Datasheet
Workday Education and Training. Key Benefits
Workday Education and Training helps customers and Workday • Receive relevant and comprehensive
training from Workday-certified experts
ecosystem members deploy and best use their Workday
• Ensure your employees are successful
applications. Our training ranges from strategic topics, such and know how to get the most out
as learning to deploy Workday at a company site, to specific of Workday
• Keep up-to-date on new features
information about new features in the latest Workday release.
• Save time and effort by getting
We offer a variety of learning delivery options from independent, your employees quickly up to speed
self-paced offerings to high-end, hands-on activities in the on Workday
Workday tenant. We also offer customer accreditations and • Ensure successful deployments
• Understand how to configure and use
partner certifications. Our goal is to help teams flourish by
Workday to best support your business
providing needed training that’s helpful and within budget.
Workday training expertise.
We realize that taking any type of training is a commitment of your time and
resources. For this reason, we have invested deeply in our Workday Education
content and training. We want to help you with the adoption and use of your
Workday application, and we strive to provide the greatest training ROI as possible.
Relevant and comprehensive training.
Because all of our customers are on the same version of Workday, we are able
to work closely with product management, product development, the Workday
ecosystem, and our customers to ensure that our training aligns with the current
needs of our customers.
Proven expertise.
We are working hard to provide the best possible learning experience. Our
training is delivered by certified instructors, and we have a dedicated global
team managing content delivery and operations to ensure the consistency and
accuracy of our training.
Adaptable training plans.
Customers have different training requirements when they adopt new
functionality, and each customer has their own desired level of self-sufficiency.
Some customers want to be highly self-sufficient and seek the necessary
training to allow that. Others may have limited resources or want access to a
higher level of expertise to assist with their ongoing adoption needs.
We’ve designed our Education Services to help you address your training
requirements based on your own preferences and budget. From free content
to specializations, we provide training that truly meets your needs.
Training for multiple roles.
We recognize that people vary in their ability to comprehend information, and for
that reason we strive to accommodate all learning styles. We also recognize that
people are busy and that fitting a training into a full schedule can be challenging.
That’s why Workday provides several options. We have a solid understanding
of the most effective delivery type for each audience. For those individuals and
companies that want to be more self-sufficient, Workday Education provides
continuous learning options.
Team-based training.
If you would like to train an entire team so that everyone learns the same
content at the same time, we can help with that, too. We’ve seen that when
multiple people from an organization sign up for the same training, it encourages
members to collaborate and problem-solve in real time.
Company-based training.
By using our online training resources, your Training Coordinator will be able
to choose courses and tracks based specifically on your company’s needs. Our
training services can help you move from where you are today in the adoption of
Workday products and features to where you would like to be tomorrow.
Extraordinary classrooms.
At Workday, customer satisfaction is always at the heart of what we do. For
example, the Workday Education training unit has an 18-month expiration period,
while the industry standard is 12 months. Our volume discounts are based on
the total volume purchased in the past 12 months. The industry-standard volume
discount typically only applies to the current purchase.
Unparalleled training experience.
We invest in our training facilities so that our students have a great learning
environment. We have large plasma screens, easy-to-read whiteboards,
high-quality acoustics and lighting—all designed to provide the best training
experience available.
Full spectrum of learning options.
We offer a variety of learning delivery options ranging from independent,
self-paced offerings to traditional in-class training. Learn more about
Workday Education Services.
Workday Education and Training | 2
WORKDAY EDUCATION OFFERINGS DESCRIPTION
This traditional instructor-led in-classroom training prepares students to meet their
Learn In-Person job requirements. It combines lectures, social learning, product demonstrations, and
hands-on activities.
Our virtual classroom offers the advantages of live instructors without the expense
and time associated with travel. Students connect to our training environment and
Learn Virtual
participate remotely, complete hands-on activities, and interact with instructors and
other students.
Workday offers customers training flexibility with Learn Independent. Students can learn
online from anywhere, anytime, and at their own pace with a combination of videos,
Learn Independent interactive activities, job aids, and quizzes. Start times begin when it is most convenient
for students, and they will retain access to course material indefinitely as long as their
Learning Center account remains active.
Students complete short, topic-specific videos and job aids at their own pace with Learn
On-Demand. This training supplements instructor-led offerings and provides students
Learn On-Demand
with immediate access to specific course-content in real time. This content often serves
as refresher material on specific topics learned in instructor-led courses.
Workday Pro is our highest level of customer accreditation. It is designed for individuals
who want to acquire deep expertise in Workday. This program trains our Workday Pros
to deliver a similar level of value as an external Workday-certified consultant. This
Workday Pro accreditation program consists of a number of tracks, each with relevant courses, plus
an online test. Accredited Workday Pros receive membership in the private Workday
Community group, full access to the Workday Touchpoints Kit, and update training with
each new Workday release—all for no additional cost.
The Adoption Kit helps accelerate the development of end-user training and use of
self-service features and functionality, ultimately contributing to a successful Workday
rollout. It includes a combination of videos and job aids for common employee and
Adoption Kit
manager self-service tasks, as well as graphic assets, facilitation guides, and marketing
materials. Training teams can use these materials as-is or customize content to meet
unique organizational needs.
The Workday Touchpoints Kit is a collection of diagrams, heat maps, and organizational
Workday details that illustrate the connection points across all product areas within the Workday
Touchpoints Kit suite. These tools can be used by customers and consultants alike, with the end goal of
maximizing the Workday application.
+1-925-951-9000 +1-877-WORKDAY (+1-877-967-5329) Fax: +1-925-951-9001 workday.com
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