INDEX NUMBER
EME TECHNICAL TRAINING SCHOOL
AFFILIATED TO
ACCRA TECHNICAL UNIVERSITY
2024/2025 ACADEMIC YEAR
FINAL EXAMS
PROGRAMME : DIPLOMA (MECH ENGR)
PROGRAMME LEVEL : 200
COURSE TITLE : ICT
COURSE CODE : EME
FACILITATOR : SGT AGBO A
INSTRUCTIONS TO CANDIDATES
Do not turn this paper until you are told to do so. While you are waiting, read and observe the following
instructions:
1. Write your index number in the space provided above.
2. Time allowed for this paper is 2 Hours.
3. This paper consists of two sections. Section A and Section B. Answer ALL questions in section A
and in Section B. You are to answer ALL questions in the answer booklet provided.
4. The highest possible score is 100 Marks.
5. Use blue pen only and pencil where necessary
SECTION A (40 marks)
1. Which tab in Microsoft Word contains the SmartArt feature?
a. References
b. Home
c. Design
d. None of the above
2. What is the main purpose of using SmartArt graphics?
a. To create complex mathematical equations
b. To format text in different styles
c. To add watermarks to documents
d. None of the above
3. How can you change the color scheme of a SmartArt graphic?
a. By using the "Format" tab
b. By clicking the "Change Colors" button
c. By using the "Design" tab
d. By using the "Layout" tab
4. What is the advantage of using SmartArt over creating diagrams manually?
a. It is more time-consuming.
b. It is less flexible.
c. It offers a wider range of pre-designed templates.
d. It requires more technical knowledge.
5. When you encrypt a Word document with a password, what are you protecting?
a. The document's formatting
b. The document's content
c. The document's font
d. The document's page layout
6. Can you recover a lost password for an encrypted Word document?
a. Yes, using Microsoft's password recovery tool
b. Yes, using a third-party password recovery tool
c. No, Microsoft does not provide a password recovery option
d. Yes, but only if you have a backup of the document
7. Which of the following computer keyboard keys is used to delete characters from right to left
on-screen?
(a) Alternate
(b) Backspace
(c) Delete
(d) shift
8. The most worn key on the computer keyboard is
(a) Caps Lock
(b) Enter
(c) Space bar
(d) None of the above
9. To copy a file means to
(a) remove the file from a folder
(b) delete the file into recycle bin
(c) make a duplicate of the file
(d) modify the file
10. Right-clicking a mouse on an open window
(a) creates a new document
(b) opens a file menu
(c) opens a new window
(d) opens a context menu if available
11. Which shortcut is used to Format Painter?
(a) Ctrl+Shift+X and Ctrl+Shift+S
(b) Ctrl+Shift+X and Ctrl+Shift+Z
(c) Ctrl+Shift+C and Ctrl+Shift+V
(d) Ctrl+Shift+A and Ctrl+Shift+C
12. What is the purpose of headers and footers?
(a) To add text at the top or bottom of every page
(b) To create columns in a document
(c) To insert images into the document
(d) To change the page orientation
13. Which shortcut is used to Snap Shot?
(a) Ctrl+Shift+S
(b) Ctrl+Alt+P
(c) Alt+Print Screen
(d) Alt+Shift+S
14. To subscript selected text, use:
(a) Ctrl+shift+S
(b) Ctrl+K
(c) Ctrl+ +
(d) Ctrl+ =
15. To superscript selected text, use:
(a) Ctrl+shift+S
(b) Ctrl+shift+ +
(c) Ctrl+ +
(d) Ctrl+=
16. Where would you find the options to bold, italicize, and underline text?
(a) Font group
(b) Paragraph group
(c) Clipboard group
(d) Styles group
17. What is the purpose of the "Undo" and "Redo" buttons?
(a) To reverse or reapply the last action
(b) To save or open a document
(c) To change the font size
(d) To beautify document
18. You cannot resize and rotate inserted objects.
(a) True
(b) False
19. You cannot edit the content of an inserted object if it's linked to an external file.
(a) True
(b) False
20. You cannot add a border to an inserted object.
(a) True
(b) False
SECTION B ( 60 marks )
(Answer All Questions)
Q1. Label the diagram below. (5marks)
a b c
d e
Q2. Label the diagram below and explain the function any 3 of what was listed (15marks)
b c
a
h
d
e f g
j k l
Q3. Scenario: You have a confidential document containing sensitive information that you need to
share with a colleague. To ensure the document's security, you decide to encrypt it with a
password.
Question: Describe the step-by-step process of encrypting a Word document with a password in
MS Word. (10 marks)
Q4. Scenario: You have encrypted a Word document with a password, but you've forgotten the
password.
Question: Discuss the potential consequences of forgetting the password to an encrypted Word
document and explain why it's important to store passwords securely. Are there any methods to
recover a forgotten password for an encrypted Word document?
(10 marks)
Q5. When should you use 'Save' versus 'Save As' when working on a document? What are the key
differences between these two options? (5marks)
Q6. List 5 keyboard shortcuts and their functions. (5marks)
Q7. Explain the difference between a Headers, Footers and a Watermarks in Word. (5marks)
Q8. Describe the process of inserting a table in Word. How can you add or delete rows and columns?
(5marks)
