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Writing An Email

Here is a 120-150 word email applying for a part-time position: Dear Hiring Manager, I am writing to apply for the part-time sales associate position currently available at your store. As a student studying business administration, I believe I would be a strong candidate thanks to my excellent customer service and communication skills developed through previous retail experience. In my current role as a barista, I have gained valuable experience providing excellent customer experiences and resolving issues efficiently. I am enthusiastic about further developing my skills in a fast-paced retail environment. My flexible schedule as a student also makes me well-suited for part-time work. I would appreciate the opportunity to discuss this role further in an interview. Thank

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80 views16 pages

Writing An Email

Here is a 120-150 word email applying for a part-time position: Dear Hiring Manager, I am writing to apply for the part-time sales associate position currently available at your store. As a student studying business administration, I believe I would be a strong candidate thanks to my excellent customer service and communication skills developed through previous retail experience. In my current role as a barista, I have gained valuable experience providing excellent customer experiences and resolving issues efficiently. I am enthusiastic about further developing my skills in a fast-paced retail environment. My flexible schedule as a student also makes me well-suited for part-time work. I would appreciate the opportunity to discuss this role further in an interview. Thank

Uploaded by

k62.2313535019
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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WRITING AN EMAIL

Structure
Examples
Useful phrases
1. Subject Line
2. Greeting
3. Intro/Purpose
4. Detail
5. Ask/Action
6. Closing/Sign-off
1. Subject
line
• Clear, concise
• Avoids one-word descriptions
(e.g., Important, Help, Problems, Urgent!)
2. Greeting (Salutation):
formal
3. Intro/purpose
• A summary of the issue or request
• One or two sentences at most
• I’m writing to you about your latest model/ about the
meeting next week…
• I am writing to you with regards to/ regarding/
concerning…
• I’m writing to ask/ to enquire/ to confirm/ to check/ to
inform you/ to follow up on/ to let you know/ to invite
you to/ to update you on…
3. Intro/purpose
Dear Carol,
I hope things are going well with you these days.

Dear sir/madam,
I’ve been using your service for a while, and I would like to report an issue
I’ve recently encountered.

Dear Mr. Lee,


Thank you for your recent order with Westwood Sportswear. To make
absolutely certain that you receive the items that you requested, we would
like to confirm the order.
4.
• A brief explanation of the five key questions: What? When?
Detail/Body
Where? How? Why?
• If you need more than a page of detail, consider attaching a
document or set a meeting to discuss.
• When the email has a file attachment, ensure you refer to it
in the message, what it contains, and any actions needed.
• Be polite, professional, and respectful!
4.
Detail/Body
Complaint
I purchased the headphones at Perfect Music on
Monday, August 11. Later, I discovered that the left
headphone wasn’t working. Unfortunately, the staff
refused to replace the headphones or return my money
although I provided the receipt.

I’m deeply disappointed about the quality of the product


and the disrespectful treatment I received in your store.
5.
• Ask/Action
“who” needs to perform “what”
• If there are deadlines, provide the
"when" prominently to the recipients.
To resolve this problem, I would appreciate it if you could
provide compensation in the form of a gift voucher or discount
on a future meal.
(complaint to a restaurant manager)
6. Closing/ Sign
off
• I look forward to hearing from you (soon).
• Please do not hesitate to contact me./ Please contact
me./ Please feel free to contact me.
• “Best regards”, “Sincerely”, and “Thank you”
Choose one of the following topics and write a short email
of around 120 -150 words:

1. Write an email to a potential employer to apply for a


part-time position
2. Write an email to the customer service of a company to
complain about a faulty product (or a service) that
you’ve purchased recently
1. Write an email to a potential employer to apply for a
part-time position
• Purpose of the email
• Brief description of your abilities, skills, qualification
• Why you would be a promising candidate
• Asking for an interview
2. Write an email to the customer service of a company to
complain about a faulty product that you’ve purchased
recently
• Purpose of the email
• What product/service you purchased
• What was the problem? (When did it happen?)
• Asking for a solution (refund, discount,
replacement…)

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