SyncMaster 933SN

LCD Monitor
User Manual

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 Safety Instructions
Notational
Note

These safety instructions must be followed to ensure your safety and prevent property damage.

Make sure to read the instructions carefully and use the product in the correct manner.
Warning / Caution

Otherwise, it may result in death or personal injury.

Otherwise, it may result in personal injury or property damage.

Notational Conventions

Important to read and under-

Prohibited
stand at all times

Disconnect the plug from the

Do not disassemble
outlet

Ground to prevent an electric

Do not touch
shock

Power

When not used for extended period of time, set your computer to DPM.

If using screen saver, set it to active screen mode.

The images here are for reference only, and are not applicable in all cases (or
countries).

Shortcut to Anti-Afterimage Instructions

Do not use a damaged power cord or plug or a damaged or loose power

outlet.

• Otherwise, this may result in electric shock or fire.

Do not touch the power plug with wet hands when removing or plug-
ging the plug into the outlet.

• Otherwise, this may result in electric shock.

Make sure to connect the power cord to a grounded power outlet.

• Otherwise, it may result in electric shock or personal injury.

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 Safety Instructions

Ensure that the power plug is plugged into the power outlet firmly and
correctly.

• Otherwise, this may result in fire.

Do not forcefully bend or pull the power plug and do not place any
heavy material on it.

• Otherwise, this may result in fire.

Do not connect multiple appliances to the same power outlet.

• Otherwise, this may cause fire due to overheating.

Do not disconnect the power cord while using the product.

• Otherwise, this may result in damage to the product due to electric

shock.

To disconnect the apparatus from the mains, the plug must be pulled
out from the mains socket, therefore the mains plug shall be readily op-
erable.

• This may cause electric shock or fire.

Use only the power cord provided by our company. Do not use the
provided power cord of another product.

• Otherwise, this may result in fire or electric shock.

Installation

Be sure to contact an authorized Service Center when installing your monitor in

a location with heavy dust, high or low temperatures, high humidity, and exposed
to chemical substances and where it operates for 24 hours such as at airports,
train stations etc.

Failure to do so may cause serious damage to your monitor.

Do not drop the monitor when moving it.

• This may cause damage to the product or the person carrying it.

Ensure that at least two persons lift and move the product.

• Otherwise, it may be dropped and cause personal injury, and/or dam-

age the product.

When installing the product in a cabinet or rack, make sure that the
front end of the bottom of the product does not project out.

• Otherwise, it may fall or cause personal injury.

• Use a cabinet or rack of a size appropriate to the product.

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 Safety Instructions

DO NOT PLACE CANDLES, MOSQUITO REPELLANT, CIGA-

RETTES AND ANY HEATING APPLIANCES NEAR THE PROD-
UCT.

• Otherwise, this may result in fire.

Keep heating appliances as far away from the power cord or the prod-
uct as possible.

• Otherwise, this may result in electric shock or fire.

Do not install it in a badly ventilated location such as a bookcase or

closet.

• Otherwise, this may result in fire due to an increase in the internal

temperature.
Put down the monitor carefully.

• Failing to do so may damage the monitor.

Do not place the front of the product on the floor.

• Otherwise, this may result in damage to the screen display.

Ensure that an authorized installation company installs the wall mount.

• Otherwise, it may fall and cause personal injury.

• Make sure to install the specified wall mount.

Install your product in a well ventilated location. Ensure that there is
a clearance of more than 10 cm from the wall.

• Otherwise, it may result in fire due to an increase in the internal tem-

perature.
Ensure that the packaging vinyl is kept away from children.

• Otherwise, it may result in serious harm (suffocation) if children play

with it.

If the height of your monitor is adjustable, do not place any object or

part of your body on the stand when lowering it.

• This may cause damage to the product or the person carrying it.

Clean

When cleaning the monitor case or the surface of the TFT-LCD screen, wipe
with a slightly moistened, soft fabric.

Do not spray cleaner directly onto the surface of the product.

• Otherwise, this may result in the discoloration and distortion of the

structure and the screen surface may peel off.

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 Safety Instructions

Clean the product using a soft cloth with a monitor cleaner only. If
you must use a cleaner other than the monitor cleaner, dilute it with water
at a ratio of 1:10.

When cleaning the power plug pins or dusting the power outlet, clean
it with a dry cloth.

• Otherwise, it may result in fire.

When cleaning the product, make sure to disconnect the power cord.

• Otherwise, it may result in electric shock or fire.

When cleaning the product, disconnect the power cord and clean it
softly with a dry cloth.

• (Do not use chemicals such as wax, benzene, alcohol, thinner, mos-
quito repellant, lubricant, or cleaner.) These may change the appear-
ance of the product surface and peel off the indication labels on the
product.
Since the product housing is easily scratched, make sure to use the
specified cloth only.

• Use the specified cloth adding only a little water. As the product may
be scratched if there is any foreign material on the cloth, make sure
to shake it thoroughly before using it.
When cleaning the product, do not spray water directly onto the main
body of the product.

• Ensure that water does not enter the product and that it is not wet.

• Otherwise, this may result in electric shock, fire or a malfunction.

Others

The product is a high voltage product. Ensure that users do not disas-
semble, repair or modify the product themselves.

• Otherwise, this may result in electric shock or fire. If the product

needs to be repaired, contact a Service Center.
If there is a strange smell or a strange sound or smoke is coming from
the product, disconnect the power plug immediately and contact a Service
Center.

• Otherwise, this may result in electric shock or fire.

Do not place this product in a location exposed to moisture, dust,
smoke, water, or in a car.

• Otherwise, this may result in electric shock or fire.

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 Safety Instructions

When you drop the product or the case is broken, turn the power off
and disconnect the power cord. Contact a Service Center.

• Otherwise, this may result in electric shock or fire.

If thunder or lightening is occurring, do not touch the power cord or

antenna cable.

• Otherwise, this may result in electric shock or fire.

Do not try to move the monitor by pulling only the wire or the signal
cable.

• Otherwise, it may fall and result in electric shock, damage to the

product or fire due to damage to the cable.
Do not lift or move the product back and forwards or right and left
while only holding the power cord or signal cables.

• Otherwise, it may fall and result in electric shock, damage to the

product or fire due to damage to the cable.
Make sure that the ventilating opening is not blocked by a table or
curtain.

• Otherwise, it may result in fire due to an increase in the internal tem-

perature.
Do not place any containers containing water, vases, flowerpots, med-
icines as well as any metal on the product.

• If water or a foreign material enters the product, disconnect the power

cord and contact a Service Center.

• This may result in a product malfunction, electric shock, or fire.

Do not use or keep combustible spray or flammable material near the
product.

• Otherwise, this may result in an explosion or fire.

Do not insert any metal, such as chopsticks, coins, pins and steel, or
flammable objects, such as matches or paper, inside the product (through
the ventilating openings, input and output terminals, etc).

• If water or foreign material enters the product, disconnect the power

cord and contact a Service Center.

• Otherwise, this may result in electric shock or fire.

When using a fixed screen for a long time, an afterimage or stain may
occur.

• If you are not using your product for a long period of time, put it into
sleep mode or use a moving screen saver.
Set a resolution and frequency appropriate to the product.

• Otherwise, your eyesight may be damaged.

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 Safety Instructions

If you continually move closer to the product screen, your eyesight

may be failing.

To ease eye strain, take at least a five-minute break after every hour
of using the monitor.

Do not install it in an unstable location such as an unstable rack or

uneven surface or a location exposed to vibrations.

• Otherwise, it may fall and cause personal injury and/or damage the
product.

• If you use the product in a location exposed to vibrations, it may

damage the product and result in fire.
When moving the product, turn the power off and disconnect the power
plug, antenna cable, and all the cables connected to the product.

• Otherwise, it may result in electric shock or fire.

Ensure that children do not hang onto the product or climb up onto the
product.

• The product may fall and cause personal injury or death.

If you do not use the product for a long period of time, disconnect the
power cord from the power outlet.

• Otherwise, this may result in overheating or fire due to dust, and may
result in fire due to electric shock or leakage.
Do not place any heavy items or toys or confectionery, such as cookies
etc. that may attract the attention of children and to the product.

• Your children may hang onto the product causing it to fall and this
may result in personal injury or death.
Do not turn the product upside down or move it while holding only
the stand.

• Otherwise, it may fall and result in personal injury and/or damage to

the product.
Do not place the product in a location exposed to direct sunlight or
near any heat such as a fire or heater.

• This may reduce the lifetime of the product, and may result in fire.

Do not drop any objects onto the product or cause any impact to the
product.

• Otherwise, this may result in electric shock or fire.

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 Safety Instructions

Do not use a humidifier or kitchen table near the product.

• Otherwise, this may result in electric shock or fire.

When there is a gas leak, do not touch the product or the power plug
but ventilate immediately.

• If a spark occurs, it may cause an explosion or fire.

If the product has been turned on for a long time, the display panel
becomes hot. Do not touch it.

• Keep the small accessories in a location out of the reach of children.

Be careful when adjusting the angle of the product or the height of the
stand.

• This may result in personal injury as your hand or fingers may be-
come caught.

• Also, if you tilt the product too far, it may fall and cause personal
injury.
Do not install the product in a location low enough for children to
reach.

• Otherwise, it may fall and result in personal injury.

• Since the front part of the product is heavy, install the product on a
level and stable surface.
Do not put any heavy objects on the product.

• This may result in personal injury and/or damage to the product.

Good Postures When Using the Monitor

When using the product, use it in the correct position.

• Keep your back straight while looking at the product.

• The distance between your eyes and the screen should

be between 45 to 50 cm. Look at the screen from a
slightly higher location than the height of the screen.

• When using the product, use it in the correct position.

• Adjust the angle so that light is not reflected on the

screen.

• Place your arms perpendicular to your sides and allow

your arms to be level with the back of the hand.

• Keep your elbow at 90 degrees.

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 Safety Instructions

• Keep your knees at greater than 90 degrees, and keep

your heels firmly on the floor. Keep your arms lower
than your heart.

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 Introduction
Package Contents
Note

Please make sure the following items are included with your monitor.

If any items are missing, contact your dealer.

Contact a local dealer to buy optional items.

Unpacking

Monitor

Manuals

Quick Setup Guide Warranty Card User's Guide

(Not available in all loca-

tions)

Cables

D-Sub Cable Power Cord

Others

Cleaning Cloth Cable holding ring

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 Introduction

Note

Cleaning Cloth is only provided for highly polished black products as a product feature.

Your Monitor

Initial Settings

Select the language using the up or down key.

The displayed content will disappear after 40 seconds.

Turn the Power button off and on. It will be displayed again.

It can be displayed up to three (3) times. Make sure to adjust the resolution of your PC before reaching
the maximum count.
Note

The resolution displayed on the screen is the optimal resolution for this product.

Adjust your PC resolution so that it is the same as the optimal resolution for this product.

Front

MENU button [MENU/ ]

Opens the on-screen menu and exits from the menu. Also use to exit the OSD menu
or return to the previous menu.
Brightness button [ ]

When OSD is not on the screen, push the button to adjust brightness.

>> Click here to see an animation clip

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 Introduction

Customized Key[ ]

You can customize key assignment for the Custom button according to your pref-
erences.

Note

You can configure the customized key for a required function via Setup > Cus-
tomized Key.
Adjust buttons [ ]

These buttons allow you to adjust items in the menu.

Enter button [ ]

Activates a highlighted menu item.

AUTO button

Use this button for auto adjustment.

>> Click here to see an animation clip

Power button [ ]

Use this button for turning the product on and off.

Power Indicator

This light is lit when operating normally, and blinks once when your adjustments
are saved.
Note

See PowerSaver described in the manual for further information regarding power
saving functions. For energy conservation, turn your monitor OFF when it is not
needed or when leaving it unattended for long periods.

Rear
Note

The configuration at the back of the product may vary from product to product.

POWER port

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 Introduction

Connect the power cord for your monitor to the POWER port on the back of the
product.
RGB IN port

Connect the D-sub cable to the 15-pin, RGB IN port on the back of your monitor.
Kensington Lock

The Kensington lock is a device used to physically fix the system when using it in a
public place. (The locking device has to be purchased separately.) For using a locking
device, contact where you purchase it.
Note

The location of the Kensington Lock may be different depending on its model.

Using the Anti-Theft Kensington Lock

1. Insert the locking device into the Kensington slot on the Monitor and turn it
in the locking direction .

2. Connect the Kensington Lock cable.

3. Fix the Kensington Lock to a desk or a heavy stationary object.

Note

See Connecting Cables for further information regarding cable connections.

Cable holding ring

• Fix the cables using the holding ring, as shown in the figure.

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 Connections
Connecting Cables

Connect the power cord for your monitor to the power port on the back of the monitor.

Plug the power cord for the monitor into a nearby outlet.

Use a connection appropriate for your computer.

Using the D-sub connector on the video card.

• Connect the signal cable to the 15-pin, D-sub port on the back of your monitor.

[RGB IN]

Connected to a Macintosh.

• Connect the monitor to the Macintosh computer using the D-sub connection cable.

Note

If the monitor and the computer are connected, you can turn them on and use them.

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 Connections

Using the Stand

Folding the base

Note

You can tilt the monitor upwards at an angle of -1° to20°.

Attaching a Base

This monitor accepts a 75 mm x 75 mm VESA-compliant mounting interface pad.

A. Monitor
B. Mounting interface pad (Sold separately)

1. Turn off your monitor and unplug its power cord.

2. Lay the LCD monitor face-down on a flat surface with a cushion beneath it to protect the screen.

3. Remove four screws and then remove the stand from the LCD monitor.

4. Align the mounting interface pad with the holes in the rear cover mounting pad and secure it with
four screws that came with the arm-type base, wall mount hanger or other base.

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 Connections

• Do not use screws longer than the standard dimension, as they may damage the
inside of the Monitor.

• For wall mounts that do not comply with VESA standard screw specifications,
the length of the screws may differ depending on their specifications.

• Do not use screws that do not comply with the VESA standard screw specifica-
tions.

Do not fasten the screws too tightly, as this may damage the product or cause the
product to fall, leading to personal injury.

Samsung is not liable for these kinds of accidents.

• Samsung is not liable for product damage or personal injury when a non-VESA
or non-specified wall mount is used or the consumer fails to follow the product
installation instructions.
• To mount the monitor on a wall, you should purchase the wall mounting kit that
allows you to mount the monitor at least 10 cm away from the wall surface.

• Contact the nearest Samsung Service Center for more information. Samsung
Electronics will not be responsible for damages caused by using a base other than
those specified.

• Please use Wall Mount according to the International standards.

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 Using the Software
Monitor Driver

Note

When prompted by the operating system for the monitor driver, insert the CD-ROM
included with this monitor. Driver installation is slightly different from one operating
system to another. Follow the directions appropriate for the operating system you
have.

Prepare a blank disk and download the driver program file at the Internet web site
shown here.
Internet web site :

http://www.samsung.com/ (Worldwide)

Installing the Monitor Driver (Automatic)

1. Insert CD into the CD-ROM drive.

2. Click "Windows".

3. Choose your monitor model in the model list, then click the "OK" button.

4. If you can see following message window, then click the "Continue Anyway" button. Then click
"OK" button (Microsoft® Windows® XP/2000 Operating System).

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 Using the Software

Note

This monitor driver is under certifying MS logo, and this installation doesn't damage your system.

The certified driver will be posted on Samsung Monitor homepage.

http://www.samsung.com/

Installing the Monitor Driver (Manual)

Microsoft® Windows Vista™‚ Operating System

1. Insert your Manual CD into your CD-ROM drive.

2. Click (Start) and "Control Panel". Then, double-click on "Appearance and Personalization".

3. Click "Personalization" and then "Display Settings".

4. Click "Advanced Settings...".

5. Click "Properties" in the "Monitor" tab. If the "Properties" button is deactivated, it means the
configuration for your monitor is completed. The monitor can be used as is.

If the message "Windows needs..." is displayed, as shown in the figure below, click "Continue".

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 Using the Software

Note

This monitor driver is under certifying MS logo, and this installation doesn't damage your system.

The certified driver will be posted on Samsung Monitor homepage.

6. Click "Update Driver..." in the "Driver" tab.

7. Check the "Browse my computer for driver software" checkbox and click "Let me pick from a
list of device drivers on my computer".

8. Click "Have Disk...” and select the folder (for example, D:\Drive) where the driver setup file is
located, and click "OK".

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 Using the Software

9. Select the model that matches your monitor from the list of monitor models on the screen, and
click "Next".

10. Click "Close" → "Close" → "OK" → "OK" on the following screens displayed in sequence.

Microsoft® Windows® XP Operating System

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 Using the Software

1. Insert CD into the CD-ROM drive.

2. Click "Start" → "Control Panel" then click the "Appearance and Themes" icon.

3. Click "Display" icon and choose the "Settings" tab then click "Advanced...".

4. Click the "Properties" button on the "Monitor" tab and select "Driver" tab.

5. Click "Update Driver..." and select "Install from a list or..." then click "Next" button.

6. Select "Don't search, I will..." then click "Next" and then click "Have disk".

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 Using the Software

7. Click the "Browse" button then choose A:(D:\Driver) and choose your monitor model in the model
list and click the "Next" button.

8. If you can see following message window, then click the "Continue Anyway" button. Then click
"OK" button.

Note

This monitor driver is under certifying MS logo, and this installation doesn't damage your system.

The certified driver will be posted on Samsung Monitor homepage.

http://www.samsung.com/

9. Click the "Close" button then click "OK" button continually.

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 Using the Software

10. Monitor driver installation is completed.

Microsoft® Windows® 2000 Operating System

When you can see "Digital Signature Not Found" on your monitor, follow these steps.

1. Choose "OK" button on the "Insert disk" window.

2. Click the "Browse" button on the "File Needed" window.

3. Choose A:(D:\Driver) then click the "Open" button and then click "OK" button.

How to install

1. Click "Start", "Setting", "Control Panel".

2. Double click the "Display" icon.

3. Select the "Settings" tab and click "Advanced Properties" button.

4. Choose "Monitor".

Case1 : If the "Properties" button is inactive, it means your monitor is properly configured. Please
stop installation

Case2 : If the "Properties" button is active, click the "Properties" button then follow next steps
continually.

5. Click "Driver" and then click on "Update Driver..." then click on the "Next" button.

6. Choose "Display a list of the known drivers for this device so that I can choose a specific driver"
then click "Next" and then click "Have disk".

7. Click the "Browse" button then choose A:(D:\Driver).

8. Click the "Open" button, then click "OK" button.

9. Choose your monitor model and click the "Next" button then click "Next" button.

10. Click the "Finish" button then the "Close" button.

If you can see the "Digital Signature Not Found" window then click the "Yes" button. And click
the "Finish" button then the "Close" button.

Microsoft® Windows® Millennium Operating System

1. Click "Start", "Setting", "Control Panel".

2. Double click the "Display" icon.

3. Select the "Settings" tab and click "Advanced Properties" button.

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 Using the Software

4. Select the "Monitor" tab.

5. Click the "Change" button in the "Monitor Type" area.

6. Choose "Specify the location of the driver".

7. Choose "Display a list of all the driver in a specific location..." then click "Next" button.

8. Click the "Have Disk" button.

9. Specify A:\(D:\driver) then click "OK" button.

10. Select "Show all devices" and choose the monitor that corresponds to the one you connected to
your computer and click "OK".

11. Continue choosing "Close" button and "OK" button until you close the Display Properties dia-
logue box.

Microsoft® Windows® NT Operating System

1. Click "Start", "Settings", "Control Panel", and then double-click "Display" icon.

2. In Display Registration Information window, click Settings Tab and then click "All Display
Modes".

3. Select a mode that you wish to use (Resolution, Number of colors and Vertical frequency) and
then click "OK".

4. Click "Apply" button if you see the screen working normally after clicking "Test". If the screen
is not normal, change to a different mode (lower mode of resolution, colors or frequency).

Note

If there is no Mode at All Display Modes, select the level of resolution and vertical frequency by
referring to the Preset Timing Modes in the user guide.

Linux Operating System

To execute X-Window, you need to make the X86Config file, which is a type of system setting file.

1. Press "Enter" at the first and the second screen after executing the X86Config file.

2. The third screen is for setting your mouse.

3. Set a mouse for your computer.

4. The next screen is for selecting a keyboard.

5. Set a Keyboard for your computer.

6. The next screen is for setting your monitor.

7. First of all, set a horizontal frequency for your monitor. (You can enter the frequency directly.)

8. Set a vertical frequency for your monitor. (You can enter the frequency directly.)

9. Enter the model name of your monitor. This information will not affect the actual execution of
X-Window.

10. You have finished setting up your monitor. Execute X-Window after setting other requested
hardware.

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 Using the Software

Natural Color

Natural Color Software Program

One of the recent problems in using a computer is that the color of the images printed out by a printer
or other images scanned by a scanner or a digital camera are not the same as those shown on the monitor.
The Natural Color S/W is the very solution for this problem. It is a color administration system de-
veloped by Samsung Electronics in association with Korea Electronics & Telecommunications
Research Institute (ETRI). This system is available only for Samsung monitors and makes the color
of the images on the monitor the same as the printed or scanned images. For more information, refer
to Help (F1) in the software program.

How to install the Natural Color software

Insert the CD included with the Samsung monitor into the CD-ROM Drive. Then, the initial screen of
the program Natural Color will be executed. Click Natural Color on the initial screen to install the
Natural Color software.

To install the program manually, insert the CD included with the Samsung monitor into the CD-ROM
Drive, click the [Start] button of Windows and then select [Run...]. Enter D:\color\NCProSetup.exe
and then press the [Enter] key. (If the drive where the CD is inserted is not D:\, enter the applicable
drive.)

How to delete the Natural Color software program

Select "Setting/Control Panel" on the "Start" menu and then double-click "Add/Delete a program".
Select Natural Color from the list and then click the "Add/Delete" button.

MagicTune™

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 Using the Software

Installation
1. Insert the installation CD into the CD-ROM drive.

2. Click the MagicTune™ installation file.

Note

If the popup window to install the software for the main screen is not displayed, proceed with the
installation using the MagicTune executable file on the CD.

3. Select installation Language, Click "Next".

4. When the Installation Shield Wizard window appears, click "Next".

5. Select "I agree to the terms of the license agreement" to accept the terms of use.

6. Choose a folder to install the MagicTune™ program.

7. Click "Install".

8. The "Installation Status" window appears.

9. Click "Finish".

10. When the installation is complete, the MagicTune™ executable icon appears on your desktop.
Double-click the icon to start the program.

MagicTune™ execution icon may not appear depending on specification of computer sys-
tem or monitor. If that happens, press F5 Key.

Installation Problems
The installation of MagicTune™ can be affected by such factors as the video card, motherboard and
the network environment.

System Requirements

OS

• Windows 2000

• Windows XP Home Edition

• Windows XP Professional

• Windows Vista™

It is recommended using MagicTune™ in Windows® 2000 or later.

Hardware

• 32 MB Memory above

• 60 MB Hard disk space above

For more information, visit the MagicTune™ website.

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 Using the Software

Uninstall
The MagicTune™ program can be removed only by using the "Add or Remove Programs" option of
the Windows® Control Panel.

Perform the following steps remove MagicTune™.

1. Go to [Task Tray] → [Start] → [Settings] and select [Control Panel] in the menu. If the program
runs on Windows® XP, go to [Control Panel] in the [Start] menu.

2. Click the "Add or Remove Programs" icon in Control Panel.

3. In the "Add or Remove Programs" screen, scroll down to find "MagicTune™." Click on it to
highlight it.

4. Click the "Change/Remove" button to remove the program.

5. Click "Yes" to begin the uninstall process.

6. Wait until the "Uninstall Complete" dialog box appears.

Note

Visit the MagicTune™ website for technical support for MagicTune™, FAQs (questions and answers)
and software upgrades.

MultiScreen

Installation
1. Insert the installation CD into the CD-ROM drive.

2. Click the MultiScreen installation file.

Note

If the popup window to install the software for the main screen is not displayed, proceed with the
installation using the MultiScreen executable file on the CD.

3. When the Installation Shield Wizard window appears, click "Next".

4. Select "I agree to the terms of the license agreement" to accept the terms of use.

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 Using the Software

5. Choose a folder to install the MultiScreen‚ program.

6. Click "Install".

7. The "Installation Status" window appears.

8. Click "Finish".

9. When the installation is complete, the Multiscreen executable icon appears on your desktop.
Double-click the icon to start the program.

Multiscreen execution icon may not appear depending on specification of computer system
or monitor. If that happens, press F5 Key.

Installation Problems
The installation of MultiScreen can be affected by such factors as the video card, motherboard and the
network environment.

System Requirements

OS
• Windows 2000

• Windows XP Home Edition

• Windows XP Professional

• Windows Vista™

It is recommended using MultiScreen in Windows® 2000 or later.

Hardware
• 32 MB Memory above

• 60 MB Hard disk space above

Uninstall
The Multiscreen program can be removed only by using the "Add or Remove Programs" option of the
Windows® Control Panel.

Perform the following steps remove Multiscreen.

Select "Setting/Control Panel" on the "Start" menu and then double-click "Add/Delete a program".

Select Multiscreen from the list and then click the "Add/Delete" button.

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 Adjusting the Monitor
Direct Functions

AUTO

When the 'AUTO' button is pressed, the auto adjustment screen appears as shown in the animated
screen on the center.

Auto adjustment allows the monitor to self-adjust to the incoming Analog signal. The values of Fine,
Coarse and Position are adjusted automatically.

If auto adjustment does not work properly, press 'AUTO' button again to adjust picture with more
accuracy.

If you change resolution in the control panel, auto function will be executed automatically.

OSD Lock & Unlock

When pressing the AUTO button after locking the OSD

When pressing the MENU button after locking the OSD

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 Adjusting the Monitor

This is the function that locks the OSD in order to keep the current states of settings or prevent others
from adjusting the current settings.

Lock : Hold down the MENU button for more than five (5) seconds to activate the OSD adjustment
lock function.

Unlock : Hold down the MENU button for more than five (5) seconds to deactivate the OSD adjustment
lock function.
Note

Though the OSD adjustment lock function is activated, you can still adjust the brightness and contrast,
and adjust Customized Key ( ) using the Direct button.

Customized key

You can customize key assignment for the Custom button according to your preferences.

To view the operating screen displayed when pressing the [ ] button after configuring the cus-
tomized key for a function, click the name of each function.

( MagicBright - MagicColor - Color Effect - Image Size)

Note

You can configure the customized key for a required function via Setup > Customized Key.

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 Adjusting the Monitor

Brightness

When OSD is not on the screen, push the Brightness ( ) button to adjust brightness.

OSD Function

Picture Brightness Contrast MagicBright

Color MagicColor Color Tone Color Con- Color Effect Gamma

trol
Image Coarse Fine Sharpness H-Position V-Position

OSD Language Transparen- Display Time

cy
Setup Reset Customized Off Timer Image Size
Key
Information

Picture

Brightness

(Not available in MagicBright mode of Dynamic Contrast.)

You can use the on-screen menus to change the brightness according to personal preference.

MENU → → → , → MENU

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 Adjusting the Monitor

Contrast
(Not available in MagicBright mode of Dynamic Contrast.)

You can use the on-screen menus to change the contrast according to personal preference.

( Not available in MagicColor mode of Full and Intelligent. )

MENU → → , → → , → MENU

MagicBright

Push the button to circle through available preconfigured modes.

MagicBright is a new feature providing optimum viewing environment depending on the contents of
the image you are watching. Currently seven different modes are available: Custom, Text, Internet,
Game, Sport, Movie and Dynamic Contrast. Each mode has its own pre-configured brightness value.
You can easily select one of seven settings by simply pressing Customized Key control button.

• Custom

Although the values are carefully chosen by our engineers, the pre-configured values may not be
comfortable to your eyes depending on your taste.

If this is the case, adjust the brightness and contrast by using the OSD menu.

• Text

For documents or works involving heavy text.

• Internet

For working with a mixture of images such as texts and graphics.

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 Adjusting the Monitor

• Game

For watching motion pictures such as a game.

• Sport

For watching motion pictures such as a sport.

• Movie

For watching motion pictures such as a DVD or Video CD.

• Dynamic Contrast

Dynamic Contrast automatically detects the distribution of the visual signal and adjusts to create
an optimum contrast.

MENU → → , → → , → MENU

Color
(Not available in MagicBright mode of Dynamic Contrast.)

MagicColor

MagicColor is a new technology that Samsung has exclusively developed to improve digital image
and to display natural color more clearly without disturbing image quality.

• Off - Returns to the original mode.

• Demo - The screen before applying MagicColor appears on the right and the screen after applying
MagicColor appears on the left.

• Full - Displays not only vivid natural color but also more realistic natural skin color with clearness.

• Intelligent - Displays vivid natural color with clearness.

MENU → , → → → , → MENU

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 Adjusting the Monitor

Color Tone

The tone of the color can be changed and one of four modes can be selected.

• Cool - Makes whites bluish.

• Normal - Keeps whites white.

• Warm - Makes whites reddish.

• Custom - Select this mode when you want to adjust the image according to your preferences.

( Not available in MagicColor mode of Full and Intelligent. )

MENU → , → → , → → , → MENU

Color Control

Adjusts individual Red, Green, Blue color balance.

( Not available in MagicColor mode of Full and Intelligent. )

MENU → , → → , → → , → → , → MENU

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 Adjusting the Monitor

Color Effect

You can change the overall mood by changing the screen colors.

( Not available in MagicColor mode of Full and Intelligent. )

• Off • Grayscale • Green • Aqua • Sepia

• Off - This applies an achromatic color to the screen to adjust the screen effects.

• Grayscale - The default colors of black and white are displayed.

• Green - This applies the green color effect to a black and white screen.

• Aqua - This applies the aqua color effect to a black and white screen.

• Sepia - This applies the Sepia color effect to a black and white screen.

MENU → , → → , → → , → MENU

Gamma

Gamma correction changes the luminance of the colors with intermediate luminance.

• Mode 1 • Mode 2 • Mode 3

MENU → , → → , → → , → MENU

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 Adjusting the Monitor

Image
Coarse

Removes noise such as vertical stripes.

Coarse adjustment may move the screen image area. You may relocate it to the center using the
horizontal control menu.

MENU → , → → → , → MENU

Fine

Removes noise such as horizontal stripes.

If the noise persists even after Fine tuning, repeat it after adjusting the frequency (clock speed).

MENU → , → → , → → , → MENU

Sharpness

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 Adjusting the Monitor

Changes the clearance of image.

( Not available in MagicColor mode of Full and Intelligent. )

MENU → , → → , → → , → MENU

H-Position

Changes the horizontal position of the monitor's entire display.

MENU → , → → , → → , → MENU

V-Position

Changes the vertical position of the monitor's entire display.

MENU → , → → , → → , → MENU

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 Adjusting the Monitor

OSD

Language

You can choose one of nine languages.

Note

The language chosen affects only the language of the OSD. It has no effect on any software running
on the computer.

MENU → , → → → , → MENU

Transparency

Change the transparency of the background of the OSD.

• Off • On

MENU → , → → , → → , → MENU

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 Adjusting the Monitor

Display Time

The menu will be automatically turned off if no adjustments are made for a certain time period.

You can set the amount of time the menu will wait before it is turned off.

• 5 sec • 10 sec • 20 sec • 200 sec

MENU → , → → , → → , → MENU

Setup

Reset

Reverts the product settings to factory defaults.

• No • Yes

MENU → , → → → , → MENU

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 Adjusting the Monitor

Customized Key

You can specify a function which will be activated when the Customized Key ( ) is pressed.

MENU → , → → , → → , →MENU

Off Timer

The monitors will turn off automatically at the specified time.

• Off • On

MENU → , → → , → → , → → , → MENU

Image Size

You can change the size of the screen displayed on your monitor.

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 Adjusting the Monitor

• Auto • Wide

• Auto - The screen is displayed in accordance with the screen aspect ratio of the input signals.

• Wide - A full screen is displayed regardless of the screen aspect ratio of the input signals.

Note

• Signals not available in the standard mode table are not supported.

• If the wide screen which is the optimal resolution for the monitor is set on your PC, this function
is not performed.

MENU → , → → , → → , → MENU

Information

Shows a video source, display mode on the OSD screen.

MENU → , →MENU

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 Troubleshooting
Self-Test Feature Check
Note

Your monitor provides a self test feature that allows you to check whether your monitor is functioning
properly.

Self-Test Feature Check

1. Turn off both your computer and the monitor.

2. Unplug the video cable from the back of the computer.

3. Turn on the monitor.

If the monitor is functioning properly, you will see a box in the illustration below.

This box appears during normal operation if the video cable becomes disconnected or damaged.

4. Turn off your monitor and reconnect the video cable; then turn on both your computer and the
monitor.

If your monitor screen remains blank after using the previous procedure, check your video controller
and computer system; your monitor is functioning properly.

Warning Messages
If there is something wrong with the input signal, a message appears on the screen or the screen goes
blank although the power indicator LED is still on. The message may indicate that the monitor is out
of scan range or that you need to check the signal cable.

Environment
The location and the position of the monitor may influence the quality and other features of the monitor.

If there are any sub woofer speakers near the monitor, unplug and relocate the woofer to another room.

Remove all electronic devices such as radios, fans, clocks and telephones that are within 3 feet (one
meter) of the monitor.

Useful Tips
A monitor recreates visual signals received from the computer. Therefore, if there is a problem with
the computer or the video card, this can cause the monitor to become blank, have poor coloring, become

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 Troubleshooting

noisy, and video mode not supported, etc. In this case, first check the source of the problem, and then
contact the Service Center or your dealer.

Judging the monitor's working condition

If there is no image on the screen or a "Not Optimum Mode", "Recommended Mode 1360 x 768 60
Hz" message comes up, disconnect the cable from the computer while the monitor is still powered on.

If there is a message coming up on the screen or if the screen goes white, this means the monitor is in
working condition.

In this case, check the computer for trouble.

Check List
Note

Before calling for assistance, check the information in this section to see if you can remedy any prob-
lems yourself. If you do need assistance, please call the phone number on the Information section or
contact your dealer.

No images on the screen. I cannot turn on the monitor.

Q: Is the power cord connected properly?

A: Check the power cord connection and supply.

Q: Can you see "Check Signal Cable" on the screen?

A: (Connected using the D-sub cable)

Check the signal cable connection.

Q: If the power is on, reboot the computer to see the initial screen (the login screen), which can be
seen.

A: If the initial screen (the login screen) appears, boot the computer in the applicable mode (the
safe mode for Windows ME/XP/2000) and then change the frequency of the video card.

(Refer to the Preset Timing Modes)

If the initial screen (the login screen) does not appear, contact the Service Center or your deal-
er.

Q: Can you see "Not Optimum Mode", "Recommended Mode 1360 x 768 60 Hz" on the screen?

A: You can see this message when the signal from the video card exceeds the maximum resolution
and frequency that the monitor can handle properly.

A: Adjust the maximum resolution and frequency that the monitor can handle properly.

A: If the display exceeds SXGA or 75 Hz, a "Not Optimum Mode", "Recommended Mode 1360
x 768 60 Hz" message is displayed. If the display exceeds 85 Hz, the display will work properly
but the "Not Optimum Mode", "Recommended Mode 1360 x 768 60 Hz" message appears
for one minute and then disappears.

Please change to the recommended mode during this one-minute period.

(The message is displayed again if the system is rebooted.)

Q: There is no image on the screen. Is the power indicator on the monitor blinking at 1 second
intervals?

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 Troubleshooting

A: The monitor is in PowerSaver mode.

A: Press a key on the keyboard to activate the monitor and restore the image on the screen.

A: If there is still no image, press the ' ' button. Then press any key on the keyboard again to
activate the monitor and restore the image on the screen.

I cannot see the On Screen Display.

Q: Have you locked the On Screen Display (OSD) Menu to prevent changes?

A: Unlock the OSD by pressing the [MENU/ ] button for at least 5 seconds.

The screen shows strange colors or just black and white.

Q: Is the screen displaying only one color as if looking at the screen through a cellophane paper?

A: Check the signal cable connection.

A: Make sure the video card is fully inserted in its slot.

Q: Have the screen colors become strange after running a program or due to a crash between ap-
plications?

A: Reboot the computer.

Q: Has the video card been set properly?

A: Set the video card by referring to the video card manual.

The screen suddenly has become unbalanced.

Q: Have you changed the video card or the driver?

A: Adjust screen image position and size using the OSD.

Q: Have you adjusted the resolution or frequency to the monitor?

A: Adjust the resolution and frequency at the video card.

(Refer to the Preset Timing Modes).

Q: The screen can be unbalanced due to the cycle of the video card signals. Readjust Position by
referring to the OSD.

The screen is out of focus or OSD cannot be adjusted.

Q: Have you adjusted the resolution or frequency on the monitor?

A: Adjust the resolution and frequency of the video card.

(Refer to the Preset Timing Modes).

LED is blinking but no images on the screen.

Q: Is the frequency properly adjusted when checking the Display Timing on the menu?

A: Adjust the frequency properly by referring to the video card manual and the Preset Timing
Modes.

(The maximum frequency per resolution may differ from product to product.)

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 Troubleshooting

There are only 16 colors shown on the screen. The screen colors have changed after changing the vi
Q: Have the Windows colors been set properly?

A: Windows XP :

Set the resolution at the Control Panel → Appearance and Themes → Display → Settings.

A: Windows ME/2000 :

Set the resolution at the Control Panel → Display → Settings.

Q: Has the video card been set properly?

A: Set the video card by referring to the video card manual.

There is a message that reads "Unrecognized monitor, Plug & Play (VESA DDC) monitor found".
Q: Have you installed the monitor driver?

A: Install the monitor driver according to the Driver Installation Instructions.

Q: See the video card manual to see if the Plug & Play (VESA DDC) function can be supported.

A: Install the monitor driver according to the Driver Installation Instructions.

Check when MagicTune™ does not function properly.

Q: MagicTune™ feature is found only on PC (VGA) with Window OS that supports Plug and Play.

A: To check whether your PC is available for MagicTune™ feature, follow the steps below (When
Windows is XP);

Control Panel → Performance and Maintenance → System → Hardware → Device Manager

→ Monitors → After deleting Plug and Play monitor, find 'Plug and Play monitor' by searching
new Hardware.

A: MagicTune™ is an additional software for the monitor. Some graphic cards may not support
your monitor. When you have a problem with the graphic card, visit our website to check the
compatible graphic card list provided.

http://www.samsung.com/monitor/magictune

MagicTune™ doesn't work properly.

Q: Have you changed your PC or video graphic card?

A: Download the latest program. The program can be downloaded http://www.samsung.com/mon-

itor/magictune

Q: Did you install the program?

A: Reboot the computer after installing the program for the first time. If a copy of the program is
already installed, remove it, reboot the computer, and then install the program again. You need
to reboot the computer for it to operate normally after installing or removing the program.

Note

Visit the MagicTune™ website and download the installation software for MagicTune™ MAC.

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 Troubleshooting

Check the following items if there is trouble with the monitor.

Check if the power cord and the video cables are properly connected to the computer.

Check if the computer beeps more than 3 times when booting.

(If it does, request an a service for the main board of the computer.)

If you installed a new video card or if you assembled the PC, check if the installed the adapter(video)
driver and the monitor driver.

Check if the scanning ratio of the video screen is set to between 56 Hz ~ 75 Hz.

(Do not exceed 75 Hz when using the maximum resolution.)

If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove
the Display Adapter in the "Control Panel → System → Device Administrator" and then reboot the
computer to reinstall the adapter (video) driver.
Note

If problems repeatedly occur, contact an authorized service center.

Q&A
Q: How can I change the frequency?

A: The frequency can be changed by reconfiguring the video card.

A: Note that video card support can vary, depending on the version of the driver used. (Refer to the
computer or the video card manual for details.)

Q: How can I adjusts the resolution?

A: Windows XP:

Set the resolution in the Control Panel → Appearance and Themes → Display → Settings.

A: Windows ME/2000:

Set the resolution in the Control Panel → Display → Settings.

* Contact the video card manufacturer for details.

Q: How can I set the Power Saving function?

A: Windows XP:

Set the resolution in the Control Panel → Appearance and Themes → Display → Screen Saver.

Set the function in the BIOS-SETUP of the computer. (Refer to the Windows / Computer Man-
ual).

A: Windows ME/2000:

Set the resolution at the Control Panel → Display → Screen Saver.

Set the function in the BIOS-SETUP of the computer. (Refer to the Windows / Computer Man-
ual).

Q: How can I clean the outer case/LCD Panel?

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 Troubleshooting

A: Disconnect the power cord and then clean the monitor with a soft cloth, using either a cleaning
solution or plain water.

Do not leave any detergent or scratches on the case. Do not let any water enter the monitor.

Note

Before calling for assistance, check the information in this section to see if you can remedy any prob-
lems yourself. If you do need assistance, please call the phone number on the Information section or
contact your dealer.

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 Specifications
General

General
Model Name SyncMaster 933SN

LCD Panel
Size 18.5 inch (47 cm)
Display area 409.8 mm (H) x 230.4 mm (V)
Pixel Pitch 0.3 mm (H) x 0.3 mm (V)

Synchronization
Horizontal 40 ~ 80 kHz
Vertical 50 ~ 75 Hz

Display Color
16.7M

Resolution
Optimum resolution 1360 x 768@60 Hz
Maximum resolution 1360 x 768@60 Hz

Input Signal, Terminated

RGB Analog

0.7 Vp-p ± 5 %

Separate H/V sync, Composite, SOG

TTL level (V high ≥ 2.0 V, V low ≤ 0.8 V)

Maximum Pixel Clock

89 MHz

Power Supply
AC 100 - 240 V~ (+/- 10 %), 50/60 Hz ± 3 Hz

Signal Cable
15pin - to - 15pin D-sub cable, Detachable

Dimensions (W x H x D) / Weight (Simple Stand)

453.3 x 299.3x 69.8 mm / 17.9 x 11.8x 2.8inch (Without Stand)

453.3 x 354.9 x176.6 mm / 17.9 x13.9 x6.9 inch (With Stand), 3.65 kg / 9.8 lbs

VESA Mounting Interface

75.0 mm x 75.0 mm (For use with Specialty(Arm) Mounting hardware.)

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 Specifications

Environmental considerations
Operating Temperature : 50°F ~ 104°F (10°C ~ 40°C)

Humidity : 10 % ~ 80 %, non-condensing
Storage Temperature : -4°F ~ 113°F (-20°C ~ 45°C)

Humidity : 5 % ~ 95 %, non-condensing

Plug and Play Capability

This monitor can be installed on any Plug & Play compatible system. The interaction of the
monitor and the computer systems will provide the best operating conditions and monitor
settings. In most cases, the monitor installation will proceed automatically, unless the user
wishes to select alternate settings.

Dot Acceptable
TFT-LCD panels manufactured by using advanced semiconductor technology with preci-
sion of 1ppm (one millionth) above are used for this product. But the pixels of RED,
GREEN, BLUE and WHITE color appear to be bright sometimes or some black pixels may
be seen. This is not from bad quality and you can use it without any problems.

For example, the number of TFT-LCD sub pixels contained in this product are 3,133,440.

Note

Design and specifications are subject to change without prior notice.

Class B Equipment (Information Communication equipment for residential use)

This product complies with the Electromagnetic Compatibility Directives for residential use and can
be used in all areas including common residential areas. (Class B equipment emits less electromagnetic
waves than Class A equipment.)

PowerSaver
This monitor has a built-in power management system called PowerSaver. This system saves energy
by switching your monitor to low-power mode when it has not been used for a certain amount of time.
The monitor automatically returns to normal operation when you press a key on the keyboard. For
energy conservation, turn your monitor OFF when it is not needed, or when leaving it unattended for
long periods. The PowerSaver system operates with a VESA DPM compliant video card installed in
your computer. Use the software utility installed on your computer to set up this feature.

State Normal Operation Power saving mode Power off (Power button)
EPA/ENERGY 2000
Power Indicator ON Blinking Off
Power Consump- 18 watts Less than 1 watts Less than 1 watts
tion

This monitor is EPA ENERGY STAR® compliant and EN-

ERGY2000 compliant when used with a computer equipped
with VESA DPM functionality.

As an ENERGY STAR® Partner, SAMSUNG has determined

that this product meets the ENERGY STAR® guidelines for
energy efficiency.

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 Specifications

Preset Timing Modes

If the signal transferred from the computer is the same as the following Preset Timing Modes, the
screen will be adjusted automatically. However, if the signal differs, the screen may go blank while
the power LED is on. Refer to the video card manual and adjusts the screen as follows.

Display Mode Horizontal Vertical Fre- Pixel Clock Sync Polarity

Frequency quency (Hz) (MHz) (H/V)
(kHz)
IBM, 640 x 350 31.469 70.086 25.175 +/-
IBM, 640 x 480 31.469 59.940 25.175 -/-
IBM, 720 x 400 31.469 70.087 28.322 -/+
MAC, 640 x 480 35.000 66.667 30.240 -/-
MAC, 832 x 624 49.726 74.551 57.284 -/-
VESA, 640 x 480 37.861 72.809 31.500 -/-
VESA, 640 x 480 37.500 75.000 31.500 -/-
VESA, 800 x 600 35.156 56.250 36.000 +/+
VESA, 800 x 600 37.879 60.317 40.000 +/+
VESA, 800 x 600 48.077 72.188 50.000 +/+
VESA, 800 x 600 46.875 75.000 49.500 +/+
VESA, 1024 x 768 48.363 60.004 65.000 -/-
VESA, 1024 x 768 56.476 70.069 75.000 -/-
VESA, 1024 x 768 60.023 75.029 78.750 +/+
VESA, 1360 X 768 47.712 60.000 85.500 +/+

Horizontal Frequency
The time to scan one line connecting the right edge to the
left edge of the screen horizontally is called the Horizontal
Cycle and the inverse number of the Horizontal Cycle is
called the Horizontal Frequency. Unit: kHz
Vertical Frequency
Like a fluorescent lamp, the screen has to repeat the same
image many times per second to display an image to the
user. The frequency of this repetition is called the Vertical
Frequency or Refresh Rate. Unit: Hz

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 Information
For Better Display

Adjust the computer resolution and screen injection rate (refresh rate) on the computer
as described below to enjoy the best picture quality. You can have an uneven picture quality
on screen if the best picture quality is not provided for TFT-LCD.

• Resolution: 1360 x 768

• Vertical frequency (refresh rate): 60 Hz

TFT-LCD panels manufactured by using advanced semiconductor technology with a

precision of 1ppm (one millionth) and above is used for this product. But the pixels of RED,
GREEN, BLUE and WHITE color seem to be bright sometimes or some of black pixels
could be seen. This is not from bad quality and you can use it without any problems.

• For example, the number of TFT-LCD sub pixels contained in this product are
3,133,440.

When cleaning the monitor and the panel outside, please apply the recommended small
amount of cleaner by using a soft cloth to polish. Do not force the LCD area but rub softly.

If excessive force is applied, you may stain it.

If you are not satisfied with the picture quality, you can get better quality of picture by
performing the "Auto Adjustment function" in display screen that is appeared as window
termination button is pressed.

If there's still noise after the automatic adjustment, use the Fine/Coarse adjustment func-
tion.

When viewing a fixed screen for an extended period of time, a residual image or blur-
riness may appear.

Change the mode to energy save or set a screensaver to move the picture when you need
to be away from the monitor for an extended period of time.

PRODUCT INFORMATION (Image Retention Free)

LCD Monitors and TVs may have image retention when switching from one image to another espe-
cially after displaying a stationary image for a long time.

This guide is to demonstrate correct usage of LCD products in order to protect them from Image
retention.

Warranty

Warranty does not cover any damage caused by image retention.

Burn-in is not covered by the warranty.

What is Image retention ?

During normal operation of a LCD panel, pixel image retention doesn't occur. However, if
the same image is displayed for a long time, a slight difference in electric charge accumu-
lates between the two electrodes which encase the liquid crystal. This may cause the liquid
crystal to build up in a certain areas of the display. Thus, the previous image is retained

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 Information

when switching to a new video image. All display products, including LCD, are subject to
image retention. This is not a product defect.

Please follow the suggestions below to protect your LCD from image retention.

Power Off, Screen Saver, or Power Save Mode

Ex)

• Turn the power off when using a stationary pattern.

• Turn the power off for 4 hours after 20 hours in use

• Turn the power off for 2 hours after 12 hours in use

• Use a Screen saver if possible

• Screen saver in one color or a moving image is recommended.

• Set the Monitor to power off with the PC Display Properties Power Scheme.

Suggestions for specific applications

Ex) Airports, Transit Stations, Stock Markets, Banks, and Controlling Systems We recom-
mend that you follow set up of your display system program as below:

Display Information together with Logo or Moving image cycle.

Ex) Cycle : Display Information for 1 hour followed by a Display Logo or moving image
for 1 minute.

Change the Color Information periodically (Use 2 different colors).

Ex) Rotate the Color Information with 2 colors every 30 minutes.

Avoid using a combination of characters and background color with large difference in
luminance.

Avoid using Grey colors, which can cause Image retention easily.

• Avoid: Colors with big difference in luminance (Black & White, Grey)

Ex)

• Recommended settings: Bright colors with little difference in luminance

• Change the characters color and background color every 30 minutes

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 Information

Ex)

• Every 30 minutes, change the characters with movement.

Ex)

The best way to protect your monitor from Image retention is to set your PC or System
to operate a Screen Saver program when you are not using it.

Image retention may not occur when a LCD panel is operated under normal conditions.

Normal conditions are defined as continuously changing video patterns. When the LCD
panel is operated for a long time with a fixed pattern (-over 12 hours-), there may be slight
difference in voltage between electrodes that work the liquid crystal (LC) in a pixel. The
voltage difference between electrodes increases with time, forcing the liquid crystal to lean.
When this occurs, the previous image may be seen when the pattern is changed.

To prevent this, the accumulated voltage difference must be decreased.

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 Information

Our LCD Monitor satisfies ISO13406-2 Pixel fault Class II

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 Appendix
Contact SAMSUNG WORLDWIDE
Note

If you have any questions or comments relating to Samsung products, please contact the
SAMSUNG customer care center.

North America
U.S.A 1-800-SAMSUNG(726-7864) http://www.samsung.com/us
CANADA 1-800-SAMSUNG(726-7864) http://www.samsung.com/ca
MEXICO 01-800-SAMSUNG http://www.samsung.com/mx
(726-7864)

Latin America
ARGENTINE 0800-333-3733 http://www.samsung.com/ar
BRAZIL 0800-124-421 http://www.samsung.com/br

4004-0000
CHILE 800-SAMSUNG(726-7864) http://www.samsung.com/cl
COLOMBIA 01-8000112112 http://www.samsung.com/co
COSTA RICA 0-800-507-7267 http://www.samsung.com/lat-
in
ECUADOR 1-800-10-7267 http://www.samsung.com/lat-
in
EL SALVADOR 800-6225 http://www.samsung.com/lat-
in
GUATEMALA 1-800-299-0013 http://www.samsung.com/lat-
in
Honduras 800-7919267 http://www.samsung.com/lat-
in
JAMAICA 1-800-234-7267 http://www.samsung.com/lat-
in
Nicaragua 00-1800-5077267 http://www.samsung.com/lat-
in
PANAMA 800-7267 http://www.samsung.com/lat-
in
PUERTO RICO 1-800-682-3180 http://www.samsung.com/lat-
in
REP. DOMINICA 1-800-751-2676 http://www.samsung.com/lat-
in
TRINIDAD & TO- 1-800-SAMSUNG(726-7864) http://www.samsung.com/lat-
BAGO in
VENEZUELA 0-800-100-5303 http://www.samsung.com/lat-
in

Europe
AUSTRIA 0800-SAMSUNG(726-7864) http://www.samsung.com/at
BELGIUM 02 201 2418 http://www.samsung.com/be

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 Appendix

Europe
CZECH REPUBLIC 800-726-786(800-SAM- http://www.samsung.com/cz
SUNG)

DENMARK 70 70 19 70 http://www.samsung.com/dk
EIRE 0818 717 100 http://www.samsung.com/ie
FINLAND 030-6227 515 http://www.samsung.com/fi
FRANCE 3260 SAMSUNG(€ 0,15/Min) http://www.samsung.com/fr

08 25 08 65 65 (€ 0,15/Min)
GERMANY 01805 - SAMSUNG http://www.samsung.de
(726-7864) (€ 0,14/Min)
HUNGARY 06-80-SAMSUNG(726-7864) http://www.samsung.com/hu
ITALIA 800-SAMSUNG(726-7864) http://www.samsung.com/it
LUXEMBURG 0035 (0)2 261 03 710 http://www.samsung.com/lu
NETHERLANDS 0900-SAMSUNG(726-7864 € http://www.samsung.com/nl
0,10/Min)
NORWAY 815-56 480 http://www.samsung.com/no
POLAND 0 801 801 881 http://www.samsung.com/pl

022-607-93-33
PORTUGAL 80820-SAMSUNG(726-7864) http://www.samsung.com/pt
SLOVAKIA 0800-SAMSUNG(726-7864) http://www.samsung.com/sk
SPAIN 902-1-SAMSU(72678) http://www.samsung.com/es
SWEDEN 0771-400 200 http://www.samsung.com/se
Switzerland 0800-SAMSUNG(726-7864) http://www.samsung.com/ch
U.K 0845 SAMSUNG(7267864) http://www.samsung.com/uk

CIS
ESTONIA 800-7267 http://www.samsung.ee
LATVIA 8000-7267 http://www.samsung.com/lv
LITHUANIA 8-800-77777 http://www.samsung.lt
KAZAKHSTAN 8-10-800-500-55-500 http://www.samsung.com/
kz_ru
KYRGYZSTAN 00-800-500-55-500
RUSSIA 8-800-555-55-55 http://www.samsung.ru
TADJIKISTAN 8-10-800-500-55-500
UKRAINE 8-800-502-0000 http://www.samsung.ua
UZBEKISTAN 8-10-800-500-55-500 http://www.samsung.com/
kz_ru

Asia Pacific
AUSTRALIA 1300 362 603 http://www.samsung.com/au
CHINA 800-810-5858 http://www.samsung.com/cn

400-810-5858

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 Appendix

Asia Pacific
010-6475 1880
HONG KONG: 3698 - 4698 http://www.samsung.com/hk
INDIA 3030 8282 http://www.samsung.com/in

1800 110011
1-800-3000-8282
INDONESIA 0800-112-8888 http://www.samsung.com/id
JAPAN 0120-327-527 http://www.samsung.com/jp
MALAYSIA 1800-88-9999 http://www.samsung.com/my
New zealand 0800 SAMSUNG(0800 726 http://www.samsung.com/nz
786)
PHILIPPINES 1800-10-SAMSUNG http://www.samsung.com/ph
(726-7864)
SINGAPORE 1800-SAMSUNG(726-7864) http://www.samsung.com/sg
THAILAND 1800-29-3232 http://www.samsung.com/th

02-689-3232
TAIWAN 0800-329-999 http://www.samsung.com/tw
VIETNAM 1 800 588 889 http://www.samsung.com/vn

Middle East & Africa

SOUTH AFRICA 0860-SAMSUNG(726-7864) http://www.samsung.com/za
TURKEY 444 77 11 http://www.samsung.com/tr
U.A.E 800-SAMSUNG(726-7864) http://www.samsung.com/ae

8000-4726

Terms
Dot Pitch The image on a monitor is composed of red, green and blue
dots. The closer the dots, the higher the resolution. The dis-
tance between two dots of the same color is called the 'Dot
Pitch'. Unit: mm

Vertical Frequency The screen must be redrawn several times per second in
order to create and display an image for the user. The fre-
quency of this repetition per second is called the Vertical
Frequency or Refresh Rate. Unit: Hz

Example: If the same light repeats itself 60 times per sec-

ond, this is regarded as 60 Hz.

Horizontal Frequency The time to scan one line connecting the right edge to the
left edge of the screen horizontally is called the Horizontal
Cycle. The inverse number of the Horizontal Cycle is called
Horizontal Frequency. Unit: kHz

Interlace and Non-Interlace Showing the horizontal lines of the screen from the top to
Methods the bottom sequentially is called the Non-Interlace method
while showing odd lines and then even lines in turn is called
the Interlace method. The Non-Interlace method is used for
the majority of monitors to ensure a clear image. The Inter-
lace method is the same as that used in TVs.

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 Appendix

Plug & Play This is a function that provides the best quality screen for
the user by allowing the computer and the monitor to ex-
change information automatically. This monitor follows the
international standard VESA DDC for the Plug & Play func-
tion.

Resolution The number of horizontal and vertical dots used to compose

the screen image is called the 'resolution'. This number
shows the accuracy of the display. A high resolution is good
for performing multiple tasks as more image information can
be shown on the screen.

Example: If the resolution is 1360 x 768, this means the

screen is composed of 1360 horizontal dots (horizontal res-
olution) and 768 vertical lines (vertical resolution).

Correct Disposal

Correct Disposal of This Product (Waste Electrical & Electronic Equip-

ment) - Europe only
(Applicable in the European Union and other Euro-
pean countries with separate collection systems)

This marking shown on the product or its literature,

indicates that it should not be disposed with other
household wastes at the end of its working life. To
prevent possible harm to the environment or human
health from uncontrolled waste disposal, please sep-
arate this from other types of wastes and recycle it
responsibly to promote the sustainable reuse of ma-
terial resources.

Household users should contact either the retailer

where they purchased this product, or their local gov-
ernment office, for details of where and how they can
take this item for environmentally safe recycling.

Business users should contact their supplier and

check the terms and conditions of the purchase con-
tract. This product should not be mixed with other
commercial wastes for disposal.

Authority
Information in this document is subject to change without notice.

© 2008 Samsung Electronics Co., Ltd. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Samsung Elec-
tronics Co., Ltd. is strictly forbidden.

Samsung Electronics Co., Ltd. shall not be liable for errors contained herein or for incidental
or consequential damages in connection with the furnishing, performance, or use of this ma-
terial.

Samsung is the registered trademark of Samsung Electronics Co., Ltd.; Microsoft, Windows
and Windows NT are registered trademarks of Microsoft Corporation; VESA, DPM and DDC
are registered trademarks of Video Electronics Standard Association; the ENERGY STAR®
name and logo are registered trademarks of the U.S. Environmental Protection Agency

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 Appendix

(EPA). As an ENERGY STAR® Partner, Samsung Electronics Co., Ltd. has determined that
this product meets the ENERGY STAR® guidelines for energy efficiency. All other product
names mentioned herein may be the trademarks or registered trademarks of their respective
owners.

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