iii

Copyright © Samsung Electronics Co., Ltd. 1999

All rights reserved. Samsung, the Samsung logo, Samsung iDCS 500 are registered trademarks. All
other product names are used for identification only and may be trademarks and/or registered
trademarks of their respective companies. Product specifications subject to change without notice.

No part of this manual may be reproduced in any form or by any means – graphic, electronic or
mechanical, including recording, taping, photocopying or information retrieval systems – without
express written permission of the publisher of this material.
iv

PREFACE
About This Manual
iDCS 500, Digital Communication System, is a digital telephone system designed for small to
medium–sized businesses.

iDCS 500 system provides MMC(Man Machine Communication) program. Users can configure the
system using the MMC program at the digital telephone.
This manual describes how to use the MMC program.
This manual consists of the following chapters.

y Introduction to Programming
y Special Applications
y MMCs (In Numeric Order)
y Blank Data Sheets

Supporting Documents
Further detail on all of the aspects covered in this manual is included in the system General
Description and Installation guide. The iDCS 500 system provides the following manuals for more
information:

y General Description Guide

This manual provides an overview of the Samsung iDCS 500, Digital Communication System,
including system structure and hardware, features and facilities and specifications.

y Installation Guide
This manual provides the information about installation of the Samsung iDCS 500, Digital
Communication System, including information about connecting the equipments.

y Programming Guide
iDCS 500 system provides MMC(Man Machine Communication) program. Users can configure the
system using the MMC program at the digital telephone. This manual describes how to use the
MMC program.
 v

Table of Contents

Chapter 1 Introduction to Programming......................................................1-1~1-18

Programming Overview ................................................................................................. 1-1
STATION EQUIPMENT ................................................................................................. 1-2
iDCS SERIES EQUIPMENT........................................................................................................ 1-2
DCS SERIES EQUIPMENT ......................................................................................................... 1-3
Programming Levels...................................................................................................... 1-4
Program List in Numerical Order ................................................................................... 1-5
Station Programs .......................................................................................................................... 1-5
System Programs.......................................................................................................................... 1-6
Programming Procedures............................................................................................ 1-18

Chapter 2 Special Applications....................................................................2-1~2-48

Voice Mail/Auto Attendant Integration ........................................................................... 2-2
Hardware Provisions................................................................................................................... 2-2
Software Provisions ..................................................................................................................... 2-2
Stand-Alone Add-On Module......................................................................................... 2-3
Individual Station Page .................................................................................................. 2-3
Caller ID......................................................................................................................... 2-4
Hardware Provisions................................................................................................................... 2-4
Software Provisions ..................................................................................................................... 2-4
Using LCR To Insert Long Distance Pick Code............................................................. 2-5
Using LCR With Caller ID .............................................................................................. 2-7
Auto Attendant/Uniform Call Distribution ....................................................................... 2-9
What is the AA Card?.................................................................................................................. 2-9
A sample AA Application(Step by Step).................................................................................. 2-9
A Sample UCD Application(Step by Step) ............................................................................ 2-10
Customizing Recordings........................................................................................................... 2-11
ISDN Overview ............................................................................................................ 2-12
Inroduction.................................................................................................................................. 2-12
BRI Programming....................................................................................................................... 2-12
PRI Programming....................................................................................................................... 2-15
Ordering An ISDN Basic Rate Interface(BRI) Trunk Facility ....................................... 2-18
Ordering An ISDN Primary Rate Interface(BRI) Trunk Facility.................................... 2-19
ITM3 VoIP(Voice over Internet Protocol) ..................................................................... 2-20
Introduction................................................................................................................................. 2-20
System Applications .................................................................................................................. 2-21
ITM3 VoIP Features ................................................................................................................... 2-23
ITM3 VoIP(Voice over Internet Protocol) Card .................................................................... 2-27
ITM3 Hardware Overview ....................................................................................................... 2-28
ITM3 Card Installation .............................................................................................................. 2-29
Site Applications......................................................................................................................... 2-30
iDCS 500 ITM3 Programming Overview ............................................................................... 2-33
ITM3 Programming MMC’s..................................................................................................... 2-35
ITM3 Application Programming ............................................................................................. 2-36
vi

Chapter 3 MMCs (In Numeric Order).........................................................3-1~3-356

MMC:100 STATION LOCK ..................................................................................... 3-1
MMC:101 CHANGE USER PASSCODE................................................................ 3-2
MMC:102 CALL FORWARD................................................................................... 3-3
MMC:103 SET ANSWER MODE ........................................................................... 3-5
MMC:104 STATION NAME..................................................................................... 3-6
MMC:105 STATION SPEED DIAL.......................................................................... 3-8
MMC:106 STATION SPEED DIAL NAME ............................................................ 3-10
MMC:107 KEY EXTENDER ................................................................................. 3-12
MMC:108 STATION STATUS ............................................................................... 3-14
MMC:109 DATE/TIME DISPLAY .......................................................................... 3-16
MMC:110 STATION ON/OFF ............................................................................... 3-18
MMC:111 KEYSET RING TONE .......................................................................... 3-20
MMC:112 ALARM REMINDER ............................................................................ 3-21
MMC:113 VIEW MEMO NUMBER ....................................................................... 3-23
MMC:114 KEYSET VOLUME............................................................................... 3-25
MMC:115 SET PROGRAMMED MESSAGE........................................................ 3-27
MMC:116 ALARM AND MESSAGE ..................................................................... 3-28
MMC:119 CLIP DISPLAY ..................................................................................... 3-30
MMC:121 KEYSET LANGUAGE.......................................................................... 3-31
MMC:200 OPEN CUSTOMER PROGRAMMING ................................................ 3-32
MMC:201 CHANGE CUSTOMER PASSCODE ................................................... 3-33
MMC:202 CHANGE FEATURE PASSCODE ....................................................... 3-34
MMC:203 ASSIGN UA DEVICE ........................................................................... 3-36
MMC:204 COMMON BELL CONTROL................................................................ 3-37
MMC:205 ASSIGN LOUD BELL........................................................................... 3-38
MMC:206 BARGE-IN TYPE ................................................................................. 3-39
MMC:207 ASSIGN VM/AA PORT ........................................................................ 3-40
MMC:208 ASSIGN RING TYPE ........................................................................... 3-41
MMC:209 ASSIGN ADD-ON MODULE................................................................ 3-42
MMC:210 CUSTOMER ON/OFF PER TENANT .................................................. 3-43
MMC:211 DOOR RING ASSIGNMENT ............................................................... 3-47
MMC:214 DISA ALARM RINGING STATION....................................................... 3-49
MMC:215 VOICE DIALLER OPTIONS................................................................. 3-50
MMC:216 VOICE DIALLER ASSIGNMENTS....................................................... 3-51
MMC:217 TRAFFIC REPORT PRINTOUT .......................................................... 3-52
MMC:220 ISDN SERVICE TYPE ......................................................................... 3-54
MMC:221 EXTENSION TYPE .............................................................................. 3-55
MMC:222 FAX PAIR ............................................................................................. 3-56
MMC:224 WAKE-UP ANNOUNCEMENT............................................................. 3-57
MMC:300 CUSTOMER ON/OFF PER STATION ................................................. 3-59
MMC:301 ASSIGN STATION COS....................................................................... 3-61
MMC:302 PICKUP GROUPS ............................................................................... 3-63
 vii

MMC:303 ASSIGN BOSS/SECRETARY.............................................................. 3-64

MMC:304 ASSIGN EXTENSION/TRUNK USE.................................................... 3-65
MMC:305 ASSIGN FORCED CODE.................................................................... 3-67
MMC:306 HOT LINE............................................................................................. 3-69
MMC:308 ASSIGN BACKGROUND MUSIC SOURCE ....................................... 3-70
MMC:309 ASSIGN STATION MUSIC ON HOLD ................................................. 3-72
MMC:310 LCR CLASS OF SERVICE .................................................................. 3-74
MMC:312 ALLOW CLIP........................................................................................ 3-75
MMC:314 CONFIRM OUTGOING CALL.............................................................. 3-76
MMC:315 CUSTOMER SET RELOCATION ........................................................ 3-77
MMC:316 COPY STN/TRK USE .......................................................................... 3-79
MMC:317 ASSIGN STATION/STATION USE....................................................... 3-80
MMC:318 DISTINCTIVE RINGING ...................................................................... 3-81
MMC:319 BRANCH GROUP................................................................................ 3-83
MMC:320 PRESET FWD NO ANSWER .............................................................. 3-84
MMC:321 KEYSET TYPE..................................................................................... 3-85
MMC:323 CALLING PARTY NUMBER ................................................................ 3-86
MMC:400 CUSTOMER ON/OFF PER TRUNK .................................................... 3-87
MMC:401 C.O./PBX LINE..................................................................................... 3-89
MMC:402 TRUNK DIAL TYPE ............................................................................. 3-90
MMC:403 TRUNK TOLL CLASS .......................................................................... 3-91
MMC:404 TRUNK NAME ..................................................................................... 3-93
MMC:405 TRUNK NUMBER ................................................................................ 3-95
MMC:406 TRUNK RING ASSIGNMENT.............................................................. 3-97
MMC:407 FORCED TRUNK RELEASE............................................................... 3-99
MMC:408 ASSIGN TRUNK MOH SOURCE ...................................................... 3-100
MMC:409 TRUNK STATUS READ ..................................................................... 3-102
MMC:410 ASSIGN DISA TRUNK....................................................................... 3-104
MMC:411 ASSIGN E1 SIGNAL TYPE ............................................................... 3-105
MMC:412 ASSIGN TRUNK SIGNAL.................................................................. 3-107
MMC:413 VMS CALL TYPE ............................................................................... 3-108
MMC:414 PRS SIGNAL...................................................................................... 3-109
MMC:415 REPORT TRUNK ABANDON DATA...................................................3-111
MMC:416 ASSIGN E&M/DID RINGDOWN .........................................................3-112
MMC:417 E1/PRI CRC4 OPTION .......................................................................3-113
MMC:418 BRI AND PRI CARD RESTART..........................................................3-114
MMC:419 BRI OPTION .......................................................................................3-115
MMC:420 PRI CONTROL....................................................................................3-118
MMC:421 MSN DIGIT......................................................................................... 3-120
MMC:422 TRUNK COS ...................................................................................... 3-122
MMC:423 S/T MODE.......................................................................................... 3-124
MMC:424 BRI S0 MAPPING .............................................................................. 3-125
MMC:425 ASSIGN CALLER ID TRUNKS .......................................................... 3-126
viii

MMC:426 TRUNK GAIN CONTROL .................................................................. 3-127

MMC:428 ASSIGN TRUNK/TRUNK USE ......................................................... 3-129
MMC:433 COST RATE....................................................................................... 3-130
MMC:434 CONNECTION STATUS .................................................................... 3-131
MMC:436 R2MFC SIGNALLING ........................................................................ 3-134
MMC:500 SYSTEM-WIDE COUNTERS ............................................................ 3-136
MMC:501 SYSTEM TIMERS.............................................................................. 3-138
MMC:502 STATION-WIDE TIMERS................................................................... 3-144
MMC:503 TRUNK-WIDE TIMER ........................................................................ 3-146
MMC:504 PULSE MAKE/BREAK RATIO ........................................................... 3-148
MMC:505 ASSIGN DATE AND TIME ................................................................. 3-149
MMC:506 TONE CADENCE............................................................................... 3-150
MMC:507 ASSIGN RING PLAN TIME ............................................................... 3-153
MMC:508 CALL COST ....................................................................................... 3-155
MMC:510 SLI RING CADENCE ......................................................................... 3-156
MMC:511 MESSAGE WAITING LAMP CADENCE ........................................... 3-158
MMC:512 HOLIDAY ASSIGNMENT................................................................... 3-159
MMC:513 HOTEL TIMER ................................................................................... 3-160
MMC:514 TONE SOURCE................................................................................. 3-161
MMC:515 DAYLIGHT ASSIGNMENT ................................................................ 3-162
MMC:600 ASSIGN OPERATOR GROUP .......................................................... 3-163
MMC:601 ASSIGN STATION GROUP ............................................................... 3-164
MMC:602 STATION GROUP NAME .................................................................. 3-168
MMC:603 ASSIGN TRUNK GROUP.................................................................. 3-170
MMC:604 ASSIGN STATION TO PAGE ZONE.................................................. 3-172
MMC:605 ASSIGN EXTERNAL PAGE ZONE.................................................... 3-173
MMC:606 ASSIGN SPEED BLOCK ................................................................... 3-174
MMC:607 UCD OPTIONS .................................................................................. 3-176
MMC:608 ASSIGN REVIEW BLOCK ................................................................. 3-180
MMC:609 CALL LOG BLOCK ............................................................................ 3-181
MMC:700 COPY COS CONTENTS ................................................................... 3-182
MMC:701 ASSIGN COS CONTENTS................................................................ 3-183
MMC:702 TOLL DENY TABLE ........................................................................... 3-187
MMC:703 TOLL ALLOWANCE TABLE .............................................................. 3-189
MMC:704 ASSIGN WILD CHARACTER ............................................................ 3-191
MMC:705 ASSIGN SYSTEM SPEED DIAL ....................................................... 3-192
MMC:706 SYSTEM SPEED DIAL BY NAME..................................................... 3-193
MMC:707 AUTHORIZATION CODE................................................................... 3-195
MMC:708 ACCOUNT CODE .............................................................................. 3-196
MMC:709 TOLL PASS CODE / SPECIAL CODE TABLE .................................. 3-197
MMC:710 LCR DIGIT TABLE ............................................................................. 3-199
MMC:711 LCR TIME TABLE .............................................................................. 3-200
MMC:712 LCR ROUTE TABLE .......................................................................... 3-202
 ix

MMC:713 LCR MODIFY DIGIT TABLE .............................................................. 3-204

MMC:714 DID NUMBER AND NAME TRANSLATION ...................................... 3-206
MMC:715 PROGRAMMED STATION MESSAGE ............................................. 3-209
MMC:718 MY AREA CODE................................................................................ 3-212
MMC:720 COPY KEY PROGRAMMING............................................................ 3-213
MMC:721 SAVE STATION KEY PROGRAMMING ............................................ 3-214
MMC:722 STATION KEY PROGRAMMING....................................................... 3-215
MMC:723 SYSTEM KEY PROGRAMMING ....................................................... 3-220
MMC:724 DIAL NUMBERING PLAN.................................................................. 3-226
MMC:725 SMDR OPTIONS ............................................................................... 3-231
MMC:726 VM/AA OPTIONS............................................................................... 3-234
MMC:727 SYSTEM VERSION DISPLAY ........................................................... 3-240
MMC:728 CLIP TRANSLATION TABLE ............................................................. 3-241
MMC:730 AA RECORD GAIN ............................................................................ 3-243
MMC:731 AA RAM CLEAR ................................................................................ 3-244
MMC:732 AA TRANSLATION TABLE ................................................................ 3-245
MMC:733 AA PLAN TABLE................................................................................ 3-248
MMC:734 AUTO ATTENDANT MESSAGE MATCH .......................................... 3-252
MMC:735 AA USE TABLE.................................................................................. 3-253
MMC:736 ASSIGN AA MOH .............................................................................. 3-255
MMC:737 DECT SYSTEM CODE ...................................................................... 3-256
MMC:738 DECT CLEAR REGISTRATION ........................................................ 3-258
MMC:740 STATION PAIR ................................................................................... 3-260
MMC:741 DBS RESTART .................................................................................. 3-261
MMC:742 BSI STATUS....................................................................................... 3-263
MMC:743 DBS STATUS ..................................................................................... 3-264
MMC:744 DECT REGISTRATION ON/OFF....................................................... 3-265
MMC:745 BSI RF CARRIER .............................................................................. 3-266
MMC:746 COSTING DIAL PLAN ....................................................................... 3-267
MMC:747 RATE CALCULATION TABLE............................................................ 3-269
MMC:750 VM CARD RESTART ......................................................................... 3-271
MMC:751 ASSIGN MAILBOX............................................................................. 3-272
MMC:752 AUTO RECORD................................................................................. 3-274
MMC:753 WARNING DESTINATION................................................................. 3-276
MMC:754 VM HALT............................................................................................ 3-277
MMC:755 VM ALARM ........................................................................................ 3-278
MMC:756 ASSIGN VM MOH.............................................................................. 3-279
MMC:757 VM IN/OUT......................................................................................... 3-280
MMC:758 VM DAY / NIGHT ............................................................................... 3-281
MMC:760 ITEM COST TABLE ........................................................................... 3-282
MMC:761 TAX RATE SETUP ............................................................................. 3-285
MMC:762 ROOM COST RATE........................................................................... 3-287
MMC:800 ENABLE TECHNICIAN PROGRAM .................................................. 3-288
x

MMC:801 CHANGE TECHNICIAN PASSCODE................................................ 3-290

MMC:802 CUSTOMER ACCESS MMC NUMBER ............................................ 3-291
MMC:803 ASSIGN TENANT GROUP................................................................ 3-292
MMC:804 SYSTEM I/O PARAMETER ............................................................... 3-293
MMC:805 TX LEVEL AND T-SWITCH GAIN ..................................................... 3-296
MMC:806 CARD PRE-INSTALL ......................................................................... 3-299
MMC:807 VOLUME CONTROL ......................................................................... 3-300
MMC:809 SYSTEM MMC LANGUAGE.............................................................. 3-302
MMC:810 HALT PROCESSING ......................................................................... 3-303
MMC:811 RESET SYSTEM ............................................................................... 3-304
MMC:812 SET COUNTRY CODE ...................................................................... 3-305
MMC:813 HOTEL OPERATION ......................................................................... 3-306
MMC:815 CUSTOMER DATABASE COPY........................................................ 3-307
MMC:818 PROGRAM DOWNLOAD .................................................................. 3-309
MMC:820 ASSIGN SYSTEM LINK ID ................................................................ 3-310
MMC:821 ASSIGN NETWORKING TRUNK .......................................................3-311
MMC:823 ASSIGN NETWORKING COS........................................................... 3-312
MMC:824 NETWORK DIAL TRANSLATION...................................................... 3-315
MMC:825 ASSIGN NETWORKING OPTION..................................................... 3-317
MMC:826 ASSIGN SYSTEM REFERENCE CLOCK......................................... 3-318
MMC:830 ETHERNET PARAMETER ................................................................ 3-319
MMC:831 VOIP PARAMETERS ......................................................................... 3-320
MMC:832 VOIP CODE ....................................................................................... 3-323
MMC:833 VOIP IP TABLE .................................................................................. 3-325
MMC:834 VOIP OPTION.................................................................................... 3-326
MMC:835 VOIP DSP OPTION ........................................................................... 3-329
MMC:836 VOIP GK OPTION.............................................................................. 3-331
MMC:850 SYSTEM RESOURCE DISPLAY....................................................... 3-333
MMC:851 ALARM REPORTING ........................................................................ 3-334
MMC:852 SYSTEM ALARM ASSIGNMENTS.................................................... 3-340
MMC:853 MAINTENANCE BUSY ...................................................................... 3-345
MMC:854 DIAGNOSTIC TIME ........................................................................... 3-347
MMC:855 SYSTEM OPTIONS ........................................................................... 3-349
MMC:856 TECH PROGRAMMING LOGS ......................................................... 3-351
MMC:858 ASSIGN SYSTEM EMERGENCY ALARM........................................ 3-353
MMC:859 HARDWARE VERSION DISPLAY ..................................................... 3-354
MMC:860 UCD STATUS SERVICE.................................................................... 3-356
 xi

Appendix Blank Data Sheets .................................................................... A-1~A-105

MMC 104 STATION NAME..................................................................................... A-2
MMC 105 STATION SPEED DIAL.......................................................................... A-3
MMC 106 STATION SPEED DIAL NAME .............................................................. A-4
MMC 107 KEY EXTENDER ................................................................................... A-5
MMC 119 CLIP DISPLAY ..................................................................................... A-14
MMC 201 CHANGE CUSTOMER PASSCODE ................................................... A-15
MMC 202 CHANGE FEATURE PASSCODE ....................................................... A-15
MMC 203 ASSIGN UA DEVICE ........................................................................... A-15
MMC 204 COMMON BELL CONTROL................................................................ A-15
MMC 205 ASSIGN LOUD BELL........................................................................... A-16
MMC 206 BARGE-IN TYPE ................................................................................. A-16
MMC 207 ASSIGN VM/AA PORT ........................................................................ A-17
MMC 208 ASSIGN RING TYPE ........................................................................... A-18
MMC 209 ASSIGN ADD-ON MODULE................................................................ A-19
MMC 210 CUSTOMER ON/OFF PER TENANT .................................................. A-20
MMC 211 DOOR RING ASSIGNMENT ............................................................... A-20
MMC 300 CUSTOMER ON/OFF PER STATION ................................................. A-21
MMC 301 ASSIGN STATION COS....................................................................... A-22
MMC 302 PICKUP GROUPS ............................................................................... A-23
MMC 303 ASSIGN BOSS/SECRETARY.............................................................. A-24
MMC 304 ASSIGN EXTENSION/TRUNK USE.................................................... A-25
MMC 305 ASSIGN FORCED CODE.................................................................... A-26
MMC 306 HOT LINE............................................................................................. A-27
MMC 308 ASSIGN BACKGROUND MUSIC SOURCE ....................................... A-28
MMC 309 ASSIGN STATION MUSIC ON HOLD ................................................. A-29
MMC 310 LCR CLASS OF SERVICE .................................................................. A-30
MMC 312 ALLOW CLIP........................................................................................ A-31
MMC 400 CUSTOMER ON/OFF PER TRUNK .................................................... A-32
MMC 401 C.O./PBX LINE..................................................................................... A-33
MMC 402 TRUNK DIAL TYPE ............................................................................. A-34
MMC 403 TRUNK TOLL CLASS .......................................................................... A-35
MMC 404 TRUNK NAME ..................................................................................... A-36
MMC 405 TRUNK NUMBER ................................................................................ A-37
MMC 406 TRUNK RING ASSIGNMENT.............................................................. A-38
MMC 408 ASSIGN TRUNK MOH SOURCE ........................................................ A-39
MMC 409 TRUNK STATUS READ ....................................................................... A-40
MMC 410 ASSIGN DISA TRUNK......................................................................... A-41
MMC 411 ASSIGN E1 SIGNAL TYPE ................................................................. A-43
MMC 412 ASSIGN TRUNK SIGNAL.................................................................... A-44
MMC 414 PRS SIGNAL........................................................................................ A-45
MMC 416 ASSIGN E&M / DID RINGDOWN ........................................................ A-46
MMC 500 SYSTEM-WIDE COUNTERS .............................................................. A-47
xii

MMC 501 SYSTEM TIMERS................................................................................ A-48

MMC 503 TRUNK-WIDE TIMER .......................................................................... A-51
MMC 504 PULSE MAKE/BREAK RATIO ............................................................. A-52
MMC 506 TONE CADENCE................................................................................. A-52
MMC 600 ASSIGN OPERATOR GROUP ............................................................ A-53
MMC 601 ASSIGN STATION GROUP ................................................................. A-54
MMC 602 STATION GROUP NAME .................................................................... A-55
MMC 603 ASSIGN TRUNK GROUP.................................................................... A-56
MMC 604 ASSIGN STATION TO PAGE ZONE.................................................... A-57
MMC 605 ASSIGN EXTERNAL PAGE ZONE...................................................... A-58
MMC 606 ASSIGN SPEED BLOCK ..................................................................... A-59
MMC 607 UCD OPTIONS .................................................................................... A-60
MMC 701-L ASSIGN COS CONTENTS.................................................................. A-61
MMC 701-M ASSIGN COS CONTENTS.................................................................. A-65
MMC 702 TOLL DENY TABLE ............................................................................. A-69
MMC 703 TOLL ALLOWANCE TABLE ................................................................ A-70
MMC 704 ASSIGN WILD CHARACTER .............................................................. A-71
MMC 705 ASSIGN SYSTEM SPEED DIAL ......................................................... A-72
MMC 706 SYSTEM SPEED DIAL BY NAME....................................................... A-73
MMC 707 AUTHORIZATION CODE..................................................................... A-74
MMC 708 ACCOUNT CODE ................................................................................ A-75
MMC 710 LCR DIGIT TABLE ............................................................................... A-76
MMC 711 LCR TIME TABLE ................................................................................ A-77
MMC 712 LCR ROUTE TABLE ............................................................................ A-78
MMC 713 LCR MODIFY DIGIT TABLE ................................................................ A-79
MMC 714 DID NUMBER AND NAME TRANSLATION ........................................ A-80
MMC 715 PROGRAMMED STATION MESSAGE ............................................... A-81
MMC 722 and 723 KEY PROGRAMMING................................................................ A-83
MMC 724 DIAL NUMBERING PLAN.................................................................... A-92
MMC 725 SMDR OPTIONS ................................................................................. A-95
MMC 726 VM/AA OPTIONS................................................................................. A-96
MMC 728 CLIP TRANSLATION TABLE ............................................................... A-97
MMC 732 AA TRANSLATION TABLE .................................................................. A-98
MMC 733 AA PLAN TABLE.................................................................................. A-99
MMC 734 AUTO ATTENDANT MESSAGE MATCH .......................................... A-100
MMC 735 AA USE TABLE.................................................................................. A-101
MMC 736 ASSIGN AA MOH .............................................................................. A-101
MMC 802 CUSTOMER ACCESS MMC NUMBER ............................................ A-102
MMC 803 ASSIGN TENANT GROUP................................................................ A-104
MMC 804 SYSTEM I/O PARAMETER ............................................................... A-105
 1-1

Chapter 1 Introduction to Programming

Programming Overview
The iDCS 500 system arrives from the factory with default data. Connect it to trunks, stations and
power, turn the system on and it is fully operational. The only thing left to do is customize the data to
fit the customer’s needs. This is called programming the system.

MMC stands for Man Machine Code and each program is assigned a different 3 digits code. These
MMC codes are used to view, create or change customer data. Programming is simply deciding what
needs to be done and knowing which MMC is used to do it. For example, use MMC 601 to create a
station group. System speed dial numbers are entered in MMC 705 and soft keys are assigned to
individual keysets using MMC 722.

System programming may be done from any display keyset. The first thing you must do is open
system programming. As a security measure, a passcode must be known to do this.
1-2 Chapter 1
Introduction to Programming

STATION EQUIPMENT
iDCS SERIES EQUIPMENT
28 Button iDCS Keyset
y 32 character display (2 x 16) with three
associated soft keys and a scroll key
y 28 programmable keys with tri-colored lights FALC
ON 28
D

Call 1

y Four fixed function keys

Call 2

Scroll

Messag
e

y Terminal Status Indicator

y Built-in speakerphone
Memory
Redial
Transfer
Volum Speake
e r

HOLD
ANS/R
LS

y Eight selectable ring tones

y UP/DOWN buttons for digital control of
speaker, handset and ringer volumes
y Desk- or wall-mounted
y Available in dark gray or light gray

8 Button iDCS Keyset

y 32 character display (2 x 16) with three
associated soft keys and a scroll key
FALCON
8D

y 8 programmable keys with tri-colored lights Volum

e Scroll
Call1

y Four fixed function keys

Call2
Messag
e
Transfer

Speake
r

y Terminal Status Indicator

HOLD
ANS/R
LS

y Built-in speakerphone
y Eight selectable ring tones
y UP/DOWN buttons for digital control of
speaker, handset and ringer volumes
y Desk- or wall-mounted
y Available in dark gray or light gray
 1-3

DCS SERIES EQUIPMENT

LCD 24B Keyset
y Built-in speakerphone
y 24 programmable keys (16 with tri-colored LEDs)
y Four fixed function keys
y 32 character display (2 x 16) with three
associated soft keys and a scroll key
y UP/DOWN buttons for digital control of
speaker, handset and ringer volumes
y Eight selectable ring tones
y Desk- or wall-mounted
y Available in almond or charcoal
1-4 Chapter 1
Introduction to Programming

Programming Levels
There are three levels of programming: SYSTEM, CUSTOMER and STATION. System and customer
levels are under passcode protection while station programming does not require a passcode.

To prevent conflicting data from being entered, only one person at a time can enter programming with
the technician or customer passcode. While programming is in progress, normal system operation is
not affected. For your convenience, the system displays [xxx IN PGM MODE] when another keyset is
in the program mode.

A. System level
This level is entered via MMC 800 and requires the technician level passcode. It allows access to all
system programs, station programs and maintenance programs.

B. Customer level

This level is entered via MMC 200 and requires the customer passcode. It allows access to station
programs and system programs allowed by the technician in MMC 802. When using the customer
passcode to access station programs, data for all stations can be viewed or changed.

When the system is programmed for multiple tenant use, each tenant has an individual
customer passcode enabled in MMC 201. The access for tenant passcode is limited to
only certain MMCs. See MMC 201 for more details.

After opening programming with the customer passcode, you must press TRSF to exit. Now press
TRSF and the MMC number you wish to access.

C. Station level
All keysets can access station programs 102-117 without using a passcode. Each user can only
change station data for his/her own keyset.

When the LCD 24B keyset is in programming, the display shows instructions, prompts and choices.
Existing data is always displayed before it can be changed. The keystroke sequence for each MMC
is detailed in the following pages.

Before you begin entering customer data, follow this important reminder.

IMPORTANT
When first installing this system, always use MMC 811 to reset and clear memory. This will ensure
that you begin with clean default data.

Now begin entering customer data.

 1-5

Program List in Numerical Order

Station Programs
MMC Default Data Remark
Function
Number
100: STATION LOCK ALL STATIONS UNLOCKED
CHANGE USER ALL STATION PASSCODES = 1234
101:
PASSCODE
102: CALL FORWARD NONE
SET ANSWER ALL KEYSETS RING
103:
MODE
104: STATION NAME NONE
STATION SPEED NONE
105:
DIAL
STATION SPEED NONE
106:
DIAL NAME
107: KEY EXTENDER NONE
- PORT #: FOLLOWS HARDWARE
POSITION
- TYPE: DEPENDENT ON CONNECTED
KEYSET
- PICKUP GROUP: NONE
108: STATION STATUS
- SGR: NONE
- BOSS-SECR: NONE
- PAGE ZONE: NONE
- COS NUMBER: 01 IN ALL RING
PLANS
- COUNTRY: WESTERN
DATE/TIME
109: - CLOCK: 12 HOUR
DISPLAY
- DISPLAY: LOWER CASE
- AUTO HOLD OFF
- AUTO TIMER ON
- HEADSET OFF
- HOT KEYPAD ON
- KEY TONE ON
- PAGE REJOIN ON
- RING PREF. ON
110: STATION ON/OFF
- CALL COST OFF
- AUTO CAMPON OFF
- AME BGM OFF
- DISP SPDNAME OFF
- CID REVW ALL ON
- SECURE OHVA ON
- NOT CONT.CID ON
KEYSET RING FREQUENCY: 5
111:
TONE
ALARM ALARMS ARE NOTSET
112:
REMINDER
VIEW MEMO NONE
113
NUMBER
1-6 Chapter 1
Introduction to Programming

- RING VOLUME: 4
- OFF-HOOK RING VOLUME: 4
- HANDSET VOLUME: 4
114: KEYSET VOLUME
- SPEAKER VOLUME: 13
- BGM VOLUME: 13
- PAGE VOLUME:13
SET NO MESSAGES SELECTED
115: PROGRAMMED
MESSAGE
ALARM AND ALARMS ARE NOTSET
116:
MESSAGE
119: CLIP DISPLAY NUMBER FIRST
KEYSET ENGLISH
121:
LANGUAGE

System Programs
MMC Default Data Remark
Function
Number
OPEN CUSTOMER DISABLE
200:
PROGRAMMING
CHANGE PASSCODE = 1234
201: CUSTOMER
PASSCODE
- RING PLAN: 0000
- DISA ALARM: 5678
CHANGE FEATURE - ALARM CLR: 8765
202:
PASSCODE - AA RECORD: 4321
- DECT REGST: 1234
- DELETE: 9999
ASSIGN UA NONE
203:
DEVICE
COMMON BELL CONTINUOUS
204:
CONTROL
ASSIGN LOUD UNASSIGNED
205:
BELL
206: BARGE-IN TYPE NO BARGE-IN
ASSIGN VM/AA NORMAL PORT
207:
PORT
208: ASSIGN RING TYPE ICM RING
ASSIGN ADD-ON NONE FOR MASTER
209:
MODULE
 1-7

- DISA PAWD: ON
- LCR ENABLE: OFF
- PERI UCD RPT: OFF
- CID CODE INS: OFF
- DISA MOH: OFF
- TRANSFER MOH: OFF
- DSP SSPDNAME: OFF
- DID BSY ROUT: OFF
- CONF TONE: OFF
- RECALL PIKUP: OFF
- ICM EXT FWD: OFF
- SEC 2 BOS AA: ON
- DID ERR TONE: OFF
- KTS DISC ALM: OFF
- OFF HOOK ALM: OFF
- SL SELF RING: OFF
CUSTOMER
- SGR INC BUSY: OFF
210: ON/OFF PER
- TRSF CANCEL: OFF
TENANT
- RECALL DISC: OFF
- ARD TONE CHK: ON
- VPN ENABLE: OFF
- IN TOLL CHK: OFF
- ISDN PROGCON: OFF
- INCLUDE VAT: OFF
- LCR DIALTONE: OFF
- DSS KEY DPU: OFF
- BEGN DGT DSP: OFF
- ONE TCH FACC: OFF
- SGR ALL OUT: OFF
- CHAIN FWD: ON
- TRK MONITER: OFF
- VOIP MFRALOC: OFF
- NTWK AUTOTMR: ON
- USE EURO: OFF
DOOR RING STATION GROUP: 500
211:
ASSIGNMENT
DISA ALARM ALL RING PLAN: 500
214:
RINGING STATION
VOICE DIALLER NONE
215:
OPTIONS
VOICE DIALLER NONE
216:
ASSIGNMENTS
TRAFFIC REPORT NO REPORT Available in with
217:
PRINTOUT LAN module only
ISDN SERVICE VOICE
220:
TYPE
NORMAL STATION Available in
221: EXTENSION TYPE Hotel/Motel enabled
only
NONE Available in
222: FAX PAIR Hotel/Motel enabled
only
- AA GROUP: NONE Available in iDCS
WAKE-UP
224: - MESSAGE NO: NONE 500-L or Hotel/Motel
ANNOUNCEMENT
- GROUP BUSY: NONE enabled
1-8 Chapter 1
Introduction to Programming

- ACCESS DIAL: ON
- MICROPHONE: ON
- OFF-HOOK RING: ON
CUSTOMER
- SMDR PRINT: ON
300: ON/OFF PER
- TGR ADV.TONE: ON
STATION
- VMAA FORWARD: ON
- INTERCOM SMDR: OFF
- FWD DLY USE: OFF
ASSIGN STATION RING PLANS 1-6 = 01
301:
COS
302: PICKUP GROUPS NO PICKUP GROUPS ASSIGNED
ASSIGN NONE
303:
BOSS/SECRETARY
ASSIGN - DIAL= YES
304: EXTENSION/TRUN - ANS= YES
K USE
ASSIGN FORCED NONE
305:
CODE
306: HOT LINE NONE
ASSIGN NONE
308: BACKGROUND
MUSIC SOURCE
ASSIGN STATION TONE
309:
MUSIC ON HOLD
LCR CLASS OF LEAST COST ROUTING COS 1
310:
SERVICE
- RCV: YES
312: ALLOW CLIP
- SND: YES
CONFIRM NONE
314:
OUTGOING CALL
CUSTOMER SET NONE
315:
RELOCATION
COPY STN/TRK NONE
316:
USE
ASSIGN DIAL = YES
317: STATION/STATIO
N USE
DISTINCTIVE F-STN FOLLOW STATION SETTING
318:
RINGING
319: BRANCH GROUP NONE
PRESET FWD NO NONE
320:
ANSWER
NON DISPLAY Available in iDCS
321: KEYSET TYPE
500-L only
CALLING PARTY EMPTY
323:
NUMBER

- 1A2 EMULATE: OFF

CUSTOMER
- TRUNK INC DND: OFF
400: ON/OFF PER
- TRUNK FWRD: ON
TRUNK
- LCR ALLOW: OFF
401: C.O./PBX LINE ALL TRUNKS C.O. LINE
402: TRUNK DIAL TYPE ALL TRUNKS DTMF
TRUNK TOLL ALL TRUNKS F-STN
403:
CLASS
404: TRUNK NAME NO NAMES ENTERED
405: TRUNK NUMBER NO NUMBERS ENTERED
 1-9

TRUNK RING ALL TRUNKS RING DEFAULT

406:
ASSIGNMENT OPERATOR GROUP (500, 5000)
FORCED TRUNK NONE
407:
RELEASE
ASSIGN TRUNK TONE
408:
MOH SOURCE
TRUNK STATUS FOLLOW TRUNK
409:
READ
ASSIGN DISA ALL TRUNKS NORMAL
410:
TRUNK
ASSIGN E1 SIGNAL NONE
411:
TYPE
ASSIGN TRUNK IMMEDIATE
412:
SIGNAL
- AP: NO
- AT: NO
413: VMS CALL TYPE
- AA: YES
- VM: NO
414: PRS SIGNAL NORMAL(NONE)
REPORT TRUNK ALL TRUNKS REPORT: YES
415:
ABANDON DATA
ASSIGN E&M/DID FOLLOW INCOMING DIGIT
416:
RINGDOWN
E1/PRI CRC4 FOLLOW INCOMING
417:
OPTION
BRI AND PRI CARD NONE
418:
RESTART
For BRI Ports programmed as Trunks:
- CHANNEL ANY = YES
- BRI MODE = P-P DDI
- DLSEND = OVERLAP
419: BRI OPTION - CLIP TABLE = NONE

For BRI Ports programmed as Stations:

- CHANNEL ANY = YES
- POWER FEED = NO
- ANY CHANNEL: YES
- PRI MODE: DDI
420: PRI CONTROL
- DLSEND: OVERLAP
- CLIP TABLE: NONE
421: MSN DIGIT NONE
422: TRUNK COS ALL RING PLANS COS 01
423: S/T MODE NONE
424: BRI S0 MAPPING NONE
ASSIGN CALLER ID ALL TRUNKS ARE NORMAL
425:
TRUNKS
TRUNK GAIN - TX: +0.0
426:
CONTROL - RX: +0.0
ASSIGN YES
428: TRUNK/TRUNK
USE
ALL TRUNKS/ALL DIAL PLANS NO
433: COST RATE
COST RATE ASSIGNED
CONNECTION NONE
434:
STATUS
1-10 Chapter 1
Introduction to Programming

- CLG CLS REQ: ON Available in South

- CLG NUM REQ: OFF Africa only
- CLD STS RESP: ON
R2MFC
436: - CLG CLS RESP: ON
SIGNALLING
- CLG NUM RESP: ON
- CLD STS REQ: ON
- CLG EXT RESP: OFF

- ALARM REM. CNTER: 5

- AUTO RDL COUNTER: 5
- DISA CALL CNTER: 99
- DISA LOCK CNTER: 3
SYSTEM-WIDE
500: - NEW CALL COUNTER: 99
COUNTERS
- UCDS VISUAL ALARM: 0
- UCDS AUDIO ALARM: 0
- UCD CS LEVEL 1: 0
- UCD CS LEVEL 2: 0
501: SYSTEM TIMERS Turn to MMC 501
- NO ANS FWD: 015 SEC
- DTMF DUR: 100 MSEC
STATION-WIDE
502: - F-DGT DELY: 600 MSEC
TIMERS
- OFFHK SEL: 015 SEC
- EFWD DELAY: 010 SEC
TRUNK-WIDE Turn to MMC 503
503:
TIMER
PULSE - MAKE/BREAK = 33 MAKE
504: MAKE/BREAK - PULSES PER SECOND = 10 PPS
RATIO
ASSIGN DATE FOLLOW SOFTWARE DATE: 00:00
505:
AND TIME
506: TONE CADENCE Turn to MMC 506
ASSIGN RING - START: NONE
507:
PLAN TIME - END: NONE
- UNIT COST PER MP: 200
508: CALL COST
- CALL COST RATE: 100 %
SLI RING Turn to MMC 510
510:
CADENCE
MESSAGE - INTERRUPT LED1000 MS: ON
511: WAITING LAMP - 1000 MS: OFF
CADENCE
HOLIDAY NO HOLIDAY ASSIGNED
512:
ASSIGNMENT FOLLOW RING PLAN 1
NONE Available in
513: HOTEL TIMER Hotel/Motel enabled
only
TONE Available in iDCS
514: TONE SOURCE
500-L only
DAYLIGHT NONE
515:
ASSIGNMENT

ASSIGN 1~6: 500

600:
OPERATOR GROUP
ASSIGN STATION NORMAL GROUP Available in iDCS
601:
GROUP 500-L only
STATION GROUP NONE
602:
NAME
 1-11

- ALL LOOP/ISDN TRUNKS ARE IN

TRUNK GROUP: 9
ASSIGN TRUNK - ALL E&M TRUNKS ARE IN TRUNK
603:
GROUP GROUP: 800
- ALL VoIP TRUNKS ARE IN TRUNK
GROUP: 801
ASSIGN STATION NO STATIONS ASSIGNED
604:
TO PAGE ZONE
ASSIGN NONE
605: EXTERNAL PAGE
ZONE
ASSIGN SPEED - SYSTEM: 200 ENTRIES
606:
BLOCK - STATIONS: 1 BLOCKS ASSIGNED
607: UCD OPTIONS Turn to MMC 607
ASSIGN REVIEW KEYSETS: 10 BINS
608:
BLOCK
KEYSETS: 10 BINS Available in with
609: CALL LOG BLOCK
LAN module only

COPY COS NONE

700:
CONTENTS
- TOLL LEVEL: 1
- USABLE FEATURES: YES
- FEATURES 14, 18, 38, 56, 60, 62, 63, 64,
ASSIGN COS
701: 65 is NO
CONTENTS
- CALL STATION GROUPS: YES
- CALL TRUNK GROUPS: YES
- CALL TO BIVMS STN: YES
702: TOLL DENY TABLE ALL ENTRIES ARE SET TO 0
TOLL ALL ENTRIES ARE SET TO 0
703: ALLOWANCE
TABLE
ASSIGN WILD ALL ENTRIES ARE SET TO 0
704:
CHARACTER
ASSIGN SYSTEM NONE
705:
SPEED DIAL
SYSTEM SPEED NO NAMES
706:
DIAL BY NAME
AUTHORIZATION NONE
707:
CODE
708: ACCOUNT CODE NONE
TOLL PASS NONE
709: CODE/SPECIAL
CODE TABLE
710: LCR DIGIT TABLE NONE
711: LCR TIME TABLE NONE
712: LCR ROUTE TABLE NONE
LCR MODIFY DIGIT NONE
713:
TABLE
DID NUMBER AND NO ENTRIES
714: NAME
TRANSLATION
1-12 Chapter 1
Introduction to Programming

TEN PROGRAMMED MESSAGES AS

DETAILED BELOW
01.GIVE ME THE CALL
02.TAKE A MESSAGE
03.ASK THEM TO HOLD
04.SEND TO MY VM
05.TRSF TO MY SECY
06.LEAVE A MESSAGE
07.PAGE ME
08.OUT OF TOWN
09.IN A MEETING
10.I WILL CALL BACK

[iDCS 500-M system]

PROGRAMMED MESSAGES 11–18 ARE 16 CHARACTER
715: STATION BLANK MESSAGES
MESSAGE 19. RETURN ON :
20. RETURN ON

[iDCS 500-L system]

MESSAGES 11–25 ARE 16
Messages 21-30 are only available on a
iDCS500-L system.
CHARACTER BLANK MESSAGES
26. RETURN AT
27. RETURN ON
MESSAGES 28-30 ARE 9 CHARACTER
BLANK MESSAGES

Messages 21-30 are only available on a

iDCS500-L system.
718: MY AREA CODE NONE
COPY KEY NONE
720:
PROGRAMMING
SAVE STATION NONE
721: KEY
PROGRAMMING
STATION KEY Turn to MMC 722
722:
PROGRAMMING
SYSTEM KEY Turn to MMC 723
723:
PROGRAMMING
DIAL NUMBERING Turn to MMC 724
724:
PLAN
 1-13

- PAGE HEADER: YES

- LINE PER PAGE: 66
- INCOMING CALL: YES
- OUTGOING CALL: YES
- AUTHORIZE CODE: YES
- SMDR START TIME: YES
- IN/OUT GROUP: YES
- DND CALL: YES
725: SMDR OPTIONS - WAKE-UP CALL: YES
- DIRECTORY NAME: NONE
- CALLER ID DATA: YES
- ABANDON CALL: YES
- NO.DIAL MASK: 00
- INCOMING ANSWER: YES
- INTERCOM CALL: YES
- KEY MMC IN/OUT: NO (iDCS 500-L
System only)
- EXT FOR DN1 = NO
- TRK FOR DN1 = NO
- EXT FOR DN2 = NO
- TRK FOR DN2 = NO
- SEPARATOR = NO
- DISCONNECT SIGNAL = C
- CALL TYPE ID
DIRECT CALL = *
ALL FWD CALL = #
BSY FWD CALL = #
NOA FWD CALL = #
RECALL = #
726: VM/AA OPTIONS
DIR TRK CALL = *
OVERFLOW = #
DID CALL = B
MESSAGE CALL = *
- PROGRESS TONE ID
DIAL TONE = BA
BUSY TONE = 4
RINGBAK TONE = 5
DND NO MORE = 6
HDSET ANSWER = 3
SPKER ANSWER = 2
- CALLER ID NUMBER = NO
SYSTEM VERSION NONE
727:
DISPLAY
CLIP NONE
728: TRANSLATION
TABLE
730: AA RECORD GAIN 0 dB
731: AA RAM CLEAR NONE
- PLAN 01 ALLOWS TRANSFER TO STN
AA TRANSLATION
732: AND GROUP NUMBERS
TABLE
- ALL OTHER PLANS ARE EMPTY
733: AA PLAN TABLE Turn to MMC 733
AUTO EACH MESSAGE IS EQUAL TO THE
734: ATTENDANT CORRESPONDING RECORDING
MESSAGE MATCH
ALL PORTS AND AA GROUPS: PLAN
735: AA USE TABLE
01
1-14 Chapter 1
Introduction to Programming

736: ASSIGN AA MOH NONE

- AUTH CODE: FFFF
DECT SYSTEM - SYSTEM ID: 000
737:
CODE (These values must be changed by the
installer)
DECT CLEAR FORCED MODE
738:
REGISTRATION
740: STATION PAIR NONE
741: DBS RESTART NONE
742: BSI STATUS NONE
743: DBS STATUS NONE
DECT DISABLE
744: REGISTRATION
ON/OFF
745 BSI RF CARRIER 1111111111
COSTING DIAL NONE
746:
PLAN
RATE ALL COST RATES NO DATA
747: CALCULATION
TABLE
VM CARD - CARD RESTART: NO
750:
RESTART - DOWNLOAD: NO
- ALL STATIONS = YES
751: ASSIGN MAILBOX
- ALL GROUPS = NO
752: AUTO RECORD NONE
WARNING DEST = 500
753:
DESTINATION
754: VM HALT PROC
755: VM ALARM 80%
756: ASSIGN VM MOH NOT USE
757: VM IN/OUT IN/OUT
758: VM DAY/NIGHT ALL RING PLANS = DAY
NO ENTRIES Available in
760: ITEM COST TABLE Hotel/Motel enabled
only
All rates are % Available in
761: TAX RATE SETUP Hotel/Motel enabled
only
All rates are 100% Available in
762: ROOM COST RATE Hotel/Motel enabled
only

ENABLE DISABLE
800: TECHNICIAN
PROGRAM
CHANGE DEFAULT PASSCODE = 4321
801: TECHNICIAN
PASSCODE
CUSTOMER NONE
802: ACCESS MMC
NUMBER
ASSIGN TENANT ALL ASSIGNMENTS TENANT 1
803:
GROUP
 1-15

- SERVICE: PORT 1 PCMMC

PORT 2 SMDR
PORT 3-5 NOT USE
- BAUD RATE: 19200 BPS
SYSTEM I/O - CHAR LENGTH: 8 BITS
804:
PARAMETER - PARITY: NONE
- RETRY COUNT: 03
- STOP BIT: 1 BIT
- WAIT TIME: 03000 MSEC or 30 SEC
- DSR CHK: OFF
TX LEVEL AND T- Turn to MMC 805
805:
SWITCH GAIN
CARD PRE- NONE
806:
INSTALL
- KEY TONE VOL:1
- SIDETONE VOL:1
- HANDSET TX: 3
- MIC TX LEVEL: 3
VOLUME
807: - NOISE GUARD: 8
CONTROL
- NOISE THRES: 1
- ALC THRES: 7
- TX/RX THRES: 3
- TX/RX COMP: 5
SYSTEM MMC ENGLISH
809:
LANGUAGE
HALT NONE
810:
PROCESSING
811: RESET SYSTEM NONE
SET COUNTRY According to MCP DIP S/W.
812:
CODE
HOTEL DISABLE
813:
OPERATION
CUSTOMER DAILY SAVE 00:00 (no daily save)
815:
DATABASE COPY
PROGRAM NONE
818:
DOWNLOAD
ASSIGN SYSTEM NONE
820:
LINK ID
ASSIGN NORMAL
821: NETWORKING
TRUNK
ASSIGN Turn to MMC 823
823: NETWORKING
COS
NETWORK DIAL NONE
824:
TRANSLATION
ASSIGN ADD NUMB TO NAME: YES
825: NETWORKING USE REMOTE VM: NO
OPTION REMOTE VM NUMBER: NONE
1-16 Chapter 1
Introduction to Programming

- PRIORITY 1: C1 – S1
- PRIORITY 2: C1 – S2
- PRIORITY 3: C1 – S3
ASSIGN SYSTEM - PRIORITY 4: C2 – S1
826: REFERENCE - PRIORITY 5: C2 – S2
CLOCK - PRIORITY 6: C2 – S3
- PRIORITY 7: C3 - S1
- PRIORITY 8: C3 - S2
- PRIORITY 9: C3 - S3
- LAN IP ADDRESS: 10. 0. 0. 2 Available in with
- LAN SUBNET MASK: 255.255.255.0 LAN module only
- LAN GATEWAY: 10.0.0.1
ETHERNET
830: - PCMMC ADDRESS: 10.0.0.101
PARAMETER
- REMOTE M/A ADDR: 10.0.0.102
- TAPI SERVER ADDR: 10.0.0.103
- TRACE ADDRESS: 10.0.0.116
- IP ADDRESS: 1.1.1.1
- SUB MASK: 255.255.255.0
- GATEWAY: 1.1.1.1
VOIP
831: - STS PERIOD: 00 SEC
PARAMETERS
- MAX FAX CH: 0
- CLIP TABLE: NONE
- VOIP MODE: FOLLOW DID TRANS
- ACCESS CODE:
00~09: digits 0~9
10~62: NONE
- CODE LENGTH: 1
832: VOIP CODE - DELETE LENGTH:1
- INSERT CODE: NONE
- IP TABLE 1: 00
- IP TABLE 2: NONE
- IP START: NONE
- TB 00 - ENTRY 00: 1.1.1.1
833: VOIP IP TABLE
- Others:0.0.0.0
- PCM COMPANDING: A-LAW
- H.323 FAST SETUP: DISABLE
- GW CALL ID: 1234
- BILLING TYPE: STANDARD
- CALLER ID TYPE: ANI
- INCOMING CHANNEL: DISTRIBUTE
- DTMF GENERATION: H.245 SIGNAL
- FAX SIGNALLING TYPE: T.38
834: VOIP OPTION
- SWITCH TO H.245: ENABLE
- DEFAULT DIL: None
- SNMP SERVER: 0.0.0.0
- SIGNALLING PORT: 10000
- STATUS PORT: 20000
- WCS PORT: 20010
- SIGK ACCESS PORT: 20020
- MAKE DEFAULT DB: NO
 1-17

- AUDIO CODEC: G.723.1

- ECHO CANCEL: ENABLE
- SILENCE SUPPRESS: ENABLE
- INPUT FILTER: ENABLE
- OUTPUT FILTER: ENABLE
- INPUT GAIN: 23
- VOICE VOLUME 34
- MULTI FRAME COUNT: 03
835: VOIP DSP OPTION
- JITTER OPTION: 07
- VOICE PROMPT SWAP: DISABLE
- RTP DELAY LIMIT: 600
- RTP LOSS LIMIT: 10 %
- RTP CHECK PERIOD: 10 SEC
- RTP OVERCOUNT LIMIT: 1
- DTMF ON: 100 MS
- DTMF OFF: 100 MS
- GK CONNECT: DISABLE
- GK TYPE: SIGK
- GK IP ADDR: 0.0.0.0
836: VOIP GK OPTION - GK NAME: blank
- GW:H.323 ID: blank
- GW:E164 NO: blank
- KEEP ALIVE: 000 sec
SYSTEM NONE
850: RESOURCE
DISPLAY
ALARM ALARM BUFFER OVERWRITTEN Available in with
851:
REPORTING LAN module only
SYSTEM ALARM ALL OFF Available in with
852:
ASSIGNMENTS LAN module only
MAINTENANCE ALL IDLE
853:
BUSY
NO DIAGNOSTIC TIME SET Available in with
854: DIAGNOSTIC TIME
LAN module only
855: SYSTEM OPTIONS NONE
TECH NONE Available in with
856: PROGRAMMING LAN module only
LOGS
ASSIGN SYSTEM ALL OFF Available in with
858: EMERGENCY LAN module only
ALARM
HARDWARE NONE
859:
VERSION DISPLAY
UCD STATUS DISABLE
860:
SERVICE
1-18 Chapter 1
Introduction to Programming

Programming Procedures
The following instructions for each MMC assume that you have already opened programming.

When you are finished programming in MMC codes 100~860 and have other programming to do,
press SPK to exit the MMC but stay in the programming mode and use one of the following methods.

1. Dial another MMC code directly and continue programming.

2. Press VOLUME UP and DOWN keys to scroll through all MMC codes. When the desired MMC
code is reached, press SPK and continue programming.

Pressing TRSF will always save changes and exit the programming mode.
 2-1

Chapter 2 Special Applications

This part of the technical manual is titled “Special Applications” because it provides information
about interfacing with customer-provided equipment or using a feature in a different way than it was
intended. Perhaps an application may require a combination of CPE, creative programming, unusual
feature operation or all of the above.

Because these applications require installation instructions and a combination of programming

sequences, there is no obvious place to put this information; therefore, we created this part of the
manual. As additional special applications are reported from the field, we will include them in this
section.
2-2 Chapter 2
Special Applications

Voice Mail/Auto Attendant Integration

Because of the increased popularity of voice mail and auto attendant use, the iDCS 500 system
includes many programmable options to address this demand. Obviously the degree of integration
that can be achieved depends on the abilities of the voice mail/auto attendant (VM/AA) system as
well as the telephone system.

This list details the capabilities provided by the iDCS 500 system for voice mail integration.

Hardware Provisions
a. The VM/AA system must be connected to single line circuits on any SLI card.
b. Each port on a 4 port SLI is equipped with a dedicated DTMF receiver for detecting DTMF
signaling from the VM/AA.
c. VMAA ports will also provide an instant break in loop current when the calling party hangs up.
This is called a disconnect signal.

Software Provisions
a. SCREENED OR UNSCREENED TRANSFER
There are no special codes needed to transfer a call. Simply hookflash, receive transfer dial tone
and dial the destination.

b. DIRECT IN LINES
Any C.O. call can be assigned to ring at an individual station or a station hunt group assigned to
the VM/AA.

c. CALLS OR RECALLS TO THE OPERATOR

Dialing 0 will always result in a ringback signal. If the operator is busy, the call continues to ring in
queue to the operator. This prevents a caller from dialing 0 and reaching another mailbox because
the operator is busy.

d. MESSAGE WAITING
A VM/AA port can leave a message at any station or group of stations. The message waiting
indication can be set or canceled at any station or station group with or without the stations ringing.

e. IN BAND SIGNALING
The iDCS 500 system can be programmed to send the calling station’s extension number after the
voice mail system answers. These DTMF signals may include a leading digit to indicate the type of
call and additional information about the original caller. DTMF signals may also be substituted for
call progress tones to speed up voice mail call processing. This program allows call forwarding to a
mailbox and bypassing of the main greeting for automatic message retrieval. Blind transfers may
be performed because the recall will be correctly identified.

The effectiveness of this program depends on the ability of the voice mail system to
make use of this information.

f. STATION HUNT GROUP WITH OVERFLOW

Each station groups can have an individual overflow destination with an individual overflow
timer. The overflow destination will ring whenever a call to the group is not answered. If the voice
mail system becomes inoperative, calls are automatically routed to the overflow destination.
 2-3

g. INTERNAL CALL FORWARDING TO VOICE MAIL

This option in MMC 300 will allow or deny intercom calls from following call forward to voice
mail. This feature conserves disk drive space by only storing calls originating outside the iDCS 500
system.

h. ONE TOUCH VOICE MAIL ACCESS

One Touch speed dial keys can be programmed to automatically dial, log into and retrieve
messages from voice mail.

i. CALL PROGRESS TONES

The only tones sent to a VM/AA port are dial tone, busy and ringback. To eliminate confusion,
busy tone is substituted for DND or error tones on voice mail ports only.

Stand-Alone Add-On Module

To make a DCS 32 button add-on module operate as a stand-alone unit, perform the following steps in
the order they are listed.

MMC 103 With the technician or customer passcode, assign answer mode as Voice Announce,
Auto Answer or ring.

MMC 105 Assign speed dial numbers for the AOM.

MMC 606 Advance to the extension number of the AOM you want to use as stand-alone. Assign
blocks of speed dial numbers to the AOM.

1. Transferred calls cannot be camped-on to a busy DCS 32 Button AOM. If a station

attempts to do so, the transferred call will ring back to the station immediately.

2. Busy station camp-on will not work when calling a busy DCS 32 Button AOM.

Individual Station Page

The system was not designed to permit page announcements to individual keysets. However, a forced
auto answer key (FAUTO) can be used to accomplish this objective.

1. Program a keyset for RING in MMC 103.

2. Assign an FAUTO key to each keyset that is allowed to page individual keysets.

3. Call another station. When you hear ringback tone, press the FAUTO key. The ringing will stop
and an Auto Answer call is set up.

To prevent the use of this feature from getting out of control, only assign FAUTO keys to
those keysets needing to page individual keysets.
2-4 Chapter 2
Special Applications

Caller ID
The iDCS 500 is compatible with both types of Caller ID as defined by BELLCORE. These are the
single message format or “Number Only” sometimes referred to as standard Caller ID and the
multiple message format or “Name and Number” sometimes referred to as Deluxe Caller ID. In the
case of Number Only delivery, there is a translation table available that may be used to add names to
the delivered number.

Hardware Provisions
In order to install Caller ID on a iDCS 500 system you must have the following equipment available:

y An RCM daughter board mounted on one of the processor cards.

y A Trunk B1 or Trunk C1 card

Software Provisions
The MMCs related to Caller ID are listed below with a short description of their use. They are listed in
the recommended order in which they should be programmed. This sequence is suggested so that the
installer gets a better understanding of how the feature works. There is no technical reason to follow
this sequence.

y MMC 414 CALLER ID TRUNKS This MMC is used by the technician to determine which trunks
will receive Caller ID data.

y MMC 312 ALLOW CALLER ID This MMC is used by the technician to determine which keysets
are allowed to receive Caller ID displays.

y MMCs 722 and 723 These MMCs have keys related to Caller ID features added to
them. It is strongly recommended that all keysets allowed Caller
ID in MMC 312 are programmed with a CID key.

y MMC 728 CID TRANSLATION This MMC allows the technician to create a list of names that
correspond to numbers received from the Central Office. These
names will be displayed when a call rings in that has NUMBER
ONLY data provided by the CO.

y MMC 725 SMDR OPTIONS The ability to print Caller ID data and abandoned calls is
determined by this MMC.

y MMC 119 CALLER ID DISPLAY This MMC is used by the end user to determine which piece of
Caller ID data is displayed when a call rings at the user’s station.

y MMC 501 SYSTEM TIMERS This MMC has two new timers related to Caller ID. The only
timer that may need adjustment is the CID DISPLAY TIME.
This is the length of time that CID data is displayed after the
CID key is pressed.

y MMC 415 TRK. ABANDON This MMC is used by the technician to determine which trunks
will record data in the Call Abandon list and print with an
Abandon “A” flag on SMDR.

y MMC 608 ASSIGN REV BLOCK This MMC is used by the technician to assign CID Review
blocks to keysets to allow the user to review CID data for
previous calls.
 2-5

y MMC 701 ASSIGN COS All of the Caller ID features have been added to this MMC to
enable the technician to allow or deny them.

y MMC 724 NUMBER PLAN The Caller ID features have been added to this MMC to allow a
technician to assign an access code where necessary.

In addition to the above MMCs, it is necessary to have LCR programmed on the system to enable
certain features with a DIAL/REDIAL option to be used. This is because the number format provided
by the Central Office contains the area code. This area code must be stripped off in the LCR modified
digits section to allow a local number to be correctly dialed.

For example, if the system is located in the 305 area code, the LCR digit table points the entry 1305 to a
modified digits entry that deletes the first four digits of the CID number. Of course, this is a much
simplified LCR scheme. As there are long distance calls to be made within the home area code,
additional entries are required to identify these.

For example, if 1305-426 is a local call, the area code has to be stripped, but if 1305-858 is long distance,
the area code has to remain to allow the number to be dialed. There are two ways of doing this. You
can either enter all of the local office codes and tell the system to strip the area code from them or you
can enter the long distance codes and tell them to ignore the modify digits entry.

A list of all of the local office codes can be found at the front of the local telephone directory.

Using LCR To Insert Long Distance Pick Code

One of the more common uses for LCR is to use this feature to automatically insert the long distance
access code for long distance calls within your own area code. This will allow these calls to be
processed by the selected long distance carrier instead of the local telephone company. The following
example is based on an area where all long distance calls must be preceded by 1 + area code as this is
the most common scenario.

In MMC 710, program the following entries:

MMC 710 LCR DIGIT TABLE

INDEX LCR DIGIT STRING LENGTH ROUTE
001 1 11 1
002 2 7 1
003 3 7 1
004 4 7 1
005 5 7 1
006 6 7 1
007 7 7 1
008 8 7 1
009 9 7 1
010 411 3 1
011 911 3 1
012 0 1 1
013 1AAA 11 2

AAA is your home area code.

2-6 Chapter 2
Special Applications

In MMC 711, program the following entries:

MMC 711 LCR TIME TABLE

TIME CHANGE BANDS
A B C D
HHMM LCRT HHMM LCRT HHMM LCRT HHMM LCRT
DAY
SUN 0001 1
MON 0001 1
TUE 0001 1
WED 0001 1
THU 0001 1
FRI 0001 1
SAT 0001 1

In MMC 712, program the following entries:

MMC 712 LCR ROUTE TABLE

LCR ROUTE TIME CHANGE LCRCOS TRK GROUP MOD DIGITS
1 1 1 80
2 1 1 80 001

In MMC 713, program the following:

MMC 713 LCR MODIFY DIGIT TABLE

INDEX NO. OF DELETE NO. OF INSERT NO. OF APPEND
DIGITS (15) DIGITS (14) DIGITS (14)
001 10XXX

10XXX is the access code for the long distance carrier of your choice.

y In MMC 603, move all of the C.O. lines from trunk group 9 to trunk group 80. You will have to
delete the line numbers from trunk group 9 as trunks can be in more than one group.
y In MMC 724, assign 9 as the LCR access code. This will delete 9 from the first trunk group
automatically.
y In MMC 210, turn on LCR.

Setting LCR up like this will not prevent C.O. lines from being accessed by Direct Trunk (DT) keys but
it does mean that speed dial numbers will have to be reprogrammed to allow them to access LCR.
 2-7

Using LCR With Caller ID

It is necessary to have LCR programmed on systems with Caller ID to enable certain features with a
DIAL/REDIAL option to be used. This is because the 10 digit CID number format provided by the
Central Office always contains the area code. This area code must be stripped off in the LCR modified
digits section to allow a local number to be correctly dialed. To make this task easier, the system
inserts a 1 in front of the received digits. This makes it look like a normal 11 digit telephone number so
LCR can process the number and modify the digits.

For example, if the system is located in the 305 area code, the LCR digit table points the entry 1305 to a
modified digits entry that deletes the first four digits of the CID number. Of course, this is a much
simplified LCR scheme. As there are long distance calls to be made within the home area code,
additional entries are required to identify these calls. This is illustrated in the sample table for MMC
710 below where entries 013 to XXX are the local area code (305 in the previous example) followed by
the local CO prefixes. This will tell the system which calls need to have the first four didits stripped off
using the modifiy digits table.

In MMC 710, program the following entries:

MMC 710 LCR DIGIT TABLE

INDEX LCR DIGIT STRING LENGTH ROUTE
001 1 11 1
002 2 7 1
003 3 7 1
004 4 7 1
005 5 7 1
006 6 7 1
007 7 7 1
008 8 7 1
009 9 7 1
010 411 3 1
011 911 3 1
012 0 1 1
013 1AAALLL 11 2
Ð Ð 11 2
XXX 1AAALLL 11 2

AAA is your home area code and LLL is a local prefix. For example, at STA, AAA= 305 and
one LLL = 426. To operate correctly, all of the local prefixes must be entered in this table.
These prefixes can be found at the front of the local telephone directory.
2-8 Chapter 2
Special Applications

In MMC 711, program the following entries:

MMC 711 LCR TIME TABLE

TIME CHANGE BANDS
A B C D
HHMM LCRT HHMM LCRT HHMM LCRT HHMM LCRT
DAY
SUN 0001 1
MON 0001 1
TUE 0001 1
WED 0001 1
THU 0001 1
FRI 0001 1
SAT 0001 1

In MMC 712, program the following entries:

MMC 712 LCR ROUTE TABLE

LCR ROUTE TIME CHANGE LCRCOS TRK GROUP MOD DIGITS
1 1 1 80
2 1 1 80 001

In MMC 713, program the following:

MMC 713 LCR MODIFY DIGIT TABLE

INDEX NO. OF DELETE NO. OF INSERT NO. OF APPEND
DIGITS (15) DIGITS (14) DIGITS (14)
001 4

The deleted digits are the 1 + AAA from the LCR digit table in MMC 710.

y In MMC 603, move all of the C.O. lines from trunk group 9 to trunk group 80. You will have to
delete the line numbers from trunk group 9 as trunks can be in more than one group.
y In MMC 724, assign 9 as the LCR access code. This will delete 9 from the first trunk group
automatically.
y In MMC 210, turn on LCR.

Setting LCR up like this will not prevent C.O. lines being accessed by Direct Trunk (DT) keys but it
does mean that speed dial numbers will have to be reprogrammed to allow them to access LCR.
 2-9

Auto Attendant/Uniform Call Distribution

What is the AA Card?
The AA card is an optional iDCS 500 circuit card capable of answering calls, playing recorded
messages to callers and routing calls based on digits dialed by the caller. Because it is integrated, it is
important to understand the following.

There is no hook-flash/DTMF process to transfer a call. All switching is done internally. There are no
connections on the front of the card and no unnecessary delays during transfer.

The AA card has constant communication with the iDCS 500 system processor. When the AA card
answers a call, it has all the information about the call, for example, whether the call is from a station,
a C.O. or a transfer. When a port on the AA card answers a call, it can respond differently depending
on the call. The same port can play different messages or greetings and respond to differently to
dialed options.

The same group of AA ports can answer as auto attendant and UCD, with the appropriate response
for each. Or multiple UCD groups can be overflowed to the same AA group and each UCD group will
have its own specific messages, timers and routing instructions.

The following step by step examples demonstrate how to create an automated attendant or UCD
application.

A sample AA Application(Step by Step)

To set up a simple automated attendant application, you must have at least one AA card installed in
the iDCS 500 phone system. The first step is to make the C.O. lines ring the AA card.

1. Decide how many different greetings you need. For this example, we use one. It is “Thank you for
calling ABC Company, please dial 1 for sales and 3 for service, or dial an extension number now.”
2. Using the method described at the end of this section (Customizing Recordings), record message
01. If you need a different night greeting, record it as message 02. If you need an alternate greeting,
record it as 03. The numbers 01, 02 and 03 have been chosen arbitrarily.
3. Decide how many AA ports you want to answer. In this example, we use the first four, 3951–3954.
4. In MMC 601, create a group (we use 528) defined as an AA group and containing 3951, 3952, 3953
and 3954. It is not necessary to program any other options (overflow, next, etc.).
5. In MMC 406, make the C.O. lines that are to be answered by the AA card ring group 529.
6. In MMC 735, assign each port (3951–3954) to answer with Plan 01.

So far, we have made our C.O. lines ring 528, an AA group that answers with Plan 01. In Step 7, we set
the AA plan options.

7. Plan Programming: Step through each option in MMC 733.

DAY MESSAGE: This will be message 01.
NIGHT MESSAGE: If used, this will be message 02.
ALTERNATE MESSAGE: If used, this will be message 03.
OTHER MESSAGES: Assign these as needed; default values are usually sufficient.
CAMP ON: Assign the camp-on option as required.
ANSWER DELAY: Program the answer delay for this plan. We have it answer after one ring.
RETRY COUNT: Set the retry count. Three attempts are normal.
TRANSLATION TABLE: Select a translation table. In this case, wel use translation table 01
(programmed in step 8).
DESTINATIONS: Enter destinations for each condition (busy, no answer, etc.).
2-10 Chapter 2
Special Applications

In Step 8, we program the translation table.

8. Program the translation table in MMC 732. Enter a “secret passcode” if greeting changes are
needed (see below). The contents of this table must conform to the instructions in Step 1. Entry
number 001 has the first field programmed with a 1 (the digit dialed by the caller) and the second
field programmed with the station group number for sales (let’s say 525). Entry number 002 is for
the service department. The first field is 3 and the second field is the service department station or
station group number. Entry number 003 is for station numbers dialed by the caller. The first field
is 244 (4 = wild card/any digit). The second field is a “B” (special key B). The B is for “buffer” and
transfers the call to the station number dialed. Entry number 004 is for the change greeting option.
Enter 4581 in the first field (4581 is the secret passcode) and enter “C” in the second field. C is
entered using special key C and represents “change greeting.”

For more complex applications, the plan programming destinations and translation table destinations
can contain other plans.

A Sample UCD Application(Step by Step)

To set up a simple Uniform Call Distribution application, you must have at least one AA card installed
in the iDCS 500 phone system.

1. Decide how many AA ports you are going to use for UCD. In this example, we use the last four of
the first card, 3955–3958. Define these ports as an AA group. We call this group 505. The ring type
should be sequential. Do not use the overflow, GRP TRSF or NEXT.

2. In MMC 601, create a group (we use 525) defined as an UCD group and containing the station
numbers for the UCD agents. Set the group options as follows:
a. Set the ring type to DISTRIBUTED.
b. Set the overflow to ten seconds (creates a ten second ringback “grace period” in case all agents
are busy before the call overflows to the UCD module).
c. Set NEXT to 505.
d. Set the wrapup timer. This is an optional timer to allow UCD agents to finish the work
associated with a call before receiving the next call.

3. Decide what C.O. lines are to go to the UCD group and assign them to ring 525 in MMC 406.

If this example is used in conjunction with the AA example above, callers will also be
able to reach the sales UCD group from an auto attendant selection.

4. In MMC 607, program the UCD options. These consist of the following:
Message 1: This is a recording that informs the caller that all agents are busy. It can be changed by
following the instructions in “Customizing Recordings” at the end of this section.
Message 2: This is a recording that informs the caller that all agents are still busy. It can be changed
by following the instructions in “Customizing Recordings” at the end of this section. This message
will repeat at the UCD recall interval.
Exit Code: This is an option that allows the caller to exit UCD by dialing this digit.
Retry Count: This is the maximum number of times that a caller will be recalled to the UCD
message before being transferred to the final destination.
Final Destination: The destination the caller will reach if the exit digit is dialed or the retry count is
exceeded.
Ring Next: This timer determines how long an unanswered call will ring a UCD agent before that
station is logged out and the next station in the UCD group rings.
UCD Recall: This timer determines the interval between UCD messages played to the caller.
MOH: This determines the MOH source that the caller will be connected to while the UCD recall
timer is running.
 2-11

You have now completed the UCD programming.

Customizing Recordings
Recording Messages
There are 64 messages that can be custom-recorded. The messages are numbered 01–48. Messages 49–
64 also exist in the AA card but are stored on ROM and cannot be changed. They are used as default
messages for specific call handling conditions.

Customize messages 01–48 by using a keyset programmed with an AAREC (Auto Attendant Record)
key. The message input can be either the keyset handset or the BGM source. 120 seconds of custom
messages are available. This messaging is stored on non-volatile RAM and is protected during a
power outage.

Although adding extra AA cards increases the time for messages, a card can only use the message
RAM on its own card. Messages can be combined to create more messages. (See MMC 734, Message
Match).

Recoding Using the Handset

1. Press the AAREC key on the designated keyset.
2. At the “enter passcode” display, dial the passcode assigned in MMC 202.
3. Lift the handset.
4. Select the HANDSET option.
5. Enter any AA port number on the card you wish to program.
6. Enter the recording number you wish to record.
7. You will hear a beep.
8. You are now recording. If you pause for more than five seconds, the iDCS 500 will begin to record
the next messages (although this will not be apparent from the display).
9. A useful countdown timer shows time remaining. Press the AAREC key to finish recording.

Recoding Using BGM

To record using BGM, you need to have all your recordings on a cassette tape and connect the tape
player to the first BGM source. The recordings on the tape must be separated by at least five seconds
of silence. When silence is detected, the iDCS 500 will begin recording the next message (although this
will not be apparent from the display).

1. Connect a tape recorder containing the message you want to record to the first BGM source on a
MISC card.
2. Press the AAREC key on the designated keyset.
3. At the “enter passcode” display, dial the passcode assigned in MMC 202.
4. Select the BGM option.
5. Enter any AA port number on the card you wish to program.
6. Enter the recording number you wish to record.
7. You will hear a beep.
8. You are now recording. A useful countdown timer shows time remaining. Press the AAREC key to
finish recording.
2-12 Chapter 2
Special Applications

Call Status
The Call Status (CS) key may be programmed on each agent keyset to provide an indication of waiting
calls at the UCD group.

This key has no effect when pressed, but will flash amber or red to indicate that calls are waiting.

There are two levels that can be programmed for this key, they are CS level 1 and CS level 2.

By default these levels are 05 for level 1 and 10 for level 2. This means that when there are 5 or more
calls in queue at the UCD group the CS key will flash amber, when there are 10 or more calls in queue
at the UCD group the CS key will flash red. These levels can be changed by your service company.

If you are not using a professionally recorded tape or high quality record/playback unit, you
should record each message and play (not record) the tape for at least five seconds. This
will ensure the best possible silence level between recordings. If you record all of the AA
recordings and simply remain quiet for the five seconds period, it is possible that the tape
may pick up some ambient room noise that the AA card will not interpret as silence. This
will cause more than one recording to be recorded as a single announcement.

Messages are stored in a linear fashion on the AA card RAM. This means that a message or
multiple messages are recorded and then assigned message numbers. Assigning these
messages takes a short time, so immediately following a recording session, you may find
the AA ports busy when called. This should only last a few seconds.

Because of this storage method, if any message is rerecorded, you will have to record all
messages after the newly recorded one. For example, if you have messages 1–10 and
rerecord message 7, you will also have to rerecord 8, 9 and 10. Loading messages from a
cassette tape helps alleviate this inconvenience.

ISDN Overview
Inroduction
Programming ISDN Basic Rate Interface (BRI) and Primary Rate Interface (PRI) circuits into the iDCS
500 system is different from working with analog facilities but does not have to be overly frightening
or complicated to do. To reduce the amount of document study and reading necessary to install ISDN
in the iDCS 500 system, this overview section includes flow chart diagrams that show the sequence of
operations, with examples, necessary to program BRI and PRI service. Hopefully, this should make
working with ISDN in the iDCS 500 easier for the average installation technician.

BRI Programming
1. ISDN BRI boards have four (4) 2B+D circuits. Each individual BRI circuit can be configured as
either a trunk or as a station appearance. Figure 1, the BRI Setup Method flow chart, shows the
MMCs involved and the correct sequence to apply them in. Next to each MMC box on the flow
chart is a list of the parameters in each MMC which must be programmed to make the BRI operate.
Detailed explanations of the various parameters is shown in the individual MMC descriptions
contained in the Programming Section of the iDCS 500 Technical Manual.

2. It should be understood that in ISDN BRI, there is no relationship between telephone numbers and
“B” channels. This means that either BRI telephone number can be active on either “B” channel at
any time (i.e., “B” channels don’t have telephone numbers specially assigned to them).
 2-13

BRI Setup Method

The following shows a step by step approach to programming a BRI circuit as either a trunk or station
appearance in the system. Please consult the individual MMCs for specific details on the various
parameters used.

MMC427
STATION TRUNK
S/T MODE

ANY CHANNEL
ANY CHANNEL
MMC425 MMC425 BRI MODE
POWER FEED
BRI OPTION BRI OPTION DLSEND
SWH
SWH
TIMER
TIMER

SPID
TERMINAL NO.
MMC428 MMC426 DN
BRI SO MAPPING BRI SPID/DN RING PLAN 1-6
STATION PORT
CW
OPT

MMC424
CARD RESTART

Example 1 : Programming A BRI Trunk

The following shows a step by step approach to setting up a typical BRI trunk circuit. Please note that
BRIs are handled as a pair of “B” channels each having a trunk number in the iDCS 500 system. Also,
notice that programming incoming call destinations for the BRI trunks is similar to analog or T1
trunks with the exception that destination programming is done in MMC 426 and not MMC 406. Any
time changes are made to BRI trunk programming, MMC 424 (Card Restart) must be used to make the
changes take effect.

MMC427
7025 (7026) = TRUNK
S/T MODE

ANY CHANNEL: NO
MMC425 BRI MODE: P-M MSN
BRI OPTION SWH: NI-2
TIMER (DON'T CHANGE)

SPID: 30547022650100
DN1: 4702265
RING PLAN: 1 = 2009
2 = 5002
MMC426 CW: YES
BRI SPID/DN OPT: ACEPT
SPID2: 30547022540100
DN2: 4702254
RING PLAN: 1= 2010
2 = 5002
CW: YES
MMC424 OPT: ACEPT
CARD RESTART
2-14 Chapter 2
Special Applications

Example 2 : Programming A BRI Station Appearance

The following shows a step by step approach to setting up a typical BRI station appearance. This
would normally be done to accommodate connection of an “ISDN Modem” from a desktop PC used
to provide Internet access or video teleconferencing service. Again, remember to use MMC 424 once
programming is finished to enable these changes to take effect. Since a BRI by default is considered as
a trunk, one of the steps of programming a BRI circuit as a station appearance involves assigning a
station number to the default trunk number initially assigned to that system port (MMC428). System
default station numbers are 7801, 7802, etc. However, these can be changed to 2xxx or 3xxx numbers
using MMC724 (Number Plan).

MMC427
7001 (7002) = STATION
S/T MODE

ANY CHANNEL: NO
MMC425 POWER FEED: NO
BRI OPTION SWH: NI-2
TIMER (DON'T CHANGE)

MMC428 TERMINAL NO. = 7801 (7802)

BRI S0 MAPPING STATION PORT = 7001 (7002)

MMC424
CARD RESTART
 2-15

PRI Programming
1. ISDN PRI uses the IDCS 500 T1 capability as the basic transport media. However, unlike a normal
T1, signaling for each call is handled on a Common Channel (i.e., the ISDN “D” channel) basis. The
PRI uses the 24th T1 channel as the “D” channel with the other 23 channels serving as the “B” or
Bearer channels. Then, each ISDN PRI can have from one (1) up to a maximum of twenty-three (23)
“B” channels.

2. In ISDN PRI, there is no relationship between telephone numbers and actual “B” channels. Thus,
calls to any pre-subscribed PRI telephone number can arrive on any free “B” channel. From this
standpoint, PRI acts very similar to T1 Direct Inward Dialing (DID) service. As with DID service,
incoming call routing is programmed relative to the received “Called Party” telephone number
rather than the “B” channel that the incoming call arrived on. Like DID trunks, the PRI uses MMC
714 to find the ring destination for the dialed telephone number. Therefore each telephone number
must be programmed into MMC 714. However, MMC 714 has been modified to accept the longer
digit string provided with a PRI call (i.e., the Called Party telephone number) as opposed to the
shorter number of DID digits (i.e., typically three or four digits).

3. When making outgoing PRI calls, it is possible to send a “Calling Party” telephone number other
than the main billing number for the PRI circuit. The iDCS 500 has two methods to determine the
number that is sent.

METHOD 1: Per Channel Programming The first method is by using MMC 405. MMC 405 is used
to program the “Calling Party” telephone number that will be sent on each call on a specific “B”
channel of the PRI. Normally, all PRI channels would have the same calling party telephone
number (e.g., the facility Billing number) assigned. However, any valid telephone number assigned
to this PRI can be used as the calling party number. These telephone numbers are purchased from
the Telephone Company. Only numbers purchased for a specific PRI can be used as a calling party
number for that PRI (i.e., you can’t use numbers from other facilities). The Telephone Company
screens the calling party telephone number on all outgoing PRI calls and checks for valid numbers.
If an invalid number is found, the Telephone Company will generally send the facility Billing
number instead on this call).

This policy may vary on a state by state basis.

METHOD 2: Per Station Programming The second method is to use the CLI tables in MMC 321.
These tables allow up to 3 calling party numbers to be assigned to each station on the system. Each
table is then assigned to a PRI circuit in MMC 430 and when an outbound call is made over a PRI
then the number assigned to that station for that PRI will be sent. Any valid telephone number
assigned to this PRI can be used as the calling party number. These telephone numbers are
purchased from the Telephone Company. Only numbers purchased for a specific PRI can be used
as a calling party number for that PRI (i.e., you can’t use numbers from other facilities). The
Telephone Company screens the calling party telephone number on all outgoing PRI calls and
checks for valid numbers. If an invalid number is found, the Telephone Company will generally
send the facility Billing number instead on this call

This policy may vary on a state by state basis.

2-16 Chapter 2
Special Applications

TEPRI Setup Method

The following shows a step by step approach to programming a TEPRI board as either a T1 or as a PRI
circuit. Please consult the individual MMCs for specific details on the various parameters used.

SET DIP
PRI T1
SWITCHES
ON CARD

ANY CHANNEL
PRI MODE MMC430 MMC808 FORMAT
CH. SELECT PRI OPTION T1 PARAMETER LINE CODE
SWH
USE CHANNEL
TIMER

DGT LOOP START

RING PLAN 1-6 MMC714 MMC411 GROUND START
CW E&M
DID DIGIT T1 SIGNAL
DELETE DID
NAME

MMC424
CARD RESTART
LOOP START E&M DID
GROUND START
MMC 405
CO LINE NO.
OR
MMC406 MMC714
MMC 321 TRK RING DID DIGIT
SEND CLI NO.
Note: Enter the telephone
number to be used as the
calling party telephone
number for outgoing calls
 2-17

Example 1 : Programming A PRI Trunk

The following shows a typical step by step approach to programming a ISDN PRI.

ANY CHANNEL=NO
PRI MODE=DDI
MMC430 CH. SELECT=LOW
SWH=NI-2
PRI OPTION USE CHANNEL=8
TIMER (DON’T CHANGE)
CLI TABLE

DGT =3055998499
RING PLAN: 1 = 5000
2 = 5028
CW = NO
MMC714 DELETE = 0
DID DIGIT NAME = ACCTG

DGT = 3055135387
RING PLAN: 1 = 5005
2 = 5028
CW = NO
DELETE = 0
NAME = MKTG
7001 = 3055998499
7002 = 3055998499 MMC 405
CO LINE NO. MMC424
7008 = 3055998499 CARD RESTART
OR
MMC 321
SEND CLI NO.
2-18 Chapter 2
Special Applications

Ordering An ISDN Basic Rate Interface(BRI) Trunk

Facility
Ask the Telephone Company Service Order Representative or Customer Account Manager questions
to determine the following:

1. What are the various types of BRIs that the Telephone Company can provide service to the desired
site with. If you have a choice, tell the Telephone Company that you prefer a National ISDN 1 or 2
(NI-1 or NI-2) BRI. If this is not available, the iDCS 500 will support either the #5ESS Custom or
DMS-100 BRI protocols. However, the NI-1 or 2 BRI is most desirable because it is generally the
easiest one to work with.

2. Typically, the Terminal Type for the BRI you require should be Type A. Other types (e.g., C or D)
are used when connecting to an ISDN telephone set and provide extra functionality called
“Supplementary Services” that the simple BRI trunk does not require. The iDCS 500 does not
support Central Office based “Supplementary Services” and therefore it is best (and cheaper) if
these services are not ordered. However If a Type A circuit is not available then one of the other
circuit types will work for incoming and outgoing calls but the suplementary services (call waiting
etc.) will not work. The BRI trunk functionality is limited to simple incoming and outgoing calls
while the Station side can be used for example for high speed Internet Access (or other forms of
dial up networking between computers) and Video Teleconferencing applications. It is the
equipment that is connected to a BRI station that determines the use and functionality of the ISDN
circuit.

3. The two “B” channels should be requested optioned for switched voice/data service. This will
allow both voice and data calls.

4. The iDCS 500 BRI trunk card provides an S/T interface (i.e., 4 wires). The Telephone Company
delivers a BRI with a U interface (i.e., 2 wires). Consequently, an NT-1 device must be provided to
terminate the U interface and convert it to an S/T interface so that it can be connected to the iDCS
500 BRI interface card.

5. The BRI should be requested provided with two SPIDs (i.e., Service Profile Identifiers) and two
telephone numbers. This is automatically provided for a National ISDN BRI but must be requested
for a #5ESS Custom or DMS-100 BRI.

6. BRI circuits configured as ISDN trunks will work with normal “trunk hunting” service provided
by the Central Office. Hunting may be provisioned by the Telephone Company, at extra cost,
between the two “B” channels of a single BRI trunk and/or over a number of “B”channels
provided by multiple BRI trunks. Please check with your local telephone company as to whether 1)
they provide hunting service for BRI circuits and 2) as to what types of hunting they have available
for you to use. Some telephone companies have no problem in properly implementing the Central
Office translations for hunting while others do have problems. If you have ordered hunting and
your BRI does not work properly, ask the Central Office craftsman to remove hunting. If your BRI
works properly with hunting removed, you know that the Central Office did not have their
hunting translation installed properly.
 2-19

Ordering An ISDN Primary Rate Interface(BRI) Trunk

Facility
Ask the Telephone Company Service Order Representative or Customer Account Manager questions
to determine the following:

1. What are the various types of PRIs that the Telephone Company can provide service to the desired
site with. If you have a choice, tell the Telephone Company that you prefer a National ISDN 2 (NI-
2) PRI. If this is not available, the iDCS 500 will support either the #5ESS Custom or DMS-100 PRI
protocols. However, the NI-2 PRI is most desirable because it is generally the easiest one to work
with. In addition to the normal calling party number delivery, the iDCS 500 will support calling
party name delivery on a #5ESS Custom or on a NI2 PRI. Name delivery is not supported on a
DMS 100 type circuit.

2. The Telephone Company will usually ask about High/Low Selection. Typically, to avoid glare
conditions, the Telephone Company and the iDCS 500 need to start searching from opposite ends
of the “B” channel list when each attempts to select a “B” channel for call handling purposes. For
example, let’s say that you have a PRI with eight (8) “B” channels. The channels are numbered 1
through 8. The Telephone Company suggests that in completing incoming calls to the PRI that they
will start hunting from the highest numbered “B” channel (i.e., 8) to the lowest numbered “B”
channel (i.e., 1) while attempting to find an idle “B” channel to use for a specific call. This means
that the system, when looking for an idle “B” channel to service an outgoing call attempt, should
start hunting from the lowest “B” channel (i.e., 1) to the highest “B” channel (i.e., 8). This
agreement needs to be established between the Telephone Company equipment and the iDCS 500
customer premises equipment for service to be provided.

3. The “B” channels should be requested optioned for switched voice/data service. Thus, they will be
able to handle both voice (e.g., speech) and data (e.g., Internet access) traffic.

4. The iDCS 500 presently supports a single “D” channel for from 1 to 23 “B” channels. The iDCS 500
does not presently support NFAS (i.e., Non-Facility Associated Signaling which allows a single
“D” channel to control “B” channels on more that one PRI T1 digital span) nor does it presently
support a “backup D-Channel”.

5. The Telephone Company will ask the number of “B” channels and telephone numbers you want to
have provided. There is no relationship between telephone numbers and “B” channels. The
number of “B” channels desired is proportional to the facility traffic handling capability similar to
a DID trunk group on a T1. The PRI can support any number of telephone numbers since the
telephone number simply allows a specific terminating destination in the iDCS 500 when a call is
placed to that specific telephone number. Again, this is similar to DID service on a T1. Typically,
the Telephone Company charges for both the number of “B” channels provided and for each
telephone number provided.

6. As indicated in item 5, incoming calls on a PRI act in a manner very similar to DID service over a
T1. Now, the Telephone Company can send you a 3, 4, 7, or 10 digit telephone number as the
“Called Party Number” when an incoming call is received. This information must be known and
agreed upon by both the Central Office (CO) and Customer Premises equipment (CPE) since the
“Called Party Number” must be programmed in MMC714 for routing calls for this number to a
specific station, station group, etc. Further, the Telephone Company can transmit a 7 or 10 digit
“Calling Party Number” to the premises equipment. This is another point that must be agreed
upon by both the CO and CPE so that CPE users can identify where the call was placed from.
Typically, a 10 digit “Calling Party Number” is the normal choice of most people.
2-20 Chapter 2
Special Applications

7. By definition, U.S. ISDN PRI uses B8ZS line code and ESF (i.e., extended superframe) format. This
is provided automatically when a PRI is setup and is not a selectable option. The CSU (customer
service unit) used to terminate the T1 span supplying PRI service should accommodate this.

8. Prior to cutting the PRI into service, the Telephone Company may ask you to “loop” the CSU (i.e.,
place the CSU in loopback mode) for test purposes. Only do this if the Telephone Company asks
you to do this. You should never loop a PRI with an active “D” channel unless instructed to do so
by the Telephone Company since this can cause a problem condition (i.e., the ISDN “D” channel
will try to communicate with itself in a “looped” PRI situation).

ITM3 VoIP(Voice over Internet Protocol)

Introduction
The iDCS 500 ITM3 VoIP(Voice over Internet Protocol) card is a standards based Voice over Internet
Protocol option card that provides toll quality voice and seamless integration in the iDCS 500 via an IP
network. VoIP converts voice and signaling into IP packets, which can be transmitted over any
TCP/IP network so that voice looks like data. VoIP provides the solution for desktop accessibility in
the enterprise business environment. The iDCS ITM3 VoIP option card provides up to eight
simultaneous voice conversations over an IP network. An additional eight VoIP channels can be
added via a daughterboard installed on the ITM3 card. The easy addition of the ITM3 VoIP board in
the iDCS 500 system requires no integration into a server or desktop personal computer. VoIP calls
can be established from desktop telephone instruments without complex integration of software or
hardware. VoIP eliminates the cost of maintaining a separate network for voice communications in the
Intranet environment.

VoIP Overview
VoIP is transported by the iDCS 500 ITM3 card utilizing the ITU standards based H.323 protocol. This
standard addresses the means of transferring voice, data, and images through IP (Internet Protocol)
networks. IP is the accepted protocol standard for transporting data. With VoIP certain compression
standards have also been adopted to represent each second of voice with an amount of bandwidth.
The iDCS 500 ITM3 utilizes G.711, G.729A or G.723 standards voice compression codec’s. This allows
for a selectable 64kbps, 8Kbps or 6.3Kbps bandwidth use when preparing voice compression for IP
transport. Compression is used to reduce the digitized voice into a smaller bandwidth that can be
carried in smaller packets. The ITM3 H.323 gateway determines the compression method for each call
setup. There is also a certain amount of frame/packet overhead in each compression channel. 64K of
bandwidth can support 6~7 calls simultaneously. This can vary depending on efficiency features like
Silence Suppression and multiframe counts. Unlike switched networks, VoIP connections consist of a
sequence of numbered of data packets. Since voice conversation is usually considered “real time”
these packets need to be delivered in a consistent manner with minimal delay. This can be controlled
via a Gatekeeper which tracks and monitors voice packets. Gatekeepers are part of the H.323 standard
but are not required. The iDCS 500i ITM3 is Gatekeeper compliant.

In any Ethernet environment, packet transfers are subject to delays and/or loss. If these delays are
greater than 200ms the voice quality will deteriorate. The Ethernet data traffic and network topology
should be a consideration when applying the iDCS 500 ITM3 VoIP feature. Network congestion does
affect call quality in any VoIP application.
 2-21

System Applications
Example 1 shows the topology of a Branch Office application. The iDCS 500 system coupled with the
corporate wide area network (WAN) allows branch offices to function as part of the main office
network while maintaining a local presence. In this configuration the VoIP (Voice over Internet
Protocol) feature can be used to allow voice communications with the main office via the corporate
WAN (wide area network) from the desktop stations.

Example 2 is similar to the topology of a Home Office application. The iDCS 500 system coupled with
the corporate wide area network (WAN) or a Local Area Network (LAN) allows the home office to
function as part of the main office.

Main Office – Branch Office

Example 1
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Special Applications

Main Office – Home Office

Example 2
 2-23

ITM3 VoIP Features

y Automatic Number Identification
y Automatic Routing to PSTN
y Access Code Control
y Audio Codec Selection
y Digit Conversion
y DTMF ON/Off Programmable Time Duration
y DTMF Transport Selection
y Echo Cancellation
y Facsimile over IP
y Fast Start
y Gatekeeper Support
y Gatekeeper Alias Name
y Gateway Caller ID
y H.323 V2
y Input Gain Adjustment
y IP Caller ID
y Jitter Optimization Factor
y PCM Input Gain
y RTP Multiframe Counter
y RTP Delay Limits
y RTP Loss Limits
y RTP Packet Loss Check Period
y RTP Over Limit Count
y Silence Suppression
y SMDR Output
y Status Sending
y Voice Gain/Volume Control
y VoIP Address Setting
y Voice Volume Control

Automatic Number Identification

Automatic Number Identification (ANI) provides the calling station number from the calling iDCS 500.

Automatic Routing to the PSTN

When establishing an ITM3 Voice over Internet Protocol type call, if the IP network is busy the iDCS
500 can route the call to the local trunk facilities to complete the call.

Access Code Control

The ITM3 VoIP programming allows control of the digits within the dialing string. This allows the
insertion, deletion or modification of digits sent over an IP network.

Audio Codec Selection

The ITM3 VoIP programming allows the selection of three types of audio codec’s. These codec’s
control the amount of voice compression when preparing a voice packet for transport. The three
selectable codec standards on the ITM3 card are G.711, G.729A and G.723. The G.711 codec standard
compresses the voice into 64Kbps of data. The G.729A codec standard compresses the voice into
8Kbps of data. The G.723.1 codec standard compresses voice 5.3 ~6.3 Kbps of data.
2-24 Chapter 2
Special Applications

Digit Conversion
The iDCS 500 VoIP programming allows for digit conversion. This method allows users to dial
specific codes that are deleted or substituted with other digits to match digits required in an opposite
ITM3 gateway. With digit conversion trunk access codes can be inserted to access an outgoing trunk
or trunk group at the opposite ITM3 system location.

DTMF On/Off Programmable Time Duration

The ITM3 VoIP programming allows control of the duration of DTMF digits when additional digits
are dialed during a VoIP call. When DTMF is used inband, the DTMF digits are recognized as voice
packets instead of data packets. These digits sometimes need a longer duration to be recognized by
the end equipment. The end equipment may be a voicemail or IVR type system that requires longer
duration DTMF digits. The DTMF can also be transported via IP and regenerated at the far end.

DTMF Transport Selection

The ITM3 VoIP programming allows control of the transport method of DTMF digits. DTMF selection
permits the use of Inband, Q.931, H.245 signal or H.245 numeric DTMF transport.

Echo Cancellation
Echo cancellation is used on traditional circuit switched system and VoIP packet switched system.
Echo Cancellation is a process of removing echo from conversations. Echo Cancellers store a voice
sample it sends and extracts the voice from the returned voice in the reverse direction.

Facsimile over IP
T.38 is the accepted H.323 facsimile standard. The iDCS 500 ITM3 uses the T.38 IP facsimile standard.
Up to 8 channels of the ITM3 card can be used for facsimile. The number of channels to be used for
facsimile can be programmed as needed.

Fast Start
Fast Start can be enabled or disabled in the ITM3 programming to allow compatibility with other VoIP
gateway products. H.323 Fast Start exchanges connection information at the connection stage of the
H.323 standard and is more widely used that the slow start method. Fast Start uses Q.931 protocol
connection to the media. Slow Start uses Q.931 and H.245 protocols to connect to the media.

Gatekeeper Support
The ITM3 VoIP programming allows the support of a Gatekeeper. An H.323 Gatekeeper is usually an
additional PC type server connected to the LAN or WAN that monitors and manages VoIP services
such as address translations, bandwidth management, authentication, authorization, registration,
billing (SMDR type accounting). A Gatekeeper is not required and is most often used in large
“managed” networks where large amounts of VoIP traffic is transported.

Gatekeeper Alias Name

Gatekeeper Alias name can be input with a maximum of 15 characters. The Gatekeeper Alias is a
name given to each host to distinguish it from another in an H.323 VoIP network. This is used when
there are multiple gatekeepers.
 2-25

Gateway ID
The ITM3 is considered a gateway between the iDCS 500 switched system and the IP network. To
determine which node or location is calling the ITM3 can insert a four-digit gateway ID to identify
where the call originated. Gateway ID’s are used for billing purposes.

H.323
H.323 is a standard approved by the International Telecommunication Union (ITU) in 1996 to promote
compatibility in videoconference transmissions over IP networks. H.323 was originally promoted as a
way to provide consistency in audio, video and data packet transmissions in the event that a local area
network (LAN) did not provide guaranteed quality of service (QoS). Although it was doubtful at first
whether manufacturers would adopt H.323, it is now considered to be the standard for
interoperability in audio, video and data transmissions as well as Internet phone and voice-over-IP
(VoIP) because it addresses call control and management for both point-to-point and multipoint
conferences as well as gateway administration of media traffic, bandwidth and user participation.
H.323, which describes how multimedia communications occur between terminals, network
equipment and services, is part of a larger group of ITU recommendations for multi-media
interoperability called H.3x. The H.323 standard is evolving to different versions that improve the
standard. H.323 V1 was the first accepted standard. Subsequent standards improve connections and
provide services such as call forwarding, call waiting etc. The ITU recommends that each newer
version is to be compatible with the earlier versions. The H.323 protocol stack includes many other
protocols that support media standards, security, peripherals, transmission, signaling, and speech
compression.

Input Gain Adjustment

Input gain control allows adjustment for specific network conditions by adjusting the gain from the
iDCS 500 to the ITM3 VoIP DSP’s. This is useful in “balancing” network VoIP calls.

IP Caller ID
IP caller ID is a selectable option that will display the calling ITM3 IP address.

Jitter Optimization Factor

Jitter is the deviation of the transmission signal in time or phase. Jitter can cause the degradation of
voice quality and loss of signal. The optimization factor on the ITM3 sets the standard for buffering
that is required in the PCM voice process when receiving packets from the network.

PCM Input Gain

The PCM input gain allows the adjustment of the PCM value to the ITM3 DSP codec. The range of
adjustment is –31dB to +31dB.

RTP Mutiframe Counter

The RTP (Real Time Transport Protocol) multiframe counter on the ITM3 sets the number of frames
that do not require the header information. This allows packets with the same header information to
not send multiple repeat headers. These packets are buffered and sent as a single packet.

RTP Delay Limit

RTP (Real Time Transport Protocol) delay limit is a “watermark” to determine when there is a
network error.
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Special Applications

RTP Loss Limit

The RTP (Real Time Transport Protocol) percentage of packet loss that will be considered a network
error.

RTP Loss Check Period

The base line period to determine RTP (Real Time Transport Protocol) packet loss.

RTP Over Limit Count

When the RTP delay or RTP loss limits is exceeded this counter sets the accumulated frequency to be
used as a basic index to consider network error.

Silence Suppression
Silence suppression detects non-voice periods and prevents the transmission of voice packets that do
not contain noise. The average English conversation is idle 50% of the time during the conversation.
The non-voice periods do not need to be transmitted. To adjust for the silence suppression period
most gateways produce a “comfort” noise to simulate non-voice periods.

SMDR Output
The iDCS 500 reports VoIP calls on the iDCS 500 SMDR report.

Status Sending
Status Sending is a cyclic check of the status of the remote ITM3 card(s) to determine network quality.

VoIP Address
The iDCS 500 permits modification to the ITM3 IP address via KMMC or PCMMC.

Voice Volume Control

The iDCS 500 permits modification to the ITM3 voice volume control when the voice packet is
processed to the iDCS 500 system. The adjustments range from –31dB to +31dB.
 2-27

ITM3 VoIP(Voice over Internet Protocol) Card

The iDCS 500 ITM3 VoIP card supports up to eight voice calls over an IP network connection using
the industry standards based H.323 protocol. An additional eight VoIP channels can be added by
installing an eight-circuit daughterboard for a total of sixteen channels of VoIP. The ITM3 cards fit into
any universal iDCS 500 card slot. The iDCS 500i supports a maximum of two ITM3 cards per cabinet.
2-28 Chapter 2
Special Applications

ITM3 Hardware Overview

The iDCS 500 ITM3 VoIP trunk gateway controller is a Motorola MC68EN360 processor. 3 Megabytes
of FLASH store the program and 16 Megabyte of DRAM is used for the ITM3 operational database.
VoIP is integrated into the system via HDLC (High-level Data Link Control) protocol which is an
industry standard of data link communications.

The ITM3 card is encased in a static dissipative ABS plastic shell for added protection during handling.

The iDCS 500 ITM3 has eight LED’s on the front of the card to show the operational status of the ITM3.
The ITM3 LED’s are arranged on the face of the ITM3 card to provide a visual indication of the
operational status of the ITM3 card. The LED layout is as follows:

ITM Card Labeling

PWR LED1 LED2 IP
SW 1 LED3 LED4 SW 2
SW 3 LED5 LED6 SW 4
RX LED7 LED8 SW 6

LED 1 When is ON when power is applied to the ITM3 card

LED 2 Indicates VoIP traffic.
LED 3 Is ON when booting and will flicker at a very high rate when the ITM3 card is running.
LED 4 Indicates the initialization of the ITM3 DSP’s and is ON after initialization is complete
LED 5
LED 6 Is ON when the ITM3 is booting. After booting this LED will turn OFF. When ITM3
initialization is complete this LED will turn ON again.
LED 7 Is labeled RX and indicates an Ethernet connection.
LED 8 Will flicker at a high rate after complete initialization indicating the ITM3 card is running

The RJ 45 10/100BaseT RJ 45 female data jack on the front of the ITM3 card connects to the LAN. A RJ
45 UTP data cable “straight” data cable is used to connect to a LAN.

The ITM3 card has a recessed RESET button that will initialize the ITM3 card manually if required. To
load the flash memory of the ITM to the DRAM after power up or after resetting the system takes
approximately 3 minutes.

The RS232 DB 9 connector on the face of the ITM3 card allows trace monitoring of the ITM3 functions.
This is used for engineering purposes only.
 2-29

ITM3 Card Installation

The ITM3 card can mount in any iDCS 500 universal card slot. The ITM3 is supported with iDCS 500
M or L version software. There is a processor on the ITM3 card and it is not recommended to insert
this card with system power on. Insert up to two ITM3 cards per cabinet. Push firmly in the middle of
both card ejectors on each card to ensure that it is fully inserted into the backplane connector.

ITM3 VoIP 8 Channel Expansion Daughterboard

The ITM3 basic 8 channel VoIP Trunk Gateway can be expanded to a total of 16 VoIP channel by
adding an 8-channel daughterboard. To install the daughterboard the card ejectors must be removed
and the card cage screws removed. A protective anti-static ground strap should always be used when
handling electronic printed circuit boards. Remove the ABS plastic cover. With the component side
facing up the keyed daughterboard can then be inserted onto the daughterboard connectors.
2-30 Chapter 2
Special Applications

Site Applications
The ITM3 card connects directly to an IP network via the RJ45 UDP jack located on the front of the
card. This network can be a local area network (LAN) or a wide area network (WAN). ITM3
applications would more aptly use the WAN application to assist in toll bypass and main office to
branch office connectivity. Data traffic on LAN and WAN environments is more predictable as
compared to Internet traffic. WAN applications have a gateway that allows computer users to leave
the local area network (LAN) to reach another network. The gateway acts as a “bridge” to other
networks. Example 3 shows the typical connection of the ITM3 to a WAN with gateway routers.

The cable needed to connect the ITM3 to a LAN is a standard “straight” 8 conductor data cable. This
cable is sometime referred to as a LAN UTP category 5 ,4 pair RJ45 male to male data patch cable.
Connection to the LAN can be via a patch panel or hub device. The data patch cable is not provided
with the ITM3 card and must be purchased separately though a data equipment supplier. Example 3
shows ITM3 connection to a LAN with hub devices.

The ITM3 VoIP programming has several layers that allow greater flexibility to perform tandem VoIP
iDCS 500 station to station calls or VoIP iDCS 500 station to trunk calls. Example 4 shows the call
paths for these types of calls.

Station call in system B to the PSTN in system A

Station call in system A via ITM to ITM to a station in system B

 2-31

ITM3 to LAN HUB

Example 3
2-32 Chapter 2
Special Applications

iDCS 500 ITM3 VoiP Call

to Public Telephone Network

iDCS 500 to iDCS 500 Station Call

Example 4
 2-33

iDCS 500 ITM3 Programming Overview

ITM3 Operational Concept
The iDCS 500 ITM3 functions as a VoIP trunking gateway. The iDCS 500 software considers the ITM3
ports as trunk ports. The iDCS 500 ITM3 card programming is similar to installing or adding other
cards in the iDCS 500 system. Each ITM3 card has ports assigned that are comparable to the system
trunk ports. In a default system the iDCS 500 will automatically identify that an ITM3 card is present
and assign trunk numbers to the available ports. The trunk numbers will be in the 7XX range. If an
ITM3 card is to be added to an existing system it is recommended to power off the cabinet that the
card is going to be installed in.

Programming ITM3 trunks are similar to programming traditional trunks. The ITM3 VoIP trunks can
be in trunk groups (MMC 603 Assign Trunk Groups) or ITM3 VoIP trunks can be individually assign
as Direct Trunk Keys (MMC 722, MMC 723 Key Assignments). ITM3 VoIP trunks can also be included
in LCR programming to provide alternative routing of outgoing calls. Station calls between iDCS 500
systems via VoIP can also be accomplished via ITM3 trunks. An ITM3 or other compatible VoIP
gateway must be present on the LAN or WAN to place VoIP calls to and from the ITM3 card.

VoIP Call Routing Concept

VoIP calls via the ITM3 use routing tables to determine where to route the call based on digits dialed.
Digits can be added or removed as part of the call and be transparent to the calling station. The digits
dialed then reference a table that has the destination IP address then repeats the digits needed at the
far end.

Programming of the ITM3 follows an LCR type of programming where the tables are used to
reference the dialed number and send the call to the right IP destination. It is not necessary to have
LCR programmed to use the ITM3 VoIP facilities. Incoming calls on the ITM3 perform similarly to
DID service where incoming digits are translated to determine the destination in MMC 714, DID Digit
Translations or to the operator group.

A basic example of the direct station to station dialing string in an iDCS 500 directing a call over an
ITM3 card to another iDCS 500 ITM3 card is as follows:

80 0 201

y 80 is the trunk group access code to the ITM3 trunks.

y 0 is the access code that references an IP address table.
y 201 is a station in the distant 500 system.

In the above example the station caller will hear a second dial tone when 80 is dialed. After dialing 0
and station number 201 the ITM3 program looks up the corresponding IP address with the access code
0. IP communications are established and the access code 0 is deleted then the digits 201 are sent in an
IP packet and repeated by the far end ITM3. The caller will hear station ringback tone and is able to
converse when the called party answers. The access code can also be imbedded in the sent digit string
information allowing more transparent dialing.

Another scenario is where the ITM3 can be optioned via programming to support inband or out of
band DTMF transmission. An example is if the far end station is answered by a voice mail system and
the calling party wishes to navigate a voice mail system the digits sent can be sent “out of band”.
These digits are sent as data messages as opposed to transporting via the “voice” connection. The far
end receives the DTMF digit data and repeats the received data as analog DTMF. This reduces
bandwidth use and possible DTMF digit distortion during transport.
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Special Applications

IP(Internet Protocol) Addressing

To program the ITM3 VoIP it must be known where to route IP based calls. A basic knowledge of
Internet Protocol (IP) networking should be understood to program IP addresses and IP gateway
addressing. The iDCS 500 must have an IP address associated with each ITM3 card installed. This can
be programmed only after the ITM3 card(s) are installed in the system. The IP address can match the
existing LAN addressing scheme or it can be a totally different IP address level. It is suggested to
match the existing LAN IP address plan to permit ease of administration. Also required will be an IP
subnet mask and a gateway address.

Subnet addresses allow connectivity in the same network and determines if the data needs be
forwarded to a router.

Gateway is a term used as a junctor or the meeting point of two networks. This meeting point can be a
router or an ITM3 card. When a request is made by a PC or other IP device (ITM3) and the address is
not in the local network the gateway IP address is where the next search is performed. The gateway
then looks outside the local network for a response to the request. This all happens within
milliseconds. Once a response is obtained the LAN gateway router acts as the bridge between the two
networks. The information can be strictly data or it can be voice data. In the iDCS 500 ITM3
programming the gateway is equivalent to the router address to leave the local LAN and access
another network.

ITM3 Programming Responses

The ITM3 will not update while programming. The update of ITM3 data changes take effect after
programming has been exited and closed. This can be observed by the IPC message activity on the
PMCP card.

If the IP address of the ITM3 card is changed the ITM3 must be restarted to update the new IP address
information. The update takes about 3 minutes to write to and then retrieve from flash memory. Also
during this updating process, if an SCP or LCP is mounted the corresponding LED will flicker as off-
line until the card is on-line.
 2-35

ITM3 Programming MMC’s

There are six MMC’s directly related to the operation of the ITM3 card.

MMC 831 VoIP Parameters

Assigns IP addresses, Facsimile channels, CLIP tables and VoIP mode.

MMC 832 VoIP Code Programming

Assigns VoIP access codes, access code length, the number of digits to delete or insert, remote end
trunk access code and IP selection tables

MMC 833 VoIP Address Table

Allows assignment of IP addresses in specific tables to route calls to remote destinations

MMC 834 VoIP Options

This MMC programs the VoIP companding, call set up and signaling types and other parameters
associated with VoIP signaling

MMC 835 VoIP DSP Options

Assigns the individual parameters associated with the VoIP DSP operation. Codec type, filtering,
input gain, voice volume and RTP (real time transport protocol) parameters.

MMC 836 VoIP Gatekeeper Options

This MMC allow the setup parameter to allow the ITM3 to operate with a network supported by VoIP
Gatekeeper(s).
2-36 Chapter 2
Special Applications

ITM3 Application Programming

When applying VoIP to an IP network there are several areas that must be taken into consideration.
The installation must be looked at fully to first understand the topology and routing of VoIP calls. In
this programming example the concept used will be in an Intranet environment for simplicity. This
will also allow a better understanding of the ITM3’s call capabilities within a corporate environment.

The areas to consider when programming the ITM3 are:

y ITM3 programming. (trunk groups, LCR overflow, etc.)

y ITM3 incoming use. (routing to station or groups)
y ITM3 routing of outgoing calls.
y IP network addresses.
y LAN or WAN utilization before voice is added

In our programming example there will be 3 iDCS 500 systems connected to the network. All sites
have distinctive 3 digit numbering plans for easy identification and are on the same WAN network
separated by routers. There is a common connection to the Internet via a Firewall which is not shown
here. The programming examples shown are DPAP program displays for ease of understanding but
the programming can also be accomplished via KMMC. This example is showing the use of individual
access codes for each location. Programming can allow transparent station dialing between locations
by deleting and inserting digits.

System B:
System A: 3XX station numbers
2XX station numbers ITM3 IP address: 105.52.9.203
ITM3 IP address: 105.52.10.202 Subnet IP: 255.255.255.0
Subnet IP: 255.255.255.0 Router gateway IP: 105.52.9.1
Router gateway IP: 105.52.10.1 1 ITM3 cards
2 ITM3 cards

System C:
3XX station numbers
ITM3 IP address: 105.52.9.203
Subnet IP: 255.255.255.0
Router gateway IP: 105.52.8.1
1 ITM3 card
 2-37

MMC 831: VoIP Parameters, provides a means to apply the Internet Protocol (IP) addresses to the
ITM3 card. This MMC also assigns the number of channels that can be used for IP facsimile
capabilities. The CLIP tables allow the calling station number to be received at the far end ITM3
location.

y IP ADDRESS: Specifies the IP address for the ITM3 card. When changing the address via KMMC
three digits must be input for each field. Example (Default: 168.219.76.101).

If the ITM3 IP address is changed the ITM3 card must be restarted.

y SUBNET MASK: Specifies the IP subnet mask. When changing the address via KMMC three digits
must be input for each field. (Default: 255.255.255.0)

y GATEWAY: Specifies the LAN gateway address when leaving the local network. When changing
the address via KMMC three digits must be input for each field. (Default: 168.219.76.1)

y STS Period: Status Send Period designates the timed message cycle to check the remote IP status
(Range: 0~60 sec.) STS is related to the RTP overcount limits to determine if a network error exists.
STS also determines when the second choice IP routing when first choice network has an error
condition.

y MAX FAC CH: Maximum facsimile channels. Specifies the maximum number of ITM3 channels
that will accept IP T.38 protocol IP facsimiles (Default: 0). Only the first 8 channels on the ITM3 can
be selected for fax use.

y CLIP: Calling Line Identification Presentation. This provides the calling station number when
calling from one ITM3 location to another ITM3 location. Three options are available: NONE, Table
1 or Table 2. MMC 321 Send CLI Number, determines what number identification will be sent.

y VoIP MODE: The three options available are Follow Incoming Digits, Follow Trunk Ring or
Follow DID Translation Tables. Follow Trunk Ring provides service for VoIP calls that do not have
an incoming number associated with the call so the call is sent to the default location.
2-38 Chapter 2
Special Applications

MMC 831 VoIP PARAMETERS Programming

System A

Maximum Determines
number of FAX the type of
These are the required Status Send period channels allowed service on a
IP addresses for each (0~60 sec) If an particular
ITM3 card OEM gateway is ITM card
Assigns which
used this should
system CLIP
be set to 0
table to use on
an outgoing ITM
call for calling
System B station ID

System C
 2-39

MMC 832: VoIP Code, provides an access code that corresponds to an IP address when the access
code is dialed. The access code points toward an IP reference table that has the far ends corresponding
IP address. The digits can be modified by deleting or inserting digits to manage the digits sent and
received at the far end.

If access codes are not removed they will be sent with the dialed digits. This allows the possibility of
transparent dialing to the station user which is used in our example.

y ACCESS CODE: This is the access code once the ITM3 is accessed directs a call based on the
routing tables. An access code table is references an access code. A maximum of 8 digits are
available with 63 access code entries (00~62).

y CODE LENGTH: This field requests the number of digits that are expected to be received to make
up the access code.

y DEL LENGTH: This is the number of digits to delete after receiving the access code. If no digits are
deleted the access code will be sent as part of the call to the destination to continue routing at the
far end destination.

y INSERT CODE: This is the code to insert for routing at the destination. This can be used when
different numbering plans exist or if a dial 9 access is needed to be inserted in the dialed digits.

y IP TABLE 1: This is the first table referenced for routing the access code to an IP address The 500si
has 31 IP tables (00~30) with 32 entries (00~31) in each table.

y IP TABLE 2: This is the second table referenced as a look up for an IP address to route the call
based on the access code.

y IP START: This entry indicates where in a table to start looking for an IP code to associated with
the access code. This can be used to manage where to start looking for an IP address in high traffic
ITM3 applications. Example: If IP address routing to the desired destination is known to be in the
last 7 entries of a table the IP START location would be 25. IP address searching would start
looking at table entry 25.
2-40 Chapter 2
Special Applications

The following is an example of MMC 832 VoIP Code programming:

The access codes How many

here are default and digits to delete If required,
can be changed as from access this inserts
needed code to not to digits to
This denotes the sent to remote replace This references which IP
number of digits in site deleted table used in MMC 833. For
the access code digits simplicity, it is suggested to
use a different IP index for
each access code

The Table
column is
actually an
entry number

This is the second choice IP table look up. If This table designates where to start looking in
the entries are unavailable in IP Table 1 the the IP Table entries in MMC 833. If all entries
system refers IP Table 2. This is normally are set to start at entry 00 and the network is
not used unless there is a very large VoIP erred based on the STS conditions the
network requiring traffic management. system will look at the next available entry in
that table. For simplicity, it is suggested that
each IP Index has it’s own access code and
then a Start entry of 0 is all that is required.
 2-41

MMC 832 VoIP Code Programming

System A

Access code for same or “self” Note that there are no delete entries. This
system included for testing allows the access code to be included and
purposes. Suggested to always sent with the dialed digits. Calling party only
include for self testing dials trunk group access code and three digits
to reach far end destination.

System B

System C

MMC 833: VoIP IP Table, provides the IP address destinations in tables that the access code is
directed to in MMC 832. There are 31 tables with up to 32 entries each. The destination IP address is
required to route dialed digits based on the access code and digits dialed. The IP entry field in the
KMMC mode is divided into 4 sections allowing modification of separate IP address fields.

In the examples there are 3 access codes corresponding to 3 Tables (0,1 and 2).
2-42 Chapter 2
Special Applications

System A

Table number
referenced in MMC 832
to correspond with an
access code

The Entry Number corresponds with the IP IP address destination system B

Start in MMC 832

IP address destination system C IP address to system A for self test

System B

Destination system A

Destination system C Destination system B for self test

 2-43

System C

Destination system A

Destination system B Destination system C for self test

MMC 834: VoIP Options, provides various VoIP support options. The options set in this MMC are
system wide to all ITM3 cards.

y PCM COMPANDING: Select U-law or A-law PCM. Default U-law for the USA. ITM3 cards must
have matching companding to the system they are mounted in.

y H.323 FAST START SETUP: Enables or disables the H.323 Fast Start call method.

y GATEWAY CALL ID: This a numeric entry that identifies the iDCS 500si system via an ITM3
connection. The maximum entry is 4 digits.

y CALLER ID TYPE: This option controls the calling party identification type. There are 3 possible
selections. ANI which shows the calling station number when the call is an ITM3 to ITM3. IP which
shows the calling ITM3 IP address. Gateway ID which is a 4 digit preprogrammed ID.

y INCOMING CHANNEL SELECTION: This option selects whether the incoming channel is
Sequential or Distributed.

y DTMF GENERATION: This option allows 4 different transport types of DTMF. Inband, Q931,
H.245 Signal, H.245 Numeric are the available selections.

y FAX SIGNAL TYPE: This option selects the facsimile standard to use when transporting facsimiles
via the ITM3. Selections are T.38 or the proprietary Samsung formats. Default is the T.38 facsimile
standard.

y SWITCH TO H.245: This option enables switching to the H.245 protocol at the time of Fast Start

y DEFAULT DIL: This allows programming of the default DIL number when a digits are not
included on an incoming call.

y SNMP SERVER ID: This allows entry of the SNMP server IP address when connected to network
management equipment.
2-44 Chapter 2
Special Applications

y SIGNALLING PORT: Indicate the port number for H.323 signaling and sets a range of numbers
allowed by firewall equipment. The IP path or port used is 10000

y STATUS PORT: Port number for the exchange of status information between ITM3 cards. The IP
path or port used is 20000

y WCS PORT: Proprietary Samsung Web Call Service. The IP path or port used is 20010

y SIGK ACCESS PORT: Samsung Internet Gatekeeper. The IP path or port used is 20020.

y MAKE DEFAULT DB: Defaults the ITM3 card(s).

 2-45

MMC 834 VoIP Options

PCM CODING must match coding type of the system the
ITM3 card is in. Example: In the USA Mu-law is used in the
iDCS 500 and in the UK A-law is used. Subsequently, in the
USA the ITM3 should be set for Mu-law

Fast Setup = Q.931Æ Connection to media

ID of ITM3 card must be numeric

Billing type Samsung is a proprietary method and

should be changed to NORMAL for use in the USA

MMC 503 controls DTMF

duration when INBAND is used

H.245 Enable is used when Fast Start is

enabled and DTMF generation is set to H.245
DIL number when only an IP address is received
Used when connected to a network with
management equipment using SNMP

Port number for H.323 when using firewall equipment

MMC 835: VoIP DSP Options, provides the accessibility to set various ITM options. These setting are
system wide and apply to all ITM3 cards in the system. MMC 835 provides the following:

y AUDIO CODEC: Selects which audio codec compression to use. Selections are 1. G.711 (64K), 2.
G.723.1 (5.3K~6.4K), 3. G.729A (8K). Audio codec settings should match far end ITM3 codec
settings.

y ECHO CANCELLATION: Enables or disables echo cancellation (0: disable, 1: enable). This
function removes echo that is generated by voice reflection and packet delay.

y SILENCE SUPRESSION: This parameter determines whether silence suppression is used (0:
disable, 1: enable). This prevents transmission during the silence period of a call.

y INPUT FILTER: This option select input filtering of the DSP (0: disable, 1: enable). This should be
set as ON.

y OUTPUT FILTER: This option select output filtering of the DSP (0: disable, 1: enable). This should
be set as ON.

y INPUT GAIN: PCM input gain value of DSP. The range is –31dB~31dB (0~63). This set the quality
of PCM voice from the systems PCM to the VoIP DSP on the ITM3. This is set to the sites
environment.

y VOICE VOLUME: This selects the voice volume from the ITM3 DSP to the system. This is set to
the sites environment. The range is –31dB~31dB (0~63).
2-46 Chapter 2
Special Applications

y MULTI FRAME COUNTER: This option selects the number of frames the ITM3 will consolidate
the packet header message. The voice packets are buffered to the set number and sent as a single
packet. The range is 1~12.

y JITTER OPTION: This selects the dynamic jitter specific value. Value determines whether the
focus is on packet loss or packet delay. The range is 00~12.

y VOICE PROMPT SWAP: Decides the adjustment of the byte order of the voice announce data.
(0:disable ,1:enable)

y RTP DELAY LIMIT: This is the value of the delay limit. The status will change when this limit is
exceeded. The value is measured in milliseconds (ms). This is used to determine network error
with other ITM cards.

y RTP LOSS LIMIT: This is the value of the loss limit value. The status will change when this limit is
exceeded. The value is measured in percentages (%). The range is 00~25%. This is used to
determine network errors with other ITM cards.

y RTP CHECK PERIOD: This is the packet loss estimated base period measured in seconds. The
range is 00~25 seconds. This is used to determine network errors with other ITM cards.

y RTP OVERCOUNT LIMIT This limit /loss limit excess count. The range is 0~3. This is used to
determine network errors with other ITM cards.

y DTMF ON: The DTMF ON time in milliseconds (ms) when received via H.245.

y DTMF OFF: The DTMF OFF time in milliseconds (ms) when received via H.245.

DTMF ON/OFF duration’s affect incoming DTMF when sent via H.245. Changes to
these parameters require the ITM3 to be reset to take effect.
 2-47

MMC 835 VoIP DSP Options default data.

Input Gain is the adjustment of gain or loss from the

system to the VoIP DSP on the ITM3 and may have to be
adjusted depending on the network environment

Voice Volume is the gain or loss as the voice is processed

from the VoIP DSP to the system and may have to be
adjusted depending on the network environment

RTP options work in conjunction with the STS

period and are only used between ITM3 cards

The DTMF duration timers here relate to converting the

received IP DTMF messages to audible DTMF to the
system when using H.245 DTMF transport

MMC 836: VoIP Gatekeeper Options allows programming of the ITM3 for identification to a network
gatekeeper. The settings are selectable for each ITM card installed.

y GK CONNECT This determine if the ITM3 is to connect to a gatekeeper. The option are disable or
enable.

y GK TYPE This determines if connected to a Samsung SIGK or Other type of gatekeeper.

y GK IP This is gatekeepers IP address.

y GK NAME This is the name identifier of the gatekeeper. The name can be alphanumeric. An entry
of 9 alphanumeric character with a space followed by an additional 6 alphanumeric characters can
be input.

y GW H.323 ID This is the H.323 identifier of the ITM3 that is registered with the gatekeeper. This
can be up to 16 characters.

y GW E.164 NUMBER This is the E.164 identifier of the ITM3 that is registered with the gatekeeper
and can be up to 16 digits in length.

y KEEP ALIVE This is the timer that the ITM3 uses to acknowledge the presence of the gatekeeper.
The range is 000~999 seconds.
2-48 Chapter 2
Special Applications

MMC 836 VoIP GK Functions:

 3-1

Chapter 3 MMCs (In Numeric Order)

MMC:100 STATION LOCK
DESCRIPTION:
Allows the system administrator or technician to lock or unlock an individual station or all stations
simultaneously. The three options are as follows:

0 UNLOCKED Unlocks a locked station.

1 LOCKED OUT The keyset cannot make calls outside the system. It can however make
and receive intercom calls and receive incoming C.O. calls. When in
this mode the HOLD key of the keyset will flash slow RED.
2 LOCKED ALL The keyset cannot make or receive any calls. When in this mode the
HOLD key of the keyset will light steady RED.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY

1. Press TRSF 100 [201] STN LOCK

Display shows UNLOCKED

2. Dial station number (e.g., 205) [205] STN LOCK

OR UNLOCKED
Press UP or DOWN to select station and use RIGHT soft key to
move cursor

OR [ALL] STN LOCK

Press ANS/RLS to select all stations ?

3. Enter 0 to unlock or 1 to lock (e.g. 1) [205] STN LOCK

OR LOCKED OUT
Press UP or DOWN key to make selection and press RIGHT soft
key to return to step 2

4. Press TRSF to save and exit

OR
Press SPK to save and advance to next MMC

DEFAULT DATA: ALL STATIONS UNLOCKED

RELATED ITEMS: STATION USER PROGRAMMING

3-2 Chapter 3
MMCs (In Numeric Order)

MMC:101 CHANGE USER PASSCODE

DESCRIPTION:
Allows the system administrator or technician to reset any keyset's passcode to its default value of
"1234." This MMC cannot display station passcodes; it can only reset them to default.

Keyset users can set or change their individual passcodes. The passcode is used to lock or unlock the
keyset for toll restriction (call barring) override and to access the DISA feature.

Default passcodes cannot be used for toll restriction override or for DISA access.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY

1. Press TRSF 101 [201] PASSCODE

Display shows PASSCODE:QQQQ

2. Dial keyset number (e.g., 205) [205] PASSCODE

OR PASSCODE:QQQQ
Use UP or DOWN to scroll through keyset numbers and press
RIGHT soft key to move the cursor right

3. Press HOLD to reset passcode [205] PASSCODE

PASSCODE:1234

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA:ALL STATION PASSCODES = 1234

RELATED ITEMS:MMC 100 STATION LOCK

 3-3

MMC:102 CALL FORWARD

DESCRIPTION
Allows the system administrator to program the call forward destinations for other station users. This
MMC also allows call forward to be set after the destination has been entered.

iDCS 500 allows six types of call forwarding: FORWARD ALL, FORWARD NO ANSWER,
FORWARD BUSY and FORWARD EXTERNAL. There is an additional option, FORWARD BUSY/NO
ANSWER, that allows both of these options to be activated at the same time, provided that
destinations have been entered for both.

0 = FORWARD CANCEL 4 = BUSY/NO ANSWER

1 = ALL CALL 5 = Not Available
2 = BUSY 6 = EXTERNAL FORWARD
3 = NO ANSWER 7 = FORWARD DND

Forwarding options 8, 9 and * are only available on a iDCS 500 system with networking enabled.

8 = CALL FORWARD UNCONDITIONAL (Across Network)

9 = CALL FORWARD BUSY (Across Network)
* = CALL FORWARD NO ANSWER (Across Network)

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY

1. Press TRSF 102 [201] FORWARD

Display shows 0:FORWARD CANCEL

2. Dial station number (e.g., 205) [205] FORWARD

OR 0:FORWARD CANCEL
Press UP or DOWN to select station and press RIGHT soft key to
move cursor

3. Dial 0 - * to select forward type [205] FORWARD

OR 1:ALL CALL:NONE
Press UP or DOWN to select forward type and press RIGHT soft
key to move cursor

4. Dial destination number (e.g., 201) [205] FORWARD

OR 1:ALL CALL:201
Press UP or DOWN to select destination and press RIGHT soft key
to move cursor
3-4 Chapter 3
MMCs (In Numeric Order)

5. Dial 1 for YES, 0 for NO [205] FORWARD

OR CURENTLY SET :YES
Press UP or DOWN to select YES or NO and press RIGHT soft key
to return to step 2

6. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 301 ASSIGN STATION COS

MMC 501 SYSTEM TIMERS
MMC 502 STATION TIMERS
MMC 701 ASSIGN COS CONTENTS
MMC 722 STATION KEY PROGRAMMING
MMC 723 SYSTEM KEY PROGRAMMING
 3-5

MMC:103 SET ANSWER MODE

DESCRIPTION
Allows the system administrator to change the answer mode of any keyset. Each keyset can have its
answer mode set to one of the following options:

0. RING: The keyset will ring in one of eight custom ring patterns. Calls are answered by
pressing the ANS/RLS key or by lifting the handset.

1. AUTO: After giving a short attention tone, the keyset will automatically answer calls on the
speakerphone. When a C.O. line is transferred to a keyset in Auto Answer, the screened
portion of the call will be Auto Answer, but the keyset will ring when the transfer is
complete if the user has not pressed the ANS/RLS key or lifted the handset.

2. VOICE: The keyset will not ring. After a short attention tone, callers can make an
announcement but the ANS/RLS key or handset must be used to answer calls.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY

1. Press TRSF 103 [201] ANS MODE

Display shows RING MODE

2. Dial keyset number (e.g., 205) [205] ANS MODE

OR RING MODE
Press UP or DOWN to select keyset
and press RIGHT soft key to move cursor
OR
Press ANS/RLS to select All [ALL] ANS MODE
?

3. Dial 0, 1 or 2 to change ring mode [205] ANS MODE

OR VOICE ANNOUNCE
Press UP or DOWN to select ring mode and
Press RIGHT soft key to return to step 2 above

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: ALL KEYSETS RING

RELATED ITEMS: MMC 111 KEYSET RING TONE

3-6 Chapter 3
MMCs (In Numeric Order)

MMC:104 STATION NAME

DESCRIPTION
Allows the system administrator or technician to enter an 11-character name to identify an individual
station.

Names are written using the keypad. Each key press selects a character. Pressing the dial pad key
moves the cursor to the next position. For example, if the directory name is "SAM SMITH," press the
number "7" four times to get the letter "S." Now press the number "2" once to get the letter "A."
Continue selecting characters from the table below to complete your message. Pressing the bottom left
programmable key will change the letter from upper case to lower case.

When the character you want appears on the same dial pad key as the previous character,
press the UP key to move the cursor to the right.

COUNT 1 2 3 4 5

DIAL 0 < > . ) 0

DIAL 1 Space ? , ! 1

DIAL 2 A B C @ 2

DIAL 3 D E F # 3

DIAL 4 G H I $ 4

DIAL 5 J K L % 5

DIAL 6 M N O ^ 6

DIAL 7 P Q R S 7

DIAL 8 T U V * 8

DIAL 9 W X Y Z 9

DIAL * : = [ ] *

The # key can be used for the following special characters: #, space, &, !, :, ?, ., ,, %, $, -,
<, >, /, =, [, ], @, ^, (, ), _, +, {, }, |, ;,", →,` , and \.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
A Key 19 on DCS keyset and Key 21 on iDCS keyset, acts as toggle between upper
case and lower case
 3-7

ACTION DISPLAY

1. Press TRSF 104 [201] STN NAME

Display shows

2. Dial station number (e.g., 205) [205] STN NAME

OR _
Press UP or DOWN to select station and press RIGHT soft key to
move cursor

3. Enter the station name using the procedure described above and [205] STN NAME
press RIGHT soft key to return to step 2 SAM SMITH

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: "A" BUTTON IS BUTTON #19 ON DCS KEYSET AND #21 ON
iDCS KEYSET
3-8 Chapter 3
MMCs (In Numeric Order)

MMC:105 STATION SPEED DIAL

DESCRIPTION
Allows the system administrator or technician to program the personal speed dial locations assigned
to a station. This must be done for single line telephones because these stations cannot access
programming. Each station may have up to 50 locations or bins assigned to it in MMC 606 Assign
Speed Block. The speed dial bins are numbered 00 ~49. Each speed dial number consists of a trunk or
trunk group access code followed by a separator and up to 24 digits to be dialed. These dialed digits
may consist of 0 ~9, * and #. If the system recognizes a valid trunk or trunk group access number, it
will automatically insert the separator.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
B Used to insert a flash code "F"
C Used to insert a pause code "P"
D Used to insert a pulse/tone conversion code "C"
E Used to mask/unmask following digits (shows as "[" or "]")
F Used to enter name for speed dial bin (see MMC 106)

ACTION DISPLAY

1. Press TRSF 105 [201] SPEED DIAL

Display shows 00 :

2. Dial station number (e.g. 205) [205] SPEED DIAL

OR 00 :
Press UP or DOWN to select station and press RIGHT soft key to
move cursor
If selected station has no speed dial bins, the display will be as
[205] SPEED DIAL
shown and a new
SPDBLK NOT EXIST
station may be selected.

3. Dial location number (e.g., 05) [205] SPEED DIAL

OR 05: _
Press UP or DOWN to select location and press RIGHT soft key to
move cursor

4. Enter trunk access code (e.g., 9) followed by the number to be [205] SPEED DIAL
dialed (e.g., 4264100) 05 : 9-4264100_
OR
Press the RIGHT soft key to return to step 2
OR
Press the LEFT soft key to return to step 3
Press HOLD button to clear an entry
If an error is made, use DOWN arrow to step back
 3-9

5. Press "F" button to access MMC 106 Station Speed Dial Name
OR
Press TRSF to save and exit
OR
Press SPK to save and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 106 STATION SPEED DIAL NAME

MMC 606 ASSIGN SPEED BLOCK
3-10 Chapter 3
MMCs (In Numeric Order)

MMC:106 STATION SPEED DIAL NAME

DESCRIPTION
Allows an 11-character name to be entered for each personal speed dial location. This name enables
the speed dial number to be located when the directory dial feature is used. The directory dial feature
allows the display keyset user to select a speed dial location by viewing its name.

Names are written using the keypad. Each key press selects a character. Pressing the dial pad key
moves the cursor to the next position. For example, if the directory name is "SAM SMITH," press the
number "7" four times to get the letter "S." Now press the number "2" once to get the letter "A."
Continue selecting characters from the table below to complete your message. Pressing the bottom left
programmable key will change the letter from upper case to lower case.

When the character you want appears on the same dial pad key as the previous character,
press the UP key to move the cursor to the right.

COUNT 1 2 3 4 5

DIAL 0 < > . ) 0

DIAL 1 Space ? , ! 1

DIAL 2 A B C @ 2

DIAL 3 D E F # 3

DIAL 4 G H I $ 4

DIAL 5 J K L % 5

DIAL 6 M N O ^ 6

DIAL 7 P Q R S 7

DIAL 8 T U V * 8

DIAL 9 W X Y Z 9

DIAL * : = [ ] *

The # key can be used for the following special characters: #, space, &, !, :, ?, ., ,, %, $, -,
<, >, /, =, [, ], @, ^, (, ), _, +, {, }, |, ;,", →,` , and \.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
A Key 19 on DCS keyset and Key 21 on iDCS keyset, acts as toggle between upper
case and lower case
 3-11

ACTION DISPLAY

1. Press TRSF 106 [201] SPEED NAME

Display shows 00:

2. Dial station number (e.g., 205) [205] SPEED NAME

OR 00:
Press UP or DOWN to select station and press RIGHT soft key to
move cursor
If selected station has no speed dial bins, the display will be as [305] SPEED NAME
shown and a new station may be selected SPDBLK NOT EXIST

3. Dial speed dial location (e.g., 01) [205] SPEED NAME

OR 01:_
Press UP or DOWN to scroll through location numbers and press
RIGHT soft key to move cursor

4. Enter the location name using the procedure described above and [205] SPEED NAME
press RIGHT soft key to return to step 2 01:SAM SMITH

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 105 STATION SPEED DIAL

MMC 606 ASSIGN SPEED BLOCK
3-12 Chapter 3
MMCs (In Numeric Order)

MMC:107 KEY EXTENDER

DESCRIPTION
Use this program to view the programmable keys assigned to keyset station. In addition, it allows the
system administrator to assign key extenders to some keys that will make a general access feature key
more specific. The feature keys that can have extenders are listed below.

FEATURE EXTENDER
AB Absence (extension number)
ACC Account code bin (000–999) – Available in iDCS 500-L only
BOSS Boss and Secretary (1–4)
CR VM Call Record
CS UCD Call Status (UCD group number)
DIR Directory dial by name type (1–3)
DP Direct Pickup (extension or station group number)
DS Direct Station Select (station number)
FWRD Call Forward (0–7)
GPIK Group Pickup (01–20:M version, 01-99:L version)
IG IN/Out of Group (station group number)
MMPG Meet Me Page (0–9, * )
MW Message Waiting (station group number) – Available in iDCS 500-L only
PAGE Page (0–9, * )
PARK Park Orbits (0–9)
RP Ring Plan (1–6)
RSV Room Status View (1–5) – Available in Hotel/Motel enabled only
SG Station Group (500–549)
SP UCD Supervisor (UCD group number)
SPD Speed Dial (00–49, 500–999)
VM VM Memo (extension or station group number)
VG SVM-800 Group Message (station group number)
VT Voice Transfer (VM Station Group Number)
PMSG Programmed Station Text Messaging (01–20)

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
 3-13

ACTION DISPLAY

1. Press TRSF 107 [201] EXT (MAST)

Display shows first station 01:CALL1

2. Dial station number (e.g., 205) [205] EXT (MAST)

OR 01:CALL1
Use UP or DOWN to scroll through station numbers and press
RIGHT soft key to move the cursor

3. Press the RIGHT soft key to program the keyset [201] EXT (MAST)
OR 01:CALL1

Use UP and DOWN to scroll through the keyset and AOM's and [201] EXT (AOM1)
use the right soft key to move the cursor 01:DS

4. Enter key number (e.g., 18) [205] EXT (MAST)

OR 18:DS
Use UP and DOWN to scroll through keys and use RIGHT soft key
to move the cursor
OR
Press the key to be programmed [205] EXT (MAST)
Dial extender according to above table. 18:DS 207
System will return to this step. If no more entries, press LEFT soft
key to return to step 2

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 720 COPY KEY PROGRAMMING

MMC 721 SAVE STATION KEY PROGRAMMING
MMC 722 STATION KEY PROGRAMMING
MMC 723 SYSTEM KEY PROGRAMMING
MMC 724 DIAL NUMBERING PLAN

When the RIGHT soft key will not move the cursor to the right, you are attempting to add an
extender to a key that cannot have one.
3-14 Chapter 3
MMCs (In Numeric Order)

MMC:108 STATION STATUS

DESCRIPTION
Displays the following attributes of a station port. This is a READ-ONLY MMC:

0 PORT # Cabinet (1~3)/Slot (1~9)/Port (1~16)

1 TYPE Keyset Type
2 PICKUP GROUP None, 01~99
3 SGR Station Group Number
4 BOSS-SECR None, 1-4
5 PAGE None, Page Zone (0 ~4, * )
6 COS NO COS (1-30) per Ring Plan (01-06)

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to advance to next MMC

ACTION DISPLAY

1. Press TRSF 108 [201] STN STATUS

Display shows first station PORT#:C1-S03-P01

2. Dial station number (e.g., 205) [205] STN STATUS

OR PORT#:C1-S03-P09
Press UP or DOWN to select station and press RIGHT soft
key to move cursor

3. Dial 0 ~6 to select station status type [205] STN STATUS

OR PICKUP GROUP:01
Press UP or DOWN to select status and press RIGHT soft
key to return to step 2

4. Press TRSF to exit

OR
Press SPK to advance to next MMC
 3-15

DEFAULT DATA: PORT #: FOLLOWS HARDWARE POSITION

TYPE: DEPENDENT ON CONNECTED KEYSET
PICKUP GROUP: NONE
SGR: NONE
BOSS-SECR: NONE
PAGE ZONE: NONE
COS NUMBER: 01 IN ALL RING PLANS

RELATED ITEMS: MMC 301 ASSIGN STATION COS

MMC 302 PICKUP GROUPS
MMC 303 ASSIGN BOSS/SECRETARY
MMC 601 ASSIGN STATION GROUP
MMC 604 ASSIGN STATION TO PAGE ZONE
MMC 803 ASSIGN TENANT GROUP
3-16 Chapter 3
MMCs (In Numeric Order)

MMC:109 DATE/TIME DISPLAY

DESCRIPTION
Allows the system administrator or technician to select the date and time display mode on a per-
station basis or system-wide.

0 COUNTRY Sets overall display format and has two options:

0 = ORIENTALMM/DD DAY HH:MM
1 = WESTERNDAY DD MON HH:MM

1 CLOCK Sets format of clock display and has two options:

0 = 12 HOURDisplays 1 P.M. as 01:00
1 = 24 HOURDisplays 1 P.M. as 13:00

2 DISPLAY Sets format of DAY and MON display and has two options:
0 = UPPER CASEDisplays Friday as FRI and March as MAR
1 = LOWER CASEDisplays Friday as Fri and March as Mar

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY

1. Press TRSF 109 [201] DAY FORMAT

Display shows COUNTRY:WESTERN

2. Dial station number (e.g., 205) [205] DAY FORMAT

OR COUNTRY:WESTERN
Press UP or DOWN to select station and press RIGHT soft key to
move cursor
OR [ALL]DAY FORMAT
Press ANS/RLS for all keysets COUNTRY:?

3. Dial 0 ~ 2 to select mode [205] DAY FORMAT

OR COUNTRY:ORIENTAL
Press UP or DOWN to scroll through modes and press RIGHT soft
key to move cursor

4. Press UP or DOWN to scroll through formats and press RIGHT

soft key to return to step 2

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC
 3-17

DEFAULT DATA: COUNTRY: WESTERN

CLOCK: 12 HOUR
DISPLAY: LOWER CASE

RELATED ITEMS: MMC 505 ASSIGN DATE AND TIME

3-18 Chapter 3
MMCs (In Numeric Order)

MMC:110 STATION ON/OFF

DESCRIPTION
Allows the system administrator to set any of the keyset features listed below.

00 AUTO HOLD Automatically places an existing C.O. call on hold if a CALL button, trunk
key or trunk route key is pressed during that call.
01 AUTO TIMER Automatically starts the stopwatch timer during a C.O. call.
02 HEADSET USE When ON, this feature disables the hookswitch allowing a headset user to
answer all calls by pressing the ANS/RLS button.
03 HOT KEYPAD When ON, this feature allows the user to dial directory numbers without
having to first lift the handset or press the SPK button.
04 KEY TONE Allows the user to hear a slight tone when pressing buttons on keyset.
05 PAGE REJOIN Allows the user to hear the latter part of page announcements if keyset
becomes free during a page.
06 RING PREF. When OFF, requires the user to press the fast flashing button to answer a
ringing call after lifting the handset.
07 CALL COST When ON, the cost of the call in progress will show in the upper right corner
of the keyset display instead of duration of the call.
08 AUTO CAMPON When ON, keyset users can allow intercom calls to camp-on to other keysets
without having to press a CAMP-ON key. - Available in iDCS 500-L only
09 AME BGM This feature selects whether a station using Answer Machine Emulation will
hear their personal greeting or BGM while callers are listening to the personal
greeting. A BGM source must be selected for this to work.
10 AME PASSCODE When ON, station users who have AME set must enter their station password
to listen to messages being left.
11 DISP SPDNAME When ON, the speed dial name associated with a speed dial number is
displayed on a keyset equipped a LCD display when using speed dial. -
Available in iDCS 500-L only.
12 CID REVW ALL When ON, saves information on all calls that ring at an extension, When OFF,
saves information only on calls that were not answered at the extension or by
voice mail. - Available in iDCS 500-L only.
13 SECURE OHVA When ON, OHVA announcements will be heard on the handset. When OFF,
OHVA announcements will be heard over the keyset speaker. - Available in
iDCS 500-L only.
14 NOT CONT.CID When OFF, the Caller ID will be continue display after the keyset user
answered call.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL
 3-19

ACTION DISPLAY

1. Press TRSF 110 [201] STN ON/OFF

Display shows AUTO HOLD :OFF

2. Dial the option number from above list (e.g., 4) [201] STN ON/OFF
OR HOT KEYPAD :OFF
Press UP or DOWN to select the option and
Press the right soft key to move the cursor

3. Press UP or DOWN to select ON or OFF [201] STN ON/OFF

Press the left or right soft key to return to step 2 HOT KEYPAD :ON
OR
Dial 1 for ON or 0 for OFF

4. Press TRSF to store and exit

DEFAULT DATA: AUTO HOLD OFF

AUTO TIMER ON
HEADSET OFF
HOT KEYPAD ON
KEY TONE ON
PAGE REJOIN ON
RING PREF. ON
CALL COST OFF
AUTO CAMPON OFF
AME BGM OFF
DISP SPDNAME OFF
CID REVW ALL ON
SECURE OHVA ON
NOT CONT.CID ON

RELATED ITEMS: MMC 301 ASSIGN STATION COS

MMC 701 ASSIGN COS CONTENTS
3-20 Chapter 3
MMCs (In Numeric Order)

MMC:111 KEYSET RING TONE

DESCRIPTION
Allows the system administrator or technician to select the ring tone heard at each keyset. There are
eight ring tones available at each keyset. A short tone burst of the selection will be heard when the dial
keypad is pressed.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY

1. Press TRSF 111 [201] RING TONE

Display shows SELECTION5

2. Dial keyset number (e.g., 205) [205] RING TONE

OR SELECTION5
Press UP or DOWN to select station and press RIGHT soft key to
move cursor
OR [ALL] RING TONE
Press ANS/RLS to select All SELECTION?

3. Dial 1~8 to select ring tone [205] RING TONE

OR SELECTION5
Press UP or DOWN to select ring tone and press RIGHT soft key to
move cursor

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: FREQUENCY 5

RELATED ITEMS: MMC 114 KEYSET VOLUME

 3-21

MMC:112 ALARM REMINDER

DESCRIPTION
Allows the system administrator or technician to set or change the alarm clock/appointment reminder
feature for any station. This must be done for single line telephones, as they cannot access
programming. Three alarms may be set for each station and each alarm may be defined as a one-time
or TODAY alarm or as a DAILY alarm, as described below. The TODAY alarm is automatically
cancelled after it rings, while the DAILY alarm rings every day at the same time. Alarm numbers are 1,
2 and 3. In the case of Secondary Pair assignments (MMC 220) the alarm only rings the station that is
programmed and does not ring the paired station.

Entry Alarm Type

Dial 0 NOTSET
Dial 1 TODAY
Dial 2 DAILY

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY

1. Press TRSF 112 [201] ALM CLK(1)

Display shows HHMM: eNOTSET

2. Dial station number (e.g., 205) [205] ALM CLK(1)

OR HHMM: eNOTSET
Press UP or DOWN to select station and press RIGHT soft key

3. Dial 1~3 to select alarm (e.g., 1) [205] ALM CLK(1)

OR HHMM: eNOTSET
Press UP or DOWN to select alarm and press RIGHT soft key

4. Enter alarm time in 24-hour clock format [205] ALM CLK(2)

(e.g., 1300 for 1pm) HHMM: 1300eNOTSET

5. Dial entry from above list for alarm type (e.g. 2) [205] ALM CLK(2)
OR HHMM: 1300eDAILY
Press UP or DOWN to select alarm type and press RIGHT soft key
to move cursor and return to step 2

6. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC
3-22 Chapter 3
MMCs (In Numeric Order)

DEFAULT DATA: ALARMS ARE NOTSET

RELATED ITEMS: NONE

 3-23

MMC:113 VIEW MEMO NUMBER

DESCRIPTION
Allows a station user the ability to view a memo left by the user. A memo can be left by entering it via
the dial keypad using the table below. MMC 116(Alarm and Message) can be programmed to remind
the user to read the memo. A memo of up to and including 13 characters can be entered. For example,
using the dial keypad, press "6" once to enter the letter "M", and press "3" twice for an "E". Pressing the
"A" key will change the letters from upper case to lower case.

When the character you want appears on the same dial pad key as the previous character,
press the UP key to move the cursor to the right.

COUNT 1 2 3 4 5

DIAL 0 < > . ) 0

DIAL 1 Space ? , ! 1

DIAL 2 A B C @ 2

DIAL 3 D E F # 3

DIAL 4 G H I $ 4

DIAL 5 J K L % 5

DIAL 6 M N O ^ 6

DIAL 7 P Q R S 7

DIAL 8 T U V * 8

DIAL 9 W X Y Z 9

DIAL * : = [ ] *

The # key can be used for the following special characters: #, space, &, !, :, ?, ., ,, %, $, -,
<, >, /, =, [, ], @, ^, (, ), _, +, {, }, |, ;,", →,` , and \.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
A Key 19 on DCS keyset and Key 21 on iDCS keyset; acts as toggle between upper
case and lower case
3-24 Chapter 3
MMCs (In Numeric Order)

ACTION DISPLAY

1. Press TRSF 113 [201] VIEW MEMO

Display shows 1:

2. Press RIGHT soft key to move cursor and add memo via dial [205] VIEW MEMO
keypad using procedure above 1:NEED BREAD

3. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: "A" BUTTON IS BUTTON #19 ON DCS KEYSET AND #21 ON
iDCS KEYSET
 3-25

MMC:114 KEYSET VOLUME

DESCRIPTION
Allows the station user or system administrator to set the ring volume, off hook ring volume, handset
receive volume, speaker volume, background music volume and page volume for any or all keysets.

0 RING VOLUME This is the volume setting for the keyset ringer. There are eight volume levels:
level 1 is the lowest and level 8 the highest.

1 OFF-RING VOL This is the volume of the alert tone that tells you there is a call camped on to
your keyset. There are eight volume levels: level 1 is the lowest and level 8 the
highest.

2 HANDSET VOL This is the volume setting for conversations on the handset receiver. There are
eight volume levels: level 1 is the lowest and level 8 the highest.

3 SPEAKER VOL This is the receive volume setting for conversations on the speaker phone of a
keyset. There are 16 volume levels: level 1 is the lowest and level 16 the
highest.

4 BGM VOLUME This is the volume you will hear background music over the keyset speaker at
when your keyset is idle and BGM is turned on. There are 16 volume levels:
level 1 is the lowest and level 16 the highest.

5 PAGE VOLUME This is the volume you will hear internal page over the keyset speaker when
your keyset is idle and BGM is turned on. There are 16 volume levels: level 1
is the lowest and level 16 the highest.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
ANS/RLS Used to select ALL

ACTION DISPLAY

1. Press TRSF 114 [201] STN VOLUME

Display shows RING VOLUME : 4

2. Dial keyset number (e.g. 205) [205] STN VOLUME

RING VOLUME : 4

3. Press UP or DOWN to select volume type [205] STN VOLUME

SPKR VOLUME : 12

4. Press UP or DOWN to select volume [205] STN VOLUME

SPKR VOLUME : 08

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC
3-26 Chapter 3
MMCs (In Numeric Order)

DEFAULT DATA: RING VOLUME: 4

OFF-HOOK RING VOLUME: 4
HANDSET VOLUME: 4
SPEAKER VOLUME: 13
BGM VOLUME: 13
PAGE VOLUME: 13

RELATED ITEMS: MMC 111 KEYSET RING TONE

 3-27

MMC:115 SET PROGRAMMED MESSAGE

DESCRIPTION
Allows the system administrator to set a programmed message at any or all keysets. There are 20
messages available on a iDCS 500-M system and 30 on a iDCS 500-L system. The first ten are pre-
programmed and the remaining entries can be customized in MMC 715, Programmed Station
Message. On a iDCS 500-L system messages 26-30 are special in that a five digit extender can be added
for a date and time.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY

1. Press TRSF 115 [201] PGMMSG(00)

Display shows CANCEL PGM MSG

2. Dial station number (e.g., 205) [205] PGMMSG(00)

OR CANCEL PGM MSG
Press UP or DOWN to select station and
press RIGHT soft key to move cursor
OR [ALL] PGMMSG(??)
Press ANS/RLS to select All

3. Dial an entry number to select message number, e.g., 05 [205] PGMMSG(05)

OR PAGE ME
Press UP or DOWN to select message
Press RIGHT soft key to return to step 2

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NO MESSAGES SELECTED

RELATED ITEMS: MMC 715 PROGRAMMED MESSAGE

MMC 722 STATION KEY PROGRAMMING
MMC 723 SYSTEM KEY PROGRAMMING
3-28 Chapter 3
MMCs (In Numeric Order)

MMC:116 ALARM AND MESSAGE

DESCRIPTION
Allows the system administrator or technician to set or change the alarm clock/appointment reminder
feature for any station. This must be done for single line telephones because they cannot access
programming. Three alarms may be set for each station and each alarm may be defined as a one-time
or TODAY alarm or as a DAILY alarm, as described below. The TODAY alarm is automatically
cancelled after it rings, while the DAILY alarm rings every day at the same time. It is also possible to
set a message to display when the alarm is sounded.

ENTRY ALARM TYPE

DIAL 0 NOTSET
DIAL 1 TODAY
DIAL 2 DAILY

Names are written using the keypad. Each key press selects a character. Pressing the dial pad key
moves the cursor to the next position. For example, if the directory name is "SAM SMITH," press the
number "7" four times to get the letter "S." Now press the number "2" once to get the letter "A."
Continue selecting characters from the table below to complete your message. Pressing the bottom left
programmable key will change the letter from upper case to lower case.

When the character you want appears on the same dial pad key as the previous character,
press the UP key to move the cursor to the right.

COUNT 1 2 3 4 5

DIAL 0 < > . ) 0

DIAL 1 Space ? , ! 1

DIAL 2 A B C @ 2

DIAL 3 D E F # 3

DIAL 4 G H I $ 4

DIAL 5 J K L % 5

DIAL 6 M N O ^ 6

DIAL 7 P Q R S 7

DIAL 8 T U V * 8

DIAL 9 W X Y Z 9

DIAL * : = [ ] *

The # key can be used for the following special characters: #, space, &, !, :, ?, ., ,, %, $, -,
<, >, /, =, [, ], @, ^, (, ), _, +, {, }, |, ;,", →,` , and \.
 3-29

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
A Key 19 on DCS keyset and Key 21 on IDCS keyset, acts as toggle between upper
case and lower case

ACTION DISPLAY

1. Press TRSF 116 [201] ALM REM(1)

Display shows HHMM: eNOTSET

2. Dial station number (e.g., 205) [205] ALM REM(1)

OR HHMM: eNOTSET
Press UP or DOWN to select station and press RIGHT soft key to
move cursor
OR [ALL] ALM REM(1)
Press ANS/RLS to select all stations HHMM: eNOTSET

3. Dial 1~3 to select alarm (e.g., 2) [205] ALM REM(2)

OR HHMM: eNOTSET
Press UP or DOWN to select alarm and press RIGHT soft key to
move cursor

4. Enter alarm time in 24-hour clock format [205] ALM REM(2)

(e.g., 1300 for 1pm) HHMM: 1300eNOTSET
Display will automatically advance to step 5

5. Dial valid entry from above list for alarm type [205] ALM REM(2)
(e.g. 2) HHMM:1300eDAILY
OR
Press UP or DOWN to select alarm type and press RIGHT soft key
to move cursor

6. Enter messages using above table and press RIGHT soft key to [205] ALM REM(2)
return to step 2 Sam SMITH

7. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: ALARMS ARE NOTSET

RELATED ITEMS: NONE

3-30 Chapter 3
MMCs (In Numeric Order)

MMC:119 CLIP DISPLAY

DESCRIPTION
Allows the technician to set the individual station display preference on a per station basis. Caller ID
or CLIP can be selected to either show the name, number first, or no display depending on the type of
call. Caller ID or CLIP displays have the following options:

0. NO DISPLAY No Caller ID or CLIP data will be displayed.

1. NUMBER FIRST The Caller ID or CLIP number received from the Central Office will be
displayed first.
2. NAME FIRST The Caller ID or CLIP name received will be displayed first. In the case of
CLIP the number must be programmed in the CLIP translation table (MMC
728). CLIP does not provide names.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SPEAKER Used to store data and advance to next MMC
ANS/RLS Used to select ALL

ACTION DISPLAY

1. Press TRSF 119 [201] CLIP DISP.

Display shows first station NUMBER FIRST

2. Enter station number (e.g., 205) [205] CLIP DISP.

OR NUMBER FIRST
Press UP or DOWN to scroll through stations and press the RIGHT
soft key to select a station
OR
Press ANS/RLS to select ALL and press the RIGHT softkey.

3. Dial display option 0, 1 or 2 (e.g. 2) [205] CLIP DISP.

OR NAME FIRST
Press UP or DOWN to select option and press RIGHT or LEFT soft
key to return to step 2

4. Press TRSF to store and exit

OR
Press SPK to save and advance to next MMC

DEFAULT DATA: NUMBER FIRST

RELATED ITEMS: MMC 312 ALLOW CLIP

MMC 425 ASSIGN CID TRUNKS
MMC 608 ASSIGN REVIEW BLOCKS
MMC 728 CLIP TRANSLATION TABLE
 3-31

MMC:121 KEYSET LANGUAGE

DESCRIPTION
Allows keyset users the ability to assign an LCD display based on user's own language.

0 ENGLISH
1 GERMAN
2 PORTUGAL
3 NORSK
4 DANISH
5 DUTCH
6 ITALY

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY

1. Press TRSF 121 [201] LANGUAGE

Display shows ENGLISH

2. Dial station number (e.g., 205) [205] LANGUAGE

OR ENGLISH
Press UP or DOWN to select station and use RIGHT soft key to
move cursor
OR [ALL] LANGUAGE
Press ANS/RLS to select all stations ??

3. Dial 0,1 or 2 for language required [205] LANGUAGE

OR GERMAN
Press UP or DOWN key to make selection and press RIGHT soft
key

4. Press TRSF to save and exit

OR
Press SPK to save and advance to next MMC

DEFAULT DATA: ENGLISH

RELATED ITEMS: Multiple Language

3-32 Chapter 3
MMCs (In Numeric Order)

MMC:200 OPEN CUSTOMER PROGRAMMING

DESCRIPTION
Used to open (enable) and close (disable) customer-level programming. If programming is not opened
and an attempt is made to access a system MMC, the error message [NOT PERMIT] will be displayed.
A four digits passcode is required to access this MMC. Each digit can be 0-9. When opened, this MMC
enables access to all MMCs allowed in MMC 802 Customer Access MMC Number.

PROGRAM KEYS

UP & DOWN Select open or closed

KEYPAD Used to enter passcode
SPK Save data and advance to next MMC
TRSF Exit Programming

ACTION DISPLAY
1. Press TRSF 200 ENABLE CUS.PROG.
Display shows PASSCODE:

2. Enter passcode ENABLE CUS.PROG.

PASSCODE:

Correct code shows ENABLE CUS.PROG.

DISABLE

Incorrect code shows ENABLE CUS.PROG.

PASSWORD ERROR

3. Press UP or DOWN arrow key to select ENABLE or DISABLE and ENABLE CUS.PROG.
press RIGHT soft key ENABLE
OR
Dial 1 for ENABLE or 0 for DISABLE

4. Press SPK to advance to MMC entry level and press UP or DOWN 212:ALARM RING
key to select MMC SELECT PROG. ID
OR
Enter MMC number and press RIGHT soft key to enter MMC

5. Press TRSF key to exit

DEFAULT DATA: DISABLE

RELATED ITEMS: MMC 201 CHANGE CUSTOMER PASSCODE

MMC 501 SYSTEM-WIDE TIMERS
MMC 802 CUSTOMER ACCESS MMC NUMBER
 3-33

MMC:201 CHANGE CUSTOMER PASSCODE

DESCRIPTION
Used to change the passcode allowing access to MMC 200 Open Customer Programming from its
current value.

The passcode is four digits long. Each digit can be 0-9. The current (old) passcode is
required for this MMC.

PROGRAM KEYS

KEYPAD Used to enter passcodes

SPK Save data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 201 CUST. PASSCODE
NEW CODE:_

2. Enter new passcode via dial keypad (maximum four digits) CUST. PASSCODE
NEW CODE: ****

3. Verify new passcode via dial keypad CUST. PASSCODE

VERIFY : ****

Passcode verified (go to step 4) CUST. PASSCODE

OR VERIFY :SUCCESS
Passcode failure
Return to step 2 CUST. PASSCODE
VERIFY :FAILURE

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: PASSCODE = 1234

RELATED ITEMS:MMC 200 OPEN CUSTOMER PROGRAMMING

3-34 Chapter 3
MMCs (In Numeric Order)

MMC:202 CHANGE FEATURE PASSCODE

DESCRIPTION
Used to change the passcodes for the following features.

FEATURES DESCRIPTION
0 RING PLAN This is the passcode required to place the system in different ring plans (RP)
or change the ring time override (RTO).
1 DISA ALARM This is the passcode required to clear a DISA ALARM generated when the
number of DISA attempts are exceeded.
2 ALARM CLR This is the passcode required to clear a CONTACT ALARM generated by
the alarm sensor on a MISC card. - Available in Hotel/Motel enabled only.
3 AA RECORD This is the passcode required to record prompts for use with the AA ports
on the Auto Attendant card.
4 DECT REGST This is the passcode required to registration of DECT phone.
5 DELETE This passcode is used to allow a change to be delelted from a room bill.

The passcode is four digits long. Each digit can be 0-9.

PROGRAM KEYS

KEYPAD Used to enter passcodes

SPK Save data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 202 CHANGE PASSCODE
Display shows RING PLAN :0000

2. Press UP or DOWN key to make selection CHANGE PASSCODE

Press RIGHT soft key to move cursor to passcode entry AA RECORD :4321

3. Enter new passcode via digits from dial keypad CHANGE PASSCODE
Press RIGHT soft key to return to step 2 AA RECORD :9999
Continue to change other passcodes

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC
 3-35

DEFAULT DATA: RING PLAN 0000

DISA ALARM 5678
ALARM CLR 8765
AA RECORD 4321
DECT REGST 1234
DELETE 9999

RELATED ITEMS: MMC 410 ASSIGN DISA TRUNK

MMC 507 ASSIGN AUTO NIGHT TIME
MMC 722 STATION KEY ASSIGNMENTS
RING PLAN PROGRAMMING
3-36 Chapter 3
MMCs (In Numeric Order)

MMC:203 ASSIGN UA DEVICE

DESCRIPTION
Assigns ringing device to be accessed when a Universal Answer (UA) key is pressed or the UA pickup
code is dialed. UA assignment is made in MMC 601 Assign Station Group for a group and then the
group is entered here. The device type is automatically determined by the directory number (DN)
entered.

Only one of the above options can be selected. If the ability to ring more than one item
(e.g., all four external page zones) is required, a station group containing all four zone
codes must be created.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter DN of selected device
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF 203 ASSIGN UA PORT
Display shows current assignment NONE-NO UA

2. Dial DN of UA device (e.g., 205) ASSIGN UA PORT

OR 205 –STATION
Use UP and DOWN keys to scroll through
available devices

3. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 204 COMMON BELL CONTROL

MMC 601 ASSIGN STATION GROUP
MMC 605 ASSIGN EXTERNAL PAGE ZONE
 3-37

MMC:204 COMMON BELL CONTROL

DESCRIPTION
Determines whether the common bell relay contacts have an interrupted or continuous closure when
activated. If interrupted is chosen, the relay follows an internal C.O. ring pattern of one second closed
followed by three seconds open. By default, all common bell relay pairs are assigned as 380X.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 204 [3801]COMMON BELL
Display shows current setting CONTINUOUS

2. Dial common bell number [3801]COMMON BELL

OR CONTINUOUS
Press UP or DOWN key to make selection of
common bell numbers and press RIGHT soft key to advance
cursor

3. Dial 0 for continuous or 1 for interrupted operation [3802]COMMON BELL

OR INTERRUPTED
Use UP or DOWN to scroll through options
Press RIGHT soft key to return to step 2

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: CONTINUOUS

RELATED ITEMS:MMC 203 ASSIGN UA DEVICE

MMC 601 ASSIGN STATION GROUP
3-38 Chapter 3
MMCs (In Numeric Order)

MMC:205 ASSIGN LOUD BELL

DESCRIPTION
Designates the station that controls the loud bell ring output of a MISC board. Each MISC board can
have up to a loud bell outputs. These outputs are given a DN of 390x as a default value to enable them
to be assigned.
The loud bell will follow the ring cadence of the designated station. Only a station can be assigned to
control the loud bell; a station group cannot be assigned.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Clears previous entry

ACTION DISPLAY
1. Press TRSF 205 [3901]LOUD BELL
Display shows current setting RING PAIR:NONE

2. Dial loud bell number (e.g., 3902) [3902]LOUD BELL

OR RING PAIR:NONE
Use UP or DOWN to scroll through loud bell
numbers and press RIGHT soft key to move the cursor

3. Enter station number (e.g., 201) [3902]LOUD BELL

OR RING PAIR:201
Press UP or DOWN key to make selection and
press RIGHT soft key to return to step 2

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: UNASSIGNED

RELATED ITEMS: NONE

 3-39

MMC:206 BARGE-IN TYPE

DESCRIPTION
Sets the type of barge-in that is permitted.

TYPE OF BARGE-IN DESCRIPTION

Barge-in feature is unavailable regardless of a station's
0 NO BARGE-IN
barge-in status.
Barge-in will have an intrusion tone and display at the
1 BARGE-IN WITH TONE
barged-in on station.
Barge-in is allowed. There is no barge-in tone or display at
2 BARGE-IN WITHOUT TONE the barged-in on station and the barging-in station will be
muted.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 206 BARGE IN TYPE
Display shows NO BARGE IN

2. Dial 0-2 to select barge-in type (e.g., 2) BARGE IN TYPE

OR WITHOUT TONE
Press UP or DOWN to select barge-in type and press RIGHT soft
key

3. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NO BARGE-IN

RELATED ITEMS: MMC 301 ASSIGN STATION COS

MMC 701 ASSIGN COS CONTENTS
3-40 Chapter 3
MMCs (In Numeric Order)

MMC:207 ASSIGN VM/AA PORT

DESCRIPTION
Enables SLI ports to be designated as NORMAL or VMAA. VMAA ports receive digits designated in
MMC 726 VM/AA Options and also receive a true disconnect signal upon completion of a call. Only
SLI cards, not key daughter boards, support disconnect signal. Do not make VMAA ports data; this
will return them to a single line port and stop voice mail integration. VMAA ports have the equivalent
of data protect written in the program and are protected against tones.

This MMC is not used to assign voice mail card ports. Voice mail card ports are assigned as
voice mail ports automatically when the iDCS 500 detects a CADENCE card.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 207 [209] VMAA PORT
Display shows NORMAL PORT

2. Dial station number (e.g., 205) [205] VMAA PORT

OR NORMAL PORT
Press UP or DOWN to select station and press RIGHT soft key to
move cursor

3. Dial 1 or 0 to select port type (1=VMAA, 0=NORMAL) [205] VMAA PORT

Press UP or DOWN to select option and press RIGHT soft key VMAA PORT

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NORMAL PORT

RELATED ITEMS: MMC 726 VM/AA OPTIONS

MMC 601 STATION GROUP
 3-41

MMC:208 ASSIGN RING TYPE

DESCRIPTION
Provides the flexibility to program single lines to have ICM ringing, C.O. ringing and data secure.
With the many types of external ringing devices, all configurations can be met. All devices will also
have a positive disconnect signal. Do not make VM/AA ports data; this will return them to a single
line port and stop voice mail integration.

ICM RING
CO RING
DATA RING

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 208 [209] RING TYPE
Display shows ICM RING

2. Dial station number (e.g., 205) [205] RING TYPE

OR ICM RING
Press UP or DOWN to select station and press RIGHT soft key to
move cursor

3. Dial 1,2 or 0 to select port type (e.g. 2) [205] RING TYPE

OR DATA RING
Press UP or DOWN to select option and press LEFT or RIGHT soft
key to return to step 2 above

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: ICM RING

RELATED ITEMS: NONE

3-42 Chapter 3
MMCs (In Numeric Order)

MMC:209 ASSIGN ADD-ON MODULE

DESCRIPTION
Designates to which keyset an add-on module (AOM) is assigned.
There is no limit to the number of AOMs that can be assigned in the system.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
RELEASE Used to store data and advance to next MMC
HOLD Clears previous entry

ACTION DISPLAY
1. Press TRSF 209 [301] AOM MASTER
Display shows first AOM MASTER:NONE

2. Dial AOM number [301] AOM MASTER

OR MASTER:NONE
Use UP or DOWN to scroll through AOM numbers and use soft
keys to move cursor

3. Enter station number, e.g., 301 [301] AOM MASTER

OR MASTER:201
Use UP or DOWN for selection of stations and press RIGHT soft
key to return to step 2

4. Press TRSF to store and exit

OR
Press SPK to save and advance to next MMC

DEFAULT DATA: NONE FOR MASTER

RELATED ITEMS: NONE

 3-43

MMC:210 CUSTOMER ON/OFF PER TENANT

DESCRIPTION
Allows the system administrator to set in system features on a per-tenant basis. Each system option
has a corresponding dialing number, as listed below. All options toggle ON/OFF.

OPTIONS DESCRIPTION
00 DISA PAWD When ON, a caller must enter extension number and DISA password
when they call a DISA trunk. When OFF, extension number and DISA
password are not required and the caller has full access to all features
allowed on this trunk.
01 LCR ENABLE This option determines whether the system will or will not route
outgoing calls based on the information in the LCR routing tables
03 PERI UCD RPT Periodic UCD Information provider. Enables UCD Statistics data on a
per UCD group basis to print out on the IO port which has been set as
PERI UCD in real time (every 3~99 seconds). This allows the
information to be interfaced and manipulated by an external package
or third party provided software.
04 CID CODE INS When ON, the system will insert the country code when receiving
CID information. This feature can use the CID display call back
feature.
05 DISA MOH When ON, outside parties will hear trunk MOH instead of dial tone
from the time the system answers a DISA trunk until the caller dials a
digit.
06 TRANSFER MOH When ON, outside parties will hear trunk MOH instead of ring back
tone from the time a transfer is completed until the call is answered by
an internal party.
07 DSP SSPDNAME When ON, the system speed dial name associated with a system
speed dial number is displayed on a keyset equipped with an LCD
display when using system speed dial. - In case of iDCS 500-L, this
option is not available use MMC110. DSP SPD NAME
08 DID BSY ROUT When ON, a DID call directed to a busy station will re-route to the
operator if camp on is set to OFF in MMC 714. If the camp on option is
set to ON the call will re route to the destination in MMC 406 for that
trunk.
12 CONF TONE When ON, provides conference tone every conference tone time. -
Available in Italy only
13 RECALL PIKUP When ON, a call recalling to a station can be picked up using Direct
Call Pickup, Pickup Group and My Group features. This applies to
held calls recalling and transferred calls recalling to a station.
14 ICM EXT FWD When ON, call forward external is allowed when intercom calls are
placed to a station that has Call Forward External programmed and
set.
15 SEC 2 BOS AA This option can stop calls from the secretary to the boss from being
auto answered by the boss station. The default setting is ON
allowing auto answer when a secretary calls a boss via an assigned
boss key.
16 DID ERR TONE This option was added to provide error tone when an invalid DID
number is received.
18 KTS DISC ALM When ON, generates system alarm when a keyset plug out or in.
19 OFF HOOK ALM When ON, generates system alarm when a phone maintains off hook
condition longer than timer.
3-44 Chapter 3
MMCs (In Numeric Order)

20 SL SELF RING When ON, generates ring during 10 seconds when a single line phone
dials self number and hang up.
21 SGR INC BUSY When ON, generates busy tone when all station group member busy
for group call.
24 TRSF CANCEL When OFF, a single line phone will be able to handle 2 calls
simultaneously. Using the hook-flash to toggle between them. When
ON, a single line telephone will be able to connect to the second call,
but pressing the hook flash will not toggle between the two calls it
will disconnect the second call and reconnect the single line telephone
to the first call.
26 RECALL DISC When ON, the system disconnects a call when transfer recall.
29 ARD TONE CHK When OFF, the system use time for checking destination is busy when
auto retry.
30 VPN ENABLE When ON, the Australia type VPN enabled.
31 IN TOLL CHK When OFF, the system doesn't toll restrict when incoming call.
32 ISDN PROGCON When OFF, the system ignores ISDN progress message.
33 INCLUDE VAT When OFF, not printed VAT total line when Hotel Report. - Available
in Hotel/Motel enabled only
34 LCR DIALTONE When ON, generates different dial tone when LCR dial mode.
36 DSS KEY DPU When ON, directed pick-up the call when press ringing DS key.
37 BEGN DGT DSP When ON, an outside call is made via speed dial or LNR where more
than 11 digits are dialed then only the first set of digits dialed are
shown on the keyset display. - Available in iDCS 500-L only
38 ONE TCH FACC When OFF, the forced account mode user can not use one touch
account code (ACC) key. - Available in iDCS 500-L only
39 SGR ALL OUT When ON, the last of station group member can out of group.
40 CHAIN FWD When ON, a call is directed to a station that may be forwarded to
another station that is call forwarded to a VMAA, then the caller will
be directed to the last station's mailbox it reached. When OFF, the
caller will be directed to the first station's mailbox instead of the last.-
Available in iDCS 500-L only
41 TRK MONITER When ON, can override to trunk and a call is connected override
extension when a original caller hang on. When OFF, can override to
extension only and a call is disconnected when a original caller hang
on.
42 VOIP MFRALOC When ON, a MFR assigned for VoIP tandem call when a call incoming
from VoIP trunk to another trunk outgoing.
43 NTWK AUTOTMR When OFF, a call duration timer disabled via networking intercom
call. - Available in Networking enabled only
44 USE EURO When ON, a euro currency unit of 'E' will be shown to keyset when
call cost is displayed and shown to SMDR.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
 3-45

ACTION DISPLAY
1. Press TRSF 210 TEN. ON AND OFF
Display shows DISA PSWD :OFF

2. Dial option number (e.g. 00) TEN. ON AND OFF

Press RIGHT soft key to move cursor DISA PSWD :OFF

3. Dial 1 for ON or 0 for OFF TEN. ON AND OFF

OR DISA PSWD :ON
Press UP or DOWN to make selection and press RIGHT soft key

4. Repeat steps 2-3 for other options

OR
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC

DEFAULT DATA: DISA PAWD ON

LCR ENABLE OFF
PERI UCD RPT OFF
CID CODE INS OFF
DISA MOH OFF
TRANSFER MOH OFF
DSP SSPDNAME OFF
DID BSY ROUT OFF
CONF TONE OFF
RECALL PIKUP OFF
ICM EXT FWD OFF
SEC 2 BOS AA ON
DID ERR TONE OFF
KTS DISC ALM OFF
OFF HOOK ALM OFF
SL SELF RING OFF
SGR INC BUSY OFF
TRSF CANCEL OFF
RECALL DISC OFF
ARD TONE CHK ON
VPN ENABLE OFF
IN TOLL CHK OFF
ISDN PROGCON OFF
INCLUDE VAT OFF
LCR DIALTONE OFF
DSS KEY DPU OFF
3-46 Chapter 3
MMCs (In Numeric Order)

BEGN DGT DSP OFF

ONE TCH FACC OFF
SGR ALL OUT OFF
CHAIN FWD ON
TRK MONITER OFF
VOIP MFRALOC OFF
NTWK AUTOTMR ON
USE EURO OFF

RELATED ITEMS: LCR PROGRAMMING

MOH PROGRAMMING
CID PROGRAMMING
DID PROGRAMMING
VMAA PROGRAMMING
ALARM PROGRAMMING
MMC 303 ASSIGN BOSS/SECRETARY
MMC 410 ASSIGN DISA TRUNK
 3-47

MMC:211 DOOR RING ASSIGNMENT

DESCRIPTION
Designates which station or group of stations will ring when a door box button is pressed. If the ring
plan destinations are not input the default ring plan 1 is used. Available Ring Plan inputs are 1
through 6.

DEVICE DEFAULT DN
3 Digit Station 201–349
3 Digit Station group 500–549
4 Digit Station 2001–2150
4 Digit Station group 5001–5049

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Clears previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 211 [229] DOOR RING
Display shows first door phone 1:500 2:500

2. Dial door phone number (e.g., 230) [230] DOOR RING

OR 1:500 2:500
Press UP or DOWN to scroll through door phone numbers and use
the RIGHT soft key to move cursor
OR ALL] DOOR RING
Press ANS/RLS to select All door ring 1:500 2:500

3. Enter new ring plan number selection via dial keypad [250] DOOR RING
OR 1:301 2:500
Press UP or DOWN key to make selection and press RIGHT soft
key

4. Press RIGHT soft key to return to step 2

OR
Press LEFT soft key to return to step 3
OR
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC
3-48 Chapter 3
MMCs (In Numeric Order)

DEFAULT DATA: STATION GROUP 500

RELATED ITEMS: NONE

 3-49

MMC:214 DISA ALARM RINGING STATION

DESCRIPTION
Assigns the DISA alarm to ring at a specific phone. It is recommended that the person who can clear
the alarm also receives the notification. There can be two distinct stations for notification. A valid
destination can be either a station group or an individual station. The alarm ringing station or group
will follow the ring plan time destination.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF 214 DISA ALARM RING
Display shows 1:500 2:500

2. Enter in valid destination number for ring plan DISA ALARM RING
(e.g., 217) 1:217 2:500
OR
Press UP or DOWN key to make selection
and press RIGHT soft key to advance cursor

3. Enter in valid destination number for another ring plan (e.g., 249) DISA ALARM RING
OR 1:217 2:249
Press UP or DOWN key to make selection

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: ALL RING PLAN :500

RELATED ITEMS: MMC 202 CHANGE FEATURE PASSCODES

MMC 410 ASSIGN DISA TRUNK
3-50 Chapter 3
MMCs (In Numeric Order)

MMC:215 VOICE DIALLER OPTIONS

DESCRIPTION
Assigns either two (2) channels and seven (7) users or one (1) channel and five (5) users to the VDIAL
card. When changing channel size, you will be prompted to 'clear RAM'. This is only for Voice Dialler,
not the system.
This will prevent accidental usage of pre-recorded names. It is advised that you clear RAM before
assigning users in MMC 216.

2CH-7USER-20BIN (7 USERS)
1CH-5USER-40BIN (5 USERS)

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 215 [3551]VDIAL OPTN
Display shows 2CH-7USER-20BIN

2. Enter Voice Dialler number (e.g. 3551) via dial keypad [3551]VDIAL OPTN
OR 2CH-7USER-20BIN
Press UP or DOWN to select Voice Dialler and use RIGHT soft key
to move cursor

3. Dial 0 or 1 for Voice Dialler channel select. [3551]VDIAL OPTN

OR 1CH-5USER-40BIN
Press UP or DOWN key to make selection and press RIGHT soft
key

4. Press TRSF to save and exit

OR
Press SPK to save and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 215 VOICE DIALLER OPTIONS

MMC 722 STATION KEY PROGRAMMING
MMC 723 SYSTEM KEY PROGRAMMING
MMC 724 DIAL NUMBER PLAN
 3-51

MMC:216 VOICE DIALLER ASSIGNMENTS

DESCRIPTION
Allows a station to be assigned to a channel of the VDIAL, card, to dial a personal speed dial number.
The number of users assigned to this feature is controlled by MMC215, VOICE DIALLER OPTIONS,
which allows either two (2) channels with seven (7) users or one(1) channel with five (5) users.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF 216 [3551]VDIAL DIAL
Display shows USER 1:NONE

2. Enter Voice Dialler number (e.g. 3551) via dial keypad [3551]VDIAL DIAL
OR USER 1:NONE
Press UP or DOWN to select Voice Dialler and use RIGHT soft key
to move cursor

3. Dial 1-7 for user index number. [3551]VDIAL DIAL

OR USER 1:NONE
Press UP or DOWN key to make selection and press RIGHT soft
key

4. Dial extension number. [3551] VDIAL DIAL

OR USER 1:201
Press UP or DOWN key to make selection and press RIGHT soft
key to return to step 3.

5. Press TRSF to save and exit

OR
Press SPK to save and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 215 VOICE DIALLER OPTIONS

MMC 722 STATION KEY PROGRAMMING
MMC 723 SYSTEM KEY PROGRAMMING
MMC 724 DIAL NUMBER PLAN
3-52 Chapter 3
MMCs (In Numeric Order)

MMC:217 TRAFFIC REPORT PRINTOUT

- Available in with LAN module only
DESCRIPTION
This MMC is used to print a traffic report and select options. The traffic report can be printed upon
demand, every hour, at a programmed time of each day, or up to three separate timed shifts.
Automatic printing will always clear the totals.

When report MANUAL PRINT OUT is selected, the options are:

PRINT AND CLEAR A report is printed and all totals are reset to 0.
PRINTOUT ONLY A report is printed and all the totals are saved.
CANCEL PRINTOUT The program return to previous menu if no report is ended.

When AUTO PRINT OPTN is selected, the options are:

AUTO PRINT OFF Automatic print feature is disabled.

DAILY A report is printed at a programmable time every day and all the totals are
reset to "0."
EVERY HOUR A Traffic report will be printed every hour
TIME SHIFTS Up to three separate Start and End times may be programmed to report
traffic within certain times of a day. A report is printed at the end of each
End time and all totals are reset to "0."

When a report is printed, the totals represent call statistics accumulated from the date of the last report
stated as BEGINNING: D & T up to the date of this printout stated as ENDING D & T. See the sample
report at the end of this MMC.

If there are no trunks in a group, the trunk group report for that group will not print.

PROGRAM KEYS

This MMC programming sequence is designed to be used by the end user and does not require the
usual programming key strokes.

ACTION DISPLAY
1. Press TRSF 217 TRAFFIC REPORT
Display shows MANUAL PRINTOUT

2. Dial 0 for demand or 1 for automatic print TRAFFIC REPORT

OR AUTO PRINT OPTN
Press UP or DOWN to select and press RIGHT soft key

3. Dial 0,1,2 or 3 for automatic print option TRAFFIC REPORT

OR DAILY HHMM:
Press UP or DOWN to select option and press RIGHT soft key
 3-53

4. Enter daily report time (HHMM) TRAFFIC REPORT

DAILY HHMM:2359

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NO REPORT

RELATED ITEMS: MMC 804 SYSTEM I/0

3-54 Chapter 3
MMCs (In Numeric Order)

MMC:220 ISDN SERVICE TYPE

DESCRIPTION
Assign the ISDN service type of single line telephone port. Service consist of BC (Bearer Capability)
and HLC (High Layer Capability).

TYPE DESCRIPTION BC HLC

0 VOICE Voice service Speech
1 FAX 3 G3 FAX service 3.1kHz Audio FAX G2/G3
2 AUDIO 3.1 3.1kHz Audio service 3.1kHz Audio None
3 MODEM MODEM service 3.1kHz Audio Telephony

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF 220 [209] ISDN SVC
Display shows VOICE

2. Enter the station number (e.g. 210) [210] ISDN SVC

OR VOICE
Press UP or DOWN to select station and press RGHT soft key

3. Select service type (0-3) [210] ISDN SVC

OR AUDIO 3.1
Press UP or DOWN to select option and press RGHT soft key

4. Press TRSF button to store and exit.

OR
Press SPK button to store and advance to next MMC

DEFAULT DATA: VOICE

RELATED ITEMS: NONE

 3-55

MMC:221 EXTENSION TYPE

- Available in Hotel/Motel enabled only
DESCRIPTION
This MMC enables station ports to be defined for a specific use. Each telephone can be designated as
being one of the five (5) following types. These types can be changed by dialing the type number or by
scrolling through the types and pressing the right soft key to select the type desired.

NORMAL STATION This is the default setting. The station will operate in the normal manner
associated with this type of station. Ports designated as VMAA in MMC
207 must be designated as normal in this MMC.
GUEST SMOKING When a station is designated as this type it will appear in room status and
check in features as a smoking room.
GUEST NO SMOKING When a station is designated as this type it will appear in room status and
check in features as a non smoking room.
MEETING ROOM Stations designated as Meeting room stations will have the same attributes
as guest rooms with regard to cleaning and occupied status but will not
show up while scrolling through room status lists.
ADMINISTRATOR Only stations designated as administrator stations can use the hotel motel
features such as check in etc.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 221 [201] PHONE USE
Display shows NORMAL STATION

2. Dial station number (e.g., 214) [214] PHONE USE

OR NORMAL STATION
Press UP or DOWN to select station
and press RIGHT soft key to move cursor

3. Dial 1 to 5 to select station type [214] PHONE USE

OR GUEST NO SMOKING
Press UP or DOWN to select option and press RIGHT soft key

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NORMAL STATION

RELATED ITEMS: HOTEL/MOTEL FEATURE

3-56 Chapter 3
MMCs (In Numeric Order)

MMC:222 FAX PAIR

- Available in Hotel/Motel enabled only
DESCRIPTION
Assigns a FAX port to a keyset.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF 222 [201] FAX PAIR
Display shows NONE

2. Enter the room station number via dial keypad [202] FAX PAIR
(e.g. 202) NONE
OR
Press UP or DOWN to select and press RIGHT soft key

3. Enter the fax station number via dial keypad [202] FAX PAIR
(e.g. 2902) 2902
OR
Press UP or DOWN to select and press RGHT soft key

4. Press TRSF button to store and exit

OR
Press SPK button to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: HOTEL/MOTEL FEATURE

 3-57

MMC:224 WAKE-UP ANNOUNCEMENT

- Available in iDCS 500-L or Hotel/Motel enabled
DESCRIPTION
This MMC is a new feature designed to enhance Wake Up feature. The system will play a recorded
message when a Wake Up call is answered by the user. The Wake Up Announcement feature will
require an Automated Attendant (AA) card be installed in the system. When a Wake Up call is
answered, the system will access the customized Wake Up message (1-48) that has been recorded in
the AA card. The end user will record this message and have the ability to change it when desired
Auto Attendant operation. The Wake Up message will have no default ROM message assigned to it.
However a ROM message (49-64) may also be assigned as the Wake Up message if desired.

This MMC has three options.

AA GROUP Determines which AA group will be connected when a Wake Up call is

answered. This destination can be a any AA groups.
MESSAGE NO Determines which message will be played when a Wake Up call is answered.
This destination can be a custom recorded message (1-48) or one of the pre-
programmed messages (49-64).
GROUP BUSY Determines which tone source will be connected when a AA group members
are all busy. This destination can be a NONE, TONE or extern music on hold.
If NONE set then dial tone connected, if TONE set then hold tone connected.

PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF 224 WAKE-UP ANNOUNCE
Display shows AA GROUP :NONE

2. Dial 0,1 or 2 for option select WAKE-UP ANNOUNCE

OR AA GROUP :NONE
Press UP or DOWN to select option and press RIGHT soft key

3. Enter the AA group number WAKE-UP ANNOUNCE

OR AA GROUP :520
Press UP or DOWN to select and press RGHT soft key to return to
step 2.

4. Press TRSF button to store and exit

OR
Press SPK button to store and advance to next MMC
3-58 Chapter 3
MMCs (In Numeric Order)

DEFAULT DATA: AA GROUP: NONE

MESSAGE NO: NONE
GROUP BUSY: NONE

RELATED ITEMS: WAKE-UP ANNOUNCEMENT FEATURE

 3-59

MMC:300 CUSTOMER ON/OFF PER STATION

DESCRIPTION
Allows the following features to be enabled on a per-station basis.

00 ACCESS DIAL Determines whether a user can select a trunk or trunk group by dialling
its directory number (DN). This selection should be turned to off when
using LCR.
01 MICROPHONE Allows all 12 and 24 button keysets to be used in the speakerphone mode.
02 OFF-HOOK RING Will allow a short burst of ring tone to indicate another call.
03 SMDR PRINT When the station is set for no C.O. calls to and from this station, the
station will not print on SMDR. This includes transferred calls or calls
picked up from hold or park.
04 TGR ADV.TONE When this feature is set to ON, a warning tone will be heard each time
LCR advances to the next route.
05 VMAA FORWARD This feature selects whether C.O. calls can be forwarded to voice mail.
ON = Permits forward to voice mail.
OFF = No forward to voice mail.
08 INTRCOM SMDR When the station is set to OFF, the station will not print intercom calls on
SMDR.
09 FWD DLY USE When the station is set to ON, if the station has no answer forward
number without no answer forward set then a call both ringing original
extension and no answer forward number when a incoming call is
directed to the station and the station does not answer until no answer
forward time.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL
3-60 Chapter 3
MMCs (In Numeric Order)

ACTION DISPLAY
1. Press TRSF 300 [201] CUS.ON/OFF
Display shows ACCESS DIAL :ON

2. Dial station number (e.g., 205) [205] CUS.ON/OFF

OR ACCESS DIAL :ON
Press UP or DOWN to select station
OR
Press ANS/RLS for all and press RIGHT soft key to move cursor [ALL] CUS.ON/OFF
ACCESS DIAL :ON

3. Press UP or DOWN to select feature and press RIGHT soft key [ALL] CUS.ON/OFF
to move cursor ACCESS DIAL :ON

4. Dial 1 for ON or 0 for OFF [ALL] CUS.ON/OFF

OR ACCESS DIAL :OFF
Press UP or DOWN to select and press RIGHT soft key

5. Press LEFT soft key to return to step 2

Press RIGHT soft key to return to step 1
OR
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC

DEFAULT DATA: ACCESS DIAL: ON

MICROPHONE: ON
OFF-HOOK RING: ON
SMDR PRINT: ON
TGR ADV.TONE: ON
VMAA FORWARD: ON
INTERCOM SMDR: OFF
FWD DLY USE: OFF

RELATED ITEMS: LCR PROGRAMMING

 3-61

MMC:301 ASSIGN STATION COS

DESCRIPTION
Used to assign class of service to each keyset. There are 30 different classes of service that are defined
in MMC 701, Assign COS Contents. There are 6 ring plans based on the Ring Plan Time in MMC 507
that can apply to the COS. Classes of service are numbered 01–30. Default COS is COS 01.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY

1. Press TRSF 301 [201] STN COS

Display shows first station 1:01 2:01 3:01

2. Dial station number (e.g., 205) [205] STN COS

OR 1:01 2:01 3:01

Use UP and DOWN to scroll through stations Press RIGHT soft

key to advance to step 3
OR
Use UP and DOWN to scroll through stations and press LEFT
soft key to advance
to Step 4
OR [ALL] STN COS
Press ANS/RLS to select all stations 1:01 2:01 3:01

3. Enter new ring plan selection via [205] STN COS

dial keypad 1:01 2:01 3:01
OR
Press UP or DOWN key to make selection OR press RIGHT soft [205] STN COS
key to move cursor 1:01 2:01 3:01

4. Enter ring plan class of service (e.g., 05) [205] STN COS
OR 1:05 2:01 3:01
Use UP and DOWN to scroll through classes of service and
press RIGHT soft key to advance to the next ring plan.
OR
Use UP and DOWN to scroll through classes of service and
press LEFT soft key to return to step 2
3-62 Chapter 3
MMCs (In Numeric Order)

5. Enter the next ring plan class of service (e.g., 05)OR [205] STN COS
1:05 2:01 3:01
Use UP and DOWN to scroll through classes of service and
press RIGHT soft key to move cursor to the next ring plan.
OR
Use UP and DOWN to scroll through classes of service and
press LEFT soft key to return to previous step.
6. Press TRSF to save and exit
OR
Press SPK to save and advance to next MMC

DEFAULT DATA: RING PLANS 1-6 = 01

RELATED ITEMS: MMC 701 ASSIGN COS CONTENTS

MMC 507 ASSIGN RING PLAN TIME
MMC 740 SECONDARY STATION
 3-63

MMC:302 PICKUP GROUPS

DESCRIPTION
Allows the assignment of stations into call pickup groups. There is a maximum of 99 pickup groups.
An unlimited number of members can belong to each group. Stations can only be in one pickup group
at any given time.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 302 [201] PICKUP GRP
Display shows PICKUP GRP :NONE

2. Dial station number ( e.g., 205) [205] PICKUP GRP

OR PICKUP GRP :NONE
Use UP or DOWN to select station number
and press RIGHT soft key

OR [ALL] PICKUP GRP

Press ANS/RLS key to select all PICKUP GRP :??

3. Dial pickup group number (e.g. 05) [205] PICKUP GRP

OR PICKUP GRP :05
Press UP or DOWN to select group number

4. Press RIGHT soft key to return to step 2 to enter more stations

OR
Press LEFT soft key to return to step 3
OR
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NO PICKUP GROUPS ASSIGNED

RELATED ITEMS: MMC 107 KEY EXTENDER

MMC 722 STATION KEY PROGRAMMING
MMC 723 SYSTEM KEY PROGRAMMING
3-64 Chapter 3
MMCs (In Numeric Order)

MMC:303 ASSIGN BOSS/SECRETARY

DESCRIPTION
Assigns BOSS keysets to SECRETARY keysets. One BOSS station can have up to and including four
SECRETARY stations and one SECRETARY station can have up to and including four BOSS stations.
A dedicated BOSS button must be programmed on the SECRETARY keyset(s). A dedicated BOSS
button must also be programmed on the BOSS keyset.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL
F BUTTON Used to toggle BOSS/SECRETARY field

ACTION DISPLAY
1. Press TRSF 303 BOSS STN:NONE
Display shows SECR 1:NONE

2. Dial BOSS station number (e.g., 205) BOSS STN:NONE

OR SECR 1:NONE

Press UP or DOWN to select station and BOSS STN :205

press RIGHT soft key SECR 1:NONE

3. Dial SECRETARY station number (e.g., 201) BOSS STN:205

OR SECR 1:201

Press UP or DOWN to select station

BOSS STN:205
Press RIGHT soft key to return to step 3 to
SECR 2:202
enter more SECR numbers

4. Press LEFT soft key to return to step 2 and continue entries

OR
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 722 STATION KEY PROGRAMMING

 3-65

MMC:304 ASSIGN EXTENSION/TRUNK USE

DESCRIPTION
Allows trunks on a per-station basis the ability to answer incoming calls, to dial out or to do both. If a
station is set to NO Dial, the station will not have the ability to place a call. If the station is set to NO
Answer, the station cannot answer an incoming call.

MMC 406 Trunk Ring Assignment overrides this MMC for the Answer option.

PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 304 [201] USE [701]
Display shows DIAL:YES ANS:YES

2. Dial the station number (e.g., 205) [205] USE [701]

OR DIAL:YES ANS:YES
Press UP or DOWN key to select station and
press RIGHT soft key

3. Dial the trunk ID number (e.g., 704)

OR [205] USE [704]
Press UP or DOWN key to select trunk and press RIGHT soft DIAL:YES ANS:YES
key

4. Press UP or DOWN key to select YES/NO option [205] USE [704]

OR DIAL:NO ANS:YES
Dial 1 for YES or 0 for NO and press RIGHT soft key to move
cursor to ANS option

Press UP or DOWN key to select YES/NO [205] USE [704]

Option DIAL:NO ANS:NO
OR
Dial 1 for YES or 0 for NO and press RIGHT soft key to return to
step 2

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC
3-66 Chapter 3
MMCs (In Numeric Order)

DEFAULT DATA: DIAL= YES

ANS= YES

RELATED ITEMS: MMC 406 TRUNK RINGING ASSIGNMENT

MMC 722 STATION KEY PROGRAMMING
MMC 723 SYSTEM KEY PROGRAMMING
 3-67

MMC:305 ASSIGN FORCED CODE

DESCRIPTION
This MMC allows only one of the four options to be selected; the assignment of account code with
verification, account code without verification, authorization codes, or none on a per-station basis or
on an all-station basis. The system supports 500 authorization codes for a iDCS 500-L system and 250
for others system. It has 999 account codes for a iDCS 500-L system and 500 for a others system that
are verified when account codes verified is selected. If account codes without verification is selected,
then there will be no table used.

0 NONE No Account or Authorization code required (NOT forced strictly voluntary).

1 AUTHORIZE Forces user to enter a valid over four digit Authorization code listed in
AUTHORIZATION CODE. Table (MMC 707).
2 ACCT VERIFIED Forces user to enter a valid account code listed in ACCOUNT CODE Table
(MMC 708).
3 ACCT NO VERIFIED Forces user to enter an account code but this code is NOT verified. User can
make up any code (any account code up to 12 digits including #).

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 305 [201] FORCD CODE
Display shows NONE

2. Dial station number ( e.g., 205) [205] FORCD CODE

OR NONE
Press UP or DOWN key to select station and
press RIGHT soft key to move cursor

3. Dial a feature option 0-3 (e.g., 2) [205] FORCD CODE

OR ACCT VERIFIED
Press UP or DOWN key to select option
and press RIGHT soft key to return step 2

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC
3-68 Chapter 3
MMCs (In Numeric Order)

DEFAULT DATA: NONE

RELATED ITEMS: MMC 707 AUTHORIZATION CODE

MMC 708 ACCOUNT CODE
 3-69

MMC:306 HOT LINE

DESCRIPTION
Allows a station the ability to make a predetermined call similar to a ringdown circuit, upon the
expiration of a timer (see MMC 502 STN TIMERS, Off-Hook Selection Timer). The hotline destination
can be a station, a station group, a trunk, a trunk group or an external number. There can be a
maximum of 18 digits in the dial string for the external number. The access code for the trunk or trunk
group access code is not counted as part of the 18.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
B Used to insert a flash code “F”
C Used to insert a pause code “P”
D Used to insert a pulse/tone conversion code “C”
E Used to mask/unmask following digits—shows as “[” or “]”

ACTION DISPLAY
1. Press TRSF 306
Display shows [201] HOT LINE

2. Dial station number [205] HOT LINE

OR _
Use UP or DOWN to scroll through stations
Press RIGHT soft key to move the cursor

3. Enter the hot line destination ie a station [205] HOT LINE

or trunk ID (e.g., 9 or 701) with a maximum 9-1305P4264100_
of 18 outgoing digits after the access code for the CO call (see
above list of options if needed)

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 502 STN TIMERS, OFF-HOOK SELECTION TIMER

3-70 Chapter 3
MMCs (In Numeric Order)

MMC:308 ASSIGN BACKGROUND MUSIC SOURCE

DESCRIPTION
Assigns a background music source to the keysets. There are 6 possible music selections depending on
the number of MISC (daughter) boards that are installed in the system.

You may also select an Auto Attendant (AA) port to provide continuous play of a specific recording.
The AA port selected must be the last port on the card. If selected, the BGM source will be the message
defined in MMC736 from the port defined in this MMC.

For example, if this MMC selects 201’s music source as 3966 (the last port on the second AA card) and
MMC 736 selects Message 20 for the second AA card, when extension 201 is placed on hold, 201 will
hear message 20 from the second installed AA card.

If you have a CADENCE Voice Mail System installed you may also select a CADENCE recording as a
music. The recording must already been defined in MMC 756 and will show up here as the
CADENCE port assigned with the recording.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 308 [201] BGM SOURCE
Display shows current setting BGM SOURCE:NONE

2. Dial keyset number (e.g., 205) [205] BGM SOURCE

OR BGM SOURCE:NONE
Use UP or DOWN to scroll through keyset
numbers and press RIGHT soft key to move the cursor
OR
Press ANS/RLS to select all stations [ALL] BGM SOURCE
BGM SOURCE:?

3. Enter source number (e.g., 3701) [205] BGM SOURCE

OR BGM SOURCE:3701
Press UP or DOWN key to make selection and press RIGHT soft
key to return to step 2

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC
 3-71

DEFAULT DATA: NONE

RELATED ITEMS: MMC 309 ASSIGN STATION MUSIC ON HOLD

MMC 408 ASSIGN TRUNK MUSIC ON HOLD SOURCE
MMC 736 ASSIGN AA MOH
MMC 756 ASSIGN VM MOH
3-72 Chapter 3
MMCs (In Numeric Order)

MMC:309 ASSIGN STATION MUSIC ON HOLD

DESCRIPTION
Assigns Music on Hold source to the iDCS 500 family of keysets. Any BGM source may be selected.
Only one external music source is provided per MISC (daughter) board.

In addition to TONE or music a source from a MISC daughter board, you may also select an AA port
to provide continuous play of a specific recording. The AA port selected must be the last port on the
card. If selected, the Music on Hold will be the message defined in MMC 736 from the port defined in
this MMC.

For example, if this MMC selects 201 music source as 3966 (the last port on the second AA card) and
MMC736 selects Message 20 for the second AA card, when extension 201 is placed on hold, 201 will
hear Message 20 from the second installed AA card.

If you have a CADENCE Voice Mail System installed you may also select a CADENCE recording as a
music source. The recording must already been defined in MMC 756 and will show up here as the
CADENCE port assigned with the recording.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 309 [201] STN MOH
Display shows current setting MOH SOURCE:NONE

2. Dial keyset number (e.g., 205) [205] STN MOH

OR MOH SOURCE:NONE
Use UP or DOWN to scroll through keyset numbers and press
RIGHT soft key to move the cursor
OR [ALL] STN MOH
Press ANS/RLS to select all stations MOH SOURCE:?

3. Enter source number (e.g., 3701) [205] STN MOH

OR MOH SOURCE:3701
Press UP or DOWN key to make selection and press RIGHT soft
key to return to step 2

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC
 3-73

DEFAULT DATA: TONE

RELATED ITEMS: MMC 308 ASSIGN BACKGROUND MUSIC SOURCE

MMC 736 ASSIGN AA MOH
MMC 756 ASSIGN VM MOH
3-74 Chapter 3
MMCs (In Numeric Order)

MMC:310 LCR CLASS OF SERVICE

DESCRIPTION
Assigns the LCR class of service allowed on a per-station basis. There are eight classes which may be
assigned. LCR class of service allows specific users to trunk advance up to a matching LCR class of
service programmed in MMC 712.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 310 [201] LCR CLASS
Display shows LCR CLASS 1

2. Dial station number (e.g., 205) [205] LCR CLASS

OR LCR CLASS 1
Press UP or DOWN to select station and
press RIGHT soft key to move cursor
OR [ALL] LCR CLASS
Press ANS/RLS to select All stations LCR CLASS ?

3. Dial 1–8 to select class type (e.g. 3) [205] LCR CLASS

OR LCR CLASS 3
Press UP or DOWN to select class type and press RIGHT soft
key to return to step 2

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: LEAST COST ROUTING COS 1

RELATED ITEMS: LCR PROGRAMMING

 3-75

MMC:312 ALLOW CLIP

DESCRIPTION
Allows the system administrator or technician to allow or deny CLIP data to be send or displayed at
with LCD keysets.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 312 [201] ALLOW CLIP
Display shows RCV:YES SND:YES

2. Dial station number (e.g., 205) [205] ALLOW CLIP

OR RCV:YES SND:YES
Press UP or DOWN to select station
and press right soft key to move cursor
OR [ALL] ALLOW CLIP
Press ANS/RLS to select ALL RCV:YES SND:YES

3. Dial 0 or 1 to select receive option [205] ALLOW CLIP

OR RCV:YES SND:YES
Press UP or DOWN to select receive option and press right soft
key to move cursor

4. Dial 0 or 1 to select send option [205] ALLOW CLIP

OR RCV:YES SND:YES
Press UP or DOWN to select send option and press right soft
key to return to step 2.

5. Press TRSF to store and exit

OR
Press SPK to save and advance to next MMC

DEFAULT DATA: RCV: YES

SND: YES

RELATED ITEMS: MMC 119 CLIP DISPLAY

MMC 425 ASSIGN CID TRUNKS
3-76 Chapter 3
MMCs (In Numeric Order)

MMC:314 CONFIRM OUTGOING CALL

DESCRIPTION
Allows the outgoing call restricted by call duration time, disconnect or confirm with tone.

0 NONE No action
1 CONFIRM TONE When a C.O. confirm tone time expire, a call user heard system
confirmation tone and next a C.O. confirm tone time started.
2 DISCONNECT When a C.O. confirm tone time expire, a call is disconnected.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 314 [201] CO CONFIRM
Display shows NONE

2. Dial station number (e.g., 205) [205] CO CONFIRM

OR NONE
Press UP or DOWN to select station and use RIGHT soft key to
move cursor
OR [ALL] CO CONFIRM
Press ANS/RLS to select all stations NONE

3. Dial a feature option 0-2 [205] CO CONFIRM

OR CONFIRM TONE
Press UP or DOWN key to make selection and press RIGHT soft
key to return to step 2

4. Press TRSF to save and exit

OR
Press SPK to save and advance to next MMC0

DEFAULT DATA: NONE

RELATED ITEMS : MMC 501 SYSTEM WIDE TIMER

 3-77

MMC:315 CUSTOMER SET RELOCATION

DESCRIPTION
Customer Set Relocation allows System Administration level or Technician level access to relocate or
exchange similar stations in the iDCS 500 without wiring changes (see Allow Table bellow). This
program is a one for one exchange with like stations. ie. Single line to single line, 6 button keyset to 6
button keyset, etc. All individual station assignments such as trunk ring, station group, station COS,
station speed dial, button appearances, etc. will follow the Customer Set Relocation program. 12
button keysets and 24 button keysets can be exchanged. 48 button modules and 64 button modules
can also be exchanged. Single line stations numbers can be exchanged. If incompatible set types are
selected the iDCS system will provide an ERROR: NO MATCH message. If 48 or 64 button module
units are to be exchanged the Master assignment must be removed prior to using Customer Set
relocation. If the 48 or 64 button module Master station is not removed the error code ERROR: NOT
ALONE will appear on the LCD display. A station must be in the idle state (on hook) to perform
Customer Set Relocation. If a wired location has a station port connected but no telephone instrument
the Customer Set Relocation program will allow set relocation as long as the station types are similar.

12 button and 24 button key assignments should be taken in consideration when relocating these
types of sets due to the button configurations of the instruments. If a 12 button set and a 24 button set
are exchanged using the Customer Set Relocation program the first twelve buttons on the 24 button
set will have the button programming of the 12 button set. The 12 button set will then have the
programming of the first twelve buttons of the 24 button set. In other words, when exchanging 12 and
24 button set only the first twelve buttons will swapped.

Customer access to this feature is default OFF in MMC 802.

CUSTOMER SET RELOCATION ALLOW TABLE

DCS DCS DCS DCS IDCS IDCS IDCS IDCS

S/L
6B 12B 24B 48B F64B F28B F18B F8B
S/L YES NO NO NO NO NO NO NO NO
DCS 6B NO YES NO NO NO NO NO NO NO
DCS 12B NO NO YES YES NO NO NO NO NO
DCS 24B NO NO YES YES NO NO NO NO NO
DCS 48B NO NO NO NO YES YES NO NO NO
IDCS F64B NO NO NO NO YES YES NO NO NO
IDCS F28B NO NO NO NO NO NO YES YES NO
IDCS F18B NO NO NO NO NO NO YES YES NO
IDCS F8B NO NO NO NO NO NO NO NO YES

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
3-78 Chapter 3
MMCs (In Numeric Order)

ACTION DISPLAY
1. Press TRSF 315 SET RELOCATION
Display shows EXT _ EXT

2. Enter first station number (e.g.,202) SET RELOCATION

press RIGHT soft key to move cursor EXT 202 EXT _

3. Enter second station number (e.g.,210) SET RELOCATE

Press RIGHT softkey to enter data EXT 202 EXT 210

4. Display will return to STEP 1 SET RELOCATION

Go to STEP 2 EXT _ EXT
OR

5. Press SPK to advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: NONE

 3-79

MMC:316 COPY STN/TRK USE

DESCRIPTION
Provides a tool for duplicating station / trunk use assignments in MMC 304 from one station to
another. This can be done on a per-station basis or on all stations.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 316 [201] CPY USABLE
Display shows FROM:NONE

2. Enter station number (e.g., 205) [205] CPY USABLE

OR FROM:NONE
Press UP or DOWN keys to make selection and press RIGHT
soft key to move cursor

3. Enter station number to copy from [205] CPY USABLE

Cursor is returned to step 2 FROM:203
OR
Press UP or DOWN key to make selection

4. Press RIGHT soft key to return to step 2

OR
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 304 EXTENSION TRUNK USE

3-80 Chapter 3
MMCs (In Numeric Order)

MMC:317 ASSIGN STATION/STATION USE

DESCRIPTION
This MMC is used to allow or restrict stations from making intercom calls to each other within the
same tenant.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 317 [201] USE [201]
Display shows DIAL:YES

2. Dial the station number (e.g., 205) [205] USE [201]

OR DIAL:YES
Press UP or DOWN key to select station and
press RIGHT soft key
OR
Press ANS/RLS to select all stations

3. Dial the station number (e.g., 204)

OR [205] USE [204]
Press UP or DOWN key to select station and DIAL:YES
press RIGHT soft key

4. Dial 1 for YES or 0 for NO

OR [205] USE [204]
Press UP or DOWN key to select YES/NO DIAL:NO
and press RIGHT soft key to move cursor

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: DIAL = YES

RELATED ITEMS: MMC 304 ASSIGN EXTENSION/TRUNK USE

 3-81

MMC:318 DISTINCTIVE RINGING

DESCRIPTION
Allows the technician to select the ring tone heard at a keyset when called by a specific station or
when a specific trunk rings that keyset. There is also a cadence control option to perform a similar
function for single line sets. There are eight ring tones available along with a Follow Station (F-STN)
option for the keysets. There are 5 cadences and a follow station option for SLT’s.

TONE OPTIONDESCRIPTION

F-STN Calls will ring with the keyset users choice of ring frequency.
1~8 Calls from the programmed station or trunk will ring keysets with this ring frequency.

CADENCE OPTIONDESCRIPTION

F-STN Calls will ring with the normal SLT ring cadences.
1 Calls from the programmed station or trunk will ring SLT’s with the intercom ring
cadence.
2 Calls from the programmed station or trunk will ring SLT’s with the CO ring cadence.
3 Calls from the programmed station or trunk will ring SLT’s with the DOOR ring cadence.
4 Calls from the programmed station or trunk will ring SLT’s with the ALARM ring cadence.
5 Calls from the programmed station or trunk will ring SLT’s with the CALLBACK ring
cadence.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 318
[201] DIST.RING
Display shows first station
T:F-STN C:F-STN

2. Dial trunk or station number (e.g., 705) [705] DIST.RING

OR T:F-STN C:F-STN
Press UP or DOWN to select trunk or station
and press RIGHT soft key to move cursor

3. Dial 1–8 to select ring tone [705] DIST.RING

OR T:5 C:F-STN
Press UP or DOWN to select ring tone and
press RIGHT soft key to move cursor

4. Dial 1–5 to select ring cadence [705] DIST.RING

OR T:5 C:3
3-82 Chapter 3
MMCs (In Numeric Order)

Press UP or DOWN to select ring cadence and press RIGHT soft

key to move cursor

5. Press TRSF to store and exit

OR
Press SPK to save and advance to next MMC

DEFAULT DATA: F-STN FOLLOW STATION SETTING

RELATED ITEMS: MMC 111 KEYSET RING TONE

 3-83

MMC:319 BRANCH GROUP

DESCRIPTION
Allows the assignment of stations into branch groups. There is a maximum of 99 branch groups. When
CO ring is ringing at station assigned the same branch group can answer the incoming call by off hook.
– Not available in U.K.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 319 [201] BRANCH GRP
Display shows BRAN GRP : NONE

2. Dial station number (e.g., 205) [205] BRANCH GRP

OR BRAN GRP : NONE
Press UP or DOWN to select station and use RIGHT soft key to
move cursor
OR [ALL] BRANCH GRP
Press ANS/RLS to select all stations BRAN GRP : ??

3. Dial a branch group number (01 – 99) [205] BRANCH GRP

OR BRAN GRP : 10
Press UP or DOWN key to make selection and press RIGHT soft
key to return to step 2

4. Press TRSF to save and exit

OR
Press SPK to save and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: NONE

3-84 Chapter 3
MMCs (In Numeric Order)

MMC:320 PRESET FWD NO ANSWER

DESCRIPTION
Allows a technician to assign a default destination for FNA to each station on the system. These
destinations may be different for each station or they may be the same. The preset FNA destination
will be temporarily overwritten if the station user enters a different FNA destination. If the user
cancels the new destination, the preset destination will once more be in effect. Preset Forward No
Answer time follows the station no answer forward timer.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 320 [201] PRESET FNA
Display shows NONE

2. Dial station number (e.g., 205) [205] PRESET FNA

OR NONE
Press UP or DOWN to select station and press RIGHT soft key to
move cursor
OR [ALL] PRESET FNA
Press ANS/RLS to select all stations NONE

3. Dial valid number via keypad [205] PRESET FNA

OR 202
Press UP or DOWN to make selection and press RIGHT soft key
to return to step 2

4. Press TRSF to save and exit

OR
Press SPK to save and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 102 FORWARDING

MMC 502 STATION FWD NO ANS TIMER
 3-85

MMC:321 KEYSET TYPE

- Available in iDCS 500-L only
DESCRIPTION
Assigns each keyset as DISPLAY or NON-DISPLAY. The TEXT MESSAGING feature requires that a
keyset has a display. A station set for display that dials a station set for non-display will not be
prompted with the text softkeys for text messaging.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 321 [201] KTS TYPE
Display shows keyset type NON DISPLAY

2. Dial station number (e.g., 205) [205] KTS TYPE

OR NON DISPLAY
Press UP or DOWN to select station and press RIGHT soft key to
move cursor
OR [ALL] KTS TYPE
Press ANS/RLS to select all stations NON DISPLAY

3. Dial 0 for NON DISPLAY or 1 for DISPLAY [205] KTS TYPE

OR DISPLAY
Press UP or DOWN to make selection and press RIGHT soft key
to return to step 2

4. Press TRSF to save and exit

OR
Press SPK to save and advance to next MMC

DEFAULT DATA: NON DISPLAY

RELATED ITEMS: MMC 715 PROGRAMMED STATION MESSAGE

MMC 115 PROGRAMMED STATION MESSAGE NUMBER
3-86 Chapter 3
MMCs (In Numeric Order)

MMC:323 CALLING PARTY NUMBER

DESCRIPTION
Allows a maximum 16 digits number to be entered and associated with a station number on a per
PRI/BRI basis. When this station makes an outgoing call on this PRI, the maximum 16 digits number
entered will be the Calling Party Number sent on this outgoing PRI call. There are 4 tables for a iDCS
500-L system and 2 for others system.
In case of empty, system used MMC 405: CO TRUNK NUMBER for the Calling Party Number.

PROGRAM KEYS

UP & DOWN Used to scroll through options/move cursor left or right

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF 323 [201] SEND CLIP
Display shows 1:

2. Dial extension (e.g., 230) [230] SEND CLIP

OR 1:
Press UP or DOWN to select extension and press RIGHT soft
key to move the cursor

3. Dial table number 1 ~ 6. [230] SEND CLIP

OR 2:
Press UP or DOWN to select table number and press RIGHT soft
key to move the cursor

4. Enter the Calling Party Number. [230] SEND CLIP

2:3055922900

5. Repeat Step 3 & 4 to enter other tables and Calling Party

Numbers.
OR
Repeat Steps 2, 3, & 4 to enter other station and
Calling Party Numbers.

6. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: EMPTY

RELATED ITEMS: MMC 405: CO TRUNK NUMBER

MMC 419: BRI OPTIONS
MMC 420: PRI OPTIONS
MMC 831: VOIP PARAMETER
 3-87

MMC:400 CUSTOMER ON/OFF PER TRUNK

DESCRIPTION
Assigns several options (listed below) on a per-trunk basis.

OPTIONS

0 1A2 EMULATION When this option is set to ON up to 4 internal stations can participate in a
conversation on this trunk by pressing the trunk key.

1 TRUNK INC DND When this option is set to ON a trunk that is programmed to ring a
specific station (a private line or DIL) will ring at that station if the station
is in DND.

2 TRUNK FORWARD When this option is set to OFF this trunk will not follow a ringing stations
call forwarding.

3 LCR ALLOW When this option is set to ON this trunk will follow the LCR dial even if
normal outgoing dial. – Available in U.K., Australia, New Zealand only.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 400 [701] TRK ON/OFF
Display show 1A2 EMULATE:OFF

2. Dial trunk number (e.g. 704) [704] TRK ON/OFF

OR 1A2 EMULATE:OFF
Press UP or DOWN key to select trunk
OR
Press ANS/RLS for all trunks and press RIGHT soft key to move [ALL] TRK ON/OFF
cursor to options 1A2 EMULATE :?

3. Dial option number from above list (0–4) [704] TRK ON/OFF
OR TRK FORWARD :ON
Press UP or DOWN key to select option and press RIGHT soft
key to move cursor

4. Dial 1 for ON or 0 for OFF [704] TRK ON/OFF

OR TRK FORWARD: OFF
Press UP or DOWN key to select ON/OFF and press RIGHT soft
key to return to step 2
3-88 Chapter 3
MMCs (In Numeric Order)

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: 1A2 EMULATE OFF

TRUNK INC DND OFF
TRUNK FWRD ON
LCR ALLOW OFF

RELATED ITEMS: NONE

 3-89

MMC:401 C.O./PBX LINE

DESCRIPTION
Used to select the mode of the C.O. line. If the PBX mode is chosen, this allows PBX access codes to be
recognized, thus allowing more complete toll restriction (call barring). This mode is assigned on a per-
trunk basis.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 401 [701] PBX LINE
Display shows CO LINE

2. Dial trunk number (e.g., 704) [704] PBX LINE

OR CO LINE
Use UP or DOWN to scroll through trunk

numbers and press RIGHT soft key to move [ALL] PBX LINE
OR ?
Press ANS/RLS to select ALL

3. Dial 1 for PBX or 0 for C.O. [704] PBX LINE

OR PBX LINE
Use UP or DOWN to scroll through options
Press RIGHT soft key to return to step 2

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: ALL TRUNKS C.O. LINE

RELATED ITEMS: NONE

3-90 Chapter 3
MMCs (In Numeric Order)

MMC:402 TRUNK DIAL TYPE

DESCRIPTION
Used to determine the dialling type of each C.O. line. There are two options:
0 DIAL PULSE (rotary dial)
1 Dual Tone Multi-Frequency (DTMF).

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 402 [701] DIAL TYPE
Display shows DTMF TYPE

2. Dial trunk number (e.g., 704) [704] DIAL TYPE

OR DTMF TYPE
Use UP or DOWN to scroll through trunk numbers

and press RIGHT soft key to move the cursor [ALL] DIAL TYPE
OR ?
Press ANS/RLS to select ALL

3. Dial 0 for DTMF, or 1 for PULSE [704] DIAL TYPE

OR DIAL PULSE TYPE
Use UP or DOWN to scroll through options
Press RIGHT soft keys to return to step 2

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: ALL TRUNKS DTMF

RELATED ITEMS: MMC 501 SYSTEM TIMERS

MMC 503 TRUNK-WIDE TIMERS
 3-91

MMC:403 TRUNK TOLL CLASS

DESCRIPTION:
Assigns toll class level assignments on a per-trunk or all-trunk basis in a day or night condition. The
options for toll level will follow either the station class or the class of service defined in MMCs 702,
Toll Deny Table, and 703, Toll Allowance Table. The toll classes that are available are listed below
with their entry numbers.

ENTRY NUMBER CLASS TYPE DESCRIPTION

0 F-STN Follow station toll restriction
1 CLS-A Follow toll class A (Unrestricted)
2 CLS-B Follow toll class B
3 CLS-C Follow toll class C
4 CLS-D Follow toll class D
5 CLS-E Follow toll class E
6 CLS-F Follow toll class F
7 CLS-G Follow toll class G
8 CLS-H Follow toll class H (All restricted)

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 403 [701] TOLL CLASS
Display shows D:F-STN N:F-STN

2. Dial trunk number (e.g.704) [704] TOLL CLASS

OR D:F-STN N:F-STN
Use UP or DOWN to scroll through trunk numbers and press
RIGHT soft key to move the cursor
OR [ALL] TOLL CLASS
Press ANS/RLS to select ALL D:F-STN N:F_STN

3. Enter day toll class (e.g. 2 for CLS-B) [704] TOLL CLASS
OR D:CLS-B N:F-STN
Press UP or DOWN to scroll through toll classes and use RIGHT
soft key to move the cursor

4. Enter night toll class (e.g., 2)

OR
Press UP or DOWN to scroll through toll classes and use RIGHT [704] TOLL CLASS
soft key to return to step 2 D:CLS-B N:CLS-B
3-92 Chapter 3
MMCs (In Numeric Order)

5. Press TRSF to store data and exit

OR
Press SPK to store data and advance to next MMC

DEFAULT DATA: ALL TRUNKS F-STN

RELATED ITEMS: MMC 301 ASSIGN STATION COS

MMC 507 ASSIGN AUTO RING PLAN TIME
MMC 701 ASSIGN COS CONTENTS
TOLL RESTRICTION
 3-93

MMC:404 TRUNK NAME

DESCRIPTION:
Allows an 11-character name to be entered to identify an individual trunk.

Names are written using the keypad. Each key press selects a character. Pressing the dial pad key
moves the cursor to the next position. For example, if the directory name is “SAM SMITH,” press the
number “7” four times to get the letter “S.” Now press the number “2” once to get the letter “A.”
Continue selecting characters from the table below to complete your message. Pressing “A” button
will change the letter from upper case to lower case.

When the character you want appears on the same dial pad key as the previous character,
press the UP key to move the cursor to the right.

COUNT 1 2 3 4 5

DIAL 0 < > . ) 0

DIAL 1 Space ? , ! 1

DIAL 2 A B C @ 2

DIAL 3 D E F # 3

DIAL 4 G H I $ 4

DIAL 5 J K L % 5

DIAL 6 M N O ^ 6

DIAL 7 P Q R S 7

DIAL 8 T U V * 8

DIAL 9 W X Y Z 9

DIAL * : = [ ] *

The # key can be used for the following special characters: #, space, &, !, :, ?, ., ,, %, $, -,
<, >, /, =, [, ], @, ^, (, ), _, +, {, }, |, ;,", →,` , and \.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
A Key 19 on DCS keyset and Key 21 on iDCS keyset, acts as toggle between upper
case and lower case
3-94 Chapter 3
MMCs (In Numeric Order)

ACTION DISPLAY
1. Press TRSF 404
Display shows [701] TRUNK NAME

2. Dial trunk (e.g., 704)

OR [704] TRUNK NAME
Press UP or DOWN to select trunk and press RIGHT soft key to
move the cursor

3. Enter trunk name using the procedure described above Press [704] TRUNK NAME
RIGHT soft key to return to step 2 TELECOMS

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NO NAMES ENTERED

RELATED ITEMS: MMC 104 STATION NAME

MMC 405 TRUNK NUMBER
 3-95

MMC:405 TRUNK NUMBER

DESCRIPTION:
Allows an 11-digit number to be entered to identify an individual trunk.

Numbers are written using the keypad. Each press of a key selects a digit. Pressing the desired key
moves the cursor to the next position. For example, if the directory number is 426-4100, press the
number 4 once to get the number 4. Now press the number 2 once for number 2. Continue selecting
characters from the table below to complete your number.

When the number you want appears on the same dial pad key as the previous number,
press the UP key to move the cursor to the right or the DOWN key to move the cursor
left. A space can be entered by using these keys.

COUNT 1 2 3 4 5

DIAL 0 0 < > . )

DIAL 1 1 Space ? , !

DIAL 2 2 A B C @

DIAL 3 3 D E F #

DIAL 4 4 G H I $

DIAL 5 5 J K L %

DIAL 6 6 M N O ^

DIAL 7 7 P Q R S

DIAL 8 8 T U V *

DIAL 9 9 W X Y Z

DIAL * * : = [ ]

The
, ,#/,key
=, can
[, ], be used for special characters: #, space, &, !, :, ?, ., %, $, -,
@, ^, (, ), _, +, {, }, |, ;, \, " and ~.

PROGRAM KEYS

UP & DOWN Used to scroll through options/move cursor left or right

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
A Key 19 on DCS keyset and Key 21 on iDCS keyset; acts as toggle between upper
case and lower case
3-96 Chapter 3
MMCs (In Numeric Order)

ACTION DISPLAY
1. Press TRSF 405
Display shows [701] CO TEL NO.

2. Dial trunk (e.g., 704)

OR [704] CO TEL NO.
Press UP or DOWN to select trunk and press RIGHT soft key to
move the cursor

3. Enter trunk number using the procedure described above [704] CO TEL NO.
3054264100

4. Press RIGHT soft key to return to step 2

OR
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NO NUMBERS ENTERED

RELATED ITEMS: MMC 404 TRUNK NAME

 3-97

MMC:406 TRUNK RING ASSIGNMENT

DESCRIPTION
Enables ringing to a specific station or to a group of stations when incoming calls are received. This
MMC controls ring plan destinations for ring down trunks. If the ring plan destinations are not input
the default ring plan is ring plan 1. Station group 500 is default in Ring Plan 1.

DEVICE DEFAULT DN
3 Digit Station 201–349
3 Digit Station group 500–5xx
4 Digit Station 2001–2xxx
4 Digit Station group 5000–5xxx

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL (trunks only)

ACTION DISPLAY
1. Press TRSF 406 [701] TRK RING
Display shows 1:500 2:500

2. Use UP or DOWN to scroll through trunk [All] TRK RING

numbers and press the RIGHT soft key to 1:500 2:500
move the cursor OR press ANS/RLS for ALL OR

3. Dial trunk number (e.g., 704) [704] TRK RING

1:500 2:500

4. Dial ring plan number or press the RIGHT softkey to move to [704] TRK RING
the next step. 1:500 2:500

5. Dial station number or station group number

[704] TRK RING
(e.g., 205)
1:205 2:500
OR
Press UP or DOWN key to select station
number or station group number and press RIGHT soft key to [704] TRK RING
move cursor to the next 1:205 2:501
ring plan destination and repeat step 5

OR
Press LEFT soft key to return to step 5
OR
Press TRSF to store and exit
3-98 Chapter 3
MMCs (In Numeric Order)

6. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: ALL TRUNKS RING DEFAULT OPERATOR GROUP (500, 5000)

RELATED ITEMS: MMC 202 CHANGE FEATURE PASSCODES

MMC 507 ASSIGN RING PLAN TIME
MMC 601 ASSIGN STATION GROUP
 3-99

MMC:407 FORCED TRUNK RELEASE

DESCRIPTION
Provides a positive forced trunk release to a specific trunk or all trunks in the event of a trunk lock-up.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 407 [701] TRK RELS.
Display shows RELEASE?_Y:1,N:0

2. Dial in trunk number ( e.g., 704) [704] TRK RELS.

OR RELEASE?_Y:1,N:0
Press UP or DOWN key selected trunk and press right soft key
OR [ALL] TRK RELS.
Press ANS/RLS to select all trunks RELEASE?_Y:1,N:0

3. Dial 1 for YES [704] TRK RELS.

OR RELEASE?1Y:1,N:0
Dial 0 for NO
(Pressing 1 or 0 will return to step 2)

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: NONE

3-100 Chapter 3
MMCs (In Numeric Order)

MMC:408 ASSIGN TRUNK MOH SOURCE

DESCRIPTION
Allows the system administrator to select which Music on Hold (MOH) source can be heard on each
trunk. For the five types of selections, see below.

OPTIONS

TONE: An intermittent tone is played to the caller.

NONE: No Music on Hold selection.
37X: If internal MOH port number, a chime tune is played. If
another MOH port number, an external source from a MISC
(daughter) board is played.
39XX (when AA is used): The MOH source is provided by the AA card. See MMC 736.
CADENCE / SVMi PORT NUMBER: If you have a CADENCE Voice Mail System installed you may
also select a CADENCE / SVMi recording as a music source.
The recording must already been defined in MMC 756 and will
show up here as the CADENCE port associated with the
recording.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 408 [701] TRK MOH
Display shows current setting MOH SOURCE:TONE

2. Dial trunk number (e.g., 704) [704] TRK MOH

OR MOH SOURCE:TONE
Use UP or DOWN to scroll through trunk
numbers and press RIGHT soft key to move cursor [ALL] TRK MOH
OR MOH SOURCE:?
Press ANS/RLS to select ALL

3. Enter source number (e.g., 371) [705] TRK MOH

OR MOH SOURCE:371
Press UP or DOWN key to select option
Press RIGHT soft key to return to step 2 above

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC
 3-101

DEFAULT DATA: TONE

RELATED ITEMS: MMC 736 ASSIGN AA MOH

MMC 756 ASSIGN VM MOH
3-102 Chapter 3
MMCs (In Numeric Order)

MMC:409 TRUNK STATUS READ

DESCRIPTION
Allows the status of trunks to be read in a format that will enable the servicing personnel to quickly
identify the ownership and position of a trunk. This is a read-only MMC.

OPTION TABLE

00 Port Number (Cabinet/Slot/Port)

01 Type: LOOP, GND, E&M, DID, BRI, PRI. VOIP…
02 1A2 Emulation On/Off
03 Trunk Forward On/Off
04 Line Type: CO/PBX
05 Dial Type: DTFM/Dial Pulse
06~11 Ring Plan Toll Restriction (1–6)
12~17 Ring Plan Ring Destination (1–6)
18 MOH Source
19 DISA Status

PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 409 [701] TRK STATUS
Display shows PORT:C1-S5-P01

2. Enter trunk number via dial keypad (e.g.,704) [704] TRK STATUS
OR PORT:C1-S5-P04
Press UP or DOWN key to make selection and press RIGHT soft
key to advance cursor

3. Enter in desired option 00-12 (e.g. 02) [704] TRK STATUS

OR TYPE:LOOP TRUNK
Press UP or DOWN key to make selection

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC
 3-103

DEFAULT DATA: FOLLOW TRUNK

RELATED ITEMS: MMC 400 CUSTOMER ON/OFF PER TRUNK

MMC 401 C.O./PBX LINE
MMC 402 TRUNK DIAL TYPE
MMC 403 TRUNK TOLL CLASS
MMC 404 TRUNK NAME
MMC 406 TRUNK RINGING ASSIGNMENT
MMC 408 ASSIGN TRUNK MUSIC ON HOLD SOURCE
MMC 410 ASSIGN DISA TRUNK
3-104 Chapter 3
MMCs (In Numeric Order)

MMC:410 ASSIGN DISA TRUNK

DESCRIPTION
Allows the system the ability to have Direct Inward System Access (DISA). Because there is a
possibility that unauthorized calls will be made via this feature, several safeguards have been added.
The end user must be informed of these to prevent unnecessary service calls. DISA can lockout when a
predetermined number of invalid consecutive calls are attempted. Callers will then receive error tone
until the programmable timer has expired. The * key may be used to initiate new dial tone while in a
station to station call. The # key may be used to terminate the DISA call and disconnect the central
office line. DISA lines must be assigned to the Ring Plan(s).

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL (trunks)

ACTION DISPLAY
1. Press TRSF 410 [701] 123456
Display shows DISA LINE:000000

2. Dial trunk number (e.g., 704) [704] 123456

OR DISA LINE:000000
Press UP or DOWN key to select trunk and press RIGHT soft
key
OR [ALL] 123456
Press ANS/RLS key to select all trunks DISA LINE:000000
OR

3. Press VOL key UP or DOWN key to select a Ring Plan (e.g. [704] 123456
ring plan 3). DISA LINE:001000
OR
Using the dial pad press 1 to apply and 0 not to apply to a
particular Ring Plan and press RIGHT soft key to return to step
2

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: ALL TRUNKS NORMAL

RELATED ITEMS: MMC 500 SYSTEM-WIDE COUNTERS

MMC 507 ASSIGN RING PLANS
 3-105

MMC:411 ASSIGN E1 SIGNAL TYPE

DESCRIPTION
Defines the type of signalling for each E1 trunk assigned to the card. There are four kinds of trunks as
detailed below. There are three types of signalling associated with E & M and DID. E1 channels (1-30)
that are not used should have TYPE programmed as UNUSED.

TRUNK SIGNALLING COMMENTS

LOOP BR_14301_NOT BRAZIL, L, I, ERICSSON, 1/1914, FOR TEST
BR_14301_OPT BRAZIL, L, I, ERICSSON, 2/1914, FOR TEST
RU_LOOP RUSSIA, L, I/O, LOOP START
E&M IMMEDIATE COMMON, E/D, I/O, IMMEDIATE START
DELAYED COMMON, E/D, I/O, DELAY
ITU_WINK COMMON, E/D, I/O, WINK START
ITU_WINK_MPD COMMON, E/D, I/O, WINK START WITH MPD
BR_CONTINU BRAZIL, E/D, I/O, CONTINUE
BR_PULSED BRAZIL, E/D, I/O, PULSED
BR_R2_DIGIT BRAZIL, E/D, I/O, R2 DIGITAL
BR_BLD_160 BRAZIL, E, I/O, ERICSSON, 2/1914, 14102_N
BR_BLD_157 BRAZIL, E, I/O, ERICSSON, 2/1914, 14102_O
BR_14102_NOT BRAZIL, E, I/O, ERICSSON, 1/1914
BR_14102_OPT BRAZIL, E, I/O, ERICSSON, 1/1914
RU_ADSE RUSSIA, E/D, I/O, PABX
RU_HARRIS_UK RUSSIA, E/D, I/O, HARRIS, PABX, UK_EM
RU_USER_ROM RUSSIA, E/D, I/O, USER ROM
AR_WINK ARGENTINA, E/D, I/O, WINK
AR_WINK_MPD ARGENTINA, E/D, I/O, WINK-MPD
CHINA_NO1 CHINA, E/D, I/O, NO.1 OF CHINA
POL_WINK_MPD POLAND, E/D, I/O, POLAND WINK MPD
DID IMMEDIATE COMMON, E/D, I/O, IMMEDIATE START
DELAYED COMMON, E/D, I/O, DELAY
ITU_WINK COMMON, E/D, I/O, WINK START
ITU_WINK_MPD COMMON, E/D, I/O, WINK START WITH MPD
BR_CONTINU BRAZIL, E/D, I/O, CONTINUE
BR_PULSED BRAZIL, E/D, I/O, PULSED
BR_R2_DIGIT BRAZIL, E/D, I/O, R2 DIGITAL
RU_ADSE RUSSIA, E/D, I/O, PABX
RU_HARRIS_UK RUSSIA, E/D, I/O, HARRIS, PABX, UK_EM
RU_USER_ROM RUSSIA, E/D, I/O, USER ROM
AR_WINK ARGENTINA, E/D, I/O, WINK
AR_WINK_MPD ARGENTINA, E/D, I/O, WINK-MPD
CHINA_NO1 CHINA, E/D, I/O, NO.1 OF CHINA
POL_WINK_MPD POLAND, E/D, I/O, POLAND WINK MPD
UNUSE
3-106 Chapter 3
MMCs (In Numeric Order)

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 411 [701] E1 SIGNAL
Display shows UNUSE

2. Enter desired trunk number (e.g., 705) [705] E1 SIGNAL

OR UNUSE
Press UP or DOWN key to make selection
Press RIGHT soft key to move cursor
[ALL] E1 SIGNAL
OR
?
Press ANS/RLS to select all trunks

3. Press UP or DOWN key to trunk type select and press RIGHT [705] E1 SIGNAL
soft key to move cursor E&M:IMMEDIATE

4. Press UP or DOWN key to signalling select and press RIGHT [705] E1 SIGNAL
soft key to E&M:ITU_WINK

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: TRUNK PROGRAMMING

 3-107

MMC:412 ASSIGN TRUNK SIGNAL

DESCRIPTION
Allows for the assignment of analog DID or E&M cards for proper signalling. This MMC is only for
analog types of DID/E&M trunks. These trunks can also use the translation tables in MMC 714. The
signalling condition types are as follows:

IMMEDIATE
DELAYED
WINK

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 412 [701] TRK SIGNAL
Display shows IMMEDIATE START

2. Enter desired trunk number (e.g., 705) [705] TRK SIGNAL

OR IMMEDIATE START
Press UP or DOWN key to make selection and press RIGHT soft
key to move cursor
OR
Press ANS/RLS to select all trunks

3. Enter desired trunk type selection from above list [705] TRK SIGNAL
OR WINK START
Press UP or DOWN key to make selection and press RIGHT soft
key

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: IMMEDIATE

RELATED ITEMS: MMC 416 E&M/DID RINGDOWN

MMC 714 DDI NUMBER AND NAME TRANSLATION
3-108 Chapter 3
MMCs (In Numeric Order)

MMC:413 VMS CALL TYPE

DESCRIPTION
This program needs when VOICE MAIL/AUTO ATTENDANT (SVM-800) is used.
Defines the type of signalling for voice mail assigned trunk.

AP ANSWERING PHONE
AT AUDIO TEX
AA AUTO ATTENDANT
VM VOICE MAIL

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 413 [701] CTYPE AP:N
Display shows AT:N AA:Y VM:N

2. Enter desired trunk number (e.g., 702) [702] CTYPE AP:N

OR AT:N AA:Y VM:N
Press UP or DOWN key to make selection
Press RIGHT soft key to move cursor
OR
Press ANS/RLS to select all trunks

3. Enter 1 for YES, or 0 for NO [702] CTYPE AP:N

OR AT:N AA:Y VM:N
Press UP or DOWN key to make selection
and press RIGHT soft key

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: AP NO
AT NO
AA YES
VM NO

RELATED ITEMS: NONE

 3-109

MMC:414 PRS SIGNAL

DESCRIPTION
Used on a per-trunk basis to define if a C.O. line is to be either a Metering Pulse (MPD) or a Polarity
Reversal Signal (PRS) trunk.

A Meter Pulse Trunk will detect a C.O provided meter pulse. A Polarity Reversal trunk will detect
the line reversal signal which may be provided by the C.O. When the other party answers the
outgoing call or the outside party clears the call. If the trunk is designated as PRS detection, the call
duration timer will be started and the results printed on the SMDR record. PRS detection is also
essential for dropping a trunk-to- trunk conversation which is unsupervised by an internal party.

There are three types of PRS mode: PRS 1, PRS 2 and PRS 3.

PRS 1 When first PRS is detected, call duration is started. When second PRS is detected, call
duration timer stopped. The call is not released until hanging-on.
PRS 2 When first PRS is detected, call duration timer is started. When second PRS is detected, call
duration timer is stopped and call is released.
PRS 3 The call duration timer starts based on the timer. When first PRS is detected, call duration
timer is stopped and call is released.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 414 [701] TRK PRS
Display shows NONE

2. Dial desired trunk number (e.g., 705) [705] TRK PRS

OR NONE
Press UP or DOWN to select trunk and use RIGHT soft key to
move cursor

3. Dial 0 for PRS 1, 1 for PRS 2, 2 for PRS 3 or 3 for MPD or 4 for [705] TRK PRS
NORMAL PRS 2
OR
Press UP or DOWN key to scroll through options and use LEFT
or RIGHT soft key to return to step 2

4. Press TRSF to save and exit

OR
Press SPK to save and advance to next MMC
3-110 Chapter 3
MMCs (In Numeric Order)

DEFAULT DATA: NORMAL(NONE)

RELATED ITEMS: MMC503 TRUNK-WIDE TIMER

 3-111

MMC:415 REPORT TRUNK ABANDON DATA

DESCRIPTION
Allows the system administrator or technician to enable or disable the reporting of abandoned C.O.
calls for which CLIP information has been collected on a per-trunk basis. There are two options for
this MMC as follows:

0 REPORT: NO Abandoned call records for incoming calls with CID information will not be
printed on SMDR or stored in the system call abandon list. These records will
continue to be stored in the station review list.

1 REPORT: YES Abandoned call records for incoming calls with CID information will be printed
on SMDR and stored in the system call abandon list. These records will also be
stored in the station review list.

In order for these abandoned call records to print on SMDR, MMC 725 SMDR OPTIONS
Option 11 Print Abandoned Call Records must be set to YES.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 415 [701] TRK ABNDN
Display shows REPORT:YES

2. Dial trunk number (e.g., 705) [705] TRK ABNDN

OR REPORT:YES
Use UP and DOWN to select trunk and press RIGHT soft key to
move cursor

3. Dial 1 for YES or 0 for NO [705] TRK ABNDN

OR REPORT:NO
Use UP and DOWN to select option and press
RIGHT soft key to return to step 2.

4. Press TRSF to save and exit

OR
Press SPK to save and advance to next MMC

DEFAULT DATA: ALL TRUNKS REPORT :YES

RELATED ITEMS: MMC 725 SMDR OPTIONS

MMC 425 ASSIGN CALLER ID TRUNKS
3-112 Chapter 3
MMCs (In Numeric Order)

MMC:416 ASSIGN E&M/DID RINGDOWN

DESCRIPTION
This MMC defines which ring destination table an E&M or DID trunk will follow for incoming calls.
There are three options for each trunk as defined below.

0. FOLLOW INCOM DGTWhen a trunk is set to this option calls will ring at the destination that
matches the digits received from the CO. This is the same as the previous
UNUSE DID TRANS option.

1. FOLLOW DID TRANS When a trunk is set to this option calls will ring at the destination defined
in MMC 714 that matches the digits received from the CO. This is the
same as the previous USE DID TRANS option

2. FOLLOW TRK RING If this option is selected, press the right soft key and “NO. RCV DIGIT:”
will appear on the display. Here is where the number of incoming digits
from C.O. must be entered (0 through 4). When a trunk is set to this option
calls will ring at the destination defined in MMC 406 for that trunk. If the
destination defined in MMC 406 is a VMAA port or group then the system
will repeat the digits received from the CO to the port when it answers.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 416 [701] E&M TRANS
Display shows FOLLOW DID TRANS

2. Enter desired trunk number (e.g., 705) [705] E&M TRANS

OR FOLLOW DID TRANS
Press UP or DOWN key to make selection and press RIGHT soft
key to move cursor
OR [ALL] E&M TRANS
Press ANS/RLS to select all trunks FOLLOW INCOM DGT

3. Press the right softkey and enter the number of incoming digits. [705] E&M TRANS
NO. RCV DIGIT: 4

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: FOLLOW INCOMING DIGIT

RELATED ITEMS: MMC 714 DID NUMBER AND NAME TRANSLATION

 3-113

MMC:417 E1/PRI CRC4 OPTION

DESCRIPTION
This option is used to enable/disable CRC4 generation and checking. It is useful with some networks
which do not support CRC4 framing but only PCM30 framing. By default, the CRC option is ON.

After changing this option, MMC 418 must be used to restart the card to make the change
effective.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 417 [701] E1/PRI CRC
Display shows ON

2. Enter first trunk number in PRI card (e. g 701) OR [701] E1/PRI CRC
Press UP or DOWN to select trunk and use RIGHT soft key to ON
move cursor

3. Enter 1 for ON 0 for OFF [701] E1/PRI CRC

OR OFF
Press UP or DOWN key to select and press RIGHT soft key

4. Press TRSF to save and exit

OR
Press SPK to save and advance to next MMC

DEFAULT DATA: FOLLOW INCOMING

RELATED ITEMS: MMC 714 DID NUMBER AND NAME TRANSLATION

3-114 Chapter 3
MMCs (In Numeric Order)

MMC:418 BRI AND PRI CARD RESTART

DESCRIPTION
This MMC is used to restart a BRI and a PRI card at the card level. This action is required to update
the processor on the BRI and PRI card to any changes in the card setup MMC’s and to put these
changes into effect.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 418 [725] RESTART
Display shows first BRI or PRI circuit CARD RESTART?NO

2. Dial first trunk on a BRI or PRI card [733] RESTART

(e.g., 733) CARD RESTART?NO
OR
Press UP or DOWN key to select the first trunk and press
RIGHT soft key to move the cursor

3. Dial 1 for YES [733] RESTART

OR CARD RESTART?YES
Dial 0 for NO
Pressing 1 will advance to step 4

4. Dial 1 for YES [733] RESTART

OR ARE YOU SURE?YES
Dial 0 for NO
Pressing 1 or 0 will return to step 2

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 419 BRI OPTION

MMC 420 PRI CONTROL
MMC 423 S/T MODE
MMC 424 BRI S0 MAPPING
 3-115

MMC:419 BRI OPTION

DESCRIPTION
Assigns several options on a per-BRI basis and there are different options depending on whether the
BRI is programmed as a trunk or station in MMC 423.

If any changes are made in this MMC, the BRI card that is affected by these changes
MUST be restarted using MMC 418 in order for the changes to become effective.

OPTIONS FOR BRI PORTS PROGRAMMED AS TRUNKS IN MMC 423

0 ANY CHANNEL When this option is set to YES, the system will place calls on any free
channel of that BRI if the channel chosen by the user is busy. If set to
NO, the user will receive a busy signal if they attempt to access a busy
channel even if the other channel on that BRI is free.

1 BRI MODE
P-P DID Point to Point Direct Inward Dial. This operates in a similar manner to
an analog DID circuit with multiple CO numbers pointed to a single
channel and translated within the system (MMC714) to a single device.

P-M NOR Point to Multi-point NORmal. This type of circuit operates in a similar
manner to P-P NORmal but allows multiple devices to be attached to
the circuit. Ringing is defined in MMC 406.

P-M MSN Point to Multi-point MSN. This setting is used when the line uses the
MSN supplementary service. Ringing is defined in MMC 421.

P-P NOR Point to Point NORmal. This operates like a standard telephone line
with one CO number per channel and ring according to MMC 406.

2 DLSEND
OVERLAP Digits will be sent as they are dialed by the user.

ENBLOCK Digits will be collected and sent in a single block similar to a Cell
phone.

3 CLIP TABLE Used to select the Calling Party Number to send to the network.In
case of NONE, MMC 405 CO TRUNK NUMBER is sent to the network.
In other cases, MMC 323 Calling Party Number entry corresponding
with the selected number is sent to the network.
3-116 Chapter 3
MMCs (In Numeric Order)

OPTIONS FOR BRI PORTS PROGRAMMED AS STATIONS IN MMC 423

0 ANY CHANNEL When this option is set to YES, the system will place calls on any free
channel of that BRI if the channel chosen by the user is busy (i.e.,
Preferred channel selection). If set to NO, the user will receive a busy
signal if they attempt to access a busy channel even if the other
channel on that BRI is free (i.e., Exclusive channel selection).

1 POWER FEED This field determines if power to a BRI access will be supplied. (YES or
NO)

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press UP or DOWN key to select BRI trunk and [725] BRI-TRK
Press RIGHT soft key. CHANNEL ANY:YES

2. Dial BRI trunk number (e.g., 727) [727] BRI-TRK

OR CHANNEL ANY:YES
Press UP or DOWN key to select BRI trunk and
Press RIGHT soft key

3. Select option item. [727] BRI-TRK

OR CHANNEL ANY:NO
Press UP or DOWN key to select option item and
Press RIGHT soft key.

[727] BRI-TRK
BRI MODE:P-M MSN

[727] BRI-TRK
DLSEND :OVERLAP

[727] BRI-TRK
CLIP TABLE :NONE

4. Select option. [727] BRI-TRK

OR CLIP TABLE:1
Press UP or DOWN key to select option item and
Press RIGHT soft key.

5. Dial BRI station number (e.g., 729) [729] BRI-STN

OR CHANNEL ANY:YES
Press UP or DOWN key to select BRI station and
Press RIGHT soft key.
 3-117

6. Select option item. [729] BRI-STN

OR CHANNEL ANY:YES
Press UP or DOWN key to select BRI station and
Press RIGHT soft key.

[729] BRI-STN
POWER FEED :NO

7. Select option. [729] BRI-STN

OR POWER FEED :YES
Press UP or DOWN key to select option item and
Press RIGHT soft key.

8. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: For BRI Ports programmed as Trunks:

CHANNEL ANY = YES
BRI MODE = P-P DDI
DLSEND = OVERLAP
CLIP TABLE = NONE

For BRI Ports programmed as Stations:

CHANNEL ANY = YES
POWER FEED = NO

RELATED ITEMS: MMC418 CARD RESTART

MMC423 S/T MODE
3-118 Chapter 3
MMCs (In Numeric Order)

MMC:420 PRI CONTROL

DESCRIPTION
This MMC allows the technician to program a PRI trunk board. It is allowed ability of DDI/NORMAL
access and setting dial send mode to OVERLAP or ENBLOCK.

OPTION TABLE

CHANNEL ANY:
y YES = Preferred channel selection (i.e., another idle channel may be used for this call if this
channel is initially selected);
y NO = Exclusive channel selection (i.e., only this channel may be used)
for this call if this channel is initially selected)

PRI MODE
y PRI access mode selection (DDI, NORMAL)

DLSEND
Dial sending mode selection (OVERLAP, ENBLOCK)
y OVERLAP Digits will be sent as they are dialed by the user.
y ENBLOCK Digits will be collected and sent in a single block similar to a Cell phone.

CLIP TABLE
Used to select the Calling Party Number to send to the network.
In case of NONE, MMC 405 CO TRUNK NUMBER is sent to the network. In other cases, MMC 323
Calling Party Number entry corresponding with the selected number is sent to the network.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
 3-119

ACTION DISPLAY
1. Press TRSF 420 [701] PRI OPTION
Display shows CHANNEL ANY:YES

2. Dial first PRI trunk number in PRI card (e.g.,730) [730] PRI OPTION
OR CHANNEL ANY:YES
Press UP or DOWN key to make selection and press RIGHT
soft key.

3. Enter option number to make selection. [730] PRI OPTION

OR PRI MODE:DDI
Press UP or DOWN key to make selection.

4. Press UP or DOWN key to make selection. [730] PRI OPTION

Then press RIGHT soft key. PRI MODE:NORMAL

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: ANY CHANNEL: YES

PRI MODE: DDI
DLSEND: OVERLAP
CLIP TABLE: NONE

RELATED ITEMS: MMC 323 CALLING PARTY NUMBER

MMC 405 CO TRUNK NUMBER
MMC 418 CARD RESTART
MMC 714 DID NAME AND NUMBER TRANSLATION
3-120 Chapter 3
MMCs (In Numeric Order)

MMC:421 MSN DIGIT

DESCRIPTION
Provides a method of assigning an incoming MSN call to a specific station. If any entry in MSN
DIGIT TABLE matches an incoming call’s called party number, either the specific station is alerted, if
it is programmed to accept the call, or the call is cleared if it is programmed to reject the call.

If the incoming called party number does not have a matching entry in the MSN table, MMC 406
ringing destination is alerted or the call is released by option.

You can give each MSN number to a specific station and you can select call waiting option: when a
destination is busy, the incoming call must be cleared or camped-on to the station (which is alerted to
the call).

There is a total of eight entries on a trunk basis and each entry consists of the following fields:

DIGIT DIGIT Digits to be received. There is a maximum of 12 digits

1-6 These numbers correspond to the six ring plan destinations for this MSN. The
destinations can be either stations or station groups.
CALL WAIT Toggles YES or NO: if YES then the call will be camped-on at busy destination
while NO gives busy indication.
OPTION Accept: The selected destination party will be alerted.
Reject: The call will be cleared.

For each BRI access, two adjacent ports are assigned. You need only change the value for
one of the two ports; the value for the other port will be changed automatically

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL
 3-121

ACTION DISPLAY
1. Press TRSF 421 [701] MSN DGT (1)
Display shows DGT:

2. Enter trunk number (e.g., 704) [704] MSN DGT (1)

OR DGT:
Press UP or DOWN to scroll through ISDN PORT and press
RIGHT soft key to move cursor

3. Enter the location 1-8 (e.g. 4) [704] MSN DGT (4)

OR DGT:
Press UP or DOWN to select location and press RIGHT soft key
to move cursor

4. Enter digits to be translated (e. g. 4603881) via dial keypad and [704] MSN DGT (4)
press RIGHT soft key to DGT:4603881
Move to the destination selection (Max. Digit is 12)

5. Enter destinations for 6 ring plan via dial keypad (e.g. 204 for [704] MSN DGT (4)
ring plan 1) 1:204 2:NONE
OR
Press UP or DOWN key to make selection and press RIGHT soft
key

6. Enter 1 for YES or 0 for NO [704] MSN DGT (4)

OR CW:NO OPT:ACEPT
Press UP or DOWN key to make selection and press RIGHT soft
key

7. Enter 1 for ACCEPT or 0 for REJECT [704] MSN DGT (4)

OR CW:NO OPT:ACEPT
Press UP or DOWN key to make selection and press RIGHT soft
key

8. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 210 CUSTOMER ON/OFF PER TENANT

MMC 419 BRI OPTION
MMC 423 S/T MODE
3-122 Chapter 3
MMCs (In Numeric Order)

MMC:422 TRUNK COS

DESCRIPTION
Used to assign a class of service to each trunk during one of the 6 different ring plans available. There
are 30 different classes of service that are defined in MMC 701 Assign COS Contents. Classes of
service are numbered 01–30. Trunk COS applies on Tandem connections.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 422 [701] TRK COS
Display shows first trunk 1:01 2: 3:

2. Dial trunk number (e.g., 705) [705] TRK COS

OR 1:01 2: 3:
Use UP and DOWN to scroll through trunks Press RIGHT soft
key to advance to step 3
OR
Use UP and DOWN to scroll through trunks and press LEFT soft
key to advance to step 4
OR [ALL] TRK COS
Press ANS/RLS to select all trunks 1:01 2: 3:

3. Enter day class of service (e.g., 05) [705] TRK COS

OR 1:05 2: 3:
Use UP and DOWN to scroll through classes of service and
press RIGHT soft key to advance to step 4
OR
Use UP and DOWN to scroll through classes of service and
press LEFT soft key to return to step 2

4. Enter the next ring plan class of service [705] TRK COS
(e.g., 05) 1:05 2:05 03:
OR
Use UP and DOWN to scroll through classes of service and
press RIGHT soft key to return to step 2
OR
Use UP and DOWN to scroll through classes of service and
press LEFT soft key to return to the previous step.

5. Press TRSF to save and exit

OR
Press SPK to save and advance to next MMC
 3-123

DEFAULT DATA: ALL RING PLANS COS 01

RELATED ITEMS: MMC 701 ASSIGN COS CONTENTS

MMC 507 ASSIGN RING PLANS
3-124 Chapter 3
MMCs (In Numeric Order)

MMC:423 S/T MODE

DESCRIPTION
Allows the technician to select whether a BRI circuit is a station port or a trunk port.

OPTIONS

TRUNK The system will treat the circuit as a trunk port and it will appear as a trunk in
MMC’s 419.

STATION The system will treat the circuit as a station port and it will appear as a station in
MMC’s 419 and 424.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select all

ACTION DISPLAY
1. Press TRSF 423 [725] S/T MODE
Display shows first BRI TRUNK

2. Dial trunk number (e.g., 727) [727] S/T MODE

OR TRUNK
Use UP or DOWN to scroll through BRI
Numbers and press RIGHT soft key to move cursor
OR [ALL] S/T MODE
Press ANS/RLS to select ALL TRUNK

3. Enter Circuit type [727] S/T MODE

OR STATION
Press UP or DOWN key to select option
Press RIGHT soft key to return to step 2

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 418 BRI AND PRI CARD RESTART

MMC 419 BRI OPTION
MMC 421 MSN DIGIT
MMC 424 S0 MAPPING
 3-125

MMC:424 BRI S0 MAPPING

DESCRIPTION
This MMC assigns an ISDN terminal number to a BRI station port.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 424 [8701]S0 MAPPING
Display shows first terminal number NONE

2. Dial terminal number [8704]S0 MAPPING

OR NONE
Press UP or DOWN key to make selection of
terminal numbers and press RIGHT soft key to advance cursor

3. Dial BRI port number [8704]S0 MAPPING

OR 712
Use UP or DOWN to scroll through ports
Press RIGHT soft key to return to step 2

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 419 BRI OPTION

MMC 423 S/T MODE
3-126 Chapter 3
MMCs (In Numeric Order)

MMC:425 ASSIGN CALLER ID TRUNKS

DESCRIPTION
Allows the system administrator or technician to activate analog loop trunk Caller ID on a per-trunk
basis. Activating Caller ID will delay the incoming ring indication at the operator by two ring cycles to
allow for the collection of the calling party data.

Each trunk has the following options:

0 NORMAL This is not a Caller ID trunk.
1 CID TRUNK This is a Caller ID trunk.

iDCS 500 support Bellcore type data only for Caller ID, others type will not supports. –
Available in Australia and Israel only.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next MMC
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 425 [701] CID TRUNK
Display shows NORMAL TRUNK

2. Dial trunk number (e.g. 705) [705] CID TRUNK

OR NORMAL TRUNK
Press UP or DOWN to select trunk
and press RIGHT soft key to move cursor

OR [ALL] CID TRUNK

Press ANS/RLS to select ALL ?

3. Dial 0, 1 or 2 to change options [705] CID TRUNK

OR CID TRUNK

Press UP or DOWN to select an option and press [705] CID TRUNK

RIGHT soft key to return to step 2. CID TRUNK

4. Press TRSF to store and exit

OR
Press SPK to save and advance to next MMC

DEFAULT DATA: ALL TRUNKS ARE NORMAL

RELATED ITEMS: MMC 501 SYSTEM TIMERS

MMC 728 CLIP TRANSLATION TABLE
 3-127

MMC:426 TRUNK GAIN CONTROL

DESCRIPTION
Allows loss levels to be adjusted on a per trunk basis. There are two adjustments available in this
MMC. ”TX” is the transmit level adjustment of the trunk to the station. “RX” is the receive level
adjustment of the station to the trunk. See the Trunk Gain Setting Tables for level option definitions.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 426 [701] TRK GAIN
Display shows RX:+0.0 TX:+0.0

2. Enter desired trunk number (e.g., 705) [705] TRK GAIN

via the dial pad RX:+0.0 TX:+0.0
OR
Press UP or DOWN key to make selection
Press RIGHT soft key to move cursor

3. Press UP or DOWN key to make selection [705] TRK GAIN

Press RIGHT soft key to move cursor RX:+0.0 TX:+0.0

4. Press UP or DOWN key to make selection [701] TRK GAIN

Press RIGHT soft key to move cursor and RX:+0.0 TX:-2.5
return to Step 1

5. Press ANS/RLS key to select ALL [ALL] TRK GAIN

RX:+0.0 TX:+0.0

6. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: TX : +0.0

RX : +0.0

RELATED ITEMS: NONE

3-128 Chapter 3
MMCs (In Numeric Order)

TRUNK GAIN SETTING RESULT TABLES

Trunk Gain Setting TRK to Station (TX) Station to TRK (RX)

0 +0.0 +0.0
1 +1.9 +1.9
2 -6.0 -6.0
3 -2.5 -2.5
 3-129

MMC:428 ASSIGN TRUNK/TRUNK USE

DESCRIPTION
Used to control whether a incoming trunk can dial calls for specific trunks.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 428 [701] USE [702]
Display shows DIAL:YES

2. Dial station number (e.g., 705) [705] USE [702]

OR DIAL:YES
Press UP or DOWN to select trunk and use RIGHT soft key to
move cursor
OR
Press ANS/RLS to select all stations

3. Dial a trunk number (e.g. 710) [705] USE [710]

OR DIAL:YES
Press UP or DOWN key to make selection and press RIGHT
soft key to return to step 2

4. Dial 1 for YES or 0 for NO [705] USE [710]

OR DIAL:NO
Press UP or DOWN key to select YES/NO and press RIGHT
soft key to move cursor

5. Press TRSF to save and exit

OR
Press SPK to save and advance to next MMC

DEFAULT DATA: YES

RELATED ITEMS: NONE

3-130 Chapter 3
MMCs (In Numeric Order)

MMC:433 COST RATE

DESCRIPTION
In this MMC, the TRUNK COST RATE flags are entered for each trunk. DIAL PLANs are defined in
MMC 746 Costing Dial Plan. RATE CALCULATION TABLES are defined in MMC 747. Each trunk
may be defined with up to eight cost rates. Enter one or more of the eight COST RATES per trunk. If
an entry is left blank, no call costing will be calculated for that particular DIAL PLAN.

Call type 8 is fixed for incoming. Apply a cost rate under type 8 only to a trunk if you want incoming
call costing.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
ANS/RLS Used to select all

ACTION DISPLAY
1. Press TRSF 433 [701] :12345678
Display shows trunk number CR :00000000
and Cost Rate table numbers

2. Dial trunk number (e.g., 705) [705] :12345678

OR CR :00000000
Press UP or DOWN to select trunk
OR
Press ANS/RLS for all
Press right soft key to move cursor

3. Press UP or DOWN key to move cursor along the line until the [701] :12345678
cursor is under CR :01000000
the Cost Rate mark (e.g., 2)
Enter 1 for YES or O for NO and press RIGHT
soft key to return to step 1
OR

4. Press TRSF to store and exit

DEFAULT DATA: ALL TRUNKS/ALL DIAL PLANS NO COST RATE ASSIGNED

RELATED ITEMS: MMC 746 COSTING DIAL PLAN

MMC 747 RATE CALCULATION TABLE
 3-131

MMC:434 CONNECTION STATUS

DESCRIPTION
This read only MMC will confirm the connection status of stations or trunks. Display status actually
displays the status of a station or trunk at the time requested. If a conference is in progress with the
selected trunk or station the display will show one of the conference parties and an arrow ( ). The
technician or system administrator can then display the next parties in the conference. If a station or
trunk is in an idle state the display will show "IDLE". If the station or trunk selected is not a valid
selection the display will show "INVALID DATA". If the station or trunk is made busy by the CPU the
display will show “MADE BUSY”. If the station is in busy state with no other connection, the display
will show “BUSY” only.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to advance to next MMC
TRSF Exit

ACTION DISPLAY

Display trunk connection status .

1. Press TRSF 434 DISPLAY STATUS

201 IDLE

2. Enter station or trunk number. DISPLAY STATUS

Display show connection status 702 227

3. Enter another station or trunk OR DISPLAY STATUS

Press transfer to exit. 702 227

Display station connection status.

1. Press TRSF 434 DISPLAY STATUS

201 IDLE

2. Enter station or trunk number. DISPLAY STATUS

Display show connection status 235 715

3. Enter another station or trunk OR DISPLAY STATUS

Press transfer to exit. 235 715
3-132 Chapter 3
MMCs (In Numeric Order)

Display trunk status in conference.

Example: Trunk 702, stations 227, 215, and 216 in conference.

1. Press TRSF 434 DISPLAY STATUS

201 IDLE

2. Enter station or trunk number. DISPLAY STATUS

Display shows connection status 702 227 ,215

3. Press RIGHT soft key to display the next station or trunks DISPLAY STATUS
involved. 702 216

4. Enter another station or trunk OR DISPLAY STATUS

Press transfer to exit. 216 702 ,227

Display status no connection.

1. Press TRSF 434 DISPLAY STATUS

201 IDLE

2. Enter station or trunk number. DISPLAY STATUS

Display show connection status 702 NONE

3. Enter another station or trunk OR DISPLAY STATUS

Press transfer to exit. 702 NONE

Display connection status with invalid trunk or station number.

1. Press TRSF 434 DISPLAY STATUS

201 IDLE

2. Enter invalid station or trunk number. DISPLAY STATUS

Display show INVALID DATA INVALID DATA

3. Enter another station or trunk OR DISPLAY STATUS

Press transfer to exit. 201 IDLE

Display connection status with trunk or station number in maintenance busy.

1. Press TRSF 434 DISPLAY STATUS

201 IDLE

2. Enter station or trunk number. DISPLAY STATUS

Display show connection status 725 MADE BUSY

3. Enter another station or trunk OR DISPLAY STATUS

Press transfer to exit. 725 MADE BUSY
 3-133

DEFAULT DATA: NONE

RELATED ITEMS: MMC 108 STATION STATUS

MMC 409 TRUNK STATUS
3-134 Chapter 3
MMCs (In Numeric Order)

MMC:436 R2MFC SIGNALLING

- Available in South Africa only
DESCRIPTION
Use this MMC to program each trunk’s R2MFC signal procedure.
Bellow explain the meaning of each option;

0 CLG CLS REQ Calling Party Class Request Option about called party wants to ask calling
party class or not

1 CLG NUM REQ Calling Party Number Request Option about called party wants to ask calling
party Identification(tel. Number)

2 CLD STS RESP Called Party status Response Option about called party wants to send his
status or not for calling party’s class request

3 CLG CLS RESP Calling Party Class Response Option about calling party wants to send his
class or not for called party’s class request

4 CLG NUM RESP Calling Party Number Response Option about calling party wants to reply to
called party’s calling party number request or not

5 CLD STS REQ Called Party Status Request Option about calling party wants to ask called
party’s status or not

6 CLG EXT RESP Calling Party wants to send his Extension number or not for Called Party’s
Calling Party Number Request

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
ANS/RLS Used to select ALL
 3-135

ACTION DISPLAY
1. Press TRSF 436 [701] R2MFC SIG
Display shows CLG CLS REQ :ON

2. Dial trunk number (e.g., 704) [704] R2MFC SIG

OR CLG CLS REQ :ON
Press UP or DOWN to select station and use RIGHT soft key to
move cursor
OR [ALL] R2MFC SIG
Press ANS/RLS to select all CLG CLS REQ :ON

3. Press UP or DOWN key to make selection and press RIGHT soft [701] R2MFC SIG
key to move cursor CLG NUM REQ :ON

4. Dial 1 for ON or 0 for OFF

OR
Press UP or DOWN to select ON/OFF and press RIGHT soft key
to return to STEP 2

5. Press TRSF to save and exit

OR
Press SPK to save and advance to next MMC

DEFAULT DATA: CLG CLS REQ: ON

CLG NUM REQ: OFF
CLD STS RESP: ON
CLG CLS RESP: ON
CLG NUM RESP: ON
CLD STS REQ: ON
CLG EXT RESP: OFF

RELATED ITEMS: MMC 402 TRUNK DIAL TYPE

MMC 501 SYSTEM TIMER
3-136 Chapter 3
MMCs (In Numeric Order)

MMC:500 SYSTEM-WIDE COUNTERS

DESCRIPTION
Used to set the values of the system counters. The counters are listed below with a brief description of
each.

0 ALARM REM. CNTER The number of times that an alarm reminder will ring a station before
cancelling. RANGE = 1-99.

1 AUTO RDL COUNTER The number of times the system will redial an outside number after the
auto redial feature has been activated. RANGE = 1-99.

2 DISA CALL CNTER Sets the maximum number of intercom calls that can be made after
accessing a DISA line. RANGE = 1-99.

3 DISA LOCK CNTER Number of attempts the system will allow to incorrectly access a DISA
line before locking out the DISA line. RANGE =1-99

4 NEW CALL COUNTER Number of times the system will allow a user to signal New Call on a
C.O. line during one call. RANGE = 1-99.

5 UCDS VISUAL ALARM Used to set the Visual alarm threshold. It is triggered when the number
of calls waiting to be answered in the UCD group reaches this value.
RANGE = 0-25.

6 UCDS AUDIO ALARM Used to set the Audio alarm threshold. It is triggered when the number
of calls waiting to be answered in the UCD group reaches this value.
RANGE = 0-25.

7 UCD CS LEVEL 1 Provides call wait indication level 1 if number of calls waiting to be
answered in UCD group reaches this value. RANGE = 0-25.

8 UCD CS LEVEL 2 Provides call wait indication level 2 if number of calls waiting to be
answered in UCD group reaches this value. RANGE = 0-25.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
 3-137

ACTION DISPLAY
1. Press TRSF 500 ALARM REM.CNTER
Display shows 05→

2. Enter number from above list (e.g., 6) UCDS AUDIO ALARM

OR 00→
Press UP or DOWN key to make selection
and press RIGHT soft key to move cursor

3. Enter in new value via dial keypad UCDS AUDIO ALARM

If entry is valid, system will return to step 2 00→02

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: ALARM REM. CNTER 5

AUTO RDL COUNTER 5
DISA CALL CNTER 99
DISA LOCK CNTER 3
NEW CALL COUNTER 99
UCDS VISUAL ALARM 0
UCDS AUDIO ALARM 0
UCD CS LEVEL 1 0
UCD CS LEVEL 2 0

RELATED ITEMS: NONE

3-138 Chapter 3
MMCs (In Numeric Order)

MMC:501 SYSTEM TIMERS

DESCRIPTION
Allows the technician to adjust individual timers as necessary.

Certain timers are disabled when the value is “0”.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC

ACTION DISPLAY

1. Press TRSF 501 AA INT DGT TIME

Display shows first timer value 05 SEC→

2. Press UP or DOWN key to select timer and press RIGHT KMMC LOCK OUT TM
soft key to move cursor 060 SEC →

3. Enter new value using keypad; if valid, system KMMC LOCK OUT TM
returns to step 2 with new value 060 SEC →250

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: SEE TABLE OF TIMERS AND VALUES

RELATED ITEMS: NONE

 3-139

TIMER TABLE

TIMER NAME DEFAULT RANGE

AA INT DGT TIME 05 SEC 1–25 SEC
AA NO ACT TIME 10 SEC 1–25 SEC
AA TRANS TIME 02 SEC 0-25 SEC
ALARM TIME 0100 MIN 0-2500 MIN
ALERT TONE TIME 1000 MSEC 100–2500 MSEC
ALM REM.INTERVAL 025 SEC 1–250 SEC
ALM REM.RING OFF 10 SEC 1–25 SEC
ATT.RECALL TIME 030 SEC 0–250 SEC
AUTO REDIAL INT. 030 SEC 1–250 SEC
AUTO REDIAL RLS. 045 SEC 1–250 SEC
CALLBACK NO ANS 030 SEC 1–250 SEC
CAMP ON RECALL 030 SEC 0–250 SEC
CLIP DISPLAY TIME 05 SEC 1–25 SEC
CLIP MSG RECEIVE 06 SEC 1–25 SEC
CO CLEAR TIME 030 SEC 0-250 SEC
CO CONFIRM TIME 003 MIN 0-250 MIN
CO–CO DISCONNECT 020 MIN 1–250 MIN
CONFIRM TONE TM 1000 MSEC 100–2500 MSEC
CRD TONE INT TM 030 SEC 0–250 SEC
DIAL PASS TIME 03 SEC 0–25 SEC
DISA DISCONNECT 030 MIN 1–250 MIN
DISA LOCK OUT TM 030 MIN 1–250 MIN
DISA NOANS DISC. 030 SEC 0–250 SEC
DISA PASS CHECK 030 MIN 1–250 MIN
DISPLAY DELAY TM 003 SEC 1–250 SEC
DOOR LOCK RELES. 0500 MSEC 100–2500 MSEC
DOOR RING DETECT 050 MSEC 10–250 MSEC
DOOR RING OFF TM 030 SEC 1–250 SEC
E-HOLD RECALL TM 045 SEC 0–250 SEC
FIRST DIGIT TIME 010 SEC 1–250 SEC
HOK FLASH MAX TM 0120 MSEC 0020–2500MS
HOK FLASH MIN TM 0080 MSEC 0020–2500MS
HOOK OFF TIME 0100 MSEC 200–2500 MSEC
HOOK ON TIME 0200 MSEC 200–2500 MSEC
INQUIRY RELEASE 030 SEC 1–250 SEC
INTER DIGIT TIME 010 SEC 1–250 SEC
ISDN INT DGT TM 07 SEC 1-15 SEC
3-140 Chapter 3
MMCs (In Numeric Order)

TIMER NAME DEFAULT RANGE

KMMC LOCK OUT TM 030 SEC 10–250 SEC
LCR ADVANCE TIME 005 SEC 1–250 SEC
LCR INTER DIGIT 005 SEC 1–250 SEC
MCL DELAY TIME 4 SEC 1-8 SEC
OFF HOK RING INT 015 SEC 1–250 SEC
OHVA ANSWER TIME 010 SEC 1–250 SEC
PAGE TIME OUT 020 SEC 1–250 SEC
PAGE TONE TIME 0500 MSEC 100–2500 MSEC
PARK RECALL TIME 045 SEC 0–250 SEC
PC-MMC LOCK OUT 05 MIN 1–60 MIN
PERI UCD REPORT 05 SEC 3-99 SEC
POWER DOWN TIME 2000 MSEC 1000–9900 MSEC
RECALL DISCONECT 002 MIN 1–250 SEC
RECALL WAIT TIME 015 SEC 0–250 SEC
SMDR START /DP 030 SEC 1–250 SEC
SMDR START /DTMF 015 SEC 1–250 SEC
SYS HOLD RECALL 045 SEC 0–250 SEC
TRANSFER RECALL 020 SEC 0–250 SEC
UCDS AUDIO ALARM 000 SEC 0–990 SEC
UCDS VISUAL ALAM 000 SEC 0–990 SEC
VOICE DIAL DELAY 08 SEC 5-15 SEC
ROUTE OPTIMISE 010 SEC 0-250 SEC
 3-141

TIMER DESCRIPTIONS

When the AA card is installed, this timer determines the inter digit time
AA INT DGT TIME for AA call processing. If this timer expires before valid digits are received
by the AA card, the call will be routed to the AA invalid digits destination.
When the AA card is installed, this timer determines the time that the AA
card will wait for a first digit for AA call processing. If this timer expires
AA NO ACT TIME
before a digit is received, the call will be routed to the AA no action
destination.
After this timer, the system will compare received digits from AA card
AA TRANS TIME
with the AA translation table entry and transfer to the proper destination.

This is the time the system alarm key will start ringing after the alarm key
ALARM TIME
has been silenced.

This timer sets the duration of the attention tone preceding a call to a
ALERT TONE TIME keyset in the Voice Announce or Auto Answer mode. This tone will also
precede a forced Auto Answer call.
This timer controls the time length between ring attempts at a station
ALM REM.INTERVAL
when alarm reminder is set.
This timer controls the length of the ring cycle duration when alarm
ALM REM RING OFF
reminder is set at a station.
This is the length of time a transfer recall will ring at a station before
ATT RECALL TIME
recalling the operator.
This timer controls the time between attempts after RETRY dialing is set
AUTO REDIAL INT
on a station.
This timer controls the duration of a Ring No Answer condition on a retry
AUTO REDIAL RLS
number dialed before the auto redial is automatically canceled.
This timer controls the time before the callback is automatically canceled
CALLBACK NO ANS
when a callback detects Ring No Answer.
This timer controls the duration of time a camped on call will stay at a
CAMP ON RECALL
destination before recalling to the transferring station.
The amount of time that the Caller ID information remains on the keyset’s
CID DISPLAY TIME
display.
The amount of time that the system will allow a valid message from the
CID MSG RECEIVE
C.O.
According to MMC 314 CO CONFIM type, the outgoing call will be
CO CONFIRM TIME disconnected after this timer or the outgoing caller will hear the confirm
tone every this time.
C.O. C.O. This timer monitors the duration of an unsupervised conference; when it
DISCONNECT expires, both trunks are disconnected.
CONFIRM TONE TM The tone heard when a feature is activated or deactivated.
This timer controls the timing of intervals between the tone which
CRD TONE INT TM
indicates the call is recorded by Voice Mail Card.
This timer monitors the duration of time before connecting the transmit of
DIAL PASS TIME
the keyset to the trunk side of an outgoing call.

DISA DISCONNECT This timer controls the maximum duration of a DISA call.

This timer controls the duration of time a DISA call is not allowed to be
DISA LOCK OUT TM
made after the DISA error counter has expired (MMC 500).
3-142 Chapter 3
MMCs (In Numeric Order)

This timer controls the duration of time a DISA call is disconnected by

DISA NOANS DISC.
force when called party does not answer.
This timer defines the time period before the system clears the incorrect
DISA PASS CHECK
passcode counter.
This timer controls the duration a display is shown in the LCD display.
DISPLAY DELAY TM
This timer also controls the duration of time that error tone is heard.
This timer controls the duration of time the door lock relay will be
DOOR LOCK RELES.
activated.
This timer controls the duration of time before a call is answered by the
DOOR RING DETECT
door phone.
This timer controls the duration of ringing at the door ring destination
DOOR RING OFF TM
before automatically canceling.

This timer controls the duration of time a call is held exclusively at a

E HOLD RECALL TM
station before recalling.

This timer controls how long the system will wait for dialing to begin
FIRST DIGIT TIME
before dropping the dial tone and returning the user to error tone.

This timer monitors the duration of a hookswitch flash to ensure that the
HOK FLASH MAX TM flash is valid and not a line noise or an accidental hookswitch bounce
(LONGEST DURATION).
This timer monitors the duration of a hookswitch flash to ensure that the
HOK FLASH MIN TM flash is valid and not a line noise or an accidental hookswitch bounce
(SHORTEST DURATION).

HOOK OFF TIME This timer controls the time before dial tone is sent to a single line station.

This timer sets the minimum amount of time that the system will
HOOK ON TIME
recognize as an SLT hang up.
This timer monitors the duration of the interaction of the soft key to
INQUIRY RELEASE determine when to return the LCD back to a normal status. This timer
affects only display phones.

This timer controls the grace period between dialing valid digits before
INTER DIGIT TIME
dropping the call and returning the user back to error tone.

This timer controls the grace period between dialing valid digits and the
ISDN INT DGT TM
end of the dialing string on an ISDN call.
This timer controls the grace period between programming actions while
KMMC LOCK OUT
in a programming session. The timer automatically returns the system to
TM
secure programming status.
This timer controls the duration of time before selecting the next allowable
LCR ADVANCE TIME
route when a station is allowed to route advance.
This timer controls the grace period between dialing valid digits before
LCR INTER DIGIT
dropping the call and returning the user back to error tone during LCR.
This timer controls the duration of time between ring bursts to a user who
OFF HOOK RING
has a camped on call.
OHVA ANSWER This timer controls the time duration of an OHVA call before automatic
TIME rejection.
 3-143

PAGE TIME OUT This timer controls the duration of a page announcement.

This timer controls the duration of tone burst heard over the page prior to
PAGE TONE TIME
the page announcement.
This timer controls the duration of time a call is parked before recalling to
PARK RECALL TIME
the call park originator.
This timer monitors the PCMMC activity, drops the link if no action is
PC MMC LOCK OUT
created by PCMMC and returns the system back to secure program status.
This timer is the interval that a periodic UCD report is provided to an SIO
PERI UCD REPORT
port.
This timer controls the duration of power down when SLT which is
POWER DOWN TIME assigned to VM/AA port is going to idle status by the call release of
opposite party.
RECALL
This is the time an attendant recall will ring before being disconnected.
DISCONNECT

This is the time any recall (hold or transfer) continues to recall at your
RECALL WAIT TIME
station before it recalls to the operator.

This grace period timer starts SMDR recording for rotary PULSE
(ROTARY) dialing. This timer also controls the LCD duration timer on
SMDR START /DP
the keysets. The duration time displayed and the SMDR timeduration will
be the same.
This grace period timer starts SMDR recording for touchtone dialing. This
SMDR START /DTMF timer also controls the LCD duration timer on the keysets. The duration
time displayed and the SMDR time duration will be the same.
This timer determines the time calls can be left on hold before recalling
SYS HOLD RECALL back to the holding station. This is a system wide timer. Setting timer to 0
will defeat this feature and no recalling will take place.

This timer determines the time transferred calls ring before recalling. This
TRANSFER RECALL
is a system wide timer.

When an AA card is installed and the digital UCD package enabled, this
counter determines the maximum number of seconds a call has been
UCDS AUDIO
waiting at the UCD group before the UCD group’s SP key begins to flash
ALARM
along with an audio alarm. For more UCD alarm conditions, see MMC
500.

This timer monitors the duration of interaction between main software

VOICE DIAL DELAY and Voice Dialler. If there is no response from Voice Dial card within this
time, the system decide the voice dialing is fail.

When the call is made via Q-SIG signalling, the route optimization is
ROUTE OPTIMISE
activated after this time.
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MMCs (In Numeric Order)

MMC:502 STATION-WIDE TIMERS

DESCRIPTION
Allows certain station timer values to be changed on a per-station basis or for all stations.

0 NO ANS FWD This timer controls how long the station will ring before Forward on No Answer
takes place. (Range: 001- 250 sec.)

1 DTMF DUR. This timer governs the duration of DTMF digits which are transmitted to an
external VMS system port. This can be used when a VMS system fails to
recognize the default DTMF digit duration being transmitted from the SLT port.
(Range: 100-9900 ms)

2 F-DGT DELY This timer will be valuable for the system administrator to insert a suitable delay
before generating DTMF digits for In Band integration. (Range: 100-9900 ms)

3 OFFHK SEL. This timer controls the grace period before placing an internal/external call as
programmed in MMC 306. (Range: 0-250 sec)

4 EFWD DELAY This timer controls the External Call Forward feature which will allow a station
to ring before the call is placed on external call forwarding. (Range: 1-250 sec)

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 502 [201] NO ANS FWD
Display shows 015 SEC →

2. Dial station number (e.g., 205) [205] NO ANS FWD

OR 015 SEC →_
Press UP or DOWN key to select station and press RIGHT soft
key
OR [ALL] NO ANS FWD
Press ANS/RLS to select all stations and press RIGHT soft key 015 SEC →_

3. Enter new value (must be three digits) via dial keypad (e.g., 020) [205] NO ANS FWD
System will return to step 2 015 SEC →020

4. Dial timer number from above list (e.g. 1) [205] DTMF DUR.
OR 0100 MS →_
Press UP or DOWN key to select and press RIGHT soft key to
move cursor
 3-145

5. Enter new timer value (must be four digits, e.g. 0200) [205] DTMP DUR.
System returns back to step 2 0100 MS →0200

6. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NO ANS FWD 015 SEC

DTMF DUR. 100 MSEC
F-DGT DELY 600 MSEC
OFFHK SEL 015 SEC
EFWD DELAY 010 SEC

RELATED ITEMS: MMC 102 CALL FORWARD

MMC 207 ASSIGN VM/AA PORT
MMC 306 HOT LINE
MMC 726 VM/AA OPTIONS
3-146 Chapter 3
MMCs (In Numeric Order)

MMC:503 TRUNK-WIDE TIMER

DESCRIPTION
Allows certain trunk timer values to be changed on a per-trunk basis or for all trunks. It is not
advisable to change these values, with the exception of trunk Flash Time, without assistance from
Technical Support.

TIMER DESCRIPTION

ANS.BAK TM ANSwer BAcK TiMe. This timer is used for certain types of E&M signaling and
does not affect normal CO lines.
CLEARING This timer ensures that a call is fully disconnected at the CO by preventing CO
access outgoing or receiving incoming ring between a disconnect and the
expiration of this timer.
CO SUPV TM CO SUPerVision TiMe this is the minimum length of loop open disconnect
received from the CO that will be seen as a valid hang up on the system.
DTMF DUR. DTMF DURation This is the length of the DTMF digits that will be sent to the CO
on this line.
F-DGT DELY First DiGiT DELaY This is the length of time the system will wait for CO line
conditions to stabilize after seizure before sending DTMF digits.
FLASH TIME This is the duration of the momentary open sent on a circuit when FLASH key is
pressed.
NO RING TM This is the length of time the system will wait after detecting a ring burst on a
line before deciding the call has disconnected.
PAUSE TIME This is the length of time the system will wait before sending the next digit for a
pause in a speed dial bin.
PRS DET TM This means the duration of PRS signal pulse. If the PRS signal is reversed when
opposite party is answered and maintain the status before the opposite party
disconnect the call, the PRS DET TM must be set to 0.
RNG DET TM RiNG DETect TiMe This is the minimum length of ring signal the system will
regard as a valid ring.
WINK TIME This is the duration of the acknowledgement signal that the system will send on
an E&M circuit
MF/DP INT This is the interval between sending digit. In case of DTMF signal, over the
500ms will be serviced as 100 ms.
MFR DLY TM This is a delay time to allocate the MFR after incoming trunk is detected. This is
to prevent the wrong detection of DTMF signal by noise.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
ANS/RLS Used to select ALL
 3-147

ACTION DISPLAY
1. Press TRSF 503 [701] ANS.BAK TM
Display shows 0600 MS

2. Dial trunk number (e.g., 704) [704] ANS.BAK TM

OR 0600 MS →
Press UP or DOWN key to select trunk and
press RIGHT soft key to move cursor
OR [ALL] ANS.BAK TM
Press ANS/RLS to select all trunks and 0600 MS →_
press RIGHT soft key to move cursor

3. Dial timer number from the list [704] DTMF DUR.

OR 0100 MS →_
Press UP or DOWN key to select timer and press RIGHT soft
key to move cursor

4. Enter new timer value (must be four digits, e.g., 0200) [704] DTMF DUR.
System returns to step 2 0100 MS →_

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA:SEE BELOW

TIMER
TIMER NAME VALUE RANGE
NUMBER
00 ANS.BAK TM 0600 MSEC 0–2500 MSEC
01 CLEARING 2000 MSEC 100–9900 MSEC
02 CO SUPV TM 400 MSEC 10–2500 MSEC
03 DTMF DUR. 0100 MSEC 100–9900 MSEC
04 F-DGT DELY 600 MSEC 100–9900 MSEC
05 FLASH TIME 90 MSEC 20–2500 MSEC
06 NO RING TM 04 SEC 1–25 SEC
07 PAUSE TIME 03 SEC 1–25 SEC
08 PRS DET TM 0000 MSEC 0–2500 MSEC
09 RNG DET TM 0050 MSEC 10–2500 MSEC
10 WINK TIME 200 MSEC 100-300 MSEC
11 MF/DP INT 0800 MSEC 100–9900 MSEC
12 MFR DLY TIME 00 SEC 0–25 SEC

RELATED ITEMS: NONE

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MMCs (In Numeric Order)

MMC:504 PULSE MAKE/BREAK RATIO

DESCRIPTION
Allows the ability to change the value of pulses per second and the duration of the make/break time.
This will only affect rotary dial trunks.

FEATURE KEYS

Dial 0 Make/Break Ratio (01–99)

Dial 1 Pulse Per Second (10 or 20)

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC

ACTION DISPLAY

1. Press TRSF 504 MAKE/BREAK RATIO

Display shows 33 MAKE*

2. Dial 0 or 1 for option PULSE PER SECOND

OR 10 PPS *_
Press UP or DOWN key for selection and press RIGHT soft key
to move cursor

3. Dial new value PULSE PER SECOND

System returns to step 2 10 PPS *20

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: MAKE/BREAK = 33 MAKE

PULSES PER SECOND = 10 PPS

RELATED ITEMS: MMC 402 TRUNK DIAL TYPE

 3-149

MMC:505 ASSIGN DATE AND TIME

DESCRIPTION
Allows the system date and time to be set. This will set the system-wide clock.

FEATURE KEYS

YY Year 00–99
MM Month 01–12
DD Date 01–31
W Day 0–6 (0:SUN, 1:MON, 2:TUE, 3:WED, 4:THU, 5:FRI, 6:SAT)
HH Hour 00–23
MM Minute 00–59

PROGRAM KEYS

KEYPAD Used to enter selections

SPK Used to store data and advance to next MMC

ACTION DISPLAY

1. Press TRSF 505 OLD:0111095:0901

Display shows NEW:YYMMDDW:HHMM

2. Enter new time and date using above table OLD:0111095:0901

System returns to step 2 NEW:0111121:1445

3. Verify time and date OLD:0111121:1445

Reenter if necessary NEW:YYMMDDW:HHMM

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: FOLLOW SOFTWARE DATE 00:00

RELATED ITEMS: NONE

3-150 Chapter 3
MMCs (In Numeric Order)

MMC:506 TONE CADENCE

DESCRIPTION
Provides the ability to customize the tone cadence on a system-wide basis. The system can provide
eleven types of tone and three types of tones provided from Central Office or PBX system can be
detected. Please call Technical Support before changing any cadences as some systems may require
default settings.

TONE NAME DESCRIPTION

BUSY TONE The called station is busy.

CONFM/BARGE A feature has been successfully activated/cleared or a Barge In with Tone
has been performed.
DIAL TONE The system is ready to interpret key presses/dialed digits.
DND/NO MORE The called station is in DND or has no free CALL buttons.
ERROR TONE An error has been made.
HOLD/CAMPON This is the system generated hold tone.
MSGWAT TONE This is the dial tone heard at an SLT with a message waiting.
RGBACK TONE The called station is ringing.
RING TONE This is the CO ring cadence.
TRSFER TONE This is the dial tone heard when the transfer key is pressed or an SLT hook
flashes.
DID RGBACK This is the ringback tone heard by the outside party when they dial a DID
number.
CO BUSY TONE This is used to detect the busy tone provided from Central Office or PBX
system.
CO RINGBACK This is used to detect the ringback tone provided from Central Office or PBX
system.
CO DIAL This is used to detect the dial tone provided from Central Office or PBX
system.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
 3-151

ACTION DISPLAY

1. Press TRSF 506 BUSY TONE

Display shows INTERRUPT TONE

2. Dial tone number from above list (00-13, e.g., 09) TRSFER TONE
OR INTERRUPT TONE
Press UP or DOWN key to select tone, press LEFT soft key and
advance to step 3

3. Dial tone option 0 for CONTINUOUS or TRSFER TONE

1 for INTERRUPT INTERRUPT TONE
OR
Press UP or DOWN key to select tone control and press RIGHT
soft key to advance to step 4
OR
Press LEFT soft key to return to step 2

4. Dial new value for interrupt times (must be four digits) TRSFER TONE:0100
Press RIGHT soft key advances cursor 9900 0100 9900
Press LEFT soft key retreats cursor
If valid entry, system returns to step 2

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: SEE BELOW

TONE ON OFF ON OFF

00 BUSY TONE 350 350 350 350
01 CONFIRM/BARGE-IN TONE 50 50 50 50
02 DIAL TONE CONTINUOUS
03 DND/NO MORE TONE 250 250 250 250
04 ERROR TONE 100 100 100 100
05 HOLD/CAMP-ON TONE 500 3500 500 3500
06 MESSAGE WAIT TONE CONTINUOUS
07 RING BACK TONE 400 200 400 2000
08 RING TONE 1000 3000 1000 3000
09 TRANSFER TONE 100 100 100 100
10 DID RINGBACK TONE 1000 3000 1000 3000
11 CO BUSY TONE 350 350 350 350
12 CO RINGBACK TONE 400 200 400 2000
13 CO DIAL TONE CONTINUOUS
3-152 Chapter 3
MMCs (In Numeric Order)

All times are in milliseconds.

RELATED ITEMS: NONE

 3-153

MMC:507 ASSIGN RING PLAN TIME

DESCRIPTION
Use this MMC to program Ring Plans time settings. Ring Plans provide six separate ringing
destinations based on day of the week and time of day. The start time within a plan is the time the
system will switch from one ringing destination to the next. The end time is the time the system will
switch from that plan to the previous plan. A RPO (Ring Plan Override) key is not needed as the
system will switch automatically; however, it is helpful to have a dedicated button so the status can be
manually changed if needed. If a ring plan has no time entry the ring plan defaults to ring plan 1.
The ring plans correlate with all MMC’s that program ring or termination destinations and station and
trunk COS.

Use the following example of assigning Ring Plans:

RING LAN START TIME END IME

(MON: 1) ST: 0000 END: 23:59
(MON: 2) ST: 0800 END: 2200
(MON: 3) ST: 1000 END: 2000
(MON: 4) ST: 1200 END: 1800
(MON: 5) ST: 1300 END: 1600
(MON: 6) ST: 1400 END: 1500

Using a 24 hour clock in the example above notice that the END time is within the same 24 hour
period. The system will stay in the last active Ring Plan from the previous day until the end time
which is 23:59. Monday starts the Ring Plan 1 at 00:00. The system will stay Ring Plan 1 until 08:00
and will stay in Ring Plan 2 until Ring Plan 3 starts. As each ring Plan start it will override the
previous Ring Plan. If a Ring Plan ends and there are no additional Ring Plans the system will
default to the Ring Plan with time that extends past the expired ring plan time.

Ring Plans must be programmed in sequence. IE. RP 1,2,3,4 etc.

A Ring Plan cannot be omitted. IE. RP 1,2,5 etc.
A higher numbered Ring Plan cannot have a START time before a lower numbered Ring
Plan.

Ring Plan 1 is the default Ring Plan of each day. If no Ring Plan destination is input the
operator group is the default destination.

FEATURE KEYS

0 SUN 4 THU
1 MON 5 FRI
2 TUE 6 SAT
3 WED
3-154 Chapter 3
MMCs (In Numeric Order)

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY

1. Press TRSF 507 RING PLAN (SUN:1)

Display shows ST: END:

2. Dial day number (0–6, e.g., 3) RING PLAN (WED:1)

OR ST: END:
Press UP or DOWN key to select day
Press RIGHT soft key to advance cursor to step 3

3. Dial ring plan number (1–6, e.g., 2) RING PLAN (WED:2)

OR ST:_ END:
Press UP or DOWN key to select day
Press RIGHT soft key to advance cursor to step 4

4. Dial start time, e.g., 1030 RING PLAN (WED:1)

If valid, cursor moves to end time ST:1030 END:1800
Enter end time
If valid, system returns to step 2
Begin again

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: START: NONE

END: NONE

RELATED ITEMS: MMC 211 DOOR RING ASSIGNMENT

MMC 406 TRUNK RING
MMC 512 HOLIDAY ASSIGNMENTS
MMC 722 STATION KEY PROGRAMMING
MMC 723 SYSTEM KEY PROGRAMMING
 3-155

MMC:508 CALL COST

DESCRIPTION
Allows the system administrator to set the Call Cost attributes generated by the system during a call.
This information can be displayed on the keyphone LCD during a call or as an SMDR record.

Attributes are as follows:

0 UNIT COST PER MP When the system is installed to receive MP on a C. O. outgoing call. It is used
for generating total call cost by multiplying it by the number of pulses. Allows
a maximum value of 9999.
1 CALL COST RATE This generates additional call cost calculated by multiplying this rate by the
original call cost. Ranges from 100 through 250.

Changing this value when there is a call in progress may result in an inaccurate call cost.
This MPD facility requires the Meter Pulse Detection version of the trunk card.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY

1. Press TRSF 508 UNIT COST PER MP

Display shows 0200

2. Dial 0, 1 OR 2 (e.g. 1) CALL COST RATE

OR 100 %
Press UP or DOWN key to select , and press RIGHT soft key to
move cursor

3. Enter new value (e.g. 110 for 110 percent) CALL COST RATE
System returns to step 2 110 %

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: UNIT COST PER MP: 200

CALL COST RATE: 100 %

RELATED ITEMS: MMC 110 CALL COST

3-156 Chapter 3
MMCs (In Numeric Order)

MMC:510 SLI RING CADENCE

DESCRIPTION
Provides the ability to customize the ring cadence for single line ports on a system-wide basis. There
are 5 cadences available. Please call Technical Support before changing any cadences as some
peripheral systems may require default settings.

CADENCE NAME DESCRIPTION

1:STN RING This is the cadence intercom calls will ring at.

2:TRK RING This is the cadence trunk calls will ring at.

3:DOOR RING This is the cadence doorphone calls will ring at.

4:ALM RING This is the cadence alarm reminder calls will ring at.

5:CBK RING This is the cadence callbacks will ring at.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC

ACTION DISPLAY

1. Press TRSF 510 1:STN RING :0400

Display shows 0200 0400 3000

2. Dial cadence number from above list (e.g., 3) 3:DOOR RING:0400

OR 0100 0400 2000
Press UP or DOWN key to select , press LEFT soft key and
advance to step 3

3. Dial new value for interrupt times (must be four digits) 3:DOOR RING:0100
Press RIGHT soft key advances cursor 9900 0100 9900
Press LEFT soft key retreats cursor
If valid entry, system returns to step 2

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC
 3-157

DEFAULT DATA: SEE BELOW

CADENCE ON OFF ON OFF

1 STN RING 0400 0200 0400 3000
2 TRK RING 1000 3000 1000 3000
3 DOOR RING 0400 0100 0400 2000
4 ALM RING 0200 0200 0200 2000
5 CBK RING 0200 0200 0200 4000

All times are in milliseconds.

RELATED ITEMS: NONE

3-158 Chapter 3
MMCs (In Numeric Order)

MMC:511 MESSAGE WAITING LAMP CADENCE

DESCRIPTION
This MMC defines the cadence (flash rate) of single line telephone message waiting lamps on phones
connected to an 8MWSLI or a 16MWSLI card. There are two main choices for the MW lamp cadence
available, these being continuous and interrupted as described below.

OPTION KEYS

0 INTERRUPTED The MW lamp will flash at a rate determined by the timer settings. The shortest
on time is 100ms and the longest on time is 3000ms. The timer is adjusted in
100ms increments.

1 CONTINUOUS When an 8MWSLI or a 16MWSLI port has a message, the lamp will be lit steady.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SPEAKER Used to store data and advance to next MMC

ACTION DISPLAY

1. Press TRSF 511 MW LAMP CADENCE

Display shows INTERRUPT LED

2. Press 0 or 1 to select CADENCE MW LAMP CADENCE

OR INTERRUPT LED
Press UP or DOWN key to make selection
Press RIGHT soft key to advance to step 3

3. Dial new values for interrupt times MW LAMP CADENCE

(four digits) 2000 2000
Press RIGHT soft key to move cursor back
If valid entry, system returns to step 2
Press LEFT soft key to move cursor back
If valid entry, system returns to step 2

4. Press TRSF to store and exit

OR
Press SPK to save and advance to next MMC

DEFAULT DATA: INTERRUPT LED1000 MS ON

1000 MS OFF

RELATED ITEMS: SUPPORTED 16MWSLI AND 8 MWSLI CARDS ONLY

 3-159

MMC:512 HOLIDAY ASSIGNMENT

DESCRIPTION
This MMC defines up to 60 holiday dates throughout the year. The system will override the normal
ring plan for these days and remain in the ring plan associated with the holiday. Dates are entered in a
month day format. For example July 4th would be 0704. One ring plan applies to all holidays.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor
SPK Used to store data and advance to next MMC

ACTION DISPLAY

1. Press TRSF 512 RING PLAN

Display shows the Ring Plan FOLLOW 1

2. Press RIGHT soft key advance cursor. Press UP or DOWN key RING PLAN
to select a Ring Plan FOLLOW 2
OR
Use the dial pad to select a Ring Plan (eg. 2)

3. Press the RIGHT soft key to enter and advance cursor RING PLAN
FOLLOW 2

4. Press UP or DOWN key to scroll to ASSIGN HOLIDAY

Assign Holiday and press RIGHT soft key to advance cursor. 01:

5. Press UP or DOWN key to select entry and press RIGHT soft ASSIGN HOLIDAY
key enter and advance cursor 05:

6. Dial date using the dial pad for holiday (eg. 0704) ASSIGN HOLLIDAY
05:0704

7. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NO HOLIDAY ASSIGNED

FOLLOW RING PLAN 1

RELATED ITEMS: MMC 507 ASSIGN RING PLAN TIME

3-160 Chapter 3
MMCs (In Numeric Order)

MMC:513 HOTEL TIMER

- Available in Hotel/Motel enabled only
DESCRIPTION
This MMC is where the check out time for guest rooms and the room clean timers are set. These are
system wide timers that affects all rooms.

CHECK OUT TIME If a room is occupied during the checkout time an additional days room
charge will be automatically added to the room bill. If a room is flagged as
Occupied and HOLD then the additional days room charge will not be
added. Setting a room status to hold is how a late check out can be
performed.
ROOM CLEAN TIME This is the time each day that the system will flag all occupied rooms as
NEEDS CLEANING.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY

1. Press TRSF 513 CHECK OUT TIME

Display shows HH:MM : :

2. Select the timer using the UP or DOWN keys. ROOM CLEAN TIME
HH:MM : :

3. Enter new time using above 24 hour clock system returns to ROOM CLEAN TIME
step 2 HH:MM : 11:30

4. Press TRSF to store and exit

OR
Press SPK to save and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: NONE

 3-161

MMC:514 TONE SOURCE

- Available in iDCS 500-L only
DESCRIPTION
This program is assigned external tone source instead of system tone. There are 7 types of tone for
external tone source.

0 BUSY TONE
1 DIAL TONE
2 DND/NO MORE
3 TRSFER TONE
4 MSGWAIT TONE
5 ERROR TONE
6 RGBACK TONE

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY

1. Press TRSF 514 BUSY TONE

Display shows TONE

2. Enter the system tone number(0 - 6) DIAL TONE

OR TONE
Press UP or DOWN to select tone number
and press RIGHT soft key to move cursor

3. Dial a number for external tone source DIAL TONE

OR 372
Press UP or DOWN to select tone number
and press RIGHT soft key to store

4. Press TRSF to store and exit

OR
Press SPK to save and advance to next MMC

DEFAULT DATA: TONE

RELATED ITEMS: NONE

3-162 Chapter 3
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MMC:515 DAYLIGHT ASSIGNMENT

DESCRIPTION:
This MMC defines up to 10 summer time period. The system time will be increased a hour on 2 a.m
of assigned start date and will be decreased a hour on 3 a.m of assigned end date automatically.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor
SPK Used to store data and advance to next MMC

ACTION DISPLAY

1. Press TRSF 515 NO:YY:START:END

01: : :

2. Press UP or DOWN key to select a entry NO:YY:START:END

OR 02: : :
Use the dial pad to select a entry

3. Enter the summer time. NO:YY:START:END

ex) 01:0801 :0910 02:01:0801 :0910
Year: 2001
Start Date: 1 August
End Date: 10 September.

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 507 ASSIGN RING PLAN TIME

 3-163

MMC:600 ASSIGN OPERATOR GROUP

DESCRIPTION
Used to assign an operator group for each ring plan.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF 600 OPERATOR GROUP
Display shows 1:500 2:500

2. Dial the ring plan number (1~6) OPERATOR GROUP

OR 1:500 2:500
Press the RIGHT soft key to advance the cursor

3. Dial the group number OPERATOR GROUP

OR 1:501 2:500
Press UP and DOWN key to select group and press RIGHT soft
key

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: 1~6 : 500

RELATED ITEMS: MMC 601 ASSIGN STATION GROUP

3-164 Chapter 3
MMCs (In Numeric Order)

MMC:601 ASSIGN STATION GROUP

DESCRIPTION
This MMC is used to build all station groups. There are 30 programmable groups available in a iDCS
500-M system and 50 for a iDCS 500-L system.

The options for setting up these groups are as follows: A through F.

A. TYPE: This is the type of group you are creating and can be one of the following:

1. NORMAL: Used to assign stations in a ring group. The members can be stations, common bell
contacts or Ring over Page relays.

2. VMAA: Used to group a number of voice mail port extensions. These must have been defined
in MMC 207 as VMAA ports or they cannot be entered here. Check all programming in MMC
726 to ensure that the In band DTMF codes are properly set.

3. UCD: Used to build a UCD group. The iDCS 100 will support two methods of UCD:

y TYPE 1 UCD
The group OVERFLOW/N-ANS destination (see below) is defined as an SLT port to which
you must connect some type of announcement device to play to callers while they are on
hold.
Please note that this type of UCD group has the following limitations.
a) The announcement device must be able to terminate the announcement with a hook flash
and a transfer back to the UCD group.
b) Only one caller at a time can hear the announcement.
c) Each caller connected to the announcement must hear the announcement in its entirety.
d) It is possible that a new caller may “jump ahead” in the queue if a previous caller is
currently connected to the announcement device.

y TYPE 2 UCD
The group OVERFLOW/N-ANS destination (see below) is defined as an AA port or group.
This will only work if an AA card has been installed in the system.
The digital announcer in the AA card will supply two recorded announcements to callers in
queue. The first announcement is played only once, the second announcement will repeat for
as long as the caller is in queue.
This type of UCD group has the following advantages:
a) No external device need be installed to provide an announcement.
b) Multiple callers can hear the announcement(s) simultaneously.
c) Callers hearing the announcement will be transferred to a free UCD group member
(agent) as soon as the agent becomes available.
d) The callers place in queue is always maintained.
Additional programming for this type of UCD group is in MMC 607. There is a maximum of
10 UCD groups available on a iDCS 500-M system and 20 for a iDCS 500-L system due to
availability of system resources.
 3-165

4. AA: This is used to group a number of AA ports. An Auto Attendant (AA) card must be
installed in the system to do this.

5. CADENCE: This is the voice mail group for CADENCE (the built in Samsung Voice Mail Card).
When a CADENCE card is installed, group 529 must be programmed as a CADENCE group on
a iDCS 500-M system and group 549 must be used for a iDCS 500-L system. Group 529 and 549
are fixed for CADENCE use. If CADENCE is not installed in the system, group 529 or 549 can
be used as any other group can be used.

6. MESSAGE: Used to group a number of extensions to serve as a message desk or message

group. When one of the stations in this type of group leaves a message to another station the
messaged station will return the message to the message group so any member can answer the
call. If a station is a member of more than one message group, then any message indications
made by that station would be for the first numerical message group they are a member of. It is
not recommended to program stations in to multiple station groups.

B. RING MODE:Each group can have one of the following ring modes. This will decide how calls are
placed to the group.

1. SEQUENTIAL: The stations listed as “members” (see below) will be called on a first available
basis. Calls will first go to the first member, if the first member is busy, calls will go to the
second member, if the second member is busy, calls will go to the third member etc. This type
of group is useful for placing the bulk of the incoming calls to a selected individual, with other
members only getting the calls when the first member is busy. The number of members allowed
for a sequential group is 48.

2. DISTRIBUTED: The first call will go to the first member, the second call will go to the second
member, the third call will go to the third member. This type of group is useful for evenly
distributing the call among all group members. The number of members allowed for a
distributed group is 48.

3. UNCONDITIONAL: Calls are placed to all group members simultaneously. This reduces the
number of members of the groups to 32. If a group member is busy, they can receive off hook
ring if defined in MMC 300. This ring mode option is not available for UCD or VMAA groups.
The OVERFLOW/BUSY option is not available for unconditional ring mode.

C. OVERFLOW: This is the timer value that will cause unanswered calls to a group to begin also
ringing the NEXT PORT (see below) after this timer has elapsed. If set to 000, no
overflow will take place.

D. GRP TRANSFER: This is a timer that will determine how long C.O. calls transferred to the group
will ring at the group before recalling. If set to 000, no recall will take place.

E. NEXT PORT: This is the station or group number that callers will also ring at if the OVERFLOW
feature has been programmed. The OVERFLOW DESTINATION can be defined as:

1. COMMON BELL There are up to 6 relays available in the iDCS 500 that can be defined as
Common bell in MMC 218. (2 on each PMISC card)

2. RING OVER PAGE DN # 362 and 363 (or 3062-3063 depending on SW5 setting on PMCP card)
are the default numbers available on the PMCP

3. STATION OR STATION GROUP. Any station or station group can be defined as the NEXT port.
3-166 Chapter 3
MMCs (In Numeric Order)

F. MEMBER: List all members that are to be in the group. Up to 48 members are allowed in each
group, but stations can be assigned to multiple station groups.

G. NXT HUNT: The length of time a call will ring at a station before it hunts to the next group
member.

When a group is called, or a caller is transferred to a group, ringback is sent to the caller. A
busy signal will not be returned even if all group members are busy. Obviously UCD is an
exception to this rule.
Calls to a group do not follow the call forwarding instructions of any stations in the group.

FEATURE KEYS

0 TYPE Group type (Normal, VM/AA, UCD, AA, CADENCE,

MSG [iDCS 500-L only])
1 RING Ring mode (Sequential, Distributed or Unconditional)
2 OVERFLOW Overflow time (000 - 250 sec)
3 GRP TRSF Group transfer time (000 - 250 sec)
4 NEXT PORT Group or station number (e.g. group 502, station 221, 244)
5 MEMBER Group members (e.g., station 202, 225, 231)
6 NXT HUNT Hunt time (000 - 250 sec) [iDCS 500-L only]

RING MODES

0 SEQUENTIAL The first idle station listed in the group will ring. If the first is busy, the
next idle station will ring.

1 DISTRIBUTED The first call will ring the first station listed in the group. The next call will
ring the next station listed in the group.

2 UNCONDITIONAL All the stations listed in the group will ring. Busy stations will receive off-
hook ring. MAXIMUM 32 STATIONS RINGING.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
 3-167

ACTION DISPLAY
1. Press TRSF 601 [501] STN.GROUP
Display shows TYPE:NORMAL GRP

2. Dial group number (e.g., 505) [505] STN.GROUP

OR TYPE:NORMAL GRP
Press UP or DOWN key to select group and
Press RIGHT soft key to move cursor.

3. Dial feature option number (0-6, e.g., 0) [505] STN GROUP

OR TYPE:VMAA GROUP
Press UP or DOWN key to scroll options and press RIGHT soft
key to move cursor

4. DIAL group type (e.g., 1) [505] STN GROUP

OR TYPE:VMAA GROUP
Press UP or DOWN key to make selection
Press LEFT soft key to move cursor to TYPE

5. Dial feature option number (0-6, e.g., 1) [505] STN GROUP

OR RING:DISTRIBUTE
Press UP or DOWN key to scroll options and press RIGHT soft
key to move cursor

6. Dial ring option (0-2, e.g., 0) [505] STN GROUP

OR RING:SEQUENTIAL
Press UP or DOWN key to make selection
Press LEFT soft key to move cursor
back to RING or press RIGHT soft key to return to step 2

7. Dial next feature option and continue [505] STN GROUP

OR RING:SEQUENTIAL
Press UP or DOWN key to select option and press RIGHT soft
key
OR
Press LEFT soft key to return to step 2

8. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NORMAL GROUP

RELATED ITEMS: MMC 203 ASSIGN UA DEVICE

MMC 204 COMMON BELL CONTROL
MMC 607 UCD OPTIONS
3-168 Chapter 3
MMCs (In Numeric Order)

MMC:602 STATION GROUP NAME

DESCRIPTION
Allows the system administrator or technician to enter an 11-character name to identify an individual
station group.

Names are written using the keypad. Each press of a key selects a character. Pressing the next key
moves the cursor to the next position. For example, if the directory name is SAMSUNG, press the
number 7 four times to get the letter S. Now press the number 2 once to get the letter A. Continue
selecting characters from the table below to complete your message. Pressing A button changes the
letter from upper case to lower case.

When the character that you want appears on the same dial pad key as the previous
character, press the UP key to move the cursor to the right or the DOWN key to move
cursor left. A space can be entered by using these keys.

When the character you want appears on the same dial pad key as the previous character,
press the UP key to move the cursor to the right.

COUNT 1 2 3 4 5

DIAL 0 < > . ) 0

DIAL 1 Space ? , ! 1

DIAL 2 A B C @ 2

DIAL 3 D E F # 3

DIAL 4 G H I $ 4

DIAL 5 J K L % 5

DIAL 6 M N O ^ 6

DIAL 7 P Q R S 7

DIAL 8 T U V * 8

DIAL 9 W X Y Z 9

DIAL * : = [ ] *

The # key can be used for the following special characters: #, space, &, !, :, ?, ., ,, %, $, -,
<, >, /, =, [, ], @, ^, (, ), _, +, {, }, |, ;,", →,` , and \.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
A Key 19 on DCS keyset and Key 21 on iDCS keyset, acts as toggle between upper
case and lower case
 3-169

ACTION DISPLAY
1. Press TRSF 602 [500] SGR NAME
Display shows

2. Dial group number (e.g., 505) [505] SGR NAME

OR
Press UP or DOWN key to make selection and press LEFT or
RIGHT soft key to move cursor

3. Enter in name using above method and table [505] SGR NAME
TELECOMS

4. Press LEFT or RIGHT soft key to return to step 2

OR
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 104 STATION NAME

MMC 404 TRUNK NAME
MMC 601 ASSIGN STATION GROUP
3-170 Chapter 3
MMCs (In Numeric Order)

MMC:603 ASSIGN TRUNK GROUP

DESCRIPTION
Allows the assignment of trunks to a specific trunk group or to several trunk groups. This is very
useful in the programming of LCR when more than one trunk is to be in several dialing plans. There
are two different modes of operation: (1) sequential and (2) distribute. There are 11 programmable
trunk groups in a iDCS 500-M system with up to 99 members per group and 50 programmable trunk
groups with up to 99 members per group for a iDCS 500-L system.

One trunk can appear in more than one trunk group. If necessary, delete the trunk
member from other groups to prevent accidental access.

PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF 603 [9] TRK GROUP
Display shows MODE:SEQUENTIAL

2. Enter in valid trunk group (e.g., 9) [9] TRK GROUP

OR MODE:SEQUENTIAL
Press UP or DOWN key to make selection and press RIGHT soft
key to advance cursor

3. Press RIGHT soft key to change mode [9] TRK GROUP

OR MEMBER 01:NONE
Press UP or DOWN key to change mode to member

4. Press RIGHT soft key to move cursor to number of member and [9] TRK GROUP
enter valid member MEMBER 05:NONE
number (e.g., 05) via dial keypad
OR
Press UP or DOWN key to make selection and press RIGHT soft
key to move cursor

5. Enter valid trunk number (e.g., 729) [9] TRK GROUP

OR MEMBER 01:729
Press UP or DOWN key to make selection and press RIGHT soft
key to return to step 2

6. Repeat steps 1-5 to remove trunk from group 9 if necessary

7. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC
 3-171

DEFAULT DATA: ALL LOOP/ISDN TRUNKS ARE IN TRUNK GROUP 9

ALL E&M TRUNKS ARE IN TRUNK GROUP 800
ALL VoIP TRUNKS ARE IN TRUNK GROUP 801

RELATED ITEMS: LCR PROGRAMMING

3-172 Chapter 3
MMCs (In Numeric Order)

MMC:604 ASSIGN STATION TO PAGE ZONE

DESCRIPTION
Allows the technician to assign a keyset to any of the five internal paging zones. Each page zone can
have up to 99 members. A keyset may be assigned to more than one zone. Page zone (*) will page all
external page zones as well as all keysets that are members of page zone 0.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear entry

ACTION DISPLAY
1. Press TRSF 604 INT.PAGE ZONE(0)
Display shows MEMBER 01:NONE

2. Enter the page zone number (0-4, e.g., 3) INT.PAGE ZONE(3)

OR MEMBER 01:NONE
Press UP or DOWN key to make selection and press RIGHT soft
key to move cursor

3. Enter index number (e.g., 05) INT.PAGE ZONE(3)

via dial keypad MEMBER 05:NONE
OR
Press UP or DOWN key to make selection and press RIGHT soft
key to move cursor

4. Enter station number (e.g., 205) via dial keypad INT.PAGE ZONE(3)
OR MEMBER 05:205
Press UP or DOWN key to make selection and press RIGHT soft
key to move cursor

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NO STATIONS ASSIGNED

RELATED ITEMS: NONE

 3-173

MMC:605 ASSIGN EXTERNAL PAGE ZONE

DESCRIPTION
Determines which relays will close when one of the four external page zones is accessed.

The iDCS 500 system must be equipped with a MISC daughter-board to allow external
paging.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF 605 EXT. PAGE ZONE:(5)
Display shows first page zone MEMBER 1 :NONE

2. Dial page zone number (e.g., 6) EXT. PAGE ZONE:(6)

OR MEMBER 1 :NONE
Use UP or DOWN to select desired page zone numbers and
press RIGHT soft key to move the cursor

3. Dial member number (e.g., 3) EXT. PAGE ZONE:(6)

OR MEMBER 3 :NONE
Use UP or DOWN to select member numbers and press RIGHT
soft key to move the cursor
OR
Press LEFT soft key to return to step 2 above

4. Dial relay number via dial keypad (e.g., 362) EXT. PAGE ZONE:(6)
and press RIGHT soft key to return to step 2 MEMBER 3:362
OR
Press LEFT soft key to return to step 3 above

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: NONE

3-174 Chapter 3
MMCs (In Numeric Order)

MMC:606 ASSIGN SPEED BLOCK

DESCRIPTION
Provides a means of adding or deleting speed dial blocks to the system or an individual keyset. With
the ability to delete a block or blocks of speed dial, it will not be necessary to waste these on such
items as voice mail, DPIMs or stations that do not require the ability to use speed dial. The Free List
will show how many bins are left to be assigned.

A library of up to 1500 speed dial numbers may be allocated as needed on a iDCS 500-M system and
2500 for a iDCS 500-L system. The system list can have up to 500 numbers and each station can have
up to 50 numbers. Speed dial numbers are assigned in blocks of ten. Each speed number may contain
up to 24 digits.

PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next MMC
HOLD Used to clear entry
TRSF Used to exit programming

ACTION DISPLAY
1. Press TRSF 606 FREE LIST:20
Display shows SYSTEM:20

2. Press RIGHT soft key to advance to next line. FREE LIST:20

OR SYSTEM:20
You can view BUSY LIST by pressing UP or
DOWN key.
You can view BUSY LIST using UP or DOWN key BUSY LIST:180
SYSTEM:20

3. Make a selection of SYSTEM or EXT FREE LIST:20

using UP or DOWN key EXT201:1
Press RIGHT soft key to advance cursor

4. Enter desired extension number via dial keypad (e.g., 205) FREE LIST:20
OR EXT205:1
Press UP or DOWN key to make selection and press RIGHT soft
key to advance cursor

5. Enter valid number for bins (e.g., 0-5 for EXT or 00-50 for FREE LIST:20
SYSTEM) EXT205:5
OR
Press UP or DOWN key to make selection
OR
Press HOLD key to delete bin(s)

6. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC
 3-175

DEFAULT DATA: SYSTEM: 200 ENTRIES

STATIONS: 1 BLOCKS ASSIGNED

RELATED ITEMS: MMC 105 STATION SPEED DIAL

MMC 106 STATION SPD NAME
MMC 705 ASSIGN SYSTEM SPEED DIAL
MMC 706 SYSTEM SPEED DIAL BY NAME
3-176 Chapter 3
MMCs (In Numeric Order)

MMC:607 UCD OPTIONS

DESCRIPTION
Sets up UCD options when an AA card has been installed. MMC 601 must have already been used to
define a UCD group with an overflow destination of an AA port or group. (A group is preferred over
a port because a group allows multiple paths into the AA card and therefore has greater traffic
handling capabilities.) When a group overflow timer in MMC 601 expires, the caller will be routed to
the AA card It is here that the caller is played the UCD "FIRST MESSAGE" and "SECOND MESSAGE"
while in queue. This will continue until an agent becomes free or the caller is transferred to a final
destination.

This MMC includes options to select messages to play to a caller. These messages can be as follows:

MESSAGES 01–48
These can be created using the AAREC soft key (programmed on keysets by using MMC 722 or 723).
A total of two minutes of message time is available and can be divided up into 1 to 48 messages.

MESSAGES 49–64
These are pre-programmed as follows:

49 “Thank you for calling, please dial your party’s extension number.”
50 “Invalid number, please try again.”
51 “I’m sorry, there is no answer.”
52 “I’m sorry, that station is busy.”
53 “One moment please.”
54 “Transferring.”
55 “I’ll transfer you.”
56 “Good-bye.”
57 “Thank you.”
58 “Please hold for the operator.”
59 “Please hold for assistance.”
60 “Thank you, good-bye.”
61 “I’m sorry, all stations are presently busy.”
62 “I’m sorry, all stations are still busy.”
63 “Please call back later.”
64 “I’m sorry, not a valid selection.”

The following program options apply:

 3-177

FIRST MESSAGE
After the caller has overflowed from the UCD group, the first message will immediately play. For
instructions on how to make these recordings, see the User Instructions Section, Auto Attendant and
Uniform Call Distribution System Administration. The default message is #61 "I'm sorry, all stations
are presently busy."

This message will only be played once for the caller.

SECOND MESSAGE
If no agent has become free after the UCD recall time (see UCD Recall), the caller will be played the
second message. For instructions on how to make these recordings, see the User Instructions Section,
Auto Attendant and Uniform Call Distribution System Administration. The default message is #62
"I'm sorry, all stations are still busy."

This message will be repeated for as long as the caller is in queue, at an interval specified in the UCD
Recall Timer below.

EXIT CODE
While the caller is hearing a message (but not during MOH), the caller may dial the DTMF digit
specified here and be transferred immediately to the final destination (see Final Destination). The exit
code is optional and does not need to be used. If used, the first and second messages may be modified
to provide instructions on its use.

RETRY COUNT
The UCD program is designed to route a caller to a "final destination" after a programmable number
of "loops" through the UCD message. The range of this counter is 0 to 99. 00 means that there is no
retry counter and the caller will remain in the UCD queue until answered. Any non zero value will
route a caller through the UCD loop that many times before going to the final destination. The UCD
will route calls to the final destination immediately if all members of the group are either out of group
or in DND.

Example: If this counter is set to 02, callers reaching a busy group will hear the first UCD message, be
placed on hold, hear the second UCD message, be placed on hold, and finally hear the second message
again before being transferred to the final destination.

FINAL DESTINATION
This is the final destination for the caller if not answered by a UCD agent. This destination is only
reached if (a) the caller dials an exit digit during a message or (b) the retry count has expired. The final
destination can be a station number, a group number, a disconnect or another plan. Plans are entered
by pressing A button plus two digits 01-12. A disconnect is entered as a destination of NONE (HOLD
key).

If the final destination is a voice mail port, the port will receive a FWD from UCD group integration
message. The final destination will forward or overflow. If the forward to destination is a voice mail
port the port will receive FWD from UCD group integration message. If the final destination is not
forwarded, the call will ring or camp on to the final destination indefinitely.

To ensure that you do not get a situation where all the call buttons are busy on the final destination it
is advisable to make the final destination a group (even if the group has only one station in it.)
3-178 Chapter 3
MMCs (In Numeric Order)

RING NEXT
This timer must be shorter than the overflow timer in MMC 601. If a higher value is entered, the
display will show invalid entry. In the case where a UCD group has the ring next timer set at 000, an
unanswered call will rotate evenly among all agents until it is answered. The UCD greetings will be
heard during this routing process, but can be removed by defining the UCD messages in MMC 607 as
unrecorded message numbers. This will simulate a circular hunt group.

UCD RECALL
After a caller has heard a UCD announcement, he/she will be placed on hold until an agent becomes
available or the UCD recall timer expires. When the UCD recall timer expires, the caller will again
hear the UCD announcement. The range is 00-99. The default is 10.

MUSIC ON HOLD SOURCE

This option determines what Music on Hold source the callers will be connected to between messages.
The choice is either an external source, AA message defined in MMC 736, or a Built-In Voice Mail
Card message defined in MMC 756.

WRAP UP
This option will make a UCD agent unavailable to receive additional UCD calls after hanging up from
the last one. This is to allow agents to complete work associated with the previous call before the next
call begins ringing. The range is 000-250. The default is 010.

AUTO LOG OUT

This YES/NO option determines if a station will automatically log out of the UCD group when the
RING NEXT timer expires. This setting will be ignored if the RING NEXT timer is set to 000.

ALLOUT→FINAL
This YES/NO option determines if calls forward to the UCD final destination when all stations are
logged out of the UCD group. If no UCD final destination is assigned then the call will disconnect.

ACTION DISPLAY
1. Press TRSF 607 [530] UCD OPTION
Display shows FIRST MSG :61

2. Press UP or DOWN to select UCD group or dial group number [542] UCD OPTION
OR FIRST MSG :61

Press LEFT soft key to position cursor under message number [530] UCD OPTION
and enter new message FIRST MSG :25
OR

Press RIGHT soft key and advance to next option using the UP [530] UCD GROUP
and DOWN keys to select an option UCD RECALL:10 SEC

3. Press RIGHT soft key and advance to next option Use the UP [530] UCD OPTION
and DOWN keys to make UCD RECALL:10 SEC
a selection.
OR
Make a selection using the dial pad.
 3-179

4. Press the LEFT soft key to ENTER the selection and to return to [530] UCD OPTION
Step 1 EXIT CODE :NONE
OR
Press the RIGHT soft key to return to Step 3

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: SEE ABOVE

RELATED ITEMS: MMC 601 ASSIGN STATION GROUP

AA PROGRAMMING
3-180 Chapter 3
MMCs (In Numeric Order)

MMC:608 ASSIGN REVIEW BLOCK

DESCRIPTION
Provides means of adding or deleting CLIP review blocks to an individual keyset. With the ability to
delete a block or blocks of CLIP review, it will not be necessary to waste these on such items as voice
mail, DPIMs or for keysets that do not have displays. The free list will show how many bins are left to
be assigned. A iDCS 500-M system has 1000 total bins and 1500 total bins for a iDCS 500-L system.
Each keyset may be assigned a maximum of 50 bins.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next MMC
HOLD Used to clear entry
TRSF To exit programming

ACTION DISPLAY
1. Press TRSF 608 [201] REVIEW BLK
Display shows first station 10:0060 FREE

2. Enter desired EXT number (e.g. 205) [205] REVW BLOCK

OR 10:0060 FREE
Press UP or DOWN key to make selection and press RIGHT soft
key to advance cursor

3. Enter valid number for bins (e.g. 5) [205] REVW BLOCK

OR 50:0010 FREE
Press UP or DOWN key to make selection
OR
Press HOLD key to delete bin(s)

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: KEYSETS: 10 BINS

RELATED ITEMS: NONE

 3-181

MMC:609 CALL LOG BLOCK

- Available in with LAN module only
DESCRIPTION
Provides means of adding or deleting Call LOG blocks to an individual keyset. With the ability to
delete a block or blocks, it will not be necessary to waste these on such items as voice mail, DPIMs or
for keysets that do not have displays. The free list will show how many bins are left that be assigned.
The system has 1500 total bins for iDCS 500-L system and 1000 total bins for iDCS 500-M system. Each
keyset may be assigned a maximum of 50 bins.

Outgoing Call Log feature is only present on a iDCS 500 system with a LAN board installed
on the MCP card.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next MMC
HOLD Used to clear entry
TRSF To exit programming

ACTION DISPLAY
1. Press TRSF 609 [201] LOG BLOCK
Display shows first station 10:0070 FREE

2. Enter desired EXT number (e.g. 205) [205] LOG BLOCK

OR 10:0070 FREE
Press UP or DOWN key to make selection and press RIGHT soft
key to advance cursor

3. Enter valid number for bins (e.g. 5) [205] LOG BLOCK

OR 50:0030 FREE
Press UP or DOWN key to make selection
OR
Press HOLD key to delete bin(s)

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: KEYSETS: 10 BINS

RELATED ITEMS: NONE

3-182 Chapter 3
MMCs (In Numeric Order)

MMC:700 COPY COS CONTENTS

DESCRIPTION
This MMC allows the technician to duplicate a class of service to make it easier to have multiple
similar classes of service.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
“F” KEY Used to advance to MMC 701

ACTION DISPLAY
1. Press TRSF 700 COPY COS ITEMS
Display shows COS01 → COS01

2. Dial selected COS to copy (e.g., 05) COPY COS ITEMS

OR COS05 → COS01
Press UP or DOWN key to select COS and press
RIGHT soft key to move cursor and advance to next step

3. Dial target COS (e.g., 06)

OR COPY COS ITEMS
Press UP or DOWN key to select COS and press COS05 → COS06
RIGHT soft key to move cursor back to step 2

4. Press F key to advance to MMC 701 and press RIGHT soft to COPY COS ITEMS
advance cursor COS05 → COS06

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 701 ASSIGN COS CONTENTS

 3-183

MMC:701 ASSIGN COS CONTENTS

DESCRIPTION
Similar to MMC 700 but does not allow a copy command. This MMC is primarily used for creating a
new class of service. If the unsupervised conference feature is allowed, a programmed CONF key
must be available to allow reentry into a conference call. There are 30 classes of service available.

This MMC is divided into 4 categories.

0 TOLL LEVEL
1 USABLE FEATURES
2 CALL STATION GROUPS
3 CALL TRUNK GROUPS
4 CALL TO BIVMS STN (CADENCE or SVMi-8/16).

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC

ACTION DISPLAY

1. Press TRSF 701 COS CONTENTS(01)

Display shows TOLL LEVEL:A

2. Dial COS number (e.g., 06) COS CONTENTS(06)

OR TOLL LEVEL:A
Press UP or DOWN key to select COS and press RIGHT soft key
to move cursor

3. Dial 0-3 for category select. COS CONTENTS(06)

OR 00:AA CALER :YES
Press UP or DOWN to select category and press RIGHT soft
key to move cursor

4. Dial COS usable feature option (e.g., 12) COS CONTENTS(06)

OR 12:DND :YES
Press UP or DOWN key to select option and press RIGHT soft
key to move cursor

5. Dial 0 for NO or 1 for YES COS CONTENTS(06)

OR 12:DND :NO
Press UP or DOWN key to select option and press LEFT soft key
to return to step 4

6. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC
3-184 Chapter 3
MMCs (In Numeric Order)

TOLL LEVEL OPTIONS

DIAL DIGIT TOLL LEVEL DIAL DIGIT TOLL LEVEL

0 A 4 E
1 B 5 F
2 C 6 G
3 D 7 H

USABLE FEATURES

LCD Display COS Option

00 AA CALER Auto answer control by caller*
01 ABSENCE Absence
03 AUTO RDL Retry on busy
04 CALLBACK Callback
05 CLIP ABN Caller ID Abandon*
06 CLIP INQ Caller ID Inquire*
07 CLIP INV Caller ID Investigate*
08 CONFER. Conference
09 DALM CLR DISA alarm ring clear
10 DIRECT Directory dial
11 DISA Allow DISA use
12 DND Do Not Disturb
13 DND FWRD Forward Do Not Disturb
14 DND OVRD Do Not Disturb override
15 DOOR Door ring answer
16 DSS Direct station select
17 DTS Direct trunk select
18 EXT AREC Intercom call automatic record (SVM-800)
19 EXT FWD External call forward
20 FEATURE Feature key
21 FLASH Trunk flash
22 FOLLOW-ME Call forward-follow me
23 FORWARD Call forwarding
24 FWDTOVMS Call forward to SVM-800
25 GRP I/O Group in/out
26 HOLD Hold
27 HOTLINE Hot line
28 INTERCOM Intercom call
29 MCID Malicious call ID control (Australia only)
 3-185

LCD Display COS Option

30 MESSAGE Message
31 MM PAGE Meet me page
32 NEW CALL New call
33 OHVAED Ohvaed
34 OHVAING Ohvaing
35 ONEA2 1A2 emulation
36 OPERATOR Operator
37 OUT TRSF Outgoing transfer
38 OVERRIDE Override
39 PAGE 0 Page zone 0 PAGING
40 PAGE 1 Page zone 1 PAGING
41 PAGE 2 Page zone 2 PAGING
42 PAGE 3 Page zone 3 PAGING
43 PAGE 4 Page zone 4 PAGING
44 PAGE 5 Page zone 5 PAGING
45 PAGE 6 Page zone 6 PAGING
46 PAGE 7 Page zone 7 PAGING
47 PAGE 8 Page zone 8 PAGING
48 PAGE 9 Page zone 9 PAGING
49 PAGE * Page zone * PAGING
51 PICKUP Call pickup
52 PRB Privacy Release Bridge (iDCS 500-L only)
53 REM. HOLD Remote Hold
54 RNG PLAN Ring Mode
55 SECURE Override secure
56 SET RLOC Set Relocation
57 SSPD TOL System Speed dial toll check
58 STN LOCK Station Lock
59 SYS SPD System Speed dial
60 TRK AREC Trunk call automatic record (SVM-800)
61 TRK EHLD Trunk call exclusive hold
62 UNCO CNF Unsupervised Conference
63 VM AREC Auto Record (Built-In VMS)
64 VM AME Answer Machine Emulation (Built-In VMS)
65 VM REC Call Record (Built-In VMS)
66 VMS PSWD VMS password (SVM-800)
67 VMS REC VMS Call Record (SVM-800)
3-186 Chapter 3
MMCs (In Numeric Order)

CALL STATION GROUPS

LCD Display COS Option

01–30 STN GROUP 01–30 Station group 01–30 calling
31–50 STN GROUP 31–50 Station group 31–50 calling (iDCS500-L only)

CALL TRUNK GROUPS

LCD Display COS Option

01–11 TRK GROUP 01–11 Trunk group 01–11 calling
12–50 TRK GROUP 12–50 Trunk group 12–50 calling (iDCS500-L only)

CALL TO BIVMS STN (CADENCE or SVMi-8/16).

LCD Display COS Option

01–08 BIVMS STN 01–08 Built-in VMS port 01–08 calling
09–16 BIVMS STN 09–16 Built-in VMS port 09–16 calling

DEFAULT DATA: TOLL LEVEL :1

USABLE FEATURES : YES
FEATURES 14, 18, 38, 56, 60, 62, 63, 64, 65 is NO
CALL STATION GROUPS : YES
CALL TRUNK GROUPS : YES
CALL TO BIVMS STN : YES

RELATED ITEMS: MMC 700 COPY COS CONTENTS

TOLL RESTRICTION
 3-187

MMC:702 TOLL DENY TABLE

DESCRIPTION
Provides a way to make toll restriction (call barring) very easy and flexible. There are 250 entries
allowed in the deny table for a iDCS 500-M system and 500 entries for a iDCS 500-L system and each
entry index can be assigned to a class of service. Each index can have up to 12 digits. With the use of
wild cards (MMC 704 Assign Wild Character), more flexibility can be built into toll restriction. Wild
cards can be used repeatedly in the dial string, limited only to what is allowed or denied in MMC 704.
There are six toll levels, B to G, that are programmable. Toll level A is set as unrestricted by default
and toll level H is set as in-house only by default.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

WILD CARD KEY

- DCS KEYSET

BUTTON WILD CARD

19 X
20 Y
21 Z

- DCS KEYSET

BUTTON WILD CARD

21 X
25 Y
22 Z

ACTION DISPLAY

1. Press TRSF 702 DENY(001):BCDEFG

Display shows :000000

2. Dial index number.(e.g., 005) DENY(005):BCDEFG

OR :000000
Press UP or DOWN key to select index and
press RIGHT soft key to move cursor and
enter toll pattern via dial pad (e.g., 212) DENY(005):BCDEFG
OR 212 :000000
3-188 Chapter 3
MMCs (In Numeric Order)

Enter wild card (e.g., 21X) from above list and press RIGHT soft DENY(005):BCDEFG
key to move cursor to COS options 21X :000000

3. Press UP or DOWN key to move cursor along line until under DENY(001):BCDEFG
toll class mark (e.g., E) 212 :000100
Enter a 1 for YES or 0 for NO and press RIGHT soft key to return
to step 1
OR
Press LEFT soft key to return to step 2

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: ALL ENTRIES ARE SET TO 0

RELATED ITEMS: MMC 301 ASSIGN STATION COS

MMC 701 ASSIGN COS CONTENTS
MMC 703 TOLL ALLOWANCE TABLE
MMC 704 ASSIGN WILD CHARACTER
 3-189

MMC:703 TOLL ALLOWANCE TABLE

DESCRIPTION
Provides a way to make toll restriction very easy and flexible. There are 250 allowable entries in the
allow table for a iDCS 500-M system and 500 allowable entries for a iDCS 500-L system and each entry
index can be assigned to a class of service. Each index can have up to 12 digits. With the use of wild
cards (MMC 704 Assign Wild Character), more flexibility can be built into toll restriction. There are six
toll levels, B to G, that are programmable. Toll level A is set as unrestricted by default, and toll level H
is set as in-house only by default.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

WILD CARD KEY

- DCS KEYSET

BUTTON WILD CARD

19 X
20 Y
21 Z

- DCS KEYSET

BUTTON WILD CARD

21 X
25 Y
22 Z

ACTION DISPLAY

1. Press TRSF 703 ALOW(001):BCDEFG

Display shows :000000

2. Dial in index number (e.g., 005) ALOW(005):BCDEFG

OR :000000
Press UP or DOWN key to select index and press RIGHT soft
key to move cursor and
enter toll pattern via dial pad (e.g., 212) ALOW(005):BCDEFG
OR 212 :000000

Enter wild card (e.g., 21X) from above list ALOW(005):BCDEFG

and press RIGHT soft key to move cursor to COS options. 21X :000000
3-190 Chapter 3
MMCs (In Numeric Order)

3. Press UP or DOWN key to move cursor along line until under ALOW(001):BCDEFG
toll class mark (e.g., E) 212 :000100
Enter a 1 for YES or 0 for NO and press RIGHT soft key to return
to step 1
OR
Press LEFT soft key to return to step 2

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: ALL ENTRIES ARE SET TO 0

RELATED ITEMS: MMC 301 ASSIGN STATION COS

MMC 701 ASSIGN COS CONTENTS
MMC 702 TOLL DENY TABLE
MMC 704 ASSIGN WILD CHARACTER
 3-191

MMC:704 ASSIGN WILD CHARACTER

DESCRIPTION
Provides flexibility to toll restriction (call barring) when a specific numbering plan is so desired. There
are only three entry tables but more than one digit can be assigned per table if needed.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY

1. Press TRSF 704 :0123456789*#

Display shows X:111111111111

2. Press UP or DOWN key to select X, Y, or Z (e.g., Z) and press

:0123456789*#
RIGHT soft key to
Z:000000000000
advance cursor to option line

3. Press UP or DOWN key to move cursor to option digit desired :0123456789*#

(e.g., 5) and enter 1 (put under other digits as required) Z:000001000000
Press LEFT soft key to return to step 2
OR
Press RIGHT soft key to return to step 1

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: ALL ENTRIES SET TO 0

RELATED ITEMS: MMC 702 TOLL DENY TABLE

MMC 703 TOLL ALLOWANCE TABLE
3-192 Chapter 3
MMCs (In Numeric Order)

MMC:705 ASSIGN SYSTEM SPEED DIAL

DESCRIPTION
Enables the assignment of system speed dialling numbers. There are up to 500 entries available for
programming (see MMC 606). Each speed dial number consists of a trunk or trunk group access code
followed by a separator and up to 24 digits to be dialled. These dialled digits may consist of 0-9, * and
#. If the system recognises a valid trunk or trunk group access number, it will automatically insert the
separator.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
B Used to insert a flash code "F"
C Used to insert a pause code "P"
D Used to insert a pulse/tone conversion code "C"
E Used to mask/unmask following digits - shows as "[" or "]"
F Used to enter name for speed dial bin (see MMC 706)

ACTION DISPLAY

1. Press TRSF 705 SYS SPEED DIAL

Display shows 500:

2. Dial speed index desired (e.g., 505) SYS SPEED DIAL

OR 505:
Press UP or DOWN key to make selection and press RIGHT soft
key to move cursor

3. Enter access code (e.g., 9/701) plus the phone number up to 24 SYS SPEED DIAL
digits (digits will scroll under) 505:9–121223456789
and press RIGHT soft key to return to step 2

4. Press F key to toggle to MMC 706 step 3 to enter name SYS SPEED NAME
505:

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 606 ASSIGN SPEED BLOCK

MMC 706 SYSTEM SPEED DIAL BY NAME
 3-193

MMC:706 SYSTEM SPEED DIAL BY NAME

DESCRIPTION
Allows an 11-character name to be entered for each system speed dial location. This name enables the
speed dial number to be located when using the directory dial feature. The directory dial feature
allows the display keyset user to select a speed dial location by scanning its name.

Names are written using the keypad. Each press of a key selects a character. Pressing a different key
moves the cursor to the next position. For example, if the directory name is SAM SMITH, press the
number 7 four times to get the letter S. Now press the number 2 once to get the letter A. Continue
selecting characters from the table below to complete your message. Pressing A key changes the letter
from upper case to lower case.

When the character you want appears on the same dial pad key as the previous character,
press the UP key to move the cursor to the right.

COUNT 1 2 3 4 5

DIAL 0 < > . ) 0

DIAL 1 Space ? , ! 1

DIAL 2 A B C @ 2

DIAL 3 D E F # 3

DIAL 4 G H I $ 4

DIAL 5 J K L % 5

DIAL 6 M N O ^ 6

DIAL 7 P Q R S 7

DIAL 8 T U V * 8

DIAL 9 W X Y Z 9

DIAL * : = [ ] *

The # key can be used for the following special characters: #, space, &, !, :, ?, ., ,, %, $, -,
<, >, /, =, [, ], @, ^, (, ), _, +, {, }, |, ;,", →,` , and \.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
TRSF Used to store and exit MMC
3-194 Chapter 3
MMCs (In Numeric Order)

ACTION DISPLAY
1. Press TRSF 706 SYS SPEED NAME
Display shows 500:

2. Dial system speed entry number (e.g., 505) SYS SPEED NAME
OR 505:
Press UP or DOWN to select entry number
and press RIGHT soft key to move cursor

3. Enter name using dial keypad and above table and press RIGHT SYS SPEED NAME
soft key to return to step 2 505:TELECOMS
OR
Press the F key to toggle to speed dial number to return to MMC
705, step 3
Press RIGHT soft key to return to step 2 above SYS SPEED DIAL
OR 505:_

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NO NAMES

RELATED ITEMS: MMC 606 ASSIGN SPEED BLOCK

MMC 705 ASSIGN SYSTEM SPEED DIAL
 3-195

MMC:707 AUTHORIZATION CODE

DESCRIPTION
Enables the authorization feature on a per-class of service selection. There are 250 available entries on
a iDCS 500-M system and 500 available entries for a iDCS 500-L system. Authorization codes can be
up to 4 digits in the iDCS 500-M system and 4 to 10 digits in the iDCS 500-L system.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF 707 AUTHOR.CODE(001)
Display shows (e.g.: iDCS 500-L system) C:01

Other system shows. AUTHOR.CODE(001)

CODE: COS:01

2. Dial code index number (e.g., 005) AUTHOR.CODE(001)

OR CODE: COS:01
Press UP or DOWN key to selected index number and press
RIGHT soft key to move cursor

3. Enter authorization code (minimum of four digits and a AUTHOR.CODE(005)

maximum of 10 digits for iDCS 500-L system 1234567890 C:01
And 4 digits for other systems) via dial keypad (e.g.,
1234567890) and press RIGHT soft key to move cursor

4. Enter class of service number 01-30 (e.g., 05) AUTHOR.CODE(005)

OR 1234567890 C:05
Press UP or DOWN key to select COS and press RIGHT soft key
to select and return to step 2

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 305 ASSIGN FORCED CODE

3-196 Chapter 3
MMCs (In Numeric Order)

MMC:708 ACCOUNT CODE

DESCRIPTION
Enables the account code entry feature. There are 500 available entries for a iDCS 500-M system and
999 available entries for a iDCS 500-L system.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF 708 ACCOUNT CODE
Display shows 001:

2. Dial code index number (e.g., 005) ACCOUNT CODE

OR 005:
Press UP or DOWN key to selected index number and press
RIGHT soft key to move cursor

3. Enter account code (maximum 12 digits) via dial keypad (e.g., ACCOUNT CODE
1234) and press RIGHT soft key to move cursor back to step 2 005:1234

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 305 ASSIGN FORCED CODE

 3-197

MMC:709 TOLL PASS CODE / SPECIAL CODE TABLE

DESCRIPTION
This MMC provides a means to program three trunk code tables as described below..

PBX CODE
This table contains up to five entries and is used to identify the trunk access codes needed for toll
restriction to be properly applied when the system is used either behind a PBX or with CENTREX-
supplied dial tone. Toll restriction will only be applied on trunks flagged as PBX in MMC 401 if a
trunk access code entered in this table is dialed. Toll restriction will be applied to the digits following
the trunk access code.

SPECIAL CODE
This table identifies to the system dialling rules the special feature codes used to activate central office
custom calling features such as CID Block and call waiting disable. The special feature codes can be
used on a per call basis without affecting LCR or toll restriction programming. There is a maximum of
ten (10) entries available each of which may be up to four digits long.

TOLL OVERRIDE
This table of eight entries is used to identify to the system numbers that will bypass all dialing
restrictions. This bypass includes Toll restriction, Trunk access and forced authorization or account
codes. Each entry in the table can be up to 14 digits long.

OVRD USE TRK GRP

This entry designates the trunk group that override calls will access when selected trunk access
protection.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
3-198 Chapter 3
MMCs (In Numeric Order)

ACTION DISPLAY
1. Press TRSF 709 PBX ACCESS CODE
Display shows 1:

2. Select PBX , SPECIAL CODE, TOLL OVERRIDE or OVRD USE TOLL OVERRIDE
TRK GRP 1:
OR
Press UP or DOWN key to make selection and press RIGHT soft
key to move cursor

3. Enter index number (e.g., 3) TOLL OVERRIDE

OR 3:_
Press UP or DOWN key to make selection and press RIGHT soft
key to move cursor

4. Enter via dial keypad the desired access/feature code (e.g., 911) TOLL OVERRIDE
Press RIGHT soft key to enter and return 3:911
to step 3 and enter more entries

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 401 PBX TRUNK

MMC 702 TOLL DENY TABLE
MMC 703 TOLL ALLOWANCE TABLE
MMC 304 ASSIGN EXTENSION/TRUNK USABLE
MMC 305 FORCED CODES
 3-199

MMC:710 LCR DIGIT TABLE

DESCRIPTION
The LCR DIGIT TABLE contains all numerical digits for the completion of outgoing call placement.
This table works in conjunction with LCR ROUTE TABLE, LCR TIME TABLE and LCR MODIFY
DIGITS TABLE. There is a maximum of 1000 entries on a iDCS 500-M system and 2000 entries for a
iDCS 500-L system with a digit string length of 10 numerical digits. This system automatically
maintains entered digit strings in numerical order. The characters * and # are also accepted for use
with feature codes.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF 710 LCR DIGIT (0001)
Display shows DIGIT:

2. Dial LCR entry (e.g., 0005) LCR DIGIT (0005)

OR DIGIT:_
Press UP or DOWN to select entry and press RIGHT soft key to
move cursor

3. Enter LCR digit string via the dial keypad and press RIGHT soft LCR DIGIT (0005)
key DIGIT:305426
OR
Press LEFT soft key to return to step 1

4. Enter digit length (max: 31) LCR DIGIT (0005)

Cursor will move to RT (route selection) LENGTH:10 RT:01
Enter RT (01-32)
OR

5. Press LEFT soft key to return to length value

Valid entry will return you to step 1
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 712 LCR ROUTE TABLE

3-200 Chapter 3
MMCs (In Numeric Order)

MMC:711 LCR TIME TABLE

DESCRIPTION
This table gives the flexibility to the system, through the LCR ROUTES, to allow calls placed at any
given time of day to use the least cost trunk route that is available. When LCR ROUTE ADVANCE is
allowed, it is possible for calls to be placed on more expensive trunks on any given time of day. There
are four possible time entries per day; the start time of the next time period is the end time of the
previous time period.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

FEATURE KEYS

DAY VALUE TIME BAND LCRT

SUN 0 A 0 LCRRT 1
MON 1 B 1 LCRRT 2
TUE 2 C 2 LCRRT 3
WED 3 D 3 LCRRT 4
THU 4
FRI 5
SAT 6

ACTION DISPLAY
1. Press TRSF 711 LCR TIME (SUN:A)
Display shows HHMM: LCRT:-

2. Dial day of week (SUN-SAT, e.g., WED) LCR TIME (WED:A)

OR HHMM: LCRT:-
Press UP or DOWN to make day selection and press RIGHT soft
key

3. Dial time band (A-D, e.g., B) LCR TIME (WED:B)

OR HHMM: LCRT:-
Press UP or DOWN to make selection and press RIGHT soft key
 3-201

4. Dial time via keypad (24-hour format, e.g. 0800) LCR TIME (WED:B)
Cursor moves to LCRT (reference MMC 712) HHMM:0800 LCRT:-
Dial entry 1-4
OR LCR TIME (WED:B)
Press UP or DOWN to select entry and press HHMM:0800 LCRT:1
RIGHT soft key to make entry and return to step 1
OR
If entry is dialled, return to step 2

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 712 LCR ROUTE TABLE

3-202 Chapter 3
MMCs (In Numeric Order)

MMC:712 LCR ROUTE TABLE

DESCRIPTION
The LCR ROUTE TABLE is responsible for selecting a specific trunk group in the completion of an
outward bound call. This table works in conjunction with LCR DIGIT TABLE, LCR TIME TABLE,
LCR COS TABLE and LCR MODIFIED DIGITS TABLE. After the user dials a valid digit string, the
system uses the LCR ROUTE TABLE to select a specific predetermined trunk group. There is a
maximum number of 16 routes available on a iDCS 500-M system and 32 routes available on a iDCS
500-L system. If more than one trunk group is available for call completion, the system uses the first
designated trunk group and then starts to utilise succeeding trunk groups. If all trunk groups are busy
in a selected route, call queue becomes active and allocates trunks as they become available.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF 712 LCR ROUTE (01:1)
Display shows C:1 G:NONE M:---

2. Dial LCR ROUTE index number (e.g., 05) LCR ROUTE (05:1)
OR C:1 G:NONE M:---
Press UP or DOWN to selected index and press RIGHT soft key
to move cursor

3. Dial TIME BAND index number 1-4 (e.g., 2) LCR ROUTE (05:2)
OR C:1 G:NONE M:---
Press UP or DOWN to selected index and press RIGHT soft key
to move cursor

4. Dial LCR COS number 1-8 (e.g., 4) LCR ROUTE (05:2)

OR C:4 G:NONE M:---
Press UP or DOWN to selected COS and press RIGHT soft key
to move cursor

5. Dial TRUNK GROUP access code (e.g., 801) LCR ROUTE (05:2)
OR C:4 G:801 M:---
Press UP or DOWN to selected access code
and press RIGHT soft key to move cursor

6. Dial MODIFY DIGITS index number (e.g., 050) LCR ROUTE (05:2)
iDCS 500-L system: 001 –200, C:4 G:801 M:050
Other systems: 001-100
OR
LCR ROUTE (05:2)
Press UP or DOWN to selected index number
C:4 G:801 M:---
and press RIGHT soft key to move cursor
 3-203

OR
Press RIGHT soft key to enter NO index
Number

7. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 310 LCR CLASS OF SERVICE

MMC 710 LCR DIGIT TABLE
MMC 711 LCR TIME TABLE
MMC 713 LCR MODIFY DIGIT TABLE
3-204 Chapter 3
MMCs (In Numeric Order)

MMC:713 LCR MODIFY DIGIT TABLE

DESCRIPTION
This program entry is also referred to as Outdial Rules. This will give the system the ability to add or
delete a digit string or singular digit if needed to complete a call. A perfect example is the adding of a
digit “1.” An advantage is to insert a common carrier network access code of 1010288 (ATT®). With
these digits inserted, a long distance call will be placed over a local line utilizing the common carrier
network. The characters * and # can also be entered. There are 100 modify digit entries available in
the iDCS 500-M system and 200 modify digit entries available in a iDCS 500-L system.

OPTION MAXIMUM NUMBER OF DIGIT ENTRIES

Number of digits to delete 15
Insert (before dialing string) 14
Append (after dialing string) 14

DIGIT STRING KEY

Insert String + Digit String (delete) + Append String

In case of Italy, the number of modify digit entries is 50 in iDCS 500-M and 100 in iDCS
500-L, and maximum number of digit entries are 30.

PROGRAM KEYS
PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF 713 LCR MODIFY (001)
Display shows NOF DEL DGT:00

2. Enter index number (e.g., 005) LCR MODIFY (005)

OR NOF DEL DGT:00
Press UP or DOWN keys to make selection and press RIGHT
soft key to move cursor

3. Enter number of digits to delete LCR MODIFY (005)

OR NOF DEL DGT:01
Press RIGHT soft key to skip step and move cursor to next step

4. Enter digits to be inserted (e.g., 10288) LCR MODIFY (005)

OR I:10288_
Press RIGHT soft key to skip step or to store information and
advance to next ste

5. Enter digits to be appended (e.g., 45678) LCR MODIFY (005)

OR A:_
Press RIGHT soft key to skip step or to store
information and return to step 2
 3-205

6. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 710 LCR DIGIT TABLE

MMC 712 LCR ROUTE TABLE
3-206 Chapter 3
MMCs (In Numeric Order)

MMC:714 DID NUMBER AND NAME TRANSLATION

DESCRIPTION
Assigns an incoming DID call to a specific ring plan destination. It also provides a call waiting option,
if needed, so that a second incoming DID call can be received. The table is also used to define which
MOH source a caller to that DID number will hear when placed on hold. An 11 character name can be
added to the number. There are a maximum of 400 entries in the iDCS 500-M and a maximum of 999
entries in a iDCS 500-L system. If there is no matching number on DID service the call is routed to the
operator group when normal incoming call and provides error tone when networking in call.

Definitions of option are as follows:

1. DGT:= Digits to be received from CO. Up to 16 digits may be entered.

2. MOH SOURCE: Allows the technician to select what the calling party will hear in regards to that
DID/DNIS number if the call is placed on hold. There are a total of 6 possible music selections (see
below). (Available in iDCS 500-L only.)

In addition to “TONE” or a music source, you may also select an Auto Attendant (AA) port to
provide continuous play of a specific recording. The AA port selected must be the last AA port on
the AA card (3958). If selected, the Music on Hold will be the message defined in MMC 736.

If you have a CADENCE Voice Mail System installed you may also select a CADENCE recording
as a music source. The recording must already been defined in MMC 756 and will show up here as
the CADENCE port associated with the recording.

OPTIONS
y NONE: Follows the setting in MMC 408 for the trunk the call comes in on.
y TONE: A repeated tone is played to the outside party.
y INTERNAL CHIME “OLD FOLKS AT HOME”: This is entered as the directory number of the
music source on the MCP(371).
y EXTERNAL DEVICE: Music Source or Digital announcer. This is entered as the directory
number of an external music source.
y DIGITAL ANNOUNCEMENT ON AA CARD: This is entered as the directory number of the last
AA port of an AA card. For further details on using an AA port as an MOH source please see
MMC 736.
y VOICE MAIL SOUND FILE: If the iDCS 500 system has an optional CADENCE card installed,
up to 100 custom recorded sound files from the Voice Mail card can be used for MOH sources.
Select the CADENCE port assigned in MMC 756. For information on creating the sound files see
CADENCE System Administrator Manual-Recording greeting by number. If you select this
option be advised that each VMMOH source requires a dedicated CADENCE port/channel.

3. 1: XXX, 2: XXX, 3: XXX, 4: XXX, 5: XXX, 6:XXX = ring plan and destination during each ring plan.
The destination can be a station, station group, trunk or trunk group. If trunk or trunk group is
selected the trunks must be programmed as E&M trunks to allow the received digits to be re-sent
on the facility(s). This is referred to as DID Repeat digits over tie line.

An entry of the character “B” means to repeat the received digits.

 3-207

4. CW: = Call waiting Yes/No . Allow a second DID call to be received

5. DELETE: The number of digits to delete. This is useful with Tandem switching, mixed
numbering plans and DID Repeat digits over tie line. Maximum number of digits that can be
deleted is 16.

6. NAME = Input up to 11 characters to identify call.

Names are written using the keypad. Each press of a key selects a character. Pressing the dial pad
key moves the cursor to the next position. For example, if the directory name is “SAM SMITH,”
press “7” four times to get the letter “S.” Press “2” once to get “A.” Continue selecting characters
from the table below to complete your message. Pressing A key changes the letter from upper case
to lower case.

When the character you want appears on the same dial pad key as the previous character,
press the UP key to move the cursor to the right.

COUNT 1 2 3 4 5

DIAL 0 < > . ) 0

DIAL 1 Space ? , ! 1

DIAL 2 A B C @ 2

DIAL 3 D E F # 3

DIAL 4 G H I $ 4

DIAL 5 J K L % 5

DIAL 6 M N O ^ 6

DIAL 7 P Q R S 7

DIAL 8 T U V * 8

DIAL 9 W X Y Z 9

DIAL * : = [ ] *

The # key can be used for the following special characters: #, space, &, !, :, ?, ., ,, %, $, -,
<, >, /, =, [, ], @, ^, (, ), _, +, {, }, |, ;,", →,` , and \.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
3-208 Chapter 3
MMCs (In Numeric Order)

ACTION DISPLAY
1. Press TRSF 714 DID DIGIT (001)
Display shows DGT:

2. Enter valid index number, e.g. 005, via dial keypad DID DIGIT (005)
OR DGT:
Press UP or DOWN key to make selection
Press RIGHT soft key to move cursor

3. Enter digits to be translated (e.g. 5065) DID DIGIT (005)

via dial keypad and press RIGHT DGT:5065
soft key to move cursor

4. Enter the MOH source for this entry. DID DIGIT (005)
OR MOH SOURCE:F-TRK
Press UP or DOWN key to select option
Press RIGHT soft key to return to step 3 above
(iDCS 500-L system Only)

5. Enter station or group number for each Ring Plan destination DID DIGIT (005)
via dial keypad (e.g. 530) 1:530 2:
OR
Press UP or DOWN key to make selection
Press RIGHT soft key to advance to next
Ring Plan. Press RIGHT soft key to ENTER and move cursor

6. Press UP or DOWN key to make selection or select via dial pad 1 DID DIGIT (005)
for YES, 0 for NO CW:NO DELETE:0
Press RIGHT soft key to advance to the next step.

7. Enter the number of digits to be deleted and DID DIGIT (005)

Press RIGHT soft key to return to Step 1, CW:YES DELETE:0
OR
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NO ENTRIES

RELATED ITEMS:TRUNK PROGRAMMING

 3-209

MMC:715 PROGRAMMED STATION MESSAGE

DESCRIPTION
Allows custom messages to be programmed or default messages to be changed.

Messages are written via the keypad. Each press of a key will select a character. Pressing a different
key will move the cursor to the next position. For example, if the message is “Sunbathing,” press the
number “7” four times to get the letter “S.” Now press the number “8” twice to get the letter “U.”
Continue selecting characters from the table below to complete your message. Pressing the “A” key
will change the letter from upper case to lower case.

When the character you want appears on the same dial pad key as the previous character,
press the UP key to move the cursor to the right.

COUNT 1 2 3 4 5

DIAL 0 < > . ) 0

DIAL 1 Space ? , ! 1

DIAL 2 A B C @ 2

DIAL 3 D E F # 3

DIAL 4 G H I $ 4

DIAL 5 J K L % 5

DIAL 6 M N O ^ 6

DIAL 7 P Q R S 7

DIAL 8 T U V * 8

DIAL 9 W X Y Z 9

DIAL * : = [ ] *

The # key can be used for the following special characters: #, space, &, !, :, ?, ., ,, %, $, -,
<, >, /, =, [, ], @, ^, (, ), _, +, {, }, |, ;,", →,` , and \.
3-210 Chapter 3
MMCs (In Numeric Order)

There are 20 messages in a iDCS500-M system and 30 messages in a iDCS500-L system. They fall in
the following categories:

MESSAGES 01-10 (16 character default messages): These are pre-programmed default messages. Any
of them can be changed.

MESSAGES 11-18 on a iDCS 500-M system are 16 character blank messages that can be created.

MESSAGES 19-20 on a iDCS 500-M system have a default message for time or date selection. These
messages can be changed.

MESSAGES 11-25 on a iDCS500-L system are 16 character blank messages that can be created.

MESSAGES 26-27 (only available on a iDCS500-L system) Nine character default messages with six
character user customized day/date extender: These messages are pre-programmed default messages
and any of them can be changed.

MESSAGES 28-30 (only available on a iDCS500-L system) Nine character blank messages with six
character user customized day/date extender: Any of these can be created.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
A Toggles from upper case to lower case

ACTION DISPLAY
1. Press TRSF 715 PGM.MESSAGE (01)
Display shows GIVE ME THE CALL

2. Enter index number (e.g., 11) PGM.MESSAGE (11)

OR _Blank Message
Press UP or DOWN arrow to make selection
Press RIGHT soft key to move cursor

3. Enter message via dial keypad using the above table (maximum PGM.MESSAGE (11)
16 characters) SunBathing
Use “A” key to toggle upper case/lower case
Press RIGHT soft key to return to step 2

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC
 3-211

DEFAULT DATA: TEN PROGRAMMED MESSAGES AS DETAILED BELOW

01.GIVE ME THE CALL
02.TAKE A MESSAGE
03.ASK THEM TO HOLD
04.SEND TO MY VM
05.TRSF TO MY SECY
06.LEAVE A MESSAGE
07.PAGE ME
08.OUT OF TOWN
09.IN A MEETING
10.I WILL CALL BACK

[iDCS 500-M system]

MESSAGES 11–18 ARE 16 CHARACTER BLANK MESSAGES
19. RETURN ON :
20. RETURN ON /

[iDCS 500-L system]

MESSAGES 11–25 ARE 16 CHARACTER BLANK MESSAGES
26. RETURN AT
27. RETURN ON
MESSAGES 28-30 ARE 9 CHARACTER BLANK MESSAGES

Messages 01-25 are shared for station to station text messaging, and
station programming messages.
Text Messaging is a feature only available on a iDCS 500-L system.

Messages 21-30 are only available on a iDCS500-L system.

RELATED ITEMS: MMC 115 SET PROGRAMMED MESSAGE

MMC 321 KTS TYPE (iDCS 500-L system only)
3-212 Chapter 3
MMCs (In Numeric Order)

MMC:718 MY AREA CODE

DESCRIPTION
This MMC defines the home area code and country code. This information is used for caller ID and
ISDN calls in defining the area code on incoming calls. This MMC removes the local area code to
allow callback without digit modifications in LCR.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Moves cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 718 MY AREA CODE
Display shows AREA :

2. Enter 0 for COUNTRY or 1 for AREA. MY AREA CODE

OR AREA :
Press UP or DOWN keys to make selection and press RIGHT
soft key to move cursor

3. Enter area code (maximum 4 digits) via dial keypad (e.g., 2) and MY AREA CODE
press RIGHT soft key to move cursor AREA :2
back to step 2.

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS:TRUNK PROGRAMMING

 3-213

MMC:720 COPY KEY PROGRAMMING

DESCRIPTION
Provides a tool for duplicating key assignment from one keyset to another. This can be done on a per-
station basis or on all stations, but not on a group of stations. One limitation is that the original and
target keysets must be of the same type (i.e. same number of buttons).

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Moves cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 720 [201] COPY KEY
Display shows FROM:NONE

2. Enter the station number to copy to (e.g., 205) [205] COPY KEY
OR FROM:NONE
Press UP or DOWN keys to make selection and press RIGHT
soft key to move cursor

3. Enter station number to copy from (e.g., 203) and cursor returns [205] COPY KEY
to step 2 FROM:203
OR
Press UP or DOWN keys to make selection

4. Press RIGHT soft key to return to step 2

OR
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 107 KEY EXTENDER

MMC 721 SAVE STATION KEY PROGRAMMING
MMC 722 STATION KEY PROGRAMMING
MMC 723 SYSTEM KEY PROGRAMMING
3-214 Chapter 3
MMCs (In Numeric Order)

MMC:721 SAVE STATION KEY PROGRAMMING

DESCRIPTION
Provides a service tool which will minimize the accidental loss of programmable keys on the keysets.
The method of operation is simple, first the data is saved and then the station can be replaced with
another station type or the keys can be reprogrammed to other features. Once testing or replacement
is completed, the data can be restored to the individual station, providing the same type is in place.

This program is not to be confused with AUTO SET RELOCATE (MMC 315). This program is
for saving and restoring the same electronic device type at that port.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 721 [201] SAVE KEY
Display shows RESTORE

2. Enter desired station number (e.g., 205) [205] SAVE KEY

OR RESTORE
Press UP or DOWN key to make selection and press RIGHT soft
key

3. Press UP or DOWN key to make function selection (e.g., SAVE) [205] SAVE KEY
SAVE

4. Press RIGHT soft key to enter and return to step 2

OR
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 107 KEY EXTENDER

MMC 722 STATION KEY PROGRAMMING
MMC 723 SYSTEM KEY PROGRAMMING
 3-215

MMC:722 STATION KEY PROGRAMMING

DESCRIPTION:
Allows the customizing of programmable keys on specific electronic keysets, AOM, or 64 button
module on the system. For keysets, buttons 1 and 2 are set as CALL buttons by default. For AOM’s
and 64 button DSS box’s all buttons are set as DS keys by default. Features are entered via dial pad
keys by pressing the dial pad number the required number of steps to select the feature. For example,
for OHVA, the number 6 is pressed three times. If the BOSS key is required, press 2 for the first letter B
and then use the UP or DOWN key to change the selection from BARGE to BOSS.

DIAL KEYPAD

COUNT 1 2 3 4
DIAL 2 AAPLAY BARGE CAD
DIAL 3 DICT EP or EXTMIC FAUTO
DIAL 4 GPIK HDSET IG
DIAL 5 LANREQ LANREQ LANREQ
DIAL 6 MMPA NEW OHVA
DIAL 7 PAGE PAGE RB SETDND
DIAL 8 TG UA VDIAL
DIAL 9 WAKEUP XCHIN

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF 722 [201] KEY (MAST)
Display shows 01:CALL1 →

2. Enter selected station number (e.g., 205) [205] KEY (MAST)

OR 01:CALL1 →
Press UP or DOWN key to select station
Press RIGHT soft key to move cursor

3. Enter selected key number (e.g., 18) [201] KEY (MAST)

OR 18:NONE →_
Press UP or DOWN key to select key number
Press RIGHT soft key to move cursor
3-216 Chapter 3
MMCs (In Numeric Order)

4. Using above chart, press dial pad key number to make selection [201] KEY PROG.
OR 18:NONE →GPIK_
Press UP or DOWN key to make selection
Press RIGHT soft key to advance cursor to step 5 to enter
extender if required or to return to step 2

5. If required, enter extender (e.g.,03) [201] KEY PROG.

OR 18:NONE →GPIK03
Press UP or DOWN key to make selection
Press RIGHT soft key to return to step 2

6. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: SEE BELOW

RELATED ITEMS: MMC 107 KEY EXTENDER

MMC 720 COPY KEY PROGRAMMING
MMC 721 SAVE STATION KEY PROGTRAMMING
MMC 723 SYSTEM KEY PROGTRAMMING

Default 24 Button Keyset

01:CALL1 02:CALL2 03:NONE 04:NONE 05:NONE 06:TG9

07:NONE 08:NONE 09:NONE 10:NONE 11:NONE 12:NONE
13:NONE 14:NONE 15:NONE 16:NONE 17:NONE 18:NONE
19:CONF 20:MUTE 21:GPIK01 22:PAGE 23:CBK 24:MSG

Default 12 Button Keyset

01:CALL1 02:CALL2 03:NONE 04:NONE 05:NONE 06:TG9

07:CONF 08:MUTE 09:GPIK01 10:PAGE 11:CBK 12:MSG

Default 6 Button Keyset

01:CALL1 02:CALL2 03:NONE 04:NONE 05:NONE 06:TG9

Default 28 Button Keyset

01:CALL1 02:CALL2 03:NONE 04:NONE 05:MSG

06:NONE 07:NONE 08:NONE 09:NONE 10:NONE
11:NONE 12:NONE 13:NONE 14:NONE 15:NONE
16:NONE 17:NONE 18:NONE 19:NONE 20:NONE

21:NONE 25:MSG
22:NONE 26:NONE
23:SPD 27:LNR
24:TRSF 28:SPKR
 3-217

Default 18 Button Keyset

01:CALL1 02:CALL2 03:NONE 04:NONE 05:MSG

06:NONE 07:NONE 08:NONE 09:NONE 10:NONE

21:NONE 25:NONE
22:NONE 26:NONE
23:SPD 27:LNR
24:TRSF 28:SPKR

Default 8 Button Keyset

01:CALL1 02:CALL2 03:MSG 04:TRSF

05:NONE 06:NONE 07:NONE 08:SPKR

Default 64/48/14-Button DSS Box

64-Button 48-Button 14-Button

01:DS 02:DS 03:DS 04:DS 01:DS 13:DS 25:DS 37:DS 31:DS

05:DS 06:DS 07:DS 08:DS 02:DS 14:DS 26:DS 38:DS 32:DS
09:DS 10:DS 11:DS 12:DS 03:DS 15:DS 27:DS 39:DS 33:DS
13:DS 14:DS 15:DS 16:DS 04:DS 16:DS 28:DS 40:DS 34:DS
17:DS 18:DS 19:DS 20:DS 05:DS 17:DS 29:DS 41:DS 35:DS
21:DS 22:DS 23:DS 24:DS 06:DS 18:DS 30:DS 42:DS 36:DS
25:DS 26:DS 27:DS 28:DS 07:DS 19:DS 31:DS 43:DS 37:DS
29:DS 30:DS 31:DS 32:DS 08:DS 20:DS 32:DS 44:DS 38:DS
33:DS 34:DS 35:DS 36:DS 09:DS 21:DS 33:DS 45:DS 39:DS
37:DS 38:DS 39:DS 40:DS 10:DS 22:DS 34:DS 46:DS 40:DS
41:DS 42:DS 43:DS 44:DS 11:DS 23:DS 35:DS 47:DS 41:DS
45:DS 46:DS 47:DS 48:DS 12:DS 24:DS 36:DS 48:DS 42:DS
49:DS 50:DS 51:DS 52:DS 43:DS
53:DS 54:DS 55:DS 56:DS 44:DS
57:DS 58:DS 59:DS 60:DS
61:DS 62:DS 63:DS 64:DS

Programmable Key Assignments

AAPLAY: AUTO ATTENDANT PLAY*

AAREC: AUTO ATTENDANT RECORD*
AB: ABSENCE
ABAND: ABANDONED CALL
ACC or ACCT: ACCOUNT(ACC: iDCS 500-L only)
ALARM: ALARM
AN/RLS: ANSWER/RELEASE
BARGE: BARGE-IN
BILL: BILL ******
BLOCK: OHVA BLOCK
BOSS: BOSS/SECRETARY
CAD: CALL ACTIVITY DISPLAY****
CALL: CALL BUTTON
CAMP: STATION CAMP-ON
CANMG: MESSAGE CANCEL
CBK: CALLBACK
CHIN: CHECK IN ******
3-218 Chapter 3
MMCs (In Numeric Order)

CHOUT: CHECK OUT ******

CID: CALLER ID/ANI*
CONF: CONFERENCE
CONP: CONNECTED NAME DISPLAY *****
CR: CALL RECORD **
CREDIT: CREDIT ******
CS: CALL STATUS
CSNR: CALLER ID SAVE NUMBER REDIAL
DICT: DICTATION
DIR: DIRECTORY
DLOCK: DOOR LOCK
DND: DO NOT DISTURB
DNDO: DO NOT DISTURB OVERRIDE
DP: DIRECT PICKUP
DROP: DROP
DS: DSS KEY
DT: DTS KEY
EP: ESTABLISHED CALL PICKUP***
EXTMIC: EXTERNAL MIC
FAUTO: FORCED AUTO ANSWER
FLASH: FLASH
FWRD: CALL FORWARD
GPIK: GROUP PICKUP
HDSET: HEADSET MODE
HLDPK: HOLD PICKUP
HOLD: HOLD
HOTEL: HOTEL ******
IG: IN/OUT OF GROUP
INQIRE: INQUIRE
ISPY: CID SPY
LANREQ: LAN REQUEST ****
LCR: LEAST COST ROUTING
LISTN: GROUP LISTENING
LNR: LAST NUMBER REDIAL
LOG: CALL LOGGING****
MMPA: MEET ME PAGE ANSWER
MMPG: MEET ME PAGE
MS: MANUAL SIGNALING ***
MSG: MESSAGE
MUTE: MUTE
MW: MESSAGE WAIT ***
NEW: NEW CALL
NND: NAME NUMBER DATE
NXT: NEXT
OHVA: OFF-HOOK VOICE ANNOUNCE
OPER: OPERATOR
PAGE: PAGE
PAGPK: PICKUP PAGE HOLD
PARK: CALL PARK ORBIT
PAUSE: PAUSE
PMSG: PROGRAMMED STATION MESSAGE
PRB: PRIVACY RELEASE BRIDGE***
PROG: PROGRAM ***
PTHR: PATH REPLACEMENT *****
RB: ROOM BILL******
REJECT: OHVA REJECT
 3-219

RETRY: AUTO REDIAL ON BUSY

REVW: REVIEW
RP: RING PLAN
RSV: ROOM STATUS VIEW******
RTO: RING TIME OVERIDE
SETDND: SET DO NOT DISTURB***
SETMG: SET MESSAGE W/O RING
SG: STATION GROUP
SLOCAT: STAFF LOCATOR******
SNR: SAVED NUMBER REDIAL
SP: UCD SUPERVISOR
SPD: SPEED DIAL
SPKR: SPEAKER
STORE: STORE DISPLAYED NUMBER
SYSALM: SYSTEM ALARMS****
TG: TRUNK GROUP
TIMER: TIMER
TRARPT: TRAFFIC REPORT****
TRSF: TRANSFER
UA: UNIVERSAL ANSWER
VDIAL: VOICE DIAL
VG: VMS GROUP MESSAGE
VM: VOICE MAIL MEMO**
VMADM: VOICE MAIL ADMINISTRATION**
VMAME: ANSWER MACHINE EMULATION**
VMMSG: VOICE MAIL MESSAGE KEY**
VMSCMT: VMS COMMENT (SVM-800)
VMSMSG: VMS MESSAGE (SVM-800)
VMSOUT: VMS OUT CALL (SVM-800)
VMSREC: VMS RECORD (SVM-800)
VMSVAC: VMS VACANT (SVM-800)
VREC: VOICE RECORD
VT: VOICEMAIL TRANSFER
WAKEUP: WAKE UP ******
XCHIN: EXPRESS CHECK IN ******

Items marked with an asterisk require optional hardware.

Items marked with a double asterisk require a CADENCE card.
Items marked with three asterisks are only accessible on a iDCS500-L system.
Items marked with four asterisks are only accessible with a LAN module.
Items marked with five asterisks are related to Networking Features
Items marked with six asterisks are related to Hotel/Motel Features
3-220 Chapter 3
MMCs (In Numeric Order)

MMC:723 SYSTEM KEY PROGRAMMING

DESCRIPTION
This MMC is much like MMC 722, Station Key Programming. The main difference is that this MMC is
system-wide rather than on a per-station basis. Features are entered via the dial keypad by pressing
numbers as shown in the table. For example, for OHVA the number 6 is pressed three times. If the
BOSS key is required, press 2 for the first letter B, and then use the UP or DOWN key to change
selection from BARGE to BOSS.

DIAL KEYPAD

COUNT 1 2 3 4
DIAL 2 AAPLAY BARGE CAD
DIAL 3 DICT EP or EXTMIC FAUTO
DIAL 4 GPIK HDSET IG
DIAL 5 LANREQ LANREQ LANREQ
DIAL 6 MMPA NEW OHVA
DIAL 7 PAGE PAGE RB SETDND
DIAL 8 TG UA VDIAL
DIAL 9 WAKEUP XCHIN

TYPE OF SET

0 24 BTN SETS
1 12 BTN SETS
3 6 BTN SETS
5 48/64 AOMS
6 20 BTN SETS
7 28 BTN SETS
8 18 BTN SETS
9 8 BTN SETS

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
 3-221

ACTION DISPLAY
1. Press TRSF 723 TYPE:24 BTN SETS
Display shows 01:CALL1 →

2. Enter type of set via dial keypad (e.g.,1) TYPE:12 BTN SETS
OR 01:CALL1 →
Press UP or DOWN key to make selection and press RIGHT soft
key

3. Enter key number (e.g., 03) TYPE:12 BTN SETS

OR 03:NONE →
Press UP or DOWN key to make selection and press RIGHT soft
key

4. Using table above, press dial keypad number to make selection TYPE:12 BTN SETS
OR 03:NONE →GPIK
Press UP or DOWN key to make selection and press RIGHT soft
key to advance cursor to step 5 to enter extender, if required
OR
Press LEFT soft key to return to step 3

5. If required, enter extender (e.g.,03) TYPE:12 BTN SETS

OR 03:GPIK →GPIK03
Press UP or DOWN key to make selection and press RIGHT soft
key to return to step 2

6. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA:

Default 24 Button Keyset

01:CALL1 02:CALL2 03:NONE 04:NONE 05:NONE 06:TG9

07:NONE 08:NONE 09:NONE 10:NONE 11:NONE 12:NONE
13:NONE 14:NONE 15:NONE 16:NONE 17:NONE 18:NONE
19:CONF 20:MUTE 21:GPIK01 22:PAGE 23:CBK 24:MSG

Default 12 Button Keyset

01:CALL1 02:CALL2 03:NONE 04:NONE 05:NONE 06:TG9

07:CONF 08:MUTE 09:GPIK01 10:PAGE 11:CBK 12:MSG

Default 6 Button Keyset

01:CALL1 02:CALL2 03:NONE 04:NONE 05:NONE 06:TG9

3-222 Chapter 3
MMCs (In Numeric Order)

Default 28 Button Keyset

01:CALL1 02:CALL2 03:NONE 04:NONE 05:MSG

06:NONE 07:NONE 08:NONE 09:NONE 10:NONE
11:NONE 12:NONE 13:NONE 14:NONE 15:NONE
16:NONE 17:NONE 18:NONE 19:NONE 20:NONE

21:NONE 25:MSG
22:NONE 26:NONE
23:SPD 27:LNR
24:TRSF 28:SPKR

Default 18 Button Keyset

01:CALL1 02:CALL2 03:NONE 04:NONE 05:MSG

06:NONE 07:NONE 08:NONE 09:NONE 10:NONE

21:NONE 25:NONE
22:NONE 26:NONE
23:SPD 27:LNR
24:TRSF 28:SPKR

Default 8 Button Keyset

01:CALL1 02:CALL2 03:MSG 04:TRSF

05:NONE 06:NONE 07:NONE 08:SPKR

Default 64/48/14-Button DSS Box

64-Button 48-Button 14-Button

01:DS 02:DS 03:DS 04:DS 01:DS 13:DS 25:DS 37:DS 31:DS

05:DS 06:DS 07:DS 08:DS 02:DS 14:DS 26:DS 38:DS 32:DS
09:DS 10:DS 11:DS 12:DS 03:DS 15:DS 27:DS 39:DS 33:DS
13:DS 14:DS 15:DS 16:DS 04:DS 16:DS 28:DS 40:DS 34:DS
17:DS 18:DS 19:DS 20:DS 05:DS 17:DS 29:DS 41:DS 35:DS
21:DS 22:DS 23:DS 24:DS 06:DS 18:DS 30:DS 42:DS 36:DS
25:DS 26:DS 27:DS 28:DS 07:DS 19:DS 31:DS 43:DS 37:DS
29:DS 30:DS 31:DS 32:DS 08:DS 20:DS 32:DS 44:DS 38:DS
33:DS 34:DS 35:DS 36:DS 09:DS 21:DS 33:DS 45:DS 39:DS
37:DS 38:DS 39:DS 40:DS 10:DS 22:DS 34:DS 46:DS 40:DS
41:DS 42:DS 43:DS 44:DS 11:DS 23:DS 35:DS 47:DS 41:DS
45:DS 46:DS 47:DS 48:DS 12:DS 24:DS 36:DS 48:DS 42:DS
49:DS 50:DS 51:DS 52:DS 43:DS
53:DS 54:DS 55:DS 56:DS 44:DS
57:DS 58:DS 59:DS 60:DS
61:DS 62:DS 63:DS 64:DS
 3-223

Programmable Key Assignments

AAPLAY: AUTO ATTENDANT PLAY*

AAREC: AUTO ATTENDANT RECORD*
AB: ABSENCE
ABAND: ABANDONED CALL
ACC or ACCT: ACCOUNT(ACC: iDCS 500-L only)
ALARM: ALARM
AN/RLS: ANSWER/RELEASE
BARGE: BARGE-IN
BILL: BILL ******
BLOCK: OHVA BLOCK
BOSS: BOSS/SECRETARY
CAD: CALL ACTIVITY DISPLAY****
CALL: CALL BUTTON
CAMP: STATION CAMP-ON
CANMG: MESSAGE CANCEL
CBK: CALLBACK
CHIN: CHECK IN ******
CHOUT: CHECK OUT ******
CID: CALLER ID/ANI*
CONF: CONFERENCE
CONP: CONNECTED NAME DISPLAY *****
CR: CALL RECORD **
CREDIT: CREDIT ******
CS: CALL STATUS
CSNR: CALLER ID SAVE NUMBER REDIAL
DICT: DICTATION
DIR: DIRECTORY
DLOCK: DOOR LOCK
DND: DO NOT DISTURB
DNDO: DO NOT DISTURB OVERRIDE
DP: DIRECT PICKUP
DROP DROP
DS: DSS KEY
DT: DTS KEY
EP: ESTABLISHED CALL PICKUP***
EXTMIC: EXTERNAL MIC
FAUTO: FORCED AUTO ANSWER
FLASH: FLASH
FWRD: CALL FORWARD
GPIK: GROUP PICKUP
HDSET: HEADSET MODE
HLDPK: HOLD PICKUP
HOLD: HOLD
HOTEL: HOTEL ******
IG: IN/OUT OF GROUP
INQIRE: INQUIRE
ISPY: CID SPY
LANREQ: LAN REQUEST ****
LCR: LEAST COST ROUTING
LISTN: GROUP LISTENING
LNR: LAST NUMBER REDIAL
LOG: CALL LOGGING****
MMPA: MEET ME PAGE ANSWER
MMPG: MEET ME PAGE
3-224 Chapter 3
MMCs (In Numeric Order)

MSG: MESSAGE
MUTE: MUTE
MW: MESSAGE WAIT ***
NEW: NEW CALL
NND: NAME NUMBER DATE
NXT: NEXT
OHVA: OFF-HOOK VOICE ANNOUNCE
OPER: OPERATOR
PAGE: PAGE
PAGPK: PICKUP PAGE HOLD
PARK: CALL PARK ORBIT
PAUSE: PAUSE
PMSG: PROGRAMMED STATION MESSAGE
PRB: PRIVACY RELEASE BRIDGE***
PROG: PROGRAM ***
PTHR: PATH REPLACEMENT *****
RB: ROOM BILL******
REJECT: OHVA REJECT
RETRY: AUTO REDIAL ON BUSY
REVW: REVIEW
RP: RING PLAN
RSV: ROOM STATUS VIEW ******
RTO: RING TIME OVERIDE
SETDND: SET DO NOT DISTURB***
SETMG: SET MESSAGE W/O RING
SG: STATION GROUP
SLOCAT: STAFF LOCATOR******
SNR: SAVED NUMBER REDIAL
SP: UCD SUPERVISOR
SPD: SPEED DIAL
SPKR: SPEAKER
STORE: STORE DISPLAYED NUMBER
SYSALM: SYSTEM ALARMS****
TG: TRUNK GROUP
TIMER: TIMER
TRARPT: TRAFFIC REPORT****
TRSF: TRANSFER
UA: UNIVERSAL ANSWER
VDIAL: VOICE DIAL
VG: VMS GROUP MESSAGE
VM: VOICE MAIL MEMO**
VMADM: VOICE MAIL ADMINISTRATION**
VMAME: ANSWER MACHINE EMULATION**
VMMSG: VOICE MAIL MESSAGE KEY**
VMSCMT: VMS COMMENT (SVM-800)
VMSMSG: VMS MESSAGE (SVM-800)
VMSOUT: VMS OUT CALL (SVM-800)
VMSREC: VMS RECORD (SVM-800)
VMSVAC: VMS VACANT (SVM-800)
VREC: VOICE RECORD
VT: VOICEMAIL TRANSFER
WAKEUP: WAKE UP ******
XCHIN: EXPRESS CHECK IN ******
 3-225

Items marked with an asterisk require optional hardware.

Items marked with a double asterisk require a CADENCE card.
Items marked with three asterisks are only accessible on a iDCS500-L system.
Items marked with four asterisks are only accessible with a LAN module.
Items marked with five asterisks are only accessible on a Networking Version
3-226 Chapter 3
MMCs (In Numeric Order)

MMC:724 DIAL NUMBERING PLAN

DESCRIPTION
This MMC allows the technician to change directory numbers for stations, trunks, station groups,
trunk groups and feature access codes. The iDCS 500 system can be pre-programmed with a default
three or four digit numbering for station, station groups and trunk numbers depending on the
position of the DIP switches on the MCP card. There is an error message provided to prevent the
accidental duplication of a directory number or feature access code.

DIAL OPTION DESCRIPTION

00 STN DIAL NUM This is where station directory numbers are changed or assigned.

01 TRK DIAL NUM This is where trunk directory numbers are changed or assigned.

02 AA DIAL NUM This is where AA port directory numbers are changed or assigned.

03 MISC DIAL NUM This is where directory numbers for relays, MOH ports and the alarm
sensor are changed or assigned

04 STNG DIAL NUMBER This is where station group numbers are changed or assigned.

05 TRKG DIAL NUMBER This is where trunk group numbers are changed or assigned.

06 FEAT DIAL NUMBER This is where feature access codes are changed or assigned. Dialing
codes are entered via the dial pad key by pressing the dial pad number
the required steps to select the feature. For example, for OHVA, the
number 6 would be pressed three times.

Please remember that this program is system-wide.Please

07 S0 STN DIAL NO. This is where directory numbers for BRI station ports. MMC 428 is to
assign as stations or trunks.

08 DECT STN DIAL NO This is where directory numbers for DECT terminals.

09 NTWK LCR DIAL NO This is where additional LCR access codes are entered in the case when
two or more iDCS 500 system are networked together.

10 VIRT EXT DIAL NO This is where virtual station directory numbers are changed or
assigned.
 3-227

FEATURE NUMBERING DIAL KEY PAD

COUNT→ 1 2 3 4
DIAL 2 ABAND BARGE CAMP
DIAL 3 DICT DICT FAUTO
DIAL 4 GRPK HDSET IG
DIAL 5 LCR LCR LCR
DIAL 6 MMPA NEW OHVA
DIAL 7 PAGE PAGE RB SELFID
DIAL 8 UA UA VDIAL
DIAL 9 WAKEUP WAKEUP WAKEUP

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF STN DIAL NUM:C1
Display shows S2-P01:201 →

2. Dial option number to make selection FEAT DIAL NUMBER

(e. g., 06) ABAND :64 →_
OR
Press UP or DOWN key to make selection and press RIGHT soft
key to advance cursor

3. Dial first letter of feature name (e. g., 7) FEAT NUMBER PLAN
AND PAGE :55 →

Press UP or DOWN key to make selection

FEAT NUMBER PLAN
Then press RIGHT soft key to advance cursor
PARK :NONE→_

4. Enter digits (e.g., 63) via the dial keypad FEAT NUMBER PLAN
PARK :NONE →63

5. Press LEFT soft key to enter change and continue to make FEAT NUMBER PLAN
changes PARK :NONE →63
OR
Press RIGHT soft key to enter and return to step 2; if an error SAME DIAL EXIST
message appears indicating duplication CHANGE? Y:1,N:0
of access code, enter 1 for YES for change or enter 0 for NO for
no change
3-228 Chapter 3
MMCs (In Numeric Order)

6. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: SEE BELOW

STN DIAL NUM : 201 ~ 2xx

TRK DIAL NUM : 701 ~ 7xx
AA/VD DIAL NO : AA : 3951 ~
MISC DIAL NUM: External page: 361 ~
BGM : 371 ~
Common bell : 3801 ~
Loud bell : 3901 ~
MODEM : 3999
STNG DIAL NUMBER : 500 ~ 5xx
TRKG DIAL NUMBER : 9, 800 ~ 8xx
FEAT DIAL NUMBER :
ABAND 64
ABS None
ACCT 47
ALMCLR 57
AUTH *
BARGE None
BILL None (Hotel/Model related)
BLOCK None
BOSS None
CAMP 45
CANMG 42
CBK 44
CHIN None (Hotel/Motel related)
CHOUT None (Hotel/Motel related)
CONF 46
CONP None (Networking related)
CR None
CREDIT None (Hotel/Motel related)
DICT None
DIR None
DIRPK 65
DISALM 58
DLOCK 13
 3-229

DND 40
NDO None
FAUTO 14
FLASH 49
FWD 60
GRPK 66
HDSET None
HLDPK 12
HOLD 11
HOTEL None (Hotel/Motel related)
IG 53
LCR #
LISTN None
LNR 19
MMPA 56
MMPG 54
MSG 43
MYGRPK 28
NEW None
OHVA None
OPER 0
PAGE 55
PAGPK 10
PARK NONE
PMSG 48
PTHR None (Networking related)
RB None (Hotel/Motel related)
REJECT None
RSV None (Hotel/Motel related)
RTO None
SELFID None
SETMG 41
SLOCAT None (Hotel/Motel related)
SLTMMC 15
SNR 17
SPEED 16
SRELOC None
UA 67
VDIAL 681
VMADM None
3-230 Chapter 3
MMCs (In Numeric Order)

VMAME None
VMMEMO None
VMMSG None
VMSCMT None
VMSMSG None
VMSOUT None
VMSREC None
VMSVAC None
VREC 682
WAKEUP 18 (Hotel/Motel related)
WCOS 59
S0 STN DIAL NO: 8701~87xx
DECT STN DIAL NO: 8801~89xx
NTWK LCR DIAL NO: None
VIRT EXT DIAL NO: 3501~35xx
 3-231

MMC:725 SMDR OPTIONS

DESCRIPTION
Allows the system administrator to select the information printed on the SMDR report. The following
options may be selected to print on SMDR:

00. PAGE HEADER This option determines whether a page header will print at the top of
each page. This would normally be turned off if SMDR is being sent to
a Call Accounting machine.
01. LINE PER PAGE This option selects the length of each page to determine when to print
the SMDR header. The number of lines may be in the range 01–99.
02. INCOMING CALL This option determines whether incoming calls will print on SMDR..
03. OUTGOING CALL This option determines whether outgoing calls will print on SMDR..
04. AUTHORIZE CODE This option determines whether authorization codes will print on
SMDR.
05. SMDR START TIME This option determines whether valid calls will include the minimum
call time in total call duration.
06. IN/OUT GROUP This option allows a message, IN GROUP or OUT GROUP, to be
printed in the digits dialed column each time a station enters or leaves a
group.
07. DND CALL This option allows a message, IN DND or OUT DND, to be printed in
the digits dialed column each time a station enters or leaves DND.
08. WAKE-UP CALL This option determines whether stations receiving an alarm reminder
call will print on SMDR.
09. DIRECTORY NAME This option allows the system administrator to enter a 16 character
name which will appear on the SMDR header.
10. CALLER ID DATA This option can be selected to print Caller ID data received from the
Central Office on incoming calls. This option requires the use of a 132
column (wide carriage) printer or an 80 column printer set for
condensed print.
11. ABANDON CALL If this option is set to YES, unanswered calls for which CID information
was received will print on SMDR.
13. NO. OF DIAL MASK If this option is set to a numeric value, the selected last digits of the
number dialed field will be masked as asterisks (*) on the SMDR print
out. Maximum masking digits is 18.
15. INCOMING ANSWER If this option is set to YES, the duration of calls ringing before answered
will print on SMDR. 16. INTERCOM CALL This option determines
whether intercom calls will print on SMDR.
16. INTERCOM CALL This option determines whether intercom calls will print on SMDR.
17. KEY MMC IN/OUT If set to YES then the SMDR record will show programming being
opened and closed. (iDCS 500-L system only)
3-232 Chapter 3
MMCs (In Numeric Order)

The DIRECTORY NAME that appears on the SMDR header is programmed as follows:
Names are written using the keypad. Each press of a key selects a character. Pressing the next key
moves the cursor to the next position. For example, if the directory name is SAM SMITH, press the
number 7 four times to get the letter S. Now press the number 2 once to get the letter A. Continue
selecting characters from the table below to complete your message. Pressing A key changes the letter
from upper case to lower case.

When the character you want appears on the same dial pad key as the previous character,
press the UP key to move the cursor to the right.

COUNT 1 2 3 4 5

DIAL 0 < > . ) 0

DIAL 1 Space ? , ! 1

DIAL 2 A B C @ 2

DIAL 3 D E F # 3

DIAL 4 G H I $ 4

DIAL 5 J K L % 5

DIAL 6 M N O ^ 6

DIAL 7 P Q R S 7

DIAL 8 T U V * 8

DIAL 9 W X Y Z 9

DIAL * : = [ ] *

The # key can be used for the following special characters: #, space, &, !, :, ?, ., ,, %, $, -,
<, >, /, =, [, ], @, ^, (, ), _, +, {, }, |, ;,", →,` , and \.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
A Key 19 on DCS keyset and Key 21 on iDCS keyset, acts as toggle between upper
case and lower case
 3-233

ACTION DISPLAY
1. Press TRSF 725 PAGE HEADER
Display shows PRINT: YES

2. Dial the option number (e.g. 01) LINE PER PAGE

OR 60 LINE / PAGE
Use the UP and DOWN keys to scroll through the options and
press the RIGHT soft key to select an option

3a Enter the number of lines per page in the range 01-99 (e.g., 50) LINE PER PAGE
OR 50 LINE / PAGE
OR
Use the UP and DOWN keys to change the number of lines LINE PER PAGE
and press the RIGHT soft key to save 50 LINE / PAGE
the data and return to step 2
THEN
LINE PER PAGE
50 LINE / PAGE

3b. If option 00 is selected at step 2 PAGE HEADER

Use the UP and DOWN keys to change YES or PRINT:YES
NO and press RIGHT soft key to save data and return to step
2.

16. press TRSF to exit

OR
Press SPK to exit and advance to next MMC

DEFAULT DATA: PAGE HEADER: YES

LINE PER PAGE: 66
INCOMING CALL: YES
OUTGOING CALL: YES
AUTHORIZE CODE: YES
SMDR START TIME: YES
IN/OUT GROUP: YES
DND CALL: YES
WAKE-UP CALL: YES
DIRECTORY NAME: None
CALLER ID DATA: YES
ABANDON CALL: YES
NO.DIAL MASK: 00
INCOMING ANSWER: YES
INTERCOM CALL: YES
KEY MMC IN/OUT: NO (iDCS 500-L system only)

RELATED ITEMS: MMC 300 CUSTOMER ON/OFF PER STATION

3-234 Chapter 3
MMCs (In Numeric Order)

MMC:726 VM/AA OPTIONS

DESCRIPTION
This MMC is used to define all in band DTMF codes sent to voice mail ports. These in band codes can
be 0-9, A, B or C, and performed two functions.

1. CALL AND TYPE INFORMATION

This is a DTMF signaling string sent to a voice mail port when the voice mail port answers a call. This
DTMF information tells the voice mail port what type of call it is receiving and where the call is
coming from. e.g. call has forwarded from extension 225

2. CALL PROGRESS TONES

These are sent to the voice mail system to provide information about the progress of the call. e.g.
ringback, busy or disconnect.
Most Voice Mail systems can utilize DTMF in band signaling for more efficient call processing. This
MMC has many parameters that can be programmed according to the type of automated attendant
and/or voice mail system connected.

CALL and TYPE INFORMATION

The format of the DTMF data sent to a VM/AA port is as follows:

[CALL TYPE] + [DN1] + [SEPARATOR] + [DN2]

an example of this would be

[FORWARD ALL ] from [ 225 ] on trunk [ 703 ]

Each field can be programmed individually as follows:

EXTENSION FOR DN1: If set to yes, when the voice mail auto attendant system answers a call the
iDCS 500 will send data in the DN1 field indicating that a station is ringing the VMAA port.

If set to no, when the voice mail auto attendant system answers a call the iDCS 500 will not send
station data in the DN1 field.

TRUNK FOR DN1: If set to yes, when the voice mail auto attendant system answers a call the iDCS
500 will send data in the DN1 field indicating that a trunk is ringing the VMAA port.

If set to no, when the voice mail auto attendant system answers a call the iDCS 500 will not send trunk
data in the DN1 field.

EXTENSION FOR DN2: If set to yes, when the voice mail auto attendant system answers a call the
iDCS 500 will send data in the DN2 field indicating the originating station of the call ringing the
VMAA port.

If set to no, when the voice mail auto attendant system answers a call the iDCS 500 will not send
station data in the DN2 field.
 3-235

TRUNK FOR DN2: If set to yes, when the voice mail auto attendant system answers a call the system
will send data in the DN2 field indicating the originating trunk of the call ringing the VMAA port.
If set to no, when the voice mail auto attendant system answers a call the system will not send trunk
data in the DN2 field.

SEPARATOR: When both DN1 and DN2 are used, a digit defined here is sent between DN1 and DN2
so the VMAA system can determine where DN 1 stops and where DN 2 starts. The separator can be
DTMF 0 through 9, *, #, A, B or C

DISCONNECT: This is the call progress digit sent to the VMAA port in place of a disconnect open.
The digit defined here is sent three times.

CALLER ID NUMBER: If set to yes, when the voice mail auto attendant system answers a call the
system will send Caller ID data as DTMF tones to the VMAA port.

CALL TYPE ID: This is the DTMF digit that is sent first in the in band digit string and can identify
any of the following call types:

0. DIRECT CALL A call originating directly from another station in the system.0.DIRECT
CALLA call originating directly from another station in the system.

1. ALL FWD CALL This indicates that a call was forwarded to the VM/AA port from a station
with CALL FORWARD ALL set.

2. BSY FWD CALL This indicates that a call was forwarded to the VM/AA port from a station
with CALL FORWARD BUSY set.

3. NOA FWD CALL This indicates that a call was forwarded to the VM/AA port from a station
with CALL FORWARD NO ANSWER set.

4. RECALL A call is recalling the VM/AA port after being transferred and not answered.

5. DIR TRK CALL A C.O. call has gone directly to VM/AA (e.g., trunk 717 DIL to VM/AA).

6. OVERFLOW A call has OVERFLOWED to the VM/AA port from a station group.

7. DID CALL A DID call has called the VM/AA port.

8. MESSAGE CALL A message button or message reply feature code has been used to call the
VM/AA port.

PROGRESS TONES

These are the DTMF codes that is sent to the VMAA port in place of regular progress tones. For
example, when a VMAA port goes off hook to originate or transfer a call, instead of hearing normal
dial tone, it will hear DTMF “ BA “. Progress tones can greatly increase the efficiency of a VMAA
system because it is easier and quicker to detect DTMF than a busy, ringback or DND tone.
Progress tones can identify any of the following.
3-236 Chapter 3
MMCs (In Numeric Order)

TONES VALUE
0. DIAL TONE BA
1. BUSY TONE 4
2. RINGBAK TONE 5
3. DND NO MORE 6
4. HDSET ANSWER 3
5. SPKER ANSWER 2

GENERAL RULES

1. 201 is talking to a trunk and presses TRANSFER plus the station number, but the station is
forwarded to VM/AA and VM/AA answers. When this happens, if 201 presses TRANSFER again
to return to the trunk, the VM/AA port is not on hold. It is disconnected.

2. A VM/AA port leaves a message indication for a station. When the station returns the message,
any available port in the VM/AA group should ring, not only the one that left the message.

3. A VM/AA port leaves a message for a station. When the station returns the message, the
MESSAGE LED is not automatically turned off. If a VM/AA system turns on the MESSAGE LED,
the VM/AA system must turn it off.

4. If DTMF call progress tones are not enabled, the system sends regular call progress tones.

5. When a VM/AA port calls a station that is in the AUTO ANSWER or VOICE ANNOUNCE mode,
the keyset will be forced to ring.

6. All calls to a VM/AA port or group ring with C.O. line ringing cadence, not intercom ring cadence.

EXAMPLES OF VM/AA OPERATION (IN BAND DTMF DIGIT STRING)

In the following example, all call and type data is turned on unless otherwise stated. X is the separator
digit, all-default values are used in these examples and [ ] is not used.

DIL 701 calls a VM/AA port or group:

[ * ]+[701]+[ ]+[ ]

In the above example, if C.O. information is not used:

[ ]+[ ]+[ ]+[ ](Nothing is used)

DIL 701 calls a call-forwarded station (205):

[ # ]+[205]+[ X ]+[701]

In the above example, if forward information is not used:

[ ]+[205] +[ X ]+[701]

In the above example, if forward information is not used:

[ ]+[205] +[ X ]+[701]

DIL 701 calls group 501 that overflows to VM/AA:

[ # ]+[501]+[x]+[701]

In the above example, if overflow information is turned off:

[ ]+[ ]+[ ]+[ ] (Nothing is sent)
 3-237

A DID call rings the VM/AA directly:

[ B ]+[9999]+[ ]+[ ]
9999 are the DID digits from C.O.

In the above example, if did information is turned off:

[ ]+[9999]+[ ]+[ ]

A station transfers (blind or screened) a call (C.O., DID or intercom) to VM/AA group or port. When
the transferring station hangs up (blind transfer):
[ ]+[ ]+[ ]+[ ] (Nothing is sent)

A station (202) transfers a C.O. call (702) to a station (225) that is Call Forward All to a VM/AA group
or port. When the transferring station hangs up (blind transfer) and the VM/AA group or port
answers:
[ # ]+[225]+[x]+[702]

A station (202) transfers a C.O. call (702) to a group (501) that overflows to a VM/AA group or port:
[ # ]+[501]+[ X ]+[702]

In the above example, if overflow information is turned off:

[ ]+[ ]+[ ]+[ ] (Nothing is sent)

A station (205) calls a VM/AA port or group :

[ * ]+[205]+[ ]+[ ]

In the above example, if direct information is turned off:

[ ]+[ ]+[ ]+[ ] (Nothing is sent

A station (205) calls using MESSAGE key:

[ * ]+[205]+[ ]+[ ]

In the above example, if message information is turned off:

[ ]+[ ]+[ ]+[ ] (Nothing is sent)

A call (702) recalls back from station 225 to the VM/AA group:
[ # ]+[225]+[x]+[702]
In the above example, if recall and DN2/CO information are turned off:
[ ]+[ ]+[ ]+[ ] (Nothing is sent)

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used in some fields where a value is entered or deleted.
A Used to input alpha character "A"
B Used to insert alpha character "B"
C Used to insert alpha character "C"
3-238 Chapter 3
MMCs (In Numeric Order)

ACTION DISPLAY
1. Press TRSF 726 EXT FOR DN1
Display shows YES

2. Enter the OPTION number from the TRK FOR DN2

above list (e.g., 3) NO
OR
Press UP or DOWN key to make selection
Press LEFT soft key to move cursor

3a. Enter 1 for YES or 0 for NO TRK FOR DN2

OR YES
Press UP or DOWN key for selection
Press RIGHT soft key to return to step 2

3b. If option 4 is selected at step 2.(A valid entry consists of digits SEPERATOR
0–9 or alpha characters A–C) NO

3c. If option 5 is selected at step 2.(A valid entry consists of digits DISCONECT SIGNAL
0–9 or alpha characters A–C) C

3d. If option 6 is selected at step 2. (A valid entry consists of digits CALL TYPE ID
0–9 or alpha characters A–C) DIRECT CALL : NO
See above list under the CALL TYPE ID options list

3e. If option 7 is selected at step 2.(A valid entry consists of digits PROGRESS TONE ID
0–9 or alpha characters A–C) DIAL TONE :B
See above list under the PROGRESS TONE ID

4. After all desired options have been selected, press TRSF to exit
OR
Press SPK to exit and advance to next MMC
 3-239

DEFAULT DATA: EXT FOR DN1 = NO

TRK FOR DN1 = NO
EXT FOR DN2 = NO
TRK FOR DN2 = NO
SEPARATOR = NO
DISCONNECT SIGNAL = C
CALL TYPE ID
DIRECT CALL = *
ALL FWD CALL = #
BSY FWD CALL = #
NOA FWD CALL = #
RECALL = #
DIR TRK CALL = *
OVERFLOW = #
DID CALL = B
MESSAGE CALL = *
PROGRESS TONE ID
DIAL TONE = BA
BUSY TONE = 4
RINGBAK TONE = 5
DND NO MORE = 6
HDSET ANSWER = 3
SPKER ANSWER = 2
CALLER ID NUMBER = NO

RELATED ITEMS: MMC 207 ASSIGN VM/AA PORT

3-240 Chapter 3
MMCs (In Numeric Order)

MMC:727 SYSTEM VERSION DISPLAY

DESCRIPTION
This MMC is only used for system version display. This is a READ ONLY MMC..

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. PROGRAM KEYS
MCP VERSION
Press TRSF 805
2001.12.01.V1.00
Display shows

2. Press UP or DOWN key to select other card versions

DLI CARD
Cabinet and Slot shown
TEPRI CARD E1 MODE C1-S2:8 DLI
Cabinet and Slot shown NO VERSION DATA

TEPRI CARD PRI MODE C1-S1:TEPRI/E1

Cabinet and Slot shown 2001.08.14 V1.02

AUTO ATTENDANT CARD C2-S1:TEPRI/EP

Cabinet and Slot shown 2001.08.14.V1.02

LAN BOARD C1-S8:AA

2000.09.19.V1.00

LAN VERSION
2001.10.18.V1.04

3. Press SPK to save and advance to next MMC

OR
Press TRSF to save and exit programming

DEFAULT DATA: NONE

RELATED ITEMS: NONE

 3-241

MMC:728 CLIP TRANSLATION TABLE

DESCRIPTION
Allows the system administrator or technician to associate a CLIP number received from the central
office with a name programmed in this translation table. If there is no match between a received
number and a name in this table, “no CLIP name” will be displayed.

The translation table consists of 400 entries for a iDCS 500-M system and 1500 for a iDCS 500-L system.
Each entry is comprised of a ten-digit (14 digits allowed) telephone number and a 16-digit name.

Names are written using the keypad. Each press of a key will select a character. Pressing the next key
will move the cursor to the next position. For example, if the directory name is “SAM SMITH,” press
the number “7” four times to get the letter “S.” Now press the number “2” once to get the letter “A.”
Continue selecting characters from the table below to complete your message.

When the character you want appears on the same dial pad key as the previous character,
press the UP key to move the cursor to the right.

COUNT 1 2 3 4 5

DIAL 0 < > . ) 0

DIAL 1 Space ? , ! 1

DIAL 2 A B C @ 2

DIAL 3 D E F # 3

DIAL 4 G H I $ 4

DIAL 5 J K L % 5

DIAL 6 M N O ^ 6

DIAL 7 P Q R S 7

DIAL 8 T U V * 8

DIAL 9 W X Y Z 9

DIAL * : = [ ] *

The # key can be used for the following special characters: #, space, &, !, :, ?, ., ,, %, $, -,
<, >, /, =, [, ], @, ^, (, ), _, +, {, }, |, ;,", →,` , and \.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
A Key 19 on DCS keyset and Key 21 on iDCS keyset, acts as toggle between upper
case and lower case
3-242 Chapter 3
MMCs (In Numeric Order)

ACTION DISPLAY
1. Press TRSF 728 TRANSLATION(001)
Display shows first entry DIGIT:

2. Dial entry number (e.g. 005) TRANSLATION(005)

OR DIGIT:_
Use UP and DOWN to scroll through entries
Press RIGHT soft key to select entry

3. Enter telephone number and press RIGHT soft key to advance to TRANSLATION(005)
name entry DIGIT:3054264100
OR
Enter telephone number and press
LEFT soft key to return to step 2

4. Enter associated name as described TRANSLATION(005)

above and press RIGHT or LEFT soft key SAMSUNG TELECOM
to return to step 2
OR
Press SPK to save and advance to next MMC
OR
Press TRSF to save and exit programming

DEFAULT DATA: NONE

RELATED ITEMS: MMC 312 ALLOW CLIP

MMC 608 ASSIGN REVIEW BLOCKS
 3-243

MMC:730 AA RECORD GAIN

DESCRIPTION
Used to control AA record gain.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF 730 [3951]AA GAIN
Display shows REC:+0.0 PL:+0.0

2. Dial AA number (e.g. 3959) [3959]AA GAIN

OR REC:+0.0 PL:+0.0
Press UP or DOWN to make selection and press RIGHT soft key

3. Press UP or DOWN to select record gain and press RIGHT soft [3959]AA GAIN
key REC:+1.9 PL:+0.0

4. Press UP or DOWN to select play gain and press RIGHT soft key [3959]AA GAIN
REC:+1.9 PL:+0.0

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: 0 dB

RELATED ITEMS: NONE

3-244 Chapter 3
MMCs (In Numeric Order)

MMC:731 AA RAM CLEAR

DESCRIPTION
Used for making clear AA RAM on a per-AA card basis. Through this MMC, the system only accepts
the first port as a port field and LCD shows its selection. This will erase the whole message that has
been programmed previously on the selected card.

ACTION DISPLAY
1. Press TRSF 731 [3951]RAM CLEAR
Display shows CLR RECORDED?NO

2. Dial AA number (e.g. 3951) [3951]RAM CLEAR

OR CLR RECORDED?NO
Press UP or DOWN to make selection and press
RIGHT soft key

3. Dial 0 (No) or 1 (Yes) [3951]RAM CLEAR

OR CLR RECORDED?YES
Press UP or DOWN to make selection and press RIGHT soft key

4. Dial 0 (No) or 1 (Yes) to confirm selection [3951]RAM CLEAR

OR ARE YOU SURE?NO
Press UP or DOWN to make selection and press RIGHT soft key

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: NONE

 3-245

MMC:732 AA TRANSLATION TABLE

DESCRIPTION
AA translation tables are responsible for routing calls based on digits dialed. There are 12 translation
tables available. Each table can be assigned to one or more plans in MMC 733 Auto Attendant Plan
Programming. A translation table consists of a number of entries. Each entry number has two fields to
program: the first field is for the digits received by the caller and the second field is for the destination
or action.

Translation tables 1-12 have 100 entries each. The destination field can be a station number, station
group or another plan. Plans are entered by pressing special key A plus two digits 01– 12. If a voice
mail group is entered, the call will be transferred to the voice mail system with the appropriate in
band digit packet to indicate a Forward All call from the station number dialed by the caller.

The digits defined in the first field of this MMC [dialed digits] must be a valid station number.

If the digits programmed as a destination are a voice mail port the voice mail port will receive an in
band packet of DTMF equal to [FWD from EXTENSION NUMBER DIALED].

There are a number of special characters that are used in translation tables. They are as follows:

* = Used to represent any digit.

P = (Special Key A) Plan. Used to assign a plan as a destination (P01–P12).
B = (Special Key B) Buffer. When used in the destination field, transfers the call to the same
extension as the digits dialed by the caller.
C = (Special Key C) Change greeting or Ring Plan.

DESTINATION :

Consider the following entry examples.

DIGITS DEST COMMENTS

0 0 Caller will be transferred to 0.
If a caller dials any three digit extension number beginning with 2, the call
2** B
will be transferred to the extension number dialed.
If a caller dials 48#2, the current plan’s greeting may be changed. 48#2 is
48#2 C
essentially a special passcode for changing the current greeting or ring plan.
1 526 If a caller dials 1, the call will be transferred to group 526.
5 P08 If a caller dials 5, the call will be transferred to plan 08.

Number conflicts like 2 and 23 or 56 and 567 are allowed in translation table programming. In
these cases, the system will compare received digits from AA card after AA TRANS time and
transfer to the proper destination.
3-246 Chapter 3
MMCs (In Numeric Order)

The following applies to the iDCS 500:

Entries in the translation table will also provide the following features which are useful if a mailbox
owner does not have a telephone on the system, but does have a CADENCE voice mailbox.

If a caller dials # + nnn he will leave a message directly in the mailbox specified in the destination.

If a caller dials * + nnn he will log into the mailbox specified in the destination.

If the translation table contains an entry like nnn = D (D is selected using the fourth soft key) callers
dialing nnn will leave a message directly in the mailbox specified in the destination.

NOTES ABOUT CHANGING RING PLANS AND ALTERNATE GREETING

MANUAL SERVICE

1. When the phone system changes ring plans, the AA greetings will also change as programmed in
MMC 733.

2. When the AA alternate greeting passcode is entered the caller may input a digit to change the ring
plan. This means that a customer who wants to put the system in a different ring plan can call in
remotely and do it.

3. When the alternate greeting passcode is entered, the system will allow to select a ring plan. If a RP
(ring plan) key is programmed on the system it will FLASH. The normal status of this light in a
ring plan is on steady. A flashing RP key corresponding to the ring plan indicates the remote ring
plan has been set. If a RTO key is available it will also flash.

4. If the alternate greeting is not activated but the ring plan is changed the system will remain in the
selected ring plan until the next scheduled ring plan change. If the alternate greeting is activated
the system will remain in the existing ring plan or the selected ring plan until the alternate greeting
is manually deactivated.

5. To implement ring plan changes and /or the alternate greeting the caller must enter the number or
“passcode” that implements the special key program. After the passcode is entered the caller must
enter 2 digits. The first digit selects the desired ring plan to change to (1-6) or 0 for no change. The
second digit activates the alternate message. 0 for no alternate message or 1 for alternate message.

Example: Caller dials into the system and is answered by the AA card. The caller then input the
special code or “password” 48#2. The caller then dials 3 to select ring plan 3 and then dials 1 to turn
on the alternate greeting. The system now ring according to ring plan 3. Ring plan 3 is directed to
the AA card and the caller is now answered by the alternate greeting.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
 3-247

ACTION DISPLAY
1. Press TRSF 732 AA TRANS TB (01)
Display shows 001:0 →500

2. Dial TABLE number (01 - 12, e.g. 02) AA TRANS TB (02)

OR 001: →NONE
Press UP or DOWN key to select and press RIGHT soft key

3. Dial ENTRY number (001 - 100, e.g. 002) AA TRANS TB (02)

OR 001: →NONE
Press UP or DOWN key to select and press RIGHT soft key

4. Enter Dial DIGIT and press RIGHT soft key AA TRANS TB(02)
002:2 →NONE

5. Enter Destination AA TRANS TB(02)

OR 002:2 →201
Press UP or DOWN key to select and press RIGHT soft key

6. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: PLAN 01 ALLOWS TRANSFER TO STN AND GROUP NUMBERS

ALL OTHER PLANS ARE EMPTY

RELATED ITEMS: MMC 733 AUTO ATTENDANT PLAN PROGRAMMING

MMC 406 TRUNK RING
MMC 507 RING PLAN TIME
3-248 Chapter 3
MMCs (In Numeric Order)

MMC:733 AA PLAN TABLE

DESCRIPTION
Used to program each AA plan. A plan is a module that processes a call. There are twelve plans
available in each AA card. Each plan can route a caller to any group, extension or another plan. Each
port can answer calls with a different plan as defined in MMC 735.

This MMC includes options to select messages to play to a caller. These messages can be as follows:

MESSAGES 01–48

These can be created using the AAREC soft key (programmed on keysets by using MMC 722 or 723).
A total of two minutes of message time is available.

MESSAGES 49–64

(The announcement may be different according to the AA MSG ROM)

These are pre-programmed as follows:

49 “Thank you for calling, please dial your party’s extension number.”
50 “Invalid number, please try again.”
51 “I’m sorry, there is no answer.”
52 “I’m sorry, that station is busy.”
53 “One moment please.”
54 “Transferring.”
55 “I’ll transfer you.”
56 “Good-bye.”
57 “Thank you.”
58 “Please hold for the operator.”
59 “Please hold for assistance.”
60 “Thank you, good-bye.”
61 “I’m sorry, all stations are presently busy.”
62 “I’m sorry, all stations are still busy.”
63 “Please call back later.”
64 “I’m sorry, not a valid selection.”

PLAN MESSAGE (RING PLANS 01-06)

This is the message that will be heard by the caller when the AA port answers a call if the telephone
system is in a particular ring mode or if another message has been selected by the AA administrator.
This message has a default selection of AA ROM message number 49 but it can be replaced with a
customized message (01–48) or with any other ROM message (49–64). For instructions on how to
create these recordings see Special Applications, Auto Attendant/Uniform Call Distribution.
 3-249

ALTERNATE MESSAGE
This is the message that will be heard by the caller when the AA port answers a call if this message
has been selected by the AA administrator. This message has a default selection of 49 but it can be
replaced with a customized message (01–48) or with any other ROM message (49–64). For instructions
on how to create these recordings see Special Applications, Auto Attendant/Uniform Call
Distribution.

INVALID MESSAGE
Determines what message will play if the caller dials invalid digits repeatedly until the retry counter
expires. Invalid digits are digits not contained in the translation table for this plan. The invalid
message will repeat for the value contained in the retry counter. This message has a default selection
of ROM message 64 but it can be replaced with a customised message (01–48) or with any other ROM
message (49–64). For instructions on how to create these recordings see Special Applications, Auto
Attendant/Uniform Call Distribution.

NO ANSWER MESSAGE
Determines what message will play if the caller is recalled to the AA port because of a no answer. This
message has a default selection of ROM message number 51 but it can be replaced with a customised
message (01–48) or with any other ROM message (49–64). For instructions on how to create these
recordings see Special Applications, Auto Attendant/Uniform Call Distribution.

TRANSFER MESSAGE
Determines what message will play if the caller is transferred. This message has a default selection of
ROM message number 53 but it can be replaced with a customised message (01–48) or with any other
ROM message (49–64). For instructions on how to create these recordings see Special Applications,
Auto Attendant/Uniform Call Distribution.

BUSY MESSAGE
Determines what message will play if the caller selects a busy station. This message has a default
selection of ROM message number 52 but it can be replaced with a customised message (01–48) or
with any other ROM message (49–64). For instructions on how to create these recordings see Special
Applications, Auto Attendant/Uniform Call Distribution.

NO STATION MESSAGE
Determines what message will play if the caller dials an invalid extension (not installed). This message
has a default selection of ROM message number 50 but it can be replaced with a customised message
(01–48) or with any other ROM message (49–64). This retry message will repeat for the value
contained in the retry counter. See Retry Count. For instructions on how to create these recordings see
Special Applications, Auto Attendant/Uniform Call Distribution.

NO ACTION MESSAGE
Determines what message will play if the caller does not act. This message has a default selection of
ROM message number 59 but it can be replaced with a customised message (01–48) or with any other
ROM message (49–64).

CAMP-ON
Determines if calls will be transferred to busy stations. Calls transferred to busy stations will be
camped-on. The default value is OFF.

ANSWER DELAY
Sets how many rings will occur before this plan answers a call. The default value is 01 second.

RETRY COUNT
Determines how many selection errors a caller may make before being transferred to the invalid digits
destination. The default value is 3.
3-250 Chapter 3
MMCs (In Numeric Order)

TRANSLATION TABLE
Determines what translation table this plan will use. (see MMC 732 Auto Attendant Trans Table).
It is also common for analogue circuits to be Multiplexed on a carrier like a SLC 96 (Subscriber Loop
Carrier, 96 channels - Pronounced SLICK 96) These may also lack a positive disconnect. Note that it
may not be immediately apparent if an analogue line is delivered over a SLC, as they will look like
regular copper tip and rings at the demark. When in doubt verify the disconnect with a meter.

BUSY DESTINATION
Determines the destination for the call if the selected destination is busy. This can be another station,
station group or plan. Plans are entered by pressing A key plus two digits 01–12. The default value is
500.

NO ANSWER DESTINATION
Determines the destination for the call if the selected destination does not answer. This can be another
station, station group or plan. Plans are entered by pressing A key plus two digits 01–12. The default
value is 500.

NO ACTION DESTINATION
Determines the destination for the call if the caller makes no response (this is also the destination for
rotary dial callers). This can be another station, station group or plan. Plans are entered by pressing A
key plus two digits 01–12. The default value is 500.

INVALID DESTINATION
Determines the destination for the call if the caller dials invalid digits after the retry counter has
expired. This destination can be another station, station group or plan. Plans are entered by pressing A
key plus two digits 01–12. The default value is 500.

NOTE ABOUT TRUNK SIGNALLING

UCD is designed to hold a call until an agent is available. It is therefore essential that a customer gets a
disconnect from the C.O. when a caller hangs up. If not the call may be held in the UCD loop until
answered. This could be a long time, and when an agent finally does answer there would be no one
there.

PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
A Key 19 on DCS keyset and Key 21 on iDCS keyset
 3-251

ACTION DISPLAY
1. Press TRSF 733 AA PLAN PROG(01)
Display shows PLAN MSG1 :49

2. Press UP to select plan or use dial pad to select an AA plan AA PLAN PROG(05)
OR PLAN MSG1 :49
Press the RIGHT soft key to move cursor.

3. Press UP to select a ring plan or other option. use dial pad to AA PLAN PROG(05)
select an ring plan. PLAN MSG3 :49
(e.g. 02) Press RIGHT soft key to move cursor.

4. Press UP key or use the dial pad to select a message (e.g. 02) and AA PLAN PROG(05)
return to Step 2. PLAN MSG3 :02
OR

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: AS ABOVE

RELATED ITEMS: MMC 406 TRUNK RING

MMC 507 RING PLAN TIME
MMC 732 AUTO ATTENDANT TRANS TABLE
3-252 Chapter 3
MMCs (In Numeric Order)

MMC:734 AUTO ATTENDANT MESSAGE MATCH

DESCRIPTION
It is possible to make 48 customized recordings on the AA ports of the AA card. For instructions on
how to create these recordings, see User Instructions, Auto Attendant and Uniform Call Distribution
System Administration.

It is important to understand the difference between recordings and messages. For example, you have
customized recording 01 as “Thank you for calling” and you have customized recording #02 as “One
moment please.” By default, message 01 is recording 01. When message 01 is selected as part of AA
or UCD programming, the caller hears “thank you for calling” (recording 01). When message 02 is
selected, the caller hears “one moment please” (recording 02). If you need a new message that says
“thank you for calling, one moment please,” you can record this as recording 03 and play it as
message 03 but this uses some of the RAM storage on the AA card. An easier way is to link recordings
01 and 02 to produce message 03.

This is the purpose of this MMC. We simply tell the system that message 03 equals recording 01 plus
recording 02. In this MMC, the top line of the keyset display indicates a message number and the
bottom line indicates the recording numbers.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF 734 AA MSG MATCH(01)
Display shows 01

2. Press UP or DOWN to select MSG to program AA MSG MATCH(05)

05

3. Press RIGHT soft key and enter one or more recording numbers AA MSG MATCH(05)
26+14+45+12+02

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: EACH MESSAGE IS EQUAL TO THE CORRESPONDING

RECORDING

RELATED ITEMS: MMC 607 UCD OPTIONS

MMC 733 AUTO ATTENDANT PLAN PROGRAMMING
MMC 736 SET AUTO ATTENDANT MUSIC ON HOLD
 3-253

MMC:735 AA USE TABLE

DESCRIPTION
Determines what plan will answer each call. Each AA is assigned a specific plan and each AA group
assigned in MMC 601 is assigned a specific plan. When a call is received by an AA port, the
appropriate plan will answer the call depending on the port or group that was called.

You are not programming what port answers, but what port is called

The following example shows how flexible this system is:

AA PORT OR GROUP AA PLAN TO ANSWER

3951 PLAN 01
3952 PLAN 02
3953 PLAN 03
AA GROUP 510 ( 3951, 3952, 3953) PLAN 04
AA GROUP 511 ( 3951, 3952) PLAN 05
AA GROUP 512 ( 3953, 3954) PLAN 06

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF 735 [518] AA PLAN
Display shows first AA group eg. 510 PLAN NO:01

2. Press UP to select AA group or AA ports [510] AA PLAN

OR PLAN NO:01
Dial the group or port using the dial pad.

3. Press RIGHT soft key and [510]AA PLAN

enter plan number to answer with PLAN NO:04

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC
3-254 Chapter 3
MMCs (In Numeric Order)

DEFAULT DATA: ALL PORTS AND AA GROUPS: PLAN 01

RELATED ITEMS: MMC 601 ASSIGN STATION GROUP

MMC 733 AUTO ATTENDANT PLAN PROGRAMMING
 3-255

MMC:736 ASSIGN AA MOH

DESCRIPTION
Used to define what message 01-48 plays as a Music on Hold (MOH) source if selected in MMC 309 or
408. This message will repeat continuously. Only the last AA port on an AA card can be used as a
MOH source. This MMC assigns a message number to the last port of each card. This MMC must be
programmed before AA/MOH data can be assigned in MMCs 309, 408 and 607.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF 736 [3958]SET AAMOH
Display shows MOH MSG :NOT USE

2. Press UP to select AA port [3958]SET AAMOH

MOH MSG :NOT USE

3. Press RIGHT soft key and enter MSG number [3958]SET AAMOH
MOH MSG :33

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 309 ASSIGN STATION MUSIC ON HOLD

MMC 408 ASSIGN TRUNK MOH SOURCE
MMC 607 UCD OPTIONS
3-256 Chapter 3
MMCs (In Numeric Order)

MMC:737 DECT SYSTEM CODE

DESCRIPTION
Used to identify your DECT system and the handsets your register with your system.

The DECT system Code for your system is actually made up of two fields: the System ID which is
three hexadecimal digits in the range 000 to 999; and the Auth Code (short for Authentication Code)
which is four hexadecimal digits in the range 0000 to 9999. The default values are 000 and FFFF
respectively.

You must use this MMC to change the default values for the values you have been
provided with by your supplier. If you do not change the defaults you will not be able to
register handsets.

Once you have entered your new System ID and Auth Code using this MMC you can then begin
registering your handsets with the Auth Code. The system checks the Auth Code entered for each
handset against the DECT Auth Code. If it is the same, the registration procedure continues; otherwise,
the system rejects the registration procedure.

Only the system administrator and/or installer should be allowed access to change the
DECT System Code and register handsets.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF 737 DECT SYSTEM CODE
Display shows AUTH CODE:FFFF

2. Press RIGHT soft key to move cursor and enter AUTH CODE DECT SYSTEM CODE
via dial keypad (e.g. 1234) AUTH CODE:1234

3. Press RIGHT soft key and press UP or DOWN to change System DECT SYSTEM COD
ID. SYSTEM ID:000

4. Press RIGHT soft key to move cursor and enter SYSTEm ID via DECT SYSTEM COD
dial keypad (e.g.567). SYSTEM ID:567

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC
 3-257

DEFAULT DATA: AUTH CODE: FFFF

SYSTEM ID: 000
(These values must be changed by the installer)

RELATED ITEMS: MMC 738 DECT CLEAR REGISTRATION

MMC 741 DBS RESTART
MMC 742 BSI STATUS
MMC 743 DBS STATUS
MMC 744 DECT REGISTRATION ON/OFF
MMC 745 BSI RF CARRIER
3-258 Chapter 3
MMCs (In Numeric Order)

MMC:738 DECT CLEAR REGISTRATION

DESCRIPTION
Used for deleting previously registered information of DECT handsets. This MMC has two modes:

FORCED mode: When this mode is programmed, the system clears the registered information by
force.

NORMAL mode: Whenever the system wants to clear the registration of a DECT handset, the
deletion must be confirmed from the handset. If the confirmation is successful, the
system clears the registered information. (If the confirmation fails, the system
cannot clear the information)

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF 738 [8801]DECT CLEAR
Display shows MODE:FORCED

2. Enter the number of DECT handset to clear via dial key pad and [8801]DECT CLEAR
press RIGHT soft key to move the Cursor MODE:FORCED

3. Select the de-registration (clear) mode via UP or DOWN (e.g. [8801]DECT CLEAR
NORMAL) and press RIGHT soft Key to move cursor MODE:NORMAL

4. Enter 1 for YES or 0 for NO [8801]DECT CLEAR

OR DECT CLEAR :NO
Press UP or DOWN to make selection and press RIGHT soft key

5. Enter 1 for YES or 0 for NO [8801]DECT CLEAR

OR CLR RECORDED?NO
Press UP or DOWN to make selection and press RIGHT soft key.

6. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC
 3-259

DEFAULT DATA: FORCED MODE

RELATED ITEMS: MMC 737 DECT SYSTEM CODE

MMC 741 DBS RESTART
MMC 742 BSI STATUS
MMC 743 DBS STATUS
MMC 744 DECT REGISTRATION ON/OFF
MMC 745 BSI RF CARRIER
3-260 Chapter 3
MMCs (In Numeric Order)

MMC:740 STATION PAIR

DESCRIPTION
Assigns a secondary station to a keyset. This secondary station can be a keyset or single line port. It is
recommended that the extension number for the secondary station should be blocked from receiving
direct intercom calls in MMC 31x. STN to STN USE to prevent the secondary station being
accidentally called. The secondary station assumes the Call Forwarding, COS (Class of Service), LCR
COS, and DND attributes of the primary station.

If the COS is changed for either station in MMC 301 the change affects both stations.
Secondary stations when dialed will also ring the primary extension.
Message from secondary extension will display that (secondary) extension numbers.
Callback to extension (secondary) as well.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF 740 [201] PRIMARY
Display shows SECONDARY:NONE

2. Enter the primary station number via dial keypad (e.g. 201) [201] PRIMARY
OR SECONDARY:NONE
Press UP or DOWN to select and press RIGHT soft key

3. Enter the secondary station number via dial keypad (e.g. 205) [201] PRIMARY
OR SECONDARY:205
Press UP or DOWN to select and press RGHT soft key

4. Press TRSF button to store and exit

OR
Press SPK button to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 102 STATION FORWARDING

MMC 301 STATION COS
MMC 310 LCR CLASS OF SERVICE
 3-261

MMC:741 DBS RESTART

DESCRIPTION
Provides a method of restarting DBS and BSI card.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF 741 BSI SLOT:1 DBS:1
Display shows RESTART? NO

2. Select the BSI slot via dial key pad BSI SLOT:1 DBS:1
OR RESTART? NO
Press UP or DOWN to select BSI slot and press
RIGHT soft key.

3. Select the DBS number via dial key pad BSI SLOT:1 DBS:3
OR RESTART? NO
Press UP or DOWN to select DBS number and
Press RIGHT soft key.
If you want to restart BSI card, press [ANS/RLS] key and press BSI SLOT:1 DBS:A
RIGHT soft key. RESTART? NO

4. Enter 1 for YES or 0 for NO BSI SLOT:1 DBS:3

OR RESTART? YES
Press UP or DOWN to make selection and press RIGHT soft key

5. Enter 1 for YES or 0 for NO BSI SLOT:1 DBS:3

OR ARE YOU SURE?NO
Press UP or DOWN to make selection and press RIGHT soft key

6. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC
3-262 Chapter 3
MMCs (In Numeric Order)

DEFAULT DATA: NONE

RELATED ITEMS: MMC 737 DECT SYSTEM CODE

MMC 738 DECT CLEAR REGISTRATION
MMC 742 BSI STATUS
MMC 743 DBS STATUS
MMC 744 DECT REGISTRATION ON/OFF
MMC 745 BSI RF CARRIER
 3-263

MMC:742 BSI STATUS

DESCRIPTION
This MMC shows the status of the BSI card.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 742 BSI STATUS
Display shows M:SUCC-SUCC-SUCC
If status of BSI card is good, the display shows "SUCC"

2. Press TRSF to exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 737 DECT SYSTEM CODE

MMC 738 DECT CLEAR REGISTRATION
MMC 741 DBS RESTART
MMC 743 DBS STATUS
MMC 744 DECT REGISTRATION ON/OFF
MMC 745 BSI RF CARRIER
3-264 Chapter 3
MMCs (In Numeric Order)

MMC:743 DBS STATUS

DESCRIPTION
This MMC shows the status of the DECT base stations (DBS).

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 743 DBS 12345678 S:1
Display shows STS:00000000

2. Select the BSI card via dial key pad DBS 12345678 S:2
OR STS:00000000
Press UP or DOWN to make selection
The status of each DBS is displayed:
If the status is good, "1" is displayed.
If the status is not good, "0" is displayed.

3. Press TRSF to exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 737 DECT SYSTEM CODE

MMC 738 DECT CLEAR REGISTRATION
MMC 741 DBS RESTART
MMC 742 BSI STATUS
MMC 744 DECT REGISTRATION ON/OFF
MMC 745 BSI RF CARRIER
 3-265

MMC:744 DECT REGISTRATION ON/OFF

DESCRIPTION
Allows DECT handset registration to be enabled on a system. If this MMC is not opened and an
attempt is made to register a DECT handset, an error message will be displayed. The default passcode
can be changed using MMC 202.

PROGRAM KEY

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 744 ENABLE DECT REG.
Display shows PASSCODE:_

2. Enter passcode ENABLE DECT REG.

PASSCODE:****

- If the correct code is entered the display shows ENABLE DECT REG.
DISABLE

- If the SYSTEM ID in MMC 737 has not been set, the following ENABLE DECT REG.
message will be displayed NO REG.SYSTEM ID

3. Dial 1 for ENABLE or 0 for DISABLE ENABLE DECT REG.

OR ENABLE
Press UP or DOWN key to select and press RIGHT soft key

4. Press TRSF to exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: DISABLE

RELATED ITEMS: MMC 737 DECT SYSTEM CODE

MMC 738 DECT CLEAR REGISTRATION
MMC 741 DBS RESTART
MMC 742 BSI STATUS
MMC 743 DBS STATUS
MMC 745 BSI RF CARRIER
3-266 Chapter 3
MMCs (In Numeric Order)

MMC:745 BSI RF CARRIER

DESCRIPTION
A base station uses one of 10 channels (FDMA technology). This MMC is used to allow or deny the
use of each channel (carrier). By default, all carriers can be used by a base station.

Options: 1 Carrier can be used

0 Carrier cannot be used

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 745 CARS:0123456789
The display shows the status of each carrier (0-9): SELS:1111111111

If '1' is shown below a carrier then this carrier can be used by the
base station

If '0' is shown below a carrier then this carrier cannot be used by

the base station

2. Dial 1 or 0 for each carrier

3. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: 1111111111

RELATED ITEMS: MMC 737 DECT SYSTEM CODE

MMC 738 DECT CLEAR REGISTRATION
MMC 741 DBS RESTART
MMC 742 BSI STATUS
MMC 743 DBS STATUS
MMC 744 DECT REGISTRATION ON/OFF
 3-267

MMC:746 COSTING DIAL PLAN

DESCRIPTION
The COSTING DIAL PLAN is used to analyze the leading dialed digits of a dialed number and
determine what DIAL PLAN it is to follow. Data entry for this program is in three fields: ENTRY,
DIGITS and COST RATE table reference.

DIGITS
Up to 500 entries may be made. Each entry can be up to ten digits. These are the entries that will be
searched to find a match with the digits dialed by the station making the call. This is a leading digits
table and the system will look for the exact leading digits in the table that match the number dialed.
For example, if a user dials 1305 and the COSTING DIAL PLAN contains 1, 1308 and 1312, the dialed
digits will be matched to 1 because 1308 and 1312 do not form a complete match. When this table is
created by the technician or when any new entries are added, the system automatically places all
entries in numerical order.

Wild cards (*) can be used to represent any digit. The Toll Restriction Wild Character assignment
(MMC 704) is common with Call Costing and Toll Restriction. When all entries are used, [LAST
ENTRY] is displayed.

DIAL PLAN
This shows in the programming display as DP and represents a pattern (1-7, 8). This pattern is used by
MMC 433 TRUNK COST RATE, to determine the correct billing according to MMC 747 RATE
CALCULATION TABLE

When the system finds a DIAL PLAN match for the digits dialed, the system checks MMC 747 to see
what RATE CALCULATION to use for costing the call.

EXAMPLES
When a station user dials a number, the system will search the COSTING DIAL PLAN to find a match.
If 13056 is dialed and this MMC contains entries 1, 13, 1305 and 1401, 1305 is the closest match and this
entry will be selected. If 1305 is dialed and this MMC contains entries 1, 13, 13056 and 1401, no action
will be taken until the station user dials another digit. If the next digit is 6, the 13056 entry is the
closest match and this entry will be selected, but if the next digit is anything other than 6, the 13 entry
is the closest match.

Whenever a new entry is added, the system will sort all entries in numerical order because this is the
logical order in which the system analyzes digits. Wild cards are checked after exact digits. If 1813 and
18** are entered, the system will check 1813 first. If no match is found, it will check 18**.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select all
3-268 Chapter 3
MMCs (In Numeric Order)

ACTION DISPLAY
1. Press TRSF 746 COST DP (001)
Display shows DIGIT:

2. Dial CALL COST entry (e.g., 005) COST DP (005)

OR DIGIT:
Press UP or DOWN to select entry and press
RIGHT soft key to move cursor

3. Enter digit string via the dial keypad COST DP (005)

And press RIGHT soft key DIGIT:1305

4. Enter DIAL PLAN (1-8) COST DP (005)

Press LEFT soft key to return to step 3 or CALL RATE: NONE
RIGHT soft key to go to step 2

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 322 CALL COST DISPLAY OPTION

MMC 433 COST RATE
MMC 747 RATE CALCULATION TABLE
 3-269

MMC:747 RATE CALCULATION TABLE

DESCRIPTION
The RATE CALCULATION TABLE is used to define the billing charges for each COST RATE. These
rate tables correlate with the Trunk Cost Rate and the Costing Dial Plan. There are eight call costing
rates. Each rate has the following data fields.

FIRST INTERVAL DURATION: This is the amount of time at the beginning of each call to which a
fixed cost is applied. The range is from 0 to 999 seconds, for example, 180 seconds (three minutes).

FIRST INTERVAL COST: This is the dollar cost for the first interval duration. The range is from 0 to
999, for example, 345 ($3.45).

SECOND INTERVAL DURATION: This is the amount of time for the duration of each billing
increment after the first interval has expired. The range is from 0 to 999 seconds, for example, 006
seconds (six seconds).

SECOND INTERVAL COST: This is the dollar cost for each billing increment. The range is from 0 to
999, for example 100 ($1.00).

SURCHARGE: This is a one-time charge that is applied to the call over and above the time charges.
The range is from 0 to 999, for example 150 ($1.50).

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select all

ACTION DISPLAY
1. Press TRSF 747 COST RATE (1)
Display shows COST RATE and FIRST 1ST DUR:000
INTERVAL DURATION

2. Dial COST RATE number (1-8, e.g., 3) COST RATE (3)

OR 1ST DUR:000
Press UP or DOWN to select COST RATE
Press right soft key to move cursor

3. Enter FIRST INTERVAL DURATION in COST RATE (3)

seconds, e.g., 060 (one minute) using the 1ST DUR :060 SEC
keypad and press UP to advance

4. Enter FIRST INTERVAL COST, COST RATE (3)

e.g., 125 ($1.25) using the keypad and 1ST COST:125
press UP to advance
3-270 Chapter 3
MMCs (In Numeric Order)

5. Enter SECOND INTERVAL DURATION in COST RATE (3)

Seconds, e.g., 006 (six seconds) using the 2ND DUR :006 SEC
Keypad and press UP to advance

6. Enter SECOND INTERVAL COST, COST RATE (3)

e.g., 030 ($0.30) using the keypad and 2ND COST:030
press UP to advance

7. Enter SURCHARGE, e.g., 100 ($1.00) COST RATE (3)

SUR CHARGE:100 C

8. Press TRSF to store and exit

DEFAULT DATA: ALL COST RATES NO DATA

RELATED ITEMS: MMC 110 STATION ON/OFF OPTION

MMC 433 TRUNK COST RATE
MMC 746 COSTING DIAL PLAN
 3-271

MMC:750 VM CARD RESTART

DESCRIPTION
This MMC is only used for the SAMSUNG Plug In Voice Mail Card.

There are two options available in this MMC:

DOWNLOAD
When the VM card starts, part of the power up procedure will download data from the system to
determine time, date, what mailboxes to create, and system numbering plan. This must be done at
least once, but once done this download feature can be turned OFF to save boot up time.

CARD RESTART
If this option is set to YES the VM card will immediately restart according to the download OPTION
specified above.

If during any test procedures you need to run the system with a default database and power
up with this MMC option set to YES the VM database will be overwritten according to the
data in MMC 751 and the default numbering plan. If you plan this type of test, remove
CADENCE until the procedure is finished and the customer database is reloaded.

PROGRAM KEYS

UP & DOWN Changes MMC data between YES and NO

KEYPAD 0 and 1 will change data and advance to other option
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 750 VM CARD RESTART
Display shows DOWNLOAD ? YES

2. Dial 0 or 1 to set option VM CARD RESTART

OR CARD RESTART?NO
Press UP or DOWN to make selection and press RIGHT soft key

3. Dial 0 (No) or 1 (Yes) to confirm selection VM CARD RESTART

OR ARE YOU SURE?NO
Press UP or DOWN to make selection and press RIGHT soft key

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: CARD RESTART: NO

DOWNLOAD: NO

RELATED ITEMS: NONE

3-272 Chapter 3
MMCs (In Numeric Order)

MMC:751 ASSIGN MAILBOX

DESCRIPTION
This MMC is only used for the SAMSUNG Plug in Voice Mail Card. It assigns each station or group as
having a mailbox (yes or no). When stations or groups are flagged as YES, during Voice Mail card
power up mailboxes will be created for each directory number with a "YES" entry.

Once the Voice Mail database has been created new boxes can be added.

a) Through Voice Mail administration,

b) By adding a new mailbox in this system and cycling system power.

If a mailbox is to be removed it must be done through Voice Mail administration.

If a station that do not have an associated voice mailbox, call the Voice Mail system they will be
answered by the Voice Mail system main greeting.

Mailboxes that are needed for people that do not have an extension must be added
through Voice Mail programming.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 751 ASSIGN MAIL BOX
Display shows [201] YES

2. Dial station number OR ASSIGN MAIL BOX

Press UP or DOWN to scroll the number. [202] YES

3. Press RIGHT soft key to move cursor ASSIGN MAIL BOX

[202] YES

4. Change status using UP and DOWN ASSIGN MAIL BOX

OR [202] NO
Dial 0 for NO or 1 for YES.

5. Press TRSF button to store and exit

OR
Press SPK button to store and advance to next MMC
 3-273

DEFAULT DATA: ALL STATIONS = YES

ALL GROUPS = NO

RELATED ITEMS: NONE

3-274 Chapter 3
MMCs (In Numeric Order)

MMC:752 AUTO RECORD

DESCRIPTION
This MMC is only used for the SAMSUNG Plug in Voice Mail Card.

Some specific station in the phone system can be assigned to automatically record conversations.
When this option is set, all incoming, all outgoing, or all calls (incoming or outgoing) can be recorded.

When this option is selected a specific port can be assigned for each station set to automatic
conversation recording or the effectiveness of this feature cannot be guaranteed.

In this MMC you can assign:

1. Which station use this feature. - Station number

2. What mailbox the conversation are recorded in. - Mailbox number
3. What type of conversations are recorded, in, out or both. - I, O or B
4. What port is dedicated to the station. - Voice mail port number

A maximum of 8 stations can this feature in the system.

The same port cannot be assigned to more than one station. Attempts to do this will result in an error
message.

When a Voice Mail port is assigned here, it is automatically removed from the Voice Mail group
defined in MMC 601.

Before using this feature make sure that you are not violating any state or federal laws.
Some states require that the recorded party be notified. SAMSUNG is not responsible for
any illegal use of this feature.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to delete an entry

ACTION DISPLAY
1. Press TRSF 752 AUTO RECORD
Display shows STN:201 MB:NONE

2. Dial station number AUTO RECORD

OR STN:201 MB:NONE
Press UP or DOWN to scroll the number.
Press RIGHT soft key to move cursor

3. Enter mailbox number using number keys.(e.g.,201). AUTO RECORD

Press right SOFT key to move cursor. STN:201 MB:201
 3-275

4. Enter VM port number using keypad or UP or DOWN. Press AUTO RECORD

right SOFT key to move cursor. PORT:NONE CALL:I

5. Enter call type, I, O or B. AUTO RECORD

PORT:209 CALL:B

6. Press TRSF button to store and exit

OR
Press SPK button to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: NONE

3-276 Chapter 3
MMCs (In Numeric Order)

MMC:753 WARNING DESTINATION

DESCRIPTION
This MMC is only used for the SAMSUNG Plug in Voice Mail Card.

This MMC provides an emergency destination for calls destined for the Voice Mail card, if the Voice
Mail card is removed or is offline.

In addition any calls that are forwarded to the Voice Mail card will not forward, they will remain
ringing at the "fwd from" station until answered.

This destination can be a station number or a group number.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SPK Used to store data and advance to next MMC
HOLD Used to delete an entry

ACTION DISPLAY
1. Press TRSF 753 WARNING DEST.
Display shows DEST:500

2. Dial station number or group number WARNING DEST.

OR DEST:501
Press UP or DOWN to scroll the number.

3. Press TRSF button to store and exit

OR
Press SPK button to store and advance to next MMC

DEFAULT DATA: DEST = 500

RELATED ITEMS: NONE

 3-277

MMC:754 VM HALT
DESCRIPTION
This MMC is only used for the SAMSUNG Plug in Voice Mail Card.

This MMC is used to halt the Voice Mail card (take it offline). It ensures that there is no traffic on the
Voice Mail card when it is removed from the system.

THIS OPERATION SHOULD BE PERFORMED BEFORE REMOVING THE VOICE MAIL CARD
FROM THE SYSTEM.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 754 VM HALT
Display shows STATUS:PROC

2. Enter 1 to halt or 0 to process VM HALT

OR STATUS:PROC
Press UP or DOWN to scroll the selections.

3. When you select 1 to halt, display shows: VM HALT

Press 1 to confirm. ARE YOU SURE?YES

4. Display shows: VM HALT

STATUS:HALT

5. Press TRSF button to store and exit

OR
Press SPK button to store and advance to next MMC

DEFAULT DATA: PROC

RELATED ITEMS: NONE

3-278 Chapter 3
MMCs (In Numeric Order)

MMC:755 VM ALARM
DESCRIPTION
This MMC is only used for the SAMSUNG Plug in Voice Mail Card.

This MMC will generate an alarm message in the mailbox defined in MMC 751 whenever the Voice
Mail disk drive reaches a threshold.

The threshold is measured in % full. This means that if the MMC is set for 80, the alarm will be
generated when the disk exceeds 80% of the available drive space.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 755 VM ALARM
Display shows THRESHOLD:80

2. Enter new threshold level. VM ALARM

THRESHOLD:75

3. Press TRSF button to store and exit

OR
Press SPK button to store and advance to next MMC

DEFAULT DATA: 80%

RELATED ITEMS: NONE

 3-279

MMC:756 ASSIGN VM MOH

DESCRIPTION
This MMC is only used for the SAMSUNG Plug in Voice Mail Card.

This MMC is used to assign each port a Music on Hold source for the system from a sound file located
on the VM hard disk drive. The 100 available sound files are defined as numbers 5000 to 5099.

Basically VM card supports various music for numbers 5000 to 5099. If you want to use default VM
support music, select the number. Otherwise, make sure you record the sound file first. The next step
is to assign the sound file to a VM port. For example, if you record sound file 5025 you would
associate 25 with a specific VM port, e.g. 225. This will dedicate the port for use only as MOH and
remove it from group 529 or 549. Now 225 will show up as a valid music source in MMC 308, 309 and
408.

Each Music on Hold source assigned here requires one VM port.

If the first VM port is used for VMMOH, it must be disabled before boot up since VM and the
system use port 1 during boot up to exchange critical information. For this reason we
suggest you use the last port as VMMOH ports.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SPK Used to store data and advance to next MMC
HOLD Used to delete an entry

ACTION DISPLAY
1. Press TRSF 756 SET VMMOH
Display shows 209 : NOT USE

2. Press UP or DOWN to select CADENCE port. SET VMMOH

215 : NOT USE

3. Move cursor to next field. Press UP or DOWN to select sound SET VMMOH
file. 215 : 25

4. Press TRSF button to store and exit

OR
Press SPK button to store and advance to next MMC

DEFAULT DATA: NOT USE

RELATED ITEMS: NONE

3-280 Chapter 3
MMCs (In Numeric Order)

MMC:757 VM IN/OUT
DESCRIPTION
This MMC is only used for the SAMSUNG Plug in Voice Mail Card.

This MMC is used to assign each Voice Mail Port as used for incoming, outgoing or both way calls.
Note that this MMC must support outgoing calls if off premises notification (beeper, outbound follow
me of outbound notification) is used.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 7579 VM IN/OUT
Display shows 209 : IN/OUT

2. Enter the CADENCE port number. VM IN/OUT

OR 215 : IN/OUT
Press UP or DOWN to select CADENCE port.

3. Enter the selections. VM IN/OUT

OR 215 : IN
Press UP or DOWN to scroll options.

4. Press TRSF button to store and exit

OR
Press SPK button to store and advance to next MMC

DEFAULT DATA: IN/OUT

RELATED ITEMS: NONE

 3-281

MMC:758 VM DAY / NIGHT

DESCRIPTION
This MMC is only used for the SAMSUNG Plug In Voice Mail Card.

VM card can operate in either a DAY or NIGHT operating mode. This mode will determine what
main menu greetings and options are played to the callers.

This operating mode can change automatically (if enabled in VM card) according to the setting in this
MMC.

This MMC containes either a DAY or NIGHT instruction for each Ring Plan.

PROGRAM KEYS

UP & DOWN Selects YES or NO

KEYPAD Selects YES or NO
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 758 VM DAY/NIGHT
Display shows PLAN 1 : DAY

2. Press UP or DOWN to select a ring plan VM DAY/NIGHT

PLAN 3 : DAY

3. Press RIGHT soft key to move cursor VM DAY/NIGHT

PLAN 3 : DAY

4. Press UP or DOWN to select a DAY/NIGHT VM DAY/NIGHT

PLAN 3 : NIGHT

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: ALL RING PLANS = DAY

RELATED ITEMS: MMC 507 RING PLAN TIME

3-282 Chapter 3
MMCs (In Numeric Order)

MMC:760 ITEM COST TABLE

- Available in Hotel/Motel enabled only
DESCRIPTION
This MMC provides a means to assign a code to a billable item along with a 10 character name for the
item. There are a maximum of 100 entries (00 to 99) in the table with item 00 reserved as the code for
room deposits, 01 reserved as the code for phone deposits and items 89 to 99 are reserved for other
PMS stream items. These item codes with the exception of codes 93 to 99 will appear on the guests bill
at checkout and will serve to identify what each charge on the bill is for. The room bill, when printed
will also show telephone calls with an item designation of TEL and the name field will show the
number dialed. In addition to the name up to 8 of the tax codes or rates defined in MMC 761 can be
applied to each item.

PRE DEFINED CODES

ITEM DESCRIPTION

00 Phone Deposit This is the code used for pre pay phone deposits
01 Phone Deposit This is the code used for pre pay phone deposits
02 ~ 88 User Assignable Code
89 W/UP SET A wake up call was set
90 W/UP ANS A wake up call was answered
91 W/UP N/ANS A wake up call was not answered
92 W/UP CANCL A wake up call was cancelled
93 Check In A guest has checked into a room
94 Check out A guest has checked out of a room
95 Available A room has been flagged as AVAILABLE
96 Occupied A room has been flagged as OCCUPIED
97 Clean Room A room has been flagged as NEEDS CLEANING
98 Fix Room A room has been flagged as NEED MAINTENANCE
99 Hold A room has been flagged as HOLD
 3-283

When the character you want appears on the same dial pad key as the previous character,
press the UP key to move the cursor to the right.

COUNT 1 2 3 4 5

DIAL 0 < > . ) 0

DIAL 1 Space ? , ! 1

DIAL 2 A B C @ 2

DIAL 3 D E F # 3

DIAL 4 G H I $ 4

DIAL 5 J K L % 5

DIAL 6 M N O ^ 6

DIAL 7 P Q R S 7

DIAL 8 T U V * 8

DIAL 9 W X Y Z 9

DIAL * : = [ ] *

The # key can be used for the following special characters: #, space, &, !, :, ?, ., ,, %, $, -,
<, >, /, =, [, ], @, ^, (, ), _, +, {, }, |, ;, ", →, `, and \.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
3-284 Chapter 3
MMCs (In Numeric Order)

ACTION DISPLAY
1. Press TRSF 760 ITEM CODE (00)
Display shows NAME:RM Deposit

2. Enter valid code number, e.g., 02, via dial key pad ITEM CODE (02)
OR NAME:
Press UP or DOWN key to make selection and press RIGHT soft
key to move cursor.

3. Enter in item name(e.g. ROOM COST) via key pad using the ITEM CODE (02)
method described above NAME:CLASS A

4. Press RIGHT soft key to move cursor to tax entry step ITEM CODE (02)
TAXES:00000000

5. Enter in the tax rates in MMC 761 that apply to this item and ITEM CODE (02)
press RIGHT soft key to return to step 2 TAXES:11000000

6. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NO ENTRIES

RELATED ITEMS: MMC 221 EXTENSION TYPE

MMC 761 TAX RATE SETUP
 3-285

MMC:761 TAX RATE SETUP

- Available in Hotel/Motel enabled only
DESCRIPTION
This MMC allows the technician to set up the 8 tax rates used in MMC 760. Each tax rate may be
defined as a fixed value or as a percentage of the item cost. In addition a 10 character name may be
used to define the reason for the tax. The Various options are further detailed below.

TAX RATE This is the number assigned to this tax rate. The tax rates are numbered
1 to 8 to match the rate field in MMC 760 counting from left to right.
TYPE This is the type of tax and defines if the VALUE is applied as a percentage
(%) of the cost of an item or is added as a fixed dollar value ($) to an
item.
VALUE This is the actual tax rate that will be applied to the item cost.
NAME This is a 10 character name that will be displayed on the room bill
alongside the tax.

Names for the items are written using the keypad. Each press of a key will select a character. Pressing
the dial pad key will move the cursor to the next position. For example, if the directory name is “SAM
SMITH,” press the number “7” four times to get the letter “S.” Now press the number “2” once to get
the letter “A.” Continue selecting characters from the table below to complete your message. Pressing
the A button key will change the letter from upper case to lower case.

When the character you want appears on the same dial pad key as the previous character,
press the UP key to move the cursor to the right.

COUNT 1 2 3 4 5

DIAL 0 < > . ) 0

DIAL 1 Space ? , ! 1

DIAL 2 A B C @ 2

DIAL 3 D E F # 3

DIAL 4 G H I $ 4

DIAL 5 J K L % 5

DIAL 6 M N O ^ 6

DIAL 7 P Q R S 7

DIAL 8 T U V * 8

DIAL 9 W X Y Z 9

DIAL * : = [ ] *

The # key can be used for the following special characters: #, space, &, !, :, ?, ., ,, %, $, -,
<, >, /, =, [, ], @, ^, (, ), _, +, {, }, |, ;,", →,` , and \.
3-286 Chapter 3
MMCs (In Numeric Order)

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF 761 TAX RATE (1)
Display shows TYPE:% VAL:00.00

2. Enter valid tax number, e.g.,2 via dial key pad TAX RATE (2)
OR TYPE:% VAL:00.00
Press UP or DOWN key to make selection and press RIGHT soft
key to move cursor.

3. Dial 0 for ‘%’, 1 for ‘C’ or 2 for ‘I’ (Inclusive VAT) TAX RATE (2)
OR TYPE:C VAL:00.00
Press UP or DOWN key to make selection and press RIGHT soft
key to move cursor.

4. Enter in the tax rate or value via dial key pad TAX RATE (2)
OR TYPE:C VAL:01.25
Press UP or DOWN key to make selection
If valid entry, system advances cursor

5. Enter name using above table and press RIGHT soft key to TAX RATE (2)
return to step 2 NAME:MIA BED

6. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: All rates are %

RELATED ITEMS: MMC 760 ITEM COST TABLE

 3-287

MMC:762 ROOM COST RATE

- Available in Hotel/Motel enabled only
DESCRIPTION
This MMC allows the technician to set up the cost rates according to week. Each room cost Rate can be
assigned with the percentage of the room cost from Sunday to Saturday.

EXAMPLE
If you set SUN: 150 %, 1. MON: 100 %, 2.TUE : 090 % ...

If you set $100 for the room cost in CHECK-IN procedure under above condition.
The real room cost will be $150 on Sunday and $90 on Tuesday.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY
1. Press TRSF 762 RM COST RAT(SUN)
Display shows 100% :

2. Dial day number(0-6, e.g.,2) RM COST RAT(SUN)

OR 100% :
Press UP or DOWN key to select day and press RIGHT soft key
to move cursor.

3. Enter room cost rate (001-999, e.g. 090) RM COST RAT(TUE)

100% :090

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: All rates are 100%

RELATED ITEMS: MMC 760 ITEM COST TABLE

3-288 Chapter 3
MMCs (In Numeric Order)

MMC:800 ENABLE TECHNICIAN PROGRAM

DESCRIPTION
Used to open and close technician-level programming. If programming is not opened and an attempt
is made to access a system MMC, the error message will be displayed.

A four digits passcode is required to access this MMC. Each character can be digit 0-9. When opened,
this MMC enables access to all MMCs.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 800 ENABLE TECH.PROG
Display shows PASSCODE:

2. Enter passcode ENABLE TECH.PROG

PASSCODE:****

Correct code shows ENABLE TECH.PROG

DISABLE TENANT:1

Incorrect code shows ENABLE TECH. PROG

PASSCODE ERROR

3. Enter 1 to enable or 0 to disable ENABLE TECH.PROG

OR ENABLE TENANT:1
Press UP or DOWN to select
Press RIGHT soft key to move to tenant number and enter
tenant number (1-2)

4. Press SPK to advance to MMC entry level 801:TEC.PASSCODE

SELECT PROG.ID

5. Enter the MMC desired (e.g., 209) 209:AOM MASTER

AOM NOT EXIST

6. To log out and return to MMC 800, press UP or DOWN key to

select DISABLE
OR
Press SPK then TRSF to return to normal display
Programming option will time out
 3-289

DEFAULT DATA: DISABLE

RELATED ITEMS: MMC 801 CHANGE TECHNICIAN PASSCODE

3-290 Chapter 3
MMCs (In Numeric Order)

MMC:801 CHANGE TECHNICIAN PASSCODE

DESCRIPTION
Used to change the passcode which allows access to MMC 800 Enable Technician Program from its
current value.

The passcode is four characters long. Each character can be digit 0-9. The current or old
passcode is required for this MMC.

PROGRAM KEYS

KEYPAD Used to enter passcodes

SPK Save data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 801 TECH. PASSCODE
Display shows NEW CODE:_

2. Enter new passcode TECH. PASSCODE

NEW CODE:****

3. Enter new passcode again TECH. PASSCODE

VERIFY :****

4. If passcode is correct, press RIGHT soft key to continue and TECH. PASSCODE
enter desired MMC VERIFY :SUCCESS

If passcode is incorrect TECH. PASSCODE

VERIFY :FAILURE

System returns to step 2 TECH. PASSCODE

NEW CODE:****
5. Press TRSF to store and exit
OR
Press SPK to advance to MMC

DEFAULT DATA: DEFAULT PASSCODE = 4321

RELATED ITEMS: MMC 800 ENABLE TECHNICIAN PROGRAM

 3-291

MMC:802 CUSTOMER ACCESS MMC NUMBER

DESCRIPTION
Allows the System Administrator to have access to certain MMCs. For example, it is required that the
System Administrator customer have access to MMC 102 Call Forward for call forwarding but it is not
required that the System Administrator have access to MMC 710 LCR Digit Table for LCR dial plans.
This MMC is for both tenants.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 802 CUST.USE MMC :1
Display shows 100:STN LOCK:YES

2. Enter desired tenant number (1-2) via dial keypad MMC TENANT:1
OR 100:STN LOCK:YES
Press UP or DOWN key to make selection and press RIGHT soft
key to move cursor

3. Enter desired MMC number via dial keypad MMC TENANT:1

OR 102:CALL FWD:YES
Press UP or DOWN key to make selection and press RIGHT soft
key to move cursor

4. Enter 1 for YES or 0 for NO via dial keypad MMC TENANT:1

OR 102:CALL FWD:NO
Press UP or DOWN key to make selection and press LEFT soft
key to return to step 3 to make additional entries

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: ALL 1xx - 7xx MMCS

3-292 Chapter 3
MMCs (In Numeric Order)

MMC:803 ASSIGN TENANT GROUP

DESCRIPTION
Allows the assignment of tenant groups on a per-cabinet, slot and port basis. The simple rule is
Cabinet-Slot-Port = Tenant. The simplicity of this program allows for flexible assignments. The only
information needed is the correct correlation of entries.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 803 TENANT GROUP
Display shows C:1 S:1 -01 T:1

2. Enter cabinet number if no change press RIGHT soft key to TENANT GROUP
move cursor C:1 S:1 -01 T:1

3. Enter slot number if no change press RIGHT soft key to move TENANT GROUP
cursor C:1 S:2 -01 T:1

4. Enter port number if no change press RIGHT soft key to move TENANT GROUP
cursor C:1 S:2 -03 T:1

5. Enter tenant number if no change press RIGHT soft key to TENANT GROUP
return to step 2 C:1 S:2 -03 T:2

6. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: ALL ASSIGNMENTS TENANT 1

RELATED ITEMS: TENANT GROUP

 3-293

MMC:804 SYSTEM I/O PARAMETER

DESCRIPTION:
Provides a means of assigning a system I/O port for use with one of the service types detailed below.
There are up to five IO ports possibly available on the IDCS 500 with LAN module. When the LAN
module is installed, the fifth IO port is used to internal MODEM control. When the LAN module is
not installed on the iDCS 500, only three IO ports are available and the third IO port is used to internal
MODEM control. It should be noted that system I/O ports cannot be assigned with the same service
type option.

PARAMETER OPTIONS
Dial 0 Service Type of Service
Dial 1 Baud Rate Speed
Dial 2 Char Length Character Length
Dial 3 Parity Parity Bit
Dial 4 Rerty Count Number of Retries
Dial 5 Stop Bit Stop Bit
Dial 6 Wait Time Message Wait Time
Dial 7 DSR Check DSR Check

SERVICE TYPE
00 NOT USE Not use
01 PCMMC PCMMC
02 SMDR SMDR
03 UCD REPT UCD report
04 UCD/SMDR UCD report and SMDR
05 CTI TAPI 2.1
06 CTI/SMDR TAPI 2.1 and SMDR (use user defined message)
07 CTI/UCD TAPI 2.1 and UCD report (use user defined message)
08 CTI/S/U TAPI 2.1 and SMDR/UCD report (use user defined message)
09 TRAFFIC Traffic report
10 TRF/SMDR Traffic report and SMDR
11 ALARM Alarm report
12 ALM/TRAF Alarm report and Traffic report
13 PERI UCD Periodic UCD report
14 NOT USE Not use
15 NOT USE Not use
16 HM REPT Hotel/Motel report
17 PMS PMS report
18 PMS SMDR PMS and SMDR
19 BI-PMS Bi-directional PMS
20 NOT USE Not use
21 NOT USE Not use
22 NOT USE Not use
23 NOT USE Not use
24 NOT USE Not use
25 NOT USE Not use
26 NOT USE Not use
27 UCD VIEW UCD View (for Sension, show only 860 UCD View Enabled)
28 UV/SMDR UCD View and SMDR (show only 860 UCD View Enabled)
29 UV/CTI UCD View and TAPI 2.1 (show only 860 UCD View Enabled)
30 REMO M/A Remote M&A (for SPAM package)
3-294 Chapter 3
MMCs (In Numeric Order)

BAUD RATE (SPEED)

Dial 0 4800 bps
Dial 1 9600 bps
Dial 2 19200 bps
Dial 3 38400 bps

CHARACTER LENGTH
Dial 7 7 bits
Dial 8 8 bits

PARITY
Dial 0 None
Dial 1 Odd
Dial 2 Even

RETRY COUNT
03 (01-99)

STOP BIT
Dial 1 1 bit
Dial 2 2 bit

WAIT
0030 sec (0000-3600)

DSR CHECK
OFF

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear entry (when valid)
 3-295

ACTION DISPLAY
1. Press TRSF 804 SYS I/O PORT (1)
Display shows SERVICE:PC-MMC

2. Enter desired port via dial keypad (e.g., 2) SYS I/O PORT (2)
OR SERVICE:SMDR
Press UP or DOWN key to make selection
Press RIGHT soft key to move cursor

3. Enter parameter desired via dial keypad SYS I/O PORT (2)
(e.g., 1) from the above option list BAUD:9600 BPS
OR
Press UP or DOWN key to make selection
Press RIGHT soft key to move cursor

4. Select BPS desired via dial kepad SYS I/O PORT (2)
OF BAUD:19200BPS
Press UP or DOWN key to make selection and
Press RIGHT soft key to return to step 2

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: SERVICE PORT 1PCMMC

PORT 2SMDR
PORT 3-5 NOT USE
BAUD RATE 19200 BPS
CHAR LENGTH 8 BITS
PARITY NONE
RETRY COUNT 03
STOP BIT 1 BIT
WAIT TIME 03000 MSEC or 30 SEC
DSR CHK OFF

RELATED ITEMS: PCMMC SECTION

MMC 725 SMDR OPTIONS
CTI TECHNICAL MANUAL
3-296 Chapter 3
MMCs (In Numeric Order)

MMC:805 TX LEVEL AND T-SWITCH GAIN

DESCRIPTION
Allows the system administrator to set the base level of the TX volume on keysets system wide.
There are eight (8) levels those are able to be controled by the VOL UP and DOWN key on keyset.
And maximum controllable levels in the system are ten (10). Keyset station users can vary eight
levels. So this MMC gives the most flexibility to the system administrator so he can classify any
desired eight (8) levels within eleven (11).

This MMC controls for types level or gain:

0 TX LEVEL CONTROL
1 MISC TSW GAIN
2 TSW GAIN CONTROL

This MMC should not be changed from the default levels without the assistance of the
technical support department

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 805 TX LEVEL CONTROL
Display shows LEVEL 0 → 0

2. Press UP or DOWN key to make selection(0-3) TX LEVEL CONTROL

After selection is made, press RIGHT soft key to move cursor. LEVEL 1 → 1

3a. (When the TX LEVEL CONTROL is selected) TX LEVEL CONTROL

Select the desired volume level via dial keypad LEVEL 1 → 1
OR
Press UP or DOWN to the next volume level and press
RIGHT soft key.

3b. Enter desired volume data via dial pad TX LEVEL CONTROL
LEVEL 1 → 3

4. (When the MISC TSW GAIN is selected) MISC TSW GAIN

Enter desired MISC/BGM tsw gain via dial keypad BGM/MOH :0
OR
Press UP or DOWN to select desired MISC/BGM tsw gain
and press RIGHT soft key.
 3-297

5a. (When the TSW GAIN CONTROL is selected) TSW GAIN CONTROL
Select the TX tsw connect type via dial key pad SLT → DGP :+0.0
OR
Press UP or DOWN to the next TX TSW connect type and
press RIGHT soft key.

5b. Select the RX TSW connect type via dial key pad TSW GAIN CONTROL
OR SLT → ATRK:+0.0
Press UP or DOWN to the next RX TSW connect type and
press RIGHT soft key.

5c. Enter desired tsw gain control data via dial pad TSW GAIN CONTROL
OR SLT → ATRK:+1.9
Press UP or DOWN to scroll data and press RIGHT soft key

6a. (When the R2 LEVEL CONTROL is selected) R2 LEVEL CONTROL

Select the item via dial key pad (0, 1, 2) THRESHOLD:5
OR
Press UP or DOWN to make selection and press RIGHT soft
key.

6b. Enter desired data via dial key pad R2 LEVEL CONTROL
OR THRESHOLD:6
Press UP or DOWN to scroll data and press RIGHT soft key.

7. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC
3-298 Chapter 3
MMCs (In Numeric Order)

DEFAULT DATA: TX LEVEL: 0→0, 1→1, 2→2, 3→4, 4→3, 5→5, 6→6, 7→7
BGM/MOH GAIN:0
TSW GAIN:
DGP→DECT: - 6.0
SLT→DECT: - 6.0
ATRK→ATRK: - 6.0
ATRK→DTRK: - 6.0
ATRK→DECT: - 6.0
DECT→ATRK: - 6.0
ATRK→DECT: - 6.0
DTRK→SLT: +1.9
DTRK→ATRK: +1.9
DTRK→DECT: - 6.0
DECT→DTRK: +1.9
DECT→DECT: - 6.0
VOIP→DECT: - 6.0
ALL OTHERS: +0.0

RELATED ITEMS: NONE

 3-299

MMC:806 CARD PRE-INSTALL

DESCRIPTION
Allows the pre-programming of a card slot for a specific board type. A board inserted into a system
will not be recognized by the system until it is ENABLED using this MMC. Cards installed using
MMC 806 will NOT be assigned in the system numbering plan. You must then use MMC 724 to assign
the desired directory numbers to extensions, trunks, AA, ports or miscellaneous functions. This MMC
also shows which PSU is powering the card selected.

If a card is removed and a different type card is inserted and this MMC is performed, the
memory associated with that card (i.e. key programming, etc.) will be erased.

PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 806 C:1-S:1 P:1
Display shows 8 DLI →8 DLI

2. Press UP or DOWN key to make selection (i.e. Cabinet 1) and C:1-S:1 P:1
press RIGHT soft key 8 DLI →8 DLI

3. To select which slot to address press UP or DOWN key to make C:1-S:6 P:N
selection NONE →16 DLI
OR
Use the dial pad to make a selection (i.e. Slot 6) and press C:1-S:6 P:N
RIGHT soft key NONE →16 DLI

4. Press UP or DOWN key to make selection or use the DIAL to C:1-S:6 P:N
select (1 = yes 0 = no). CHANGE NOW ? NO

5. Press UP or DOWN key to make selection or use the DIAL to C:1-S:6 P:N
select (1 = yes 0 = no). and ARE YOU SURE?NO
press RIGHT soft key to return to Step 1
Continue to add cards as shown in step 2
OR
Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 724 DIAL NUMBERING PLAN

3-300 Chapter 3
MMCs (In Numeric Order)

MMC:807 VOLUME CONTROL

DESCRIPTION
Allows the system administrator to set the level of keyset volume.

0 KEY TONE VOL

1 SIDETONE VOL
2 HANDSET TX
3 MIC TX LEVEL
4 NOISE GUARD
5 NOISE THRES.
6 ALC THRES.
7 TX/RX THRES.
8 TX/RX COMP.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 807 VOL.CONTROL:US24
Display shows KEY TONE VOL:1

2. Enter phone type via dial keypad VOL.CONTROL:EU24

OR KEY TONE VOL:1
Press UP or DOWN key to make selection and press RIGHT soft
key.

3. Enter volume number (0-8). VOL.CONTROL:EU24

OR SIDETONE VOL:1
Press UP or DOWN key to make selection and press RIGHT soft
key.

4. Enter volume data.(1-8) VOL.CONTROL:EU24

OR HANDSET TX :6
Press UP or DOWN key to make selection and press RIGHT soft
key to data save and return to step 3.

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC
 3-301

DEFAULT DATA: KEY TONE VOL : 1

SIDETONE VOL : 1
HANDSET TX : 3
MIC TX LEVEL : 3
NOISE GUARD : 8
NOISE THRES. : 1
ALC THRES. : 7
TX/RX THRES. : 3
TX/RX COMP. : 5

RELATED ITEMS: NONE

3-302 Chapter 3
MMCs (In Numeric Order)

MMC:809 SYSTEM MMC LANGUAGE

DESCRIPTION
Allows system programmer to assign a LCD display based on system programming language.

0. ENGLISH
1. GERMAN
2. PORTUGAL

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 809 SYS.MMC LANGUAGE
Display shows ENGLISH

2. Enter desired language number via dial key pad. SET COUNTRY CODE
OR GERMAN
Press UP or DOWN to make selection and press RIGHT soft key

3. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: ENGLISH

RELATED ITEMS: Multiple Language

 3-303

MMC:810 HALT PROCESSING

DESCRIPTION
Used only in the event that all data processing needs to be stopped either in a single cabinet slot or in
the entire system.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
ANS/RLS Used to select ALL

ACTION DISPLAY
1. Press TRSF 810 HALT/PROCESSING
Display shows C:ALL S:ALL→PROC

2. Enter cabinet selection via dial keypad HALT/PROCESSING

OR C:1 S:ALL→PROC
Press UP or DOWN key to make selection
Press RIGHT soft key to advance cursor

Press ANS/RLS to select all cabinets HALT/PROCESSING

and slots C:ALL S:ALL→PROC

3. Enter slot number via dial keypad HALT/PROCESSING

OR C:1 S:2 →PROC
Press UP or DOWN key to make selection
Press RIGHT soft key to advance cursor

4. Enter 1 for HALT or 0 to PROC

OR
Press UP or DOWN key to make selection
Press RIGHT soft key to enter and return to step 2

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: NONE

3-304 Chapter 3
MMCs (In Numeric Order)

MMC:811 RESET SYSTEM

DESCRIPTION
Provides two methods of restarting the system. The first method restarts the system and clears all
memory. The second method restarts the system only. If clear all memory is selected, only the default
data will return. Extreme care should be taken when using this MMC. If the system is restarted, all
voice/data connections are dropped. If memory is cleared, all customer data is deleted and the system
returns to defaulted status.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right

ACTION DISPLAY
1. Press TRSF 811 SYSTEM RESTART
Display shows RESET SYSTEM?NO

2. Press UP or DOWN key to make selection SYSTEM RESTART

(RESET SYSTEM or CLEAR MEMORY) CLEAR MEMORY?NO
After selection is made, press RIGHT
soft key to move cursor to YES/NO option

3. Press UP or DOWN key to make selection SYSTEM RESTART

and press RIGHT soft key CLEAR MEMORY?YES

4. Press UP or DOWN key to make selection SYSTEM RESTART

and press RIGHT soft key ARE YOU SURE?YES
This erases all data in the system

5. System will return with default time and

date and default extension number
OR
If system just restarted, it will return to
normal programmed status

DEFAULT DATA: NONE

RELATED ITEMS: NONE

 3-305

MMC:812 SET COUNTRY CODE

DESCRIPTION
This MMC must be run by the installer before any other programming is done.

Allows the system installer to select system software country. If you change the country selection, the
system will be restart and all customer data returns to defaulted status according to the selected
country.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 812 SET COUNTRY CODE
Display shows Undefined

2. Press UP or DOWN key to make selection and press RIGHT soft SET COUNTRY CODE
key U.K.

3. Press UP or DOWN key to select Yes or No and press RIGHT DEFAULTING SYSTM
soft key ARE YOU SURE?NO
Warning : if you select YES, this will restart the system

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA:According to MCP DIP S/W.

RELATED ITEMS:All MMC

3-306 Chapter 3
MMCs (In Numeric Order)

MMC:813 HOTEL OPERATION

DESCRIPTION:
Allows the system installer to enable the HOTEL feature.

PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 813 HOTEL OPERATION
Display shows DISABLE

2. Press UP or DOWN key to make selection and press RIGHT soft HOTEL OPERATION
key ENABLE

3. Press UP or DOWN key to select Yes or No and press RIGHT HOTEL OPERATION
soft key ARE YOU SURE?NO

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA:DISABLE

RELATED ITEMS:Hotel Related MMC

 3-307

MMC:815 CUSTOMER DATABASE COPY

DESCRIPTION
Provides a means to copy the customer database to the SMDB (iDCS 500 Smart Media card Data Base).
This enables the on board database (SRAM) to be copied to the SMDB and also allows the SMDB
database to be copied to the on board database. A daily save can be programmed to automatically
save the on board data base to the SMDB. This insures that an up to date database is always
available in the case of a catastrophic failure. A daily save time of 00:00 means there are no save
performed. It is recommended to CLEAR the SMDB before the SRAM is copied to it. When the
SRAM is copied to the SMDB there is no interruption in service. If the SMDB is copied to the SRAM
the system will reset to accept the new data.

A Smart Media Card of 8 Mega Bytes or above must be installed in order to copy the on
board database (SRAM) on to the Smart Media card (SMDB).

DATABASE IDENTIFICATION

SMDB iDCS 500 Smart Media card database

SRAM iDCS 500 MCP On-Board database
S:mm/dd/yy hh:mm Indicates the time the database was saved to the SMDB or the time the
SRAM was last saved
DAILY SAVE hh:mm The time the SRAM will be saved to the SMDB

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC

ACTION DISPLAY
1. Press TRSF 815 CUST DBASE:SMDB
Display shows S:12/01/01 00:00

If the SmartMedia is used already, the display shows CUST DBASE:SMDB

SMART IS BUSY

2. Press RIGHT soft key to move cursor CUST DBASE:SMDB

S:12/01/01 00:00

3. Press UP or DOWN key to make selection CUST DBASE:SMDB

Press RIGHT soft key to move cursor CLEAR SMDB :NO

4. Press UP or DOWN to select YES or NO and press RIGHT soft CUST DBASE:SMDB
key. CLEAR SMDB :YES
3-308 Chapter 3
MMCs (In Numeric Order)

5. Press UP or DOWN to select YES or NO and press RIGHT soft CUST DBASE:SMDB
key. ARE YOU SURE?NO

If you select YES, the display shows CUST DBASE:SMDB

Cleared....

6. Press UP or DOWN key to make selection CUST DBASE:SRAM

Press RIGHT soft key to move cursor DAILY SAVE:00:00

7. Press UP or DOWN key to make selection CUST DBASE:SRAM

OR DAILY SAVE:00:00

8. Press RIGHT soft key to move cursor CUST DBASE:SRAM

And input save time DAILY SAVE:23:30
Press RIGHT soft key to move cursor

9. Press UP or DOWN key to make selection CUST DBASE:SRAM

Press RIGHT soft key to move cursor COPY TO SMDB:NO

10. Press UP or DOWN key to make selection CUST DBASE:SRAM

Press RIGHT soft key to make change and ARE YOU SURE?:YES
Return to the next step 9.

11. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: DAILY SAVE 00:00 (no daily save)

RELATED ITEMS: NONE

 3-309

MMC:818 PROGRAM DOWNLOAD

DESCRIPTION: (need to discuss)
Change the version by downloading new version program stored Smart Media card to MCP, LAN,
SCP/ LCP(iDCS 500-L Only), TEPRI card.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right

ACTION DISPLAY
1. Press TRSF 818 PGM DOWNLOAD
Display shows MCP:MCPLV100.PGM

2. Press UP or DOWN key to select program type. PGM DOWNLOAD

LAN:LANV104.PGM

3. Press RIGHT soft key to move cursor PGM DOWNLOAD

LAN:LANV105.PGM

4. Press UP or DOWN key to select YES LAN PGM

and press RIGHT soft key to move cursor DOWNLOAD NOW?NO

If you select MCP program download, the system will restart.

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: NONE

3-310 Chapter 3
MMCs (In Numeric Order)

MMC:820 ASSIGN SYSTEM LINK ID

DESCRIPTION: (NEEDS FURTHER DISCUSSION)
Allows to assign the system link ID for Q-SIG networking
The Q-SIG networking needs self system link ID only, the other link ID (NO.??) use for display.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SPK Used to store data and advance to next MMC
HOLD Used to delete an entry

ACTION DISPLAY
1. Press TRSF 820 SYSTEM LINK ID
Display shows SELF :

2. Enter SELF link ID via dial keypad and press RIGHT soft key.. SYSTEM LINK ID
SELF :11

3. Press UP or DOWN to select other link ID and press RIGHT soft SYSTEM LINK ID
key to mover cursor. NO.01:

3. Enter other link ID via dial keypad and press RIGHT soft key. SYSTEM LINK ID
NO.01:22

5. Press TRSF button to store and exit.

OR
Press SPK button to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 821 ASSIGN NETWORK TRUNK

MMC 823 ASSIGN NETWORK COS
MMC 824 ASSIGN NETWORK DIAL TRANSLATION
 3-311

MMC:821 ASSIGN NETWORKING TRUNK

DESCRIPTION: (NEEDS FURTHER DISCUSSION)
Assigns the Q-signalling PRI trunk for networking. It is assigned data on a per-TEPRI card basis.

The Q-SIG networking only supports ENBLOCK dial sending mode. Change the dial
sending mode of Q-SIG trunk to ENBLOCK mode.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY

1. Press TRSF 821 [701] Q-SIG TRK

Display shows NORMAL

2. Enter first trunk number of PRI card [701] Q-SIG TRK

OR NORMAL
Use UP or DOWN to scroll through PRI card numbers and press
RIGHT soft key to move cursor

3. Enter 0 for NORMAL , or 1 for SIGNALING [701] Q-SIG TRK

OR Q-SIGNALING
Press UP or DOWN key to select option and
Press RIGHT soft key to store data

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NORMAL

RELATED ITEMS: Q-SIG NETWORKING

3-312 Chapter 3
MMCs (In Numeric Order)

MMC:823 ASSIGN NETWORKING COS

DESCRIPTION
Assigns the class of service for networking.

01 CALL OFFER Call Offer

03 CC PATH RSV CC Path Reservation
04 CC SIG CONN CC Retention of Signal Connection
05 CC SVC RETN CC Service Retention
06 CCBS Call Completion to Busy Subscriber
07 CCNR Call Completion on No Reply
08 CFB Call Forward Busy
09 CFNR Call Forward No Reply
10 CFU Call Forward Unconditional
11 CI Call Intrusion
12 CI CAPABIL Intrusion Capability Level (1 ~ 3)
14 CI PROTECT Intrusion Protection Level (0 ~ 3)
15 CLIP Calling Line Identification Presentation
16 CLIR Calling Line Identification Restriction
17 CNIP Calling Name Identification Presentation
18 CNIR Calling Name Identification Restriction
19 CNIRO Calling Name Identification Restriction Override
20 COLP Connected Line Identification Presentation
21 COLR Connected Line Identification Restriction
22 CONP Connected Name Identification Presentation
23 CONP LEVEL CONP Level (0 ~ 3)
24 CONR Connected Name Identification Restriction
25 CONRO Connected Name Identification Restrction Overfide
26 CT RE-ROUTE Transfer By Rerouting
27 DND TONE DND Announcement
28 DNDO Do Not Disturb Override
29 DNDO CAPABL DNDO Capability Level (0 ~ 3)
30 DNDO PROTEC DNDO Protection Level (1 ~3)
31 PATH REPL. Path Replacement
32 PATH RETEN Path Retention

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
 3-313

ACTION DISPLAY

1. Press TRSF 823 NETWORK COS (01)

Display shows 01:CALL OFFER :Y

2. Dial the class of service number (01 - 30) NETWORK COS (02)
OR 01:CALL OFFER :Y
Press UP or DOWN key to select and press RIGHT soft key to
move cursor

3. Dial the feature number NETWORK COS (02)

OR 03:CC PATH RSV:Y
Press UP or DOWN key to select and press RIGHT soft key to
move cursor

4. Enter 0 for NO, or 1 for YES NETWORK COS (01)

OR 03:CC PATH RSV:N
Press UP or DOWN key to select YES or NO and Press RIGHT
soft key to store data

5. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC
3-314 Chapter 3
MMCs (In Numeric Order)

DEFAULT DATA: CALL OFFER Y

CC PATH RSV Y
CC SIG CONN Y
CC SVC RETN Y
CCBS Y
CCNR Y
CFB Y
CFNR Y
CFU Y
CI Y
CI CAPABIL 2
CI PROTECT 2
CLIP Y
CLIR N
CNIP Y
CNIR N
CNIRO Y
COLP Y
COLR N
CONP Y
CONP LEVEL 3
CONR N
CONRO Y
CT RE-ROUTE N
DND TONE N
DNDO N
DNDO CAPABL 2
DNDO PROTEC 2
PATH REPL. Y
PATH RETEN Y

RELATED ITEMS: NONE

 3-315

MMC:824 NETWORK DIAL TRANSLATION

DESCRIPTION
Assigns the digit translation table used for Q-SIG networking. Generally under networking condition,
the user must dial the node ID and extension number to call the another node extension. It's not
convenient. In this MMC, the system provides the easy digit translation of NETWORK LCR DIAL
number. The translated digits are works like as LCR plus translated digits. Using this MMC, the user
only dial the another node extension number and call the another node extension simply. The iDCS
500-L system provides 96 entry of network dial translation table and the iDCS 500-M system provides
8 entry of network dial translation table.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY

1. Press TRSF 824 01:601 →

Display shows SZ:0 MAX:00 MB:N

2. Dial the entry number 01:601 →_

OR SZ:0 MAX:00 MB:N
Press UP or DOWN key to select and press RIGHT soft key to
move cursor

3. Enter digit string (max. 8digits) 01:601 →60201

OR SZ:0 MAX:00 MB:N
Press RIGHT soft key to move cursor

4. Enter the entry size 01:601 → 60201

OR SZ:3 MAX:00 MB:N
Press UP or DOWN key to select and press RIGHT soft key to
move cursor

5. Enter the waiting number of dial until LCR is operated 01:601 → 60201
OR SZ:3 MAX:06 MB:N
Press UP or DOWN key to select and press RIGHT soft key to
move cursor

6. Enter YES/NO to assign Mail Box automatically 01:601 → 60201

OR SZ:3 MAX:06 MB:N
Press UP or DOWN key to select YES/NO and press RIGHT soft
key to move cursor
3-316 Chapter 3
MMCs (In Numeric Order)

7. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 710LCR DIGIT TABLE

MMC 724DIAL NUMBERING PLAN
MMC 820ASSIGN SYSTEM LINK ID
 3-317

MMC:825 ASSIGN NETWORKING OPTION

DESCRIPTION
Assigns the options used for networking.

ADD NUMBER TO NAME Assign to includes the extension number in the name field of Q-sig
message.
USER REMOTE VM Assign to use remote VM
REMOTE VM NUMBER Assign to access number of remote VM when the Remote VM is used

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY

1. Press TRSF 825 ADD NUMB TO NAME

Display shows YES

2. Dial the option number USE REMOTE VM

OR NO
Press UP or DOWN key to select and press RIGHT soft key to
move cursor

3. Dial 1(YES) or 0(NO) USE REMOTE VM

OR YES
Press UP or DOWN to select YES/NO and press RIGHT soft key
to mover cursor

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: ADD NUMB TO NAME: YES

USE REMOTE VM: NO
REMOTE VM NUMBER: NONE

RELATED ITEMS: MMC 710LCR DIGIT TABLE

MMC 724DIAL NUMBERING PLAN
MMC 820ASSIGN SYSTEM LINK ID
3-318 Chapter 3
MMCs (In Numeric Order)

MMC:826 ASSIGN SYSTEM REFERENCE CLOCK

DESCRIPTION
The system clock may be synchronized with a external clock source from TEPRI card or use the
internal clock source. In this MMC, the user can select to use internal clock source and assign the
system clock source priority when the external clock source is used. The external clock source of
TEPRI card only can be selected.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC

ACTION DISPLAY

1. Press TRSF 826 REFERENCE CLOCK

Display shows PRIORITY 1:C1-S1

2. Dial the priority number (1 - 9 or 1 - 3 ) REFERENCE CLOCK

OR PRIORITY 1:C1-S1
Press UP or DOWN key to select and press RIGHT soft key to
move cursor

3. Dial the priority data (0 - 9, 0: SELF) REFERENCE CLOCK

OR PRIORITY 1:C1-S1
Press UP or DOWN key to select and Press RIGHT soft key to
store

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: PRIORITY 1: C1 - S1

PRIORITY 2: C1 - S2
PRIORITY 3: C1 - S3
PRIORITY 4: C2 - S1
PRIORITY 5: C2 - S2
PRIORITY 6: C2 - S3
PRIORITY 7: C3 - S1
PRIORITY 8: C3 - S2
PRIORITY 9: C3 - S3

RELATED ITEMS: NONE

 3-319

MMC:830 ETHERNET PARAMETER

- Available in with LAN module only
DESCRIPTION
This MMC assigns the Ethernet parameters for the LAN module that may be installed on the MCP
card. The LAN MAC address is available view only. When the LAN IP address, Sub-net Mask or
Gateway is changed, the LAN card must be restarted to apply the changed items.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SPK Used to store data and advance to next MMC
HOLD Used to delete an entry

ACTION DISPLAY

1. Press TRSF 830 LAN :IP ADDRESS

Display shows 10. 0. 0. 2

2. Press UP or DOWN to select option. LAN :IP ADDRESS

_10. 0. 0. 2

3. Enter the data. LAN :IP ADDRESS

168.219. 83.101

4. Press TRSF button to store and exit

OR
Press SPK button to store and advance to next MMC

DEFAULT DATA: LAN IP ADDRESS 10. 0. 0. 2

LAN SUBNET MASK 255.255.255.0
LAN GATEWAY 10.0.0.1
PCMMC ADDRESS 10.0.0.101
REMOTE M/A ADDR 10.0.0.102
TAPI SERVER ADDR 10.0.0.103
TRACE ADDRESS 10.0.0.116

RELATED ITEMS: NONE

3-320 Chapter 3
MMCs (In Numeric Order)

MMC:831 VOIP PARAMETERS

DESCRIPTION
Provides a means to apply the Internet Protocol (IP) address to the ITM3 card. This MMC also assigns
the number of channels that can be used for IP faxes. The CLIP tables allow the calling station number
to be received at the far end ITM3 location.

This MMC cannot be accessed unless there is an ITM3 card installed in the system.

IP ADDRESS Specifies the IP address for the ITM3 card. When changing the address three digits
must be input for each field. Example
SUBNET MASK Specifies the IP subnet mask. When changing the address three digits must be
input for each field.
GATEWAY Specifies the LAN gateway address when leaving the local network. When
changing the address three digits must be input for each field.
STS Period Status Send Period designates the timed message cycle to check the remote IP
status (Range: 00~60 sec.)
MAX FAX CH Maximum facsimile channels. Specifies the maximum number of ITM3 channels
that will accept IP T.38 protocol IP facsimiles. (Default: 0)
CLIP TABLE Calling Line Identification Presentation. This provides the calling station number
when calling from on ITM3 location to another ITM3 location. If set to NONE,
MMC 405 TRUNK NUMBER will be sent. In other cases, MMC 323 SEND CLIP
INFO entry will be sent.
VOIP MODE Three options are available. (FOLLOW TRK RING, FOLLOW DID TRANS or
FOLLOW INCOM DGT)

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SPK Used to store data and advance to next MMC
HOLD Used to delete an entry

ACTION DISPLAY

1. Press TRSF 831 [709] IP ADDRESS

Display shows the first trunk on selected ITM3 card. 1. 1. 1. 1

2. Press RIGHT soft key to move cursor [709] IP ADDRESS

1. 1. 1. 1

3. Press RIGHT soft key to move cursor to IP address [709] IP ADDRESS

_ 1. 1. 1. 1

Enter IP numbers using key pad [709] IP ADDRESS

(e.g.: 105.052.010.001 for 105.52.10.2) 105.052.010.002
Cursor will return to step2 upon completion of IP address
entry
 3-321

4. Press UP or DOWN to make selection and press RIGHT soft [709] SUB MASK
key to move cursor 255.255.255. 0

Enter subnet mask entry using key pad. [709] SUB MASK
Cursor will return to step2 upon completion of subnet mask 255.255.255.000
entry

5. Press UP or DOWN to make selection and press RIGHT soft [709] GATEWAY
key to move cursor 1. 1. 1. 1

Enter gateway entry using key pad. [709] GATEWAY

Cursor will return to step2 upon completion of gateway entry 105.052.010.001

6. Press UP or DOWN to make selection and press RIGHT soft [709] STS PERIOD
key to move cursor 00 SEC

Enter STS PERIOD time using key pad [709] STS PERIOD
OR 30 SEC
Press UP or DOWN to make selection and press RIGHT soft
key.

7. Press UP or DOWN to make selection and press RIGHT soft [709] MAX FAX CH
key to move cursor 0

Enter MAX FAX CH number using key pad [709] MAX FAX CH
OR 2
Press UP or DOWN to make selection and press RIGHT soft
key.

8. Press UP or DOWN to make selection and press RIGHT soft [709] CLIP TABLE
key to move cursor NONE

Enter CLIP TABLE number using key pad [709] CLIP TABLE
OR 1
Press UP or DOWN to make selection and press RIGHT soft
key.

9. Press UP or DOWN to make selection and press RIGHT soft [709] VOIP MODE
key to move cursor FOLLOW DID TRANS

Enter VOIP MODE using key pad [709] VOIP MODE

OR FOLLOW TRK RING
Press UP or DOWN to make selection and press RIGHT soft
key.

10. Press TRSF button to store and exit

OR
Press SPK button to store and advance to next MMC
3-322 Chapter 3
MMCs (In Numeric Order)

DEFAULT DATA: IP ADDRESS : 1.1.1.1

SUB MASK : 255.255.255.0
GATEWAY : 1.1.1.1
STS PERIOD : 00 SEC
MAX FAX CH :0
CLIP TABLE : NONE
VOIP MODE : FOLLOW DID TRANS

RELATED ITEMS: MMC 323 SEND CLIP INFO

MMC 405 TRUNK NUMBER
MMC 714 DID TRANSLATIONS
MMC 832 VOIP CODE
MMC 833 VOIP ADDRESS TABLE
MMC 834 VOIP OPTIONS
MMC 835 VOIP DSP OPTIONS
MMC 836 GATEKEEPER OPTIONS
 3-323

MMC:832 VOIP CODE

DESCRIPTION:
Provides a means to set the ITM3 internal numbering plan for dialing and conversion.

ACCESS CODE This is the access code once the ITM3 is accessed directs a call based on the
routing tables. An access code table is references an access code. A maximum of
8 digits are available with 63 access code entries (00 ~ 62)
CODE LENGTH This field requests the number of digits that are expected to be received to make
up the access code.
DEL LENGTH This is the number of digits to delete after receiving the access code. If no digits
are deleted the access code will be sent as part of the call to the destination to
continue routing at the far end destination.
INSERT CODE This is the code to insert for routing at the destination. This can be used when
different numbering plans exist or if a dial 9 access is needed to be inserted in the
dialed digits.
IP TABLE 1 This is the first table referenced for routing the access code to an IP address. The
system has 31 IP tables (00~30) with 32 entries (00~31) in each table.
IP TABLE 2 This is the second table referenced as a look up for an IP address to route the call
based on the access code.
IP START This entry indicates where in a table to start looking for an IP code to associated
with the access code. This can be used to manage where to start looking for an IP
address in high traffic ITM3 applications. Example: If IP address routing to the
desired destination is known to be in the last 7 entries of a table the IP START
location would be 25. IP address searching would start at entry 25.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SPK Used to store data and advance to next MMC
HOLD Used to delete an entry

ACTION DISPLAY

1. Press TRSF 832 (00) ACCESS CODE

Display shows 0

2. Press UP or DOWN to select an entry and press RIGHT soft (01) ACCESS CODE
key to move cursor 1

3. Input an access code using dial key pad and press RIGHT soft (01) ACCESS CODE
key. 110

4. Press UP or DOWN to select an entry and press RIGHT soft (01) CODE LENGTH
key to move cursor 1

5. Input code length using dial key pad and press RIGHT soft (01) CODE LENGTH
key. 3
3-324 Chapter 3
MMCs (In Numeric Order)

6. Press UP or DOWN to select an entry and press RIGHT soft (01) DEL.LENGTH
key to move cursor 1

7. Input delete length using dial key pad and press RIGHT soft (01) DEL.LENGTH
key. 2

8. Press UP or DOWN to select an entry and press RIGHT soft (01) INSERT CODE
key to move cursor

9. Input insert code using dial key pad and press RIGHT soft (01) INSERT CODE
key. 080

10. Press UP or DOWN to select an entry and press RIGHT soft (01) IP TABLE 1
key to move cursor 00

11. Input code length using dial key pad and press RIGHT soft (01) IP TABLE 1
key. 01

12. Press UP or DOWN to select an entry and press RIGHT soft (01) IP TABLE 2
key to move cursor

13. Input code length using dial key pad and press RIGHT soft (01) IP TABLE 2
key. 10

14. Press UP or DOWN to select an entry and press RIGHT soft (01) IP START
key to move cursor 00

15. Input code length using dial key pad and press RIGHT soft (01) IP START
key. 15

16. Press TRSF button to store and exit

OR
Press SPK button to store and advance to next MMC

DEFAULT DATA: ACCESS CODE: 00~09: digits 0~9, 10~62: NONE

CODE LENGTH: 1
DELETE LENGTH: 1
INSERT CODE: NONE
IP TABLE 1: 00
IP TABLE 2: NONE
IP START: NONE

RELATED ITEMS: MMC 831 VOIP PARAMETERS

MMC 833 VOIP ADDRESS TABLE
MMC 834 VOIP OPTIONS
MMC 835 VOIP DSP OPTIONS
MMC 836 GATEKEEPER OPTIONS
 3-325

MMC:833 VOIP IP TABLE

DESCRIPTION
This MMC provides the IP addresses in tables pointed to by the access code entry. There are 31 tables
with up to 32 entries each. The destination IP address is required to route dialed digits based on the
access code and digits dialed. The IP entry field is divided into 4 sections allowing modification of
separate IP address fields.

All IP address entries must 3 digit entries. For example: IP address 105.52.10.201 must be
input as 105.052.010.201.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SPK Used to store data and advance to next MMC
HOLD Used to delete an entry

ACTION DISPLAY

1. Press TRSF 833 TB(00) ENTRY(00)

Display shows 1. 1. 1. 1

2. Enter a table number via dial key pad TB(01) ENTRY(00)

OR 0. 0. 0. 0
Press UP or DOWN to select a table and press RIGHT soft key.

3. Enter a table entry number via dial key pad TB(01) ENTRY(01)
OR 0. 0. 0. 0
Press UP or DOWN to select a table entry and press RIGHT soft
key.

4. Enter a IP address via dial key pad. TB(01) ENTRY(01)

105.052.01.201

5. Press TRSF button to store and exit

OR
Press SPK button to store and advance to next MMC

DEFAULT DATA: TB 00 - ENTRY 00: 1.1.1.1

Others: 0.0.0.0

RELATED ITEMS: MMC 831 VOIP PARAMETERS

MMC 832 VOIP CODE
MMC 834 VOIP OPTIONS
MMC 835 VOIP DSP OPTIONS
MMC 836 GATEKEEPER OPTIONS
3-326 Chapter 3
MMCs (In Numeric Order)

MMC:834 VOIP OPTION

DESCRIPTION
This MMC provides various VOIP support options. The options set in this MMC are ITM3 system
wide.

PCM COMPANDING: Select U-law or A-law PCM.

H.323 FAST START SETUP: Enables or disables the H.323 Fast Start call method.

GATEWAY CALL ID: This a numeric entry that identifications the system via ITM3
connection. The maximum entry is 4 digits.

CALLER ID TYPE: This option controls the calling party identification type.
There are 3 possible selections. ANI which shows the calling
station number when the call is an ITM3 to ITM3. IP which
shows the calling ITM3 IP address. Gateway ID which is a 4
digit preprogrammed ID.

INCOMING CHANNEL SELECTION: This option selects whether the incoming channel is
Sequential or Distributed.

DTMF GENERATION: This option allows 4 different transport types of DTMF.

Inband, Q931, H.245 Signal, H.245 Numeric.

FAX SIGNAL TYPE: This option select the facsimile standard to use when
transporting facsimiles via the ITM3. Selections are T.38 or the
proprietary Samsung formats. Default is the T.38 facsimile
standard.

SWITCH TO H.245: This option enables switching to the H.245 protocol at the
time of Fast Start

DEFAULT DIL: This allows programming of the default DIL number when a
digits are not included on an incoming call.

SNMP SERVER ID: This allows entry of the SNMP server IP address when
connected to network management equipment.

SIGNALLING PORT: Indicate the port number for H.323 signalling and sets a range
of numbers allowed by firewall equipment. The IP path or
port used is 10000

STATUS PORT: Port number for the exchange of status information between
ITM3 cards. The IP path or port used in 20000

WCS PORT: Proprietary Samsung Web Call Service. The IP path or port
used is 20010

SIGK ACCESS PORT: Samsung Internet Gatekeeper. The IP path or port used is
20020.
 3-327

MAKE DEFAULT DB: This option permits defaulting the ITM3 card program to he
default parameters. CAUTION: This option is SYSTEM WIDE
and defaults all ITM3 cards in the system!!! Card must be
RESTARTED to take affect.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SPK Used to store data and advance to next MMC
HOLD Used to delete an entry

ACTION DISPLAY

1. Press TRSF 834 PCM COMPANDING

Display shows A-LAW

2. Select option number via dial key pad. CALLER ID TYPE

OR ANI
Press UP or DOWN to make selection and press RIGHT soft key.

3. Press UP or DOWN to select data and press RIGHT soft key. CALLER ID TYPE
IP

4. Press TRSF button to store and exit

OR
Press SPK button to store and advance to next MMC
3-328 Chapter 3
MMCs (In Numeric Order)

DEFAULT DATA: PCM COMPANDING: A-LAW

H.323 FAST SETUP: DISABLE
GW CALL ID: 1234
BILLING TYPE: STANDARD
CALLER ID TYPE: ANI
INCOMING CHANNEL: DISTRIBUTE
DTMF GENERATION: H.245 SIGNAL
FAX SIGNALLING TYPE: T.38
SWITCH TO H.245: ENABLE
DEFAULT DIL: None
SNMP SERVER: 0.0.0.0
SIGNALLING PORT: 10000
STATUS PORT: 20000
WCS PORT: 20010
SIGK ACCESS PORT: 20020
MAKE DEFAULT DB: NO

RELATED ITEMS: MMC 831 VOIP PARAMETERS

MMC 832 VOIP CODE
MMC 833 VOIP IP TABLE
MMC 835 VOIP DSP OPTIONS
MMC 836 GATEKEEPER OPTIONS
 3-329

MMC:835 VOIP DSP OPTION

DESCRIPTION
This MMC provides various VOIP DSP options. The options set in this MMC are ITM3 system wide.

AUDIO CODEC: Selects which audio codec compression to use. Selections are 1.G.711
(64K), 2.G.723.1 (5.3K ~ 6.4K), 3.G.729A (8K).

ECHO CANCELLATION: Enables or disables echo cancellation (0: disable, 1:enable). This function
removes echo that is generated by voice reflection and packet delay.

SILENCE SUPRESSION: This parameter determines whether silence suppression is used (0:
disable, 1: enable). This prevents transmission during the silence period
of a call.

INPUT FILTER: This option select input filtering of the DSP (0: disable, 1: enable). This
should be set as ON.

OUTPUT FILTER: This option select output filtering of the DSP (0: disable, 1: enable). This
should be set as ON.

INPUT GAIN: PCM input gain value of DSP. The range is -31dB~31dB (0~63). This set
the quality of PCM voice from the VOIP DSP to the site.

VOICE VOLUME: This select the voice volume. The range is -31dB~31dB (0~63).

MULTI FRAME COUNTER: This option selects the number of frames the ITM3 will consolidate the
packet header message. The voice packets are buffered to the set
number and sent as a single packet. The range is 1~12.

JITTER OPTION: This selects the dynamic jitter specific value. Value determines whether
the focus is on packet loss or packet delay. The range is 00~12.

VOICE PROMPT SWAP: Decides the adjustment of the byte order of the voice announce data (0:
disable, 1: enable)

RTP DELAY LIMIT: This is the value of the delay limit. The status will change when this
limit is exceeded. The value is measured in milliseconds (ms). This is
used to determine network error.

RTP LOSS LIMIT: This is the value of the loss limit value. The status will change when this
limit is exceeded. The value is measured in percentages (%). The range
is 00~25 %. This is used to determine network error.

RTP CHECK PERIOD: This is the packet loss estimated base period measured in seconds. The
range is 00~25 seconds. This is used to determine network error.

RTP OVERCOUNT LIMIT: This limit/loss limit excess count. The range is 0~3. This is used to
determine network error.

DTMF ON: The DTMF ON time in milliseconds (ms).

DTMF OFF : The DTMF OFF time in milliseconds (ms)

3-330 Chapter 3
MMCs (In Numeric Order)

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SPK Used to store data and advance to next MMC
HOLD Used to delete an entry

ACTION DISPLAY

1. Press TRSF 835 AUDIO CODEC

Display shows G.723.1

2. Press UP or DOWN to select an entry and press RIGHT soft key. ECHO CANCEL
ENABLE

3. Enter data via dial key pad ECHO CANCEL

OR DISABLE
Press UP or DOWN to select option and press RIGHT soft key.

4. Press TRSF button to store and exit

OR
Press SPK button to store and advance to next MMC

DEFAULT DATA: AUDIO CODEC: G.723.1

ECHO CANCEL: ENABLE
SILENCE SUPPRESS: ENABLE
INPUT FILTER: ENABLE
OUTPUT FILTER: ENABLE
INPUT GAIN: 23
VOICE VOLUME 34
MULTI FRAME COUNT: 03
JITTER OPTION: 07
VOICE PROMPT SWAP: DISABLE
RTP DELAY LIMIT: 600
RTP LOSS LIMIT: 10 %
RTP CHECK PERIOD: 10 SEC
RTP OVERCOUNT LIMIT: 1
DTMF ON: 100 MS
DTMF OFF: 100 MS

RELATED ITEMS: MMC 831 VOIP PARAMETERS

MMC 832 VOIP CODE
MMC 833 VOIP IP TABLE
MMC 834 VOIP OPTION
MMC 836 GATEKEEPER OPTIONS
 3-331

MMC:836 VOIP GK OPTION

DESCRIPTION
Provides a means to set the ITM3 Gatekeeper options for identification to a network gatekeeper. The
setting are selectable for each ITM card installed.

GK CONNECT: This determine if the ITM3 is to connect to a gatekeeper. The option are disable
or enable.
GK TYPE: This determines if connected to a Samsung SIGK or other type of gatekeeper.
GK IP: This is gatekeepers IP address.
GK NAME: This is name identifier of the gatekeeper. The name can be alphanumeric. An
entry of 9 alphanumeric character with a space followed by an gatekeeper.
This can be up to 16 characters.
GW H.323 ID: This is the H.323 identifier of the ITM3 that is registered with the gatekeeper.
This can be up to 16 characters.
GW E.164 NUMBER: This is the E.164 identifier of the ITM3 that is registered with the gatekeeper
and can be up to 16 digits in length.
KEEP ALIVE: This is the timer that the ITM3 uses to acknowledge the presence of the
gatekeeper. The range is 000~999 seconds.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SPK Used to store data and advance to next MMC
HOLD Used to delete an entry

ACTION DISPLAY

1. Press TRSF 836 [701] GK CONNECT

Display shows DISABLE

2. Press UP or DOWN to select an ITM3 card and press RIGHT soft [709] GK CONNECT
key to move cursor. DISABLE

3. Press UP or DOWN to select entry and press RIGHT soft key to [709] GK TYPE
move cursor SIGK

4. Press UP or DOWN to select option and press RIGHT soft key [709] GK TYPE
OTHER GK

5. Press TRSF button to store and exit

OR
Press SPK button to store and advance to next MMC
3-332 Chapter 3
MMCs (In Numeric Order)

DEFAULT DATA: GK CONNECT: DISABLE

GK TYPE: SIGK
GK IP ADDR: 0.0.0.0
GK NAME: blank
GW:H.323 ID: blank
GW:E164 NO: blank
KEEP ALIVE: 000 sec

RELATED ITEMS: MMC 831 VOIP PARAMETERS

MMC 832 VOIP CODE
MMC 833 VOIP IP TABLE
MMC 834 VOIP OPTION
MMC 835 VOIP DSP OPTION
 3-333

MMC:850 SYSTEM RESOURCE DISPLAY

DESCRIPTION
This MMC is only used for system resource display. This is displayed the used resources and the free
resources. This is a READ ONLY MMC.

0. DTMFR DSP'S
1. CID DSP'S
2. R2MFC DSP'S
3. CONF GROUP'S

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SPK Used to store data and advance to next MMC

ACTION DISPLAY

1. Press TRSF 850 DTMFR DSP'S

Display shows USE:000 FREE:012

2. Enter the option number (0 - 3) CID DSP'S

OR USE:000 FREE:014
Press UP or DOWN key to select and press RIGHT soft key to
move cursor

3. Press TRSF to exit

OR
Press SPK advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: NONE

3-334 Chapter 3
MMCs (In Numeric Order)

MMC:851 ALARM REPORTING

- Available in with LAN module only
DESCRIPTION
This MMC is used to view, store, print or clear system alarms. There are two levels of faults displayed
via alarm code, major alarms and minor alarms. Major alarms codes are usually service affecting and
require a certified technician to determine the fault. A minor alarm indicates a fault that may or may
not be service affecting and usually does not seriously degrade the systems operating capabilities. The
alarm buffer will hold up to 100 alarms on a first in - first out (FIFO) basis. Alarms will provide a date
and time stamp based on the system time. If applicable the hardware cabinet, port, and/or slot will be
displayed. If an ALARM SIO port is programmed (MMC 804) alarm information can be printed on
demand and also prints as alarm information is provided.

6 System Alarm Reporting is only available with a LAN module installed on the MCP card.

ALARM REPORTING OPTIONS (Select one of the options)

0 VIEW ALARM View alarm buffer

1 OVERFLOW CONTROL

OVERWRITTEN When buffer is full, the oldest entry in buffer overwritten.

STOP RECORDING When buffer is full, stop recording alarms.

2 CLEAR ALARM BUF Clears alarm buffer.

3 PRINT ALARM BUF Prints contents of alarm buffer to the assigned alarm IO port.

ALARM CODE LOCATION DEFINITION (See Alarm Code Table)

C: Cabinet number
S: Slot number
P: Port number

Cabinet, slot and port do not apply to all alarm codes

PROGRAM KEYS

UP & DOWN Used to scroll through system alarms.

KEYPAD Used to enter selections
SOFT KEYS Enter/leave option
SPK Used to store data and move to next MMC
TRSF Enter/exit MMC
 3-335

ACTION DISPLAY

1. Press TRSF 851 SYS ALARM REPORT

Display shows VIEW ALARMS

2. Enter desired option SYS ALARM REPORT

OR VIEW ALARMS
Press UP or DOWN to make selection and press RIGHT soft key

3. System displays the alarm count number, date and time stamp [00] 02/18 14:30
(uses station, configuration for display MNF02 C1-S02
format, date, time will be 24 hour format). Alarm type and cause
code will display.

4. Press UP or DOWN arrows to scroll through other alarms [02] 02/18 14:36
MNF06 C1-S03-P03

5. To return to Alarm Options, press left soft key and choose new
option
OR
Press TRSF to exit
OR
Press SPK to advance to next MMC

DEFAULT DATA: ALARM BUFFER OVERWRITTEN

RELATED ITEMS: MMC 852 SYSTEM ALARM ASSIGNMENTS

ALARM CODE DEFINITIONS

ALM CODE ALARM DEFINITION

MCP restart process has been executed via power on restart
MJA01 POR Restart
(POR).
MJA02 Soft Restart MCP restart process has been executed via button reset.
The system RAM has been cleared via manual programming
MJA03 Mem Reset
(PCMMC or KMMC) resulting in a system reset.
The MCP has reset.
Alarm data = Reason
- BUS ERR: Restart Bus Error
- ADDR.ERR: Restart Address Error
- ILLEGAL: Restart Illegal opcode
- ZERO DIVID: Restart Zero divide
- PRIVILEGE: Restart Privilege Violation
MJA04 MCP Reset - VECTOR 1: Restart Auto Vector Level 1
- DTACK RD: Restart Auto Vector Level 2
- DTACK WR: Restart Auto Vector Level 3
- VECTOR 4: Restart Auto Vector Level 4
- VECTOR 5: Restart Auto Vector Level 5
- VECTOR 6: Restart Auto Vector Level 6
- WR PROTECT: Restart Auto Vector Level 7
- ENDL LOOP: Restart Endless Loop
3-336 Chapter 3
MMCs (In Numeric Order)

ALM CODE ALARM DEFINITION

The SCP or LCP has reset
MJA05 LCP Reset
Alarm data = Cabinet (1, 2 or 3)
A fault has occurred in the Switching Control
MJA06 PCM Switching Alarm data = MCP BASE, ESM OPT:1, ESM OPT:2 or ESM
OPT:3
MJB01 HDLC Com Error Communications to Local Control Processor lost or faulty.
MJB02 Memory Alarm 1 A RAM diagnostic check error has occurred in the MCP.
MJB03 Memory Alarm 2 A RAM diagnostic check error has occurred in the SCP.
MJB04 Memory Alarm 3 A RAM diagnostic check error has occurred in the LCP 1.
MJB05 Memory Alarm 4 A RAM diagnostic check error has occurred in the LCP 2.
IPC TX queue full error has occurred in the MCP.
MJB06 IPC MSGQ Over Alarm data = IPC Queue type
(MCP-LAN, MCP-SCP, MCP-LCP1, MCP-LCP2)
IPC TX queue under error has occurred in the MCP.
MJB06 IPC MSGQ Under Alarm data = IPC Queue type
(MCP-LAN, MCP-SCP, MCP-LCP1, MCP-LCP2)
Task MSG queue full error has occurred in the MCP.
Alarm data = Error Task Kind
MJB07 Task MSGQ Over
(CNFG, ERRH, NPER, MSGH, DIGH, SMART, CALL, PPER,
SMDR, TMMC, IDLE)
Task MSG queue under error has occurred in the MCP.

MJB07 Task MSGQ Under Alarm data = Error Task Kind

(CNFG, ERRH, NPER, MSGH, DIGH, SMART, CALL, PPER,
SMDR, TMMC, IDLE)
An abnormal interrupt has occurred in the system DTMF
resources.

MJC01 DTMF Fault Alarm data = DTMF Receiver number

(MCP BASE, MCP OPT:1, MCP OPT:2, MCP OPT:3, C#2 BASE ,
C#2 OPT:1, C#2 OPT:2, C#2 OPT:3, C#3 BASE, C#3 OPT:1, C#3
OPT:2, C#3 OPT:3)
An abnormal interrupt has occurred in the system tone
resources. IE busy, ringback, error, no more calls etc.
Alarm data = TONE Receiver number
MJC02 Tone Fault
(MCP BASE, MCP OPT:1, MCP OPT:2, MCP OPT:3, C#2 BASE ,
C#2 OPT:1, C#2 OPT:2, C#2 OPT:3, C#3 BASE, C#3 OPT:1, C#3
OPT:2, C#3 OPT:3)

An abnormal fault reported in one of the systems AA card

MJC10 AA-DTMF Fault DTMF resources.
Alarm data = Cabinet, Slot, Port (Cx–Syy-Pzz)
An abnormal fault reported in one of the systems AA card
MJC11 AA-MFR Rec DTMF resources has recovered.
Alarm data = Cabinet, Slot, Port (Cx–Syy-Pzz)
The E911 card has restarted.
MJC12 E911 Restart
Alarm data = Cabinet, Slot (Cx–Syy)
The E911 card has restarted because the system detect the card
MJC13 E911 Block does not work correctly.
Alarm data = Cabinet, Slot (Cx–Syy)
 3-337

ALM CODE ALARM DEFINITION

The ITM3 card has restarted.
MJC14 VoIP Restart
Alarm data = Cabinet, Slot (Cx–Syy)
The ITM3 card has restarted because the system detect the card
MJC15 VoIP Block does not work corectly.
Alarm data = Cabinet, Slot (Cx–Syy)
MJD01 Sync Failure Clocking on TEPRI cards has become asynchronous.
MJD02 Sync Recovery Clocking on TEPRI cards has become synchronous.
Locally detected loss of PCM carrier on TEPRI card for more
MJD03 Red Alarm than 250 ms.
Alarm Data = Cabinet, Slot (Cx-Syy)
PCM carrier detected locally on TEPRI cards.
MJD04 Red Alarm Rec Alarm Data = Cabinet, Slot (Cx-Syy)
Remotely detected failure transmitted in frame on TEPRI card.
MJD05 Yellow Alarm Alarm Data = Cabinet, Slot (Cx-Syy)
Remotely detected failure restored transmitted on TEPRI card.
MJD06 Yellow Alarm Rec
Alarm Data = Cabinet, Slot (Cx-Syy)
All one's being transmitted on facility on TEPRI card.
MJD07 Blue Alarm Alarm Data = Cabinet, Slot (Cx-Syy)
A blue alarm condition has been cleared.
MJD08 Blue Alarm Rec
Alarm Data = Cabinet, Slot (Cx-Syy)
Alarm is activated when the when error rate exceeds 1x10-6
errors. Note: 1x10-6 is threshold for minor alarm, 1 x 10-3 is
MJD09 Bit Error Alarm threshold for major alarm errors on E1,PRI or BRI..
Alarm Data = Cabinet, Slot (Cx-Syy)
An Implausible event has occurred on the PRI or BRI Network
MJD10 NTWRK Event digital line. Protocols do not match or subscriber ID mismatch.
Alarm Data = Cabinet, Slot (Cx-Syy)
The BRI received an error from the network
MJD11 SPID Init Error
Alarm Data = Cabinet, Slot, Channel (Cx-Syy-czz)
The BRI has recovered from an error on the network
MJD12 SPID Init Rec Alarm Data = Cabinet, Slot, Channel (Cx-Syy-czz)
Internal on demand loopback failed.
MJD13 LPBK Error
Alarm Data = Cabinet, Slot, Channel (Cx-Syy-czz)
Internal on demand loopback test passed.
MJD14 LPBK Recovery
Alarm Data = Cabinet, Slot, Channel (Cx-Syy-czz)
A BRI data link is out of service.
MJD15 BRI DL Unavail
Alarm Data = Cabinet, Slot, Channel (Cx-Syy-czz)
A BRI data link is back in service.
MJD16 BRI DL Recovery
Alarm Data = Cabinet, Slot, Channel (Cx-Syy-czz)
An error has occurred in the TEPRI or BRI card RAM.
MJD17 RAM Error
Alarm Data = Cabinet, Slot (Cx-Syy)
The E1 card has restarted
MJD18 E1 Restart Alarm Data = Cabinet, Slot (Cx-Syy)
The PRI card has restarted
MJD19 PRI Restart Alarm Data = Cabinet, Slot (Cx-Syy)
3-338 Chapter 3
MMCs (In Numeric Order)

ALM CODE ALARM DEFINITION

The BRI card has restarted
MJD20 BRI Restart Alarm Data = Cabinet, Slot (Cx-Syy)
Loss of PCM coding on a digital facility.
MJD21 PCM Loss
Alarm Data = Cabinet, Slot (Cx-Syy)
Recovery of PCM coding on a digital facility.
MJD22 PCM Recovery
Alarm Data = Cabinet, Slot (Cx-Syy)
A circuit card mounted in a universal slot has been removed
MNF01 Card Out from service or is not recognized by the system
Alarm Data = Cabinet,Slot (Cx-Syy)
A circuit card mounted in a universal slot has been returned to
MNF02 Card In service.
Alarm Data = Cabinet, Slot (Cx-Syy)
Inter processor communication error has occurred.
MNF03 IPC Error
Alarm Data = Cabinet-Slot (Cx-Syy)
Out of service trunk detected via loop detect. Internal CODEC
MNF04 Trunk Fault test.
Alarm Data = Cabinet, Slot, Port (Cx-Syy-Pzz)
Out of service trunk detected via loop detected as out of service
MNF05 Trunk Recovery is now operational.
Alarm Data = Cabinet, Slot, Port (Cx-Syy-Pzz)
Out of service trunk detected via seizure of trunk. External
MNF06 Trunk Disconnect seizure test.
Alarm Data = Cabinet, Slot, Port (Cx-Syy-Pzz)
Out of service trunk recovered via seizure of trunk External
MNF07 Trunk Connect seizure test.
Alarm Data = Cabinet, Slot, Port (Cx-Syy-Pzz)
SIO Tx Queue full error has occurred in the MCP.
MNF08 SIO TxQ Over
Alarm Data = SIO number (SIO:x)
SIO Tx Queue under error has occurred in the MCP.
MNF08 SIO TxQ Under
Alarm Data = SIO number (SIO:x)
E1 Digital line status has been changed to out of service.
MNF70 E1 Out Of Srv
Alarm Data = Cabinet, Slot (Cx-Syy)
E1 Digital line has been restored to normal service.
MNF11 E1 In Service
Alarm Data = Cabinet,Slot (Cx-Syy)
IO port has lost DTR
MNF12 SIO Out
Alarm Data = SIO number (SIO:x)
IO port has regained DTR.
MNF13 SIO In
Alarm Data = SIO 1 through 6

MNF14 TODC Error Time of Day Clock in the MCP has erred.
TSW has been requested to exceed the capacity of available time
MNF15 TSW Over Alarm slots. Maximum 192 per cabinet.
Alarm Data = Cabinet, Slot (Cx-Syy)
Indicates there are over 56 ports in a cabinet with a single PSU
MNF 16 PSU Alarm and more power is required.
Alarm Data = Cabinet, Slot (Cx-Syy)
A second PSU has been recognized when added after alarm
MNF 17 PSU Alarm Rec condition of
Alarm Data = Cabinet, Slot (Cx-Syy)
An SLI card has been detected as out of service via an internal
MNF 18 SLI Fault CODEC test.
Alarm Data = Cabinet, Slot, Port (Cx-Syy-Pzz)
 3-339

ALM CODE ALARM DEFINITION

An SLI card detected as out of service has been detected as
MNF 19 SLI Recovery recovered and is in service via internal CODEC test.
Alarm Data = Cabinet, Slot, Port (Cx-Syy-Pzz)
Indicates there are over 120 ports in a cabinet with two PSU.
MNF 20 PSUB Alarm
Alarm Data = Cabinet, Slot (Cx-Syy)
MNF 21 DSS Alarm System capacity of 64 button DSS modules has been exceeded.
Indicates the Keyset is disconnected.
MNF 22 Phone Disconnect
Alarm Data = Cabinet, Slot, Port (Cx-Syy-Pzz)
Indicates the Keyset is connected.
MNF 23 Phone Connect
Alarm Data = Cabinet, Slot, Port (Cx-Syy-Pzz)
MNF 24 NOT USED FUTURE USE
MNF 25 NOT USED FUTURE USE
SIO Rx Queue full error has occurred in the MCP.
MNF26 SIO RxQ Over
Alarm Data = SIO number (SIO:x)
SIO Rx Queue under error has occurred in the MCP.
MNF26 SIO RxQ Under
Alarm Data = SIO number (SIO:x)
3-340 Chapter 3
MMCs (In Numeric Order)

MMC:852 SYSTEM ALARM ASSIGNMENTS

- Available in with LAN module only
DESCRIPTION
This MMC allows the assignment of system alarms to ring and display the alarms on stations that
have the Alarm Key assigned. The System Alarm Key is programmed in Station Key Assignments
(MMC 722). System Alarm key programming is tenant wide (tenant 1 and 2). Alarms not programmed
to report to the System Alarm key will still be retained in the maintenance alarm buffer for Alarm
Reporting (MMC 851). The alarm buffer will hold up to 100 alarms on a First In - First Out (FIFO)
basis. Pressing the System Alarm key will silence the audible alarm until another alarm is generated
by the system. Alarm conditions that have multiple causes i.e. E1 errors and synchronization loss
will print all associated alarm information if an SIO port is programmed as an ALARM port. The
specific fault alarm data can be displayed via MMC 851 System Alarm Reporting.

6 System Alarm Reporting is only available with a LAN module installed on the MCP card.

Alarm Notification Off/On (0/1) determines if the alarm provides a visual and audible
notification to the System Alarm key station(s).
Pressing the System Alarm key and the release key will silence the audible alarm only at the
station that pressed the System Alarm key and the release key. See alarm displays table for
assignments.

PROGRAM KEYS

UP & DOWN Used to scroll through system alarms.

KEYPAD Used to enter selections
SOFT KEYS Enter/leave option
SPK Used to store data and move to next MMC
TRSF Enter/exit MMC

ACTION DISPLAY

1. Press TRSF 852 01:MJA01 ACT:OFF

Display shows POR Restart

2. Enter desired Alarm Display number (eg. 61) 61:MNF01 ACT:OFF

OR Card Out
Press the up and down keys to select desired option and press
the right soft key and to advance the cursor.

3. To select if the alarm is active press 1 for YES and 0 for NO. An 61:MNF01 ACT:ON
entry will advance the cursor to return to Step 2. Card Out

4. Press UP or DOWN to select desired option

OR
Press TRSF to return to normal display OR press SPK to advance
to next MMC
 3-341

DEFAULT DATA: ALL OFF

RELATED ITEMS MMC 501 SYSTEM TIMERS

MMC 722 STATION KEY ASSIGNMENT
MMC 723 SYSTEM WIDE KEY ASSIGNMENTS
MMC 851 SYSTEM ALARM REPORTING
MMC 853 MAINTENANCE BUSY

ALARM KEY DISPLAYS

Display Alarm
Number/ LCD Display Notification Display Definition
Alm Code ON/OFF
01 MCP restart process has been executed via power
POR Restart ON/OFF
MJA01 on restart (POR).
02 MCP restart process has been executed via button
Soft Restart ON/OFF
MJA02 reset.
The system RAM has been cleared via manual
03
Mem Reset ON/OFF programming (PCMMC or KMMC) resulting in a
MJA03
system reset.
04 The MCP has reset.
MCP Reset ON/OFF
MJA04 Alarm data = Reason
05 The SCP or LCP has reset
LCP Reset ON/OFF
MJA05 Alarm data = Cabinet (1, 2 or 3)
A fault has occurred in the Switching Control
06
PCM Switching ON/OFF Alarm data = MCP BASE, ESM OPT:1, ESM OPT:2
MJA06
or ESM OPT:3
08 Communications to Local Control Processor lost or
HDLC Com Error ON/OFF
MJB01 faulty.
09 A RAM diagnostic check error has occurred in the
Memory Alarm 1 ON/OFF
MJB02 MCP.
10 A RAM diagnostic check error has occurred in the
Memory Alarm 2 ON/OFF
MJB03 SCP.
11 A RAM diagnostic check error has occurred in the
Memory Alarm 3 ON/OFF
MJB04 LCP 1.
12 A RAM diagnostic check error has occurred in the
Memory Alarm 4 ON/OFF
MJB05 LCP 2.
IPC TX queue full error has occurred in the MCP.
13 ON/OFF
IPC MSGQ Over Alarm data = IPC Queue type
MJB06
(MCP-LAN, MCP-SCP, MCP-LCP1, MCP-LCP2)
Task MSG queue full error has occurred in the MCP.
14 ON/OFF Alarm data = Error Task Kind
Task MSGQ Over
MJB07 (CNFG, ERRH, NPER, MSGH, DIGH, SMART,
CALL, PPER, SMDR, TMMC, IDLE)
An abnormal interrupt has occurred in the system
DTMF resources.
16 ON/OFF Alarm data = DTMF Receiver number
DTMF Fault
MJC01 (MCP BASE, MCP OPT:1, MCP OPT:2, MCP OPT:3,
C#2 BASE , C#2 OPT:1, C#2 OPT:2, C#2 OPT:3, C#3
BASE, C#3 OPT:1, C#3 OPT:2, C#3 OPT:3)
3-342 Chapter 3
MMCs (In Numeric Order)

Display Alarm
Number/ LCD Display Notification Display Definition
Alm Code ON/OFF
An abnormal interrupt has occurred in the system
tone resources. IE busy, ringback, error, no more
calls etc.
17 ON/OFF
Tone Fault Alarm data = TONE Receiver number
MJC02
(MCP BASE, MCP OPT:1, MCP OPT:2, MCP OPT:3,
C#2 BASE , C#2 OPT:1, C#2 OPT:2, C#2 OPT:3, C#3
BASE, C#3 OPT:1, C#3 OPT:2, C#3 OPT:3)
An abnormal fault reported in one of the systems
25 ON/OFF AA card DTMF resources.
AA-DTMF Fault
MJC10
Alarm data = Cabinet, Slot, Port (Cx–Syy-Pzz)
An abnormal fault reported in one of the systems
26 ON/OFF AA card DTMF resources has recovered.
AA-MFR Rec
MJC11
Alarm data = Cabinet, Slot, Port (Cx–Syy-Pzz)
27 The E911 card has restarted.
E911 Restart ON/OFF
MJC12 Alarm data = Cabinet, Slot (Cx–Syy)
The E911 card has restarted because the system
28 ON/OFF detect the card does not work correctly.
E911 Block
MJC13
Alarm data = Cabinet, Slot (Cx–Syy)

29 The ITM3 card has restarted.

VoIP Restart ON/OFF
MJC14 Alarm data = Cabinet, Slot (Cx–Syy)
The ITM3 card has restarted because the system
30 ON/OFF detect the card does not work corectly.
VoIP Block
MJC15
Alarm data = Cabinet, Slot (Cx–Syy)
33
Sync Failure ON/OFF Clocking on TEPRI cards has become asynchronous.
MJD01
34
Sync Recovery ON/OFF Clocking on TEPRI cards has become synchronous.
MJD02
Locally detected loss of PCM carrier on TEPRI card
35 for more than 250 ms.
Red Alarm ON/OFF
MJD03
Alarm Data = Cabinet, Slot (Cx-Syy)
36 PCM carrier detected locally on TEPRI cards.
Red Alarm Rec ON/OFF
MJD04 Alarm Data = Cabinet, Slot (Cx-Syy)
Remotely detected failure transmitted in frame on
37
Yellow Alarm ON/OFF TEPRI card.
MJD05
Alarm Data = Cabinet, Slot (Cx-Syy)
Remotely detected failure restored transmitted on
38 Yellow Alarm
ON/OFF TEPRI card.
MJD06 Rec
Alarm Data = Cabinet, Slot (Cx-Syy)
39 All one's being transmitted on facility on TEPRI card.
Blue Alarm ON/OFF
MJD07 Alarm Data = Cabinet, Slot (Cx-Syy)
40 A blue alarm condition has been cleared.
Blue Alarm Rec ON/OFF
MJD08 Alarm Data = Cabinet, Slot (Cx-Syy)
Alarm is activated when the when error rate exceeds
1x10-6 errors. Note: 1x10-6 is threshold for minor
41
Bit Error Alarm ON/OFF alarm, 1 x 10-3 is threshold for major alarm errors
MJD09
on E1,PRI or BRI..
Alarm Data = Cabinet, Slot (Cx-Syy)
 3-343

Display Alarm
Number/ LCD Display Notification Display Definition
Alm Code ON/OFF
An Implausible event has occurred on the PRI or BRI
42 Network digital line. Protocols do not match or
NTWRK Event ON/OFF
MJD10 subscriber ID mismatch.
Alarm Data = Cabinet, Slot (Cx-Syy)
43 The BRI received an error from the network
SPID Init Error ON/OFF
MJD11 Alarm Data = Cabinet, Slot, Channel (Cx-Syy-czz)
The BRI has recovered from an error on the
44
SPID Init Rec ON/OFF network
MJD12
Alarm Data = Cabinet, Slot, Channel (Cx-Syy-czz)
45 Internal on demand loopback failed.
LPBK Error ON/OFF
MJD13 Alarm Data = Cabinet, Slot, Channel (Cx-Syy-czz)
46 Internal on demand loopback test passed.
LPBK Recovery ON/OFF
MJD14 Alarm Data = Cabinet, Slot, Channel (Cx-Syy-czz)
47 A BRI data link is out of service.
BRI DL Unavail ON/OFF
MJD15 Alarm Data = Cabinet, Slot, Channel (Cx-Syy-czz)
48 A BRI data link is back in service.
BRI DL Recovery ON/OFF
MJD16 Alarm Data = Cabinet, Slot, Channel (Cx-Syy-czz)
An error has occurred in the TEPRI or BRI card
49
RAM Error ON/OFF RAM.
MJD17
Alarm Data = Cabinet, Slot (Cx-Syy)
50 The E1 card has restarted
E1 Restart ON/OFF
MJD18 Alarm Data = Cabinet, Slot (Cx-Syy)
51 The PRI card has restarted
PRI Restart ON/OFF
MJD19 Alarm Data = Cabinet, Slot (Cx-Syy)
52 The BRI card has restarted
BRI Restart ON/OFF
MJD20 Alarm Data = Cabinet, Slot (Cx-Syy)
53 Loss of PCM coding on a digital facility.
PCM Loss ON/OFF
MJD21 Alarm Data = Cabinet, Slot (Cx-Syy)
54 Recovery of PCM coding on a digital facility.
PCM Recovery ON/OFF
MJD22 Alarm Data = Cabinet, Slot (Cx-Syy)
A circuit card mounted in a universal slot has been
61 removed from service or is not recognized by the
Card Out ON/OFF
MNF01 system
Alarm Data = Cabinet,Slot (Cx-Syy)
A circuit card mounted in a universal slot has been
62
Card In ON/OFF returned to service.
MNF02
Alarm Data = Cabinet, Slot (Cx-Syy)
63 Inter processor communication error has occurred.
IPC Error ON/OFF
MNF03 Alarm Data = Cabinet-Slot (Cx-Syy)
Out of service trunk detected via loop detect.
64
Trunk Fault ON/OFF Internal CODEC test.
MNF04
Alarm Data = Cabinet, Slot, Port (Cx-Syy-Pzz)
Out of service trunk detected via loop detected as
65
Trunk Recovery ON/OFF out of service is now operational.
MNF05
Alarm Data = Cabinet, Slot, Port (Cx-Syy-Pzz)
Out of service trunk detected via seizure of trunk.
66
Trunk Disconnect ON/OFF External seizure test.
MNF06
Alarm Data = Cabinet, Slot, Port (Cx-Syy-Pzz)
Out of service trunk recovered via seizure of trunk
67
Trunk Connect ON/OFF External seizure test.
MNF07
Alarm Data = Cabinet, Slot, Port (Cx-Syy-Pzz)
68 SIO Tx Queue full error has occurred in the MCP.
SIO TxQ Over ON/OFF
MNF08 Alarm Data = SIO number (SIO:x)
3-344 Chapter 3
MMCs (In Numeric Order)

Display Alarm
Number/ LCD Display Notification Display Definition
Alm Code ON/OFF
69 SIO Tx Queue under error has occurred in the MCP.
SIO TxQ Under ON/OFF
MNF08 Alarm Data = SIO number (SIO:x)
E1 Digital line status has been changed to out of
70
E1 Out Of Srv ON/OFF service.
MNF70
Alarm Data = Cabinet, Slot (Cx-Syy)
71 E1 Digital line has been restored to normal service.
E1 In Service ON/OFF
MNF11 Alarm Data = Cabinet,Slot (Cx-Syy)
72 IO port has lost DTR
SIO Out ON/OFF
MNF12 Alarm Data = SIO number (SIO:x)
73 IO port has regained DTR.
SIO In ON/OFF
MNF13 Alarm Data = SIO 1 through 6
74
TODC Error ON/OFF Time of Day Clock in the MCP has erred.
MNF14
TSW has been requested to exceed the capacity of
75
TSW Over Alarm ON/OFF available time slots. Maximum 192 per cabinet.
MNF15
Alarm Data = Cabinet, Slot (Cx-Syy)
Indicates there are over 56 ports in a cabinet with a
76
PSU Alarm ON/OFF single PSU and more power is required.
MNF 16
Alarm Data = Cabinet, Slot (Cx-Syy)
A second PSU has been recognized when added
77
PSU Alarm Rec ON/OFF after alarm condition of
MNF 17
Alarm Data = Cabinet, Slot (Cx-Syy)
An SLI card has been detected as out of service via
78
SLI Fault ON/OFF an internal CODEC test.
MNF 18
Alarm Data = Cabinet, Slot, Port (Cx-Syy-Pzz)
An SLI card detected as out of service has been
79 detected as recovered and is in service via internal
SLI Recovery ON/OFF
MNF 19 CODEC test.
Alarm Data = Cabinet, Slot, Port (Cx-Syy-Pzz)
Indicates there are over 120 ports in a cabinet with
80
PSUB Alarm ON/OFF two PSU.
MNF 20
Alarm Data = Cabinet, Slot (Cx-Syy)
81 System capacity of 64 button DSS modules has been
DSS Alarm ON/OFF
MNF 21 exceeded.
82 Indicates the Keyset is disconnected.
Phone Disconnect ON/OFF
MNF 22 Alarm Data = Cabinet, Slot, Port (Cx-Syy-Pzz)
83 Indicates the Keyset is connected.
Phone Connect ON/OFF
MNF 23 Alarm Data = Cabinet, Slot, Port (Cx-Syy-Pzz)
84
NOT USED OFF FUTURE USE
MNF 24
85
NOT USED OFF FUTURE USE
MNF 25
86 SIO Rx Queue full error has occurred in the MCP.
SIO RxQ Over ON/OFF
MNF26 Alarm Data = SIO number (SIO:x)
 3-345

MMC:853 MAINTENANCE BUSY

DESCRIPTION
This MMC is used to place stations, trunks, and common resources equipment in a maintenance busy
condition. This can be used to isolate suspected intermittent problem equipment. Stations placed in
maintenance busy will behave like a station in DND when called. The calling stations display (if
equipped) will show "MADE BUSY" when called. Stations receiving DID or E&M type calls will
receive a DND/ No more calls tone. The station display will still function with station and date. When
the busy station is accessed, it will function like a locked out station. Trunks made busy can not
originate calls. Ring down type trunks will still ring the programmed destination. Common resource
equipment such as DSP's, CID DSP's and miscellaneous equipment such as page ports, AA ports or
voice mail card ports can also be placed in a maintenance busy state.

MAINTENANCE BUSY OPTIONS

0. TRK = Trunks
1. STN = Stations
2. PAGE = Page Ports
3. AA = Auto Attendant card ports
4. DTMFR = DTMF Receiver (4 / DSP)
5. CID = CID Receiver (14 / DSP)
6. R2MFC = R2MFC Receiver (8 / DSP)
7. CONF = GRP #01-24

Selectable conditions 0=idle state

1=busy state

In cases of DTMFR, CID or R2MFC DSP selection when DSP is not mounted display will
show NONE. If mounted display will show IDLE by default.

PROGRAM KEYS

UP & DOWN Scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor or select option
SPK Used to advance to next MMC
TRSF Exit
3-346 Chapter 3
MMCs (In Numeric Order)

ACTION DISPLAY

1. Press TRSF 853 MAINTENANCE BUSY

Display shows busy functions TRK :NONE →

2. Press UP or DOWN to select function and press RIGHT soft key MAINTENANCE BUSY
to move cursor STN :NONE →

3. Enter station number MAINTENANCE BUSY

OR STN :201 →IDLE
Press UP or DOWN to select station and press RIGHT soft key to
move cursor.

4. Press 1 to make busy or 0 to make idle MAINTENANCE BUSY

OR STN :201 →BUSY
Press UP or DOWN to select condition and press RIGHT soft
key enter and to move cursor

5. Press UP or DOWN to select another area MAINTENANCE BUSY

OR DTMFR:DSP →

6. Press TRSF to exit Press SPK to advance to the next MMC

DEFAULT DATA: ALL IDLE

RELATED ITEMS: MMC 851 ALARM REPORTING

MMC 852 ALARM KEY ASSIGNMENTS
 3-347

MMC:854 DIAGNOSTIC TIME

- Available in with LAN module only
DESCRIPTION
Provides a means to set the Diagnostic Time. The system diagnostics tests include memory audits,
internal loopback tests on digital trunks, DSP, AA DSP tests. Additional tests include CODEC tests on
analog trunk and station cards and tone tests. If the diagnostics cannot complete the tests because of
system traffic, the system will abort the test and retry during the next programmed diagnostic time. It
is recommended to assign the diagnostic time during non-peak traffic periods.

6 Diagnostics are only available with a LAN module installed on the MCP card.

DIAL PAD DAY SELECTION:

0= Sunday 2 = Tuesday 4 = Thursday

6 = Saturday 1= Monday 3 = Wednesday
5 = Friday

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC

ACTION DISPLAY

1. Press TRSF 854 DIAGNOSTIC TIME

Display shows SUN: :

2. Press RIGHT soft key to move cursor DIAGNOSTIC TIME

SUN:_ :

3. Enter military time hour via the dial pad. DIAGNOSTIC TIME
Cursor will advance to next entry. SUN:23:_

4. Enter military time minutes via the dial pad. DIAGNOSTIC TIME
Cursor will advance to Step 1. SUN:23:30

5. Press UP or DOWN key to make selection DIAGNOSTIC TIME

Press RIGHT soft key to make change and WED: :
return to step 2.
OR

6. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC
3-348 Chapter 3
MMCs (In Numeric Order)

DEFAULT DATA: NO DIAGNOSTIC TIME SET

RELATED ITEMS: MMC 852 MAINTENANCE ALARMS

MMC 853 ALARM KEY ASSIGNMENTS
 3-349

MMC:855 SYSTEM OPTIONS

DESCRIPTION
This MMC provides a means to review the common use hardware that is mounted in the system.
System Options show miscellaneous hardware and daughterboards. This enables the technician to
review the available hardware without having to dismantle or power down the system to confirm if
the hardware is mounted. This is a READ ONLY MMC.

SYSTEM OPTIONS

[iDCS 500-L]
MCP D-BD 1 Shows the Daughter Board #1 of MCP
MCP D-BD 2 Shows the Daughter Board #2 of MCP
MCP D-BD 3 Shows the Daughter Board #3 of MCP
MCP SW Shows the DIP S/W status of MCP
C1 POWER-B Shows the second power exist of Cabinet #1
SCP D-BD 1 Shows the Daughter Board #1 of SCP
SCP D-BD 2 Shows the Daughter Board #2 of SCP
SCP D-BD 3 Shows the Daughter Board #3 of SCP
LCP1 ONLINE Shows the connection status of LCP 1
C2 POWER-B Shows the second power exist of Cabinet #2
LCP1 D-BD 1 Shows the Daughter Board #1 of LCP1
LCP1 D-BD 2 Shows the Daughter Board #2 of LCP1
LCP1 D-BD 3 Shows the Daughter Board #3 of LCP1
LCP2 ONLINE Shows the connection status of LCP 2
C3 POWER-B Shows the second power exist of Cabinet #2
LCP2 D-BD 1 Shows the Daughter Board #1 of LCP2
LCP2 D-BD 2 Shows the Daughter Board #2 of LCP2
LCP2 D-BD 3 Shows the Daughter Board #3 of LCP2
CxSy VPM Shows the VPM board status of Voice Mail Card.
CxSy SW Shows the DIP S/W status of TEPRI card.

[iDCS 500-M]
MCP D-BD 1 Shows the Daughter Board #1 of MCP
MCP D-BD 2 Shows the Daughter Board #2 of MCP
MCP D-BD 3 Shows the Daughter Board #3 of MCP
MCP SW Shows the DIP S/W status of MCP
C1 POWER-B Shows the second power exist of Cabinet #1
CxSy VPM Shows the VPM board status of Voice Mail Card.
CxSy SW Shows the DIP S/W status of TEPRI card.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
3-350 Chapter 3
MMCs (In Numeric Order)

ACTION DISPLAY

1. Press TRSF 855 SYSTEM OPTIONS

Display shows MCP D-BD 1 :ESM

2. Press UP or DOWN key to view options SYSTEM OPTIONS

MCP D-BD 2 :IPM

3. Press UP or DOWN key to view options SYSTEM OPTIONS

C1 POWER-B :YES

4. Press TRSF to store and exit

OR
Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: NONE

 3-351

MMC:856 TECH PROGRAMMING LOGS

- Available in with LAN module only
DESCRIPTION
This MMC lists the date, time and entry location of the last eight times that technician programming
was accessed. This will allow a technician to determine if there was unauthorised access to system
programming and where this access occurred. The information stored in this log will consist of 2
elements, the date and time it occurred at and the access location.

6 Tech. Programming Logs is only available with a LAN module installed on the MCP card.

There are 4 types of access location information as described below:

NNNN This would be the extension number of a keyset that had accessed programming directly.

MODEM This would indicate that programming was accessed by PCMMC via the integrated V90
modem attached to the IOM board of main cabinet.

LAN This would indicate that programming was accessed by PCMMC via the LAN
connection on the IOM board of main cabinet.

SIOx This would indicate that programming was accessed by PCMMC via one of the SIO
connections on the IOM board of the main cabinet where x is the number (1~4) of the
SIO port that was used.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry

ACTION DISPLAY

1. Press TRSF 856 (1) 11/22 11:03→

Display shows 201 :11/22 11:27

2. Enter index number (e.g., 3) (3) 11/22 12:30→

OR 203 :11/22 13:30
Press UP or DOWN key to make selection
Press RIGHT soft key to move cursor

3. Press TRSF to exit

OR
Press SPK to store and advance to next MMC
3-352 Chapter 3
MMCs (In Numeric Order)

DEFAULT DATA: NONE

RELATED ITEMS: MMC 200ENABLE CUSTOMER PROGRAMMING

MMC 800ENABLE TECHNICIAN PROGRAMMING
PCMMC
 3-353

MMC:858 ASSIGN SYSTEM EMERGENCY ALARM

- Available in with LAN module only
DESCRIPTION
Assigns the alarm for alarm information to send Remote M&A PC via LAN card.

6 This MMC is only available with a LAN module installed on the MCP card.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SPK Used to store data and advance to next MMC

ACTION DISPLAY

1. Press TRSF 858 01:MJA01 ACT:OFF

Display shows POR Restart

2. Enter the alarm entry number 02:MJA02 ACT:OFF

OR Soft Restart
Press UP or DOWN key to select and press RIGHT soft key to
move cursor

3. Enter YES or NO (1, 0) for alarming 02:MJA02 ACT:ON

OR Soft Restart
Press UP or DOWN key to select and press RIGHT soft key to
store

4. Press TRSF to exit

OR
Press SPK advance to next MMC

DEFAULT DATA: All OFF

RELATED ITEMS: MMC 851ALARM REPORTING

MMC 852ALARM ASSIGNMENT
3-354 Chapter 3
MMCs (In Numeric Order)

MMC:859 HARDWARE VERSION DISPLAY

DESCRIPTION
This MMC is only used for system H/W EPLD version display. This is a READ ONLY MMC.

[iDCS 500-L]
00. MCP CARD
01. MCP B1
02. MCP B2
03. MCP B3
04. C1 M-BOARD
05. SCP CARD
06. SCP B1
07. SCP B2
08. SCP B3
09. C2 M-BOARD
10. LCP1 CARD
11. LCP1 B1
12. LCP1 B2
13. LCP1 B3
14. C3 M-BOARD
15. LCP2 CARD
16. LCP2 B1
17. LCP2 B2
18. LCP2 B3

[iDCS 500-M]
00. C1 M-BOARD
01. MCP CARD
02. MCP B1
03. MCP B2
04. MCP B3

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SPK Used to store data and advance to next MMC

ACTION DISPLAY

1. Press TRSF 859 H/W EPLD VERSION

Display shows MCP CARD :V01

2. Enter the option number H/W EPLD VERSION

OR MCP B3 :LAN :V05
Press UP or DOWN key to select and press RIGHT soft key to
move cursor

3. Press TRSF to exit

OR
Press SPK advance to next MMC
 3-355

DEFAULT DATA: NONE

RELATED ITEMS: NONE

3-356 Chapter 3
MMCs (In Numeric Order)

MMC:860 UCD STATUS SERVICE

DESCRIPTION
This MMC is set to send the information of the UCD queue status or UCD Agent status to the SIO port
real time. To use this information, a special PC application is needed.

We just offer the information data and do not offer the PC Application.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections
SPK Used to store data and advance to next MMC

ACTION DISPLAY

1. Press TRSF 860 UCD VIEW SERVICE

Display shows DISABLE

2. Enter the number (0 - 1) UCD VIEW SERVICE

OR DISABLE
Press UP or DOWN key to select and press RIGHT soft key to
move cursor

3. Enter ENABLE (1) or DISABLE (0) UCD VIEW SERVICE

OR DISABLE
Press UP or DOWN key to select and press RIGHT soft key to
store

4. Press TRSF to exit

OR
Press SPK advance to next MMC

DEFAULT DATA: DISABLE

RELATED ITEMS: NONE

 A-1

Appendix Blank Data Sheets

iDCS 500
DATABASE FORMS

CUSTOMER NAME: _____________________________________

ADDRESS: _____________________________________

_____________________________________

_____________________________________

_____________________________________

TELEPHONE NUMBER: _____________________________________

SYSTEM VERSION: ____________________

SLP: ____________________

LCP: ____________________

LAN: ____________________

DATABASE CONTAINS __________ SHEETS

A-2 Appendix
Blank Data Sheets

MMC 104 STATION NAME

STATION NAME

DEFAULT DATA: NO NAMES

11 CHARACTERS
 A-3

MMC 105 STATION SPEED DIAL

STATION SPEED DIAL NUMBER

BIN 00

See the bin numbers amount in MMC 606.

A-4 Appendix
Blank Data Sheets

MMC 106 STATION SPEED DIAL NAME

STATION# NAME

BIN 00
 A-5

MMC 107 KEY EXTENDER

LCD 24B OR STD 24B KEYSET

EXT NO.

01: 02: 03: 04: 05: 06:

07: 08: 09: 10: 11: 12:

13: 14: 15: 16: 17: 18:

19: 20: 21: 22: 23: 24:

LCD 24B OR STD 24B KEYSET

EXT NO.

01: 02: 03: 04: 05: 06:

07: 08: 09: 10: 11: 12:

13: 14: 15: 16: 17: 18:

19: 20: 21: 22: 23: 24:

LCD 24B OR STD 24B KEYSET

EXT NO.

01: 02: 03: 04: 05: 06:

07: 08: 09: 10: 11: 12:

13: 14: 15: 16: 17: 18:

19: 20: 21: 22: 23: 24:

A-6 Appendix
Blank Data Sheets

LCD 12B OR BASIC 12B KEYSET

EXT NO.

01: 02: 03: 04: 05: 06:

07: 08: 09: 10: 11: 12:

LCD 12B OR BASIC 12B KEYSET

EXT NO.

01: 02: 03: 04: 05: 06:

07: 08: 09: 10: 11: 12:

LCD 12B OR BASIC 12B KEYSET

EXT NO.

01: 02: 03: 04: 05: 06:

07: 08: 09: 10: 11: 12:

LCD 12B OR BASIC 12B KEYSET

EXT NO.

01: 02: 03: 04: 05: 06:

07: 08: 09: 10: 11: 12:

LCD 12B OR BASIC 12B KEYSET

EXT NO.

01: 02: 03: 04: 05: 06:

07: 08: 09: 10: 11: 12:

 A-7

7B KEYSET

EXT NO.

01: 02: 03: 04: 05: 06:

07:

7B KEYSET

EXT NO.

01: 02: 03: 04: 05: 06:

07:

7B KEYSET

EXT NO.

01: 02: 03: 04: 05: 06:

07:

7B KEYSET

EXT NO.

01: 02: 03: 04: 05: 06:

07:

7B KEYSET

EXT NO.

01: 02: 03: 04: 05: 06:

07:
A-8 Appendix
Blank Data Sheets

32 BUTTON ADD-ON MODULE

EXT NO.

01: 02: 03: 04:

05: 06: 07: 08:

09: 10: 11: 12:

13: 14: 15: 16:

17: 18: 19: 20:

21: 22: 23: 21:

25: 26: 27: 28:

29: 30: 31: 32:

32 BUTTON ADD-ON MODULE

EXT NO.

01: 02: 03: 04:

05: 06: 07: 08:

09: 10: 11: 12:

13: 14: 15: 16:

17: 18: 19: 20:

21: 22: 23: 21:

25: 26: 27: 28:

29: 30: 31: 32:

 A-9

DCS AND iDCS 64 BUTTON ADD-ON MODULE

EXT NO.

01: 02: 03: 04:

05: 06: 07: 08:

09: 10: 11: 12:

13: 14: 15: 16:

17: 18: 19: 20:

21: 22: 23: 21:

25: 26: 27: 28:

29: 30: 31: 32:

33: 34: 35: 36:

37: 38: 39: 40:

41: 42: 43: 44:

45: 46: 47: 48:

49: 50: 51: 52:

53: 54: 55: 56:

57: 58: 59: 60:

61: 62: 63: 64:

A-10 Appendix
Blank Data Sheets

DCS AND iDCS 64 BUTTON ADD-ON MODULE

EXT NO.

01: 02: 03: 04:

05: 06: 07: 08:

09: 10: 11: 12:

13: 14: 15: 16:

17: 18: 19: 20:

21: 22: 23: 21:

25: 26: 27: 28:

29: 30: 31: 32:

33: 34: 35: 36:

37: 38: 39: 40:

41: 42: 43: 44:

45: 46: 47: 48:

49: 50: 51: 52:

53: 54: 55: 56:

57: 58: 59: 60:

61: 62: 63: 64:

 A-11

iDCS 28 BUTTON KEYSET IDCS 14 BUTTON

EXT NO. 31:

01: 02: 03: 04: 05: 32:
06: 07: 08: 09: 10: 33:
11: 12: 13: 14: 15: 34:
16: 17: 18: 19: 20: 35:
36:
21: 25: 37:
22: 26: 38:
23: 27: 39:
24: 28: 40:
41:
42:
43:
44:

iDCS 28 BUTTON KEYSET IDCS 14 BUTTON

EXT NO. 31:

01: 02: 03: 04: 05: 32:
06: 07: 08: 09: 10: 33:
11: 12: 13: 14: 15: 34:
16: 17: 18: 19: 20: 35:
36:
21: 25: 37:
22: 26: 38:
23: 27: 39:
24: 28: 40:
41:
42:
43:
44:
A-12 Appendix
Blank Data Sheets

IDCS 18 BUTTON KEYSET IDCS 14 BUTTON

EXT NO. 31:

01: 02: 03: 04: 05: 32:
06: 07: 08: 09: 10: 33:
34:
21: 25: 35:
22: 26: 36:
23: 27: 37:
24: 28: 38:
39:
40:
41:
42:
43:
44:

iDCS 18 BUTTON KEYSET IDCS 14 BUTTON

EXT NO. 31:

01: 02: 03: 04: 05: 32:
06: 07: 08: 09: 10: 33:
34:
21: 25: 35:
22: 26: 36:
23: 27: 37:
24: 28: 38:
39:
40:
41:
42:
43:
44:
 A-13

iDCS 8 BUTTON KEYSET

EXT NO.

01: 02: 03: 04:

05: 06: 07: 08:

iDCS 8 BUTTON KEYSET

EXT NO.

01: 02: 03: 04:

05: 06: 07: 08:

iDCS 8 BUTTON KEYSET

EXT NO.

01: 02: 03: 04:

05: 06: 07: 08:

iDCS 8 BUTTON KEYSET

EXT NO.

01: 02: 03: 04:

05: 06: 07: 08:

iDCS 8 BUTTON KEYSET

EXT NO.

01: 02: 03: 04:

05: 06: 07: 08:

A-14 Appendix
Blank Data Sheets

MMC 119 CLIP DISPLAY

STATION NUMBER NUMBER NAME NO CALLER ID

Default is number only.

 A-15

MMC 201 CHANGE CUSTOMER PASSCODE

PASSCODE

MMC 202 CHANGE FEATURE PASSCODE

RING PLANS

DISA ALARM

ALARM CLEAR

AA RECORD

MMC 203 ASSIGN UA DEVICE

UA DEVICE DEVICE LOCATION

RING PAGE

STATION

COM BELL

STATION GROUP

MMC 204 COMMON BELL CONTROL

COMMON BELL DEVICE NUMBER

INTERRUPTED

CONTINUOUS
A-16 Appendix
Blank Data Sheets

MMC 205 ASSIGN LOUD BELL

LOUD BELL DEVICE NUMBER EXT NUMBER

MMC 206 BARGE-IN TYPE

EXT BARGE EXT BARGE EXT BARGE

Barge in options are: NO BARGE IN = 0

WITH TONE = 1
WITHOUT TONE = 2
 A-17

MMC 207 ASSIGN VM/AA PORT

EXT VM/AA EXT VM/AA EXT VM/AA

A-18 Appendix
Blank Data Sheets

MMC 208 ASSIGN RING TYPE

EXT DATA ICM RING C.O. RING

 A-19

MMC 209 ASSIGN ADD-ON MODULE

AOM/64B MASTER AOM/64B MASTER AOM/64B MASTER

Enter AOM station number and MASTER station number, e.g., 288 is the AOM
unit and 201 is the MASTER station unit assigned to the AOM.
A-20 Appendix
Blank Data Sheets

MMC 210 CUSTOMER ON/OFF PER TENANT

TENANT 1 ON OFF

LCR FEATURE

TENANT 2 ON OFF

LCR FEATURE

MMC 211 DOOR RING ASSIGNMENT

RING PLAN 1

RING PLAN 2

RING PLAN 3

RING PLAN 4

RING PLAN 5

RING PLAN 6
DOOR DEVICE NAME
 A-21

MMC 300 CUSTOMER ON/OFF PER STATION

ACCESS OFF-HOOK SMDR TGR ADV VM/AA
EXT MIC
DIAL RING PRINT TONE FORWARD

TRKGRP Dial access to trunk groups

MIC Keyset microphone on/off
OFHR Off-hook ring on/off
SMDR SMDR print on/off
TRKADV Trunk group advance tone on/off

See also MMCs 114, 710 and 724.

 A-22
Appendix

EXT
MMC 301
Blank Data Sheets

RING PLAN 1
RING PLAN 2
RING PLAN 3
RING PLAN 4
RING PLAN 5
RING PLAN 6
EXT

RING PLAN 1
RING PLAN 2
RING PLAN 3
RING PLAN 4
RING PLAN 5
RING PLAN 6
EXT

RING PLAN 1

See also MMCs 507 and 701. Enter value of 01–30 for class of service.
RING PLAN 2
RING PLAN 3
RING PLAN 4
RING PLAN 5
ASSIGN STATION COS

RING PLAN 6
 A-23

MMC 302 PICKUP GROUPS

PICKUP GROUP NO.

PICKUP GROUP NO.

PICKUP GROUP NO.

See also MMCs 107, 722, 723 and 724. There is a maximum of 20 pickup groups
in the idcs 500-M system and 99 for the idcs 500-L system. An unlimited number
of members can belong to each group.
A-24 Appendix
Blank Data Sheets

MMC 303 ASSIGN BOSS/SECRETARY

SECRETARY SECRETARY

EXECUTIVE EXECUTIVE

SECRETARY SECRETARY

EXECUTIVE EXECUTIVE

SECRETARY SECRETARY

EXECUTIVE EXECUTIVE

One executive can have a maximum of four secretaries. Only one secretary can
be assigned to an executive. See also MMCs 107, 722 and 724.
 A-25

MMC 304 ASSIGN EXTENSION/TRUNK USE

EXT TRK DIAL ANS EXT TRK DIAL ANS

Enter a value of YES or NO for each station and trunk. Default is set to YES for all
stations and trunks.
A-26 Appendix
Blank Data Sheets

MMC 305 ASSIGN FORCED CODE

EXTENSION ACCOUNT AUTHORIZED REMARKS

See also MMCs 707, 708, 722, 723 and 724.

Maximum number of account codes: 500 (M Version)999 (L Version)
Maximum number of authorization codes: 250 (M Version)500 (L Version)
 A-27

MMC 306 HOT LINE

STATION NUMBER DESTINATION

See also MMC 502. This entry is for hot line calling in the system.
A-28 Appendix
Blank Data Sheets

MMC 308 ASSIGN BACKGROUND MUSIC SOURCE

TRK NONE TONE INTERNAL EXTERNAL

Default is set to NONE.

 A-29

MMC 309 ASSIGN STATION MUSIC ON HOLD

STN NONE TONE INTERNAL EXTERNAL

Default is set to NONE.

A-30 Appendix
Blank Data Sheets

MMC 310 LCR CLASS OF SERVICE

EXT LCRCOS EXT LCRCOS EXT LCRCOS

See also MMC 712.

DEFAULT DATA: ALL STATIONS SET TO 1. OPTIONS ARE CLASSES 1–8.

 A-31

MMC 312 ALLOW CLIP

EXT NUMBER CID NOT ALLOW CID ALLOW

A-32 Appendix
Blank Data Sheets

MMC 400 CUSTOMER ON/OFF PER TRUNK

TRK NUM 1A2 EMUL TRK FWD TRK INC DND

See also MMCs 406, 722 and 723.

DEFAULT DATA: 1A2 EMULATE OFF

TRK INC. DND ON
TRK FORWARD ON
 A-33

MMC 401 C.O./PBX LINE

TRK NUM PBX LINE CO LINE TRK NUM PBX LINE CO LINE

Enter CO LINE or PBX LINE for one or all trunks. Default is CO LINE.
A-34 Appendix
Blank Data Sheets

MMC 402 TRUNK DIAL TYPE

TRK NUM DTMF ROTARY TRK NUM DTMF ROTARY

Enter DTMF or DIAL PULSE for one or all trunks.

 A-35

MMC 403 TRUNK TOLL CLASS

RING RING RING RING RING RING

TRK
PLAN 1 PLAN 2 PLAN 3 PLAN 4 PLAN 5 PLAN 6

Default is follow station (F-STN) for all ring plans. Options are F-STN and CLS-A–
CLS-H.
A-36 Appendix
Blank Data Sheets

MMC 404 TRUNK NAME

TRUNK NAME

DEFAULT DATA: NO NAMES

11 characters.
 A-37

MMC 405 TRUNK NUMBER

TRUNK NUMBER

DEFAULT DATA: NO NUMBERS

11 characters.
 A-38
Appendix

MMC 406
Blank Data Sheets

TRK NUM

RING PLAN 1

RING PLAN 2

RING PLAN 3

RING PLAN 01
RING PLAN 4

RING PLAN 5

DEFAULT DATA: STATION GROUP 500

RING PLAN 6
TRK NUM

RING PLAN 1

RING PLAN 2

RING PLAN 3

RING PLAN 4

RING PLAN 5
TRUNK RING ASSIGNMENT

RING PLAN 6
 A-39

MMC 408 ASSIGN TRUNK MOH SOURCE

TRK NONE TONE INTERNAL EXTERNAL

Default is set to TONE.

A-40 Appendix
Blank Data Sheets

MMC 409 TRUNK STATUS READ

TRUNK STATUS

00 = PORT NUMBER

01 = TYPE

02 = 1A2 EMULATION

03 = TRK FWD STATUS

04 = LINE (C.O./PBX)

05 = DIAL (DTMF/DP)

06 = TOLL TYPE RP 1

07 = TOLL TYPE RP 2

08 = TOLL TYPE RP 3

09 = TOLL TYPE RP 4

10 = TOLL TYPE RP 5

11 = TOLL TYPE RP 6

12 = RING PLAN 1

13 = RING PLAN 2

14 = RING PLAN 3

15 = RING PLAN 4

16 = RING PLAN 5

17 = RING PLAN 6

18 = MOH SOURCE

19 = DISA LINE
 A-41

MMC 410 ASSIGN DISA TRUNK

TRUNK NUMBER STATUS

NORMAL

RING PLAN 1

RING PLAN 2

RING PLAN 3

RING PLAN 4

RING PLAN 5

RING PLAN 6

TRUNK NUMBER STATUS

NORMAL

RING PLAN 1

RING PLAN 2

RING PLAN 3

RING PLAN 4

RING PLAN 5

RING PLAN 6

TRUNK NUMBER STATUS

NORMAL

RING PLAN 1

RING PLAN 2

RING PLAN 3

RING PLAN 4

RING PLAN 5

RING PLAN 6
A-42 Appendix
Blank Data Sheets

TRUNK NUMBER STATUS

NORMAL

RING PLAN 1

RING PLAN 2

RING PLAN 3

RING PLAN 4

RING PLAN 5

RING PLAN 6

Enter trunk ID and option desired. Default data is NORMAL.

 A-43

MMC 411 ASSIGN E1 SIGNAL TYPE

TRUNK NUMBER T1 SIGNAL TYPE T1 LINE TYPE

Enter trunk number, e.g. 701, a signal value (immediate, delay, wink, loop,
ground, PRI) and a type value (loop, ground, E & M, DID, unused). See also MMC
714.
A-44 Appendix
Blank Data Sheets

MMC 412 ASSIGN TRUNK SIGNAL

TRUNK NUMBER IMMD WINK DELAYED

Enter the trunk number, e.g. 701, and a signal value (immediate, delay, wink).
See MMC 714 for translation.
 A-45

MMC 414 PRS SIGNAL

TRUNK NUMBER CID/ANI TRK NORMAL

Enter trunk number, e.g., 701, to allow the trunk to use CID/ANI information.
A-46 Appendix
Blank Data Sheets

MMC 416 ASSIGN E&M / DID RINGDOWN

TRUNK NUMBER USE TABLE NOT USE

Enter trunk number, e.g., 701, to use translation table. Use MMC 714 for
translation.
 A-47

MMC 500 SYSTEM-WIDE COUNTERS

COUNTER VALUE NEW VALUE

ALARM REM. COUNTER 5

AUTO RDL COUNTER 5

DISA ICM COUNTER 99

DISA LOCK COUNTER 3

NEW CALL COUNTER 99

UCDS VISUAL ALARM 0

UCDS AUDIO ALARM 0

UCD CS LEVEL 1 0

UCD CS LEVEL 2 0
A-48 Appendix
Blank Data Sheets

MMC 501 SYSTEM TIMERS

TIMER NAME VALUE RANGE NEW VALUE

AA INT DGT TIME 05 SEC 1–25 SEC

AA NO ACT TIME 10 SEC 1–25 SEC

ALARM TIMER 0100 MIN 0000-2500 MIN

ALERT TONE TIMER 1000 MS 100–2500 MS

ALM REM.INTERVAL 25 SEC 1–255 SEC

ALM REM.RING OFF 10 SEC 1–25 SEC

ATT.RECALL TIME 30 SEC 1–255 SEC

AUTO REDIAL INT. 30 SEC 1–255 SEC

AUTO REDIAL RLS. 45 SEC 1–255 SEC

CALLBACK NO ANS 30 SEC 1–255 SEC

CAMP ON RECALL 30 SEC 1–255 SEC

CID DISPLAY TIME 05 SEC 1–25 SEC

CID MSG RECEIVE 06 SEC 1–25 SEC

CO CONFIRM TIME 003 MIN 1-255 MIN

CO–CO DISCONNECT 20 MIN 0–255 MIN

CONFIRM TONE TM 1000 MS 100–2500 MS

DIAL PASS TIME 05 SEC 1–25 SEC

DISA DISCONNECT 30 MIN 1–255 MIN

DISA DTMF DETECT 000 SEC 0-255 SEC

DISA LOCK OUT/TM 30 MIN 1–255 MIN

DISA PASS CHECK 30 MIN 1–255 MIN

DISPLAY DELAY TM 03 SEC 1–255 SEC

DOOR LOCK RELES. 500 MS 100–2500 MS

DOOR RING DETECT 50 MS 10–250 MS

 A-49

TIMER NAME VALUE RANGE NEW VALUE

DOOR RING OFF TM 30 SEC 1–255 SEC

E-HOLD RECALL TM 45 SEC 0–255 SEC

EXT.FWD DELAY TM 10 SEC 1–255 SEC

FIRST DIGIT TIME 10 SEC 1–255 SEC

HOK FLASH MAX TM 800 MS 0010–2500MS

HOK FLASH MIN TM 350 MS 0010–2500MS

HOOK OFF TIME 200 MS 10–250 MS

HOOK ON TIME 1000 MS 100–2500 MS

INQUIRY RELEASE 30 SEC 1–255 SEC

INTER DIGIT TIME 10 SEC 10–255 SEC

ISDN INTER DIGIT TIMER 05 SEC 03-10 SEC

KMMC LOCK OUT TM 30 SEC 10–255 SEC

LCR ADVANCE TIME 05 SEC 1–255 SEC

LCR INTER DIGIT 05 SEC 1–255 SEC

MS LED ON TIME 10 SEC 1-10 SEC

OFF HOK RING INT 15 SEC 1–255 SEC

OFF HOOK SELECT 05 SEC 000–255 SEC

OHVA ANSWER TIME 10 SEC 0–255 SEC

PAGE TIME OUT 20 SEC 1–255 SEC

PAGE TONE TIME 500 SEC 100–2500

PARK RCALL TIME 45 SEC 0–255 SEC

PC-MMC LOCK OUT 5 MIN 5–60 MIN

PERI UCD REPORT 05 SEC 00-99 SEC

POWER DOWN TIME 200 MS 100–9000 MS

RECALL DISCONECT 45 MIN 1–255 SEC

A-50 Appendix
Blank Data Sheets

TIMER NAME VALUE RANGE NEW VALUE

RECALL WAIT TIME 15 SEC 1–255 SEC

SMDR START/DP 30 SEC 1–255 SEC

SMDR START/DTMF 15 SEC 1–255 SEC

SYS HOLD RECALL 45 SEC 0–255 SEC

TRANSFER RECALL 15 SEC 0–255 SEC

UCDS AUDIO ALARM 0 SEC 0–255 SEC

UCDS VISUAL ALAM 0 SEC 0–255 SEC

CADENCE CARD TONE INT TIME 000 SEC 030-255 SEC

 A-51

MMC 503 TRUNK-WIDE TIMER

TRUNK TIMER VALUE

ANS.BAK TM
CLEARING
CO SUPV TM
DTMF DUR
F-DGT DELY
FLASH TIME
NO RING TM
PAUSE TIME
RNG DET TM
WINK TIME
MF/DP INT
MFR DLY TIME

ANS.BAK TM
CLEARING
CO SUPV TM
DTMF DUR
F-DGT DELY
FLASH TIME
NO RING TM
PAUSE TIME
RNG DET TM
WINK TIME
MF/DP INT
MFR DLY TIME
A-52 Appendix
Blank Data Sheets

MMC 504 PULSE MAKE/BREAK RATIO

MAKE/BREAK RATIO

PULSE PER SECOND

System-wide trunk timer.

MMC 506 TONE CADENCE

TONE ON OFF ON OFF

BUSY TONE

CONFM/BARGE

DIAL TONE

DND/NO MORE

ERROR TONE

HOLD/CAMPON

MSGWAT TONE

RGBBACK TONE

RING TONE

TRSFER TONE

DID RGBACK

See MMC 506 for proper timers.

 A-53

MMC 600 ASSIGN OPERATOR GROUP

RING MODE

OVERFLOW

GRP TRSF

NEXT PORT

MEMBERS (MAX 32)

A-54 Appendix
Blank Data Sheets

MMC 601 ASSIGN STATION GROUP

RING MODE

OVERFLOW

GRP TRSF

WRAP-UP

NEXT PORT

MEMBERS (MAX 48)

 A-55

MMC 602 STATION GROUP NAME

GROUP NAME
A-56 Appendix
Blank Data Sheets

MMC 603 ASSIGN TRUNK GROUP

TRK GROUP MODE

MEMBER(S)

TRK GROUP MODE

MEMBER(S)

Enter valid trunk group number e.g., 9, 801–849. Enter mode type: SEQUENTIAL
or DISTRIBUTE. Enter members, e.g., 701.
 A-57

MMC 604 ASSIGN STATION TO PAGE ZONE

INDEX STATION 1 2 3 4 4

Each page zone can have up to 80 members on a iDCS 500-M system and 99 for
a iDCS 500-L system. A keyset may be assigned to more than one zone.
A-58 Appendix
Blank Data Sheets

MMC 605 ASSIGN EXTERNAL PAGE ZONE

MEMBER DN 5 6 7 8

Enter MEMBER 1–20, DN, e.g., 362, and 1 for the zone.
 A-59

MMC 606 ASSIGN SPEED BLOCK

STATION NUMBER BIN

A-60 Appendix
Blank Data Sheets

MMC 607 UCD OPTIONS

GROUP NO. GROUP NO.

MESSAGE 01 MESSAGE 01
MESSAGE 02 MESSAGE 02
EXIT CODE EXIT CODE
RETRY COUNT RETRY COUNT
FINAL DEST FINAL DEST
RING NEXT RING NEXT
UCD RECALL UCD RECALL
MUSIC ON HOLD MUSIC ON HOLD
WRAP UP WRAP UP
AUTO LOG OUT AUTO LOG OUT
ALLOUT→FINAL ALLOUT→FINAL

GROUP NO. GROUP NO.

MESSAGE 01 MESSAGE 01
MESSAGE 02 MESSAGE 02
EXIT CODE EXIT CODE
RETRY COUNT RETRY COUNT
FINAL DEST FINAL DEST
RING NEXT RING NEXT
UCD RECALL UCD RECALL
MUSIC ON HOLD MUSIC ON HOLD
WRAP UP WRAP UP
AUTO LOG OUT AUTO LOG OUT
ALLOUT→FINAL ALLOUT→FINAL
 A-61

MMC 701-L ASSIGN COS CONTENTS

TOLL
COS # ITEM FEATURE OPTION ITEM FEATURE OPTION
LEVEL

00 AA CALER 26 HOLD

03 AUTO RDL 27 HOTLINE

04 CALLBACK 28 INTERCOM

05 CID ABND 29 MESSAGE

06 CID INQR 30 MM PAGE

07 CID INVT 31 NEW CALL

08 CONFER 32 OHVAED

09 DALM CLR 33 OHVAING

10 DIRECT 34 ONEA2

11 DISA 35 OPERATOR

12 DND 36 OUT TRSF

13 DND FWRD 37 OVERRIDE

14 DND OVRD 38 PAGE 0

15 DOOR 39 PAGE 1

16 DSS 40 PAGE 2

17 DTS 41 PAGE 3

18 NOT USED 42 PAGE 4

19 EXT FWD 43 PAGE 5

20 FEATURE 44 PAGE 6

21 FLASH 45 PAGE 7

22 FOLOW-ME 46 PAGE 8

23 FORWARD 47 PAGE 9

24 NOT USED 48 PAGE 4

25 GRP I/O 49 NOT USED

A-62 Appendix
Blank Data Sheets

TOLL
COS # ITEM FEATURE OPTION ITEM FEATURE OPTION
LEVEL

50 PICKUP 76 STNGRP 13

51 PRB 77 STNGRP 14

52 REM. HOLD 78 STNGRP 15

53 RNG PLAN 79 STNGRP 16

54 SECURE 80 STNGRP 17

55 SET RLOC 81 STNGRP 18

56 SSPD TOL 82 STNGRP 19

57 STN LOCK 83 STNGRP 20

58 SYS SPD 84 STNGRP 21

59 NOT USED 85 STNGRP 22

60 VMCO CNF 86 STNGRP 23

61 VM AREC 87 STNGRP 24

62 VM AME 88 STNGRP 25

63 VM REC 89 STNGRP 26

64 STNGRP 01 90 STNGRP 27

65 STNGRP 02 91 STNGRP 28

66 STNGRP 03 92 STNGRP 29

67 STNGRP 04 93 STNGRP 30

68 STNGRP 05 94 STNGRP 31

69 STNGRP 06 95 STNGRP 32

70 STNGRP 07 96 STNGRP 33

71 STNGRP 08 97 STNGRP 34

72 STNGRP 09 98 STNGRP 35

73 STNGRP 10 99 STNGRP 36

74 STNGRP 11 100 STNGRP 37

75 STNGRP 12 101 STNGRP 38

 A-63

TOLL
COS # ITEM FEATURE OPTION ITEM FEATURE OPTION
LEVEL

102 STNGRP 39 128 TRKGRP15

103 STNGRP 40 129 TRKGRP16

104 STNGRP 41 130 TRKGRP17

105 STNGRP 42 131 TRKGRP18

106 STNGRP 43 132 TRKGRP19

107 STNGRP 44 133 TRKGRP20

108 STNGRP 45 134 TRKGRP21

109 STNGRP 46 135 TRKGRP22

110 STNGRP 47 136 TRKGRP23

111 STNGRP 48 137 TRKGRP24

112 STNGRP 49 138 TRKGRP25

113 STNGRP 50 139 TRKGRP26

114 TRKGRP01 140 TRKGRP27

115 TRKGRP02 141 TRKGRP28

116 TRKGRP03 142 TRKGRP29

117 TRKGRP04 143 TRKGRP30

118 TRKGRP05 144 TRKGRP31

119 TRKGRP06 145 TRKGRP32

120 TRKGRP07 146 TRKGRP33

121 TRKGRP08 147 TRKGRP34

122 TRKGRP09 148 TRKGRP35

123 TRKGRP10 149 TRKGRP36

124 TRKGRP11 150 TRKGRP37

125 TRKGRP12 151 TRKGRP38

126 TRKGRP13 152 TRKGRP39

127 TRKGRP14 153 TRKGRP40

A-64 Appendix
Blank Data Sheets

TOLL
COS # ITEM FEATURE OPTION ITEM FEATURE OPTION
LEVEL

154 TRKGRP41 167 VMSSTN04

155 TRKGRP42 168 VMSSTN05

156 TRKGRP43 169 VMSSTN06

157 TRKGRP44 170 VMSSTN07

158 TRKGRP45 171 VMSSTN08

159 TRKGRP46 172 VMSSTN09

160 TRKGRP47 173 VMSSTN10

161 TRKGRP48 174 VMSSTN11

162 TRKGRP49 175 VMSSTN12

163 TRKGRP50 176 VMSSTN13

164 VMSSTN01 177 VMSSTN14

165 VMSSTN02 178 VMSSTN15

166 VMSSTN03 179 VMSSTN16

 A-65

MMC 701-M ASSIGN COS CONTENTS

TOLL
COS # ITEM FEATURE OPTION ITEM FEATURE OPTION
LEVEL

00 AA CALER 24 HOLD

01 AUTO RDL 25 HOTLINE

02 CALLBACK 26 INTERCOM

03 CID ABND 27 MESSAGE

04 CID INQR 28 MM PAGE

05 CID INVT 29 NEW CALL

06 CONFER 30 OHVAED

07 DALM CLR 31 OHVAING

08 DIRECT 32 ONEA2

09 DISA 33 OPERATOR

10 DND 34 OUT TRSF

11 DND FWRD 35 OVERRIDE

12 DND OVRD 36 PAGE 0

13 DOOR 37 PAGE 1

14 DSS 38 PAGE 2

15 DTS 39 PAGE 3

16 NOT USED 40 PAGE 4

17 EXT FWD 41 PAGE 5

18 FEATURE 42 PAGE 6

19 FLASH 43 PAGE 7

20 FOLOW-ME 44 PAGE 8

21 FORWARD 45 PAGE 9

22 NOT USED 46 PAGE 4

23 GRP I/O 47 NOT USED

A-66 Appendix
Blank Data Sheets

TOLL
COS # ITEM FEATURE OPTION ITEM FEATURE OPTION
LEVEL

48 PICKUP 74 STNGRP 13

49 PRB 75 STNGRP 14

50 REM. HOLD 76 STNGRP 15

51 RNG PLAN 77 STNGRP 16

52 SECURE 78 STNGRP 17

53 SET RLOC 79 STNGRP 18

54 SSPD TOL 80 STNGRP 19

55 STN LOCK 81 STNGRP 20

56 SYS SPD 82 STNGRP 21

57 NOT USED 83 STNGRP 22

58 VMCO CNF 84 STNGRP 23

59 VM AREC 85 STNGRP 24

60 VM AME 86 STNGRP 25

61 VM REC 87 STNGRP 26

62 STNGRP 01 88 STNGRP 27

63 STNGRP 02 89 STNGRP 28

64 STNGRP 03 90 STNGRP 29

65 STNGRP 04 91 STNGRP 30

66 STNGRP 05 92 STNGRP 31

67 STNGRP 06 93 STNGRP 32

68 STNGRP 07 94 STNGRP 33

69 STNGRP 08 95 STNGRP 34

70 STNGRP 09 96 STNGRP 35

71 STNGRP 10 97 STNGRP 36

72 STNGRP 11 98 STNGRP 37

73 STNGRP 12 99 STNGRP 38
 A-67

TOLL
COS # ITEM FEATURE OPTION ITEM FEATURE OPTION
LEVEL

100 STNGRP 39 126 TRKGRP15

101 STNGRP 40 127 TRKGRP16

102 STNGRP 41 128 TRKGRP17

103 STNGRP 42 129 TRKGRP18

104 STNGRP 43 130 TRKGRP19

105 STNGRP 44 131 TRKGRP20

106 STNGRP 45 132 TRKGRP21

107 STNGRP 46 133 TRKGRP22

108 STNGRP 47 134 TRKGRP23

109 STNGRP 48 135 TRKGRP24

110 STNGRP 49 136 TRKGRP25

111 STNGRP 50 137 TRKGRP26

112 TRKGRP01 138 TRKGRP27

113 TRKGRP02 139 TRKGRP28

114 TRKGRP03 140 TRKGRP29

115 TRKGRP04 141 TRKGRP30

116 TRKGRP05 142 TRKGRP31

117 TRKGRP06 143 TRKGRP32

118 TRKGRP07 144 TRKGRP33

119 TRKGRP08 145 TRKGRP34

120 TRKGRP09 146 TRKGRP35

121 TRKGRP10 147 TRKGRP36

122 TRKGRP11 148 TRKGRP37

123 TRKGRP12 149 TRKGRP38

124 TRKGRP13 150 TRKGRP39

125 TRKGRP14 151 TRKGRP40

A-68 Appendix
Blank Data Sheets

TOLL
COS # ITEM FEATURE OPTION ITEM FEATURE OPTION
LEVEL

152 TRKGRP41 165 VMSSTN04

153 TRKGRP42 166 VMSSTN05

154 TRKGRP43 167 VMSSTN06

155 TRKGRP44 168 VMSSTN07

156 TRKGRP45 169 VMSSTN08

157 TRKGRP46 170 VMSSTN09

158 TRKGRP47 171 VMSSTN10

159 TRKGRP48 172 VMSSTN11

160 TRKGRP49 173 VMSSTN12

161 TRKGRP50 174 VMSSTN13

162 VMSSTN01 175 VMSSTN14

163 VMSSTN02 176 VMSSTN15

164 VMSSTN03 177 VMSSTN16

 A-69

MMC 702 TOLL DENY TABLE

INDEX EXT COS B COS C COS D COS E COS F COS G

Maximum number of deny indexes is 250 for a iDCS 500-M system and 500
entries for a iDCS 500-L system. See also MMC 704.
A-70 Appendix
Blank Data Sheets

MMC 703 TOLL ALLOWANCE TABLE

INDEX EXT COS B COS C COS D COS E COS F COS G

Maximum number of allow indexes is 250 for a idcs 500-M system and 500 for a
idcs 500-L system. See also MMC 704.
 A-71

MMC 704 ASSIGN WILD CHARACTER

DIGITS TO BE ALLOWED OR DENIED

TABLE 0 1 2 3 4 5 6 7 8 9 4 #

TABLE 0 1 2 3 4 5 6 7 8 9 4 #

TABLE 0 1 2 3 4 5 6 7 8 9 4 #

See MMCs 702 and 703. Place a (1) in each box for the desired digit.
A-72 Appendix
Blank Data Sheets

MMC 705 ASSIGN SYSTEM SPEED DIAL

BIN SPEED DIAL NUMBER

 A-73

MMC 706 SYSTEM SPEED DIAL BY NAME

BIN NAME
A-74 Appendix
Blank Data Sheets

MMC 707 AUTHORIZATION CODE

INDEX CODE COS INDEX CODE COS

Enter authorization codes (four digits maximum in the M version and 4 to 10

digits in the L version)—There are 250 available entries for a iDCS 500-M system
and 500 available entries for a iDCS 500-L system.
 A-75

MMC 708 ACCOUNT CODE

INDEX ACCOUNT CODE INDEX ACCOUNT CODE

Enter account codes (maximum four digits).

There are 500 available entries for a iDCS 500-M system and 999 available
entries for a iDCS 500-L system.
A-76 Appendix
Blank Data Sheets

MMC 710 LCR DIGIT TABLE

INDEX LCR DIGIT STRING LENGTH ROUTE

There is a maximum of 1,000 entries on a idcs 500-M system and 2,000 entries
for a iDCS 500-L system with a digit string length of 10 numerical digits.
 A-77

MMC 711 LCR TIME TABLE

TIME CHANGE BANDS

A B C D

HHMM LCRT HHMM LCRT HHMM LCRT HHMM LCRT

DAY

SUN

MON

TUE

WED

THU

FRI

SAT

Day reflects the day of the week for time change for LCR route selection. HHMM
reflects at what time selection will occur for LCR route change. Hours are entered
in 24 hour format, e.g., 1:00 P.M. = 13:00 (two digits required). Minutes are
entered in normal format (two digits required). LCRT reflects the entry in MMC
712 regarding what time element will be used. Entries are 1–4.
A-78 Appendix
Blank Data Sheets

MMC 712 LCR ROUTE TABLE

LCR ROUTE TIME CHANGE LCRCOS TRK GROUP MOD DIGITS

LCR ROUTE reflects 1–16 (M version) or 1–32 (L version) available routes

assigned in MMC 710. TIME CHANGE reflects time entries (LCRT 1–4) in MMC
711. LCRCOS reflects entries in MMC 310. TRKGRP reflects entries in MMC 603.
MD reflects the LCR MODIFY DIGITS TABLE entries in MMC 713.
 A-79

MMC 713 LCR MODIFY DIGIT TABLE

NO. OF DELETE NO. OF INSERT NO. OF APPEND

INDEX
DIGITS (15) DIGITS (14) DIGITS (14)

There are 100 modify digit entries available in the idcs 500-M system and 200
modify digits entries available in a idcs 500-L system. The number of delete digits
is the amount of digits to be removed from the dial plan (maximum 15). The
number of insert digits is the amount of digits to be added to the dial plan
(maximum 14). The number of append digits, is the amount of digits added at
the end of the dial plan (maximum 14).
A-80 Appendix
Blank Data Sheets

MMC 714 DID NUMBER AND NAME TRANSLATION

RING PLAN 1
RING PLAN 2
RING PLAN 3
RING PLAN 4
RING PLAN 5
RING PLAN 6
DIGITS CALL
INDEX DELETE NAME
WAITING
RECEIVED

Enter index (three digits, e.g., 005). Enter C.O. DIGITS RECEIVED from operating
company, e.g., 5071. Enter YES or NO for call waiting. Enter station number or
station group for day destination. Enter station number or station group for night
destination. Enter name for DID trunk.
 A-81

MMC 715 PROGRAMMED STATION MESSAGE

INDEX MESSAGE

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

16.

17.

18.

19.

20.

21.

22.

23.

24.

25.
A-82 Appendix
Blank Data Sheets

INDEX MESSAGE

26.

27.

28.

29.

30.

DEFAULT DATA: TEN PROGRAMMED MESSAGES AS DETAILED BELOW

01. GIVE ME THE CALL
02. TAKE A MESSAGE
03. ASK THEM TO HOLD
04. SEND TO MY SECY
05. TRSF TO MY SECY
06. LEAVE A MESSAGE
07. PAGE ME
08. OUT OF TOWN
09. IN A MEETING
10. I WILL CALL BACK
MESSAGES 11–25 ARE 16 CHARACTER BLANK MESSAGES
26. RETURN AT
27. RETURN ON
MESSAGES 28-30 ARE 9 CHARACTER BLANK MESSAGES

1. Messages 01-25 are shared for station to station text messaging, and station
programming messages.

2. Text Messageing is a feature only available on a 500si-L system.

3. Messages 21-30 are only available on a 500si-L system.

 A-83

MMC 722 and 723 KEY PROGRAMMING

LCD 24B OR STD 24B KEYSET

EXT NO.

01: 02: 03: 04: 05: 06:

07: 08: 09: 10: 11: 12:

13: 14: 15: 16: 17: 18:

19: 20: 21: 22: 23: 24:

LCD 24B OR STD 24B KEYSET

EXT NO.

01: 02: 03: 04: 05: 06:

07: 08: 09: 10: 11: 12:

13: 14: 15: 16: 17: 18:

19: 20: 21: 22: 23: 24:

LCD 24B OR STD 24B KEYSET

EXT NO.

01: 02: 03: 04: 05: 06:

07: 08: 09: 10: 11: 12:

13: 14: 15: 16: 17: 18:

19: 20: 21: 22: 23: 24:

A-84 Appendix
Blank Data Sheets

LCD 12B OR BASIC 12B KEYSET

EXT NO.

01: 02: 03: 04: 05: 06:

07: 08: 09: 10: 11: 12:

LCD 12B OR BASIC 12B KEYSET

EXT NO.

01: 02: 03: 04: 05: 06:

07: 08: 09: 10: 11: 12:

LCD 12B OR BASIC 12B KEYSET

EXT NO.

01: 02: 03: 04: 05: 06:

07: 08: 09: 10: 11: 12:

LCD 12B OR BASIC 12B KEYSET

EXT NO.

01: 02: 03: 04: 05: 06:

07: 08: 09: 10: 11: 12:

LCD 12B OR BASIC 12B KEYSET

EXT NO.

01: 02: 03: 04: 05: 06:

07: 08: 09: 10: 11: 12:

 A-85

7B KEYSET

EXT NO.

01: 02: 03: 04: 05: 06:

07:

7B KEYSET

EXT NO.

01: 02: 03: 04: 05: 06:

07:

7B KEYSET

EXT NO.

01: 02: 03: 04: 05: 06:

07:

7B KEYSET

EXT NO.

01: 02: 03: 04: 05: 06:

07:

7B KEYSET

EXT NO.

01: 02: 03: 04: 05: 06:

07:
A-86 Appendix
Blank Data Sheets

32 BUTTON ADD-ON MODULE

EXT NO.

01: 02: 03: 04:

05: 06: 07: 08:

09: 10: 11: 12:

13: 14: 15: 16:

17: 18: 19: 20:

21: 22: 23: 21:

25: 26: 27: 28:

29: 30: 31: 32:

32 BUTTON ADD-ON MODULE

EXT NO.

01: 02: 03: 04:

05: 06: 07: 08:

09: 10: 11: 12:

13: 14: 15: 16:

17: 18: 19: 20:

21: 22: 23: 21:

25: 26: 27: 28:

29: 30: 31: 32:

 A-87

DCS AND iDCS 64 BUTTON ADD-ON MODULE

EXT NO.

01: 02: 03: 04:

05: 06: 07: 08:

09: 10: 11: 12:

13: 14: 15: 16:

17: 18: 19: 20:

21: 22: 23: 21:

25: 26: 27: 28:

29: 30: 31: 32:

33: 34: 35: 36:

37: 38: 39: 40:

41: 42: 43: 44:

45: 46: 47: 48:

49: 50: 51: 52:

53: 54: 55: 56:

57: 58: 59: 60:

61: 62: 63: 64:

A-88 Appendix
Blank Data Sheets

DCS AND iDCS 64 BUTTON ADD-ON MODULE

EXT NO.

01: 02: 03: 04:

05: 06: 07: 08:

09: 10: 11: 12:

13: 14: 15: 16:

17: 18: 19: 20:

21: 22: 23: 21:

25: 26: 27: 28:

29: 30: 31: 32:

33: 34: 35: 36:

37: 38: 39: 40:

41: 42: 43: 44:

45: 46: 47: 48:

49: 50: 51: 52:

53: 54: 55: 56:

57: 58: 59: 60:

61: 62: 63: 64:

 A-89

iDCS 28 BUTTON KEYSET IDCS 14 BUTTON

EXT NO. 31:

01: 02: 03: 04: 05: 32:
06: 07: 08: 09: 10: 33:
11: 12: 13: 14: 15: 34:
16: 17: 18: 19: 20: 35:
36:
21: 25: 37:
22: 26: 38:
23: 27: 39:
24: 28: 40:
41:
42:
43:
44:

iDCS 28 BUTTON KEYSET IDCS 14 BUTTON

EXT NO. 31:

01: 02: 03: 04: 05: 32:
06: 07: 08: 09: 10: 33:
11: 12: 13: 14: 15: 34:
16: 17: 18: 19: 20: 35:
36:
21: 25: 37:
22: 26: 38:
23: 27: 39:
24: 28: 40:
41:
42:
43:
44:
A-90 Appendix
Blank Data Sheets

iDCS 18 BUTTON KEYSET IDCS 14 BUTTON

EXT NO. 31:

01: 02: 03: 04: 05: 32:
06: 07: 08: 09: 10: 33:
34:
21: 25: 35:
22: 26: 36:
23: 27: 37:
24: 28: 38:
39:
40:
41:
42:
43:
44:

IDCS 18 BUTTON KEYSET IDCS 14 BUTTON

EXT NO. 31:

01: 02: 03: 04: 05: 32:
06: 07: 08: 09: 10: 33:
34:
21: 25: 35:
22: 26: 36:
23: 27: 37:
24: 28: 38:
39:
40:
41:
42:
43:
44:
 A-91

iDCS 8 BUTTON KEYSET

EXT NO.

01: 02: 03: 04:

05: 06: 07: 08:

iDCS 8 BUTTON KEYSET

EXT NO.

01: 02: 03: 04:

05: 06: 07: 08:

iDCS 8 BUTTON KEYSET

EXT NO.

01: 02: 03: 04:

05: 06: 07: 08:

iDCS 8 BUTTON KEYSET

EXT NO.

01: 02: 03: 04:

05: 06: 07: 08:

iDCS 8 BUTTON KEYSET

EXT NO.

01: 02: 03: 04:

05: 06: 07: 08:

A-92 Appendix
Blank Data Sheets

MMC 724 DIAL NUMBERING PLAN

FEATURE DEFAULT NEW VALUE

ABAND 64

ABS NONE

ACCT 47

ALMCLR 57

AUTH 4

BARGE NONE

BLOCK NONE

BOSS NONE

CAMP 45

CANMG 42

CBK 44

CONF 46

CR NONE

DICT NONE

DIR NONE

DIRPK 65

DISALM 58

DLOCK 13

DND 40

DNDOVR NONE

FAUTO 14

FLASH 49

FWD 60

GRPK 66

HDSET NONE
 A-93

FEATURE DEFAULT NEW VALUE

HLDPK 12

HOLD 11

IG 53

LCR NONE

LISTN NONE

LNR 19

MMPA 56

MMPG 54

MSG 43

MYGRPK NONE

NEW NONE

NIGHT NONE

OHVA NONE

OPER O

PAGE 55

PAGPK 10

PARK NONE

PAUSE NONE

PMSG 48

REJECT NONE

RTO NONE

SELFID NONE

SETMG 41

SLTMMC 15

SNR 17

SPEED 16

UA 67
A-94 Appendix
Blank Data Sheets

FEATURE DEFAULT NEW VALUE

VDIAL 681

VMADM NONE

VMAME NONE

VMMEMO #

VMMSG NONE

VMSCMT NONE

VMSMSG NONE

VMSOUT NONE

VMSREC NONE

VMSVAC NONE

VREC 682

WCOS 59

35XX is dedicated to the Dial by Voice card. Avoid using digits 35.
 A-95

MMC 725 SMDR OPTIONS

OPTIONS DEFLT NEW

PAGE HEADER YES

LINE PER PAGE 60

INCOMING CALL NO

OUTGOING CALL YES

AUTHORIZE CODE NO

SMDR START TIME YES

IN/OUT GROUP NO

INTERCOM CALL NO

WAKE-UP CALL YES

DIRECTORY NAME NONE

CALLER ID DATA NO

ABANDON CALL NO

NUMBER OF DIAL MASK 00

DID NUM/NAME NO

DND CALL NO
A-96 Appendix
Blank Data Sheets

MMC 726 VM/AA OPTIONS

OPTIONS DFLT NEW

EXT FOR DN1 YES

TRK FOR DN1 YES

EXT FOR DN2 NO

TRK FOR DN2 NO

SEPARATOR NO

DISCONNECT SIGNAL C

CALLER ID NUMBER NO

CALL TYPE ID DFLT NEW

DIRECT CALL 1

ALL FWD CALL 2

BSY FWD CALL 3

NOA FWD CALL 4

RECALL 5

DIR TRK CALL 6

OVERFLOW 7

DID CALL 8

MESSAGE CALL 9

CALL PROGRESS TONE DFLT NEW

DIAL TONE BA

BUSY TONE 4

RINGBACK 5

DND/NO MORE 6

HANDSET ANSWER 3

SPEAKER ANSWER 2
 A-97

MMC 728 CLIP TRANSLATION TABLE

INDX DIGITS NAME

Only applies when Deluxe Caller ID is not available.

A-98 Appendix
Blank Data Sheets

MMC 732 AA TRANSLATION TABLE

TRANS TABLE # TRANS TABLE # TRANS TABLE #

DIGITS DEST DIGITS DEST DIGITS DEST

TRANS TABLE # TRANS TABLE # TRANS TABLE #

DIGITS DEST DIGITS DEST DIGITS DEST

 A-99

MMC 733 AA PLAN TABLE

AA PLAN AA PLAN AA PLAN

DAY MSG DAY MSG DAY MSG

NIGHT MSG NIGHT MSG NIGHT MSG

ALTER MSG ALTER MSG ALTER MSG

INVALID MSG INVALID MSG INVALID MSG

NO ANS MSG NO ANS MSG NO ANS MSG

TRANSFER MSG TRANSFER MSG TRANSFER MSG

BUSY MSG BUSY MSG BUSY MSG

NO STN MSG NO STN MSG NO STN MSG

NO ACTION MSG NO ACTION MSG NO ACTION MSG

CAMP-ON CAMP-ON CAMP-ON

ANS DELAY ANS DELAY ANS DELAY

RETRY COUNT RETRY COUNT RETRY COUNT

TRANS TABLE TRANS TABLE TRANS TABLE

BUSY DEST BUSY DEST BUSY DEST

NO ANS DEST NO ANS DEST NO ANS DEST

NO ACTION NO ACTION NO ACTION

INVALID DEST INVALID DEST INVALID DEST

A-100 Appendix
Blank Data Sheets

MMC 734 AUTO ATTENDANT MESSAGE MATCH

MESSAGE RECORDING
 A-101

MMC 735 AA USE TABLE

PORT PLAN PORT PLAN PORT PLAN PORT PLAN

MMC 736 ASSIGN AA MOH

PORT MESSAGE
A-102 Appendix
Blank Data Sheets

MMC 802 CUSTOMER ACCESS MMC NUMBER

MMC DEFAULT MMC OPTION

100 YES

101 YES

103 YES

104 YES

105 YES

106 YES

107 YES

108 YES

109 YES

110 YES

111 YES

112 YES

113 YES

114 YES

115 YES

116 YES

117 YES

118 YES

200 YES

201 YES

202 YES

404 YES

502 YES

505 YES

507 YES
 A-103

MMC DEFAULT MMC OPTION

602 YES

705 YES

706 YES

708 YES

715 YES
A-104 Appendix
Blank Data Sheets

MMC 803 ASSIGN TENANT GROUP

CABINET SLOT PORT TENANT

Enter cabinet 1–2, slot 1–10, port 1–24, tenant 1–2, e.g., C=1, S=4, P=8 and T=2.
 A-105

MMC 804 SYSTEM I/O PARAMETER

PORT 1 PARAMETERS PORT 2 PARAMETERS

SERVICE SERVICE

SPEED SPEED

CHAR LENGTH CHAR LENGTH

PARITY PARITY

STOP BIT STOP BIT

RETRY COUNT RETRY COUNT

WAIT TIME WAIT TIME

SIM PAIR SIM PAIR

DEFAULT DATA: SERVICE PORT 1 PCMMC

PORT 2 SMDR
PORTS 3-4 NOT USED
BAUD RATE 9600 BPS
CHAR LENGTH 8 BITS
PARITY NONE
RETRY COUNT 03
STOP BIT 1 BIT
WAIT TIME 03000 MSEC
DSR CHK OFF