P R E L I M I N A R Y 3.SEP.

2015
VQN_SVC_FRNT_CVR-
GE

Vivid™ q N
Service Manual

Vivid q N with software version SW 12.x.x (BT’12)

BASIC SERVICE DOCUMENTATION.

COPYRIGHT GENERAL ELECTRIC COMPANY.

© 2013 and 2015 General Electric Company.

All Rights Reserved.

Part Number: FQ091019

Revision: 2
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Important Precautions

TRANSLATION POLICY

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DAMAGE IN TRANSPORTATION
All packages should be closely examined at time of delivery. If damage is apparent write “Damage In
Shipment” on ALL copies of the freight or express bill BEFORE delivery is accepted or “signed for” by
a GE representative or hospital receiving agent. Whether noted or concealed, damage MUST be
reported to the carrier immediately upon discovery, or in any event, within 14 days after receipt, and the
contents and containers held for inspection by the carrier. A transportation company will not pay a claim
for damage if an inspection is not requested within this 14 day period.

CERTIFIED ELECTRICAL CONTRACTOR STATEMENT - FOR USA ONLY

All electrical Installations that are preliminary to positioning of the equipment at the site prepared for the
equipment shall be performed by licensed electrical contractors. Other connections between pieces of
electrical equipment, calibrations and testing shall be performed by qualified GE personnel. In
performing all electrical work on these products, GE will use its own specially trained field engineers.
All of GE’s electrical work on these products will comply with the requirements of the applicable
electrical codes.

The purchaser of GE equipment shall only utilize qualified personnel (i.e., GE’s field engineers,
personnel of third-party service companies with equivalent training, or licensed electricians) to perform
electrical servicing on the equipment.

OMISSIONS & ERRORS

If there are any omissions, errors or suggestions for improving this documentation, please contact the
GE Global Documentation Group with specific information listing the system type, manual title, part
number, revision number, page number and suggestion details.

Mail the information to:

Service Documentation,
GE Vingmed Ultrasound AS
P.O.Box: 141
NO 3191 HORTEN
NORWAY

GE employees should use TrackWise to report service documentation issues. These issues will then
be in the internal problem reporting tool and communicated to the writer.

SERVICE SAFETY CONSIDERATIONS

DANGER DANGEROUS VOLTAGES, CAPABLE OF CAUSING DEATH, ARE PRESENT IN

THIS EQUIPMENT. USE EXTREME CAUTION WHEN HANDLING, TESTING AND
ADJUSTING.

WARNING Use all Personal Protection Equipment (PPE) such as gloves, safety shoes, safety
glasses, and kneeling pad, to reduce the risk of injury.
For a complete review of all safety requirements, see the Safety Considerations section in Chapter 1.

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LEGAL NOTES

The contents of this publication may not be copied or duplicated in any form, in whole or in part, without
prior written permission of GE.

GE may revise this publication from time to time without written notice.

TRADEMARKS
All products and their name brands are trademarks of their respective holders.

COPYRIGHTS
© 2013 and 2015 by General Electric Company Inc. All Rights Reserved.

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Revision History

REVISION DATE REASON FOR CHANGE

1 2013 AUG. 12 Initial release of manual.
2 2015 SEP 03 Updated and corrected content.

List of Effected Pages (LOEP)

Pages Revision Pages Revision Pages Revision

Title Page 2 1-1 to 1-28 2 7-1 to 7-148 2

Warnings i to -xvi 2 2-1 to 2-12 2 8-1 to 8-140 2

TOC 2 3-1 to 3-182 2 9-1 to 9-18 2

4-1 to 4-42 2 10-1 to 10-32 2

5-1 to 5-48 2 Back Cover N/A

6-1 to 6-14 2

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Table of Contents
CHAPTER 1
Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1
Purpose of Chapter 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1

Service Manual Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Contents in this Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Typical Users of the Service Manual (This Manual) . . . . . . . . . . . . . . . . . . . . . . 1-2
Vivid q N Models Covered in this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Important Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 5
Conventions Used in this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 5
Standard Hazard Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 6

Safety Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 7
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 7
Human Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 7
Mechanical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 9
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 11
Vivid q N Battery Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 15
Patient Data Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 16

Dangerous Procedure Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 17

Lockout/Tagout (LOTO) requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 18

Product Labels and Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 19

Universal Product Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 19
Label Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 20

Returning/Shipping Probes and Repair Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 23

EMC, EMI, and ESD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 24

Electromagnetic Compatibility (EMC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 24
CE Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 24
Electrostatic Discharge (ESD) Prevention . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 24
General Caution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 25

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Customer Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 26
Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 26
System manufacturer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 27

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CHAPTER 2
Site Preparations
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 - 1
Purpose of Chapter 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 1

Console Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Unit Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Cooling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Lighting Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Time and Manpower Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Electrical Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
EMI Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Probe Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Facility Needs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Purchaser Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Mandatory Site Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Site Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Networking Pre-Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Connectivity Installation Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 10

Check List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 12

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CHAPTER 3
System Setup
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 1
Purpose of Chapter 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 1

Installation Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Average Installation Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Installation Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Safety Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
The Tilt & Shock Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Receiving the Vivid q N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 5

Examine All Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 5
Damage in Transportation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 6

Unpacking the Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8

Examine All Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 9
Unpacking the Wooden Transportation box . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 10
Verifying the Transportation box Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 11
Physical Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 11
EMI Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 11

Preparing for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 12

Confirming Customer Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 12
Verifying the Transportation Box Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 12
Component Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 13
Confirming SafeLock Cart Voltage Configuration . . . . . . . . . . . . . . . . . . . . . . 3 - 18
System Voltage Confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 18

Ensuring Protection from EMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 19

Completing the Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 20

Connecting Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 21
Connecting Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 34
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 55
Connecting Probes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 58
Connecting the ECG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 61
Connecting the Unit to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 62
Switching the System ON/OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 64

Mounting the Vivid q N on the SafeLock Cart (optional) . . . . . . . . . . . . . . . . . . . . . . . 3 - 65

Mounting the Vivid q N on the SafeLock Cart . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 65

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Adjusting the SafeLock Cart Locking Mechanism . . . . . . . . . . . . . . . . . . . . . . 3 - 68

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 69
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 69
Vivid q N Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 70
Service Screen Set-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 75
Configuring Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 81
Software Options Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 84

Connectivity Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 85
Connectivity Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 85
Physical Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 88
Connectivity Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 98
Set Up Connection to a DICOM Server in a Network . . . . . . . . . . . . . . . . . . . 3 - 110
Setup Connection to HL7 Server in a Network . . . . . . . . . . . . . . . . . . . . . . . . 3 - 117
Query/Retrieve (Q/R) Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 120
MPEGVue Export Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 127
eVue Dataflow Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 132
Using MPEGVue/eVue on a Remote PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 136

Storing and Transporting the Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 179

Safety Precautions for Moving the Vivid q N Unit . . . . . . . . . . . . . . . . . . . . . . 3 - 179
Transportation Box and Packaging Materials . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 179

Completing the Installation Paperwork . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 180

Installation Acceptance Test Criteria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 180
System Installation Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 180
Product Locator Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 180

Product Locator Installation Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 181

User Manual(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 182

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CHAPTER 4
General Procedures and Functional Checks
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 1
Purpose of Chapter 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 1
Specific Equipment Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 2

General Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 3
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 3
Power ON/Boot-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 3
Power Shut Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 7
Log On to the System as ADM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 10
Using Removable Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 12
Labeling Removable Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 15
Formatting Removable Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 15
Verifying Removable Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 16
Archiving and Loading Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 16

Functional Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 19
Basic Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 19
Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 24
SafeLock Cart Functional Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 28
Back End Processor Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 29

Image Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 32
2D Mode (B Mode) Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 32
M Mode Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 33
Color Mode Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 34
PW/CW Doppler Mode Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 36
Tissue Velocity Imaging (TVI) Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 37
Probe/Connectors Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 38

System Turnover Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 39

Software Configuration Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 39

Site Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 40

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CHAPTER 5
Components and Function (Theory)
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 - 1
Purpose of Chapter 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 1

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Signal Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Vivid q N Systems - Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Front End Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 6

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 6
Front End Unit - Location in the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 9
RFI Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 11
TR32 Boards (Transmitter/Receiver) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 15
Probe and MUX (P&M) Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 18

Back End Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 21

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 21
ETX SBC Central Processing Unit (CPU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 23
ETX Base Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 23
Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 25
Fan Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 25
RTC (BIOS) Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 25
Back End Processor - Location of Components . . . . . . . . . . . . . . . . . . . . . . . . 5 - 26
Left/Right Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 28

External Input/Output (I/O) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 29

Power Supply System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 30

Electrical Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 30
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 30
Power Supply Unit Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 31
DC Source Selector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 31
Rechargeable Battery Pack Assy (GPA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 32

Monitor and Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 34

Keyboard and Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 34
Keyboard and Operator Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 35

ECG Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 - 39
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 39

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ECG Patient I/O Module Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 40

Isolation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 40

ECG/Respiratory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 41
Internal ECG/Respiratory Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 41
External ECG/Respiratory Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 43

Peripherals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 46
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 46

Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 48
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 48

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CHAPTER 6
Service Adjustments
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 - 1
Purpose of Chapter 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 1
LCD Display Adjustments and Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 1
Keyboard Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 9
Configuring Print Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 9
Video System Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 9
Beamformer Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 9
Battery Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 10

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CHAPTER 7
Diagnostics/Troubleshooting
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 1
Purpose of Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 1

Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 2
Diagnostic Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 2
Diagnostic Procedure Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 2
Accessing the Diagnostic Test Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 3
Diagnostic Test Window Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 10

Performing Full System Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 19

Accessing the Full System Diagnostic Options . . . . . . . . . . . . . . . . . . . . . . . . 7 - 20

Performing Front End (FE) Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 24

Accessing the Front End Diagnostic Options . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 25
Calibration Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 25
Radio Frequency Interface (RFI) Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . 7 - 31
TR 32 Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 46
Probe and MUX Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 61

Monitoring Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 86
Accessing the Monitoring Diagnostic Test Options . . . . . . . . . . . . . . . . . . . . . 7 - 86

Performing Back End Diagnostics on the System . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 108

Accessing the Back End Diagnostic Test Options . . . . . . . . . . . . . . . . . . . . . 7 - 108

Automatic Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 137

Adding Bookmarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 137
Extracting Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 137

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CHAPTER 8
Replacement Procedures
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 - 1
Purpose of Chapter 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 1

External Component Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 2

Bearing Handle Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 2
Battery Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 4
Hard Disk Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 6
Control Panel and Keyboard Replacement Procedure . . . . . . . . . . . . . . . . . . 8 - 10
Rear Cover & Latch Assembly Replacement Procedure . . . . . . . . . . . . . . . . . 8 - 20
LCD Display Cover Hinges Replacement Procedure . . . . . . . . . . . . . . . . . . . . 8 - 22
Bottom Assembly Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 25
LCD Display Frame Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 27

Internal Component Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 29

P&M (Probe and MUX) Board Replacement Procedure . . . . . . . . . . . . . . . . . . 8 - 29
TR32 and RFI Boards Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . 8 - 32
BEP Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 40
BIOS Battery Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 47
DC-to-DC Power Supply Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . 8 - 48
Fan Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 51
Speaker Assembly Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 54
AUO LCD Display Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 55
AUO LCD Flex Cable Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . 8 - 59

SafeLock Cart Components Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 64

Overview of SafeLock Cart Replaceable Components . . . . . . . . . . . . . . . . . . . 8 - 65
Upper Cover (Rear) Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 66
AC Cable Hook Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 67
AC Power Cable Bumper Protector Replacement Procedure . . . . . . . . . . . . . 8 - 68
ECG Cable Protector Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . 8 - 70
Lower Cover (Rear) Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 73
AC Distribution Assembly Replacement Procedure . . . . . . . . . . . . . . . . . . . . . 8 - 74
Peripheral Power Cable Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . 8 - 76
Main Cable Harness Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 81
USB Board Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 82
Gas Spring Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 84
DVD Holder Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 87
LAN Isolation Box and Holder Replacement Procedure . . . . . . . . . . . . . . . . . . 8 - 88
Top Shelf Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 89

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Handrest Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 91

Probe Shelf Assembly Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . 8 - 92
Probe Cable Hook Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 94
Front Wheel Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 95
Rear Wheel Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 97

Software Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 99
Software Upgrade Procedure Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 99
Setting the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 114
Formatting and Partitioning the Hard Disk - Automatic Procedure (BT’12) . . 8 - 124

Performing a Complete System Back-up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 126

Database Merge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 126
How to Restore User-defined Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 132

Peripherals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 133
Connecting and Removing Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 133
External USB Hard Disk Replacement Procedure . . . . . . . . . . . . . . . . . . . . . 8 - 135

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CHAPTER 9
Renewal Parts
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 - 1
Purpose of Chapter 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 1

List of Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 2

Mechanical Hardware Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 3

Electronic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 4

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 6

Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 7

Probes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 8

Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 10

SafeLock Cart Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 11

Optional Modo Cart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 13

Spare Part Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 14

Product Manuals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 18
Product Manuals - BT’12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 18

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GE
DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

CHAPTER 10
Care and Maintenance
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 1
Periodic Maintenance Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 1
Purpose of Chapter 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 1
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 2

Why Perform Maintenance Procedures? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 3

Keeping Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 3
Quality Assurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 3

Maintenance Task Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 4

How Often Should Care & Maintenance Procedures be Performed? . . . . . . . 10 - 4

System Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 7
Preliminary Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 7
Functional Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 8
Input Power Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 9
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 10
Physical Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 13
Optional Diagnostic Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 14

Probe Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 15
Probe Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 15
Probe Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 15
Basic Probe Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 16
Probe Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 16
Returning and Shipping of Defective Probes . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 18

Electrical Safety Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 19

Safety Test Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 19
GE Current Leakage Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 21
Outlet Test Wiring Arrangement - USA & Canada . . . . . . . . . . . . . . . . . . . . . 10 - 22
SafeLock Cart - Grounding Continuity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 22
SafeLock Cart - Chassis Current Leakage Test . . . . . . . . . . . . . . . . . . . . . . . 10 - 24
Isolated Patient Lead (Source) Leakage – Lead-to-Ground . . . . . . . . . . . . . 10 - 26
Isolated Patient Lead (Source) Leakage – Lead-to-Lead . . . . . . . . . . . . . . . 10 - 27
Isolated Patient Lead (Sink) Leakage - Isolation Test . . . . . . . . . . . . . . . . . . 10 - 27
Probe Current Leakage Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 29

Excessive Current Leakage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 32

Possible Causes of Excessive Current Leakage . . . . . . . . . . . . . . . . . . . . . . 10 - 32
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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Chapter 1
Introduction

Section 1-1
Overview
1-1-1 Purpose of Chapter 1
This chapter describes important issues related to safely servicing the Vivid q N portable ultrasound
scanner. The service provider must read and understand all the information presented here before
installing or servicing a unit.

Table 1-1 Contents in Chapter 1

Section Description Page Number

1-1 Overview 1-1

1-2 Service Manual Overview 1-2

1-3 Important Conventions 1-5

1-4 Safety Considerations 1-7

1-5 Dangerous Procedure Warnings 1-17

1-6 Lockout/Tagout (LOTO) requirements 1-18

1-7 Product Labels and Icons 1-19

1-8 Returning/Shipping Probes and Repair Parts 1-23

1-9 EMC, EMI, and ESD 1-24

1-10 Customer Assistance 1-26

Chapter 1 - Introduction 1-1

GE
DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 1-2
Service Manual Overview
This manual provides installation and service information for the Vivid q N portable ultrasound scanner.
It contains 10 chapters as outlined in 1-2-1 "Contents in this Service Manual" on page 1-2 below.

1-2-1 Contents in this Service Manual

The service manual is divided into ten chapters.

In the beginning of the manual, before chapter 1, you will find the language policy for GE’s service
documentation, legal information, a revision overview and the Table of Contents (TOC).

• Chapter 1 - Introduction
Contains a content summary and warnings.
• Chapter 2 - Site Preparations
Contains pre-installation requirements for the Vivid q N portable ultrasound scanner.
• Chapter 3 - System Setup
Contains installation procedures and an installation checklist.
• Chapter 4 - General Procedures and Functional Checks
Contains functional checks that are recommended as part of the installation procedure, or as
required during servicing and periodic maintenance.
• Chapter 5 - Components and Function (Theory)
Contains block diagrams and functional explanations of the electronic circuits.
• Chapter 6 - Service Adjustments
Contains instructions on how to make any available service adjustments to the Vivid q N portable
ultrasound scanner.
• Chapter 7 - Diagnostics/Troubleshooting
Provides instructions for setting up and running diagnostic, troubleshooting and other related
routines for the Vivid q N portable ultrasound scanner.
• Chapter 8 - Replacement Procedures
Provides disassembly and reassembly procedures for all Field Replaceable Units (FRUs).
• Chapter 9 - Renewal Parts
Contains a complete list of field replaceable parts for the Vivid q N portable ultrasound scanner.
• Chapter 10 - Care and Maintenance
Provides periodic maintenance procedures for the Vivid q N portable ultrasound scanner.

1-2-2 Typical Users of the Service Manual (This Manual)

This manual is intended for the following categories of users:

• Hospital service personnel.

• Contractors (some parts of Chapter 2 - Site Preparations).

1-2 Section 1-2 - Service Manual Overview

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

1-2-3 Vivid q N Models Covered in this Manual

Table 1-2 Vivid q N Model

Model H-Cat No. Part Number Description Comments

Vivid q N H45571ZC FQ000040 Laptop-style system BT’12

Chapter 1 - Introduction 1-3

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

1-2-4 Product Description

1-2-4-1 Overview of the Vivid q N Ultrasound Scanner

The Vivid q N is a compact, fully portable, phased, linear array ultrasound imaging scanner.
Weighing only 5 Kgs (11 lbs), this laptop-style system is extremely versatile and, depending upon the
installed software, can be used for a variety of applications.

The Vivid q N ultrasound imaging scanner is similar to the Vivid i n - however, designed to offer
additional features including the ability to support use of M4S-RS probes. Also weighing only 5 Kgs
(11 lbs), this laptop-style system is extremely versatile and, depending upon the installed software, can
be used for a variety of applications.

NOTE: Upgrade options may be available with future versions.

1-2-4-2 Purpose of Operator Manual(s)

The Operator Manual(s) should be fully read and understood before operating the Vivid q N system,
and also kept near the unit for quick reference.

1-4 Section 1-2 - Service Manual Overview

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 1-3
Important Conventions
1-3-1 Conventions Used in this Manual

1-3-1-1 Model Designations

This manual covers the Vivid q N ultrasound units listed in Table 1-2 on page 1-3.

1-3-1-2 Icons
Pictures, or icons, are used wherever they will reinforce the printed message. The icons, labels and
conventions used on the product and in the service information are described in this chapter.

1-3-1-3 Safety Precaution Messages

Various levels of safety precaution messages may be found on the equipment and in the service
information. The different levels of concern are identified by a flag word that precedes the precautionary
message. Known or potential hazards to personal are labeled in one of three ways:

• DANGER
• WARNING
• CAUTION
When a hazard is present that can cause property damage, but has absolutely no personal injury risk,
a NOTICE is used.

DANGER DANGER IS USED TO INDICATE THE PRESENCE OF A HAZARD THAT WILL

CAUSE SEVERE PERSONAL INJURY OR DEATH IF THE INSTRUCTIONS ARE
IGNORED.
WARNING WARNING IS USED TO INDICATE THE PRESENCE OF A HAZARD THAT CAN CAUSE
SEVERE PERSONAL INJURY AND PROPERTY DAMAGE IF INSTRUCTIONS ARE
IGNORED.

CAUTION CAUTION IS USED TO INDICATE THE PRESENCE OF A HAZARD THAT WILL OR CAN CAUSE
MINOR PERSONAL INJURY AND PROPERTY DAMAGE IF INSTRUCTIONS ARE IGNORED.
EQUIPMENT DAMAGE POSSIBLE.

NOTICE Notice is used when a hazard is present that can cause property damage but has absolutely no
personal injury risk.

Example: Disk drive may crash.

NOTE: Notes are used to provide important information about an item or a procedure.

NOTE: Be sure to read the notes; the information contained in a note can often save you time or effort.

Chapter 1 - Introduction 1-5

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

1-3-2 Standard Hazard Icons

Important information will always be preceded by the exclamation point contained within a triangle,
as seen throughout this chapter. In addition to text, several different graphical icons (symbols) may be
used to make you aware of specific types of hazards that could possibly cause harm. Even if a symbol
isn’t used in this manual, it may be included for your reference.

Table 1-3 Standard hazard icons

ELECTRICAL MECHANICAL RADIATION

LASER HEAT

LASER
LIGHT

Others icons make you aware of specific procedures that should be followed.

NOTE: The Vivid q N scanner and SafeLock Cart has no unintended or motorized moving parts that
could cause pinching; all moving parts are mechanically operated by the user. Pay attention to
move such parts carefully (e.g. when raising/lowering the SafeLock Cart main shelf).

Table 1-4 Standard Icons that indicates that a special procedure is to be used

AVOID STATIC ELECTRICITY TAG AND LOCK OUT WEAR EYE PROTECTION

TAG
&
LOCKOUT

Signed Date

OR

HAND PROTECTION FOOT PROTECTION

1-6 Section 1-3 - Important Conventions

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 1-4
Safety Considerations
1-4-1 Introduction
The following safety precautions must be observed during all phases of operation, service and repair of
this equipment. Failure to comply with these precautions or with specific warnings elsewhere in this
manual, violates safety standards of design, manufacture and intended use of the equipment.

1-4-2 Human Safety

• Operating personnel must not remove the system covers.
• Servicing should be performed by authorized personnel only.
• Only personnel who have participated in a Vivid q N Training Seminar are authorized to service the
equipment.
• Local laws may restrict this device for sale or use by or on the order of a physician.

DANGER DANGEROUS VOLTAGES, CAPABLE OF CAUSING DEATH, ARE PRESENT IN

THIS EQUIPMENT. USE EXTREME CAUTION WHEN HANDLING, TESTING AND
ADJUSTING.

WARNING IF THE COVERS ARE REMOVED FROM AN OPERATING VIVID Q N, SOME METAL
SURFACES MAY BE WARM ENOUGH TO POSE A POTENTIAL HEAT HAZARD IF
TOUCHED, EVEN WHILE IN SHUT DOWN MODE.

WARNING BECAUSE OF THE LIMITED ACCESS TO CABINETS AND EQUIPMENT IN THE FIELD,
PLACING PEOPLE IN AWKWARD POSITIONS, GE HAS LIMITED THE LIFTING WEIGHT
FOR ONE PERSON IN THE FIELD TO 16 KG (35 LBS). ANYTHING OVER 16 KG (35 LBS)
REQUIRES 2 PEOPLE.

WARNING HAVE TWO PEOPLE AVAILABLE TO DELIVER AND UNPACK THE VIVID Q N.
ATTEMPTS TO MOVE THE UNIT WHEN MOUNTED ON THE SAFELOCK CART
CONSIDERABLE DISTANCES OR ON AN INCLINE BY ONE PERSON COULD RESULT
IN INJURY OR DAMAGE OR BOTH.

Chapter 1 - Introduction 1-7

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

1-4-2 Human Safety (cont’d)

WARNING USE ALL PERSONAL PROTECTION EQUIPMENT (PPE) SUCH AS GLOVES, SAFETY
SHOES, SAFETY GLASSES, AND KNEELING PAD, TO REDUCE THE RISK OF INJURY.

WARNING EXPLOSION WARNING

DO NOT OPERATE THE EQUIPMENT IN AN EXPLOSIVE ATMOSPHERE. OPERATION
OF ANY ELECTRICAL EQUIPMENT IN SUCH AN ENVIRONMENT CONSTITUTES A
DEFINITE SAFETY HAZARD.

WARNING DO NOT SUBSTITUTE PARTS OR MODIFY EQUIPMENT

BECAUSE OF THE DANGER OF INTRODUCING ADDITIONAL HAZARDS, ONLY
INSTALL GE APPROVED PARTS. DO NOT PERFORM ANY UNAUTHORIZED
MODIFICATION OF THE EQUIPMENT.

CAUTION USE PROTECTIVE GLASSES DURING DRILLING, FILING AND DURING ALL OTHER WORK
WHERE EYES NEED PROTECTION.

CAUTION USE SAFETY SHOES WHEN DOING WORK WHERE THERE IS ANY CHANCE OF FOOT
DAMAGE.

CAUTION USE PROTECTIVE GLOVES WHEN DRILLING AND CUTTING.

1-8 Section 1-4 - Safety Considerations

GE
DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

1-4-3 Mechanical Safety

i

WARNING WHILE THE SOFTWARE INSTALL PROCEDURE IS DESIGNED TO PRESERVE DATA,

YOU SHOULD SAVE ANY PATIENT DATA, IMAGES, SYSTEM SETUPS TO A DVD OR
HARDCOPY BEFORE DOING A SOFTWARE UPGRADE.

DANGER WHEN THE VIVID Q N SCANNER IS USED WITH THE SAFELOCK CART, MAKE SURE
THE UNIT IS FIRMLY SECURED IN THE CORRECT POSITION ON THE CART SINCE IT
MAY BECOME UNSTABLE AND TIP OVER.

DANGER WHENEVER THE SAFELOCK CART IS TO BE MOVED ALONG ANY INCLINE, USE
EXTREME CAUTION. MAKE SURE THAT THE VIVID Q N SCANNER AND ALL
PERIPHERALS ARE SECURELY MOUNTED ON THE CART BEFORE ATTEMPTING TO
MOVE IT.

WARNING ULTRASOUND PROBES ARE HIGHLY SENSITIVE MEDICAL INSTRUMENTS THAT CAN
EASILY BE DAMAGED BY IMPROPER HANDLING. USE CARE WHEN HANDLING AND
PROTECT FROM DAMAGE WHEN NOT IN USE. DO NOT USE A DAMAGED OR
DEFECTIVE PROBE. FAILURE TO FOLLOW THESE PRECAUTIONS CAN RESULT IN
SERIOUS INJURY AND EQUIPMENT DAMAGE.

DANGER NEVER USE A PROBE THAT HAS BEEN SUBJECTED TO MECHANICAL SHOCK OR
IMPACT. EVEN IF THE PROBE APPEARS TO BE UNBROKEN, IT MAY IN FACT BE
DAMAGED.

CAUTION THE Vivid q N portable ultrasound scanner WEIGHS 5KG (11 LBS.) OR MORE, DEPENDING ON
CARRY-ON PERIPHERALS WHEN READY FOR USE. IN ADDITION, THE SAFELOCK CART
WEIGHS APPROXIMATELY 40KG (88 LBS.), EXCLUDING PERIPHERALS. CARE MUST BE USED
WHEN MOVING THE UNIT OR REPLACING ITS PARTS. FAILURE TO FOLLOW THE
PRECAUTIONS LISTED COULD RESULT IN INJURY, UNCONTROLLED MOTION AND COSTLY
DAMAGE.
ALWAYS:
• Use the handle to move the system
• Be sure the pathway is clear.
• Use slow, careful motions.
• Do not let the system strike walls or door frames.
• Whenever the Vivid q N scanner is mounted on the SafeLock Cart and being moved on inclines, make sure that the scanner
and all peripherals are securely mounted on the SafeLock cart before attempting to move it.

WARNING ALWAYS LOCK THE SAFELOCK CART IN ITS PARKED (LOCKED) POSITION AFTER MOVING
THE SYSTEM. FAILURE TO DO SO COULD RESULT IN PERSONAL INJURY OR EQUIPMENT
DAMAGE.

Chapter 1 - Introduction 1-9

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

1-4-3 Mechanical Safety (cont’d)

WARNING EQUIPMENT DAMAGE COULD RESULT IF SPECIAL CARE IS NOT TAKEN WHEN
TRANSPORTING THE VIVID Q N SYSTEM (AND SAFELOCK CART IF APPLICABLE) IN
A VEHICLE.
ALWAYS:
• Eject any disks from the MOD (if installed).
• Ensure that the Vivid q N system is well prepared and packed in its original
packaging before transporting. Special care must be taken to correctly
position the packing material.
For further information, refer to Chapter 3 - System Setup.
• Place the probes in their carrying case.
• Secure the SafeLock cart in an upright position and lock the wheels (brake).
• Ensure that the Vivid q N system (and SafeLock cart if applicable) is firmly
secured while inside the vehicle.
• Secure the system with straps or as directed otherwise to prevent motion
during transport.
• Prevent vibration damage by driving cautiously. Avoid unpaved roads,
excessive speeds, and erratic stops or starts.

1-10 Section 1-4 - Safety Considerations

GE
DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

1-4-4 Electrical Safety

To minimize shock hazard, the equipment must be connected to a well grounded power source. The
system is equipped with a three-conductor AC power cable. This must be plugged into an approved
electrical outlet with safety grounding.

To ensure proper grounding, connect this equipment to a receptacle marked “HOSPITAL ONLY” OR
“HOSPITAL GRADE”.

The power outlet used for this equipment should not be shared with other types of equipment. Both the
system power cable and the power connector must meet international electrical standards.

WARNING CONNECTING A VIVID Q N SCANNER TO THE WRONG VOLTAGE LEVEL WILL MOST
LIKELY DESTROY IT.

1-4-4-1 Probes
All the probes for the Vivid q N ultrasound unit are designed and manufactured to provide trouble-free,
reliable service. To ensure this, correct handling of probes is important and the following points should
be noted:

• Do not drop a probe or strike it against a hard surface, as this may damage the transducer elements,
acoustic lens, or housing.
• Do not use a cracked or damaged probe. In this event, call your field service representative
immediately to obtain a replacement.
• Avoid pulling, pinching or kinking the probe cable, since a damaged cable may compromise the
electrical safety of the probe.
• To avoid the risk of a probe accidentally falling, do not allow the probe cables to become entangled,
or to be caught in the SafeLock Cart wheels.

Follow these guidelines before connecting a probe to the scanner:

• Inspect the probe prior to each use for damage or degradation to the:
- housing
- cable strain relief
- lens
- seal
- connector pins
- locking mechanism
• Do not use a damaged or defective probe.
• Never immerse the probe connector or adapter into any liquid.
• The system has more than one type of probe port. Use the appropriate probe port designed for the
probe you are connecting.

NOTE: For detailed information on handling endocavity probes and invasive intracardiac probes, refer
to the appropriate supplementary instructions for each probe. In addition, refer to the Vivid q N
User Manual for detailed probe handling instructions.

Chapter 1 - Introduction 1-11

GE
DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

1-4-4-2 Peripherals

1-4-4-2-1 Safety and Environmental Guidelines

WARNING ENVIRONMENTAL DANGERS

ALL DEVICES MEETING IEC60950 MUST BE KEPT OUTSIDE THE PATIENT
ENVIRONMENT AS DEFINED IN IEC60601-1-1, UNLESS THE DEVICES, ACCORDING TO
IEC60601-1-1, ARE EQUIPPED WITH THE FOLLOWING:
A) ADDITIONAL EARTH PROTECTION
OR:
B) AN EXTRA ISOLATING TRANSFORMER

WARNING COMMERCIAL DEVICES SUCH AS LASER CAMERAS, PRINTERS, VCRS AND

EXTERNAL MONITORS, USUALLY EXCEED ALLOWABLE LEAKAGE CURRENT LIMITS
AND, WHEN PLUGGED INTO SEPARATE AC OUTLETS, ARE IN VIOLATION OF
PATIENT SAFETY STANDARDS. SUITABLE ELECTRICAL ISOLATION OF SUCH
EXTERNAL AC OUTLETS, OR THE PROVISION OF EXTRA PROTECTIVE EARTH FOR
THE DEVICE, IS REQUIRED IN ORDER TO MEET UL60601-1 AND IEC60601-1-1
STANDARDS FOR ELECTRICAL LEAKAGE.
• Patient Vicinity UL 60601-1
Sub clause 2.12.20DV - D2 Addition
An area in which patients are normally cared for, the patient vicinity is the space with surfaces likely
to be in contact with the patient or attendant who can touch the patient. This encloses a space within
the room of 1.83 m (6 ft.) beyond the perimeter of the bed (examination table, dental chair,
treatment booth, and the like) in its intended location, and extending vertically 2.29 m (7.5 ft.) above
the floor.

1-12 Section 1-4 - Safety Considerations

GE
DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

• Patient Environment IEC 60601-1-1

Sub clause 2.204
Such an area is an environment in which medical diagnosis, monitoring or treatment is carried out.
It is very difficult to attach unique dimensions to the PATIENT ENVIRONMENT. In practice a
distance of 2,5 m (8.2 ft.) above the floor on which the medical personnel stand and a horizontal
distance of 1,5 m (4.9 ft.) have justified themselves as indicative of the dimensions of the Patient
Environment. The patient environment/vicinity is depicted as a dashed line in this procedure - see
the example in Figure 1-1.

Figure 1-1 Patient Safety Environment

• Patient Environment EN 60601-1
Sub clause 3.79 - Patient Environment
It is difficult for this standard to define dimensions for the volume in which diagnosis, monitoring or
treatment occurs. The dimensions for the PATIENT ENVIRONMENT given in Figure 1-2 have been
justified in practice.

Figure 1-2 Example of Patient Environment

Chapter 1 - Introduction 1-13

GE
DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

CAUTION When a non-medical peripheral powered from a non-isolated power source is connected to the
Vivid q N system using a network cable (RJ45), the cable shielding should NOT be soldered to
the LAN connector.
Refer to Figure 1-3, below.

1. Do NOT use a soldered LAN connector when connecting the scanner directly to a peripheral device.
Figure 1-3 Example of Soldered LAN Connector

1-14 Section 1-4 - Safety Considerations

GE
DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

1-4-5 Vivid q N Battery Safety

The lithium ion battery provides power when an AC power source is not available. Lithium ion batteries
last longer than conventional batteries and do not require replacement as often. You can expect one
hour of battery life with a single, fully-charged battery.

The lithium ion technology used in the system’s battery is significantly less hazardous to the
environment than the lithium metal technology used in some other batteries (such a watch batteries).
Used batteries should not be placed with common household waste products. Contact local authorities
for the location of a chemical waste collection program nearest you.

NOTE: Regulations vary for different countries. Dispose of a used battery in accordance with local
regulations.

WARNING THE VIVID Q N BATTERY HAS A SAFETY DEVICE.

---
DO NOT ATTEMPT TO DIS-ASSEMBLE OR ALTER THE BATTERY!
ALWAYS OBSERVE THE FOLLOWING PRECAUTIONS:

• Charge batteries only when the ambient temperature is between 0 °C and 65 °C (32 °F and
149 °F), and discharge the batteries between -10 °C and 55 °C (14 °F and 131 °F)
• Do not short-circuit the battery by directly connecting the negative terminals with metal
objects.
• Do not heat the battery or discard it in a fire.
• Do not expose the battery to temperatures over 60 °C (140 °F). Keep the battery away from
fire and other heat sources.
• Do not charge the battery near a heat source, such as, a fire or heater.
• Do not leave the battery in direct sunlight.
• Do not pierce the battery with a sharp object, hit it, or step on it.
• Do not use a damaged battery.
• Do not apply solder to a battery.
• Do not connect the battery to an electrical power outlet.

WARNING IN THE EVENT THAT THE VIVID Q N PORTABLE ULTRASOUND SCANNER WILL NOT
BE USED FOR A LONG PERIOD, IT IS NECESSARY TO REMOVE THE BATTERY FROM
THE SYSTEM WHILE NOT IN USE.

Chapter 1 - Introduction 1-15

GE
DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

1-4-5 Vivid q N Battery Safety (cont’d)

CAUTION TO PREVENT THE BATTERY BURSTING, IGNITING, OR FUMES FROM THE BATTERY CAUSING
EQUIPMENT DAMAGE, ALWAYS OBSERVE THE FOLLOWING PRECAUTIONS:
• Do not immerse the battery in water or allow it to get wet.
• Do not place the battery into a microwave oven or pressurized container.
• If the battery leaks or emits an odor, remove it from all possible flammable sources.
• If the battery emits an odor or heat, is deformed or discolored, or in a way appears abnormal during
use, recharging or storage, immediately remove it and stop using it.
• If you have any questions about the battery, consult your local GE representative.
• Storage of the battery pack:
Short term (less than 1 month): between 0o C (32o F) and 50o C (122o F).
Long-term (more than 3 months): between 10o C (50o F) and 35o C (95o F)

NOTE: When storing a battery pack for more than 6 months, it is necessary to charge the battery pack
at least once every 6 months in order to prevent leakage and deterioration in performance (as
a result of self-discharging).

NOTE: When charging the battery for the first time after long-term storage, recover the battery pack to
original performance through repeating several cycles of full charging and discharging.

NOTE: When shipped, the Vivid q N battery is in a state of being approximately 30% charged. Before use, it is
necessary to fully charge and discharge the battery pack up to 3 times, in order to utilize Li-lon smart
packs.

Important:

• For Vivid q N portable ultrasound scanners supplied from the factory with a dummy battery, when
unpacking the unit, do not discard the dummy battery.
• When charging the Vivid q N lithium ion battery on an external charger, since the battery in fact
forms one of the four legs of the scanner, removing it will leave the unit standing unbalanced. For
this reason, the dummy battery should be kept, so it may be inserted in position to provide stability
to the scanner while the lithium ion battery is being charged.
• In addition, use of the dummy battery is recommended during transportation or long-term storage
of the Vivid q N portable ultrasound scanner.

1-4-6 Patient Data Safety

DANGER WHILE THE SOFTWARE INSTALL PROCEDURE IS DESIGNED TO PRESERVE

DATA, YOU SHOULD SAVE ANY PATIENT DATA, IMAGES, SYSTEM SETUPS
TO A DVD OR HARDCOPY BEFORE DOING A SOFTWARE UPGRADE.

1-16 Section 1-4 - Safety Considerations

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 1-5
Dangerous Procedure Warnings
Warnings, such as the warnings below, precede potentially dangerous procedures throughout this
manual. Instructions contained in the warnings must be followed.

DANGER DANGEROUS VOLTAGES, CAPABLE OF CAUSING DEATH, ARE PRESENT IN

THIS EQUIPMENT. USE EXTREME CAUTION WHEN HANDLING, TESTING AND
ADJUSTING.

WARNING IF THE COVERS ARE REMOVED FROM AN OPERATING VIVID Q N, SOME METAL
SURFACES MAY BE WARM ENOUGH TO POSE A POTENTIAL HEAT HAZARD IF
TOUCHED, EVEN WHILE IN SHUT DOWN MODE.

WARNING EXPLOSION WARNING

DO NOT OPERATE THE EQUIPMENT IN AN EXPLOSIVE ATMOSPHERE. OPERATION
OF ANY ELECTRICAL EQUIPMENT IN SUCH AN ENVIRONMENT CONSTITUTES A
DEFINITE SAFETY HAZARD.
EQUIPMENT IS NOT SUITABLE FOR USE IN THE PRESENCE OF A FLAMMABLE
ANAESTHETIC MIXTURE WITH AIR OR WITH OXYGEN OR NITROUS OXIDE.

WARNING DO NOT SUBSTITUTE PARTS OR MODIFY EQUIPMENT

BECAUSE OF THE DANGER OF INTRODUCING ADDITIONAL HAZARDS, ONLY
INSTALL GE APPROVED PARTS. DO NOT PERFORM ANY UNAUTHORIZED
MODIFICATION OF THE EQUIPMENT.

Chapter 1 - Introduction 1-17

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 1-6
Lockout/Tagout (LOTO) requirements
Follow all Lockout/Tagout requirements by ensuring you are in total control of the AC power plug at all
times during the service process.

To apply Lockout/Tagout (LOTO):

1.) Plan and prepare for shutdown.

2.) Shutdown the equipment.
3.) Isolate the equipment.
4.) Apply Lockout/Tagout Devices.
5.) Control all stored and residual energy.
6.) Verify isolation.
All potentially hazardous stored or residual energy is relieved.

WARNING ENERGY CONTROL AND POWER LOCKOUT FOR VIVID Q N.

WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO
VOLTAGE GREATER THAN 30 VOLTS:
TAG
&
1. FOLLOW LOCK OUT/TAG OUT PROCEDURES.
LOCKOUT

Signed Date
2. TURN OFF THE BREAKER.
3. UNPLUG THE Vivid q N.
4. MAINTAIN CONTROL OF THE POWER PLUG.
5. WAIT FOR AT LEAST 20 SECONDS FOR CAPACITORS TO DISCHARGE, AS THERE ARE NO TEST POINTS TO
VERIFY ISOLATION. THE AMBER LIGHT ON THE OP PANEL ON/OFF BUTTON WILL TURN OFF.
BEWARE THAT THE MAIN POWER SUPPLY AND BACK END PROCESSOR MAY BE ENERGIZED EVEN IF THE POWER
IS TURNED OFF WHEN THE CORD IS STILL PLUGGED INTO THE AC OUTLET.

1-18 Section 1-6 - Lockout/Tagout (LOTO) requirements

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 1-7
Product Labels and Icons
The Vivid q N portable ultrasound scanner comes equipped with product labels and icons. These
represent pertinent information regarding the operation of the unit.

1-7-1 Universal Product Labels

The following diagrams illustrate the labels found on the Vivid q N ultrasound units. For an explanation
of label icons and symbols, refer to Table 1-6 on page 1-20.

Table 1-5 Main Label for Vivid q N

DESCRIPTION ILLUSTRATION

Rating Plate - BT12

Chapter 1 - Introduction 1-19

GE
DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

1-7-2 Label Descriptions

The following table shows label icons and symbols that may be found on the Vivid q N ultrasound unit
and/or SafeLock Cart, and provides a description of each label’s purpose and location.
Table 1-6 Label Icons and Symbols - Description and Location 1 of 3

Label Name Description Location

Manufacturer’s name and location.
Identification and Rating Date of Manufacture.
On the base of the unit
Plate Model and Serial numbers.
Electrical ratings (Volts and Amps)

Type/Class Label Used to indicate the degree of safety or protection. Bottom panel of the adapter

“CAUTION” The equilateral triangle is usually used

in combination with other symbols to advise or warn Various.
the user.

“ATTENTION - Consult accompanying documents”

is intended to alert the user to refer to the User
Various.
Manual or other instructions when complete
information cannot be provided on the label.

“CAUTION - Dangerous voltage” (the lightning flash

with arrowhead in equilateral triangle) is used to Various.
indicate electric shock hazards.

Device Listing/Certification Laboratory logos or labels that denote conformity

On the base of the unit
Labels with industry safety standards, such as UL or IEC.

Indicates Equipment Type BF applied part for Probe connectors.

medical equipment. Identifies a BF type applied
part complying with IEC 60601-1. On the base of the unit

CE certification mark. On the base of the unit

Equipment Type CF IEC 60601-1 indicates

equipment having a floating applied part that Above the ECG inlet, ECG connector
provides a degree of protection suitable for direct and surgical probes.
cardiac contact.

Indicates compliance with UL safety standard UL

60601-1 Medical Electrical Equipment, Part 1 On the base of the unit
General Requirements for Safety.

1-20 Section 1-7 - Product Labels and Icons

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Table 1-6 Label Icons and Symbols - Description and Location (cont’d) 2 of 3

Label Name Description Location

Follow instructions for use.

Read and understand all instructions in the User's
Main Label
Manual before attempting to use the ultrasound
unit.

Consult instructions for use. On the base of the unit

Waste Electrical and Electronic Equipment (WEEE)

Disposal
This symbol indicates that waste electrical and
electronic equipment must not be disposed of as
On the base of the unit.
unsorted municipal waste and must be collected
On the rear of the SafeLock cart.
separately.
Please contact an authorized representative of the
manufacturer for information concerning the
decommissioning of your equipment.

CAUTION - This machine

weighs...Special care must
be used to avoid...
This precaution is intended to prevent injury that Used in the Service and User Manual
may be caused by the weight of the machine if one which should be adjacent to
person attempts to move it considerable distances equipment at all times for quick
or on an incline. reference.

“DANGER - Risk of explosion The system is not designed for use with flammable See "EXPLOSION WARNING" on
used in...” anesthetic gases. page 1-8.

“Protective Earth” Indicates the protective earth

Rear of the SafeLock cart.
(grounding) terminal.

“Equipotentiality” Indicates the terminal to be used

for connecting equipotential conductors when Peripherals
interconnecting (grounding) with other equipment.

“ON” indicates the power ON position of the power

switch. “Standby” indicates the power stand by
position of the power switch. Adjacent to ON/Standby Switch
CAUTION This Power Switch DOES NOT
ISOLATE Mains Supply.

Model number On the base of the unit

Serial number On the base of the unit

Chapter 1 - Introduction 1-21

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Table 1-6 Label Icons and Symbols - Description and Location (cont’d) 3 of 3

Label Name Description Location

Date of manufacture On the base of the unit

1-22 Section 1-7 - Product Labels and Icons

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 1-8
Returning/Shipping Probes and Repair Parts
Equipment being returned must be clean and free of blood and other infectious substances.

GE Healtcare policy states that body fluids must be properly removed from any part or equipment prior
to shipment. GE Healtcare employees, as well as customers, are responsible for ensuring that parts/
equipment have been properly decontaminated prior to shipment. Under no circumstance should a part
or equipment with visible body fluids be taken or shipped from a clinic or site (for example, body coils
or an ultrasound probe).

The purpose of the regulation is to protect employees in the transportation industry, as well as the
people who will receive or open this package.

NOTE: The US Department of Transportation (DOT) has ruled that “items that were saturated and/or
dripping with human blood that are now caked with dried blood; or which were used or intended
for use in patient care” are “regulated medical waste” for transportation purposes and must be
transported as a hazardous material.

NOTE: The USER/SERVICE staff should dispose of all the waste properly, per federal, state, and local
waste disposal regulations.

The Ultrasound system is not meant to be used for long-term storage of patient data or images. The
user is responsible for the data on the system and a regular backup is highly recommended.

If the system is sent for repair, please ensure that any patient information is backed up and erased from
the system before shipping. It is always possible during system failure and repair to lose patient data.
GE is not responsible for the loss of this data.

If PHI (Patient Healthcare Information) data needs to be sent to GE employees for service purposes,
GE will ascertain agreement from the customer. Patient information shall only be transferred by
approved service processes, tools and devices restricting access, protecting or encrypting data where
required, and providing traceability in the form of paper or electronic documents at each stage of the
procedure while maintaining compliance with cross-border restrictions of patient information transfers.

Chapter 1 - Introduction 1-23

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 1-9
EMC, EMI, and ESD
1-9-1 Electromagnetic Compatibility (EMC)
Electromagnetic compatibility describes a level of performance of a device within its electromagnetic
environment. This environment consists of the device itself and its surroundings, including other
equipment, power sources and persons with which the device must interface. Inadequate compatibility
results when a susceptible device fails to perform as intended due to interference from its environment,
or when the device produces unacceptable levels of emission. This interference is often referred to as
radio–frequency or electromagnetic interference (RFI/EMI) and can be radiated through space or
conducted over interconnecting power or signal cables. In addition to electromagnetic energy, EMC
also includes possible effects from electrical fields, magnetic fields, electrostatic discharge and
disturbances in the electrical power supply.

1-9-2 CE Compliance
The Vivid q N portable ultrasound scanner conforms to all applicable conducted and radiated emission
limits and to immunity from electrostatic discharge, radiated and conducted RF fields, magnetic fields
and power line transient requirements.

For applicable standards refer to the Safety Chapter in the Vivid q N User Manual.

NOTE: For CE Compliance, it is critical that all covers, screws, shielding, gaskets, mesh and clamps
are in good condition and installed tightly without skew or stress. Proper installation following
all comments noted in this service manual is required in order to achieve full EMC performance.

1-9-3 Electrostatic Discharge (ESD) Prevention

WARNING DO NOT TOUCH ANY BOARDS WITH INTEGRATED CIRCUITS PRIOR TO TAKING THE
NECESSARY ESD PRECAUTIONS.
1. ALWAYS CONNECT YOURSELF, VIA AN ARM-WRIST STRAP, TO THE ADVISED
ESD CONNECTION POINT LOCATED ON THE REAR OF THE SCANNER (NEAR THE
POWER CONNECTOR).
2. FOLLOW GENERAL GUIDELINES FOR HANDLING OF ELECTROSTATIC SENSITIVE
EQUIPMENT.

WARNING RISK OF ELECTRICAL SHOCK, SYSTEM MUST BE TURNED OFF. AVOID ALL
CONTACT WITH ELECTRICAL CONTACTS, CONDUCTORS AND COMPONENTS.
ALWAYS USE NON-CONDUCTIVE HANDLES DESIGNED FOR THE REMOVAL AND
REPLACEMENT OF ESD SENSITIVE PARTS. ALL PARTS THAT HAVE THE POTENTIAL
FOR STORING ENERGY MUST BE DISCHARGED OR ISOLATED BEFORE MAKING
CONTACT.

1-24 Section 1-9 - EMC, EMI, and ESD

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

1-9-4 General Caution

CAUTION Any changes to accessories, peripheral units or any other part of the system must be approved
by the manufacturer. Ignoring this advice may compromise the regulatory approvals obtained
for the product.

NOTE: For CE Compliance, it is critical that all covers, screws, shielding, gaskets, mesh and clamps
are in good condition and installed tightly without skew or stress. Proper installation following
all comments noted in this service manual is required in order to achieve full EMC performance.

Chapter 1 - Introduction 1-25

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 1-10
Customer Assistance
1-10-1 Contact Information
If this equipment does not work as indicated in this service manual or in the Vivid q N User Manual, or
if you require additional assistance, please contact the local distributor or appropriate support resource,
as listed below.

Prepare the following information before you call:

• System ID and/or serial number.

• Software version.
• Date and time of occurrence.
• Sequence of events leading to issue.
• Is the issue reproduceable?
• Imaging mode, probe, preset/application.
• Media brand, speed, capacity, type.
• Detailed description of any problem encountered.
• Save secondary image capture, cine loop.
• Where applicable, save the appropriate log files (by pressing <Ctrl F> [or <Alt D>]).
Remember to save the log files for each day on a separate floppy disk, labelled accordingly.

NOTE: Restart the application before resuming clinical scanning.

1-26 Section 1-10 - Customer Assistance

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

1-10-1-1 Phone numbers for Customer Assistance

1-10-2 System manufacturer

Table 1-7 System manufacturer

MANUFACTURER PHONE NUMBER FAX NUMBER

GE VINGMED ULTRASOUND A/S

STRANDPROMENADEN 45
P.O. BOX 141 +47 3302 1100 +47 3302 1350
NO-3191 HORTEN
NORWAY

Chapter 1 - Introduction 1-27

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

This page left blank to facilitate double-sided printing.

1-28 Section 1-10 - Customer Assistance

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Chapter 2
Site Preparations

Section 2-1
Overview
2-1-1 Purpose of Chapter 2
This chapter provides the information required to plan and prepare for the installation of a
Vivid q N ultrasound unit. Included are descriptions of the electrical and facility requirements that must be
met by the purchaser. A worksheet is provided at the end of this chapter (see Figure 2-2 on page 2-10)
to help ensure that all the required network information is available, prior to installation.

Table 2-1 Contents in Chapter 2

Section Description Page Number

2-1 Overview 2-1

2-2 Console Requirements 2-2

2-3 Facility Needs 2-6

2-4 Connectivity Installation Worksheet 2-10

Chapter 2 - Site Preparations 2-1

GE
DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 2-2
Console Requirements
2-2-1 Unit Environmental Requirements

Table 2-2 Environmental Requirements

Relative Humidity
Requirement Temperature (non-condensing) Air Pressure

Operational +10 — +40oC (50 — 104oF) 30 — 85% 700 — 1060 hPa

Storage -20 — +60oC (-4 — 140oF) 30 — 95% 700 — 1060 hPa

Transport -10 — +60oC (14 — 140oF) 30 — 95% 700 — 1060 hPa

NOTE: The Vivid q N portable ultrasound scanner system may be operated at an altitude of up to 3000
meters (9842 ft)

CAUTION If the system has been in storage or has been transported, please see the acclimation
requirements before powering ON and/or using the system. See “Installation Warnings” on
page 3-2.

2-2-2 Cooling Requirements

The cooling requirement for the Vivid q N environment is 350 BTU/hr.
The cooling requirement for the SafeLock Cart environment is ~70 BTU/hr.
These figures does not include the cooling required for lights, people, or other equipment in the room.

NOTE: Each person in the room places an additional 300 BTU/hr demand on the environmental
cooling.

2-2-3 Lighting Requirements

For system installation, updates and repairs, bright lighting is required. However, operator and patient
comfort may be optimized if the room lighting is subdued and indirect when a scan is being performed.
Therefore, a combination lighting system (dim/bright) is recommended. Keep in mind that lighting
controls and dimmers can be a source of EMI which could degrade image quality. These controls should
be selected to minimize possible interference.

2-2-4 Time and Manpower Requirements

Site preparation takes time. Begin pre-installation checks as soon as possible to allow sufficient time to
make any required changes. If possible, begin these checks as many as six weeks before system
delivery.

CAUTION Only one person is required to unpack the Vivid q N ultrasound unit; at least two people must be
available to roll the system down the wheeling ramp. Attempts to move the system considerable
distances (or on an incline) by one person alone, could result in personal injury, and/or damage
to the system.

2-2 Section 2-2 - Console Requirements

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

2-2-5 Electrical Requirements

NOTE: GE requires a dedicated mains power line and Ground for the proper operation of its Ultrasound
equipment. This dedicated power line shall originate at the last distribution panel before the
system.

Sites with a mains power system with defined Neutral and Live:

The dedicated line shall consist of one phase, a neutral (not shared with any other circuit), and a full
size Ground wire from the distribution panel to the Ultrasound outlet.

Sites with a mains power system without a defined Neutral:

The dedicated line shall consist of one phase (two lines), not shared with any other circuit, and a full
size Ground wire from the distribution panel to the Ultrasound outlet.

NOTE: Please note that image artifacts can occur, if at any time within the facility, the Ground from the
main facility's incoming power source to the Ultrasound unit is only a conduit.

2-2-5-1 Vivid q N Power Requirements

Electrical specifications for the Vivid q N system are as follows:

Table 2-3 Electrical Requirements

Input Output
Adaptor Voltage Voltage Tolerances Op. Current Frequency

100V AC to
AC DC converter 20V ±10% 0.5 to 1A 50-60 Hz
240V AC

2-2-5-2 Inrush Current

Inrush current is not a factor for consideration, due to the inrush current limiting properties of the power
supplies.

Table 2-4 Inrush Current

Inrush Current
Voltage
Console Only Console with all Peripherals

100 V 4.5 A 9A

240 V 2.3 A 4.5 A

2-2-5-3 Site Power Outlets

A dedicated AC power outlet must be within reach of the unit without requiring the use of extension
cords. Other outlets adequate for the external peripherals, medical and test equipment required to
support this unit must also be present and located within 1 m (3.2 ft) of the unit. Electrical installation
must meet all current local, state, and national electrical codes.

2-2-5-4 Mains Power Plug

The Vivid q N portable ultrasound scanner are supplied with a mains power plug, as standard. In the
event that the unit arrives without a power plug, or with the wrong plug, contact your GE dealer. When
necessary, the installation engineer will supply the appropriate power plug to meet the applicable local
regulations.

Chapter 2 - Site Preparations 2-3

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

2-2-5-5 Power Stability Requirements

• Voltage drop-out
Max 10 ms.

NOTE: Only relevant if system is operating without a battery.

• Power Transients
(All applications)

Less than 25% of nominal peak voltage for less than 1 millisecond for any type of transient, including
line frequency, synchronous, asynchronous, or aperiodic transients.

2-2-6 EMI Limitations

Ultrasound machines are susceptible to Electromagnetic Interference (EMI) from radio frequencies,
magnetic fields, and transients in the air or wiring. They also generate EMI. The Vivid q N ultrasound
units comply with limits as stated on the EMC label. However, there is no guarantee that interference
will not occur in a particular installation.

NOTE: Possible EMI sources should be identified before the unit is installed, and should not be on the
same line as the ultrasound system. A dedicated line should be used for the ultrasound system.

Electrical and electronic equipment may produce EMI unintentionally as the result of a defect. Sources
of EMI include the following:

• Medical lasers.
• Scanners.
• Cauterizing guns.
• Computers.
• Monitors.
• Fans.
• Gel warmers.
• Microwave ovens.
• Portable phones.
• Broadcast stations and mobile broadcasting machines.

2-4 Section 2-2 - Console Requirements

GE
DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

2-2-6 EMI Limitations (cont’d)

The following table lists recommendations for preventing EMI:

Table 2-5 EMI Prevention/ Abatement

EMI Rule Details

Poor grounding is the most likely reason an ultrasound unit will have noisy images.
Ground the unit.
Check the grounding of the power cord and power outlet.

Keep the unit at least 5m (16.4 ft) away from other EMI sources. Special shielding may
Be aware of RF sources. be required to eliminate interference problems caused by high frequency, high powered
radio or video broadcast signals.

After you finish repairing or updating the system, replace all covers and tighten all
Replace and/or reassemble
screws. Any cable with an external connection requires a magnet wrap at each end.
all screws, RF gaskets,
Install the shield over the front of the card cage. Loose or missing covers or RF gaskets
covers and cores.
allow radio frequencies to interfere with the ultrasound signals.

If more than 20% or a pair of the fingers on an RF gasket are broken, replace the gasket.
Replace broken RF gaskets.
Do not turn ON the unit until any loose metallic part is removed and replaced, if required.

Never place a label where RF gaskets meet the unit. Otherwise, the gap created will
Do not place labels where
permit RF leakage. In case a label has been found in such a location, move the label to
RF gaskets touch metal.
a different, appropriate location.

The interconnect cables are grounded and require ferrite beads and other shielding.
Use GE-specified harnesses
Cable length, material, and routing are all important; do not make any changes that do
and peripherals.
not meet all specifications.

Take care with cellular

Cellular phones may transmit a 5 V/m signal that causes image artifacts.
phones.

Properly address peripheral Do not allow cables to lie across the top of the system. Loop any peripheral cable excess
cables. length into one bundle.

2-2-7 Probe Environmental Requirements

Table 2-6 Probe Operation and Storage Temperatures

Electronics

Operation 10 — 40oC (50 — 104oF)

Storage -10 — 60oC (14 — 140oF)

NOTE: System and electronic probes are designed for storage temperatures of -20o to +50o C. When
exposed to large temperature variations, the probes should be kept at room temperature for a
minimum of 10 hours before use.

Chapter 2 - Site Preparations 2-5

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 2-3
Facility Needs
2-3-1 Purchaser Responsibilities
The work and materials required to prepare the site are the responsibility of the purchaser. To avoid
delay, complete all pre-installation work before delivery. Use the Pre-installation Check List (provided
in Table 2-7 on page 2-12) to verify that all the required steps have been completed.

Purchaser responsibilities include:

• Procuring the required materials.

• Completing the preparations prior to delivery of the ultrasound system.
• Paying the costs of any alterations and modifications not specifically provided for in the sales
contract.

NOTE: All relevant preliminary electrical installations at the prepared site must be performed by
licensed electrical contractors. Other connections between electrical equipment, and
calibration and testing, must also be performed by qualified personnel. The products involved
(and the accompanying electrical installations) are highly sophisticated and special engineering
competence is required. All electrical work on these products must comply with the
requirements of applicable electrical codes. The purchaser of GE equipment must utilize only
qualified personnel to perform electrical servicing of the equipment.

To avoid delays during installation, the individual or team who will perform the installation should be
notified at the earliest possible date (preferably prior to installation), of the existence of any of the
following variances:

• Use of any non-listed product(s).

• Use of any customer provided product(s).
• Placement of an approved product further from the system than the interface kit allows.
The prepared site must be clean prior to delivery of the system. Carpeting is not recommended because
it collects dust and creates static. Potential sources of EMI should also be investigated before delivery.
Dirt, static, and EMI can negatively impact system reliability.

2-6 Section 2-3 - Facility Needs

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

2-3-2 Mandatory Site Requirements

The following are mandatory site requirements. Additional (optional) recommendations, as well as a
recommended ultrasound room layout, are provided in section 2-3-3 - Site Recommendations (see
below).

• A dedicated single branch power outlet of adequate amperage (see Table 2-3 on page 2-3.) that
meets all local and national codes and is located less than 2.5 m (8.2 ft) from the unit’s proposed
location. See “Electrical Requirements” on page 2-3.
• A door opening of at least 76 cm (2.5 ft) in width (if using the SafeLock Cart).
• The proposed location for the unit is at least 0.2 m (0.67 ft) from the walls, to enable cooling.
• Power outlet and place for any external peripheral are within 2 m (6.5 ft.) of each other with
peripheral within 1 m of the unit to connect cables.
• Power outlets for other medical equipment and gel warmer.
• Power outlets for test equipment within 1 m (3.3 ft) of the ultrasound unit.
• Clean and protected space for storage of probes (either in their case or on a rack).
• Material to safely clean probes (performed using a plastic container, never metal).
• In the case of a network option:
• An active network outlet in the vicinity of the ultrasound unit.
• A network cable of appropriate length (regular Pin-to-Pin network cable).
• An IT administrator who will assist in configuring the unit to work with your local network. A fixed
IP address is required. Refer to the form provided in Figure 2-2 on page 2-10 for network details
that are required.

NOTE: All relevant preliminary network outlets installations at the prepared site must be performed by
authorized contractors. The purchaser of GE equipment must utilize only qualified personnel to
perform servicing of the equipment.

2-3-3 Site Recommendations

The following are (optional) site recommendations. Mandatory site requirements are provided in the
Mandatory Site Requirements section, above.

• Door opening of 92 cm (3 ft) in width (if using the SafeLock Cart).

• Accessible circuit breaker for a dedicated power outlet.
• Sink with hot and cold running water.
• Receptacle for bio–hazardous waste, for example, used probe sheaths.
• Emergency oxygen supply.
• Storage area for linens and equipment.
• Nearby waiting room, lavatory, and dressing room.
• Dual level lighting (bright and dim).
• Lockable cabinet for software and manuals.

Chapter 2 - Site Preparations 2-7

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

2-3-3-1 Recommended Ultrasound Room Layout

Figure 2-1 below shows a floor plan illustrating the recommended layout of the Ultrasound Room and
depicting the minimal room layout requirements.

Vivid q N Dedicated Power Outlets

Hospital Network

Dedicated Analog Telephone Line

for Connection to InSite

GE Cabinet for
Software and Manuals
(optional)
36 IN.
(92 CM)

Figure 2-1 Recommended Floor Plan 4.3m x 5.2m (14 ft x 17 ft)

2-8 Section 2-3 - Facility Needs

GE
DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

2-3-4 Networking Pre-Installation Requirements

2-3-4-1 Stand-alone Unit (without Network Connection)

None.

2-3-4-2 Unit Connected to Hospital’s Network

Supported networks:

• Wired LAN
• Wireless LAN

CAUTION In order to achieve isolation between the Vivid q N scanner and the hospital network it is
mandatory to use a Category 5 LAN cable with non-grounded shielding.
(Cable to be supplied by the hospital).

2-3-4-3 Purpose of the DICOM Network Function

DICOM services provide the operator with clinically useful features for moving images and patient
information over a hospital network. Examples of DICOM services include the transfer of images to
workstations for viewing or transferring images to remote printers. As an added benefit, transferring
images in this manner frees up the on-board monitor and peripherals, enabling viewing to be done while
scanning continues. With DICOM, images can be archived, stored, and retrieved faster, easier, and at
a lower cost.

2-3-4-4 DICOM Option Pre-Installation Requirements

To configure the Vivid q N ultrasound unit to work with other network connections, the network
administrator must provide the required information, which should include the following:

• Vivid q N Details: DICOM network details for the Vivid q N unit, including the host
name, local port, IP address, AE title and net mask.
• Routing Information: IP addresses for the default gateway and other routers in use at
the site.
• DICOM Application Information: Details of the DICOM devices in use at the site, including the
DICOM host name, AE title and IP addresses.

Chapter 2 - Site Preparations 2-9

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 2-4
Connectivity Installation Worksheet

Site System Information

Floor: Comments:
Site:

Dept: Room:

Vivid q N Type: REV:

(or Vivid q N SN:)

CONTACT INFORMATION
Name Title Phone E-Mail Address

TCP/IP Settings Remote Archive Setup

(Echo Server/GEMNet Server/EchoPac PC)

Name - AE Title:
Scanner IP Settings IP Address:
Name - AE Title:
Subnet Mask:
IP Address:
Default Gateway:
Subnet Mask:
Server Name:
Default Gateway:
Remote DB User Name:

Services (Destination Devices)

Device Type Manufacturer Name IP Address Port AE Title
1
2
3
4
5
6
7
8
9
10
11
12

Figure 2-2 Connectivity Installation Worksheet

2-10 Section 2-4 - Connectivity Installation Worksheet

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Vivid i n or Vivid q N

Host Name Local Port IP Address . . .

AE Title Net Mask . . .

ROUTING INFORMATION GATEWAY IP Addresses

Destination
IP Addresses Default . . .

ROUTER1 . . . . . .
ROUTER2 . . . . . .
ROUTER3 . . . . . .

DICOM APPLICATION INFORMATION

NAME MAKE/REVISION AE TITLE IP ADDRESSES PORT

Store 1 . . .

Store 2 . . .

Store 3 . . .

Store 4 . . .

Store 5 . . .

Store 6 . . .

Work list . . .

Storage
. . .
Commit

MPPS . . .

Figure 2-3 Worksheet for DICOM Network Information

Chapter 2 - Site Preparations 2-11

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

2-4-1 Check List

Table 2-7 Vivid q N Pre-Installation Check List

Action Yes No

Schedule at least 3 hours for installation of the system.

Notify installation team of the existence of any variances from the basic installation.

Make sure system and probes have been subject to acclimation period.

Environmental cooling is sufficient.

Lighting is adjustable to adapt to varying operational conditions of the scanner.

Electrical facilities meet system requirements.

EMI precautions have been taken and all possible sources of interference have been
removed.

Mandatory site requirements have been met.

If a network is used, IP address has been set for the system and a dedicated network
outlet is available.

2-12 Section 2-4 - Connectivity Installation Worksheet

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Chapter 3
System Setup

Section 3-1
Overview
3-1-1 Purpose of Chapter 3
This chapter provides instructions for installing the Vivid q N ultrasound unit. Before beginning the
installation process, an appropriate site must be prepared, as described in Chapter 2 - Site
Preparations. Once the site has been prepared, installation can proceed as described in this chapter.

Included in this chapter are guidelines for transporting the unit to a new site, as well as procedures that
describe how to receive and unpack the equipment, and (if necessary) how to file a damage or loss
claim. Instructions for checking and testing the unit, probes, and external peripherals for electrical safety
are also provided.

NOTE: As described in "Installation Acceptance Test Criteria" on page 3-180, a Vivid q N ultrasound
scanner is ready for use after the system has been configured successfully in accordance with
the information provided in - System Setup (this chapter).

NOTE: Depending on the customer’s specific requirements, the Vivid q N portable ultrasound scanner
may have been supplied with or without the SafeLock Cart (optional). Where applicable, the
installation procedures for each scenario are clearly identified in this chapter.

Table 3-1 Contents in Chapter 3

Section Description Page Number

3-1 Overview 3-1

3-2 Installation Reminders 3-2

3-3 Receiving the Vivid q N 3-5

3-4 Unpacking the Equipment 3-8

3-5 Preparing for Installation 3-12

3-6 Ensuring Protection from EMI 3-19

3-7 Completing the Hardware Installation 3-20

3-8 Mounting the Vivid q N on the SafeLock Cart (optional) 3-65

3-9 Configuration 3-69

3-10 Connectivity Setup 3-85

3-11 Storing and Transporting the Unit 3-179

3-12 Completing the Installation Paperwork 3-180

Chapter 3 - System Setup 3-1

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 3-2
Installation Reminders
3-2-1 Average Installation Time
The Vivid q N installation and functional checkout will take approximately one hour; Vivid q Nconsoles
with optional equipment may take slightly longer.

Once the site has been prepared, the average installation time required is shown in Table 3-2 below.
Table 3-2 Average Installation Time

Average
Description Installation Time Comments
Unpacking the scanner 20 minutes

Installing the scanner 30 minutes Time may vary, according to the required configuration

DICOM Option
30 minutes Time may vary, according to the required configuration
(connectivity)

3-2-2 Installation Warnings

1.) The Vivid q N portable ultrasound scanner weighs only 5 Kgs (11 lbs). (This is the weight of the
scanner without any optional accessories). However since the SafeLock Cart weighs approximately
40 kg (88 lbs), two persons are always required to unpack it.
2.) There are no operator-serviceable components. To prevent shock, do not remove any covers or
panels. Should problems or malfunctions occur, unplug the power cord. Only qualified service
personnel should carry out servicing and troubleshooting.

3-2-2-1 System Acclimation Time

Following transport, the Vivid q N system may be very cold, or hot. Allow time for the system to
acclimate before being switched ON. Acclimation requires 1 hour for each 2.5oC increment, when the
temperature of the system is below 10oC or above 35oC.

CAUTION Turning the system ON after arrival at the site - without allowing time for acclimation - may cause
system damage!

Table 3-3 Vivid q N System Acclimation Time

ALLOWED TRANSPORTATION AND STORAGE TEMPERATURES OUT OF SPEC!

°C 60 55 50 45 40 35 30 25 20 15 10 5 0 -5 -10 -15 -20 -25 -30 -35 -40

°F 140 131 122 113 104 96 86 77 68 59 50 41 32 23 14 5 -4 -13 -22 -31 -40

Hrs 8 6 4 2 0 0 0 0 0 0 0 2 4 6 8 10 12 14 16 18 20

3-2 Section 3-2 - Installation Reminders

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-2-3 Safety Reminders

DANGER WHEN USING ANY TEST INSTRUMENT THAT IS CAPABLE OF OPENING THE
AC GROUND LINE (I.E., METER’S GROUND SWITCH IS OPEN), DO NOT TOUCH
THE UNIT!

WARNING Two people are required to unpack the SafeLock Cart, as it is heavy. Two people are always
required whenever a part weighing 19kg (35 lb.) or more must be lifted.

CAUTION If the unit is very cold or hot, do NOT turn ON power to the unit until it has had sufficient time to
acclimate to its operating environment.

CAUTION To prevent electrical shock, connect the unit to a properly grounded power outlet.
Do NOT use a three-prong to two-prong adapter, as this defeats safety grounding.

CAUTION To ensure proper grounding, connect this equipment to a receptacle marked “HOSPITAL ONLY”
OR “HOSPITAL GRADE”.

CAUTION Do NOT wear the ESD wrist strap when you work on live circuits where more than
30 V peak is present.

CAUTION Do NOT operate the unit unless all board covers and frame panels are securely in place, to
ensure optimal system performance and cooling. (When covers are removed, EMI may be
present).

CAUTION ACOUSTIC OUTPUT HAZARD

ALTHOUGH THE ULTRASOUND ENERGY TRANSMITTED FROM THE VIVID Q N PROBE IS
WITHIN AIUM/NEMA STANDARDS, AVOID UNNECESSARY EXPOSURE. ULTRASOUND
ENERGY CAN PRODUCE HEAT AND MECHANICAL DAMAGE.

NOTICE When the SafeLock Cart is connected to the wall outlet and the main circuit breaker is in the ON
position, the AC Box Fan is operated, even if the system is turned OFF.

NOTE: The Vivid q N User Manual should be fully read and understood before operating the unit. Keep
the manual near the unit for reference.

Chapter 3 - System Setup 3-3

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-2-4 The Tilt & Shock Indicators

3-2-4-1 Overview
Unproper handling during transportation may harm the equipment inside the package even if the
package itself is undamaged.

To make it easier to detection if the handling during transportation has been unproper, a set of Tilt &
Shock indicators have been attached to the transportation box.

3-2-4-2 Position of the Tilt & Shock Indicators

The Tilt & Shock indicators have been attached to the right side of the transportation box as illustrated
in the figure below.

Figure 3-1 Tiltwatch and Shockwatch positions on Transportation Box

3-4 Section 3-2 - Installation Reminders

GE
DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 3-3
Receiving the Vivid q N
3-3-1 Examine All Packages
Examine all packages closely at time of delivery, as described in the procedure below.

Table 3-4 Examine All Packages

STEP TASK ILLUSTRATIONS

1 Is damage apparent?
• If yes; continue with the instructions in subsection
3-3-2 - Damage in Transportation.
• If no; continue with step 2.

2 Is the Shock Indicator red colored inside the middle of the

indicator? RED COLOR
• If yes: The Shock Indicator has been triggered.
Make a remark on the Post Delivery Checklist about the
triggered indicator before you continue with step 2.
• If no: Continue with step 2.

3 Is the Tilt Indicator red colored inside the middle of the

indicator?
RED COLOR
• If yes: The Tilt Indicator has been triggered.
Make a remark on the Post Delivery Checklist about the
triggered indicator and then follow the rest of the
instructions in subsection 3-3-2 - Damage in
Transportation.
• If no: Continue with the instructions in Section 3-3 -
Receiving the Vivid q N.

WARNING For Vivid q N portable ultrasound scanners supplied from the factory with a dummy
battery, when unpacking the unit, do not discard the dummy battery.
When charging the Vivid q N lithium ion battery on an external charger, since the
battery in fact forms one of the four legs of the scanner, removing it will leave the unit
standing unbalanced. For this reason, the dummy battery should be kept, so it may be
inserted in position to provide stability to the scanner while the lithium ion battery is
being charged.
In addition, use of the dummy battery is recommended during transportation or
long-term storage of the Vivid q N portable ultrasound scanner.

Chapter 3 - System Setup 3-5

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-3-2 Damage in Transportation

Follow this procedure if damage is apparent, or if any of the Tilt & Drop Indicators show failure:

Table 3-5 Damage in Transportation

STEP TASK

1 Write “Damage In Shipment” on ALL copies of the freight or express bill BEFORE delivery is accepted or “signed
for” by a GE representative or hospital receiving agent.

2 Report the damage to the carrier.

• Whether noted or concealed, damage MUST be reported to the carrier immediately upon discovery, or in
any event, within 14 days after receipt, and the contents and containers held for inspection by the carrier.
• A transportation company will not pay a claim for damage if an inspection is not requested within this 14 day
period.

3 Report the damage on the Post Delivery Checklist.

Specify if the tilt & drop indicators show failure in the “Packing” field on the Post Delivery Checklist.

3-6 Section 3-3 - Receiving the Vivid q N

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-3-2-1 Transportation Box Label

The Transportation Box Label is located at the front of the transportation box.

Figure 3-2 Transportation Box Label

3-3-2-2 The Vivid q N Transportation Box Label details

RELATIVE HUMIDITY
BETWEEN 30 and 95%

TOP.
UPRIGHT
KEEP AIR PRESSURE
TRANSPORTATION
BETWEEN
& STORAGE
70 kPa and 106 kPa

FRAGILE,
HANDLE WITH CARE

HANDLE WITH CARE

KEEP KEEP DRY,

MANUFACTURER TRANSPORTATION PROTECT FROM MOISTURE
TEMPERATURE
RECYCLING. BETWEEN -10°C and
RECYCLABLE WOOD +60°C.

Figure 3-3 Vivid q N Transportation Box Label details

Chapter 3 - System Setup 3-7

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 3-4
Unpacking the Equipment

CAUTION Please read this section fully before unpacking the Vivid q N ultrasound unit.

Figure 3-4 Shipping Box for the Vivid q N only

Open the Lock

Break the seal

Figure 3-5 To remove the Lid of the Box

3-8 Section 3-4 - Unpacking the Equipment

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 3-4Unpacking the Equipment (cont’d)

Figure 3-6 Transportation box - lid removed

Table 3-6 Shipping Carton Dimensions and Weights

Description Height Width Depth Weighta

Ultrasound system with
85 cm 87 cm 66cm 35 kgs. Empty
probes, peripherals and accessories)
a.Weight is approximate and will vary depending on supplied peripherals

3-4-1 Examine All Packages

Examine the Transportation box closely at time of delivery, as described in the procedure that follow.

Chapter 3 - System Setup 3-9

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-4-2 Unpacking the Wooden Transportation box

After completing a visual inspection of the Transportation box and Drop/Tilt indicators, proceed
unpacking as follows:

1.) Remove sealers and unlock two locking levers at two sides of the Box as shown in Figure 3-5 on
page 3-8
2.) Remove the packing slip (shipping consignment note) detailing the contents of the Transportation
Box, keep close to hand and be ready to mark the check list.
3.) Remove the surface packing material (paper pad, silica gel, etc.). Continue to remove additional
packing material as applicable during the following procedure steps.
4.) Carefully remove the box containing the probes.
5.) Take out the package containing the following accessories: cables (AD/DC; ECG; Network),
Isolation Box, and software CD.
6.) Verify the content against the Delivery Note.
7.) Remove each of the boxes (one, two, or more, depending on options ordered) containing the
peripherals and Vivid q N.
8.) Carefully remove the Vivid q N ultrasound unit from the box and place at a flat and stable location-
refer to Figure 3-7 on page 3-10.

Figure 3-7 The Vivid q N

3-10 Section 3-4 - Unpacking the Equipment

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-4-3 Verifying the Transportation box Contents

After unpacking, it is important to verify that all items ordered by the customer have been received (refer
to the Delivery Note). Compare all items listed on the packing slip (shipping consignment note) with
those received and report any items that are missing, back-ordered, or damaged, to your GE sales
representative.

NOTICE It is recommended to keep and store the transportation box and all other packing materials in
case the unit has to be moved to a different location in the future.
For warranty purposes, storage of the above is required for one year from date of purchase.

3-4-4 Physical Inspection

3-4-4-1 System Voltage Settings

Verify that the Vivid q N AC adapter is set to the correct voltage. The Voltage settings are 220-240V AC.

WARNING Setting the ultrasound components to the wrong voltage setting will most likely destroy the
equipment.

3-4-5 EMI Protection

The Vivid q N Ultrasound Unit has been designed to minimize the effects of Electro Magnetic
Interference (EMI). Many of the covers, shields, and screws are provided primarily to protect the system
from image artifacts caused by this interference. For this reason, it is imperative that all covers and
hardware are installed and secured before the unit is put into operation.

Chapter 3 - System Setup 3-11

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 3-5
Preparing for Installation
3-5-1 Confirming Customer Order
When preparing for installation of a Vivid q N system, it is important to verify that all items ordered by
the customer have been received. Compare all items listed on the packing slip (shipping consignment
note) with those received and report any items that are missing, back-ordered, or damaged, to your GE
sales representative.

3-5-2 Verifying the Transportation Box Contents

The following sections list the contents of the shipping carton that are additional to the
Vivid q N. These include external accessories and probes, as well as a regional language support kit,
and optional peripherals (as ordered). Ensure that all relevant components are present before
completing the installation.

NOTE: The transportation box contains an External Accessory Kit and Optional Peripherals Check
List. When checking the contents of the carton, make sure the Check List is completed. In the
event that any items are missing, contact your local GE representative.

3-5-2-1 Probes
The transportation box will contain the probes that have been ordered with the system.

For a list of probes available for use with the Vivid q N portable ultrasound scanner, refer to Section 9-7
"Probes" on page 9-8.

3-12 Section 3-5 - Preparing for Installation

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-5-3 Component Inspection

After verifying that all the required parts are included in the shipping crate, inspect the system
components using the checklist supplied below. In addition, ensure that all the labels described in
Chapter 1 - Introduction are present, accurate and in good condition, and enter the serial number printed
on the main label into the system installation details card, as described in System Installation Details on
page 3-180.

3-5-3-1 Damage Inspection Checklist

Visually inspect the contents of the shipping carton for damage. If any parts are damaged or missing,
contact an authorized GE Service Representative.

• A Damage Inspection Checklist for the Vivid q N portable ultrasound scanner is provided in
Table 3-7 below.
• A Damage Inspection Checklist for the SafeLock Cart (optional) is provided in Table 3-8 on
page 3-14.

Table 3-7 Damage Inspection Checklist - Vivid q N System

 Step Item Recommended Procedure

1 Verify that the system is switched OFF and unplugged. Clean the console and
Console
control panel.

Physically inspect the control console for missing or damaged items. Verify the
2 Control Console
proper illumination of all the control panel buttons.

Check all probes for wear and tear on the lens, cable, and connector. Look for bent
or damaged pins on the connector and in the connector socket on the unit. Verify
3 Probes
that the EMI fingers around the probe connector socket housing are intact. Check
the probe locking mechanism and probe switch.

Clean the LCD display by gently wiping with a dry, soft, lint-free non-abrasive
4 LCD Display
folded cloth. Inspect the monitor for scratches and raster burn.

5 Fans Verify that the system’s cooling fans and peripheral fans are operating.

Check the rear panel connectors for bent pins, loose connections and loose or
6 Rear Panel missing hardware. Screw all the cable connectors tightly to the connector sockets
on the panel. Verify that the labeling is in good condition.

Check that all screws are tightly secured in place, that there are no dents or
7 Covers
scratches and that no internal parts are exposed.

Check and clean the peripherals in accordance with the manufacturer’s directions.
8 Peripherals To prevent EMI or system overheating, dress the peripheral cables inside the
peripheral cover.

Check the AC DC unit is not damaged or cracked board and verify that the output
9 AC DC System
cable is properly secured.

Check the power cord for cuts, loose hardware, tire marks, exposed insulation, or
10 Power Cord
any deterioration. Verify continuity. Replace the power cord, as required.

Chapter 3 - System Setup 3-13

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-5-3-1 Damage Inspection Checklist (cont’d)

Table 3-8 Damage Inspection Checklist - SafeLock Cart (optional)

 Step Item Recommended Procedure

1 Probe Holders Clean the gel wells with warm water and a damp cloth to remove all traces of gel.

Peripheral Check the panel connectors for bent pins, loose connections and loose or missing
2 Power and USB hardware. Screw all the cable connectors tightly to the connector sockets on the
Audio Panels panel. Verify that the labeling is in good condition.

3 Covers Check that all screws are in place, all chassis and internal covers are installed.

Check and clean the peripherals in accordance with the manufacturer’s directions.
4 Peripherals To prevent EMI or system overheating, dress the peripheral cables inside the
peripheral cover.

5 Check the AC board connectors and the associated cabling for good connection
AC System
and proper insulation. Verify that the connections are secured.

Check the power cord for cuts, loose hardware, tire marks, exposed insulation, or
any deterioration. Verify continuity.
Tighten the clamps that secure the power cord to the unit and the outlet plug to the
cord. Replace the power cord and/or clamp, as required.

6 Power Cord

Clamp securing power cord

Check that the front castors can swivel, and can be placed in the locked position
7 Front Castors by pressing the foot brake lever (lower) down on each castor. Check that the upper
lever releases the SafeLock Cart wheel lock on each castor wheel.

8 Rear Castors Check that the rear castors can roll and swivel.

3-14 Section 3-5 - Preparing for Installation

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-5-3-2 Front and Side View of the Vivid q N Ultrasound Unit

Figure 3-8 below shows the Vivid q N ultrasound unit components that are visible from the front and side
of the ultrasound unit.

Figure 3-8 Front and Side View of the Vivid q N

1 Display Monitor: tilts up and down.

2 Speakers: Two loudspeakers for Doppler sound
3 Control Panel: Contains the alphanumeric keyboard and the buttons used to operate the
ultrasound unit.
4 Rear Handle
5 Air Vents
6 Probe Ports: Two active probe connectors (one for a pencil probe).
7 ECG Connector
8 ON/OFF Switch
9 Alphanumeric Keyboard and Operation Button
10 Release Latch

Chapter 3 - System Setup 3-15

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-5-3-3 Rear View of the Vivid q N Ultrasound Unit

Figure 3-9 shows a view of the Vivid q N ultrasound unit rear panel and external peripheral/accessory
connectors

Figure 3-9 View of the Vivid q N Rear Panel

1 Two interchangeable USB ports (digital printer, CD-RW and other peripherals)
2 Docking connector (currently not in use)
3 Port for DC IN (AC Adapter)
4 SVGA Output (VCR option or CRT monitor option)
5 LAN 10/100 Base-TX Ethernet network connector
6 PCMCIA port for PC card.
7 Ejection lever for PCMCIA device

3-16 Section 3-5 - Preparing for Installation

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-5-3-4 Vivid q N SafeLock Cart

2 12

8
9
6

7
5

10
11

Figure 3-10 Vivid q N SafeLock Cart Components

Table 3-9 Vivid q N SafeLock Cart Components

Label Item Label Item

1 Top Shelf Assembly (with handle) 7 Bottom Cover - Rear (AC Assembly Cover)

2 Probe Shelf (with probe holders) 8 Rear Lower Cover

3 Peripheral Power Outlet 9 SafeLock Cart Bottom Assembly

4 Rear Upper Cover 10 Front Wheels (with locking lever)

5 AC Distribution Assembly (behind cover) 11 Rear Wheels

6 Bottom Cover - Front 12 AC Cable Hook

Chapter 3 - System Setup 3-17

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-5-4 Confirming SafeLock Cart Voltage Configuration

1.) Check the safety rating plate located at the rear of the SafeLock Cart, above AC input connector.
2.) Remove the bottom cover (rear) from the SafeLock Cart to provide access to the jumper on the AC
unit. See Figure 3-11 below.

Figure 3-11 Jumper on AC Unit

3.) Make sure that the jumper is set to either 100 to 120 V AC or to 220 - 240 V AC, in accordance with
the voltage rating shown on the safety rating plate (step 1).

3-5-5 System Voltage Confirmation

3-5-5-1 System Voltage Settings

Verify that the Vivid q N is set to the correct voltage.
The Vivid q N voltage settings are found on the base (underside) of the system.

For illustrations of the label with the voltage setting, see:

• Table 1-5 "Main Label for Vivid q N" on page 1-19

WARNING CONNECTING THE VIVID Q N TO THE WRONG VOLTAGE LEVEL WILL MOST LIKELY
DESTROY THE SCANNER.

3-18 Section 3-5 - Preparing for Installation

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 3-6
Ensuring Protection from EMI
The Vivid q N unit has been designed to minimize the effects of Electro-Magnetic Interference (EMI).
Many of the covers, shields, and screws are provided primarily to protect the system from image
artifacts caused by this interference. For this reason, it is imperative that all covers and hardware are
installed and secured before the unit is put into operation.

Ensure that the system is protected from electromagnetic interference (EMI), as follows:

• Operate the system at least 15 feet away from equipment that emits strong electromagnetic
radiation.
• Operate the system in an area enclosed by walls, floors and ceilings comprised of wood, plaster or
concrete, which help prevent EMI.
• Shield the system when operating it in the vicinity of radio broadcast equipment, if necessary.
• Do not operate mobile phones or other EMI emitting devices in the ultrasound room.
• Verify that all EMI rules listed in the following table are followed:

NOTE: The Vivid q N ultrasound unit is approved for use in hospitals, clinics and other environmentally
qualified facilities, in terms of the prevention of radio wave interference. Operation of the
ultrasound unit in an inappropriate environment can cause electronic interference to radios and
television sets situated near the medical equipment.

Table 3-10 EMI Prevention/ Abatement

EMI Rule Details

Poor grounding is the most likely reason an ultrasound unit will have noisy images. Check
Ground the unit.
the grounding of the power cord and power outlet.

Keep the unit at least 5m (16.4 ft) away from other EMI sources. Special shielding may be
Be aware of RF sources. required to eliminate interference problems caused by high frequency, high powered radio
or video broadcast signals.

After you finish repairing or updating the system, replace all covers and tighten all screws.
Replace and/or reassemble
Any cable with an external connection requires a magnet wrap at each end. Install the shield
all screws, RF gaskets,
over the front of the card cage. Loose or missing covers or RF gaskets allow radio
covers and cores.
frequencies to interfere with the ultrasound signals.

If more than 20% or a pair of the fingers on an RF gasket are broken, replace the gasket.
Replace broken RF gaskets.
Do not turn on the unit until any loose metallic part is removed and replaced if needed.

Never place a label where RF gaskets meet the unit. Otherwise, the gap created will permit
Do not place labels where
RF leakage. In case a label has been found in such a location, move the label to a different
RF gaskets touch metal.
appropriate location.

The interconnect cables are grounded and require ferrite beads and other shielding. Cable
Use GE specified harnesses
length, material, and routing are all important; do not make any changes that do not meet
and peripherals.
all specifications.

Take care with cellular

Cellular phones may transmit a 5 V/m signal that causes image artifacts.
phones.

Do not allow cables to lie across the top of the card cage or hang out of the peripheral bays.
Properly address peripheral
Loop any peripheral cable excess length inside the peripheral bays or hang on the hooks
cables.
provided below the console. Attach the monitor cables to the frame.

Chapter 3 - System Setup 3-19

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 3-7
Completing the Hardware Installation
The hardware installation procedures described in this section provide instructions and information for
the possible scenarios, as follows:

• Vivid q N scanner but no SafeLock Cart - connections direct to the system

• Vivid q N scanner with SafeLock Cart
• Vivid q N scanner but no SafeLock Cart - connections via USB hub

NOTE: If required, it is possible to disable access to all Vivid q N scanner USB ports (including the
CD/DVD drive) in order to limit system vulnerability. This is implemented from the System
Configuration window, via the Service tab.

Activate the USB External Media disabled checkbox (as shown in XREF Figure 3-22 below), then
press the F2 or Esc key to save the changes.

Figure 3-12 Disabling USB External Media

NOTE: After disabling all Vivid q N scanner USB ports, all peripherals that are used by connecting to
a USB port (and also the CD/DVD drive) will not be accessible until such time as access to USB
External Media is re-enabled - i.e., the USB External Media disabled checkbox (shown above)
is unchecked.

3-20 Section 3-7 - Completing the Hardware Installation

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-7-1 Connecting Printers

WARNING WHEN CONNECTING PRINTERS TO THE SYSTEM OR SAFELOCK CART, ONLY

MULTIPLE-SOCKET OUTLETS PROVIDED WITH THE SYSTEM ARE TO BE USED FOR
SUPPLYING POWER TO EQUIPMENT INTENDED TO FORM PART OF THE SYSTEM.

3-7-1-1 Printer Connection and Configuration - Overview

NOTE: Before connecting a printer to the Vivid q N scanner, refer to the "Safety and Environmental
Guidelines" on page 1-12.

This section provides information common to all printers approved for use with the Vivid q N ultrasound
scanner, as follows:

• Printer Categories and Outline of Procedure Instructions, below.

• "Configuring Hot Keys to Activate Printing Direct from the Control Panel" on page 3-22.
• "Configuring Printing Orientation (Portrait or Landscape) and Paper Size" on page 3-23.

3-7-1-1-1 Printer Categories and Outline of Procedure Instructions

NOTE: The printers approved for use with the Vivid q N system are categorized in Table 3-11 below.
Refer to the appropriate instructions for connecting a specific printer, as applicable.

Table 3-11 Printer Categories and Connection Procedures

Printer Category Connection Procedure

Report Printer (Color) • "HP470 Color Printer" on page 3-26

Report Printer (Color) with Network Capabilities • "HP Officejet Pro 8000 Color Printer" on page 3-28

Video Printer (B&W) • "Sony UP-D897 B/W Video Printer" on page 3-29

• "Sony UP-D25MD Color Video Printer" on page 3-33

Video Printer (Color) • Sony UP-D23MD Color Video Printer

Refer to:
"Sony UP-D25MD Color Video Printer" on page 3-33

Chapter 3 - System Setup 3-21

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-7-1-1-2 Configuring Hot Keys to Activate Printing Direct from the Control Panel
1.) Press Config (or F2).
2.) Select Connectivity (in the lower part of window).
3.) Select the Additional Outputs tab.

Figure 3-13 Configuring Control Panel Hot Keys for Printing

4.) From the Button drop-down menu (see Figure 3-13), select to configure either the Print button or
Alt+Print to activate a variety of outputs.
5.) Use the left or right arrows below to add any of the available options (listed on the left) as Outputs
(listed on right).
6.) From the listed Outputs, select (highlight) the required output, right-click and select Properties to
configure the output device accordingly.
Printing may now be activated direct from the Vivid q N Control Panel, using the hot key you have
configured for this purpose.
7.) Proceed to perform the "B/W and Color Printer Test" on page 4-24.

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-7-1-1-3 Configuring Printing Orientation (Portrait or Landscape) and Paper Size

To change the printing orientation and printing paper size, configure the printer as described below.

To configure printers for portrait/landscape printing, the change must be performed at the Windows
operating system level. The user first accesses the system at the Applications level from the Additional
Outputs screen. By selecting the Advanced option under Selected Devices, the user accesses the
Printer Properties dialog box and proceeds with the configuration procedure as explained below.

An additional procedure is required to configure the Sony UP-D897 Printer. This is described in
"Configuring the Sony UP-D897 Printer" on page 3-30.

1.) On the system console, press Config and select Connectivity.

2.) From the Additional Outputs screen under Selected Devices, select Advanced...

Selected Devices

Select Advanced

Figure 3-14 Advanced option at Windows level

Chapter 3 - System Setup 3-23

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3.) Click Configure in the Printer Properties dialog to enter Print Setup.

Figure 3-15 Printer Properties Dialog Box

4.) In the Orientation area, select Portrait or Landscape as needed.

Figure 3-16 Printer Setup

5.) From the Paper Size drop-down list, select the required paper size.

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

6.) Click Properties. The printer properties screen opens - Figure 3-17.

Orientation:
From scroll-down list,
select Portrait

Figure 3-17 Printing Properties - Selecting Orientation

7.) Verify that the selected orientation and paper size are correct.
8.) Click OK twice and then once more to return to the Advanced Outputs tab.

Chapter 3 - System Setup 3-25

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-7-1-2 HP470 Color Printer

NOTICE IMPORTANT
Do not connect the DeskJet Color Printer to the Vivid q N system while scanning is in progress!

NOTICE IMPORTANT
During Stand-by mode, it is NOT recommended to introduce or remove USB devices; this may
cause the system to lock-up during the boot-up procedure.

Figure 3-18 DeskJet Color Printer

The DeskJet Color Printer connection in the different scenarios is explained below.

• Connection via LAN

There are a few DeskJet Color Printers that can be connected to the system via LAN - refer to "Add
Printer" on page 3-80. The DeskJet Color Printer can be connected to an external, non-isolated
power source.

WARNING Do not attempt to use a different type of DeskJet Color Printer (brand or model) other than the
DeskJet Color Printer provided by GE. The ultrasound system is an extremely sensitive and
complex medical system. Any unauthorized peripherals may cause system failure or damage!

No SafeLock Cart - connection directly to the Vivid q N system

This only applies to HP 460 models which are supplied pre-installed with the appropriate software
drivers. The DeskJet Color Printer can be connected to either of the USB ports (upper or lower) on
the rear connectors panel.
When connecting directly to the system it is necessary to use an additional power source. As a
safety precaution, this must be done via an isolation transformer.
The DeskJet Color Printer can be connected once the system is powered ON, or after shutdown.

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

WARNING Do not attempt to use a different type of DeskJet Color Printer (brand or model) other than the
DeskJet Color Printer provided by GE. The ultrasound system is an extremely sensitive and
complex medical system. Any unauthorized peripherals may cause system failure or damage!

• No SafeLock Cart - connection via USB hub

As stated above. Safety considerations must be taken into account. The DeskJet Color
Printer must be powered via an isolation transformer. Either USB port may be used to
communicate with the device.
• Vivid q N mounted on SafeLock Cart
The DeskJet Color Printer may be connected to any of the USB outlets provided on the SafeLock
Cart. One must use the additional power source to activate the DeskJet Color Printer. However, this
must be powered from the SafeLock Cart itself, via one of the isolated peripheral power outlets
provided on the cart.

Chapter 3 - System Setup 3-27

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-7-1-3 HP Officejet Pro 8000 Color Printer

NOTE: The HP8000 Color Printer is a Non-Medical device.

NOTE: The HP8000 Color Printer can be connected to the Vivid q N LAN only.
When using the USB connection, the printer should be connected through an isolated
transformer, since the Vivid q NUSB is not isolated.

NOTE: When powering the HP8000 Color Printer from the SafeLock Cart, the printer may be used via
a USB or LAN connection.

Figure 3-19 HP Officejet Pro 8000 Color Printer

3-7-1-3-1 Connecting the HP Officejet Pro 8000 to the Vivid q N Scanner Mounted on the SafeLock Cart

NOTE: Follow the installation procedure for mounting the Vivid i/q system on the SafeLock cart, as
described in "Mounting the Vivid q N on the SafeLock Cart (optional)" on page 3-65.

NOTE: When using the Vivid i/q system mounted on the SafeLock cart, the HP Officejet Pro 8000
printer must be connected to the AC outlet at the rear of the SafeLock cart - see Figure 3-20.

1.) Connect the printer to the AC power outlet located at the rear of the SafeLock cart.
2.) Plug the SafeLock cart into the mains power supply.
3.) Using the USB communications cable, connect the HP Officejet Pro 8000 printer to the Vivid i/q
system.

USB Cable

AC Power Cable

Figure 3-20 AC Power Cable and USB Cable Connected to SafeLock Cart
4.) Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24
- "Color Printer Test" on page 4-24

3-28 Section 3-7 - Completing the Hardware Installation

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-7-1-4 Sony UP-D897 B/W Video Printer

NOTICE IMPORTANT During Stand-by mode, it is NOT recommended to introduce or remove USB
devices; this may cause the system to lock-up during the boot-up procedure.

Figure 3-21 Black and White Printer

The B/W Printer connection in the different scenarios is explained below.

NOTE: After physical connection of the printer to the Vivid q Nsystem, to configure the appropriate hot
keys to activate printing direct from the control panel, follow the instructions in "Configuring Hot
Keys to Activate Printing Direct from the Control Panel" on page 3-22.

• No SafeLock Cart - connection directly to the Vivid q N system

The B/W Printer can be connected to either of the USB ports (upper or lower) on the rear connectors
panel.
When connecting the B/W Printer directly to the system, it is necessary to use an additional power
source. As a safety precaution, this must be done via an isolation transformer.
The B/W Printer can be connected once the system is powered ON, or after shutdown. All software
drivers for the B/W Printer are pre-configured and installed designated to be used with the specific
B/W Printer supplied by GE.

WARNING Do not attempt to use a different type of B/W Printer (brand or model) other than the
B/W Printer provided by GE Medical Systems. The ultrasound system is an extremely
sensitive and complex medical system. Any unauthorized peripherals may cause system failure
or damage!

• No SafeLock Cart - connection via USB hub

As stated above. Safety considerations must be taken into account. The B/W Printer must be
powered via an isolation transformer. Either USB port may be used to communicate with the
device.
• Vivid q N mounted on SafeLock Cart
The B/W Printer may be connected to any of the USB outlets provided on the SafeLock Cart. You
must use the additional power source to activate the B/W Printer. However, this must be powered
from the SafeLock Cart itself, via one of the isolated peripheral power outlets provided on the cart.

Chapter 3 - System Setup 3-29

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

NOTE: Once the printer is connected, perform the following functionality check:

• "B/W and Color Printer Test" on page 4-24 should be performed

3-7-1-4-1 Configuring the Sony UP-D897 Printer

To configure the Sony UP-D897 Printer, the following steps are required:

1.) Click the Tcpip tab on the Connectivity screen (see Figure 3-14 on page 3-23).
2.) Select Advanced Settings - see Figure 3-22.

Click Advanced
Settings

Figure 3-22 Tcpip screen

3.) The Network Connection screen opens (Figure 3-23). Click the “Up” button to open the Windows
Control Panel.

Figure 3-23 Network Connections showing highlighted “Up One Level” button
4.) Navigate to Printers and Faxes and double-click Sony UP-D897 to open the Sony UP-D897
Printer Configuration dialog.

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

5.) From the menu, select Printer > Properties.

Figure 3-24 Sony UP-D897 printer configuration dialog box

6.) The Sony UP-D897 Properties screen opens. Select Printing Preferences...,

Figure 3-25 Sony UP-D897 Properties Screen

Chapter 3 - System Setup 3-31

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

7.) From the Printing Preferences dialog, under Orientation:

A.) Under Paper, click the scroll-down arrow and select the required paper size.
B.) Under Orientation, choose the required printing orientation.

Figure 3-26 Printing Preferences screen

8.) Click OK and return to the Connectivity screen.

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-7-1-5 Sony UP-D25MD Color Video Printer

NOTICE IMPORTANT During Stand-by mode, it is NOT recommended to introduce or remove USB
devices; this may cause the system to lock-up during the boot-up procedure.

NOTE: After physical connection of the printer to the Vivid q Nsystem, to configure the appropriate hot
keys to activate printing direct from the control panel, follow the instructions in "Configuring Hot
Keys to Activate Printing Direct from the Control Panel" on page 3-22.

Figure 3-27 Digital Color Printer

The Digital Color Printer connection in the different scenarios is explained below.

• No SafeLock Cart - connection directly to the Vivid q N system

The Digital Color Printer can be connected to either of the USB ports (upper or lower) on the rear
connectors panel.
When connecting the Digital Color Printer directly to the system, it is necessary to use an additional
power source. As a safety precaution, this must be done via an isolation transformer.
The Digital Color Printer can be connected once the system is powered ON, or after shutdown. All
software drivers for the Digital Color Printer are pre-configured and installed designated to be used
with the specific Digital Color Printer supplied by GE.

WARNING Do not attempt to use a different type of Color Printer (brand or model) other than the Color
Printer provided by GE. The ultrasound system is an extremely sensitive and complex medical
system. Any unauthorized peripherals may cause system failure or damage!

• No SafeLock Cart - connection via USB hub

As stated above. Safety considerations must be taken into account. The Digital Color Printer
must be powered via an isolation transformer. Either USB port may be used to communicate
with the device.
• Vivid q N mounted on SafeLock Cart
The Digital Color Printer may be connected to any of the USB outlets provided on the SafeLock
Cart. One must use the additional power source to activate the Digital Color Printer. However, this
must be powered from the SafeLock Cart itself, via one of the isolated peripheral power outlets
provided on the cart.

NOTE: Once the printer is connected, perform the following functionality check:

• "Color Printer Test" on page 4-24

Chapter 3 - System Setup 3-33
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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-7-2 Connecting Peripherals

WARNING WHEN CONNECTING PRINTERS TO THE SAFELOCK CART, ONLY MULTIPLE-SOCKET

OUTLETS PROVIDED WITH THE SYSTEM ARE TO BE USED FOR SUPPLYING POWER
TO EQUIPMENT INTENDED TO FORM PART OF THE SYSTEM.
NOTE: All peripherals mounted on the SafeLock Cart must be firmly secured in position using the
securing straps supplied with the SafeLock Cart. These straps are fastened through the metal
bars located on each side of the cart and serve to hold the peripheral firmly in place.

For instructions on mounting the Vivid q N scanner on the SafeLock Cart, refer to "Mounting the
Vivid q N on the SafeLock Cart (optional)" on page 3-65.

Following the connection and removal of peripherals, perform the following functionality tests:

• "SafeLock Cart - Grounding Continuity" on page 10-22

• "SafeLock Cart - Chassis Current Leakage Test" on page 10-24

3-7-2-1 USB Global Modem

NOTICE IMPORTANT During Stand-by mode, it is NOT recommended to introduce or remove USB
devices; this may cause the system to lock-up during the boot-up procedure.

The USB Global Modem connection in the different scenarios is explained below.

• No SafeLock Cart - connection directly to the Vivid q N system

The USB Global modem can be powered via the USB port on the Vivid q N system with no need for
additional power. The modem should be connected to the lower USB port on the rear connectors panel.

When connecting the modem, there is no preference as to which cable to connect first. One end of the
telephone cable can be connected to the wall outlet and the other side to the modem, followed by
connecting one end of the USB cable to the modem and the other side to the lower USB port on the
rear connectors panel.

All software drivers for the modem are pre-installed for the specific modem type. One must follow the
i-Linq configuration procedure to complete the check-out process.

WARNING Do not attempt to use a different type of modem either via the PC MCIA or USB ports. The
ultrasound system is an extremely sensitive and complex medical system. Any unauthorized
peripherals may cause system failure or damage!

• No SafeLock Cart - connection via USB hub

This is not an approved configuration and, in most cases, will not work and will cause software
complications.

• Vivid q N mounted on SafeLock Cart

This is not an approved configuration and, in most cases, will not work and will cause software
complications.

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-7-2-2 Wireless USB Network Adaptor

CAUTION For network security reasons, when configuring the wireless USB network adaptor on the
Vivid q N system, do not use the USB ports on the SafeLock cart.

CAUTION For network security reasons, both USB ports on the Vivid q N system must be configured
separately when installing the wireless USB network adaptor.

• No SafeLock Cart - connection directly to the Vivid q N system

The installation procedure requires connecting the DVD-CD drive. The procedure includes installing
the Compact Wireless-G USB Adaptor software and then the configuration procedure, which is
performed via the Windows Network Connections support screens.
For procedure instructions, see "Wireless USB Network Configuration" on page 3-90.

WARNING Do not use any other type of wireless adaptor other than the LinkSys WSUB54GC WLAN card.
The ultrasound system is an extremely sensitive and complex medical system. Any
unauthorized peripherals may cause system failure or damage!

Wireless USB Network Adaptor R-Adaptor

Figure 3-28 Wireless USB Network Adaptor Connected to Rear of Vivid q N Scanner

Chapter 3 - System Setup 3-35

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-7-2-3 DVD/CD-RW Drive

NOTE: The procedures in Section 3-7-2-3-1 and 3-7-2-3-2 describe replacement of the Samsung
DVD/CD-RW drive (Model SE-TO84M/RSBN).

NOTE: .If replacing a new-type Samsung DVD/CD-RW drive (Model SE-TO84M/RSBN) with a new one
of the same model, prior to the procedure it is necessary to order the DVD Kit (P/N S2423870
- Table 3-1). Depending on the condition of the existing cables, it also may be necessary to
order the Samsung Cable Kit (S2423956) - see Table 3-2.

NOTE: If replacing only cables, it is only necessary to order the Samsung Cable Kit (S2423956) - see
Table 3-2.

The Samsung DVD SE-TO84M/RSBN Kit (P/N S2423870) includes the following:
Table 3-1 Samsung DVD SE-TO84M/RSBN Kit (P/N S2423870)

Part No Part Description

RS2423870 Samsung DVD SE-TO84M/RSBN

R2423877 DVD Patch CD

2418071INS Pocket DVD with USB Installation Guide

The Samsung cable kit for DVD SE-TO84M/RSBN (P/N S2423956) includes the following:
Table 3-2 Samsung Cable Kit (S2423956)

Part No Country
RS2423951 2 Port USB cable Vivid i n SafeLock Cart

R2423953 5V Medical Grade AC Adaptor

R24123781 DVD to Distribution USB Cable

NOTICE IMPORTANT - the following steps must be performed in the order stated.
(If the USB cable is connected first while power to the Vivid q N is ON, the drive will not be recognized.
In this event, it will be necessary to re-boot the system).

CAUTION Do not disrupt power to the Samsung DVD-R/RW drive from its AC/DC adapter while the USB
cable is connected to the Vivid q N system.
In this event, the system will stop recognizing the CD/DVD drive or any other device connected
to this USB port. A complete system re-boot will then be required to make the USB port
operational again.

NOTICE IMPORTANT: Use only CD-R, DVD-R or DVD+R media from a reputable vendor and only high-grade
media types.

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

NOTICE IMPORTANT - Always follow the safety instructions provided with the Samsung DVD-R/RW drive and
supplied by the manufacturer.

The Samsung DVD-R/RW drive, which is designed to operate with the Vivid q N system using the USB
port, combines the functions of a DVD or CD recorder, and a DVD or CD player.

This DVD device may be used on the Vivid q N system for the following purposes:

• To format and label each media before use

• To export Exams from the Vivid q N system to media
• To import Exams from media to the Vivid q N system
• To perform the Database Backup procedure - in order to store back-up copies of patient Exams
(data Archive) and also to create free space on the local hard disk.
• To export Exams in MPEGVue mode, whereby the media can be viewed on any external PC
• To load or upgrade system software, and for the use of GE Healthcare Field Engineers when
performing various other functions.

NOTE: For more details, refer to the latest version of the Vivid q N User Manual. Refer in particular to
the Archive chapter.

Chapter 3 - System Setup 3-37

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-7-2-3-1 Samsung DVD/CD-RW Drive Replacement on Vivid q N Systems without

SafeLock Cart

NOTE: This procedure relates to DVD/CD-RW Drive Samsung Model SE-TO84M/RSBN.

Removal Procedure
1.) To remove the Samsung DVD/CD-RW drive (Model SE-TO84M/RSBN):
a.) Disconnect the USB cable that connects the Vivid q N rear panel to the Samsung DVD/CD-RW
drive rear panel.
b.) Disconnect the 5V power supply output cable from the power port on the Samsung DVD-R/RW
drive rear panel.
2.) Remove the Samsung DVD/CD-RW drive from the system.

Installation Procedure
1.) Unpack the contents of the Samsung Cable Kit (P/N S2423956).
2.) Connect the mini USB connector (Figure 3-29) into the mini USB port located at the rear of the
replacement Samsung DVD/CD-RW Drive (Figure 3-30).

Samsung DVD/CD-RW
Drive Power Supply

Main Power
Connecting
Cable

Mini USB Connector

that plugs into mini USB
port on DVD drive

USB connector that

plugs into USB port
on the system

Figure 3-29 Vivid q N Power Supply with Two USB Connectors

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Mini USB Port

Figure 3-30 Mini USB Port on Samsung DVD/CD-RW Drive

3.) Connect the other end of the USB cable to the Vivid q N USB port at the rear of the Vivid q N - see
Figure 3-31.

USB Ports

Figure 3-31 USB Ports Located at Rear of the Vivid q N

4.) Plug the power supply into the mains power supply.
5.) Insert the DVD Patch CD R2423877 into the DVD/CD-RW Drive and follow the on-screen
instructions to load the software patch.
6.) When done, remove the CD from the drive.
7.) Perform the following tests:
a.) Insert a CD-R disk in the DVD/CD-RW Drive.
b.) Eject and remove the CD-R disk to check the eject mechanism functions properly.

NOTE: In the event that problems are experienced when exporting to DVD media, the error message
"Failed to finalize media" is displayed. It is therefore recommended to use the Medical Grade
5V Power Supply
for DVD Samsung Universal (P/N 2421169) and connect it to the peripheral outlet on the
SafeLock Cart, as shown in Figure 3-32.

Figure 3-32 Samsung DVD/CD-RW Drive Connected through 5V Power Supply

Chapter 3 - System Setup 3-39

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-7-2-3-2 DVD/CD-RW Drive Replacement on Vivid q N Systems with SafeLock Cart

NOTE: This procedure relates to DVD/CD-RW Drive Samsung Model SE-TO84M/RSBN.

Removal Procedure
1.) Turn OFF the power to the Vivid q N scanner and switch off the circuit breaker.
2.) Disconnect the power from the SafeLock Cart and from the Vivid q N scanner.
3.) Disconnect the USB cable from the USB hub located on the SafeLock Cart main column.
4.) Disconnect both ends of the 5V power outlet (one end from the SafeLock Cart main column power
and the other from the Samsung DVD-R/RW drive rear panel).
5.) Release the locking arm (retaining clamp lever) located beneath the specially-designed shelf
(DVD-R/RW drive compartment) beneath the upper shelf of the SafeLock Cart (see Figure 3-33).
6.) Slide the Samsung DVD-R/RW drive out of the compartment and remove it from the SafeLock Cart.

Installation Procedure
1.) Slide the replacement Samsung DVD-R/RW drive into the DVD-R/RW drive compartment located
beneath the upper shelf of the SafeLock Cart.
2.) Secure it in position by closing the retaining clamp lever - see Figure 3-33.

Retaining Clamp Lever

Figure 3-33 Retaining Clamp for DVD-R/RW Drive

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3.) Using the USB cable for the Samsung DVD-R/RW (see Figure 3-34), plug the mini USB connector
into the mini USB port located at the rear of the Samsung DVD/CD-RW Drive - see Figure 3-35.

USB connectors to be Mini USB connector

plugged into the USB ports that plugs into mini USB port
on the cart on Samsung DVD drive

Figure 3-34 Cable for Installation on Vivid q N Cart

USB connection
to DVD drive

USB Port on Cart

with Connectors

Figure 3-35 USB Cable Plugged Into the DVD/CD Drive and the Cart’s USB Connectors
4.) Plug the USB connectors into the USB ports located below the upper shelf of the SafeLock Cart
- see Figure 3-35 and Figure 3-36.

Figure 3-36 USB ports Located Below the Support Tray of the Vivid q N Cart

Chapter 3 - System Setup 3-41

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

5.) Connect the USB cable located on the SafeLock Cart main column, into the USB port located at the
rear of the Vivid q N system (Figure 3-31 on page 3-39).
6.) Re-connect power to the SafeLock Cart and to the Vivid q N system.
7.) Switch on the circuit breaker and turn ON power to the Vivid q N system.
8.) Perform the following test:
a.) Insert a CD-R disk in the DVD/CD-RW Drive.
b.) Eject and remove the CD-R disk to check the eject mechanism functions properly.

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-7-2-4 MOD Drive

NOTICE IMPORTANT
Do not connect the MOD Drive to the Vivid q N system while scanning is in progress!

NOTICE IMPORTANT
During Stand-by mode, it is NOT recommended to introduce or remove USB devices; this may
cause the system to lock-up during the boot-up procedure.

Figure 3-38 MOD Drive

The MOD drive connection in the different scenarios is explained below.

• No SafeLock Cart - connection directly to the Vivid q N system

The MOD Drive can be connected to either of the USB ports (upper or lower) on the rear connectors
panel. This connection must be via a USB-to-SCSI adaptor; one side of the adaptor being
connected to the Vivid q N USB port, and the other side to the rear of the MOD drive.
When connecting the MOD drive directly to the system, it is necessary to use an additional power
source. As a safety precaution, this must be done via an isolation transformer.
The MOD Drive may be connected once the system is powered ON, or after shutdown. All software
drivers for the MOD Drive are pre-configured and installed designated to be used with the specific
MOD drive supplied by GE.

WARNING Do not attempt to use a different type of mass storage device other than the
MOD Drive supplied with the system. The ultrasound system is an extremely sensitive and
complex medical system. Any unauthorized peripherals may cause system failure or damage!

• No SafeLock Cart - connection via USB hub

As stated above. Safety considerations must be taken into account. The MOD Drive must be
powered via an isolation transformer. Either USB port may be used to communicate with the
MOD device.

Chapter 3 - System Setup 3-43

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

• Vivid q N mounted on SafeLock Cart

The MOD device can be connected to any of the USB outlets provided on the SafeLock Cart. One
must use the additional power source to activate the MOD Drive. However, this must be powered
from the SafeLock Cart itself, via one of the isolated peripheral power outlets provided on the cart.

3-7-2-5 External USB Hard Disk

NOTICE IMPORTANT Do not connect the External USB Hard Disk to the Vivid q N system while scanning
is in progress! This will avoid the risk of causing image artifacts.

NOTICE IMPORTANT During Stand-by mode, it is NOT recommended to introduce or remove USB
devices; this may cause the system to lock-up during the boot-up procedure.

Figure 3-39 External USB Hard Disk

The External USB Hard Disk can be connected to any of the USB ports on the SafeLock Cart.

One must use the additional power source (supplied with the External USB Hard Disk) to activate the
External USB Hard Disk.

WARNING Do not attempt to use a different type of mass storage device other than the
External USB Hard Disk supplied with the system. The ultrasound system is an extremely
sensitive and complex medical system. Any unauthorized peripherals may cause system failure
or damage!

Refer to the External USB Hard Disk Installation Procedure section, page 8-136 for instructions on initial
configuration and connecting the External USB Hard Disk to the Vivid q N portable ultrasound scanner.

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3-7-2-6 USB Memory Stick

NOTICE IMPORTANT During Stand-by mode, it is NOT recommended to introduce or remove USB
devices; this may cause the system to lock-up during the boot-up procedure.

The USB Memory Stick (disk-on-key) connection in the different scenarios is explained below.

• No SafeLock Cart - connection directly to the Vivid q N system

The USB Memory Stick may be connected to either of the USB ports (upper or lower) on the rear
connectors panel.
The USB Memory Stick can be connected once the system is powered ON, or after shutdown. All
software drivers for the USB Memory Stick are pre-installed on the system. The system is capable
of detecting and working with other types of memory sticks. However, it is highly recommended to
use the memory stick that is provided and approved by GE. Other memory sticks may be sensitive
to EMC interference - this may affect system performance and/or image quality.
• No SafeLock Cart - connection via USB hub
As above. If applicable, the USB hub must be powered via the isolation transformer.
• Vivid q N mounted on SafeLock Cart
As above.

3-7-2-7 Footswitch

NOTICE IMPORTANT During Stand-by mode, it is NOT recommended to introduce or remove USB
devices; this may cause the system to lock-up during the boot-up procedure.

Figure 3-40 Footswitch

The Footswitch (USB) connection in the different scenarios is explained below.
• No SafeLock Cart - connection directly to the Vivid q N system
The Footswitch may be connected to either of the USB ports (upper or lower) on the rear connectors
panel.
The Footswitch can be connected once the system is powered ON, or after shutdown. All software
drivers for the Footswitch are pre-installed on the system.
• No SafeLock Cart - connection via USB hub
As above. If applicable, the USB hub must be powered via the isolation transformer.

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

• Vivid q N mounted on SafeLock Cart

As above.

NOTE: After connecting the Footswitch to the system, define the required functionality settings, as
follows:

1.) Press Config to access the Configuration screen.

2.) Select Imaging, then activate the Application tab - see Figure 3-41.

Figure 3-41 Application Tab

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3.) Using the Footswitch Functionality drop-down menus, select the required functionality for the
Left, Middle and/or Right Footswitch - see the example in Figure 3-42.

Figure 3-42 Footswitch Functionality Settings

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3-7-2-8 Connecting the VCR

Figure 3-43 Video Casette Recorder

There are two types of VCR - PAL or NTSC approved by GE Medical Systems.The VCR connection in
the different scenarios is explained below.

• Direct Connection to the Vivid q N System

A Mitsubishi VCR is used in this configuration - use the type that is suited to your region. The video
signal is received through a VGA-to-video converter.
1) Connect one end of the VGA cable to the VCR OUTPUT located on the Vivid q N rear connector
panel (see note below).

NOTE: When performing step 1, it may be necessary to use the VGA adaptor (P/N 2420728 - see
Figure 3-44) to connect the end of the VGA cable to the Vivid q N rear connector panel.
Since some VGA plugs have thicker housing, they do not fit properly into the
Vivid q N VGA connector socket on the rear panel (because the plug is not centrally aligned
within the frame). In this event, use of the VGA adaptor will eliminate the possibility of causing
damage to the BEP by the use of unnecessary force.

Figure 3-44 VGA Adaptor

2) Connect the other end of the VGA cable to the VGA INPUT on the video converter - see Figure 3-45.

Figure 3-45 Video Converter

3.) Connect one end of the S-Video cable to the S-Video OUTPUT on the video converter.
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4.) Connect the other end of the S-Video cable to the VCR S-Video INPUT at the rear of the VCR.

NOTE: Dip switches are located beneath the video converter, as shown in Figure 3-46 below.

Dip Switches

Figure 3-46 Video Converter Dip Switches

5.) Follow the manufacturer’s guidelines to set the switches to the correct positions, as shown in
Figure 3-47.

Figure 3-47 Video Converter Dip Switch Positions

6.) When all power and signal cables are connected to the system, VCR, and video converter, proceed
as follows (in the order stated):
a.) Press the power ON switch on the VCR.
b.) Press the power ON switch on the video converter.
c.) Turn ON power to the Vivid q N system.
7.) Press the Input Select button (see Figure 3-45 on page 3-48) on the video converter three times
in order to select VGA Input as your signal source.
The LED located on the video converter front panel will be illuminated, accordingly.

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8.) Press on the three buttons <CTRL> <ALT> <Page Erase> simultaneously.
The following screen will appear.

Figure 3-48 Intel® Dual Display Clone

9.) Select the Intel® Dual Display Clone icon and press OK - see Figure 3-48

NOTE: If the VGA cable is not properly connected to the rear panel, or in the event that the
scan-converter device is not switched ON, you may see a single icon displayed, as shown in
Figure 3-49.

Figure 3-49 Single Icon

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10.)Confirm Desktop Change by clicking OK.

The dialog box will be closed and the VGA output will become activated, see Figure 3-50

Figure 3-50 Confirm Desktop Change

NOTE: When the VGA cable is disconnected and reconnected while the system is ON, the VGA output
is maintained.

NOTE: If system is shut-down to standby or Full-shut-down while the VGA device is connected
continuously, the VGA output will appear after the system is turned ON

NOTE: If the system is shut-down to Standby or Full-shut-down and the VGA device is disconnected,
the VGA output will not appear after power is turned ON, and the above procedure will have to
be repeated.

• Vivid q N mounted on SafeLock Cart

A Mitsubishi VCR is used in this configuration - use the type that is suited to your region. The VCR
must be powered using one of the peripheral power outlets available on the cart. The video signal
is received through a VGA-to-video converter, and this must also be powered through one of the
peripheral power outlets available on the cart.
It is possible to use a different type of VCR (brand and model). However, it is highly recommended
to use a medical-graded VCR as this will ensure that both safety and image quality levels meet
universal medical standards.
1) Connect one end of the VGA cable to the VGA OUTPUT located on the Vivid q N unit (refer to
Figure 3-9 on page 3-16).
2.) Connect the other end of the VGA cable to the VGA input on the video converter.
3.) Connect one end of the S-Video cable to the video converter S-Video OUTPUT (refer to
Figure 3-45).
4.) Connect the other end of the S-Video cable to the VCR S-Video INPUT at the rear of the VCR.
5.) Follow the manufacturer’s guidelines to set the video converter dip switches to the correct positions
(refer to Figure 3-47 on page 3-49).
6.) When all power and signal cables are connected to the system, VCR, and video converter, proceed
as follows (in the order stated):
a.) Press the power ON switch on the VCR.
b.) Press the power ON switch on the video converter.
c.) Turn ON power to the Vivid q N system.
7.) Press the Input Select button (see Figure 3-45 on page 3-48) on the video converter three times
in order to select VGA Input as your signal source.
The LED located on the video converter front panel will be illuminated, accordingly.
8.) Proceed to perform the "VCR Test" on page 4-24.

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3-7-2-9 Connecting the VGA Splitter

Figure 3-51 VGA Splitter

Power Cable VGA Cable

DVI Cables

Figure 3-52 Cables and Bracket for Wall Mounting

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

NOTE: Installation of Carto3 and the required VGA splitter (to connect to the Vivid q N) shall be done
by the BWI field engineer according to the BWI manuals and instructions.

WARNING To avoid possible electrical shock to user or patient, the Vivid q N should be connected to the
Carto3 only by using the Isolated VGA Splitter.

NOTE: Vivid q N-to-Carto3 VGA Cable Installation:

A GE Field Service Engineer must be present when connecting the VGA cable (top right in
Figure 3-52) between the Vivid q N system and the GE Video Splitter/Isolation box.

1.) Connect the VGA cable (Figure 3-52) to the VGA input port at the rear of the VGA splitter
(see Figure 3-53 and Figure 3-54).
Connect the other end of the cable into the Vivid q N system’s VGA output port.

Connect Power Cable Connect VGA Cable

Figure 3-53 VGA Splitter - Rear View

2.) Plug the VGA Splitter power cable (Figure 3-52) into the power socket on the rear of the VGA
Splitter (see Figure 3-53 and Figure 3-54).

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Plug the other end of the power cable into the mains power wall outlet.

Interface Connections

Figure 3-54 Connections to VGA Splitter

3.) Connect the necessary DVI cables (Figure 3-52) to the VGA Splitter DVI output ports (as required
for further connection to other DVI devices). Refer to Figure 3-54, above.
4.) When connecting the DVI output cable to an external monitor, press V-Out on the Vivid q N system
console.
The screen shown in Figure 3-55 is displayed:

Figure 3-55 Selecting Dual Screen Display Option

5.) Under Multiple Display, activate the Intel(R) Dual Display Clone radio button.
Monitor is now selected as the Secondary Device, as shown in Figure 3-55.

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3-7-3 Charging the Battery

NOTE: The CH5000GE is a stand-alone desktop smart-battery charger with the added ability to
recalibrate the fuel gauge when detected to be out of calibration. The charger is specifically
designed to operate with the Vivid q N smart-battery (P/N 2378963-2).

The charger is supplied in a carton containing the following items:

• CH5000 desktop charger/calibrator

• 24V 2.5A AC-adapter power supply, universal mains input
• Instruction Manual

CAUTION Always observe the following safety precautions:

• Do not expose the charger or power supply to water or conductive liquids (this is not a sealed case).
• Do not open the charger or power supply case. There are no user-serviceable parts inside.
• Do not cover the fan exhaust or obstruct the airflow, as this will cause overheating.
• Use only the manufacturer’s 24V 2.5A power supply.
• Place the charger in a cool location, away from external heat sources.
• During recalibration, the battery connector and base of the charger may become warm.

3-7-3-1 Setting up the Charger

1) Place the charger unit on a flat, level surface away from sources of heat and moisture.
2) Plug the DC connector from the power supply into the back of the charger.

Figure 3-56 Battery Charger Unit

3.) Connect the power supply to the mains AC supply, using the cable supplied.

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3-7-3-2 Charging the Battery

1) Place the battery into the battery bay making sure that the 5-way connector is fully seated.
The LEDs in the status window (see Figure 3-56) will provide status information as detailed in
Table 3-3 below, and the charger will automatically begin to charge the battery.

LED Indicator Status

Green Flashing Battery charging

Green Solid Battery fully charged

Blue flashing Battery in Calibration mode

Blue Solid Battery fuel gauge calibrated

Red Flashing Battery fuel gauge in need of recalibration

Red Solid Error

Table 3-3 Battery Charger LED Indicators and Status

• Recharge Time:
The time for a full charge from 0% to 100% state of charge is typically 4.5 hours.

• Recalibration Time
The recalibration cycle begins by discharging away any residual capacity. Then a calibration
charge is delivered to the battery. This is followed by a calibration discharge. Finally the
battery is given a regular charge. A calibration cycle will be faster if the battery is fully
discharged to begin with.

The recalibration time is approximately 9 hours for an empty battery, and approximately
14 hours for a fully-charged battery.

NOTE: Calibration is initiated each time the button is pressed, so it is not recommended to press the
recalibration button part way through the recalibration cycle.

During the charging procedure, the green LED will be seen flashing.
At the end of this procedure, when the battery is fully charged, the solid green LED will be
illuminated in the status window, indicating a fully charged battery.
2.) Remove the battery from the charger unit battery bay and install it in the
Vivid q N portable ultrasound scanner.

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3-7-3-3 Battery Recalibration

NOTE: For more details on recalibration and an explanation of why it is necessary, refer to
Recalibration on page 5 - 82.

If the battery is in need of “fuel gauge” recalibration, the red LED will flash upon insertion of the battery.
This indicator provides feedback to the user on the accuracy of the fuel gauge and avoids unnecessary
battery calibration cycles.

The user has the option to calibrate the fuel gauge and charge the battery, or to only charge the battery.
This option is given because a recalibration cycle is longer than a charge cycle.

1) To recalibrate the battery, press the calibrate button on the front of the battery charger unit.
No action is required if only a recharge is required, as the charger will automatically begin to charge
the battery.
The blue calibration LED will flash to indicate that the battery is undergoing the recalibration cycle.
There may be a short delay before the calibration begins. During calibration the discharge resistors
will heat up and the fan will operate to maintain temperature within acceptable limits.
At the end of this procedure, when the battery is fully charged and the battery fuel gauge is
calibrated, the solid green and blue LEDs will be illuminated in the status window, indicating a fully
charged, fully calibrated battery.
2.) Remove the battery from the charger unit battery bay and install it in the Vivid q N portable
ultrasound scanner.

NOTE: The most common cause of calibration failure is overheating of the pack during discharge. For
this reason, keep the charger away from direct sunlight or heat sources.

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3-7-4 Connecting Probes

The Vivid q N ultrasound unit operates with various types of probes that are used for scanning patients,
including flat phased, convex and linear electronic array probes. Once connected, the probes can be
selected for different applications.

Probe connectors on the Vivid q N unit are as follows:

• Two active probe connectors (one for a pencil probe) on the right side of the unit
Probes can be connected or changed any time, as described below, regardless of whether the system
is powered ON or OFF.

CAUTION Handle the probe gently while connecting and disconnecting.

Do NOT touch the patient and any of the connectors on the ultrasound unit simultaneously,
including ultrasound probe connectors.

1) Place the probe’s carrying case on a stable surface and open the case.
2) Inspect the probe socket to verify that it is free of debris.
3) Carefully remove the probe and unwrap the probe cord.
DO NOT allow the probe head to hang freely. Impact to the probe head could result in
irreparable damage.
4) Press the probe connector locking lever downwards (refer to Figure 3-57).

Figure 3-57 Probe Connection Locking Lever

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

5) Align the connector with the probe port and carefully push into place, as shown in Figure 3-58.

Figure 3-58 Connecting Probe to the Vivid q N

6) Press the connector locking lever upwards to the full vertical position to lock in place, as shown in
Figure 3-59.

Figure 3-59 Securing Probe with Locking Lever

7) Carefully position the probe cord so that it is free to move and is not resting on the floor.
When the probe is connected, it is automatically activated.

CAUTION Do not bend the probe cable acutely.

Fault conditions can result in electric shock hazard. Do not touch the surface of probe connectors which
are exposed when the probe is removed. Do not touch the patient when connecting or disconnecting a
probe.

NOTE: It is not necessary to turn OFF power to connect or disconnect a probe.

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3-7-4-1 Available Probes

For a list of the available probes, please see: Section 9-7 "Probes" on page 9-8.

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3-7-5 Connecting the ECG

NOTE: The ECG may be connected to the system at any time, whether the system is powered ON or
OFF.

• To connect the internal ECG carefully push the end of the cable connector into the ECG connector
port (circular-shaped socket on the left side of the system beside the probe connectors), as shown
in Figure 3-60 below.

Figure 3-60 ECG Cables Connected to the ECG Connector Port

CAUTION When disconnecting the ECG Cable from the Vivid q N, do not pull on the cable directly. Carefully
remove the cable by holding the outer sleeve (closest to the system) while releasing the cable.

The same connector is used both for external and internal ECG. The appropriate ECG cable kit should
be ordered when external ECG is to be used.

See also information on Ext-ECG Module Connector provided in "ECG Module" on page 5-39.

NOTE: For optimal ECG operation, use only electrodes that meet universal standards - see Table 3-4.

Table 3-4 ECG Cable

Description Part No.

Full ECG Cable Kit - IEC (Europe, Asia, ROW) 2418832-2

Yellow lead (L)

Red lead (R)

Black lead (N)

Use of the External Respiratory option is enabled by removal of the ECG Board and installation of the
Internal ECG/Respiratory Board. For instructions, refer to the "ECG/Respiratory Module Assembly
Installation Procedure" on page 8-18.

NOTE: An External ECG (Respiratory) cable should be available. This is provided by GE (Part #
2413451 - see Section 9-5 "Cables" on page 9-6). Alternatively, the adaptor supplied with the
GE cable may be used to adapt an existing cable - refer to the optional connections for the
External Respiratory interface illustrated in Figure 5-34 on page 5-43.
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3-7-6 Connecting the Unit to a Power Source

The connection of the Vivid q N ultrasound unit to a power source should be performed by a qualified
person who has completed basic Vivid q N System User Training. Use only the power cords, cables and
plugs provided by or designated by GE to connect the unit to the power source.

CAUTION Verify compliance with all electrical and safety requirements and check the power cord to verify
that it is intact and of hospital-grade before connecting the unit to the power source. Products
equipped with a power source (wall outlet) plug should be connected to the fixed power socket
that has a protective grounding conductor. Never use an adapter or converter to connect with a
power source plug (for example, a three-prong to two-prong converter).

DANGER FAILURE TO PROVIDE AN ADEQUATE EARTH CIRCUIT (GROUND)

MAY CAUSE ELECTRICAL SHOCK AND SERIOUS INJURY!

3-7-6-1 Connecting the Ultrasound Unit to the Electrical Outlet

DANGER TO AVOID THE RISK OF FIRE, POWER TO THE SYSTEM MUST BE

SUPPLIED FROM A PROPERLY RATED OUTLET. IT IS
RECOMMENDED TO USE A DEDICATED POWER OUTLET.
The power plug should not, under any circumstances, be altered to a
configuration rated less than that specified for the current.
DO NOT use an extension cord or adaptor plug. Refer to 2-2-5
"Electrical Requirements" on page 2-3 for more details.
NOTE: It is recommended to connect the AC-DC converter to the ultrasound unit first, before
connecting it to the AC wall outlet.

1.) Connect the AC-DC converter to the ultrasound unit.

2.) Connect the AC-DC converter to the wall outlet.

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3-7-6-2 Disconnecting the Ultrasound Unit from the Electrical Outlet

CAUTION Make sure the system is powered OFF or in standby mode before disconnecting the Vivid q N
unit from the electrical outlet and proceed as described in the steps below.

1) Power down the unit.

2) Unplug the mains power cable connector from the AC input socket on the SafeLock Cart or the
AC-DC converter of the system.
3) Unplug the mains power cable from the AC wall outlet socket.
4.) Unplug the AC/DC power connector from the Vivid q N rear panel.

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3-7-7 Switching the System ON/OFF

3-7-7-1 Switching the System ON

1) Verify that the ultrasound unit has been connected to the power supply and that the circuit breaker
is ON (if the system is being used on the SafeLock Cart), as described in the Connecting the
Ultrasound Unit to the Electrical Outlet section, on page 3-62.

NOTICE When AC power is applied to the scanner, the On/Off button on the control console illuminates amber,
indicating the Back-end Processor is in Standby mode.

2) Hold down the On/Off button on the control panel for 3 seconds. The system automatically performs
an initialization sequence which includes the following:
• Loading the operating system.
• Running a quick diagnostic check of the system.
• Detecting connected probes.
3) When prompted, log in to the system as appropriate.
(Refer to the instructions for system login and user security setup as described in the
Vivid q N User Manual).
The system first enters 2D-Mode with the probe and application that were last used before the system
was shut down. If the probe has been removed since the system was last used, the currently-connected
probes and their available applications are displayed and selected by default.

3-7-7-2 Switching the System OFF

NOTE: After turning OFF the system, wait at least 10 seconds before turning it on again. The system
may not be able to boot-up if power is recycled too quickly.

The system can be switched OFF in one of three ways, as follows:

• Holding down the On/Off button for 3-5 seconds will evoke the display of the System Exit dialog
box (see Figure 3-61). From this, you can either select Full Shutdown (click the Shutdown button)
or choose to place the system in Standby Mode (click the Standby button).

Figure 3-61 System Exit Dialog Box

• Holding down the On/Off button for more than 10 secs will cause the system to perform Emergency
Shutdown. This is not recommended under normal circumstances.
• Closing the lid will place the system in Standby Mode.

NOTE: The system will remain in Standby Mode for as long as battery power will allow.

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Section 3-8
Mounting the Vivid q N on the SafeLock Cart (optional)
NOTE: The Vivid q N portable ultrasound scanner may be mounted on the SafeLock Cart while power
to the system is either ON or OFF. When mounting the unit on the cart, it may be necessary to
adjust the locking mechanism, as described in 3-8-2 "Adjusting the SafeLock Cart Locking
Mechanism" on page 3-68.

NOTICE Only the SafeLock Cart supplied by GE and/or any medical-grade cart which has been approved as
suitable for use with the system by GE should be used with the Vivid q N portable ultrasound scanner.

NOTICE The Vivid q N system and the SafeLock Cart should be operated at a distance of more than 15 feet from
any magnetic field.

NOTICE When scanning with the Vivid q N portable ultrasound scanner mounted on the SafeLock Cart, the
Vivid q N should be connected to the Cart via the USB port.

3-8-1 Mounting the Vivid q N on the SafeLock Cart

WARNING Before mounting the Vivid q N portable ultrasound scanner on the SafeLock Cart make
sure there are no foreign objects on the main shelf surface or in front of the locking
tooth.
1.) Working from the front of the SafeLock Cart, place the Vivid q N scanner flat down on the main shelf
(towards the front) then slide it backwards between the sliding guides on either side of the shelf, as
shown below.

Sliding Guides
Figure 3-62 Placing the Vivid q N on the SafeLock Cart Main Shelf

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3-8-1 Mounting the Vivid q N on the SafeLock Cart (cont’d)

2.) Push the scanner down and backwards, until it locks into place against the locking tooth.
An audible click will be heard as the scanner locks into position. There will now be a gap the width
of one finger between the SafeLock Cart arm rest and the front of the scanner.

Figure 3-63 Vivid q N Scanner Mounted on SafeLock Cart

3.) If necessary, perform the alignment procedure as described in 3-8-2 "Adjusting the SafeLock Cart
Locking Mechanism" on page 3-68.
4.) Connect the LAN Cable from the cart to the LAN connector on the Vivid q N rear panel.

Docking Connector

USB Port
LAN Connector

Figure 3-64 Vivid q N Rear Panel

5.) Connect the Docking Connector to the rear of the scanner, as shown below.

Docking Connector

Figure 3-65 Connecting the Docking Connector to the Rear of Scanner

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3-8-1 Mounting the Vivid q N on the SafeLock Cart (cont’d)

6.) Connect the USB Cable from the cart to the USB port on the Vivid q N rear panel (Figure 3-64
"Vivid q N Rear Panel" on page 3-66). (Use the lower port; the upper port is dedicated for the
Bluetooth connector).
7.) If necessary, connect the DVD to the USB hub on the cart.

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3-8-2 Adjusting the SafeLock Cart Locking Mechanism

NOTE: The alignment procedure below is recommended in the event that when mounting the Vivid q N
portable ultrasound scanner on the SafeLock Cart, the unit does not lock firmly in position when
inserted into the safelocks. Alternatively, if when removing the unit from the Cart, it is difficult to
disengage the safelocks.

1.) Working from the left side of the SafeLock Cart, remove the DVD from the DVD/CD-RW device.
Working from underneath the main shelf, loosen and remove the four screws (two each side) from
the DVD/CD-RW device bracket, then remove the bracket and the device - see Figure 3-67 on page
3-68.

Screw

Screw

Note: only two screws

visible in picture

Figure 3-66 Figure 3-85--DVD/CD Device and Bracket

2.) Working from the underneath the main shelf, use a Phillips screwdriver to loosen the two screws
(half turn counter-clockwise) holding the middle locking tooth in position on both the left and right
sides of the main shelf, as shown below.

Middle Locking Teeth Viewed from Top of Shelf Screws Viewed from Beneath Shelf

Figure 3-67 Figure 3-86--Adjusting the SafeLock Cart Locking Mechanism

3.) Check that the Vivid q N portable ultrasound scanner is locked correctly onto the two rear locking
teeth (if not, push the scanner fully back into position until an audible click is heard).
4.) Carefully tighten the four screws previously loosened in step 2.
5.) Reconfirm that the scanner is firmly locked into position and there is no excess play (movement)
between the scanner and the Cart before returning the DVD/CD-RW device and bracket.

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Section 3-9
Configuration
3-9-1 Overview
Table 3-5 below outlines the Vivid q N Configuration procedures described in the relevant sub-sections.

Table 3-5 Configuration Procedures

PAGE
SUB- SECTION DESCRIPTION NUMBER
3-9-2 Vivid q N Configuration 3-69

3-9-3 Service Screen Set-up 3-75

3-9-4 Configuring Peripherals 3-81

3-9-5 Software Options Configuration 3-84

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3-9-2 Vivid q N Configuration

3-9-2-1 Preparations
Press CONFIG (F2) and log on as Adm (see "Log On to the System as ADM" on page 4-10).

3-9-2-2 Enter Location

Figure 3-68 Hospital and Department Name

Table 3-6 Location Name

Step Task Expected Result(s)

1. Open the Configuration Window, see Preparations.
The System Settings Window is displayed.
If needed, select SYSTEM.
2. The 24 first characters of this name are displayed on the scanning
Select the Hospital field, see (a) in Figure 3-68, and type the screen’s title bar (after restart)
name of the hospital (max 64 characters). All 64 characters are displayed on the image properties on saved images
(after restart).

3. Select the Department field, see (b) in Figure 3-68, and type the This name will be displayed on the image properties on saved images as
name of the department (max 64 characters). soon as the unit has been restarted.

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3-9-2-3 Date and Time Adjustments

Figure 3-69 Date and Time Adjustments

NOTE: If the date and time displayed by the system are set to the BIOS default value, it may be
necessary to replace the BIOS battery - see "BIOS Battery Replacement" on page 8-47.

Table 3-7 Date and Time Adjustments

Step Task Expected Result(s)

1. Open the System (Configuration) Window, see Figure 3-68 on
page 3-70. The System Settings Window is displayed.
Select SYSTEM, if needed.
2. Adjust the date, see (a) in Figure 3-69. New date is displayed
3. Adjust the time, see (b) in Figure 3-69. New time is displayed

4. 24: the 24 hour format is used

Select the preferred Time Format, see (c) in Figure 3-69.
12: the 12 AM/PM hour format is used
5. Select the preferred Date Format, see (d) in Figure 3-69.
DD = Date (two digits) EU: the European “DD.MM.YYYY” format is used
MM = Month (two digits) US: the American “MM.DD.YYYY” format is used
YYYY = Year (four digits)
6. 1900: the number 19 is automatically displayed when entering the year
in the patient date of birth.
To edit century, press BACKSPACE twice.
2000: the number 20 is automatically displayed when entering the year
Select Default Century (1900, 2000 or None),
in the patient date of birth.
see (e) in Figure 3-69.
To edit century, press BACKSPACE twice.
None: the four digits have to be typed when entering the year in the
patient date of birth.
The selected setting will be used as soon as the unit has been restarted.

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3-9-2-4 Language Selection

Language

Figure 3-70 Language Selection

Table 3-8 Language Adjustments

STEP TASK EXPECTED RESULT(S)

1. Open the Configuration Window, see "Log On to the System as
ADM" on page 4-10. The System Settings Window is displayed.
Select SYSTEM, if needed.

2. Use the Language drop down dialog, see Figure 3-70, to select The selected language will be used as soon as the unit has been
your preferred language for the on-screen interface. restarted.
The following languages are available;
- ENG - English
- NOR - Norwegian
- DEU - German
- ITA - Italian
- FRA - French
- ESP - Spanish
- RUS - Russian (after selection, continue to step 3)
- GRE - Greek (after selection, continue to step 3
- DAN - Danish
- SWE - Swedish

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Table 3-8 Language Adjustments (cont’d)

STEP TASK EXPECTED RESULT(S)

3. The Regional and Language Options dialog box opens:

For Russian and Greek languages only:

Reboot the system and, at the Windows level, navigate to the
Control Panel.
Select Regional Settings.

4. Under Standards and formats, in the language field, scroll down The interface and keyboard input will be in Russian.
to the desired language (e.g. Russian) and click OK.
Reboot the system.

Note: For the Greek language, only the user interface is

supported. It is not possible to input Greek from the keyboard.

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3-9-2-5 Units of Measure

Units

Figure 3-71 Select Units of Measure

Table 3-9 Select Units of Measure

STEP TASK EXPECTED RESULT(S)

1. Open the Configuration Window, see "Log On to the System as
ADM" on page 4-10. The System Settings Window is displayed.
Select SYSTEM, if needed.

2. Use the drop down Units dialog (see Figure 3-71) to select The selected units (Metric or US) will be used for measurements as soon
Metric or US Units. as the unit has been restarted.

3. Restart the scanner. All the changed settings will be used after the restart.

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3-9-3 Service Screen Set-up

3-9-3-1 Overview
The Service Screen gives you access to:

• Select Video Format to be used by the VCR

• Select the VCR type
• Adjust LCD Display Contrast and Backlight Intensity
• Keyboard Setups
• Printer Setup
• Disable TCPIP filtering

NOTE: The Disable TCPIP Filtering option should only be used for Troubleshooting procedures, after
which it it is recommended to return immediately to the TCPIP Filtering enabled state.

3-9-3-2 Open Service Screen

1.) Press CONFIG (F2) and log on as Adm, see "Log On to the System as ADM" on page 4-10.
2.) Select SERVICE to view the Service Screen, see Figure 3-72 below.

Figure 3-72 Service Screen (Example)

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3-9-3-3 Adjust Keyboard Backlight Intensity

• Press <CTRL> + L.
• Use the sliders in the Front Panel Lights Setup dialog box to adjust Backlight Intensity of the
Alphanumeric keyboard, Extended ultrasound keyboard, and/or Active keys, as required.

Adjust Backlight Intensity

As Required

Figure 3-73 Keyboard Light Intensity Adjustment

3-9-3-4 LCD Display Adjustment and Calibration

Adjustments may be made to the LCD Display, to control and calibrate the Contrast, Brightness,
and/or Blue Tint settings, as required.

For instructions, see "LCD Display Adjustments and Calibration" on page 6-1.

3-9-3-5 Keyboard Setup

1) Press <F2>, select Service Tab. The Select Keyboard Setup dialog is displayed.

Select Keyboard setup

Figure 3-74 Select Keyboard Setup

2) Click Keyboard Setup.
The Regional and Language Options dialog box is displayed, which has controls for the following,
described below:
- Regional Options - affects regional formatting of numbers, dates, times, etc.
- Languages - enables selection of the required language and methods used to enter text.
- Advanced - enables non-Unicode programs to display menus and dialogs in their native
language.

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3-9-3-5-1 Regional Options

• Select appropriate Format and Location, then click Apply.

Figure 3-75 Regional Options

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3-9-3-5-2 Languages
1.) Under the Languages tab, click Details to select appropriate Language.
2.) If necessary, activate applicable Supplemental Language Support check box, then click Apply.

Figure 3-76 Languages

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3-9-3-5-3 Advanced
1.) Under the Advanced tab, select a language version of the non-unicode programs you want to use,
then click Apply.

Figure 3-77 Advanced

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3-9-3-6 Add Printer

NOTE: This option should not be used by un-authorized personnel. This option will prompt you to the
Windows Installation Wizard. Normally, all software drivers are pre-installed and there is no
need to use this functionality. In special cases where there is a need, follow the instructions
provided by GE Medical Systems or the instructions in the respective printer installation
manual.

Select Add Printer

Figure 3-78 Select Add Printer

1.) Select ADD PRINTER to start the Add Printer (Installation) Wizard.

Figure 3-79 Add Printer Wizard

2.) Follow the instructions in the Wizard to install a new printer.
3.) When done, perform a full system shutdown, then boot-up the system into Normal Scannng mode.
Restarting the system allows the changes to take effect.
The newly-added printer is now listed and available for selection.

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3-9-4 Configuring Peripherals

3-9-4-1 Approved Peripherals

The following lists the internal peripherals available for use with the Vivid q N portable ultrasound
scanner and details their method of connection:

• Printer - Black & White, digital, Sony (via USB).

• Printer - Color, digital, Sony (via USB).
• VCR - Mitsubishi, both PAL and NTSC versions are available (via VGA to S-Video converter).
• MO Drive (via USB).
• External USB Hard Disk (via USB).
For detailed instructions on connection to the Vivid q N system, refer to the "External USB Hard
Disk Installation Procedure" on page 8-136.
• DVD\CD-R Drive (via USB).
• Printer - Deskjet, HP-450 (via USB).
• Virtual printer (any of the DeskJet printers can be used as virtual printers when the user is in a
remote location).

NOTICE Vivid q N supports reading of DVD media, but not writing data to DVD.

3-9-4-2 Network Peripherals (Optional)

The printers detailed below are connected via Ethernet (TCP/IP Network).

• Lexmark Color LaserWriter Network Printer.

The printer is available in the following versions:

- 100 V AC
Lexmark C762 Color Printer

- 110 V AC
Lexmark C762 Color Printer

- 220 V AC
Lexmark C762 Color Printer

Installation of the Lexmark C762 Color Printer is described in the Lexmark C752N/C762N Color
Printer Installation Manual, Direction Number FC194475.

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3-9-4-3 Virtual Printing (Optional)

Virtual printing is not configurable. The functionality of virtual printing provides the ability to print to a
specific printer, even though it is not physically connected.

Once the printer has been re-connected again, all the spooled print jobs will be printed out
automatically.

Sometimes this feature is device dependent. Therefore, in order to initiate the manual "print of all
spooled jobs" process, proceed as described below.

1.) Press <ALT> + P.

The Printers and Faxes window is displayed.

Figure 3-80 Printers and Faxes Window

2) Right-click on the destination virtual printer (see Figure 3-80) and select Open.
The Virtual Printer Job Queue window is displayed.

Figure 3-81 Virtual Printer Job Queue Window

3.) From the queued Print Jobs, right-click and select Cancel to clear any spooled jobs not required.

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Figure 3-82 Resuming Spooled Print Job

4.) Right-click and select Restart to resume print job/s for printing, as required

3-9-4-4 Configuration of Peripherals on the SafeLock Cart

NOTICE When using Peripherals on the Vivid q N SafeLock Cart, always observe the general guidelines listed
below.

General Guidelines

1.) In Standby mode, no change should be made to USB-connected devices (regarding location,
introduction of new USB device, removal of a currently-connected USB device).
2.) USB devices should be connected and/or disconnected only in Full Shutdown or Normal Scanning
mode.
3.) USB devices should not be connected and/or disconnected before completion of tasks assigned to
them.
4.) Whenever the Vivid q N ultrasound scanner is mounted on the SafeLock Cart, always use the
lower USB port for the Hub.
5.) The Vivid q N ultrasound scanner and all connected devices working with scanner should be
powered and connected to the SafeLock Cart (only)!

For the SafeLock Cart, there are two basic peripheral configurations that are recommended:

Configuration - Recommendation 1

• DVD always plugged into port 1 of the USB Hub

• MOD always plugged into any port (recommended Port 2)
• HP460 always plugged into any port (recommended Port 3)
• B&W or Color printer (recommended Port 4)

Configuration - Recommendation 2

• Memory Stick or HP460+Batt plugged directly into the upper USB port on the rear of the Vivid q N
ultrasound scanner.

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3-9-5 Software Options Configuration

3-9-5-1 Software Option Installation

A Password (Software Option String) enables a software option or a combination of software options.
This password is specific for each Vivid q N.

3-9-5-2 On-site Configuration

1.) Press CONFIG (F2) and log on as Adm - see "Log On to the System as ADM" on page 4-10.
2.) Select ADMIN (lower part of window),
3.) Select the SYSTEM ADMIN tab.

System Admin Tab

New

Admin

Figure 3-83 System Admin screen

4.) Select NEW to open the New Key dialog where you type the Software Option Key (Serial String).

Field for Software Option Key (Serial String)

Figure 3-84 Type Software Option Key

CAUTION Incorrect password entry will result in loss of system options.

If password is incorrect, please contact your local GE Service representative.
5.) Type the Password (Software Option Key).
6.) Press OK to save the new setting.
7.) Close the Config window.
3-9-5-3 Remote Check and Configuration
Contact the OnLine Center for InSite Checkout.

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Section 3-10
Connectivity Setup
3-10-1 Connectivity Introduction
The Vivid q N ultrasound unit can be connected to various connectivity devices, such as DICOM
devices and EchoPac servers. The following sections describe how to connect the system to a remote
archive/work station or a DICOM service, using a TCP/IP connection.

This section describes communication and connection options between the Vivid q N ultrasound unit
and other devices in the hospital information system.

The following scenarios are covered:

• A stand-alone Vivid q N scanner.

• A Vivid q N and one or several EchoPAC PC workstations in a “Sneaker Net” environment.
(“Sneaker Net” means that you use an MO Disk to move data because no network is available).
• A Vivid q N and an EchoPAC PC workstation in a direct connect environment.
• A Vivid q N and a DICOM server in a network.
• A Vivid q N scanner configured for MPEGVue export to removable media: CD, DVD, or
USB Memory stick. (Data can later be viewed on any remote PC).
• A Vivid q N workstation connected to the Hospital Information System (HIS), via the Vivid HL7
Gateway.
• A Vivid q N scanner configured for eVue.
Images or loops may be transmitted to a designated PC (“e-Vue PC”) on the network (in compact
MPEG format), and will appear at the review PC in almost real time.

3-10-1-1 The Dataflow Concept

Communication between the Vivid q N ultrasound unit and other information providers on the network
takes the form of dataflows. Each dataflow defines the transfer of patient information from either an input
source to the unit, or from the unit to an output source (see examples in Figure 3-85 on page 3-86).

Patient information can include demographic data and images, as well as reports and Measurement
and Analysis (M&A) data.

A dataflow is a set of pre-configured services. Selecting a dataflow will automatically customize the
ultrasound unit to work according to the services associated with this dataflow.

By utilizing dataflows, the user can configure the Vivid q N ultrasound unit to optimally meet the needs
of the facility, while keeping the user interface unchanged. Once the dataflow is selected, the actual
location of the database is entirely transparent.

3-10-1-2 Dataflow Naming Convention

The predefined dataflows have descriptive names.

Example: LocalArchive-MOD dataflow

The name indicates that patient data is archived locally in the archive on the internal hard disk and
images are stored to an MO disk.

A list of all the predefined dataflows is included in the Vivid q N User Manual.

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3-10-1-3 Dataflow Examples

Vivid q N

LocalArchive-Int.HD dataflow:
The local database is used for patient archiving.
Images are stored to internal hard drive.

Vivid q N

LocalArchive-MOD dataflow:
The local database is used for patient archiving.
Images are stored to a MOD

EchoPAC PC

RemoteArch-RemoteHD dataflow:
A remote database is used for patient archiving.
Images are also stored to a remote archive.

Worklist/Local Archive-DICOMServer/Int.HD dataflow:

DICOM SERVER
Search in the DICOM Modality Worklist, the patient found
is copied into local database.
The patient information and the examination results are
stored to the local database.

Images are stored to a DICOM server and to an image

network volume on the local hard drive.

Figure 3-85 Examples of Dataflows

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3-10-1-4 Stand-alone Vivid q N

In this scenario, images will most likely be reviewed from a VCR tape. If digital images are stored, they
should be saved directly on a MOD.

3-10-1-5 “Sneaker Net” Environment

In this scenario, the EchoPAC PC (one or several) is used for review of studies acquired on one or more
Vivid q N scanners without being connected in a network. Images can be stored on the scanner’s
internal hard drive (recommended) or on a dedicated MOD.

• Images Stored on Internal Hard Drive

In this configuration, images are first stored on the Vivid q N scanner’s hard drive and then exported
from the scanner’s hard drive to a sneaker MOD, and finally imported from the sneaker MOD to the
EchoPAC PC’s internal hard drive.

• Images Stored on Dedicated MO Disk

In this configuration, the images are stored directly on a dedicated MOD and imported to the
EchoPAC PC’s internal hard drive.

3-10-1-6 Direct Connection from Vivid q N to an EchoPAC PC Workstation

In this configuration, the data is transferred from the Vivid q N to a dedicated EchoPAC PC Workstation
over an Ethernet connection.

The connection may be done in one of three ways:

• with a crossover cable as a Peer-to-Peer Network

• connection via a Local Area Network (LAN) - set up for this special use only.
• connection via the hospital network (Local Area Network - LAN or Wide Area Network - WAN)
The database from the EchoPAC PC is used as the master and images are stored directly to the
EchoPAC PC internal hard drive.

In this configuration, the scanner is just an intermediate acquisition unit which, after completion of a
study, will not contain any patient information, measurements, or images. The acquisition can be done
online or offline.

3-10-1-7 Vivid q N and a DICOM Server in a Network

In this configuration, the Vivid q N is configured to work with a DICOM server in a network environment.
Usually, this will be the hospital network. Images are first saved on the local image buffer on the
scanner. At the end of the examination, the images are sent to the DICOM server via a DICOM spooler.
This scenario requires that the scanner is configured to be connected to the DICOM server.

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3-10-2 Physical Connection

3-10-2-1 Ethernet Switch Connections

An Ethernet Switch (P/N: 066E0741), is used to connect the Vivid q N system to an EchoPAC PC and
a network printer.

Informative LEDS Ethernet Cable

connectors

MDI Button
Controls the fifth
connector, making it
crossed or non-crossed.

Figure 3-86 Ethernet Switch Identifications

Position Label Function

X
To connect an end station or a Server to the Port
To PC

=
To connect a HUB or another Switch to the Port
To HUB

Table 3-10 MDI Button Position Descriptions

3-10-2-2 Local Network Connection to EchoPAC PC Workstation

Do not use the fifth connector and the

switch can be in any position,

EchoPAC PC Vivid7 Vivid3

Use only Standard non-crossed Ethernet
cabling.

Figure 3-87 Local Network Connection

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3-10-2-3 Hospital Network Connection to EchoPAC PC Workstation

Using standard non-crossed cables and MDI

switch set to position =HUB, connect like this.

Wall connection

or Vivid7 Vivid3
EchoPAC PC

Figure 3-88 Hospital Network Connections

See the EchoPAC PC Service Manual (Part Number EP091298) for details about the EchoPAC PC,
and the required set-up procedures.

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3-10-2-4 Wireless USB Network Configuration

3-10-2-4-1 Installing the Compact Wireless-G Adaptor Software

1.) Connect the DVD-CD RW drive to the Vivid q N system as described in Section 3-7-2-3 on page
3-36.
2.) Insert the Wireless USB driver P/N 5391287 identified with the GE label in the DVD drive.
3.) Boot up the system in maintenance mode and navigate to Windows Explorer.
4.) Create a new folder on the system’s D drive and name it WIFI DRIVER.
5.) Copy the contents of the disk to the WIFI DRIVER folder.
6.) Disconnect the DVD drive from the system.
7.) Plug the wireless USB device connected to the R-adaptor into the USB port at the rear of the
Vivid q Nsystem. Refer to Figure 3-28 on page 3-35.
The New Hardware installation wizard opens, as shown in Figure 3-89.

Figure 3-89 New Hardware Installation Wizard

8.) Select "No, not this time" (Figure 3-89), and click Next.

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9.) Select "Install from a list or specific location (Advanced)" - see Figure 3-90 and click Next.

Figure 3-90 Install from a List or Specific Location

10.)Select Include this location in search (Figure 3-91) and browse to "D:\WIFI DRIVER\"
(Figure 3-92).

Figure 3-91 Include this Location in Search

11.)Click Next.
The following screen opens (Figure 3-92).

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Figure 3-92 WIFI DRIVER Folder

12.)Select the WIFI DRIVER folder, then click OK.
The following screen opens:

Figure 3-93 Hardware Update Wizard

13.)Click Next.
The installation process continues displaying wizard screens until installation is complete.
14.)Click Finish
The installation process is complete.
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3-10-2-4-2 Configuring the Wireless Adaptor

1.) From the default Vivid q N scanner screen, press Config. Select the Connectivity tab and from the
Connectivity screen, click TCP/IP.
2.) Click Advanced Settings to open the Network Connections screen - see Figure 3-94.

Figure 3-94 Network Connections

3.) From the Wireless Network Connection screen navigate to Wireless Network Connection 8 and
double-click to open the Wireless Network Connection 8 screen - see Figure 3-95.

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Figure 3-95 Wireless Network Connection 8

4.) Select the appropriate wireless network and click Connect.
(In this example - Figure 3-95 - the wireless network connection is Vivid_S-Testing.)
The Wireless Network Connection dialog box opens - see Figure 3-96.

Figure 3-96 Wireless Network Connection Dialog Box

5.) Type the required network key in the Network key field, then click Connect.

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The Wireless detection process screen is displayed - Figure 3-97.

Figure 3-97 Wireless Detection Process

At the end of the wireless detection process, a message displays on the screen indicating that the
wireless adaptor is connected - see Figure 3-98.

Figure 3-98 Confirmation that Wireless Adaptor is Connected

6.) Return to the instructions for "Installing the Compact Wireless-G Adaptor Software" on page 3-90
and repeat the entire procedure in order to configure the second USB port.
7.) When done, proceed to perform the following functionality tests:
- "Wireless USB Network Test" on page 4-25

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Figure 3-99 CISCO_350 Sub-directory

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3-10-2-5 Stand-alone Vivid q N

No network connection needed.

3-10-2-6 “Sneaker Net” Environment

No network connection needed.

3-10-2-7 Connection from Vivid q N to an EchoPAC PC Workstation

Direct Cable Connection from Vivid q N to an EchoPAC PC Workstation

via a Crossover Cable
You will only need a Crossover Cable for network use to connect the two units this way.

1.) Connect one end of the Crossover Cable to the network connector on the Vivid q N.
2.) Connect the other end to the network connector to the EchoPAC PC Workstation, see Chapter 3 in
the EchoPAC PC Workstation Service Manual.

Connection via a Peer-to-Peer Network

You will need a network hub and one network cable for each unit connected to the hub.

See 3-10-2-1 "Ethernet Switch Connections" on page 3-88.

Connection via Hospital Network

You will need one network cable to connect the Vivid q N to a wall outlet on the hospital’s network.

3-10-2-8 Connection between a Vivid q N and a DICOM Server on a Network

You will need one network cable.

1.) Connect one end of the cable to the Ethernet connector on the Vivid q N.
2.) Connect the other end of the cable to the wall outlet.
If a Peer-to-Peer Network is connected to the hospital’s network, you may connect the
Vivid q N to the Peer-to-Peer Network.

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3-10-3 Connectivity Configuration

NOTE: If connected to a stand-alone network (Peer-to-Peer network with a Vivid q N scanner, an
EchoPAC PC work station and eventually a network printer), you should use default delivery
settings.

3-10-3-1 Introduction
To be able to use the network functions when connected to a hospital network, the scanner must have
a proper network address.

• Before you can set up the scanner, you need to collect some information. Refer to the "Worksheet
for DICOM Network Information in Figure 2-2 on page 2-10. Typically, the source for this
information is the network administrator.
• Follow the steps below to prepare the scanner for use on the network.

3-10-3-2 Select TCP/IP Set-up Screen

1.) Press CONFIG (F2) and log on as Adm, as described in "Log On to the System as ADM" on page
4-10.
2.) If not already selected, select CONNECTIVITY from the bottom of the screen.
3.) Select the TCP/IP TAB (it is named Tcpip).
.

Computer Name:
For Vivid q N, this name is on the form:
Vivid_I-00nnnn, where “00nnnn” is a number
(nnnn is the scanner’s serial number).

IP Settings:
IP Settings area for the Vivid q N scanner.

Remote Archive Setup area:

IP settings area for a Remote Archive.
Example: EchoServer.
Default Setup:
Remote Archive IP-Addr: 10.0.0.4
Remote Archive Name: EchoPAC7-000001

Figure 3-100 TCP/IP Set-up Screen for Vivid q N, Overview (Example)

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3-10-3-3 Set the Scanner’s Network Information

In the IP settings area of the screen, enter the following:

1.) IP Address for scanner. (Default IP Address from factory: 10.0.0.3).

2.) Subnet Mask for scanner. (Default Subnet Masks from factory: 255.255.255).
3.) IP address for Default Gateway. (Default Gateways from factory IP address: 0.0.0.0).
4.) In addition, the scanner’s AE Title must be entered in the DICOM server’s setup.
.

AETitle

IP Address

Subnet Mask

Default Gateway

Figure 3-101 TCP/IP Set-up for Vivid q N

3-10-3-4 Set the Remote Archive’s Network Information

In the Remote Archive Setup area of the screen (see example in Figure 3-102), enter the following:

1.) Remote Archive IP address. (Default IP Address from factory: 10.0.0.4).

2.) Remote Archive Name. (Default Remote Archive Name from factory: ECHOPAC7-000001).
.

IP Address for the remote archive

Computer Name for the remote

archive

Figure 3-102 TCP/IP Set-up for Vivid q N

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3-10-3-5 Vivid q N Remote Path Configuration

The Vivid q N Remote Path feature enables the user to define a user name.

3-10-3-6 Configuring the Vivid q N Remote Path

NOTE: Before starting this procedure, verify that the destination PC / Network has a Shared folder
(remote path) with user permissions. Refer to section 3-10-9-1-1 on page 3-137 for creating a
new user in the remote PC or network.

NOTE: The paths below (refer to Figure 3-103) are used as follows:

• Save As PDF Network Path - used for saving system Reports as PDFs.
• Remote Path - used for Save As, Export from Q-Analysis, and for
exporting error logs with "Alt + D".
1.) From the system keyboard press Config and log on as an ADM user with the appropriate password.
2.) Click Connectivity (from the bottom row of buttons) on the screen and select the Tools tab.
The Tools screen opens - see Figure 3-103.

Save AS PDF Network Path

Remote Path

Configurable Remote Path User

Figure 3-103 Tools Screen

3.) Under "Save As PDF Network Path", in the Remote Path field, type the remote path.
For example, in Figure 3-103 type: \\IP ADDRESS\DIRECTORY, where directory is the name of
the shared folder in the destination PC.

4.) Click Check to verify the connection.

NOTE: When clicking the Check button, you might momentarily see a "failed" message that disappears
if you click Check a second time. The system will then confirm the setting.

5.) Under "Setting for Remote Path used for Save As...", type the remote path as follows:
\\IP ADDRESS\DIRECTORY.

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6.) Click Check to verify the connection.

3-10-3-6-1 Configuring the Repository Remote Path

NOTE: It is possible to configure an additional user name and password for all remote paths. These
settings are only used if the system fails to log on the default user and password.

• Under Configurable Remote Path User (refer to Figure 3-103), type the desired user name and
password, as configured on the destination PC.
(This is the password usually assigned by the local IT person).

3-10-3-7 Save the New Settings

1.) Press SAVE SETTINGS to save the new settings.
.

Save settings

Figure 3-104 Save New TCP/IP settings

The new settings are saved to a common settings file. After a restart, the settings are also included
in other screens.
2.) Restart the Vivid q N system to activate the changes.

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3-10-3-8 Configuring the Vivid q N and Network PC for a Peer-to-Peer Connection

NOTE: The following steps are performed on the Vivid q N scanner.

The instruction Select = trackball to the specific item and press the Set button on the control
panel.

1.) On the Vivid q N control panel, press the Config button.

2.) From the System Configuration window, click the Connectivity tab at the bottom of the window.
The Connectivity dialog box opens.
3.) Select the TCPIP Tab.
4.) Trackball to the Advanced tab and press the Set button on the control panel.

Figure 3-105 Connectivity Dialog Box - TCPIP Advanced Tab

5.) Select the Local Area Connection, as shown in Figure 3-105.
6.) Press the Menu button on the control panel.
7.) From the drop-down menu, select Properties.

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The Local Area Connection Properties dialog box opens.

Figure 3-106 Local Area Connection Properties

8.) Select Internet Protocol (TCP/IP).
9.) Click the Properties button.
The Internet Protocol (TCP/IP) Properties dialog box opens.

Figure 3-107 Internet Protocol (TCP/IP) Properties

10.)Activate the Use the following IP address check box.
11.)Type in the Vivid q N IP address 10.0.0.1.

NOTE: The IP must be different from the IP address used for network computer.

12.)Type in the Subnet mask 255.255.255.0.

NOTE: The Subnet mask should be the same for both the network computer and the
Vivid q N.

13.)Click OK
14.)Press the Config button on the control panel to close all windows and return to the regular scanning
mode.

NOTE: The following steps are performed on the Network Computer.

1) On the network computer, access the Control Panel, as follows:

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a.) Double-click on My Computer icon on desktop.

b.) Double-click on Control Panel icon.

2) Double-click on Network Connections icon.

3) Double-click on Local Area Connection icon.

The Local Area Connection Properties dialog box opens.

Figure 3-108 Local Area Connection Properties

4) Select Internet Protocol (TCP/IP).
5) Click the Properties button.
The Internet Protocol (TCP/IP) Properties dialog box opens.

Figure 3-109 Internet Protocol (TCP/IP) Properties

6.) Activate the Use the following IP address check box.
7) Type in the network computer’s IP address 10.0.0.2.
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NOTE: The IP address must be different from the one used for the Vivid q N system.

8) Type in the Subnet mask 255.255.255.0.

NOTE: The Subnet mask should be the same for both the network computer and the
Vivid q N.

9) Click OK, close all windows and approve all changes. Return to regular mode.
10) Connect the Vivid q N and network computer LAN connection using a cross over Network cable.
(Normally with RED connector covers on both sides, cable not longer than 100 meters).
The Vivid q N and the network computer are now ready for export, import of files.

NOTE: One can check the connection by pinging to the Vivid q N IP, as follows:

a.) Select <Start>, <Run>

b.) Type CMD, then press <Enter>
c.) Type Ping and IP 10.0.0.1 for Vivid q N then press <Enter>.
If return timing is OK, you have an operating network connection.

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3-10-3-9 Configuring the Vivid q N and Network PC for a LAN Connection

NOTE: The following steps are performed on the Vivid q N scanner.

The instruction Select = trackball to the specific item and press the Set button on the control
panel.

1.) On the Vivid q N control panel, press the Config button.

2.) From the System Configuration window, click the Connectivity tab at the bottom of the window.
The Connectivity dialog box opens.
3.) Select the TCPIP Tab.
4.) Trackball to the Advanced tab and press the Set button on the control panel.

Figure 3-110 Connectivity Dialog Box - TCPIP Advanced Tab

5.) Select the Local Area Connection, as shown in Figure 3-105.
6.) Press the Menu button on the control panel.
7.) From the drop-down menu, select Properties.

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The Local Area Connection Properties dialog box opens.

Figure 3-111 Local Area Connection Properties

8) Select Internet Protocol (TCP/IP).
9) Click the Properties button.
The Internet Protocol (TCP/IP) Properties dialog box opens.

Figure 3-112 Internet Protocol (TCP/IP) Properties

10.)Activate the Use the following IP address check box.

11.)Type in the Vivid q N IP address 10.0.0.1 or the one provided by the local network administrator.

NOTE: The IP must be different from the IP address used for network computer.

12.)Type in the Subnet mask 255.255.255.0 or the one provided by the local network administrator.

NOTE: The Subnet mask should be the same for both the network computer and the
Vivid q N.

13.)Click OK
14.)Press the Config button on the control panel to close all windows and return to the regular scanning
mode.

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NOTE: The following steps are performed on the Network Computer.

1) On the network computer, access the Control Panel, as follows:

a.) Double-click on My Computer icon on desktop.

b.) Double-click on Control Panel icon.

2) Double-click on Network Connections icon.

3) Double-click on Local Area Connection icon.

The Local Area Connection Properties dialog box opens.

Figure 3-113 Local Area Connection Properties

4) Select Internet Protocol (TCP/IP).
5) Click the Properties button.

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The Internet Protocol (TCP/IP) Properties dialog box opens.

Figure 3-114 Internet Protocol (TCP/IP) Properties

6.) Activate the Obtain an IP address automatically check box.
7) Click OK, close all windows and approve all changes. Return to regular mode.
8) Connect the Vivid q N and network computer LAN connection using a regular Network cable.
The Vivid q N and the network computer are now ready for export, import of files.

NOTE: One can check the connection by pinging to the Vivid q N IP, as follows:

a.) Select <Start>, <Run>

b.) Type CMD, then press <Enter>
c.) Type Ping and IP 10.0.0.1 for Vivid q N then press <Enter>.
If return timing is OK, you have an operating network connection.

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3-10-4 Set Up Connection to a DICOM Server in a Network

In this case, the Vivid q N is configured to work with a DICOM server in a network environment. Images
are first saved on the local image buffer on the scanner. At the end of the examination, the images are
sent to the DICOM server via a DICOM spooler.

This scenario requires that the scanner is configured to be connected to the DICOM server as described
below.

3-10-4-1 Overview
To work against the DICOM server, the following information has to be entered in the scanner:

• DICOM server IP address, subnet mask and eventually the gateway.

• DICOM server port number.
• DICOM server AE title (the server application’s name).
• Name of Device.

3-10-4-2 DICOM Server IP Address Setting on the Scanner

1.) Press CONFIG (F2) and log on as Adm, as described in "Log On to the System as ADM" on page
4-10.
2.) Select CONNECTIVITY (in the lower part of the window).
3.) Select the DATAFLOW tab.
4.) Select the arrow to the right of the Name field to list all dataflows in a pull-down menu, see
Figure 3-115.

Arrow

Select dataflow from

Dataflow Name pull-down
menu.

Figure 3-115 Select Dataflow

5.) From the Dataflow Name pull-down list, select the dataflow you want to configure - see Figure
3-115.

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The selected flow is shown, as seen in the example in Figure 3-116 below (Worklist/Local Archive
- DICOM Server/Int. HD).

Figure 3-116 Worklist/Local Archive - DICOM Server/Int. HD Flow

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6.) Select Worklist (so it is highlighted) and then select Properties to display the Properties dialog.

Worklist Properties Dialog

Select Worklist
and then select
Properties

Figure 3-117 Select Worklist Properties Dialog Box

7.) Click on "Search Criterias" (Figure 3-117).
The Search Criterias window opens (Figure 3-117).
8.) Highlight the modality filter in the list and click on "Remove" (see Figure 3-117).

Figure 3-118 Search Criterias Window

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9.) In the Select Tag drop down menu select "00080060 Modality".
10.)Type US in the Value text box and click on "Add to List".
The Search Criterias window is updated (see Figure 3-118).

Figure 3-119 Search Criterias Window - Updated

11.)Click OK to close the window.
12.)From the Worklist Properties Dialog, select the IP-Address down-arrow to choose the Worklist
Server from the pull-down menu.

NOTE: It is not possible to change the setting in the IP-Address field by editing it. See description
below, starting with step 13, to change the setting.

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Figure 3-120 DICOM Server’s Properties Dialog Box

13.)Follow the steps below to change the IP-Address settings:
a.) From the IP-Address pull-down menu, select <Modify> to display the IPs dialog box.

Figure 3-121 Select <Modify>

b.) From the IPs dialog box, select the server you want to modify, then select Modify.

Select server

Modify

Figure 3-122 Select the Unit to Modify

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c.) Edit the name and/or the IP address of the server, see Figure 3-123.

Name

IP address

Figure 3-123 Edit Name and/or IP address

d.) Click OK to save the new settings and close the Edit Name dialog box.
e.) Click OK to close the IPs dialog to return to the Properties dialog box.

AE Title

Port No

Figure 3-124 DICOM Server’s Properties Dialog Box

f.) Enter the DICOM server AE Title. This entry is case-sensitive and must match exactly.
g.) Enter the DICOM server port.
h.) For some DICOM Servers, the default Time-out setting (30) is too low. Change if necessary
by typing a new value (seconds).
i.) Click OK to close the Worklist Properties dialog box and save the changes.

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3-10-4-3 Verify the Connection to a Device

1.) Select (highlight) the device to which you want to verify the connection.

Select device to
be verified.

Check

Figure 3-125 Verify Connection to a Device

2.) Select CHECK to start the connection to the device verification process.
The verification process may require up to one minutes. When done, a sign (prefix) displayed in
front of the listed device indicates whether the test passed (green check-mark) or failed (red X).

A green check-mark
indicates that the test
passed.
A red cross (as
illustrated) indicates
that the connection
failed.

Figure 3-126 Verification Result

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3-10-5 Setup Connection to HL7 Server in a Network

3-10-5-1 Introduction
The procedures below describe how to set up the Vivid q N workstation so it can connect to the Hospital
Information System (HIS), via the Vivid HL7 Gateway. By connecting to the HIS, demographic
information (i.e. Patient ID, Name, Gender, etc.) can be retrieved from the HIS, reducing “double-work”
and typing errors. Patient Reports can be sent back to the HIS for storage, together with the rest of the
Patient records.

3-10-5-2 Preparations
1.) Before you can set up the HL 7 Communication, you need to collect some information:
- The IP address of the Vivid HL7 Gateway
- Port Number used by the Vivid HL7 Gateway (Default port: 3320)
Typically, source for this information is the Mitra support personnel.

The "Connectivity Installation Worksheet" on page 2-10 can be used for gathering this information.

2.) Provide the computer name of each EchoPAC PC Workstation and Vivid q N being configured to
the Mitra support personnel.

3-10-5-3 Configuration of Modality Worklist Services

Identify Dataflow to be Used

1.) Identify which dataflow is to be used at the site. If the DICOM Modality Worklist will be used, then
the dataflow must include a Worklist service.
2.) On the Connectivity screen, select the Dataflow tab.
3.) From the pull-down menu, select the name of the site's dataflow.
4.) In the Services section, locate the Worklist service.
5.) Record the service's name and destination device.

Configure the DICOM Worklist Service

1.) Select the Services tab.
2.) Select the Worklist destination device from the pull down menu.
3.) Enter the IP address of the Vivid HL7 Gateway.
4.) Enter a descriptive name in the Name field.
(Example: Vivid HL7 Gateway. The use of this field is optional).
5.) Enter AE Title. Use the Computer Name for the unit you are configuring.
6.) Enter Port Number. (Port 3320 is the default, but Mitra may have provided another port number).
7.) Set Time-out to 90.
8.) Leave the rest of the fields unchanged.

Configure the Search Criterias

NOTE: This configuration is required.

1.) Click the Search Criterias button.

2.) Select the criteria Modality and click the Remove button.
3.) Press the OK button.
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Configure Search Criteria: Constrain Query by AE Title

NOTE: This configuration is optional. It should only be performed if the site is directing orders to the
Vivid q N that is scheduled to perform the study.

Please contact the Mitra support personnel to verify that this step is needed.

1.) In the Search Criterias dialog box, select 00400001 Scheduled Station AE Title from the Select
Tag pull-down menu.
2.) Enter the Vivid q N computer name for the Value.
3.) Click the Add to List button.
4.) Click the OK button.

Configure Search Criteria: Constrain Query by MRN

NOTE: This configuration should be performed if the site will need to constrain the Worklist queries by
MRN (patient id)

1.) In the Search Criterias dialog box, select 00101000 Other Patient IDs from the Select Tag
pull-down menu.
2.) Enter a 9 digit number for the Value.
3.) Click the Add to List button.
4.) Click the OK button.

Assign DICOM Worklist name to Dataflow

1.) Select the Dataflow tab.
2.) From the Dataflow name pull-down menu, select the Dataflow which will be used.
3.) Remove the DICOM Worklist service currently used in the Dataflow.
4.) From the Select Service pull-down menu, select the Gateway Modality Worklist service.
5.) Click the Add button.
6.) Ensure that the service is displaying the value In for the Dir parameter and that its role is Primary.

Test Connectivity with the Vivid HL7 Gateway

The purpose of this test is to verify that the Vivid q N has connectivity with the Vivid HL7 Gateway.

1.) From either the Current or Dataflow view, expand the Dataflow incorporating the Gateway Modality
Worklist service.
2.) Expand the Gateway destination device.
3.) Select the Gateway Modality Worklist service.
4.) Click the Check button.
- If connectivity was achieved, then a green check should be displayed next to the name of the
Gateway's Modality Worklist service.
- If connectivity was not achieved, then there will be a red X next to the name of the Gateway's
Modality Worklist service.

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Troubleshoot Connectivity with the Gateway

If connection between the Vivid q N and the HIS failed, the following are typical causes:

1.) No network connection.

2.) IP address and/or port number was incorrectly entered when configuring the Gateway Modality
Worklist service.
3.) Mitra support personnel have not yet configured the Gateway to accept Modality Worklist queries
from the Vivid q N.
Verify that the Vivid q N computer name matches the value specified for the Gateway Modality Worklist
service and that it also matches the value supplied to the Mitra support personnel.

Configure the Export to HL7 Path

1.) Enter the configuration screen for the EchoPAC PC.
2.) Press the Connectivity button.
3.) Select the Tools tab.
4.) In the section labeled Export Paths, make the following changes:
a.) For the Export To HL7 path, enter the following information:
\\ < Name or IP Address of the Vivid HL7 Gateway>\POLL_DIR
Example: \\Gateway\POLL_DIR

b.) Verify that Text is select for the Export file format.

Test Connectivity with the Vivid HL7 Gateway

1.) Start a new study and acquire an image, or use an existing study.
2.) In the Measurements mode, make some of the measurements.
3.) In the Report screen, create and store a report.
4.) In the Patient screen, from the Examination List, select the study in which you created the report.
5.) From the More pull-down menu, select HL7 Results.
If the export was successful, the following message is displayed:
Export exam status: OK.
If the export was unsuccessful, the following message (or similar) is displayed:
Export exam status: Unable to copy file.

Troubleshoot Connectivity with the Vivid HL7 Gateway

If Connectivity with the Vivid HL7 Gateway failed, the following are typical causes:

1.) Path provided in Export to HL7 export path was incorrect.

2.) Mitra support personnel did not create the user account for the Vivid q N.
3.) The POLL_DIR directory on the Vivid HL7 Gateway was not shared or the permissions are
incorrect. Verify with Mitra support personnel.
4.) Domain or other network issue.
5.) If Report files (ReportXXX.chm) are not exported to the Vivid HL7 Gateway, then the reports may
not have been stored when they were created on the Vivid q N.

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3-10-6 Query/Retrieve (Q/R) Setup

3-10-6-1 Overview
The Query/Retrieve function makes it possible to search for and retrieve DICOM data from a DICOM
server for further analysis on the Vivid q N.

3-10-6-2 Query/Retrieve Setup on the Vivid q N

1.) Press CONFIG (F2) and log on as Adm, as described in "Log On to the System as ADM" on page
4-10.
2.) Select Connectivity.
3.) Select Dataflow.
4.) Select Query Retrieve from the Name pull-down menu - see Figure 3-129 on page 3-121.

NAME
PULLDOWN
MENU

QUERY RETRIEVE

Figure 3-127 Select Query Retrieve

The selected dataflow (Query/Retrieve), is displayed as shown in Figure 3-128.

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Figure 3-128 Query/Retrieve Workflow

5.) Select QueryRetrieve so it is highlighted and then select Properties to display the Properties
dialog box.

QUERY RETRIEVE
PROPERTIES DIALOG

SELECT
QUERY RETRIEVE AND THEN
SELECT PROPERTIES

Figure 3-129 Select Query/Retrieve’s Properties

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IP-ADDRESS
DOWN-ARROW
AE TITLE

PORT NO

Figure 3-130 DICOM Query/Retrieve properties

6.) Select the IP-address down-arrow to choose the DICOM Query/Retrieve server from the pull-down
menu. In some cases, the server to use is the same as used for DICOM Storage.
If the server to use is missing from the list, select <Modify> from the pull-down menu and edit the
setup for one of the predefined servers.

7.) Enter the correct AE Title and Port Number for the DICOM Query/Retrieve server in the respective
fields in the Query/Retrieve screen.

Change Search Criterias

It is possible to set up special Search Criterias for DICOM Query/Retrieve. In most cases you may leave
the Search Criterias as is, and skip this adjustment.

Follow the steps below to change the Search Criterias parameters:

1.) Select Search Criterias

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SEARCH CRITERIAS

SELECT TAG

ADD TO LIST
REMOVE

Figure 3-131 Select Search Criterias

2.) Select the correct tag from the Select Tag pull-down menu.
3.) If needed, type in the value.
4.) Select Add to List.
5.) Click OK to close the Search Criterias window.

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3-10-6-3 Query/Retrieve Verification

SMILEY

VERIFICATION

CHECK BOX

OK

Figure 3-132 DICOM Query/Retrieve Properties

Follow the Steps Below to do a First Test (Ping) of the Connection

1.) Select the Smiley button to Ping the server.

2.) If the network connection to the server is OK, it will be illustrated by a smiling Smiley .
A sad Smiley indicates that the network connection is failing.
Typical cause: Network cable not connected.
3.) When ready, click OK to close the DICOM Query/Retrieve properties and save changes.

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Follow the Steps Below to Test the DICOM Query/Retrieve Workflow

NOTE: This check uses both Ping and DICOM Ping.

QUERYRETRIEVE

CHECK

Figure 3-133 Check the DICOM Query/Retrieve Workflow

1.) Select QueryRetrieve from the Selected devices list.
2.) Select Check.
- If the test passes, a pop-up dialog is displayed, see left illustration in Figure 3-134.
Select OK to continue. A green check mark to the left of the Selected devices indicates that
the test passed successfully.

Figure 3-134 Test (Check) Passed

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- If the test fails, a pop-up warning is displayed, see left illustration in Figure 3-135.
Select OK to continue. A red “X” to the left of the Selected devices indicates that the test
failed.

Figure 3-135 Test (Check) Failed

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3-10-7 MPEGVue Export Configuration

3-10-7-1 Introduction
The procedures below describe how to set up the Vivid q N portable ultrasound scanner for MPEGVue
export. This provides the user with the ability to export an entire patient exam into standard supported
media (such as, CD, DVD, or USB Memory Stick [disk-on-key]) in standard MPEG or JPG format. The
exported exam can later be read on any PC.

Media containing one or several patient exams in MPEGVue format is easily generated on the
Vivid q N. When exporting data from the system for this purpose, the exported examination contains files
in HTML, MPEG and JPG formats for all of the images in the exam. It also contains measurements and
reports generated and saved during the exam; the reports are all saved as files in .CHM format.

Any media generated as MPEGvue also contains an embedded MPEGVue viewer, allowing the user to
view it on any PC without having to install any additional software.

The exported exam may be viewed on any PC operating on Windows 2000, 2003, Windows XP or
Windows Vista.

This can prove useful in many situations - for example, when sending patient data for a second opinion,
for academic lectures, conferences, presentations, etc. Another way of using this feature is to directly
provide the patient with an MPEGVue disk (CD or DVD) containing, for example, an OB exam.

3-10-7-2 Preparations
Obtain local IP addresses that will allow you to set up the system and the remote computer properly.
This information is available from the local system administrator.

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3-10-7-3 Configuring the Vivid q N for MPEGVue Export

1) Press the Config (or F2) button and log on as Adm, as described in "Log On to the System as ADM"
on page 4-10.
2.) Select Connectivity.
3.) Select Dataflow.
4) From the drop-down menu, select Misc Export - see Figure 3-136.

Figure 3-136 Dataflow - Misc Export

5) From selected output devices, highlight evue and then click the Properties button - refer to
Figure 3-137 on page 3-129.

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.

Figure 3-137 eVue Properties

The eVue Properties Dialog box opens:

Figure 3-138 eVue Properties Dialog Box

6) In the Remote Path field, type in the path to which you want to export MPEGVue (when this feature
is used).

NOTE: If the destination is a constant IP, you can type either the remote computer name or the remote
computer’s ID address in the Remote Path field.
After the path has been typed, it is available for selection from the Dataflow Name
drop-down menu (or you can select an existing path from this menu).

7) Activate the Copy Media Player Installation check box.

NOTE: Step 7 is recommended for the first transfer of MPEGVue files. This step is not needed for
Windows XP. After initial transfer of MPEGVue, it is recommended to disable this check box.

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3-10-7-4 Exporting to MPEGVue

When exporting to MPEGVue, the Media can be one of the following supported types:

• CD
• MOD
• USB Memory stick (disk-on-key)
1.) Insert the required media into the appropriate drive (or USB port), when applicable.
2.) From the main screen, trackball to the Patient button and press SET.
3.) End the current exam (if still open), and select Patient-List.
The Patient List will be displayed with the following header:

4.) Trackball to the Export softkey in the bottom menu shown below and press SET.

The Export dialog box opens.

Figure 3-139 Export Dialog Box

5.) Under Export To: select To MPEGvue in the combo-box on the right, as shown in Figure 3-139.
6.) Click OK.
The Patient List screen is displayed with the following header:

7.) Trackball to the required Patient File and select it by pressing SET.
To select more than one Patient File from list, use the <Shift> key together with SET
8.) When ready, after the required Patients Files have been selected (highlighted,) press the COPY
button.

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The selected files will be converted and copied into the selected media. When done, the following
message is displayed:

9.) If required, click OK then select any additional Patient Files for export.
10.)When export complete, click OK then remove the media containing the exported MPEGVue data
from the Vivid q N system.

NOTE: If any problems occurred with copying the Patient Files during the export process, an error
message such as the one below will be displayed, showing the status of each of the transferred
Patient Files.

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3-10-8 eVue Dataflow Configuration

3-10-8-1 Introduction
It is possible to configure the Vivid q N portable ultrasound scanner to allow the user to send images or
loops to a remote PC, in almost real time. When pressing Store, the loop will save not only to the local
archive (in raw-data format), but will also be transmitted to a designated PC (“e-Vue PC”) on the network
(in compact MPEG format), and will appear at the review PC within a very short time.

This feature proves very useful in the OR scenario, where consultation with another doctor in the
hospital in real-time is required.

3-10-8-2 Preparations
Before configuring the Vivid q N for eVue dataflow, it is necessary to decide upon a specific PC in the
hospital as being the e-Vue PC station. The service technician then configures the
Vivid q N to send images to that specific e-Vue PC, as described below.

3-10-8-3 Configuring the Vivid q N for eVue Dataflow

1.) Verify which PC in the hospital/institute has been designated as the e-Vue station.
2.) Make sure the Vivid q N is connected to the Network via cable or wireless.
3.) On the Vivid q N scanner, press the Config button.
The System Configuration window opens.
4.) Click Connectivity.
The Connectivity dialog box opens.
5.) Select the Dataflow Tab, as shown in Figure 3-140 on page 3-133.

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Figure 3-140 Connectivity - Dataflow Tab Selected

6.) Click on the Name field to access the drop-down menu.

7.) From drop-down menu, select the Dataflow named Local Archive – Int. HD/eVue.
8.) Trackball to the Selected devices window and select (highlight) eVue (see Figure 3-140).
9.) Trackball to the Properties button and press SET.
The eVue Properties dialog box opens.

Figure 3-141 eVue Properties Dialog Box

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10.)Trackball to the Remote Path field and type in the IP address and path of the remote computer:
\\10.0.0.2\EVUE_IMPORT, or type in the remote computer full name \\Name\EVUE_IMPORT
(refer to Figure 3-141).
11.)Trackball to the Destination field, open the drop-down menu and select Remote Path
(\\10.0.0.2\EVUE_IMPORT), or the computer name \\Name\EVUE_IMPORT
(refer to Figure 3-141).
12.)Activate the Copy Media Player Installation check box.

NOTE: Step 12 is recommended for the first transfer of eVue files. This step is not needed for Windows
XP. After initial transfer of eVue, it is recommended to disable this check box.

The Vivid q N dataflow is set and ready for export/import of eVue files into a network computer.
From now on, whenever the Vivid q N is used for scanning and the Store button is pressed, another
person will be able to view the stored loop on the remote e-Vue PC (after a short transmission time).
When new loops arrive, the following message will be displayed at the bottom of the screen:
“New images have arrived - To view please refresh the screen using F5".“

3-10-8-4 Using eVue

1.) On the Vivid q N portable ultrasound scanner, in regular scanning mode, press Patient.
When the following window is displayed, select Create New Patient.

The Search/Create Patient dialog box opens.

Figure 3-142 Search/Create Patient Dialog Box

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2.) Type the patient’s Last Name and ID in the appropriate fields (see Figure 3-142).
3.) Select the Dataflow you intend to use for this patient’s information (in this case, select Local
Archive – Int HD/eVue as shown in Figure 3-142).
4.) Using the soft key buttons, select CREATE PATIENT.

5.) Now start scanning. Each image you would like to store press the STORE button.
A few seconds after the Store button is pressed, images will be transferred into the remote
computer (which was previously set as the destination - refer to Figure 3-141 on page 3-133).
6.) To proceed, follow to the instructions as described for "Using MPEGVue Viewer on a Remote PC"
on page 3-152.

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3-10-9 Using MPEGVue/eVue on a Remote PC

3-10-9-1 Installing MPEGVue on a Remote PC

For systems running a software version earlier than 6.1.0 (build 109), the MPEGVue player is not
compatible with Internet Explorer 7, therefore, do not upgrade Internet Explorer on your PC to this
version. In the event that an upgrade has already been installed, following the instructions for rolling
back to Internet Explorer 6 on Windows XP provided on the Microsoft site, as follows:
http://www.microsoft.com/windows/ie/support/default.mspx

When a DVD/CD containing MPEGvue exams is placed into a DVD/CD drive on a remote PC, it should
self-boot within a few seconds and display the Patient List.

The first time this is done on the remote PC there will be a one-time operation where the MPEGvue
program will self-install. If the remote PC operating system is Windows XP the installation is automatic
and, when completed, the Patient List on the DVD/CD will be displayed.

In the event that the remote PC operating system is Windows 2000, the auto-installation will display one
of the messages shown below (see Figure 3-143 and Figure 3-144), requesting the user to download
and install some drivers.

The requested drivers may be downloaded from the Internet, or, if the DVD/CD was pre-configured,
those drivers will be located on the MPEGvue DVD/CD itself.

In addition to the above, the installation program will test the configuration of the remote PC and will
display a message if any component on the computer is not within the required specifications.

NOTE: Only Windows 2000 and later supported.

Figure 3-143 Download/Installation Message Examples #1

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Figure 3-144 Download/Installation Message Examples #2

3-10-9-1-1 Manually Setting the Network PC for eVue Import

1) On the network computer, create a New User by accessing the Control Panel, as follows:

a.) Double-click on My Computer icon on desktop.

b.) Double-click on Control Panel icon.

2) Double-click on User Accounts icon.

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The User Accounts dialog box opens:

Figure 3-145 User Accounts Dialog Box

3) Select the Advanced Tab.
4) Click on the Advanced button.
The Local Users and Groups dialog box opens:

Figure 3-146 Local Users and Groups Dialog Box

5.) Select the Users folder and right-click to select New User.

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The New User dialog box opens:

Figure 3-147 New User Dialog Box

6.) Configure a new user account, as follows (see Figure 3-147):
a.) User name:
b.) Password:
c.) Deactivate the User must change password at next logon check box.
d.) Activate both the User cannot change password and Password never expires check
boxes.
e.) Click Create (to confirm setting), and Close.
f.) Close all windows.
The new user account has been set and is ready for activation.
Create a new folder for import/export and set sharing permissions, by proceeding as follows:
7.) On the network computer, double-click on the My Computer icon on the desktop.
8.) Under My Computer window select any local drive for retrieval of data and create a folder for
sharing, as follows:
a.) Under the selected drive, place the cursor in an empty screen region and right-click the mouse.

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b.) Now select New and Folder, to create a new folder:

Important: When more than one scanner is used to export

with eVue, it is recommended to configure each scanner
with its own folder for exporting files.

c.) Right-click on the New Folder icon and select Rename. Rename the folder as eVue _Import:
9.) Setting the Sharing properties for the new folder, as follows:
a.) Right-click on eVue_Import icon and select Properties;

The eVue_Import Properties dialog box opens, as shown in Figure 3-148 on page 3-141.

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Figure 3-148 eVue_Import Properties Dialog Box

b.) Select the Sharing Tab.
c.) Click on the Permissions button.
The Permissions for eVue Import dialog box opens:

Note:
It is recommended to
remove this user.

Figure 3-149 Permissions for eVue Import Dialog Box

d.) Click the Add button.

NOTE: It is recommended to remove the User Everyone from Share Permissions.

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The Select Users, Computers, or Groups dialog box opens:

Figure 3-150 Select Users, Computers, or Groups Dialog Box

e.) Click the Object Types button.
f.) From the Object Types dialog box, select all to be active (activate all the check boxes, as
shown below) and press OK.

g.) From the Select Users, Computers, or Groups dialog box (Figure 3-150), click on the
Locations button.
h.) In the Locations dialog box, select your computer from the list and press OK.

i.) In the Select Users or Groups dialog box, type the User Name in the empty window, as shown
in Figure 3-151.

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Figure 3-151 Select Users or Groups Dialog Box - Check Names

j.) Click the Check Names button.

The name and path will be detected by underlining, as shown below.

k.) Now click OK.

l.) From the Permission for eVue_Import dialog box, highlight and select User Name from the list
(see Figure 3-152).

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Activate Allow
check boxes
for all

Figure 3-152 Setting Permissions for EchoClient User

m.) Activate the Allow check boxes for all of the following: Full Control, Change, and Read.
n.) Click the OK button.
o.) Close all windows.

NOTE: The network computer is now ready to receive files from the Vivid q N system. At this stage, set
the appropriate path for export of files into the network computer. For example, for eVue, Data
Flow or MpegVue export into the network computer using the browsing option to select the
appropriate path. For an example of Vivid q N dataflow settings, refer to Figure 3-140 on page
3-133.

3-10-9-1-2 Manually Stopping the Firewall on the Network PC

NOTE: In some cases, it is necessary to stop the firewall to allow functions such as Excel export and
eVue to access and load files into the Network Computer. The Firewall can be an external
service, or part of the Windows Basic Firewall tools.

Stopping the Windows Firewall

1.) On the network computer, access the Control Panel, as follows:
a.) Press Start.
b.) Select Settings

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c.) Select Control Panel from the Menu.

2.) Double-click on Network Connections as shown above.

3.) Select your network connection and right-click.
4.) From the drop-down menu, select Properties.

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The Local Area Connection Properties dialog box opens:

Figure 3-153 Local Area Connection Properties Dialog Box

5.) Select the Advanced Tab.
6.) Uncheck the Internet Connection Firewall check box, as shown in Figure 3-153.
7.) Click the OK button to confirm changes and close all windows.

Stopping an External Service Firewall

1.) On the network computer, access the Control Panel, as follows:
a.) Press Start.
b.) Select Settings
c.) Select Control Panel from the Menu

2.) Double-click on Administrative Tools.

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The Administrative Tools dialog box opens:

Figure 3-154 Administrative Tools Dialog Box

3.) Double-click on Services.
4.) From the Services dialog box, select your firewall program (for example, Black Ice).

Figure 3-155 Services Dialog Box

5.) Right -click and select Stop from drop-down menu.
The following message will be displayed indicating that the Firewall is being stopped.

6.) When finished, click Close.

7.) Now you can try to reconnect the network computer to the Vivid q N system.

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Stopping the Firewall on Windows XP Service Pack 2

1.) On the network computer, access the Control Panel, as follows:
a.) Press Start.
b.) Select Settings
c.) Select Control Panel from the Menu
2.) Double-click on Windows Firewall.
The Windows Firewall dialog box opens:

Figure 3-156 Windows Firewall Dialog Box

3.) Select the General Tab.
4.) Enable the Off check box (as shown in Figure 3-156).
5.) Press OK.
6.) Close all windows to return to the scanning screen.

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3-10-9-2 Un-installing MPEGVue on a Remote PC

1.) Log in to Windows with Administrator permissions.

NOTE: You may need to obtain these from the local IT person.

2.) Close all Internet Explorer windows, if open.

3.) From the C:\Program Files\GEULS\eStorePlayer\Version1_0\ folder, double-click on the
UnRegisterAll.bat icon, as shown in Figure 3-157 below.

Figure 3-157 Uninstall MPEGvue - Stage 1

4.) If two messages are displayed one after another (shown in Figure 3-158 and Figure 3-159), click
the OK button on each of them to close the message.

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Figure 3-158 Uninstall Message 1

Figure 3-159 Uninstall Message 2

5.) From the C:\Program Files\GEULS\eStorePlayer\Version1_0\ folder, delete all files, as shown
in Figure 3-160 on page 3-151.

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Figure 3-160 Deleting All Files

6.) Restart Windows, then confirm that the MPEGVue application is no longer installed.

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3-10-9-3 Using MPEGVue Viewer on a Remote PC

3-10-9-3-1 Reading an MPEGVue Exam

An MPEG exam can be read on any computer with Windows 2000/XP/2003, provided that DirectX 8.1
(or later) and Windows Media Player 7.1 (or later) are installed.

NOTE: DirectX 9 and Windows Media Player 9 are recommended.

In addition, the following requirements should be met:

• CPU speed: 900 MHz or faster

• RAM Memory: 128 MB or higher
• Screen resolution: 1024 x 768 pixels (recommended)
• Colors: 24 bit or higher
• The PC should be configured for Auto-play.

To read an MPEGVue exam stored on a DVD/CD, proceed as follows:

• Insert the MPEGVue CD in the computer DVD/CD drive.

The MPEGVue Patient List is displayed (see Figure 3-161 below).

NOTE: In the event that the MPEGvue DVD/CD is being run for the first time, the program will
self-install the MPEGvue viewer. For more details, refer to "Installing MPEGVue on a Remote
PC" on page 3-136.

To read MPEGVue exams stored on other media:

1) Insert the media (MOD or Memory stick) containing the MPEGVue exams into the MOD drive (or
USB port) on the remote computer.
2) Double-click on the file START_MPEGVue.bat.
The MPEGVue Patient List is displayed (see Figure 3-161 below).

3-10-9-3-2 MPEGVue Patient List

The MPEGvue player will always start by showing the Patient List contained in the inserted media (see
the example below).

Figure 3-161 MPEGVue Patient List

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1) Click on the required examination Exam Date (labelled 1 in the example above) to select and
display images of that exam.
The MPEGVue screen is displayed as shown in the example in Figure 3-162 below.

1. Clipboard: select the image to display 8. Save image as MPEG or Bitmap file

2. Selected image 9. Measurement tool

3. Single frame image 10. E-mail support

4. Cineloop 11. Display previous/next image

5. Freeze/run cineloop 12. Display reports

(button appears only when report is available)
6. Scrolling tool when in Freeze 13. Display the MPEGVue Patient List

7. Full Screen 14. Quit MPEGVue Screen

(press any key to return to normal view)

Figure 3-162 MPEGVue Screen

2) Proceed to use the navigation tools described below to select an image and perform the various
review functions, as required.

3-10-9-3-3 Selecting an Image

When a thumbnail image is selected for review, the thumbnail image in the clipboard area becomes
bounded (highlighted) with a yellow frame. This currently-selected image is also displayed in full size in
the MPEGVue Screen view pane.

There are several ways to select a thumbnail image from the clipboard:

• Use the mouse pointer. With the pointer on the required image, click the left mouse button to
select the image.
• Use the up or down keyboard arrow to view the next or previous loop in the exam.
• Click on the Next Image or Previous Image buttons (#11 in Figure 3-162), as required.
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3-10-9-3-4 Stopping & Running the Cine-Loop

When a loop is selected, it appears on the screen in Run-Mode.

There are several ways to stop a loop and view it frame-by-frame:

• Clicking on the Freeze/Run icon (#5 in Figure 3-162) will freeze the loop. Clicking on same icon
once again will run the loop again.
• Clicking on the scrolling icons (#6 in Figure 3-162) will stop the loop, allowing the user to advance
forwards or backwards to the required frame.
• Using the left / right arrows - when the loop is in Run-Mode, pressing either the left or right arrows
on the PC keyboard will freeze the loop. Further pressing the left or right arrows will advance the
loop frame-by-frame.

3-10-9-3-5 Selecting a Different Patient

Click on the Back to Patient List button (#13 in Figure 3-162). On the Patient List, click on the Exam
Date of the required patient.

3-10-9-3-6 Exporting Images or Loops from MPEGvue

Using the “Save As…” function, an image may be saved to any of the following file formats:
- .BMP
- .WMV (MPEG4)
- .JPEG
To save an image, click on the diskette icon (#8 in Figure 3-162). A Save As… dialog-box will appear,
allowing you to select the desired file format in which to save the image.

3-10-9-3-7 Performing Measurements on MPEGVue Images

The following measurements can be performed on MPEGVue images:

• Distance and area in 2D images

• Height, time, and slope in M-mode images
• Velocity and time in Doppler modes

In a 2D image:

1) Select the Measurement tool (#9 in Figure 3-162).

The distance measurement tool is automatically selected.
2) Perform the distance measurement.
3) To perform an area measurement, right-click on the image and select Area. Perform the area
measurement.
In Other Modes:

1) Select the Measurement tool (#9 in Figure 3-162).

2) Perform the measurement.

NOTE: If the original image contains measurements that were taken and stored on the
Vivid q N scanner, those measurements will appear in the MPEGvue image. In this case,
additional measurements cannot be performed on that image.

NOTE: Currently, the measurement function is not available on DICOM images/loops, any secondary
captured screens 3D images, or images with discontinuities.

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3-10-9-3-8 Saved Worksheets

On the Vivid q N scanner, it is possible to view the Worksheet and press Store. This will generate a still
frame showing a snapshot of the Worksheet with the visible measurements on it. This same snapshot
will also be visible in the MPEGvue Viewer.

This feature allows users to archive some important measurements into the MPEGvue file.

3-10-9-3-9 Reports (.CHM files)

When Reports have been generated and saved on the Vivid q N scanner, they will be exported, along
with the rest of the MPEGvue exam to the remote PC where they can be reviewed as CHM files.

When an exam contains Reports, an additional button is displayed on the bottom of the MPEGvue
Screen enabling the user to view the Reports of that exam.

3-10-9-3-10 Using MPEGVue over E-mail

NOTE: To use the MPEGVue over E-mail feature, Microsoft Outlook must be currently running. If not,
the following message is displayed prompting the user to first logon to Outlook:

It is possible to send images, loops, or full exams from any eVue PC. An eVue PC is a PC which
contains the MPEGvue player and an e-mail client application (e.g. Microsoft Outlook).

The currently-selected image, or the entire examination, can be sent by e-mail as an attachment to one
or several regular e-mail messages. Refer to Sending a Full Examination by E-mail below, or "Sending
an image by E-mail" on page 3-157, as applicable.
The recipient PC of those e-mail messages (where the eVue viewer is installed), will receive the exams
and will integrate them into its Patient List, for easy review.

Sending a Full Examination by E-mail

NOTE: If this is the first time your recipient is receiving MPEGVue images, it is necessary to attach the
MPEGVue Player - refer to the instructions for "Sending the MPEGVue Player Software by
E-mail" on page 3-159.

1) From the MPEGVue Screen, open the examination to be sent and click the E-mail button (#10 in
Figure 3-162 on page 3-153).
The E-mail Dialog box is displayed (see Figure 3-163 on page 3-156).
2) Activate the Send Current Exam radio button (and if necessary, the Attach Player Software
check box), as shown in Figure 3-163 below.

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Figure 3-163 E-mail Dialog Box - Sending Current Exam

3.) Click Next.
The E-mail address window is displayed (Figure 3-164 below).

Figure 3-164 E-mail Address Window

4) Select an existing recipient address from the drop-down menu, or type a new address in the
Send To field.

NOTE: Up to 10 addresses can be stored for future selection.

5) Click Next.
The user is prompted to enter a password (for encryption of the study) in the window displayed:

Figure 3-165 Enter Password Window

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6) Type a unique password for the study.

NOTE: The password should be given to the recipient of the e-mail verbally by phone or by other
protected means.
(It is recommended to keep a separate record of passwords used).

7) Click Next.
The E-mail (addressed to the selected addressee) with the full examination attached is sent to the
Outbox; during this operation a series of progress windows are displayed, as seen in this example:

Figure 3-166 Sending Message to Outbox Progress Window

When the operation is complete, a Confirmation window is displayed as shown below.

Figure 3-167 Operation Completed Message

8) Click OK to close the message window.
9) Check that the e-mail message has been sent from the Outlook Outbox.

NOTE: Examinations sent by E-mail as attachments are compressed, encrypted, and

password-protected. If the size of the exam is too large to be sent as a single attachment, it is
divided into several zip file attachments sent with several independent E-mails, each less than
1Mbyte in size.

The extension of the attached files is .mpegvue and can only be opened with the MPEGvue
viewer.

Sending an image by E-mail

NOTE: If this is the first time your recipient is receiving an MPEGVue image, it is necessary to attach
the MPEGVue Player - refer to the instructions for "Sending the MPEGVue Player Software by
E-mail" on page 3-159.

1) From the clipboard, select the image to be sent and click the E-mail button (#10 in Figure 3-162 on
page 3-153).

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The E-mail Dialog box is displayed.

Figure 3-168 E-mail Dialog Box

2) Activate the Send Current Image radio button, then click Next.

NOTE: If it is necessary to send the MPEGVue Player software to the recipient, first complete this
procedure, then proceed to "Sending the MPEGVue Player Software by E-mail" on page 3-159.

The E-mail address window is displayed.

Figure 3-169 E-mail Address Window

3) Select an existing recipient address from the drop-down menu, or type a new address in the
Send To field.

NOTE: Up to 10 addresses can be stored for future selection.

4) Click Next.

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The E-mail (addressed to the selected addressee) with the image is sent to the Outbox; during this
operation a progress window is displayed:

Figure 3-170 Sending Message to Outbox Progress Window

When the operation is complete, a Confirmation window is displayed as shown below..

Figure 3-171 Operation Completed Message

5) Click OK to close the message window.
6) Check that the message has been sent from the Outlook Outbox.
When the message has been sent from the Outbox and received by the E-mail recipient, the image
can now be opened in Windows Media Player.

Sending the MPEGVue Player Software by E-mail

NOTE: This procedure is required once - only the first time your recipient is receiving MPEGVue
image/s.

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1) From the E-mail Dialog box, activate the Send Player Software check box:

Figure 3-172 E-mail Dialog Box - Sending Player Software

2) Click Next.
3.) From the Email Address Window (Figure 3-169 on page 3-158), select the appropriate recipient
address from the drop-down menu, or type the address in the Send To field.
4) Click Next.
The E-mail (addressed to the selected addressee) with the MPEGVue Player software is sent to the
Outbox; during this operation a progress window is displayed (Figure 3-166).
When the operation is complete, a Confirmation window is displayed as shown in Figure 3-167.
5) Click OK to close the message window.
6) Check that the message has been sent from the Outlook Outbox.

NOTE: When the message has been sent from the Outbox and has arrived at the addressee, the
recipient should follow the instructions (included in the body of the email) in order to install the
MPEGVue Player.

First Time Receipt of MPEGVue Player Software and Images by E-mail

When a group of messages arrive by e-mail and the user wishes to review the exam by MPEGvue,
proceed as follows:

1) From Outlook, open the received email message containing the installation of MPEGVue Player
files (three attachments: MPEGVuePlayer.cab; Start.wmv; Setup.html). Right-click on each
attachment and select Save As to save them to the Desktop.

NOTE: Do not double-click on an attachment.

2) From the desktop, double-click on the icon.

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The following message is displayed:

3) When prompted by the Warning message shown below, make sure all Internet Explorer windows
are closed except the current window, then click Yes to proceed.

Figure 3-173 Warning Message

When the installation of the MPEGVuePlayer software is complete, the MPEGVue Player Screen
is displayed as shown in Figure 3-175 on page 3-163.

NOTE: At this point, the MPEGVue startup icon is now displayed on the desktop, ready for future use.
The user may choose to view the images immediately or later (as preferred). Follow the
instructions described in "Get New Exams by E-mail" on page 3-163.

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3-10-9-3-11 Managing and Viewing Exams Received

Once the MPEGVue Player software has been installed on a remote computer (as described in "First
Time Receipt of MPEGVue Player Software and Images by E-mail" on page 3-160), the user is able to
manage and review images or exams received via email, using the MPEGVue utilities described below.

1) From the desktop, double-click on the MPEGVue Startup icon.

The MPEGVue Startup Menu opens:

1. Provides access to Outlook Inbox

2. Opens Patient List (lists only studies received by email)a

3. Activates e-Vue - opens Patient List of studies received via export operationa
4. Enables user to manage patient exams received by email, export or removable
media (using copy, move or delete, as applicable)
a. button is disabled until images or exams have been received

Figure 3-174 MPEGVue Startup Menu

2) Proceed to use the required utility, as described in the procedures below.

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3-10-9-3-12 Get New Exams by E-mail

1) From the MPEGVue Startup Menu, click on the Get new exams by email button.
The Start MPEGVue screen is displayed, as shown in Figure 3-175 below.

Figure 3-175 Start MPEGVue Screen

2) Click the Outlook E-mail button (shown in Figure 3-175).

The E-mail dialog box is displayed - refer to Figure 3-168 on page 3-158.
3.) Activate the Receive Exam radio button, then click Next.

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The following message is displayed while the e-mail Inbox is being scanned for studies:

When complete, all studies found in the Inbox are listed in the Found Studies dialog box, as shown
in Figure 3-176 below.

Figure 3-176 List of Studies Found in Inbox

4) Select the required Study from the list.

NOTE: By default, the Open Exams for Review and Delete Received Mail from Inbox check boxes
are activated.

5.) Click Next.

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The Password window is displayed:.

Figure 3-177 Password Window

6) Enter the same password (for decryption of the study) as that used by the sender of the e-mails.

NOTE: The Password is case-sensitive. In the event that an incorrect password

is typed, the user is prompted with a warning message, as shown here.
Click OK and enter the correct password.

7) Click Next.
The message Receiving Selected Messages is displayed, followed by another message (see
Figure 3-178 below) showing progress of deletion of messages from the Inbox.

Figure 3-178 Message Showing Exams being Deleted from Inbox

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The E-mail message(s) containing the MPEG examination is deleted from “In-box” of Outlook and
is moved to the “Deleted-items” box of Outlook. When done, the following message is displayed:

8) Click OK to close the message.

The exam is now listed in the MPEGVue Patient List (see Figure 3-179 below) and is ready for
selection and viewing.

Figure 3-179 MPEGVue Patient List

NOTE: When viewing the examination which has been received from e-mail, a separate instance of
MPEGvue application is opened, dedicated only for one e-mail examination. If you were
previously viewing different MPEGvue Patient exams, you will need to switch over to the
previous instance of the MPEGvue.

Receiving and Viewing a Partial Examination

In the event that the exam is large and a group of e-mails is expected, it is possible to view a partial
exam, even before all of the e-mail messages have arrived.

In addition, if an e-mail message is lost or corrupted, the contents of the remainder of the received
messages is available for review.

After receiving even one e-mail message out of many that have yet to arrive, simply select the new
examination in the MPEGVue Screen. The screen display will show voids or missing thumbnail images
in all places relating to the e-mail messages that have not yet arrived.

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View previous exams from E-mail

1) From the MPEGVue Startup Menu, click on the View previous exams from email button.
The Patient List is displayed, listing all exams received by email:

Figure 3-180 MPEGVue Patient List

2) Click on the required examination Exam Date (labelled 1 in the example above) to select and
display images of that exam.
The MPEGVue screen is displayed as shown in the example in Figure 3-162 on page 3-153.

Activate e-Vue
1) From the MPEGVue Startup Menu, click on the Activate e-Vue button.
The Patient List is displayed, listing all e-Vue exams received (refer to Figure 3-180, above).
2) Click on the required examination Exam Date (labelled 1 in the example above) to select and
display images of that exam.
The MPEGVue screen is displayed as shown in the example in Figure 3-162 on page 3-153.

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Using Patient Manager

1) From the MPEGVue Startup Menu, click the button.

The MPEGVue Patient Manager window opens, as shown below:

Figure 3-181 MPEGVue Patient Manager Window - Manage Exams from Email Tab

The MPEGVue Patient Manager window has four tabs that provide access to the following utilities:
• Manage Exams from Email
• Manage Exams from e-Vue
• Manage Other Exams
• System Configuration

NOTE: By default, when the MPEGVue Patient Manager window is first opened, the Manage Exams
from Email tab is activated.

2.) Manage Exams from Email, as follows:

a.) Make sure the Manage Exams from Email tab is activated as shown in Figure 3-181.
The Patient List displays details - in table format - of all patient exams received by email
(Patient ID, Patient Name, Exam Date, etc.).
The current path information is displayed below the Patient List as well as number of studies,
cumulative size and amount of space available on the drive. By default, the destination path
Other Folder radio button is enabled.
b.) Select the required exam or exams, as shown in Figure 3-182.
(Use Ctrl +click to select more than one study; Shift + click to select a group of studies)

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Figure 3-182 Exams Selected

The currently-selected exams are now highlighted in the list and, as shown in Figure 3-182,
the cumulative size of the 3 studies is displayed below.
The three study management buttons are now as follows:
Delete Selected Patients - enabled
Copy Selected Patients and Move Selected Patients - remain disabled until at least one Study
has been selected and the Destination Path has been specified (providing the destination is
NOT read-only media [such as, CD/DVD-ROM]). Only when both these tasks have been
performed will these two buttons become enabled.
c.) To copy or move the selected exams, first click the Browse button and select the required
destination folder, then click the Copy Selected Patients or Move Selected Patients button
as appropriate.
(If necessary, click the Review Destination folder button to review the destination folder Patient
List).
During the copy or move operation, the relevant message and progress bar is displayed:

NOTE: When the selected studies have been copied to the destination folder, they will remain listed in
the MPEGVue Patient Manager Patient List. However, if they have been moved, they will no
longer be listed.

d.) To delete the selected exams, click the Delete Selected Patients button.

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The user is prompted with the following warning message.

Click Yes to confirm the delete command.

NOTE: When the selected studies have been deleted, they will no longer be listed in the MPEGVue
Patient Manager Patient List.

3.) Manage Exams from E-vue, as follows:

a.) Make sure the Manage Exams from Evue tab is activated as shown in Figure 3-183.

Figure 3-183 MPEGVue Patient Manager Window - Manage Exams from E-VueTab

The Patient List displays details - in table format - of all patient exams received via export from
E-Vue (Patient ID, Patient Name, Exam Date, etc.).
The current path information is displayed below the Patient List as well as number of studies,
cumulative size and amount of space available on the drive. By default, the destination path
Other Folder radio button is enabled.

b.) Select the required exam or exams - refer to step b on page 3-168.
c.) Copy or move the selected exam/s, as required - refer to step c on page 3-169.
d.) If required, delete the selected exam/s - refer to step d on page 3-169.

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4.) Manage Other Exams, as follows:

a.) Make sure the Manage Other Exams tab is activated as shown in Figure 3-184.

Figure 3-184 MPEGVue Patient Manager Window - Manage Other Exams Tab

NOTE: When the Manage Other Exams tab is first activated, the MPEGVue Patient Manager Window
opens (by default) with the most recently-selected source directory active (even if the user
selected this directory during Copy, Move, or Delete operations performed under another tab).
At this stage, no information will be displayed in the Patient List.

Once the user has specified any source directory that contains MPEGVue studies (these may be
located on CD/DVD-ROM, DOK or any local hard drive), exam details are displayed (in table format)
in the Patient List. The information shown includes Patient ID, Patient Name, Exam Date, etc. as
seen in the example in Figure 3-184, above.
The current path information is displayed below the Patient List together with details of the
removable media (e.g., CD/DVD-ROM). By default, the destination path Other Folder radio button
is enabled; additional information below shows the Path to destination folder.
b.) Select the appropriate Current Path Information - if necessary, click the adjacent Browse
button and select the correct source directory.
All patient exams found in the currently-selected source directory are listed in the Patient List.

c.) Select the appropriate Path to Destination Folder - if necessary, click the adjacent Browse
button and select the required directory.
d.) From the Patient List, select the required exam/s to be copied.
If the currently-selected source directory is CD/DVD-ROM (read-only media), the Copy
Selected Patients button is now enabled, as shown in Figure 3-185 below.

NOTE: If the currently-selected source directory is DOK or the local hard drive, the Delete Selected
Patients and the Move Selected Patients buttons are also now enabled.

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Figure 3-185 Exams Selected for Copying

e.) Click the Copy Selected Patients button.
During the copy operation, the following message and progress bar is displayed:

When done, the currently-selected exam/s are available in the destination folder for review.

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5.) If required, access the System Configuration utility, as follows:

a.) Make sure the System Configuration tab is activated as shown in Figure 3-186.

Figure 3-186 MPEGVue Patient Manager Window - System Configuration Tab

System Configuration read-only information is displayed (in table format) under the following
column headings: Item, Value, Minimum Requirements.
Below this information, the eVue Operation Utility buttons enable the user to enable or
disable the eVue mode, as required. An additional button (Configure eVue) is used to perform
the eVue configuration procedure.

NOTE: In order to enable eVue operation, it is necessary to first perform the eVue configuration
procedure as described in the following step.

b.) Configure eVue (if required), as follows:

Click the Configure eVue button. The Configuration dialog box opens:

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Select the required eVue folder destination drive:

If applicable, enable the peer-to-peer connection check box then type the correct current
IP address and Subnet mask details:

Click Save to save the new configuration.

The Enable eVue button is now active, as shown in Figure 3-187 below.

Figure 3-187 System Configuration - Ready to Enable eVue Mode

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NOTICE IMPORTANT To avoid system configuration inconsistencies, before using the Enable eVue or
Disable eVue functions, make sure that your PC is connected to the appropriate network and that all
network cables are properly connected. Otherwise, configuration of your PC may become incorrect and
the Configuration utility will be unable to execute the Enable eVue or Disable eVue operations.

In cases of a peer-to-peer connection, before using Enable eVue always make sure the two computers
(Vivid q N scanner and your PC) are properly configured and connected directly.
Before using Disable eVue, your PC should be connected back to the local network.

c.) Click the Enable eVue button to activate the eVue operation.
The following message is displayed:

Click OK to close the message.

NOTE: The Disable eVue button is now active.

d.) When required, click the Disable eVue button to de-activate the eVue operation.
The following message is displayed:

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3-10-9-3-13 Using MPEGVue Player

1.) On the remote computer, open the media (CD or Memory Stick) containing the MPEGVue files, or
the folder which was set as being shared for import of eVue files.
2.) On the remote computer, open the folder which was set as being shared for import of eVue files.
3.) Double-click on the START_MpegVue Player icon, as shown below:

NOTE: On most computers, when inserting the DVD/CD media with MpegVue files, the MpegVue
Player will start automatically (due to the autoplay option of DVD/CD media).

In the event that any updates are required on the remote computer, the program will prompt the
user to install the appropriate components, as necessary. (Follow the on-screen instructions).
When done, the Patient List is displayed.
4.) From the Patient List, double-click on the required examination Exam Date (see the example
below) to select and display images of that exam.

The Image Review window opens, displaying thumbnail pictures of all the currently-selected
patient’s images - see Figure 3-188 on page 3-177.

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Figure 3-188 Image Review Window

5.) From thumbnails mini-pictures (on the left of the screen), select one for review.
The selected image is displayed in the Image Review window.
As new images are transferred to the remote computer, a message is displayed at the bottom of
the image currently being reviewed.
6.) Press <F5> to refresh the screen.
Additional thumbnail pictures will be displayed accordingly.

NOTE: The MpegVue Player can be used as a regular player, using the Play, Stop, Forward, and
Rewind buttons. In addition, the user can forward images by e-mail, save images, and perform
measurements, as previously described.

The MpegVue Player displays two rows of command keys at the bottom of the screen. If the
remote computer is set up to view many Tool Bars, the lower row of the MpegVue command
keys might not be visible. Therefore, it is recommended to remove most Tool Bars (by selecting

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<View> <Tool Bars> and un-checking all tools that are not required) until both lines of command
keys are visible, as shown below.

Command Keys

Figure 3-189 MPEGVue Player - Command Keys

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Section 3-11
Storing and Transporting the Unit
The Vivid q N ultrasound unit mounted on a SafeLock cart weighs up to 45 kg (99 lbs), depending on
the configuration. To avoid equipment damage and ensure maximum safety while transporting or
moving the unit, the following precautions are recommended:

• Before moving, disconnect all peripheral cables from the system.

• While moving the unit, follow all safety precautions, as described in the Safety Precautions for
Moving the Vivid q N Unit section, below.
• When transporting the unit by vehicle, or shipping by air or any other means:
• Eject the lithium ion battery from the unit
• Pack the unit in the original packing. Refer to the information in "Receiving the Vivid q N" on
page 3-5.
• Follow all safety precautions.
• Handle with care.
• When reinstalling the unit, always check both ends of any cable connections to the system
(e.g. peripherals) to ensure cables are properly connected. Confirm that all switches are in the
correct position (e.g. the power switch on the DVD/CD-RW device). Allow sufficient system
acclimation time, as described in the System Acclimation Time section, on page 3-2.

3-11-1 Safety Precautions for Moving the Vivid q N Unit

CAUTION Whenever moving the Vivid q N ultrasound unit while mounted on the SafeLock Cart, always
observe the following safety precautions:

1) Proceed cautiously when crossing door or elevator thresholds. Grasp the front handle grips or the
back handle bar, and then push or pull. DO NOT attempt to move the unit by pulling its cables or
probe connectors.
2) Ensure that the unit does not strike walls or door frames.
3) Ensure that the pathway is clear.
4) Move the unit slowly and carefully.
5) Take extra care while moving the unit long distances and on inclines.
6) Avoid ramps with an incline of greater than ten degrees to prevent the unit from tipping over. Once
the destination is reached, lock the SafeLock Cart front wheel brakes.

3-11-2 Transportation Box and Packaging Materials

Verify that the required packing materials are available. All these materials are required to safely
package and transport the Vivid q N ultrasound unit (and SafeLock Cart, if applicable) in the cardboard
shipping carton for shipment by vehicle, or any other means.

For more details, refer to the appropriate procedure in Section 3-4 "Unpacking the Equipment" on page
3-8, and follow the instructions in reverse order, or see the Vivid q N Unpacking and Packing Procedure,
Direction FL094023. Use the latest revision of the manual.

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Section 3-12
Completing the Installation Paperwork
NOTE: On completion of a Vivid q N ultrasound scanner installation, it is important to record the
relevant System Installation details (see Table 3-11 below) and Product Locator Installation
details (see Figure 3-190 on page 3-181), for future reference.

3-12-1 Installation Acceptance Test Criteria

A Vivid q N ultrasound scanner is ready for use only if the tests and checks described in Chapter 3 -
System Setup (this chapter) and Chapter 4 - General Procedures and Functional Checks of this Service
Manual meet the expected results.

3-12-2 System Installation Details

Enter the serial number printed on the main label (refer to the Product Labels and Icons section, on
page 1-19), and the other relevant system installation details into the following table:
Table 3-11 System Installation Details
System S/N:

Location:
Date:

Customer Name:

Service Engineer’s Name:

Comments:

3-12-3 Product Locator Installation

NOTE: During and after installation, the documentation (i.e. User Manuals, Installation Manuals...) for
the peripheral units must be kept as part of the original system documentation. This will ensure
that all relevant safety and user information is available during the operation and service of the
complete system.

1.) Verify that all details have been entered in the System Installation Details form, as described in the
System Installation Details section, above. If this form has not been completed, enter the details
now.
2.) Locate the Product Locator Installation Card(s) that are affixed to the monitor and to each of the
peripherals, and fill in all details on both the front and back of the card(s) - see Figure 3-190
"Product Locator Installation Card (Example)" on page 3-181.

NOTE: Step 2 may have been completed already by GE personnel.

The Product Locator Installation Card shown in Figure 3-190 "Product Locator Installation Card
(Example)" on page 3-181 may not be identical to the card(s) provided.

3.) Mail the Product Locator Installation Card(s) to the appropriate product center.

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Section 3-13
Product Locator Installation Card
NOTE: The Product Locator Installation Card shown may not be the same as the provided Product
Locator card.

From the factory, a sheet with four Product Locator cards for transportation and one for Installation are
included.

Figure 3-190 Product Locator Installation Card (Example)

Mail the Product Locator Installation Card(s) to the appropriate product center.

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3-13-1 User Manual(s)

Check that the correct Vivid q N User Manual for the system (and relevant software revision), is
included with the installation. Specific language versions of the Vivid q N User Manual may also be
available. Check with your GE Sales Representative for availability.

During and after installation, supplementary documentation (such as, User Manuals and Installation
Manuals for the peripherals) must be kept as part of the original system documentation. This will ensure
that all relevant safety and user information is available during the operation and service of the complete
system.

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Chapter 4
General Procedures and Functional Checks

Section 4-1
Overview
4-1-1 Purpose of Chapter 4
This chapter describes the functional checks that must be performed either as a part of the installation
procedure, or as required during servicing and periodic maintenance of the
Vivid q N ultrasound scanner.

Note: Refer to Chapter 7 - Diagnostics/Troubleshooting for detailed descriptions of some of the

functional checks described in this chapter.

Table 4-1 Contents in Chapter 4

Section Description Page Number

4-1 Overview 4-1

4-2 General Procedures 4-3

4-3 Functional Checks 4-19

4-4 Image Testing 4-32

4-5 System Turnover Checklist 4-39

4-6 Site Log 4-40

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4-1-2 Specific Equipment Required

• An empty (blank) MO Disk;
- P/N: 066E0490 (1.3 GB)
- P/N: 066E0519 (5.4 GB)
- P/N: 066E0514 (8.6 GB)
• ECG Pads
• ECG Cable:
- IEC / EUROPE, ASIA, ROW, P/N: 2378938-2
• At least one probe (ideally you should check all the probes used on the system by the site.)
See Section 9-7 "Probes" on page 9-8, for an overview of available probes.

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Section 4-2
General Procedures
4-2-1 Overview
Since some general procedures are used more than others, for convenience, all the procedures
described in this section are listed below:

• Power ON/Boot-up section, page 4-3

• Power Shut Down section, page 4-7
• Log On to the System as ADM section, page 4-10
• Using Removable Media section, page 4-12
• Labeling Removable Media section, page 4-15
• Formatting Removable Media section, page 4-15
• Verifying Removable Media section, page 4-16
• Archiving and Loading Presets section, page 4-16

4-2-2 Power ON/Boot-up

4-2-2-1 Connecting Mains Power to the Vivid q N Ultrasound Unit

DANGER TO AVOID THE RISK OF FIRE, POWER TO THE SYSTEM MUST BE SUPPLIED
FROM A PROPERLY RATED OUTLET.
IT IS RECOMMENDED TO USE A DEDICATED POWER OUTLET. THE POWER
PLUG SHOULD NOT, UNDER ANY CIRCUMSTANCES, BE ALTERED TO A
CONFIGURATION RATED LESS THAN THAT SPECIFIED FOR THE CURRENT.
DO NOT USE AN EXTENSION CORD OR ADAPTOR PLUG. REFER TO 2-2-5
"Electrical Requirements" on page 2-3 FOR MORE DETAILS.
DANGER ALWAYS CONNECT THE UNIT TO A FIXED POWER SOCKET WHICH HAS THE
PROTECTIVE GROUNDING CONNECTOR.
DANGER NEVER USE A THREE-TO-TWO PRONG ADAPTER; THIS DEFEATS THE
SAFETY GROUND.
DANGER ENSURE THAT THE POWER CORD AND PLUG ARE INTACT AND THAT THE
POWER PLUG IS THE PROPER HOSPITAL-GRADE TYPE (WHERE REQUIRED).
NOTICE Use only power supply cords, cables and plugs provided by or designated by GE.

CAUTION The system requires all covers.

Operate this unit only when all board covers and frame panels are securely in place. The covers
are required for safe operation, good system performance and cooling purposes.

NOTE: When turning on a system from standby mode, it takes a few seconds before it responds. Do not push
the On/off button again during this period. A second push will initiate a full shutdown.

NOTE: If the unit has been in the OFF condition for an extended period of time, (3 to 5 days or more), the unit
may not boot, or may beep when turned on.

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NOTE: If the system cannot boot up, or it boots up with a PS communication error, refer to the instructions for
8-3-4 "BIOS Battery Replacement" on page 8-47.

Follow These Steps to Connect Mains Power to the Unit

Connecting the Vivid q N ultrasound unit involves preliminary checks of the power cord, voltage level
and compliance with electrical safety requirements.

1) Ensure that the wall outlet is of appropriate type, and that the power switch is turned OFF.
2) Uncoil the power cable, allowing sufficient slack so that the unit can be moved slightly.
3) Verify that the power cable is without any visible scratches or any sign of damage.
4) Verify that the on-site mains voltage is within the limits indicated on the rating label on the base of
the Vivid q N portable ultrasound scanner.
5.) Connect the Mains Power Cable female plug via the AC Adapter to the Power Inlet (DC IN - refer
to Figure 4-1) at the rear of the unit.

DC IN

.
Figure 4-1 Mains Power Connector - Rear Panel

6.) Connect the other end (male plug) of the Mains Power Cable to a hospital-grade mains power outlet
with the proper rated voltage.
The unit is now ready for Power ON/Boot Up.

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4-2-2-2 Turning the System ON

1) Verify that the ultrasound unit has been connected to the mains power wall outlet via the AC
connector on the rear of the system (as previously described) and that mains power is turned ON.

NOTICE When AC power is applied to the scanner, the On/Off button on the control console illuminates amber,
indicating the Back-end Processor is in Standby mode.

2) Hold down the On/Off button (Figure 4-2) on the control panel for 3 seconds. The system
automatically performs an initialization sequence which includes the following:
• Loading the operating system.
• Running a quick diagnostic check of the system.
• Detecting connected probes.

On/Off Button

Figure 4-2 On/Off Button on Control Panel

During a normal boot, you may observe that:

a.) The unit’s ventilation fans starts on full speed, but slow down after a few seconds (listen to the
fan noise).
b.) Power is distributed to the peripherals, Operator Panel (control panel), Monitor, Front-End
Processor and Back-End Processor.
c.) The Back-End Processor and rest of the scanner starts with the sequence listed in the
following steps:
1.) Back-End Processor is turned ON and starts to load the software.
2.) The Start Screen (Vivid) is displayed on the monitor.
A start-up progress bar indicating the time used for software loading, is displayed on the monitor, as
shown in Figure 4-3.

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Figure 4-3 Start-up Progress Bar for Vivid i n

3.) The software initiates and sets up the Front-End electronics and the rest of the scanner.
4.) The Keyboard backlight is lit.
5.) As soon as the software has been loaded, a 2D screen is displayed on the monitor, as
shown below.

Figure 4-4 2D Screen

NOTE:Total time used for start-up is typically three minutes.

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4-2-3 Power Shut Down

When switching the unit OFF, the system performs an automatic shutdown sequence.

NOTE: After turning OFF the system, wait at least 10 seconds before turning it on again. The system may not
be able to boot-up if power is recycled too quickly.

The system can be switched OFF in one of three ways, as follows:

• Holding down the On/Off button for 3-5 seconds will evoke the display of the System Exit dialog
box (see Figure 4-5). From this, you can either select Full Shutdown (click the Shutdown button)
or choose to place the system in Standby Mode (click the Standby button). Both these procedures
are described in detail below.

Figure 4-5 System Exit Dialog Box

• Holding down the On/Off button for more than 10 secs will cause the system to perform Emergency
Shutdown. This is not recommended under normal circumstances.
• Closing the lid will place the system in Standby Mode.

Note: The system will remain in Standby Mode for as long as battery power will allow.

The System - Exit dialog box (Figure 4-5), used when switching OFF the unit, gives you the choices
described below.

• Standby
Use this button to select the Standby mode, allowing a shorter reboot time. Most of the system is
powered down, but a certain portion of the unit remains energized. The standby mode allows a
shorter re-boot time when the system is used on a daily basis or moved from one place to another.
• Logoff
Use this button to log off the current user.
The system remains ON and ready for a new user to log on.
(If the Logoff button is dimmed, it indicates that no user is logged on to the unit at the moment.)
• Shutdown
Use this button to Shut Down the system. The entire system is shut down. It is recommended to
perform a full shutdown at least once a week.
• Cancel
Use this button to exit from the System - Exit dialog box and return to the previous operation.

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4-2-3-1 Standby Mode

Follow the steps below to select Standby Mode

This procedure describes the steps required to power down the unit to Standby mode:

NOTE: Don’t press the On/Off button too long. If you press the button too long (more than 3-4 seconds), a
full shutdown is started.

1.) Hold down the On/Off button for 3-5 seconds to evoke the display of the System Exit dialog box
(see Figure 4-5 on page 4-7).
2.) Click the Standby button to activate Standby mode.
3.) Leave the mains power cable connected to keep the standby battery fully charged.

Follow steps below if you need to disconnect power cable when unit is in standby mode
1.) Switch OFF the Mains Power from the wall outlet.
2.) Disconnect the power cable.
The system will remain in Standby mode for approximately 15 minutes if the standby battery is fully
charged. If the system is unplugged for a longer period of time, a full shutdown is automatically
performed.

As described above, the battery is automatically charged when the system is plugged to the wall
outlet and the power is switched ON. It takes approximately 10 hours to charge a flat battery.

If the system is left in the OFF condition (system unplugged from the wall out let) for an extended
period of time (3 to 5 days or more), the system may not boot up or may beep when turned ON.
Should this occur, the system needs to recharge the batteries. This could take 15 minutes to as
long as 10 hours, depending on the battery age, system input voltage and system temperature. To
eliminate draining the batteries, the system should remain plugged into the wall outlet with the wall
outlet power switch in the ON position.

NOTE: Connect the power cable to the mains power outlet again as soon as possible and at least before
you switch on the mains power and press the On/Off button.

NOTE: When turning ON a system from standby mode, it takes a few seconds before it responds. Do not push
the On/Off button again during this period. A second push will initiate a full shutdown.

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4-2-3-2 Complete Power Down

NOTE: This function is not available from Standby mode.

Follow this procedure to perform a complete system power-down

1.) Hold down the On/Off button for 3-5 seconds to evoke the display of the System Exit dialog box
(see Figure 4-5 on page 4-7).
2.) Select Shutdown to do a complete power down of the unit.
The Back-End Processor will first turn OFF the scanner activity and print the message “Please wait
- Shutdown in progress” in the LCD display. Then system shut down commences.
The time required to power down the unit (including the Back-End Processor), may vary from
10 seconds up to approximately 1 minute. The last component that shuts down is the light in the
LCD display, indicating that you may continue with the next step.

3.) Disconnect the mains power from the wall outlet only after the fans have stopped. This will cut
power distribution within the unit.
If the system is still running when you disconnect the mains power, the internal power supply will
switch over to the battery power and supply the system with power until either the battery is drained
to 30% capacity (invoking shut down), or shutdown has been invoked by the user.

NOTE: To completely remove power from the system, release and remove the battery.

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4-2-4 Log On to the System as ADM

Table 4-2 Logging on to the System as ADM

Step Task Expected Result(s)

1. Press Config on the alphanumeric keyboard. If not already logged on, the Operator Login window is displayed.

Note: The default password is ulsadm

2. Select the down-arrow to the right of the Operator field to view

the Operator pull down list
From the factory, these two users are defined without password.
- adm
- usr
It is possible for the administrator (adm) to establish unique
passwords for each user, but don’t do it now.

3. Select the user adm.

- From the factory, the password has been left blank, so you may
try to log on without any password.
- If the log-on fails, you may try to use the password service.
- As a last resort, contact the hospital’s network administrator (or
person responsible for the ultrasound unit), and ask for the
password.

The Emergency button stores data only from current patient

examination.

4. Select Log on. - If this is the first time the unit is turned on, the “IMAGING AND
ANALYSIS - GLOBAL LEVEL” window is displayed.
- If another screen was displayed earlier, before logging out or turning
unit off, that screen will be displayed.

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Table 4-2 Logging on to the System as ADM (cont’d)

Step Task Expected Result(s)

5. Select System to access the System Setup window. The System Settings window is displayed
.

6. Proceed to select the required settings.

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4-2-5 Using Removable Media

4-2-5-1 Introduction
Vivid q N is equipped with a Magneto Optical Disk Drive (MOD Drive) and a DVD/CD-RW Drive (as an
option from system version BT12).

The MOD Drive can be connected to either of the USB ports (upper or lower) on the rear connectors
panel. This connection must be via a USB-to-SCSI adaptor; one side of the adaptor being connected to
the Vivid q N USB port, and the other side to the rear of the MOD drive.

When connecting the MOD drive directly to the system, it is necessary to use an additional power
source. As a safety precaution, this must be done via an isolation transformer.

The MOD Drive may be connected once the system is powered ON, or after shutdown. All software
drivers for the MOD Drive are pre-configured and installed designated to be used with the specific MOD
drive supplied by GE.

WARNING Do not attempt to use a different type of mass storage device other than the
MOD Drive supplied with the system. The ultrasound system is an extremely sensitive
and complex medical system. Any unauthorized peripherals may cause system failure
or damage!

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4-2-5-2 Install MO Disk in MO Drive

NOTICE Never move the unit with a MO disk in the Magneto Optical Disk Drive because the drive actuator
will not be locked and the Magneto Optical Disk Drive could break.

1.) Preparations before installing an MO disk in the MOD Drive:

a.) The unit must be turned ON and “up and running” before using the MOD Drive
b.) Verify the MO disk for loose hardware or damaged labels which could jam inside the MOD
Drive.
c.) Ensure that the slide switch in one corner of the disk is set so that the disk is write enabled
(disk hole closed).
2.) Insert the disk into the MO Disk Drive with the label for the side you intend to use, facing up.

4-2-5-3 Eject and Remove MO Disk from MOD Drive

NOTICE Do not eject the MO Disk using the button on front of the MO drive.

In some cases, the MO Disk is ejected automatically. If not automatically ejected, use the manual
ejection method as described in the following steps:

1.) Select the Eject button on the screen

OR
Press <Alt> + E on the alphanumeric keyboard to display the Eject Device menu.

Figure 4-6 Eject Device Menu

2.) Select 5 1/4 MO Disk in the Eject Device menu to eject the MO Disk.
3.) Remove the ejected MO Disk from the MO Drive and place it in its cover box for storage in a safe
place.

4-2-5-4 Connecting External USB Hard Disk to USB Port

The External USB Hard Disk can be connected to either of the USB ports (upper or lower) on the rear
connectors panel.

One must use the additional power source (supplied with the External USB Hard Disk) to activate the
External USB Hard Disk.

WARNING Do not attempt to use a different type of mass storage device other than the
External USB Hard Disk supplied with the system. The ultrasound system is an
extremely sensitive and complex medical system. Any unauthorized peripherals may
cause system failure or damage!
Refer to 8-7-2-5 "External USB Hard Disk Installation Procedure" on page 8-136 for instructions on
initial configuration and connecting the External USB Hard Disk to the Vivid q N portable ultrasound
scanner.

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After connecting the External USB Hard Disk to the system, perform the functional checks described in
the 4-3-2-5 "External USB Hard Disk Test" on page 4-27.

4-2-5-5 Installing DVD/CD into DVD/CD Drive

NOTE: Use only CD-R, DVD-R or DVD+R media from a reputable vendor and only high-grade
media types.

1.) Press the Eject button on the right side of the DVD/CD Drive once to open the disk tray.
2.) Put a DVD/CD disk into the disk tray with the label side facing up.
3.) Press the Eject button once to close the disk tray.
After a few seconds, the disk is available for reading, formatting or writing, depending on the type
of disk you used.

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4-2-5-6 Eject and Remove DVD/CD from DVD/CD Drive

NOTICE Do not eject the DVD/CD using the button on front of the DVD/CD Drive.

In some cases, the DVD/CD media is ejected automatically. If not automatically ejected, use the manual
ejection method as described in the following steps:

1.) Select the Eject button on the screen.

OR
Press <Alt> + E on the alphanumeric keyboard to display the Eject Device menu (Figure 4-6).
2.) Select CD-Rewriteable in the Eject Device menu to eject the DVD/CD media.
3.) Remove the ejected DVD/CD media from the drive and place it in its cover box for storage in a safe
place.

4-2-6 Labeling Removable Media

Before you start to format any Removable Media, be sure about what naming convention you will use
for labelling.

• Use a logical name and make sure to physically label each Removable Media.
• Verify that each Removable Media is given a unique name. Maximum eleven (11) characters may
be used for the label name.
• Remember that MO Disks have two sides, Side A and Side B. Each Side must have a unique name.
Example: MO Disks for storing images may be labeled “IMAGE_1A” (Side A on MO Disk #1), “IMAGE_1B (Side
B on MO Disk #2), “IMAGE_2A”...

4-2-7 Formatting Removable Media

This procedure describes how to format an MO Disk or DVD/CD media.

Before you continue, be sure about what naming convention you will use for labelling the Removable Media.

NOTE: Use only CD-R, DVD-R or DVD+R media from a reputable vendor and only high-grade
media types.

1.) Select Config > Connectivity > Tools.

2.) Select the removable media from the Tools pop-up menu.
3.) Enter a name for the removable media in the Label field.
4.) Press Format.
5.) Wait for display of the Information window, indicating that the formatting process is completed.

NOTICE Do not eject the DVD/CD using the button on the DVD/CD drive.

6.) Press <Alt> + E on the alphanumeric keyboard to display the Eject Device menu (Figure 4-6 on
page 4-13)
7.) Select the relevant media.
The selected media is ejected.

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4-2-8 Verifying Removable Media

1.) Insert the removable media to be verified.
2.) Select the pre-configured removable media from the Config > Connectivity > Tools pop-up menu.
3.) Press Verify.
The unit starts to verify the DICOM directory on the selected media.

4-2-9 Archiving and Loading Presets

NOTE: Always save presets before any software reload. This action is necessary to ensure that the presets
loaded after the software reload are as up–to–date as possible.

All user presets except changes to Summary, Anatomy, and Biometry pages, can be saved on an
MO disk for reloading on the system.

NOTICE Presets should not be saved on the same MO disk as images, because the Archive Menu lists the
images but not the presets stored on a MO disk.

4-2-9-1 Archiving Presets to an MO Disk

Table 4-3 Saving Presets 1 of 2

STEP TASK FUNCTION

1. Insert an empty, formatted MO disk
labelled “PRESETS” and marked with
Vivid q N’s serial number and the
date, into the MO Drive.

For more information about

formatting, see "Formatting
Removable Media" on page 4-15.

2. Press Config (or F2); select Admin The Backup window is displayed.
then select Backup.

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Table 4-3 Saving Presets (cont’d) 2 of 2

STEP TASK FUNCTION

3. Enable the User Defined
Configuration check box.

4. Select the MOD as the Destination.

5. Press Backup Now. A copy of the Presets is saved on the MO disk.

6. Press <Alt> + E on the alphanumeric

The MO disk is ejected.
keyboard.

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4-2-9-2 Loading Presets from an MO Disk

Table 4-4 Loading Presets

STEP TASK FUNCTION

1. Insert the MO disk with the archived
presets into the MOD.

2. Press Config (or F2); select Admin The Restore window is displayed.
then select Restore.

3. Enable the User Defined

Configuration check box.

4. Select the MOD as the Source.

5. Press Restore Now The Presets are restored to the System.
6. Press <Alt> + E on the alphanumeric
The MO disk is ejected.
keyboard.

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Section 4-3
Functional Checks
4-3-1 Basic Controls

4-3-1-1 Bearing Handle Test

Table 4-5 Bearing Handle Test - Recommended

Step Task Expected Result(s)

Verify that no peripherals nor power supplies are

1 Disconnect all power supplies and peripherals.
connected to the system.

Move the handle to the maximum lowest position

2 Ensure that the system is standing stable.
(beneath the system).

3 Open the screen

4 Close the screen

Move the handle from the maximum lowest position to Verify that the handle is able to reach the maximum
5
the maximum upper position. lowest and maximum highest positions smoothly.

Ensure that the handle is firmly connected to the

6 Pick up the system using the handle.
system.

4-3-1-2 Alphanumeric Keyboard Test

Table 4-6 Alphanumeric Keyboard Test - Recommended

Step Task Expected Result(s)

1 Power-up the System in Normal Scanning Mode

2 Press Config and select Report

3 Select the Comment Text Tab

Press all Alphanumeric keys one-by-one. As each key is pressed, the corresponding letter is
To quickly test every key (each letter in the alphabet), typed on the screen.
4 type the following sentence:
The quick brown fox jumps over the lazy dog
Repeat the test, while holding down the Shift key.

5 Use the Backspace key to delete the text you typed.

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4-3-1-3 External Keyboard Test

NOTE: The External Keyboard test also includes testing of the following components: TGC Sliders, Rotary,
Keyboard backlight, Button backlight, and Active Button.

Table 4-7 External Keyboard Test - Recommended

Step Task Expected Result(s)

1 Power-up the System in Normal Scanning Mode

2 Press <Alt> F2 to start the diagnostic package.

3 Highlight the Keyboard Test and press <Start> The keyboard Test window opens

4 Trackball to Connect and press Set.

Press all extended KB keys one-by-one. The extended KB keys activate properly. Every hit on a
5
Press the Clear soft button to clear the Event window. key is followed by two rows (Depress/Release).

6 Perform the TGC Slider Test, as follows:

d.) Move all TGC sliders to the left position The position value is 0 (+2) for all TGC Sliders

e.) Move all TGC sliders to the right position The position value is 63(-2) for all TGC Sliders

f.) Move all TGC sliders to the central position The position value is 31(±2) for all TGC Sliders

7 Perform the ROTARY TEST, as follows: The rotary is activated properly; pressing on the button
Rotate the rotary (in both directions) and press the will display a row of data for pressing and another row of
button at the center of the rotary. data for releasing (Depress/Release).

8 Perform the ALPHANUMERIC KEYBOARD BACKLIGHT

TEST, as follows:
a.) Change the combo box near the Front Panel button
to Reset to power up conditions and press the
Front Panel button

b.) Change the combo box near Front Panel button to

Enable transmission and press the Front Panel
button.

c.) Set the Keyboard Backlight to 255 All Alphanumeric Backlight LEDs are seen with same
intensity acceptable for the maximum level.

9 Perform the BUTTON BACKLIGHT TEST, as follows:

a.) Change the combo box near the Front Panel button
to Reset to power up conditions and press the
Front Panel button

b.) Change the combo box near Front Panel button to

Enable transmission and press the Front Panel
button.

c.) At the Indicators frame set Indicator – ID to the All

position. Select ON and Backlights.

d.) Press the Test Software button All Backlight LEDs except the TGC sliders and the
Rotary are seen with same intensity acceptable for the
maximum level.

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Table 4-7 External Keyboard Test (cont’d)- Recommended

Step Task Expected Result(s)

10 Perform the BUTTON ACTIVITY TEST, as follows:

a.) Change the combo box near the Front Panel button
to Reset to power up conditions and press the
Front Panel button

b.) Change the combo box near Front Panel button to

Enable transmission and press the Front Panel
button.

c.) At the Indicators frame set Indicator – ID to the All

position. Select ON and Activity.

d.) Press the Test Software button All 10 Activity green LEDs and KB backlights are seen
with maximal intensity

11 Perform the STATUS INDICATOR TEST, as follows:

Battery green LED is On
a.) Check the Battery green check box. Press Set.

b.) .Uncheck the Battery green check box. Check the

Battery yellow LED is On
Battery yellow check box. Press Set

c.) Uncheck the Battery yellow check box. Check the

Extern DC green LED is On
Extern DC green check box. Press Set

d.) Uncheck the Extern DC green check box. Check the

Extern DC yellow LED is On
Extern DC yellow check box. Press Set

12 Perform the LID BUTTON TEST, as follows:

a.) Press the Diagnostic Info button.

b.) Place the test upper cover magnet close to the The status of the Lid switch is “Open” and changes to
Alphanumeric Keyboard Escape button. “Closed “after the magnet was placed.

13 Perform the POWER BUTTON TEST, as follows:

a.) Press the Diagnostic Info button. Press the Power The status of the Power Button is “Open” and changes
button. to “Closed “when the power button is pressed.

b.) Press the Disconnect and Close buttons to close the

test application.

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4-3-1-4 Trackball Test

Table 4-8 Trackball Test - Recommended

Step Task Expected Result(s)

1 Boot-up the System in Regular Scanning Mode

2 Press Config

Under the Connectivity tab, select TCPIP then

3
Advanced Settings

4 Click on View

5 In the address bar, type Desktop and press <Enter>

Select My Docs > My Pictures and double-click on one

6
of the pictures to open the Paint application.

From the Paint window, make sure that when moving the Movement is smooth (no jumping) and the trackball has
7 trackball you have good control and that the x and y no “dead” areas (i.e., when the trackball is moved there
coordinate values (displayed at the bottom of the are no areas in which no changes are seen).
screen) move digit-by-digit up and down.

4-3-1-5 System ID Test

Table 4-9 System ID Test - Recommended

Step Task Expected Result(s)

1 Boot-up the System in Regular Scanning Mode

2 Press Config

3 Under the Connectivity tab, select TCPIP then

Computer Name

4 Make sure the computer name is System ID

5 Select Advanced Settings

6 Type Desktop and press <Enter>

7 Select My Computer and press Menu

From the drop-down menu, select Properties and then

8
select the Computer Name tab.

Make sure the System ID is indicated under the The computer description matches the system ID.
9
computer description.

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4-3-1-6 CW Test

Table 4-10 CW Test - Recommended

Step Task Expected Result(s)

1 Boot-up the System in Regular Scanning Mode

2 Press Alt + Config to enter Diagnostics Mode

3 From the Diagnostic Test tree, select Front End Test.

4 Run Full System Test and press Start PASS

5 Connect the 3S-RS probe to the probe port.

6 From the Diagnostic Test tree, select Front End Test.

7 Select TR32 then select TX. Select TXProbeTX Test

PASS
and press Start

8 Select MUX Test then select 3S-RS Test and press

PASS
Start

9 Select TR32 Test then select RX Test. Select RSTest

PASS
with 3S-RS and press Start

10 When done, press the Esc button

4-3-1-7 Visual Test

Table 4-11 Visual Test - Recommended

Step Task Expected Result(s)

1 Insert 3S-RS probe.

The probe ID is 3S-RS. No strikes or artefacts are

2 Increase the gain to see the homogenous noise.
present.

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4-3-2 Peripherals

4-3-2-1 VCR Test

Table 4-12 VCR Test - Recommended

Step Task Expected Result(s)

Connect a Mitsubishi 9600 VCR and video converter to

Verify that you follow all the procedure instructions
1 the system, restart the system and load an SVHS
described in "Connecting the VCR" on page 3-48.
cassette.

Connect an external monitor to the VCR S-Video or

2
Video output.

Verify that the recording indicator (red dot) is displayed

3 Connect a 3S-RS probe. Reset the VCR counter and
on the VCR and the tape counter is running on the
press the VCR Record button.
VCR.

Activate CW Mode and record 2 minutes of heart

4 Record 2 minutes of CW scanning.
scanning or a similar effect using a phantom.

Stop recording and rewind the cassette. Press the Play

5 The recorded Image is played back.
button on the VCR.

Verify that in CW Mode both the left and right audio

channels are working, and that the played-back audio
6
is similar to the recorded audio in both the left and right
speakers, when applicable.

4-3-2-2 B/W and Color Printer Test

Table 4-13 B/W Printer Test - Recommended

Step Task Expected Result(s)

1 Scan a phantom or suitable interface in 2D-Mode.

2 The image scanning stops with the latest picture frozen

Press the Freeze button.
on the screen.

Evaluate the print quality. Adjust the brightness and/or

contrast of the B/W printer, if required. The image
3 Press the Print button. displayed on the screen is printed on the B/W or color
printer, depending upon the key assignment
configuration.

4-3-2-3 Color Printer Test

Table 4-14 Color Printer Test - Recommended

Step Task Expected Result(s)

Scan a blood vessel in 2D-Mode or a phantom

1 simulating a similar CFM effect, then activate CFM to
see color.

2 Press the Freeze button.

Evaluate the color print quality. Adjust the brightness

3 Press the Print P1 button.
and/or contrast of the Color printer, if required.

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4-3-2-4 Wireless USB Network Test

NOTE: When the Wireless Network USB Adaptor is installed in a new system, the functionality is verified as
described in "Configuring the Wireless Adaptor" on page 3-93.

NOTE: When the Wireless Network USB Adaptor is installed in a system that is already configured, proceed as
described below.

4-3-2-4-1 Wireless USB Network Functionality Test

1.) With the system up and running, press Config.
2.) Click Connectivity and select Dataflow - see Figure 4-7.

Figure 4-7 Dataflow showing “Remote Database” as the Selected Device

3.) From the Dataflow Name field scroll-down list (Figure 4-7), select a dataflow that the user works
with in day-to-day operations.
4.) Under Selected devices (Figure 4-7), select the appropriate device.
5.) Click Check.
The Information - Check Status box opens - Figure 4-8.

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Figure 4-8 Information - Check Status Box

6.) Click OK.

The system displays the Dataflow screen indicating that the device check has been successfully
performed as indicated by the green confirmation tick - see Figure 4-9.

Figure 4-9 Selected Device “Remote Database” showing Successful Check

7.) Under Selected Devices (Figure 4-9), proceed to the next device (in this example “Remote
Database” that is under “Outputs”), click Check and proceed as before.
8.) Continue this procedure until all selected devices have been verified.

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4-3-2-5 External USB Hard Disk Test

NOTE: If the External USB Hard Disk is not currently connected to the system, refer to 8-7-2-5 "External USB
Hard Disk Installation Procedure" on page 8-136 for configuration instructions.

Table 4-15 External USB Hard Disk Test

Step Task Expected Result(s)

Check the External USB Hard Disk status light

1 Refer to Figure 8-146 on page 8-137.
indicators.

Create a dummy patient file on the Vivid q N scanner.

2
Save several images in the patient file.

3 Export the images to the External USB Hard Disk.

4 Delete the dummy patient file (including images) from

The deleted patient file and images are no longer listed.
the Vivid q N database.

Import the dummy patient file and images from the

5 The patient file is now listed in the Vivid q N database.
External USB Hard Disk.

Open the patient file and check that the images are The newly-imported images are displayed correctly on
6
available for review. the Vivid q N scanner.

Delete the dummy patient file (including images) from

7 The deleted patient file and images are no longer listed.
the Vivid q N database.

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4-3-3 SafeLock Cart Functional Tests

NOTE: In the event that when mounting the Vivid q N portable ultrasound scanner on the SafeLock Cart, the
unit does not lock firmly in position when inserted into the safelocks (or, if when removing the unit from
the Cart, it is difficult to disengage the safelocks), it is necessary to perform the alignment procedure as
described in 3-8-2 "Adjusting the SafeLock Cart Locking Mechanism" on page 3-68.

4-3-3-1 Main Shelf Movement Test

Table 4-16 Main Shelf Movement Test - Recommended

Step Task Expected Result(s)

Lift the release handle located on the left side of the The locking mechanism of the up and down movement
1
SafeLock Cart upwards. is released, allowing the main shelf to be raised.

While lifting the release handle, raise the shelf upwards Ensure that you do not apply too much force to move
2
and make sure it is able to reach its maximum height. the main shelf and that the shelf movement is smooth.

Press the release handle down, while pushing the main

3 The main shelf returns to its lowest position.
shelf back downwards to return it to its lowest position.

4-3-3-2 Brakes Function Test

Table 4-17 Brakes Function Test (SafeLock Cart - Front Castor Wheels) - Recommended

Step Task Expected Result(s)

Release the wheel lock (upper lever) on each front Ensure that the wheels move freely in all directions.
1 castor wheel by pulling it upwards. Push and pull the unit Check the wheels for wear and tear, and replace if
right, left, backwards and forwards. necessary.

Press the foot brake (lower lever) down on each front

Ensure that the wheels are locked and there is no
2 castor wheel to lock the wheels in position. Push and pull
movement in any direction.
the unit right, left, backwards and forwards.

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4-3-4 Back End Processor Tests

4-3-4-1 Magneto Optical Drive (MOD) Test

Table 4-18 MOD Test - Recommended

Step Task Expected Result(s)

Restart the system performing a full shutdown and During the boot-up process, verify that the messages
1 bootup, as described in "Power ON/Boot-up" on page 4- SCSI Adaptor Installation 2271149-2INS and MO are
3. displayed.

Insert a new MO Media Sony EDM-2300B (2.3G) into

2
the MOD.

Press Ctrl+F11 (or Alt+D) on the keyboard and select

3 The UtilMediaApp dialog box is displayed.
<Back End>, <Media Driver> and <MO>, as appropriate.

The message Media in drive G is accessible is

4 Select the IsMediaAcces button.
displayed.

The message Media is outside is displayed. Check

5 Select the EjectMO button.
that the media has actually been ejected.

The message Media is inside is displayed. Check that

6 Select the LoadMO button.
the media is actually inside.

The message Media in drive G was formatted

7 Select the Format button.
successfully is displayed.

The message Media in drive G has following

8 Select the GetVolInfo button. properties: Media Label = MY_LABEL,
Media File-System Name = FAT is displayed.

The message The Bytes Per Sector value of media

9 Select the Get BTPsector button.
in drive G is 512 is displayed.

The message Media Label set to TEST_LABEL1 is

10 Select the SetVolLabel1 button.
displayed.

The message Media in drive G has following

11 Select the GetVolInfo button. properties: Media Label = TEST_LABEL,
Media File-System Name = FAT is displayed.

12 Select the Exit button and close the Diagnostic

Application.

13 Press the Archive button on the keyboard. The Patient List window is displayed.

14 Press the Utilities button on the soft menu. The General Status window is displayed.

The Utility window is displayed, showing the message:

15 Press the Removable Media Utility button.
Free space on Media: 1096 MB.

Type the new label (for example, “Side1”), then select The message Current Media Name is:SIDE1. Media
16 the Format button. was formatted successfully is displayed.
Confirm “YES” to the warning message. MO Label: SIDE1, MO STATUS: MOUNTED

The message Media Ejected is displayed.

17 Select the Eject button.
MO STATUS: Ejected.

18 Select the OK button to exit the utility.

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4-3-4-2 DVD/CD Writer Test

Table 4-19 DVD/CD Writer Test - Recommended

Step Task Expected Result(s)

Connect the DVD to the power and to the system (see

1 "DVD/CD-RW Drive" on page 3-36). Connect a probe to System and DVD connected.
the system and power ON the system.

Create a new patient for this test.

2 The system scan and the name of the “Test Patient” is
Note: The term “Test Patient” refers to the newly created displayed in the top-left corner of the screen.
patient.

Holding the probe in the air, press the Record button to

3 start scanning. Continue recording until approximately The progress bar indicates “full with images or movies”.
20MB of data is acquired.

Press <Patient> button and then select End Exam from The following message is displayed:
4
the archive menu. Unsaved image(s). Which do you want to save?

A progress-bar is displayed showing that the images

5 Select All.
are being archived.

Press <Patient> button and then select Patients List

6 The Search/Create Patient window is displayed.
from the archive menu.

7 Select Test Patient and press Export. The Export pop-up is displayed.

Place a blank DVD media into the DVD/CD device.

8 Note: For information on types of media, see
"DVD/CD-RW Drive" on page 3-36.

A pop-up is displayed with the message:

9 Select To: CD/DVD Archive and press OK. Current media is not formatted. Do you wish to
format it?

10 Change the label to TEST-1 and press OK. A progress bar is displayed.

Copying begins and the progress bar displays copying

11 Press Select All and then press Copy. status. At the end, a message confirms the number of
items copied. Details are displayed in the Status field.

A progress bar and message are displayed asking you

12 Press OK to close the message and then press Done.
to wait.

Press Alt+E and select CD/DVD Writable (H:\) from the

13 The message Media Ejected is displayed.
menu.

14 Remove the DVD from the drive.

15 Delete the Test Patient that was added for the purpose
The Test Patient is removed from the patient list.
of this test.

16 Place the media into the drive and press the Import. The Export pop-up is displayed.

The following dialog is displayed:

17 Select CD/DVD Archive on the From: list and press OK.
IMPORT PATIENT - CD/DVD Archive

Copying begins and the progress bar displays copying

18 Press Select All and then press Copy status. At the end, a message confirms the number of
items copied. Details are displayed in the Status field.

A progress bar and message are displayed asking you

18 Press OK to close the message and then press Done.
to wait.

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Table 4-19 DVD/CD Writer Test (cont’d) - Recommended

Step Task Expected Result(s)

Press Alt+E and select CD/DVD Writable (H:\) from the

19 The message Media Ejected is displayed.
menu.

20 Remove the DVD from the drive.

The exams and images that were exported and

Verify that all of the saved exams and images of the
21 imported for the Test Patient should appear in the
Test Patient exist in the database.
database.

A message is displayed prompting the user to confirm

22 Select the Test Patient exams and press Delete.
the delete command.

23 Press OK to confirm delete (must confirm three times). The Test Patient is deleted from patient list.

4-3-4-3 Plug and Scan Test

Table 4-20 Plug and Scan Test - Recommended

Task Expected Result(s)

Press the On/Off button on the control console for no

1 The system enters Standby mode.
more than 3 seconds.

The system remains in Standby mode, indicated by the

2 Turn OFF the system’s circuit breaker.
blinking On/Off button LED.

Turn ON the system’s circuit breaker. The system returns quickly to the Power-ON state -less
3
Press the On/Off Button. than 30 seconds.

Turn OFF the system’s circuit breaker. Turn ON the The system enters Standby mode and stays in this
4
system’s circuit breaker after entering to Standby mode. mode. The On/Off button LED is blinking.

Turn OFF the system’s circuit breaker. The system enters the Power-OFF state. The On/Off
5
Press the On/Off button. button LED is OFF.

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Section 4-4
Image Testing
This section provides guidelines for the following image testing checks:

- 2D Mode (B Mode) Checks - see below

- "M Mode Checks" on page 4-33
- "Color Mode Checks" on page 4-34
- "PW/CW Doppler Mode Checks" on page 4-36
- "Tissue Velocity Imaging (TVI) Checks" on page 4-37
- "Color Mode Checks" on page 4-34
- "Probe/Connectors Check" on page 4-38

NOTE: For more details, refer to the information provided in the Vivid q N User Manual.

4-4-1 2D Mode (B Mode) Checks

4-4-1-1 Introduction
The 2D Mode is the Vivid q N system’s default mode.

Status Window

Control Menu

Figure 4-10 2D Mode Screen Example

4-4-1-2 Preparations
1.) Connect one of the probes.
See "Connecting Probes" on page 3-58 for information about connecting the probes.
2.) Turn ON the scanner.
The 2D Mode window is displayed (default mode).

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4-4-1-3 Adjust the 2D Mode Controls

WARNING Always use the minimum power required to obtain acceptable images in accordance
with applicable guidelines and policies.
1.) Press 2D on the Operator Panel to access 2D mode.
2.) The following Image Controls are used to optimize the 2D picture.
Verify that all the listed controls are working as intended:
- Use Gain and TGC controls to optimize the overall image together with the Power control.
- Use Depth to adjust the range to be imaged.
- Use Focus to center the focal point(s) around the region of interest.
- Use Frequency (move to higher frequencies) or Frame rate (move to lower frame rate) to
increase resolution in image.
- Use Frequency (move to lower frequency) to increase penetration.
- Use the Reject control to reduce noise in the image.
- Use the DDP control to optimize imaging in the blood flow regions and make a cleaner, less
noisy image.
- Use UD Clarity (Cardiac) or UD Speckle reduce (non-cardiac) to reduce image speckle.
Extra care must be taken to select the optimal Speckle reduction level, as too much filtering
of speckle can mask or obscure desired image detail.
- Use Adaptive reject (Cardiac) to reduce near field haze and blood pol artifact without diluting
tissue appearance of moving structures.

4-4-2 M Mode Checks

Figure 4-11 M- Mode Screen Example

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4-4-2-1 Preparations
1.) Connect one of the probes.
See "Connecting Probes" on page 3-58 for information about connecting the probes.
2.) Turn ON the scanner.
The 2D Mode window is displayed (default mode).

3.) Press MM on the Operator panel to bring up an M-Mode picture on the screen.
4.) Use the trackball to position the cursor over the required area of the image.

4-4-2-2 Adjust the M Mode Controls

The following Image Controls are used to optimize the M mode picture.
Verify that all the listed controls are working as intended:

• Adjust Horizontal sweep to optimize the display resolution.

• Adjust Gain and TGC controls to adjust the range to be imaged.
• Use the Frequency (move to higher frequencies) or the Frame rate control (move to lower frame
rate) to increase resolution in image.
• Use the Frequency (move to lower frequency) to increase penetration.
• Adjust Focus to move the focal point(s) around the region of interest in the M-Mode display.
• Adjust Dynamic range to optimize the useful range of incoming echoes to the available grey scale.
• Adjust Compress and Edge Enhance to further optimize the display.
• Adjust Reject to reduce noise while taking care not to eliminate significant low-level diagnostic
information.

4-4-3 Color Mode Checks

4-4-3-1 Introduction
Color Flow screens are 2D or M Mode screens with colors representing blood or tissue movement.

Color Flow may be selected both from 2D mode, or from M mode, or a combination of these.

4-4-3-2 Preparations
1.) Connect one of the probes to the scanner’s left-most probe connector.
See "Connecting Probes" on page 3-58 for information about connecting the probes.
2.) Turn ON the scanner.
The 2D Mode window is displayed (default mode).

4-4-3-3 Select Color 2D Mode

1.) From an optimized 2D image, press Color.
2.) Use the trackball (assigned function: Pos) to position the ROI frame over the area to be examined.
3.) Press Select. The instruction Size should be highlighted in the trackball status bar.

NOTE: If the trackball control Pointer is selected, press trackball to be able to select between Position
and Size controls.

4.) Use the trackball to adjust the dimension of the ROI.

4-4-3-4 Adjust the Color 2D Mode Controls

• Adjust the Active mode gain to set the gain in the color flow area.
• Adjust Scale to the highest setting that provides adequate flow detection.

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NOTE: The scale value may affect FPS, Low Velocity Reject, and Sample Volume.

• Adjust Low Velocity Reject to remove low velocity blood flow and tissue movement that reduces
image quality.
• Adjust Variance to detect flow disturbances.
• Adjust Sample volume (SV) to a low setting for better flow resolution, or a higher setting to more
easily locate disturbed flows
• Adjust Frequency to optimize the color flow display. Higher settings improve resolution. Lower
settings improve depth penetration and sensitivity. This does not affect the frequency used for 2D
and M-Mode.

NOTE: The Frequency setting may affect FPS, SV and Low Velocity Reject.

• Adjust Power to obtain an acceptable image using the lowest setting possible.

NOTE: The Power setting affects all other operating modes.

Adjust the following settings to further optimize display of the image:

• Use Invert to reverse the color assignments in the color flow area of the display.
• Use Tissue priority to emphasize either the color flow overlay, or the underlying grey scale tissue
detail.
• Use Baseline to emphasize flow either toward or away from the probe.
• Use Radial and Lateral Averaging to reduce noise in the color flow area.
Radial and Lateral Averaging smooths the image by averaging collected data along the same
horizontal line. An increase of the lateral averaging will reduce noise, but this will also reduce the
lateral resolution.

4-4-3-5 Select Color M Mode

1.) Select M Mode (see: "M Mode Checks" on page 4-33).
2.) Use the trackball (assigned function: Pos) to position the ROI frame over the area to be examined.
3.) Press Select. The instruction Size should be highlighted in the trackball status bar.

NOTE: If the trackball control Pointer is selected, press trackball to be able to select between Position
and Size controls.

4.) Use the trackball to adjust the dimension of the ROI.

4-4-3-6 Adjust the Color M Mode Controls

• Adjust the Active mode gain to set the gain in the color flow area.
• Adjust Scale to the highest setting that provides adequate flow detection.

NOTE: The scale value may affect FPS, Low Velocity Reject, and Sample Volume.

• Adjust Low Velocity Reject to remove low velocity blood flow and tissue movement that reduces
image quality.
• Adjust Variance to detect flow disturbances.
• Adjust Sample volume (SV) to a low setting for better flow resolution, or a higher setting to more
easily locate disturbed flows.
• Adjust Frequency to optimize the color flow display. Higher settings improve resolution. Lower
settings improve depth penetration and sensitivity. This does not affect the frequency used for 2D
and M-Mode.

NOTE: NOTE: Frequency setting may affect FPS, SV and Low Velocity Reject.
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• Adjust Power to obtain an acceptable image using the lowest setting possible.

NOTE: The Power setting affects all other operating modes.

Adjust the following settings to further optimize display of the image:

• Use Invert to reverse the color assignments in the color flow area of the display.
• Use Tissue priority to emphasize either the color flow overlay, or the underlying grey scale tissue
detail.
• Use Baseline to emphasize flow either toward or away from the probe.
• Use Radial and Lateral Averaging to reduce noise in the color flow area. Radial and Lateral
Averaging smooths the image by averaging collected data along the same horizontal line. An
increase of the lateral averaging will reduce noise, but this will also reduce the lateral resolution.

4-4-4 PW/CW Doppler Mode Checks

4-4-4-1 Introduction
PW and CW Doppler are used to measure velocity (most often in blood).

Doppler mode can be used with a special pencil probe or with an ordinary probe. By using an ordinary
probe, you can first bring up a 2D picture for navigation purposes and then add PW/CW Doppler.

4-4-4-2 Preparations
1.) Connect one of the probes to the scanner.
See "Connecting Probes" on page 3-58 for information about connecting the probes.
2.) Turn ON the scanner
The 2D Mode window is displayed (default mode).

3.) If needed, adjust the Display’s Brightness and Contrast setting.

4.) Press PW or CW to start Pulsed Wave Doppler (PW) or Continuous Wave Doppler (CW).
5.) Use the trackball to select the Area of Interest (Sample Volume) in PW or direction of interest in CW.

4-4-4-3 Adjust the PW/CW Doppler Mode Controls

Adjust the Active mode gain to set the gain in the spectral Doppler area.

• Adjust Low velocity reject to reduce unwanted low velocity blood flow and tissue movement.
• In PW mode, adjust Sample volume to low setting for better resolution, or higher setting to more
easily locate the disturbed flows.
• Adjust the Compress setting to balance the effect of stronger and weaker echoes and obtain the
desired intensity display.
• Adjust Frequency to optimize flow display. Higher setting will improve resolution and the lower
setting will increase the depth penetration.

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• Adjust Frame rate to a higher setting to improve motion detection, or to a lower setting to improve
resolution.

NOTE: Frequency and Frame rate settings may affect the Low Velocity Reject.

• Adjust Power to obtain an acceptable image using the lowest setting possible. This is particularly
important in CW mode, as the energy duty cycle is 100% (constant).

NOTE: The Doppler Power setting affects only Doppler operating modes.

• Adjust the following settings to further optimize the display of the image.
• Use the Horizontal sweep to optimize the sweep speed.
• To view signal detail, adjust Scale to enlarge the vertical spectral Doppler trace.
• Use Invert to reverse the vertical component of the spectral Doppler area of the display.
• Use Angle correction to steer the ultrasound beam to the blood flow to be measured.

4-4-5 Tissue Velocity Imaging (TVI) Checks

4-4-5-1 Introduction
TVI calculates and color codes the velocities in tissue. The tissue velocity information is acquired by
sampling of tissue Doppler velocity values at discrete points. The information is stored in a combined
format with grey scale imaging during one or several cardiac cycles with high temporal resolution.

4-4-5-2 Preparations
1.) Connect one of the probes, to the scanner’s left-most probe connector.
See "Connecting Probes" on page 3-58 for information about connecting the probes.
2.) Turn ON the scanner
The 2D Mode window is displayed (default mode).

3.) If needed, adjust the Display’s Brightness and Contrast setting.

4.) Press TVI.
5.) Use the trackball (assigned function: Pos) to position the ROI frame over the area to be examined.
6.) Press Select. The instruction Size should be highlighted in the trackball status bar.
NOTE: If the trackball control pointer is selected, press trackball to be able to select between Position
and Size controls.
7.) Use the trackball to adjust the dimension of the ROI.

4-4-5-3 Adjust the TVI Controls

• To reduce quantification noise (variance), the Nyquist limit should be as low as possible, without
creating aliasing. To reduce the Nyquist limit: Reduce the Scale value.
NOTE: The Scale value also affects the frame rate. There is a trade off between the frame rate and
quantification noise.
• TVI provides velocity information only in the beam direction. The apical view typically provides the
best window since the beams are then approximately aligned to the longitudinal direction of the
myocardium (except near the apex). To obtain radial or circumferential tissue velocities, a
parasternal view must be used. However, from this window the beam cannot be aligned to the
muscle for all the parts of the ventricle.

NOTE: PW will be optimized for Tissue Velocities when activated from inside TVI.

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4-4-6 Probe/Connectors Check

CAUTION TAKE THE FOLLOWING PRECAUTIONS WITH THE PROBE CABLES:

- KEEP AWAY FROM THE WHEELS
- DO NOT BEND
- DO NOT CROSS CABLES BETWEEN PROBES

Table 4-21 Probe and Connectors Checks

Step Task Expected Result(s)

1. Press Probe on the Operator Panel. A list of the connected probes will pop up on the screen.

2. If not already selected. Use the trackball to select the desired An application menu for the desired probe is listed on
probe. the screen.

3. Trackball to the desired application

Press Select to launch the application.
The selected application starts.
To change application without changing the current probe,
press Appl. on the Operator Panel.

4. Verify no missing channels All channels are functioning.

5. Verify there are no EMI/RFI or artifacts specific to the probe. No EMI/RFI or artifacts.

6. Test the probe in each active connector slot.

The screen will display pictorial data each time
See "Connecting Probes" on page 3-58.

7. Do a leakage test on the probe.

The connected probe passes the test.
See "Electrical Safety Tests" on page 10-19.

8. Repeat this procedure for all available probes.

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Section 4-5
System Turnover Checklist
Before returning the Vivid q N ultrasound scanner to regular operational use, the System Configuration
settings should be checked. In 2D-Mode, press Config on the keyboard and check the settings in
accordance with those listed or referenced in Table 4-22 below

4-5-1 Software Configuration Checks

Table 4-22 Software Configuration Checklist

Step Task Check

1 Check the date and time settings. Refer to "Date and Time Adjustments" on page 3-71.

2 Check the language settings.Refer to "Language Selection" on page 3-72.

Ensure that all of the software options are configured correctly. Refer to "Software Options
3
Configuration" on page 3-84.

4 Ensure that the hospital details are configured correctly. Refer to Table 3-6 on page 3-70.

Ensure that the VCR is configured as required for the specific site and country. Refer to video
5
converter setup - see Figure 3-45 on page 3-48.

Ensure that the measurement units are configured as required for the specific site and country.Refer
6
to "Units of Measure" on page 3-74.

Ensure that the connectivity network settings have not been modified and are configured as required
7
for the specific site. Refer to "Set the Scanner’s Network Information" on page 3-99.

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Section 4-6
Site Log

Table 4-1: Vivid q N Site Log

Date Service Person Problem Comments

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Table 4-1: Vivid q N Site Log (cont’d)

Date Service Person Problem Comments

Chapter 4 - General Procedures and Functional Checks 4-41

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Chapter 5
Components and Function (Theory)

Section 5-1
Overview
5-1-1 Purpose of Chapter 5
This chapter explains concepts, component arrangement, and sub-system functions for both the
Vivid q N systems. It also describes the power distribution system and probes.

Table 5-1 Contents in Chapter 5

Section Description Page Number

5-1 Overview 5-1

5-2 General Information 5-2

5-3 Front End Unit 5-6

5-4 Back End Processor 5-21

5-5 External Input/Output (I/O) 5-29

5-6 Power Supply System 5-30

5-7 Monitor and Operator Panel 5-34

5-8 ECG Module 5-39

5-9 ECG/Respiratory Module 5-41

5-10 Peripherals 5-46

5-11 Cooling System 5-48

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Section 5-2
General Information
The Vivid q N system is an ultra-light handheld ultrasound scanner that can be used with both phased,
linear and curved array ultrasound probes and Doppler (Pedof) probes.

Weighing only 5 kg (11 lb), each system is extremely versatile and - depending upon the installed
software - can be used for various imaging modes, such as:

• 2D Gray Scale and 2D Color Flow imaging

• M-Mode Gray Scale imaging
• Color M-Mode
• Doppler
• Different combinations of the above modes

5-2-1 Introduction

ECG Connector
Pencil Probe Connector

RS Probe Connector

Operator Panel
2 x USB Ports
(not visible in illustration - recommended for
connection of USB storage devices e.g. Memory Stick)

Figure 5-1 Front and Side View of the Vivid q NSystem

The Vivid q N systems are equipped with a highly efficient power supply, resulting in low power
consumption and minimal acoustical noise. Among other significant features are the following:

• Integrated, low-power Front End (uses advanced ASIC and FGPA technologies).
• Open connectivity using multiple USB ports
• High-performance 15" LCD monitor
• Low profile, backlit keyboard

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Vivid q N systems have a digital beam forming system (incorporated in the Front End) that can handle
up to 192 element linear probes using multiplexing.

Signals flow from the Probe Connector Panel, to the Front End (FE) Electronics, to the Back End
Processor (BEP), and finally are displayed on the monitor and peripherals.

In addition, the Vivid q N systems enable acquisition of the following signals: ECG, and external ECG.
The ECG module, which supports acquisition of three bipolar ECG channels
(leads I, II, III), is incorporated in the cabinet cage assembly to provide ECG signals to synchronize
cardiac ultrasound image acquisition. Additionally, other analog inputs from devices such as treadmills
are processed.

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5-2-2 Signal Flow

The two TR32 Boards in the Front-End Processor generate the strong bursts transmitted by the probes
as ultrasound into the body. The Transmit bursts are routed from the TR32 Boards via the Probe and
MUX Board (P&M), to the ultrasound probe located on the board.

Weak ultrasound echoes from blood cells and body structure are received by the probes and routed via
the Probe & MUX Board back to the TR32 Boards. The TR32 Boards amplify these signals, convert
them to a digital signal and do the beam forming.

The vector data streams (one per each MLA) generated by the Beam Former are routed to the
RFI Board for further processing by the Demodulator FPGA and DSP and then the signals are
transferred via the PCI bus to the Back-End Processor where they are converted to video. The video
signals are routed to the internal LCD monitor and to the VGA connector located on the back panel for
connection of external monitor or VCR (via special adaptor).

5-2-2-1 System Configuration and Software

System configuration is stored on a hard disk drive inside the Back-End Processor.

At power up, all necessary software is loaded from the hard disk.

5-2-2-2 Operator Panel

The user initiates system operations via the Operator Panel that has ultrasound-specific buttons,
mode-dependent softkey buttons and an alphanumeric keyboard.

5-2-2-3 Electronics
Vivid q N internal electronics are divided into three main components:

• Front End (FE) Processor

• Back End Processor (BEP)
• DC/DC Power Supply (DC/DC PS)
For both Vivid q N systems, internal electronics comprise a single card cage that contains both the FEP
and the BEP. The interconnecting signals between the two sections are routed internally via a flex
board. The power lines from the DC/DC PS are routed internally via two cables, to the BEP and FEP.
The video signals are routed from the BEP to the LCD via a flex cable. The interconnection to the
operator keyboard is via a dedicated cable. An additional flex connects the ECG module to one of the
USB ports located on the keyboard.

The main functional blocks in the Vivid q N systems are listed below, and described in detail in this
chapter, as follows:

• Front End (FE) Processor - see Section 5-3 "Front End Unit" on page 5-6
• Back End Processor (BEP) - see Section 5-4 "Back End Processor" on page 5-21
• Internal and external cable interconnections - see Section 5-5 "External Input/Output (I/O)" on page
5-29
• Monitor & Keyboard - see Section 5-7 "Monitor and Operator Panel" on page 5-34
• Power Supply System - see Section 5-6 "Power Supply System" on page 5-30
• Peripherals - see Section 5-10 "Peripherals" on page 5-46
For a detailed block diagram of the Vivid q N system, refer to Figure 5-2 "Vivid q N System Block
Diagram" on page 5-5.

5-4 Section 5-2 - General Information

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5-2-3 Vivid q N Systems - Block Diagram

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Chapter 5 - Components and Function (Theory) 5-5

GE
DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 5-3
Front End Unit
5-3-1 General Information
The Vivid q N Front End system (see diagram in Figure 5-4 on page 5-8) is divided into two subsystems:

1.) Scanner Subsystem

Consists of the RFI Board (Scan Controller and tissue processing).
For a detailed description, see RFI Board on page 5-11.
2.) Front End Subsystem
Includes the following:
- Two TR32 Boards (each board includes a 32-channel digital Beamformer)
For a detailed description, see TR32 Boards (Transmitter/Receiver) on page 5-15.

- P&M (Probe & MUX Board) - includes CW BF & HVMUX

For a detailed description, see "Probe and MUX (P&M) Board" on page 5-18.

5-6 Section 5-3 - Front End Unit

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

FRONT END

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Chapter 5 - Components and Function (Theory) 5-7

GE
DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

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5-8 Section 5-3 - Front End Unit

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

5-3-2 Front End Unit - Location in the System

The Front End unit is located in the Bottom assembly, on the right side, as shown in Figure 5-5.

BEP

Front End

Power Supply

RS Probe Connector

Figure 5-5 Bottom Assembly showing Location of Front End

ECG Module
Keyboard
Assembly

BEP Cables ECG Cable

Figure 5-6 Keyboard Assembly in Opened Position

WARNING When opening and closing the Keyboard Assembly, take care not to damage the cables
connected to the BEP (indicated in Figure 5-6, above).

Chapter 5 - Components and Function (Theory) 5-9

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

RFI Board

Probe and MUX Board

TR32 Boards
(located below
the RFI Board)

Figure 5-7 Bottom Assembly showing Position of Boards (RFI,TR32, P&M)

5-10 Section 5-3 - Front End Unit

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

5-3-3 RFI Board

The RFI Board combines the following functionalities:

• Front End Control

• Radio Frequency & Tissue Processing
• PCI Bus Interface

5-3-3-1 Tasks Performed by the RFI Board

• System Master Clock generator
• Transmitter Control
• ATGC Control
• Receive Focusing Control
• Analog Test Signal Generator
• Tx voltage Enable/Disable
• Probe Sensing
• Control of TR32 and P&M Boards
• Ultrasound data acquisition and processing

Figure 5-8 RFI Block Diagram

5-3-3-2 Watchdog and Power ON Reset

For safety reasons, a HW watchdog stops ultrasound transmit and resets the DSP if the DSP stops
toggling the watchdog inputs.
Once enabled, it is not possible to disable the watchdog unless the board is reset, or power is cycled.

5-3-3-3 Boot-up of DSP and Firmware

When the power is turned ON, the DSP is reset, and all FPGAs are blank. The DSP is connected to PCI
directly, and can only boot up with help from the Host.

Chapter 5 - Components and Function (Theory) 5-11

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

5-3-3-4 FPGA Download

The FPGAs contain no configuration upon power-ON; FGPA Download proceeds as follows:
1.) The actual FPGA contents (bit-streams) are written into DSP memory from the Host.
2.) The DSP configures serial port 0 to aid configuration.
3.) The DSP writes the bit-streams to serial port 0.
4.) The DSP verifies that the FPGAs are configured correctly.

5-3-3-5 PCI Connection

The RFI Board interfaces directly to the PCI bus via the DSP PCI to the local bus bridge.

5-12 Section 5-3 - Front End Unit

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

5-3-3-6 RFI Board Connectors

P5 to P&M

P14 to Power Supply

P6
PCI Flex to RFI

J1 to TR32 Boards

J2 to TR32 Boards

Figure 5-9 RFI Board Connector Locations

Table 5-2 RFI Board Connectors

Connector # Description
P5 To P&M

P6 PCI Flex to RFI

P14 To power supply

J1 To TR32 Boards
J2 To TR32 Boards

Chapter 5 - Components and Function (Theory) 5-13

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Table 5-3 RFI Board - Input DC Voltages

Input Description Connector - PIN# Connected From
+3.3 V DC voltage from PS P14 1-4 From PS

HVP_IN Fixed DC high voltage +80 V P14-9 From PS

HVN_IN Fixed DC high voltage -80 V P14-11 From PS

+THV Transmit high voltage P14-12 From PS

varies from 0 to +50 V
-THV Transmit high voltage P14-14 From PS
varies from 0 to -50 V

+5 V_IN DC voltage from PS P14-16 From PS

-5 V_IN DC voltage from PS P14-20 From PS

+12 V_IN DC voltage from PS P14-18 From PS

1.8 V DC voltage from PS P1421, 22 From PS

5-3-3-7 Probe Management

5-3-3-7-1 Mechanism
The RFI Board performs the following probe management functions:
• Controls the selection of a probe connector
• Senses the Probe type
• Senses the Scan Plane Angle on TE probes
• Senses the Probe temperature
• If the temperature exceeds the maximum temperature, the RFI stops scanning and disables
Tx voltage.
The temperature references are set to 41.3 oC and 43.0 oC
• If the temperature reading falls below minimum temperature, the RFI stops scanning and disables
Tx voltage.
The minimum temperature references are set to 15 oC. A temperature reading as low as 15 oC
indicates a probe temperature-sensing error.

5-14 Section 5-3 - Front End Unit

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

5-3-4 TR32 Boards (Transmitter/Receiver)

5-3-4-1 General Description

The TR32 has 64 receive channels and is made up of two identical TR32 Boards: TR32A and TR32B
(see Figure 5-10). Each TR32 Board is a complete 32-channel ultrasound Front End that includes the
following features and functions:

• 32 Transmitters
• 32 receiving channels, T/R switch, Pre-Amp, TGC
• 32 channel Beam Former
• First stage of Analog Beam-Former for CW mode, included in the receive input ASIC
• Clock distribution, starting with input at PECL level

Figure 5-10 TR32 Board Block Diagram

P1
P3

P2

Figure 5-11 Connectors on TR32 Board - Upper View

Chapter 5 - Components and Function (Theory) 5-15

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

J1
J3

J2

Figure 5-12 Connectors on TR32 Board - Bottom View

Table 5-4 TR32 Board Connectors

Connector # Description
P1 To RFI Board

P2 To RFI Board

P3 To P&M Board

J1 To lower TR32 Board

J2 To lower TR32 Board

J3 To lower TR32 Board

Table 5-5 TR32 Board - Input DC Voltages

Input Description Connector Connected
PIN# From
5 VA DC voltage, distributed via RFI Board J2-80, 81, 82 RFI
“A” indicates analog circuit

1.8 V DC voltage, distributed via RFI Board J2 85-96 RFI

3.3 V DC voltage, distributed via RFI Board J2 97-110 RFI

-5 VA DC voltage, distributed via RFI Board. J2 78 79 RFI

“A” indicates analog circuit

TXPSP (High Transmit high voltage J2 69,71,73 RFI

voltage positive) varies from +2.5 to +50 V distributed via RFI Board

TXPSN (High Transmit high voltage J2 70, 72, 74 RFI

voltage negative) varies from -2.5 to -50 V distributed via RFI Board

5-16 Section 5-3 - Front End Unit

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Each TR32 Board has 32 channels and includes a 32-channel Digital Beam Former (consisting of one
FOC32 ASIC).

Inputs are 32 probe lines that have gone through aperture selection, performed in the P&M Board.
Outputs are MLA0 and MLA1 digital buses from the Beam Former and CW output lines to the
Analog CW BF.

The MLA output bus of TR32B is connected to the MLA input bus of TR32A, giving a 64-channel BF on
the MLA output.

All required control, memory and clocks for the two TR32 Boards reside in the RFI Board.

The two TR32 Boards are linked together in parallel. The way in which they operate depends upon the
probe currently in use, and also on the current type of Transmit/Receive mode.

Transmit/Receive modes can be divided into two types, as shown in the following examples:

• CW Mode - half the channels transmit signals, and half the channels receive
signals, simultaneously.
• 2D Mode - signals are propagated between the channels; there is a specific
time delay between transmit and receive - data is then interpolated
in accordance with the delay, and the image is created.

The TR32 Boards are connected to the RFI Board by stacked connectors, as shown Figure 5-13 below.

RFI
Connectors

Probe & MUX

Connector

TR32 1 & 2
Stacked
Connectors

Figure 5-13 TR32 Board - Stacked Connectors

Chapter 5 - Components and Function (Theory) 5-17

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

5-3-5 Probe and MUX (P&M) Board

The Probe and MUX (multiplexer) Board enables acquisition and processing of signals from and to
probes connected to the front panel. The P&M enables up to 64 receive/transmit channels, and
performs the following functions:

• Receiving the channels and connecting them to the TR32 Boards

• Probe connectors
• High voltage MUX that selects 64 out of 128 inputs, routed to the TR32 boards
• Pencil's probe Pulser and receive pre-amplifier
• Analog Doppler processor: a signal path for CW mode containing analog Beam Former, Band Pass
filter, I/Q base band converter, high pass filter.

Figure 5-14 Probe and MUX Board - Block Diagram

5-18 Section 5-3 - Front End Unit

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

J3
J5

J1
Pencil Probe
Connector

J2
RS Probe
Connector

P3
Not connected!

Figure 5-15 Probe and MUX Board Connector Locations

Table 5-6 Probe and MUX Board Connectors

Connector # Description
J1 Pencil Probe Connector

J2 RS Probe Connector

J3 To Upper TR32 Board

J5 To RFI Board

Chapter 5 - Components and Function (Theory) 5-19

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Table 5-7 P & M Board Input DC Voltages

Input Description Connector - PIN# Connected From
12 V DC voltage, distributed in P&M Board J5-16..21 RFI Board

3.3 V DC voltage, distributed in P&M Board J5-5..8 RFI Board

-5 VA DC voltage, distributed in P&M Board J5-13..15 RFI Board

“A” indicates analog circuit

5 VA DC voltage J5-9..12 RFI Board

“A” indicates analog circuit

HVPSP Transmit high voltage varies from J5-2 RFI Board

+2.5 to +50 V
HVPSN Transmit high voltage varies from J5-1 RFI Board
-2.5 to -50 V

5-20 Section 5-3 - Front End Unit

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 5-4
Back End Processor
5-4-1 Introduction
The Back End Processor (BEP) supports the operation of the Vivid q N ultrasound unit and is the main
controller for the system.

A block diagram of the BEP is provided in Figure 5-17 "Vivid q N Back End Processor - Block Diagram"
on page 5-22.

The various components that comprise the Vivid q N BEP are described in the following sections:

• "ETX SBC Central Processing Unit (CPU)" on page 5-23.

• "ETX Base Board" on page 5-23.
• "Hard Disk" on page 5-25.
• "Fan Control" on page 5-25
• "RTC (BIOS) Battery" on page 5-25
• "Back End Processor - Location of Components" on page 5-26
•

BEP BEP Cables

Figure 5-16 Location of BEP in Bottom Assembly

Chapter 5 - Components and Function (Theory) 5-21

GE
DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

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5-22 Section 5-4 - Back End Processor

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

For reference, a list of abbreviations used in this section is provided in Table 5-8 below.
Table 5-8 Abbreviations and Definitions
Abbreviation Definition
BGA Ball Grid Array

CS Component Side

EMC Electro Magnetic Compatibility

FPGA Field Programmable Gate Array

HDD Hard disk drive

MTBF Mean Time Between Failures

PCI Peripheral Card Interconnect

PLD Programmable Logic Device

P&M Probe and MUX Board

PMC Power Management Controller

PS Power Supply

5-4-2 ETX SBC Central Processing Unit (CPU)

The ETX SBC Central Processing Unit (CPU), which is mounted on top of the ETX Base Board (see
page 5 - 23), controls and processes the internal Back End Processor operations. In addition, the CPU
supports the Front End via the PCI bus.

The CPU utilized in the Vivid q N ultrasound unit is a Pentium -M, 1.4 GHz Processor.

5-4-3 ETX Base Board

5-4-3-1 Overview of ETX Base Board Functions

The ETX Base Board connects all the peripheral modules to the ETX single board computer. The CPU
(see page 5 - 23) is mounted on top of the ETX Base Board.

The ETX Base Board provides interfaces to the following components:

• HDD
• Front End (RFI) Board
• USB ports
• Docking port, speaker phones and speaker jacks
• Keyboard
• Battery
• VGA
• Fans
• Power supply

The Power Management Controller (PMC), mounted on the ETX Base Board, ensures automatic
transition between the various power modes, stable DC condition, and provides power status LED display.

The Docking port, located on the rear panel of the ETX Base Board, provides the connections to the
Audio unit on the DIB, discrete control and status lines and 20V-DC power.

Refer to Figure 5-21 on page 5-27 for a view of the ETX Base Board showing the location of the various
connectors.

Chapter 5 - Components and Function (Theory) 5-23

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Figure 5-18 below shows a block diagram of the high level functions of the ETX Base Board.

Figure 5-18 ETX Base Board - Block Diagram

5-4-3-2 VGA Interface

The interface to the VGA is via the VGA connector on the rear side of the ETX Base Board. The VGA
port is connected to the DIB where VGA signals are converted to DVI and split into three channels to
drive the system LCD display (15" or 17", as applicable) and external monitor.

5-4-3-3 CardBus Interface

Not in use.

5-24 Section 5-4 - Back End Processor

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

5-4-4 Hard Disk

The Hard Disk is the main storage device of the Vivid q N ultrasound unit. The Hard Disk, which is
controlled by the CPU via signals from the IDE Bus, is partitioned into four drives, each of which is
designated for different operations, as follows:

• C: Drive: Execution of the operating system and the software application, and factory presets.
The partition size is 5 GB.
• D: Drive: User presets and data. The partition size is 5GB.
• E: Drive: Archiving of all images and reports. The partition size is the balance of available space
on the hard disk.
• F: Drive: Swap file partition. The partition size is 1GB.
The following additional partitions are hidden:

• Grub: 32MB
• Repository:10GB

NOTE: When connected to the system, a DVD device or disk-on-key will not necessarily be shown as
G drive.

5-4-5 Fan Control

The Fan board holds five fans and is mounted on the left side of the bottom assembly. A special fan
speed controller chip is used to control the fans’ speed. The Fan Board is connected to the BEP via the
Fan cable.

Each Fan has 3 wires: two 12V wires that supply power to the fans; a 3rd wire for sensing the fans’
speed.

Fan Board

Figure 5-19 Location of Fan Board in the Bottom Assembly

5-4-6 RTC (BIOS) Battery

The RTC (BIOS) battery provides power to the ETX real-time clock.

NOTE: The RTC (BIOS) Battery should be replaced every 2 years.

For instructions, refer to "BIOS Battery Replacement" on page 8-47.

Chapter 5 - Components and Function (Theory) 5-25

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

5-4-7 Back End Processor - Location of Components

From DC-DC Power Supply

To Fan Board

ETX SBC CPU

PCI Cable to RFI

Internal Battery

KBD

LAN
Docking Connector
VGA
Upper View

RTC (BIOS) Battery HDD

USB Port

PCMCIA
(Not in use)

Lower View

Figure 5-20 Views of the Back End Processor (BEP)

5-26 Section 5-4 - Back End Processor

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

5-4-7-1 BEP Connectors

Figure 5-21 Connectors on the BEP

J11 J6

J44 J13

J7

J19
J14

J18
J17

J16 J5
Table 5-9 BEP Connectors

Connector # Description
J7 VGA

J19 EXT DC INPUT

J18 DOCKING

J20 Speakerphones

J16 RFI
P1:P4* ETX

J5 LCD PANEL

J6 KEYBOARD
J17 PS UNIT

J14 H.D. Adaptor Card

J15 BATTERY

J13 CARDBUS

J10 RTC (BIOS) Battery

J8 Protection Key

J11:J12 FANS

J9 Speakers

*) All connections to P1, P2, P3 and P4 according to ETX specs.

Chapter 5 - Components and Function (Theory) 5-27

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Table 5-10 BEP Input DC Voltages

Input Description Connector - PIN# Connected From
EXT_DC 20 V DC from PS J17-1, 2, 3, 4, 5 PS

Battery Varies from 14 V to 16.7 V DC J17-11, 12, 13, 14, 15 PS

depending on battery capacity.
Distributed via PS.

+12 V_BE DC voltage from PS J17-19 PS

BE indicates Back End

5 V_STB DC voltage from PS J17-20 PS

STB indicates Standby

+5 V_BE DC voltage from PS J17-21,22, 23, 24 PS

BE indicates Back End

5-4-8 Left/Right Speakers

The L/R speakers are mounted on the front side of the bottom assembly. The audio signals are received
via a Jx connector connected to the Fan board - see Figure 5-19 on page 5-25.

5-28 Section 5-4 - Back End Processor

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 5-5
External Input/Output (I/O)
The Vivid q N system rear panel provides a few standard connectors for connecting the following
external devices:

• VGA port for connecting external monitor of VGA to S-Video adaptor.

• RJ-45 connector for LAN connection.
• Two USB ports for external peripherals
• 20V DC inlet - main DC power to the system.

1 2 3 4 5

6 7

Legend:
1. Two interchangeable USB ports (digital printer, DVD-RW/CD-RW and other peripherals).
2. Docking connector.
3. Port for DC IN (AC Adapter).
4. SVGA Output (VCR option or CRT monitor option).
5. LAN 10/100 Base-TX Ethernet network connector
6. PCMCIA port for PC card.
7. Ejection lever for PCMCIA device.

Figure 5-22 Vivid q NSystem - Rear Panel Connections

Chapter 5 - Components and Function (Theory) 5-29

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 5-6
Power Supply System
5-6-1 Electrical Power
The Vivid q N systems can operate at between 100 and 240 V at 50/60 Hz via an
AC/DC converter which supplies a 20 V DC output and 4.5 amps.

5-6-2 Introduction
The power system comprises two main building blocks:

• AC/DC Adaptor - an external unit connected to the system's rear panel (see Figure 5-22).
• DC/DC Power Supply Unit - located inside and mounted to the bottom assembly, provides the
system with both Low Voltage and High Voltage power, and also enables recharging of the battery.
- The Power Supply Unit controls the following main functions:
* Input switching stage - selects between the external DC source and the internal battery
* Back End Low Voltage power supply (LVPS)
* Standby power supply
* Front End Low Voltage power supply (LVPS)
* Front End High Voltage power supply (HVPS)
* Battery charger controlled by the Power Management controller
* Control circuitry (used for monitoring, charger control and auxiliary functions).
* The PS communicates with the host CPU via the SMBus

5-30 Section 5-6 - Power Supply System

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

5-6-3 Power Supply Unit Components

As shown in Figure 5-23 below, the Power Supply Unit comprises the following components:

• Rechargeable Battery
• PS Controller and Monitor
• DC Source Selector
• Battery Charger
• High Voltage Power Supply (HVPS)
• Low Voltage Power Supply (LVPS)

Figure 5-23 Vivid q N Power Supply Unit Components - Block Diagram

5-6-3-1 Critical Temperature Sensor

The PS Unit includes temperature sensors. When the monitoring application measures the maximum
temperature limit or above, it will shut down the system. After the temperature settles down, the PS unit
will enable the DC-DC operation.

5-6-4 DC Source Selector

This circuitry selects the source of the power. When the AC-to-DC converter input into the system is
higher than 18 V, the system will be powered by the AC-to-DC converter. Otherwise, the selector will
look for an alternative power source (the battery), expecting to receive between 12 and 16V DC.

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J17

J14

Figure 5-24 DC Source Selector

Table 5-11 DC Source Selector Connectors

Connector # Description
J14 To RFI

J17 To BEP

5-6-5 Rechargeable Battery Pack Assy (GPA)

The lithium ion rechargeable battery provides a backup mechanism to the Vivid q N system whenever
an AC power source is not available. The battery module is supplied with a lithium ion rechargeable
battery pack (GPA) installed in the battery bay, as standard.

The Vivid q N scanner has built-in charger functionality (see Figure 5-23 on page 5-31) and switches
automatically from battery operation to AC operation and vice versa.

When shutting down the system, leave the main power cable connected to keep the battery fully charged.

NOTE: The lithium ion technology used in the system's battery is significantly less hazardous to the
environment than the lithium metal technology used in some other batteries.

NOTE: The battery is designed to be replaced every 2 years.

CAUTION The battery is designed to work with Vivid q N systems only. Only use the batteries authorized
by GE.

WARNING Used batteries should not be placed with common household waste products. Contact
your local authority for the location of a chemical waste collection program nearest to
you.
5-32 Section 5-6 - Power Supply System
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CAUTION The battery has a safety device.

• Do not disassemble or alter it. Charge the batteries only when the ambient temperature is between
0° and 65° C (32° and 149 °F) and discharge the batteries between -10° and 55° C (14° and 131 °F).
• Do not short-circuit the battery by directly connecting the battery terminals with metal objects.
• Do not heat the battery or incinerate.
• Do not expose the battery to temperature over 60° C (140° F). Keep it away from fire and other heat
sources.
• Do not charge the battery near a heat source, e.g. fire or heaters.
• Do not leave the battery in direct sunlight.
• Do not pierce the battery with a sharp object, hit it, or step on it.
• Do not use a damaged battery. Do not solder a battery.
• Do not connect the battery to an electrical outlet.

CAUTION If the Vivid q N portable ultrasound system is not being used for periods of one month or longer, the
battery should be removed during lengthy non-use period.

CAUTION To avoid the battery bursting, igniting, or fumes from the battery causing equipment damage,
observe the following precautions:
• Do not immerse the battery in water or allow it to get wet.
• Do not put the battery into a microwave oven or pressurized container. If the battery leaks or emits
an odor, remove it from all possible flammable sources.
• If the battery emits an odor or heat, is deformed or discolored, or in a way appears abnormal during
use, recharging or storage, immediately remove it and stop using it.
• If you have any questions about the battery, consult GE or your local representative.

Recommended storage conditions of battery pack:

Short term (less than one month): 0° C (32 °F) to 50 °C (122 °F)

Long term (more than three months): 10° C (50 °F) to 35 °C (95 °F).

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Section 5-7
Monitor and Operator Panel
5-7-1 Keyboard and Operator Panel
Figure 5-25 below illustrates the layout of the keyboard and operator panel. The buttons and controls
are grouped together for ease of use; the different areas of the keyboard and operator panel include the
following:

• Soft menu Keys – part of the Extended Keyboard

• TGC
• GAIN rotary
• Alphanumeric KB
• Extended KB
• Trackball
• Trackball buttons
• Front panel
• Hand-rest area of front-panel

Figure 5-25 Vivid q N System — Keyboard and Operator Panel Layout

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The Vivid q N keyboard unit comprise the main user-interactive devices: an alphanumeric keyboard, a
1.5" trackball, and an extended keyboard. In addition, it includes one or more printed circuit boards
(PCBs) designed to carry the various electronic components - these include the keyboards’ controller,
TGC potentiometers, USB Hub, and backlight illumination.

Figure 5-26 below shows a high-level functional block diagram of the keyboard unit. The individual
components are described in the Keyboard and Operator Panel Components section, page 5-35.

Figure 5-26 Vivid q N Keyboard — Block Diagram

5-7-2 Keyboard and Operator Panel Components

5-7-2-1 Power ON/OFF Button

The Power On/Off button receives 3.3 V from the BEP. Once shorted, this voltage is routed to the
PMC which will activate or perform the appropriate task, as required.

5-7-2-2 Alphanumeric Keyboard

The Vivid q N alphanumeric keyboard, with a key arrangement similar to that of a laptop keyboard, is
based on the global GE International standard keyboard requirements.

The alphanumeric keyboard has a PS/2 interface and supports all standard alpha-numeric functionality,
such as, auto-repeat, standard ASCII output codes, etc.

Specially designed, high-quality key caps - together with controllable backlighting - provide a keyboard
that is comfortable and easy to use.

The upper row of functional keys (F1 - F11), are clearly identified as being assigned to specific
ultrasound functions.

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5-7-2-3 TGC Sliders

There are six linear Time Gain Compensation (TGC) sliders located to below the alphanumeric
keyboard, at the left corner (see Figure 5-25 on page 5-34).

These keys, that slide horizontally, are used to compensate for depth-related attenuation in an image.

5-7-2-4 Gain Rotaries

The Gain Rotaries (which may be rotated or pressed) are located above the TGC Sliders. The lower
Gain Rotary is used for 2D Gain and the upper Gain Rotary is used for Active mode,

5-7-2-5 Extended Keyboard

The Extended keyboard is the ultrasound- specific keyboard which is used to activate the ultrasound
system. This keyboard is controlled via the USB hub located on the keyboard PCB.

5-7-2-6 Trackball
The Vivid q N operator panel has a 1.5" trackball centrally located above the hand-rest area to provide
easy operation.

The trackball has a PS/2 interface and supports a variety of basic PC operations and specific ultrasound
controls.

5-7-2-6-1 Trackball Buttons

The buttons surrounding the Trackball (defined as Trackball buttons) can be divided into two groups:

• Set and Menu Buttons

These are equivalent to the normal PC mouse left and right click (Set = left-click; Menu = right-click).
The operation of these buttons is supported via the PS/2 Board.
• Zoom, Trackball, and Store Buttons
These buttons, even though located beside the trackball, are part of the External Keyboard buttons
and not part of the Alphanumerical or regular trackball buttons. The operation of these buttons is
supported via the USB hub located on the keyboard.

5-7-2-7 Key and Backlight Illumination

The keys on the operator panel are illuminated according to their current status/availability, as follows:

• Green - key function is currently active.

• White - key function is available (but not active) in the currently-selected
scanning mode and/or options enabled.
• No illumination - key is not available in the currently-selected scanning mode and/or
options enabled.
Three separate backlight illumination functions are provided:

• On the Alphanumeric Keyboard:

The complete alphanumeric keyboard has backlit illumination which is controlled by commands
coming from the BEP via the USB Hub.

• On the Extended Keyboard:

Each key on the extended keyboard has its own backlight illumination which is controlled by the
BEP via the USB Hub. Available keys are illuminated.

• Active Key Backlight:

Keys which have an On/Off position (enabled/disabled) are illuminated with a green backlight to
inform a user of the current state.

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5-7-2-8 USB Hub

The USB connection arrives from the BEP. The USB hub drives the following devices:

• Keyboard controller
• Two general-purpose ports
(current up to 600 mA per port, over-current limit should be used).

5-7-2-9 Power Interface

Power to the keyboard is provided via the BEP keyboard connector.

Two different voltages are supplied to the keyboard:

1.) 3V standby for driving the power On/Off and status LEDs.
2.) 5V BE (Back End) is used for the remaining circuits.

The keyboard operates with ±5% voltage deviation on each supply.

The keyboard has current-limiting circuitry (implemented on the BEP), to protect it against excessive
current consumption (via the USB and/or short circuits).

5-7-2-10 Keyboard ID
The keyboard PCB contains an EEPROM which stores a variety of information about the keyboard such
as, GE part number, manufacturing date, and revision # of the PCB hardware.

The EEPROM size is 1KB.

5-7-2-11 Keyboard Connectors

2 x USB Ports for

customer use
ECG Module Connection

USB Input Control

and PS2 BUS

Figure 5-27 Keyboard Module Connectors

Chapter 5 - Components and Function (Theory) 5-37

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5-7-2-12 LCD Display Unit

The display monitor is a 15" LCD and is connected via a flex cable to the BEP, as shown in Figure 5-28.

Monitor
(LCD Display)
Flex Cable

BEP

Figure 5-28 LCD Display - Flex Cable Connection to BEP

5-38 Section 5-7 - Monitor and Operator Panel

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Section 5-8
ECG Module
5-8-1 Overview
The Vivid q N ECG Patient I/O module is designed to enable acquisition of the following signals: ECG
and external ECG. The different pins on the ECG input connector are specifically assigned to support
either External ECG or Internal ECG:

• The Internal ECG module supports acquisition of two bipolar ECG channels: leads I, II.
• The External ECG module supports acquisition of a single bipolar ECG input channel ranging
from -1 to +1 volt allowing amplification of 1000. The minimal allowed impedance is 10 M ohm.
The ECG module is located under the keyboard assembly (see Figure 5-6 on page 5-9). All power and
communication is supplied to the ECG module via the USB hub located in the keyboard module as
shown in Figure 5-29 below.

Isolated Grounded
Part Part

ECG Input USB

Cable
3 Leads

Front Rear

Figure 5-29 ECG Patient I/O Module

A general block diagram of the ECG Patient I/O Module is shown in Figure 5-30 below.

Figure 5-30 ECG Patient I/O Module - Block Diagram

Chapter 5 - Components and Function (Theory) 5-39
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5-8-2 ECG Patient I/O Module Specifications

5-8-2-1 Power Consumption

The ECG and Ext-ECG modules use 5 V (taken from the USB socket on the host).

Estimation: 80mA for ECG function and 50mA when working with EXT-ECG function.

5-8-2-2 Sample Rate

Sampling rate of the ECG signals is: 600 samples/second.

5-8-2-3 Bandwidth
The ECG Bandwidth is 0.05 to 150Hz.

5-8-3 Isolation
The ECG signals are isolated from the Vivid q N system to comply with IEC601-1 type CF device
classification. All leakage and auxiliary currents apply the values listed in Table 5-12 below (taken from
table IV in IEC601-1, section 19.3):
Table 5-12 Leakage and Auxiliary Current Values

Leakage Current Normal Condition Single Fault Condition

Earth leakage current 0.5mA 1mA

Enclosure leakage current 0.1mA 0.5mA

Patient leakage current 0.01mA 0.05mA

Patient auxiliary current 0.01mA 0.05mA

The ECG signals have double, reinforced isolation (B-a) from live parts. Hence, creepage distance and
air clearance in the module are 8 mm and 5 mm respectively, to withstand 4000 volts isolation between
applied part and grounded part.

The applied parts and enclosure have basic isolation (B-a).Therefore, creepage distance and air
clearance in the module are 4 mm and 2.5 mm respectively, to withstand 1500 volts isolation between
applied parts and enclosure.

5-40 Section 5-7 - Monitor and Operator Panel

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Section 5-9
ECG/Respiratory Module
The Internal ECG/Respiratory Board enables ECG, Respiratory and External ECG functionality, as
explained in Section 5-9-1, below.

The installation of the Internal ECG/Respiratory Board is prerequisite for using the External ECG/
Respiratory Interface, as explained in "Internal ECG/Respiratory Board" on page 5-41.

5-9-1 Internal ECG/Respiratory Board

5-9-1-1 Overview
The Vivid q N Internal ECG/Respiratory module is designed to enable acquisition of the following
signals: ECG, Respiratory and external ECG.

The Internal ECG/Respiratory Board is located in the cabinet cage assembly (refer to Figure 5-6 on
page 5-9). All power and communication is supplied to the ECG module via the USB hub located in the
keyboard module as shown in Figure 5-31, below.

Figure 5-31 ECG/Respiratory Board - Power and Communication

Connections to and from the Internal ECG/Respiratory Board directly to the patient are illustrated in
Figure 5-32, below.

Internal
ECG/Respiratory P atient
Board

E C G & R es p

Ultras ound
S ys tem

Figure 5-32 Connection between the Internal ECG/Respiratory Board and the Patient

Chapter 5 - Components and Function (Theory) 5-41

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5-9-1-2 Specifications

Table 5-13 Internal ECG/Respiratory Board Specifications - General

Characteristic Specification

Ground Isolation 4 kV rms

Table 5-14 Internal ECG/Respiratory Board Specifications - ECG

Characteristic Specification

Patient Cable 3 leads IEC/AHA codes

Input Range (ac) 10 mV peak-to-peak

Input Range (dc) Up to ± 850 mV

Bandwidth (-3db) 1.98 — 31.2 Hz (for Monitor use only)

Lead Fault Indicator Yes

A2D resolution 12 bit, 2’complement

Sample Rate 1000

Table 5-15 Internal ECG/Respiratory Board Specifications - External ECG

Characteristic Specification

Input Range (ac) 10 V peak-to-peak

Bandwidth (-3db) 0.8 — 65.5 Hz (65.5 Hz in firmware)

Lead Fault Indicator Yes

A2D resolution 12 bit, 2’complement

Sample Rate 1000

Table 5-16 Internal ECG/Respiratory Board Specifications - Respiration

Characteristic Specification

Excitation signal characteristics 121 µA RMS ± 5° at 55.5 kHz

Base impedance 100 — 1500 Ohm

Impedance dynamic range 10 Ohm peak-to-peak

Bandwidth (-3db) 0.16 —1.3Hz

Lead Fault Indicator Yes, Base impedance > 1500 Ohm

A2D resolution 12 bit, 2’complement

Sample Rate 1000

NOTE: Respiration function is not recommended for use on paced patients.

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5-9-2 External ECG/Respiratory Interface

5-9-2-1 Overview
Connections to the external monitor are illustrated in Figure 5-33, below.

Figure 5-33 Connections to the External Monitor

The External ECG/Respiratory Interface module has a maximum 2Vpp (Volt peak-to-peak) input with a
maximum frequency of 100Hz. The inputs are differential.

There are three optional connections for the External Respiratory interface (refer to Figure 5-34),
depending on the Respiratory Monitor output type being used, as follows:

• Option 1 - Monitor with single-ended Positive output

- Connect the “signal” lead to pin 2 on the connector
- Connect the ground shielding to pins 5 and 7 on the connector

• Option 2 - Monitor with single-ended Negative output

- Connect the “signal” lead to pin 5 on the connector
- Connect the ground shielding to pins 2 and 7 on the connector

• Option 3 - Monitor with Differential output

- Connect the positive “signal” lead to pin 2 on the connector
- Connect the negative “signal” lead to pin 5 on the connector
- Connect the ground shielding to pin 7 on the connector

IN+ 1
2 6
7
3 5

4 IN-

GND
Figure 5-34 Pin Layout for External Respiratory Interface Connector

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5-9-2-2 Specifications

Table 5-17 External ECG/Respiratory Interface Specifications

Characteristic Specification

Input Range (ac) 2v peak to peak

A2D resolution 12 bit ,2'complement

Sample Rate 500 [samples/second]

Ground Isolation 4 kV rms

5-9-2-3 Connectors

Table 5-18 Connector Pin Out J5 (ECG, Respiration, External ECG)

Pin Number Specification

1 External ECG Input

2 ECG Input, Respiration Input/Output (LL)

3 ECG Input, Respiration Input/Output (RA)

4 ECG Respiration Output (LA)

5 External ECG Select Signal Input (Short to GND on Cable)

6 GND (GND for External ECG or Shield for ECG)

6
3 4
1
2 5

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Table 5-19 Connector Pins Out J3, J4 (USB)

Pin Number Specification

J3-1, J4-28, J4-30 VUSB 5V DC Input from USB Bus

J3-2, J4-8 D-, USB differential Data signal

J3-5, J3-shell D-, USB differential Data signal

J4-1, 3, 5, 7, 9, 11, 13, 15, 17, 19,

21, 23, 25, 27, 29, 2, 4, 6, 10, 12, GND, USB Bus GND
14,16, 20, 22, 24, 26

J5

J3 J4

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Section 5-10
Peripherals
5-10-1 Introduction
The following peripherals are used with the Vivid q N portable ultrasound scanner:

• Black & White Digital Printer (connected via USB)

• Color Digital Printer (connected via USB)
• Color Inkjet Printer (connected via USB)
• DVD/CD-RW (connected via USB)
• MOD (connected via a SCSI-to-USB converter)
• Wireless Network Adapter (connected via USB)
• VCR connected via a VGA to S-Video adaptor using the VGA output
All peripherals are connected via the external USB ports.

5-10-1-1 Printers

5-10-1-1-1 Black & White Digital Printer

The B&W Digital Printer receives image data and the print command via the USB port which is
controlled by the keys Print or Alt+Print on the Vivid q N operator panel.

5-10-1-1-2 Color Digital Printer

The Color Digital Printer receives image data and the print command via the USB port which is
controlled by the keys Print or Alt + Print on the Vivid q N operator panel.

5-10-1-1-3 Color Inkjet Printer

The Color Inkjet Printer is used to print out reports and exams and is controlled in one of two ways,
depending on the system configuration:

• Directly via the USB port

• Via LAN connection
The printing operation to the Color Inkjet Printer is performed by pressing the Alt+P keys. Normally,
inkjet printers are used to print out Reports but in some cases, also ultrasound images.

5-10-1-2 DVD/CD Reader and CD Writer (DVD/CDR-W)

The DVD/CDR-W is used to back-up images and reports, in a similar way as using the MOD. In addition,
the DVD/CDR-W is used as the main source of software upgrades and other service utility operations.
Capable of reading all types of CDs including DVD, the DVD/CDR-W is controlled by the BEP via the
USB port.

5-10-1-3 Magneto-Optical Drive (MOD)

The MOD is used to back-up images and Reports. The Back up process enables storage of the images
and Reports for future review on Vivid q N ultrasound units, or other
EchoPac-compatible devices. The MOD is controlled by the CPU via a USB port supported by a
USB-to-SCSI converter. Only 2.3 GB media are officially DICOM compatible. Magneto-Optical media
of any other size (up to 9.2 GB) may be used for back-up, but will not be compatible with DICOM (even
though they will be supported by a variety of GE DICOM reviewing stations such as, EchoPac).

5-46 Section 5-10 - Peripherals

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5-10-1-4 Wireless Network Adapter

The Vivid q N supports a unique type of Wireless Network Adapter. For details regarding type and
installation, refer to "Wireless USB Network Adaptor" on page 3-35.

The Wireless Network Adapter provides a mobile network connection to the local area network. The
Wireless Network Adapter is supported via the USB port.

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Section 5-11
Cooling System
5-11-1 General Information
The Vivid q N cooling system comprises five fans, which are directly controlled through the FAN
controller module, by the monitoring application. The fans withdraw air from the system through the side
vents, removing the warm air from around the internal components, as shown in Figure 5-35 below.

The structure of Vivid q N internal components has been designed to provide the best thermal
conduction, allowing the maximum amount of heat to be removed from the system. It is crucial that the
system ventilation access is not blocked; a distance of at least 20 cm from right and left sides of the
system should be kept clear. In addition, operating the system in an unclean environment could
introduce foreign objects into the unit and create blockage of the airflow, which may eventually cause
irreparable damage to the system. There are therefore some minimal environmental conditions that
should be provided for optimum operation of the system - for details and recommendations, refer to
Table 2-2 on page 2-2.

Figure 5-35 Air Flow through the Vivid q N Ultrasound Scanner

5-48 Section 5-11 - Cooling System

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Chapter 6
Service Adjustments

Section 6-1
Overview
6-1-1 Purpose of Chapter 6
This section provides references to the procedures required for testing and adjusting the Vivid q N portable
ultrasound scanner. These tests are optional, and may be used to check the system for errors.

NOTE: There are no voltage adjustments required.

6-1-2 LCD Display Adjustments and Calibration

Overall low image quality or “shades” visible on the Vivid q N LCD Display may be the result of improper
monitor calibration. Therefore, adjustments may be made to the Contrast, Brightness, Watermark and/
or Blue Tint, as required.

Important: LCD Display adjustments should be made in the correct order, as stated in the following
procedures.

NOTE: Incorrect calibration of the Vivid q N monitor may also result in less than optimal image quality
when reviewing images on a DICOM or EchoPAC station.

Access the Calibration Screen (by pressing <ALT>+<Q>), then follow the relevant procedure
instructions described below.
.

Figure 6-1 LCD Display Calibration Screen

NOTE: The Hot keys used to exit the Calibration Screen are: <ALT>+<Q>.

Chapter 6 - Service Adjustments 6-1

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6-1-2-1 Contrast Adjustment Procedure

• To adjust the Contrast: hold down <ALT>:

- Repeatedly pressing Steer to decrease the Contrast;

- Repeatedly pressing Steer to increase the Contrast.

To assist in making Contrast adjustments, an adjustment bar is displayed below the screen:

Figure 6-2 LCD Display - Contrast Adjustment

NOTE: It is highly recommended to set the contrast to maximum. Press <ALT>+<Steer Right> to
increase the number of green bars to 7 (maximum).

6-1-2-2 Brightness Adjustment Procedure

• To adjust the Brightness: hold down <ALT>:

- Repeatedly press Pg Dn to decrease the brightness

- Repeatedly pressing Pg Up to increase the brightness.

To assist in making Brightness adjustments, an adjustment bar is displayed below the screen:

Figure 6-3 LCD Display - Brightness Adjustment

NOTE: The screen Brightness is calibrated when the dark blocks on the left (numbers 1 through 6) -
see Figure 6-1 - and the white bars on the right (numbers 1 through 12) are all just visible.

6-1-2-3 Testing Your Contrast and Brightness Settings

Observe the V watermark on the lower part of the monitor beside the soft keys on the screen. The
monitor is set to optimal settings when you just start seeing the V.

V Watermark

Figure 6-4 LCD Display - V Watermark Adjustment

- If you do not see the V, the monitor is set too dark.

- If the V is clearly visible, the monitor has too much contrast or is set too bright.

6-2 -
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The Test Pattern in the Calibration Screen (refer to Figure 6-1 on page 6-1) may be used for Advanced
Settings. (Press Alt + Q to access the Test Pattern).

6-1-2-4 Blue Tint Adjustment Procedure

This will make the white shades shift a bit towards bluish.

• To adjust the Blue Tint: hold down <ALT>, then use the < and > keys, as required.
Repeatedly pressing < will decrease the blue tint; repeatedly pressing > will increase the blue tint.

To assist in making blue tint adjustments, an adjustment bar is displayed below the screen:

Figure 6-5 LCD Display - Blue Tint Adjustment

6-1-2-5 Blue Tint “2” Adjustment Procedure

NOTE: Systems with BT11 installed software have a Blue Tint “2” option that enables blue tint
enhancement. This option can be switched off if preferred by the user.

NOTE: This option applies to the following LCD monitor installations:

System: Vivid i n
Monitor: BOE HYDIS-1

NOTE: On older Vivid i/q systems where the IDTECH-1 monitor is supplied, the Blue Tint “2” option is
not applicable.

NOTE: The Blue Tint “2” option is incompatible with IDTECH-1/2 monitors, therefore, on these
systems, the Blue Tint “2” option must be turned off.

To identify which monitor is installed on the system:

1.) Log on as Administrator.

2.) Press Config > About > and select the HwVersion tab.
The monitor type appears under Module Name and the part number indicates the monitor type
- see Figure 6-6.

Chapter 6 - Service Adjustments 6-3

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Figure 6-6 Identifying Monitor Type

6-4 -
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6-1-2-5-1 Adjusting the Blue Tint

NOTE: The default blue tint test pattern is set at two bars - see Figure 6-7.

Figure 6-7 LCD Display Calibration Screen showing Test Pattern

1.) Press Alt Q to access the Display Calibration Screen.

2.) To adjust the blue tint: hold down <ALT>, then use the < and > keys, as required.
Repeatedly pressing < will decrease the blue tint; repeatedly pressing > will increase the blue tint.

NOTE: To assist in making blue tint adjustments, an adjustment bar is displayed below the screen -
see Figure 6-8.

Figure 6-8 Blue Tint Adjustment Bar

3.) Press Alt Q to exit to the Display Calibration Screen.

Chapter 6 - Service Adjustments 6-5

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6-1-2-5-2 Turning Off the Blue Tint “2” Option

1.) Press Config > Service.

The Service Screen opens - see Figure 6-9..

Figure 6-9 Service Screen - LCD Setup

2.) Under LCD Setup, de-select Blue Tint “2” to turn off this option.

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6-1-2-6 External Monitor Calibration

NOTE: Terminology in this section:

Internal Monitor - refers to the Vivid q N system monitor
External Monitor - refers to an auxiliary monitor (such as, a wall-mounted LCD display in an
Operating Room) connected to the Vivid q N system.

An external monitor can be connected to the Vivid q N system to serve as a secondary external monitor.

Connect the secondary monitor to the Vivid q N system via the VGA port and proceed as described in
the following scenarios:

A.) Scenario A
The user is able to make separate adjustments to the External Monitor, using the controls on the
External Monitor itself:

1.) Using the Vivid q N controls, press <Alt> + X and make sure that the Internal option is currently
selected.
2.) Calibrate the Vivid q N monitor as described in sections 6-1-2-1 and 6-1-2-2 above.
3.) After calibrating the Vivid q N monitor, calibrate the External Monitor using the External Monitor’s
controls.

B.) Scenario B
The user prefers to use the External Monitor as the Primary monitor, but does not have access
to it and therefore cannot make separate adjustments to it using the controls on the External
Monitor itself.

Moreover, the calibration preset currently in use on the Vivid q N system is not optimal for the
External Monitor.

In this scenario, adjustments (Brightness only) can be made to the External Monitor, using the
calibration controls on the Vivid q N system, as described below:

1.) Using the Vivid q N controls, choose the External Monitor to be the monitor that will serve as the
primary monitor to be calibrated, as follows:
Press <Alt> + X and select the External option.

You are now in External Monitor mode.

2.) Using the Vivid q N controls, calibrate the External Monitor by making the required Brightness
adjustments:
To adjust the Brightness: hold down <ALT>:

Repeatedly press Pg Dn to decrease the brightness

Repeatedly pressing Pg Up to increase the brightness.

NOTE: The Contrast adjustment tools are currently disabled.

For more details on adjusting Brightness, refer to the "Brightness Adjustment Procedure" on
page 6-2.

NOTE: On completion of Brightness adjustment, the External Monitor calibration is now preset; only
this monitor (the primary monitor) will be optimized in this calibration process.

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IMPORTANT: Safety Note

The VGA output of the Vivid q N is a non-isolated output, therefore it may only be connected directly to
a medical device.

In cases where the VGA contact is intended to be connected to a non-medical device, it is

recommended to implement one of the following solutions:

1.) Purchase a standard VGA isolated splitter. Do not use the GE VGA isolated splitter
(P/N 5390022) as this has a special pin configuration (dedicated for use with CardioLab/MacLab/
Carto).
2.) Connect the device to an isolation transformer. Ensure that the device is not connected to another
non-medical device which can cause isolation failure through the third device.
3.) Power the second device via a medical grade power supply. Ensure that the device is not
connected to another non-medical device which can cause isolation failure through the third device.

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6-1-3 Keyboard Adjustments

6-1-3-1 Backlighting Intensity Adjustment Procedure

To make adjustments to the Keyboard Backlighting intensity, follow the procedure described in "Adjust
Keyboard Backlight Intensity" on page 3-76.

6-1-4 Configuring Print Orientation

For information on Print Orientation (Portrait or Landscape), refer to "Configuring Printing Orientation
(Portrait or Landscape) and Paper Size" on page 3-23.

6-1-5 Video System Adjustments

6-1-5-1 Video System Adjustment Procedure

For details on Video System adjustments (PAL or NTSC setup), refer to Figure 3-46 on page 3-49.

6-1-6 Beamformer Calibration

6-1-6-1 Beamformer Calibration Procedure

For details on Beamformer Calibration adjustments, refer to Chapter 7 - Diagnostics/Troubleshooting.

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6-1-7 Battery Calibration

NOTE: It is recommended to perform the Battery Calibration procedure when the battery is fully
charged (as much as the system allows) and preferably to commence the procedure towards
the end of the working day - then allow it to continue to run automatically, overnight.
For details, see Figure 6-10 below.

IMPORTANT: During the Battery Calibration procedure, no scanning can be performed!

Towards end of day F ULL CHARGE May take up to 4 hours

Overnight F ULL DISCHARGE May take up to 2 hours

Vivid q N System
Next morning Battery calibrated
ready for use

Figure 6-10 Recommendations - Battery Calibration Procedure

NOTE: For step-by-step instructions, see "Performing the Battery Calibration Procedure" on page 6-11.

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6-1-7-1 Performing the Battery Calibration Procedure

NOTE: It is recommended to commence this procedure towards the end of the working day (when the
battery is fully charged) then allow the procedure to be completed overnight, as outlined in
Figure 6-10.

1) Click on the battery icon at the bottom of the scanning screen

OR
from the message window shown below, click Recalibrate.

The Battery Calibration Wizard (Page 1) opens - Figure 6-11.

Figure 6-11 Battery Calibration Wizard - Page 1

2.) Make sure the AC power cable is connected to the Vivid q N, then click Next to commence the first
stage of the process (Full Charge to maximum capacity).
This step will fully recharge the battery and may take up to 4 hours.

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3.) Wait for the confirmation window to be displayed showing that the battery is fully charged.
(See Battery Calibration Wizard Page 2 in Figure 6-12).

Figure 6-12 Battery Calibration Wizard - Page 2

4.) Click Next.
The Battery Calibration Wizard (Page 3) opens - see Figure 6-13 on page 6-13.

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Figure 6-13 Battery Calibration Wizard - Page 3

5.) Disconnect the AC power cable from the Vivid q N, then click Next.
The second phase of the process (Full Discharge) commences and the Battery Calibration Wizard
(Page 3) is displayed as shown in Figure 6-14 on page 6-14.

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Figure 6-14 Battery Calibration Wizard - Page 3

6.) Leave the system overnight to complete the Full Discharge process.
The Vivid q N system automatically shuts down at the end of this process; the battery calibration
procedure is now complete.
7.) The following morning, re-connect the AC power cable and turn ON power to the system.

NOTE: The system may now be used normally, without any dependence on battery capacity status.

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Chapter 7
Diagnostics/Troubleshooting

Section 7-1
Overview
7-1-1 Purpose of Chapter
This chapter describes how to set up and run diagnostic tools to locate system problems and failures.
The Vivid q N ultrasound unit includes built-in diagnostic tools that can be accessed from the scanner
application.

Table 7-1 Contents in Chapter 7

Section Description Page Number

7-1 Overview 7-1

7-2 Diagnostics 7-2

7-3 Performing Full System Diagnostics 7-19

7-4 Performing Front End (FE) Diagnostics 7-24

7-5 Monitoring Tests 7-86

7-6 Performing Back End Diagnostics on the System 7-108

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Section 7-2
Diagnostics
7-2-1 Diagnostic Tools
The diagnostic tools are provided for checking the system which includes the power supply,
temperature, fan operation, board functions, Back-end signal processing performance, keyboard
operation, peripherals, and so on.

7-2-2 Diagnostic Procedure Summary

The diagnostic tools are used to identify and correct problems, as follows:

• When the system boots up, it loads all the required drivers and establishes communication with the
Front Board, via the PCI bus. Check the system presets to verify that good unit performance can
be achieved.
• When the Back End is operating, you can verify proper voltages and temperatures in the Front End
and in the Power Supply. To check the Front End parts, the tests must follow a logical sequence,
in order to identify the faulty component. For example, testing communication between the Front
End and the Back End begins by testing the RFI board and the PCI bus, before testing all the other
boards, in the following sequence (as applicable):
* RFI board, TR32 boards, Probe and MUX board
• Many error messages are displayed due to minor changes in calibration that may occur during normal
operation. Before performing diagnostic tests, perform calibration, as described in the DC Offset
Calibration section, page 7-25. If error messages are displayed after performing calibration, perform
the Front End diagnostics described in "Performing Front End (FE) Diagnostics" on page 7-24.

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7-2-3 Accessing the Diagnostic Test Window

The diagnostic tools are accessed from 2D-Mode by simultaneously pressing <ALT+Config> on the
alphanumeric keyboard. The Diagnostic Test window is displayed, as shown below:

Diagnostic
Test
Tree
Data Flow
Map

Current Test
Controls &
Special
Instructions

Status Area

Figure 7-1 Diagnostic Test Window

NOTICE IMPORTANT - The user-friendly Diagnostic Test Window displays dynamically-updated information.
The Data Flow Map area on the right is designed to provide an instant visual representation of the system
components; the color illumination of graphic buttons (light blue; light gray) and status indicators (green;
red; yellow) indicates which component, or set of components, is currently undergoing diagnostic testing
(see the examples in Figure 7-2 on page 7-4).
In this way, it is easy to visually follow the test sequence and progress of a specific test.
For a detailed explanation of the Diagnostic Test Window, refer to Table 7-2 on page 7-5.

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Figure 7-2 Data Flow Map - Graphic Color Illumination of Test-Specific Components and Status Indicators

Full System Test (Front End and Back End) RX Test (TR32A and TR32B Boards)

NOTE: For a summary of the various Diagnostic Test Menu options, together with details of the
information displayed in different areas of the screen, see Table 7-2 on page 7-4 and Diagnostic
Test Window Menu Options section, on page 7-10.

NOTE: When performing a specific test for an intermittent problem, it is highly recommended to use the
Loop option (use the combo box or type the required number of loops) as appropriate. Looping
the test will assist in detecting the problem.

NOTE: Once the test has been completed, a log can be viewed, as described in the View Log section,
on page 7-6.

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The Diagnostics Test Window (Figure 7-1) comprises the following areas and menu options:
Table 7-2 Vivid q N Diagnostics Test Window and Menu Options

Option Description Comments

Data Flow Displays a schematic view of the In the Data Flow map Status Window, status
indicators are highlighted by color, indicating the
Map Vivid q N data flow (Data Flow map).
following:
The functionality of each button in this area
• Light Blue: The selected test will be performed
corresponds to that of the test of the same name on this component, or group of components.
in the Diagnostic Test Tree.
• Light Gray: This component, or group of
You are able to select and perform the components will be excluded from the test/s.
Vivid q N diagnostic tests by trackballing to the • Green: All recommended tests for these
required test (listed in the Diagnostic Test Tree) components have been completed and no
and pressing Set. problems were identified.
• Red: At least one problem was identified in these
Note: Double-clicking a button in the Data Flow
components during the performance of the test.
Map expands the corresponding list of tests (in
• Yellow: The tests executed so far on these
the Diagnostic Test Tree) available for that
components have passed, but not all
component (or group of components). recommended tests have been performed.

Diagnostic Displays a menu of diagnostic test sequences

Test Tree and tests available for selection.

Execute Displays the name of the currently-selected

diagnostic test (or test sequence).

Controls and Displays any special instructions for checks The area also includes these controls:
Special required before performing the test. • a Start/Stop button used to commence a test.
Instructions For example, Make sure system is calibrated. After pressing Start, the button may be used to
stop a test before completion.
Disconnect probe and press Start.
• a Pause button used to pause a test before
resuming.
• a Clear History button used to clear the
highlighted status indication in the Data Flow
map (schematic view).
Note: this button is not used to clear the test
sequence log files (refer to Clear Log button in
Table 7-3 on page 7-6).
• an On Fail combo box - used to select the
action required in the event that the test fails
(Stop or Continue).
• a Loops checkbox. If activated, the test will be
repeated for the selected number of loops.

Status Area Displays instructions during the test, as well as The following messages are displayed:
test status and result messages. • Test status: For example, Ready for test,
Executing, or Finished.
• Instructions: During the course of a diagnostic
test, any instructions to the user are displayed
in the Status area. For example, Wait.
• Test results: For example, Passed or Failed.
The area also includes two progress bars:
• Progress bar: Shows progress of an individual
test (within a sequence of tests).
The area also includes:
• a View Log button used to review the test
results. (Enabled only after test execution).
Refer to View Log section, on page 7-6.

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7-2-3-1 View Log

From the Diagnostics Test Window (Figure 7-1) the View Log button provides access to the test result
information described below. This is shown in the View Log dialog box (see example in
Figure 7-3 below) which is displayed in the upper right portion of the screen (over the Data Flow Map
area)
.
Table 7-3 Vivid q N Diagnostics Test Window - View Log 1 of 2

Option Description Comments

File Log file number

Date Date test was performed.

Time Time test was executed.

Log File Scroll

Enables scrolling through the list of Log Files
Bar and Arrows

Tests Displays test sequence log files. Shows a list of the

specific diagnostic test/s included in the currently-
selected test sequence.

Result Lists test results as either PASS or FAIL.

Loop Lists name of loop and the sub-tests within the loop

Date Date test was performed.

Tests Scroll A test sequence may have up to four

Bar and Arrows reports. Since only one specific test may
have failed, the scroll arrows enable
jumping directly from one Failed test to the
next (i.e., failures only).
Alternatively, you can scroll through all the
tests (one-by-one).
Enables scrolling through the list of Test Log Files.
Scroll between
tests here

Jump to Failed Tests

Loops Scroll A test may have many loops, each of

Bar and Arrows which may have sub-tests. Since only one
specific sub-test may have failed, the
scroll arrows enable jumping directly from
one Failed sub-test to the next (i.e.,
failures only). Alternatively, you can scroll
through all the loops (one-by-one).
Enables scrolling through the Loops and sub-tests.
Scroll between
loops here

Jump to Failed Sub-tests

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Table 7-3 Vivid q N Diagnostics Test Window - View Log (cont’d) 2 of 2

Option Description Comments

Reports Displays the specific report (or list of reports) for the Double-clicking on a currently-selected
currently-selected test sequence. report displays that report in the Report
(shows all OK and failed tests) window (lower portion of the View Log
Certain tests will have more than one report (see the dialog box) - refer to Figure 7-4 below.
example in Figure 7-3 below).

A test sequence may have up to four

reports. Since only one specific test may
have failed, the scroll arrows enable
jumping directly from one Failed test
report to the next (i.e., failures only).
Alternatively, you can scroll through all the
Reports Scroll reports (one-by-one).
Enables scrolling through the list of Reports
Bar and Arrows
Scroll between
reports here

Jump to Failed Test Reports

It is not recommended to clear the test

Clears all test sequence log files for that specific sequence log files unless a test failed due
Erase Button (currently selected) test listed in the Tests window to user intervention or as a result of a false
(passed and failed tests). alarm. (It is necessary to erase each log
file separately).

Exit Button Closes the View Log dialog box Returns to the Diagnostic Test window.

Lower portion of the View Log dialog box where the Visible only after test execution.
currently-selected report is displayed in a separate window
Report Window (see the example in Figure 7-3).
The displayed Average, Deviation, Max and Min values
are dynamically updated.

Enables scrolling through all channels.

Report window
Displays the currently-selected channel number. For
Scroll Arrows
example, Count: 64

Close Button Closes the Report window.

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Figure 7-3 View Log Dialog Box

In Figure 7-3 above, the selected report (Test signal amplitude, first harmonic) is displayed in the Report
window. When there is more than one report listed, the first report is displayed (by default).

Double-clicking on another report (for example, Test signal amplitude second harmonic), will evoke the
display of that report in the Report window as shown in the example in Figure 7-4 below.

7-8 Section 7-2 - Diagnostics

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Figure 7-4 ADC Test - Viewing Report (Test Signal Amplitude 2nd Harmonic)

NOTE: Left and right arrows provided in the View Report window enable scrolling between the different
channels.
Left-clicking on a currently-selected channel marks a red square on the report graph, and also
evokes the display of the following information relative to that specific point: Average, Deviation
(standard deviation from the Average), Max, and Min.
The signal should be within the limits marked in the white area (the dotted line represents the
Average), as shown in Figure 7-4.

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7-2-4 Diagnostic Test Window Menu Options

The Diagnostic Test menu includes the options described below.

7-2-4-1 Full System Test

NOTE: The Full System Test requires approximately 10 minutes for completion.

7-2-4-1-1 Full System Test (FE and BEP)

Performs a full sequence of complete Front End and Back End tests (automatically) that do not require
user intervention. This is particularly recommended for detecting problems that are intermittent in
nature, since a test may be paused at any stage and any detected failures reviewed.

For test procedure instructions, see the Full System Test (FE and BEP) section, on page 7-20.

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7-2-4-2 Front End Tests

NOTE: The Front End Tests may be performed in any order. However, due to the functional
dependencies between each of the Front End boards, it is recommended to perform the tests
on the boards in the following order (as described in the Performing Front End (FE) Diagnostics
section, on page 7-24):

1.) RFI board

2.) TR32 boards
3.) PM board
Performing the tests in the proper sequence will help to derive the correct conclusions regarding the
source of the problem.

7-2-4-2-1 Calibration

• DC Offset Calibration
This is used to test proper operation of the Beamformer, and TR32A and TR32B boards. The test
generates no signal at the input to the Beamformer and is used to calibrate the system, or to test
system calibration in order to check that the current calibration values are valid for the current
environment.
For test procedure instructions, see the DC Offset Calibration section, page 7-25.

• DC Offset Verification
This test verifies that the calibration saved on the Hard Disk is within acceptable limits.
For test procedure instructions, see the DC Offset Verification section, page 7-28.

7-2-4-2-2 RFI Tests

• Full RFI Test

The Full RFI Test performs a complete test sequence and includes all the RFI board tests
(described below).
For test procedure instructions, see the Full RFI Test section, page 7-31.

• RFI FE Cache Test

Tests the cache memory. (The cache memory for the PM, TR32A, TR32B and the RFI boards is
located on the RFI board). This test sends a specific pattern into the cache memory and the
expected result is to see a predefined pattern as the output from the cache memory.
For test procedure instructions, see the RFI FE Cache Test section, page 7-34.

• RFI Analog Circuits Test

This tests the RFI analog circuitry (which is responsible for temperature monitoring and
communication with the TEE probe).
For test procedure instructions, see the RFI Analog Circuits Test section, page 7-37.

• RFI Demodulator Short Test

This is used to perform a short digital test on the demodulator to make sure that the demodulator
on the FPGA is functioning in accordance with the specifications.
For test procedure instructions, see the RFI Demodulator Short Test section, page 7-40.

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• RFI Audio Test

This tests the audio frequency for Doppler sound (coming from the RFI board to the Back End).
During this test - approximately midway on the progress bar - a loud, high-pitched sound will be
heard coming from the speakers.
For procedure details, see the RFI Audio Test section, page 7-43.

NOTE: To conduct a complete audio test of the system, it is also necessary to perform an audio test
which is part of the Back End - for details, refer to the PC Doctor section, page 7-15.

7-2-4-2-3 TR32 Tests

• Beamformer Tests

- TR32 BF Digital Test

This is an internal test of the Beamformers. Each Beamformer generates an internal test
pattern (first on the TR32A board and then on the TR32B board). This test pattern is
generated through MLA0 and MLA1 to the RFI.

Therefore, in the first phase of the test, the Beamformer on the TR32A board generates a test
pattern signal (while TR32B generates pattern zero).

In the second phase of the test, the Beamformer on the TR32A board generates a test pattern
zero - while the BF on the TR32B board generates a test pattern signal.

Both the test patterns are summed and focused on the BF 32A and generated to the RFI
demodulator.

For test procedure instructions, see the TR32 BF Digital Test section, page 7-46.

- System BF Digital Test

In this test, both Beamformers are generating internal test patterns. The patterns from the
BF of the TR 32B board are summed and focused in the BF of the TR32A board. From here,
the pattern is generated through MLA0 and MLA1 to the RFI.

For test procedure instructions, see the System BF Digital Test section, page 7-49

- ADC Test
The ADC Test is used to check that 1st harmonic, 2nd harmonic, 3rd harmonic, and
background noise are within pre-defined limits.

In this test, a signal is generated from the RFI into the TR switches. For all 64 channels of the
system, each signal goes through the following: pre-amplification, filtering, analog-to-digital
conversion, and focusing. The test signal is at a frequency of 2 MHz.

For test procedure instructions, see the ADC Test section, page 7-52.

• Receive (RX) Tests

- RX Test
The RX Test is performed with no probe connected. This is used to check that the signal
values at the input to the TR32 board are as expected.

When performing the RX Test, test signals are generated from the RFI, and the results are
expected to be of fairly high amplitudes with no distortion of the frequency.

For test procedure instructions, see the RX Test section, page 7-57.

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7-2-4-2-4 PM Tests
• ACW Test

- ACW IQ Symmetry Test

The ACW (analog CW test) is performed when CW problems are suspected. Checks the
symmetry of I and Q signals. Inputs a test signal shifted from the mixer frequency, then
calculates the RMS of the I and Q vectors and compares them. The RMS vectors should be
lower than the defined limits (shown on the report).

For test procedure instructions, see the ACW IQ Symmetry Test section, page 7-61.

- ACW Matrix Test

The ACW (Analog CW) Matrix Test checks the path of all 32 RX channels to all VCA outputs
on the TR32B board. A test signal shifted from the mixer frequency is generated and the
receive signal amplitude and frequency is then checked. The frequency should be matched
to the frequency shift of the input signal (shown on the Test report).

For test procedure instructions, see the ACW Matrix Test section, page 7-64.

- ACW Delay Range Test

The ACW (Analog CW) Delay Range Test checks the path of VCA outputs to the Delay taps
in all three frequency ranges. The expected results are shown on the Test report.

For test procedure instructions, see the ACW Delay Range Test section, page 7-68.

- ACW Pre-Mixer Gain Test

The ACW (Analog CW) Pre-Mixer Gain Test checks the PM Gain level. A test signal shifted
from the mixer frequency is generated and the test compares the 0db RMS to the levels of the
other Gains. The RMS level is expected to be lower than the selected Gain level (as shown
on the Test report).

For test procedure instructions, see the ACW Pre-Mixer Gain Test section, page 7-72.

- ACW BPF Test

The ACW (Analog CW) BPF Test is used to check the operation of all the Bend Pass filters.
A test signal is shifted from the mixer frequency and then the test checks the filter response.
Attenuation of the filters in different frequencies should be within pre-defined limits (shown on
the Test report).

For test procedure instructions, see the ACW BPF Test section, page 7-75.

- ACW HPF Test

The ACW (Analog CW) HPF Test is used to check the operation of the High Pass Filters
(300Hz and 600 Hz). A test signal is shifted from the mixer frequency and then the test checks
the filter response. Attenuation of the filters in different frequencies should be within
pre-defined limits (shown on the Test report).

For test procedure instructions, see the ACW HPF Test section, page 7-80.

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• Pencil Test

- Pencil Rx Test
When performing the Pencil Rx Test, no probes or jig are connected to the system.

This test is performed to check the receive functions. During this test, signals are transmitted
through the circuitry. The received frequency should match the transmitted test frequency, as
shown in the Test report.

For test procedure instructions, see the Pencil Rx Test section, page 7-83.

7-2-4-3 Monitoring Tests

7-2-4-3-1 Full System Monitoring Test

The Full System Monitoring Test performs a full sequence of all monitoring tests (as described below).

For test procedure instructions, see the Full System Monitoring Test section, page 7-86.

7-2-4-3-2 Fixed Voltages Test

The Fixed Voltages Test is used to check the Power Supply unit and to ensure that voltages are within
the pre-defined limits.

For test procedure instructions, see the Fixed Voltages Test section, page 7-93.

7-2-4-3-3 Temperatures Test

The Temperatures Test is used to check the temperature of the Front End and the Back End. The test
reads all the temperature sensors in the system to ensure that the system is operating within the
pre-defined temperature limits and that there is no overheating of any components.

For test procedure instructions, see the Temperatures Test section, page 7-96.

7-2-4-3-4 Fans Speed Test

The Fans Speed Monitoring Test is used to check that the Fan Controller is fully operational and that
all five fans operate simultaneously (at the pre-defined speed) to maintain proper cooling and the
optimum operating temperature of all Vivid q N system components.

For test procedure instructions, see the Fans Speed Test section, page 7-99.

7-2-4-3-5 Battery Parameters Test

The Battery Parameters Test is used to check the battery status with regard to the following:

• Battery capacity
• Charging voltage being supplied to the battery (or the voltage being supplied by the battery)
• Source of the power being provided to the system (i.e. external power via the AC/DC or via the
battery [indicating the battery is either being charged or discharged]).
For test procedure instructions, see the Battery Parameters Test section, page 7-102.

7-2-4-3-6 Tx Voltages Test

The TX Voltages Test is used to test the transmit part of the power supply to make sure that the
Tx voltage is within expected values.

For test procedure instructions, see the Tx Voltages Test section, page 7-105.

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7-2-4-4 BEP Tests

The BEP Tests are performed to check of the various Back End hardware components, as outlined
below. The procedures are described in detail in the Performing Back End Diagnostics on the System
section, on page 7-108.

7-2-4-4-1 Extended Keyboard Test

The Extended Keyboard Test is used to check proper operation of the External Keyboard components
(backlighting, keys, ATGC sliders, etc.)

For test procedure instructions, see the Extended Keyboard Test section, page 7-108.

NOTE: For instructions on performing the alphanumeric keyboard test, refer to "Alphanumeric
Keyboard Test" on page 4-19.

7-2-4-4-2 ECG Test

The ECG Test is used to check proper operation of the ECG module, checking the output of the ECG
and Phono options and testing for any noise introduction into the ECG signal.

For test procedure instructions, see the ECG Test section, page 7-112.

7-2-4-4-3 PC Doctor
The PC Doctor Tests are divided into two main groups: Automatic and Interactive. The automatic tests
do not require user intervention. The procedure instructions for both groups are provided in the PC
Doctor section, page 7-115.

• Automatic

- Full Back End Test without Hard Disk

This test performs a full system check without a Hard Disk scan. The test sequence includes
all automatic tests (excluding the Hard Disk).

For test procedure instructions, see the Full Back End Test w/o Hard Disk Scan section, page
7-115.

- Full PC Doctor Test (50 min)

The Full PC Doctor Test requires 50 mins (longer than the Full Test without Hard Drive). This
test performs a full system check as well as a Hard Disk scan. The test sequence includes all
automatic tests (including the Hard Disk).

For test procedure instructions, see the Full PC Doctor Test (50 min) section, page 7-117.

- CPU Tests
The CPU Tests are used to perform a variety of CPU checks, as described below.

For test procedure instructions, see the CPU Tests section, page 7-119

• CPU Full Test: Performs a battery of tests on the CPU to ensure that it is working
properly. All the remaining tests are performed as part of the CPU Test.
• CPU Registers: Tests the CPU Registers using the default test patterns. On 32 bit CPUs,
the extended registers are also checked. If errors are detected, the failed registers are
listed.
• CPU Arithmetics: Tests the proper function of the arithmetic commands ADC, ADD,
DEC, DIV, IDIV, IMUL, INC, MUL, SBB and SUB with 16 and 32 bit operands. If errors
are detected, the failed commands and operands are listed.

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• CPU String Operations: Tests the proper operation of the string commands LODS,
MOVS, SCAS and STOS with 8, 16 and 32 bit operands. If errors are detected, the failed
commands and operands are listed.
• CPU Logical Operations: Tests the proper operation of the logical operations AND,
NOT, OR and XOR with 16 and 32 bit operands. If errors are detected, the failed
operands are listed.
• CPU Math Registers: Tests the coprocessor register stack, pointers and commands
FLDLZ, FLDPI, FLDLN2, FLDLG2M FLDL2T FLDL2E and FLD1. If errors are detected,
the failed steps and commands are listed.
• CPU Math Commands: Tests the coprocessor commands FBLD/FBSTP, FLD/FST,
FXCH, FCOM, FICOM, FTST, FXAM and FUCOM. If errors are detected, the failed
instructions are listed.
• CPU Transcendental: Tests the coprocessor transcendental commands F2XM1,
FPATAN, FPTAN, FYL2XP1, FCOS, FSIN and FSINCOS. If errors are detected, the
failed commands are listed.
• CPU MMX Arithmetic: Tests the MXX commands PADD, PSUB, PMUL and PMADD. If
errors are detected, the failed commands are listed.
• CPU MMX Logical: Tests the MXX commands PAND, PANDN, POR and PXOR. If errors
are detected, the failed commands are listed.
• CPU MMX Shift: Tests the MXX commands PSLL and PSRL. If errors are detected, the
failed commands are listed.
• CPU MMX Data Transfer: Tests the MXX commands MOVD and MOVQ. If errors are
detected, the failed commands are listed.
• CPU MMX Misc.: Tests the MXX commands PCMPEQ, PCMPGT, PACKSS, PACKUS
and PUNPCK. If errors are detected, the failed commands are listed.

- HD Test
The HD Tests are used to perform a variety of Hard Drive checks, as described below.

For test procedure instructions, see the HD Test section, page 7-122.

• Hard Drive Full Test (w/o Scan): Performs a battery of tests to examine the hard drive
and ensure that it can perform all its functions. All the remaining tests are performed on
the hard drive to ensure that the hard disk controller and the drive mechanism are working
correctly. The disk surface itself is also checked. This test may take 3.5 minutes.
• Hard Drive Linear Seek: Moves the hard disk drive heads from track 0 to the maximum
track one track at a time.
• Hard Drive Funnel Seek: Moves the hard disk drive heads in a funnel fashion (from the
first track to the last, then to the second track, the second last track, the third track and so
on).
• Hard Drive Surface Scan: Scans the surface for defects on the hard disk drive.

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- Memory Test
The Memory Tests are used to perform a variety of memory checks, as described below.

For test procedure instructions, see the Memory Test section, page 7-124.

• Full Memory Test: Uses 18 test patterns to test memory locations. If errors are detected,
the address of the block in which the error was detected is shown. During testing, these
diagnostics will also look for parity errors and other exceptions. If encountered, these are
added to the test log as errors.
• Memory Pattern Test: Uses several test patterns to test as much memory as possible.
• Memory Parity Test: Checks for parity errors on the memory bus during intensive string
transfer operation. If an error is detected, the address of the failed block is displayed.

- Video Test
The Video Tests are used to perform a variety of video diagnostic tests, as described below.
These tests use 18 test patterns to fill the video buffer, testing your graphics acceleration and
text output

For test procedure instructions, see the Video Test section, page 7-126.

• Full Video Test: Test the system’s video capabilities. This involves testing the memory,
testing the graphics acceleration and testing the text output. You can follow the tests
being performed on the monitor. This test can be cancelled at any time by pressing <Esc>
on the keyboard.
• Video Memory: Tests the video memory by filling the video buffer with 18 test patterns,
one pattern at a time. These tests fill the entire screen with a single color.
• Video Data Transfer: Tests the graphics acceleration part of the video controller. This
test fills the screen with black and white concentric squares, and rectangles of various
sizes and colors. If errors are detected, the locations of the problems are displayed.
• Video Text Output: Prints a text string in random sizes and colors to test the video device
driver and video controller.

- PCI Test
A Peripheral Component Interconnect (PCI) bus is a fast standard bus that is common in
Pentium systems. The PCI Test is performed to ensure that the PCI bus is working up to
speed. The motherboard is scanned to verify the configuration space and to ensure that the
diagnostics can communicate with the board.

For test procedure instructions, see the PCI Test section, page 7-128.

- Network Test
A Network Interface Card (NIC) is a computer circuit board or card that is installed in a
computer so that it can be connected to a network. Networks are used by businesses and
some home users to connect PCs together so that they can share files and resources. Data
travels over a network connection much faster than over standard internet connections.

The PC Doctor Network Test will reveal that a network card is present without a driver
installed. These cards are likely to not show up on a PC's list of network cards available for
test. This may cause the test to return a result of “not applicable”, meaning no network cards
were found. The test may detect other issues such as electrical interference (noise), circuitry
damage, loose connectors, and crimped or bad network cables.
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The Network Test will test DSL or cable internet connections, which operate within a network
environment. However, this test does not test the DSL or cable modem used for accessing
the Internet. Currently, no PC-Doctor test exists for testing cable or DSL modems.

The Network Communications Test checks if your PC's network card works and if your PC
properly communicates over a network. It makes a list of all the remote PCs on the network that
the NIC uses and sends information in the form of several “data packets” from the tested PC to
the “host” PCs. These “data packets” are then returned by the “host” PCs to the tested PC where
the contents of the “data packet” are checked. If too many of the “data packets” fail to get
returned or are thrown away because of data corruption, the Network test logs as FAILED.

For test procedure instructions, see the Network Test section, page 7-130.

• Interactive

- Audio Test
The Audio Test is performed to check for proper operation of the audio system; the following
selections are available: Left Channel, Right Channel, Both Channels, and MIDI.

For test procedure instructions, see the Audio Test section, page 7-132.

- Monitor Test
The Monitor Test is used to perform a variety of monitor diagnostic tests, as described below.

• Combination Test: Checks the monitor alignment, color depth and monitor resolution.
Four cross hairs are placed in each corner of the screen, as well as RGB spectrum arrays
and horizontal and vertical alignment bars.
• Solid Color Test: Tests the panel display on laptops and LCD screens. This test display
a solid color on the screen to ensure that all the color pixels are operating correctly.
• VESA (Video Electronics Standards Association) Test Patterns: Checks luminance,
geometry and focus. These tests are designed for professional measurement use.
For test procedure instructions, see the Monitor Test section, page 7-134.

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Section 7-3
Performing Full System Diagnostics
When performing the automatic Full System Diagnostic tests, it is strongly recommended to start with
the Full System Test (FE and BEP) - especially if the Vivid q N system shows signs of an intermittent
problem. As described in this section, the testing sequence can be paused and restarted at any stage,
providing a quick and easy method of reviewing any detected faults.
The different types of Full System Diagnostic Tests are described in detail in the Diagnostic Test
Window Menu Options section, on page 7-10. For instructions on performing each of these tests, refer
to the following information:
• "Full System Test (FE and BEP)" on page 7-20

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7-3-1 Accessing the Full System Diagnostic Options

• In 2D-Mode, press <ALT +Config> on the alphanumeric keyboard. The Diagnostic Test window is
displayed, as shown in (Figure 7-1).

7-3-1-1 Full System Test (FE and BEP)

NOTE: For a description of this test, refer to the "Full System Test (FE and BEP)" on page 7-10.

NOTE: The Full System Test (FE and BEP) performs a full sequence of complete system tests
(automatically) and requires approximately 10 minutes for completion.

1.) In the Diagnostic Test window, trackball to Full System Test (FE and BEP) in the list of tests
available for selection from the Diagnostic Test Tree (see Figure 7-5 below) and press Set. The Full
System Test (FE and BEP) name is displayed under Execute, and all system components are
highlighted blue in the Schematic View, as shown below:

Figure 7-5 Full System (FE and BEP) Test

2.) As indicated in the Special Instructions area, make sure the system is calibrated and disconnect
any probe currently connected to the system.
3.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
4.) Adjacent to On Fail, select either Stop or Continue, as required.
Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
5.) Trackball to the Start button and press Set.
The Automatic Test Sequence commences. While the sequence of automatic testing or the group
of tests proceeds, the name of the test currently in progress (Full System Test FE and BEP) is
displayed in the Execute field and the current Loop # and specific test are shown below. The
messages Init Done and Please Wait are displayed beside the progress bars in the Status area:
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As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
6.) At any stage, trackball to the Pause button and press Set, if required.
7.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the Full System Test (FE and BEP) sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests passed or failed, as shown in the example in Figure 7-6.

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Figure 7-6 View Test Log - Full System Test (BEP and FE)

8.) If necessary, use the scroll bars and/or arrows to scroll through the list of Test results.

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9) After reviewing the test results, proceed as follows:

• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified but the results were very close to the upper or lower limits, perform
calibration, as described in "DC Offset Calibration" on page 7-25, and then repeat the test.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of that board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE Medical Systems On-Line Center for assistance.

10.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
11.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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Section 7-4
Performing Front End (FE) Diagnostics
NOTE: When performing Front End Diagnostic tests, it is strongly recommended to start with the Full
System Test (FE and BEP) especially if the system shows signs of an intermittent problem.
(For details, see "Full System Test (FE and BEP)" on page 7-20).

The Front End diagnostic tests can be initiated manually and may be performed in any order. However,
due to the functional dependencies between each of the Front End boards, it is recommended to
perform the tests on the boards in the following order:
1.) RFI board
2.) TR32 boards
3.) PM board
Performing the tests in the proper sequence will help to derive the correct conclusions regarding the
source of the problem.

As described in this section, the testing sequence can be paused and restarted at any stage, providing
a quick and easy method of reviewing any detected faults. For instructions on performing a specific test,
refer to the relevant test in the appropriate sub-sections:

• Calibration Tests, as described in the Calibration Tests section, on page 7-25.

• RFI Diagnostic Tests, as described in the Radio Frequency Interface (RFI) Diagnostic Tests
section, on page 7-31.
• TR 32 Diagnostic Tests, as described in the TR 32 Diagnostic Tests section, on page 7-46.
• Probe & MUX Diagnostic Tests, as described in the Probe and MUX Diagnostic Tests
section, on page 7-61.

NOTE: If the system must be re-booted, do so. Continue testing from the point at which you were
required to reboot. If a failure occurs, re-boot the system and test again to verify the outcome
of the test.

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7-4-1 Accessing the Front End Diagnostic Options

• In 2D-Mode, press <ALT +Config> on the alphanumeric keyboard. The Diagnostic Test window is
displayed, as shown in (Figure 7-1).

7-4-2 Calibration Tests

7-4-2-1 DC Offset Calibration

NOTE: For a description of this test, refer to the information provided in "DC Offset Calibration" on page
7-11.

NOTE: When performing this test, no probe should be connected to the system and nothing should be
touching the probe connectors!

1.) In the Diagnostic Test window, trackball to DC Offset Calibration in the list of Front End tests
available for selection from the Diagnostic Test Tree (see Figure 7-7 below) and press Set. The DC
Offset Calibration name is displayed under Execute; the relevant system components to be tested
(in this case, all components) are highlighted light blue in the Schematic View as shown below:

Figure 7-7 DC Offset Calibration Test

2.) As indicated in the Special Instructions area, disconnect any probes currently connected to the
system and make sure that nothing is touching the probe connectors.
3.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
4.) Adjacent to On Fail, select either Stop or Continue, as required.
Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
5.) Trackball to the Start button and press Set.

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The DC Offset Calibration Test commences. While the test proceeds, the name of the test currently
in progress (DC Offset Calibration) is displayed in the Execute field and the current Loop # and
specific test are shown below. The messages Init Done and Please Wait are displayed beside the
progress bar in the Status area:
As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
6.) At any stage, trackball to the Pause button and press Set, if required.
7.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the DC Offset Calibration Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing the test performed and showing
whether it passed or failed, as shown in the example in Figure 7-8.

Figure 7-8 View Test Log - DC Offset Calibration

NOTE: There is one test report (ADC Offset values) which is listed in the Reports window on the right.
By default, this report is displayed in the Reports window below.

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8.) Use the scroll arrows at the bottom of the Reports window (see Figure 7-8) to scroll through the
channels and view the corresponding results.
9) When done, trackball to the Close button and press Set to close the View Report window.
10) After reviewing the test results, proceed as follows:
• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified but the results were very close to the upper or lower limits, repeat the
DC Offset Calibration test again and review the newly-acquired results.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of that board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE Medical Systems On-Line Center for assistance.

11.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
12.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-4-2-2 DC Offset Verification

NOTE: For a description of this test, refer to the information provided in "DC Offset Verification" on page
7-11.

NOTE: When performing this test, no probe should be connected to the system and nothing should be
touching the probe connectors!

1.) In the Diagnostic Test window, trackball to DC Offset Verification in the list of tests available for
selection from the Diagnostic Test Tree (see Figure 7-9 below) and press Set. The DC Offset
Verification name is displayed under Execute; the relevant system components to be tested are
highlighted light blue in the Schematic View (PM, TR32 and RFI boards), as shown below:
Figure 7-9 DC Offset Verification Test

2.) As indicated in the Special Instructions area, disconnect any probes currently connected to the
system and make sure that nothing is touching the probe connectors.
3.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
4.) Adjacent to On Fail, select either Stop or Continue, as required.
Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
5.) Trackball to the Start button and press Set.
The DC Offset Verification Test commences. While the test proceeds, the name of the test currently
in progress (DC Offset Verification) is displayed in the Execute field and the current Loop # and
specific test are shown below. The messages Init Done and Please Wait are displayed beside the
progress bar in the Status area.

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As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
6.) At any stage, trackball to the Pause button and press Set, if required.
7.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the DC Offset Verification Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests passed or failed, as shown in the example in Figure 7-10.
Figure 7-10 View Test Log - DC Offset Verification Test

8.) If necessary, use the scroll bars and/or arrows to scroll through the list of Test results.

NOTE: For this test, there is one report (ADC Offset verification values) which is listed in the Reports
window on the right. By default, this report is displayed in the Reports window below.

9.) Use the scroll arrows at the bottom of the Reports window (see Figure 7-10) to scroll through the
channels and view the corresponding results.
10) When done, trackball to the Close button and press Set to close the View Report window.

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11) After reviewing the test results, proceed as follows:

• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified but the results were very close to the upper or lower limits, perform
calibration, as described in "DC Offset Calibration" on page 7-25, and then repeat the test.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of this board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

NOTE: In the event that the surrounding temperature is above 38°C, the DC Offset Verification Test
may fail. Upper/lower test limits of ±10 (instead of ±5) are acceptable.

12.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
13.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-4-3 Radio Frequency Interface (RFI) Diagnostic Tests

7-4-3-1 Accessing the RFI Diagnostic Test Options

• Access the Diagnostic Test window, as described in the Accessing the Front End Diagnostic
Options section, on page 7-25.

7-4-3-2 Full RFI Test

NOTE: For a description of this test, refer to the information provided in "Full RFI Test" on page 7-11.

NOTE: When performing this test, no probe should be connected to the system and nothing should be
touching the probe connectors!

1.) In the Diagnostic Test window, trackball to Full RFI Test in the list of RFI tests available for selection
from the Diagnostic Test Tree (see Figure 7-11 below) and press Set. The Full RFI Test name is
displayed under Execute; the relevant system component to be tested is highlighted light blue in the
Schematic View (RFI), as shown below:
Figure 7-11 Full RFI Test

2.) As indicated in the Special Instructions area, disconnect any probes currently connected to the
system and make sure that nothing is touching the probe connectors.
3.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
4.) Adjacent to On Fail, select either Stop or Continue, as required.
Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
5.) Trackball to the Start button and press Set.
The Full RFI Test commences. While the test proceeds, the name of the test currently in progress
(Full RFI Test) is displayed in the Execute field and the current Loop # and specific test are shown
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below. The messages Init Done and Please Wait are displayed beside the progress bar in the
Status area:
As the testing sequence progresses, the progress bar will advance to reflect the test progress. The
LED on the RFI status indicator in the Data Flow map will be highlighted in the appropriate color to
indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
6.) At any stage, trackball to the Pause button and press Set, if required.
7.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the Full RFI Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests passed or failed, as shown in the example in the example in Figure 7-12.
Figure 7-12 View Test Log - Full RFI Test

8.) If necessary, use the scroll bars and/or arrows to scroll through the list of Test results.

NOTE: For the Full RFI test, four tests are performed in the test sequence; these are listed in the Tests
window as shown in Figure 7-12. For each currently-selected test (for example, RFI FE Cache
Test) the corresponding report is listed in Reports on the right.
For details of each report, refer to the following explanations:

- "View Test Log - RFI Cache Test" on page 7-35

- "View Test Log - RFI Demodulator Short Test" on page 7-41
- "View Test Log - RFI Analog Circuits Test" on page 7-38
- "View Test Log - RFI Audio Test" on page 7-44
9) When done, trackball to the Exit button and press Set to close the View Report window.

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10) After reviewing the test results, proceed as follows:

• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified but the results were very close to the upper or lower limits, perform
calibration, as described in "DC Offset Calibration" on page 7-25, and then repeat the test.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of that board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

11.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
12.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-4-3-3 RFI FE Cache Test

NOTE: For a description of this test, refer to the information provided in "RFI FE Cache Test" on page
7-11.

NOTE: When performing this test, no probe should be connected to the system and nothing should be
touching the probe connectors!

1.) In the Diagnostic Test window, trackball to RFI FE Cache Test in the list of RFI tests available for
selection from the Diagnostic Test Tree (see Figure 7-9 below) and press Set. The RFI FE Cache
Test name is displayed under Execute; the relevant system component to be tested remain
highlighted light blue in the Schematic View (RFI), as shown below:
Figure 7-13 RFI FE Cache Test

2.) As indicated in the Special Instructions area, disconnect any probes currently connected to the
system and make sure that nothing is touching the probe connectors.
3.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
4.) Adjacent to On Fail, select either Stop or Continue, as required.
Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
5.) Trackball to the Start button and press Set.
The RFI FE Cache Test commences. While the test proceeds, the name of the test currently in
progress (RFI FE Cache Test) is displayed in the Execute field and the current Loop # and specific
test are shown below. The messages Init Done and Please Wait are displayed beside the progress
bar in the Status area:
As the testing sequence progresses, the progress bar will advance to reflect the test progress. The
LED on the RFI status indicator in the Data Flow map will be highlighted in the appropriate color to
indicate the current test status, as follows:
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• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
6.) At any stage, trackball to the Pause button and press Set, if required.
7.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the RFI FE Cache Test sequence is complete
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests passed or failed, as shown in the example in Figure 7-14.
8.) If necessary, use the scroll bars and/or arrows to scroll through the list of Test results.

Figure 7-14 View Test Log - RFI Cache Test

NOTE: For this test, there is one report (FE Cache Test report) which is listed in the Reports window
on the right. By default, this report is displayed in the Reports window below.

9) When done, trackball to the Exit button and press Set to close the View Report window.

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10) After reviewing the test results, proceed as follows:

• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified but the results were very close to the upper or lower limits, perform
calibration, as described in "DC Offset Calibration" on page 7-25, and then repeat the test.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of that board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

11.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
12.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-4-3-4 RFI Analog Circuits Test

NOTE: For a description of this test, refer to the information provided in "RFI Analog Circuits Test" on
page 7-11.

NOTE: When performing this test, no probe should be connected to the system and nothing should be
touching the probe connectors!

1.) In the Diagnostic Test window, trackball to RFI Analog Circuits Test in the list of RFI tests available
for selection from the Diagnostic Test Tree (see Figure 7-15 below) and press Set. The RFI Analog
Circuits Test name is displayed under Execute; the relevant system component to be tested are
highlighted light blue in the Schematic View (RFI), as shown below:
Figure 7-15 RFI Analog Circuits Test

2.) As indicated in the Special Instructions area, disconnect any probes currently connected to the
system and make sure that nothing is touching the probe connectors.
3.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
4.) Adjacent to On Fail, select either Stop or Continue, as required.
Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
5.) Trackball to the Start button and press Set.
The RFI Analog Circuits Test commences. While the test proceeds, the name of the test currently
in progress is displayed in the Execute field and the current Loop # and specific test are shown
below. The messages Init Done and Please Wait are displayed beside the progress bar in the
Status area:

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As the testing sequence progresses, the progress bar will advance to reflect the test progress. The
LED on the RFI status indicator in the Data Flow map will be highlighted in the appropriate color to
indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
6.) At any stage, trackball to the Pause button and press Set, if required.
7.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the RFI Analog Circuits Test sequence is complete,
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests passed or failed, as shown in the example in Figure 7-16.
Figure 7-16 View Test Log - RFI Analog Circuits Test

8.) If necessary, use the scroll bars and/or arrows to scroll through the list of Test results.

NOTE: For this test, there is one report (Analog Circuits Test report) which is listed in Reports on the
right. By default, this report is displayed in the Reports window below (Figure 7-16). Use the
Report window scroll bars and/or arrows to scroll through complete report if necessary.

9) When done, trackball to the Exit button and press Set to close the View Report window.

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10) After reviewing the test results, proceed as follows:

• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified but the results were very close to the upper or lower limits, perform
calibration, as described in "DC Offset Calibration" on page 7-25, and then repeat the test.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of that board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

11.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
12.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-4-3-5 RFI Demodulator Short Test

NOTE: For a description of this test, refer to the information in "RFI Demodulator Short Test" on page
7-11.

NOTE: When performing this test, no probe should be connected to the system and nothing should be
touching the probe connectors!

1.) In the Diagnostic Test window, trackball to RFI Demodulator Short Test in the list of RFI tests
available for selection from the Diagnostic Test Tree (see Figure 7-17 below) and press Set. The
RFI Demodulator Short Test name is displayed under Execute; the relevant system component to
be tested are highlighted light blue in the Schematic View (RFI), as shown below:
Figure 7-17 RFI Demodulator Short Test

2.) As indicated in the Special Instructions area, disconnect any probes currently connected to the
system and make sure that nothing is touching the probe connectors.
3.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
4.) Adjacent to On Fail, select either Stop or Continue, as required.
Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
5.) Trackball to the Start button and press Set.
The RFI Demodulator Short Test commences. While the test proceeds, the name of the test
currently in progress is displayed in the Execute field and the current Loop # and specific test are
shown below. The messages Init Done and Please Wait are displayed beside the progress bar in
the Status area:
As the testing sequence progresses, the progress bar will advance to reflect the test progress. The
LED on the RFI status indicator in the Data Flow map will be highlighted in the appropriate color to
indicate the current test status, as follows:

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• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
6.) At any stage, trackball to the Pause button and press Set, if required.
7.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the RFI Demodulator Short Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests passed or failed, as shown in the example in Figure 7-18.
Figure 7-18 View Test Log - RFI Demodulator Short Test

8.) If necessary, use the scroll bars and/or arrows to scroll through the list of Test results.

NOTE: For this test, there is one report (Demodulator Short Test report) which is listed in the Reports
window on the right. By default, this report is displayed in the Reports window below (Figure 7-
18). Use the Report window scroll bars and/or arrows to scroll through complete report if
necessary.

9) When done, trackball to the Exit button and press Set to close the View Report window.

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10) After reviewing the test results, proceed as follows:

• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified but the results were very close to the upper or lower limits, perform
calibration, as described in "DC Offset Calibration" on page 7-25, and then repeat the test.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of that board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

11.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
12.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-4-3-6 RFI Audio Test

NOTE: For a description of this test, refer to the information provided in "RFI Audio Test" on page 7-12.

NOTE: When performing this test, no probe should be connected to the system and nothing should be
touching the probe connectors!

1.) In the Diagnostic Test window, trackball to RFI Audio Test in the list of RFI tests available for
selection from the Diagnostic Test Tree (see Figure 7-9 below) and press Set. The RFI Audio Test
name is displayed under Execute; the relevant system component to be tested is highlighted light
blue in the Schematic View (RFI), as shown below:
Figure 7-19 RFI Audio Test

2.) As indicated in the Special Instructions area, disconnect any probes currently connected to the
system and make sure that nothing is touching the probe connectors.
3.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
4.) Adjacent to On Fail, select either Stop or Continue, as required.
Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
5.) Trackball to the Start button and press Set.
The RFI Audio Test commences. While the test proceeds, the name of the test currently in progress
is displayed in the Execute field and the current Loop # and specific test are shown below. The
messages Init Done and Please Wait are displayed beside the progress bar in the Status area:

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As the testing sequence progresses, the progress bar will advance to reflect the test progress. The
LED on the RFI status indicator in the Data Flow map will be highlighted in the appropriate color to
indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
When the upper progress bar reaches approximately midway in the Status area, a loud,
high-pitched sound will be heard coming from the speakers.

NOTE: If no sound is heard, it is necessary to perform the BEP Audio Test as described in "Audio Test"
on page 7-132. In the event this test also fails, the problem is probably in the BEP - refer to
"Performing Back End Diagnostics on the System" on page 7-108.

6.) At any stage, trackball to the Pause button and press Set, if required.
7.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the RFI Audio Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests passed or failed, as shown in the example in Figure 7-20.
Figure 7-20 View Test Log - RFI Audio Test

NOTE: For this test, this one report (Demodulator Short Test report) which is listed in the Reports
window on the right. By default, this report is displayed in the Reports window below, as shown
in the example in Figure 7-20.
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8) When done, trackball to the Exit button and press Set to close the View Report window.
9) After reviewing the test results, proceed as follows:
• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified but the results were very close to the upper or lower limits, perform
calibration, as described in "DC Offset Calibration" on page 7-25, and then repeat the test.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of that board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

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7-4-4 TR 32 Diagnostic Tests

NOTE: The TR32 Diagnostic Tests are used to perform functional testing of both the TR32A and TR32
boards.

7-4-4-1 Accessing the TR32 Diagnostic Test Options

• Access the Diagnostic Test window, as described in the Accessing the Front End Diagnostic
Options section, on page 7-25.

7-4-4-2 Beamformer Tests

7-4-4-2-1 TR32 BF Digital Test

NOTE: For a description of this test, refer to the information in "TR32 BF Digital Test" on page 7-12.

NOTE: When performing this test, no probe should be connected to the system and nothing should be
touching the probe connectors!

1.) In the Diagnostic Test window, trackball to TR32 BF Digital Test in the list of TR32, BF tests
available for selection from the Diagnostic Test Tree (see Figure 7-21 below) and press Set. The
TR32 BF Digital Test name is displayed under Execute; the relevant system components to be
tested are highlighted light blue in the Schematic View (TR32A and TR32B), as shown below:
Figure 7-21 TR32 BF Digital Test

2.) As indicated in the Special Instructions area, disconnect any probes currently connected to the
system and make sure that nothing is touching the probe connectors.
3.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.

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4.) Adjacent to On Fail, select either Stop or Continue, as required. Stopping on failure enables you
to review a failed test, the moment it fails. Alternatively, you may prefer testing to continue on failure
and later you may review the report.
5.) Trackball to the Start button and press Set.
The TR32 BF Digital Test commences. While the test proceeds, the name of the test currently in
progress is displayed in the Execute field and the current Loop # and specific test are shown below.
The messages Init Done and Please Wait are displayed beside the progress bar in the Status area:
As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
6.) At any stage, trackball to the Pause button and press Set, if required.
7.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the TR32 BF Digital Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests passed or failed, as shown in the example in Figure 7-22.
Figure 7-22 View Test Log - TR32 BF Digital Test (MLA0)

8.) If necessary, use the scroll bars and/or arrows to scroll through the list of Test results.

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NOTE: For this test, there are two reports (MLA0 and MLA1) which is listed in Reports on the right. By
default, the MLA0 report is displayed in the Reports window below, showing the results for both
the TR32A and TR32B boards (Figure 7-22).

9.) To view the MLA1 test results in the Report window, select MLA1 test results under Reports.
The MLA1 report is displayed in the Reports window below:
Figure 7-23 View Test Log - TR32 BF Digital Test (MLA1)

10) When done, trackball to the Exit button and press Set to close the View Report window.
11) After reviewing the test results, proceed as follows:
• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified but the results were very close to the upper or lower limits, perform
calibration, as described in "DC Offset Calibration" on page 7-25, and then repeat the test.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of that board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

12.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
13.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-4-4-2-2 System BF Digital Test

NOTE: For a description of this test, refer to the information in "System BF Digital Test" on page 7-12.

NOTE: When performing this test, no probe should be connected to the system and nothing should be
touching the probe connectors!

1.) In the Diagnostic Test window, trackball to System BF Digital Test in the list of TR32, BF tests
available for selection from the Diagnostic Test Tree (see Figure 7-9 below) and press Set. The
System BF Digital Test name is displayed under Execute; the relevant system components to be
tested are highlighted light blue in the Schematic View (TR32A. TR32B), as shown below:

Figure 7-24 System BF Digital Test

2.) As indicated in the Special Instructions area, disconnect any probes currently connected to the
system and make sure that nothing is touching the probe connectors.
3.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
4.) Adjacent to On Fail, select either Stop or Continue, as required.
Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
5.) Trackball to the Start button and press Set.
The System BF Digital Test commences. While the test proceeds, the name of the test currently in
progress (System BF Digital Test) is displayed in the Execute field and the current Loop # and
specific test are shown below. The messages Init Done and Please Wait are displayed beside the
progress bar in the Status area.

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As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
6.) At any stage, trackball to the Pause button and press Set, if required.
7.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the System BF Digital Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests passed or failed, as shown in the example in Figure 7-25.
Figure 7-25 View Test Log - System BF Digital Test (MLA0)

8.) If necessary, use the scroll bars and/or arrows to scroll through the list of Test results.

NOTE: For this test, there are two reports (MLA0 and MLA1) which is listed in Reports on the right. By
default, the MLA0 report is displayed in the Reports window below (Figure 7-25).

9.) To view the MLA1 test results, select MLA1 test results under Reports.
The MLA1 test results are displayed in the Report Window, as shown below.

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Figure 7-26 View Test Log - System BF Digital Test (MLA1)

10) When done, trackball to the Exit button and press Set to close the View Report window.
11) After reviewing the test results, proceed as follows:
• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified but the results were very close to the upper or lower limits, perform
calibration, as described in "DC Offset Calibration" on page 7-25, and then repeat the test.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of that board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

12.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
13.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-4-4-2-3 ADC Test

NOTE: For a description of this test, refer to the information in "ADC Test" on page 7-12.

NOTE: When performing this test, no probe should be connected to the system and nothing should be
touching the probe connectors!

1.) In the Diagnostic Test window, trackball to ADC Test in the list of TR32, BF tests available for
selection from the Diagnostic Test Tree (see Figure 7-9 below) and press Set. The ADC Test name
is displayed under Execute; the relevant system components to be tested are highlighted light blue
in the Schematic View (TR32A. TR32B), as shown below:
Figure 7-27 ADC Test

2.) As indicated in the Special Instructions area, disconnect any probes currently connected to the
system and make sure that nothing is touching the probe connectors.
3.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
4.) Adjacent to On Fail, select either Stop or Continue, as required.
Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
5.) Trackball to the Start button and press Set.
The ADC Test commences. While the test proceeds, the name of the test currently in progress (ADC
Test) is displayed in the Execute field and the current Loop # and specific test are shown below. The
messages Init Done and Please Wait are displayed beside the progress bar in the Status area.

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As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
6.) At any stage, trackball to the Pause button and press Set, if required.
7.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the ADC Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests passed or failed, as shown in the example in Figure 7-28.
Figure 7-28 View Test Log - First Harmonic Report

Expected Average

Selected channel
Average Result

Scroll between
channels here

Selected channel # (64)

NOTE: The ADC test has four test reports which are listed in Reports on the right. By default, the First
Harmonic report is displayed in the Reports window below (Figure 7-28).

NOTE: Left and right arrows provided in the View Report window enable scrolling between the different
channels. Left-clicking on a currently-selected channel marks a red square on the report graph,
and also evokes the display of the following information relative to that specific point: Average,
Deviation (standard deviation from the Average), Max, and Min.

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The signal should be within the limits marked in the white area (the dotted line represents the
Average), as shown in Figure 7-28.

8) When done, trackball to the Close button and press Set to close the View Report window.
9.) Select the second report (the report is highlighted in the Reports list, and the corresponding results
are shown in the Report window below, as shown in Figure 7-29).
Figure 7-29 View Test Log - Second Harmonic

10.)Use the tools provided to scroll through the channels and view the results, as previously described.
11) When done, trackball to the Close button and press Set to close the View Report window.
12.)Select the third report (the report is highlighted in the Reports list, and the corresponding results are
shown in the Report window below, as shown in Figure 7-30).

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Figure 7-30 View Test Log - Third Harmonic

13.)Use the tools provided to scroll through the channels and view the results, as previously described.
14) When done, trackball to the Close button and press Set to close the View Report window.
15.)Select the fourth report (the report is highlighted in the Reports list, and the corresponding results
are shown in the Report window below, as shown in Figure 7-31).

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Figure 7-31 View Test Log - Average

16.)Use the tools provided to scroll through the channels and view the results, as previously described.
17) When done, trackball to the Close button and press Set to close the View Report window.
18) After reviewing the test results, proceed as follows:
• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified but the results were very close to the upper or lower limits, perform
calibration, as described in "DC Offset Calibration" on page 7-25, and then repeat the test.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of that board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

19.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
20.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-4-4-3 Receive (RX) Tests

7-4-4-3-1 RX Test

NOTE: For a description of this test, refer to the information in "RX Test" on page 7-12.

NOTE: When performing this test, no probe should be connected to the system and nothing should be
touching the probe connectors!

1.) In the Diagnostic Test window, trackball to Rx Test in the list of RX tests available for selection from
the Diagnostic Test Tree (see Figure 7-32 below) and press Set. The RX Test name is displayed
under Execute; the relevant system components to be tested are highlighted light blue in the
Schematic View (TR32A. TR32B), as shown below:
Figure 7-32 Rx Test

2.) As indicated in the Special Instructions area, disconnect any probes currently connected to the
system and make sure that nothing is touching the probe connectors.
3.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
4.) Adjacent to On Fail, select either Stop or Continue, as required.
Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
5.) Trackball to the Start button and press Set.
The Rx Test commences. While the test proceeds, the name of the test currently in progress
(Rx Test) is displayed in the Execute field and the current Loop # and specific test are shown below.
The messages Init Done and Please Wait are displayed beside the progress bar in the Status area.

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As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
6.) At any stage, trackball to the Pause button and press Set, if required.
7.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the Rx Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests passed or failed, as shown in the example in Figure 7-33.
Figure 7-33 View Test Log - Rx Test Signal Amplitude

Expected Average

Selected channel
Average Result

Scroll between
channels here

Selected channel # (64)

NOTE: The Rx test has two test reports (Test Signal Amplitude and Frequency) which are listed in the
Reports window on the right. By default, the Test Signal Amplitude report is displayed in the
Reports window below (Figure 7-33).

NOTE: Left and right arrows provided in the View Report window enable scrolling between the different
channels.
Left-clicking on a currently-selected channel marks a red square on the report graph, and also
evokes the display of the following information relative to that specific point: Average, Deviation

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(standard deviation from the Average), Max, and Min.

The signal should be within the limits marked in the white area (the dotted line represents the
Average), as shown in Figure 7-33.

8) When done, trackball to the Close button and press Set to close the View Report window.
9) Select the second report (Frequency); the report is highlighted in the Reports list, and the
corresponding results are shown in the Report window below, as shown in Figure 7-29.
Figure 7-34 View Test Log - Rx Test Signal Frequency

10.)Use the tools provided to scroll through the channels and view the results, as previously described.
11) When done, trackball to the Close button and press Set to close the View Report window.
12) After reviewing the test results, proceed as follows:
• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified but the results were very close to the upper or lower limits, perform
calibration, as described in "DC Offset Calibration" on page 7-25, and then repeat the test.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of that board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

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13.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
14.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-4-5 Probe and MUX Diagnostic Tests

7-4-5-1 Accessing the Probe and MUX Diagnostic Test Options

• Access the Diagnostic Test window, as described in the Accessing the Front End Diagnostic
Options section, on page 7-25.

7-4-5-2 ACW Test

7-4-5-2-1 ACW IQ Symmetry Test

NOTE: For a description of this test, refer to the information in "ACW IQ Symmetry Test" on page 7-13.

NOTE: When performing this test, no probe should be connected to the system and nothing should be
touching the probe connectors!

It is necessary to disable the Loop option where it should not be used.

After performing this test, you must re-boot the system and perform the DC Offset Calibration procedure
as described in "DC Offset Calibration" on page 7-25.

1.) In the Diagnostic Test window, trackball to ACW IQ Symmetry Test in the list of ACW tests
available for selection from the Diagnostic Test Tree (see Figure 7-32 below) and press Set. The
ACW IQ Symmetry Test name is displayed under Execute; the relevant system components to be
tested are highlighted light blue in the Schematic View (P&M), as shown below:
Figure 7-35 ACW IQ Symmetry Test

2.) As indicated in the Special Instructions area, disconnect any probes currently connected to the
system and make sure that nothing is touching the probe connectors.

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3.) Adjacent to On Fail, select either Stop or Continue, as required. Stopping on failure enables you
to review a failed test, the moment it fails. Alternatively, you may prefer testing to continue on failure
and later you may review the report.
4.) Trackball to the Start button and press Set.
The ACW IQ Symmetry Test commences. While the test proceeds, the name of the test currently
in progress (ACW IQ Symmetry Test) is displayed in the Execute field and the current Loop # and
specific test are shown below. The messages Init Done and Please Wait are displayed beside the
progress bar in the Status area.
As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
5.) At any stage, trackball to the Pause button and press Set, if required.
6.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the ACW IQ Symmetry Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests passed or failed, as shown in the example in Figure 7-36.

Figure 7-36 View Test Log - ACW IQ Symmetry Test

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NOTE: The ACW IQ Symmetry Test test has one test report. By default, this is displayed in the Reports
window below (Figure 7-36).

7) When done, trackball to the Exit button and press Set to close the View Report window.
8) After reviewing the test results, proceed as follows:
• Re-boot the system (this is obligatory).
• Perform calibration, as described in "DC Offset Calibration" on page 7-25.
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of that board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

9.) Trackball to the Exit button and press Set to close the View Test Log dialog box.
10.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-4-5-2-2 ACW Matrix Test

NOTE: For a description of this test, refer to the information in "ACW Matrix Test" on page 7-13.

NOTE: When performing this test, no probe should be connected to the system and nothing should be
touching the probe connectors!

It is necessary to disable the Loop option where it should not be used.

After performing this test, you must re-boot the system and perform the DC Offset Calibration procedure
as described in "DC Offset Calibration" on page 7-25.

1.) In the Diagnostic Test window, trackball to ACW Matrix Test in the list of ACW tests available for
selection from the Diagnostic Test Tree (see Figure 7-37 below) and press Set. The ACW Matrix
Test name is displayed under Execute; the relevant system components to be tested are
highlighted light blue in the Schematic View (P&M), as shown below:
Figure 7-37 ACW Matrix Test

2.) As indicated in the Special Instructions area, disconnect any probes currently connected to the
system and make sure that nothing is touching the probe connectors.
3.) Adjacent to On Fail, select either Stop or Continue, as required. Stopping on failure enables you
to review a failed test, the moment it fails. Alternatively, you may prefer testing to continue on failure
and later you may review the report.
4.) Trackball to the Start button and press Set.
The ACW Matrix Test commences. While the test proceeds, the name of the test currently in
progress (ACW IQ Symmetry Test) is displayed in the Execute field and the current Loop # and
specific test are shown below. The messages Init Done and Please Wait are displayed beside the
progress bar in the Status area.

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As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
5.) At any stage, trackball to the Pause button and press Set, if required.
6.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the ACW Matrix Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests passed or failed, as shown in the example in Figure 7-38.
Figure 7-38 View Test Log - ACW Matrix Test - Signal Frequency

Expected Average

Selected channel
Average Result

Scroll between
channels here

Selected channel # (32)

NOTE: The ACW Matrix Test test has three test reports (Signal Frequency, Signal RMS, and Signal
SNR) which are listed in the Reports window on the right. By default, the Signal Frequency
report is displayed in the Reports window below (Figure 7-38).

NOTE: Left and right arrows provided in the View Report window enable scrolling between the different
channels.
Left-clicking on a currently-selected channel marks a red square on the report graph, and also
evokes the display of the following information relative to that specific point: Average, Deviation

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(standard deviation from the Average), Max, and Min.

The signal should be within the limits marked in the white area (the dotted line represents the
Average), as shown in Figure 7-38.

7) When done, trackball to the Close button and press Set to close the View Report window.
8) Select the second report (Signal RMS); the report is highlighted in the Reports list, and the
corresponding results are shown in the Report window below, as shown in Figure 7-39.
Figure 7-39 View Test Log - ACW Matrix Test - Signal RMS

9.) Use the tools provided to scroll through the channels and view the results, as previously described.
10) When done, trackball to the Close button and press Set to close the View Report window.
11) Select the third report (Signal SNR); the report is highlighted in the Reports list, and the
corresponding results are shown in the Report window below, as shown in Figure 7-40.

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Figure 7-40 View Test Log - ACW Matrix Test - Signal SNR

12.)Use the tools provided to scroll through the channels and view the results, as previously described.
13) When done, trackball to the Close button and press Set to close the View Report window.
14) After reviewing the test results, proceed as follows:
• Re-boot the system (this is obligatory).
• Perform calibration, as described in "DC Offset Calibration" on page 7-25
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of that board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

15.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
16.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-4-5-2-3 ACW Delay Range Test

NOTE: For a description of this test, refer to the information in "ACW Delay Range Test" on page 7-13.

NOTE: When performing this test, no probe should be connected to the system and nothing should be
touching the probe connectors!

It is necessary to disable the Loop option where it should not be used.

After performing this test, you must re-boot the system and perform the DC Offset Calibration procedure
as described in "DC Offset Calibration" on page 7-25.

1.) In the Diagnostic Test window, trackball to ACW Delay Range Test in the list of ACW tests
available for selection from the Diagnostic Test Tree (see Figure 7-41 below) and press Set. The
ACW Delay Range Test name is displayed under Execute; the relevant system components to be
tested are highlighted light blue in the Schematic View (P&M), as shown below:
Figure 7-41 ACW Delay Range Test

2.) As indicated in the Special Instructions area, disconnect any probes currently connected to the
system and make sure that nothing is touching the probe connectors.
3.) Adjacent to On Fail, select either Stop or Continue, as required. Stopping on failure enables you
to review a failed test, the moment it fails. Alternatively, you may prefer testing to continue on failure
and later you may review the report.
4.) Trackball to the Start button and press Set.
The ACW Delay Range Test commences. While the test proceeds, the name of the test currently
in progress (ACW IQ Delay Range Test) is displayed in the Execute field and the current Loop #
and specific test are shown below. The messages Init Done and Please Wait are displayed beside
the progress bar in the Status area.

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As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
5.) At any stage, trackball to the Pause button and press Set, if required.
6.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the ACW Delay Range Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests passed or failed, as shown in the example in Figure 7-42.
Figure 7-42 View Test Log - ACW Delay Range Test - Signal Frequency

Expected Average

Selected channel
Average Result

Scroll between
channels here

Selected channel # (12)

NOTE: The ACW Delay Range Test test has three test reports (Signal Frequency, Signal RMS, and
Signal SNR) which are listed in the Reports window on the right. By default, the Signal
Frequency report is displayed in the Reports window below (Figure 7-42).

NOTE: Left and right arrows provided in the View Report window enable scrolling between the different
channels.
Left-clicking on a currently-selected channel marks a red square on the report graph, and also
evokes the display of the following information relative to that specific point: Average, Deviation

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(standard deviation from the Average), Max, and Min.

The signal should be within the limits marked in the white area (the dotted line represents the
Average), as shown in Figure 7-42.

7) When done, trackball to the Close button and press Set to close the View Report window.
8) Select the second report (Signal RMS); the report is highlighted in the Reports list, and the
corresponding results are shown in the Report window below, as shown in Figure 7-43.
Figure 7-43 View Test Log - ACW Delay Range Test - Signal RMS

9.) Use the tools provided to scroll through the channels and view the results, as previously described.
10) When done, trackball to the Close button and press Set to close the View Report window.
11) Select the third report (Signal SNR); the report is highlighted in the Reports list, and the
corresponding results are shown in the Report window below, as shown in Figure 7-44.

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Figure 7-44 View Test Log - ACW Delay Range Test - Signal SNR

12.)Use the tools provided to scroll through the channels and view the results, as previously described.
13) When done, trackball to the Close button and press Set to close the View Report window.
14) After reviewing the test results, proceed as follows:
• Re-boot the system (this is obligatory).
• Perform calibration, as described in "DC Offset Calibration" on page 7-25.
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of that board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

15.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
16.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-4-5-2-4 ACW Pre-Mixer Gain Test

NOTE: For a description of this test, refer to the information in "ACW Pre-Mixer Gain Test" on page 7-
13.

NOTE: When performing this test, no probe should be connected to the system and nothing should be
touching the probe connectors!

It is necessary to disable the Loop option where it should not be used.

After performing this test, you must re-boot the system and perform the DC Offset Calibration procedure
as described in "DC Offset Calibration" on page 7-25.

1.) In the Diagnostic Test window, trackball to ACW Pre-Mixer Gain Test in the list of ACW tests
available for selection from the Diagnostic Test Tree (see Figure 7-45 below) and press Set. The
ACW Pre-Mixer Gain Test name is displayed under Execute; the relevant system components to
be tested are highlighted light blue in the Schematic View (P&M), as shown below:
Figure 7-45 ACW Pre-Mixer Gain Test

2.) As indicated in the Special Instructions area, disconnect any probes currently connected to the
system and make sure that nothing is touching the probe connectors.
3.) Adjacent to On Fail, select either Stop or Continue, as required. Stopping on failure enables you
to review a failed test, the moment it fails. Alternatively, you may prefer testing to continue on failure
and later you may review the report.
4.) Trackball to the Start button and press Set.

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The ACW Pre-Mixer Gain Test commences. While the test proceeds, the name of the test currently
in progress (ACW Pre-Mixer Gain Test) is displayed in the Execute field and the current Loop # and
specific test are shown below. The messages Init Done and Please Wait are displayed beside the
progress bar in the Status area.
As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
5.) At any stage, trackball to the Pause button and press Set, if required.
6.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the ACW Pre-Mixer Gain Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests passed or failed, as shown in the example in Figure 7-46.
Figure 7-46 View Test Log - ACW Pre-Mixer Gain Test

NOTE: The ACW Pre-Mixer Gain Test has one test report. By default, this is displayed in the Reports
window below (Figure 7-46).

7) When done, trackball to the Exit button and press Set to close the View Report window.

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8) After reviewing the test results, proceed as follows:

• Re-boot the system (this is obligatory).
• Perform calibration, as described in "DC Offset Calibration" on page 7-25.
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If “Fail” appears in one of the Result columns, the test has failed, even if “Pass” appears in other
columns. Repeat the ACW Pre-mixer Gain Test.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of that board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

9.) Trackball to the Exit button and press Set to close the View Test Log dialog box.
10.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-4-5-2-5 ACW BPF Test

NOTE: For a description of this test, refer to the information in "ACW BPF Test" on page 7-13.

NOTE: When performing this test, no probe should be connected to the system and nothing should be
touching the probe connectors!

NOTICE It is necessary to disable the Loop option where it should not be used.
After performing this test, you must re-boot the system and perform the DC Offset Calibration procedure
as described in "DC Offset Calibration" on page 7-25.

1.) In the Diagnostic Test window, trackball to ACW BPF Test in the list of ACW tests available for
selection from the Diagnostic Test Tree (see Figure 7-47 below) and press Set. The ACW BPF Test
name is displayed under Execute; the relevant system components to be tested are highlighted light
blue in the Schematic View (P&M), as shown below:

Figure 7-47 ACW BPF Test

2.) As indicated in the Special Instructions area, disconnect any probes currently connected to the
system and make sure that nothing is touching the probe connectors.
3.) Adjacent to On Fail, select either Stop or Continue, as required. Stopping on failure enables you
to review a failed test, the moment it fails. Alternatively, you may prefer testing to continue on failure
and later you may review the report.
4.) Trackball to the Start button and press Set.

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The ACW BPF Test commences. While the test proceeds, the name of the test currently in progress
(ACW BPF Test) is displayed in the Execute field and the current Loop # and specific test are shown
below. The messages Init Done and Please Wait are displayed beside the progress bar in the
Status area.
As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
5.) At any stage, trackball to the Pause button and press Set, if required.
6.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the ACW BPF Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests passed or failed, as shown in the example in Figure 7-48.

Figure 7-48 View Test Log - ACW BPF Test - BPF0

NOTE: The ACW BPF Test has four test reports (BPF0, BPF1, BPF2, and BPF3) which are listed in
the Reports window on the right. By default, the BPF0 report is displayed in the Reports window
below (Figure 7-48).

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7) When finished reviewing the first report, trackball to the Exit button and press Set to close the View
Report window.
8) Select the second report (BPF1); the report is highlighted in the Reports list, and the corresponding
results are shown in the Report window below, as shown in Figure 7-49.
Figure 7-49 View Test Log - ACW BPF Test - BPF1

9.) Use the tools provided to scroll through the channels and view the results, as previously described.
10) When done, trackball to the Close button and press Set to close the View Report window.
11) Select the third report (BPF2); the report is highlighted in the Reports list, and the corresponding
results are shown in the Report window below, as shown in Figure 7-50.

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Figure 7-50 View Test Log - ACW BPF Test - BPF2

12.)Use the tools provided to scroll through the channels and view the results, as previously described.
13) When done, trackball to the Close button and press Set to close the View Report window.
14) Select the fourth report (Signal SNR); the report is highlighted in the Reports list, and the
corresponding results are shown in the Report window below, as shown in Figure 7-51.

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Figure 7-51 View Test Log - ACW BPF Test - BPF3

15.)Use the tools provided to scroll through the channels and view the results, as previously described.
16) When done, trackball to the Close button and press Set to close the View Report window.
17) After reviewing the test results, proceed as follows:
• Re-boot the system (this is obligatory).
• Perform calibration, as described in "DC Offset Calibration" on page 7-25.
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of that board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

18.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
19.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-4-5-2-6 ACW HPF Test

NOTE: For a description of this test, refer to the information in "ACW HPF Test" on page 7-13.

NOTE: When performing this test, no probe should be connected to the system and nothing should be
touching the probe connectors!

NOTICE It is necessary to disable the Loop option where it should not be used.
After performing this test, you must re-boot the system and perform the DC Offset Calibration procedure
as described in "DC Offset Calibration" on page 7-25.

1.) In the Diagnostic Test window, trackball to ACW HPF Test in the list of ACW tests available for
selection from the Diagnostic Test Tree (see Figure 7-52 below) and press Set. The ACW HPF Test
name is displayed under Execute; the relevant system components to be tested are highlighted light
blue in the Schematic View (P&M), as shown below:
Figure 7-52 ACW HPF Test

2.) As indicated in the Special Instructions area, disconnect any probes currently connected to the
system and make sure that nothing is touching the probe connectors.
3.) Adjacent to On Fail, select either Stop or Continue, as required. Stopping on failure enables you
to review a failed test, the moment it fails. Alternatively, you may prefer testing to continue on failure
and later you may review the report.
4.) Trackball to the Start button and press Set.

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The ACW HPF Test commences. While the test proceeds, the name of the test currently in progress
(ACW HPF Test) is displayed in the Execute field and the current Loop # and specific test are shown
below. The messages Init Done and Please Wait are displayed beside the progress bar in the
Status area.
As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
5.) At any stage, trackball to the Pause button and press Set, if required.
6.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the ACW HPF Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests passed or failed, as shown in the example in Figure 7-53.

Figure 7-53 View Test Log - ACW HPF Test - 300

NOTE: The ACW HPF Test has two test reports (HPF300 and HPF600) which are listed in the Reports
window on the right. By default, the HPF300 report is displayed in the Reports window below
(Figure 7-53).

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7) When finished reviewing the first report, trackball to the Exit button and press Set to close the View
Report window.
8) Select the second report (HPF600); the report is highlighted in the Reports list, and the
corresponding results are shown in the Report window below, as shown in Figure 7-54.

Figure 7-54 View Test Log - ACW HPF Test - 600

9) When done, trackball to the Exit button and press Set to close the View Report window.
10) After reviewing the test results, proceed as follows:
• Re-boot the system (this is obligatory).
• Perform calibration, as described in "DC Offset Calibration" on page 7-25.
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of that board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance

11.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
12.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-4-5-3 Pencil Test

7-4-5-3-1 Pencil Rx Test

NOTE: For a description of this test, refer to the information in "Pencil Rx Test" on page 7-14.

NOTE: When performing this test, no probe should be connected to the system and nothing should be
touching the probe connectors!

1.) In the Diagnostic Test window, trackball to Pencil RX Test in the list of Pencil tests available for
selection from the Diagnostic Test Tree (see Figure 7-55 below) and press Set. The Pencil RX Test
name is displayed under Execute; the relevant system components to be tested are highlighted light
blue in the Schematic View (P&M), as shown below:

Figure 7-55 Pencil RX Test

2.) As indicated in the Special Instructions area, disconnect any probes currently connected to the
system and make sure that nothing is touching the probe connectors.
3.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
4.) Adjacent to On Fail, select either Stop or Continue, as required.
Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
5.) Trackball to the Start button and press Set.
The Pencil RX Test commences. While the test proceeds, the name of the test currently in progress
(Pencil RX Test) is displayed in the Execute field and the current Loop # and specific test are shown
below. The messages Init Done and Please Wait are displayed beside the progress bar in the
Status area.

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As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
6.) At any stage, trackball to the Pause button and press Set, if required.
7.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the Pencil RX Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests passed or failed, as shown in the example in Figure 7-56.

Figure 7-56 View Test Log - Pencil RX Test

NOTE: The Pencil RX Test has one test report which is listed in Reports on the right and displayed in
the Reports window below (Figure 7-56).

8) When finished reviewing the first report, trackball to the Exit button and press Set to close the View
Report window.
9) After reviewing the test results, proceed as follows:
• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).

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• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified but the results were very close to the upper or lower limits, perform
calibration, as described in "DC Offset Calibration" on page 7-25, and then repeat the test.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of that board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

10.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
11.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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Section 7-5
Monitoring Tests
7-5-1 Accessing the Monitoring Diagnostic Test Options
• Access the Diagnostic Test window, as described in the Accessing the Front End Diagnostic
Options section, on page 7-25.

7-5-1-1 Full System Monitoring Test

NOTE: For a description of this test, refer to the information in "Full System Monitoring Test" on page
7-14.

1.) In the Diagnostic Test window, trackball to Full System Monitoring Test in the list of Monitoring
tests available for selection from the Diagnostic Test Tree (see Figure 7-57 below) and press Set.
The Full System Monitoring Test name is displayed under Execute; all system components to be
tested are highlighted light blue in the Schematic View, as shown below:
Figure 7-57 Full System Monitoring Test

2.) As indicated in the Special Instructions area, disconnect any probes currently connected to the
system and make sure that nothing is touching the probe connectors.
3.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
4.) Adjacent to On Fail, select either Stop or Continue, as required.
Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
5.) Trackball to the Start button and press Set.
The Full System Monitoring Test commences. While the test proceeds, the name of the test currently
in progress (ADC Test) is displayed in the Execute field and the current Loop # and specific test are
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shown below. The messages Init Done and Please Wait are displayed beside the progress bar in the
Status area.
As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
6.) At any stage, trackball to the Pause button and press Set, if required.
7.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the Full System Monitoring Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests passed or failed, as shown in the example in Figure 7-58.
Figure 7-58 View Test Log - Full System Monitoring Test

NOTE: The Full System Monitoring Test has five sub-tests (Fixed Voltages, Temperatures, Fans
Speed, Battery Parameters, and Tx Voltages). These are listed in the Test column, as shown
in Figure 7-58.

8.) Select the first report (Fixed Voltages); the report is highlighted in the Reports list, and the
corresponding results are shown in the Report window below, as shown in Figure 7-59.

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Figure 7-59 View Test Log - Full System Monitoring Test - Fixed Voltages

9.) Check that the sub-test passed and that result values are within the pre-defined Max and Min limits,
as shown in Figure 7-59.
10.)Select the second report (Temperatures); the report is highlighted in the Reports list, and the
corresponding results are shown in the Report window below, as shown in Figure 7-60.

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Figure 7-60 View Test Log - Full System Monitoring Test - Temperatures

11.)Check that the sub-test passed and that result values are within the pre-defined Max and Min limits,
as shown in Figure 7-60.
12.)Select the third report (Fans Speed); the report is highlighted in the Reports list, and the
corresponding results are shown in the Report window below, as shown in Figure 7-61.

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Figure 7-61 View Test Log - Full System Monitoring Test - Fans Speed

13.)Check that the sub-test passed and that result values are within the pre-defined Max and Min limits,
as shown in Figure 7-59.
14.)Select the fourth report (Battery Parameters); the report is highlighted in the Reports list, and the
corresponding results are shown in the Report window below, as shown in Figure 7-62.

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Figure 7-62 View Test Log - Full System Monitoring Test - Battery Parameters

15.)Check that the sub-test passed and that result values are within the pre-defined Upper and Lower
limits, as shown in Figure 7-62.
16.)Select the fifth report (Tx Voltages); the report is highlighted in the Reports list, and the
corresponding results are shown in the Report window below, as shown in Figure 7-63.

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Figure 7-63 View Test Log - Full System Monitoring Test - Tx Voltages

17.)Check that the sub-test passed and that result values are within the pre-defined Max and Min limits,
as shown in Figure 7-63.
18) When done, trackball to the Exit button and press Set to close the View Report window.
19) After reviewing the test results, proceed as follows:
• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified but the results were very close to the upper or lower limits, perform
calibration, as described in "DC Offset Calibration" on page 7-25, and then repeat the test.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of that board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

20.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
21.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-5-1-2 Fixed Voltages Test

NOTE: For a description of this test, refer to the information in "Fixed Voltages Test" on page 7-14.

1.) In the Diagnostic Test window, trackball to Fixed Voltages in the list of Monitoring tests available
for selection from the Diagnostic Test Tree (see Figure 7-64 below) and press Set. The Fixed
Voltages Test name is displayed under Execute; the relevant system components to be tested are
highlighted light blue in the Schematic View (AC/DC, Battery, PS), as shown below:
Figure 7-64 Voltages Test

2.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
3.) Adjacent to On Fail, select either Stop or Continue, as required.
Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
4.) Trackball to the Start button and press Set.
The Fixed Voltages Test commences. While the test proceeds, the name of the test currently in
progress (Fixed Voltages) is displayed in the Execute field and the current Loop # and specific test
are shown below. The messages Init Done and Please Wait are displayed beside the progress bar
in the Status area.
As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
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5.) At any stage, trackball to the Pause button and press Set, if required.
6.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the Fixed Voltages Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests passed or failed, as shown in the example in Figure 7-65.
Figure 7-65 View Test Log - Fixed Voltages Test

NOTE: For this test, there is one report (Voltages) which is listed in the Reports window on the right.
By default, this report is displayed in the Reports window below.

7.) Check that the test passed and that result values are within the pre-defined Max and Min limits, as
shown in Figure 7-65.
8) When done, trackball to the Exit button and press Set to close the View Report window.
9) After reviewing the test results, proceed as follows:
• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified but the results were very close to the upper or lower limits, perform
calibration, as described in "DC Offset Calibration" on page 7-25, and then repeat the test.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).

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If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of this board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

10.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
11.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-5-1-3 Temperatures Test

NOTE: For a description of this test, refer to the information in "Temperatures Test" on page 7-14.

1.) In the Diagnostic Test window, trackball to Temperatures in the list of Monitoring tests available for
selection from the Diagnostic Test Tree (see Figure 7-66 below) and press Set. The Temperatures
Test name is displayed under Execute; all system components (excluding the P&M) will be tested
are highlighted light blue in the Schematic View (all), as shown below:
Figure 7-66 Temperatures Test

2.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
3.) Adjacent to On Fail, select either Stop or Continue, as required.
Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
4.) Trackball to the Start button and press Set.
The Temperatures Test commences. While the test proceeds, the name of the test currently in
progress (Temperatures) is displayed in the Execute field and the current Loop # and specific test
are shown below. The messages Init Done and Please Wait are displayed beside the progress bar
in the Status area.
As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
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5.) At any stage, trackball to the Pause button and press Set, if required.
6.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the Temperatures Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests passed or failed, as shown in the example in Figure 7-67.
Figure 7-67 View Test Log - Temperatures Test

NOTE: For this test, there is one report (Temperatures) which is listed in the Reports window on the
right. By default, this report is displayed in the Reports window below.

7.) Check that the test passed and that result values are within the pre-defined Max and Min limits, as
shown in Figure 7-67.
8) When done, trackball to the Exit button and press Set to close the View Report window.

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9) After reviewing the test results, proceed as follows:

• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified but the results were very close to the upper or lower limits, perform
calibration, as described in "DC Offset Calibration" on page 7-25, and then repeat the test.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of this board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

10.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
11.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-5-1-4 Fans Speed Test

NOTE: For a description of this test, refer to the information in "Fans Speed Test" on page 7-14.

1.) In the Diagnostic Test window, trackball to Fans Speed in the list of Monitoring tests available for
selection from the Diagnostic Test Tree (see Figure 7-68 below) and press Set. The Fans Speed
Test name is displayed under Execute; the relevant system components to be tested are
highlighted light blue in the Schematic View (AC/DC, Battery, PS), as shown below:
Figure 7-68 Fans Speed Test

2.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
3.) Adjacent to On Fail, select either Stop or Continue, as required.
Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
4.) Trackball to the Start button and press Set.
The Fans Speed Test commences. While the test proceeds, the name of the test currently in
progress (Fans Speed) is displayed in the Execute field and the current Loop # and specific test are
shown below. The messages Init Done and Please Wait are displayed beside the progress bar in
the Status area.
As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
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5.) At any stage, trackball to the Pause button and press Set, if required.
6.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the Fans Speed Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests passed or failed, as shown in the example in Figure 7-69.
Figure 7-69 View Test Log - Fans Speed Test

NOTE: For this test, there is one report (Fans Status) which is listed in the Reports window on the right.
By default, this report is displayed in the Reports window below.

7.) Check that the test passed and that result values for each fan are within the pre-defined Max and
Min limits, as shown in Figure 7-69.
8) When done, trackball to the Exit button and press Set to close the View Report window.
9) After reviewing the test results, proceed as follows:
• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If the test fails, repeat the Fan Speed Test.
• If errors were identified but the results were very close to the upper or lower limits, perform
calibration, as described in "DC Offset Calibration" on page 7-25, and then repeat the test.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).

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If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of this board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

10.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
11.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-5-1-5 Battery Parameters Test

NOTE: For a description of this test, refer to the information in "Battery Parameters Test" on page 7-14.

1.) In the Diagnostic Test window, trackball to Battery Parameters in the list of Monitoring tests
available for selection from the Diagnostic Test Tree (see Figure 7-70 below) and press Set. The
Battery Parameters Test name is displayed under Execute; the relevant system components to be
tested are highlighted light blue in the Schematic View (AC/DC, Battery, PS), as shown below:
Figure 7-70 Battery Parameters Test

2.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
3.) Adjacent to On Fail, select either Stop or Continue, as required.
Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
4.) Trackball to the Start button and press Set.
The Battery Parameters Test commences. While the test proceeds, the name of the test currently
in progress (Battery Parameters) is displayed in the Execute field and the current Loop # and
specific test are shown below. The messages Init Done and Please Wait are displayed beside the
progress bar in the Status area.

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As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
5.) At any stage, trackball to the Pause button and press Set, if required.
6.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the Battery Parameters Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests passed or failed, as shown in the example in Figure 7-71.
Figure 7-71 View Test Log - Battery Parameters Test

NOTE: For this test, there is one report (Battery Status) which is listed in the Reports window on the
right. By default, this report is displayed in the Reports window below.

7.) Check that the test passed and that result values for each sensor are within the pre-defined Lower
and Upper limits, as shown in Figure 7-71.
8) When done, trackball to the Exit button and press Set to close the View Report window.
9) After reviewing the test results, proceed as follows:
• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
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assistance.
• If errors were identified but the results were very close to the upper or lower limits, perform
calibration, as described in "DC Offset Calibration" on page 7-25, and then repeat the test.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
• If the test fails again, repeat the Fan Speed Test.
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of this board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

10.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
11.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-5-1-6 Tx Voltages Test

NOTE: For a description of this test, refer to the information in "Tx Voltages Test" on page 7-14.

1.) In the Diagnostic Test window, trackball to Tx Voltages in the list of Monitoring tests available for
selection from the Diagnostic Test Tree (see Figure 7-72 below) and press Set. The Tx Voltages
Test name is displayed under Execute; the relevant system components to be tested are
highlighted light blue in the Schematic View (AC/DC, Battery, PS), as shown below:
Figure 7-72 Tx Voltages Test

2.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
3.) Adjacent to On Fail, select either Stop or Continue, as required.
Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
4.) Trackball to the Start button and press Set.
The Tx Voltages Test commences. While the test proceeds, the name of the test currently in
progress (Tx Voltages) is displayed in the Execute field and the current Loop # and specific test are
shown below. The messages Init Done and Please Wait are displayed beside the progress bar in
the Status area.

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As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
5.) At any stage, trackball to the Pause button and press Set, if required.
6.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the Tx Voltages Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests passed or failed, as shown in the example in Figure 7-73.
Figure 7-73 View Test Log - Tx Voltages Test

NOTE: For this test, there is one report (Tx Voltages) which is listed in the Reports window on the right.
By default, this report is displayed in the Reports window below.

7.) Check that the test passed and that result values for each fan are within the pre-defined Max and
Min voltage limits, as shown in Figure 7-73.
8) When done, trackball to the Exit button and press Set to close the View Report window.
9) After reviewing the test results, proceed as follows:
• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
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assistance.
• If errors were identified but the results were very close to the upper or lower limits, perform
calibration, as described in "DC Offset Calibration" on page 7-25, and then repeat the test.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of this board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

10.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
11.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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Section 7-6
Performing Back End Diagnostics on the System
The Back End Diagnostics Tests enable you to test the functionality of various Back End hardware
components.

NOTE: The Back End Diagnostic Tests may be performed independently, regardless of sequence.

7-6-1 Accessing the Back End Diagnostic Test Options

• Access the Diagnostic Test window, as described in the Accessing the Front End Diagnostic
Options section, on page 7-25.

7-6-1-1 Extended Keyboard Test

NOTE: For a description of this test, refer to the information in the "Extended Keyboard Test" on page
7-15.

1.) In the Diagnostic Test window, trackball to Extended Keyboard Test in the list of BEP tests available
for selection from the Diagnostic Test Tree (see Figure 7-74 below) and press Set. The Extended
Keyboard Test name is displayed under Execute; the relevant system components to be tested are
highlighted light blue in the Schematic View (BEP, Peripherals, Keyboard), as shown below:
Figure 7-74 Extended Keyboard Test

2.) Trackball to the Start button and press Set.

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The interactive Keyboard Test screen is displayed as shown below, enabling testing of the various
external keyboard components.
Figure 7-75 Extended Keyboard Test Screen

3.) Begin the test by checking the ATCG sliders as follows:

a.) Move one of the ATGC sliders while inspecting the result displayed in the Extended Keyboard
Test Screen (right side - Figure 7-75).
b.) As you move the slider, the corresponding position displayed in the Test Screen will be seen
to change, accordingly. Check it is possible to move the slider through its full range. Also, make
sure that moving the slider has no influence on any of the other ATGC sliders above or below
(i.e., all other sliders remain stationary).
4.) Repeat step 3 to test each of the other ATGC sliders.
5.) Check all keyboard keys, by pressing each in turn as follows:
a.) Press one key; make sure the depressed key is shown as depressed in the Test Screen.
b.) Release the key; make sure the released key is no longer showing as depressed in the Test
Screen.
6.) Repeat step 5 to test each of the other keyboard keys.
7.) Repeat step 5 to test the following Trackball buttons: Zoom, Trackball, Set, Update, and Store.
8.) Repeat step 5 to check the Soft Menu keys (each in two directions). Make sure that the
corresponding movement is shown in the Test Screen.
9.) Repeat step 5 to check the Soft Menu Rocker (in each of four directions). Make sure that the
corresponding movement is shown in the Test Screen.

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10.)Check the Gain rotary as follows:

a.) When turning the rotary in a clockwise direction, each time you hear a click, right arrows are
displayed in the Test Screen.
b.) When turning in a counter-clockwise direction, each time you hear a click, left arrows are
displayed in the Test Screen.

NOTE: When performing this step, make sure that a minimum of 32 clicks are heard when turning the
Gain rotary in both the clockwise and counter-clockwise directions to ensure that a complete
check is performed.

11.)Check the On/Off button.

a.) Press the button once; make sure the button is shown as depressed in the Test Screen.
b.) Release the button; make sure the button is no longer showing as depressed in the Test
Screen.
12.)Check the Lights Control (Backlights and Active Lights), as follows:
a.) trackball to the Active Lights button (under Lights Control) and press Set. Make sure that all
the corresponding LEDs are activated (illuminated green - Patient, CW, Application, etc.).

alternatively, check each one (one-by-one) individually.

b.) trackball to the Backlights button (under Lights Control) and press Set. Make sure that all the
extended keyboard backlighting is correctly illuminated.
13.)Trackball to the Battery Light button (top right of Test Screen) and press Set. Make sure that all the
corresponding LEDs is activated (illuminates green).
14.)Trackball to the Ext DC Light button (top right of Test Screen) and press Set. Make sure that all the
corresponding LEDs is activated (illuminates green).
15) Perform the Trackball Test, as follows:
a.) Move the trackball; the position of the trackball cursor on the screen is reflected by a change
in the displayed X and Y coordinate values.

NOTE: when the trackball cursor is positioned at the extreme top left of the screen:
X = 0 and Y = 0.

b.) As you move the trackball cursor, make sure the coordinate values increase/decrease in small
steps, without jumping more than two or three digits. If for example, the values increment by
steps of 10, this indicates that the trackball operation is faulty (possibly the trackball requires
cleaning, or replacement).
16) When done with all the above tests, trackball to the OK button and press Set.

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The View Test Log dialog box is displayed, as shown in Figure 7-76 below.
Figure 7-76 View Test Log - Extended Keyboard Test

17.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
18) Proceed as follows:
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
19.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-6-1-2 ECG Test

NOTE: For a description of this test, refer to the information in "ECG Test" on page 7-15.

NOTE: When performing this test, no probe should be connected to the system and nothing should be
touching the probe connectors!

1.) Connect the ECG cable to the input on the ECG port on the right side of the Vivid q N scanner.
2.) Connect the ECG leads to yourself (as the simulated patient).
3.) In the Diagnostic Test window, trackball to ECG Test in the list of BEP tests available for selection
from the Diagnostic Test Tree (see Figure 7-77 below) and press Set. The ECG Test name is
displayed under Execute; the relevant system components to be tested are highlighted light blue in
the Schematic View (BEP, Peripherals, Keyboard), as shown below:
Figure 7-77 ECG Test

4.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
5.) Adjacent to On Fail, select either Stop or Continue, as required.
Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
6.) Trackball to the Start button and press Set.
The interactive ECG Device Test screen is displayed as shown in Figure 7-78.

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Figure 7-78 ECG Device Test Screen

7.) Make sure that the resolution scale is set to 1 Sec. (as shown in Figure 7-78, above).
8.) Trackball to the Open Device button and press Set.
The ECG signal is displayed in the Data area, as shown in the example below:
Figure 7-79 Test ECG - Data

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9.) Verify that a single clear QRS signal is displayed on the screen, as shown in Figure 7-79.
10.)When done, trackball to the Exit button and press Set.
11.)When prompted by the following message, select Yes or No as applicable:

12) Proceed as follows:

• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
13.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-6-1-3 PC Doctor

NOTE: For a complete description of all PC Doctor tests, refer to the information in "PC Doctor" on page
7-15.

This procedures in this section are divided into two groups. Refer to the relevant procedure, as follows:

• Automatic Tests
- Full Back End Test w/o Hard Disk Scan - see below
- "Full PC Doctor Test (50 min)" on page 7-117
- "CPU Tests" on page 7-119
- "HD Test" on page 7-122
- "Memory Test" on page 7-124
- "Video Test" on page 7-126
- "PCI Test" on page 7-128
- "Network Test" on page 7-130

7-6-1-3-1 Full Back End Test w/o Hard Disk Scan

NOTE: For a description of this test, refer to "Full Back End Test without Hard Disk" on page 7-15.

1.) In the Diagnostic Test window, trackball to Full Back End Test w/o Hard Disk Scan in the list of PC
Doctor tests available for selection from the Diagnostic Test Tree (see Figure 7-80 below) and press
Set. The Test name is displayed under Execute; the relevant system components to be tested are
highlighted light blue in the Schematic View (BEP, Peripherals, Keyboard), as shown below:
Figure 7-80 Full Back End Test w/o Hard Disk Scan

2.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
3.) Adjacent to On Fail, select either Stop or Continue, as required.

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Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
4.) Trackball to the Start button and press Set.
The Full Back End Test w/o Hard Disk Scan commences. While the test proceeds, the name of the
test currently in progress is displayed in the Execute field and the current Loop # and specific test
are shown below. The messages Init Done and Please Wait are displayed beside the progress bar
in the Status area.
As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
5.) At any stage, trackball to the Pause button and press Set, if required.
6.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the Full Back End Test w/o Hard Disk Scan sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests and sub-tests passed or failed, as shown in the example in Figure 7-81.
Figure 7-81 View Test Log - Full Back End Test w/o Hard Disk Scan

NOTE: For the Full Back End Test w/o Hard Disk Scan, many tests are performed in the test sequence;
these are listed in the Tests window as shown in Figure 7-81. For each currently-selected test
(for example, CPU Full Test) the corresponding report is listed in Reports on the right.
For details of each report, refer to the explanations provided in "CPU Tests" on page 7-119:

7.) Use the scroll bars and/or arrows to scroll through the list of Test results and review the reports, as
required.
8) When done, trackball to the Exit button and press Set to close the View Report window.

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9) After reviewing the test results, proceed as follows:

• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of this board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

10.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
11.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

7-6-1-3-2 Full PC Doctor Test (50 min)

NOTE: For a description of this test, refer to the information in "Full PC Doctor Test (50 min)" on page
7-15.

1.) In the Diagnostic Test window, trackball to Full PC Doctor Test in the list of PC Doctor tests available
for selection from the Diagnostic Test Tree (see Figure 7-82 below) and press Set. The Test name is
displayed under Execute; the relevant system components to be tested are highlighted light blue in
the Schematic View (BEP, Peripherals, Keyboard), as shown below:
Figure 7-82 Full PC Doctor Test

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2.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
3.) Adjacent to On Fail, select either Stop or Continue, as required.
Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
4.) Trackball to the Start button and press Set.
The Full PC Doctor Test commences. While the test proceeds, the name of the test currently in
progress is displayed in the Execute field and the current Loop # and specific test are shown below.
The messages Init Done and Please Wait are displayed beside the progress bar in the Status area.
As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
5.) At any stage, trackball to the Pause button and press Set, if required.
6.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the Full PC Doctor Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests and sub-tests passed or failed, as shown in the example in Figure 7-81.
Figure 7-83 View Test Log - Full PC Doctor Test

NOTE: For the Full PC Doctor Test, many tests are performed in the test sequence; these are listed in
the Tests window as shown in Figure 7-83. For each currently-selected test (for example, CPU
Full Test) the corresponding report is listed in Reports on the right.
For details of each report, refer to the explanations provided in "CPU Tests" on page 7-119:

7.) Use the scroll bars and/or arrows to scroll through the list of Test results and review the reports, as
required.
8) When done, trackball to the Exit button and press Set to close the View Report window.

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9) After reviewing the test results, proceed as follows:

• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of this board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

10.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
11.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

7-6-1-3-3 CPU Tests

NOTE: For a description of these tests, refer to the information in "CPU Tests" on page 7-15.

1.) In the Diagnostic Test window, trackball to CPU Full Test in the list of CPU tests available for selection
from the Diagnostic Test Tree (see Figure 7-84 below) and press Set. The Test name is displayed
under Execute; the relevant system components to be tested are highlighted light blue in the
Schematic View (BEP, Peripherals, Keyboard), as shown below:
Figure 7-84 CPU Full Test

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2.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
3.) Adjacent to On Fail, select either Stop or Continue, as required.
Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
4.) Trackball to the Start button and press Set.
The CPU Full Test commences. While the test proceeds, the name of the test currently in progress
is displayed in the Execute field and the current Loop # and specific test are shown below. The
messages Init Done and Please Wait are displayed beside the progress bar in the Status area.
As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.
5.) At any stage, trackball to the Pause button and press Set, if required.
6.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the CPU Full Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests and sub-tests passed or failed, as shown in the example in Figure 7-81.
Figure 7-85 View Test Log - CPU Full Test

NOTE: For the CPU Full Test, many tests are performed in the test sequence; these are listed in the
Tests window as shown in Figure 7-83. For each currently-selected test (for example,
Registers) the corresponding report is listed in Reports on the right.

7.) Use the scroll bars and/or arrows to scroll through the list of Test results and review the reports, as
required:
- CPU Registers
- CPU Arithmetics
- CPU String Operations
- CPU Logical Operations
- CPU Math Registers
- CPU Math Commands
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- CPU Transcendental
- CPU MMX Arithmetic
- CPU MMX Logical
- CPU MMX Shift
- CPU MMX Data Transfer
- CPU MMX Misc.
8) When done, trackball to the Exit button and press Set to close the View Report window.
9) After reviewing the test results, proceed as follows:
• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of this board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

10.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
11.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-6-1-3-4 HD Test

NOTE: For a description of these tests, refer to the information in "HD Test" on page 7-16.

1.) In the Diagnostic Test window, trackball to Hard Drive Full Test w/o Scan in the list of HD tests
available for selection from the Diagnostic Test Tree (see Figure 7-86 below) and press Set. The Test
name is displayed under Execute; the relevant system components to be tested are highlighted light
blue in the Schematic View (BEP, Peripherals, Keyboard), as shown below:
Figure 7-86 Hard Drive Full Test w/o Scan

2.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
3.) Adjacent to On Fail, select either Stop or Continue, as required.
Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
4.) Trackball to the Start button and press Set.
The Hard Drive Full Test w/o Scan commences. While the test proceeds, the name of the test
currently in progress is displayed in the Execute field and the current Loop # and specific test are
shown below. The messages Init Done and Please Wait are displayed beside the progress bar in
the Status area.
As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.

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5.) At any stage, trackball to the Pause button and press Set, if required.
6.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the Hard Drive Full Test w/o Scan sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests and sub-tests passed or failed, as shown in the example in Figure 7-87.
Figure 7-87 View Test Log - Hard Drive Full Test w/o Scan

NOTE: For the Hard Drive Full Test w/o Scan, several tests are performed in the test sequence; these
are listed in the Tests window as shown in Figure 7-87. For each currently-selected test (for
example, Linear Seek) the corresponding report is listed in Reports on the right.

7.) Use the scroll bars and/or arrows to scroll through the list of Test results and review the reports, as
required:
- Linear Seek
- Random Seek
- Funnel Scan
8) When done, trackball to the Exit button and press Set to close the View Report window.
9) After reviewing the test results, proceed as follows:
• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of this board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

10.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
11.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-6-1-3-5 Memory Test

NOTE: For a description of these tests, refer to the information in "Memory Test" on page 7-17.

1.) In the Diagnostic Test window, trackball to Full Memory Test in the list of Memory tests available for
selection from the Diagnostic Test Tree (see Figure 7-88 below) and press Set. The Test name is
displayed under Execute; the relevant system components to be tested are highlighted light blue in
the Schematic View (BEP, Peripherals, Keyboard), as shown below:

Figure 7-88 Full Memory Test

2.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
3.) Adjacent to On Fail, select either Stop or Continue, as required.
Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
4.) Trackball to the Start button and press Set.
The Full Memory Test commences. While the test proceeds, the name of the test currently in
progress is displayed in the Execute field and the current Loop # and specific test are shown below.
The messages Init Done and Please Wait are displayed beside the progress bar in the Status area.
As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.

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5.) At any stage, trackball to the Pause button and press Set, if required.
6.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the Full Memory Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests and sub-tests passed or failed, as shown in the example in Figure 7-89.
Figure 7-89 View Test Log - Full Memory Test

NOTE: For the Full Memory Test, several tests are performed in the test sequence; these are listed in
the Tests window as shown in Figure 7-89. For each currently-selected test (for example,
Memory Pattern Test) the corresponding report is listed in Reports on the right.

7.) Use the scroll bars and/or arrows to scroll through the list of Test results and review the reports, as
required:
- Memory Pattern Test
- Memory Parity Test
8) When done, trackball to the Exit button and press Set to close the View Report window.
9) After reviewing the test results, proceed as follows:
• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of this board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

10.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
11.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-6-1-3-6 Video Test

NOTE: For a description of these tests, refer to the information in "Video Test" on page 7-17.

1.) In the Diagnostic Test window, trackball to Full Video Test in the list of Video tests available for
selection from the Diagnostic Test Tree (see Figure 7-88 below) and press Set. The Test name is
displayed under Execute; the relevant system components to be tested are highlighted light blue in
the Schematic View (BEP, Peripherals, Keyboard), as shown below:

Figure 7-90 Full Video Test

2.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
3.) Adjacent to On Fail, select either Stop or Continue, as required.
Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
4.) Trackball to the Start button and press Set.
The Full Video Test commences. While the test proceeds, the name of the test currently in progress
is displayed in the Execute field and the current Loop # and specific test are shown below. The
messages Init Done and Please Wait are displayed beside the progress bar in the Status area.
As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.

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5.) At any stage, trackball to the Pause button and press Set, if required.
6.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the Full Video Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests and sub-tests passed or failed, as shown in the example in Figure 7-91.
Figure 7-91 View Test Log - Full Video Test

NOTE: For the Full Video Test, several tests are performed in the test sequence; these are listed in the
Tests window as shown in Figure 7-91. For each currently-selected test (for example, Video
Memory) the corresponding report is listed in Reports on the right.

7.) Use the scroll bars and/or arrows to scroll through the list of Test results and review the reports, as
required:
- Video Memory
- Video Data Transfer
- Video Text Output
8) When done, trackball to the Exit button and press Set to close the View Report window.
9) After reviewing the test results, proceed as follows:
• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of this board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

10.)Trackball to the Exit button and press Set to close the View Test Log dialog box.
11.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-6-1-3-7 PCI Test

NOTE: For a description of this test, refer to the information in "PCI Test" on page 7-17.

1.) In the Diagnostic Test window, trackball to PCI Test in the list of PC Doctor tests available for selection
from the Diagnostic Test Tree (see Figure 7-92 below) and press Set. The Test name is displayed
under Execute; the relevant system components to be tested are highlighted light blue in the
Schematic View (BEP, Peripherals, Keyboard), as shown below:

Figure 7-92 PCI Test

2.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
3.) Adjacent to On Fail, select either Stop or Continue, as required.
Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
4.) Trackball to the Start button and press Set.
The PCI Test commences. While the test proceeds, the name of the test currently in progress is
displayed in the Execute field and the current Loop # and specific test are shown below. The
messages Init Done and Please Wait are displayed beside the progress bar in the Status area.
As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.

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5.) At any stage, trackball to the Pause button and press Set, if required.
6.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the PCI Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests and sub-tests passed or failed, as shown in the example in Figure 7-89.
Figure 7-93 View Test Log - PCI Test

NOTE: For the PCI Test, there is one report which is listed in the Tests window as shown in
Figure 7-93.

7) When done, trackball to the Exit button and press Set to close the View Report window.
8) After reviewing the test results, proceed as follows:
• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of this board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

9.) Trackball to the Exit button and press Set to close the View Test Log dialog box.
10.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-6-1-3-8 Network Test

NOTE: For a description of this test, refer to the information in "Network Test" on page 7-17.

1.) In the Diagnostic Test window, trackball to Network Test in the list of PC Doctor tests available for
selection from the Diagnostic Test Tree (see Figure 7-94 below) and press Set. The Test name is
displayed under Execute; the relevant system components to be tested are highlighted light blue in
the Schematic View (BEP, Peripherals, Keyboard), as shown below:
Figure 7-94 Network Test

2.) Under the Special Instructions area, activate the Loops checkbox
and select the required number of Loops from the combo box.
3.) Adjacent to On Fail, select either Stop or Continue, as required.
Stopping on failure enables you to review a failed test, the moment it fails. Alternatively, you may
prefer testing to continue on failure and later you may review the report.
4.) Trackball to the Start button and press Set.
The Network Test commences. While the test proceeds, the name of the test currently in progress
is displayed in the Execute field and the current Loop # and specific test are shown below. The
messages Init Done and Please Wait are displayed beside the progress bar in the Status area.
As the testing sequence progresses, the progress bar will advance to reflect the test progress.
Status indicators in the Data Flow map corresponding to the various system components will be
highlighted in the appropriate color to indicate the current test status, as follows:
• Green: All recommended tests for these components have been completed and no problems
were identified.
• Red: Problems were identified in these components during the performance of the test.
• Yellow: The tests executed so far on these components have passed, but not all
recommended tests have been performed.

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5.) At any stage, trackball to the Pause button and press Set, if required.
6.) To resume testing (from the point where you paused), trackball to the Start button and press Set.
When the Network Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests and sub-tests passed or failed, as shown in the example in Figure 7-95.
Figure 7-95 View Test Log - Network Test

NOTE: For the Network Test, there is one report which is listed in the Tests window as shown in
Figure 7-95.

7) When done, trackball to the Exit button and press Set to close the View Report window.
8) After reviewing the test results, proceed as follows:
• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of this board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

9.) Trackball to the Exit button and press Set to close the View Test Log dialog box.
10.)Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-6-1-3-9 Audio Test

NOTE: For a description of this test, refer to "Audio Test" on page 7-18.

1.) In the Diagnostic Test window, trackball to Audio Test in the list of Interactive PC Doctor tests
available for selection from the Diagnostic Test Tree (see Figure 7-96 below) and press Set. The Test
name is displayed under Execute; the relevant system components to be tested are highlighted light
blue in the Schematic View (BEP, Peripherals, Keyboard), as shown below:
Figure 7-96 Audio Test

2.) Trackball to the Start button and press Set.

The interactive PC Dr for Windows Audio Test screen is displayed, as shown in Figure 7-97.
Figure 7-97 PC Doctor for Windows Audio Test

3.) Trackball to the Left Channel, Right Channel, Both Channels or Midi button and press Set to select
the speaker from which to play sound.

NOTE: The Internal Speaker Beep is disabled.

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4.) Check that the sound produced from the speaker is OK and audible.
5.) Repeat step 3 to test the other channels.

NOTE: If no sound is heard, trackball to the More Info button and press Set. Follow the on-screen
suggestions provided.

6.) When done, trackball to the Close button and press Set to exit the test.

When the Audio Test sequence is complete:

- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests and sub-tests passed or failed, as shown in the example in Figure 7-98.
Figure 7-98 View Test Log - Audio Test

NOTE: For the Audio Test, there is one report which is listed in the Tests window as shown in
Figure 7-98.

7) After reviewing the test results, proceed as follows:

• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of this board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

8.) Trackball to the Exit button and press Set to close the View Test Log dialog box.
9.) Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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7-6-1-3-10 Monitor Test

NOTE: For a description of the monitor tests, refer to "Monitor Test" on page 7-18.

1.) In the Diagnostic Test window, trackball to Monitor Test in the list of Interactive PC Doctor tests
available for selection from the Diagnostic Test Tree (see Figure 7-99 below) and press Set. The Test
name is displayed under Execute; the relevant system components to be tested are highlighted light
blue in the Schematic View (BEP, Peripherals, Keyboard), as shown below:
Figure 7-99 Monitor Test

2.) Trackball to the Start button and press Set.

The interactive PC Dr for Windows Monitor Test screen is displayed at the top left of the display
screen, as shown in Figure 7-100.

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Figure 7-100 PC Doctor for Windows Monitor Test

3.) Select and drag the Test screen to another region so that the display screen is not obscured.
4.) Trackball to the required button (Solid Color Test: Red, Green or Blue) and press Set to perform
the corresponding test.
5.) When in the displayed screen, press any key to return to PC Dr for Windows Monitor Test screen.
6.) When done, trackball to the Close button and press Set to exit the test.

When the Monitor Test sequence is complete:

- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests and sub-tests passed or failed, as shown in the example in Figure 7-101.
Figure 7-101 View Test Log - Monitor Test

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NOTE: For the Monitor Test, there is one report which is listed in the Tests window as shown in
Figure 7-101.

7) After reviewing the test results, proceed as follows:

• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of this board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).

If the problem still persists, contact the GE On-Line Center for assistance.

8.) Trackball to the Exit button and press Set to close the View Test Log dialog box.
9.) Press the <Esc> button on the keyboard to close the Diagnostic Test Window.

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Section 7-7
Automatic Error Log
The Vivid q N automatically logs the software activity, sequences and error messages that occur during
normal operation. Each day’s activity is compressed into a single daily logger report, with a time stamp
appearing in each line of the report. Additional user comments and screen captures, can also be
included in the report. Each day’s report is saved in the system for 90 days, during which time they can
be recalled and saved to disk.

7-7-1 Adding Bookmarks

One of the new features added in version BT06 is the ability to add bookmarks. When a problem occurs
during regular use of the system, simply press < Alt+B >. This action will insert a “bookmark” into the
system failure logs. The message Log is Bookmarked will be displayed on the prompt line, as shown in
the example in Figure 7-102.
Figure 7-102 Message Showing Bookmark Added to Log

The bookmark will allow users to place a time-stamp where a particular problem has occurred, while
continuing with their current activity with minimum interruption.

NOTE: The log file bookmark will later make it easy for service engineers to locate the location of the
failure logging more precisely.

7-7-2 Extracting Logs

Whenever log extraction is necessary due to the occurrence of an error that needs to be reported, or
any other reason, follow the instructions below:

1.) While the system is turned-ON in any mode, press <ALT + D> on the alphanumeric keyboard.
The System Problem Reporting dialog opens - see Figure 7-103 on page 7-138.
2.) In the Description of Issue window, type a description of the problem.
Notes should be made regarding the selected probe, the imaging mode and the application that was
being used at the time of the malfunction.
If applicable, try to describe the button or key-pushing sequence that immediately preceded the
problem.

If applicable, activate the System Lockup checkbox.

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Figure 7-103 System Problem Reporting Dialog

3.) If use of the Advanced features is required, proceed to the following instructions, as applicable:
• "Enabling Extensive Logging" on page 7-141
• "Advanced Options" on page 7-143
• "DB Scan" on page 7-146
After the required advanced features have been selected, continue with step 4 and step 5, below.
4.) From the Destination drop-down menu, select the required export destination (DVD/CD or Memory
Stick) then click Save and Export.
A Zip file (named “logfile_<date>_<time>.zip”) is copied onto the selected removable media.

NOTE: Previously, users were required to save log files before exporting them. With version BT06,
these two operations are performed as one step.

When selecting DVD/CD as the export destination, first make sure that the DVD/CD has been
formatted. For details, see "Formatting a DVD/CD" on page 7-139.

5.) When done, click the Exit button.

The System Problem Reporting dialog closes.
6.) Press <Ctrl>+E to eject the media.

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7-7-2-1 Formatting a DVD/CD

Prior to exporting logs or any data onto a DVD/CD, the media must be formatted, as described below.

To Format a DVD/CD:
1.) Connect the DVD/CD-RW media drive to the USB port and make sure the DVD/CD-RW power
switch on the rear of the drive is set in the External position, as shown in Figure 7-104, below.
Figure 7-104 Power Switch in External Position

Internal Power OFF External

2.) Insert the blank DVD/CD media into the DVD/CD-RW drive tray.

NOTICE IMPORTANT: Use only CD-R, DVD-R or DVD+R media from a reputable vendor and only
high-grade media types.

3.) On the Vivid q N system, press the <Config> key.

4.) Select the Connectivity Tab and activate the Tools Tab.
5.) Under Removable Media, select the media type CD/DVD Writeable from the Media drop-down
menu, as shown in Figure 7-105.
Figure 7-105 Connectivity - Tools - Removable Media

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6.) Click the Format button.

When DVD/CD formatting is complete, a formatting successful message is displayed together with
details of the DVD/CD capacity.

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7-7-2-2 Enabling Extensive Logging

NOTE: In some cases, the user may need to activate the Extensive Logging feature. This will allow the
system to record logs in a more detailed format, specifically addressing an issue of suspected
failure.

As shown in Figure 7-106 on page 7-142, checkboxes provided in the Extensive Logging dialog
enable the user to activate the appropriate failure category (any one or more; any combination)
to collect more information regarding particular functionality.
Table 7-4 provides recommendations for activating a specific Extensive Log category.

Table 7-4 Extensive Log Categories and Failure Scenarios

Extensive Log
Type of Failure
Category

Archive Loss of patient information or images

System lock-up due to database corruption

Display of message warning that the archive is corrupted

Any suspicion that there may be a problem with the archive

Connectivity Network is not set up correctly

Losing network connection

Problems connecting to a DICOM server (or Reviewing Station)

Problems with workflow

Front End Impaired image quality

Probe not detected

System boots-up into Fake Mode (no Front End detected)

Noise, artifacts, etc.

Media Handling System Lock-up when using removable media (MOD, DVD/CD, Disk-on-Key)

Removable media corrupted during back-up or export

Removable media not detected

Power Management Image not sufficiently intense

Battery charging failed

System boot-up fails intermittently

System lock-up during mid-process

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1.) Perform step 1 and step 2 on page 7-137.

2.) Click the Extensive Log button (refer to Figure 7-103 on page 7-138).
The Extensive Logging dialog opens - see Figure 7-106, below.
3.) Flag the appropriate checkboxes to activate the categories for which detailed analysis is required
(refer to the recommendations in Table 7-4).
Figure 7-106 Extensive Logging Dialog

NOTE: The impact of activating a checkbox would be to generate larger, detailed log files.
After usage, make sure to return to the default settings (unflagged) to conserve the size of the
log files. After 7 days, the system will automatically return to the default settings.

4.) When done, click OK.

The Extensive Logging dialog closes.

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7-7-2-3 Advanced Options

1.) From the System Problem Reporting dialog (Figure 7-103 on page 7-138), click the Options button.
The Advanced Export Options screen opens as shown in Figure 7-107.

NOTE: The Advanced Export Options allows you to:

a.) Control the size of log files.

b.) Specify some optional attachments to be added to the log files.
Figure 7-107 Advanced Export Options Dialog

2.) Proceed to select the appropriate settings, as described below.

7-7-2-3-1 Setting the Log File Ranges

NOTE: By default, the log files may be very large as they are not limited by time/date. The user is able
to limit the size/timeframe of the log files by choosing the required settings, as described below.

1.) Activate the Export Logs Using checkbox, as shown in Figure 7-107, above.
2.) Proceed to set the required Log Range, as follows:
Either:
Activate the Time Range radio button, then use the From:/To: drop-down lists to define the required
time range.
Or:
Activate the Bookmark radio button, then select the required Bookmark from the drop-down list of
bookmarks.
This will export log files which are limited to the range of 1 hour before through 1 hour after the
selected bookmark.

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7-7-2-3-2 Setting the Log File Attachments

NOTE: In the Advanced Export Options dialog, from the lower area (labelled Attach - see
Figure 7-107 on page 7-143) users may flag the different items they may wish to attach to the
log files (or alternatively disable the checkboxes for those not required).
Table 7-5 outlines the different categories of information that may be attached to a log file.

Table 7-5 Attachment Categories and Recommendations for Use

Category Type of Information and Recommended Use

Diagnostic Reports Should be used whenever a diagnostic test has failed and it is necessary to forward the
information to GE for analysis.

Crash and Memory Dumps Useful for any type of memory crash or system lock-up problem.

Keyboard Strokes Log Shows the keyboard strokes that were recorded by the system - may be useful in detection of
a specific error.

Windows Logs Contains the Windows operating system logs - supports the application operation.

Sniffer Logs Applicable if the Network Sniffer Log has been used.

Data Base Folder Provides more Archive information. Useful for loss of patient information and/or analysis of
database, archive, or back-up problems.

D: and E: File Listing Lists all file names and locations in the hard disk drives: D and E.
Useful in the event of loss of patient information, missing images, lock-up problems, etc.

Connectivity Report Provides details on the connectivity configuration.

Recommended to include this whenever any type of connectivity problem arises.

"Upload to GE" Tool Enables the user to export the log directly to GE for analysis.
For details, see "Sending Log Files to GE" on page 7-145.

DBScan Log files created when performing a scan of the database contain useful information regarding
the integrity of the database.

1.) Make sure the required Log File Ranges are set, as previously described.
2.) Under Attach, use the checkboxes provided to flag the required attachments, as appropriate.

NOTE: Clicking the Restore Defaults button returns to the default setting whereby all checkboxes in the
left column are flagged and all on the right are disabled, as shown Figure 7-107.

3.) When done, from the Destination drop-down menu, select the required export destination (CD or
Memory Stick) then click Save and Export.
A Zip file (named "logfile_<date>_<time>.zip") is copied onto the selected removable media.

NOTE: Previously, users were required to save log files before exporting them. With version BT06,
these two operations are performed as one step.

When selecting DVD/CD as the export destination, first make sure that the DVD/CD has been
formatted. For details, see "Formatting a DVD/CD" on page 7-139.

When export is completed, a message is displayed saying (number of) reports successfully exported.
4.) Click OK to close the window.
5.) When export completed, press <Ctrl>+E to eject the media.

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7-7-2-3-3 Sending Log Files to GE

After exporting logs (with the Upload To GE Tool attachment) to the selected media (i.e.DVD/CD or
Memory Stick), the media contains the zipped log file along with the binary (UploadLog.exe and other
attachments) files that perform the upload of all exported files to the GE ftp site.

NOTE: Successful upload of logs to the GE ftp site can only be achieved when the designated PC is
connected to the Internet and when all security measures (such as, firewalls) taken at the local
network do not prevent the utility from performing the upload.

To Perform the Upload Procedure:

1.) Place the media in any Windows-based PC and run the UploadLog.exe.
The Upload Log dialog is displayed:
Figure 7-108 Uploading Log Files

2.) Click Send.

The upload process commences and the progress bar advances.
When the upload process finishes, the following message is displayed:
Figure 7-109 Upload Successful Message

3.) Click OK.

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4.) Observe the progress bar completion, as shown in Figure 7-110.

Figure 7-110 Upload Complete

5.) Click Close to terminate and exit the Upload utility.

6.) Inform the local GE personnel that you have uploaded files to the GE ftp site.

NOTE: In the event that the upload process fails, check your local network security settings to make
sure that they did not prevent the upload. Otherwise, contact GE personnel.

7-7-2-4 DB Scan
To Perform the Database Scan Procedure:

1.) Press <ALT> + D.

The System Problem Reporting dialog opens:.
Figure 7-111 System Problem Reporting - Advanced

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2.) Under Advanced, click on the DBScan button.

The Database Scanning procedure commences, and a progress bar is displayed together with the
message: The action may take a long time. Please wait.....
Figure 7-112 Database Scanning Procedure in Progress

During this procedure, a log file which contains information about the integrity of the database will
automatically be created and stored in the Logs directory (in the folder name Log).

If required, this log file may be sent as an attachment when exporting log files. For more details, see
"Setting the Log File Attachments" on page 7-144.

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Chapter 8
Replacement Procedures

Section 8-1
Overview
8-1-1 Purpose of Chapter 8
This chapter provides replacement procedures for the Vivid q N system parts, as outlined below.

Table 8-1 Contents in Chapter 8

Section Description Page Number

8-1 Overview 8-1

8-2 External Component Replacement Procedures 8-2

Bearing Handle Replacement Procedure 8-2

Battery Replacement Procedure 8-4

Hard Disk Replacement Procedure 8-6

Control Panel and Keyboard Replacement Procedure 8-10

Rear Cover & Latch Assembly Replacement Procedure 8-20

LCD Display Cover Hinges Replacement Procedure 8-22

Bottom Assembly Replacement Procedure 8-25

LCD Display Frame Replacement Procedure 8-27

8-3 Internal Component Replacement Procedures 8-29

P&M (Probe and MUX) Board Replacement Procedure 8-29

TR32 and RFI Boards Replacement Procedure 8-32

BEP Replacement Procedure 8-40

BIOS Battery Replacement 8-47

DC-to-DC Power Supply Replacement Procedure 8-48

Fan Replacement Procedure 8-51

Speaker Assembly Replacement Procedure 8-54

AUO LCD Flex Cable Replacement Procedure 8-59

8-4 SafeLock Cart Components Replacement 8-64

8-5 Software Loading 8-99

8-6 Performing a Complete System Back-up 8-126

8-7 Peripherals 8-133

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Section 8-2
External Component Replacement Procedures
8-2-1 Bearing Handle Replacement Procedure
NOTE: The term “Bearing Handle” relates to the Vivid q N portable carrying handle.

8-2-1-1 Tools
Use the appropriate flat and Phillips-type screw drivers as indicated in the Bearing Handle replacement
procedure.

8-2-1-2 Time Required

10 minutes

8-2-1-3 Preparations
None

8-2-1-4 Bearing Handle Removal Procedure

1) Close the Vivid q N LCD cover, making sure both front latches are securely fastened (Figure 8-1).
Figure 8-1 Closing Vivid q N LCD Cover

Latch Latch

2.) Release the captive screw on either side of the Bearing Handle (there are two screws that secure
the handle in position), by turning 1/4 turn in a counterclockwise direction (Figure 8-2).
Figure 8-2 Releasing the Bearing Handle Captive Screw

Captive Screw

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3.) Using both hands, pull the Bearing Handle slightly apart to release it from the system.
4.) Remove the Bearing Handle.
Figure 8-3 Bearing Handle Removed

8-2-1-5 Bearing Handle Installation Procedure

1) Place a new Bearing Handle in position, using both hands to pull the Bearing Handle slightly apart
in order to slot the ends into the handle holes on the Vivid q N casing.
2.) Carefully fasten each captive screw on either side of the Bearing Handle to secure the handle in
position, by turning 1/4 turn in a clockwise direction.

NOTE: When tightening the captive screws, do not use excessive force do not apply more than
1/4 turn; overtightening will damage the screw thread.

3.) Proceed to perform the "Bearing Handle Test" on page 4-19.

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8-2-2 Battery Replacement Procedure

8-2-2-1 Tools
None required.

8-2-2-2 Time Required

1 minute

8-2-2-3 Preparations
Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup.

8-2-2-4 Battery Removal Procedure

1) Disconnect the AC adapter and all cables from the Vivid q N portable ultrasound scanner.
2.) Close the Vivid q N LCD cover, making sure both front latches are securely fastened.
Figure 8-4 Closing Vivid q N LCD Cover

Latch Latch

3.) Carefully turn the Vivid q N over, placing it face down.

4.) While holding the Vivid q N steady, pull the locking latch away from the battery and slide the battery
sideways out of the battery compartment to remove it completely from the system.
Figure 8-5 Sliding the Battery out of the Battery Compartment

NOTE: When removing A defective batterY, ensure that it IS disposed of in accordance with local
regulations. Alternatively, forward IT to GE for proper disposal.

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8-2-2-5 Battery Installation Procedure

WARNING THE VIVID Q N BATTERY HAS A SAFETY DEVICE.

DO NOT ATTEMPT TO DIS-ASSEMBLE OR ALTER THE BATTERY!
ALWAYS OBSERVE THE PRECAUTIONS LISTED IN "Vivid q N Battery Safety" on page
1-15.

CAUTION Use only batteries approved by GE as suitable for use with the Vivid q N portable ultrasound
scanner

1) With the Vivid q N lying face down (refer to Figure 8-5 on page 8-4), hold the unit steady with one
hand while sliding the battery sideways into the battery compartment.
2.) Make sure the battery is properly inserted all the way, before pushing the locking latch to the closed
position.
3.) Turn the Vivid q N over, release the front latches and open the LCD cover.
4.) Reconnect the AC adapter and all cables to the Vivid q N portable ultrasound scanner.
5.) Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22 - only if the Vivid q N system is
currently mounted on the SafeLock cart
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24
- "Calibration Tests" on page 7-25
- "Battery Parameters Test" on page 7-102

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8-2-3 Hard Disk Replacement Procedure

WARNING WHILE THE SOFTWARE INSTALL PROCEDURE IS DESIGNED TO PRESERVE DATA,

YOU SHOULD SAVE ANY PATIENT DATA, IMAGES, SYSTEM SETUPS TO A DVD OR
HARDCOPY BEFORE DOING A SOFTWARE UPGRADE.
NOTE: When replacing the BEP or Hard Disk, one must either obtain new system options that will fit the
system ID which is programmed on the BEP, or program the BEP system ID to fit the system
options already registered in the Hard Disk. Only qualified personnel should perform these
tasks.

8-2-3-1 Tools
Use the appropriate flat and Phillips-type screw drivers as indicated in the Hard Disk replacement procedure.

8-2-3-2 Time Required

10 minutes

8-2-3-3 Preparation
Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup.

8-2-3-4 Hard Disk Removal Procedure

1) Make sure the Vivid q N LCD Display cover is securely closed and that the scanner is standing
firmly on a flat surface.
2.) Working from the rear of the scanner (rear panel), use a small Phillips screwdriver to loosen and
remove the two screws that secure the Hard Disk in the hard disk module holder, as shown in
Figure 8-6 below.

Figure 8-6 Removing the Screws from the Rear Panel

3.) With both hands, tilt the rear end of the scanner upwards then, holding it steady with one hand,
remove the Hard Disk from the system by holding the grip and pulling it straight out of the hard disk
module holder, as shown in Figure 8-7 below.

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.

Figure 8-7 Removing the Hard Disk

8-2-3-5 Hard Disk Installation Procedure

NOTE: When replacing the BEP or Hard Disk, one must either obtain new access codes that will fit the
system ID which is programmed on the BEP, or program the BEP system ID to fit the access
codes already registered in the Hard Disk. Only qualified personnel should perform these tasks.

1) Place the new hard disk in position in the hard disk module holder - see Figure 8-7 on page 8-7.
2.) Return and fasten the two screws (previously removed) to secure the Hard Disk in position - refer
to Figure 8-6 on page 8-6.

NOTICE If the supplied SATA hard disk is not formatted, a Formatting Utility CD will be supplied as part of the
kit - perform the Hard Disk Formatting procedure as described in "Formatting the Hard Disk" on page
8-8.

NOTE: The formatting process limits the size of the partition “E:\” on the hard disk to approximately
120GB.

NOTICE For BT12 systems, use BT12 software media to perform the Hard Disk Formatting procedure.

To identify which hard disk is installed on your system, boot up the system and enter the BIOS
configuration as described in "Setting the BIOS" on page 8-114.

The hard disk is identified by the Primary Master: ST9500325AS-(PM) - see Figure 8-8.

Figure 8-8 BIOS Main Screen

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8-2-3-5-1 Formatting the Hard Disk

1.) Insert the Format Utility disk into the CD drive and boot up the system.
The following sequence of screens is displayed:

2.) Type the password: “geulsservice” and press Enter.

The following message is displayed

The following window displays:

3.) Press any key.

The system ejects the CD.

4.) Remove the CD from the CD drive.

5.) Insert the appropriate software installation CD into the CD drive.
The following options are displayed:

NOTE: If you need to abort the process at this stage, prior to formatting, do so by pressing the On/Off
switch and holding down for a few seconds until the system shuts down.

6.) Select the appropriate formatting action corresponding with your system’s software installation.

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The following screen displays:

7.) Select “Y” to continue with the formatting process or “N” to restart the procedure.
The system will start the formatting procedure and reboot automatically.
After rebooting, the system will boot from the software installation CD.
8.) Perform a “Full Clean Install” software procedure corresponding to the BT level of your system.
- Refer to the "Software Upgrade Procedure Overview" on page 8-99

Note: IMPORTANT - if both the Hard Disk and Back End are being replaced simultaneously, it is
necessary to re-configure the LCD type.

9.) When done, proceed to perform the following functionality tests:

- "Software Configuration Checks" on page 4-39
- "Calibration Tests" on page 7-25
- "Full System Test" on page 7-10

10.)After you have completed the formatting procedure, store the Formatting Utility Disk at the
customer’s site where it can be accessed for future use.

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8-2-4 Control Panel and Keyboard Replacement Procedure

8-2-4-1 Tools
Use the appropriate Phillips and flat screw drivers, as indicated in the following Control Panel and
Keyboard (and sub-component) replacement procedures.

8-2-4-2 Time Required

10 minutes

8-2-4-3 Preparations
Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup.

8-2-4-4 Control Panel and Keyboard Removal Procedure

1) Remove the bearing handle, as described in the "Bearing Handle Removal Procedure" on page 8-2.
2.) Place the Vivid q N portable ultrasound scanner face down and remove the battery as described in
the "Battery Removal Procedure" on page 8-4.
3.) Loosen and remove each of the 9 screws that fasten the Control Panel and Keyboard onto the
Bottom Assembly, as indicated in Figure 8-14 below.
Figure 8-14 Removing the Fastening Screws from the Bottom Assembly

This screw
not captive
(do not
lose!)

4.) Turn the Vivid q N over, release the front latches and open the LCD Display cover.
5.) Carefully lift the Control Panel and Keyboard upwards from the front, then release it from the rear;

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remove it from the Vivid q N and place it next to the system, as shown in Figure 8-15.
Figure 8-15 Removing the Control Panel and Keyboard

NOTE: When removing the Control Panel and Keyboard during other replacement procedures, Step 6
will only be required if indicated.

6.) Lift the Control Panel and Keyboard up to gain access to the cable connector underneath and
disconnect the control panel/keyboard cable from the system as shown in Figure 8-16.
Figure 8-16 Disconnecting the Control Panel/Keyboard Cable

Disconnect here

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8-2-4-5 Control Panel and Keyboard Installation Procedure

NOTE: When performing the following installation procedure steps, it may be helpful to review the
appropriate movie clips previously referenced in the Control Panel and Keyboard Removal
Procedure.

NOTE: When installing the Control Panel and Keyboard during other replacement procedures, Step 1
will only be required if indicated.

1) Stand the replacement Control Panel and Keyboard beside the Vivid q N system and tilt it on its
side to gain access to the cable connector underneath. Re-connect the keyboard/control panel
cable from the system to the cable connector (refer to Figure 8-16, above).
2.) Carefully lift the Control Panel and Keyboard into position on the Vivid q N (refer to Figure 8-15,
above). Make sure it is properly seated and take care to align the screw holes with those in the
Bottom Assembly.
3.) Close the Vivid q N LCD Display cover, making sure both front latches are securely fastened.
4.) Carefully turn the Vivid q Nover, placing it face down.
5.) Return and fasten each of the 9 screws that secure the Control Panel and Keyboard onto the
Bottom Assembly (refer to Figure 8-14, above).
6.) Re-install the battery as described in the "Battery Installation Procedure" on page 8-5.
7.) Return the Handle as described in the "Bearing Handle Installation Procedure" on page 8-3.
8.) Reconnect the AC adapter and all cables to the Vivid q N portable ultrasound scanner.
9.) Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22 - only if the Vivid q N system is
currently mounted on the SafeLock cart
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24
- "Isolated Patient Lead (Source) Leakage – Lead-to-Ground" on page 10-26
- "Isolated Patient Lead (Source) Leakage – Lead-to-Lead" on page 10-27
- "Isolated Patient Lead (Sink) Leakage - Isolation Test" on page 10-27
- "Alphanumeric Keyboard Test" on page 4-19
- "External Keyboard Test" on page 4-20
- "Trackball Test" on page 4-22
- "Calibration Tests" on page 7-25

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8-2-4-5-1 Keycap Removal Procedure

NOTE: Replacement Keycaps for the Vivid q N system are supplied as part of the Keycap Kit - Part No.
S2423359. (For Scandinavian countries, Part No. 2420372-1).

1) Carefully place a small flat screw driver between the keycap you wish to remove and its neighboring
keycap.
2.) Use the screw driver to gently lever off the defective keycap, until it is completely loosened from its
base (see Figure 8-17 below).
3.) Lift off and remove the defective keycap.
Figure 8-17 Keycap Replacement

8-2-4-5-2 Keycap Installation Procedure

1) Carefully place the appropriate new keycap in position on the keyboard, taking care to place the
plastic alignment pin in the correct position so that the keycap is the right way up and reads
correctly.
2.) Gently push the keycap down until it snaps into position.

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8-2-4-5-3 Trackball Removal Procedure

NOTE: This section describes the replacement procedure for Trackball Assembly - Part No. S2423360.

1) Lift the Control Panel and Keyboard up to gain access to the cable connector underneath and
disconnect the keyboard/control panel cable from the system - refer to Figure 8-16 on page 8-11.
2.) Tilt the Control Panel and Keyboard on its side and loosen and remove the four screws (two on
either side of the bracket) that fasten the trackball assembly to the base of the Control Panel, as
shown in Figure 8-18 below.
Figure 8-18 Trackball Removal

3.) Disconnect the three trackball cable connectors from the trackball assembly (carefully pull them out)
and remove the trackball assembly from the Control Panel.

8-2-4-5-4 Trackball Installation Procedure

1) Return a new trackball assembly to the correct location on the Control Panel.
2.) Carefully tilt the Control Panel and Keyboard on its side and return and fasten the four screws (two
on either side of the bracket) to secure the trackball assembly to the base of the Control Panel
(refer to Figure 8-18, above).
3.) Re-connect the three trackball cable connectors (carefully push them in) to the trackball assembly.

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8-2-4-5-5 ATGC Slider Keycap Removal Procedure

NOTE: This section describes the replacement procedure for ATGC Slider keycaps (supplied as part
of the Keyboard Assembly) - Vivid i n systems: Part No. S423357; Vivid q N systems: Part No.
S423358.

1) Carefully place a small flat screw driver between the ATGC slider keycap you wish to remove and
the surface of the keyboard.
2.) Use the screw driver to gently lever off the defective keycap, until it is completely loosened from its
base.
3.) Lift off and remove the defective keycap - see Figure 8-19 below.
Figure 8-19 ATGC Slider Keycap Replacement

8-2-4-5-6 ATGC Slider Keycap Installation Procedure

1) Carefully place a new slider keycap in position on the slider base, taking care to place the plastic
alignment pin in the correct location.
2.) Gently push the slider keycap down until it snaps into position.

8-2-4-5-7 ATGC Rotary Knob Removal Procedure

NOTE: This section describes the replacement procedure for ATGC Rotary knob (supplied as part of
the Keyboard Assembly) - Vivid i n systems: Part No. S423357; Vivid q N systems: Part No.
S423358.

1) Carefully place a small flat screw driver between the ATGC Rotary knob and the surface of the
keyboard - see Figure 8-17 below.
2.) Use the screw driver to gently lever off the defective rotary knob, until it is completely loosened from
its base.

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3.) Lift off and remove the defective knob - see Figure 8-20 below.
Figure 8-20 ATGC Rotary Knob Replacement

8-2-4-5-8 ATGC Rotary Knob Installation Procedure

1) Carefully place a new ATGC Rotary Knob in position on the keyboard, taking care to place the
plastic alignment pin in the correct location.
2.) Gently push the ATGC Rotary Knob down until it snaps into position.

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8-2-4-5-9 ECG/Respiratory Module Assembly Removal Procedure

NOTE: For Vivid q N systems that previously did not have the Respiratory Option, it is necessary
remove the ECG Board from the ECG Module Assembly and replace it with an
ECG/Respiratory Board. The preparation and removal procedures below describe the required
steps.

Preparation
1) Access the D:\ directory and delete the file named traces.res, as shown below:
D:\Marlin\Test\resources\Nemo\acquis\HWConfig\traces.res
NOTE: In the event that the traces.res file is not deleted prior to installing the new ECG/Respiratory
board, the following error message will later be displayed:

2.) Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup.

Removal Procedure
1) Lift the Control Panel and Keyboard up to gain access to the cable connector underneath and
disconnect the keyboard/control panel cable from the system - refer to Figure 8-16 on page 8-11.
2.) Loosen and remove the four screws (two long and two short) on either side of the bracket that fasten
the ECG Module assembly to the base of the Control Panel, as shown in Figure 8-21.
Figure 8-21 ECG Module Assembly Removal

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3.) Lift and tilt the ECG Module on its side, then disconnect the ECG Module cable - see Figure 8-22.
Figure 8-22 Disconnecting the ECG Module Cable

Release
cable
here

4.) Carefully remove the ECG module assembly (board and bracket) from the base of the Control Panel
and place it on a table.
5.) Remove the tape from the Flex Cable on the ECG Board and disconnect the Flex Cable.
6.) Unfasten the two screws that secure the bracket to the ECG Board and remove the bracket.
7.) Fit the bracket to the new ECG/Respiratory Board, ready for the installation procedure.

8-2-4-5-10 ECG/Respiratory Module Assembly Installation Procedure

1) Carefully tilt the Control Panel and Keyboard on its side.
2.) Position a new ECG/Respiratory Module assembly in the correct location on the base of the Control
Panel.
3.) Re-connect the ECG cable - see Figure 8-22, above.
4.) Re-connect the Flex Cable (previously removed from the ECG Board) to the new ECG/Respiratory
Board.
5.) Return and fasten the four screws (two long and two short) on either side of the bracket to secure
the ECG/Respiratory Module assembly to the base of the Control Panel (refer to Figure 8-21 on
page 8-17). When performing this step, each long screw is inserted through one of the two
standoffs.
6.) Install the Control Panel and Keyboard, as described in the "Control Panel and Keyboard
Installation Procedure" on page 8-12.
7.) Turn ON power to the system.
The system re-boots into Normal Scanning mode.

NOTE: In the event that an error message is displayed prompting for deletion of the traces file, this
indicates failure to perform the Preparation procedure prior to installation of the new
ECG/Respiratory board. Refer to "Preparation" on page 8-17.

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8.) Press Config and log on as Adm - see "Log On to the System as ADM" on page 4-10.
9.) Select About, then click on the HwVersion tab.
10.)Verify that the correct ECG/Respiratory module Part # is displayed, as shown in Figure 8-23.
Figure 8-23 Hardware Version Verification

11.)Proceed to perform the following functionality tests:

- "Isolated Patient Lead (Source) Leakage – Lead-to-Ground" on page 10-26
- "Isolated Patient Lead (Source) Leakage – Lead-to-Lead" on page 10-27
- "Isolated Patient Lead (Sink) Leakage - Isolation Test" on page 10-27
- "SafeLock Cart - Grounding Continuity" on page 10-22 - only if the
Vivid q N system is currently mounted on the SafeLock cart
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24

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8-2-5 Rear Cover & Latch Assembly Replacement Procedure

NOTE: This section describes the replacement procedure for Rear Cover & Latch Assembly - supplied
as part of the Cover Kit (Vivid i n systems Part No. S2423361; Vivid q N systems Part No.
S2423362).

8-2-5-1 Tools
None required.

8-2-5-2 Time Required

30 minutes

8-2-5-3 Preparations
Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup.

8-2-5-4 Rear Cover & Latch Assembly Removal Procedure

1) Disconnect the AC adapter and all cables from the Vivid q N portable ultrasound scanner.
2.) Remove the Bearing Handle as described in the "Bearing Handle Removal Procedure" on page 8-2.
3.) Remove the Control Panel and Keyboard as described in the "Control Panel and Keyboard
Removal Procedure" on page 8-10.
4.) Remove the LCD Display Frame as described in the "LCD Display Frame Removal Procedure" on
page 8-27.
5.) Remove the LCD Display.
6.) Loosen and remove the two screws on each of the left and right hinges (attached to the Rear Cover
and Latch Assembly), as shown in Figure 8-24 below.
Figure 8-24 Removing the Hinge Screws

7.) Lift the Rear Cover and Latch Assembly away from the Bottom Assembly and remove completely
from the system.

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-2-5-5 Rear Cover & Latch Assembly Installation Procedure

1.) Return the Rear Cover and Latch Assembly to the system and place it in position on the Bottom
Assembly, carefully checking that the left and right hinges are properly aligned.
2.) Return and fasten the two screws on each of the left and right hinges (previously removed - refer
to Figure 8-24).
3.) Return the LCD Display; see the "AUO LCD Display Installation Procedure" on page 8-57.
4.) Return the LCD Display Frame as described in the "LCD Display Frame Installation Procedure" on
page 8-28.
5.) Return the Control Panel and Keyboard as described in the "Control Panel and Keyboard
Installation Procedure" on page 8-12.
6.) Return the Bearing Handle as described in the "Bearing Handle Installation Procedure" on page
8-3.
7.) Reconnect the AC adapter and all cables to the Vivid q N portable ultrasound scanner.
8.) Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22 - only if the Vivid q N system is
currently mounted on the SafeLock cart
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24
- "Full System Test" on page 7-10

Chapter 8 - Replacement Procedures 8-21

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-2-6 LCD Display Cover Hinges Replacement Procedure

NOTE: This section describes the replacement procedure for the LCD Display Cover hinges only.
Refer to Figure 8-64 on page 8-55. (Part No. KTZ280195; one pair of hinges).

8-2-6-1 Tools
Phillips screwdriver; Loctite 242 glue

8-2-6-2 Time Required

15 minutes

8-2-6-3 Preparations
Shut down the Vivid q N ultrasound unit, as described in - System Setup.

8-2-6-4 LCD Display Cover Hinges Removal Procedure

1) Remove the bearing handle, as described in the "Bearing Handle Removal Procedure" on page 8-2.
2) Remove the Control Panel and Keyboard as described in the "Control Panel and Keyboard
Removal Procedure" on page 8-10.
3.) Slide to open the two connector latches and disconnect the LCD Flex ribbon cable from BEP - Figure 8-25.

Figure 8-25 Connector Latches

4.) Unscrew and remove the four screws (two on either side - as shown in Figure 8-26) that secure the
Rear Cover and Latch Assembly to the Bottom Assembly.

Figure 8-26 Rear Cover and Latch Assembly Securing Screws

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

5.) Detach the Rear Cover and Latch Assembly from the Bottom Assembly and remove.
6.) Loosen and remove the 2 screws that secure the left hinge to the LCD Display cover, then carefully
remove the hinge.
7.) Loosen and remove the 2 screws that secure the right hinge to the LCD Display cover, then
carefully remove the hinge.

8-2-6-5 LCD Display Cover Hinges Installation Procedure

NOTE: When installing the replacement hinges, apply a coating of Loctite 242 glue to each of the
8 screws, as and when these are returned to their respective locations.

NOTICE It is important to properly adjust the alignment of the LCD cover with the Bottom Assembly,
before returning the previously-removed parts, as described below.

1.) While supporting the LCD Display cover with one hand, carefully place a replacement hinge in the
correct position on the Left side of the LCD Display cover.
2.) Carefully place a replacement hinge in the correct position on the Right side of the LCD Display
cover.

NOTE: The cover has a degree of sideways free play i.e. it can slide from left to right on the hinges’
axle. The hinges on the right-hand side must be aligned with the holes in the Bottom Assembly
as explained in the next step.

3.) Gently maneuver the LCD cover by raising and lowering it while exerting pressure to slide the
LCD Display Cover until the hinge holes are aligned with the Bottom Assembly screw holes - see
right hinge in Figure 8-27 on page 8-23.
4.) On the Left hinge: return and fasten the 2 screws (previously removed) to the Bottom Assembly,
making sure the hinge is properly secured. Do not over-tighten the screws. Refer to Figure 8-27.
5.) On the Right hinge: return and fasten the 2 screws (previously removed) to the Bottom Assembly,
making sure the hinge is properly secured. Do not over-tighten the screws. Refer to Figure 8-27.

Figure 8-27 LCD Display Hinges Secured to Base Assembly - Location of Screws

6.) Check that when closing the LCD Display cover it aligns properly with the Bottom Assembly. If
necessary, make further adjustments.
7.) Return and fasten the 2 screws (previously removed) to each of the LCD hinges, making sure each
hinge is securely fastened to the Base Assembly. Do not over-tighten the screws.

Chapter 8 - Replacement Procedures 8-23

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8.) Reconnect the LCD flex cable to the BEP (refer to Figure 8-26 on page 8-22).
9.) Refit the Control Panel and Keyboard, as described in the "Control Panel and Keyboard Installation
Procedure" on page 8-12.
10.)Close and open the lid a few times to ensure proper closure of the LCD Display cover.

11) Reconnect the AC adapter and all cables to the Vivid q N portable ultrasound scanner.
12.)Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22 - only if the Vivid q N system is
currently mounted on the SafeLock cart
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24

8-24 Section 8-2 - External Component Replacement Procedures

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-2-7 Bottom Assembly Replacement Procedure

8-2-7-1 Tools
Use the appropriate Phillips and flat screw drivers, as indicated in the bottom assembly replacement
procedures.

8-2-7-2 Time Required

30 minutes

8-2-7-3 Preparations
Shut down the Vivid q N ultrasound unit, as described in - System Setup.

8-2-7-4 Bottom Assembly Removal Procedure

1) Remove the battery as described in the "Battery Removal Procedure" on page 8-4.
2) Remove the bearing handle as described in the "Bearing Handle Removal Procedure" on page 8-2.
3) Remove the hard disk as described in the "Hard Disk Removal Procedure" on page 8-6.
4) Remove the Control Panel and Keyboard as described in the "Control Panel and Keyboard
Removal Procedure" on page 8-10.
5) Remove the P&M Board as described in the "P&M (Probe and MUX) Board Removal Procedure"
on page 8-30.
6) Remove the TR32 and RFI Boards as described in the "TR32 and RFI Boards Removal Procedure"
on page 8-34.
7) Remove the BEP as described in the "BEP Removal Procedure" on page 8-40.
8) Remove the HVPS as described in the "DC-to-DC Power Supply Removal Procedure" on page
8-48.
9) Remove the fans as described in the "Fan Removal Procedure" on page 8-51.
10) Remove the LCD Display Frame as described in the "LCD Display Frame Removal Procedure" on
page 8-27.
11.)Separate the Bottom Assembly from the LCD Display rear cover by loosening and removing the two
screws on each of the left and right hinges (attached to the Rear Cover and Latch Assembly). Refer
to Figure 8-24 on page 8-20.
12.)Remove the Bottom Assembly from the system.
13.)Remove the Vivid q N system label from the base of the defective Bottom Assembly (peel off),
ready to use on the replacement Bottom Assembly.

Chapter 8 - Replacement Procedures 8-25

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-2-7-5 Bottom Assembly Installation Procedure

1) Adhere the Vivid q N system label (previously removed in step 13 above) to the base of the
replacement unit.
2.) Return the new Bottom Assembly to the system.
3.) Attach the LCD Display rear cover to the Bottom Assembly, carefully aligning the left and right
hinges (attached to the Rear Cover and Latch Assembly) and returning and fastening the two
screws on each side, as shown in Figure 8-24 on page 8-20.
Note: Do not overtighten the screws.
4.) Return the LCD Frame as described in the "LCD Display Frame Installation Procedure" on page 8-28
5) Return the fans as described in the "Fan Installation Procedure" on page 8-53.
6) Return the HVPS as described in the "DC-to-DC Power Supply Installation Procedure" on page
8-50.
7) Return the BEP as described in the "BEP Installation Procedure" on page 8-44.
8) Return the TR32 and RFI Boards as described in the "TR32 and RFI Boards Installation Procedure"
on page 8-38.
9) Return the P&M Board as described in the "P&M (Probe and MUX) Board Installation Procedure"
on page 8-31.
10) Return the Control Panel and Keyboard as described in the "Control Panel and Keyboard
Installation Procedure" on page 8-12.
11) Return the hard disk as described in the "Hard Disk Installation Procedure" on page 8-7.
12) Return the bearing handle as described in the "Bearing Handle Installation Procedure" on page 8-3.
13.)Re-install the battery as described in the "Battery Installation Procedure" on page 8-5.
14.)Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22 - only if the Vivid q N system is
currently mounted on the SafeLock cart
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24
- "Calibration Tests" on page 7-25
- "Full System Test" on page 7-10
- "Image Testing" on page 4-32

8-26 Section 8-2 - External Component Replacement Procedures

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-2-8 LCD Display Frame Replacement Procedure

8-2-8-1 Tools
Use the appropriate Phillips and flat screw drivers, as indicated in the bottom assembly replacement
procedures.

8-2-8-2 Time Required

10 minutes

8-2-8-3 Preparations
Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup.

8-2-8-4 LCD Display Frame Removal Procedure

1) With the LCD Display in the open (upright) position, use a flat screwdriver to remove the screw cap
from each of the four screws that fasten the LCD display frame in position, as shown in Figure 8-28
below.

Figure 8-28 Removing the Screw Caps from the LCD Display Frame

2.) Loosen and remove the four screws (Figure 8-29).

Figure 8-29 Removing the Securing Screws

3.) With the LCD Display in the fully open position, carefully release the LCD display frame from the

Chapter 8 - Replacement Procedures 8-27

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

securing clips on all four sides, using both hands to release and lift it away from the LCD display.
Figure 8-30 Removing the LCD Display Frame

8-2-8-5 LCD Display Frame Installation Procedure

NOTE: When performing the following installation procedure steps, it may be helpful to review the
appropriate movie clips previously referenced in the LCD Display Frame Removal Procedure.

1) With the LCD Display in the fully open position, return the LCD display frame to the correct position
and using both hands, press the frame under the securing clips on all four sides to fasten it against
the LCD display. Refer to Figure 8-30 on page 8-28.
2.) Return and tighten the four screws (previously removed).
3.) With the LCD Display in the open (upright) position, return the screw cap to each of the
four screws that fasten the LCD frame in position, as shown in Figure 8-28 on page 8-27.
4.) Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22 - only if the Vivid q N system is
currently mounted on the SafeLock cart
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24

8-28 Section 8-2 - External Component Replacement Procedures

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 8-3
Internal Component Replacement Procedures
NOTE: When performing Internal Component Replacement Procedures, generally it is not necessary
to disconnect and completely remove the Control Panel and Keyboard from the system. Simply
remove it from the Bottom Assembly and lay it next to the Vivid q N portable ultrasound
scanner, as shown in Figure 8-15 on page 8-11.

NOTE: When tightening screws, do not overtighten or use excessive force.

WARNING DO NOT TOUCH ANY BOARDS WITH INTEGRATED CIRCUITS PRIOR TO TAKING THE
NECESSARY ESD PRECAUTIONS.
1. ALWAYS CONNECT YOURSELF, VIA AN ARM-WRIST STRAP, TO THE ADVISED
ESD CONNECTION POINT LOCATED ON THE REAR OF THE SCANNER (NEAR THE
POWER CONNECTOR).
2. FOLLOW GENERAL GUIDELINES FOR HANDLING OF ELECTROSTATIC SENSITIVE
EQUIPMENT.

8-3-1 P&M (Probe and MUX) Board Replacement Procedure

8-3-1-1 Tools
Use the appropriate Phillips and flat screw drivers, as indicated in the bottom assembly replacement
procedures.

8-3-1-2 Time Required

15 minutes

8-3-1-3 Preparations
Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup.

Chapter 8 - Replacement Procedures 8-29

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-3-1-4 P&M (Probe and MUX) Board Removal Procedure

1) Remove the bearing handle, as described in the "Bearing Handle Removal Procedure" on page 8-2.
2.) Remove the Control Panel and Keyboard, as described in the "Control Panel and Keyboard
Removal Procedure" on page 8-10.
3.) Loosen and remove the four screws that secure the P&M Board to the RFI Board, as shown in
Figure 8-31.
Figure 8-31 Removing the Screws that Secure the P&M Board to the RFI Board

4.) Loosen the two screws that fasten the P&M Board to the Bottom Assembly, as shown in
Figure 8-32 below.
Figure 8-32 Loosening the Screws from the P&M Board

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

5.) Lift the P&M Board upwards away from the Bottom Assembly and remove it completely, as shown
in Figure 8-33 below.
Figure 8-33 Removing the Probe and MUX Board from the Bottom Assembly

8-3-1-5 P&M (Probe and MUX) Board Installation Procedure

NOTE: When performing the following installation procedure steps, it may be helpful to review the
appropriate movie clips previously referenced in the P&M (Probe and MUX) Board Removal
Procedure.

CAUTION When installing boards, ESD may cause damage to a board. Always have the ESD hand strip
connected to the machine chassis and to your hand.

1) Return a new P&M Board to the system, pushing it downwards into position on the Bottom
Assembly. Make sure it is properly seated before returning and fastening the two screws (previously
removed). Refer to Figure 8-33 and Figure 8-32, above.
2.) Return and fasten the four screws to secure the P&M Board to the RFI Board, as shown in
Figure 8-31 on page 8-30.
3.) Return the Control Panel and Keyboard, as described in the "Control Panel and Keyboard
Installation Procedure" on page 8-12
4.) Return the bearing handle, as described in the "Bearing Handle Installation Procedure" on page
8-3.
5.) Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22 - only if the Vivid q N system is
currently mounted on the SafeLock cart
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24
- "Calibration Tests" on page 7-25
- "Full System Test" on page 7-10

Chapter 8 - Replacement Procedures 8-31

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-3-2 TR32 and RFI Boards Replacement Procedure

NOTE: When installing TR32 Boards V12 in systems running BT09 software, after installation ACW Diagnostic
Test Results will display erroneously as “Failed”.

NOTE: When replacing the TR32 Boards, both boards must be of the same version. (A TR32 Board
V12 cannot be used with a TR32 Board V7). Always verify this by examining the version number
stated on the board, as shown in Figure 8-34, below.

Figure 8-34 TR32 Board Verification (Version 12)

TR32 Board
Version (V12)
Verification

NOTE: Before installing the TR32-V12 board, check that the DCDC V4 board (P/N 2403248-4) is
already installed. Always verify this by examining the Power Supply DCDC Board version
number stated in the About Screen (HwVersion tab), as shown in Figure 8-35, below. If the
DCDC V2 is installed, replace it with the DCDC V4 board.

Figure 8-35 DCDC Board Verification (Version 4)

DCDC Board
Version (V4)
Verification

8-32 Section 8-3 - Internal Component Replacement Procedures

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

CAUTION When removing the boards, ESD may cause damage to a board. Always have the ESD hand strip
connected to the machine chassis and to your hand.

8-3-2-1 Tools
Use the appropriate Phillips and flat screw drivers, as indicated in the bottom assembly replacement
procedures.

8-3-2-2 Time Required

15 minutes

8-3-2-3 Preparations
Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup.

Chapter 8 - Replacement Procedures 8-33

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-3-2-4 TR32 and RFI Boards Removal Procedure

1) Remove the bearing handle, as described in the "Bearing Handle Removal Procedure" on page 8-2.
2.) Remove the Control Panel and Keyboard, as described in the "Control Panel and Keyboard
Removal Procedure" on page 8-10.
3.) Loosen the eight screws that secure the TR32 and RFI Boards to the Bottom Assembly, as shown
in Figure 8-36 below.
Figure 8-36 Loosen Screws that Secure TR32 and RFI Boards to Bottom Assembly

4.) Remove the eight screws - see Figure 8-37.

Figure 8-37 Removing the Screws

5.) Disconnect the PCI cable flex (BEP-to-RFI) from the cable connector on RFI Board as shown in

8-34 Section 8-3 - Internal Component Replacement Procedures

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Figure 8-38 below.

Figure 8-38 Disconnecting the PCI Cable from the RFI Board

6.) Disconnect each of the two HVPS cables from their sockets on DC Power Supply, as shown in
Figure 8-39 below.
Figure 8-39 Disconnecting the DC Power Supply

7.) Gently lift one side of the P&M Board upwards and hinge it open to gain access to the RFI and TR32
Board assembly beneath, as shown in Figure 8-41 below.
(The RFI and TR32 Boards are seated together in the system as one unit).
Figure 8-40 Accessing the RFI and TR32 Boards

8.) Lift the RFI and TR32 Board assembly upwards and remove it from the Bottom Assembly, as shown

Chapter 8 - Replacement Procedures 8-35

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

in Figure 8-41 below

Figure 8-41 Removing the RFI and TR32 Boards from the Bottom Assembly

9.) Remove the RFI Board from the TR32 Boards (separate by gently pulling them apart), as shown in
Figure 8-42 below.
Figure 8-42 Removing the RFI Board from the TR32 Boards

RFI Board TR32 Boards

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

10.)Separate the two TR32 Boards from each other, as shown in Figure 8-43 below.
Figure 8-43 Separating the Two TR32 Boards from Each Other

RFI Board TR32 Board TR32 Board

NOTE: Replace the defective board, as described in the appropriate steps of the following procedure.

Chapter 8 - Replacement Procedures 8-37

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-3-2-5 TR32 and RFI Boards Installation Procedure

NOTE: This procedure applies to replacement of one or more of the defective boards (TR32A and/or,
TR32B and/or RFI).

NOTE: When performing the following installation procedure steps, it may be helpful to review the
appropriate movie clips previously referenced in the TR32 and RFI Boards Removal Procedure.

CAUTION WHEN INSTALLING BOARDS, ESD MAY CAUSE DAMAGE TO A BOARD. ALWAYS
HAVE THE ESD HAND STRIP CONNECTED TO THE MACHINE CHASSIS AND TO
YOUR HAND.

1) Prepare each of the two TR32 Boards, as follows:

a.) Apply a small quantity of heat sink paste (Dow Corning® 340 Heat Sink Compound, or similar)
to each of the eleven areas shown in Figure 8-44 (marked with arrows).

Figure 8-44 TR32 Board Showing Areas for Application of Heat Sink Paste
b.) Attach the TR32 Board to its respective heat sink pad by placing the heat sink on the
TR32 Board (the obverse side of the heat sink is shown in Figure 8-45).

Figure 8-45 TR32 Board Shown with Respective Heat Sink Pad
8-38 Section 8-3 - Internal Component Replacement Procedures
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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

2) Re-connect the two TR32 Boards to each other (gently press together as shown in Figure 8-43 on
page 8-37).
3.) Connect the TR32 Boards to the RFI Board (gently press together as shown in Figure 8-42 on page
8-36).
4.) Return the TR32 and RFI Board assembly to the system, placing it in position on the Bottom
Assembly. (While performing this step, gently lift one side of the P&M Board upwards and hinge it
open in order to insert the TR32 and RFI Board assembly underneath). Refer to Figure 8-40 and
Figure 8-41 on page 8-36.
5.) Reconnect each of the two HVPS cables to the DC Power Supply (see Figure 8-39 on page 8-35).
6.) Reconnect the PCI cable flex (BEP-to-RFI) to the cable connector on RFI Board (see Figure 8-38
on page 8-35).
7.) Return the eight screws and fasten the TR32 and RFI Board assembly firmly in position on the
Bottom Assembly (refer to Figure 8-36 and Figure 8-37 on page 8-34).
8.) Return the Control Panel and Keyboard to its original position, as described in the "Control Panel
and Keyboard Installation Procedure" on page 8-12.
9.) Return the bearing handle, as described in the "Bearing Handle Installation Procedure" on page
8-3.
10.)Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22 - only if the Vivid q N system is
currently mounted on the SafeLock cart
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24
- "Calibration Tests" on page 7-25
- "Full System Test" on page 7-10

Chapter 8 - Replacement Procedures 8-39

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-3-3 BEP Replacement Procedure

CAUTION BEFORE REPLACING THE BEP, REMEMBER TO PERFORM A FULL INCREMENTAL

BACK-UP OF THE ARCHIVE AND USER PRESETS.

8-3-3-1 Tools
Use the appropriate Phillips and flat screw drivers, as indicated in the BEP replacement procedures.

8-3-3-2 Time Required

15 minutes

8-3-3-3 Preparations
Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup.

8-3-3-4 BEP Removal Procedure

1) Disconnect any peripherals currently connected to the system and make sure there is no T-plug
(dongle) or any other peripheral connected to the USB or PCMCIA.
2.) Remove the bearing handle, as described in the "Bearing Handle Removal Procedure" on page 8-2.
3.) Make sure the Vivid q N LCD Display cover is securely closed and place the scanner face down.
Remove the battery as described in the "Battery Removal Procedure" on page 8-4.
4.) Remove the Hard Disk, as described in the "Hard Disk Removal Procedure" on page 8-6.
5.) Loosen and remove the two securing nuts (one on each side of the VGA Connector, located on the
Vivid q N rear panel), as shown Figure 8-46.
Figure 8-46 Vivid q N Scanner - Rear View
Remove Securing Nuts

6.) Remove the Control Panel and Keyboard, as described in the "Control Panel and Keyboard
Removal Procedure" on page 8-10.
7.) Disconnect all the cables from the BEP.

NOTE: When replacing the BEP or Hard Disk, one must either obtain new access codes that will fit the
system ID which is programmed on the BEP, or program the BEP system ID to fit the access
codes already registered in the Hard Disk. Only qualified personnel should perform these tasks.

Proceed as follows:

Disconnect BEP cables as follows (refer to Figure 8-47 below):

a.) Disconnect the LCD Flex ribbon cable (carefully pull back the two connector latches to
release).
b.) Disconnect the BEP-to-RFI Flex cable.

8-40 Section 8-3 - Internal Component Replacement Procedures

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

c.) Disconnect the HVPS-to-BEP power cable.

d.) Disconnect the Fan/Speaker-to-BEP power cable.
Figure 8-47 Disconnecting Cables from the BEP

BEP-to-RFI Flex cable HVPS-to-BEP Power cable

LCD Flex cable

Fan/Speaker-to-BEP cable

8.) Unscrew and remove the four screws that secure the BEP to the Bottom Assembly as shown in

Chapter 8 - Replacement Procedures 8-41

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Figure 8-59 below.

Figure 8-48 Removing the Screws from the BEP

2
1

4
3

NOTE: Beneath one of the four screws removed in the previous step, is a small plastic securing tab
(illustrated in Figure 8-49) that serves to seat the BEP firmly in position. It is necessary to loosen
and release this tab (lift it up using a screw driver if necessary) in order to facilitate complete
removal of the BEP.

Figure 8-49 Releasing the Plastic Securing Tab from the BEP

Plastic
Securing Tab

9.) Using both hands, lift the BEP out of the Bottom Assembly and remove it from the system, as shown

8-42 Section 8-3 - Internal Component Replacement Procedures

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

in Figure 8-59 below.

Figure 8-50 Removing the BEP from the Bottom Assembly

NOTE: When removing the BEP for replacement with the SATA BEP, disconnect the control
panel/keyboard cable (Figure 8-51) from the parallel BEP you have just removed and keep this
cable for installing on the SATA BEP.

Figure 8-51 Control Panel / Keyboard Cable

Control Panel
Keyboard Cable

Chapter 8 - Replacement Procedures 8-43

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-3-3-5 BEP Installation Procedure

NOTE: When performing the following installation procedure steps, it may be helpful to review the
appropriate movie clips previously referenced in the BEP Removal Procedure.

NOTE: The SATA BEP has an adaptor bracket, which is required for its installation. The bracket is
shown on the left in Figure 8-52; in the picture on the right, the bracket is shown in position in
the Vivid q N scanner. Notice that the bracket sits on the PCMCIA slot-flap, which is pressed
open while the adaptor bracket is positioned on the flap itself. To install the adaptor bracket, the
flap is pressed open (Figure 8-53) and the adaptor bracket is placed in position. The procedure
is described below.

Figure 8-52 SATA Adaptor Bracket

SATA Adaptor Bracket PCMCIA Slot Flap

SATA Adaptor Bracket

Figure 8-53 PCMCIA Slot Flap Pressed Open

PCMCIA Slot Flap Ready for Positioning the Adaptor Bracket

8-44 Section 8-3 - Internal Component Replacement Procedures

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-3-3-5-1 Preparation Procedure

1) Press the PCMCIA slot-flap open and hold it down as shown in Figure 8-53.
2.) Place the adaptor bracket in position as shown on the right in figure Figure 8-52 and press it firmly
against the Vivid q N chassis.

NOTE: Figure 8-54 shows a view from the rear of the Vivid q N showing the adaptor bracket closing off
the PCMCIA slot.

Figure 8-54 Rear View of the Vivid q N Scanner after SATA BEP Installation

VGA Connector
Hard Disk shown without Adaptor Bracket
its retaining screws (external view)

3.) Connect the control panel/keyboard cable (if previously removed from an ATA BEP; see Figure
8-51) to the SATA BEP.
Proceed to install the SATA BEP as described in the next procedure.

8-3-3-5-2 BEP Installation

1) Carefully return the new BEP to the original position on the Bottom Assembly - refer to Figure 8-50
on page 8-43.

NOTE: When replacing the BEP or Hard Disk, one must either obtain new access codes that will fit the
system ID which is programmed on the BEP, or program the BEP system ID to fit the access
codes already registered in the Hard Disk. Only qualified personnel should perform these tasks.

2.) Check that the BEP is seated correctly then return and fasten the four screws (previously removed)
to secure the BEP to the Bottom Assembly - refer to Figure 8-48 on page 8-42.
3.) Re-connect all the cables to the BEP:
Proceed as follows (refer to Figure 8-47 on page 8-41):

a.) Re-connect the Speaker-to-BEP power cable

b.) Re-connect the Fan-to-BEP power cable.
c.) Re-connect the HVPS-to-BEP power cable.
d.) Re-connect the BEP-to-RFI Flex cable.
e.) Re-connect the LCD Flex ribbon cable (carefully push back and secure the two connector
latches).
4.) Return and fasten the two securing nuts previously removed (one on each side of the VGA
Connector, located on the Vivid q N rear panel), as shown Figure 8-46.
5.) Return the Control Panel and Keyboard, as described in the "Control Panel and Keyboard
Installation Procedure" on page 8-12.
6.) Return the Hard Disk, as described in the "Hard Disk Installation Procedure" on page 8-7.

Chapter 8 - Replacement Procedures 8-45

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

7.) Re-install the battery as described in the "Battery Installation Procedure" on page 8-5.
8.) Return the bearing handle as described in the "Bearing Handle Installation Procedure" on page 8-3.
9.) Turn ON the system and boot-up.
10.)Perform a complete functional check of the system, as described in Chapter 4 - General Procedures
and Functional Checks.
11.)Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22 - only if the
Vivid q N system is currently mounted on the SafeLock cart
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24
- "Calibration Tests" on page 7-25
- "Full System Test" on page 7-10

8-46 Section 8-3 - Internal Component Replacement Procedures

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-3-4 BIOS Battery Replacement

NOTE: Since the BIOS battery is not available as a spare part (due to shelf life), it should be obtained
locally. The battery model is CR2032.

8-3-4-1 Tools
Use the appropriate Phillips and flat screw drivers, as indicated in the BEP replacement procedures.

8-3-4-2 Time Required

15 minutes

8-3-4-3 Preparations
Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup.

8-3-4-4 BIOS Battery Removal Procedure

1) Remove the BEP, as described in the "BEP Removal Procedure" on page 8-40.
2.) Take out the BIOS battery located on the bottom of the BEP, as shown in Figure 8-55.
Figure 8-55 BEP - Location of BIOS Battery

BIOS Battery

8-3-4-5 BIOS Battery Installation Procedure

NOTE: Before proceeding, refer to the "Preparation Procedure" on page 8-45.

1) Fit a new BIOS battery in position on the BEP - refer to Figure 8-55.
2.) Re-install the BEP, as described in the "BEP Installation Procedure" on page 8-44.
3.) Turn ON the system and boot-up.
4.) Adjust to the correct date and time settings - see "Date and Time Adjustments" on page 3-71.
5.) Proceed to perform the following functionality test:
- "Battery Parameters Test" on page 7-102

Chapter 8 - Replacement Procedures 8-47

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-3-5 DC-to-DC Power Supply Replacement Procedure

8-3-5-1 Tools
Use the appropriate flat and Phillips-type screw drivers, as indicated in the HVPS replacement
procedure.

8-3-5-2 Time Required

15 minutes

8-3-5-3 Preparation
Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup.

8-3-5-4 DC-to-DC Power Supply Removal Procedure

1) Make sure the Vivid q N LCD Display cover is securely closed and place the scanner face down.
Remove the battery as described in the "Battery Removal Procedure" on page 8-4.
2.) Remove the bearing handle, as described in the "Bearing Handle Removal Procedure" on page 8-2.
3.) Disconnect each of the two Power Supply cables from the DC Power Supply (HVPS-to-BEP and
HVPS-to-RFI), as shown below.

Figure 8-56 Disconnecting the DC Power Supply Cables

4.) Loosen the five screws that secure the DC Power Supply to the Bottom Assembly, as shown in

8-48 Section 8-3 - Internal Component Replacement Procedures

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Figure 8-57 below.

Figure 8-57 Loosening the Screws on the DC Power Supply

5.) Carefully lift the DC power supply upwards and remove it from the Bottom Assembly, as shown in
Figure 8-58 below.
Figure 8-58 Removing the DC Power Supply

6.) Proceed to perform the following functionality tests:

- "SafeLock Cart - Grounding Continuity" on page 10-22 - only if the Vivid q N system is
currently mounted on the SafeLock cart
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24
- "Calibration Tests" on page 7-25
- "Full System Test" on page 7-10

Chapter 8 - Replacement Procedures 8-49

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-3-5-5 DC-to-DC Power Supply Installation Procedure

NOTE: When performing the following installation procedure steps, it may be helpful to review the
appropriate movie clips previously referenced in the DC-to-DC Power Supply Removal
Procedure.

1) Return the HVPS to its original position - refer to Figure 8-58, above.
2.) Return the five screws and fasten the HVPS in position on the Bottom Assembly, as shown in Figure
8-57 on page 8-49.
3.) Reconnect each of the two Power Supply cables to the DC Power Supply (HVPS-to-BEP and
HVPS-to-RFI), as shown in Figure 8-56 on page 8-48.
4.) Return the bearing handle, as described in the "Bearing Handle Installation Procedure" on page
8-3.
5.) Make sure the Vivid q N LCD Display cover is securely closed and place the scanner face down.
Re-install the battery as described in the "Battery Installation Procedure" on page 8-5.
6.) Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22 - only if the Vivid q N system is
currently mounted on the SafeLock cart
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24
- "Calibration Tests" on page 7-25
- "Full System Test" on page 7-10

8-50 Section 8-3 - Internal Component Replacement Procedures

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-3-6 Fan Replacement Procedure

NOTE: This section describes the replacement procedure for the Fan Assembly which is supplied as
part of the Fans and Speaker Kit - Part No. 2412826.

8-3-6-1 Tools
Use the appropriate flat and Phillips-type screw drivers, as indicated in the fan replacement procedure.

8-3-6-2 Time Required

15 minutes

8-3-6-3 Preparation
Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup.

8-3-6-4 Fan Removal Procedure

1) Remove the bearing handle, as described in the "Bearing Handle Removal Procedure" on page 8-2.
2.) Remove the Control Panel and Keyboard, as described in the "Control Panel and Keyboard
Removal Procedure" on page 8-10.
3.) Unscrew and remove the two screws that secure the Fan Assembly to the Bottom Assembly as
shown in Figure 8-59 below.

Figure 8-59 Removing the Screws from the Fan Assembly

4.) Disconnect the speaker cable from the fan assembly, as shown in Figure 8-60 below
Figure 8-60 Disconnecting the Speaker Cable

Chapter 8 - Replacement Procedures 8-51

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

5.) Using both hands, lift the Fan Assembly upwards from the front and then the rear to remove it from
the Bottom Assembly; lay it down adjacent to the system, ready for the next step as shown in
Figure 8-61 below.

Figure 8-61 Removing the Fan Assembly

6.) Disconnect the Fan cable from the BEP and completely remove the Fan Assembly from the system,
as shown in Figure 8-62 below.

Figure 8-62 Disconnecting the Fan Cable from the BEP

8-52 Section 8-3 - Internal Component Replacement Procedures

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-3-6-5 Fan Installation Procedure

NOTE: When performing the following installation procedure steps, it may be helpful to review the
appropriate movie clips previously referenced in the Fan Removal Procedure.

1) Connect the replacement Fan cable to the BEP- refer to Figure 8-62, above.
2.) Using both hands, carefully mount the replacement Fan Assembly into position on the Bottom
Assembly - refer to Figure 8-61 on page 8-52.
3.) Make sure the Fan Assembly is seated in the correct position. Return and fasten the two screws
(previously removed) to secure the Fan Assembly to the Bottom Assembly, as shown in
Figure 8-59 on page 8-51.
4.) Reconnect the speaker cable to the fan assembly, as shown in Figure 8-60.
5.) Return the Control Panel and Keyboard, as described in the "Control Panel and Keyboard
Installation Procedure" on page 8-12.
6.) Return the bearing handle, as described in the "Bearing Handle Installation Procedure" on page
8-3.
7.) Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22 - only if the Vivid q N system is
currently mounted on the SafeLock cart
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24
- "Calibration Tests" on page 7-25

Chapter 8 - Replacement Procedures 8-53

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-3-7 Speaker Assembly Replacement Procedure

NOTE: This section describes the replacement procedure for the Speaker Assembly which is supplied
as part of the Fans and Speaker Kit - Part No. 2412826.

8-3-7-1 Tools
Use the appropriate flat and Phillips-type screw drivers, a wire cutter and the appropriate Hex wrench
keys as indicated in the speaker replacement procedure.

8-3-7-2 Time Required

15 minutes

8-3-7-3 Preparation
Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup.

8-3-7-4 Speaker Assembly Removal Procedure

1) Remove the bearing handle, as described in the "Bearing Handle Removal Procedure" on page 8-2.
2.) Remove the Control Panel and Keyboard, as described in the "Control Panel and Keyboard
Removal Procedure" on page 8-10.
3.) Loosen and remove the two screws on each of the speaker housings (four in total).
4.) Disconnect the speaker cables from the fan assembly.
5.) Gently lift the speaker assembly towards you and remove from the system.

8-3-7-5 Speaker Assembly Installation Procedure

1) Return a replacement speaker assembly to the original position, ensuring that the two connection
legs of each speaker are facing the two connection legs of the opposite speaker, otherwise an
electrical short may occur.
2.) Reconnect the speaker cables to the fan assembly.
3.) Return and fasten the two screws on each of the speaker housings (four in total), previously
removed.
4.) Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22 - only if the Vivid q N system is
currently mounted on the SafeLock cart
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24
- "Calibration Tests" on page 7-25
- "Full System Test" on page 7-10

8-54 Section 8-3 - Internal Component Replacement Procedures

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-3-8 AUO LCD Display Replacement Procedure

NOTE: The procedures described in this section are applicable to all Vivid q N BT06 systems with software
version 6.2.0 Build 158, and higher.

NOTE: The AOU LCD PN5461952 kit is delivered with the LCD monitor assembled in the display frame
as an integrated unit.

Figure 8-63 AUO LCD Display Assembled in Display Frame

NOTE: If replacing an old-type LCD Monitor with an AUO LCD Monitor, it is necessary to uninstall the old-type
hinges and install a pair of new-type hinges (P/N KTZ280195), as shown in Figure 8-64.

NOTE: Prior to installing the AUO LCD monitor, a replacement DC power supply, P/N 5439596 should be
available if this is required. See Note on page 8-58.

8-3-8-1 Tools
Use the appropriate Phillips and flat screw drivers, and Loctite 402 glue, as indicated in the AUO LCD
Display replacement procedure.

8-3-8-2 Time Required

15 minutes

8-3-8-3 Preparation
1) Make sure all required tools and parts are available.
2.) Adhere the appropriate Vivid label onto the new display frame.
3.) Remove the display frame from the new AOU LCD Display (to provide access to the hinges).
4.) Shut down the Vivid q N ultrasound unit, as described in - System Setup

8-3-8-4 AUO LCD Display Removal Procedure

1) Remove the bearing handle, as described in the "Bearing Handle Removal Procedure" on page 8-2.
2) Remove the Control Panel and Keyboard as described in the "Control Panel and Keyboard
Removal Procedure" on page 8-10.

Chapter 8 - Replacement Procedures 8-55

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3.) Slide to open the two connector latches and disconnect the LCD Flex ribbon cable from BEP - refer
to Figure 8-65.

Figure 8-65 Connector Latches

4.) Unscrew and remove the four screws (two on either side - as shown in Figure 8-66) that secure the
Rear Cover and Latch Assembly to the Bottom Assembly.

Figure 8-66 Rear Cover and Latch Assembly Securing Screws

5.) Detach the Rear Cover and Latch Assembly from the Bottom Assembly and remove.

8-56 Section 8-3 - Internal Component Replacement Procedures

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-3-8-5 AUO LCD Display Installation Procedure

NOTE: When performing this procedure, care must be taken to correctly attach the Display Frame on the
Bottom Assembly hinges.

NOTE: Prior to inserting the hinge securing screws in their respective locations, apply a coating of
Loctite 402 glue to each of the hinge screws (supplied).

1.) Protect the Bottom Assembly with a protective cloth, as shown in Figure 8-67.

Figure 8-67 Protecting the Bottom Assembly

2.) Check that there is a coating of Loctite 402 on each of the screw threads.
3.) Carefully position the AUO LCD Display Assembly on the Bottom Assembly hinges and secure the
LCD Display Assembly in position with the four screws provided - two each side, see Figure 8-66.

Note: Check that there is a coating of Loctite 402 on the screw threads, but do not tighten the
screws completely - see Figure 8-68.

Flex Cable

Figure 8-68 Mounting the AUO LCD Display Assembly onto the Bottom Assembly

Chapter 8 - Replacement Procedures 8-57

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

4.) Gently pull the LCD display upwards and fully tighten the hinge screws on both the left and right
sides of the display.
5.) Re-connect the flex cable (indicated in Figure 8-68).
6.) Fit the display frame onto the AOU LCD Display and cover the securing screws with the screw-caps
provided.
7.) Verify that the Vivid q N lid opens and closes freely and check that there is a “paper-thin” gap
between the top rear cover and the keyboard surface as shown in Figure 8-69.

Testing the Gap

Figure 8-69 Checking the Gap Between the Vivid q NLid and the Bottom Assembly
8.) Fully tighten the hinge screws.
9.) Return the Keyboard Assembly to its location on the Bottom Assembly, as described in "Control
Panel and Keyboard Installation Procedure" on page 8-12.
10.)Refit the bearing handle, as described in the "Bearing Handle Installation Procedure" on page 8-3.
11) For the final stage of the LCD Display installation procedure, proceed to calibrate the
newly-installed LCD Display by making any adjustments required to the Brightness, Contrast
and/or Blue Tint, as described in the "LCD Display Adjustments and Calibration" on page 6-1.
12.)Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22 - only if the Vivid q N system is
currently mounted on the SafeLock cart
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24
- "Full System Test" on page 7-10

NOTE: In the event that the installed AUO LCD monitor flickers after installation, the DC Power Supply should
be replaced with a new DC Power Supply, P/N 5439596. Follow the instructions provided in the
"DC-to-DC Power Supply Replacement Procedure" on page 8-48.

8-58 Section 8-3 - Internal Component Replacement Procedures

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-3-9 AUO LCD Flex Cable Replacement Procedure

NOTE: In preparation for the procedures below, it is necessary to order the AUO LCD Cable and Flex RSPL
Kit as shown in the Table 8-2 below.

Table 8-2 AUO LCD Cable and Flex RSPL Kit (P/N 5443867) Contents

Part Description Quantity

LCD flex (8 bit data cable) 1

Inverter Flex Board cable 1

AUO LCD cable (LCD to LED driver 1

Flex Board 1

LCD backlight Inverter Board 1

Klebeband Kapton tape 2

Display flex cover 1

Ferrite core 1

NOTE: For reference, the relevant parts are illustrated in Table 8-3, below:

Table 8-3 AUO LCD Cable and Flex RSPL Kit - Illustrated Parts
Item # as Labeled in
Part Illustration Figures and Referenced
in Procedures

Chapter 8 - Replacement Procedures 8-59

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-3-9-1 Tools
Use the appropriate Phillips and flat screw drivers, as indicated in the AUO LCD Flex Cable replacement
procedure.

8-3-9-2 Time Required

30 minutes

8-3-9-3 Preparation
Shut down the Vivid q N ultrasound unit, as described in - System Setup.

8-3-9-4 AUO LCD Cable and Flex Removal Procedure

NOTE: The numbers shown in square brackets correspond to the numbers listed in Table 8-3.

1.) Remove the AUO LCD display - refer to the "AUO LCD Display Removal Procedure" on page 8-55.
2.) Disconnect the AUO LCD cable [3] from the rear of the LCD panel.
3.) Disconnect and remove the flex board [4] by unscrewing the two retaining screws encircled in
Figure 8-70.

Disconnect
here
1
3
2

4 5
Flex Board LCD Backlight
Inverter

Figure 8-70 Flex Board and LCD Back Light Inverter Board

4.) Disconnect the Inverter Flex Board cable [2] from the LCD Backlight Inverter board [5], then
disconnect the LCD Back Light Inverter board from the AUO LCD cable [3] (arrow at right in
Figure 8-70).
5.) Disconnect the Flex Board from the LCD flex [1] - Figure 8-70.
6.) Gently remove the Flex Board and the LCD Back Light Inverter Board.

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

7.) Disconnect the LCD flex [1] from the rear panel of the LCD Display and remove - Figure 8-71.

Figure 8-71 LCD Flex Connected to LCD Rear Panel

8-3-9-5 AUO LCD Cable and Flex Installation Procedure

NOTE: The numbers shown in square brackets correspond to the numbers listed in Table 8-3 on page 8-59.

1.) Connect the LCD Flex to the LCD as shown in Figure 8-71.
2.) Thread the Flex Board cable through the Display Flex Cover [6] making sure that the Display Flex
Cover is correctly orientated as shown in Figure 8-72.

Figure 8-72 Flex Board Cable Threaded through Flex Board Cover and Ferrite

3.) Thread the Flex Board cable through the ferrite core [7] and secure the ferrite with a strip of Kapton
tape - Figure 8-72.
4.) Connect the Inverter Flex Board cable [2] to the Flex Board [4], then connect its other end to the
LCD Backlight Inverter board [5] - Figure 8-70.
5.) Connect the LCD Backlight Inverter board [5] to the AUO LCD cable [3] - Figure 8-70.

Chapter 8 - Replacement Procedures 8-61

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

NOTE: To install the AUO LCD display in the rear cover (the system lid), the flex cable must be prepared by
folding as shown in Figure 8-73. Folding the flex cable in this manner enables the LCD panel to lie flat
in the lid housing.

6.) Fold the LCD flex as shown in Figure 8-73.

20 cm
Tip: Fold here at +/- 20 cm from
right end

Figure 8-73 LCD flex fold

7.) Connect the LCD flex to the Flex Board.

The sub-assembly parts should now be as shown in Figure 8-74.

Figure 8-74 Sub-assembly showing Parts Assembled

8-62 Section 8-3 - Internal Component Replacement Procedures

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8.) Place the AUO LCD Display in position in the system’s top rear cover (the system lid) - Figure 8-75. .

Figure 8-75 AUO LCD Display located in the Vivid q N Top Rear Cover

9.) Position the LCD Backlight Inverter board on the retaining pins located in the system’s rear cover.
10.)Secure the Flex Board with the two retaining screws as show in Figure 8-75.
11.)Refit the AUO LCD Display in the system’s top rear cover as described in the "AUO LCD Display
Installation Procedure" on page 8-57.
12) Check that the LCD Display can be tilted upwards and downwards, and that it holds its set position.
13.)Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22 - only if the Vivid q N system is
currently mounted on the SafeLock cart
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24
- "Full System Test" on page 7-10

Chapter 8 - Replacement Procedures 8-63

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 8-4
SafeLock Cart Components Replacement
NOTE: This section describes replacement procedures for a new-type SafeLock Cart only.

WARNING THIS EQUIPMENT MUST NOT BE OPERATED WITHIN 15 FEET OF ANY MAGNETIC EQUIPMENT.

DANGER Electrical hazards exist at several points in the system. Familiarize yourself with
all hazardous voltages and high current levels before removing any of the
covers.

DANGER DO NOT wear the ESD wrist band strap when removing parts from the power
supply unit. Before removing any part of the power unit, turn the power OFF and
disconnect the power cord.

WARNING BEFORE REMOVING CIRCUIT BOARDS, TURN THE POWER OFF AND WEAR THE ESD WRIST
BAND STRAP.

8-64 Section 8-4 - SafeLock Cart Components Replacement

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-4-1 Overview of SafeLock Cart Replaceable Components

2
1

12 8
9

10
11

13 14

Figure 8-76 Vivid q N SafeLock Cart Components

Table 8-4 Vivid q N SafeLock Cart Components

Label Item Label Item

1 Top Shelf Assembly (with handle) 8 Bottom Cover - Front

2 ECG Cable Protector 9 Bottom Cover - Rear (AC Assembly Cover)

3 Peripheral Power Outlet 10 AC Power Cable Bumper Protector

4 AC Cable Hook 11 AC Distribution Assembly (behind cover)

5 Probe Shelf (with probe holders) 12 SafeLock Cart Bottom Assembly

6 Rear Upper Cover 13 Front Wheels (with locking lever)

7 Rear Lower Cover 14 Rear Wheels

Chapter 8 - Replacement Procedures 8-65

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-4-2 Upper Cover (Rear) Replacement Procedure

8-4-2-1 Tools
Appropriate Phillips screwdriver.

8-4-2-2 Preparations
Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup.

8-4-2-3 Upper Cover (Rear) Removal Procedure

Remove the retaining screws of the upper rear cover and while supporting the cover with one hand,
carefully remove the cover (see Figure 8-77).
Figure 8-77 Upper Cover (Rear) Removal

Retaining Screw

8-4-2-4 Upper Cover (Rear) Installation Procedure

1.) Return the cover to the correct position on the rear of the SafeLock Cart (see Figure 8-77).
2) While holding the cover to prevent it from falling, return and fasten the two upper screws
(see Figure 8-77).
3.) Fasten the four remaining screws that secure the upper cover (rear).
4) Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24

8-66 Section 8-4 - SafeLock Cart Components Replacement

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-4-3 AC Cable Hook Replacement Procedure

8-4-3-1 Tools
Appropriate Phillips screwdriver.

8-4-3-2 AC Cable Hook Removal Procedure

From the Upper Cover (rear), unscrew the four AC Cable Hook retaining screws (see Figure 8-78) and
remove the cable hook holder.
Figure 8-78 AC Cable Hook

8-4-3-3 AC Cable Hook Installation Procedure

1.) Position the AC Cable Hook on the Upper Cover (rear) and return and fasten the four retaining
screws.
2) Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24

Chapter 8 - Replacement Procedures 8-67

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-4-4 AC Power Cable Bumper Protector Replacement Procedure

8-4-4-1 Tools
Appropriate Phillips screwdriver and Loctite glue.

8-4-4-2 AC Power Cable Bumper Protector Removal Procedure

1) From the rear of the SafeLock Cart, and using two hands, lift the AC Power Cable Bumper Protector
upwards to release it from the shoulder screws - (refer to Figure 8-81 and Figure 8-79).
2.) Remove the Bumper Protector from the Cart.

8-4-4-3 AC Power Cable Bumper Protector Installation Procedure

NOTE: If this is a first-time installation of the bumper protector, it is necessary to remove the two
existing Phillips screws located on the rear of the SafeLock Cart (AC Cable connection area),
as shown in Figure 8-79.

Figure 8-79 Screws for Removal on First-time Installation

1.) Apply a little Loctite glue on the threads of each of the two shoulder screws (Figure 8-80).
Figure 8-80 Shoulder Screws

Apply Loctite glue here

2.) Insert a shoulder screw into each screw hole (refer to Figure 8-79).
8-68 Section 8-4 - SafeLock Cart Components Replacement
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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

3.) Mount the AC Power Cable Bumper Protector onto the shoulder screws by aligning the mounting
tabs (ears) with the screws, then pushing the bumper downwards until it is seated securely.
See Figure 8-81.
Figure 8-81 AC Power Cable Bumper Protector Mounted on SafeLock Cart

AC Power Cable Bumper Protector

4) Proceed to perform the following functionality tests:

- "SafeLock Cart - Grounding Continuity" on page 10-22
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24

Chapter 8 - Replacement Procedures 8-69

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-4-5 ECG Cable Protector Replacement Procedure

8-4-5-1 Tools
Appropriate Phillips screwdriver.

8-4-5-2 ECG Cable Protector Removal Procedure

1.) While facing the SafeLock Cart (i.e., working from the front of the Cart,) loosen and remove the two
screws that secure the ECG Cable Protector to the Top Shelf Assembly (refer to Figure 8-76 on
page 8-65). See Figure 8-82 below.
2.) Remove the ECG Cable Protector from the Top Shelf Assembly.

8-4-5-3 ECG Cable Protector Installation Procedure

If this is a first-time installation of the ECG Cable Protector, it is necessary to remove the two plastic
guide holders from the Top Shelf Assembly, as shown in Figure 8-82. While facing the SafeLock Cart
(i.e., working from the front of the Cart,) these are located on the right side of the SafeLock Cart.
Figure 8-82 Removing Plastic Guide Holders from Top Shelf Assembly

Plastic guide holders

on right hand side

1.) Thoroughly clean the surface of the Top Shelf Assembly, in particular the recessed area from where
the ECG Cable Protector (or plastic guide holders) were removed.
2.) Position the ECG Cable Protector on the Top Shelf Assembly surface, ensuring that the recessed
groove on the protector aligns with the groove on the SafeLock Cart, as shown in Figure 8-83.

8-70 Section 8-4 - SafeLock Cart Components Replacement

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Figure 8-83 Placing the ECG Cable Protector in Position

CAUTION When placing the ECG Cable Protector in position, take care not to damage the plastic.

IMPORTANT: Perform the next steps in the correct order. When securing the ECG Cable Protector, first fasten the rear
securing screw, then the front securing screw.
3.) Return and fasten the rear securing screw (Figure 8-84), then the front securing screw.
Figure 8-84 Fastening the Rear Securing Screw

Figure 8-85 illustrates the ECG Cable Protector secured in position on the SafeLock Cart.

Chapter 8 - Replacement Procedures 8-71

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Figure 8-85 ECG Cable Protector Secured on SafeLock Cart

ECG Cable Protector

Mounted on
SafeLock Cart

ECG Cable
Connected to Scanner

ECG Cable Protector as seen when in Use

4) Proceed to perform the following functionality tests:

- "SafeLock Cart - Grounding Continuity" on page 10-22
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24

8-72 Section 8-4 - SafeLock Cart Components Replacement

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-4-6 Lower Cover (Rear) Replacement Procedure

8-4-6-1 Tools
Appropriate Phillips screwdriver.

8-4-6-2 Preparations
Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup.

8-4-6-3 Lower Cover (Rear) Removal Procedure

Remove six retaining screws of the lower cover (rear) and while supporting the cover with one hand,
gently remove the cover - see Figure 8-86).
Figure 8-86 Lower Cover (Rear) Removal

Retaining Screw

8-4-6-4 Lower Cover (Rear) Installation Procedure

1) Return the cover to the correct position on the rear of the SafeLock Cart - see Figure 8-86.
2.) While holding the cover to prevent it from falling, fasten the retaining screws of the lower cover
(rear).
3) Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-4-7 AC Distribution Assembly Replacement Procedure

8-4-7-1 Tools
Appropriate flat and Phillips screwdrivers and a wire cutter

8-4-7-2 Preparation
Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup.

8-4-7-3 AC Distribution Assembly Removal Procedure

1) Turn OFF power to the SafeLock Cart and disconnect the AC power cable from the AC input
assembly at the base of the cart (rear).
2) Remove the Upper Cover (Rear), as described in the "Upper Cover (Rear) Removal Procedure" on
page 8-66.
3) Remove the Lower Cover (Rear), as described in the "Lower Cover (Rear) Removal Procedure" on
page 8-73.
4) Remove the three retaining screws of the AC Assembly Cover and remove the cover - Figure 8-87
below.
The AC Distribution Assembly is now exposed, as shown in Figure 8-88.
Figure 8-87 AC Distribution Assembly and Mounting Bracket

Retaining Screw

5) Cut all cable ties holding the cables in position.

6) Unscrew the metal cable fastener from the P1 cable connector (on the right) and remove the cable
from its socket - see Figure 8-88.
7) Disconnect the peripheral power cable from the AC Distribution Assembly - see Figure 8-88.

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8) Loosen and remove the ground screw fastened to the AC Distribution Assembly - see Figure 8-88.
Figure 8-88 AC Distribution Assembly and Cable Sockets

Peripheral power
cable Ground Screw

Jumper

AC Assembly mounting
screw
AC Assembly mounting
screw

9) Loosen and remove the two AC Assembly mounting screws that secure the AC Distribution
Assembly to the mounting bracket on the SafeLock Cart chassis - see Figure 8-88.
10) Carefully pull the AC Distribution Assembly out towards you and remove it remove from the
SafeLock Cart.

8-4-7-4 AC Distribution Assembly Installation Procedure

1) Return the replacement AC Distribution Assembly to its position on the SafeLock Cart chassis and
secure it on the mounting bracket using the two screws (previously removed - see Figure 8-88,
above).
2) Fasten the Ground screw to the AC Distribution Assembly - Figure 8-88, above.
3) Reconnect the peripheral power cable to the AC Distribution Assembly - Figure 8-88, above.
4) Secure all cables in position with new cable ties.
5) Return the AC Assembly cover and fasten the three screws (previously removed).
6) Return the Lower Cover (Rear), as described in the "Lower Cover (Rear) Installation Procedure" on
page 8-73.
7) Return the Upper Cover (Rear), as described in the "Upper Cover (Rear) Installation Procedure" on
page 8-66.
8) Reconnect the AC power cable to the AC Distribution Assembly at the base of the cart (rear) and
turn ON power to the SafeLock Cart.
9) Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24

Chapter 8 - Replacement Procedures 8-75

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-4-8 Peripheral Power Cable Replacement Procedure

8-4-8-1 Tools
Appropriate Phillips screwdriver and wire cutters.

8-4-8-2 Preparation
1) Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup.
2.) Remove the Upper Cover (rear) and Lower Cover (rear) of the SafeLock Cart as described in
"Upper Cover (Rear) Removal Procedure" on page 8-66 and "Lower Cover (Rear) Removal
Procedure" on page 8-73.

8-4-8-3 Peripheral Power Cable Removal Procedure

1) Disconnect the Peripheral Power cable from the AC Distribution Assembly.
2.) Cut any cable ties that secure the cable.
3) Disconnect all grounding connections.
4) Remove the Peripheral Power socket by squeezing the plastic clip holders inwards
(see Figure 8-89).
Gently push the power socket inwards to release it.
5) Remove the power socket with its cable.
Figure 8-89 Peripheral Power Socket

Plastic clip holders (right side)

8-76 Section 8-4 - SafeLock Cart Components Replacement

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-4-8-4 Peripheral Power Cable Installation Procedure

Correct routing of the Peripheral AC Outlet cable is shown in Figure 8-90, below.

NOTE: Before starting the routing procedure adhere two plastic cable holders to the metal linear guide
bracket as shown in Figure 8-90 (middle picture).

Figure 8-90 Routing of Peripheral AC Outlet Cable from Left to Right

1.) Insert the replacement Peripheral Power cable and power socket in position in the SafeLock’s
Upper Cover (front) (see item 4 in Figure 8-76 page 8-65).
2.) With the AC power socket plugged into the cart (Figure 8-90, left picture), connect the ground cable
to the body of the cart.
3.) Route the Peripheral AC Outlet cable as shown in the middle picture of Figure 8-90.
4.) Secure the cable with the cable clamp in the direction shown in Figure 8-91.
Figure 8-91 Correct Installation of Cable Clamp

5.) Route the cable and the ground cable over the plastic cable holders (Figure 8-90 middle picture)
and secure the cables with the tie-wraps.

Chapter 8 - Replacement Procedures 8-77

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

6.) Continue routing the Peripheral AC Outlet cable towards the right hand side of the Rear Upper
Cover and downwards - Figure 8-92.

Plastic cable holders

Note use of cable fasteners

along length of cable

Figure 8-92 Routing of Cable Downwards inside Rear Upper Cover

7.) Fasten the Peripheral AC Outlet cable to the Main Harness cable as shown in Figure 8-93.

Figure 8-93 Peripheral AC Outlet Cable Fastened to Main Harness Cable

8.) Plug the Peripheral AC Outlet cable into the power supply and connect the Ground lead to the body
of the cart - Figure 8-94.

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

9.) Replace all tie-wraps.

Figure 8-94 Peripheral AC Outlet and Ground Cable Connected

10.)Shorten the USB power cable by folding it into a “u” shape and fasten together with tie wraps as
shown in Figure 8-95.
Figure 8-95 USB Power Cable Folded and Fastened with Tie-wraps

11.)Check that the routing procedure has been implemented correctly: lower the cart’s top-shelf and
make sure that the cables do not interfere with the movement of the cart’s top shelf.

Chapter 8 - Replacement Procedures 8-79

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

NOTE: The movement should be smooth and there must be no pinching of the cables.
Slide the top-shelf up and down a number of times and check that the cables do not disturb the
up-down movement of the cart’s top-shelf - see Figure 8-96.

Figure 8-96 Fully-raised (left) and Fully-lowered Positions (right)

12.)Return the Upper Rear Cover as described in Service Manual Direction R2423163-100, Revision
3, Chapter 8, section 8-4-3-4.
13.)Return the Upper Cover (rear) and Lower Cover (rear) of the SafeLock Cart as described in "Upper
Cover (Rear) Installation Procedure" on page 8-66 and "Lower Cover (Rear) Installation Procedure"
on page 8-73.
14.)Once more, slide the top-shelf up and down a number of times and check that the movement is
smooth and that there is no interference of the cables with the up-down movement of the cart’s
top-shelf.
15) Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24

8-80 Section 8-4 - SafeLock Cart Components Replacement

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-4-9 Main Cable Harness Replacement Procedure

8-4-9-1 Tools
Appropriate Phillips screwdriver and wire cutters.

8-4-9-2 Preparation
Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup.

Remove the Upper Cover (rear) and Lower Cover (rear) of the SafeLock Cart as described in "Upper
Cover (Rear) Removal Procedure" on page 8-66 and "Lower Cover (Rear) Removal Procedure" on
page 8-73.

8-4-9-3 Main Cable Harness Removal Procedure

1) Disconnect the Main Cable Harness from the AC Distribution Assembly and free the cable so that
it does not interfere with the Gas Spring.
2.) Cut any cable ties that secure the cable.
3) Disconnect the P6 cable and USB connector from the USB board, as shown in Figure 8-97.
4) From above the Top Shelf, carefully push the Main Cable Harness Vivid q N power supply cable
through the top shelf aperture and gently pull it through from below.
5) From below the Top Shelf, carefully push the DVD connectors through the front upper cover.
6) Remove the Main Cable Harness from the cart.

8-4-9-4 Main Cable Harness Installation Procedure

1) From the Upper Assembly (rear), thread the Main Cable Harness Vivid q N power supply through
the Top Shelf aperture.
2.) Thread the Main Cable Harness DVD connectors through the aperture of the Upper Assembly
(rear).
3) Wrap the Main Cable Harness once around the Gas Spring and connect the P6 cable and USB
connector to the USB board.
4) Connect the Main Cable Harness to the AC Distribution Assembly.
5) Replace all cable ties to secure the Main Cable Harness.
6) Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24

Chapter 8 - Replacement Procedures 8-81

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-4-10 USB Board Replacement Procedure

8-4-10-1 Tools
Appropriate socket wrench

8-4-10-2 Preparation
Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup.

8-4-10-3 USB Board Removal Procedure

1) Turn OFF power to the SafeLock Cart and disconnect the AC power cable from the AC input
assembly at the base of the cart (rear).
2.) Remove the Upper Cover (Rear), as described in the "Upper Cover (Rear) Removal Procedure" on
page 8-66.
3) Disconnect the P6 cable and USB connector from the USB board, as shown in Figure 8-97.
Figure 8-97 Removing the USB Box Cover

4.) Remove the upper and lower bolts that attach the USB board to the upper frame, as shown in
Figure 8-97.
5) Remove the USB board from the SafeLock Cart.

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-4-10-4 USB Board Installation Procedure

1) Return the replacement USB board to its position on the SafeLock Cart chassis and secure it with
the upper and lower bolts previously removed - see Figure 8-98.
2) Reconnect the P6 cable to the P6 connector on the USB board.
3) Reconnect the USB cable to the USB board.
4.) Return the Upper Cover (Rear), as described in the "Upper Cover (Rear) Installation Procedure" on
page 8-66.
5.) Reconnect the AC power cable to the AC input assembly at the base of the cart (rear) and turn ON
power to the SafeLock Cart.
6) Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24

Chapter 8 - Replacement Procedures 8-83

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-4-11 Gas Spring Replacement Procedure

8-4-11-1 Tools
Appropriate Phillips screwdrivers, Allen key and open wrench.

8-4-11-2 Preparations
Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup.

8-4-11-3 Gas Spring Removal Procedure

1) Turn OFF power to the SafeLock Cart and disconnect the AC power cable from the AC input
assembly at the base of the cart (rear).
2.) Remove the Upper Cover (Rear), as described in the "Upper Cover (Rear) Removal Procedure" on
page 8-66.
3) Remove the Lower Cover (Rear), as described in the "Lower Cover (Rear) Removal Procedure" on
page 8-73.
4) Disconnect the Main Harness cable from the AC unit, cut both tie clips and free the Main Cable
Harness so that it does not interfere with the Gas Spring.
5) Gradually raise the Upper Assembly until the lower Gas Spring securing screw is accessible.
6) Lie the SafeLock cart on its left side with the Gas Spring release handle uppermost.
7) Remove the lower Gas Spring securing screw.
Figure 8-98 SafeLock Cart shown with Gas Spring Handle Uppermost

Gas Spring Handle

Lower Gas Spring securing

screw

8) Remove the Gas Spring by turning it counter-clockwise until it is released from the Gas Spring
Handle assembly.

NOTE: To remove the Gas Spring handle, unscrew the upper Gas Spring securing screw.

8-84 Section 8-4 - SafeLock Cart Components Replacement

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-4-11-4 Gas Spring Installation Procedure

NOTE: When packed, the Gas Spring replacement part is fully extended. The spring must be
compressed prior to installation.

1.) Compress the Gas Spring by pressing downwards on the Gas Spring with its pressure release
button pressed against a solid surface until the Gas Spring is full compressed.

Figure 8-99 Compressing the Gas Spring

Press the Gas Spring downwards

in the direction of the arrow

Pressure Release Button

Solid Surface

2) Turn the Gas Spring locking nut counter-clockwise until it rises about a quarter-way upwards on the
thread.
3) Insert the Gas Spring handle into the Gas Spring Housing Assembly until it is flush with the outer
cylindrical surface of the housing assembly.
Figure 8-100 Gas Spring Holder Inserted Flush with Housing Assembly

Gas Spring Handle

Handle-end Flush with Housing Assembly

Lock Nut

4) Attach the Gas Spring to the housing assembly by turning it clockwise until the locking nut makes
contact with the housing assembly - see Figure 8-100.

Chapter 8 - Replacement Procedures 8-85

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

5) Align the lower Gas Spring connecting bracket with the SafeLock chassis until it is aligned with the
screw aperture on the chassis.
Figure 8-101 Lower Gas Spring Securing Bracket

Lower Gas Spring securing

bracket aligned with
SafeLock Cart chassis

6) Insert the lower Gas Spring connecting screw and tighten it securely.
7) Replace the Main Harness cable by coiling it once around the Gas Spring and then reconnect it to
the AC unit.
8) Secure all cables in position with new cable ties.
9) Return the Lower Cover (Rear), as described in the "Lower Cover (Rear) Installation Procedure" on
page 8-73.
10) Return the Upper Cover (Rear), as described in the "Upper Cover (Rear) Installation Procedure" on
page 8-66.
11) Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24

8-86 Section 8-4 - SafeLock Cart Components Replacement

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-4-12 DVD Holder Replacement Procedure

8-4-12-1 Tools
Appropriate Phillips screwdriver.

8-4-12-2 DVD Holder Removal Procedure

1.) From below the Top Shelf, while supporting the DVD Holder with one hand, remove the four
retaining screws as shown in Figure 8-102.

Figure 8-102 DVD Holder Showing Two Retaining Screws

DVD Holder retaining screws (2

screws visible)

2.) Remove the DVD Holder from the base of the Top Shelf.

8-4-12-3 DVD Holder Installation Procedure

1.) Working from beneath the Top Shelf, align the replacement DVD Holder in the correct position.
2) Return and fasten the four retaining screws as shown in Figure 8-102 to secure the DVD Holder
firmly in position.

Chapter 8 - Replacement Procedures 8-87

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-4-13 LAN Isolation Box and Holder Replacement Procedure

8-4-13-1 Tools
Appropriate Phillips screw driver.

8-4-13-2 LAN Isolation Box and Holder Removal Procedure

1) Disconnect the LAN communication cable.
2.) From below the Top Shelf, remove the two LAN Holder retaining screws (see Figure 8-103) and
remove the LAN Holder.
Figure 8-103 LAN Holder and Isolation Box

Retaining Screws located behind

LAN Holder LAN Communication Cable

LAN Isolation Box

LAN Holder

3.) Remove the LAN Isolation Box.

8-4-13-3 LAN Isolation Box and Holder Installation Procedure

1) Position the LAN Isolation Box in the LAN Holder and replace the LAN Holder with the Isolation Box
in their appropriate location beneath the Top Shelf.
2.) Return and tighten the two retaining screws to secure the LAN Holder.
3) Connect the LAN communication cable.

8-88 Section 8-4 - SafeLock Cart Components Replacement

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-4-14 Top Shelf Replacement Procedure

8-4-14-1 Tools
Appropriate Phillips screwdrivers, Allen key and open wrench.

8-4-14-2 Preparations
Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup.

8-4-14-3 Top Shelf Removal Procedure

1) Disconnect the AC adapter and all cables from the Vivid q N portable ultrasound scanner.
2.) Disconnect and remove all peripherals from the SafeLock Cart.
3.) Remove the Upper Cover (Rear) as described in the "Upper Cover (Rear) Removal Procedure" on
page 8-66.
4.) Remove the Lower Cover (Rear) as described in the "Upper Cover (Rear) Removal Procedure" on
page 8-66.
5) Remove the USB board as described in the "USB Board Removal Procedure" on page 8-82.
6) Remove the gas spring as described in "Gas Spring Replacement Procedure" on page 8-84.
7) Disconnect the two cables (P1 cable and peripheral power cable) from the top of the AC Input
Assembly as described in "AC Distribution Assembly Removal Procedure" on page 8-74 (refer to
step 6 and step 7).
8) Remove Main Harness, Peripheral power cable and disconnect the LAN cable.
9) Remove the six lower screws that retain the top Shelf - see Figure 8-104.
10) Remove the two rear screws that retain the top Shelf - see Figure 8-105.
11) Carefully remove the top shelf assembly.

Figure 8-104 Top Shelf - Lower Retaining Screws

Lower screws retaining the

Top Shelf - 6 shown

Chapter 8 - Replacement Procedures 8-89

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Figure 8-105 Top Shelf - Rear Retaining Screws

Top Shelf rear retaining

screws

8-4-14-4 Top Shelf Installation Procedure

1) Carefully position the Top Shelf on the upper assembly and replace and fasten the rear and lower
retaining screws.
2.) Replace and reconnect the Main Harness, Peripheral power cable as described in "AC Distribution
Assembly Installation Procedure" on page 8-75 and connect the LAN cable.
3.) Install the Gas Spring as described in Gas Spring Removal Procedure section, page 8-84.
4.) Return the USB Box as described in the "USB Board Installation Procedure" on page 8-83.
5.) Fasten all cables in position using new cable ties.
6.) Return the Lower Cover (Rear) as described in the "Lower Cover (Rear) Installation Procedure" on
page 8-73.
7.) Return the Upper Cover (Rear) as described in the "Upper Cover (Rear) Installation Procedure" on
page 8-66.
8.) Reconnect all required peripherals to the SafeLock Cart.
9.) Reconnect the AC adapter and all cables to the Vivid q N portable ultrasound scanner.
10) Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24

8-90 Section 8-4 - SafeLock Cart Components Replacement

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-4-15 Handrest Replacement Procedure

NOTE: If required, the main shelf handrest may be replaced separately, as described below.

8-4-15-1 Tools
Appropriate Phillips screwdrivers.

8-4-15-2 Preparations
Shut down the Vivid q N ultrasound unit.

8-4-15-3 Handrest Removal Procedure

1) Remove all peripherals from the Vivid q N portable ultrasound scanner.
2.) Working from the front of the SafeLock Cart and below the main shelf, loosen and remove the three
screws that secure the handrest to the main shelf - see Figure 8-106 below.
Figure 8-106 Handrest Secured to Main Shelf (viewed from below)

Handrest
Securing screws

Main Shelf

3) Remove the handrest.

8-4-15-4 Handrest Installation Procedure

1) Install a replacement handrest on the SafeLock Cart’s main shelf, making sure the three screw
holes are aligned correctly.
2.) Return and fasten the three screws (previously removed) to secure the handrest in position.

Chapter 8 - Replacement Procedures 8-91

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-4-16 Probe Shelf Assembly Replacement Procedure

NOTE: The probe holders and rails are an integral part of the probe shelf assembly; these components
may not be replaced separately.

8-4-16-1 Tools
Appropriate Phillips screw driver.

8-4-16-2 Preparations
Shut down the Vivid q N ultrasound unit.

8-4-16-3 Probe Shelf Assembly Removal Procedure

1) Remove all peripherals from the Vivid q N portable ultrasound scanner.
2.) Working from the front of the SafeLock Cart and underneath the probe shelf assembly, loosen and
remove the two lower screws (highlighted), that secure the shelf in position, Figure 8-107 below.
Figure 8-107 Probe Shelf Assembly - Lower Securing Screws

3.) While supporting the shelf with one hand, loosen and remove the two upper screws (one on
either side - see Figure 8-108); remove the shelf.
Figure 8-108 Probe Shelf Assembly - Upper Securing Screws

Upper Screws

8-92 Section 8-4 - SafeLock Cart Components Replacement

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-4-16-4 Probe Shelf Assembly Installation Procedure

1) Position replacement shelf in the required position on the SafeLock Cart.
2.) While supporting the shelf with one hand, return and fasten the two upper screws previously
removed.
3.) Return and fasten the two lower screws (one on either side), making sure that the shelf is firmly
secured in position.
4.) Place the required peripheral on the probe shelf assembly.
5.) Re-connect all peripherals to the Vivid q N portable ultrasound scanner.
6) Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24

Chapter 8 - Replacement Procedures 8-93

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-4-17 Probe Cable Hook Replacement Procedure

8-4-17-1 Tools
Appropriate Phillips screwdriver.

8-4-17-2 Probe Cable Hook Removal Procedure

1) From below the Probe Shelf, remove the Probe Cable Hook retaining screw (see Figure 8-109 on
page 8-94).
2.) Gently pull the Probe Cable Hook upwards to remove it.

Figure 8-109 Probe Cable Hooks

Screw accessed from below

8-4-17-3 Probe Cable Hook Installation Procedure

1) Insert the Probe Cable Hook in its position on the Probe Shelf.
2.) From below, return and replace the Probe Cable Hook retaining screw.

8-94 Section 8-4 - SafeLock Cart Components Replacement

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-4-18 Front Wheel Replacement Procedure

NOTE: This section describes the replacement procedure for a SafeLock Cart front wheel. The brake
on each front wheel is an integral part of the wheel housing.

8-4-18-1 Tools
Appropriate flat screw driver and open wrench.

8-4-18-2 Preparations
Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup.

8-4-18-3 Front Wheel Removal Procedure

1) Disconnect mains power from the AC adapter.
2.) Disconnect the AC adapter and all cables and peripherals from the Vivid q N portable ultrasound
scanner.
3.) Remove the Vivid q N and all peripherals from the SafeLock Cart.
4) Carefully lay the SafeLock Cart on its back.
5.) Loosen and remove the four bolts that secure the front wheel to the SafeLock Cart chassis
(see Figure 8-110).

Figure 8-110 Front Wheel Bolted to SafeLock Cart Chassis

Two front wheel bolts

shown

Brake

6) Remove the wheel from the SafeLock Cart.

Chapter 8 - Replacement Procedures 8-95

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-4-18-4 Front Wheel Installation Procedure

1) Place the new front wheel on the SafeLock Cart chassis in the same position as that of the
previously removed wheel.
2) Return and fasten the four bolts previously removed and make sure that wheel is secured firmly to
the chassis.
3) Stand the SafeLock Cart upright.
4.) Return the Vivid q N and all peripherals to their appropriate positions on the SafeLock Cart.
5.) Re-connect the AC adapter and all cables and peripherals to the Vivid q N portable ultrasound
scanner.
6.) Re-connect mains power to the AC adapter.
7) Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24

8-96 Section 8-4 - SafeLock Cart Components Replacement

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-4-19 Rear Wheel Replacement Procedure

8-4-19-1 Tools
Appropriate flat screw driver and open wrench.

8-4-19-2 Preparations
Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup.

8-4-19-3 Rear Wheel Removal Procedure

1) Disconnect mains power from the AC adapter.
2.) Disconnect the AC adapter and all cables and peripherals from the Vivid q N portable ultrasound
scanner.
3.) Remove the Vivid q N and all peripherals from the SafeLock Cart.
4) Carefully lay the SafeLock Cart on its side.
5.) Loosen and remove the four bolts that secure the rear wheel to the SafeLock Cart chassis - see
Figure 8-111.

Figure 8-111 Rear Wheel Bolted to SafeLock Cart Chassis

Two rear wheel securing

bolts shown

6) Remove the wheel from the SafeLock Cart.

Chapter 8 - Replacement Procedures 8-97

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-4-19-4 Rear Wheel Installation Procedure

1) Place the new rear wheel on the SafeLock Cart chassis in the same position as that of the
previously-removed wheel.
2) Return and fasten the four bolts (previously removed - see Figure 8-111) and make sure that wheel
is secured firmly to the chassis.
3) Stand the SafeLock Cart upright.
4.) Return the Vivid q N and all peripherals to their appropriate positions on the SafeLock Cart.
5.) Re-connect the AC adapter and all cables and peripherals to the Vivid q N portable ultrasound
scanner.
6.) Re-connect mains power to the AC adapter.
7) Proceed to perform the following functionality tests:
- "SafeLock Cart - Grounding Continuity" on page 10-22
- "SafeLock Cart - Chassis Current Leakage Test" on page 10-24

8-98 Section 8-4 - SafeLock Cart Components Replacement

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 8-5
Software Loading
8-5-1 Software Upgrade Procedure Overview
NOTE: The software installation/upgrade procedure to software version BT12 can be performed on any
Vivid q N system currently running software BT11.

NOTE: For Vivid q N systems with software version BT12, a DVD Drive is an option. BT12 software installation
is available only through the USB Flash Drive.

NOTE: For systems running a software version earlier than BT11, it is necessary to first perform the
required software upgrade procedures (in the correct sequential order) up to software version
BT11. Then, follow the instructions for "Vivid q N Software Upgrade Overview" on page 8-100.

NOTE: For all Vivid q N systems, before upgrading the system software, it is necessary to contact your local
OTR department to receive an appropriate software password. Make sure you specify the system serial
number located on the base of the Vivid q N unit.

NOTICE The Software Installation/Upgrade procedure cannot be performed when the Vivid q N portable
ultrasound scanner is mounted on/connected to the SafeLock Cart.

WARNING THE SOFTWARE INSTALL PROCEDURE IS DESIGNED TO PRESERVE DATA,

HOWEVER, YOU SHOULD SAVE ANY PATIENT DATA, IMAGES, SYSTEM SETUPS TO
STORAGE MEDIA BEFORE DOING A SOFTWARE UPGRADE.
NOTE: It is recommended to back-up the archive and the settings as described in the Vivid q N User
Manual, before commencing software installation (or whenever upgrading the software).

NOTICE During software installation, using CD or DVD, the DVD/CD-RW must be connected directly to
the Vivid q N portable ultrasound scanner and not through the SafeLock Cart or USB outlets.

WARNING DO NOT ATTEMPT TO INSTALL SOFTWARE THAT WAS NOT DESIGNATED FOR YOUR
VIVID Q N UNIT. ATTEMPTING TO INSTALL UN-APPROVED SOFTWARE WILL CAUSE
IRREVERSIBLE DAMAGE TO HARDWARE AND SOFTWARE!
Normally, the Vivid q N system is supplied from the manufacturer with the software already installed. In some
cases, it is necessary to re-install the software.

Refer to the following sub-sections, as appropriate:

8-5-1-1 Vivid q N Software Upgrade Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-100
8-5-1-2 Vivid q N Software Upgrade/Installation/Reinstallation Procedure - BT11 to BT12 . . . . 8-103
8-5-1-3 Loading Latest Version User Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-112
8-5-2 Setting the BIOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-114
8-5-3 Formatting and Partitioning the Hard Disk - Automatic Procedure (BT’12) . . . . . . . . . . 8-124

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8-5-1-1 Vivid q N Software Upgrade Overview

NOTICE Before performing a Vivid q N Software Upgrade from Version BT11 to BT12, it is mandatory to backup
the Archive, then format and partition the Hard Disk (due to partitioning changes). Follow the
instructions as described in 8-5-1-1-1 "Preparation" on page 8-101.

NOTE: The PMC software is automatically updated with the system upgrade.

NOTE: The Vivid q N BT11 to BT12 upgrade software can only be purchased by the customer through
the Sales Dept, using the appropriate ordering number (HCat #), as listed in Table 8-5.

Table 8-5 Software BT11 to BT12 Upgrade - Ordering Number

HCAT # Description

H45571ZT BT12 Upgrade

NOTE: Following the software upgrade, an Application Specialist visit is recommended.

Until an Application Specialist has visited the site, it is recommended that only the factory
default presets be used.

NOTE: After performing an upgrade, all logs are deleted. It is recommended that these should be
recorded should they be needed in the future.

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8-5-1-1-1 Preparation

NOTE: Make sure that the required Software Option Keys are available prior to commencing the
upgrade process. Do not use the Software Option Keys from the previous BT version.

WARNING REMOVE ALL EXTERNAL DEVICES SUCH AS PRINTERS AND USB CONNECTIONS
BEFORE STARTING THE UPGRADE PROCEDURE.

At the site, perform the following steps before you start the upgrade procedure:

1.) Perform Disk Management for all database records and select the “Copy” option
(for instructions, refer to the Vivid q N User Manual on your document media).
2.) Perform a full back-up for Patient Archive and System Configuration
(for instructions, refer to the Vivid q N User Manual on your document media).
3.) Write down the following Connectivity settings as it will be necessary to restore them at the end of
the process:
- TCP/IP address
- Network printer (if present)
- Wireless network settings (if present)
- Trackball speed
- InSite ExC settings
4.) Modify the BIOS settings, as described below in Modifying BIOS Settings prior to Software
Installation.
5.) Proceed to perform the "Formatting and Partitioning the Hard Disk - Automatic Procedure (BT’12)"
on page 8-124.
6.) When done, continue to Table 8-6 on page 8-103 and follow the Vivid q N Software
Upgrade/Installation/Reinstallation Procedure - BT11 to BT12 step-by-step instructions.

Modifying BIOS Settings prior to Software Installation

NOTE: This preparation procedure is required to enable system reboot from the USB Flash Drive containing
the system software.
1.) Enter the BIOS setup
(by performing system shutdown and restart, then pressing F2 when the computer starts).
2.) In the BIOS screen, click the Boot tab.
3.) Change the Boot priority order so that USB HDD is second in the list.

Figure 8-112 Boot Priority Order - USB HDD Second

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NOTE: If USB HDD is in the Excluded menu (as shown below), move it to the Boot priority order list by selecting
USB HDD and pressing the x keyboard key.

With USB HDD now listed in Boot priority order (as shown below), promote it to the second position in
the list by selecting it, then while pressing and holding <Shift>, repeatedly pressing the + button until
USB HDD is in the number 2 position (Figure 8-112).

4.) Click the Exit menu and select Exit Saving Changes.
5.) When prompted, click Yes to confirm and exit.

Figure 8-113 Exiting BIOS Settings and Saving Changes

6.) Return to step 5 on page 8-101 to complete the Preparation procedures.

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8-5-1-2 Vivid q N Software Upgrade/Installation/Reinstallation Procedure - BT11 to BT12

NOTE: A minimum of 1 hour is required to complete the Software Upgrade/Installation Procedure

(excluding preparation time, backup etc. and performing functional tests following the software
upgrade/installation).
Throughout the installation/upgrade processes, the Vivid q N system will be unavailable
for scanning.

NOTE: The following upgrade procedure is based on the Vivid i n system. The procedure is the same
for the Vivid q N system (displayed screens will of course reflect Vivid q N information).

NOTE: During the software installation procedure, it is important to observe the USB Flash Drive connected to
the rear panel and make sure the LED is blinking.

Table 8-6 Step-by-Step Vivid q N Software Upgrade/Installation/Reinstallation Procedure

Step Instruction Expected Result

1. Perform a complete shutdown of the system.
2. Remove the battery and remove all peripherals currently
connected to the system.
Make sure no peripherals are connected to the USB
connectors including the DVD and the PCMCIA.
3. Insert the USB Flash Drive containing the full software
version and supporting documentation (P/N 5455533)
into one of the USB ports on the rear panel.
4. On the console, hold down the <ON/OFF> button for The system powers ON and when system boot-up from the USB Flash Drive is
three seconds. complete, the following message is displayed prompting you to select the
required option:

5. For a Software Upgrade procedure:

Make sure the Format Hard Disk procedure has been
performed as part of preparation for software loading.

Note:
For a Software Reinstallation procedure, Hard Disk
Formatting is optional.

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Table 8-6 Step-by-Step Vivid q N Software Upgrade/Installation/Reinstallation Procedure

Step Instruction Expected Result

6. Proceed with the Software Installation process by File loading commences. While in progress, the following screen is displayed:
selecting the following option:
Load Installation

then press <Enter>.

When complete (after approximately 10 minutes), the following message is

Note: In the event that the Service Tools option had displayed prompting you to select the required option:
been selected, you would be prompted for a Password.
This would then provide access to the following:
Check System ID - shows current system version etc.

InitNetwork - (for future use only)

should show Vivid Q System ID
Command Prompt - (for future use only)

NEED REPLACEMENT SCREEN CAPTURE

7. Select the following option: The following Warning message is displayed:

Full Clean Install (System + Application +
Documentation)

then press <Enter>.

8. Press [Yes] to continue. The following message is displayed, providing the option to reboot the system
manually (if preferred) when software installation complete:

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Table 8-6 Step-by-Step Vivid q N Software Upgrade/Installation/Reinstallation Procedure

Step Instruction Expected Result

9. Press [Yes] or [No], as applicable. The message window closes; the process of copying files from the Flash Drive
to the system repository commences. This requires approximately 2 minutes,
during which time a series of screens are displayed, including the following:
Note: Later, when software installation is complete, the
system reboot process will be automatic or manual, in
accordance with the option selected in this step.

User documentation files (User Manual in all languages) are then copied:

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Table 8-6 Step-by-Step Vivid q N Software Upgrade/Installation/Reinstallation Procedure

Step Instruction Expected Result

When all files have been copied, the following options are displayed:

10. Select the following option: The following Warning message is displayed:
Reboot Machine

then press <Enter>.

11. Press [Yes] to continue. The following message is displayed:

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Table 8-6 Step-by-Step Vivid q N Software Upgrade/Installation/Reinstallation Procedure

Step Instruction Expected Result

12. IMPORTANT. The system reboots and then begins the software installation process.
Perform these steps before proceeding! This stage of the process takes approximately 20 minutes, during which time a
a.)Remove the USB Flash Drive from the USB port on progress indicator is displayed, as shown in the example below:
the rear panel.
b.)Check that no other media is connected to the system
(e.g. DVD drive).
c.)Press [OK] to continue.

A series of progress bars, blank and additional screens are displayed, shown
in these examples:

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Table 8-6 Step-by-Step Vivid q N Software Upgrade/Installation/Reinstallation Procedure

Step Instruction Expected Result

The system automatically reboots, then displays the following screens

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Table 8-6 Step-by-Step Vivid q N Software Upgrade/Installation/Reinstallation Procedure

Step Instruction Expected Result

13. Wait for completion of the installation. The system performs a number of reboots before completing the installation.
During the installation procedure, various screens will be displayed.

Note: The screen shown on the right is displayed for a

long time. Although it appears the installation is
complete, it is still in progress!

DO NOT ATTEMPT TO STOP THE INSTALLATION BEFORE

COMPLETION!
At the end of the software installation, the Software License dialog box appears.

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Table 8-6 Step-by-Step Vivid q N Software Upgrade/Installation/Reinstallation Procedure

Step Instruction Expected Result

14. Type in the option key that you received from the OTR The system will boot-up into Normal scanning mode.
and click OK.
Note: Do not use option keys from the previous
BT version.
15. Press Config. The Operator Logon screen opens.
16. Type the following to log into the system: The normal scanning screen is displayed.
Operator: ADM
Password: ulsadm
Click Logon.
17. To verify the software version, press Config and click The About screen opens, and from the System Version tab, the installed
About at the bottom of the screen. Select the System software version is displayed on the screen
Version tab.

18. Verify that the software version corresponds with the

System SW version you have installed (check against
the label on the USB Flash Drive) and that it was
correctly installed.

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Table 8-6 Step-by-Step Vivid q N Software Upgrade/Installation/Reinstallation Procedure

Step Instruction Expected Result

19. Restore Patient Archive and System Configuration
as per user manual.
Note: When performing “Restore”, click Admin at the
bottom of the screen, then click the Restore tab.
Select “System Configuration” and then de-select “GSP
Resources”.

De-select GSP Resources

20. Install peripherals.

21. Restore the settings.
Verify proper Connectivity functionality - refer to
"Connectivity Setup" on page 3-85.
22. Proceed to perform the following functionality tests:
• "Software Configuration Checks" on page 4-39
• "Calibration Tests" on page 7-25
• "Full System Test" on page 7-10

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8-5-1-3 Loading Latest Version User Manuals

When required, the existing Vivid q N scanner User documentation may be updated by loading the User
Manual latest versions from the USB Flash Drive containing the full software version and supporting
documentation.

NOTE: This procedure is valid for Vivid q N systems running BT12 software later than Build 31.

As described in the procedure below, it is not necessary to reinstall the software since the option is
provided to load only the latest version of the User Manuals (in all languages).
Table 8-7 Loading Latest Version Vivid q N User Manuals

Step Instruction Expected Result

1. Perform a complete shutdown of the system.
2. Remove the battery and remove all external
devices/ peripherals currently connected to the system.
3. Insert the USB Flash Drive containing the full software
version and supporting documentation into a USB port
on the rear Panel.
4. On the console, hold down the <ON/OFF> button for The system powers ON and when system boot-up from the USB Flash Drive is
three seconds. complete, the following message is displayed prompting you to select the
required option:

5. Select the following option: File loading starts. While in progress, the following screen is displayed:
Load Installation

then press <Enter>.

When complete (after approximately 10 minutes), the following screen opens:

Note:
Since the existing User documentation is recognized by
the system, an additional button Update User Manual
on the right provides the option to load that latest version
User Manual (without performing software installation)

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Table 8-7 Loading Latest Version Vivid q N User Manuals (cont’d)

Step Instruction Expected Result

6. Select the following option: The following message is displayed:
Update User Manual)

then press <Enter>.

During the PDF upload, progress is shown as follows:

When the upload process is complete, the message window closes.

7. Select the following option: The following message is displayed:
Reboot Machine

then press <Enter>.

8. IMPORTANT. The system reboots into normal scanning mode.

Perform these steps before proceeding!
a.)Remove the USB Flash Drive from the USB port on
the rear panel.
b.)Check that no other media is connected to the system
(e.g. DVD drive).
c.)Press [OK] to continue.
9. Verify the User Manual version corresponds with the
version you have installed (check against the label on
the USB Flash Drive) and that it was correctly installed.

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8-5-2 Setting the BIOS

NOTE: This procedure is applicable to both MODBR949 and MODBR929 versions.

1) While booting, press F2 “Config / Diag” on alphanumeric keyboard

2.) Type the password “marlin04”.
3.) Exit and save presets.
4.) Select <Exit> section and load “Setup Defaults”.
5.) Select <Main> section.
Figure 8-114 BIOS Main Tab

6.) Set correct System Time and System Date. Set Date using next format MM/DD/YYYY
7.) Check that IDE Primary Master is detected.
8.) Proceed to "Setting the BIOS Advanced Parameters" on page 8-115.

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8-5-2-1 Setting the BIOS Advanced Parameters

This sections details how the BIOS parameters should be configured. The table below lists the
parameters that are shown in this section.

BIOS Parameter Corresponding Figure

Chipset Control Figure 8-116 on page 8-116

PCI/PNP Configuration Figure 8-117 on page 8-116

Memory Cache Figure 8-119 on page 8-117

I/O Device Configuration Figure 8-119 on page 8-117

Keyboard Features Figure 8-120 on page 8-118

Hardware Monitor Figure 8-121 on page 8-118

Watchdog Settings Figure 8-122 on page 8-119

Display Control Figure 8-123 on page 8-119

Miscellaneous Figure 8-124 on page 8-120

1.) From the BIOS main menu (see Figure 8-114), select the <Advanced> menu and press <Enter>.

Advanced Chipset Control is highlighted.

Figure 8-115 BIOS Advanced Parameters Screen

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2.) Press <Enter> to access Advanced Chipset Control (Figure 8-116).

Figure 8-116 BIOS Advanced Chipset Control Parameters

3.) Set the parameters for Enable memory gap: as shown above in Figure 8-116.
4.) Press <Esc> to return to the Advanced menu home screen (Figure 8-115).
5.) Scroll to PCI/PNP Configuration and press <Enter> to open the PCI/PNP Configuration screen.
Figure 8-117 BIOS Advanced PCI/PNP Parameters

6.) Set the parameters in the PCI/PNP Configuration screen as shown above in Figure 8-117.
7.) Press <Esc> to return to the Advanced menu home screen (Figure 8-115).
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8.) Scroll to Memory Cache and press <Enter> to open the Memory Cache screen.
Figure 8-118 BIOS Advanced Memory Cache Parameters

9.) Set the parameters in the Memory Cache screen as shown above in Figure 8-118.
10.)Press <Esc> to return to the Advanced menu home screen (Figure 8-115).
11.)Scroll to I/O Device Configuration and press <Enter> to open the I/O Device Configuration
screen.
Figure 8-119 BIOS Advanced I/O Device Configuration Parameters

12.)Set the parameters in the I/O Device Configuration screen as shown above in Figure 8-119.

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13.)Press <Esc> to return to the Advanced menu home screen (Figure 8-115).
14.)Scroll to Keyboard Features and press <Enter> to open the Keyboard Features screen.
Figure 8-120 BIOS Advanced Keyboard Features Parameters

15.)Set the parameters in the Keyboard Features screen as shown above in Figure 8-120.
16.)Press <Esc> to return to the Advanced menu home screen (Figure 8-115).
17.)Scroll to Hardware Monitor and press <Enter> to open the Hardware Monitor screen.
Figure 8-121 BIOS Advanced Hardware Monitor Parameters

18.)Set the parameters in the Hardware Monitor screen as shown above in Figure 8-121.

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19.)Press <Esc> to return to the Advanced menu home screen (Figure 8-115).
20.)Scroll to Watchdog Settings and press <Enter> to open the Watchdog Settings screen.
Figure 8-122 BIOS Advanced Watchdog Settings

21.)Set the parameters in the Watchdog Settings as shown above in Figure 8-122.
22.)Press <Esc> to return to the Advanced menu home screen (Figure 8-115).
23.)Scroll to Display Control and press <Enter> to open the Display Control screen.
Figure 8-123 BIOS Advanced Display Control Parameters

24.)Set the parameters in the Display Control screen as shown above in Figure 8-123.
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25.)Press <Esc> to return to the Advanced menu home screen (Figure 8-115).
26.)Scroll to Miscellaneous and press <Enter> to open the Miscellaneous screen.
Figure 8-124 BIOS Advanced Miscellaneous Parameters

27.)Set the parameters in the Miscellaneous screen as shown above in Figure 8-124.
28.)Proceed to "Additional BIOS Settings" on page 8-121.

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8-5-2-2 Additional BIOS Settings

This section details how additional BIOS parameters should be configured. The table below lists the
parameters that are shown in this section.

BIOS Parameter Corresponding Figure

Security Figure 8-125 on page 8-121

Power Figure 8-126 on page 8-122

Boot Figure 8-127 on page 8-122

1.) From the BIOS main menu (see Figure 8-114), select the <Advanced> menu and press <Enter>.
2.) Select the <Security> menu and press <Enter>.
Figure 8-125 BIOS Security Parameters

3.) Set the parameters in the Security screen as shown above in Figure 8-125.
4.) Press <Esc> to return to the main BIOS screen (Figure 8-114 on page 8-114).

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5.) Select the <Power> menu and press <Enter>.

Figure 8-126 BIOS Power Parameters

6.) Set the parameters in the Power screen as shown above in Figure 8-126.
7.) Press <Esc> to return to the main BIOS screen (Figure 8-114 on page 8-114).
8.) Select the <Boot> menu and press <Enter>.
Figure 8-127 BIOS Boot Parameters

9.) Set the parameters in the Boot parameters screen as shown above in Figure 8-127.
10.)Press <Esc> to return to the main BIOS screen (Figure 8-114 on page 8-114).

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11.)Press <F10> to Exit Saving Changes as shown in Figure 8-128.

Figure 8-128 BIOS Exit Screen

12.)Reboot the system and check that the Supervisor PASSWORD was installed properly.
13.)Proceed to perform the following functionality tests:
- "Software Configuration Checks" on page 4-39
- "Calibration Tests" on page 7-25
- "Full System Test" on page 7-10

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8-5-3 Formatting and Partitioning the Hard Disk - Automatic Procedure (BT’12)
NOTE: This procedure is applicable to Vivid q N systems running software version BT12.

Table 8-8 Formatting and Partitioning the Hard Disk - Automatic Procedure 1 of 2

Step Instruction Expected Result

1. Perform a complete shutdown of the system.
2. Remove the battery and remove all peripherals currently
connected to the system.
Make sure no peripherals are connected to the USB
connectors including the DVD and the PCMCIA.
3. Insert the USB Flash Drive containing the full software
version and supporting documentation (P/N 5455533)
into one of the USB ports on the rear panel.
4. On the console, hold down the <ON/OFF> button for The system powers ON and when system boot-up from the USB Flash Drive is
three seconds. complete, the following message is displayed prompting you to select the
required option:

5. Select the following option: A short series of screens displays information while information is being read
Format Hard Disk from the Flash Drive.
When complete, the following message is displayed:
then press <Enter>.

6. Press [Y] to confirm the Hard Disk formatting command. A short series of screens are displayed. Thereafter, the screen appears blank.
After a few minutes, the following message is displayed:
Note: Pressing [N] would evoke display of the message
Press any key to Reboot. After a system reboot, the
message show in Step 4 above would be redisplayed.

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Table 8-8 Formatting and Partitioning the Hard Disk - Automatic Procedure (cont’d) 2 of 2

Step Instruction Expected Result

7. Press [Y] to confirm the Hard Disk formatting command. Hard Disk formatting commences.
During this process, a visual indication of progress is displayed on the screen:

When Hard Disk formatting is complete, the system automatically reboots.

The following options are now displayed:

8. Proceed to perform the Software Installation procedure,

as described in:
"Vivid q N Software Upgrade/Installation/Reinstallation
Procedure - BT11 to BT12" on page 8-103.

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Section 8-6
Performing a Complete System Back-up

NOTICE IMPORTANT: Contact the customer and request that a full incremental back-up be performed prior to
upgrade. If necessary, refer them to the Vivid q N User Manual. Ask for removal (delete) of un-necessary
patient information, so that the back-up process will require minimal time.
Remind customers that GE strongly recommends that periodic back-ups of their Archive be performed.
This routine back-up process will assure the retention of all the information that is temporarily saved
into the local Archive (hard-disk). The permanent Archive is the backed-up Archive on the variety of
medias.
Do not proceed with the upgrade process if a complete incremental back-up process has not
been performed. Contact the On-Line Center to resolve any back-up process issues, before
proceeding with the upgrade. Ignore this note if back-up of patient information is not required, as per
the customer’s instructions.

8-6-1 Database Merge

The Database Merge process can be implemented by using the Import/Export functions of the
Vivid q N system, as described in the procedure below.

8-6-1-1 Preparation
1.) If not already connected, connect the DVD\CD-RW to the USB port at the rear of the system and
connect power to the DVD\CD-RW drive.
2.) Press the <Eject> button of the DVD\CD-RW drive to verify that no disc is present in the disk drive.

8-6-1-2 Database Merge Procedure

8-6-1-2-1 Running Disk Management

NOTE: See Disk Management in the Vivid i n or Vivid q N User’s Manual on your document CD.

1.) Insert media (e.g. CD/DVD) or connect to a network repository.

2.) From the keyboard, press the Config button.
The Operator Logon screen opens - see Figure 8-129.

Figure 8-129 Operator Logon Screen

3.) In the password field, type the required password.

NOTE: The Operator Logon screen only appears after the first boot up of the system.

4.) Insert media (e.g. CD DVD) or connect to a network repository.

5.) Click the Admin tab at the bottom of the screen.
6.) Click the Disk Management tab at the top of the screen - see Figure 8-130.

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Figure 8-130 Admin Screen

7.) Under Operation, select Copy - see Figure 8-131.

Figure 8-131 Copy Images for Export

8.) Under Destination Device (see Figure 8-130), select the required media device.
9.) Click Start and follow the on-screen wizard instructions.
The system stores the images.

8-6-1-3 Running the Export Procedure

1.) Insert the required storage media into the system.

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2.) From the keyboard, press the Patient button.

The patient menu opens - see Figure 8-132
Figure 8-132 Patient Menu

3.) From the screen, select the Patients List.

The Search / Create Patient screen is displayed - see Figure 8-133.
.

Figure 8-133 Search / Create Patient Screen

4.) Click the Export soft-key at the bottom of the screen - see Figure 8-134.

NOTE: If the Export button is not displayed, click More consecutively until the Export button is
displayed:

Figure 8-134 Export and More Soft-Keys

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The following warning (Figure 8-135) is displayed to indicate that only the database is exported to
the target media.

Figure 8-135 Database Export Warning

5.) Click OK.

The Export screen opens - see Figure 8-136.

Figure 8-136 Export Screen

6.) From the Export screen, select the required destination media (Figure 8-136) and click OK.
The Export Patient List screen opens - Figure 8-137.

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Figure 8-137 Export Patient Archive

7.) Click the soft-keys at the bottom of the screen consecutively in the following order as the system
processes the actions: Select All, Copy, and Done - see Figure 8-138.

Figure 8-138 Soft Keys

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-6-1-4 Running the Import Procedure

NOTE: This procedure is applicable when importing files from various media devices.

1.) Log on to the system.

2.) Insert the media (where the data in the previous section is stored), into the system.
3.) From the keyboard, press the Patient button; on the screen, click Patient List.
The Search Create Patient screen appears - Figure 8-133.
4.) Click the Import soft-key at the bottom of the screen - see Figure 8-139.

Figure 8-139 Soft-key Import Button

NOTE: If the Import button is not displayed, click More consecutively until the Import button is
displayed.

NOTE: A warning is displayed (Figure 8-141) - to indicate that only the database is imported to the
target device.

Figure 8-140 Database Export Import Warning

5.) Click OK.

The Import screen appears - see Figure 8-141.
Figure 8-141 Import Screen

6.) Under “From” in the Import screen, select the required media source from the drop-down list (see
Figure 8-141).

NOTE: If an Import / Export Conflict screen displays (this could occur if two separate examinations (this
could occur if two separate examinations were saved under the same name), click OK and
continue.

Chapter 8 - Replacement Procedures 8-131

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7.) Click the soft keys Select All, Copy, and Done, consecutively in that order as the system processes
the actions - see Figure 8-142.

Figure 8-142 Select All, Copy and Done Buttons

NOTE: Wait while the system processes each action before pressing the next soft-key.

8.) Press Alt + E to eject the CD.

9.) Press 2D on the keyboard to return to the default scanner screen.

8-6-2 How to Restore User-defined Presets

For details, refer to "Archiving and Loading Presets" on page 4-16.

8-132 Section 8-6 - Performing a Complete System Back-up

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 8-7
Peripherals
NOTE: This section provides references to the installation procedures for the various peripherals used
with the Vivid q N portable ultrasound scanner. Connection to the system is via one of the USB
ports (unless otherwise stated) on the rear panel, as shown in Figure 8-143 below.

Figure 8-143 Vivid q N Rear Panel

8-7-1 Connecting and Removing Peripherals

For detailed instructions on connecting peripherals to the Vivid q N portable ultrasound scanner, refer
to the following procedure, as appropriate.

• "USB Global Modem" on page 3-34

• "Wireless USB Network Adaptor" on page 3-35
• "DVD/CD-RW Drive" on page 3-36
• "MOD Drive" on page 3-43
• "External USB Hard Disk" on page 3-44
For detailed installation and removal instructions, see "External USB Hard Disk Replacement
Procedure" on page 8-135
• "USB Memory Stick" on page 3-45
• "Connecting the VCR" on page 3-48

Chapter 8 - Replacement Procedures 8-133

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Following the connection and removal of peripherals, perform the following functionality tests:

• "SafeLock Cart - Grounding Continuity" on page 10-22 - only if the Vivid q N system is currently
mounted on the SafeLock cart
• "SafeLock Cart - Chassis Current Leakage Test" on page 10-24

NOTE: For details on connecting and configuring printers, refer to "Connecting Printers" on page 3-21.

8-134 Section 8-7 - Peripherals

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

8-7-2 External USB Hard Disk Replacement Procedure

NOTE: This procedure is only applicable to Vivid q N systems mounted on the SafeLock Cart

NOTE: This section describes removal and replacement procedures, including initial configuration.

Figure 8-144 External USB Hard Disk

8-7-2-1 Tools
Appropriate flat screwdriver and open-ended wrench.

8-7-2-2 Time Required

15 minutes

8-7-2-3 Preparations
Shut down the Vivid q N ultrasound unit, as described in Chapter 3 - System Setup.

8-7-2-4 External USB Hard Disk Removal Procedure

NOTE: Ensure that there is no activity on the drive before you turn it off.
If power is turned off while files are being written to the drive, the files will be corrupted.

1) Switch OFF the power to the unit.

The power switch is located at the rear of the unit - see Figure 8-145 on page 8-136.
2.) Disconnect the AC Power cable (connected between the power supply and the SafeLock Cart) from
the SafeLock Cart AC power outlet.
3.) Disconnect the External USB Hard Disk from the USB port on the Vivid q N system.
4.) Remove the unit.

NOTE: If the External USB Hard Disk is filled with data, store it in a safe place and label it with the date,
and a note that the drive is full.

Chapter 8 - Replacement Procedures 8-135

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Figure 8-145 External USB Hard Disk - Rear View and Cables

External USB Hard Disk - Rear View

Power IN Cable
Power OUT Cable

AC/DC Power Converter and Cables

WARNING IN THE EVENT THAT THE AC/DC POWER CONVERTER AND CABLES HAVE BEEN SUPPLIED
WITH THE POWER IN CABLE PART # 066E0661 (COLOR WHITE), DISCARD THIS CABLE AND
DO NOT USE.
ORDER THE CORRECT POWER IN CABLE PART # 5400905 (COLOR BLACK).

8-7-2-5 External USB Hard Disk Installation Procedure

1) Connect the USB 2.0 cable to the USB 2.0 socket at the rear of the disk unit.
2.) Connect the cable from the power supply to the power connector on the rear of the disk unit.
3.) Verify that the volume configuration is set to RAID 1
The External USB Hard Disk is configured as a mirrored volume (RAID 1).
This ensures optimal data integrity and immediate access to the data, even if one disk fails.

4.) Verify that both MODE switches are set to the ON position as illustrated

8-136 Section 8-7 - Peripherals

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

NOTE: The total RAID 1 capacity is half the physical capacity of the two drives.

CAUTION CHANGING THE VOLUME CONFIGURATION WILL ERASE ALL EXISTING DATA!
IF THE DRIVE CONTAINS FILES YOU WANT TO SAVE, MOVE THEM TO ANOTHER DRIVE
BEFORE CHANGING THE SWITCH SETTINGS.

5.) Connect the AC power cable from the power supply to the AC power outlet on the SafeLock Cart.
6.) Switch ON the power.
7.) Study the status light indicators and verify that they function as described in Figure 8-146.

1. HDD1 connection/power indicator

Glows white when the hard disk is connected and the
drive is powered up. Blinks when building a mirrored
RAID if HDD1 is the target disk.
2. HDD1 status indicator
1 Displays the status of the hard disk.
2 See the status indicator color/state chart below.
3. HDD2 connection/power indicator
Glows white when the hard disk is connected and the
3 drive is powered up. Blinks when building a mirrored
4 RAID if HDD2 is the target disk.
4. HDD2 status indicator
Displays the status of the hard disk. See the status indi-
cator color/state chart below.

Status Indicator Color and State:

• Flashing blue - Hard drive is being accessed
• Solid blue - Array is being rebuilt
• Red - Disk failure

Figure 8-146 External USB Hard Disk - Status Light Indicators

8-7-2-6 Changing the Volume Name

NOTE: It is important that the External USB Hard Disk has a unique volume name. The site should
choose a naming convention to use for marking this Hard Drive and any future hard drives, in
case more than one drive will be needed in the future.

NOTE: Only connect one USB storage device (like this External USB Hard Disk) to the Vivid q N
scanner at a time.

Follow these steps to set the Volume Name:

1) Connect the USB cable from the External USB Hard Disk to a laptop or PC.
2.) Power up the External USB Hard Disk.
3.) Under My Computer, after a while, the disk will show as a new drive, named Removable Disk
- refer to Figure 8-147 on page 8-138. (It will be allocated the next available drive letter.)

Chapter 8 - Replacement Procedures 8-137

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Removable Disk (F:)

Figure 8-147 Removable Disk Shown under My Computer

4.) Right-click the drive name (Removable Disk) and select Rename from the menu.

Figure 8-148 Select Rename from the Drop-down Menu

5.) Enter the name you have decided to use for the drive.

8-138 Section 8-7 - Peripherals

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Figure 8-149 Changing the Name

6.) When done, click somewhere outside the name. The name will then be changed.
7.) Record the Volume’s name on a sticker or a piece of paper and attach it to the drive so that it will
be easier to locate the correct drive in the future.
8.) Use the “Safely Remove Hardware” tool in the Task Bar before continuing with the next step.
9.) Disconnect the USB cable from the laptop or PC.

8-7-2-7 Connecting the External USB Hard Disk to the Vivid q N Scanner
1) Connect the USB cable to a USB port on the Vivid q N scanner.
2.) Turn ON power to the Vivid q N ultrasound scanner.
3.) Under My Computer (refer to Figure 8-147 on page 8-138), verify that the drive appears for
selection.
4) Proceed to perform the following functionality tests:
- "External USB Hard Disk Test" on page 4-27

Chapter 8 - Replacement Procedures 8-139

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This page left blank to facilitate double-sided printing.

8-140 Section 8-7 - Peripherals

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Chapter 9
Renewal Parts

Section 9-1
Overview
9-1-1 Purpose of Chapter 9
This chapter gives you an overview of replacement parts for the Vivid q N.

Table 9-1 Contents in Chapter 9

Section Description Page Number

9-1 Overview 9-1

9-2 List of Abbreviations 9-2

9-3 Mechanical Hardware Parts 9-3

9-4 Electronic Parts 9-4

9-5 Cables 9-6

9-6 Software 9-7

9-7 Probes 9-8

9-8 Peripherals 9-10

9-9 SafeLock Cart Parts 9-11

9-10 Optional Modo Cart 9-13

9-11 Spare Part Kits 9-14

9-12 Product Manuals 9-18

Chapter 9 - Renewal Parts 9-1

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 9-2
List of Abbreviations
• Assy - Assembly
• BEP - Back End Processor
• Ctrl - Control
• FEP - Front End Processor
• FRU 1 - Replacement part available in parts hub
• FRU 2 - Replacement part available from the manufacturer (lead time involved)
• LCD - Liquid Crystal Display
• Int - Internal
• I/O - Input/Output
• PWA - Printed Wire Assembly
• Recv - Receive
• XFRMR - Transformer

9-2 Section 9-2 - List of Abbreviations

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 9-3
Mechanical Hardware Parts

Table 9-2 Mechanical Hardware Parts

PART
ITEM PART NAME NUMBER DESCRIPTION QTY FRU
1. KEYCAP KIT VIVID q N BT11 S2423463 BT’11 and higher. 1 Y

2. Internal Battery Pack 5423275 Replaces: 2378963-2, S2423267, FL200027 and FL200068 1 Y

3. Vivid q cover kit S2423362 1 Y

For Vivid q N

4. BOTTOM BASIC ASSY. RSPL Kit 5393630 1 Y

For Vivid q N

5. HANDLE (BLACK)-VIVID I BT09 S2423363 1 Y

Chapter 9 - Renewal Parts 9-3

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 9-4
Electronic Parts

Table 9-3 Electronic parts 1 of 2

PART
ITEM PART NAME NUMBER DESCRIPTION QTY FRU
1. Vivid q IR KB RSPL Kit 5503081 1 Y

Vq Operator Panel w-o ECG-Keyboard

2. 5376323 1 Y
Assy

3. Trackball S2423360 BT’09 1 Y

SATA BEP SERVICE KIT

4. Backend assy S2424596 1 Y
BT’06 and BT’09 (Replaces: R2380485)

DC-DC POWER SUPPLY V4

5. R2403248-4 1 Y
ASSEMBLY

BT’06 and BT’09

6. AC adaptor wo cable S2422706 1 Y

BT’06 and BT’09

Excludes software

7. Hard Disk Module 2376515-2 1 Y

9-4 Section 9-4 - Electronic Parts

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Table 9-3 Electronic parts (cont’d) 2 of 2

PART
ITEM PART NAME NUMBER DESCRIPTION QTY FRU

8. Vi,q SATA BEP SERVICE KIT S2424596 1 Y

BT’06 and BT’09

9. LCD Panel Kit S2420027 1 Y

10. DISPLAY MODULE ASSY-Vivid-q R2423283 1 Y

For Vivid q N.
11. ECG Module Assy N5448727 1 Y
Replaces NR2421861.

For Vivid q N
12. TR32-v12 Board N5444671 1 Y
Replaces NS2423369

For Vivid q N
13. Probe and MUX Assy N5452376 1 Y
Replaces N5420885

14. RFI Board N2418295-2 For Vivid q N 1 Y

15. Hard Disk Duplication Jig 2414958-2 BT’06 and BT’09 1 Y

Chapter 9 - Renewal Parts 9-5

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 9-5
Cables

Table 9-4 Cables Vivid q N

Item Part Name Part Number Description Qty FRU

BT’06 and BT’09

1. Cable: LAN Isolation Box & Cable Kit 2409727 1 Y

LEAD WIRE KIT EUROPE YELLOW,

2. S2424558 For Vivid q N 1 Y
RED, GREEN

BT’06 and BT’09

Replaces FL200039 (

3. Cable: ECG Cable - Europe 2418832-2 1 Y

BT’06 and BT’09

Replaces FL200054

4. Cable: External ECG 2413451 1 Y

BT’06 and BT’09

Cable: Vi Power Cable
5. 2412094-2 1 Y
Continental Europe 2.5A/250V

RFI TO BASE BOARD FLEX V2

6. RFI TO BB V2 FLEX-VI,Q R2361860-2 1 Y

7. Cable and Flex kit 2410810 1 Y

9-6 Section 9-5 - Cables

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 9-6
Software

Table 9-5 Software

PART
ITEM PART NAME NUMBER DESCRIPTION QTY FRU
1. SW and Doc disk on key (BT12) N5444462 Software for Vivid q N - BT’12 1 Y

Chapter 9 - Renewal Parts 9-7

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 9-7
Probes

Table 9-6 Probes 1 of 2

PART
ITEM PART NAME NUMBER DESCRIPTION QTY FRU
2290776
1. Probe: 3C - RS 1 Y
H40402LL

2. Probe: 4C - RS 5131629 1 Y

3. Probe: 8C - RS 2354971 1 Y

4. Probe: E8C-RS PROBE TYPE (EXP) 2290777 1 Y

2376127
5. Probe: 8L RS 1 Y
H40402LT

6. Probe: 12L - RS 5154514 1 Y

2355686
7. Probe: 3S- RS 1 Y
H4000PD

8. Probe: 5S - RS 5135960 1 Y

5198571
9. Probe: 6S- RS 2.7MHz to 8.0MHz BT’09 1 Y
H45021RP

2377059
10. Probe: 7S - RS 1 Y
H4000PE

2377040
11. Probe: 10S - RS 1 Y
H4000PF

12. Probe: M4S - RS H40452LH 1.5-3.6 MHz 1 Y

13. Probe: 9L - RS H40442LL 4.0–13.0 MHz 1 Y

KN100093
14. Probe: 6T - RS Must have TEE Probe Interface Module (H45021D) 1 Y
H45531MZ
KN100104
15. Probe: 6Tc - RS 2.9 MHz to 8.0 MHz 1 Y
H45551ZE

KN100073
16. Probe: 9T - RS Must have TEE Probe Interface Module (H45021D) 1 Y
H45531YM

2411689
17. Probe:P2D - RS 1 Y
H45021C

2411690
18. Probe: P6D - RS 1 Y
H45021CA

TEE Probe Adaptor FD200127

19. 1 Y
for 6T-RS/9T-RS H45021KP

20. Probe: Chain Test Jig 2404597 1 Y

21. Pencil Probe: Jig 2414484 1 Y

22. Probe Holder S2418520 1 Y

23. 3S-RS and M4S-RS Biopsy Kit E8385MZ 1 Y

24. 4C-RS Biopsy Kit E8385NA 1 Y

25. 8L-RS Biopsy Kit E8385N 1 Y

9-8 Section 9-7 - Probes

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Table 9-6 Probes (cont’d) 2 of 2

PART
ITEM PART NAME NUMBER DESCRIPTION QTY FRU
26. 12L-RS Biopsy Kit H40432LC 1 Y

27. TEE WALL Rack H45001B 1 Y

28. Bite Hole Indicator H45531HS 1 Y

29. TEE Clip-On Bite Guard Adult H45511EE 1 Y

30. TEE Clip-On Bite Guard Adult OR H45521CB 1 Y

31. TEE Conventional Bite Guard Pediatric H45521JG 1 Y

32. TEE Conventional Bite Guard Adult H45521JH 1 Y

33. Adult TEE Scanhead Protection Cover H45521CK 1 Y

Pediatric TEE Scanhead Protection

34. H45541RN 1 Y
Cover

Chapter 9 - Renewal Parts 9-9

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 9-8
Peripherals

Table 9-7 Approved Peripherals Vivid q N

Item Part Name Part Number Description Qty FRU

1. Wireless Network Interface - Europe 2417389-2 1 Y

SONY UP-D898MD DIGITAL A6 BW

2. 5555265 1 Y
PRINTER

3. PRINTER SONY UP-D897SYN 066E0111 Y

1
USB2.0 BW

Digital Color Video Printer H45531XB

4. 1 Y
(Sony UP-D23MD) 066E2958

5. HP OfficeJet Pro K5400 Kit EQ100158 1 Y

VCR Mitsubishi HS-MD30000E

6. 066E9513 1 Y
PAL S-VHS

H45531XE
7. Video Scan Converter 1 Y
2412280

8. Modem USB 5114058 1 Y

9. USB Flash Card (1GB) R2422220 1 Y

H45531XG
10. USB Flash Card (512MB) 1 Y
2411544

11. NetGear PCIMCIA Network Card 2417006 1 Y

12. VGA adaptor 2420728 1 Y

Replaces 2421141-2 and 2417993-2.

Supplied without power supply.
13. DVD-RW Samsung T084M/RSBN S2423870 Either use the one already installed on the system, or 1 Y
order the one listed below, as applicable.
Note: Only CD-R or DVD-R media should be used

Cable Kit for Samsung DVD

14. S2423956 To be used with S2423870 1 Y
T084M/RSBN

H45021GB
15. MO Drive 9.1GB 5.25" Ext 1 Y
066E0677

16. USB-to-SCSI converter 2422175 Replaces 2411889 1 Y

9-10 Section 9-8 - Peripherals

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 9-9
SafeLock Cart Parts

Table 9-8 SafeLock Cart Parts 1 of 2

PART
ITEM PART NAME NUMBER DESCRIPTION QTY FRU

1. AC Distribution Assy 220V-240V S2423305 1 Y

2. Handrest S2423250 1 Y

3. Lower Shelf Package assy S2422977 1 Y

4. Main Column S2422975 1 Y

5. Top Shelf Kit S2422974 1 Y

6. Probe Shelf Assy Kit S2422972 1 Y

7. Gas Spring S2423307 1 Y

8. Lower Shelf Rear Cover Cart Kit S2422976 1 Y

Chapter 9 - Renewal Parts 9-11

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Table 9-8 SafeLock Cart Parts (cont’d) 2 of 2

PART
ITEM PART NAME NUMBER DESCRIPTION QTY FRU

9. USB Hub S2422978 1 Y

10. Cart Main Cable Harness Kit S2422980 1 Y

11. Safety Lock S2422981 1 Y

12. Vivid i Cart Gel Holder Cup S2422982 1 Y

13. Probe Cable Hooks S2422983 1 Y

14. AC Cable Hook S2422984 1 Y

15. Pencil Probe Holder Kit S2422985 1 Y

16. Pheripherals Power Out Cable S2422986 1 Y

17. Vi-Cart Screw Kit S2423344 1 Y

18. USB & Network Cables Kit S2423489 1 Y

19. 5V Med. Grade AC Adapter PSE Kit S2423131 1 Y

9-12 Section 9-9 - SafeLock Cart Parts

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 9-10
Optional Modo Cart

Table 9-9 Modo Cart - Replacement parts

PART
ITEM PART NAME NUMBER DESCRIPTION QTY FRU

BT’06 and BT’09

Modo Cart incl. isolation transformer, probe and gel holder,
peripherals shelves, hand-rest and handles.

1. Modo Cart (without peripherals) FL100100 - Y

BT’06 and BT’09

Cable Clip M-Cart
2. Cable Clip M-Cart KTZ220885 2 Y

BT’06 and BT’09

Isolation Transformer (Power Supply) IMED300WR M-Cart

3. Isolation Transformer M-Cart KTZ220714 1 Y

4. Probe Holder Kit M-Cart 5183958 BT’06 and BT’09 1 Y

Probe Holder Kit M-Cart

BT’06 and BT’09

Front and Rear Wheels M-Cart

5. Front and Rear Wheels M-Cart KTZ220887 2 Y

BT’06 and BT’09

Fuses (10 pc. 4A/10 pc. 2A) for IMED300WR

6. Fuses M-Cart KTZ196333 - Y

7. Screw Kit KTZ280045 Various screws 1 Y

Chapter 9 - Renewal Parts 9-13

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 9-11
Spare Part Kits

Table 9-10 Spare part kits 1 of 4

PART
ITEM PART NAME NUMBER DESCRIPTION QTY FRU

BT’09
This kit includes:
• Vi_q SATA BEP SERVICE KIT

Spare Part Kit 1

1. FL200114 1 Y
Spare part Kit 1 Vivid i n BT09

• TR32 Board

Spare Part Kit 1

1. FL200087 BT’06 1 Y
for Vivid i n BT06

BT’09
This kit includes:
• Vi_q SATA BEP SERVICE KIT

2. Spare Part Kit 2 FL200115 1 Y

• RFI Board

3. Spare Part Kit 2 FL200088 BT’06 1 Y

4. RFI BOARD V2-NATURAL N2418295-2 1 Y

5. PROBE AND MUX ASSY.-NATURAL N5393629 1 Y

6. TR32-V12 Board RSPL Kit - Norway N5444671 1 Y

INCLUDES:
• RFI BOARD V2-NATURAL,
7. FRONTEND ASSY.-Vivid-i,q NATURAL N2375187-2 1 Y
• PROBE AND MUX ASSY.-NATURAL,
• TR32 BOARD V12-NATURAL-ROHS

9-14 Section 9-11 - Spare Part Kits

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Table 9-10 Spare part kits (cont’d) 2 of 4

PART
ITEM PART NAME NUMBER DESCRIPTION QTY FRU
8. SPEAKERS MODULE-VIVID-I R2378953 For Vivid q N 1 Y

9. FANS ASSY-VIVID-I R2376696 1 Y

10. ECG BOARD V3-Vivid-i,q N-Natural N2419020 1 Y

This kit includes:

• Keyboard assy - FL200059

• Fans and Speakers Kit - FL200040

• Cable and Flex kit - FL200037

11. Spare Part Kit 3 OBSOLETE 1 N

• ECG Module Assy, w/Cables - FL200036

12. Spare Part Kit 3 FL200089 BT’06

Chapter 9 - Renewal Parts 9-15

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Table 9-10 Spare part kits (cont’d) 3 of 4

PART
ITEM PART NAME NUMBER DESCRIPTION QTY FRU

BT’09
This kit includes:
• Vi_q SATA BEP SERVICE KIT

13. Spare Part Kit 4 Vivid i n FL200116 1 Y

• Probe & Mux Assy

14. Spare Part Kit 4 FL200091 BT’06 1 Y

BT’09
This kit includes:
15. Spare Part Kit 5 FL200095-6 1 Y
• Doc CD - FL200117
• SW DVD - FL200112

BT’06
This kit includes:
• Doc CD - FL200028
16. Spare Part Kit 5 FL200095-5 • SW CD - FL200103 1 Y
SW ver. 1.36.19,Appl. SW 6.1.0. build 122
• FL200107
Application SW Patch for Vivid q N

This kit includes:

• BOTTOM BASIC ASSY.- VIVID-I
• CARTON PIZA 40X32X5 CM
• DISPLAY RIGHT LATCH ASSY
• DISPLAY LEFT LATCH ASSY
• REAR DISPLAY COVER-VIVID-I
17. VI COVER KIT-BT09 S2423361 • DISPLAY FRONT FRAME ASSY VIVID I 1 Y
• EXTERNAL GE LOGO LABEL (IN GRAY)
• DISPLAY SCREW CAP
• MAGNET, PERMANENT, 4X20MM
• HARD DISK PANEL- VIVID-I
• DISPLAY FLEX COVER-VIVID-I
GOOD TO STOCK LABEL (RSPL)BT’09

9-16 Section 9-11 - Spare Part Kits

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Table 9-10 Spare part kits (cont’d) 4 of 4

PART
ITEM PART NAME NUMBER DESCRIPTION QTY FRU

This kit includes:

• BOTTOM BASIC ASSY.- VIVID-I
• DISPLAY RIGHT LATCH ASSY - VIVID I
• DISPLAY LEFT LATCH ASSY - VIVID I
• REAR DISPLAY COVER-VIVID-I
18. COVER KIT BT06 2412825-3 • DISPLAY FRONT FRAME ASSY 1 Y
• DISPLAY SCREW CAP- VIVID-I
• MAGNET, PERMANENT, 4X20MM
• DISPLAY FLEX COVER-VIVID-I
• INTERNAL BATTERY DUMMY CASE ASSY
HARD DISK PANEL- VIVID-IBT’06

Chapter 9 - Renewal Parts 9-17

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 9-12
Product Manuals
9-12-1 Product Manuals - BT’12

Table 9-11 Product Manuals - BT’12

PART
ITEM PART NAME NUMBER DESCRIPTION QTY FRU
1. Vivid q N Service Manual - BT12 FQ091019 This Manual 1 N

Vivid i n - Vivid q N Unpacking - Packing

2. FL094023 1 N
Procedure

3. BT’12 Vivid q N User manual - English FQ092023 1 N

4. BT’12 Vivid q N User manual - French FQ092024 1 N

BT’12 Vivid q N User manual

5. FQ092025
- Indonesian

6. BT’12 Vivid q N User manual - Russian FQ092026

7. BT’12 Vivid q N User manual - Turkish FQ092006 1 N

BT’12 Vivid q N Reference manual

8. FQ092007 1 N
- English

Vivid i n SafeLock Cart User manual

9. FL092077 English, French and Turkish 1 N
- EN FR TR

10. Vivid i n Cart User manual - EN FR FL092096 1 N

9-18 Section 9-12 - Product Manuals

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Chapter 10
Care and Maintenance

Section 10-1
Overview
10-1-1 Periodic Maintenance Inspections
Having been determined by GE engineers that your Vivid q N system has no high-wearing components
likely to fail due to frequent use, no Periodic Maintenance Inspections are mandatory. However, some
Customer Quality Assurance Programs may require additional tasks
and/or inspections to be performed at periods of frequency different from those listed in this manual.

10-1-2 Purpose of Chapter 10

This chapter describes the Care and Maintenance (PM) procedures for the Vivid q N ultrasound
scanner and its peripherals. These procedures are designed to protect your investment in the system,
and are intended to maintain the quality of system performance.

After delivery and installation of the Vivid q N ultrasound unit, your service representative will contact
you to schedule the first of several routine service visits. In addition to routine maintenance by trained
Field Service Engineers (FSEs), it is recommended that the procedures described in this chapter be
observed as part of your own internal routine maintenance program.
Table 10-1 Contents in Chapter 10

Section Description Page Number

10-1 Overview 10-1

10-2 Why Perform Maintenance Procedures? 10-3

10-3 Maintenance Task Schedule 10-4

10-4 System Maintenance 10-7

10-5 Probe Maintenance 10-15

10-6 Electrical Safety Tests 10-19

10-7 Excessive Current Leakage 10-32

Chapter 10 - Care and Maintenance 10-1

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

10-1-3 Warnings

DANGER THERE ARE SEVERAL PLACES ON THE BACKPLANE, THE AC DISTRIBUTION,

AND DC DISTRIBUTION THAT ARE DANGEROUS. BE SURE TO DISCONNECT
THE ULTRASOUND SYSTEM POWER PLUG AND OPEN THE MAIN CIRCUIT
BREAKER BEFORE YOU REMOVE ANY PARTS. BE CAUTIOUS WHENEVER
POWER IS STILL ON AND COVERS ARE REMOVED.
CAUTION PRACTICE GOOD ESD PREVENTION. WEAR AN ANTI–STATIC STRAP WHEN HANDLING
ELECTRONIC PARTS AND EVEN WHEN DISCONNECTING/CONNECTING CABLES.

CAUTION Do not pull out or insert circuit boards while power is ON.

CAUTION Do not operate this unit unless all board covers and frame panels are securely in place. System
performance and cooling require this.

10-2 -
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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 10-2
Why Perform Maintenance Procedures?
10-2-1 Keeping Records
It is good business practice that ultrasound facilities maintain records of quality checks and corrective
maintenance. The records provide the customer with documented confirmation that the Vivid q N
portable ultrasound scanner is maintained on a periodic basis.

Copies of the records should be kept in the same room as the

Vivid q N ultrasound scanner, or nearby.

10-2-2 Quality Assurance

In order to gain accreditation from organizations such as the American College of Radiology (USA), it
is the customer’s responsibility to have a Quality Assurance program in place for each scanner. The
program must be directed by a medical physicist, the supervising radiologist/physician or appropriate
designee.

Routine Quality Control testing of the system must be conducted regularly. The same tests are
performed regularly during each period, so that changes can be monitored over time and effective
corrective action taken, if required.

Testing results, corrective action, and the effects of corrective action, must be documented and
maintained on site.

Your GE Service Representative can help you with establishing, performing and maintaining records for
a Quality Assurance program. Please contact us for details of your nearest
GE Service Representative, who will provide a quotation for this service, as required.

Chapter 10 - Care and Maintenance 10-3

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 10-3
Maintenance Task Schedule
10-3-1 How Often Should Care & Maintenance Procedures be Performed?
The Customer Care & Maintenance Task Schedule (provided in Table 10-2 on page 10-5) specifies how
often the Vivid q N ultrasound scanner should be serviced, and outlines items requiring special
attention.

NOTE: It is the customer’s responsibility to ensure the Care and Maintenance procedures are
performed on the Vivid q N ultrasound scanner as scheduled in order to retain the high levels
of safety, dependability, and system performance.

Your GE Service Representative has an in-depth knowledge of your

Vivid q N ultrasound scanning system and can best provide competent, efficient service. Please contact
us for details of your nearest GE Service Representative, and/or a quotation for services by our qualified
professional FSEs.

The service procedures and recommended intervals shown in the Customer Care & Maintenance Task
Schedule assumes that you use your Vivid q N scanner for an average patient load (10-12 patients per
day) and that you do not use it as a primary mobile unit which is transported between diagnostic
facilities.

NOTE: If conditions exist which exceed typical usage and patient load, it is strongly recommended to
increase the maintenance frequencies.

10-4 Section 10-3 - Maintenance Task Schedule

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Table 10-2 Customer Care & Maintenance Task Schedule

Service at Indicated Time Daily Weekly Monthly Annually Notes

Clean Probes •* * or before each use

Clean Probe Holders •

Inspect AC Mains Cable * • *Mobile Unit Check Weekly

Inspect Cables and Connectors •

Clean Console •
Clean Monitor •
Also after corrective maintenance,
Console Current Leakage Checks • or as required by your facility’s QA program.

Peripheral Also after corrective maintenance,

Current Leakage Checks
• or as required by your facility’s QA program.

Surface Probe Also after corrective maintenance,

Current Leakage Checks
• or as required by your facility’s QA program.

Endocavity Probe Current Leakage

As prescribed in the Probe Manual.
Checks

Transesphongeal (TEE) Probe

As prescribed in Probe Manual.
Current Leakage Checks

Surgical Probe
As prescribed in Probe Manual.
Current Leakage Checks

Also after corrective maintenance,

Measurement Accuracy Checks • or as required by your facility’s QA program.

Also after corrective maintenance,

Probe Checks • or as required by your facility’s QA program.

Also after corrective maintenance,

Functional Checks • or as required by your facility’s QA program.

Chapter 10 - Care and Maintenance 10-5

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Examine the following on a monthly basis:

• Connectors on cables - for any mechanical defects.
• The entire length of electrical and power cables - for cuts or abrasions.
• Equipment - for loose or missing hardware.
• The keyboard - for defects.
• Brakes - for defective operation.

DANGER TO AVOID ELECTRICAL SHOCK HAZARD, DO NOT REMOVE THE PANELS OR

COVERS FROM THE MACHINE. THIS SERVICING MUST BE PERFORMED BY
QUALIFIED SERVICE PERSONNEL ONLY. FAILURE TO COMPLY, COULD
RESULT IN SERIOUS INJURY!

DANGER IF ANY DEFECTS ARE OBSERVED OR ANY SYSTEM MALFUNCTIONS OCCUR,

DO NOT OPERATE THE EQUIPMENT. INFORM A QUALIFIED SERVICE
ENGINEER IMMEDIATELY.

10-6 Section 10-3 - Maintenance Task Schedule

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 10-4
System Maintenance
10-4-1 Preliminary Checks
The preliminary checks take approximately 15 minutes to perform. Refer to the Vivid q N User Manual
whenever necessary.

Table 10-3 System Preliminary Checks

St
ep Item Description
1 Ask & Listen Ask the customer if they have any problems or questions about the equipment.

2 Paperwork Note all probes and system options.

3 Turn the system power ON and verify that all fans and peripherals turn on. Watch the displays
Power-up
during power up to verify that no warning or error messages are displayed.

4 Probes Verify that the system properly recognizes all probes.

5 Displays Verify proper display on the monitor and touch panel.

6 Presets Back-up all customer presets on a CD-RW.

Chapter 10 - Care and Maintenance 10-7

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

10-4-2 Functional Checks

The functional checks take approximately 60 minutes to perform. Refer to the Vivid q N User Manual
whenever necessary.

NOTE: Refer also to Chapter 4 - General Procedures and Functional Checks, for additional details
about the functional checks described in this section.

10-4-2-1 System Checks

Table 10-4 System Functional Checks

Step Item Description

1 Verify basic B-Mode (2D) operation.

B-Mode
Check the basic system controls that affect this mode of operation.

2 Verify basic CF-Mode (Color Flow Mode) operation.

CF-Mode
Check the basic system controls that affect this mode of operation.

Verify basic Doppler operation (PW and CW if available).

3 Doppler Modes
Check the basic system controls that affect this mode of operation.

Verify basic M-Mode operation.

4 M-Mode
Check the basic system controls that affect this mode of operation.

Applicable Software Verify the basic operation of all optional modes such as Multi-Image, 3D, Contrast,
5 Harmonics, Cine, Stress Echo,... etc.
Optionsa Check the basic system controls that affect each the operation of each option.

Perform an Element Test on each probe to verify that all the probe elements and system
9 Probe Elements channels are functional.

Perform the Automatic Test to verify that all boards are functioning according to
10 System Diagnostics
specifications.

Use the Visual Channel Utility on the 10L probe to verify that all system xmit/recv
11 Xmit/Recv Elements
channels are functional.

12 Keyboard Test Perform the Keyboard Test Procedure to verify that all keyboard controls are OK.

13 Verify basic LCD display functions.

LCD Display
Refer to Chapter 3 of the Vivid q N User Manual.

Refer to the “Measurement and Analysis” chapter in the Vivid q N User Manual, for
14 Measurements
measurement accuracy specifications.
a. Some software may be considered as standard, depending upon system model configuration

10-8 Section 10-4 - System Maintenance

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

10-4-2-2 Peripheral/Option Checks

If any peripherals or options are not part of the system configuration, the check can be omitted. Refer to
the Vivid q N User Manual for a list of approved peripherals/options.

Table 10-5 GE Approved Peripheral/Hardware Option Functional Checks

Step Item Description

1 VCR Verify record/playback capabilities of the VCR. Clean heads and covers if necessary.

2 B/W Printer Verify hardcopy output of the B/W video page printer. Clean heads and covers if necessary.

3 Color Printer Verify hardcopy output of the Color video page printer. Clean heads and covers if necessary.

4 DICOM Verify that DICOM is functioning properly. Send an image to a DICOM device.

5 Verify that InSite is functioning properly. Ensure two-way remote communications.

InSite/iLinq
(Warranty & Contract Customers only)

7 ECG Verify basic operation with customer.

8 DVD-CDRW Verify that the DVD-CDRW is functioning properly.

9 MOD Verify that the MOD is functioning properly.

10-4-3 Input Power Checks

10-4-3-1 Mains Cable Inspection

Table 10-6 Mains Cable Inspection

Step Item Description

1 Unplug Cord Disconnect the mains cable from the wall and system.

2 Mains Cable Inspect the mains cable and its connectors for any damage.

3 Verify that the LINE, NEUTRAL and GROUND wires are properly attached to the terminals,
Terminals
and that no strands may cause a short circuit.

4 Inlet Connector Verify that the Inlet connector retainer is functional.

Chapter 10 - Care and Maintenance 10-9

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

10-4-4 Cleaning

10-4-4-1 General Cleaning

Frequent and diligent cleaning of the Vivid q N ultrasound unit reduces the risk of spreading infection
from person to person, and also helps to maintain a clean working environment.

CAUTION When performing Cleaning Procedures, to prevent the risk of system damage, always observe
the following precautions:
• Use only cleaning materials and solutions (such as Isopropyl Alcohol [IPA])
as recommended in the procedures described in Table 10-7 on page 10-11.
• Do not use any solutions or products not listed in the Vivid q N User Manual.
• Do not spray any liquid directly onto the Vivid q N covers, LCD Display or keyboard!
• Do not allow any liquid to drip or seep into the system.
• Prior to cleaning, turn OFF power to the system.

10-10 Section 10-4 - System Maintenance

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Table 10-7 Vivid q N System - General Cleaning

Step Item Description

1 LCD Display On a weekly basis, moisten a soft, non-abrasive folded cloth or sponge with a mild, general
Cover purpose, non-abrasive soap and water solution. (Do not use any solution containing
abrasive powder or strong chemicals such as, acid or alkaline). Squeeze excess liquid
from the cloth/sponge, them wipe down the top, front, back and both sides of the unit. Do not
spray any liquid directly onto the unit!
Rinse the cloth/sponge with clean running water and wipe the unit surfaces again.
Use a dry, soft, lint-free cloth to dry the unit surfaces.
Wait for the unit surfaces to dry completely.
Note: In the event that disinfection is required or any stubborn stains remain, remove them with
a soft, dust-free cloth on which a small quantity of isopropyl rubbing alcohol has been
absorbed, as described below for cleaning the Keyboard.

2 LCD Display On a weekly basis, gently wipe the LCD Display with a dry, soft, lint-free non-abrasive folded
cloth.
Note: In the event that you see a scratch-like mark on the LCD Display, this may be a stain
transferred from the Keyboard or Trackball when the LCD Display Cover was pressed from the
outside. Proceed as follows:
Wipe or dust the stain gently with a soft, lint-free cloth moistened with water or a 70-30 mixture
of isopropyl alcohol and water that does not contain impurities. Wring out as much of the liquid
as possible then wipe the LCD Display again. Do not let any liquid drip into the computer!
Be sure to dry the LCD Display before closing the cover.

3 Control Panel Control Panel:

and Keyboard On a weekly basis, moisten a soft, non-abrasive folded cloth or sponge with a 70-30 mixture
of isopropyl alcohol and water that does not contain impurities. (Do not use any solution
containing abrasive powder or strong chemicals such as, acid or alkaline). Squeeze
excess liquid from the cloth/sponge, them wipe down the Control Panel.
Do not spray any liquid directly onto the Control Panel!
Use a dry, soft, lint-free cloth to dry the Control Panel.
Wait for the Control Panel surface to dry completely.
Keyboard:
Clean the keyboard as described (above) for cleaning the Control Panel.
Wipe the surface of the keycaps with the cloth, making sure that no liquid drips on or between
the keys. Allow to dry.

4 Probe Holders Clean the probe holders with warm water and a damp cloth to remove all traces of gel
(soaking may be required to remove excess gel).

MOD Clean the drive head and media with the vendor-supplied cleaning kit. Advise the user to
5 repeat this often, to prevent future problems. MOD disks must be stored away from dust and
cigarette smoke. Do not use alcohol or benzene to clean the MOD cartridge.

DVD - CDRW Clean the drive head and media with the vendor-supplied cleaning kit. Advise the user to
6 Drive repeat this often, to prevent future problems. CDs must be stored away from dust and cigarette
smoke. Do not use alcohol or benzene to clean the CD drive.

7 Peripherals Clean the peripherals in accordance with the respective manufacturer’s directions.

Chapter 10 - Care and Maintenance 10-11

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

10-4-4-2 Disinfection

NOTICE IMPORTANT - To avoid contamination when the system is in use during operations, always
cover the keyboard and the monitor with the OR covers provided for this purpose.

The disinfection procedures described in this section should be routinely performed by medical
personnel, as shown in Table 10-8. The information is provided in this manual for reference purposes.

Table 10-8 Routine Disinfection Procedures

What? When? How? Materials? Who?

Keyboard and Trackball Weekly. Switch the system off! Use a 70:30 Staff users/doctors
In event of Disinfectant with a mixture of
contamination, 70:30 mixture of isopropyl
clean immediately isopropyl alcohol and alcohol and
with a 70:30 water. water.
mixture of isopropyl Never allow liquid to
alcohol and water. flow into the keyboard!

Monitor display-surface Weekly. Clean with dry soft, Soft, Staff users/doctors
In event of lint-free cloth. lint-free cloth.
contamination, When contaminated Disinfect with a
clean immediately with blood or other 70:30 mixture of
with a 70:30 stains secretions, use a isopropyl
mixture of isopropyl 70:30 mixture of alcohol and
alcohol and water. isopropyl alcohol and water.
water.

Devices' external surfaces Weekly. Clean the washable Use a soft, Trained cleaning staff
(incl. monitor housing, handle In event of outer surfaces with a non-abrasive
and SafeLock Cart wheels) contamination, soft, non-abrasive cloth folded cloth or
clean immediately including the SafeLock sponge with a
with a 70:30 Cart wheels. Do not use mild, general
mixture of isopropyl abrasive powder or purpose,
alcohol and water. strong non-abrasive
chemicals! soap and water
solution.

10-12 Section 10-4 - System Maintenance

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

10-4-5 Physical Inspection

Table 10-9 Physical Checks

Step Item Description

1 Labeling Verify that all system labeling is present and in readable condition.

2 Scratches and Dents Inspect the system for dents, scratches or cracks.

Clean the LCD Display Cover as described in Table 10-7 on page 10-11
3 LCD Display Cover Verify ease of up/down movement and make sure that the LCD Display cover holds
its set position when open and that there is no play on the mechanism.
Check that the cover latches open and lock correctly.

Clean the LCD Display as described in Table 10-7 on page 10-11

Inspect the LCD Display for scratches and raster burns.
4 LCD Display
Verify proper operation of Contrast and Brightness controls. For details, see "LCD
Display Adjustment and Calibration" on page 3-76.

Clean the Control Panel and Keyboard as described in Table 10-7 on page 10-11
Inspect the Control Panel and Keyboard. Note any damaged or missing items.
5 Control Panel and Keyboard
(Replace faulty components, as required).

Verify proper operation of Control Panel backlighting and TGC sliders.

Clean the probe holders as described in Table 10-7 on page 10-11.

6 Probe Holders
Inspect the Probe Holders for cracks or damage.

Check all four SafeLock Cart wheels and castors for wear.
Check the brakes on each of the two front wheels. Make sure that pressing the
brake locks the wheel, preventing it from swivelling or rolling and therefore stopping
7 SafeLock Cart movement of the SafeLock Cart. Verify that releasing the brakes allows free
movement of the SafeLock Cart.
Check the SafeLock Cart raise/lower motion and verify proper operation of the
release mechanism.

Clean the drive head and media with the vendor-supplied cleaning kit. Advise the
MOD user to repeat this often, to prevent future problems. MOD disks must be stored
8
(if option installed) away from dust and cigarette smoke. Do not use alcohol or benzene to clean the
MOD cartridge.

Clean the drive head and media with the vendor-supplied cleaning kit. Advise the
9 DVD- CDRW Drive user to repeat this often, to prevent future problems. CDs must be stored away from
dust and cigarette smoke. Do not use alcohol or benzene to clean the CD drive.

Check all internal cable harnesses and connectors for wear, and secure connector
10 Cables and Connectors
seating. Pay special attention to probe strain or bend reliefs.

Check the power cord for cuts, loose hardware, tire marks, exposed insulation or
other deterioration, and verify continuity. Tighten the clamps that secure the power
11 Power Cord
cord to the unit and the outlet plug to the cord.
Replace the power cord and clamp, as required.

Chapter 10 - Care and Maintenance 10-13

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Table 10-9 Physical Checks (cont’d)

Step Item Description

Check to ensure that all EMI shielding, internal covers, air flow panels and screws
12 Shielding and Covers are in place.
Missing covers and hardware could cause EMI/RFI problems during scanning.

Check and clean the peripherals according to the manufacturer’s directions.

13 Peripherals To prevent EMI or system overheating, dress the peripheral cables inside the
peripheral cover.

14 External I/O Check all connectors for damage and verify that the labeling is good.

15 Power and System Status

Check for proper operation of all Power and System Status Indicators.
Indicators

Check that the battery is not damaged, does not leak, does not emit an odor, and
is not deformed or discolored. Perform the Battery Parameters Test as described
16 Battery in "Battery Parameters Test" on page 7-102.
Observe all warnings and cautions for battery handling, recharging, storing, and/or
disposal, as listed in "Vivid q N Battery Safety" on page 1-15.

10-4-6 Optional Diagnostic Checks

To complete the periodic maintenance checks, perform the diagnostic tests as described in
- Diagnostics/Troubleshooting.

• Review the system error log for any problems.

• Check the temperature log to see if there are any trends that could cause problems in the future.
• Check voltages, fans and battery.

10-14 Section 10-4 - System Maintenance

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 10-5
Probe Maintenance

WARNING Any evidence of wear on a probe indicates that it must not be used. Improper handling may
easily damage ultrasound probes. See the Vivid q N User Manual and also refer to the probe
manufacturer’s handling instructions, for more details.
Failure to follow these precautions can result in serious injury and equipment damage.
Failure to properly handle or maintain a probe may also void its warranty.

10-5-1 Probe Checks

Table 10-10 Probe Checks

Step Item Description

Check there are no traces of gel on the probe holders. If any gel present, clean the probe
1 Probe Holder holders with warm water and a damp cloth to remove all traces of gel (soaking may be required
to remove excess gel).

Check all the probes for wear and tear on the lens, cable and connector. Look for bent pins on
the connector and in the connector socket on the unit. Remove any dust from inside the
connector sockets.
2 Probes Verify that the EMI fingers around the probe connector socket housing are intact.
Check the probe locking mechanism and probe switch.
Perform a visual check of transducer pins and connector sockets before connecting a probe.
Verify that the system properly recognizes all probes.

10-5-2 Probe Handling

All Vivid q N probes are designed and manufactured to provide trouble-free, reliable service. To ensure
this, the correct handling of probes is important and the following points should be noted:
• Do not drop a probe or strike it against a hard surface, as this may damage the probe elements and
the acoustic lens, or may crack the housing.
• Do not use a cracked or damaged probe. Any evidence of wear indicates the probe must not be
used. Call your field service representative immediately for a replacement.
• Perform a visual check of the probe pins and system sockets before plugging in a probe
• Avoid pulling, pinching or kinking the probe cable, since a damaged cable may compromise the
electrical safety of the probe.
• To avoid the risk of a probe accidentally falling, do not allow the probe cables to become entangled
with, or to be caught in the SafeLock Cart wheels.
• Protect the probe when moving the unit.
• Use a soft cloth and warm, soapy water to clean the probe.

NOTE: For detailed information on handling endocavity probes, refer to the appropriate supplementary
instructions for each probe.

Chapter 10 - Care and Maintenance 10-15

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

10-5-3 Basic Probe Care

The Vivid q N User Manual and the individual probe manufacturers’ handling cards provide a complete
description of probe care, maintenance, cleaning and disinfection. Ensure that you are completely
familiar with the proper care of GE probes.

NOTE: The most recent, up-to-date information on probes and probe care is available at:
http://www.gehealthcare.com/usen/ultrasound/products/probe_care.html

WARNING Any evidence of wear on a probe indicates that it must not be used. Ultrasound probes can be
easily damaged by improper handling. See the Vivid q N User Manual and also refer to the probe
manufacturer’s care cards, for more details.

NOTE: Failure to follow these precautions can result in serious injury and equipment damage. Failure
to properly handle or maintain a probe may also void its warranty.

Always perform a visual check of the probe pins and system sockets before plugging in a probe.

When handling probes, always observe the precautions listed in "Probe Handling" on page 10-15.

The TEE and Interoperative probes often have special usage considerations; always refer to the
individual probe manufacturers’ handling instructions/user manual.

10-5-4 Probe Cleaning

10-5-4-1 Basic Probe Cleaning

NOTE: For details on general probe cleaning, refer to the information provided in the Vivid q N User
Manual.

NOTE: For specific probe cleaning instructions, refer to the individual probe Users Manual (or care card
supplied with the probe).

CAUTION Failure to follow the prescribed cleaning or disinfection procedures will void the probe’s
warranty. DO NOT soak the probe or wipe the probe lens with any product not listed in the
Vivid q N User Manual. Doing so could result in irreparable damage to the probe and/or Vivid q N
system. Follow the care instructions supplied with the probe.

CAUTION To help protect yourself from blood-borne diseases when cleaning and handling probes, wear
approved, non-allergic disposable gloves.

WARNING Always disinfect a defective probe before returning it to the manufacturer. Be sure to
tag the probe as being disinfected.

10-16 Section 10-5 - Probe Maintenance

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

10-5-4-2 General Probe Cleaning Instructions

WARNING Neurological procedures must NOT be performed on a patient with Creutzfield-Jacob

disease because probes that have been used for such examinations cannot be
adequately sterilized.

WARNING Neurological and intraoperative procedures must be performed with the use of legally
marketed, sterile, pyrogen-free probe sheaths. Probes used during neurological
surgery must NOT be sterilized with liquid chemical sterilants because of the possibility
of neurotoxic residue remaining on the probe.
10-5-4-2-1 Cleaning and Sterilizing Probes Used Externally

Table 10-11 Cleaning & Sterilizing Procedure for Probes Used Externally
Step Description
1 To protect yourself from blood-borne diseases, wear approved, non-allergic disposable gloves.

2 Do not immerse the connector or its strain relief in solution. Use ultrasound probe cleaning towels.
Wash the probe and probe cable in warm soap and water solution (below 80°F). Use only mild
non-abrasive soap.

3 Follow the manufacturer’s cold sterilization instructions to disinfect the probe, including concentration
and soaking time; 10 minutes is a typical disinfecting period.

4 Follow step 3 for a much longer duration to sterilize the probe; 10 hours is a typical cold chemical
sterilization duration.

5 When complete, thoroughly rinse the washed lens in clear water. Apply sterile distilled water for at
least 60 seconds. Air dry.

6 Check the lens for cracking and the cable insulation for separation.

7 Store the probe in its carrying case.

10-5-4-2-2 Cleaning and Sterilizing Probes Used Internally

Table 10-12 Cleaning & Sterilizing Procedure for Probes (TEE) Used Internally
Step Description
1 To protect yourself from blood-borne diseases, wear approved, non-allergic disposable gloves.

2 Do not immerse the connector or its strain relief in solution. Use ultrasound probe cleaning towels.
Wash the probe and probe cable in warm soap and water solution (below 80°F). Use only mild
non-abrasive soap.

3 Follow the manufacturer’s cold sterilization instructions to disinfect the probe, including concentration
and soaking time; 10 minutes is a typical disinfecting period.

4 Follow step 3 for a much longer duration to sterilize the probe; 10 hours is a typical cold chemical
sterilization duration.

5 When complete, thoroughly rinse the washed lens in clear water. Apply sterile distilled water for at
least 60 seconds. Air dry.

6 Check the lens for cracking and the cable insulation for separation.

7 Store the probe in its carrying case.

Chapter 10 - Care and Maintenance 10-17

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

10-5-5 Returning and Shipping of Defective Probes

WARNING Always disinfect a defective probe before returning it to the manufacturer. Be sure to
tag the probe as being disinfected.

CAUTION To help protect yourself from blood-borne diseases when cleaning and handling probes, wear
approved, non-allergic disposable gloves.

Equipment being returned must be properly clean and free of blood and other potentially infectious
contaminants.

GE policy states that body fluids must be properly removed from any part or equipment prior to
shipment. GE employees, as well as customers, are responsible for ensuring that parts/equipment have
been properly decontaminated prior to shipment. Under no circumstances should a part or equipment
be shipped before being visibly clean and properly disinfected.

The purpose of the regulation is to protect employees in the transportation industry, as well as the
persons who will receive and/or open the package.

NOTE: The US Department of Transportation (DOT) has ruled that “items that were saturated and/or
dripping with human blood that are now caked with dried blood; or which were used or intended
for use in patient care” are “regulated medical waste” for transportation purposes and must be
transported as a hazardous material.

10-18 Section 10-5 - Probe Maintenance

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 10-6
Electrical Safety Tests
10-6-1 Safety Test Overview
The electrical safety tests in this section are based on and conform to NFPA 99 (For USA) and IEC
60601-1 Medical Equipment Safety Standards. They are intended for the electrical safety evaluation of
cord-connected, electrically operated, patient care equipment. If additional information is needed, refer
to the NFPA 99 (for USA) and IEC 60601-1 documents.

WARNING THE USER MUST ENSURE THAT THE SAFETY INSPECTIONS ARE PERFORMED AT
LEAST EVERY 12 MONTHS ACCORDING TO THE REQUIREMENTS OF THE PATIENT
SAFETY STANDARD IEC-EN 60601-1. ONLY TRAINED PERSONS ARE ALLOWED TO
PERFORM THE ABOVE-MENTIONED SAFETY INSPECTIONS.

CAUTION Compare all safety-test results with safety-test results of previously performed safety tests e.g.
last year etc. in event of unexplainable abrupt changes of safety-test results, consult
experienced authorized service personnel or ge for further analysis.

CAUTION To avoid the risk of electrical shock, the unit under test must not be connected to other electrical
equipment. Remove all interconnecting cables and wires. The operator and patient must not
come into contact with the unit while the tests are being performed.

CAUTION Possible risk of infection. Do not handle soiled or contaminated probes and other components
that have been in patient contact. Follow appropriate cleaning and disinfecting procedures
before handling the equipment.

Test the system, peripherals and probes for current leakage.

WARNING EXCESSIVE CURRENT LEAKAGE CAN CAUSE FATAL INJURY.

EXCESSIVE CURRENT LEAKAGE CAN INDICATE DEGRADATION OF INSULATION OR
OTHER PART AND COULD POTENTIALLY CAUSE ELECTRICAL FAILURE. DO NOT
USE PROBES OR EQUIPMENT THAT HAVE EXCESSIVE CURRENT LEAKAGE.

NOTICE When the SafeLock Cartis connected to the wall outlet and the main circuit breaker is in the ON position,
the AC Box Fan is operated - even if the system power is turned OFF.

To minimize the risk of a probe causing electrical shock, the customer should observe the following
recommendations:
• Do not use a probe that is cracked or damaged in any way

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

• Check probe current leakage, as shown below:

Probe Frequency for Checking

Once per year

Surface
(or in accordance with QA program)

Twice per year

Endocavitary (or in accordance with QA program)

Any probe Whenever damage is suspected

NOTE: Because the Vivid q N scanner is operated from low voltage DC (considered extremely safe
extra low voltage) and because the transformer is enclosed in plastic parts only (and therefore
does not have any accessible metal parts), when the scanner is not mounted on the
SafeLock Cart, it is not necessary to perform the following safety tests (i.e., they apply only to
the SafeLock Cart itself):

• Chassis Current Leakage Test

• Grounding Continuity Test

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

10-6-2 GE Current Leakage Limits

The following limits are summarized for NFPA 99 (for USA) and IEC 60601-1 Medical Equipment Safety
Standards. These limits are GE standards and in some cases are lower than the above standards listed.

Table 10-13 Chassis Current Leakage Limits - Accessible Metal Surfaces

Country Normal Condition Open Ground Reverse Polarity Open Neutral

USA N/A 0.3 mA 0.3 mA N/A

Other 0.1 mA 0.5 mA 0.5 mA 0.5 mA

Table 10-14 Type BF Applied Part Current Leakage Limits

- Non-Conductive (Floating) Surface and Cavity Probes

Normal Open Reverse Open Mains

Country Condition Ground Polarity Neutral Applieda

USA 0.05 mA 0.05 mA 0.05 mA 0.05 mA N/A

Other 0.1 mA 0.5 mA 0.5 mA 0.5 mA 5.0 mA

a. Mains Applied is the Sink Leakage Test. In this test, mains (supply) voltage is supplied to the part or equipment to
determine the amount of current that will pass (sink) to Ground if a patient comes into contact with the part.

Table 10-15 Type CF Applied Part Current Leakage Limits - Surgical Probes and ECG Connections

Normal Open Reverse Open Mains

Country Condition Ground Polarity Neutral Applieda

USA 0.01 mA 0.05mA 0.05 mA N/A 0.025 mA

Other 0.01 mA 0.05 mA 0.05 mA 0.05 mA 0.05 mA

a. Mains Applied is the Sink Leakage Test. In this test, mains (supply) voltage is supplied to the part or equipment to
determine the amount of current that will pass (sink) to Ground if a patient comes into contact with the part.

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

10-6-3 Outlet Test Wiring Arrangement - USA & Canada

Test all outlets in the area for proper grounding and wiring arrangement by plugging in the neon outlet
tester and noting the combination of lights that are illuminated. Any problems found should be reported
to the hospital immediately and the receptacle should not be used.

Figure 10-1 Typical Outlet Tester

NOTE: No outlet tester can detect the condition in which the Neutral (grounded supply) conductor and
the Grounding (protective earth) conductor have been reversed. If later tests indicate high
current leakages, this should be suspected as a possible cause and the outlet wiring should be
visually inspected.

10-6-4 SafeLock Cart - Grounding Continuity

CAUTION Electric Shock Hazard!
The patient or operator must not come into contact with the equipment during this test.

NOTE: This test is applicable to the SafeLock Cart only. It is not necessary to perform this test on the
Vivid q N scanner (for details, refer to the note on page 10 - 20).

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Measure the resistance between the third pin of the attachment plug and any exposed metal parts on
the SafeLock Cart. The Ground wire resistance should be less than 0.2 Ohms. Refer to the procedure
in the IEC 601-1.1.

GROUND PIN

OHMMETER

ACCESSIBLE METAL PARTS

such as:
a) Potential Equalization Connector
b) Rear Panel Connector
c) Any Caster/Wheel support
d) Any accessible metal screws on rear side of cart

Figure 10-2 Ground Continuity Test - SafeLock Cart

10-6-4-1 Ground Continuity Testing - Generic Procedure

NOTE: Follow the steps below to test the Ground wire resistance. If the test passes, there is no safety
risk. However, the input power cable should be tested with a substitute Safety Tester.

1.) Connect one of the Ohmmeter probes to the tested AC wall outlet cable side (Ground pin).
2.) Using the other Ohmmeter probe, touch the exposed metal part of the SafeLock Cart.
3) Set the meter Function switch to the Resistance position.
4) Measure and record the Ground wire resistance.
This should be less than 0.2 Ohms.

NOTE: Since very low resistance is measured, the Ohmmeter probe resistance should be subtracted
from the reading.

NOTE: Electrical leakage testing may be accomplished with any calibrated Electrical Safety Analyzer
tool compliant with AAMI/ESI 1993 or IEC 60601 or AS/NZS 3551.

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

10-6-5 SafeLock Cart - Chassis Current Leakage Test

10-6-5-1 Definition
This test measures the current that would flow in a grounded person who touched accessible metal
parts of the bedside station, if the Ground wire should break. The test verifies the isolation of the power
line from the chassis.

The meter is connected from accessible metal parts of the case to Ground. Measurements should be
made with the unit ON and OFF, with the power line polarity Normal and Reversed. Record the highest
reading.

DANGER ELECTRIC SHOCK HAZARD.

WHEN THE METER'S GROUND SWITCH IS OPEN, DO NOT TOUCH THE UNIT!

CAUTION Equipment damage possibility.

Never switch the polarity and the neutral status when the unit is powered ON. Be sure to turn the
unit power OFF before switching them using the Polarity switch and/or the Neutral switch.
Otherwise, the unit may be damaged.

10-6-5-2 Generic Procedure

The test verifies the isolation of the power line from the chassis. The testing meter is connected from
accessible metal parts of the case to Ground. Measurements should be made with the unit ON and
OFF, with the power line polarity Normal and Reversed. Record the highest reading of current.

Figure 10-3 Set Up for Chassis Source Current Leakage, IEC 601-1 Clause 19
Continuous Current Leakage and Patient, Auxiliary Currents

When using the Microguard or a similar test instrument, its power plug may be inserted into the wall
outlet and the equipment under test be plugged into the receptacle on the panel of the meter. This
places the meter in the grounding conductor and the current flowing from the case to Ground will be
indicated in any of the current ranges. The maximum allowable limit for chassis source leakage is shown
in Table 10-13 on page 10-21.

NOTE: Electrical leakage testing may be accomplished with any calibrated Electrical Safety Analyzer
tool compliant with AAMI/ESI 1993 or IEC 60601 or AS/NZS 3551.

10-24 Section 10-6 - Electrical Safety Tests

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

10-6-5-3 Data Sheet for Chassis Source Current Leakage

The Chassis Source Current Leakage Test passes when all readings measure less than the values shown
in Table 10-13. Record all data.

Table 10-16 Typical Data Sheet for Chassis Source Current Leakage Test

Unit Tester Tester Test 1 Test 2 Test 3 Test 4 Test 5

Power Polarity Neutral or Probe Caster CRT (Optional) (Optional)
Switch Ground Connector Wheel
Switch
Enter Name of tested peripheral here:

ON NORM OPEN

ON NORM CLOSED

ON REV OPEN

ON REV CLOSED

OFF NORM OPEN

OFF NORM CLOSED

OFF REV OPEN

OFF REV CLOSED

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

10-6-6 Isolated Patient Lead (Source) Leakage – Lead-to-Ground

10-6-6-1 Definition
This test measures the current which would flow to Ground from any of the isolated ECG leads. The
meter simulates a patient who is connected to the monitoring equipment and is grounded by touching
some other grounded surface.

Measurements should be made with the Ground open and closed, with power line polarity normal and
reversed, and with the ultrasound console OFF and ON. For each combination the operating controls,
such as the lead switch, should be operated to find the worst case condition.

CAUTION Equipment damage possibility. To avoid damaging the unit, never switch the polarity and the
neutral status when the unit is powered ON. Be sure to turn the unit power OFF before switching
them, using the Polarity switch and/or the Neutral switch.

10-6-6-2 Generic Procedure

Measurements should be made with the Ground Open and Closed, with power line polarity Normal
and Reversed, and with the Vivid q N unit ON and OFF. For each combination, the operating controls
(such as, the lead switch) should be operated to find the worst case condition.

Appliance power switch

(use both "OFF" and “ON” positions) Patient lead selector switch (if any)
The connection is at service entrance (activated as required)
or on the supply side of a separately
Polarity reversing switch
derived system
(use both positions) Patient connected leads
Appliance
H (Black)
H
POWER
N
OUTLET
N (White)
G Internal
circuitry Between each patient
lead and Ground
G (Green)

Building Insulating surface

Ground
Current meter
Grounding contact switch (use in both H = Hot
“open” and “closed” positions) N = Neutral (grounded)
G = Grounding conductor

Figure 10-4 Test Circuit for Measuring Non-Isolated Patient Leads

NOTE: Electrical leakage testing may be accomplished with any calibrated Electrical Safety Analyzer
tool compliant with AAMI/ESI 1993 or IEC 60601 or AS/NZS 3551.

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

10-6-7 Isolated Patient Lead (Source) Leakage – Lead-to-Lead

NOTE: Refer to the procedure in the IEC 60601-1.

NOTE: Electrical leakage testing may be accomplished with any calibrated Electrical Safety Analyzer
tool compliant with AAMI/ESI 1993 or IEC 60601 or AS/NZS 3551.

10-6-8 Isolated Patient Lead (Sink) Leakage - Isolation Test

NOTE: Refer to the procedure in the IEC 60601-1.

NOTE: Electrical leakage testing may be accomplished with any calibrated Electrical Safety Analyzer
tool compliant with AAMI/ESI 1993 or IEC 60601 or AS/NZS 3551.

CAUTION Line voltage is applied to the ECG leads during this test. To avoid the risk of possible electric
shock, the system being tested must not be touched by anyone (patient or operator), while the
ISO TEST switch is depressed.

NOTE: It is not necessary to test each lead individually, or power condition combinations, as required
in previous tests.

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

10-6-8-1 Data Sheet for ECG Current Leakage

The test passes when all readings measure less than the values shown in the tables below. Record all
data.

Table 10-17 Maximum Allowance Limit for ECG Lead Leakage Test to Ground

Maximum
Allowance Limit

AC Power GROUND GROUND

Source OPEN CLOSED
Patient Lead-to-Ground Current Leakage Test 115V 10uA 10uA
and
220/240V 500uA 10uA
Patient Lead-to-Lead Current Leakage Test

Table 10-18 Maximum Allowance Limit for ECG Lead Isolation Sink Test

AC Power Maximum
Source Allowance Limit
115V 20uA
Patient Lead Isolation Current Test
220/240V 5mA

Table 10-19 Typical Data Sheet for ECG Lead-to-Lead Test

Tester Tester Tester Lead Selector

ECG Polarity Ground
Power Switch Switch RL RA LA LL C
ON NORM CLOSED

ON REVERSE CLOSED
ON NORM OPEN

ON REVERSE OPEN

OFF NORM CLOSED

OFF REVERSE CLOSED

OFF NORM OPEN

OFF REVERSE OPEN

10-28 Section 10-6 - Electrical Safety Tests

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

10-6-9 Probe Current Leakage Test

10-6-9-1 Definition
This test measures the current that would flow to Ground (from any of the probes) through a patient who
is being scanned, and who becomes grounded by touching some other grounded surface.

10-6-9-2 Generic Procedure

Measurements should be made with the Ground OPEN and CLOSED, with power line polarity Normal
and Reversed, and with the unit OFF and ON. For each combination, the probe must be active to find
the worst case condition.

POLARITY REVERSING SWITCH

H (BLACK) PROBE

CONSOLE
POWER N (WHITE)
OUTLET

G (GREEN)

MOMENTARY
SWITCH LEAKAGE TEST
METER

Figure 10-5 Set Up for Probe Current Leakage Test

NOTE: Each probe will have a certain amount of current leakage, depending on its design. Small
variations in probe current leakages are normal from probe to probe. Other variations will result
from differences in line voltage and test lead placement.

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

10-6-9-3 No Meter Probe Adapter Procedure

Figure 10-6 Check Without Probe Adapter

Follow these steps to test each transducer for current leakage.

1.) Turn the Vivid q N unit OFF.

2.) Plug the unit into the test meter, and the meter into the tested AC wall outlet.
3.) Plug the external probe into the meter “EXTERNAL” connector.
4.) Set the meter's “FUNCTION” switch to EXTERNAL position.
5.) Connect the probe for test with the connector of the console.
6.) Add the saline probe and the imaging area of the probe into the saline bath.
7.) Turn unit power ON for the first part; turn it OFF for the second half.
8.) Depress the ISO TEST rocker switch and record the highest current reading.
9.) Follow the test conditions described in Table 10-20 for every transducer.
10.)Keep a record of the results with other hard copies of Preventive Maintenance data or corrective
actions taken.

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

10-6-9-4 Data Sheet for Transducer Source Current Leakage

The test passes when all readings measure less than the values shown in Table 10-14 and Table 10-15.
Record all data.

CAUTION When power to the unit is ON, never switch the Polarity and the status of Neutral. Be sure to turn
OFF power to the unit before switching them, using the POLARITY switch and/or the NEUTRAL
switch. Failure to comply with this warning may cause damage to the unit!

Table 10-20 Typical Data Sheet for Transducer Source Current Leakage Test

Transducer Tested:

Tester Tester
Power GROUND
POLARITY or NEUTRAL
Unit Power Switch Switch Measurement

ON NORM OPEN

ON NORM CLOSED

ON REV OPEN

ON REV CLOSED

OFF NORM OPEN

OFF NORM CLOSED

OFF REV OPEN

OFF REV CLOSED

Chapter 10 - Care and Maintenance 10-31

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DIRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL

Section 10-7
Excessive Current Leakage
10-7-1 Possible Causes of Excessive Current Leakage

10-7-1-1 Chassis Fails

Check the Ground on the power cord and plug for continuity. Ensure the Ground is not broken, frayed,
or intermittent. Replace any defective part.

Tighten all Grounds. Ensure star washers are under all Ground studs.

Inspect wiring for bad crimps, poor connections, or damage.

Test the wall outlet; verify it is grounded and is free of other wiring abnormalities. Notify the user or
owner to correct any deviations. As a work around, check the other outlets to see if they could be used
instead.

NOTE: No outlet tester can detect the condition where the white neutral wire and the green grounding
wire are reversed. If later tests indicate high current leakages, this should be suspected as a
possible cause and the outlet wiring should be visually inspected.

10-7-1-2 Probe Fails

Test the probe in another connector to verify if the fault lies with the probe or the scanner.

NOTE: Each probe will have some amount of leakage, depending on its design. Small variations in
probe current leakages are normal from probe to probe. Other variations will result from
differences in line voltage and test lead placement. The maximum allowable current leakage for
body surface contact probes differs from that of inter-cavity probes. Be sure to enter the correct
probe type in the appropriate space on the check list.

If excessive current leakage is slot dependent, inspect the system connector for bent pins, poor
connections, and Ground continuity.

If the problem remains with the probe, replace the probe.

10-7-1-3 Peripheral Fails

Tighten all Grounds. Ensure star washers are under all Ground studs.

Inspect wiring for bad crimps, poor connections, or damage.

10-7-1-4 Still Fails

If all else fails, begin isolation by removing the probes, external peripherals, then the on-board
peripherals (one at a time) while monitoring the current leakage measurement.

10-7-1-5 New Unit

If the current leakage measurement tests fail on a new unit and if the situation cannot be corrected,
submit a Safety Failure Report to document the system problem. Remove the unit from operation.

10-7-1-6 ECG Fails

Inspect cables for damage or poor connections.

This page was intentionally left blank.

10-32 Section 10-7 - Excessive Current Leakage

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