Supplier Questionnaire template
PART 1: SUPPLIER INFORMATION
1.1 Registered Company Name
1.2 Company Owner
1.3 Registered Place of
Business/Address
1.4 Phone Numbers
1.5 Fax Numbers
1.6 E-Mail Address
1.7 Website
1.8 Details of your organisation’s
scope of products / services:
(Please attach the
Organisational Chart of the
Company)
1.9 Number of months / years in
business:
2.0 Overall number of staff:
2.1 Turnover Per year (Approx)
2.2 Capacity Per Year
2.3 Past and Current Clients
2.4 Does the company belong to __Yes __ No
any Group of Companies?
2.5 If Yes, please state the name
of the company/organisation:
2.6 Does the company have __Yes __ No
several plants?
2.7 Does the company have any __Yes __ No
subsidiaries?
2.8 If Yes, please provide details:
Company Name: Location: Field of Activity:
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Supplier Questionnaire template
PART 2: PRODUCTION
2.1 Where are your products
manufactured? Enlist of all
locations
2.2 Have you ever outsourced your __Yes __ No
production?
2.3 Your current number of
production lines?
2.4 Your current minimum and
most efficient production run?
2.5 Your current number of
(packaging) lines?
2.6 Packaging Type Description
(example: box size, pillow bag,
paper bag, etc)
2.7 Minimum amount of time
needed between production
and order?
PART 3: QUALITY MANAGEMENT SYSTEM
Yes No Comments
3.1 Do you have a Quality Manual?
3.2 Do you have an internal and external
audit programme?
3.3 Do you have a staff training
programme/matrix?
3.4 Purchasing Process:
Do you have a controlled list of
approved suppliers?
Are your suppliers assessed and
monitored?
Are order quality requirements
clearly defined?
Are your suppliers in contract with
you?
3.5 Inspection Process:
Are there documented procedures
for the inspection and testing of the
products or processes provided?
Are there documented procedures
for in-process inspection?
Are incoming products and raw
material inspected upon receipt?
Is inspection carried out:
(i) On incoming goods?
(ii) During production?
(iii) Prior to dispatch?
Is acceptance/rejection criteria
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Supplier Questionnaire template
defined?
Are rejected items identified and
segregated?
3.6 Do you have a procedure on Design
and Development processes?
3.8 Product Handling Process:
Do you have a procedure on handling
and storage of products?
Are shelf life products controlled and
monitored?
3.9 Can we request a copy of your Quality
Manual?
3.10 Do you have any certifications?
If yes, then mention the certifications
3.11 Do you have full / partial traceability of
product and materials? Please specify:
3.12 Date of the last audit and the results?
Please specify:
3.13 Your company’s quality assurance
procedures? (GAP, GMC, GDP, etc)
3.14 List down your recall procedure
(infestation, wrong ingredients, shipping
mistake, etc)
3.15 When was the last time you had a recall
procedure?
3.16 Are your ready product stocks
separated from the raw materials?
Specify how.
PART 4: LOGISTICS
4.1 How does your company
organize logistics? (Add details
when possible.)
4.2 Delivery lead-time?
4.3 Which order tooling do you
use?
4.4 Do you have consolidation __Yes __ No
depots?
4.5 Do you store some of your
products abroad?
4.6 In what markets are you
competitive? Why?
4.7 In what markets do you have
export experience? Do you
organize your own logistics?
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Supplier Questionnaire template
PART 5: SUSTAINABILITY
6.1 Does your company operate an __Yes __ No
accredited environmental If Yes, please enclose copies of your registration
system? certificates and any other relevant details
If No, please complete the remaining questions in
this section.
6.2 Is your company working __Yes __ No
towards an environmental
accreditation?
If YES, please provide details.
6.3 Does your company have any __Yes __ No
environmental improvement
programmes or initiatives for
any aspects of your operations,
products or services?
If YES, please summarise.
6.4 Does your company use __Yes __ No
recycled materials/products?
If YES, please enlist.
6.5 Please name the contact for Name:
environmental issues. Position:
Contact details:
6.6 Does your company source __Yes __ No
locally?
If YES, then how much percent
of your products/materials are
locally sourced?
6.7 Can you trace where your
products are sourced from?
6.8 Do you give fair wages to the
workers in your supply chain?
6.9 What provisions do you use to
ensure good working
conditions?
PART 6: OTHERS
5.1 Do you have a trained English-
speaking support staff?
5.2 What printing techniques do
you employ for packaging?
5.3 How long does it take for your
company to start supplying
after an agreement is made?
5.4 Why are you the best among __Yes __ No
other suppliers?
5.5 In what product does your
company specialize?
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Supplier Questionnaire template
POINT OF CONTACT
Company Quality Representative
Name: Title:
Email: Phone:
Sales/Customer Service
Name: Title:
Email: Phone:
Technical
Name: Title:
Email: Phone:
Accounts
Name: Title:
Email: Phone:
Note: Kindly add more information/questions specific to your company. These are
only the basic ones to get you started.
