Agile Leadership
Training Series
The Four Core Skills of a Manager.
2024 Lenovo Internal. All rights reserved.
The Four Skills....
1. Practice the Effective Delegation
2. Apply the Radical Candor Model for Giving Feedback
3. Develop Skills to Coach Productive Performance
4. Creating a Motivating & Safety Environment.
2021 Lenovo. Todos os direitos reservados. 2
Delegation: “assigning
tasks that meet both the
needs of the organization
and the individual”
2024 Lenovo Internal. All rights reserved.
Objectives
1. You will understand why is important to delegate.
2. Delegation tips, benefits and structures to delegate.
3. How to make a delegation plan & share it.
4. How to track progress & provide support.
5. How to avoid the most general mistakes.
2021 Lenovo. Todos os direitos reservados. 4
Introduction to Effective Delegation
From a management perspective, delegation occurs when a manager assigns specific tasks to
their employees. By delegating those tasks to team members, managers free up time to focus on
higher-value activities while also keeping employees engaged with greater autonomy.
According to a Gallup study, CEOs who excel in delegating generate 33 percent higher revenue.
These executives know they can’t accomplish everything alone and position their team to tackle tasks
they’re confident they’ll achieve—in turn empowering employees, boosting morale, and increasing
productivity. In the process, CEOs free up their time to focus on activities that will yield the highest
returns and grow the company.
2024 Lenovo Internal. All rights reserved.
Two Sides of Delegation
Two- Frame Dimensions of Delegation
Employee Manager
Evolution Transformation Higher Results
Dimension Dimension
CEOs who excel in delegating generate 33 percent
higher revenue. Nascent Autonomy Mature
Delegation & Learning
2024 Lenovo Internal. All rights reserved.
“Delegation refers to the transfer
of responsibility for specific tasks
from one person to another.”
2022 Lenovo Internal. All rights reserved. 7
Exercise: The Delegation
Checklist.
2022 Lenovo Internal. All rights reserved. 8
The most effective managers spend less
time “doing” and more time planning
work assignments, organizing resources,
and coaching people to achieve their best
possible results.
2022 Lenovo Internal. All rights reserved. 9
Your role is to ensure the right
people are doing the right work, at
the right time, and in the right way
2022 Lenovo Internal. All rights reserved. 10
Benefits of Delegation
From a management perspective From the team perspective From an organizational
perspective
Remove tasks from your to-do list Delegation creates new
that others are qualified to handle. opportunities for growth and boosts
This gives you more time to focus motivation. Delegation helps you maximize
on activities that require your your company’s resources and
unique skills and level of authority: improve productivity
planning, business analysis,
coordinating operations, obtaining
resources, addressing personnel
issues, and developing your
employees.
2021 Lenovo. Todos os direitos reservados. 11
Then…what can be delegated
to others?
2022 Lenovo Internal. All rights reserved. 12
Introduction to Effective Delegation
Anything can be delegated but not everything
should be delegated, try to consider this:
1. 70-30 RULE (If the person can do this at least
70% as you is a delegation factor.
2. If the task is alligned to their
Career/Development plan
3. If the person is willing to do the task.
2024 Lenovo Internal. All rights reserved.
Delegation should always follow an organized
sequence or step-by-step plan…..
Delegation should always follow an organized sequence or step-by-step plan, rather than be done
spontaneously or rushed. This sequence doesn’t need to be a fixed or a standard process, but is likely to
include the ten steps outlined in the box below:
2024 Lenovo Internal. All rights reserved.
The Delegation Conversation.
Additional factors to include in the
conversation may be reporting standards
(how often and for what should you get
updates), any training, resources, or
networking you could provide to assist
completion, and finally the
milestones/deadlines and quality
expectations you have for the delegated
task.
2024 Lenovo Internal. All rights reserved.
Delegation Exercise Planning
Sheet
2022 Lenovo Internal. All rights reserved. 16
The 9 top tips to delegate.
Play to Your Define the Provide the Establish a
Know What to Employees’ Right Clear
Delegate Strengths and Desired Resources and Communicatio
Goals Outcome Level of n Channel
Authority
Allow for Deliver (and Give Credit
Failure Be Patient Ask For) Where It’s Due
Feedback
2021 Lenovo. Todos os direitos reservados. 17
“Delegating isn’t easy; it’s a skill that must be
practiced and honed over time. But the better
you become at aligning the right people with
the right tasks and responsibilities, the more
effective you’ll become at your job as a
manager..”
2022 Lenovo Internal. All rights reserved. 18
Resources
Book: “Deep And Deliverate Delegation”
Author: Dave Stitt
2022 Lenovo Internal. All rights reserved. 19
20