Pre-F light Briefing

April Edition Version 1

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 Safe Talk Overview
It is mandatory that all seniors use the most current version of Safe Talk available on the Crew
Portal in pre-flight briefings

All Crew Members including seniors and deadheading crew must answer a Safe Talk question. All
questions asked must be taken from the current Safe Talk document

Seniors shall not ask questions which are not in the Safe Talk publication

All topics (SEP/AVSEC/GMT) relevant to the flight operated must be covered in every briefing in all
cabins

It is mandatory for all seniors to follow the published Safe Talk guidelines when conducting a pre-flight
safety briefing
For any additional information regarding Emirates Pre-Flight Briefing Standards and
Procedures, please refer to the OM-E Sub-Section 3.1.2.5

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 Outstation Pre-Flight Briefing
At Outstations, after each full rest period down route, multi sectors, medium and long haul flights, the Cabin Supervisor must
facilitate a discussion with all Cabin Crew. When there is more than one Cabin Supervisor, the Purser will assign who will
facilitate the discussion. The Purser must be present to oversee the discussion.

Examples of a safety or emergency related discussion to be facilitated are listed below. This is a guide and not limited. Each Cabin
Supervisor, under the supervision of the Purser can decide upon the topic for discussion, but it should be relevant for the flight to be
operated. It is mandatory for all seniors to follow the published Safe Talk guidelines when conducting a pre-flight safety briefing

• Pre-Flight Checks • Anticipated and Unanticipated Light Turbulence; conducting and

• Cabin Secure for take-off and landing passing Cabin Secure Checks; Areas to check a) during service
• Securing and stowage of cabin and galley items when carts are in the cabin; b) when there are no carts in the
• ALERT depending on the airfield the flight is departing from cabin
• A rejected take-off on departure and a potential evacuation • Anticipated and Unanticipated Moderate or Severe Turbulence
• The specific challenges of an evacuation at the departure airfield and Areas of Responsibility for Cabin Secure Checks
• Planned emergency cabin preparation for landing or ditching • Decompression whilst flying over mountain ranges

The safety or emergency related discussion should relate specifically to the flight to be operated. The following points should be
considered:
• Aircraft Type • Relevant Safety and Emergency equipment
• Environment of the airport of departure e.g. is the runway • Passenger profile e.g. Special Category Passengers
surrounded by water? Weather conditions? • Routing e.g. over water, mountainous region etc
• Time of day and levels of natural light e.g. Night time departure • Potential weather conditions during the flight

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 Safe Talk Table of Contents
Pre-Flight Briefing Index
• B777 Aircraft

• A380 Aircraft

• Aviation Security
References
• GMT
OM-E & ACIs on DocuNet

Each Heading is Hyperlinked to the Relevant Section

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 B777 Aircraft

Question Answer
When conducting safety and emergency equipment preflight Cabin Crew to follow instructions on safety and emergency equipment
checks, what is the procedure with regard to placards? stowage placards (Decals).

What must the Cabin Crew action be upon observing any snow or Cabin Crew must report it to the Captain immediately.
contamination on the wing?

What is the Cabin Crew action prior to conducting the door pre-flight Ground Personnel must be advised to remove the Safety Shoe prior to
checks if a Safety Shoe is in place at an open door? Cabin Crew closing a cabin door to conduct the required door pre-flight
checks or Security Search/Check. Cabin Crew are not permitted to
remove the Safety Shoe.

What features are armed when the doors are armed? • Girt bar is engaged into floor brackets (Except at LR3 doors on the
B777-300), and
• Emergency Power Assist System (EPAS) is armed

State the location of the evacuation command switches on the B777. • On the Flight Deck centre console
• On the Crew Switch Panel (CSP) at each Cabin Crew station above
the jump seat

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 B777 Aircraft

Question Answer
How can Cabin Crew silence the evacuation audio alert at that station By pressing 'Horn Shut-Off' on the CSP.
only?

Where can the evacuation signalling system be reset from? System can be reset by pressing the EVAC COMMAND switch only at
the station that initiated the evacuation signal.

Once removed from the pouch, how is the oxygen flow initiated to the • Hold the oxygen cylinders by the thick end covered in yellow cloth
Protective Breathing Equipment (PBE)? with the thin end covered with black cloth pointing away from you
• Sharply pull the oxygen cylinders away from each other. This sharp
action pulls on the two cords that trigger the oxygen flow and
activates the green timer light on the indicator

What indicates that the PBE is working? A loud hissing sound will be heard while the hood inflates. This
indicates that the PBE is working.

State the duration of the emergency lights once activated. Approximately 15 minutes.

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 B777 Aircraft

Question Answer
State the safety area of responsibility of R2 Cabin Crew on the B777-300 1. R2 station
(3-class). 2. Last row of J/Class to R2 station RHS
3. Lavatory RHS

State the role of LR1 Cabin Crew while the Safety Video is playing on L1 and R1 are not required to stand in the cabin during the safety video
the B777-300 (3 class). demonstration. They should patrol the cabin once and can assist with
galley pre-flight preparations.

Which exits will be demonstrated by L4 Cabin Crew in a Manual LR4 & LR5 doors.
Demonstration on the B777-300?

Which doors shall be designated and made available for a possible If not specified differently by the Captain, L1 and L2. In the event a
evacuation on the B777-300 aircraft in case of Fuelling Operations? designated door is not available, the alternative door (L5) shall be
designated and made available for a possible evacuation.

List any 3 pieces of safety and emergency equipment in the Flight Deck • 1 Fire Extinguisher
of the B777-200. • 2 Flashlights
• ​1 PBE
• 4 Crew Life Jackets
• ​1 Fire Sock
• 1 Fire Protective Gloves
• ​1 Crash Axe​
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 B777 Aircraft

Question Answer
How will the Captain declare a State of Alert during an emergency in- Command: “This is the Captain, Purser to the Flight Deck"
flight?

State the pre-flight check of the Emergency Flashlight Type 1. • Correct quantity and securely stowed
• The plastic strap is not tampered with
• The red indicator light is flashing every 6-10 seconds

When does the cabin automatic drop-down oxygen system activate? • Automatically at approximately 14,000 feet cabin altitude all service
units will open releasing oxygen masks
• Electrically from the Flight Deck overhead panel by pressing the
‘PASS OXYGEN’ guarded switch
• Manually from each PSU, LSU and/or SU using any sharp object

State the initial actions of the Cabin Crew, should the oxygen masks • Inform the Flight Crew immediately
deploy inadvertently. • Do not attempt to stow the dropped oxygen masks
• Check if any of the masks are pulled down and the activation pin is
removed

How would you initiate the flow of oxygen from the SU and the LSU? By pulling the yellow lanyard attached to the oxygen masks.

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 B777 Aircraft

Question Answer
State the 3 classes of fire with one example for each class. Class A - Paper, plastic, cloth, seats, curtains.
Class B - Oil, grease, perfume, alcohol.
Class C - Ovens, coffee makers, IFE system.

When the smoke detector is activated in the lavatory, what are the • Flashing amber call light on the MCL closest to the affected lavatory
audio and visual indications you would observe in the cabin? • Flashing amber lavatory call light above the affected lavatory door
• A continuous HI-LO chime sounds in the cabin near the affected
lavatory
• A SMOKE DETECTED window is displayed on the CSCP and all the
CACPs indicating the affected lavatory

How is an Attendant All Call (Cabin Crew) initiated? • Remove handset from cradle
• Check for the dial tone​
• Press 54

How will the Purser pass Cabin Ready to the Flight Crew? Press 6* on the interphone.

What will happen if more than one Pilot Alert Call (**) is made at the If more than one pilot alert call is made, all the callers will be connected
same time? to a conference call.

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 B777 Aircraft

Question Answer
True or False? True.

The Fire Sock cannot be re-used if it contained a device involved in a

fire/smoke incident.

What will happen when the Water System “Off” button is pressed on the The water supply on the entire aircraft will be shut down.
CSP at L4 (B777-200) or L5 (B777-300)?

How can the lavatory flush valve be closed in the event of permanent Pull out the manual shut-off handle located at the base of the
suction and excessive noise level? ​ toilet bowl. This closes the flush valve and stops the noise.

What are the safety pre-flight checks of the CRC?​ • Main entrance door – operational
• Emergency hatch – locked and closed
• Bunk belts – operational
• Safety and emergency equipment
• Smoke detectors
• Interphones – serviceability

• Reassure passengers
What are Cabin Crew actions in case of engine tail pipe fire? • Inform the Flight Crew

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 A380 Aircraft

Question Answer
Where can the Flight Deck way light be activated from? From a switch located by ML1 door, or from the Flight Deck.

When shall Cabin Crew and Flight Crew conduct the safety and • Every time Cabin Crew and Flight Crew board the aircraft
emergency equipment pre-flight check? • Any time the aircraft is left unattended
• Following an aircraft change

State the pre-flight check of the Emergency Flashlight Type 2. • Correct quantity and securely stowed
• The plastic strap is not tampered with
• Push the Test button. The LED indicator will flash green once

State the pre-flight check of the cabin door. The door owner shall ensure:
• The door is disarmed
• The safety pin is installed
• The red flag is displayed and in good condition
• The safety strap is fully retracted and not visible in the door frame
The Purser shall check:
• The doors and slides status from the Flight Attendant Panel (FAP)

What is the purpose of the cabin door safety pin? The safety pin is used to secure the slide arming lever when in the
disarmed position only.

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 A380 Aircraft
Question Answer
What are the indications if the slide inflation pressure is low on one of • The CAUT light will be flashing with a message (FAP)
the doors? • The SLIDE NOT READY indicator on the DSIP of the related door
illuminates steady red

State the audio indication in the cabin if the upper avionics compartment A triple low chime sounds in the cabin every 30 seconds.
door is open and all cabin doors are closed.

State the safety area of responsibility of ML2 Cabin Crew. 1. ML2 station
2. FWD Y/Class galley: LHS & centre FWD section
3. Lavatory LHS (if applicable)

What level of lighting should the galley reflect when the galley is secure? The galley lighting is adjusted to reflect the lighting level in the cabin.
(Take-off and landing)

Which section of the OM-E has imagery of approved Car Seat OM-E Section 2.
standards? (Additional information 2.12.1)

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 A380 Aircraft
Question Answer
What is the purpose of the Sterile Flight Deck policy? The Sterile Flight Deck policy shall be adopted by the Cabin Crew
during the busy phases of the flight in order to prevent any interruption
or distraction to the Flight Crew workflow.

How can Cabin Crew initiate an emergency interphone call from the Press and hold the “EMER” key on the handset for 2 seconds.
cabin?

Where are the smoke detectors installed on board the A380? • Extraction duct mounted in the ceiling of each lavatory/shower SPA
• Crew Rest Compartments
• Crew Work Station (Smoke detector and sensor are not visible)

State the pre-flight check of the lavatory automatic fire extinguisher. • The needle on the pressure gauge should be in the green zone
• The waste bin flap and access door are in the closed position

In the event of unidentified galley smoke/fire, what action should Cabin The related main galley power switch must be turned off.
Crew take?

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 A380 Aircraft
Question Answer
If smoke is detected in the MD CRC, what is the audio indication in the A repetitive triple low chime sounds every 30 seconds.
cabin?​

Where is the LD-CRC emergency escape hatch located? The LD-CRC emergency escape hatch is located in the ceiling above
the bunk labelled ‘First Officer’ and opens into the cabin at row 54 in
the RHS aisle.

What is the state of the cabin automatic drop-down oxygen system? Gaseous state.

When will the cabin automatic drop-down oxygen system deploy? • Automatically at 14,000 feet cabin altitude (±500 feet) all service
units open releasing oxygen masks
• Electrically from the Flight Deck overhead panel by pressing the
MASK MAN ON switch
• Manually using a Manual Release Tool (MRT)

State the operation of the MRT. To manually open a PSU/SU/LSU, insert the ‘pin end’ of the MRT into
the oxygen compartment release hole.
To manually open the LSU compartments that are not fitted with a
release hole, press the ‘hook end’ against the latch mechanism and
force the door open.

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 A380 Aircraft
Question Answer
Where is the Emergency Escape Path Lighting installed? On the outboard aisle seats.

When will the emergency lights illuminate automatically?​ All emergency lights will illuminate automatically in the event of normal
electrical power failure provided that:
• The Flight Deck switch is in ARM position; and
• The EMER button (ML1 and UL1 FAPs) is in OFF position

When should Emergency Vests be worn by Cabin Crew? Emergency vests should be worn by Cabin Crew during all phases of
planned emergency landing on land and precautionary disembarkation.

During a precautionary disembarkation which devices can be used to Air bridge, stairs or slides.
exit the aircraft?

State the three types of slide systems installed on the A380? • Door mounted slide raft (M1, M2, M4, M5)
• Belly fairing integrated escape slide (M3)
• Fuselage integrated slide raft (U1, U2, U3)

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 A380 Aircraft
Question Answer
State the audio and visual indications of the evacuation signalling • The audio alert sounds throughout the cabin via the loudspeakers
system in the cabin. • The EVAC RESET hard key flashes RED on all FAPs and Mini FAPs
• The RED indicator light flashes and the message !EVACUATION! is
displayed on all AIPs

Where can the evacuation signalling system be reset from? The emergency evacuation signalling system can only be reset from
the Flight Deck command switch.

How would Cabin Crew operate the A380 door in an Emergency? 1. Grasp and hold a Fuselage Assist Handle
2. Ensure that the slide arming lever is in the ARMED position
3. Evaluate outside conditions to ensure that it is safe to open the door
4. Lift the door control handle up and immediately release it
5. If the EPAS fails: push the door open and ask ABPs for assistance if
necessary
6. Check that the related slide is deployed and fully inflated before
evacuating passengers
When will the SLIDE NOT READY indicator flash RED? When aircraft is on ground with electrical power available when:
• Pressing the MIP fails to inflate the escape slide/slide raft, or
• M1 slide extensions are not activated automatically in aircraft nose
up (tail tip) attitude

When may Cabin Crew use the Emergency Megaphone? • To communicate instructions to passengers should the PA system
fail
• In an emergency evacuation situation to congregate passengers
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 Aviation Security
Question Answer
What form of identification shall Ground Personnel, Auditors and Airport Permit.
Inspectors display prior to accessing an aircraft?

State the correct Security Search Method. • Start in the cabin area​​
• Aft to forward, facing forward​​
• Bottom to Top (floor level upwards)​​
• Inboard seats followed by outboard seats​​
• Row by row​​
• Once cabin search is completed, search the lavatory, galley
and CRC as applicable​

How must Cabin Crew search in-between seat cushions for Economy • Lift armrest (where possible)
Class seats? • Firmly pull one seat cushion inwards using both hands​
• Check the space between the seats​

True or False? True.

At Outstations, Cabin Crew are required to break the seals in order

to search inside bags, containers and service carts even if seals are still
intact or the items are catered from DXB.
When shall the Flight Crew complete an Air Safety Report (ASR) ? • When a passenger is restrained
• When Security/Police are requested to meet a passenger on arrival

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 Aviation Security
Question Answer
When shall the Flight Crew complete a Pilot Special Report (PSR)? • When a passenger is offloaded
• When there is an audit/inspection

True or False?​ True.

Physically abusive behaviour is a moderate threat (level 2) to the safety

of the aircraft.

True or False? True.

Physical assault is a serious threat (level 3) to the safety of the aircraft.

True or False? True.

If a parent/guardian provides alcohol to a passenger under 18 years old,

Purser or Cabin Supervisor shall inform them that this is not allowed.

State the Formal Warning. "On behalf of the Captain, your behaviour is unacceptable. If
it continues, we will be forced to take further necessary action
against you.’’

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 Aviation Security
Question Answer
True or False​? True.

Should a passenger request to return to the aircraft to retrieve a left

behind item, the passenger must be escorted by Cabin Crew or Ground
Personnel.
Following a security incident, who will be allowed to make any Emirates Corporate Communications, Marketing and Brand (CCM &B)
statement? Media Relations.

The action taken in respect of any threat will be influenced by? The nature of the threat and the way in which the threat is made known.

What does E.O.D stand for? Explosive Ordnance Disposal​.

In a hijacking, what are the three possible reactions during periods of • Empathy reaction
stress, trauma and fear? • Hero reaction
• Helplessness/Guilt reaction

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 Aviation Security
Question Answer
Where is the Restraint Kit located? Under the Purser jump seat.

Which 3 types of passengers should not be used as ABPs when • Those who have been or are drinking alcohol
restraining an endangering passenger? • Those directly involved in the incident
• Those related to/travelling with the endangering passenger

What are the contents of the Restraint Kit? • 3 pairs of key cuffs (reusable)
• 2 straps
• 1 key
• 1 release tool

What is the role of the observer during the restraining process? The observer must instruct the Cabin Crew involved to act immediately
in the event of any medical issue arising, e.g. If the passenger is having
difficulty breathing.

What are the 3 elements required for a successful restraint? ​ • Surprise

• Teamwork
• Speed

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 GMT
Question Answer
Who is responsible for performing the AED pre-flight check?​ • B777 - 300: R5
• B777 - 200: R4
• A380: ML5

What is the pre-flight check of the AED? • Available in the correct location
• Status indicator flashes from a black square to a black hourglass
• 2 sets of pads are loaded with the machine
• Razor
• Blunt-tipped scissors

What is the Scalacombi and where is it located on the aircraft? • The Scalacombi is a battery-operated motorized wheelchair able to
ascend and descend stairs

• It is loaded on the A380 fleet and can be found in stowage M101 on

the same side as the Crew Work Station entry door

What is the normal breathing rate for adults? 10 – 20 breaths/minute.

Where can Cabin Crew find the CPR pocket mask? FAK – Green Pouch.

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 GMT
Question Answer
What is the pre-flight check for the Aircraft On-board Wheelchair? • Available in the correct location
• Availability of 3 belts for chest, thighs, and ankles
• The locking lever is operative

True or False?​ True.

If a life-threatening condition has been identified, vital signs should

be monitored and recorded before initiating any other components of
the Secondary Assessment and before the initial call to GMS is made.

When applying the Fracture Stabilization Technique, what should the Apply Manual Limb Stabilization.
first responder do?

What is the procedure for use of the FAK if dealing with a life- No permissions are required and the nearest FAK can be opened.
threatening condition on-board?

State 3 items in the EMK Cabin Crew section that can be used by • Tourniquet
a Medical Volunteer onboard. • Oropharyngeal Airway (OPA)
• Pen Torch
• Manual Blood Pressure Unit

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 GMT

Question Answer
True or False? False.

Pull on the umbilical cord as the placenta is coming out to

facilitate placenta delivery.

How often should Cabin Crew check to see if a nosebleed has stopped if Every 10 minutes.
it is not caused by an injury?

Which Personal Protective Equipment (PPE) will you remove first if Disposable or sterile gloves.
you are wearing several PPE?

What can Cabin Crew offer to the casualty in the management of • Offer the saline ampules
sinus distress due to Barotrauma? • If not relieved, offer the nasal decongestant

What is the appropriate position for a casualty suffering from Sit upright.
breathing difficulty or chest pain?

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 GMT
Question Answer
Where will Cabin Crew stow the bagged contaminated equipment? • A380: ML5 Compartment
• B777: inboard stowage above the last row of economy seats

What is crucial in the communication process with the flight deck • The Cabin Crew must update the Captain
when oxygen is administered for medical reasons on-board? • They should mention the station they retrieve it from and how
many bottles are utilised

Where is the location of pain and fever drops for infants FAK – White Pouch.
and children?

When would Cabin Crew move a casualty suffering from head, If there is potential airway problem due to fluids.
neck and/or back injury - unconscious and breathing - into the
recovery position?

When should you place the cord clamps in caring for the umbilical Place the cord in your hand and feel for pulsation on the cord:
cord if the cord was not around baby’s neck? • If pulsation is felt, wait for it to stop. Once pulsation stops, wait for 60
seconds, then apply the cord clamps
• If pulsation is not felt, wait for 60 seconds then apply the cord clamps

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 The End

For any Safe Talk related queries please email

seprecurrent@emirates.com

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