Product

Support
Guide
D259 MP 305SPF

v1.0

Introduction Date May 23 2016

New Model
 Product Concept

 Lef-C1: 30cpm, A4/LT occasional A3/11x17

 First MFP designed with occasional 8.5x14 and 11x17 use
 Width dimension of 350mm (14inches) is the slimmest among
RICOH MFP product lineup, allowing installation in more various
locations.
 Noise reduction technology for quieter operation
 Exterior cover design to prevent noise leakage from the spaces in
between each cover
 In addition, the Silent Mode can further reduce the noise level
(59dB 55dB) with a trade-off in decreased productivity by 40%.
This mode can be set by UP.
 Legal and A3 are supported by the Bypass Tray and ARDF.

Version 1.0 Subject to Change 2

 Table of Contents

Product Concept………………………..……………..…… • 2
Smart Operation Panel ……..…………………….……..… • 5
New Features…………………………………………………. • 6
Standard Configuration ….………...……………….….… • 7
Options……………………………..………….…….….…. • 10
Supplies & Yields ……………….…………………..…….. • 13
Target Reliability …....………….……………….………..… • 14
PM Parts – Mainframe…………………..…..…..…..……... • 15
Yield Parts – Mainframe……..…...…………………...….… • 17
Yield Rate …....……………………………………………..… • 18

Version 1.0 Subject to Change 3

 Table of Contents – cont’d

Installation Requirements ……........………………….…. • 19

Dimensions………………….…………….…………..…… • 20

Installation Times..………….....……………………….… • 22

Storage / Transportation ……………………………….… • 23

Training Information………………………….……….…… • 24

Documentation………………………………………………. • 25

Contact Information……………………………………….. • 26

Escalation Procedure…………………...………………..… • 27

Revisions…………….……………………………………… • 29

Version 1.0 Subject to Change 4

 New Smart Operation Panel
*A customization is required to take advantage of the items written in red.
Speaker Power LED

For USB
memory For USB
camera
SD card
Access LED
HDMI*

SD card

Reset button

*Extended
Function
Keys

Incoming USB NFC*

fax LED

Data-in LED

Check status button Status LED Microphone

•Version 1.0 Subject to Change 5

 New Features

 Smart Operation Panel

 First MFP designed with occasional 8.5x14 and 11x17 use
 Width dimension of 350mm (14inches) is the slimmest among RICOH MFP
product lineup, allowing installation in more various locations.
 The following two new features provide enhanced noise reduction(59dB),
allowing stress-free machine operation as a desktop device:
 Silencers
 Exterior cover design to prevent noise leakage from the spaces in between
each cover
 In addition, the Silent Mode can further reduce the noise level (59dB
55dB) with a trade-off in decreased productivity by 40%. This mode can be
set by UP.
 8.5x14 and 11x17 are supported by the Bypass Tray and ARDF.

Version 1.0 Subject to Change 6

 Standard Configuration
Model Launch Date Product Code EDP Code Serial Number Prefix Speed

MP 305SPF May 23 2016 D259 417434 G58 30ppm

 30 cpm BW A4 desktop MFP

 Copy, print, scan, fax
 Smart Operation Panel
 HDD
 VM Card

Version 1.0 Subject to Change 7

 Configuration

Mainframe

NFC Card
Reader

Other Options

FAX Connection Unit (NEW)

XPS Option (NEW)
Font SD Card (Current)
Unicode Font Package (Current)
OCR Option (Current)
Data Overwrite Unit (Current)
Copy Data Security Unit (Current)
Optional Counter I/F (Current)
Optional Cabinet (NEW)
IBIZA 500
sheets
Optional paper
Version 1.0
bank
Subject to Change 8
 Controller Configuration

No. Items No. Items

1 Copy Data Security Unit 5 FCU (SPF models only)

2 PSU 6 Controller Board

3 Optional Counter Interface Unit 7 HDD

4 HVPS 8 BiCU

Version 1.0 Subject to Change 9

 Options

Item Description Product Code EDP Code Common / Unique Notes

500 sheets paper tray Paper Feed Unit PB1090 D79417 417438 Unique

XPS direct print option XPS Direct Print Option Type M15 D3B407 417440 Unique

Fax Connection Unit Fax Connection Unit Type M15 D3B411 417446 Unique

NFC Option NFC Card Reader Type M15 D3B431 417666 Unique

Unicode Font Package Unicode Font Package for SAP 1

B86901 413009 Common
for SAP 1 License License

OCR Unit OCR Unit Type M13 D3AC23 417428 Common

DataOverwriteSecurity
Data Overwrite Security Unit Type I D36212 416372 Common
Unit*2

Copy Data Security Unit Copy Data Security Unit Type G D64041 416391 Common

Optional Counter Optional Counter Interface Unit

B87021 417111 Common
Interface Unit*3 Type M12

ESP XG-PCS-15D ESP XG-PCS-15D 006428MIU Common

Version 1.0 Subject to Change 10

 Options – Cont’d

Item Description Product Code EDP Code Common / Unique Notes

ESPAC1 power filter ESPAC1 power filter ESPAC1 Common

SD Card for Fonts SD Card for Fonts 416436 Common

Cabinet Type H Cabinet Type H 52551 Common

Version 1.0 Subject to Change 11

 Option Compatibility

Category Product Name You Must Install You Cannot Install Comments

Hardware Paper Feed Unit PB1090 Up to 1 unit

Bluetooth Interface Unit
Type D
Network
XPS Direct Print Option
Type M15
Fax Option Type M15
Fax
Fax Connection Unit Type Fax Option (for Center
M15 machine)
RICOH e-Sharing Box
NFC Card Reader Type IC Card reader (local
Solution
M15 procurement)
OCR Unit Type M13
Data Overwrite Security Enhanced Security HDD
Unit Type I Option
Copy Data Security Unit
Security
Type G
Enhanced Security HDD
Data Overwrite Security Unit
Option Type M10
SD Card for Fonts Type D
Unicode Font Package for
Others
SAP
Optional Counter Interface
Unit Type M12
Version 1.0 Subject to Change 12
 Supplies & Yields

Description EDP Code Yield

Print Cartridge Black 842141 9k

No Starter Toners
Note: 2P/J with A4, 5% chart is used to measure the yield.

ACV = 2k/Month
Max CV = 7.5k

Version 1.0 Subject to Change 13

 Target Reliability
Model PM Cycle AMV Max MV
MP 305SPF 60k/Month 2k/Month

Notes:
 The figures above are calculated based on the following:
 PM is regularly performed.
 Recommended paper types are used.
 The machine is installed under operable environmental conditions
 A4 (LT) short-edge feed
 Image coverage ratio: 6%
 2P/J

Version 1.0 Subject to Change 14

 PM Parts - Mainframe
Expected Yield Unique Or
Part Number Description
(Pages) Common
PCDU
D2052248 PCDU 1 60k U

The yield figures in the above table are based on the following conditions:
• A4 (LT) long-edge feed
• 6% image coverage ratio
• 2 print/job

Version 1.0 Subject to Change 15

 Yield Parts - Mainframe

Expected Yield Unique Or

Part Number Description
(Pages) Common
Fusing

AE011134 HOT ROLLER:DIA30 120k U

AE020232 PRESSURE ROLLER:DIA32 120k U

AE030099 BALL BEARING:30X42X7 120k C(Al-C2)

G0524618 BALL BEARING:30X42X7 120k C(K-C4)

PLAIN SHAFT BEARING:PRESSURE
D2054174 120k U
ROLLER
AE044073 STRIPPER PAWLS 120k C(Bc-C1)

Paper Feed

B0392740 PAPER FEED ROLLER:MM32 120k C(K-C3)

D2052552 FRICTION PAD:ADHESION 120k U

Transfer

D2056250 TRANSFER ROLLER:ASS'Y 120k U

Version 1.0 Subject to Change 16

 Yield Parts - Peripheral

Expected Yield
Part Number Description Unique Or Common
(Originals)
ARDF

D6062111 FEED ROLLER 120k C (Bc-C1)

D6062113 PICKUP ROLLER 120k C (Bc-C1)

A8592241 Reverse Roller 120k C (Bc-C1)

Paper Feed Unit

D7942639 PAPER FEED ROLLER:FEED 120k C (Bc-C1)

AF030094 PAPER FEED ROLLER:PICKUP 120k C (Bc-C1)

D1492812 ROLLER:PAPER TRAY 120k C (Bc-C1)

Note: Due to their durability and extended service life, the feed roller, pick-up roller, and reverse roller are treated as
EM parts.

Version 1.0 Subject to Change 17

 Yield Rate

1P/J 2P/J 3P/J 4P/J

49k 60k 60k 60k

Black PCU
(82%) (100%) (100%) (100%)

98k 120k 120k 120k

Fusing Unit
(82%) (100%) (100%) (100%)

98k 120k 120k 120k

Transfer Unit
(82%) (100%) (100%) (100%)

The expected yield of all PM parts is calculated assuming the

following conditions:
•A4 (LT) long-edge feed
•Expected APV (2K)

Version 1.0 Subject to Change 18

 Installation Requirements

 Power requirements
– Input voltage level: 120 - 127V 60Hz 12A
– Do not use an extension plug or cord

 Footprint
A (left): 100 mm (4")
B (rear): 50 mm (2")
C (right): 100 mm (4")
D (front): 750 mm (30")

 Weight
32 kg (70.5 lb) or less

The recommended 750 mm (30") front space is sufficient to allow the paper tray to be pulled out.
Additional front space is required to allow operators to stand in front of the machine.

Version 1.0 Subject to Change 19

 Dimensions

19.4 in
(From rear side to operation panel)

19.8 in

16.7
in

13.7 in

Version 1.0 Subject to Change 20

 Dimensions – cont’d

Extended Bar + Bypass Tray

23.7 in

Opening Bypass tray for printing only one paper

4.7 in

fully opening Bypass tray

Opening ADF 10 in
1.1 in

26.1 in

Version 1.0 Subject to Change 21

 Installation Times

Peripheral Installation Times (minutes)

Paper Feed Unit PB1090 10

XPS Direct Print Option Type M15 5

SD Card for Fonts Type D 5

OCR Unit Type M13 5

Data Overwrite Security Unit Type I 5

Copy Data Security Unit Type G 10

Fax Option Type M15 15

Fax Connection Unit Type M15 10

NFC Card Reader Type M13 30

Optional Counter Interface Unit Type M12 15

Version 1.0 Subject to Change 22

 Storage / Transportation

Storage Transportation
Mainframe Temperature -22~104f Temperature -22~104f
Humidity 15~85 %RH Humidity 15~95 %RH
Storage Period 12 Months Max Stack 3
Max Stack 6

Version 1.0 Subject to Change 23

 Training Information

The MP 305SPF will only be available as a Self-Paced online training. It

is designed for service professionals who have completed the following
courses:

 Technology Essentials
 Smart Operation Panel

Version 1.0 Subject to Change 24

 Documentation

Description RFG E-Source Number

Operating Instruction rfg071567
Point-to-Point rfg071568
Parts Catalog rfg071569
Service Manual rfg071566
Controller Options Parts Catalog rfg071575
Smart Operation Panel Parts Catalog rfg071571

Please refer to the https://ricohusa.csod.com/client/ricohusa/default.aspxweb site for the most

up to date training information.

Please be aware that once a model or series is out of production, the Field Service Manual,
Technical Service Bulletins and Ricoh University should be referenced for the most current
information. Check the TSC website and e-source.

Version 1.0 Subject to Change 25

 Contact Information

Name Contact

Parts (800) 333-3147

Ricoh: (800) 537-4264
Savin: (800) 291-6044
Lanier: (800) 346-6057
Canada (800) 922-4072
Technical Services Call Center Latin America (877) 742-6407
(Hotline) Solutions (888) 424-1573
Customer Support (800) 577-4264
Automated Services (866) 239-8494 myricoh@ricoh-usa.com
Printer/Scanner/Projector Support (800) 742- 6438
Realer Printer Customers (800) 972-8796
Warranty Processing (800) 557-4264
Hytec Parts and Logistics Control (800) 883-1001 www.hytecrepair.com
Technology Solutions Resource
http://www.tscweb.net
Center
Ricoh Corporation: http://www.ricoh-usa.com
Headquarter Web Sites Savin Corporation: http://www.savin.com
Lanier Corporation: http://www.lanier.com
Material Safety Data Sheets (800) 336-MSDS (6737) http://msds.ricoh-usa.com/msds/

Ricoh Learning Institute (866) 239-8494 email address: www.ricohlearninginstitute.com

Version 1.0 Subject to Change 26
 Escalation Procedure
Solutions Support and Escalation Intake Guide
http://rfg-esource/nj03ntas02/groups/public/documents/communication/rfg057276.pdf
Required Information for Hardware Issues
 Symptom
 Possible cause
 Description and result of the action taken
 Parts replaced
 Model type and serial number
 Printer configuration sheet and maintenance report sheet
 Occurrence frequency
 Whether or not the symptom could be duplicated on a lab machine (YES/NO)
 Occurrence conditions
 When the symptom start to appear
 Optional equipment information
 Results after installing the units/options on another machine
 Whether or not have any customized parts been applied
 Log-storing data (controller, engine, and operation logs) with SP5-857
 SMC Report (SP5992-001)
Version 1.0 Subject to Change 27
 Escalation Procedure – cont’d

Required Information for Computer connectivity problems:

 Printer configuration page
 Any actions already taken (step-by-step)
 Computer specifications (manufacturer, model, type, CPU, memory, etc.)
 OS and applications installed (versions and service packs)
 Driver and utilities used (versions and service packs)
 Network environment (protocol, topology, address, and configuration)
 Network packet capture/print capture file
 Document originals (files)
 PIF (Problem Information Form)
– PIFs can be downloaded from the Global Knowledge:
– http://tscweb.custhelp.com/app/answers/detail/a_id/119457

Version 1.0 Subject to Change 28

 Revisions

 1.0 Original

Version 1.0 Subject to Change 29