Criteo's Commerce Media Solutions
Criteo's Commerce Media Solutions
Let’s talk
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                  Your priorities          How Criteo can help       How we can partner
             Understanding what matters   Who we are and where we   Next steps to start reaching
                       to you                fit in your strategy           your goals
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    Your top Growth priorities
    Getting in front of the right people and converting them into new, valuable customers
    Getting in front of the right                Build loyalty and grow sales               Drive measurable outcomes
    people and converting them                   and revenue from customers                 to reach your KPIs while
    into new, valuable                           to drive high ROI for your                 saving time to identify new
    customers                                    business                                   opportunities for scaling
                                                                                            profitably
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    Criteo is the market
    leader in Commerce
    Media
    We combine the world’s largest shopper,
    product, and engagement dataset with our
    leading AI Engine to help marketers win across
    the buyer journey.
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    Commerce Media makes the open web as valuable to you
    as search, social, and marketplaces
Source: Based on Criteo’s $1T in annual commerce sales, compared to Amazon's $386B in annual revenue, minus $45.3B from AWS and $25.2B from subscription services.
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    Our Journey from Retargeting to Commerce Growth
    We’ve developed growth solutions to help businesses find the right audiences to grow their customer base and revenue
                                                                                              Commerce
                                                                                               Growth
                                                                 Custom
     Leading                 Targeting Strategies
                                                                Reporting
    Retarge+ng
     Pla.orm
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    Do it all within a single user interface
      3     Build
            Build high-impact
                  high-impact ad
                              ad formats
                                 formats
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    Our Predictive AI removes the guesswork
We make the tough decisions for you... …with powerful predictive technology
     How much should we bid for a given ad?                    Smarter bids to drive strong outcomes
                                                               Predictive Bidding
     How valuable is the user?                                 Identify and access the most relevant customers
                                                               Audience Targeting
     Which products are most relevant to the user?             Show the right products to the right shoppers
                                                               Product Recommenda+ons
     Which look and feel is most compelling to the user?       Real-time creative decisioning that scales
                                                               Dynamic Creative Optimization+
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    Commerce Growth is built with You in mind
    Meet top to bo(om funnel goals that scales to meet acquisi5on and reten5on outcomes
    Scale Your                      Maximize Your                     Take Control of Your          Confidently Hit Your
    Business Efficiently            Investments                       Results                       Targets
    Acquire new customers without   Build deeper relationships with   Launch, manage, and           Save time reaching your goals,
    compromising return-on-ad-      people who know you, enriched     optimize campaigns based on   and use proven AI and access
    spend. Identify new, high-      with how and what they buy        the budget, KPIs, and         to Commerce expertise to
    performing audiences with no    across the open web. Re-engage    audience inputs most          achieve results that matter
    guesswork.                      with top-of-mind messaging that   important to your business    most to you
                                    increases their lifetime value.   using Commerce Growth’s
                                                                      smart media buying
                                                                      workflows
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How it comes to life
     Create seamless consumer experiences
                                                                                                        FRONT OF STORE
                                                                             Re-engage people to my
                                                                             online and offline store
      AT HOME
                                                                                ONLINE / IN-STORE
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     Sephora connects the shopper journey to expand its customer
     base & drive lifetime value, with 725% ROI
     Mission                                                                                                                                                  85%
                                                                                                                                                           of new traffic
     Launch a full shopper journey strategy to create personalized experiences at                                                                          subsequently
                                                                                                                                       “
     every point of contact, and fuel business growth from new and existing shoppers.                                                                        added to
                                                                                                                                                            retargeting
                                                                                                                                                             campaign
     Approach
     To both attract new customers and drive customer lifetime value, Sephora                                   Reviewing our online strategy and having a partner
     launched three campaigns:                                                                                  that brought results across all points of contact was
                                                                                                               critical if we were to increase our brand presence and
     • Reach new people similar to Sephora’s existing visitors
                                                                                                               conversion. Now we have actions that impact users in
     • Engage Sephora's Beauty Club members with special offers just for them                                    a meaningful way throughout the online shopping
     • Retarget previous visitors with promotions                                                                                       journey.
     “Reviewing our online strategy and having a partner that brought results across all points
                                                                                                                                 Simone Sancha
     of contact was critical if we were to increase our brand presence and conversion. Now we
                                                                                                                               Digital Marketing &
     have actions that impact users in a meaningful way throughout the online shopping
                                                                                                                              CRM Executive, LATAM
     journey.”                                                                                      1.7 million
                                                                                                  Unique users reached
     Simone Sancha
     Digital Marke[ng & CRM Execu[ve, LATAM                                                        by Criteo across the
                                                                                                      Open Internet
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     Jockey onboards buyer files to reach high-value customers
     and drive growth
     Mission
                                                                                      +37%
                                                                                     Increase in ROAS
                                                                                                                                     “
     Apparel brand Jockey is hyper-focused on efficiency and tesVng to make             year-over-year
     sure everything they do delivers the best possible bang for their buck.
                                                                                                               Working with Bluecore and Criteo has improved
     Approach
                                                                                                                 pretty much every aspect of our advertising
     By leveraging Bluecore AdverVse™ and Criteo, Jockey segmented their                                         campaigns. I was surprised how quickly our
     first-party data to surface their most valuable customers with predicVve
     data and focus their markeVng spend on those customers.                   +109%                            performance turned around once we started
                                                                                                                    working with them. We started seeing
                                                                               in ROAS in first 2
                                                                                   months of                 improvements in a matter of weeks, not the months
     By ac+va+ng their first-party data with Bluecore and                                                                       I had expected
                                                                                  partnership
     Criteo, Jockey:
     • Improved intelligence to get shoppers confidently buying Vme and                                                             Mark Mraz
        again                                                                                                            Senior Director, Marketplace,
                                                                                                                                SEM & Finance
     • Increased return on ad spend (RoAS) by 37% to increase efficiency of
        markeVng spend
     • Introduced the ability to easily test-and-learn to be^er move at the
                                                                                           +30%
                                                                                           Program revenue
        speed of the consumer                                                               year-over-year
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     How FIGS disrupted the healthcare industry with Commerce
     Growth
     Mission
                                                                                                                                       “
     To fuel their growth, FIGS needed a way to attract medical professionals to their site and grow lifetime
     value with existing customers where they were spending time online.
     From their acquisition strategy, FIGS learned the buying window of their two-time purchasers.                                 Alex Tshering
                                                                                                                                  SVP, Marke[ng
     FIGS used this learning to ensure they are present to first-time buyers before their probability of
     conversion dips, tailoring their messaging at the right moment to convert them into repeat buyers and
     drive the most value from their acquisition strategy and existing customers.
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     Lululemon boosts sales with CTV
     Mission                                                                          +76%
     Build brand awareness and drive online sales for new Run and                    Increase in sales
     Align campaigns.                                                                month-on-month
     Approach
     To drive awareness of launch, Lululemon activated CTV and online
     video campaigns alongside display. They leveraged granular shopper data
     based on 10B products and services, and 35B browsing and transaction
     events Criteo captures to reach consumers interested in their products across
     three campaigns:
     • Target new consumers on CTV across premium broadcasters and
        streaming services
     • Re-engage exposed CTV viewers with online video ads to drive traffic to
        their website
     • Retarget previous website visitors with dynamic creatives
        Downstream effect of CTV and online video increased traffic to retention         +36%
        campaign, resulting in a +73% month-on-month increase in revenue and              Increase in
        +36% return-on-ad-spend increase compared to the previous month not              return-on-ad-
        running any CTV or online video activity.                                            spend
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     Neeman’s brings sustainable footwear to shoppers with
     Commerce Growth
     Mission
                                                                                   +88%
                                                                                                                                 “
                                                                                 Sales compared to
     Grow DTC brand by launching always-on acquisition and retention             using display alone
     campaigns to prospects and customers that complement their search and
     social campaigns.
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Online classifieds platform drives higher lifetime value with
Commerce Growth
Mission
Expand web business to include an app experience that connects brand
                                                                                                20%
                                                                                                                                       “
to a younger, tech savvy audience, while also strengthening relationships                   Lower cost per
with existing customers.                                                                   install compared
                                                                                          to other channels    “We are not only achieving our App growth goals, but
Approach                                                                                                      also overperforming against our app install or app daily
To attract new, high-value users while creating brand loyalty with existing                                    ac[ve users historical records several [mes over. I’m
customers, Milanuncios focused on an app first strategy that reached                                              happy to say that the cost per install achieved by
users on the open web based on their interests and affinities to convert.                                      Criteo’s audiences is 20% lower than the average that
The campaign focused on:                                                                                       we obtain with other channels. Moreover, this cheap
                                                                                            30%                 acquisi[on cost hasn’t penalized the engagement of
                                                                                           Higher user           these installs, as the life[me value extracted from
• Reaching in-market audience with a refreshed in-app brand experience                   lifetime value
                                                                                                              Criteo’s acquired users is 30% higher than the average
• Re-engaging website customers to improve app engagement                                 compared to
                                                                                        other channels                            from other channels
• Retargeting previous website visitors to drive app installs
Today, app traffic represents half of visits, compared to only a third a year ago. To                                          Alejandro Piriz Acosta
continue this momentum, Milanuncios plans to continue boosting brand perception                                               Performance Marketing
while maintaining performance with retention strategies that engage customers with
high impact visuals like video.
Travel booking platform boosts app bookings while reducing
cost per installs with Commerce Growth
Mission
Become the top-of-mind hospitality brand in Southeast Asia. To support
                                                                                   39%
                                                                                                                          “
this ambition, RedDoorz promotes their mobile app to grow their install         Lower cost per
base while incentivizing with earned loyalty points for future bookings.       install compared
                                                                              to other channels
Approach                                                                                          We love how the AI works behind the scenes to reach
To a^ract quality customers while increasing confirmed bookings,                                         relevant new Indonesian users within our
RedDoorz launched Commerce Growth app install campaign, leveraging                                   performance goals. Commerce Growth’s AI and
                                                                                                      machine learning helps remove the guesswork,
Criteo’s commerce dataset and AI technology to remove the guesswork
                                                                               17%                 processing large amounts of data to reach the right
on where to allocate their spending. The campaign focused on:               Lower cost per          travelers with the right message at the right time.
                                                                               booking
                                                                             compared to
• Reaching next best customers built on behavioral and contextual signals   other channels                           Angga Warella
  extending reach without sacrificing performance                                                              Senior Digital Marketing Lead
• Driving traffic to install app and increase confirmed bookings with hyper-
  relevant headlines, images and call-to-acVons using Dynamic CreaVve
  OpVmizaVon+ technology
• Spending on sources with low fraudulent traffic
     FARFETCH captivates holiday consumers with engaging ad formats,
     improving ROI by 140%
     Mission
     Launch holiday season acquisiVon and retenVon strategies to drive customer growth and a strong return
     on investment.
            • Target new consumers for brand exposure with online video ads
            • Engage new users with promoVonal messaging to drive quality traffic to sites with in-banner
              video ads
            • Retarget previous website and app visitors with branded dynamic ads to convert them            +140%             +9.3%
                                                                                                                Return on      First-time buyers
            • Re-engage first-+me buyers with Vmely countdown ads to drive high lifeVme value
                                                                                                               investment
     FARFETCH opVmized campaigns by tesVng a variety of ad formats tailored to meet each campaigns goals
     and clear promoVonal messages. “Criteo is always a good choice when it comes to acquisiVon and
     retenVon campaigns to boost sales during holiday seasons,“ shared Cassie Liu, Growth MarkeVng
     Manager.
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                                                                                                    Explore the Ad Formats
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     Get support from our experts at no extra cost
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    Recommendations and Next
    Steps
#
     Top Priorities for [Client Name]
Buyer Personas: Current Needs: Goals and Objectives: Upcoming Key Dates & Events:
     Females, 18-49, high purchasing power,   Seeing strong customer retention,   Increase sales by 1000 per        Summer is peak season, with a larger
     with brand affinities to brands          but currently have excess product   month, while maintaining a        promoVon on Memorial Day Weekend
                                              and a need to grow customer base    ROAS of 0.75X for acquisition     and an end of Summer Sale the first
     like Lululemon and Athleta
                                                                                  efforts.                          weekend of September
     Males, 25-49, high purchasing power
                                                                                  Convert existing customers into
     with brand affinities to GymShark and
                                                                                  repeat purchasers by end the
     Under Armour. Interested in health and                                       end of summer, scaling
     wellness.                                                                    retention budget by 33% on flat
                                                                                  ROAS.
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     Let’s grow your business together
     Identifying your key opportunities
               Industry
                                       [Clientname]
                                                           35%
               average                                Higher new customer rate for
                                                          clients who spend on
                                                          acquisition vs. those
                                                               that do not
              53%*                        15%
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     Proposed Media Plan for [Client Name]
                                                                                                                    Audience                Budget          Performance
         Use Case                           Audience Type               Audience Segment                                       Ad Format
                                                                                                                    Size                    Proposal        Forecast
                                                                        One-Time Buyers
         Target customers who purchased
                                                                        First-time buyers who purchased 60+ days
         a specific                         Events                                                                  50K
                                                                        ago and has not visited the site                       Store Ad     $8k             $0.10 CPV
         product recently
                                                                        in last 30 days
                                                   Always on
                                                                                        At-Risk and Inactive Customers
                                                   Seasonal
                                                                Health & Beauty Shoppers
         launches $30K
                                                                                                                    Lapsed Seasonal Buyers
                                                   Flighted
         audience combinaNons to discover which
                                                                                                                 In-store Shoppers
         are your top performers. $13K
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     Next Steps
     Ramp up and optimize your campaigns in fewer than 90 days
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Thank you!
Appendix
                       Our experts, extensive partners, and unique technology set
                       Criteo's Commerce Media Platform ahead of the pack
                                     1.2K+
                                                 Performance clients
90 Active countries
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     Reach consumers across discovery,
     consideration and purchase
Acquisition Retention
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       By making every moment a shoppable one
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     Reach audiences where they consume content
          AMER                    UK                          FRANCE            SPAIN
     The largest commerce data set       18+ years of machine learning,     Preferred access to +1.2k       Real-Vme self-service tools with
     with aggregated data from $2.5B     plus > 20,000 tests per year on    direct publishers               SKU-level repor+ng and media
     daily sales across 4B product       commerce data to optimize          across the open Internet.       metrics backed by 1000s of
     SKUs. Plus,                         messaging, product and creative.                                   engineering, product and support
     with matched ID Graph with                                             Keeping brands in control and   experts.
     matched non-cookie identifiers      Removing guesswork and             finding consumers where they
     for over 725M daily active users.   identifying optimal path to        spend their time.               Understanding what performs,
                                         conversion for better                                              when and why, no ma^er the
     Reaching and keeping your next      performance outcomes.                                              adverVsing tacVc.
     top customer.
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     Drive consumers from awareness to conversion with a
     sequential messaging approach
                                                           Rich Media
          Activate display for added reach, recall,
      2                                                    Drive consideration and
          engagement and performance                       click-through-rate
                                                                 Branded Dynamic
          Engage qualified consumers from your
      3                                                          Drive conversions, sales and
          consideraKon campaign                                  return-on-ad-spend
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     Maintain your brand integrity and enhance your message in
     safe, relevant environments
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                                 ⚠ Use for video media
                              Optimize towards
                              completed video views
                              CPM Bidding
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                                                                                                                                        ⚠ Use for display media
     Meet KPIs: Bids are optimized to meet your target visits,                                                     Uplift in sales advertisers
                                                                                                       +7%                                                 Visit goal#
     cost-per-order, cost-per-install, sales, or return-on-ad-                                                     see with automated target
     spend goals.                                                                                                  bidding.
#Criteo tracks towards qualified visits, a click followed by 2 events or 1 sale within an hour of the click
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     Transparent reporting, measurement, and attribution to give you
     confidence your budget is driving results
        Trading strategies and bid models            Brand Lift        SKAN integraVons with the largest Mobile
                                                                                Measurement Partners
          Audience segment reporVng                  A/B Tests
                                                                               Google Privacy Sandbox
        Customer retenVon segmentaVon
                                                                               Third-Party clean rooms
          Flexible a^ribuVon windows
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       What Powers Criteo’s AI Engine
                              User Centric Data                                                                                              OpKmizaKon Models
                                                                                      Engine Outputs
              Audience Targeting                            Predictive Bidding                      Product Recommendations                         Dynamic CreaVve OpVmizaVon+
     The Engine identifies the most relevant    The Engine bids based on the value of each   The Engine recommends products according to a          The Engine op]mizes the crea]ve for
              and valuable users.                   user and their predicted outcome              user’s browsing and purchasing intent              look and feel to each individual user
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     Do it all within a single user interface
     Always-on Customer Acquisi5on and Reten5on Outcomes
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     Do it all within a single user interface
     Always-On Customer Acquisition and Retention Across the Buyer Journey
Create, launch and opVmize in seconds with bid, budget and goal opVmizaVon.
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     Do it all within a single user interface
     Always-On Customer Acquisition and Retention Across the Buyer Journey
       3        Build
            Build     high-impact
                  high-impact     ad formats
                              ad formats
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     Do it all within a single user interface
     Always-On Customer Acquisition and Retention Across the Buyer Journey
       3        Build
            Build     high-impact
                  high-impact     ad formats
                              ad formats
44
     Do it all within a single user interface
     Always-On Customer Acquisi:on and Reten:on Across the Buyer Journey
       3       Build
           Build     high-impact
                 high-impact     ad formats
                             ad formats
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