Summer Internship Project
On
        “DIGITAL MARKETING THE NEW FACE OF MARKETING
                      COMMUNICATION "
                             For
                   TRAFITRONIC INDIA. PVT. LTD
                              Submitted by
                          Mr. Aishwary D Kale
                      Specialization- Marketing
                        Under The Guidance of
                        Prof. Dr. Sarah D’souza
 Submitted in partial fulfillment of the requirement for the award of the
         degree of Master of Business Administration (MBA)
D. Y Patil Institute of Masters of Computers Application and Management,
                            Akurdi, Pune-411044
                 College Certificate
It will be issued by College before Final SPPU Viva
Internship/ Company Certificate Format
                        Declaration & Plagiarism Report
I, the undersigned hereby declare that Project Report entitled “ DIGITAL MARKETING THE
NEW FACE OF MARKETING COMMUNICATION” with special reference to DIGITAL
MARKETING written and submitted by me to Savitribai Phule Pune University in partial
fulfilments of requirements for the award of degree of Master of Business Administration
under the guidance of Prof/ Dr/ Mr/ Ms Dr Sarah D’souza, is my original work and
interpretations drawn therein are based on material collected by me.
I have also checked the plagiarism extent of this report which is ……… % and it is below the
prescribed limit of 10%. The separate plagiarism report in the form of html /pdf file is enclosed
with this.
Place: Akurdi Pune                                   Name of the Student: Aishwary.D. Kale
Date:                                                 Signature:
                                                      Specialization: Marketing
(Only By Internal Faculty Guide)
Rating of Project Report [A/B/C/D/E]: ______
(A=Excellent; B=Good; C=Average; D=Poor; E=Worst)
                                                                        Dr. Sarah D’souza
(ATTACH PLAGIARISM REPORT)
                                   Acknowledgement
It is a matter of pride and privilege for me to have done a summer internship project in
“Trafitronics India Pvt Ltd” and I am sincerely thankful to them for providing this
opportunity to me.
I am thankful to “Mr. Aishwary Dilip Kale” for guiding me through this project and
continuously encouraging me. It would not have been possible to complete this project
without his / her support.
I would like to convey my sincere gratitude to Dr K Nirmala- Director, DYPIMCAM who
gave me opportunity and useful guidance to undergo my project work for 45-50days
I am also thankful to all the Faculty Members of D Y Patil Institute of Masters of
Computer Applications and Management, Akurdi, Pune and particularly my Project
Guide Dr. Sarah D’souza for helping me during the project.
Finally, I am grateful to my family and friends for their unending support.
                                               Aishwary D Kale
                         EXECUTIVE SUMMARY
I am Aishwary Kale of D Y Patil Institute of MCA and Management, Pune a PG
student. This report explains the importance of digital media marketing in
present era and this report will help the reader to get an idea about the Industry,
Indian population and digital media, concepts of digital marketing, Duties and
responsibility of client servicing executives in an agency, Steps involved in client
servicing and Consumer buying behavior in the digital era. After reading the whole
report the reader will be able understand the reason behind growing digital media
marketing.
Title of the Report is “Digital Marketing – The New Face Of Marketing Communication” and
Objectives of the project is to understand the change in consumer buying behavior in digital era.
Methodologies used for achieving the objective are descriptive study and a research. For
achieving the objective, I have done one research using an online questionnaire. The title for the
research is “Understand the consumer buying behaviour of Indian in digital era”.
Main findings of the research are given here. Indian customers are highly
information seekers. They collect more information about a product before buying
it. Internet penetration in India is key player for this phenomenon. Most of Indians
are getting stimulus through advertisements, but they are not reaching to end phase
of customers purchase journey, mainly in high involvement purchases. Brands are
getting more touch point to reach their target group in this digital era. More details
about findings are given this report.
The successful completion of this project indicates that the future of marketing is in the hands of
digital. I conclude my research by quoting again that “Brands can’t sustain without digital
presence”
                                           INDEX
Sr No   Content                                                                 Page
                                                                                Number
   1.   1.1 Introduction (START NUMBERING PAGES FROM HERE at
        Page no 1)
        1.2 Objectives of the Project
        1.3 Scope of the Project (To be determine in terms of project report)
  2.    Organization/ Company Profile (In Brief)
        2.1 Complete Name of the Company
        2.2 Mission/ Vision/ Slogan/ Logo – ( if any)
        2.3 Organization Chart
        2.4. Location, Product range & Variety
        2.5 List of Competitors
        2.6 Branches & Offices
        2.7 Historical Developments of the Company
        2.8 Achievements of the Company- (if any)
        2.9 Products photographs & building photographs - (if any)
        2.10 SWOT Analysis
  3.    Review of Literature - ( 5 research papers related to the topic
        selected and on the basis of Secondary Data)
        It should include:
        1) Project
        information – past
        researches /
        studies on the
        topic
        2) Application of
different relative
marketing/finance/
HR/operations/
systems/IB
concepts
& link their
significance to your
project.
It should include:
1) Project
information – past
researches /
studies on the
topic
2) Application of
different relative
marketing/finance/
HR/operations/
systems/IB
concepts
& link their
significance to your
project.
It should include:
1) Project
information – past
researches /
studies on the
topic
2) Application of
different relative
marketing/finance/
HR/operations/
systems/IB
concepts
& link their
significance to your
project.
It should include:
1) Project
information – past
researches /
studies on the
topic
2) Application of
different relative
marketing/finance/
HR/operations/
     systems/IB
     concepts
     & link their
     significance to your
     project.
     It should include:
     1) Project information – past researches / studies on the topic
     2) Application of different relative Marketing / Finance /HR
     /Operations / BA /IB Concepts & link their significance to your
     project.
4.    Research Methodology
     It should include:
     1) What is
     research?
     2) Hypothesis (If
     any), Research
     Design etc
     3) Type of your
     project research
     4) Different
sources & methods
of data collection –
A) Questionnaire B)
Interview
technique C)
Observation D)
Direct mail etc
5) Primary &
secondary data?
What are their
sources in concern
with your project?
6) Finalise universe
and sample frame,
unit and sample
size
7) Different
Sampling
techniques & their
selection of proper
one for your
project.
8) Research
Instrument
(Questionnaire/sur
vey form and its
kind)
9) Selection of
proper data
analysis methods
or techniques
10) Make
     necessary
     assumptions here
     at this stage if
     required
      It should include:
     1) What is research?
     2) Hypothesis (If any), Research Design etc
     3) Type of your project research
     4) Different sources & methods of data collection –
     A) Questionnaire B) Interview technique C) Observation D)
     Direct mail etc.
     5) Primary & secondary data? What are their sources in concern
     with your project?
     6) Finalize universe and sample frame, unit and sample size
     7) Different Sampling techniques & their selection of proper one
     for your project.
     8) Research Instrument (Questionnaire/survey form and its kind)
     9) Selection of proper data analysis methods or techniques
     10) Make necessary assumptions here at this
     stage if required
5.    Data Analysis & Interpretations
       There should be
     ( Note-
     only one question’s
     analysis on one
     page.
     Similarly do
      analysis for all the
      questions asked in
      the questionnaire.
6.    Findings & Observations of the Project
7.    Learnings & Take away
8.    Suggestions and Recommendations
9.    Conclusions
10.     Learning’s & Value addition during training.
        Challenges faced by you during your internship.
        Usefulness of training should also be highlighted.
11.   References –
      Note- It includes: References such as Journals, books, magazine
      used, newspaper articles, and web sites (paste complete URL
      here) etc
12    Annexure
      Note- It include Questionnaire, pamphlets, catalogue,
      photographs, price list, visiting cards, Data sheets, Annual reports
      etc
                             Project Report Specifications
All Students should strictly follow the following standards for preparation of Project
Report.
 Sr No             Specifications                              Details
  1       Number of Copies of Final         2 (For College) + 1 (For Company)
          Project Report
  2       Binding                           Black Colour Hard binding
  3       Embossing                         Golden Colour
  4       Page Size                         A4
  5       Page Color                        White
  6       Left Margin                       1.5 inch
  7       Other Margins (Top,               1 inch
          Bottom and Right)
  8       Headings Font                     Times New Roman
  9       Headings Fond Size                14, Bold, Uppercase
 10       Sub- Headings Font                Times New Roman
 11       Sub-Headings Fond Size            12, Bold, Uppercase
 12       Text Body Font                    Times New Roman
 13       Text Color                        Black
 14       Text Body Font Size               12, Normal, Lowercase
 15       Header                            No Header
 16       Footer                            Put only Page Numbers Centered, No Company
                                            logos, topics etc. in the header of footer
 17       Total number of pages             Approx. in between 60 to 110
 18       Page Border                       No
Ms Viral Ahire                                                      Dr. K Nirmala
SIP Coordinator                                                      Director