Job Description – Solution Consultant
ROLE
· Presales Leader with experience of managing Medium to Large size Customer BIDs & RFPs
· Well verse with Bid Process and standards, capability to create winning bids and proposal
· Deep Telco domain understanding focusing on BSS/OSS.
· Well versed with latest trends of Digital Telco Transformation, 5G & IoT, Cloud-based
offerings, SaaS & PaaS models/solutions
· Technical proposal and compliances, ability to drive customer workshop/Presentations and
Product Demos
· Prepare costing, financial plans and can run end to end bids including stakeholders review
management
· Close coordination/working with global Sales teams Across different regions to ensure that
all opportunities are timely executed based on the process defined
· Work closely with Product teams to ensure all compliances and solutions are reviewed
including estimates
· Work with Delivery team to agree on Proposal/RFX delivery phases, milestones, and
estimates
· Define End-to-End Business and functional solutions to support Telecom and Digital
products & services
· Translate solution requirements to individual Product requirements
· Continuous customer engagements in Pre-Sales and Post Sales process
· To prepare and review external/internal presentations, flows, solutions, documentation, and
other necessary documents that are requested at various times by different stakeholders
· Convert business needs to clear technical specification & define a clear scope of deliverables
from different entities to meet the business requirement
· Interact with the technical team and provide necessary support to understand the
requirement throughout the solution delivery lifecycle
· Work with different geographical teams to architect solutions for different customers.
· Stay up to date with Tools & Technologies relevant to enhance knowledge of this domain
· Continuous customer and customer representative engagements in Pre-Sales & Post Sales
side
· Think out of the box and come with creative solutions maximizing the available resources
and minimizing the impact on the environment.
· Influence decisions and requirements from all involved entities to meet the business
requirement in the most optimal and flexible manner.
· Work in an international environment with stakeholders from multiple ethnicities.
· Should be in a capacity to manage a team of resources working on similar functions, guide
them appropriately and track/manage all the deliverables
Must-Have
· Extensive experience in driving End-to-End Bids and RFPs for different regions and
customers. Must have excellent customer interaction and management skills.
· Knowledge of Telco BSS/OSS domain focused on CRM, Billing, Charging, Product Catalog,
Order Management, Mediation, Provisioning, VAS & SDP Solutions, CVM solution API Gateway,
and digital commerce solutions
· Experience in customer-facing roles focusing on Presales and Solution consulting activities
· Self-learners who can manage Customer engagement/Business Consulting and Pre-Sales
· Proficiency in tools & Processes. Good and effective Oral and written communication skills
· Should have excellent analytical, competitor analysis, documentation, and presentation skill.
· Excellent time management and organizational skills.
· Excellent interpersonal and communication skills.
· Teamwork is a must.
· Able to take up increasing levels of responsibility
· Willingness to put extra effort and take up challenges
· Work on aggressive timelines
· Travel and Onsite stay as required
