Ecommerce
WHAT IS E-COMMERCE ?
the process of buying or selling of goods or services using an electronic
medium such as the Internet
E-commerce is an emerging concept that describes the process of buying
and selling or exchanging of products, services, and information via
computer networks including the internet
What is the Examples of E-commerce ?
An individual purchases a book on the Internet.
A government employee reserves a hotel room over the Internet.
An individual withdraws funds from an automatic teller machine (ATM).
Accepting credit cards for commercial online sales
What is the Definition of E-Commerce from Different Perspectives ?
Communications Perspective: E-commerce is the delivery of information,
products/services, or payments over the telephone lines
Business Process Perspective: E-commerce is the application of technology
toward the automation of business transactions and work flow.
Service Perspective: E-commerce is a tool that addresses the desire of
firms, consumers, and management to cut service costs while improving the
quality of goods and increasing the speed of service delivery.
Online Perspective: E-commerce provides the capability of buying and
selling products and information on the internet and other online services.
Benefits and limitations of E-Commerce?
Advantages to Organizations
Advantages to Consumers (customers)
Advantages to Society
Advantages to Organizations?
Using e-commerce, organizations can expand their market to national and
international markets with minimum capital investment.
E-commerce helps organizations
E-commerce improves the brand image of the company.
E-commerce helps organization to provide better customer services.
Advantages to Customers?
• It provides 24x7 support. Customers can enquire about a product or service
and place orders anytime, anywhere from any location.
• E-commerce application provides users with more options and quicker
delivery of products.
• E-Commerce increases the competition among organizations.
• A customer can put review comments about a product
Advantages to Society?
• Customers need not travel to shop a product, thus less traffic on road
and low air pollution.
• E-commerce helps in reducing the cost of products, so less affluent
people can also afford the products.
• E-commerce has enabled rural areas to access services and products,
which are otherwise not available to them.
• E-commerce helps the government to deliver public services such as
healthcare, education, social services at a reduced cost and in an
improved manner.
What is Business To Business B2B?
Business to business e-commerce is the exchange of goods, services or
information on the internet between the enterprises.
What is Business To Consumer B2C?
This refers to the sale of products and services from a firm or company to
the consumer.
What is Consumer To Consumer C2C?
Consumer -to- Consumer E-Commerce allows consumers to sell to each
other with the help of electronic tools.
What is E-commerce Business Models?
A business model is the method of doing business by which a company can
sustain itself that is, generate revenue.
Types of key of Bussiness Models?
1. Value Proposition
2. Revenue Model
Advertising revenue model
Subscription revenue model
Transaction fee revenue model
Sales revenue model
Affiliate revenue model
3. Market Opportunity
4. Competitive Environment
5. Competitive Advantage
6. Market Strategy
7. Organizational Development
8. Management Team
Types of B2C Business Models?
E-tailer
Community provider (social network)
Content provider
Portal
Transaction broker
Market creator
Service provider
Types of B2B Business Models ?
E-distributor
E-procurement
Exchange
Industry consortium
