1.

The word 'communication' is derived the Latin word ________

A.Communal

B. Communicans

C. Commune

D. Communico

2. Given below are the features of technical communication, except ______

A.Formal communication

B.Technical Content

C. Does not follow a set pattern of communication

D. Involves the use of technical vocabulary, graphics, etc.

3. General communication may be ______

A. Informal

B. Formal

C. Both of these

D. None of these

4 The main intention of a letter of application

a)To advertise our qualities

b) To boast of our abilities

c) To impress with our writing skills

d)To offer accurate information about our suitability for the post.

5 _________ is an account of or a statement about something that happened in the past

b)Business plan

c)Technical proposals

d)Scientific writing

6 Email is a method of exchanging message between people using_________

a)Letters

b)Telephones

c)Electronic devices

d)None of the above

7 Which of these is not a type of a report?

a) Periodic

b) Progress

c) Trouble

d) Fancy

8 Communication is the _________ of facts, ideas and opinions by two or more persons.

A. Exchange

B. Foreign exchange

C. Control

D. Understanding

9Written communication includes_________

A. Reports and forms

C. Film

D. Speaking

10 Reports from the subordinates to the superiors take the form of _______

A.Upward communication

B. Downward communication

C. Crossword communication

D. Horizontal communication

11 Face to face communication means ______

A. Visual communication

B. Direct communication

C. Indirect communication

D. Written communication

12 A memo in an organisation is an example for _________

A. Internal communication

B. External communications

C. Personal communication

D. Non-verbal communication

13. Facial expressions and gestures are known as _______

A. Face to face communication

B. Oral communication
C. Body language

D. Media communication.

14. A report prepared in a prescribed form and presented according to an established procedure is
________ report.

A. Formal

B. Informal

C. Statutory

D. General

15 A circular is a form of ________

A. Written communication

B. Face to face communication

C. Group communication

D. Visual communication

16 Poster fall under ________comnunication

A. Interpersonal

B.Mass

C. Intrapersonal

D. Oral

17 Circular letter is meant for ______

A. Mass communication

B. Personal communication

C. Secret communication
D. Informal communication

18 Formal and informal communication network within the organisation is known as ________

A. Interpersonal communication

B. Intrapersonal

C. Organizational communication

D. Grapevine

19 The term communication is derived from the ______ word 'communico' or 'communicare'.

A. Greek

B. Latin

C. Chinese

D. English

20 A written message which is conveyed over an electronic network is __________

A. Notice

B. Circular

C. Post

D. Email

21 Effective communication _______

A. Take up lot of time

B. Saves time

C. Is a waste of time

D. None of these
22 Communication network in any organisation is / are ____

A. Internal, external and personal

B. only internal

C. Only external

D. Only personal

23 Aggressive people ________

A. Ramain alienated in group

B. Want democratic participation of all members in a group.

C. Seek to control the entire group.

D. Feel safe and secure when alone.

24 Interpersonal skills include _______

A. Problem solving

B. Emotional intelligence

C. Teamwork

D. All of these.

25 A memo in an organisation is an example for ______

A. Internal communication

B. External communications

C. Non-verbal communication

D. Personal communication
26 Face to face communication means ______

A. Visual communication

B. Indirect communication

C. Direct communication

D. Written communication

27 Message is the ______ idea transmitted by the sender

A. Raw

B. Structured

C. Encoded

D. Faked

28 Interpersonal communication occurs only when ______

A. An individual interacts with another person who has interest in knowning

b)Intimate conversation takes place

c)An individual converses with people have no interest in knowing

d)Three or more people communicate with each other at the same time.

29 Which of the following is an example of a non-verbal message?

a)Mumbling

b)Yelling

c)Eye contact

d)Jargon

30 Interpersonal skills include _____

b)Team work

c)Emotional intelligence

d)All of these

31 Listening barrier is a result of _______

A. Biased listening

B. Partial listening

C. Pansophists

D. All of these

32 Body language may provide clues as to the attitude or state of ______

a)Skil of a person

b)Mind of a person

c)Knowledge of a person

d)None of these

33 Thinking or internal dialogue with oneself, named as ________communication, is very much essential
to compete and succeed in all other forms of communication.

a)Mass

b)Interpersonal

c)Extra personal

d)Intrapersonal

34 Circular letter is meant for_______

a)Mass communication
b)Secret communication

c)Personal communication

d)Informal communication

35 Our dress code is an example of ______ communication

A. Verbal

B. Non-verbal

C. Written

D. Spoken

36 A report prepared in a prescribed form and presented according to an established procedure is

a)Formal

b) Statutory

c)Informal

d)General

37 The interpersonal skills include_______

a)Adaptability and verbal communication skills

b)Critical thinking and grooming

c)Team skills, written and spoken communication

d)All of these

38 Communication in the workplace involves_______ communication

A Network

B. Interpersonal
C. Mass

D. Family

39 What does SMTP stands for?

a)Simple Mail Terminal Protocol

b)Simple Mail Transfer Protocol

c)Simple Mail Trasport Protocol

d)None of the above

40 .In a group discussion, one must communicate with _______

a)Hostility

b)Ignorance

c)Knowledge

d)Long sentence

41 The term kinesics refers to______

A. Paralinguistic cues

B. Vocal fillers

C. Spoken words

D. All forms of body movement.

42 Which of these much be avoided in a group discussion?

a)Speaking facts

b)Asking questions

c) Speaking fast
d)Speaking with clarity

43 The word interview refers to a conversation between _____

a)Interviewer

b)Interviewee

c)Both a and b

d)None

44. Communication is a non stop _____

A. Paper

B. Process

C. Programme

D. Plan

45 What are the successful strategies for interview?

a)Personal rapport

b)Clear idea of the key points

c)Good eye contact

d)All of the above

46 Which of these is not a formal report?

a)Informational report

b)Informal report

c)Interpretative report
d)Routine report

47. Audio visual communication includes _______ communication

A. Auditorry

B Visual

C. Written

D. Auditory and visual

48 Which of these is not a parameter in a report?

a)Age of writer

b)Quality information

c)Extent of information

d)Ability to acquire information.

49 . Pictures, slides, films are forms of ______

A. Body language

B. Audio - visual communication

C. Reporting

D. Artifacts communication

50. The direction in which the formal communication flows is always _______

A. Upward

B. Downward

C. Horizontal

D. All of these