HOLY FAMILY COLLEGE OF NURSING

MENTAL HEALTH NURSING

ASSIGNMENT
ON
PROCESS
RECORDING

SUBMITTED TO- DATE SUBMITTED BY-

SR. ALPHY CHACKO 19/06/2023 MS. NITHYA SUSAN MONCY
ASSISTANT PROFESSOR M.Sc. NURSING1ST YEAR
H.F.C.O.N. H.F.C.O.N.
➢ IDENTIFICATION DATA:
Name : Mr. Manu
Age : 38 years
Gender : Male
Marital status : Married
Religion : Hindu
Education : Graduate
Occupation : Business
Family income(monthly) : Rs. 60-80,000
Socio-economic status : Middle class status
Language known : Hindi, English
Date of admission : 01/05/2023
CR No. : 202328988
Address : Karampura, Delhi
Ward/bed no. : Male psychiatric ward 23, Bed no: 15
Informant- Name : Mr. Subash Grover
Relationship with patient : Father
Reliability of information : Reliable and adequate

➢ CHIEF COMPLAINTS/ PRESENTING COMPLAINTS:

➢ According to Patient- Patient says “ merko koi pareshani nhi hai na he koi problem hai. Yeah
log merko faltu ider le aye.. merko gussa aa rha hai yeah jab dekho mere he peche pade rhthe hai
bina vajhe he. Yeah log mai pagal hu sabit krna chathe hai.meri chutti kaar dho ider se.”

➢ According to Informant- Patient’s father says “ phechle 6 mahinne se yeah bilkul sotha nhi
hai aur sab pr bhout gussa krtha hai aur gali be detha hai. Appni safai ka dyan be nhi raktha , patha
nhi kasi kasi ajjeb bathe kartha hai itna badi badi bathe krtha hai, but zada karch krne laga hai sath
yeah hamesha ghumtha yeah thaltha he rhtha hai ek jaga arram se nhi beita hai. Yeah ghar k
saman fenk detha hai boltha hai yeah gandi aur karab hai. Patha nhi kyun yeah hum logo pr bhout
shak be krtha hai jase hum issko maar denge. Yeah hum logo se dur dur rhtha hai na he kisi ka
suntha hai.. yeah humesha asa he sab krtha hai.. phechale 3-7 mahino se issme badlav dekh rha
hai… issne beech mai dawayi lena chod detha hai jab issko lagtha hai ki yeah tik ho gaya aab issko
isski zarurath nhi hai…jase he yeah dawayi roktha hai pir isski tabiyath karab hone lagthi hai aur
hum ko isse barthi karvani padthi hai.
➢ HISTORY OF PRESENT ILLNESS:

Mr. Manu, 38 years old Married male came with his father and wife through emergency bases and
got admitted in RML hospital on 01/05/23 at 3:15 pm under section 89 involuntary admission.
Onset of illness insidious, duration of illness is 15 years, course of illness episodic, intensity is
increasing.
Precipitating factor- Non-Compliance of medication and family history of psychiatric illness.

➢ AIIMS AND OBJECTIVE OF INTERVIEW:

(a) According to patient:

• To communicate distressing thoughts and feelings.
• To find out new alternatives of his problems.
• To cope up with the present problem realistically.
• To communicate and socialize with others.
• To promote and self-esteem.
• To change habits.
(b) According to nurse:
• To know about client and his problem.
• To establish trust and rapport.
• To gain self-confidence in dealing with client.
• To increased social interaction.
• To increased awareness towards mental health.
• To manage anger toward other.
• To motivate patient to involve in activities.
 INTERVIEW – I
DATE : 01/06/2023
TIME : 10:00 AM
DURATION : 20 MIN
TOPIC : RAPPORT ESTABLISHMENT
VENUE : RML, Male Psychiatric Ward
SPECIFIC OBJECTIVE : - To establish good interpersonal relationship.
- To develop trust in patient.

PARTICIPANTS CONVERSATION TECHNIQUE INFERENCE

USED
Nurse: Hello! Good Morning Manu ji. Greeting Responding well.
Patient: Hi! Aap Kon Ho?
Nurse: Aapko mai kon lag rhi hu? Giving broad Patient looks
opening relaxed and
Patient: Aap tho Nurse lag rhi ho..
confident.
Nurse: Acha aap tik soche.. mai nurse hu…! Accepting
Patient: Aapko mene phle be dekha hai..
Patient
Nurse: Kab dekha aapne merko? Restating maintained eye
contact.
Patient: Kal dekha tha.. ider ward mai..
Nurse: Okay!! Acha Aap kase ho?
Patient smile.
Patient: Mai tho badiya hu.. aap bathao aap kase ho?
Nurse: Mai be tik hu..! acha aapko patha hai aap abhi Questioning
kider ho?
Patient: Haa.. yeah RML Hospital hai…! Eye to eye
Seeking contact
Nurse: Aap ider kab aye?
clarification maintained and
Patient: Mai tho shayad ek Tarik ko aya tha..! continued
speaking without
Nurse: Konse mahine mai??
interruption.
Patient: May mai aya tha…!
Nurse: To kya ho gaya tha aapko jo yeah anna pada?
Exploring Explains his
Patient: merko koi pareshani nhi thi na he koi problem problem in
detail.
thi. Yeah log merko faltu ider le aye.. merko
gussa aa rha hai yeah jab dekho mere he peche
PARTICIPANTS CONVERSATION TECHNIQUE INFERENCE
USED
pade rhthe hai bina vajhe he. Yeah log mai
pagal hu sabit krna chathe hai.meri chutti kaar
dho ider se.
Responded
Nurse: Tho aapko ider kyun laye hai nhi patha? Voicing doubt
well.
Patient: Nahi..!
Nurse: Tik hai..! aur aaj aapko kasa lag rha hai? Questioning
Patient: Teek he lag rha hai.. merko ghr jana hai..!
Seeking Patient smiled
Nurse: Aksar aapka maan kasa rhtha hai?
clarification on the question.
Patient: Mera maan acha he rhetha hai..
Nurse: Aapk ghr pr kon kon hai?
Exploring Attempting to
Patient: Mai meri wife mere bache, meri mummy aur translate into
feelings.
papa.
Nurse: Aapko ghr valo k sath Time bithana acha
lagtha hai?
Patient: Nhi..!
Questioning
Nurse: Kyun??
Patient feels
Patient: Kyun ki vho merko marna chathe hai.. helpless.
Seeking
Nurse: Kon Marna chata hai aapko?
clarification
Patient: Mere papa aur meri wife…!
Active listening
Nurse: Acha unhone aapk sath kuch kiya?
Explains his
Patient: Haa.. vho mere khane mai kuch milathe hai.. feelings.
ki mai pagal ho jau aur mai aapna course pura
na kr pau..!
Encouraging
Nurse: Konsa course kr rhe ho aap?
description
Patient: Mere pass na bhout sari degree hai..aapko Patient looks
little excited.
patha hai mere pass na bhout sari degree hai..
mene itne sare course kiye hai ki mai kuch be
kr saktha hu.. mujhe acha lagtha hai kuch naya
paadne aur seekne mai.. merko ko nhi haara
saktha…!
PARTICIPANTS CONVERSATION TECHNIQUE INFERENCE
USED
Nurse: Acha.. yeah tho achi bath hai…! Giving recognition
Patient: Sukriya..! Patient smiles.
Nurse: Aur kya pasand hai aapko krna?
Patient: Merko cheje collect krne ka shock hai..
Nurse: Konsi cheeje?
Patient giving
Patient: Jase ki cover, can yeah sari cheje.. answers and
explaining
Nurse: Aur yeah aap yeah sab ka kya krthe ho? Active listening
himself.
Patient Mai yeah sab aapne cupboard mai sambal kr
raktha hu.. but ghr valo ko yeah pasand nhi hai
meri adath..! Patient looks
calm and feel
Nurse: Aur appko kiss bath pr gussa atha hai? Exploring
good while
Patient: Haa bhout jada atha hai.. mai tab mere hath speaking.
mai kuch be miltha use fenk detha hu gusse
mai…!
Nurse: Acha..aapne breakfast kiya? Questioning
Patient: Hai kiya..
Nurse: Neend kase aa rhi aapko?
Patient: Merko jada neend nhi athi… sone ka maan he
nhi hotha…
Took permission
Nurse: Acha.. chalo aap arram karo… mai aapse kal Summarizing to leave.
bath karungi..!
Patient: Haa tik hai..!
Nurse: Ok, bye, Manu.
Patient waves
Patient: Bye sister. bye!
➢ SUMMARY:
SUMMARY OF INFERENCES

Patient greeted the nurse, looks confident and relaxed. He maintained eye to eye contact with
nurse, he become comfortable and clarify and explain his points in detail, also in between he told
about his issues with family members. He also listens attentively when something was explained
and also share his thoughts related to it. He is excited to tell things. The conversation ended well.

INTROSPECTION

I was able to maintain rapport with the patient, understand and interpret the information that patient
gave me during the interview. Gain confidence in conducting the interview. Identified the
problems patient is facing. Communication skills get improved. Learned to use different
therapeutic techniques with client.

INTERVIEW TECHNIQUE USED

The techniques like greeting, questioning, seeking clarification, exploring, active listening, giving
recognition, acknowledging feelings, voicing doubt, accepting, using broad openings and
encouraging description, summarizing, are used with patient.
 INTERVIEW – II
DATE : 05/06/2023
TIME : 11 AM
DURATION : 20 MIN
TOPIC : SOCIALIZATION
VENUE : Garden, Male Psychiatric Ward
SPECIFIC OBJECTIVE : - To know about his problem.
- Client will verbalize his feelings.
- Client will socialize with other people.
PARTICIPANTS CONVERSATION TECHNIQUE INFERENCE
USED
Nurse: Good morning! Manu ji.. Greeting Responded well
Patient: Good morning.. Maam
Nurse: Kase ho aap?
Patient: Mai tho tik hu.
Nurse: Breakfast kiya appne? Questioning Patient looks
active.
Patient: Haa.. kiya..
Nurse: Kal rath ko neend ayi appko? Exploring
Patient giving
Patient: Nhi ayi.. merko takhan mesus he nhi hothi..
answers and
Nurse: Acha.. din mai sothe ho kya aap? Seeking explaining
clarification himself.
Patient: Nhi..!
Nurse: Acha mene yeah dekha hai ki aapk kisi se bath
nhi krthe ho humesha appne mai rhthe ho? Using general Patient is having
leads a poor personal
Patient: Haa.. merko na ase bath krna pasand nhi hai.. hygiene.
Nurse: Acha ek bath bathao aapko logo se bath krna
Voicing doubt
pasand kyun nhi hai?

Patient: Mere bare bura bolthe hai mere ghar vale aur
sab mil kr merko marna chathe hai.. yeah log
merko marne k liye kuch be kr sakthe hai..
Patient
merko bacha lo inn logo se.. merko ider nhi
expressing his
rhna hai yeahi merko marne k liye ider laye
feelings.
hai….
PARTICIPANTS CONVERSATION TECHNIQUE INFERENCE
USED
Nurse: Acha aap ko ider se kider jana hai ? Questioning
Patient: Ghar.. jana hai!
Nurse: Acha.. ghar ja kr kya karoge? Patient
maintained eye
Patient: Mai ghar ja kr mummy aur bacho se milunga..
to eye contact.
Nurse: Okay! Aap aapne dosto se bath krthe ho? Active listening
Patient: Nhi.. phle krtha tha.. aab mera maan nhi hotha
kisi se bath karne ka.
Nurse: Acha tho aap ghar pr be kisi se bath nhi krthe? Seeking
Patient feels a bit
clarification
Patient: Kartha hu mai bath appne ghr valo aur bacho irritated towards
family.
se.. but utna jada be nhi krtha.. buss kaam ki
bath krtha hu..!
Nurse: Asa koi be nhi hai jo appni bath ko suntha ho Exploring
aur aapko unse bath krna acha lagtha ho?
Patient explains
Patient: Nhi asa koi be nhi hai sab mere kilaf kade hothe
his problem in
hai tho merko kisi se bath karna pasand nhi hai. detail without
any hesitation.
Jab aapko kisi ko appni feeling bathana ho tho
Nurse: koi asa kass hai jise aap vho share kar sakthe
Using broad
ho…?? opening
Patient: Meri bhai se mai bath krtha hu vho merko pir Patient
maintained eye
be samj saktha hai… vho merko kuch nhi
to eye contact.
boltha..!
Nurse: Abhi appk sath rhtha hai.. ?
Patient: Nhi vho baar rhtha hai..!
Nurse: Tik hai… but aapko na appki maan ki bath kisi Suggesting
collaboration
na kisi ko bathani chahiye jo appki bath suntha
ho aura ap jispe barosa krthe ho.. aapko koi be
dekhath yeah pareshani ho tho aap merse be
bath kr sakthe ho..!
Patient shows
Patient: Zarur sister ji.. aap tho merri sari bath sunthe willingness to
change
ho..!
behaviour
PARTICIPANTS CONVERSATION TECHNIQUE INFERENCE
USED
Nurse: Appki bath koi na sunne tho appko kasa lagtha Questioning
hai?
Patient: Mujhe na bhout gussa atha hai.. pir mai unse Patient looks sad.
bath nhi krtha hu…!
Nurse: Acha chalo tik hai.. vase appko kya krna pasand Accepting
hai?
Patient: Merko na paadna acha lagtha hai.. appko patha
hai mere pass bhout sari degree hai aur mene na Patient looks
calm and feel
bhout sare course be kiye hai.. merse kuch be
good while
puch lo mai sab jantha hu.. mujhe koi nhi haara speaking.
sakta..!
Nurse: Aapko koi adath hai jo aapko karna bhout Seeking
clarification Patient explains
pasand ho baar baar?
his problem.
Patient: Nhi.. abhi thon hi hai?
Nurse: Abhi nhi hai kya matlab? Phle tha aapko?
Placing the event
Patient: Hai, merko na phle baar baar hath done ka in sequence
maan hotha tha.. merko lagtha tha ki mere hath
gande hai,,!
Nurse: Tho aab appko asa lagtha hai?
Exploring Patient feels a bit
Patient: Kabhi kabhi.. mai jab dawayi kahana chod irritated with the
question.
detha hu tab merko lagtha hai.
Nurse: Aap dawayi khana kyun chod dethe ho..? Encouraging
description
Patient: Merko lagtha hai mai teek ho gaya hu issliye
Patient looks a
nhi letha..! bit
uncomfortable.
Nurse: Hum iss bare mai kal bath karenge.. aaj mera
Formulating a
janne ka time ho gaya..! plan of action
and
Patient: Tik hai.. hum kal bath karenge!
Summarizing Patient waves
Nurse: Chalo kal milthe hai, bye, take care! bye.
Patient: Bye!
➢ SUMMARY
SUMMARY OF INFERENCES

Patient greeted the nurse, looks confident and relaxed. He maintained eye to eye contact with
nurse, he become comfortable and clarify and explain his points in detail. He also listens attentively
when something was explained but was also showing interest in expressing his feelings and for
socializing with others.

INTROSPECTION

I was able to maintain rapport with patient, understand and interpret the information that patient
gave me during the interviews. Gain confidence in conducting interview. Learned to use different
therapeutic techniques with client. The problem identified was negative family environment need
more socialization. Improved my communication skills and to deal with the situations.

INTERVIEW TECHNIQUE USED

The techniques like Greeting, giving broad openings, offering self, exploring, questioning,
accepting, active listening, giving recognition, seeking clarification, encouraging description,
placing the event in sequence, voicing doubt, formulating plan of action, summarizing is used with
patient.
 INTERVIEW – III
DATE : 06/06/2023
TIME : 10:00 AM
DURATION : 20 MIN
TOPIC : DRUG COMPLIANCE
VENUE : RML, Ward no:23, Male Ward
SPECIFIC OBJECTIVE: - client will learn the importance of taking medication.
- Able to understand the need of taking medicine.

PARTICIPANTS CONVERSATION TECHNIQUE INFERENCE

USED
Nurse: Good morning! Greeting
Patient: Good morning sister! Responded well.
Nurse: Kase ho manu aaj aap? Questioning
Patient: Mai sahi hu maam. Affect is
appropriate.
Nurse: Aaj aap kush kyun lag rhe ho itna? Making observation
Patient: Aaj merse milne mere bache aayenge..
Patient look
issliye mai kush hu.. kafi din ho gaye merko
happy and
unse mile…! excited.
Nurse: Acha yeah tho achi bath hai..! Giving recognition
Patient: Haa..!
Nurse: Manu ji acha aapna na merko kal kuch Voicing doubt
batha rhe the na ki aap dawayi lena band kr
Patient recall the
dethe ho!!
event.
Patient: Haa..!
Nurse: Asa kyun karthe ho aap?
Seeking
Patient: Jab merko feel hotha hai na m teek hu aab
clarification
Patient
merko dawayi ki zarurat nhi hai tho main hi
expressing
letha. himself.
Nurse: Kitni baar asa hua ki aapne dawayi nhi le Exploring
hogi?
Patient: Ase tho kaffi baar kiya hai mene…!
PARTICIPANTS CONVERSATION TECHNIQUE INFERENCE
USED
Nurse: Tho jab be aapne dawayi choda hai tab -tab Questioning
aapko kuch hua nhi? Patient explained
his problems.
Patient: Hua hai.. humesha meri halath aur karab hone
lag jathi hai.. merko aur gussa aur irritation
hone lagthi hai… mere saar mai be dard hone
lagtha hai.. merko pir hospital mai admit kr
dethe hai yeah log…!
Nurse: Tho mujhe yeah batho ki yeah sab hotha hai Reflecting
Patient is able to
tho kya aapko dawayi chodni chahiye appne
analyse the
aap..! situation.
Patient: Merko lagtha hai ki merko nhi chodna
chahaiye tha dawayi….!
Nurse: Haa.. aapko na sahi lagtha hai ki aapko ase Restating
dawayi khana nhi chodna chahiye.. aapko
Patient
patha hai aur kya ho saktha hai?
maintained eye
Patient: Nhi..! aur be kuch hotha hai kya? to eye contact.
Nurse: Dekho aap meri bathe dyan se sunna.. aapko Focusing
aur be course krne hai na agge?
Patient: Haa.. krna hai!
Nurse: Tho aapko kuch batho ka dyan rakhna hoga..!
Patient: Konsi batho ka dyan rakhna hai..?
Nurse: Phle tho aap time pr appna medicine loge.. ! Providing
information Patient listen
Aap aapki medicine khana nhi chodoge.. usse
actively and
phle aapko aa kr doctor ko dekha kr unnse nodded his head
when needed.
puch kr he appko appki medicine rokhna yah
tho km krna chahiye… aap appk marzi se asa
nhi kr sakthe.. aapko appk doctor ka sala lena
hai… jab be aapko lage ki aako acha feel ho
rha zarurat nhi hai.. tab be appko medicine
leni hai… appko appki dose skip be nhi krni
PARTICIPANTS CONVERSATION TECHNIQUE INFERENCE
USED
Beech mai…! Regular follow-up k liye anna
chahiye appko..! jase appne bola ki aap jab be
dawayi lena band kr dethe ho appko problrm
hothi hai..! Patient listens
with full
Patient: Haa…!
attention.
Nurse: Tho aapko nhi chodna hai ase… agar aapko Providing
information
teek hona hai.. appko appne kaam sab sahi se
krna hai tho medicine appko lethe rhna hai..
aap binna doctor se puche lena bandh nhi
karoge.. varna appko aur be takleefe hongi
agge… meri bath aapko samj aa rhi hai na..?
Looks sad and
Patient: Haa.. samj gaya mai.. appki batho ko..! maintained eye
to eye contact.
Nurse: Tho aab bathao aab medicine lena bandh
Seeking
karoge dubara? clarification
Patient: Nhi aab nhi karunga.. aab mai time pr dawayi
kahunga..!
Nurse: Good Manu ji… aapko samj tho aya ki yeah
Giving recognition
kitna important hai medicine lena..!
Patient is calm
Patient: Haa .. sister ji… m yeah samj gaya.. aab mai
and relaxed.
jaldi se teek honga aur pir se aapna sara kaam
suru karunga…!
Nurse: Okay..! tho aap batho kal hum kis chej pr bath Encouraging
formulating plan. Patient smiles.
karege?
Patient: Kuch be.. aapse bath kr hai merko sahi lagtha
hai..!
Nurse: Chalo pir hum kal milthe hai! Summarization
Patient: Teek hai…!
Nurse: Bye! Patient waves
bie.
Patient: Bye!
➢ SUMMARY:

SUMMARY OF INFERENCES
Patient greeted the nurse, looks confident and relaxed. He maintained eye to eye contact with
nurse, he become comfortable and clarify and explain his points in detail. He also listens attentively
when something was explained but was also showing interest in expressing his feelings and
identified the effect of drug compliance.

INTROSPECTION
I was able to maintain rapport with patient, understand and interpret the information that patient
gave me during the interviews. Gain confidence in conducting interview. Learned to use different
therapeutic techniques with client. The problem identified was negative family environment need
more socialization. Improved my communication skills and to deal with the situations.

INTERVIEW TECHNIQUE USED

The techniques like Greeting, giving broad openings, focusing, restating, reflecting, making
observation, exploring, questioning, accepting, active listening, giving recognition, seeking
clarification, encouraging description, voicing doubt, formulating plan of action, summarizing is
used with patient.
 INTERVIEW – IV
DATE : 07/06/2023
TIME : 10:00 AM
DURATION : 20 MINTS
TOPIC : ANGER AND STRESS MANAGEMENT
VENUE : RML, MALE WARD
SPECIFIC OBJECTIVE: - Client will be able to manage his anger.
- Will be able to adapt to new coping strategies.

PARTICIPANTS CONVERSATION TECHNIQUE INFERENCE

USED
Nurse: Hello! Good morning! Greeting
Patient: Hello! Responded well.
Nurse: Kase ho aap aaj? Questioning
Patient: Sahi hu..! Patient
maintained eye
Nurse: Subha kya khaya aapne?
to eye contact.
Patient: Mene bread aur chai pee…!
Nurse: Ghar se kon rukha hai aaj appk sath… mere Seeking
clarification
Patient: papa hai abhi tho issk bath meri wife ayengi..!
Nurse: Aapko pasand nhi vho ider rukhe?
Exploring
Patient: Nhi.. merko gussa atha hai unnpe! Patient looks
irritated.
Nurse: Kyun atha hai unnpe gussa aapko?
Patient; Vho log merko marna chathe hai...!
Nurse: Kyun marna chathe hai vho…? Restating
Patient: Kyun ki mai life mai kuch na kr pau… yeah
log merko pasand nhi karthe hai…!
Giving broad
Nurse: Acha aapko humesha gussa atha hai?
opening
Patient looks a
Patient: Haa.. merko bhout jaldi gussa atha hai…!
bit confused.
Nurse: Gusse mai aap kya karthe ho?
Exploring
Patient: Mai gusee mai sab pr chilatha hu aaur jo saman
miltha hu vho phenk detha hu..!
Nurse: Acha samne phenk kr aapka gussa shant ho Reflecting
PARTICIPANTS CONVERSATION TECHNIQUE INFERENCE
USED
Jatha Hai?
Patient: Nhi hotha,,! Patient looks
sad.
Nurse: Tho aapko lagtha hai aap saman jo phenkathe Voicing doubt
ho vho sahi krthe ho..?
Patient: Nhi..!
Nurse; Haa bilkul aapko chott lag sakthi hai issliye aap Questioning
asa nhi karoge dubra.. tik hai?
Affect is
Patient: Haa tik hai nhi karunga asa mai aab..! appropriate.
Nurse: Aaj mai aapko bathathi hu ki aapko gussa ye ase Focusing
tho kya krna chahiye… merki batho ko dyan se
Patient
sunna,, tik hai.. mai pir appse sawal puchungi..!
maintained eye
Patient: Tik hai.. puch lena aap! contact.
Nurse: Vase gussa krna achi bath nhi hothi.. yeah Providing
information
aapko aur week banna dethi hai.. tho jab be
Patient listen
aapko ase gussa aye tho ek min ruk jana lambi
actively and
saas lena ander baar..! aur isse be shant nhi nod his head
when needed.
hotha aapka maan aapne aap ko gusse se divert
krne ki koshish krna jase ganna sunna aapk
pasand ka kuch krna jase koi appki hobby jise
kar k appko acha lage…!
Patient: Haa.. mai yeah try tho krtha hu but kabhi kabhi
Patient express
nhi ho patha..! his views.
Nurse: Chalo tik hai.. aur be tarike hai..! appko na phle Using general leads
yeah samjna padega ki aapko gussa atha kyun
hai…!
Patient: Merko mere ghr valo pr atha hai..!
Patient explain
Nurse: Acha vho agar aapse pyar nhi karthe tho aapka Reflecting
his problem.
condition jab karab hua tho hospital lathe kya
aur aapka dyan rakthe vho log ..?
Patient: Nhi…! But vho merko haar bath pr galth bolthe
PARTICIPANTS CONVERSATION TECHNIQUE INFERENCE
USED
hai..! tabhi gussa atha hai!
Nurse: Acha okay! Tho hum kya bath kr rhe the? Questioning
Patient: Gussa control kase krna h! Patient
maintained eye
Nurse: Wha… good aapko yaad hai matlab..?
contact.
Patient: Haa.. yaad hai!
Nurse: Tik hai inn sab k allava aap jab asi chejo yeah Giving information
batho ko sunthe ho jise gussa atha ho vho bath
vho vahi rokh dho ussk bare mai pr sochna nhi
hai.. aur aapna dyan kayi aura chi chej kr divert
kr dena.. appni batho ko parehani ko duro se
Patient looks
share karo jise aapko bath krna pasand ho, interested in
listening about
jispe aap barosa krthe ho… yoga aur
topic.
meditation be asa hotha hai gussa control krne
k liye… tho aap yeah bathe dyan mai rakoge
aur appna gussa control krne ki koshish
karoge?
Patient: Haa mai puri koshish karunga ki appne jo bola
vho batho ko follow kr pau mai…!
Nurse: Aab tho aap saman tho nhi thodoge na ghar ka? Validation
Patient is
Patient: Nhi karunga asa.. jo appne bathya ussme se
cooperating and
kuch try karunga..! agreeing to try
different method
Nurse: Chalo good… mujhe acha laga ki appne meri
to cope.
bath ko sunna ache se..!
Patient: Haa aap mere ache k liye bole na..!
Summarization
Nurse: Haa… tik hai aap ja kr arram karo aab.. hum
kal milenge aab..!
Patient looks
Patient; Haa tik hai.. bye! relaxed and
wave bye!
Nurse; BYE!
➢ SUMMARY

SUMMARY OF INFERENCES
Patient greeted the nurse, looks confident and relaxed. He maintained eye to eye contact with
nurse, he become comfortable and clarify and explain his points in detail. He also listens attentively
when something was explained but was also showing interest in expressing his feelings and
actively listen to the information and suggestions.

INTROSPECTION
I was able to maintain rapport with patient, understand and interpret the information that patient
gave me during the interviews. Gain confidence in conducting interview. Learned to use different
therapeutic techniques with client. The problem identified was negative family environment need
more socialization. Improved my communication skills and to deal with the situations.

INTERVIEW TECHNIQUE USED

The techniques like Greeting, giving broad openings, restating, reflecting, providing information,
exploring, questioning, accepting, active listening, giving recognition, seeking clarification,
encouraging description, placing the event in sequence, voicing doubt, formulating plan of action,
validation, summarizing is used with patient.
 INTERVIEW – V
DATE : 08/06/2023
TIME : 11:00 AM
DURATION : 20 MIN
TOPIC : IMPROVING HYGINE AND TERMINATION
VENUE : RML, MALE WARD
SPECIFIC OBJECTIVE: - Client will maintain his hygienic condition
- Client will able to do his self -care activities.
- Ends communication at mutual agreement.
PARTICIPANTS CONVERSATION TECHNIQUE INFERENCE
USED
Nurse: Helloo..! Greeting
Patient: Hi..! Response well.
Nurse: Kase ho aap?
Patient: Tik hu mai..!
Patient
Patient: Aaj aap late aye..?
maintained eye
Nurse: Haa.. merko kuch kaam tha issliye..! Accepting contact.
Patient: Okay!
Nurse: Aapk kapde itne gandhe kase hue? Giving
recognition Patient looks
Patient: Mene ek hafthe se kapde badle nhi..!
uncomfortable.
Nurse: Acha aaj appko kitne din hue nhi naye huakya? Exploring
Patient: Nhi, naya mene!
Nurse: Last appne kab naye tha?
Patient: Yaad nhi hai kaffi din ho gaye merko…!
Nurse: Aur kapdhe kab badhle the last..? Patient looks
confused.
Patient: Vho be yaad nhi..!
Nurse: Acha tik hai..! vase aap naye kyun nhi aur kapde Seeking
clarification
kyun nhi badhle?
Patient: Mera maan nhi krtha yeah sab krne ka… merko Patient express
his feelings.
icha he nhi hotha yeah sab krne ka…!
Nurse: Appko patha hai saafi na rakhne se kya hotha hai? Using general
leads
Patient: Beemar ho jathe hai…!
PARTICIPANTS CONVERSATION TECHNIQUE INFERENCE
USED
Nurse: haa.. sahi bole.. hum beemar hothe hai.. aur itne Giving
information
bacteria huamri body pr jama ho jathi hai ki.. aur
be kaffi bemariya pheda ho jathi hai…!
Patient: Haa… merko yeah bath patha hai… but mera
Patient is giving
maan he nhi hotha yeah karne ka..! clarification.
Nurse: Aap bolthe ho na aapko neend sahi se nhi athi kar
Making
k? observation
Patient: Haa…!
Nurse: Tho aap jab naha kr ache kapdhe sab phenthe ho Giving
information
na aapko acha lagne lagega.. appko na bhout fresh
sa feel hoga.. appka mood be bilkul kush sa
Patient listens
hoga… aur aapko neend be achi aa sakthi hai..
with full
aura aap baki bemariyo se be dur rahoge… aapko attention.
sahi ho kr jaldi ghr jana hai na.. na ki aur bemar
ko k rider rhena hai..!
Patient: Haa merko sahi ho kr ghr jana hai…!
Nurse: Tho pr aap aab se appne hygiene ka dyan rakoge Seeking
clarification
roj nahoga aur kapdhe badaloge?
Patient: Haa mai aab nahuga roj aur kapdhe be
Patient gives
badalunga..!
assurance.
Nurse: Sachi mai karoge na.. pir maan nhi kr rha bol kr Validation
chod tho hi doge?
Patient: Nhi karunga ase.. aap thodi der bath aa kr dekhna
main aha lunga!
Nurse: Chalo, Good..!
Nurse: Acha Manu ji.. humne inn dino m kis kis batho pr
Placing the event Patient
bath kiya tha..? in sequence. remembers the
conversation.
Patient: Vho tho.. abhi saffai rakhne ka.. aur aur dawayi
sahi time pr khane ka.. pir gussa kase control kr
saktha hu mai…yeahi sab bath kit hi..!
Nurse: Acha mathlab aapko yaad hai..! Making
observation
PARTICIPANTS CONVERSATION TECHNIQUE INFERENCE
USED
Patient: Haa..!
Nurse: Tho aap yeah sari bathe hamesha dyan m rakhoge
Patient smiles.
na?
Patient: Haa rakunga..!
Nurse: Chalo aab aap naha lena aur rest kr lena… aaj na Summarizing
Patient is calm
mera aapk sath last day hai.. aab se appko dekhne
and relaxed.
dusri nurse ayengi.. tho aap unse be ache se bath
krna vho be appki bathe sunegi.. tik hai…!
Patient: Aap ja rhi ho matlab..? Patient is
asking doubt.
Nurse: Haa but aapko dekhne koi aur ayega.. aap chinta Termination
na karo..!
Patient get
Patient: Teek hai.. sister..!
clarity and
Nurse: Tho aap aapna dhyan sahi se rakhna…! end the
conversation.
Patient: Haa mai dhyan rakunga…!
Nurse: Chalo pir bye! Take care Patient waves
bye.
Patient: Bye! U too!
➢ SUMMARY

SUMMARY OF INFERENCES
Patient greeted the nurse, looks confident and relaxed. He maintained eye to eye contact with
nurse, he become comfortable and clarify and explain his points in detail. He also listens attentively
to nurse with full attention and interest, at last he is prepared for termination and gives his regards
to the nurse.

INTROSPECTION
I was able to maintain rapport with patient, understand and interpret the information that patient
gave me during the interviews. Gain confidence in conducting interview. Learned to use different
therapeutic techniques with client. The problem identified was negative family environment need
more socialization. Improved my communication skills and to deal with the situations. Able to
terminate the therapeutic relations without any barrier.

INTERVIEW TECHNIQUE USED

The techniques like Greeting, giving broad openings, offering self, exploring, questioning,
accepting, active listening, giving recognition, seeking clarification, encouraging description,
placing the event in sequence, voicing doubt, formulating plan of action, summarizing, termination
is used with patient.
➢ OVERALL SUMMARY
Mr. Manu, 38-year Male, married, graduate, was active during interview. He shared his problems
and his concern regarding his treatment during the course of interview. We have talked on different
topics, we have started with the basic introduction phase and established a trustful rapport to each
other than on day 2nd we talked about general discussion to identify the main problems, on 3rd day
we discussed about drug compliance, on day 4th we talked about anger and stress management and
at last day we discussed about maintaining personal hygiene. Patient was equally participating in
discussion, he also actively listens to the information provided. He accepts his mistakes and gave
assurance that he will work on them and improve his behaviour. The interview was terminated on
mutual understanding.