Ilustre Municipalidad de Rio Bueno
Departamento de Administración de Educación Municipal
Liceo Técnico Profesional de Rio Bueno
English Language Teacher: Karina Cañoles Grade:
Name: Date:
OA 7 Criterio de evaluación:
Comunicarse en inglés básico con los turistas, atendiendo sus 1.1
necesidades y requerimientos. Completa registros y fichas, de acuerdo a la información
Habilidad: turística recepcionada, mediante avisos publicitarios
Leer y comprender información general, específica y vocabulario del (eventos especiales, atractivos turísticos, alojamiento,
área de textos técnicos turísticos en idioma inglés. viajes, etc.)
Vocabulary
Car hire
1. Look at the online booking form for car hire at Cape Town 3. Find words which are the
airport. opposite of
2. Find words, phrases, or abbreviations that mean... 1. automtic (for describing gears)
2. pick up
1 four doors with air conditioning 3. empty
2 automatic gears 4. maximun
3 move to a better service
4 insurance cover if you damage the hire car
5 insurance cover if you injure somebody or damage somebody’s car
6 the glass at the front of a car
7 somewhere to put extra luggage on top of the car
8 an extra charge
9 the place where the petrol goes
10 money given as first part of payment
Listening Pronunciation
Car hire dialogue 7. Look at the names of different makes of car.
How would you pronounce them in your
4. Listen to someone picking up a car from the language?
car hire desk at Cape Town airport. Complete the
online booking form. Make of car Pronunciation
5. Listen again. Complete the questions used by
the assistant for each of the prompts from a
training guide.
1 Offer help
Can ________________________________?
2 Find out names 8. Match the names with their phonetic
What _______________________________? transcriptions.
3 Online booking? 9. Listen to the names. Compare the English
Was ________________________________? pronunciation with the pronunciation in your
own language. Pay attention to...
4 Offer upgrade 1 which syllable the main stress is on
Would ______________________________? 2 which consontante sounds are different
3 which vowel sounds are different.
5 Check drop-off
You’re going to drop it off in ten days’ time? 10. Practise the English pronunciation of the
different makes of car.
Is__________________________________?
6 Ask age Speaking
Car hire at an airport
Can you ____________________________? 11. Work in pairs. Student A, you are the
7 Offer additional insurance customer. Choose a car from the form and invent
booking details as you wish. Student B, you are
Do you _____________________________? the car hire agent.
8 Ckeck / offer extras
a. Role-play the conversation, following these
Do you _____________________________? stages.
9 Ask age of child
- Greeting - Ask for payment
How old ____________________________? - Ask name - Check for any other
10 Anything else? - Make special offer requests
- Check booking details - Explain collection
Is there _____________________________? - Check insurance arrangements
11 Get signature options - Say goodbye
- Check extras
Could you ___________________________?
12 Ask method of payment b. Now change roles.
How will ____________________________?
6. Use the questions to practise the dialogue with
a partner.
Vocabulary Reading
Arriving and moving on Cape Town arrival information
12. Look at the list of arrival places. Where do 16. In pairs, read these questions. Which of the
you find them? words from vocabulary do you think will appear
Examples in the answers?
At an airport, at a seaport, at a land border
1 domestic / international terminal 1. How long will it take to drive from the airport to the
2 terminus city centre?
3 arrival lounge 2. What transport services are available from the
4 Customs airport to the city centre?
5 border control 3. Where can you find a taxi?
6 immigration 4. How much will a taxi cost?
7 harbour 5. Where do the intercity buses and mainline trains
8 meeting point terminate?
6. Where can tourists find information?
13. What happens at each place?
17. Read the text and answer the questions in 16.
14. Match a word in A with a word in B. There
may be more than one possibility.
A B
1. accomodation a ___ booking service
2. car b ___ bus
3. city c ___ centre
4. connecting d ___ desk
5. information e ___ flight
6. rush f ___ hour
7. scheduled g ___ lounge
8. shuttle h ___ rank
9. taxi i ___ rental
10. transfer j ___ service
11. transit
15. Complete the arrival information sheet using
words from 14.
If you have a 1_______________ flight, please go to
the 2_______________ lounge.
There is a 3_______________ bus between the
airport and the city centre. This scheduled
4_______________ takes approximately 30 minutes
(45 minutes in the 5_______________).
Alternatively, you can go to the 6_______________
rank.
If you have pre-booked to the transfer
7_______________, please go to the information
8_______________ to meet your driver.
If you have pre-booked a hire car, please go to the
9_______________ desks.
18. Look at the text again. Find examples of Find out
sentences that include the following words. 19. What are the nearest international points of
arrival to the place where you are studying?
- There is / there are - Terminate(s) Research the different points – by air, land, and
- You’ll need - Best place sea (if appropriate) – and find out as much about
- You’ll find - Everything you need them as possible.
- If - Must
- Operate(s) Writing
Arrival information
For each sentence you found, write a different 20. Write an arrival information sheet for your
sentence. city or region. If appropriate, include sections on
Example
(from the text) There’s a scheduled service to the - general arrival - intercity buses and
main train terminus. information trains
(different sentence) There’s a minibus service to the - airport to city / town - other arrival points
city. centre - car hire
- information.
