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Task Course 3

The document contains three practice letters. The first letter inquires about a marketing analyst position and asks about team dynamics and ongoing projects. The second letter addresses issues with malfunctioning air conditioning and unreliable Wi-Fi during a hotel stay and recommends regular maintenance and Wi-Fi upgrades. The third letter apologizes for order discrepancies including missing items and an incorrect item, cites internal oversights and errors, and is undertaking investigations and measures to prevent future issues.

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nguyen.viethoan2207
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11 views2 pages

Task Course 3

The document contains three practice letters. The first letter inquires about a marketing analyst position and asks about team dynamics and ongoing projects. The second letter addresses issues with malfunctioning air conditioning and unreliable Wi-Fi during a hotel stay and recommends regular maintenance and Wi-Fi upgrades. The third letter apologizes for order discrepancies including missing items and an incorrect item, cites internal oversights and errors, and is undertaking investigations and measures to prevent future issues.

Uploaded by

nguyen.viethoan2207
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Task Course 3

Practice 1:
Dear Mr. Hannah,

My name is Viet Hoan.Thank you for reaching out about the marketing analyst
position. I am particularly interested in my experience in data analysis and
proficiency in market research tools. Could you please elaborate on the team
dynamics and any ongoing projects?

Best regards,
Viet Hoan.
Practice 2:
Dear Mr. Jackson,

Thank you for addressing my concerns. During my stay, I encountered issues


with a malfunctioning air conditioning unit, causing discomfort, and the Wi-Fi
was consistently unreliable, hindering work tasks. To enhance guest satisfaction,
regular maintenance checks and upgrading the Wi-Fi infrastructure are
recommended.

Best regards,
Viet Hoan.
Practice 3:

Dear Mr. Blascoe,

We deeply regret the inconvenience caused by the recent discrepancies in your


order. The absence of the two red ink cartridges and the dispatch of the incorrect
presentation binder color were the result of internal oversights within our order
processing system. Additionally, the confusion regarding the presentation binder
color stemmed from an error in our order fulfillment process. We sincerely
apologize for any inconvenience this may have caused. Rest assured, we are
currently undertaking a comprehensive investigation to pinpoint the root causes
of these errors and implement robust measures to prevent recurrence in the
future. Could you please provide us with the order number for reference? Your
feedback is greatly appreciated.
Best regards,
Viet Hoan
Warehouse Supervisor.

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