Summary Senior management professional with over 20 years of work experience in Corporate, IT (BPO /KPO),

Retail, Airlines, and Manufacturing Sectors. Apart from being a HR professional, actively involved in
running business due to my business acumen. Have led and built IT/BPO-KPO organizations.

Experience of having managed Business and HR in UAE, USA and India in high profile organizations.

Key Strengths
Expertise in developing and implementing appropriate key Business strategies for the business needs and
consistent with the organization's overall vision and mission.

Distinction of excelling in development and implementation of high potential programs and leadership
development programs linked to business strategy

Proven track record of leading HR function in large organizations with multi location operations and large
workforce

An effective and strong leader with a proven record of influencing HR strategy in a growing
organization. Passionate speaker with excellent training skills.

A Team Player, collaborative and thoughtful problem solver with an ability to see the bigger picture
in resolving challenges and conflicts.

Key Skills:

Manpower Planning Business Planning Change Management Industrial Relations

Talent Acquisition BPO Operations Board Level Reviews Legal Reviews

PMS KPO Operations GTM Strategy Budgetary Control

Comp & Reward Management E-gov Operations Business Development Assessment Centers

Learning and Development CRM P & L Responsibilities M&A

Executive Summary

● Current: - Independent Management Consultant. Since last2 years guided startups with GTM and
Operational strategies Organization consulted engaged in patented digital writing solution products for
education and healthcare domain, EduTech Company for online education and Healthcare Rehabilitation
Company.

● Eternal Robotics Pvt Limited – Hyderabad. www.eternalrobotics.com. Worked as DIRECTOR – INDIA

OPERATIONS on full time basis during 2019-2020 with key tasks and deliverables in formation, fund
infusion, GTM strategy and prototype development and product launch responsibilities.
TEAMLEASE SERVICES GROUP (India’s largest HR Service Provider with more than 1.5 lakh
associates)

Division: Edu-Tech - Schoolguru Eduserve Pvt Limited (Now Teamlease Edutech) Role: from
2017 - 2019 - VP – Operations in a PAN India capacity reporting to CEO
Managing and overseeing partnership and services with 20+ Universities and serving over couple of lakh
graduate and post graduate students in 3E – Education, Employability and Employment services. Complete
P & L responsibilities of SBU.

GALADARI GROUP OF COMPANIES

Head – HR Business Partner (UAE, KSA, Qatar, Oman, Bahrain, Australia and Sri Lanka)

Executive Management – Reporting to

Board 2016-2017
www.galadarigroup.com
The home of international corporations based in the UAE for over 50 years, Galadari Brothers has become an
expert in global business, having successfully introduced over 30 global brands into the region. Dealing in Middle
East,
Asian & Australia markets in collaboration with global & in-house brands like Baskin Robbins, Mazda,
Khaleej times, JCB, Komatsu, Radisson Blu Hotels, Galadari Engineering etc.

Executive Responsibilities
As Head of HRBPs, managed over 5500 employees across 7 business enterprises managing renowned marquee
brands, with a HR team of over 35 HR professionals and reporting to the Board of Directors. My key
stakeholders were the General Managers of each business verticals, Board of directors and the senior
management team.
My role was to conceive and execute HR strategy with a focus on streamlining people practice leading to
enhanced employee & customer engagement, productivity and bottom-line contribution.

TRANZCOM Business Process SOLUTIONS. Executive

Director and Majority Shareholder
www.tranzcom.co.in
From 2010-2016

Serving two marquee clients in the US with nearly 700 employees, providing back-office support in US
Healthcare and Financial domain to global leaders like NUANCE and FIDELITY NATIONAL FINANCIAL
SERVICES (Medical Transcription / Editing / documentation title and search services. Large
digitization services including scanning)

Worked as fulltime Director (majority of ownership was vested with me). In-charge of entire gamut of
Business Transformation, Operations, Client management, HR, OD Initiatives, Training &
Development.

From inception managed and built the overall business of the

company. YOY Growth achieved with capacity utilization and increase.

24x7 Operations – Medical Documentation and Financial Back-office services, LPO.

Grew employee strength to 700 employees with 3 offices across Mysore and Bangalore, India.
Founder and Managing Director

MYSHORE IT SOLUTIONS PRIVATE LIMITED

From 2010-2016
Founded and incorporated this company.

Acquired a loss-making e-gov project from 3i infotech and Comat Managed

800 remote tele centers across state of Karnataka in addition (Nemmadi
Tele Centres – like BANGALORE ONE). Over 1600 resource of MYSHORE
through this acquisition.

Achieved landmark strides in partnership with e-gov department of Govt of Karnataka and served more
than 100,000 citizens in single day.

As a rare exception “ONE YEAR EXTENSION” was given through a cabinet order.

Set up and managed multiple e-gov projects (E-gov Dept, Labour Dept, Gulbarga Municipal corporation,
Forest Department)

SENIOR VICE PRESIDENT and HEAD OF INDIA OPERATIONS

SOFTWARE PARADIGM INTERNATIONAL GROUP, (Now Cognizant Softvision)

Atlanta, GA, USA
www.spi.com 2006
-2010

One of the fast 50 growing and respected and awarded IT services company in ATLANTA, GA, USA. Serving large
and diversified Retail business houses in USA, Canada and North America, with revenues in excess of 100 million
USD.

Joined them as Director HR. Promoted as VP – HR and Admin within one year. Subsequently elevated to
the role of Senior Vice President and Head of India Operations.

● Reporting to the CEO and Board of Directors in the USA. Independently presenting KPI of India operations
to the BOD and BOA.
● Overall management of India operations. Responsible for P & L of India operations. Member of the executive
committee of the company. Companies’ operations span across US, Canada, North America, Australia,
Nepal, Singapore and India.
● Joined them when the company was having about 200 employees in India. Grew the head count in excess
of 1000. Was responsible in setting up Goals, Vision and Mission for India operations in alignment to overall
Goals of the organization.
● Leadership role in multiple Acquisitions.
● Extensive experience in working closely with TOP 5 consulting companies like KPMG, D&T, for various
Quality certifications and M&A activities.
From 2000-2006

Worked in the Middle East for Landmark Group, ETIHAD AIRWAYS, EMIRATES GROUP
(TRANSGUARD) managing HR functions at Unit level.
Manpower planning, Recruitment, T&D, Performance management were the key functional
exposure during these assignments.

From 1992-2000

RPG Group as Personnel Officer – ISO 9000, TQM, JIT, KAIZEN practiced manufacturing facility
with PIJF and OPTIC FIBRE manufacturing with more than 1000 employees.
CIPLA as Personnel Head and HR Manager. One of the most respected and oldest Pharmaceutical
Company in India with USFDA approved manufacturing facilities across India. Was responsible for Plant HR
and IR activities in addition to recruitment and training of Medical Representatives.
Comat Technologies Pvt Limited: was part of the key team introducing Medical Transcription in India
through a JV, onlinebangalore.com, eyeonmarket.com. Hired and trained several thousands
of resources for e-gov projects.

MAJOR CAREER ACHIEVEMENTS

Have set-up and grown new business units successfully.

Elevated to head business from HR stream, which is not very common. Worked closely with C level
executives and BOD and BOA.
Successfully acquired and transitioned different business units.

Established entire HR Systems, Policies and Procedures for several organizations.

Designed, Developed and implemented various HR and Change management initiatives. Employee
Satisfaction Surveys & action plans and institutionalized effective two ways Communication, across
the company. Coordination of entire HR, Corporate Strategy areas with Business partners.
Worked as Change management leader and implemented various projects through TQM, Six Sigma,
Kaizen Process

LEARNING AND EDUCATION

MASTER OF BUSINESS ADMINISTRATION

BACHELOR OF SCIENCE – IN COMPUTER SCIENCE from University of Mysore, India

BACHELOR OF LAWS from University of Mysore, India

DIPLOMA IN PERSONNEL MANAGEMENT & INDUSTRIAL RELATIONS, NILEM, Chennai –

India. DIPLOMA IN BUSINESS MANAGEMENT, NILEM, Chennai - India

Innumerable trainings/workshops on various facets of management like Thought leadership/Strategic

Business Management/ PCMM / Balance Score Card / TQM / Quality Managements / Project Management /
Reverse Engineering.
CERTIFIED IN “TOTAL VIEW” - ASSESSMENT CENTRES and Behavioral Description Interviews.