Nancie Business Plan
Nancie Business Plan
EMAIL : info@diwalent.com
WEBSITE : www.diwaleenterprises.co.ke
DECLARATION
I declare that this is my original business plan which am sure it has never been put in writing or
presented to any exam bodies for examination purposes.
This project has been submitted by my approval as the college supervisor at East Africa Institute
of Certified Studies
TABLE OF CONTENT
Declaration …………………………………………………………………… i
Table of Content ……………………………………………………………… ii
Dedication ……………………………………………………………………. iv
Acknowledgement …………………………………………………………… v
Executive Summary …………………………………………………………. vi
CHAPTER 1
1.0 Business Description ……………………………………………….. 1
1.1 Owners background …………………………………………………. 1
1.2 Business Name ……………………………………………………… 1
1.3 Business location & address ………………………………………… 1
1.4 Form of ownership ………………………………………………….. 1
1.5 Type of ownership….……………………………………………….. 2
1.6 Product service ……………………………………………………… 2
1.7 Justification of opportunity …………………………………………. 2
1.8 Industry ……………………………………………………………… 2
1.9 Goals of Business …………………………………………………… 3
1.10 Entry and Growth …………………………………………………… 4
CHAPTER 2
2.0 Marketing Plan …………………………………………………….. 5
2.1 Customers ………………………………………………………….. 5
2.2 Market shares ………………………………………………………. 5
2.3 Competition ………………………………………………………… 6
2.4 Advertisement and promotion ……………………………………… 7
2.5 Pricing strategy …………………………………………………….. 7
2.6 Sales Tactics ……………………………………………………….. 8
2.7 Distribution strategy ……………………………………………….. 8
CHAPTER 3
3.0 Organizational and managerial plan ………………………..……….. 9
DEDICATION
I dedicate this project to my dear parents for their thin and thick support that made me prosper in
my studies
May the Almighty God Bless your general life’s and earn more to support my upcoming brothers
and sisters
ACKNOWLEDGEMENT
I sincerely thank the Almighty Lord for his gift of life, peace, love and Unity that has enabled me
to be of East Africa Institute of certified studies for this precious Goal.
I can't fail to close my eyes to thank nick Mwenda and Kamau Theuri who supported me
financially and materially.
May Almighty’s powers and favors fall in your hearts now and forever more.
EXECUTIVE SUMMARY
BUSINESS DESCRIPTION
In the present time, it's very hard to differentiate one electronic from another due to several
emerging electronic but Hotpoint electronic will be a model metropolis for the new economic
boom in Kenya.
Our main plan is to suit one outlet in Kikima Town preferably near kindu supermarket later on
due to our effort with the stakeholders we will develop other electronic outlet in and outside
Kikima town so as to meet our customer’s needs.
Our mission is to be the best out of all the electronic dealers in Kenya and provide our customers
with high quality electronic products at a good price.
v) Promote good relationship with customers and create good image of the business.
Most of our customers for the proposed business are going to be individual households,
churches, schools, Hotels and club/bar. The owner of the business wishes/plans to meet them via
Notice, advertisements, internet and posters. The pricing of our products will favor both poor
and rich people since they are all around and considered.
Other trained and skilled personnel’s will be employed to take care of the daily tasks for example
secretary, cashier and accountants.
The business intends to use the modern technology to serve the customers. It will require
computers which will help speed up the rate of serving our customers. Apart from the
electronics we will also provide an M-pesa around to help customers purchase the products and
pay via Mpesa.
Other external factors like competition, political unreliable supplies and Government policies
may look like affecting our business but will be dealt with accordingly to avoid hindering our
operations.
A total of Kshs 50,000.00 is going to be availed in starting and developing the business. The
amount is to be spent to acquire electronic gadgets and equipment, premises and other pre-
operational costs. I will contribute/fund Kshs 400,000 from my own capital, my family and
friends to lend Kshs 200,000.00 and a bank loan of Kshs. 250,000.00. The loan will be paid
within one and half a year.
CHAPTER ONE
Making sure all duties are attended as required and have commitments to maximize the
market opportunities like means and ways of reaching the business to expansion stage.
1.5 TYPE OF OWNERSHIP
The enterprise will be a new initiative. It will be encountered in all kinds of electrical
gadgets like Home theatres, hoofers, loud speakers, mobile phones, laptops, computers
and many others. It will involve both large scale and small scale selling.
The product will include Home theatres, hoofers, loud speakers, mobile phones, laptops,
computers, Radios, electrical cables, bulb, televisions, Solar panels’ and digital cameras. The
products will be aimed to be sold and supplied to schools, churches, individual household, bars
and clubs, hospitals and to other business owners.
1.8 INDUSTRY
The business belongs to a factory manufacturing electrical and electronic products
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There are three operating firms which I feel are my biggest competitors ground that area.
The business seems to grow very faster since other firm products and goods exhaust in
time and also their management and the way of handing customers is pathetic.
The proposed required capital is Kshs 850,000 and will be broken in the following ways;
The business will also require the following workers to take parts in various position of
location
A manager
Accountant
A secretary
Two waiters / cashiers
Two delivery persons
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Entry plan
After I know the competitors prices, I will lower the price of my products to a reasonable
price.
Also the management will focus on high quality products.
Competitors Hotpoint Electronic
1. Poor customer relation Develop and relationship and
consider them as part of the business
2. Low products of quality Will focus on original and high
quality
3. Don’t offer warrant for Will offer warrant for every product
their products sold, to our customers
4. Only give fixed prices to The prices will be bargainable to a
their goods reasonable price
Growth Plan
To make sure the growth of the business runs smoothly all the profits gained will be used
to add new products to meet different customers.
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CHAPTER 2
2.1 CUSTOMERS
The valued customers to the business will include retailers, household, schools, churches,
hospitals, bar and Hotels.
The population size of this county totals to a minimum of about 6000 people. About 905
of the people living within are public servants, business owners and others from private
sectors.
Verbal communication will be highly valued in advertising our products though there will
be other channels means.
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PROMOTION EXPENSES
METHODS COSTS (KSHS)
Road Shows 3,000
Workshops 10,000
Seminars 4,000
Advertising 7,000
Total 24,000
2.3 Competition
The business will be located at Makueni County with other firms dealing with similar
products.
About two competitive firms are located near Hotpoint electronic while other is a few
meters away but opposite side.
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The competitors are, exotic electronics, Boosters extension electronic, cool electronics,
Riziki Ngema electronic among others.
Hotpoint Electronic will take advantage and master their weakness and work smart to
improve on them.
Hotpoint Electronic will also promote their sales by the following methods;
(i) Discount
This will only be offered to customers who purchase goods in large quantities.
(ii) Credit Purchase
To those customers who purchase products regularly from our enterprises
(iii) Transport
For customers who purchase bulky goods, transport will be offered to them.
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CHAPTER THREE
Also should be a computer literate having done Ms-word, Ms-Ecxell and quick books.
Should have done Diploma in supply chain management he/she should make payment
done in time
He/she should make sure purchases are done in time to avoid stock out.
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A MANAGER
WAITERS
The number of workers will be 7; working hours will be from 8:00am to 5:00pm as required by
law.
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a) Recruitments
The employees will be recruited through advertisement and the applicants will be
interviewed and also undergo final section.
b) Training
The balance will be holding seminars on monthly basis to train its workers. This will
enable them to work and attend their duties fairly.
c) Promotion
Employees will be given promotion in order to increase their working interest. Awards to
the workers will depend on individual efforts towards his/her department
INCENTIVES
Incentives given to the employees will be;
i) Insuring employees against within the premises
ii) Providing tea and lunch
iii) Award and gifts at the end of every years
3.5 LEGAL SERVICES, PERMIT AND BY-LAWS
a) Licences
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The firm will obtain business licence from the ministry of trade and Industry through
county council of kikima at Kshs 10,000/= per year. It will be renewable annually
b) PERMIT
There will be obtained from the municipal council of Kikima. This is a single business
permits at Kshs 5,000 and will be renewable annually.
c) By Laws
The environment conservation will be highly adhered to by the Hotpoint enterprise. High
level of hygiene will be observed.
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CHAPTER 4
4.3 Plans for maintaining and repairing machinery and equipment JUMBO MACHINE
OPERATORS AND REPAIRS
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6 5 4
2
3
MAIN ENTRANCE
KEY
1. M-pesa
2. Sales area
3. Store a for designed product
4. Secretary office
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2017
Total 78,600
4.6 PRODUCT STRATEGY
This will be after the firm has started gaining its profit just after few months of
operation.
Since the materials are readly available, the proprietor of the firm is going to purchase
more materials during harvesting and keep them in the store.
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CHAPTER 5
5.0 FINANCIAL PLAN
This chapter of finance plan deals with the financial issue of a firm. Aimed at allocating
limited financial resource through proper financial management.
Items Amount(Ksh)
Machines tools and equipment. 400,000
Installations 10,000
Furniture 55,000
Office stationery 3,600
Computer 75,000
Insurance 20,000
Shelves/dollies 35,000
Working benches 5,000
Total costs 603,600
The assumption made in arriving of the stock product of Kshs 935,000 is that the total products
requirement is:-
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5.3 CASH FLOW PROJECTION STATEMENT FOR THE YEAR ENDING 31ST DECEMBER 2022
ITEM JAN FEB MAR APR MAY JUN JUL AUG SEPT. OCT NOV DEC TOTAL
Cash flow
Opening stock 30000 35000 33000 40000 34500 30000 32000 34000 360000 37000 35000 38000 4145000
0 0 0 0 0 0 0 0 0 0 0
Cash sales 25000 31000 30000 35000 30000 25000 30000 29000 340000 31000 33000 35000 3680000
0 0 0 0 0 0 0 0 0 0 0
Debtors - 30000 - - 15000 - - - - - 12000 - 165000
0
Total inflow 55000 69000 63000 75000 66000 55000 62000 63000 700000 68000 80000 73000 7990000
0 0 0 0 0 0 0 0 0 0
Cash outflow
Purchases 70500 80000 80500 91000 70000 75000 80000 85000 90000 90500 80000 85000 977500
Salaries 65800 65800 65800 65800 65800 65800 65800 65800 65800 65800 65800 65800 789600
Creditors - 40000 30000 35000 49000 55000 45000 50000 65000 45000 40000 46000 500000
Loan 10000 10000 10000 10000 10000 10000 10000 10000 10000 10000 10000 10000 120000
Advertisement 6000 - - 4000 - - - 4500 - 3000 - - 17500
Insurance - - - - - - - - - - - 20000 20000
Tax (income) 4100 4100 4100 4100 4100 4100 4100 4100 4100 4100 4100 4100 49200
License/permit - - - - - - - - - - - 15000 15000
Stationery 3000 - - 3000 - - 3000 - - 3000 - - 12000
Electricity 1100 1200 1300 1200 1500 1200 1100 900 800 950 1200 1300 13550
Postage 1000 1100 1200 900 900 800 700 1000 1200 1100 900 1000 80200
Telephone 500 1000 1500 1200 900 800 700 600 700 850 900 1000 10600
Incentives 10500 11000 12000 10000 10800 10700 10600 10100 12000 14000 12500 14000 138200
Utilities 2000 1800 2000 4000 2500 3000 3500 15001 1600 1700 1800 1900 27300
Maintenance - - - 2000 - - - 2000 - - - 2000 6000
Total cash out 19250 21600 20840 23120 21450 22640 22450 23550 251200 24000 21720 26710 2776700
flow 0 0 0 0 0 0 0 0 0 0 0
Net cash 35750 47400 42160 51880 44550 32360 39550 39450 448800 44000 58280 46290 5213300
0 0 0 0 0 0 0 0 0 0 0
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5.4 PRO-FORMA PROFIT AND LOSS ACCOUNT FOR THE YEAR ENDED 31ST
DECEMBER, 2022
Sales 3,680,000
Loss expenses
Salaries 789,600
Insurance 20,000
Telephone 10,650
Advertisement 17,500
Stationery 12,000
Electricity 13,550
Incentives 138,200
Maintenance 6,000
Postage 80,200
Licences & permits 15,000
Utilities 27,200 1,129,900
Net profit 1,192,600
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Fixed assets
Display case 30,000
Shelves 35,000
Furniture 55,000
Working benches 19,500 139,500
3,680,000 x 1,302,000
3,680,000 – 1,090,800
Kshs 1,850,517
= 1,302,000 x 100
3,680 – 1,090,800
= 50.29%
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The owner of the firm intends to borrow Kshs 450,000 from the bank and friends as
stipulated in the table above.
= 2,322,500
3,680,000
= 0.6311
The return on investment for the first three years is going to be:-
Year 1 = 1192600
850000
= 1.403
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APPENDIX I
POSTERS
HE
DIWALE ENTERPRISES
Weekly operation 6:30am to 8:00PM
High quality products
Visit us and purchase products of your choice
BILLBOARD
DIWALE
DE DE
ENTERPRISES
P.O. BOX 651-0012
KIKIMA– KENYA
VISIT US AT KIKIMA TOWN NEAR KINDU SUPERMARKET
OFF MBOONI BOYSROAD
“FOR ALL YOUR BEST QUALITY PRODUCTS AND SERVICES”
BUSINESS CARD
HOTPOINT ELECTRONICS
NEAR: KINDU SUPERMARKET
MBOONI BOYS ROAD
Cell: 0759349953
Email: info@diwalent.com
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APPENDIX II
NANCY NANJALA
MANAGING DIRECTOR
HOTPOINT ELECTRONICS
P.O. BOX 651-0012
KIKIMA - KENYA
Cell:0759349953
Email: info@diwalent.com
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APPENDIX III
i) Home theater
ii) Woofers
v) Radios
vii) DVD
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