PERIYAR UNIVERSITY

SALEM – 636 011.

PERIYAR INSTITUTE OF DISTANCE EDUCATION (PRIDE)

P.G.DIPLOMA IN PERSONNEL MANAGEMENT

 TWO YEAR PROGRAMME

NON SEMESTER

REGULATIONS AND SYLLABUS

(Effective from the Academic Year 2014-2015 and thereafter)

PERIYAR UNIVERSITY, SALEM – 636 011.

PERIYAR INSTITUTE OF DISTANCE EDUCATION (PRIDE)

P.G.DIPLOMA IN PERSONNEL MANAGEMENT

TWO YEAR PROGRAMME

REGULATIONS

(Effective from the Academic Year 2014-2015 and thereafter)

1. CONDITION FOR ADMISSION

The candidate who has passed BBA, B.Com, B.A., B.C.A., and B.Sc. of this
University or any other University accepted by the syndicate as equivalent thereto subject
to such conditions as may be prescribed therefore shall be permitted to appear and
qualify for the P.G.Diploma in Personal Management degree Examination of this
University
2. DURATION OF THE COURSE

The course for the P.G.Diploma in Personnel Management shall consist of one
Academic year.

3. COURSE OF STUDY

The course of study shall comprise the following subjects according to the syllabus
and books prescribed from time to time.

S.N Title of the Paper

1 Principles of Management

2 Employment and Development of

Personnel

3 Industrial relations

4 Labour Welfare

5 Wages and Salary Administration

6 Conflict Management

7 Human Relations

8 Corporate Legal Frame work

9 Personnel Training & Development

10 Project

OR

Paper: Contemporary Issues in

Personnel Management
4. EXAMINATIONS

The examination shall be three hours duration to each paper at the end of the year.
The candidate failing in any subject(s) will be permitted to appear for each failed subject(s)
in the subsequent examination.

The external examiners should conduct the Practical Examinations at the end of
the year.

5. SCHEME OF EXAMINATIONS

The Scheme of Examinations for the year shall be as follows:

S.No Title of the Paper Exam Maximum

Duration Marks

1 Principles of Management 3 100

2 Employment and Development of Personnel 3 100

3 Industrial relations 3 100

4 Labour Welfare 3 100

5 Wages Salary Administration 3 100

6 Conflict Management 3 100

7 Human Relations 3 100

8 Corporate Legal Frame work - 100

9 Personnel Training & Development - 100

10 Project or - 200

Paper Contemporary Issues in Personnel

Management.

Total Marks 1100

Project Report

Project work related to Personnel Management. Conditions mentioned in the MBA

Programme is also applicable for the PGDPM

6. QUESTION PAPER PATTERN

Time: 3 Hours Max Marks : 100

Passing Min: 50

PART – A: (5X5=25)

(Answer All Questions)

Two Questions from each unit with Internal Choice

PART – B: (5X15=75)

(Answer All Questions)

Two Questions from each unit with Internal Choice

7. PASSING MINIMUM

The candidate shall be declared to have passed the examinations in a

Theory/Practical of study only if he/she secures not less than 50% of the total prescribed
marks for the subject in the University Examinations.

8. Classification of Successful Candidates

Candidates who secure not less than 60% of the aggregate marks in the whole
examination shall be declared to have passed the examination in First Class. All other
successful candidates shall be declared to have passed in Second Class. Candidates who
obtain 75% of the marks in the aggregate shall be deemed t have passed the examination
in First Class with Distinction provided they pass all the examinations prescribed the
course at the first appearance.
9. COMMENCEMENT OF THIS REGULATION

These regulations shall take effect from the academic year 2014-2015, i.e., for
students who are admitted to the first year of the course during the academic year 2014-
2015 and thereafter.
 Principles of Management

Unit – I:

Nature and Functions of Management – Management Process – Role of Manager – Level

of Management – Social Responsibilities of Business – Social Performance of Business in India.

Unit – II:

Planning – Importance of Planning – Types of Plans – Limitations of Planning –

Decision-Making – Steps in Rational Decision-Making – Business Forecasting – Techniques of
Forecasting.

Unit – III:

Organization – Process of Organizing – Span of Management – Principles of Organizing

– Departmentalization – Sources of Formal Authority – Delegation Vs Decentralization.

Unit – IV:

Staffing – Introduction & Concept – Scope of Staffing Functions – Training and

Development – Advantages of a Training Programmes – Types of Training Programmes –
Training practices in India.

Unit – V:

Performance Appraisal - Essential of good Appraisal System – Directing Functions –

Importance of Communication - Characteristics of Leadership – Problems of Public Enterprises
in India – Organizational Change.

Reference books:

1. Principles of Management – PC Tripathi, PN Reddy, Third edition, Tata MC Grew – Hill

Publishing Company Limited, New Delhi.
2. Principles & Practice of Management – P.K Agarwal, Pragati Prakashan Publishers.
 EMPLOYMENT AND DEVELOPMENT OF PERSONNEL

UNIT I
Human Resources planning: Definition, purposes, processes and limiting factors; Human
Resources Information system (HRIS): HR accounting and audit.
UNIT II
Job Analysis – Job Description, Job Specification - Systematic approaches to
recruitment: recruitment policy - recruitment procedures - recruitment methods and evaluation.
Selection: selection procedure - the design of application form - selection methods - offer of
employment - and evaluation of process.
UNIT III
Training and Development: Purpose - Methods of training – merits and demerits of
training - Management development programme - importance – methods - advantages .
UNIT IV
Performance Appraisal: Definition - Purpose of appraisal - Procedures and Techniques –
traditional and modern methods - Job Evaluation. Promotion , Transfer and Separation:
Promotion – purpose, principles and types; Transfer – reason, principles and types; Separation –
lay-off, resignation, dismissal, retrenchment, Voluntary Retirement Scheme.
UNIT V
Human Resources Development in India: evolution and principles of HRD, HRD Vs
Personnel functions, Role of HR managers. Wage Incentive Payments, Prerequisites for an
effective incentive system, Types and Scope of incentive scheme, Incentive Schemes in Indian
Industries, Fringe Benefits.

Reference books :
1. Bhattacharyya – Human Resource Management, Text and Cases (Excel Books)
2.Aswathappa K - Human Resource and Personnel Management (Tata McGraw Hill, 5th Ed.).
3 Decenzo- Human Resource Management (Wiley Dreamtech)
4 Dessler – Human Resource Management (Pearson Education, 13th Ed.)
 Industrial Relations

Unit – I:

Concept of Industrial Relations – Scope of Industrial Relations – Objectives – Importance

– Approaches to Industrial Relations – Developing Sound Industrial Relations - Aspects of
Industrial Relations – Industrial Relations Programme.

Unit – II:

Industrial Relations in India – New Economic Policy (NEP) and Industrial Relations –
ILO (International Labour Organization) – Labour Legislation – Functional Requirements of a
Successful Industrial Relations Programme

Unit – III:

Industrial Disputes and conflict – Workers participation in Management – Workers

participation in Management International Scene - Experts Committee reports on Workers
participation in Management.

Unit – IV:

Collective Bargaining Process – Impasses, Mediation and Strikes – The Contract

Agreement – The Labour Movement – Union and the Law – Grievances – Sources of Grievances
– Grievance Procedure – Guidelines for handling grievances.

Unit – V:

Key issues in International Industrial Relations – Trade union and International Industrial
Relations – The response of trade unions to multinationals – The Issue of Social ‘dumping’ –
The Impact of the digital economy.

Reference books:

1. Personnel Management – C.B. Mamoria, Himalaya Publishing House

2. Human Resource Management – Gary Dessler, Ninth Edition, Pearson Education Pvt.
Ltd.
3. International Human Resource Management – Peter. J. Dowling, Nelson Education Ltd.
 LABOUR WELFARE

UNIT I:
Definition and meaning of labour welfare - concepts of labour welfare - social concept,
total concept, relative concept, positive and negative concept - Principles of labour welfare - Re-
personalization of the workers and other principles.
UNIT II:
Labour welfare measures –Statutory employee welfare: health, safety and welfare
measures - Non-statutory employee welfare: compulsory welfare measures, voluntary welfare
measure mutual welfare measure, family welfare of worker, family welfare centre at work place.
UNIT III:
Labour Welfare Officer - Qualification, appointment and service conditions - Role,
functions, duties and responsibilities of labour welfare officer.
UNIT IV:
Social security - meaning and definition - various social security measures for industrial
workers in India.
UNIT V:
Social Work practice in the work place - Characteristics of workforce in Industries -
Corporate Social Responsibility (CSR) concept - issues and strategies.

REFERENCES BOOKS:
1. S.N. Misra, An Introduction to Labour and Indusrial Laws.
2. Balachandani, Labour Welfare.
3. Malik P.L. Industrial Law.
4. Ghosh, P., Personnel Administrations in India.
 Wages and Salary Administration

Unit – I:

Basic concepts- Objective of Wage and Salary administration – Principles of Wage and
Salary administration – Components of Wage and Salary administration – Methods of Wage
Payments.

Unit – II:

Theory of Wages – Wage Legislation in India – Wage differentials –

Executive/Managerial Remuneration – Components of Remuneration – Types of wages.

Unit – III:

Process of Wage Payment – Job Evaluation – Wage Structure – Wage Incentive plans –
Executive Compensation plan.

Unit – IV:

Importance and scope of Compensation Systems – Issues in Wage and Salary

administration – Legal Consideration – User of Surveys – Cost of living – Wage and Salary
Equity – Induct Compensation and Incentive System.

Unit – V:

Determination of Individual pay – Issues in Compensation Administration –

Compensation and Motivation – Compensation decisions – Internal and External influences of
Compensation.

Reference books:

1. Human Resource Management – S. Chand Published by AS. Chand & Company Ltd.
New Delhi.
2. Personnel Management and Industrial Relations – Thomas A. Kochan, Tata MC Grew –
Hill Publishing Company Limited, New Delhi.
3. Human Resource Management – Johnm. Ivancevich, Tata MC Grew – Hill Publishing
Company Limited, New Delhi.
 CONFLICT MANAGEMENT

UNIT I:

Introduction to conflict management – Organisational and inter-personal conflict –

models of conflict management – International conflict management.

UNIT II:
Role of conflict in organizations - leadership approaches to conflict situation –
managerial approaches to conflict – individual differences - power and influence.
UNIT III:
Conflict – sources – styles – types - conflict theory of management – conflict
management and teamwork in organizations.
UNIT IV:

Conflict Management: Approaches & Methods - Conflict Management & Conflict

Resolution - Analytical Problem Solving Approach - Conflict Transformation - Communication;
Inter-personal Mediation.

UNIT V:

Superior/Subordinate interactions and conflict resolution- ethics in conflict resolution.

REFERENCE BOOKS:

1. Burton, John & et.al. 1993, Conflict: Practices in Management, Settlement and
Resolution, St. Martin’s Press.
2. Fisher Ronald J,The Social Psychology of Intergroup & Intergroup Conflict
Resolution,1990,Springer-Verlag
3. Stutzman Jim (ed) , Mediation & Facilitation Training Manuel : Foundations & Skills for
Constructive Conflict Transformation, 1995, MCS Akron Human Development Report:
1994 Onwards, Oxford University Press
 CORPORATE LEGAL FRAMEWORK

UNIT I:
Growth of legislative framework in India - labour administrative framework -
implementation of labour policy and laws - government as an employer - new economic policy
and labour - social clause and WTO.
UNIT II:
Industrial dispute Act, 1947 - definition of industry, workmen, industrial dispute,
procedures - powers and duties of authorities - strikes and lockouts - layoffs and retrenchment -
Industrial Employment (standing order) Act, 1947 - certification process of standing orders.
UNIT-III:
Trade Union Act, 1926 – registration - immunities available to registered trade unions –
Duties and liabilities of a Registered Trade Union - privileges – cancellation of registration.
UNIT-IV:
Payment of Wages Act, 1936 – deductions - authorities - Minimum Wages Act, 1948 -
fair wages, living wages, minimum wages - fixation of minimum rate of wages.
UNIT-IV:
Contract labour (regulation and abolition) Act, 1970 - advisory boards - registration of
establishments - licensing of contractors - welfare and health of contract labour, interstate
migrant workmen (regulation of employment and conditions of services) Act,1979 - welfare and
health measures of interstate migrant workmen.

References:
1. Chakravarti, K.P., Labour Management and Industrial Relations, Oxford University Press,
. New Delhi
2. Kothari, G.M., Labour Demands and Their Adjudication, M.M. Triphati Pvt. Ltd.
3. Malik, P.L., Industrial Law, Eastern Book Company.
4. Malhotra, O.P., The Law of Industrial Disputes, Saujanya Books.
5. Misra, S.N., Labour and Industrial Law, Universal Law Publishing Pvt. Ltd., New Delhi.
 HUMAN RELATIONS

UNIT I:
Human relations – meaning – objectives – importance - Need of human relations and
human values in the industry - Maslow’s hierarchy, its importance in managing human
resources.

UNIT II:
Behavioural Dynamics : Interpersonal Behaviour – Introduction - Need for interpersonal
competence - Determinants of interpersonal behavior - Concept of interpersonal orientation and
attractions and its importance in human behaviour.

UNIT III:
Attitude: Concept - importance of positive attitude and openness of mind - Do’s and
don’ts for developing positive attitude – Role of attitudes in human relations.

UNIT IV:
Communication: Definition – types – importance in developing human relations –
grapevine - Leadership - Influence of Leadership - Techniques to deal people effectively.

UNIT V:
Group Dynamics - Concept of group dynamics - Dynamics of group formation - Types
of group - Role of groups in organization.

REFERENCE BOOKS:
1. Fred Luthans : Organisational Behaviour, Mc Graw Hill , NewYork
2. L. M Prasad, Organisational Behaviour, S. Chand Publishers, New Delhi.

3. Schermerhorn, Hunt and Osborn : Managing Organisational Behaviour, John Wiley and Sons,
. New York 1994.
 CORPORATE LEGAL FRAMEWORK

UNIT I:
Growth of legislative framework in India - labour administrative framework -
implementation of labour policy and laws - government as an employer - new economic policy
and labour - social clause and WTO.
UNIT II:
Industrial dispute Act, 1947 - definition of industry, workmen, industrial dispute,
procedures - powers and duties of authorities - strikes and lockouts - layoffs and retrenchment -
Industrial Employment (standing order) Act, 1947 - certification process of standing orders.
UNIT-III:
Trade Union Act, 1926 – registration - immunities available to registered trade unions –
Duties and liabilities of a Registered Trade Union - privileges – cancellation of registration.
UNIT-IV:
Payment of Wages Act, 1936 – deductions - authorities - Minimum Wages Act, 1948 -
fair wages, living wages, minimum wages - fixation of minimum rate of wages.
UNIT-IV:
Contract labour (regulation and abolition) Act, 1970 - advisory boards - registration of
establishments - licensing of contractors - welfare and health of contract labour, interstate
migrant workmen (regulation of employment and conditions of services) Act,1979 - welfare and
health measures of interstate migrant workmen.

References:
1. Chakravarti, K.P., Labour Management and Industrial Relations, Oxford University Press,
. New Delhi
2. Kothari, G.M., Labour Demands and Their Adjudication, M.M. Triphati Pvt. Ltd.
3. Malik, P.L., Industrial Law, Eastern Book Company.
4. Malhotra, O.P., The Law of Industrial Disputes, Saujanya Books.
5. Misra, S.N., Labour and Industrial Law, Universal Law Publishing Pvt. Ltd., New Delhi.
 PERSONNEL TRAINING DEVELOPMENT

UNIT 1:
Introduction to training - Need for Training and Development- Importance of Training
and development in organization - Approaches to Training & Development- Role of Trainers -
Qualities of a Good Trainer.
.
UNIT II:
Need Assessment - Motivational aspects of HRD: Development cycle; Reinforcement for
behavior modification - Learning theories - stages of learning - learning principles, challenges to
become a learning organization – Motivational theories.

UNIT III:
Instructional Approaches: An Overview of Internal Training and External Training -
Training Methods- On the job - Apprenticeship, mentoring, Off the job- Case studies, lectures,
vestibule training, sensitivity, in-basket, role plays, audiovisual & other contemporary methods.
Internal Vs external Training.

UNIT IV:
Training Evaluation and Measurement: Evaluation process - Evaluation Criteria,
Evaluation, Experimental Designs - Other methods of evaluation - External Training –
Effectiveness of Training.

UNIT V:
Human resource development - concepts - Sub-systems of HRD - role of HRD - career
planning and development - steps in career Planning - methods of career planning and
development. Concept of management development - need and importance of management
development - management development process - Techniques of management development.

Reference Books:

1. Lynton & Parekh, Training for Development, Sage Publication

2. Robert L. Craig, ASTD Training and Development, McGraw Hill Publication
3. Dugan laird- Approaches to Training and Development, Perseus Publishing, 2003
4. Rao TV , Readings in HRD, Oxford & IBH
 CONTEMPORARY ISSUES IN PERSONNEL MANAGEMENT

UNIT - I
Personnel Management - meaning, nature, scope and objective-Functions of
Personnel Department - The Role of Personnel manager - Organization of
personnel department - Personnel Policies and Procedures.

UNIT - II
Manpower planning - Job description - Job analysis - Role analysis - Job
specification - Recruitment and Selection -Training and Development.

UNIT - III
Performance appraisal - Job evaluation and merit rating - Promotion - Transfer
and demotion - Human relations - approaches to good human relations -
Punishment.

UNIT - IV
Wages and Salary administration - Incentive system - Labour welfare and Social
Security - Safety, health and Security - retirement benefits to employees.

UNIT - V
Industrial relations - Trade unionism - Grievance handling- collective bargaining
and worker's participation in management.

Reference Books:
1. Tripathy - Personnel Management and Industrial Relations
2. Bhagoiwal- Personnel Management and Industrial Relations
3. Memoria - Personnel Management and Industrial Relations
4. VSP. Rao - Human Resource Management