Tariff Guide

Operations 8 Mobile banking

1. Opening balances 8.1 Balance enquiry KES. 12
1.1 Savings accounts KES. 0 8.2 Withdrawal to M-PESA KES. 60
1.2 Business accounts KES. 0 8.3 Internal Transfer KES. 60
1.3 Investment/Chama accounts. KES. 1,000 8.4 Statement Request KES. 12
1.4 Mradi accounts KES. 500 8.5 PIN Change KES. 0
1.5 Current Account (KES, USD, GBP, EURO) NIL
9. Other transactions
2. Current A/C 9.1 EFTs (Electronic Funds transfer) KES. 360
2.1 Business account KES. 2,000 9.2 RTGS (Real Time Gross Settlement)
2.2 Personal account KES. 3,000 Inward KES. 0
2.3 USD account minimum opening balance USD. 100 Outward KES. 600
2.4 EURO account minimum opening balance EURO. 100 9.3 TT (Telegraphic transfers)
2.5 GBP account minimum opening balance GBP. 100 Inward USD. 10 or equivalent.
Outward KES. 1,800
3. Ledger fees 9.4 Internal transfers KES. 60
3.1 Business account NIL
3.2 Personal account NIL 10. Other services
3.3 USD account NIL 10.1 Balance inquiry KES. 0
3.4 EURO account NIL 10.2 Balance confirmation KES. 600
3.5 GBP account NIL 10.3 Document retrieval KES. 600
10.4 Full audit report KES. 1, 200
4. Closing account 10.5 Statement of account.
4.1 Savings accounts KES. 600 Interim statement of accounts KES. 60/ page
4.2 Business accounts KES. 600 Rafiki Account (Semi - Annual) FREE
4.3 Investment/Chama accounts. KES. 1, 200 Biashara Account (Quarterly) FREE
4.4 Activation of dormant accounts KES. 0 10.6 Salary Processing KES. 60/ per item
10.7 Photocopies of documents KES. 24/ per page
5. Cheque Transactions 10.8 Cheque Book charges KES. 18 per leaf
5.1 3rd Party Cheque Deposits KES. 0 10.9 Search fees KES KES. 600/ per search
5.2 A/C holder Bankers’ cheque requisition KES. 120 10.10 Audit confirmation fees KES. 1, 800
5.3 Non A/C holder Bankers’ cheque requisition KES. 120
5.4 Re-purchase of bankers cheque KES. 120 11. Credit products/services
5.5 In house cheque deposit KES. 0 11.1 Group Membership fee KES. 200/ per client
5.6 3rd party cheque payment KES. 120 11.2 Passbook KES. 100/ per booklet
5.7 Unpaid cheque by other banks KES. 1, 800 11.3 Credit Life Insurance KES. 0.5%
11.4 Loan processing fee(LACE) KES. Min. 300/ or 3%
6. Stop payments 11.5 Chattels Mortgage fee KES. 500/ per item
6.1 In house cheques KES. 1, 200
6.2 Bankers’ cheque KES. 600 12. Cheque books
12.1 100 pages KES. 1, 800
7. Standing orders 12.2 50 pages KES. 900
Internal 12.3 Euro a/c cheque book 50 pages EURO.12
7.1 Execution to 3rd party KES. 60 12.4 USD a/c cheque book 50 pages USD. 12
7.2 Unpaid standing orders KES. 240 12.5 GBP a/c cheque book 50 pages GBP. 12
External
7.3 Execution KES. 360 13. Internet Banking
7.4 Cancellation KES. 120 13.1 Airtime Purchase KES. 12
7.5 Unpaid standing orders KES. 360 13.2 Utility Payment KES. 60
13.3 Safaricom Postpaid KES. 36
8. Cash handling 13.4 Account to Mpesa KES. 60
8.1 Cash deposit KES. 0 13.5 Account Statement KES. 12
8.2 Cash withdrawal KES. 60
8.3 Coins deposit > 500 pieces. 1.5% of deposit value 14. Agency Banking
or KES. 50 whichever 14.1 Withdrawal Charges
is higher. Transaction range Transaction charge
8.4 Without cheque leaf KES. 120 100 - 2,500 KES. 30
8.5 Counter cheque KES. 240 2,501 - 5,000 KES. 54
8.6 Above Kes. 500, 000 0.5% of value 5,001 - 10,000 KES. 90
10,001 - 20,000 KES. 120
9. ATM services 20,001 - 35,000 KES. 180
9.1 ATM transactions (Rafiki/SBM) KES. 36
9.2 ATM transactions (Kenswitch) KES. 60 14.2 Deposit charges
9.3 ATM card application KES. 600 Transaction range Transaction charge
9.4 ATM card replacement KES. 600 100 - 10,000 Nil
9.5 ATM transaction (VISA) withdrawal KES. 360 10,000 - 50,000 Nil
50,000 - 100,000 Nil

Note: This charges are inclusive of 20% excise duty.

Live life on
the GO
Rafiki Microfinance Bank Agent

Rafiki O
Bank anywhere you are Mobile Banking Internet Banking Agency Banking
nline
Bankin
g

RAFIKI MICROFINANCE BANK

Central Office - Biashara Street, P. O. BOX 12755 - 00400 Nairobi, Cell: 0711 073 000, 0730 170 000, Email: info@rafiki.co.ke, Website: www.rafiki.co.ke.

Our Branch Network

microfinance bank
Nairobi - Biashara Street,Tom Mboya Street, Westlands and Kayole, Kiambu - Thika, Ruiru and Limuru,Uasin Gishu - Eldoret, Machakos - Machakos Town, Makueni - Wote
Kajiado - Kitengela and Ongata Rongai, Nakuru - Nakuru Town, Mombasa - Moi Avenue, Likoni and Kengeleni, Vihiga - Mbale, Kisumu - Kondele/Kibuye Market