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NOTICE TO CONSUMERS
of the CRAIG-NEW CASTLE PSA WATERWORKS
IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER
State Health Officials have advised us of a failure to meet the Primary Maximum Contaminant
Level (PMCL) for Escherichia coli (E. coli) in accordance with the Virginia Waterworks
Regulations, Water served to our customers during June 2024 did not comply with the PMCL.
because £. coli was detected in a sample collected from our distribution system on June 11, 2024.
E, coli are bacteria. whose presence indicates that the water may be contaminated with human or
animal wastes. Human pathogens in these wastes can cause short-term effects, such as diarrhea,
cramps, nausea, headaches, or other symptoms. They may pose a greater health risk for infants,
‘young children, the elderly, and people with severely compromised immune systems. We violated
‘the standard for £. coli, indicating the need to look for potential problems in water treatment or
distribution. When this occurs, we are required to conduct a detailed assessment to identify
problems and to correct any problems that are found.
General guidelines on ways to lessen the risk of infection by microbes are available from EPA's
Safe Drinking Water Hotline at 1 (800) 426-4791.
State Health Officials feel there is a need for concern about the safety of your water. Therefore,
until further notice:
DO NOT DRINK TAP WATER WITHOUT BOILING IT FIRST
Bring all tap water to a rolling boil, let it boil for one minute, and let it coo! before using, or use
bottled water. Boiled or bottled water should be used for drinking, beverage, and food preparation,
brushing teeth, and making ice. Boiling kills bacteria and other disease-causing microorganisms
in the water. Boiling is the preferred method to assure that the tap water is safe to drink. Water
does not need to be boiled for washing clothes, bathing, washing dishes, or other uses where water
is not ingested. However, care should be taken not to allow children or infants to drink bath water
or allow it to get into their mouths.
Ifyou cannot boil your tap water:
© An alternative method of purification for residents that do not have gas or electricity
available is to use liquid household bleach to disinfect water. The bleach product should
be recently purchased, free of additives and scents, and should contain a hypochlorite
solution of at least 5.25%. Public health officials recommend adding eight (8) drops of
bleach (about % teaspoon) to each gallon of water. The water should be stirred and allowed
to stand for at least 30 minutes before use.
‘© Water purification tablets may also be used by following the manufacturer’s instructions,
‘CONSUMING WATER FROM WATER SOURCES OF UNTESTED AND
UNKNOWN QUALITY MAY POSE A THREAT TO YOUR HEALTH.
State Health Officials will be conducting an assessment of our waterworks to determine the
possible cause for the detection of . coli in our distribution system. We will be following up with
all corrective actions noted in their assessment. You will be notified of future developments.
We anticipate resolving the problem within the next ten days.
For more information, please contact: Mr. Donald Jones at (540) 864-6368
