The Benefits Process,
Modernized with API
How MetLife’s API expertise makes the
complex simple for you and your clients
Benefits administration — like many other areas of the modern workplace — is at a digital crossroads.
The current enviornment involves manual legacy processes which are prone to inefficiencies like long
wait times, limited data sharing, disparate systems, and potential human error. But through
Application Programming Interface (API) technology, MetLife is investing in seamless integrated
systems that manage the complexities of benefits in real time and with an elevated experience.
A technology game changer
Human
MetLife’s API technology simplifies
and digitizes employee benefits
processing to deliver better customer
MetLife
API Resource
Technology
Firms
experiences.
APIs are solutions that allow multiple systems to
communicate and enable secure data exchange
among many parties in real-time. For benefits
administration this means trading wait-times,
tedious work, and disconnected processes for a
central hub that integrates essential info — like Real-time seamless data Enhanced digital Helps save time and
exchange benefits experience prevent errors
data on enrollment, plans, member info and
more — into a shared and optimized experience
for all parties.
Brokers Employers Employees
Metropolitan Life Insurance Company | 200 Park Avenue | New York, NY 10166 © 2021 MetLife Services and Solutions, LLC L1121018248[exp0123][All States]
API with MetLife: an EASY gateway to the
benefits experience
APIs are quickly becoming the norm for the benefits experience — we’re committed to making it the best.
E Experts from MetLife with specialized S Suite of in-demand benefit solutions, including
experience and knowledge in API non-medical, mental wellness, financial wellness,
integrations that are dedicated to your voluntary, and worksite benefits – all supported
success. by MetLife APIs.
A API connectivity catalog that streamlines a Y Yearly investment of millions of dollars into
wide range of benefit actions and functions: research, technology, and relationships to
plan setup, enrollment, eligibility transactions, power API innovation and improvement.
SOH status, EOI, accurate and secure data
transfer, and access anytime and anywhere.
MetLife’s API integrations deliver a streamlined experience across
all parties including brokers, third party benefit administrators,
employers and their employees.
For employers For Human Resource
For brokers
and employees Technology firms
Enables real-time benefit plan setup, Simplifies complex benefit processes by Streamlines the administrative experience
documentation, and benefits modernizing HR benefit administration between MetLife and third parties, and
management, saving time and systems to be easier and faster while allows employees to engage in products
eliminating errors. ensuring compliance and data security. through solutions like digital Statement of
Health, provider lookup, and many more.
Connects all platforms into one, Delivers a streamlined user experience
enabling standardization of data. for employees to enroll in the right Encourages collaboration that focuses
benefits and stay engaged with their on innovation, improvement, and
benefits all year. standardization.
Speak to your MetLife representative today about
our API integrations that can help you deliver the
best benefits experience to your clients.
Metropolitan Life Insurance Company | 200 Park Avenue | New York, NY 10166 © 2021 MetLife Services and Solutions, LLC L1121018248[exp0123][All States]