Q5: What is Project Management? Q6: What is ISO Standard ?

Q7: What is Software

Measurement? Q8: What is Cobit? Q9: Explain ETVX Model? Q10: What is “Software
Development Life Cycle”? Q11: What is CMMI? Explain its Steps? Q12: What is PDCA
Model 13: What is ISO 9000? Q14: Explain IDEAL Model? Q15: Explain ITIL
Model Q16: What is Cobit? Q17: What is Software Measurement Q18: What is
Service Transition? Q19: What is IDEF1X? Q20: What is ISO 9004-2000? Q21:
What is Customer Satisfaction?

Which is the Domain of COBIT is concerned with “Actual delivery of required

services, which range from traditional operational over security and continuity
aspects to training”?
A. Planning and Organization
B. Monitoring and Evaluation
C. Acquisition and Implementation
*D. Delivery and Support

Which is known as the following reason for measure: Identify roadblocks, root
causes, inefficiencies, and other opportunities for improving product quality and
process performance
*A. Improve
B. Evaluate
C. Characterize
D. Predict
In SMARTQ framework what does the term ‘A’ denotes:
A. Aptitude
B. Aligned
*C. Ability
D. Assurance
Which is the Domain of COBIT is concerned with “Actual delivery of required
services, which range from traditional operational over security and continuity
aspects to training”?
A. Planning and Organization
B. Monitoring and Evaluation
C. Acquisition and Implementation
*D. Delivery and Support
Q4: Which of the following company proposed ETVX model?
*A. IBM
B. Nokia
C. Apple
D. Oracle
Which of the following model is regarded as Upgrade to ODA Model by checking the
results against a plan?
*A. Shewhart Cycle
B. IDEF
C. IDEAL
D. Six Sigma
Which of the following ISO standard gives the requirements for what the
organization must do to manage processes affecting quality of its products and
services?
A. ISO 9000
B. ISO 9004
C. ISO 8000
* D. ISO 9001
What is known as “the time to analyze, design, implement, test, and distribute a
change to all users”?
A. Timeliness
 B. Quality Control
*C. MTTC
D. None of these
If D*V*F>R , what does f represent?
A. Resistance to change
* B. First steps towards Vision
C. Vision of a Future state
D. Dissatisfaction with Status
Which is the Top Belt of Lean Six Sigma?
A. Yellow
*B. Black
C. Red
D. Green
Identify the missing value in Diagram?
*A. Control Objectives
B. Resources
C. Objectives
D. None of the above
What is meant by Lean?
A. Spending resources for which the customer doesn’t perceive values
*B. the identification and elimination of waste
C. Improving Software Process
D. None of these
Quality Planning, Error Proofing, Capability Evaluations, and Quality Education
cum Training are part of which of the following costs?
A. Cost of Poor Quality
B. Appraisal Costs
* C. Prevention Costs
D. None of these
Under DMAIC, what does “A” stands for:
A. Analytical
* B. Analyze
C. Assure
D. Assume
A _________ Measurement is needed to determine the exact starting point for each
project contract primary (Y) and secondary metrics(y's).
A. Goal
B. Objective
* C. Baseline
D. Target
In IDEF3, model, Unit is behavior is denoted by:
A. Circles
B. Arcs
C. Junction Box
*D. Boxes
What is ISO 9000?
ISO 9000 is a set of international standards that define the required elements of
an effective quality management system (QMS). These standards are designed to help
organizations ensure they meet the needs of customers and other stakeholders while
meeting statutory and regulatory requirements related to a product or service. ISO
9000 standards can be applied to any company and have been adopted by the United
States as the ANSI/ASQC Q90 series.
What is PDCA Model
The PDCA Model, also known as the Deming Cycle, is a four-step management method
used in business for the control and continuous improvement of processes and
products. PDCA stands for:
- Plan: Identify a goal or a necessary change and plan the change.
- Do: Implement the change on a small scale.
- Check: Use data to analyze the results of the change and determine whether it
made a difference.
- Act: If the change was successful, implement it on a wider scale and continuously
assess your results; if the change did not work, begin the cycle again.
What is Process Improvement
Process improvement is a methodology within project management, specifically in
manufacturing, that helps you take in and evaluate feedback about your processes to
ensure continual improvement. Its aim is to always be improving the efficiency and
effectiveness of your business strategy, customer or manufacturing processes.
What is Project Management?
Project management involves planning, organizing, and controlling project
activities to achieve specific goals, utilizing resources such as time, money, and
materials efficiently and effectively.
What is ISO 9000?
ISO 9000 is a set of international standards that define the required elements of
an effective quality management system (QMS). These standards are designed to help
organizations ensure they meet the needs of customers and other stakeholders while
meeting statutory and regulatory requirements related to a product or service. ISO
9000 standards can be applied to any company and have been adopted by the United
States as the ANSI/ASQC Q90 series.
What is Software Measurement?
A measurement is a manifestation of the size, quantity, amount, or dimension of a
particular attribute of a product or process. Software measurement is a titrate
impute of a characteristic of a software product or the software process.
What is Cobit?
COBIT (Control Objectives for Information and Related Technology) is a framework
used globally for IT management and governance. It provides comprehensive
guidelines for managing IT processes effectively, covering areas such as risk
management and performance measurement. COBIT is designed to bridge gaps between
business risks, technical issues, and control needs, helping organizations
structure their IT processes in a manageable way. It aims to offer standardized IT
control objectives to support business managers and auditors in their daily
operational needs.
What is “Software Development Life Cycle”?
The software development life cycle (SDLC) is a structured process used to design,
develop, and test good quality software. SDLC, or software development life cycle,
is a method that defines the entire software development process step by step.
aims to achieve the goal of having good product quality and meeting customer
requirements
What is CMMI? Explain its Steps?
CMMI (Capability Maturity Model Integration) is a process level improvement
training and appraisal program. Administered by the CMMI Institute, it helps
organizations improve their performance by providing a clear definition of what an
organization should do to promote behaviors that lead to improved performance.
There are five maturity levels in CMMI:

1. Initial: Essentially uncontrolled

2. Repeatable: Product management procedures defined and used
3. Defined: Process management procedures and strategies defined and used
4. Managed: Quality management strategies defined and used
5. Optimizing: Process improvement strategies defined and used