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PRODUCTION TEAM TRAINING GUIDE
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TABLE OF CONTENTS
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PRODUCTION TEAM ............................................................2
SUNDAY SCHEDULE ............................................................4
GENERAL TEAM INFORMATION....................................5
 PRODUCTION TEAM TRAINING GUIDE

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PRODUCTION TEAM
So that all people find new life in Christ
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TEAM VISION
Create excellent, distraction-free experiences that enhance encounters with God
during Sunday Services.
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TEAM ROLE
We serve diligently behind the scenes to support our Teams and pastors who serve on
stage in any capacity of song, message, or video. With our serving, guests are able to
hear the truth of God’s Word and experience God in a unified worship environment.
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Preparing the elements. We serve to create a unified worship experience through
technical elements. In placing Scripture or song lyrics on the screens, seamlessly
transitioning to a countdown, or even in changing the atmosphere with lighting, we
enable guests to encounter and grow with God. Technical elements in place which
produce spiritual results.
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Creating the environment. We have the honor of enhancing the Spirit-filled environment
of worship in our Church through sound, lighting, and general atmosphere. We are
charged to protect this environment, keeping it distraction-free, while maintaining a
spirit of excellence and authenticity.
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TEAM RESPONSIBILITIES
Prepare in Prayer. Pray God’s heart for His people each and every time you serve. Ask
God to move in a special way – to personally touch hearts and heal wounds and bring
His lost children home. Pray for the specific, personal moment of intimacy with Jesus
that would forever change their lives.

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So that all people find new life in Christ 2
 PRODUCTION TEAM TRAINING GUIDE

Serve when scheduled and contact your Team Leader when you need a replacement.
Communication is crucial for building community and carrying out effective ministry, so
please let your Team Leader know your availability to serve.
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Be on time and check-in. You will have an opportunity to check-in when you arrive to
serve each Sunday through our check-in kiosk.
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Dress in a manner that would honor Christ. What we wear can sometimes speak louder
than what we say. Be mindful to not dress in a manner that would distract others or
cause them to stumble. For production, we ask that you avoid bright colored clothing in
order to keep your movements subtle.
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Remain positioned. Be in your assigned position before the 5 minute countdown clock
begins. Once we get into position, we serve throughout the entire service, facilitating
every aspect of the audio and visual needs.
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Remain attentive. Even if you do not have an immediate responsibility, please remain
quiet and attentive. Your Team Leader will communicate changes and needs, as they
arise.
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Serve with heart, commitment, and excellence. We want you serving in your gifts and
passions; in ministry that is an overflow of love and enjoyable to you. If this ministry is
not a fit, if you would like to investigate a new ministry team, or if you need a break from
serving for a season, do not hesitate to let your Team Leader know. This is why they are
here - to walk through life with you!
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Smile. You have just served the Risen King and His Church! “This service that you perform
is not only supplying the needs of God's people but is also overflowing in many
expressions of thanks to God.” (2 Corinthians 9:12)
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TEAM RESULTS
Through the power of the Holy Spirit and the blessing of a protected environment,
guests are forever changed from experiencing God in a fresh, new way.
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So that all people find new life in Christ 3
 PRODUCTION TEAM TRAINING GUIDE

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SUNDAY SCHEDULE
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7:00 PRODUCTION/WORSHIP HUDDLE
7:05 SOUND SET-UP
7:30 LIGHTING & VIDEO SET-UP
7:50 SOUND CHECK
8:00 REHEARSAL BEGINS
8:55 5 MINUTE COUNTDOWN
9:00 TEAM CHAPEL
9:30 TEAM CAFE
10:00 DOORS OPEN/PRE-SERVICE BEGINS
10:05 PRE-SERVICE MEETING
10:15 IN POSITION
10:25 5 MINUTE COUNTDOWN
10:30 SERVICE BEGINS
11:30 SERVICE ENDS/PACK-UP BEGINS
12:00 EXIT

So that all people find new life in Christ 4

GENERAL TEAM
INFORMATION
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PLANNING CENTER
Planning Center Online (planningcenteronline.com) is our one source of information
regarding scheduling, service flow, communication between team members, and service
times and information. You have access to this via web browsers and mobile devices.
This week, you will receive an invite from the Team Leader on how to set up credentials
and start your scheduling.
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At Piedmont Chapel, we do not require that you serve on a team every Sunday, but we
do ask that when you receive this invite to serve, please respond in a timely manner so
that we can ensure every position is filled on a Sunday morning.
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GROUP ME
In order to communicate among team members during the week and throughout
service, we ask that you download the free app GroupMe (if you have a smartphone) or
sign up online at groupme.com. This app allows us to keep all of the teams up to date
with changes or encouragement and to solve issues in a discreet manner.
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CHECK-IN
Fellowship One is the database we use to help care for the team. Every time you serve
we ask that you check in at the Kid’s Check-In area, either by using your Piedmont
Chapel key tag or by typing in your name manually. This allows the church to have
accurate measurements of active Team Members, how many are serving each week, and
how our teams are growing. During this check-in process, team badges will be available
for you to identify that you are serving and on what team you serve.
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So that all people find new life in Christ 5
 PRODUCTION TEAM TRAINING GUIDE

PARKING
We honor our guests by giving them preferred parking. We ask that all Team Members
park away from high-traffic areas.
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TEAM CAFE
This is the hub of Team life during any service. You will find great food, church family,
pertinent information and system-wide updates, and an incredible team to serve you!
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DRESS CODE
Sunday serving attire is business casual and nice jeans are suitable. We welcome people
from all backgrounds, and we want them all to feel comfortable at our campus. Use
discretion, and if you feel the attire is questionable and could potentially distract
someone from the worship experience, please do not wear it.

So that all people find new life in Christ 6