SURMOUNT INTERNATIONAL SCHOOL

TARAMANDAL, GORAKHPUR

SESSION: 2024 - 25

Standard : XII ASSIGNMENT PAPER Subject: Business Studies (054)

General Instructions:
1. All the questions are compulsory to attempt.
2. Question no. 1-20 is multiple choice type.
3. Answer to question no. 21- 24 may have 50-75 words.
4. Answer to question no. 25- 30 which has to be answeed in about 150 words.
5. Answer to question 31- 34 may have 200 words.
6. No external choice has been given in the question paper.

Choose correct alternatives:

Q. 1 Identify the important characteristics of Management.
a) it is a goal oriented process.
b) it is an intangible Force.
c) it is single dimensional
d) both a and b.
Q. 2 Identify the features of Management as a profession.
a) systematic body of knowledge.
b) restricted entry.
c) service motive
d) all of these
Q. 3 The principle of management given by Fayol which aims at preventing overlapping of activities is:
a) division of work
b) unity of command
c) unity of direction
d) order
Q. 4 What does principle of initiative indicate?
a) employees at all levels should be encouraged
b) employee at only lower level should be encouraged
c) it indicates that no employee should be encouraged for the task
d) none
Q. 5 The technique of scientific management given by Taylor which aims to establish interchangeability of
manufactured part and products is-
a) method study
b) motion study
c) standardization
d) differential peace wage system
Q. 6 Which dimension of business environment concern with improvement and innovation, which provides
new ways of producing goods and services ?
a) technological environment
b) economic environment
c) legal environment

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d) none
Q. 7 'Trends refer to changes and inclination towards new products and services. 'This statement describes
significant effect of which environment on business ?
a) economic environment
b) social environment
c) political environment.
d) none
Q. 8 Single use plans are
a) formulated to achieve a specific target.
b) responsible and can be easily fixed.
c) comes under standing plan
d) none.
Q. 9 Assertion: Planning is futuristic.
Reason: Planning is concerned with future which is certain and doesn't require to forecast.
a) Both A and R correct.
b) both A and R wrong.
c) A correct but R incorrect.
d) A incorrect and R correct.
Q. 10 Choose the correct answer:
a) Accountability can be entirely delegated.
b) Accountability flows downward.
c) Accountability refers to answerability for final outcome of the assigned task.
d) Accountability means right of an individual.
Q. 11 Maximum freedom for managers and maximum constraimts are main feature of
a) total autonomy
b) decentralization
c) congruency
d) cenntralisation
Q. 12 Which of the following is not an importance of delegation of authorities:
a) effective management
b) relief to top level managers/CEOs
c) facilitation of growth
d) basis of management hierarchy
Q. 13 Give one word for all the forms of payments or rewards given to an employee
a) recruitment
b) selection
c) compensation
d) placement
Q. 14 Staffing function deals with which element of Management
a) human
b) machine
c) money
d) material
Q. 15 For the purpose of recruiting employees, M/s X Limited placed a TV commercial on a
leading channel This is an example of recruitment through

a) advertisement on electronic media

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b) advertisement on print media

c) advertisement on web

d) none

Q. 16 In an organizational context, example of security/ safety need is:

a) job security

b) pension plans

c) stability of income

d) all of these

Q. 17 Which of the following terms can be defined as overseeing subordinate at work

a) controlling

b) leading

c) motivation

d) supervision

Q. 18 Identify the style of leadership in which the superior uses file forces from within the groups in
order to establish control.

(a) Autocratic leadership

(b) Democratic leadership

(c) Laissez-faire leadership

(d) Authoritarian leadership

Q. 19 Downward communications refer to the flow of communication from _____.

(a) One departmental manager to another

(b) Superior to subordinate

(c) Subordinate to superior

(d) All of the above

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Q. 20 Identify the correct sequence of steps involved in the communication process.

(a) Sender, Message, Encoding, Media, Decoding, Feedback, Receiver

(b) Sender, Decoding, Receiver, Feedback, Message, Encoding, Media

(c) Sender, Message, Encoding, Media, Decoding, Receiver, Feedback

(d) Sender, Media, Decoding, Receiver, Message, Encoding, Feedback

Q. 21 What is meant by recruitment? Explain any three external sources of recruitment of employees.
Q. 22 Maan, a chief manager in a company using highly sophisticated machines and equipments, wants
that every employees should be fully trained before the Machines and equipments. Suggest and describe
the best method of training that Maan can use for training of the employees.
Q. 23 What are the steps taken by management in the planning process.
Q. 24 'Directing is the heart of management process. ' Do you agree? Give reason. OR
'Good communication is the foundation of sound management.' Explain.
Q. 25 To encourage Innovation and creativity Sunshine enterprise has said upper team called incubator they
are specially selected senior executive of the company whose responsibility is to ensure that the innovative
ideas are generated by the employee the company rewards and encourages the employees through its
recognition and reward .
A. What element of directing is being used by Sunshine enterprise.
B. Identify two ways in which this element is being implemented.

Q. 26 In an organisation employees always feel they are under stress, they take less initiative and fear to
express their problems before the manager. What do you think is wrong with the manager? Also mention,
the leadership style towards which this example is indicating.
Q. 27 'Pan masala chabana swasthya ke liye hanikarak hai.' This statutory warning is compulsory to be
mentioned on the labels of the product.
Identify and discuss the environment which is associated with this example.
Q. 28 Explain by giving any four points why in the present day of competitive market it is essential for the
business to remain alert and aware of its environment. OR
OR Environment provides both constraints and opportunities. Comment.
Q. 29 Describe nature of principles of management with the help of any four points.
OR Principles of Taylor and Fayol mutually and complementary, one believe that 'management should not
close its ear' to constructive suggestions made by the employees while the other suggested that a good
company should have an employees suggestion system whereby suggestions, which result in substantial
time or cost reduction should be divided. Identify and explain the principles of management referred in
the above paragraph
Q. 30 Controlling is a backward looking and forward looking process. Comment.

Q. 31 In each of the following cases, which principle of Fayol is being violated:

A. when the manager contracts with his cousin for supply of material knowing that such materials are
defective.
B. When chalks are kept in library and books in office.
C. A worker receiving orders from two Bosses.
D. When no department has a separate plan of action.
E. A subordinate habitually contacts higher authority passing over his superiors.
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F. Tools are not found in their right place.
Q. 32 A company is manufacturing televisions, refrigerators, air conditioners, washing machines and gas
stoves using different productive resources.Suggest a suitable organisational structure for the company and
explain any three advantages and disadvantages, each of this structure.
Q. 33 External sources of recruitment are better than internal sources of recruitment. Do you agree with the
statement. Give reasons in support of your answer.
OR How can external sources of recruitment be better than internal sources. Give reasons in support of your
answer.
Q. 34. A. Identify the contribution of Maslow to management.
B. Explain the theory propounded by Maslow.
C. Identify any three incentives that fulfill social needs of employees.

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