Internet                                                                        Internet
Typical Office Network                                                                Connections on
                                                                                                              the back of IP9g
                                         Your internet service provider will
                                        have a router wherever their service                     Router
                                                enters your building.
                                           The router creates your office                                                LAN
                         Router           network (a Subnet) where PC’s
                                        printers etc. are connected and can
                                             access the internet but are
                                          protected from access by other
                                                   internet users.
                                        (Routers have an “Internet Port and
                                                usually 4 LAN ports.)
                                                                               Larger networks may have a “data switch”:
                                                                                                                                                     IP9g IP Speakerphone
        Cables in wall
      from equipment
       room to offices                                                                                                                               Quick Reference Guide
                                                                                 24-port
Installation
Desktop installation
Choose the desired angle of the phone on your desk by
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inserting the stand into the two slots nearer the top for
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Angle “A” or two slots further from the top for Angle “B”.
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Wall mounted installation
NOTE: Wall mount bracket sold separately.
                                                                      A POE (Power Over Ethernet) data switch can
                                                                      be used to eliminate the power adapter at the
                                                                      phone… the phone is powered on the same
                                                                      data cable with the data for phone operation.
                                                                                           Shop XBLUE POE Data switches:
                                                                                                                                                Extension Name :
                                                                                           https://xblue.com/product/8-port-poe-switch/
                                                                                                                                              Extension Number :
                                                                                        Shop WIFI Adapters:
Connections
                                                                                        https://xblue.com/product/ip9gwifi/                                                  default 1111
                                                                                                                                             Voicemail Password :
 1.   USB port: WIFI, Bluetooth, Adapters sold separately.
 2.   Power Adapter connector.                                                                                                                                               default 123
                                                                                                                                          Menu-System Password :
 3.   Network port: Connect to your network.
 4.   PC port: Can be used to connect PC.                                                         Shop Bluetooth Adapters:
 5.   Headset port: headset sold separately.
                                                                                 https://xblue.com/product/ip9gbtd/
 6.   Handset port: Connect the handset.                                                                                                                                                                                          IP9g QRG 20200521-v4
 Making a Call                                                     Conference - Phone                                                Call Recording                                                  Call Forward                                    [CFwd]
    1. From idle (not in use), begin to dial a number.            You can build a conference of 3-parties at your phone:                                                                            There are three types of Call Forward that can be used:
        (Call Display prompts will appear.)                           1. Make your first call then press Conference Key                                                                                 • Unconditional - forward all calls.
                                                                                                                                    There are two methods to record calls:
    2. When the full number is input:                                 2. Make the second call.                                                                                                          • Busy - forward calls only when busy.
                                                                                                                                      • Recordings stored on the server. 500 minutes max on
            1. Lift the handset, or                                   3. When the second call is connected press                                                                                        • No Answer - forward calls when they go unanswered.
                                                                      4. The 3-parties are joined.                                         XBLUE Cloud (all users) (optional expansion).
            2. Press the Speaker Key ON, or                                                                                                                                                         To set or remove Call Forward:
                                                                  Notes:                                                                   This feature is optional on QB.
            3. Press [Dial] (display prompt).                                                                                                                                                            1. Idle phone, press [Menu] Key (display prompt).
                                                                      1. Split a conference by pressing [Split] (display              • Recordings stored on USB storage (optional).
    3. To end the call;                                                                                                                                                                                  2. Use Navigation Keys to select Features.
                                                                         prompt). You will be connected to the second party         Recording on the server:
            1. Hang up the handset, or                                                                                                                                                                   3. Press “1” Call Forward.
                                                                         called. Use the Navigation Keys to select the party to        1. While connected on a call (call must be in-progress),
            2. Press the Speaker Key OFF, or                                                                                                                                                             4. Press “1” for the primary line.
                                                                         take action on; [Resume], [End], etc.                             press Call Record Key.
            3. Press [End] (display prmopt)                                                                                                                                                              5. Press “1” for Unconditional, “2” for Busy or “3” for No
                                                                      2. Conference - Phone is 3-parties ...you and 2 others.              The call in progress will be stored on the server and
Note: all numbers are dialed in this way. System users are                                                                                                                                                   Answer Call Forward.
                                                                                                                                           can be retrieved via the User Portal. (See your system
assigned extension numbers 101-599.                                                                                                                                                                      6. In each case the first option is to Disable or Enable
                                                                   Navigation                                                              administrator for access.)
                                                                                                                                                                                                             that forward type. Use the Right/Left Navigation Keys
                                                                                                                                    Recording on USB storage device:
 Hold                                                             Most features can be operated using the Navigation
                                                                                                                              OK
                                                                                                                                       1. First the record button must be changed to store on
                                                                                                                                                                                                             to set it.
Private Hold                                                      Keys. Up & Down are often used to navigate functions.                                                                                  7. Navigate down to Forward To and input the desired
                                                                                                                                           the USB storage device (optional).
    1. While on a call, press          or [Hold] (display         Left & Right to select options and OK to save.                                                                                             forward destination.
                                                                                                                                               1. Use Program Feature Keys to set the key you
        prompt)(this hold cannot be accessed by other users)                                                                                                                                             8. For No Answer Forward navigate to Time and input
    2. To retrieve from Private Hold press           or           Voicemail                                                                        want to use for this purpose.
                                                                                                                                                2. The Type is Key Event.
                                                                                                                                                                                                             the time in seconds that calls should ring the phone
        [Resume] display prompt.                                   •    While idle press the Voicemail Key to access the                                                                                     before forwarding.
                                                                                                                                                3. The Key is Record.
Shared Hold                                                             voicemail box of your extension.                                                                                                 9. Press OK (display prompt) or Navigation OK. OK
                                                                                                                                               4. Set the label as you wish (e.g. ”Record”).
    1. While on a call, press Hold 1, 2 or 3 if the lamp is             You can press the Messages Key to access any of the                                                                         On/Off Codes are not required.
        green. Shared Hold lamps that are red are in use.               lines you may monitor.                                                                                                      If the forward destination remains the same the only data
                                                                                                                                       2. Insert a storage device into the USB slot on the back
    2. Any system user can retrieve a Shared Hold call by          •    When prompted, input your password (1111 default)                                                                           that must be changed after the initial input is Enable/Disable.
                                                                                                                                           of the IP9g. Select a device with high-speed
        pressing the red lit Hold 1, 2 or 3 Key.                        (CHANGE your password and make note of it.)
                                                                                                                                           read/write capability. (8MB/s or more).
                                                                   •    Record your name.
                                                                                                                                       3. While connected on a call (call must be in progress),
                                                                                                                                                                                                     Programming Feature Keys
 Call Transfer                                                     •    Record a personal greeting.
                                                                                                                                           press the Record Key                                     The 6 Keys at the right side of the Features
 While on call:                                                    •    Mailbox map:                                                                                                                Display are programmable. They are set
                                                                                                                                    USB Recording Playback:
                                                                        o Press 2 to change voicemail message folders.
     1. Press        (prompt to dial appears).                                                                                         1. When the phone is idle press the [Menu] Key (display      for commonly used functions and ease of
                                                                             ▪    Press 0 for new messages.
     2. Dial the number where the call will be transferred.                                                                                prompt).                                                 use. There are 5 Pages of functions that
                                                                             ▪    Press 1 for old messages.
     3. You can wait for the called person to answer and                o Press 0 for mailbox options.                                 2. Use the Navigation Keys and select Tools.                 can be assigned to these keys.
        announce to them the transfer or complete the                        ▪    Press 1 to record your Unavailable greeting.         3. Press “4” for USB.                                        Shift through the pages by pressing the
        transfer without announcing it to them.                              ▪    Press 2 to record your Busy greeting.                4. Press “1” for Browse Audio.                               Page Select Key.
     4. To complete the transfer press                                       ▪    Press 3 to record your name.                         5. Use the Naviagtion Keys to select and Play.               To program a Key (speed dial and BLF are shown):
        (the caller will connect to the transfer recipient at                ▪    Press 4 to record a Temporary greeting.           Note: USB recordings are stored in WAV format.                   1. First choose a key on one of the pages that you want to
        this time regardless if you announce or not.)                             • Press 1 to record.                                                                                                   use. Select the page using the Page Select Key below the
        You can also just hang up to complete the transfer.                       • Press 2 to delete/remove.                        Contacts/Phonebook                         [Contact]                Feature Display.
 Note: use an Extension Key                       to skip steps              ▪    Press 5 to change your password.                  To store contacts:                                               2. Press and HOLD down the key to be programmed for at
 1 & 2.                                                                                                                                 1. While idle, press [Menu] (display prompt).                    least 3 seconds.
                                                                   Check Voicemail Remotely                                   *02       2. Use the Navigation Keys and select Dir.                   3. The Type for Speed Dial and BLF is “Memory Key”.
  Call Logs                                [CallLog]              You may want to access your voicemail box from outside the            3. Press “1” to select Local Contacts.
                                                                                                                                        4. The Group “All Contacts” is shown.
                                                                                                                                                                                                     4. For BLF use Subtype “BLF/Bxfer or “BLF/Axfer”
                                                                                                                                                                                                         (BLF is Extension Key)(shows status of the extension and
 Press the display prompt [CallLog] or press the Up Arrow Key     office. To do this your system must answer incoming calls
                                                                  with an automated attendant.                                              You can add groups to organize your contacts.                used to press-to-call the extension).
 of the Navigation Keys to open the Call Log.                                                                                                                                                           1. Bxfer is Blind Transfer... while connected on a call just
 Use the Navigation Keys further to find the call you want and       • When the auto attendant answers (your office                     5. Press “1” to select All Contacts (those you’ve
                                                                           greeting heard), dial *02 and follow the prompts.                entered before will be listed).                                 press this key to immediately transfer the call to that
 to take action - dial, delete, view [OK], save as contact etc.                                                                                                                                             person.
                                                                                                                                        6. Press [Add] (display prompt) to input name and
  Conference Room                                      6400        Redial                                                                   numbers.
                                                                                                                                    Note: look for the display prompt label [Abc]. Press the Key
                                                                                                                                                                                                        2. Axfer is Announced Transfer... while connected on a
                                                                                                                                                                                                            call press this key to start a transfer, you can wait for
                                                                  While the phone is idle press the Redial Key.
 Conference Rooms allow multiple participants.                                                                                      under this prompt to change the way characters that are                 them answer and announce the call to the transferee.
                                                                  The last number that you dialed will be sent again.
   • Dial the Conference Room {6400} to join, also;                                                                                 input for names and numbers. (Press “0” to input a space.)        5. For Speed Dial use Subtype “Speed Dial”, input the
                                                                  See Call Logs to retrieve calls from the various lists of
   • Transfer callers to the Conference Room.                                                                                                                                                              name and number for that key.
                                                                  incoming and outgoing calls made at your phone.