SAINT JOHN AND PAUL EDUCATIONAL FOUNDATION INC

PAMANA COMPOUND, HALANG CALAMBA CITY.

PROCESS RECORDING / NURSE - PATIENT INTERACTION

Nurse Patient Therapeutic Rationale

communication
technique

Verbal Non- verbal Verbal Non- verbal

1.) "Hello, sir Wave hands "Hello din po, Wave hands Giving Greeting the patient
Good Morning po" Smile to pt ma'am Good Smile to pt recognition. by name, indicating
Maintain moderate Morning din po." Maintain moderate awareness of
eye contact eye contact change,
Good posture Good posture. or noting efforts the
In face to face In face to face patient has made all
position to the position to the show that the nurse
patient nurse recognizes the
client as a person,
as an individual.
Such
recognition does
not carry the notion
of value, that is, of
being “good” or
“bad.

2.) “Ako po si Moderate eye "Ako naman po si In face to face Giving Informing the
Jodilyn L. contact F.L.R nice to meet position to the information patient of facts
Matunog, 3rd year In face to face you.” nurse. increases his or her
nursing student po position to patient Maintain moderate knowledge
from Saint John and Lean forward eye contact. about a topic or lets
Paul Educational Shake hands Good and open the patient know
Foundation Inc. ako Movement of hands posture. what to expect. The

JODILYN L. MATUNOG
BSN 3
 SAINT JOHN AND PAUL EDUCATIONAL FOUNDATION INC
PAMANA COMPOUND, HALANG CALAMBA CITY.

po ang magiging a nurse is

nurse nyo po functioning as a
ngayon july 24, resource person.
hanggang july 28, Giving
friday. information also
builds trust with the
client

3.) “kumusta naman In face to face "I’m fine so far i Hand gesture Consensual For verbal
po kayo dito position to patient feel good" Expressive validation communication to
F.L.R?" Lean forward Good and open be meaningful, it is
Maintain moderate posture. essential
eye contact Position to the that the words
nurse being used have the
same meaning for
both
or all participants.
Sometimes, words,
phrases, or slang
terms have different
meanings to
different people and
can
be easily
misunderstood..

4.) "J.L.R.C Ano Moderate eye "I was here because Making eye Reflecting Reflection
po bang dahilan contact my family didn't contact. encourages the
kung bakit po kayo Lean forward want me to be with Hint of sadness in patient to recognize
nandito?" Open body position them anymore ." the eyes and accept his
Movement of hands Expressive using or her own feelings.

JODILYN L. MATUNOG
BSN 3
 SAINT JOHN AND PAUL EDUCATIONAL FOUNDATION INC
PAMANA COMPOUND, HALANG CALAMBA CITY.

In face to face hand gestures The nurse indicates

position to the Position to the that the client’s
patient . nurse point of view has
value and that the
client has the right
to
have opinions,
make decisions, and
think
independently.

5.) “Bakit po ano Moderate eye “Back then, I was Lean forward General leads General leads
bang nangyari, can contact ano- wha..what did Moderate eye indicate that the
you tell me more Lean forward you call this, I was contact nurse is listening
about what Open body position experiencing a Movement of hands and following
happened before?” Movement of hands blood loss back In face to face what the patient is
In face to face then. It was a lot of Expressive saying without
position to the blood coming out to Facial Expression taking away the
patient me that’s why I of sadness initiative
became like this, Stuttering for the interaction.
nagging mainitin Position to the They also
ang ulo ko and I nurse encourage the client
used to have a big, to
big fight with my continue if he or
brother. That's why she is hesitant or
when my parents uncomfortable
died they decided to about the
send me here. I was topic.
here simula pa nung
2012 and the last
time they visited

JODILYN L. MATUNOG
BSN 3
 SAINT JOHN AND PAUL EDUCATIONAL FOUNDATION INC
PAMANA COMPOUND, HALANG CALAMBA CITY.

me i-its around
2015. Bale 11 years
na ako dito sa totoo
lang gusto ko na
makauwi at
makasama sila but
ma’am beng told
me my family
wasn’t ready to see
me or to be with
me. All I wanted to
do is to go home
and spend the rest
of my life there also
formulating ideas.
My plan was to
start a business
there.

6.) "Ano-ano po Moderate eye "Every Morning I Looks away Exploring When patient deal
ba ang ginagawa contact used to take small Movement of the with topics
niyo po at Lean forward walks sa loob hand superficially,
pinagkakaabalahan Shake hands meron din naman Pointing part of the exploring can
po dito?" Movement of hand kaming mga body help them examine
In face to face activities dito we do In face to face the issue more fully.
position to the exercises, nung position to the Any problem or
patient mga bata-bata pa nurse. concern can be
ako I used to carry better understood if
heavy things but explored in depth.
now I can’t do that If the
anymore because of patient expresses an
my back aches ." unwillingness to

JODILYN L. MATUNOG
BSN 3
 SAINT JOHN AND PAUL EDUCATIONAL FOUNDATION INC
PAMANA COMPOUND, HALANG CALAMBA CITY.

explore a subject,
However, the nurse
must respect his or
her wishes.

LESSON LEARNED

1. I’ve learned that patients also sense your energy and openness to them. That is why it is important that we establish rapport
and make a good impression on them. In that way they can trust you with their thoughts and feelings.

JODILYN L. MATUNOG
BSN 3