10/29/24, 6:24 PM CUSTOMER SERVICE
realme Repair Order
Customer information Dealer Information
Customer phone Dealer/Salesman Dealer/Salesman
Customer name Ankur **0308
number Name Phone No.:
Product Information
Model RMX3741IN Colour Sunrise Beige Purchase Date 2023-09-21 Receiving Date 2024-09-20
Marketing Model realme 11 Pro+ 5G Repair Category IW RAM+ROM 8GB+256GB
864720066566595 / New Standard
IMEI
IMEI:861940060979817 accessories
Customer
Description No display device only vibrate , User scratches Appearance No display device only vibrate , User scratches
Failure:
Special
No display device only vibrate , User scratches
Description
Repair information
Whether to clear
Solution Part Replacement Yes
data?
Defective
materials have
Fault Cause Material code Material Description
been taken away
or not
Battery cover sealing adhesiveAB623 Battery cover
Adhesive tape issue(YQT3) 612717000081 No
StructualDoubleFacedAdhesiveTape seal Huaqin
Main Board RMX3741 22710 （256GB 8GB)Foreign Sales
Other defects in mainboard(ZBH7) 621023000127 No
Loction product in India after-sale
Others(QTYGZ) 5181886 Fragile stickers Φ2.8 red realme No
Repair Time: 2024-10-03 17:42:56 Engineer ID: INW00793
Customer Opinion
If you have any comments or suggestions to improve our service, you can let us know by:
① Service and Complain Hotline: 1800-102-2777
② Sending us an e-mail at: service@realme.com
③ Leave a message on our official website: www.realme.com
SC Name: realme Authorized Service Center Mobile Care Hub (Greater Noida, Uttar Pradesh)
SC Tel: 9667300599
SC Address: Gf-63, Ansal Plaza Mall, Greater Noida Expressway, Opp. Pari Chowk Metro Station, Knowledge Park 1, Greater Noida, Uttar Pradesh-
201308
Please evaluate the quality of our services based on your experience:
□ 5 Very Satisfied □ 4 Satisfied □ 3 Average □ 2 Dissatisfied □ 1 Very Dissatisfied
Customer's Suggestions:
Before signing, please read the maintenance order carefully. Once you sign the order, it means you confirm and agree with the content of the
order and the personal data offered by you(such as name, phone number, etc.) can be collected and used by realme, its related parties or its
authorized partners in order to provide you with after-sales and return visit service. You may check the Privacy Policy at the bottom of realme
official website to know more regulations about realme personal data protection. This order is the maintenance credential, please safekeep it.
Customer Signature by
Print Date: 2024-10-29 18:24:08
signature: Service staff :
https://rcsm-in.realmeservice.com/#/repairworkorder/workorderprint/2553a719-5960-4c78-aaa8-65073e4d5fa5?item=2_0_0 1/1
