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NUDE a EN
i esLETTERS \ fe
1. Formal and Informal Letters
The table below illustrates the differences between Informal and Formal letters
Informal Formal
* writing to a friend or a ‘* writing to a person you may not
Audience member of your family. know personally or who you
* language and tone will be know in a more formal way.
informal with a friendly + language and tone is formal
approach * always be polite
may have a chatty tone but
slang is not allowed
to keep in touch with to apply for a job
someone you know or are + to give your views on an issue of
Purpose related to. concern to you
«to give information and * to complain
enquire about things thatare «to request information
of mutual interest e.g. family
matters, gossip or sharing
news, congratulate or
sympathise
* include your address andthe «include your address and the
Format date. date
«salutation will be formal with include the address of the
use of the first or familiar recipient.
name e.g. Dear Gran, Dear «salutation is more formal, ‘Dear
Andy, Mr Monyaki or ‘Dear Sir/Madam’
* ending/closing will be * include topic line
informal, such as ‘Your best _ending/closing will be formal
friend/ Yours sincerely/Your such as ‘Yours faithfully.’ (If
favourite niece’ letter was started with the name
ofthe person ‘Dear Mr Monyaki’
then the letter may end with
“Yours sincerely’
signature and name of sender
© topic will tell you what the + topic will tell you what the
Content content should be. content should be.
«plan opening paragraph, * plan opening paragraph, central
central points and organise points and organise what you
what you want to say. want to say.
‘© arguing or putting across your
points logically is important and
strengthens your case
«be concise and to the ps
itLayout of the Letter
FORMAL LETTER
INFORMAL LETTER
| Sender's address
Recipient's Address
‘OR Dear sir/madam
Subject line. Start with RE:
| Body. The body can contain 1-3 paragraphs, very rarely would it contain
| or more paragraphs. The body contains all relevant information.
Do not use contracted forms. Use formal standard English —no slang.
| Keep sentences brief and get to the point.
| Ifyou are complaining, remain polite.
| Signaling the end. Sum up your point and state that you look forward to
| aresponse.
© Yours faithfully
(iF you started with Dear sir/madam)
| Yours sincerely (iF you started with a name)
| Signature & Name
Dear |
Body. You may have more than 2 paragraphs depending on the topic and
the recipient.
Itis generally accepted to use contractions in informal letters.
Punctuation can be less formal: Exclamation marks may be used to indicate
shock or surprise.
Yours truly / Kind regards / Best wishesFORMAL LETTER
INFORMAL LETTER
REC Schools & Academies
PO Box 795
Rustenburg,
0300
36 July 2018
Mr Machol
‘The Medical Museum
Carolus Street
Johannesburg
240
Dear Mr Machol
RE: Gratitude for enriching experience
Thank you for hosting the Grade 12 Life Sciences learners from REC Schools &
‘Academies at Sandton Medical Museum. We are grateful at how your guided
tour extended our knowledge of human biology.
Textbook illustrations are so abstract compared to seeing real exhibits, and your
touch display of different organs allowed us to really see the difference between
healthy and diseased tissues. | think that few of us will become smokes after,
seeing your lung exhibit, or alcoholics after seeing your liver exhibit.
Many of us were also shocked by the exhibits of stillborn babies who were
carried by mothers with drug addictions, but they were a wake-up call about the
challenges that drugs pose in our society. Very often we are warned about the
dangers of substance abuse, but seeing the real effects is a far more powerful
deterrent. Nevertheless, | think we all left the museum in awe at the wonders of
the human body and impressed by the advances of medical science.
‘We would like to thank everyone at the museum who is involved in maintaining,
this amazing educational resource.
Yours sincerely
LL Khaese
Lebogang Khunou
Grade 12 Representative
180 Grove Road
Chatsworth
0300 i
21 November 2020
Dear Mrs Brown
From the moment you began your first lesson, | was immediately
captivated, and for the first time in three yeats | felt that | would be able to
understand the beauty of Physical Science. You have had an enormous
impact on my life even though you have been at my school for only half a
year. Thank you for helping me to come to terms with areas of the syllabus
that have always been problematic for me. really appreciate all the extra
work and activities you managed to cover with us.
The passion and interest that you shared have led to my wanting to include
Physics in my tertiary studies next year. | know that while attending Physics
lectures I'l always keep you in mind.
| am grateful not only for the usual class lessons, but also for the extra life
lessons that you shared along the way. ll miss the jovial atmosphere that
always radiated from your classroom. Your rare smile and much needed
sense of humour elevated the spirits of the entire class.
It has been a pleasure to be one of your students.
Yours truly |
CoutharACTIVITY 1: Understanding register in letters
Read text A and decide:
1. who wrote it
2. why was it written
3. what is the register (remember that lexis is very important in register)
TEXT A:
Dear Ms Roberts,
| am writing in reference to your advertisement for summer language courses abroad. | would like to
receive more detailed information about the courses you offer. | would be able to attend a course for two or
three weeks in June. Could you please send me more information and details of prices?
| would particulary like to know how many students attend the school, and the maximum number of
students per class. | would also like to know the resources the schoo! has. Your article mentioned a
language library and fully equipped computer rooms. Would it be possible to use these facilities also in the
‘evenings? Could you inform me of the staff? Are they all qualified teachers?
| would be grateful if you could send me more details regarding the social and sports programmes offered.
Are the activities included in the price of the course?
Furthermore, | would appreciate your informing me on the amenities near the school.
[00k forward to receiving your reply.
Yours sincerely,
QGort Breen
Now read text B and decide:
1. Who wrote it?
2. If the writer makes his point clear?
3. The register and type of language used?
4, If the writer is rude?
5. How the chocolate manufacturers will react to the letter?
TEXT B:
Dear Madam,
bought a bar of your “Dark Fantasy Delight” chocolate at my neighbourhood store and it was all mouldy with
little white specks in it. Of course, the chocolate was on the shelf for too long and it went bad. Anyway, |
unwrapped the wrapper and ate a piece, it was absolutely disgusting and made me sick to my stomach and
so now | want my money back!
Ifyou don't give me my money back | think that I'll go to my lawyer and have him start legal proceedings
against you and your chocolate company. Sometimes you manufacturers of chocolate bars think that you
‘can get away with murder!
You'd better send me the money or better yet, you could even send me a year's supply of decent chocolate.
| want an answer and | want it fast.
Yours,
Root RackFormal to Informal Writing
Match the phrase in column A with a phrase in column B that has a similar meaning,
[A dinformal) B (Formal
Can't wait In reference to
About Would be able to
Tell Furthermore
Can Please/would you
Say Inform
Answer Mention
Also Would like
want Look forward to
Reply
Now re-write text A using informal language. Pay close attention to the areas highlighted in
grey.FORMAL LETTERS
Formal letters are written for different purposes such as.
To order something
To make enquiries
To complain about a service:goods
To apply/enquire about a job
To express gratitude
oooo00
Layout of formal letters
1. The Greeting
If you know the name of the person you are writing to, begin:
+ Dear Mr Jones (to a man)
+ Dear Mrs Jones (to a married woman)
+ Dear Ms Jones (to a woman)
If you don’t know the name of the person you are writing to, begin
* Dear Sir (to a man)
+ Dear Madam (to a woman)
+ Dear Sir or Madam (when you don't know which)
2. The opening paragraph
This paragraph (1 or 2 sentences) contains a clear statement of your reason for writing. Some
typical openings are:
+ | am writing in/with reference to.
+ am writing in response to.
+ | am writing to complain about.
3. The body of the letter
The body can contain 1-3 paragraphs, very rarely would it contain 4 or more paragraphs. The body
contains all relevant information
4. Signalling the end
The final sentence or paragraph often indicates that the letter is going to finish. Some typical
sentences are:
+ Llook forward to receiving your reply
+ Thanking you in advance for your consideration
+ [look forward to hearing from you
+ Please find enclosed a copy of my CV for your perusal
s. The closing
This phrase puts an end to the letter. If you know the name of the person you are writing to, end
with
+ Yours sincerely, Autebeat
Hee
if you don't know the name of the person you are writing to, end with
+ Yours faithfully,
6. The signatureActivity 2: Sentence Stems by Function
Complete the table below by filling in the correct stem under the correct function.
Making a request
Apologising
Complaining
Giving reasons
Expressing satisfaction
ClosingLetter of Complaint
UPTO Complaining can be dificult to do. When you write a letter of complaint you also express
an attitude or emotion on the subject to the person in question. You must never
be rude nor offensive when writing these letters, yet you must clearly state your
/ purpose (| am writing to complain about...)
Activity 3: Language Analysis
Put the phrases below into categories, depending on what emotion or attitude they convey. One has
been done for you
Dissatisfaction Satisfaction Annoyance
-even though you
mentioned
1 AM PARTICULARLY UNHAPPY ABOUT 1AM SORRY (TO HAVE) TO SAY...
TAM VERY KEEN TO... UNFORTUNATELY,
1 WAS DELIGHTED TO SEE/HEAR THAT WHICH WAS VERY DISAPPOINTING.
HAPPILY. ... DESPITE MY REQUEST FOR. 1 SHOULD RECEIVE SOME COMPENSATION.
IS NOT WHAT | EXPECTED. WHAT WOULD SUIT ME BEST IS.
WAS MOST IMPRESSIVE. EVEN THOUGH YOU MENTIONED
Activity 4: Letter Writing Practice
Last month you went on a French study tour to Cape Town but you are dissatisfied with
your experience. Look at the STF Study Tour brochure with your handwritten notes on it.
Then write a letter of complaint to the company asking for compensation.> Regular flights to Cape Town True
> Transport to and from study location True
Accommodation with carefully selected families S264 with ID foreigners in a cheap
gpesthouse
v
> Full day study programme [0an-2 pm
¥
fast learning and effective teaching methodology
> Multilingual classes ‘Most students were English speaking from South Afica
Weekend excursions 3 were cancelled
sports programme Tenis aru cricket matches only
v
v
Layout
¥ Start the letter by using an appropriate greeting,
Y Opening paragraph should give a clear statement of your reason for writing (I am writing to
complain about...)
V Body of the letter: can contain 1-3 paragraphs. Here you describe your complaint item by item in
detail. Arrange the information logically. Some useful phrases are:
o First of all....Secondly.....Thirdly....Finally... (Finally, and worst of all...)
©. Inaddition .
© Apart from the above.
o Furthermore, | would also like to draw your attention to.
¥ Signalling the end: say what action you want to be taken (refund / compensation / etc.)
When you complain, you are
probably saying that a product
or service does not match up to
its description. See the chart Link Reality
below for some words to
compare the claims with the
reality: description
You mentioned that the course but in fact
would be intensive it was only 3 hours a day.
| actually stayed with foreigners
whereas. in a guesthouse that was
dissatistactory.
| was supposed to stay on
‘campusLetter to Request
Letters written to request information, advice/assistance must do just that. You write the letter
because you want to receive additional detailed information on a certain matter. These letters are
always formal. As in all formal letters these should be organised in paragraphs:
+ opening paragraph: state why you are writing:
+ body (usually not more than 3-4 paragraphs: include alll relevant information;
+ the last paragraph: signal the end of the letter; this consists in a short sentence;
+ closing paragraph: conclude using an appropriate sentence.
Explore Alaska’s wildlife for an exciting
adventure
—
~.
Cost? An exciting 15-day wildlife guided hiking and rafting expedition for
a small group of people who are
{¥ > interested in what nature has to offer
>» experienced hikers and rafters
How many? fexpert swimmers
‘our participants to be able to offer a useful skill to the group:
a little about the Inuit language, have first aid knowledge, be
ied with the wildlife in Alaska, ete
If there is a place in your mind's eye that can clearly picture the
perfect Alaska- and you yeam for it- then come with us to Alaska
Sleeping in a
tent? Eating ‘Ifyou think you can be a group member and want more information unite to:
canned foods? | Alaska’s Adventure: Ltd
45 Kenwood road
Alaska
Activity s: Good writing stye
Read the 2 sample letters and decide which one is more suitable and wiLetter A:
Letter B:
Dear Sir or Madam
| saw your ad in the newspaper last week while |
was at the dentist's. | want to get more information
about the guided hiking and rafting tour because |
want to see Alaska
First ofall, | want to say that | love nature (I plant
and eat my own vegetables) and I learnt to swim
when | was 3. | don't mind sleeping outdoors as
long as | can sleep on an inflatable mattress. |'m fit
and healthy, | work out at the gym twice a week
and | weigh 62kgs and I'm 1.68m tall, But | do
‘smoke, is that OK?
I'm writing because | really need to know how
much the tour costs because I'm a student at
university and | don’t work so my mother will pay
for me. I've done this sort of thing before but I'm
not really experienced at rafting, Is that OK? | also
‘want to know how many people are in a group and
their age and sex. Ill be 22 next month.
Sorry for all the questions but | need to know these
things before | can make up my mind
Yours faithfully
Merb Tereyesen
Dear Sir or Madam
am writing with reference to the advertisement |
‘saw in Freedom’ recently and would like to
receive more detailed information.
I believe | meet all the requirements mentioned in
your advertisement; however, | do not have any
medical knowledge that goes beyond first aid. | can
‘swim but I'm not very confident swimming in rivers,
am very keen on nature and often go on walking
and rafting expeditions both in Italy and abroad.
It am eligible to be a group member | would
appreciate receiving more information about the
cost of the wildlife tour and the number of people in
‘a group. Moreover, | would like to know exactly
What is meant by “willing to rough it outdoors’.
Apart from sleeping in tents and eating mostly
canned foods, is something else intended? Lastly, |
would like to know the exact dates of the tour.
look forward to receiving your reply.
Yours faithfully
Mav’ Tore sen
Activity «: Letter writing practice
You are keen on taking a gap year. Read the advertisement on the Zoé-life gap-year programme
and make some notes on questions you might have. Then write a letter to Ms Vicky Miller at Zo8-
life asking for details about the programme.Notes:
ater a
ON A JOURNEY
THAT Md " YY
Writing plan
¥ Mention that you saw the advertisement and that you want to apply for the programme.
¥ Ask for more information and prices.
¥ Questions:
¥ End the letter in an appropriate manner.
‘Some expressions that can be used when asking for information:
+ | would particularly like to know...
+1 would be interested in having more details about...
* Could you tell me something about...?
# Does the programme organise...?
+1 would be (most) grateful if...
» Use formal conjunctions: furthermore / moreover / in order to / therefore / nevertheless
2
Povres by (@ CanScannerApplication letters
A letter of application is written to accompany a CV when applying for a job or sent on its own to
request an application form for a job. As in all formal letters, a letter of application must follow
certain rules if you want to give a good impression. You can also write a letter to apply for a
bursary, grant or sponsorship.
The section below shows the most common structures for this type of letter.
1. Introduction
| am writing in response to.
| am writing withvin reference to...
am writing in reply to.
e.g. ! am writing with reference to your advertisement in (newspaper) for the position of...
| would like to apply for the position of... advertised in...
| am interested in the position of
2. Personal Details
am 17 years of age and...
| am a 25-year-old graduate of (subject)
| have been working as a (occupation) for (company / length of time)
| have (x) years experience in
In the future | hope to be able to (plans)
| attend X school that
3. Reason
| would enjoy / appreciate the opportunity to...
| fee! that the work would be ...
Your donation will.
Se.
NPROVED
4. Extra Points (APPROVED
Ihave also..
Furthermore / In addition / Moreover...
5. Arrangements
| would be able to attend an interview at any time that is convenient for you.
| would be able to attend an interview at any time except
We would be able to collect / arrange for collection
6. Conclusion
Thank you in advance for your consideration
| look forward to hearing from you
Please find enclosed a copy of my CV for your perusal.
Activity 7: Letter Writing Practice
‘You want to find a temporary job for the holiday, and you have seen this advertisement in a
newspaper. Write a letter of application in response to the advertiseme!WOOLWORTHS
WE’RE
HIRING
FOR THE
HOLIDAYS
GRAB YOUR CHANCE
TO GAIN GREAT
WORK EXPERIENCE
WE ARE LOOKING FOR TILL OPERATORS, SALES
ASSISTANTS AND REPLENISHERS FROM 1c - 30 JUNE.
16 YEARS OR OLDER? ABLE TO WORK WEEKENDS, PUBLIC
HOLIDAYS AND EVENINGS OVER THE HOLIDAYS?
Apply today: SMS HOLIDAY to 3334 and follow the prompts.
R 1.50 per SMS. Appications may take up to 7 SMS. The personal information
you proive will be used for recruitment and/or employment purposes only. This
advert will dose automatically once suffident appications have been received. Asa
proud South Aftican brand, Woolworths is committed to transformation. Meeting
our Employment Equity goals wil be taken into account in our reauitment
decisions.
[Source: httpsi/web facebook com/195772817 108359/photos/holiday-jobs-woolworths-sms-the-closest-
woolworths-to-you-to-45151/2070569309629691/?_rdc=18 rdr]Letter to the Editor
Want to make your voice heard? Do you feel strongly about something? Are you always driven by
that desire to change the world? Why not express your views through a letter? Most newspapers
and magazines publish letters written by their readers. When you write a letter to the editor of a
widely circulated newspaper, you are actually reaching out to a much larger audience. If your letter
to the editor gets published, it will be read by many of people.
REMEMER: When you write a letter to the press/editor, you are writing it to express your views,
not because you expect the newspaper to solve the problem.
Useful Expressions
[To begin the letter
| am writing this letter in response to the article/letter.
| am writing to express my support for/(dis)approval of ..
| am writing with regard to ...
| am writing about ...
| have just read ...
[To state an opinion
In my optinion, .
| (do not) feel/believerthink ...
| am (totally) opposed tofin favour of ...
| strongly (dis)agree with ...
‘To express the consequences/results
This williwould mean
Then ...
Therefore,
Asa result, ..
Consequently,
If welthey do/did this,
Obviously,
Clearly, .
To end the letter
+ | hope my comments/suggestions/points will be taken into consideration ]
+ [hope the governmentilocal counciliwe will
+ [hope something will be done about this urgently
Activity s: Letter writing practice
There is much debate about whether Grade 12 final results should be published in the newspaper
not. Write a letter to the editor of your local newspaper expressing your views on this matterEXAMPLE LETTER TO THE EDITOR
8 Serengeti Street
NOTE: Any formal letter must be Triangle
addressed to a specific person ~be ‘Smallville
guided by the brief in the question. 2037
12 February 2021
The Editor
The Triangle Tribune
PO Box 123
Smallville
2037
Sir Madam
State the problem
During the past month we have experienced
The consequences of these disruptions ....= pened
Several requests were made to the municipality to investigate the cause of these
‘disruptions but to date they have not responded. Going public with our plight is our
last resort.
Yours faithfully
Bak Suggest possible solution
B Monyaki (142 words)INFORMAL LETTERS
SOME USEFUL PHRASES
INTRODUCTION
+ It's great to hear from you. / Many thanks for your e-mail / letter
+ Sorry it's taken me so long to write back. / | haven't written for ages but
+ ['ve been really busy recently. / You've to know that I've been working really hard.
+ [hope you're fine. / | hope you and your family are wel. || do hope this e-mail / letter will
find you in good health and spirits
REFERRING TO GOOD / BAD NEWS
* Glad / sorry to hear / read about
* I'm really glad / very happy to hear / read about
+ I'm extremely sorry / very sad to hear / read about .
MOVING THE TOPIC ON
By the way, have you heard about ... / Did you hear about ... / Tell me about ...
© Oh, another thing | wanted to mention ... / So you want my advice about
© Anyway, the reason I’m writing ... / Anyway, | was wondering
* | thought I'd write to tell / ask you
ENDING
Looking forward to hearing from you. / Hope to hear from you soon. / Write back soon!
© Make sure you write soon! / Keep in touch! / Drop me a line if you have time!
* Take care of yourself! / Look after yourself!
+ Let me know if you need anything. / Just give me a call if you have any questions left.
Activity
Informa letters are written for various reasons, just like formal letters however informal letters are
written to friends or family members. The purpose is mainly to keep in touch or to share
information
Letter writing practice
Write an informal letter on one of the topics below.
4. Your cousin has recently returned from the Zoé-life gap-year programme advertised
in activity 6, Write a letter to him/her asking about their experience.
2. Your neighbour has decided to earn an extra income by mixing his own organic
fertiliser. This is causing an undesirable smell and inviting flies to the property. Write
a letter to your neighbour complaining about the problem and
presenting a solution that will benefit you both. '
3. A family member has recently sponsored you to take a French
language course. Write a letter to thank him/her.Example of an informal lettor
Your uncle sent you money to pay for your matric farewell outfit. Write a letter to thank him for his
contribution,
@ Serengeti Street
Triangle
‘Smaitville
2037
12 February 2018
Dear Uncle Bully
itwas great.
Tam planning to
My mother
Twant to thank
Yours sincerely
Bongani
(138 words)
18OBITUARY
An obituary is a notice of the passing on of someone known by the target audience. Over and above
‘formally’ announcing the death, it also sketches the cause of death as well as the funeral arrangements,
The aspects below must be included.
full name of the deceased
date of birth, date of death
where person was living at time of death
birthplace
key survivors and their names
time date place of funeral
a tribute
KKK K KKK
Some of the following may be included:
¥ cause of death
¥_ biographical information
¥ Style and tone
¥ euphemisms may be used, e.g. passed away instead of died
Basic Obituary Template
Year of birth and death
must correlate with age of
person, e.g. a grandmother
will be different than a
learner at school
Full name and
surname must be
Name Sumame 7
Year of birth - Year of death
Name and surname of deceased .... , age ..., passed away on ...(date) at ... (place), due to
(INSERT CAUSE OF DEATH IF APPROPRIATE)
Born in ..(town/city), he was the son/daughter of ..(parents). He/she attended... (school)/
graduated at ... ( University/CUT/ College). He/she was employed at ... (place of work)
and worked as .... (job title).
He/she (name) was a member of (church /organisations/ groups/ committees/RCL).
Tribute is where you say positive
He /she enjoyed .... (hobbies/activities, etc). tings about deceased, Refer tothe
requirements in the paper, e
, . . . . ‘sports, then you mention sport
Pay tribute (depending on what is asked in question paper) achievements or ‘person helped
oor’ ~ give exemples
He/she is survived by (wife/husband, children, grandchildren, etc.)
(Be very careful to determine this. If it is a child, then it will be parents and siblings. If a
grandmother/grandfather then there must be grandchildren.)
The funeral service will be held on .... (date) at time) at .....place and address)
He/she (name) will be remembered for his/her ... (personality traits/things)USEFUL PHRASES FOR A TRIBUTE
> X was an inspiration to all who knew X
> X always had a smile on his face and a joke on his lips.
> Xwas a tireless and selfless volunteer at
> X was a kind and gentle person who loved spending time with family and friends
> X enjoyed life, family members and many friends. X was always there to brighten the lives of
others.
> There was nothing X liked better than an interesting conversation with a good (or new) friend. X
could have an engaging conversation with anyone.
> X thrived on the exchange of interesting ideas with her friends and X's smile would light up their
day.
X had a passion for .... (and then cite an example).
X was committed to family, making sure that all knew of support to achieve their highest
potential.
Xs indomitable spirit encouraged her family and friends to persist in the face of many struggles.
> X was a person of faith and lived life serving others.
vv
Vv
USEFUL PHRASES TO DESCRIBE THE FUNERAL SERVICE
A Visitation / Prayer Service will be held ..
A Funeral Service will be held at...
A Memorial Service will be held at.
A Celebration of Life will be held at
ery
ACTIVITY: Obituary writing practice
A doctor, who has dedicated his/her life to the selfless service of humanity in your community, has
died
Use the obituary template and some of the phrases above to write his/her obituary.
«SHS, MEMc
aS
| DEATHS
1 suddent +
may suddenly at peace
and Seon Wicinoe
32% Saturday ai the age. | ee
eloved uae or
of Avenue March 27th, / esd
or *roud fe / 2nd y
"¢ (Grea), David ang! | late V
an
aa: sanara | (Barr
) and soa | Deve
swe |
Rin! E /ARTICLES
magazine or newspaper article is written to inform, persuade and entertain. The style
and tone of an article written for a school magazine will differ from an article written for a
local newspaper or magazine.
Newspaper Article/Report
Magazine article
Written to communicate information to the
which should be relayed accurately. The writer
should be completely objective, and there
should be no slanting of the truth.
reader about current events. It deals with facts,
Magazines are produced for different markets,
and the articles that appear in these
magazines are written to interest the people in
these specific target markets. While they
should be about a current topic, it does not
have to cover breaking news. This allows the
writer to examine an issue in more depth, and
to approach it in a more personal wa
+ Give it a short clear title (to make this
attention-grabbing)
+ Give it a substtle
* Add your name as the reporter
* Give the most important facts first (Who?
What? Why? When? Where?)
* Elaborate on this information in the
paragraphs that follow, keeping the story
balanced if there are opposing
viewpoints.
+ Give ita short clear title
* Give ita subtitle
* Add your name as the writer and the
name of a photographer
* Write it in two columns and using, blocks,
indicate where the main picture and
supporting picture should go, and give
these both captions.
Formal regiser
Concise style
Accurate facts.
informal register
Conversational tone
A NOTE ABOUT...
Fl DIRMAN ES
THE HEADLINE NEEDS TO CAPTURE THE READER'S ATTENTION.
** Jargon - Dummy run saves the day.
+ Ambiguity - Baby tycoon succeeds
“+ Familiar names — Riky Rick speaks out
+ Puns — Otter devastation / Flu York City
++ Sensationalism — Brutal slayings cause outrage
+ Bias & prejudice — A one-track mind
++ Emotive language — Teaful Di flees
+ Alliteration — Fight flab foreverEXAMPLE OF A NEWSPAPER ARTICLE
‘Amal Parker
Last night local celebrity Nicola
Simpson literally broke a leg at a
performance of That's All at the
Artscape Theatre. While supporting
actress Thina Katsha was in the middle
of her soliloque, Simpson fell
dramatically from behind the curtain,
tumbled across the stage, and then fell
again off the stage, collapsing before
the front row of the audience/
Questions are being asked about
whether this incident was an accident,
perhaps brough about by the
tranquilisers she was taking or whether
Simpson was pushed.
However, there seem to be no
witnesses who can say what made
Simpson fall
Daryl Jonas, ex-boyfriend of Simpson
and current boyfriend of Katsha, was
seen peeping out from behind the
curtain just after the accident, but
calims that he was in Katsha's dressing
room at the time of the accident.
‘ACTRESS BREAKS A LEG
Nicola Simpson injure during a performance
‘Nicola wasn’t herself that evening,’ he
told the press. ‘However, | wish her
only the best, and I am sure the feeling
is mutual.’
Simpson’s publicist released a
statement this morning explaining that
Simpson remembers nothing about the
fall.
Simpson is now in a serious condition at
the Vincent Pallotti Hospital, with a
broken leg and serious bruising to her
right arm and torso.
Picture 1
Poster of That's All production
Photograph by Nomsa Duma
Cate te
snlormative sub-heading
Name of reparter
uotetion marks around quoted
words
Djectve paint of view
Accurate details
Formal register.
POINTS TO REMEMBER WHEN WRITING A NEWSPAPER ARTICLE
1. Grab the reader's attention by using an introduction which is a question or an unexpected statement
linked to the topic
2, First paragrap!
Who?
Wale = WHERE?
In the first few sentences, answer these questions:
When?
Why? wow
3. From the second paragraph through to the fourth paragraphs, give the details. |t wil strengthen
your newspaper article if you provide one or 2 quotations from people who you may have
interviewed or you read about.
Last paragraph: Round off your article. Your conclusion must link to the topic.
Write in the THIRD PERSON — he, she, it, they
4
5.
6. Be OBJECTIVE
7.
Use ACTIVE VERBS so that the reader can be immersed in what
being said
8. Think of a CATCHY TITLE. Ifa title is provided in the question, use the given title.
11. Names, places, times, positions and any other necessary details should be included in the article.
12. Divide your ideas into clear paragraphs
13. The article should stimulate interest and keep the reader absorbed,EXAMPLE OF MAGAZINE ARTICLE
By Kayleigh Cole
‘Teenagers can be messy. Many
reach a stage where they can use
the kettle but not the squeegee. So
when they start to entertain they
can dirty more coffee cups than you
that it is time to clean up.
To minimise conflict itis a good idea
to have a zone where they can relax
that is different from the one that
you want to keep neat for your
friends ~a place where they can
slouch and you can let them,
Furnish this area using modern
couches using cushions and throws
that will need to be neatened up.
Put pictures on the wall that they
will enjoy but do not feel that you
need to fame the latest band they
are crazy about, because teenager's
tastes in music often change very
quickly, and what they think is cool
this year might embarrass them.
next year.
knew you owned before they realise
‘THE CHILL-OUT ZONE
‘Making a space where your teenagers can entertain
Photographs by Nomsa Duma
Picture 1
Andy Goldsworthy prints are a great idea for
the walls.
Nature photographs are usually a good
idea as they create a contemporary but
calm mood.
Let them advise on colours and add the
final touches, such as ornaments. This will
help to make the space somewhere they
will enjoy being ~ and help to maintain,
Picture 2
Colourful couches are a quick way to make the room look cheerful.
PURPOSE OF THE MAGAZINE ARTICLE
Short and catchy tite.
Sub-ile indicates what the subject of
‘the article realli.
‘nfarmal register.
Personal style.
Directed ata particular audience
Conversational tone.
‘Short paragraphs.
Pictures
Coptans
+ The question will tell you what the purpose of the magazine article is
+ The article is usually intended to inform, educate, engage, persuade, convince and entertain
among other purposes.
+ Depending on the topic, the article:
¥ provides you with an opportunity to give your opinion/view/arguments for and against the
topic,
¥ deal with problems and solutions,
¥ give advice and
¥ make suggestions/tecommendations/provide solutions.USEFUL PHRASES WHEN USING INDEDIRECT SPEECH (NO SPEECH MARKS NEEDED)
He reported that
He also claimed that...
He went on to state that
He confirmed that
She claimed that . .
He disputed that
He agreed that
He went on to tell us that
He continued by informing us that
In addition to this
He alleged ..
He emphasised
He continued by
A spokesman stated that
USEFUL CONNECTIVES TO USE IN NEWSPAPER ARTICLES
KEK KKK SK KKK
ACTIVITY: WRITE A NEWSPAPER REPORT
Shortly before daybreak...
Later that day
Before long
As evening fell .
As the sun set...
Soon after
Hours later...
Unfortunately . .
Fortunately
Soon
Afterwards
KAKA SKK KK
After that
Later on
Next
Moments later
‘Seconds later
Much later
Within minutes
Suddenly
Without any warning
At that very moment
Ina flash
[Source: https:/images.app.goo.g/hhSCRdd78UvBvcULW9]DIALOGUE & INTERVIEW
A dialogue is a conversation between two people. It is a record of the exchanges as they occur,
directly from the speaker's point of view.
An interview is similar to a dialogue. The major difference is that the one speaker probes the
other by asking questions.
When writing a dialogue/interview:
write the names of the characters on the left side of the page;
Y use a colon after the name of the character who is speaking;
Y use a new line to indicate each new speaker;
¥ avoid using long greetings and introductions — respond to the brief in the question
Y advice to characters (or readers) on how to speak or present the action must be given in
brackets before the words are spoken;
¥ sketch a scenario before you start writing,
EXAMPLE OF DIALOGUE:
Discussion between student and Vice Principal
[Nabeelah has been sent to the Vice Principal for dying her hair]
Vice Principal: So, Nabeelah, what have you got to say for yourself?
Nabeelah: (nervously clearing her throat) Ms Taylor, | don't have an excuse. | know that we
are not allowed to dye or hair. But, | honestly did not expect that the colour would
turn out lke this. | thought it was going to look more natural!
Vice Principal: _ It states clearly in the schoo''s Code of Conduct that you are not allowed to dye
your hair at all, regardless of whether it looks natural or not!
Nabeelah: know.
Vice Principal: At the beginning of Grade 8, you and your parents signed the Code of Conduct,
meaning that you understood it and that you agreed to its rules. This is a blatant
disregard of the rules of the school and I will not tolerate it
Nabeelah (sighs) | am so sorry, Ms Taylor. | take full responsibility for my actions and this will
definitely not happen again.
Vice Principal: _| should hope not! Firstly, you shall get the dye removed immediately ~ | suggest a
stripping agent — and secondly, you will have to go to two sessions of detention
next week. Now, please, go back to class. Come and show me your hair tomorrow
moming.
Nabeelah: Yes, Ms Taylor. Thank youINTERVIEW
An interview is similar to a dialogue. The major difference is that the one speaker probes the
other by asking questions,
ACTIVITY 1: How to plan the interview
You recently won a competition on Instagram. The prize is an opportunity to interview your
favourite Instagram influencer. Plan the interview below.
at: a2:
Answer: Answer;
Interview with
«
03:
Answer: 4
Answer:
SCENARIO:
Useful and powerful phrases and questions to use in a media interview...
‘What few people really realise is...
“In my experience...” “Before we move on to that | need to stress...”
“A good example of that is...” “Can you tell me about...?
“Can you explain what your organisation does?”
“What is your campaign trying to achieve?” “Why is this important?”
“Can you put into perspective how big of a problem this is?”
Did you have any ‘a-ha!’ moments that made you rethink your approach?
“What was the biggest obstacle you faced, and how did you overcome it?”
How do you get inspiredSPEECHES
A speech is a written account of an oral address
be determined by the topic
a specific purpose in mind. The purpose will
The sign of a good speech is capturing and holding the attention of the audience.
Must be in paragraph form
The tone might be formalinformal depending on the audience
Opening/ greeting
Keep it brief and simple
Outline the subject of the speech
Highlight three or four key ideas and discuss each in a paragraph.
Conclusion
logical and appropriate closure to the speech
KKK SKK KK
FORMAL INFORMAL
‘A formal speech is written and presented in | Informal speeches are usually not prepared
spoken form. It must be well-structured and | They are often made in response to a request
easy to follow and statements must be at a gathering. The tone of an informal speech
clearly made. is light and sincere.
Example of a Speech
Instruction: You, as a former learner of your school, were asked to deliver a motivational speech
to the current matric class. Write the speech you will deliver.
Why Dreaming Big Is Not Always Good
Good morning matrics.
have an important question for you, - which way of thinking is better, dreaming big or being satisfied
with small things?
My whole life | thought | was going to be huge. I constantly scored at the top of the class.
Over time, however, my motivation turned into something unhealthy. | started to believe that | was
entitled to success. The first ominous sign came when | didn’t get a perfect score at the university entrance
exams
| started to feel like a failure. Now you are probably wondering, “What does it have to do with dreaming
big?” Here's my answer: | always dreamed big, and this made me overlook tiny successes. Dreaming big is
g00d, as it helps a person set far-reaching goals and do bold things. But it can only work if a person has a
healthy relationship with failure and takes tiny steps.
My wish for you is that you will always dream big despite setbacks on your road to success.
ACTIVITY: SPEECH WRITING PRACTICE
There has been an upsurge in the delinquency of a group of young people in your community. As a famous,
rap artist/singer who was raised in your community, you wish to dispel the perception that all young people
are social misfits.
Write the speech that you would deliver to angry residents, at a community gathering
TIP: Remember to identify the purpose, audience and context before you start planning.REPORTS
Reports are factual accounts or summaries written in a formal concise manner. They are usually
assigned or requested
Formal
Informal
The formal report gives exact information
about an issue that has been investigated
‘An informal report is a short report on
something that has happened. You are
normally asked to write about an event that
you have been involved in, such as a sports
tournament or camp.
Format
+ Arecipient
* Asender
* Atopic
* Introduction
© Briefly explain background and
purpose of report
Format
A recipient
A sender
A topic
Introduction
© Briefly explain background and
purpose of report
Body
* Investigation
© Procedure followed to gather
information
+ Findings
© Based on investig
+ Recommendations
Based on findings
Body
* Should be factual account of
incident/accidenv situation
* Who? Why? Where? When? What? How?
Conclusion
* Briefly draw together findings and
recommendations
Conclusion
+ Briefly summarise
‘+ Sign and date report
‘+ Sign and date report
* Formal language to be used
* Informal format but formal language to be
used
+ _No slang or colloquial languageEXAMPLE OF FORMAL REPORT
Report on the investigation into the needs for dance classes as an extra-
mural activity
For Attention: Mr Horn (The principal)
[Terms Of Reference: As requested by the principal, Mr Horn the report investigates
he demand for general dance classes as a possible extra-mural activity at REC
Schools & Academies.
PROCEDURE:
1, Three members of the RCL compiled a questionnaire concerning the
demand for dance classes.
2. It was distributed to all the learners.
3. The results were analysed
FINDINGS:
11. 85% of the girls and 20% of the boys were interested.
2. More than half of the interested learners would not be able to join dance
classes on Fridays because of other extra-mural involvements.
3. Only 13 learners indicated that they would definitely participate in dance
classes on Friday afternoons.
4. Anumber of learners were concerned about the cost of the classes.
'5. Learners were also very concerned about the actual genres of dance on offer.
|CONCLUSION: General dance classes at REC would probably not prove to be a well-
upported extra-mural activity. Too many learners are already over-committed.
RECOMMENDATIONS:
‘1. The Governing Body members should be informed of the outcome of th
survey.
2. It does not seem that dance lessons in the afternoons would be viable, but the
school could consider making dance a greater part of the Physical Education
classes.
DATE: 24 June 2008
IGneD: Gem Protlan
IT Problem
hairperson of the Representative Council of Learners
\Sebject of the repart
Wane ofthe person who
Lequested this report
Who asked for the report and
ny?
sing paint form, expen how
ru gathered your dete. wo
Iwas eansuited and whet you dd
bith your dings.
sing point frm explain what
eu fond et from your
Leseerch process Focus onthe
Vects thet mere discovered
lina form ofa paragraph
summarise wha you bave
|diseovered.
lasing pit farm mate
|suagestions witout using T° orEXAMPLE OF INFORMAL REPORT
Report on the Grade 12 Camp in Spring Waters National Park:
Dates: 24-27 September 2018
Attended by: The Grade 12 learners from REC Schools & Academies
For the attention of: Mrs N Boshoff (Grade 12 Grade Head)
. TRANSPORT
‘The bus hired for transport to and from the campsite was punctual, comfortable|
and well-maintained. It is recommended that this company — Silver Star ~ be
used again.
2. ACCOMODATION
The double-bunk beds were clean, comfortable and well-spaced. The ablution
blocks were clean and exceptionally well-maintained.
3. FOOD AND DINING AREA
The dining section was clean and airy. There was more than enough seating
The kitchen area was spotless and there was every facility available. However,
in the interest of safety, it might be a good idea to ask that the open toaster be
replaced with a four-slice pop-up toaster.
}4. ENTERTAINMENT
The learners were most inventive and entertaining, and the final camp concert
‘was a huge success. Thanks should be extended to the Grade 12 teachers for
their enthusiasm and hard work.
5. SECURITY
‘The staff and learners felt safe at all times as there was 24-hour security at the
gates, and at night, security staff patrolled the fenced area.
|b. RECOMMENDATIONS
It is suggested that the site be used again and that the booking for the 2019
camp be made early as it is a popular campsite,
IMpho Johnson
IM Johnson
112A Class Captain
0 September 2018
Vite
\Some vinta information
‘Numbered, sub-headings
{allowed by short paregraphs
(ar sentences in pait-farm i
itis mare suitable).
(Evaluations given and
‘sometimes fallowed by
specific recommendations.
\Abjective style
\General recommendations
|given near the end
Wane
\Sonstre
Ville
(BeteREVIEW
A review is an individual's response to a work of art, film, book, TV programme, Reviews might
appear in a magazine or newspaper.
« Format:
0 Introduction:
providing brief background, .e.g. ‘This is the third book/film in
© Body
brief discussion of key incidents without giving away the plot
© Conclusion
opinion/ recommendation
* Style and tone
©. formal tone
©. subjective
ACTIVITY 1: EXPLORING ASPECTS OF THE RESTAURANT
Ina group, make a list of qualities that attract you to a restaurant, Make a second list with qualities
you don't like.
Example:
Good qualities Negative Qualities
Good food ‘Noisy
Friendly atmosphere
Restaurant Review Data Sheet
Complete the following data sheet for your favourite restaurant.
Categories Example
Location Convenient. Near the school.
Menu Pizza, pasta, salad
Type of Restaurant __| italian
Price Expensive. It’s R500 for two unless
you go at the “all-you-can-eat”
special time.
Clientele Families, school kids, couples. It’s a
good first date restaurant. It’s good
for groups.
‘Atmosphere Clean but noisy. Good view from
windows
Reputation Famous name..
Food Quality Just okay. The potato salad is too
sweet. The pizza is.
Service Sometimes when it's busy the
service is too slow.
Your Experience Review all the data and then write
a paragraph about the restaurant.ACTIVITY 2: USING STRONG TOPIC SENTENCES
A strong topic sentence needs to:
«Have a clear focus that is not too broad or too narrow. If the focus is too broad or too narrow
the reader will be confused about the writer's purpose.
Too Broad: There are many restaurants in Johannesburg
x Too Narrow. Brian's Bread Basket is an Irish restaurant.
Y Clear Focus: The variety of restaurants in Johannesburg provides an opportunity to
experience other cultures’ cuisine without leaving South Africa.
Which topic sentences are strong? Which are weak? Why?
1. Itis important to choose a restaurant that serves healthy food when planning a banquet.
2. Healthy food is essential for planning a banquet and that is also how | eat at home.
3. | would never work in a restaurant because | eat in restaurants,
4. The Hungry Hippo is a restaurant.
5. The Crazy Cow, one of the most popular restaurants in Daegu, is famous for its imported
beef and “old west” décor.
6. Dinning out can be cheaper than cooking for a single person.
7. Many people like restaurants.
8. | think some restaurants do a good business.
Write topic sentences for the following topics (topic + idea or topic + opinion):
1. School lunches
2. Cell phones
3. New restaurant
4, Trends
Activity 2: Writing a Restaurant Review
Write a review ofa restaurant. The following are some guidelines for writing a review:
Begin with a general statement that mentions the restaurant's name and location
« Itis also possible to begin with a “hook" and then provide specifics about the restaurant.
+ Food -Describe the food on the menu in detail. You can mention a particular dish that you
have had there, if you think it is appropriate
+ Atmosphere —Discuss the exterior and interior décor. Also mention the ambience,
background music and special features of the restaurant.
+ Service -Some reviews may give details about the service from the first moment a
customer enters the restaurant until the customer has finished the meal and leaves. It is
okay to mention the name of a server or chef that is exceptionally friendly, helpful or
talented.
+ Clientele —Mention what type of people like to go there. Is there a dress code?
+ Price -It is important to mention the general price range; however, specifics are not
necessary. A “hint” about whether the place is expensive or cheap may be adequate.
+ Location —Is the restaurant hard to find?
+ Other details -Do customers need reservations? What are the hours? Is it crowded on
weekends?
+ The “Bottom Line” -Overall Conclusion. Make a couple of final comments and give the
restaurant some type of “score” that will help other people decide whether they want to go
there or not.‘An example of a book review:
The Alchemist: A modern Parable
Author: Paulo Coelho Publisher: HarperTorch
The Alchemist by Paulo Coelho is a modern parable with a clear message: that you
should follow your dream and become the person you are meant to be.
Set in a pre-modern time in Spain and North Africa, the main character, Santiago,
is @ shepherd. He dreams that if he travels to the pyramids in Egypt he will find
treasure, so he sets off on a quest. On the way he finds work with a merchant who
has given up on pursuing his own quest, and he finds an alchemist who is living out
his very own ‘personal legend’.
A number of times Santiago has to overcome the temptation to give up his journey
and settle for a life that does not reflect his dream. However, he does persevere
with his quest, and, ultimately, his story shows that perseverance does pay off,
while also showing that the journey itself is important.
The simple style of this coming-of-age fantasy novel makes it easy to read, even as
it deals with a deep issue. While some sceptics might find the tangible faith that
underlies the novel naive, its sure to inspire everyone who is trying to discover
their calling in life
An example of a restaurant review:
Sit down at Hlala Panzi
A feast awaits you
By Jessica Smith
Location: 5 Main Road, Waterfall Mall, Rustenburg
Telephone: 014 597 5563,
Cuisine: Contemporary African
Price of a main course: from R50 to approximately R150
Service: Very good
Waterfall Mall is known for being a cultural hub, and now there's anew kid on the
block, the contemporary African restaurant Hlala Panzi.
Upon entering, | feel like | am in an upmarket cave, where the rough walls are
covered with iconic San rack art. ‘Hlala Panzi’ means ‘sit down’ in isixhosa~so | do
just that, on a tree stump set around a circular table. The table cloths are covered
with African animal prints, and | suddenly feel as if I'm far away from the bustle of.
city life.
| look at the menu. It’s a fusion of Diner meets Africa. Think Ostrich Burger with
creamy mielie-pap instead of the usual fries. The menu also offers umgombothi, a
traditional Xhosa beer made from fermented maize and sorghum. There is even
and African-inspired breakfast combo of mielie-pap, amasi (similar to buttermilk)
and blueberries.
The tie should consist of the name
ofthe boak anda phrase tat gives
your overel opinion oft separated
by acobn,
The frst paregraph gives the name
af the book and the name ofthe
suitor, and the underiyng message.
The second paragraph describes the
setting andthe main characters
The third paragraph gies some
information about the stayhine. but
does nat giveaway the ending
Use a ser -formel register and style
‘that is thought but concise
The fourth paragraph describes the
style and gives the genre of te book
‘also suggest wha wl ey reading
this bok
Acately subheading indicating that
‘the review will be positive
Name ofthe reviewer
ay inlormation given before the
first paragraph.
The first paragraph els you about
‘the locaton and indicates the
restaurant is new.
The second paragraph focuses on
dbcor end ambience.
Subjective point of view.
The third paragraph focuses on food
and dink. on offer
The fourth paregreph dels with
service and prices
The service is quick and cheerful, and | am pleasantly surprised by the modes bill. | [he estparsgreph suggest who will
enjoy visting this resteerant. and
Those looking for a hearty African meal will find that this restaurant is right on ‘gives it four out of fie stars wit an
target. Hlala Panzi is awarded four out of five impala! Abicen twist
33[Restaurant] Play/ Performance [Movie [Book [CD
Identify what
Name! Title + name of Title
is being Tite
reviewed
7 PODS
| who | Owner! chet Witer/cirector actors | Director! actors wre ube | Musician’ Producer
Which servos Which shops! onine | Which shopa/ online
| wie | sms [wm | ponent | cae anti | or orate
specials cinemas shops siores
Whenis it being performed | _Wnenisitbeing | wie. wit it star being | When wilit stat being
oo (ime and days) ae can | available available
days! period)
theatre arena (on circuit! DVD)
Genre: comedy! tragedy! ] Genre: rom-comi sci-fi
Types of food
eect feel ape) music! basic storyline basic storyline
Genre/ basic storyline Genre music
VEmm=enz
Taste ‘actors convincing ‘acting ually writing 7 Song choice
Presentation Scenery Setting descriptive factual | words! Iyrcs;
Service Backdrop & Props special effects development of Voice
Evaluation: Price Music soundtrack characters Rhythm
environment special effects Prot quailty of lustration |” produced
atmosphere Plot
2
a
5
Possible criticisms/ warnings/ how could it have been improved
Rating: clearly indicate WHAT/S_or /100.‘Acclaimed ‘Accomplished
Blissful
‘Appetizing
Aromatic Award-winning
Authentic Adventurous Brilliant
Beautifully presented Based on Catchy
Beautifully filmed Classic
Clean
Chef's choice Big-budget
Country-fresh Breathtaking Cleverly-written
Creamy Character-driven Complex
crisp Complex Deftly-produced
Crunchy Critically acclaimed Dynamic
Delectable Current Endlessly-playable
Delicious Daring Sophisticated
Well-paced Vocal
Musical
Bite-size
Inviting
Thrilling
Upbeat
Juicy
Irresistible Suspenseful
Home-made Immensely talented Masterful
High-end Highly original Lyrical
Finest Gripping Layered
Lively Must-see Latest
Locally produced Funny Rhythmic
Melt-in-your-mouth Star-studded Trademark
Moist Feel-good Talented
Organic Fast-paced Highly-tistenable
Perfectly cooked Sentimental Poignant
Zesty Romantic Harmonic
World-class Riveting Poetic
Velvety Entertaining Flawless
Quirky Feel-good
Notable
Tasty
Realistic
Successful
synthetic
Tender
Sweet Dramatic
Scrumptious Powerful
NAR aaCV & COVER LETTER
‘A Curriculum Vitae (CV) is a document through which the writer presents himself/herself to the
world. The document should present a strong, first impression of the candidate. It should present
information clearly, objectively, and concisely.
Remember, a CV must address the post for which the candidate seeks employment. For example,
a candidate who applies for a sports-related post will present a CV which speaks more about the
candidate's prowess in sports than in the academic.
The following aspects must be addressed:
Y Personal details
¥ Formal Qualifications
¥ Work experience (if applicable)
Y Referees
A covering letter is a summary of the contents of the CV and is always accompanied by a detailed
CV. The purpose is to introduce the applicant and provide information on why the applicant would
be the most suitable candidate for the position.
EXAMPLE OF CV & COVER LETTER:
CURRICULUM VITAE OF
PERSONAL DETAILS
‘Surname and full names
Date of birth
Identity number
Address
Contact numbers
Gender
Marital status
Dependants
Rel
Nationality
Criminal record
FORMAL QUALIFICATIONS
Secondary education
Name of institution
Highest qualification
obtained
Year of completion
Tertiary education
Name of institution
Highest qualification
obtained
Year of completion
WORK EXPERIENCE
Name and address of
employer
Date of employment
PositionREFEREES
Name Relationship Contact number
1.
2.
3.
180 Grove Road
Chatsworth
4084
21 November 2018
‘The Manager
The Good Read
Grove Centre
Pelican Road
Chatsworth
4084
Dear Sir / Madam
Application for post of shop assistant
| would like to apply for a part-time shop-assistant position at the Chatsworth branch of The Good Read
| am an eighteen-year-old matric learner at Turnstone Secondary School. | am well-read and hava a
passion for books. | am also punctual, responsible, honest and hard-working,
| am available to work in the evenings, weekends, public holidays and the December holidays. Transport
to and from work will not be a problem as | live only a few roads away from Grove Centre.
Ifyou have any openings for part-time staff | hope that you will invite me for an interview. | can be
contacted at the above address, or on the following celi phone number: 076 489 2398.
Thank you for your consideration.
Yours faithfully
Khanyile Shabar
Khanyasile Shabanya
Activity: Compile a CV and Cover letter
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aim: to bring families together and remind people that every cloud has a silver lining.
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Join us as WAITRESS, ASSISTANT MANAGER or BARISTA, depending on your skills and
experience.
Email us at: jobs@coffeebeans.co.zaAGENDA & MINUTES OF MEETING
‘An agenda is a document that is sent out before a meeting to all the people who will be
attending the meeting. It indicates what will be discussed at that meeting, so that the people who
will be attending are prepared for the discussions that will take piace.
The following items must be included in an agenda.
Name of organisation
Date and time and venue of meeting
Agenda items
1. Opening and Welcome
2. Apologies
3. Attendance
4, Reading and adoption of minutes of previous meeting
5. Matters arising
6 New matters
6.1 Dwindling number of library users
6.2,
t, General
8. Date of next meeting
9. Closure
The minutes of a meeting are a record of what happened at a meeting and decisions that were
taken,
The minutes must:
f
v
7
KAKA
<
Reflect the name of the organisation
Show the date, the place and the time at which the meeting was held
State the name of the people who attended the meeting — can be added as an annexure,
attendance register
Quote resolutions word for word
Provide a summary of what was proposed and finally agreed upon
Be written in the past tense
Leave out trivialities like jokes
Only become legal and binding once signed and dated by the chairperson after being
read and adopted in the next meeting
Indicate time meeting endedExample of format:
Name of Organisation
‘Smallville Public Library
Date and time and venue of meeting
nutes of meeting held on 12 February 2018 in the Smallville Public Library boardroom at 9h00.
‘Agenda items:
4, Opening and Welcome
The chairperson, Mr Blue, opened the meeting and welcomed all members present.
2, Apologies
Mr Grey was on leave
3, Attendance
Refer to attached attendance register
a Reading and adoption of minutes of previous meeting
Minutes of previous meeting were read and adopted by Mrs Black and seconded by Mr Green.
Matters arising from the minutes
5. 5.1 Mrs Yellow reported on the progress of the farewell function arrangements of Mr Orange:
who was retiring at the end of March.
6 _ Newmatters
6.1 [twas noted with concem that the number of secondary schoo! learners visiting the library
had dwindled. It was decided that Ms Violet and Ms Indigo would embark on a campaign to
recruit learners from the local secondary schools by visiting the school.
General
The staff was reminded of the black and red theme for Valentine's Day.
8 Date of next meeting
12 March 2018 at 900.
9. Closure
The meeting closed at 10h00
ACTIVITY: COMPILING AN AGENDA AND MINUTES OF THE MEETING
You are the secretary of a schoo! committee that has been entrusted with arranging a party for a
home for senior citizens. Draw up the agenda for a meeting where the main aim is to find out how
far everyone is with his/her allocated duties. Then write up the minutes of this meeting, following
the agenda carefully.
39Sentence stems for Letter Activity 2.
FOR THE TEACHER TO COPY AND CUT OUT.
With reference to our
telephone conversation
| (about)
With reference to your
advertisement
| am writing this letter to
request
lam writing this letter to
complain in the strongest
terms about
I find it most
dissatisfactory that...
Please accept my sincere
apologies.
I/we apologise for any
inconvenience caused
lam writing to enquire
about...
| would appreciate it if you
could...
Please advise
Thanking you in advance.
This is due to...
| was delighted to hear
that...
lam writing on behalf of...
| look forward to hearing
from you.
If you require any further
information, please do not
hesitate to contact me.DBE Creative Writing Notes
‘The Answer Series Grade 12 HL
Peer created assessments