V5FS/D1/S5

Date 15 January 2019 Your bill The details 1 of 4

This is not a tax invoice
Any questions?
Go to eonenergy.com/FAQ
Call our UK call centres 0345 302 4327
Mon to Fri 8am to 8pm and Sat 8am to 6pm.
Scan this using apps For training purposes, we may record calls sometimes.
from price comparison
FXRB C The Occupier websites to see if you're Your account number 0160 9179 2590
on the best deal for you.
88 Peveril Road
Peterborough
Cambridgeshire
PE1 3PR

First electricity bill - estimated

If your actual readings are different to our estimates, go to eonenergy.com/readings or call us on 0345 302 4327

On this bill f

Want to switch your tariff?

Electricity charges - see back for info £63.94 Go to eonenergy.com/bestdeal
VAT at 5% on £63.94 £3.20 Or call us on 0345 302 4327
Please pay now £67.14

Could you pay less?

Your personal projections Electricity
Electricity £810.17 for the next 12 months Based on your current choices you could
Based on your current tariff. Includes any save £51.54 by switching to:
discounts and VAT at 5%. · Fixed monthly Direct Debit
You could save £55.07 by switching to:
· Fix Online v5
· Fixed monthly Direct Debit

You can only sign up to Fix Online on our website at eonenergy.com We'll tell you if you could save money again on every bill. We may
withdraw our fixed price tariffs from sale at any time without warning, so savings shown above may no longer be available. Savings are
calculated by comparing the personal projection above with 12 months on our cheapest tariff for you. Calculations are based on your
estimated use. Includes VAT at 5%. Remember - if you switch tariffs, your terms and conditions may change significantly. E.ON EnergyPlan
prices may change at any time. More information about your tariff can be found in the 'About your tariff' section. Remember - it might be
worth thinking about switching your tariff or supplier.
 FAS/D1/S5/20
To get a large print, talking or Braille bill, call 0800 051 2193 Your bill The details 2 of 4

About your tariff You can use this info to compare your tariff with other tariffs Electricity source
Electricity Fuel type E.ON Energy E.ON UK UK
Solutions Overall Average
Limited Fuel Average (%) (%)*
Name E.ON EnergyPlan Mix (%)
Paying by On receipt of bill Coal 10.1 10.1 7.64
Tariff ends No end date Natural Gas 53.5 53.5 41.24
Exit fee (only applies if you leave more than 49 days before your tariff ends) Nuclear 16.2 16.2 20.01
No exit fee if you switch supplier Renewable 16.7 16.8 29.04
Estimated use in the last 12 months Other 3.5 3.4 2.07
Total 4,115 kWh Totals 100 100 100
For more information go to eonenergy.com/fuelmix
For electricity at 88 Peveril Road Peterborough PE1 3PR
* Data sourced from www.gov.uk/government/
Meter readings C = customer E = estimate
publications/fuel-mix-disclosure-data-table
E.ON Energy Solutions Limited is part of the E.ON SE Group
Data year: 1 April 2017 to 31 March 2018
Electricity readings
Period Meter no. Previous Present Rate kilowatt hours Other ways to get in touch
16 Dec 18 to 1 Jan 19 K99E096948 52347 C 52525 E Normal 178 Write E.ON, Customer Service Centre, PO Box 7750,
1 Jan 19 to 15 Jan 19 K99E096948 52525 E 52681 E Normal 156 Nottingham, NG1 6WR.
Deaf and hard of hearing customers
Sign online: eonenergy.com/bsl
The details CR = credit Minicom 0800 056 6560
Moving home? Please read your meter, then go to
Electricity charges eonenergy.com/moving or call us on
0345 303 3020
E.ON EnergyPlan Bereavement Support Team: Our dedicated team
of advisers are here to help on 0333 202 4841.
Usage charges £30.17
16 Dec 2018 to 01 Jan 2019 Normal 178 at 16.95p each £30.17
Emergencies
Smell gas? Call 0800 111 999 - open 24/7
Standing charges £4.38
Power cut? Call FREEPHONE 105 - open 24/7
16 Dec 2018 to 31 Dec 2018 16 days at 27.39p £4.38
Usage charges £25.80 Supply details
01 Jan 2019 to 15 Jan 2019 Normal 156 at 16.54p each £25.80 Electricity supply number:
Standing charges 01 801 003
01 Jan 2019 to 14 Jan 2019 14 days at 25.65p £3.59
£3.59
S 10 1288 3347 886
You'd save money if you paid by fixed monthly Direct Debit. To find out more go to eonenergy.com/dd Electricity distributor UK Power Networks, Fore Hamlet,
or contact us. Ipswich, IP3 8AA

Total charges Independent help and advice

Total electricity charges (excluding any discounts and VAT) £63.94 To view the 'Know Your Rights' leaflet or for free,
confidential and impartial advice visit
citizensadvice.org.uk/energy or call the Citizens
Advice consumer helpline on 0345 404 0506.

Unhappy with our service?

We're sorry and we'd like to put it right. You can
contact us in 3 ways:
Email via eonenergy.com/contact, write to
Customer Service Centre, E.ON, PO Box 7750,
Nottingham, NG1 6WR or phone: 0345 302 4327 .
We'll always try to resolve things straight away,
but we'll let you know if we can't. If we've not
sorted out your complaint within 8 weeks, we'll
write to let you know. You can then pass your
complaint to Ombudsman Services: Energy on
0330 440 1624, email osenquiries@os-energy.org,
visit osenquiries@os-energy.org or write to PO Box
966, Warrington WA4 9DF. This is a free,
independent and impartial service. Any decision
reached by the Ombudsman that you accept is
binding on us, but not on you.
For more information, visit our complaints pages
at eonenergy.com/standards

E.ON Energy Solutions Limited Registered Office: Westwood Way, Westwood Business Park, Coventry, CV4 8LG.
Registered in England & Wales, No: 3407430.
 GPP/D1/S5/20
Your bill The details 3 of 4
Date 15 January 2019

How to pay
The E.ON Energy app
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Our app is an easy way to pay your bill. You can also send us meter readings, view your bills and get free energy
saving tips. Our app is available for both Apple and Android phones. Visit eonenergy.com/smartphoneapp for more
details.

Telephone/internet banking
o

Tell your bank: our bank sort code 60-80-09, our bank account number
36166103 and your E.ON account number.

At a bank
t

Take the slip below, with your cash or cheque to your own bank or any Natwest bank (other banks may charge).
Make cheques payable to 'E.ON' and write your E.ON account number on the back.

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By post
Make cheques payable to 'E.ON' and write your account number on the back.
Post cheques with this slip below to . Please don't send us cash through the post.

y
By debit or credit card
Visit eonenergy.com/paybill or call us on 0345 052 0000.

And you can also pay

+
At any Payzone outlet
At any PayPoint outlet
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By cash or cheque at any Post Office.

a

E.ON bank giro credit

Amount due
Reference Credit account number (No fee payable at PO counter)

158
£ 67.14
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288 016091792590 999 157 8464

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6331260160917925901 Cheque
Collection A/C, E.ON Energy Solutions Limited
Date

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