1.
Organizational behavior is a field of study that investigates the impact that individuals,
   groups, and structure have on behavior within organizations, for the purpose of applying
   such knowledge toward improving an organization’s effectivenes.
2. List out the critical behaviour issues confronting today’s managers.
 Responding to Globalization.
 Managing Workforce Diversity.
 Improving Quality and Productivity.
 Improving Customer Service.
 Improving People Skills.
 Stimulating Innovation and Change.
 Coping with "Temporariness".
 Working in Networked Organizations.
 Helping Employees Balance Work-Life Conflicts.
 Creating Positive Work Environment.
 Improving Ethical Behavior
3. Studying organizational behavior helps to motivate workers, increase their performance
   and build a strong relationship between employees and the organization. It also assists
   in making the decisions needed for human resource management, hiring, and employee
   retention processes.
4.