Basic User’s Guide

DCP-J552DW
DCP-J752DW

Version 0

ARL/ASA/NZ
 If you need to contact Customer Service
Please complete the following information for future
reference:
Model Number: DCP-J552DW and DCP-J752DW
(Circle your model number)

Serial Number: 1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.

Register your product on-line at

http://www.brother.com/registration/

© 2013 Brother Industries, Ltd. All rights reserved.

User's Guides and where do I find them?
Which Guide? What's in it? Where is it?
Product Safety Guide Read this Guide first. Please read the Safety Printed / In the box
Instructions before you set up your machine. See
this Guide for trademarks and legal limitations.
Quick Setup Guide Follow the instructions for setting up your machine Printed / In the box
and installing the drivers and software for the
operating system and connection type you are
using.
Basic User’s Guide Learn the basic Copy, Scan, PhotoCapture Printed / In the box
Center™ operations and how to replace
consumables. See troubleshooting tips.
Advanced User’s Guide Learn more advanced operations: Copy, printing PDF file / CD-ROM
reports and performing routine maintenance.
Software and Network This Guide provides instructions for Scanning, HTML file/CD-ROM
User’s Guide Printing and other operations that can be performed
by connecting your Brother machine to a computer.
You can also find useful information about using the
Brother ControlCenter utility, using your machine in
a network environment, and frequently used terms.
Web Connect Guide This Guide provides useful information about PDF file / Brother
accessing Internet services from the Brother Solutions Center 1
machine, as well as downloading images, printing
data and uploading files directly to Internet services.
AirPrint Guide This Guide provides information for using AirPrint to PDF file / Brother
print from OS X v10.7.x, 10.8.x and your iPhone, Solutions Center 1
iPod touch, iPad, or other iOS device to your Brother
machine without installing a printer driver.
Google Cloud Print This Guide provides details on how to use Google PDF file / Brother
Guide Cloud Print™ services for printing over the Internet. Solutions Center 1
Mobile Print/Scan Guide This Guide provides useful information about PDF file / Brother
for Brother iPrint&Scan printing from your mobile device and scanning from Solutions Center 1
your Brother machine to your mobile device when
connected to a Wi-Fi network.

1
Visit us at http://solutions.brother.com/.

i
Table of Contents
(Basic User’s Guide)
1 General information 1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing Brother Utilities (Windows® 8) .............................................................2
Accessing the Advanced User’s Guide and Software and
Network User’s Guide.........................................................................................2
Viewing User’s Guides ....................................................................................2
How to access Guides for Advanced Features......................................................4
Accessing Brother Support (Windows®) ................................................................5
Accessing Brother Support (Macintosh) ................................................................5
Control panel overview ..........................................................................................6
2.7"(67.5 mm) Touchscreen LCD ....................................................................8
Basic Operations ...........................................................................................10
Changing the keyboard setting......................................................................10
Shortcut Settings .................................................................................................11
Adding Copy Shortcuts ..................................................................................11
Adding Scan Shortcuts ..................................................................................11
Adding Web Connect Shortcuts ....................................................................12
Changing Shortcuts .......................................................................................13
Editing Shortcut Names.................................................................................14
Deleting Shortcuts .........................................................................................14
Recalling Shortcuts........................................................................................14
Volume Settings...................................................................................................15
Beep Volume .................................................................................................15
Touchscreen LCD ................................................................................................15
Setting the backlight brightness.....................................................................15

2 Loading paper 16
Loading paper and other print media...................................................................16
Loading envelopes ........................................................................................19
Loading photo paper......................................................................................21
Unprintable area ............................................................................................23
Paper settings......................................................................................................24
Paper Type ....................................................................................................24
Paper Size .....................................................................................................24
Acceptable paper and other print media..............................................................24
Recommended print media ...........................................................................25
Handling and using print media .....................................................................25
Choosing the right print media.......................................................................26

ii
3 Loading documents 28
How to load documents ....................................................................................... 28
Using the ADF (DCP-J752DW) ..................................................................... 28
Using the scanner glass ................................................................................ 29
Unscannable area ......................................................................................... 30

4 Making copies 31
How to copy ......................................................................................................... 31
Stop copying.................................................................................................. 31
Copy options........................................................................................................32
Paper Type ....................................................................................................32
Paper Size ..................................................................................................... 32

5 Printing photos from a memory card or USB Flash drive 33

PhotoCapture Center™ operations (PHOTO mode) ........................................... 33
Using a memory card or USB Flash drive .....................................................33
Getting started ..................................................................................................... 34
Print Images......................................................................................................... 36
View Photos................................................................................................... 36
PhotoCapture Center™ print settings.................................................................. 37
How to scan to a memory card or USB Flash drive............................................. 37

6 How to print from a computer 39

Printing a document.............................................................................................39

7 How to scan to a computer 40

Before scanning................................................................................................... 40
Scanning a document as a PDF file using ControlCenter4 (Windows®) ............. 41
How to change the machine’s SCAN mode settings for PDF scanning ..............44
How to scan a document as a PDF file using the Touchscreen .................... 46

A Routine maintenance 47
Replacing the ink cartridges ................................................................................ 47
Cleaning and checking the machine.................................................................... 50
Cleaning the scanner glass ........................................................................... 50
Cleaning the print head .................................................................................51
Checking the print quality .............................................................................. 51
Checking the print alignment ......................................................................... 52
Setting the date and time..................................................................................... 53

iii
 B Troubleshooting 54
Identifying your problem ......................................................................................54
Error and maintenance messages.......................................................................55
Error animations display ................................................................................63
Document jam (DCP-J752DW) .....................................................................63
Printer jam or paper jam ................................................................................64
If you are having difficulty with your machine ......................................................70
Machine Information ............................................................................................77
Checking the serial number ...........................................................................77
Checking the firmware version ......................................................................77
Reset functions..............................................................................................77
How to reset the machine..............................................................................77

C Settings and features tables 78

Using the Settings tables .....................................................................................78
Settings tables .....................................................................................................79
Features tables ....................................................................................................85
Entering Text .......................................................................................................99
Inserting spaces ...........................................................................................99
Making corrections ........................................................................................99

D Specifications 100
General ..............................................................................................................100
Print media.........................................................................................................102
Copy ..................................................................................................................103
PhotoCapture Center™ .....................................................................................104
PictBridge (DCP-J752DW) ................................................................................105
Scanner .............................................................................................................106
Printer ................................................................................................................107
Interfaces ...........................................................................................................108
Network..............................................................................................................109
Computer requirements .....................................................................................110
Consumable items .............................................................................................111

E Index 112

iv
Table of Contents
(Advanced User’s Guide)
The Advanced User’s Guide explains the following features and operations.
You can view the Advanced User’s Guide on the CD-ROM.

1 General setup 8 Printing photos from a

Memory Storage
memory card or USB Flash
Setting Daylight Saving Time drive
(MFC models) PhotoCapture Center™ operations
Sleep Mode Print Images
Auto Power Off (DCP models) PhotoCapture Center™ print settings
Touchscreen LCD Scan to a memory card or USB Flash
drive
2 Security features
(MFC models) 9 Printing photos from a
TX Lock (MFC-J650DW) camera (DCP-J752DW,
Memory Security (MFC-J870DW) MFC-J650DW and
MFC-J870DW)
3 Sending a fax (MFC models) Printing photos directly from a
Additional sending options PictBridge camera
Additional sending operations Printing photos directly from a digital
Polling overview camera (without PictBridge)

4 Receiving a fax A Routine maintenance

(MFC models) Cleaning and checking the machine
Memory Receive (Monochrome only) Packing and shipping the machine
Remote Retrieval
Additional receiving operations B Glossary
Polling overview
C Index
5 Dialling and storing numbers
(MFC models)
Additional dialling operations
Additional ways to store numbers

6 Printing reports
Fax reports (MFC models)
Reports

7 Making copies
Copy options

v
vi
 1 General information 1

1
Using the
WARNING
documentation 1

WARNING indicates a potentially

Thank you for buying a Brother machine! hazardous situation which, if not avoided,
Reading the documentation will help you could result in death or serious injuries.
make the most of your machine.
CAUTION
CAUTION indicates a potentially hazardous
Symbols and conventions situation which, if not avoided, may result in
used in the documentation 1
minor or moderate injuries.

The following symbols and conventions are IMPORTANT

used throughout the documentation. IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
Bold Bold typeface identifies the may result in damage to property or loss of
buttons on your computer product functionality.
screen.
NOTE
Italics Italicized typeface
emphasizes an important Notes tell you how to respond to a situation
point or refers you to a related that may arise or give tips about how the
topic. operation works with other features.

Courier Text in the Courier New font Electrical Hazard icons alert you to
New identifies messages on the possible electrical shocks.
Touchscreen of the machine.

1
 Chapter 1

Accessing Brother Accessing the

Utilities (Windows® 8) 1 Advanced User’s
If you are using a PC or tablet running Guide and Software
Windows® 8, you can make your selections and Network User’s
either by tapping the screen or by clicking
with your mouse. Guide 1

After the printer driver is installed, This Basic User’s Guide does not contain all
(Brother Utilities) appears on both the the information about the machine, such as
how to use the advanced Copy,
Start screen and the desktop. PhotoCapture Center™, Printer, Scanner,
and Network features. When you are ready to
a Tap or click Brother Utilities either on learn detailed information about these
the Start screen or the desktop. operations, you can read the Advanced
User’s Guide and Software and Network
User’s Guide in HTML format that are on the
CD-ROM.

Viewing User’s Guides 1

(Windows®) 1

(Windows® XP/Windows Vista®/Windows® 7/

Windows Server® 2003/Windows Server®
2008/Windows Server® 2008 R2)
b Select your machine.
To view the documentation, from
(Start), All Programs, select Brother,
DCP-XXXX (where XXXX is your model
name) from the programs list, and then
choose User’s Guides.
(Windows® 8/Windows Server® 2012)

Click (Brother Utilities), and then click

the drop-down list and select your model
name (if not already selected). Click Support
in the left navigation bar, and then click
User’s Guides.
If you have not installed the software, you can
find the documentation on the CD-ROM by
following the instructions:
c Choose the function you want to use.

2
 General information

a Turn on your PC. Insert the Brother (Macintosh) 1

CD-ROM into your CD-ROM drive.

a Turn on your Macintosh. Insert the
1
NOTE Brother CD-ROM into your CD-ROM
If the Brother screen does not appear, go drive. The following window will appear.
to Computer or My Computer. (For
Windows® 8 and Windows Server® 2012:

Click (File Explorer) on the

taskbar, and then go to Computer.)
Double-click the CD-ROM icon, and then
double-click start.exe.

b If the model name screen appears, click

your model name.

c If the language screen appears, click

your language. The CD-ROM
Top Menu will appear. b Double-click the User’s Guides icon.

c Select your model and language if

needed.

d Click User’s Guides. If the country

screen appears, choose your country.

e After the list of User’s Guides appears,

choose the Guide you want to read.

How to find Scanning instructions 1

There are several ways you can scan

documents. You can find the instructions as
d Click User’s Guides.
follows:
e Click PDF/HTML documents. If the Software and Network User’s Guide
country screen appears, choose your
 Scan
country. After the list of User’s Guides
appears, choose the guide you want to  ControlCenter
read. Nuance™ PaperPort™ 12SE
How-to-Guides (DCP-J752DW)
(Windows®)
 The complete Nuance™ PaperPort™
12SE How-to-Guides can be viewed from
the Help section in the PaperPort™ 12SE
application.

3
 Chapter 1

Presto! PageManager User’s Guide

(DCP-J752DW)
How to access Guides
(Macintosh) for Advanced Features 1

NOTE You can view and download these Guides

Presto! PageManager must be from the Brother Solutions Center at:
downloaded and installed before use. For http://solutions.brother.com/.
more information, see Accessing Brother
Support (Macintosh) on page 5. Click Manuals on your model’s page to
download the documentation.
 The complete Presto! PageManager
User’s Guide can be viewed from the Help Web Connect Guide 1

section in the Presto! PageManager This Guide provides useful information about
application. accessing Internet services from the Brother
machine, as well as downloading images,
How to find Network setup printing data and uploading files directly to
instructions 1
Internet services.

Your machine can be connected to a wireless

network. AirPrint Guide 1

 Basic setup instructions This Guide provides information for using

(See Quick Setup Guide.) AirPrint to print from OS X v10.7.x, 10.8.x and
your iPhone, iPod touch, iPad, or other iOS
 The wireless access point or router device to your Brother machine without
supports Wi-Fi Protected Setup™ or installing a printer driver.
AOSS™
(See Quick Setup Guide.)
Google Cloud Print Guide 1

 More information about network setup

This Guide provides details on how to use
(See Software and Network User’s
Google Cloud Print™ services for printing
Guide.)
over the Internet.

Mobile Print/Scan Guide for Brother

iPrint&Scan 1

This Guide provides useful information about

printing from your mobile device and
scanning from your Brother machine to your
mobile device when connected to a Wi-Fi
network.

4
 General information

Accessing Brother Accessing Brother

Support (Windows®) 1 Support (Macintosh) 1
1
You can find all the contacts you will need, You can find all the contacts you will need,
such as web support (Brother Solutions such as web support (Brother Solutions
Center) on the CD-ROM. Center) on the CD-ROM.
 Click Brother Support on the Top Menu.  Double-click the Brother Support icon.
The following screen will appear: The following screen will appear:

 To access our website

(http://www.brother.com/), click  (DCP-J752DW)
Brother Home Page.
To download and install Presto!
 For the latest news and product support PageManager, click
information Presto! PageManager.
(http://solutions.brother.com/), click
Brother Solutions Center.  To access the Brother Web Connect
page, click Brother Web Connect.
 To visit our website for original Brother
Supplies  To register your machine from the Brother
(http://www.brother.com/original/), Product Registration Page
click Supplies Information. (http://www.brother.com/registration/),
click On-Line Registration.
 To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/)  For the latest news and product support
for FREE photo projects and printable information
downloads, click (http://solutions.brother.com/), click
Brother CreativeCenter. Brother Solutions Center.

 To return to the top menu, click Back or if  To visit our website for original Brother
you have finished, click Exit. Supplies
(http://www.brother.com/original/), click
Supplies Information.

5
 Chapter 1

Control panel overview 1

The DCP-J552DW and DCP-J752DW have the same 2.7"(67.5 mm) Touchscreen
LCD and Touchpanel. 1

NOTE
Most of the illustrations in this User’s Guide show the DCP-J752DW.

1 2.7"(67.5 mm) Touchscreen LCD (Liquid

Crystal Display)
This is a Touchscreen LCD. You can access
the menus and options by pressing them as
they are displayed on this screen.
You can adjust the control panel angle to read
the Touchscreen more easily.
Hold the edge of the control panel to avoid
accidentally pressing any of the Touchscreen
options.

6
 General information

2 4

3
2 Touchpanel:
4 Power On/Off
The LEDs on the Touchpanel only light up
when they are available for use.
Press to turn on the machine.
 Back
Press to go back to the previous menu Press and hold down to turn off the
level. machine. The Touchscreen LCD will show
 Home Shutting Down and will stay on for a few
seconds before turning off.
Press to return to the Home screen.
 Cancel If you turn off the machine using , it will still
Press to cancel an operation when lit. periodically clean the print head to maintain
print quality. To prolong the life of the print
3 head, provide better ink efficiency and
The WiFi light is on when WLAN Enable is set maintain print quality, you should keep your
to On. machine connected to the power at all times.

7
 Chapter 1

2.7"(67.5 mm) Touchscreen 4 Photo

LCD 1

Lets you access Photo mode when you press

The Touchscreen LCD shows the machine’s c, and then press .
status when the machine is idle.
5 Wireless Status
1 2 3 A four-level indicator on the Ready mode
screen shows the current wireless signal
strength if you are using a wireless connection.

0 Max

If you see at the top of the screen, you

can easily configure the wireless settings by
pressing it. For more information, see Quick
Setup Guide.

6 Settings
4 5
Lets you access the main settings.
For more information, see Settings screen
on page 9.

7 Ink

Lets you see the available ink volume and also

lets you access the Ink menu.
When the ink cartridge is near the end of life or
having a problem, an error icon is displayed on
each affected ink colour. For more information,
see Advanced User’s Guide: Checking the ink
8 7 6 volume.

8 Shortcuts
1 Copy
Lets you set up Shortcuts.
Lets you access the Copy mode. You can save certain settings as a Shortcut so
you can quickly copy, scan and use web
2 Scan connect services.

Lets you access the Scan mode.

3 Web

Lets you connect the Brother machine to an

Internet service.
For more information, see Web Connect
Guide.

8
 General information

NOTE Settings screen 1

The Touchscreen LCD shows the machine

1
status when you press (Settings).

You can check and access all the machine's

settings from the following screen.

1 4
• Three Shortcut screens are available. You can
set up to 4 Shortcuts in each Shortcut screen. 2 5
A total of 12 Shortcuts are available.
• To display the other Shortcut screens, press
d or c. 3

9 Warning icon 1 Ink

See the remaining ink volume.
9 When the ink cartridge is near the end of life or
having a problem, an error icon is displayed on
each affected ink colour. For more information,
see Advanced User’s Guide: Checking the ink
volume.
Press to access the Ink menu.
2 Paper Type
See the selected paper type.
Press to change the Paper Type setting if
needed.
3 All Settings
Press to access the full Settings menu.
The warning icon appears when there is
4 Wi-Fi
an error or maintenance message; press
Press to set up a wireless network connection.
Detail to view it, and then press to return
A four level indicator on the screen shows the
to Ready mode. current wireless signal strength if you are using
For information about error messages, see a wireless connection.
Error and maintenance messages on page 55.
5 Paper Size
See the selected paper size.
Press to change the Paper Size setting if
needed.

9
 Chapter 1

Basic Operations 1
f Press Paper Type.

Press your finger on the Touchscreen LCD to g Press a or b to display Inkjet Paper.
operate it. To display and access all the
settings and features tables and the available
h Press Inkjet Paper.
options, press d c or a b to scroll through
them.

IMPORTANT
DO NOT touch the Touchscreen
immediately after plugging in the power
cord or turning on the machine. Doing this
may cause an error.

The following steps show how to change a

setting in the machine. In this example, the
NOTE
Paper Type setting is changed from Press if you want to go back to the
Plain Paper to Inkjet Paper. previous level.

a Press (Settings). i Press .

b Press All Settings.

Changing the keyboard
c Press a or b to display setting 1

General Setup.
You can choose the type of keyboard for the
Touchscreen.

a Press (Settings).

b Press All Settings.

c Press a or b to display
General Setup.

d Press General Setup. d Press General Setup.

e Press a or b to display Paper Type. e Press a or b to display

Keyboard Settings.

f Press Keyboard Settings.

g Press QWERTY or ABC.

h Press .

10
 General information

Shortcut Settings g When you have finished changing

settings, press Save as Shortcut.
1

You can add the copy, scan and Web h Read and confirm the displayed list of
1
Connect settings you use most frequently by settings you have chosen, and then
setting them as your Shortcuts. Later you can press OK.
recall and apply these settings quickly and
easily. You can add a maximum of 12 i Enter a name for the Shortcut using the
Shortcuts. keyboard on the Touchscreen. (For help
entering letters, see Entering Text
Adding Copy Shortcuts 1
on page 99.)
Press OK.
The following settings can be included in a
Copy Shortcut:
j Press OK to save your Shortcut.

 Quality
Adding Scan Shortcuts 1

 Paper Type
 Paper Size The following settings can be included in a
scan Shortcut:
 Enlarge/Reduce
to Media
 Density
 Scan Type
 Stack/Sort
 Resolution
 Page Layout
 File Type
 2-sided Copy
 Scan Size
 Advanced Settings
 Scan Long Paper (DCP-J752DW)

a Press (Shortcuts).  File Name

 Remove Background Colour
b Press where you have not added a
Shortcut. to File/to OCR (DCP-J752DW)/
to Image/to E-mail
c Press Copy.
 PC Select
d Read the information on the
Touchscreen, and then confirm it by
pressing OK.
a Press (Shortcuts).

e Press a or b to display the available b Press where you have not added a
settings, and then press the setting you Shortcut.
want to change.
c Press Scan.
f Press a or b to display the available
options for the setting, and then press d Press a or b to display the type of scan
the option you want to set. you want to do, and then press it.
Repeat steps e and f until you have
chosen all the settings for this Shortcut.

11
 Chapter 1

e Do one of the following: k Review your settings on the

 If you pressed to Media, read the Touchscreen, and then press OK.
information on the Touchscreen, and
then press OK to confirm it. Go to
l Enter a name for the Shortcut using the
keyboard on the Touchscreen. (For help
step g.
entering letters, see Entering Text
 If you pressed to File, to OCR 1, on page 99.)
to Image or to E-mail, read the Press OK.
information on the Touchscreen, and
then press OK to confirm it. Go to m Read the information on the
step f. Touchscreen, and then press OK to save
your Shortcut.
1
DCP-J752DW only

f Do one of the following: Adding Web Connect

 When the machine is connected to a Shortcuts 1

PC using a USB connection:

The settings for the following services can be
Press OK to confirm <USB> is chosen included in a Web Connect Shortcut:
as the PC Name. Go to step l.
 SkyDrive®
 When the machine is connected to a
network:  Box
Press a or b to display the PC Name,  Google Drive™
and then press it. Press OK to confirm
 Evernote®
the PC Name you have chosen. Go
to step l.  Dropbox
 Facebook
g Press Options.
 Picasa Web Albums™
h Press a or b to display the available
settings, and then press the setting you  Flickr®
want to change or store.
NOTE
i Press a or b to display the available • Web services may have been added
options for the setting, and then press and/or service names may have been
the new option you want to set. changed by the provider since this
Repeat steps h and i until you have document was published.
chosen all the settings for this Shortcut. • To add a Web Connect Shortcut, you
When you have finished changing need to have an account with the desired
settings, press OK. service. (For more information, see Web
Connect Guide.)
j Review the settings you have chosen:
 If you need to make more changes,
return to step g. a Press (Shortcuts).
 If you are satisfied with your
changes, press b Press where you have not added a
Save as Shortcut. Shortcut.

c Press Web.

12
 General information

d If information regarding the Internet Changing Shortcuts 1

connection is displayed, read the

information and confirm it by pressing You can change the settings in a Shortcut. 1
OK.
NOTE
e Press a or b to display the available You cannot change a Web Connect
services, and then press the desired Shortcut.
service.
If you want to change the Shortcut, delete
f Press your account. it, and then add a new Shortcut.
If the account needs a PIN, enter the (For more information, see Deleting
PIN for the account using the keyboard Shortcuts on page 14 and Adding Web
on the Touchscreen. Connect Shortcuts on page 12.)
Press OK.

g Choose the function you want to use. a Press (Shortcuts).

NOTE b Press d or c to display the Shortcut you

The functions that can be set vary want to change.
depending on the chosen service.
c Press the Shortcut you want to change.
h Read and confirm the displayed list of The settings for the Shortcut that you
functions you have chosen, and then chose are displayed.
press OK.
d Press Options.
i Enter a name for the Shortcut using the
e Change the settings for the Shortcut you
keyboard on the Touchscreen. (For help
entering letters, see Entering Text chose in step c. (For example, see
on page 99.) Adding Copy Shortcuts on page 11.)
Press OK.
f Press Save as Shortcut when you
have finished changing the settings.
j Press OK to save your Shortcut.
g Press OK to confirm.

h Do one of the following:

 If you want to overwrite the Shortcut,
press Yes. Go to step j.
 If you do not want to overwrite the
Shortcut, press No to enter a new
Shortcut name. Go to step i.

i To edit the name, hold down to

delete the current name, and then enter
a new name using the keyboard on the
Touchscreen. (For help entering letters,
see Entering Text on page 99.)
Press OK.

j Press OK to confirm.

13
 Chapter 1

Editing Shortcut Names 1 Deleting Shortcuts 1

You can edit a Shortcut name. You can delete a Shortcut.

a Press (Shortcuts). a Press (Shortcuts).

b Press d or c to display the Shortcut you b Press d or c to display the Shortcut you
want to edit. want to delete.

c Press and hold the Shortcut until the c Press and hold the Shortcut until the
options appear. options appear.

NOTE NOTE
You can also press Edit/Delete, and You can also press Edit/Delete, and
then press the Shortcut you want. then press the Shortcut you want.

d Press Edit Shortcut Name. d Press Delete to delete the Shortcut

that you chose in step c.
e To edit the name, hold down to Press Yes to confirm.
delete the current name, and then enter
a new name using the keyboard on the e Press .
Touchscreen. (For help entering letters,
see Entering Text on page 99.)
Press OK.
Recalling Shortcuts 1

The Shortcut settings are displayed on the

f Press . Shortcut screen. To recall a Shortcut, simply
press the Shortcut name.

a Press (Shortcuts).

b Press d or c to display the Shortcut you

want to recall.

c Press the Shortcut.

14
 General information

Volume Settings 1 Touchscreen LCD 1

1
Beep Volume 1 Setting the backlight
brightness 1

When the beep is on, the machine will make

a sound when you press the Touchscreen or If you are having difficulty reading the
Touchpanel, or if you make a mistake. Touchscreen LCD, try changing the
You can choose from a range of sound brightness setting.
volume levels.
a Press (Settings).
a Press (Settings).
b Press All Settings.
b Press All Settings.
c Press a or b to display
c Press a or b to display General Setup.
General Setup.
d Press General Setup.
d Press General Setup.
e Press a or b to display LCD Settings.
e Press a or b to display Beep.
f Press LCD Settings.
f Press Beep.
g Press Backlight.
g Press a or b to display Low, Med, High
or Off, and then press the option you h Press Light, Med or Dark.
want.
i Press .
h Press .

15
 2 Loading paper 2

Loading paper and b Lift the output paper tray cover (1).

other print media 2

NOTE 1
To print on Photo (10  15 cm) or Photo L
(89  127 mm) paper, you must use the
photo paper tray. (See Loading photo
paper on page 21.)

Load only one size of paper and one type of

paper in the paper tray at any time.
(For more information about paper size,
weight and thickness, see Choosing the right
print media on page 26.)

a Pull the paper tray completely out of the

c Gently press and slide the paper width
machine.
guides (1) and then the paper length
guide (2) to fit the paper size.
Make sure that the triangular marks (3)
on the paper width guides (1) and paper
length guide (2) line up with the marks
for the paper size you are using.

1
3
NOTE
• If the paper support flap (1) is open, close
it, and then close the paper support (2).

1
2

2
3
• When you load a different paper size in
the tray, you will need to change the paper
size setting in the menu of the machine at
the same time.
(See Paper Size on page 24.)

16
 Loading paper

NOTE e Gently put the paper into the paper tray

print side down and top edge in first.
When you are using Legal size paper,
Check that the paper is flat in the tray.
press and hold the universal guide release
button (1) as you slide out the front of the
paper tray. (Only available for some
countries.) 2

d Fan the stack of paper well to avoid IMPORTANT

paper jams and misfeeds. Be careful not to push the paper in too far;
it may lift at the back of the tray and cause
paper feed problems.

NOTE
If you want to add paper before the tray is
empty, remove the paper from the tray
and combine it with the paper you are
adding. Always fan the stack of paper well
before loading it in the tray. If you add
paper without fanning the stack, the
machine may feed multiple pages.
NOTE
Always make sure that the paper is not
curled or wrinkled.

17
 Chapter 2

f Gently adjust the paper width guides (1) i While holding the paper tray in place,
to fit the paper. pull out the paper support (1) until it
Make sure the paper width guides lightly locks into place, and then unfold the
touch the sides of the paper. paper support flap (2).

IMPORTANT
DO NOT use the paper support flap for
Legal size paper. (Only available for some
countries.)

g Close the output paper tray cover.

h Slowly push the paper tray completely

into the machine.

18
 Loading paper

Loading envelopes 2
Loading envelopes 2

a Before loading, press the corners and

About envelopes 2
sides of envelopes to make them as flat
as possible.
 Use envelopes that weigh between 80 to
95 gsm. 2
IMPORTANT
 Some envelopes need margin settings to If envelopes are “double-feeding”, put one
be set in the application. Make sure you envelope in the paper tray at a time.
do a test print first before printing multiple
envelopes.

IMPORTANT
DO NOT use the following types of
envelopes, as they will not feed correctly:
• That are of a baggy construction.
• That have windows.
• That are embossed (have raised
writing on them).
• That have clasps or staples.
• That are pre-printed on the inside.

Glue Double flaps

Occasionally you may experience paper

feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.

19
 Chapter 2

b Put envelopes in the paper tray with the If you have problems printing on
address side down. If the envelope flaps envelopes with the flap on the short edge,
are on the long edge, load the try the following: 2

envelopes in the tray with the flap on the

left, as shown in the illustration. Gently a Open the envelope flap.
press and slide the paper width
guides (1) and paper length guide (2) to b Put the envelope into the paper tray with
fit the size of the envelopes. the address side down and the flap
positioned as shown in the illustration.

c Select Reverse Print (Windows®) or

Reverse page orientation (Macintosh)
in the printer driver’s dialog box, and
then adjust the size and margin in your
application.
(See Software and Network User’s
Guide.)

20
 Loading paper

Loading photo paper 2

b Press and slide the paper width
guides (1) and paper length guide (2) to
Use the photo paper tray which has been fit the paper size.
assembled on the top of the output paper tray
cover, to print on Photo (10  15 cm) or Photo 2
L (89  127 mm) size paper. When you use 2
the photo paper tray, you do not have to
remove the paper from the tray beneath it.
(For the maximum number of photo cards you
can load, see Paper weight, thickness and
capacity on page 27.)

a Squeeze the blue photo paper tray

release button (1) using your right index
finger and thumb and push the photo
paper tray forward until it locks into the 1
photo printing position (2).

c Put the photo paper into the photo paper

tray and gently adjust the paper width
guides to the paper.
1 Make sure the paper width guides touch
the sides of the paper.
2 Check that the paper is flat in the tray.

NOTE
• Always make sure that the paper is not
curled or wrinkled.
• The Photo indicator confirms that the
photo paper tray is in the Photo printing
position. The A4/LTR indicator confirms
that the photo paper tray is in the Normal
Photo Paper Tray printing position.

21
 Chapter 2

d When you have finished printing photos,

IMPORTANT
return the photo paper tray to the
If you do not return the photo paper tray to
Normal printing position.
the Normal printing position after printing
photos, you will get a No Paper Fed
Squeeze the blue photo paper tray
error when you use cut sheet paper.
release button (1) using your right index
finger and thumb and pull the photo
paper tray back until it locks into
place (2).

Photo paper tray in the normal printing

position
2

Photo paper tray in the photo printing

position

22
 Loading paper

Unprintable area 2

The printable area depends on the settings in the application you are using. The figures show the
unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas
of cut-sheet paper when the Borderless print feature is available and turned on.
(See Software and Network User’s Guide.)
2

Cut-Sheet Paper Envelopes

1 1

2 4
2 4

3
3

Top (1) Left (2) Bottom (3) Right (4)

Cut-Sheet 3 mm 3 mm 3 mm 3 mm
Envelopes 22 mm 3 mm 22 mm 3 mm

NOTE
The Borderless print feature is not available for envelopes and 2-sided printing.

23
 Chapter 2

Paper settings 2 Acceptable paper and

other print media 2

Paper Type 2

The print quality can be affected by the type

To get the best print quality, set the machine of paper you use in the machine.
for the type of paper you are using.
To get the best print quality for the settings
you have chosen, always set the Paper Type
a Press (Settings).
to match the type of paper that is loaded in
the tray.
b Press .
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
c Press a or b to display Plain Paper, envelopes.
Inkjet Paper, Brother BP71,
Other Glossy or Transparency, We recommend testing various paper types
and then press the option you want to before buying large quantities.
set. For best results, use Brother paper.

d Press .  When you print on inkjet paper (coated

paper), transparencies and glossy paper,
NOTE be sure to choose the correct print media
The machine ejects paper with the printed in the Basic tab of the printer driver or in
surface face up onto the paper tray at the the Paper Type setting of the machine’s
front of the machine. When you use menu.
transparencies or glossy paper, remove (See Paper Type on page 24.)
each sheet at once to prevent smudging
 When you print on Brother Photo paper,
or paper jams.
load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
Paper Size 2
been included in the paper package for
this purpose.
You can use the following sizes of paper for  When using transparencies or photo
printing copies: A4, A5, Photo (10  15 cm), paper, remove each sheet at once to
Letter and Legal 1. When you change the size prevent smudging or paper jams.
of paper you load in the machine, you will  Avoid touching the printed surface of the
need to change the paper size setting at the paper immediately after printing; the
same time. surface may not be completely dry and
may stain your fingers.
a Press (Settings).

b Press .

c Press a or b to display A4, A5,

10x15cm, Letter or Legal 1 and then
press the option you want to set.

d Press .
1 Only available for some countries.

24
 Loading paper

Recommended print media 2

IMPORTANT
DO NOT use the following kinds of paper:
To get the best print quality, we suggest using
the Brother paper in the table. • Damaged, curled, wrinkled, or
irregularly shaped paper
If Brother paper is not available in your
country, we recommend testing various
2
papers before purchasing large quantities.
We recommend using “3M Transparency 1
Film” when you print on transparencies.

Brother paper 1
Paper Type Item
1 2 mm or greater curl may cause jams
A4 Plain BP60PA
to occur.
A4 Glossy Photo BP71GA4
• Extremely shiny or highly textured
A4 Inkjet (Matte) BP60MA paper
10  15 cm Glossy BP71GP
• Paper that cannot be arranged
Photo
uniformly when stacked
• Short grain paper
Handling and using print
media
Paper capacity of the output paper
2

 Store paper in its original packaging and tray cover 2

keep it sealed. Keep the paper flat and Up to 50 sheets of 80 gsm A4 paper.
away from moisture, direct sunlight and
heat.  Transparencies and photo paper must be
picked up from the output paper tray cover
 Avoid touching the shiny (coated) side of one page at a time to avoid smudging.
the photo paper. Load photo paper with
the shiny side facing down.
 Avoid touching either side of the
transparency paper because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.

25
 Chapter 2

Choosing the right print media 2

Paper type and size for each operation 2

Paper Type Paper Size Usage

Copy Photo Printer
Capture
Cut-Sheet A4 210  297 mm (8.3  11.7 in.) Yes Yes Yes
Letter 215.9  279.4 mm (8 1/2  11 in.) Yes Yes Yes
Legal 1 215.9  355.6 mm (8 1/2  14 in.) Yes – Yes
Executive 184  267 mm (7 1/4  10 1/2 in.) – – Yes
A5 148  210 mm (5.8  8.3 in.) Yes – Yes
A6 105  148 mm (4.1  5.8 in.) – – Yes
Cards Photo 10  15 cm (4  6 in.) Yes Yes Yes
Photo L 89  127 mm (3 1/2  5 in.) – – Yes
Photo 2L 13  18 cm (5  7 in.) – Yes Yes
Index Card 127  203 mm (5  8 in.) – – Yes
Envelopes C5 Envelope 162  229 mm (6.4  9 in.) – – Yes
DL Envelope 110  220 mm (4.3  8.7 in.) – – Yes
Com-10 105  241 mm (4 1/8  9 1/2 in.) – – Yes
Monarch 98  191 mm (3 7/8  7 1/2 in.) – – Yes
Transparencies A4 210  297 mm (8.3  11.7 in.) Yes – Yes
Letter 215.9  279.4 mm (8 1/2  11 in.) Yes – Yes
Legal 1 215.9  355.6 mm (8 1/2  14 in.) Yes – Yes
A5 148  210 mm (5.8  8.3 in.) Yes – Yes
1 Only available for some countries.

26
 Loading paper

Paper weight, thickness and capacity 2

Paper Type Weight Thickness No. of

sheets
Cut Sheet Plain Paper 64 to 120 gsm 0.08 to 0.15 mm 100 1
2
Inkjet Paper 64 to 200 gsm 0.08 to 0.25 mm 20
Glossy Paper Up to 220 gsm Up to 0.25 mm 20 2 3
Cards Photo Card Up to 220 gsm Up to 0.25 mm 20 2 3
Index Card Up to 120 gsm Up to 0.15 mm 30
Envelopes 80 to 95 gsm Up to 0.52 mm 10
Transparencies – – 10
1
Up to 100 sheets of 80 gsm paper.
2
For Photo (10  15 cm) paper or Photo L (89  127 mm) paper, use the photo paper tray. (See Loading photo paper
on page 21.)
3 BP71 (260 gsm) paper is especially designed for Brother inkjet machines.

27
 3 Loading documents 3

How to load a Unfold the ADF Document Support (1).

documents 3 1
You can make copies, or scan from the ADF
(automatic document feeder) and from the
scanner glass.

Using the ADF (DCP-J752DW) 3

The ADF can hold up to 20 pages and feeds

each sheet individually. Use paper that is
within the sizes and weights shown in the
table. Always fan the edges of the pages
before placing them in the ADF.
b Fan the pages well.
Document Sizes and Weights 3
c Adjust the paper guides (1) to fit the
width of your documents.
Length: 148 to 355.6 mm
Width: 148 to 215.9 mm
Weight: 64 to 90 gsm

How to load documents 3

1
IMPORTANT
• DO NOT pull on the document while it is
feeding.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paper
clipped, glued or taped.
• DO NOT use cardboard, newspaper or
fabric with the ADF. Instead use the
scanner glass.
d Place your documents face down, top
Make sure documents written with ink or edge first in the ADF underneath the
modified with correction fluid are completely guides until you feel them touch the feed
dry. rollers.
The Touchscreen will display
ADF Ready.

28
 Loading documents

IMPORTANT b Using the document guidelines on the

left and top, place the document
DO NOT leave thick documents on the
face down in the upper left corner of the
scanner glass. If you do this, the ADF may
scanner glass.
jam.

e After using the ADF, close the ADF

Document Support. Push down on the
upper-left portion of the ADF Document 3
Support to close it completely.
1

1 document cover

Using the scanner glass 3

You can use the scanner glass to copy or

scan single pages or pages of a book.

Document Sizes Supported 3

Length: Up to 297 mm
Width: Up to 215.9 mm
Weight: Up to 2 kg

How to load documents 3

NOTE c Close the document cover.

(DCP-J752DW)
To use the scanner glass, the ADF must
IMPORTANT
be empty. If you are scanning a book or thick
document, DO NOT slam the cover down
or press on it.
a Lift the document cover.

29
 Chapter 3

Unscannable area 3

The scannable area depends on the settings

in the application you are using. The figures
show the unscannable areas.

2 4

Usage Document Top (1) Left (2)

Size
Bottom (3) Right (4)
Copy All paper 3 mm 3 mm
Scan sizes 1 mm 1 mm

30
 4 Making copies 4

How to copy 4
b Press (Copy).

The following steps show the basic copy

operation.  The Touchscreen shows:

a Do one of the following to load your

1
document:
 (DCP-J752DW) 4
Place the document face down in the
ADF.
(See Using the ADF (DCP-J752DW)
on page 28.)
 Place the document face down on
the scanner glass.
(See Using the scanner glass
on page 29.) 1 No. of Copies
You can enter the number of copies in
the following ways:
 Press - or + on the Touchscreen (as
shown above).
 Press the number of copies on the
Touchscreen.
Enter the number of copies using the
keyboard on the Touchscreen.
Press OK.

c If you want more than one copy, enter

the number (up to 99).

d Press Mono Start or Colour Start.

Stop copying 4

To stop copying, press .

31
 Chapter 4

Copy options 4
b Press (Copy).

You can change the following copy settings.

Press Copy, and then press Options. Press
c Enter the number of copies you want.
a or b to scroll through the copy settings. d Press Options.
When the setting you want is displayed, press
it and choose your option. When you have e Press a or b to display Paper Type.
finished changing options, press OK.
(Basic User’s Guide)
f Press Paper Type.

For information about changing the following g Press a or b to display Plain Paper,
copy settings, see page 32. Inkjet Paper, Brother BP71,
Other Glossy or Transparency,
 Paper Type
and then press the option you want to
 Paper Size set.
(Advanced User’s Guide)
h If you do not want to change additional
For information about changing the following settings, press OK.
copy settings, see Advanced User’s Guide:
Copy options. i Press Mono Start or Colour Start.
 Quality
 Enlarge/Reduce Paper Size 4

 Page Layout If you are copying on paper other than A4

 2in1(ID) size, you will need to change the Paper Size
setting. You can copy only on A4, A5,
 Stack/Sort
Photo (10  15 cm), Letter or Legal 1 paper.
 Density
 2-sided Copy a Load your document.

 Remove Background Colour

b Press (Copy).
 Set New Default
 Factory Reset c Enter the number of copies you want.

NOTE d Press Options.

(DCP-J752DW)
If you want to sort copies, use the ADF.
e Press a or b to display Paper Size.

f Press Paper Size.

Paper Type 4
g Press a or b to display A4, A5,
10x15cm, Letter or Legal 1 and then
If you are copying on a special type of paper, press the option you want to set.
set the machine for the type of paper you are
using to get the best print quality. h If you do not want to change further
settings, press OK.
a Load your document.
i Press Mono Start or Colour Start.
1
Only available for some countries.

32
 Printing photos from a memory
5 card or USB Flash drive 5

PhotoCapture Center™
operations
(PHOTO mode) 5

NOTE
USB Flash drives are not supported by the
DCP-J552DW.

Even if your machine is not connected to your 5

computer, you can print photos directly from
digital camera media or a USB Flash drive.
(See Print Images on page 36.)
You can scan documents and save them
directly to a memory card or USB Flash drive.
(See How to scan to a memory card or USB
Flash drive on page 37.)
If your machine is connected to a computer,
you can use your computer to access a
memory card or USB Flash drive that is
inserted in the front of the machine.
(See Software and Network User’s Guide.)

Using a memory card or USB

Flash drive 5

Your Brother machine has media drives

(slots) for use with the following popular
digital camera media: Memory Stick Duo™,
Memory Stick PRO Duo™, SD Memory Card,
SDHC Memory Card, SDXC Memory Card,
MultiMedia Card, MultiMedia Card plus and a
USB Flash drive.
The PhotoCapture Center™ feature lets you
print digital photos from your digital camera at
high resolution to get photo quality printing.

33
 Chapter 5

Getting started 5

a Open the media slot cover.

b Firmly put a memory card or USB Flash drive into the correct slot.

1 2

1 USB Flash drive (DCP-J752DW)

IMPORTANT
The USB direct interface supports only a USB Flash
drive, a PictBridge-compatible camera, or a digital
camera that uses the USB mass storage as standard.
Any other USB devices are not supported.

2 Memory card slot

Slot Compatible memory cards

Upper slot Memory Stick Duo™
Memory Stick PRO Duo™

Memory Stick Micro™

(Adapter required)

Lower slot SD Memory Card

SDHC Memory Card
SDXC Memory Card
MultiMedia Card
MultiMedia Card plus
miniSD (Adapter required)
miniSDHC (Adapter required)
microSD (Adapter required)
microSDHC (Adapter required)
MultiMedia Card mobile
(Adapter required)

34
 Printing photos from a memory card or USB Flash drive

IMPORTANT
• DO NOT insert a Memory Stick Duo™ into the lower SD slot, this may cause damage to the
machine.
• DO NOT insert more than one media card in the machine at the same time. Doing this may
cause damage to the machine.
• DO NOT unplug the power cord or remove the memory card or USB Flash drive from the media
drive (slot) or USB direct interface while the machine is reading or writing to the memory card
or USB Flash drive. You will lose your data or damage the card.

The machine can only read one device at a time.

35
 Chapter 5

Print Images k Read and confirm the displayed list of

options and do one of the following:
5

 If you want to change the print

View Photos 5
settings, press Print Settings.
(See Advanced User’s Guide:
You can preview your photos on the PhotoCapture Center™ print
Touchscreen before you print them. If your settings.)
photos are large files there may be a delay
before each photo is displayed.  If you do not want to change any
settings, go to step l.
a Open the media slot cover.
l Press Start to print.
b Put the memory card or USB Flash drive
in the correct slot.

c Press Photo.

d Press d or c to display View Photos.

e Press View Photos.

f Do one of the following:

 If you want to choose photos to print
or print more than one for an image,
go to step g.
 If you want to print all photos, press
Print All. Press Yes to confirm.
Go to step j.

g Press d or c to display the photo you

want to print, and then press it.

h Enter the number of copies you want

either by entering the number of copies
or by pressing + or -.
Press OK.

i Repeat steps g and h until you have

chosen all the photos you want to print.

j Press OK.

36
 Printing photos from a memory card or USB Flash drive

PhotoCapture Center™ How to scan to a

print settings 5 memory card or USB
You can temporarily change the print settings Flash drive 5

for the next print.

You can scan monochrome and colour
The machine returns to its default settings documents to a memory card or USB Flash
after 1 minute. drive. Monochrome documents will be stored
in PDF (*.PDF) or TIFF (*.TIF) file formats.
NOTE Colour documents may be stored in PDF
You can save the print settings you use (*.PDF) or JPEG (*.JPG) file formats. The
most often by setting them as the default. factory setting is Colour, 200 dpi and the
(See Advanced User’s Guide: Setting default format is PDF. The machine creates
your changes as a new default.) file names based on the current date. 5
(See Quick Setup Guide.) For example, the
fifth image scanned on July 1, 2013 would be
named 01071305.PDF. You can change the
colour and resolution.

a Load your document.

b Open the media slot cover.

c Put the memory card or USB Flash drive

in the correct slot.

d Press Scan to Media.

IMPORTANT
DO NOT take out the memory card or
USB Flash drive while the machine is
reading or writing to it to avoid damaging
the card, USB Flash drive, or the data
stored on them.

e Do one of the following:

 If you want to use the default
settings, go to j.
 If you want to change the default
settings, go to f.

f Press Options.

37
 Chapter 5

g Choose the settings for Scan Type,

Resolution, File Type,
Scan Size, Scan Long Paper 1,
File Name and
Remove Background Colour as
required.
1
DCP-J752DW only

NOTE
• If you chose colour in the scan type
setting, you cannot choose the file type
TIFF.
• If you chose monochrome in the scan type
setting, you cannot choose the file type
JPEG.
• (DCP-J752DW)
Scan Long Paper is available only
when using the ADF.
• Remove Background Colour
removes the base colour of documents to
make the scanned data more
recognisable.

h The file name is set automatically.

However, you can create a name of your
choice using the keyboard on the
Touchscreen. Press File Name, and
then enter the file name. You can only
change the first 6 digits of the file name.
Press OK.

i Press OK.

NOTE
If you want to save the settings as a
shortcut, press Save as Shortcut.

j Press Start.
If you are using the scanner glass, the
Touchscreen shows Next page?.
Press Yes or No. After you finish
scanning, make sure you choose No
before removing the memory card or
USB Flash drive from the machine.

38
 6 How to print from a computer 6

Printing a document 6

The machine can receive and print data from

your computer. To print from a computer, you
must install the printer driver.
(For more information, see Software and
Network User’s Guide.)

a Install the Brother printer driver from the

CD-ROM. (See Quick Setup Guide.)

b From your application, choose the Print

command.
6
c Choose the name of your machine in the
Print dialog box and click Properties or
Preferences, depending on the
application you are using.

d Choose the settings you want to change

in the Properties dialog box.
Commonly used settings include:
 Media Type
 Print Quality
 Paper Size
 Orientation
 Colour / Greyscale
 Ink Save Mode
 Scaling
 2-sided / Booklet

e Click OK.

f Click Print (or OK depending on the

application you are using) to begin
printing.

39
 7 How to scan to a computer 7

Before scanning 7

To use the machine as a scanner, install a scanner driver. If the machine is on a network,
configure it with a TCP/IP address.
 Install the scanner drivers from the CD-ROM. (See Quick Setup Guide: Install MFL-Pro Suite.)
 Configure the machine with a TCP/IP address if network scanning does not work.
(See Software and Network User’s Guide.)

40
 How to scan to a computer

Scanning a document as a PDF file using

ControlCenter4 (Windows®) 7

(For detailed information, see Software and Network User’s Guide.)

NOTE
• The screens on your PC may vary depending on your model.
• This section is based on using the Advanced Mode of ControlCenter4.

ControlCenter4 is a software utility that lets you quickly and easily access the applications you use
most often. Using ControlCenter4 eliminates the need to manually launch specific applications.

a Load your document. (See How to load documents on page 28.)

b (Windows® XP, Windows Vista® and Windows® 7)

Open ControlCenter4 by clicking (Start)/All Programs/Brother/DCP-XXXX (where
XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.
(Windows® 8) 7
Click (Brother Utilities), and then click the drop-down list and select your model name
(if not already selected). Click SCAN in the left navigation bar, and then click
ControlCenter4. The ControlCenter4 application will open.

c If the ControlCenter4 Mode screen appears, choose the Advanced Mode, and then click
OK.

d Make sure the machine you want to use is selected from the Model drop-down list.

41
 Chapter 7

e Set the scanning configuration.

Click Configuration, and then select Button settings, Scan and File.

The configuration dialog box appears. You can change the default settings.

1 Choose PDF (*.pdf) from the File Type drop-down list.

2 You can enter the file name you want to use for the document.
3 You can save the file to the default folder, or choose your preferred folder by clicking the
(Browse) button.

4 You can choose a scanning resolution from the Resolution drop-down list.
5 You can choose the document size from the Document Size drop-down list.

f Click OK.

42
 How to scan to a computer

g Click File.

h Press Scan.
The machine starts the scanning process. The folder where the scanned data is saved will
open automatically.
7

43
 Chapter 7

How to change the machine’s SCAN mode

settings for PDF scanning 7

You can change your machine’s Scan mode settings using ControlCenter4. (Windows®)

a (Windows® XP, Windows Vista® and Windows® 7)

Open ControlCenter4 by clicking (Start)/All Programs/Brother/DCP-XXXX (where
XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.
(Windows® 8)

Click (Brother Utilities), and then click the drop-down list and select your model name
(if not already selected). Click SCAN in the left navigation bar, and then click
ControlCenter4. The ControlCenter4 application will open.

b Make sure the machine you want to use is selected from the Model drop-down list.

c Click the Device Settings tab.

d Click Device Scan Settings.

44
 How to scan to a computer

e Choose the File tab. You can change the default settings.

1 Choose PDF (*.pdf) from the File Type drop-down list.

2 You can enter the file name you want to use for the document.
3 You can save the file to the default folder, or choose your preferred folder by clicking the
(Browse) button.

4 You can choose a scanning resolution from the Resolution drop-down list.
5 You can choose the document size from the Document Size drop-down list.

f Click OK.

45
 Chapter 7

How to scan a document as a PDF file using the Touchscreen 7

a Load your document. (See How to load documents on page 28.)

b Press (Scan).

c Press d or c to display to File.

d Press to File.

e If the machine is connected to a network, press the PC Name.

Do one of the following:
 If you want to use the default settings, go to step j.
 If you want to change the default settings, go to step f.

f Press Options.

g Press Set with Touch Panel.

Press On.

h Choose the settings for Scan Type, Resolution, File Type, Scan Size and
Remove Background Colour as required.

i Press OK.

j Press Start.
The machine starts the scanning process.

NOTE
The following scan modes are available.
• to OCR (DCP-J752DW)
• to File
• to Image
• to Media
• to E-mail
• WS Scan 1 (Web Services Scan)

1
Windows® users only. (Windows Vista® SP2 or later, Windows® 7 and Windows® 8)
(See Software and Network User’s Guide.)

46
 A Routine maintenance A

Replacing the ink CAUTION

cartridges A

If ink gets in your eyes, wash it out with

water at once and call a doctor if you are
Your machine is equipped with an ink dot
concerned.
counter. The ink dot counter monitors the
level of ink in each of the four cartridges.
When the machine detects an ink cartridge is
running out of ink, the machine will display a IMPORTANT
message. Brother multifunction machines are
designed to work with ink of a particular
NOTE specification and will work to a level of
For example, when one of the ink optimum performance and reliability when
cartridges is nearly empty, the used with Brother Original ink cartridges.
Touchscreen will display Ink Low (name Brother cannot guarantee this optimum
of colour). performance and reliability if ink or ink
You should purchase a replacement cartridges of other specifications are
cartridge in preparation for when the used. Brother does not therefore
machine indicates the colour is completely recommend the use of cartridges other
empty. than Brother Original cartridges or the A
refilling of used cartridges with ink from
When one of the ink cartridges is empty,
other sources. Damage to the product
the Touchscreen will display
caused by the use of consumables
Cannot Print or
manufactured by third parties may not be
B&W 1-sided Print Only.
covered by the product warranty. Please
You should only replace the actual ink refer to the terms of the product warranty.
cartridge when this message
Cannot Print or a Open the ink cartridge cover (1).
B&W 1-sided Print Only appears on If one or more of the ink cartridges have
the Touchscreen. reached the end of their life, the
Touchscreen shows
The Touchscreen will show which ink B&W 1-sided Print Only or
cartridge is low or needs replacing. Be sure to Cannot Print.
follow the Touchscreen prompts to replace
the ink cartridges in the correct order.
Even though the machine tells you to replace
an ink cartridge, there will be a small amount
of ink left in the ink cartridge. It is necessary
to keep some ink in the ink cartridge to
prevent air from drying out and damaging the
print head assembly.

47
b Press the lock release lever as shown to d Turn the green release lever on the
release the cartridge indicated on the orange protective packing (1)
Touchscreen. Remove the cartridge counterclockwise until it releases the
from the machine. vacuum seal. Then remove the orange
protective packing as shown.

2
1

c Open the new ink cartridge bag for the

colour indicated on the Touchscreen,
and then take out the ink cartridge.
IMPORTANT
DO NOT touch the cartridge in the area
indicated (2); this can prevent the
machine from detecting the cartridge.

48
 Routine maintenance

e Each colour has its own correct position.

NOTE
Insert the ink cartridge in the direction of
• If you replaced an ink cartridge, for
the arrow on the label.
example Black, the Touchscreen may ask
you to verify that it was a brand new one
(for example, Did you change
Black). For each new cartridge you
installed, press Yes to reset the ink dot
counter for that colour. If the ink cartridge
you installed is not a brand new one, be
sure to press No.
f Gently push the back of the ink cartridge • If the Touchscreen shows
marked “PUSH” until the cartridge lever No Ink Cartridge or
lifts, and then close the ink cartridge Cannot Detect after you install the ink
cover. cartridge check that the ink cartridge is a
brand new Brother Original cartridge and
that it is installed correctly. Remove the
ink cartridge and reinstall it slowly and
firmly until the cartridge lever lifts.

IMPORTANT
• DO NOT take out ink cartridges if you do A
not need to replace them. If you do so, it
may reduce the ink quantity and the
machine will not know the quantity of ink
left in the cartridge.
• DO NOT touch the cartridge insertion slots.
If you do so, the ink may stain your skin.
• DO NOT shake the ink cartridges. If ink
gets on your skin or clothing, immediately
g The machine will automatically reset the wash it off with soap or detergent.
ink dot counter.
• If you mix the colours by installing an ink
cartridge in the wrong position, the
Touchscreen shows
Wrong Ink Colour. Check which ink
cartridges are not matched by colour to
their ink cartridge positions and move
them to their correct positions.
• Once you open an ink cartridge, install it in
the machine and use it up within six
months of installation. Use unopened ink
cartridges by the expiration date written on
the cartridge package.
• DO NOT dismantle or tamper with the ink
cartridge; this can cause the ink to leak out
of the cartridge.

49
Cleaning and checking c (DCP-J752DW)
In the ADF unit, clean the white bar (1)
the machine A
and the glass strip (2) with a lint-free
cloth moistened with a non-flammable
glass cleaner.
Cleaning the scanner glass A

a Unplug the machine from the electrical

socket.

b Lift the document cover (1). Clean the

scanner glass (2) and the white
plastic (3) with a soft lint-free cloth
moistened with a non-flammable glass
cleaner. 1

1
3 2

NOTE
In addition to cleaning the glass strip with
2 a non-flammable glass cleaner, run your
finger tip over the glass strip to see if you
can feel anything on it. If you feel dirt or
debris, clean the glass strip again
concentrating on that area. You may need
to repeat the cleaning process three or
four times. To test, make a copy after each
cleaning attempt.

When there is a After the glass

spot of dirt or strip is cleaned,
correction fluid the vertical line is
on the glass strip, gone.
the printed
sample shows a
vertical line.

50
 Routine maintenance

Cleaning the print head A

NOTE
• If you clean the print head at least five
To maintain good print quality, the machine times and the print has not improved, try
will automatically clean the print head when installing a new Brother Original
needed. You can start the cleaning process Innobella™ ink cartridge for each problem
manually if there is a print quality problem. colour. Try cleaning the print head again
Clean the print head if you get a horizontal up to five more times. If the print has not
line in the text or graphics, or blank text on improved, contact Brother customer
your printed pages. You can clean Black only, service or your local Brother dealer.
three colours at a time • You can also clean the print head from
(Yellow/Cyan/Magenta), or all four colours at your PC.
once.
(See Software and Network User’s
Cleaning the print head consumes ink. Guide.)
Cleaning too often uses ink unnecessarily.

IMPORTANT Checking the print quality A

DO NOT touch the print head. Touching

the print head may cause permanent If faded or streaked colours and text appear
damage and may void the print head's on your printouts, some of the print head
warranty. nozzles may be clogged. You can check this
by printing the Print Quality Check Sheet and
looking at the nozzle check pattern. A
a Press .

NOTE a Press .

You can also press (Settings) and NOTE

Ink.
You can also press (Settings) and

b Press Cleaning. Ink.

c Press Black, Colour or All. b Press Test Print.

The machine cleans the print head.
When cleaning is finished, the machine c Press Print Quality.
will go back to the Ready mode.
d Press OK.
The machine begins printing the Print
Quality Check Sheet.

e Check the quality of the four colour

blocks on the sheet.

51
f The Touchscreen asks you if the print
NOTE
quality is OK.
Do one of the following:
 If all lines are clear and visible, press
Yes to finish the Print Quality check
and go to step j.
i
 If you can see missing short lines as
shown below, press No.

OK Poor
When a print head After the print
nozzle is clogged head nozzle is
the printed cleaned, the
sample looks like horizontal lines
this. are gone.

g The Touchscreen asks you if the print

quality is OK for black and then the three Checking the print alignment A

colours.
Press Yes or No. If your printed text becomes blurred or
images become faded, you may need to
h The Touchscreen asks you if you want adjust the print alignment after transporting
to start cleaning. the machine.
Press OK.
The machine starts cleaning the print
head.
a Press .

i After the cleaning procedure is finished, NOTE

press OK.
The machine prints the Print Quality You can also press (Settings) and
Check Sheet again. Return to step e. Ink.

j Press . b Press Test Print.

If you clean the print head at least five times c Press Alignment.
and the print has not improved, try installing a
new Original Brother Brand replacement ink
cartridge for each problem colour. Try
cleaning the print head again up to five more
times. If the print has not improved, contact
Brother customer service or your local
Brother dealer.

IMPORTANT
DO NOT touch the print head. Touching
the print head may cause permanent
damage and may void the print head's
warranty.

52
 Routine maintenance

d Press OK.
Setting the date and
The machine starts printing the
Alignment Check Sheet. time A

Setting the date and time allows the machine

to clean the print head regularly and maintain
optimum print quality. It also allows the
machine to name files created when using
the Scan to Media feature.

a Press (Settings).

b Press All Settings.

c Press a or b to display
Initial Setup.

d Press Initial Setup.

e Press Date & Time.

e For the “A” pattern, press a or b to
display the number of the test print that f Press Date.
has the least visible vertical stripes A
(1-9), and then press it. g Enter the last two digits of the year on
Press OK. the Touchscreen, and then press OK.
Repeat this step for the B, C and D
patterns.
h Enter the two digits for the month on the
Touchscreen, and then press OK.
In the example number 6 is the best
choice for A, B, C and D. i Enter the two digits for the day on the
Touchscreen, and then press OK.
f Press .
j Press Time.
NOTE
k Enter the time (in 24-hour format) using
the keyboard on the Touchscreen.
Press OK.
(For example, enter 19:45 for 7:45 PM.)
i
l Press .

When the print After the print

alignment is not alignment is
adjusted properly, adjusted properly,
text looks blurry text looks like this.
like this.

53
 B Troubleshooting B

If you think there is a problem with your machine, check each of the items below first and follow
the troubleshooting tips.
You can correct most problems by yourself. If you need additional help, the Brother Solutions
Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/.

Identifying your problem B

First, check the following.

 The machine's power cord is connected correctly and the machine's power switch is turned on.
 All of the protective parts have been removed.
 Paper is inserted correctly in the paper tray.
 The interface cables are securely connected to the machine and the computer, or the wireless
connection is set up on both the machine and your computer.
 Touchscreen Messages
(See Error and maintenance messages on page 55.)

If you did not solve your problem with the above checks, identify your problem and then go to the
suggested page.

Paper handling and Printing problems:

 Printing Difficulties on page 70
 Print Quality Difficulties on page 72
 Paper Handling Difficulties on page 73

Copying problems:
 Copying Difficulties on page 74

Scanning problems:
 Scanning Difficulties on page 75
 PhotoCapture Center™ Difficulties on page 75

Software and Network problems:

 Software Difficulties on page 75
 Network Difficulties on page 76

54
 Troubleshooting

Error and maintenance messages B

As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
in the table.
You can clear most errors and perform routine maintenance by yourself. If you need additional
help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at http://solutions.brother.com/.

Error Message Cause Action

B&W 1-sided Print One or more of the colour ink Replace the ink cartridges. (See
Only cartridges have reached the end of Replacing the ink cartridges
their life. on page 47.)
Replace ink.
You can use the machine in
monochrome mode for approximately
NOTE
four weeks depending on the number The machine will stop all print
of pages you print. operations, you cannot use the
machine until a new ink cartridge is
While this message appears on the installed in the following cases:
Touchscreen, each operation works
in the following way: • If you unplug the machine or take
out the ink cartridge.
 Printing
• If the paper type is set to anything
If you choose Greyscale in the
Advanced tab of the printer
except Plain Paper or B
Inkjet Paper.
driver, you can use the machine
as a monochrome printer. • (Windows®) If you check
Slow Drying Paper in the Basic
2-sided printing is not available
tab of the printer driver.
when this message appears.
(Macintosh) If you check
 Copying
Slow Drying Paper in the
If the paper type is set to Print Settings of the printer
Plain Paper you can make driver.
copies in monochrome.
2-sided copying is not available
when this message appears.
Cannot Detect You installed a new ink cartridge too Take out the new ink cartridge and
quickly and the machine did not re-install it slowly and firmly until the
detect it. cartridge lever lifts. (See Replacing
An ink cartridge is not installed the ink cartridges on page 47.)
correctly.
If you are using non Brother Original Replace the cartridge with a Brother
ink, the machine may not detect the Original ink cartridge. If the error
ink cartridge. message remains, contact Brother
customer service or your local
Brother dealer.

55
Error Message Cause Action
Cannot Detect Ink If you are using non Brother Original Replace the cartridge with a Brother
Volume ink, the machine may not detect the Original ink cartridge. If the error
ink volume. message remains, contact Brother
customer service or your local
Brother dealer.
Cannot Print One or more of the ink cartridges Replace the ink cartridges. (See
have reached the end of their life. The Replacing the ink cartridges
Replace ink.
machine will stop all print operations. on page 47.)
Cover is Open. The scanner cover is not locked in the Lift the scanner cover, and then close
closed position. it again.
Make sure the USB cable (if used)
has been guided correctly through the
cable channel and out the back of the
machine.
The ink cartridge cover is not locked Firmly close the ink cartridge cover
in the closed position. until it locks into place.
Data Remaining in Print data is left in the machine's Press . The machine will cancel
Memory memory.
the job and clear it from the memory.
Try to print again.
Document Jam/too The document was not inserted or fed (See Using the ADF (DCP-J752DW)
Long correctly, or the document scanned on page 28.)
from the ADF was too long.
(DCP-J752DW) (See Document jam (DCP-J752DW)
on page 63.)
High Temperature The room temperature is too high. After lowering the room temperature,
allow the machine to cool down to
room temperature. Try again later.
Hub is Unusable. A hub or USB Flash drive with hub Hubs, including a USB Flash drive
has been connected to the USB direct that have a hub built in, are not
(DCP-J752DW)
interface. supported. Unplug the device from
the USB direct interface.

56
 Troubleshooting

Error Message Cause Action

Ink Absorber Full The ink absorber box or flushing box The ink absorber box or flushing box
is full. These components are will need to be replaced. Contact
periodic maintenance items that may Brother Customer Service or your
require replacement after a period of local Brother Authorised Service
time to ensure optimum performance Centre to have your machine
from your Brother machine. Because serviced.
these components are periodic
Other reasons for cleaning are:
maintenance items, the replacement
is not covered under the warranty. 1 After a paper jam has been
The need to replace these items and cleared, the machine
the time period before replacement is automatically cleans itself.
dependent on the number of purges 2 The machine automatically cleans
and flushes required to clean the ink itself after sitting idle for more than
system. These boxes acquire 30 days (infrequent use).
amounts of ink during the different
purging and flushing operations. The 3 The machine automatically cleans
number of times a machine purges itself after ink cartridges of the
and flushes for cleaning varies same colour have been replaced
depending on different situations. For 12 times.
example, frequently powering the
machine on and off will cause
numerous cleaning cycles since the
machine automatically cleans itself
upon power up. The use of
non-Brother ink may cause frequent
cleanings because non-Brother ink
could cause poor print quality, which B
is resolved by cleaning. The more
cleaning the machine requires, the
faster these boxes will fill up.

NOTE
Repairs resulting from the use of
non-Brother supplies may not be
covered under the stated product
warranty.

Ink Absorber NearFull The ink absorber box or flushing box Contact Brother customer service or
is nearly full. your local Brother dealer.
Ink Low One or more of the ink cartridges are Order a new ink cartridge. You can
near the end of their life. continue printing until the
Touchscreen shows
Cannot Print. (See Replacing the
ink cartridges on page 47.)
Low Temperature The room temperature is too low. After increasing the room
temperature, allow the machine to
warm up to room temperature. Try
again later.

57
Error Message Cause Action
Media Error The memory card is either corrupted, Remove the memory card from the
incorrectly formatted, or there is a media drive (slot) of the machine and
problem with the memory card. format it correctly.
Put the card firmly into the slot again
to make sure it is in the correct
position. If the error remains, check
the media drive (slot) of the machine
by putting in another memory card
that you know is working.
Media is Full. The memory card or USB Flash drive Your machine can only save to your
you are using already contains 999 memory card or USB Flash drive if it
files. contains less than 999 files. Delete
unused files and try again.
The memory card or USB Flash drive Press .
you are using does not have enough
free space to scan the documents. Delete unused files from your
memory card or USB Flash drive to
make some free space, and then try
again.
No File The memory card or USB Flash drive Put the correct memory card or USB
in the media drive does not contain a Flash drive into the slot again.
.JPG file.
No Ink Cartridge An ink cartridge is not installed Take out the new ink cartridge and
correctly. re-install it slowly and firmly until the
cartridge lever lifts. (See Replacing
the ink cartridges on page 47.)

58
 Troubleshooting

Error Message Cause Action

No Paper Fed The machine is out of paper or paper Do one of the following:
is not correctly loaded in the paper
 Refill the paper in the paper tray,
tray.
and then press OK on the
Touchscreen.
 Remove and reload the paper,
then press OK on the
Touchscreen. (See Loading
paper and other print media
on page 16.)
The photo paper tray is in the wrong Return the photo paper tray to the
position. normal printing position when you use
cut sheet paper. (See Loading photo
paper on page 21.)
The paper tray was not fully inserted. Remove the paper tray and re-install
it until it locks into place, and then
press OK on the Touchscreen.
Paper dust has accumulated on the Clean the paper pick-up rollers.
surface of the paper pick-up rollers. (See Advanced User’s Guide:
Cleaning the paper pick-up rollers.)
The Jam Clear Cover is not closed Make sure the Jam Clear Cover is
correctly. closed evenly at both ends. (See
Printer jam or paper jam on page 64.)
The paper is jammed in the machine. Remove the jammed paper by
following the steps in Printer jam or B
paper jam on page 64.
If this error occurs often during
2-sided copying or 2-sided printing,
the paper feed rollers may be stained
with ink. Clean the paper feed rollers.
(See Advanced User’s Guide:
Cleaning the paper feed rollers.)
Out of Memory The machine's memory is full. If a copy operation is in process:

 Press , Quit or Close and

wait until the other operations that
are in progress finish, and then try
again.
 Press Partial Print to copy
the pages scanned so far.

59
Error Message Cause Action
Paper Jam [Front] The paper is jammed in the machine. Remove the jammed paper by
following the steps in Printer jam or
paper jam on page 64.
Make sure the paper length guide is
set to the correct paper size.
DO NOT extend the paper tray when
you load A5 or smaller size paper.
(The extendable tray is only available
for some countries.)
If there is a repeat paper jam, a small
piece of paper may be stuck in the
machine. Make sure paper is not still
jammed in the machine. (See
Additional paper jam clear operations
on page 67.)
Paper Jam [Front,Rear] The paper is jammed in the machine. Remove the jammed paper by
following the steps in Printer jam or
paper jam on page 64.
Make sure the paper length guide is
set to the correct paper size.
DO NOT extend the paper tray when
you load A5 or smaller size paper.
(The extendable tray is only available
for some countries.)
If there is a repeat paper jam, a small
piece of paper may be stuck in the
machine. Make sure paper is not still
jammed in the machine. (See
Additional paper jam clear operations
on page 67.)

60
 Troubleshooting

Error Message Cause Action

Paper Jam [Rear] The paper is jammed in the machine. Remove the jammed paper by
following the steps in Printer jam or
paper jam on page 64.
Make sure the paper length guide is
set to the correct paper size.
DO NOT extend the paper tray when
you load A5 or smaller size paper.
(The extendable tray is only available
for some countries.)
If there is a repeat paper jam, a small
piece of paper may be stuck in the
machine. Make sure paper is not still
jammed in the machine. (See
Additional paper jam clear operations
on page 67.)
Paper dust has accumulated on the Clean the paper pick-up rollers.
surface of the paper pick-up rollers. (See Advanced User’s Guide:
Cleaning the paper pick-up rollers.)
Touchscreen Init. The Touchscreen was pressed Make sure that nothing is touching or
Failed before the power on initialization was resting on the Touchscreen,
completed. especially when plugging the
machine in.
Debris may be stuck between the Insert a piece of stiff paper between
lower part of the Touchscreen and its the lower part of the Touchscreen and B
frame. its frame and slide it back and forth to
push out the debris.
Unable to Clean XX The machine has a mechanical Open the scanner cover and remove
problem. any foreign objects and paper scraps
Unable to Initialize XX
from inside the machine. If the error
—OR—
Unable to Print XX message continues, disconnect the
A foreign object, such as a paper clip machine from the power for several
Unable to Scan XX
or a piece of ripped paper, is in the minutes and reconnect it.
machine.
Unusable Device A broken device has been connected Unplug the device from the USB
to the USB direct interface.
Disconnect device from direct interface, then press to
front connector & turn
turn the machine off and then on
machine off & then on
again.
(DCP-J752DW)
Unusable Device A USB device or USB Flash drive that Unplug the device from the USB
is not supported has been connected direct interface. Turn the machine off
Please disconnect
to the USB direct interface. and then on again.
USB device.
For more information, visit us at
(DCP-J752DW)
http://solutions.brother.com/.
Wrong Ink Colour An ink cartridge has been installed in Check which ink cartridges are not
the wrong position. matched by colour to their ink
cartridge positions and move them to
their correct positions.

61
Error Message Cause Action
Wrong Paper The Paper Size setting does not 1 Check that the paper size you
match the size of paper in the tray. Or, choose matches the size of paper
you did not set the paper guides in the in the tray.
tray to the indicators for the paper
(See Paper Size on page 24.)
size you are using.
2 Make sure you loaded the paper
in a Portrait position, by setting
the paper guides at the indicators
for your paper size. (See Loading
paper and other print media
on page 16.)
3 After you have checked the paper
size and the paper position, press
OK on the Touchscreen.
If you are printing from your
computer, make sure the paper size
you choose in the printer driver
matches the size of paper in the tray.
(See Software and Network User’s
Guide.)

62
 Troubleshooting

Error animations display B

IMPORTANT
To avoid document jams, close the ADF
Error animations display step-by-step cover correctly by pushing it gently in the
instructions when paper gets jammed. You centre.
can read the steps at your own pace by
pressing c to see the next step and d to go
back a step. Document is jammed inside the ADF
unit B

Document jam (DCP-J752DW) B

a Take any paper that is not jammed out

of the ADF.
Documents can jam in the ADF unit if they are
not inserted or fed correctly, or if they are too b Lift the document cover.
long. Follow the steps to clear a document
jam. c Pull the jammed document out to the
left.
Document is jammed in the top of the
ADF unit
1
B

a Take out any paper from the ADF that is

not jammed.

b Open the ADF cover.

c Remove the jammed document by

pulling it upward. B

1 1 document cover

d Close the document cover.

e Press .

1 ADF cover

d Close the ADF cover.

e Press .

63
Removing small documents jammed c Pull the two green levers inside the
in the ADF B
machine towards you to remove the
jammed paper.
a Lift the document cover.

b Insert a piece of stiff paper, such as

cardstock, into the ADF to push any
small paper scraps through.

 If the Touchscreen shows

Paper Jam [Rear], go to step g.

d Pull out the jammed paper (1).

1 document cover

c Close the document cover.

d Press .

Printer jam or paper jam B

Locate and remove the jammed paper by 1

following these steps.

a Unplug the machine from the electrical

socket.

b Pull the paper tray (1) completely out of

the machine.

64
 Troubleshooting

e Lift the Jam Clear Flap, and remove the g Open the Jam Clear Cover (1) at the
jammed paper. back of the machine.

h Pull the jammed paper out of the

machine.

f Make sure you look carefully inside the

machine above and below the Jam
Clear Flap for any pieces of paper.

i Close the Jam Clear Cover.

Make sure the cover is closed correctly.

With the tray removed, do one of the

following:
 If the Touchscreen shows
Paper Jam [Front], go to
step j.
 If the Touchscreen shows
Paper Jam [Front,Rear], go to
step g.

65
j Place both hands under the plastic tabs • If the print head is in the right corner as
on both sides of the machine to lift the shown in the illustration, you cannot move
scanner cover (1) into the open position. it. Re-connect the power cord. Hold down
Move the print head (if necessary) to until the print head moves to the
take out any paper remaining in this centre. Then unplug the machine from the
area. Make sure that jammed paper is power source and take out the paper.
not left in the corners of the machine (2)
and (3).

1
2

IMPORTANT
• DO NOT touch the encoder strip (1).
Doing this may cause damage to the
machine.

• If ink gets onto your skin, immediately

wash with soap and plenty of water.

k Make sure you look carefully inside the

machine (1) for any pieces of paper.

1
1
• If the paper is jammed under the print
head, unplug the machine from the power
source, and then move the print head to
take out the paper.

66
 Troubleshooting

l Put the paper tray firmly back in the n While holding the paper tray in place,
machine. pull out the paper support until it locks in
the open position, and then unfold the
paper support flap. Make sure you pull
out the paper support until it locks into
place.

IMPORTANT
DO NOT use the paper support flap for
Legal size paper. (Only available for some
countries.)

o Re-connect the power cord.

NOTE
If there is a repeat paper jam, a small
piece of paper may be stuck in the
m Lift the scanner cover (1) to release the machine. (See Additional paper jam clear
lock. Gently push the scanner cover operations on page 67.)
support down (2) and close the scanner
cover (3) using both hands.
Additional paper jam clear operations B

1
a Unplug the machine from the electrical
socket.

b Pull the paper tray (1) completely out of

B
3 the machine.

CAUTION
Be careful not to pinch your fingers when
the scanner cover closes.

67
c Pull the two green levers inside the e Prepare one sheet of thick A4 or letter
machine towards you to remove the sized paper, such as glossy paper, and
jammed paper. insert it deep into the machine as shown
in the illustration.

d Place both hands under the plastic tabs

on both sides of the machine to lift the
scanner cover into the open position.

68
 Troubleshooting

f If the thick paper is pushing any jammed h Lift the scanner cover (1) to release the
paper out, remove the jammed paper. lock. Gently push the scanner cover
support down (2) and close the scanner
cover (3) using both hands.

IMPORTANT
CAUTION
DO NOT touch the encoder strip (1). Be careful not to pinch your fingers when
Doing this may cause damage to the the scanner cover closes.
machine.
B
i Put the paper tray firmly back in the
machine.

j Re-connect the power cord.

g Pull the thick paper out of the machine.

69
If you are having difficulty with your machine B

NOTE
• For technical help, you must contact Brother customer support.
• If you think there is a problem with your machine, check the following chart and follow the
troubleshooting tips. You can correct most problems by yourself.
• If you need additional help, the Brother Solutions Center offers the latest FAQs and
troubleshooting tips.
Visit us at http://solutions.brother.com/.

Printing Difficulties
Difficulty Suggestions
No printout. Check that the correct printer driver has been installed and chosen.
Check to see if the Touchscreen is showing an error message.
(See Error and maintenance messages on page 55.)
Make sure that the machine is online.

(Windows® XP and Windows Server® 2003)

Click Start/Printers and Faxes. Right-click Brother DCP-XXXX Printer (where
XXXX is your model name). If the printer is offline, it will show Use Printer Online.
Select this option to enable the printer.

(Windows Vista® and Windows Server ® 2008)

Click /Control Panel/Hardware and Sound/Printers. Right-click
Brother DCP-XXXX Printer (where XXXX is your model name). If the printer is
offline, it will show Use Printer Online. Select this option to enable the printer.

(Windows® 7 and Windows Server® 2008 R2)

Click /Devices and Printers. Right-click Brother DCP-XXXX Printer (where
XXXX is your model name) and choose See what’s printing. Click Printer and
make sure that Use Printer Offline is unchecked.

(Windows® 8 and Windows Server® 2012)

Move your mouse to the lower right corner of your desktop. When the menu bar
appears, click Settings, and then click Control Panel. In the
Hardware and Sound (Hardware) group, click View devices and printers.
Right-click Brother DCP-XXXX Printer (where XXXX is your model name) and
select See what’s printing. If printer driver options appear, select your printer
driver. Click Printer in the menu bar and make sure that Use Printer Offline is not
selected.
One or more ink cartridges have reached the end of their life.
(See Replacing the ink cartridges on page 47.)

70
 Troubleshooting

Printing Difficulties (continued)

Difficulty Suggestions
No printout. The document will not print if the old, unprinted data remains in the printer driver
spooler. Open the printer icon, and then delete all the data. Your printer icon can
(continued)
be found in the following way:

(Windows® XP and Windows Server® 2003)

Click Start/Printers and Faxes.

(Windows Vista® and Windows Server® 2008)

Click /Control Panel/Hardware and Sound/Printers.

(Windows® 7 and Windows Server® 2008 R2)

Click /Devices and Printers/Printers and Faxes.

(Windows® 8 and Windows Server® 2012)

Move your mouse to the lower right corner of your desktop. When the menu bar
appears, click Settings/Control Panel/Hardware and Sound (Hardware)
group/View devices and printers/Printers.
(Mac OS X v10.6.8)
Click System Preferences/Print & Fax.
(OS X v10.7.x, 10.8.x)
Click System Preferences/Print & Scan.
The headers or footers appear There is an unprintable area on the top and bottom of the page. Adjust the top and
when the document displays on the bottom margins in your document to allow for this.
screen but they do not show up
(See Unprintable area on page 23.)
when it is printed.
Cannot perform “Page Layout” Check that the paper size setting in the application and in the printer driver are the
B
printing. same.
Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver as follows:

(Windows®)
Click Colour Settings on the Advanced tab, and make sure you uncheck
Colour Enhancement.
(Macintosh)
Choose Color Settings, click Advanced Color Settings, and make sure you
uncheck Color Enhancement.
Turn the Borderless feature off. Borderless printing is slower than normal printing.
(See Software and Network User’s Guide.)
Colour Enhancement is not If the image data is not full colour in your application (such as 256 colour), Colour
working correctly. Enhancement will not work. Use at least 24 bit colour data with the Colour
Enhancement feature.
Machine does not print from Try to reduce the print resolution.
Adobe ®
Illustrator®. (See Software and Network User’s Guide.)

71
Print Quality Difficulties
Difficulty Suggestions
Poor print quality. Check the print quality. (See Checking the print quality on page 51.)
Make sure that the Media Type setting in the printer driver or the Paper Type
setting in the machine’s menu matches the type of paper you are using.
(See Paper Type on page 24.)
(See Software and Network User’s Guide.)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
 The expiration date written on the cartridge package has passed. (Brother
Original cartridges stay usable for up to two years if kept in their original
packaging.)
 The ink cartridge has been in your machine for over six months.
 The ink cartridge may not have been stored correctly before use.
Make sure you are using Brother Original Innobella™ ink. Brother does not
recommend the use of cartridges other than Brother Original cartridges or the
refilling of used cartridges with ink from other sources.
Make sure you are using one of the recommended types of paper.
(See Acceptable paper and other print media on page 24.)
The recommended environment for your machine is between 20 C to 33 C.
White horizontal lines appear in text Clean the print head. (See Cleaning the print head on page 51.)
or graphics. Make sure you are using Brother Original Innobella™ ink.
Try using the recommended types of paper.
(See Acceptable paper and other print media on page 24.)
To prolong print head life, provide the best ink cartridge economy and maintain
print quality, we do not recommend frequently unplugging the machine and/or
leaving the machine unplugged for extended periods of time. We recommend

using to power down the machine. Using allows minimal power to the
machine ensuring periodic cleanings of the print head occur.

The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 51.)
Make sure you are using Brother Original Innobella™ ink.
To prolong print head life, provide the best ink cartridge economy and maintain
print quality, we do not recommend frequently unplugging the machine and/or
leaving the machine unplugged for extended periods of time. We recommend

using to power down the machine. Using allows minimal power to the
machine ensuring periodic cleanings of the print head occur.
Characters and lines are blurred. Check the printing alignment. (See Checking the print alignment on page 52.)
Printed text or images are skewed. Make sure the paper is loaded correctly in the paper tray and the paper guides are
adjusted correctly. (See Loading paper and other print media on page 16.)
Make sure the Jam Clear Cover is closed correctly.
Smudge or stain at the top centre of Make sure the paper is not too thick or curled.
the printed page. (See Acceptable paper and other print media on page 24.)

72
 Troubleshooting

Print Quality Difficulties (continued)

Difficulty Suggestions
Printing appears dirty or ink seems Make sure you are using the recommended types of paper. (See Acceptable
to run. paper and other print media on page 24.) Don't handle the paper until the ink is
dry.
Make sure the print side is face down in the paper tray.
Make sure you are using Brother Original Innobella™ ink.
If you are using photo paper, make sure that you have set the correct paper type.
If you are printing a photo from your PC, set the Media Type in the printer driver.
Ink is smudged or wet when using Be sure to check the front and back of the paper. Place the glossy surface (printing
glossy photo paper. surface) face down. (See Paper Type on page 24.)
If you use glossy photo paper, make sure that the paper type setting is correct.
Stains appear on the reverse side Make sure the printer platen is not dirty with ink. (See Advanced User’s Guide:
or at the bottom of the page. Cleaning the machine’s printer platen.)
Make sure you are using Brother Original Innobella™ ink.
Make sure you are using the paper support flap.
(See Loading paper and other print media on page 16.)
Make sure the paper feed rollers are not dirty with ink.
(See Advanced User’s Guide: Cleaning the paper feed rollers.)
The machine prints dense lines on (Windows®)
the page. Check Reverse Order in the Basic tab of the printer driver.
The printouts are wrinkled. (Windows®)
In the printer driver Advanced tab, click Colour Settings and uncheck
Bi-Directional Printing.
(Macintosh)
B
In the printer driver, choose Print Settings, click Advanced, choose
Other Print Options and uncheck Bi-Directional Printing.
Make sure you are using Brother Original Innobella™ ink.

Paper Handling Difficulties

Difficulties Suggestions
The machine does not feed paper. Make sure the paper tray is pushed in all the way until it clicks into place.
Make sure the Jam Clear Cover at the back of the machine is closed.
If the Touchscreen shows the Paper Jam message and you still have a problem,
see Error and maintenance messages on page 55.
If there is no paper, load a new stack of paper into the paper tray.
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
straighten it. Sometimes it is helpful to remove the paper, turn the stack over and
put it back into the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Clean the paper pick-up rollers.
(See Advanced User’s Guide: Cleaning the paper pick-up rollers.)
Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo
correctly. paper in the paper tray. An extra sheet has been included in the paper package
for this purpose.

73
Paper Handling Difficulties (continued)
Difficulties Suggestions
Machine feeds multiple pages. Do the following:
(See Loading paper and other print media on page 16.)
 Make sure the paper is loaded correctly in the paper tray.
 Remove all the paper from the tray and fan the stack of paper well, then put it
back in the tray.
 Make sure you do not push the paper in too far.
Make sure the Jam Clear Cover is closed correctly.
(See Printer jam or paper jam on page 64.)
Make sure the Base Pad in the paper tray is not dirty. (See Advanced User’s
Guide: Cleaning the paper pick-up rollers.)
There is a paper jam. See Printer jam or paper jam on page 64. Make sure the paper guides are set to
the correct paper size. Do not extend the paper tray when you load A5 or smaller
size paper. (The extendable tray is only available for some countries.)
Paper jam reoccurs. If there is a repeat paper jam, a small piece of paper may be stuck in the machine.
Make sure paper is not still jammed in the machine.
(See Additional paper jam clear operations on page 67.)
The paper jams when you use Use one of the jam prevention settings, 2-sided 1 or 2-sided 2.
2-sided copy or 2-sided print.
For copying
(See Advanced User’s Guide: 2-sided copying.)
For printing
(See Software and Network User’s Guide.)
If paper jams occur often during 2-sided copying or 2-sided printing, the paper
feed rollers may be stained with ink. Clean the paper feed rollers. (See Advanced
User’s Guide: Cleaning the paper feed rollers.)

Copying Difficulties
Difficulty Suggestions
Vertical black lines or streaks Black vertical lines on copies are typically caused by dirt or correction fluid on the
appear in copies. glass strip. Clean the glass strip, scanner glass, white bar and white plastic above
them. (See Cleaning the scanner glass on page 50.)
(DCP-J752DW)
Poor copy results when using the Try using the scanner glass. (See Using the scanner glass on page 29.)
ADF.
(DCP-J752DW)
Fit to Page does not work correctly. Make sure your source document is not skewed.
Reposition the document and try again.

74
 Troubleshooting

Scanning Difficulties
Difficulty Suggestions
TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is chosen as the primary source in
starting to scan. (Windows®) your scanning application.
(DCP-J752DW)
For example, in Nuance™ PaperPort™ 12SE, click Scan Settings, Select to
choose the Brother TWAIN/WIA driver.
TWAIN or ICA errors appear when Make sure the Brother TWAIN driver is chosen as the primary source.
starting to scan. (Macintosh)
(DCP-J752DW)
In PageManager, click File, Select Source and choose the Brother TWAIN driver.
You can also scan documents using the ICA Scanner Driver. (See Software and
Network User’s Guide.)
OCR does not work. Try increasing the scanner resolution.
(DCP-J752DW) (Macintosh)
Presto! PageManager must be downloaded and installed before use.
For more information, see Accessing Brother Support (Macintosh) on page 5.
Poor scanning results when using Clean the white bar in the ADF and the glass strip underneath it.
the ADF. (DCP-J752DW)
(See Cleaning the scanner glass on page 50.)
 Vertical black lines appear in Try using the scanner glass. (See Using the scanner glass on page 29.)
the scanned data.

PhotoCapture Center™ Difficulties

Difficulty Suggestions B
Removable Disk does not work 1 Take out the memory card or USB Flash drive and put it back in again.
correctly.
2 If you have tried “Eject” from within Windows®, take out the memory card or
USB Flash drive before you continue.
3 If an error message appears when you try to eject the memory card or USB
Flash drive, it means the card is being accessed. Wait a while, and then try
again.
4 If all of the above do not work, turn off your PC and machine, and then turn
them on again.
Cannot access Removable Disk Make sure that you have correctly inserted the memory card or USB Flash drive.
from the computer.
Part of my photo is missing when Make sure that Borderless printing and Cropping are turned off. (See Advanced
printed. User’s Guide: Borderless printing and Cropping.)

Software Difficulties
Difficulty Suggestions
Cannot install software or print. (Windows®)
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
“Device Busy” Make sure the machine is not showing an error message on the Touchscreen.

75
Network Difficulties
Difficulty Suggestions
Cannot print over the network. Make sure that your machine is powered on and is online and in the Ready mode.
Print a Network Configuration Report (See Advanced User’s Guide: Reports.) and
check the current Network settings printed in this list.
If you are using a wireless connection or are having Network problems,
see Software and Network User’s Guide.
The network scanning feature does It is necessary to configure the third-party Security/Firewall Software to allow
not work. Network scanning. To add port 54925 for Network scanning, enter the information
below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
(Macintosh)
Select Other from the Model drop-down list in the main screen of ControlCenter2.
In the Device Selector window, make sure Network is selected in
Connection Type, and then click Browse. Reselect your network machine, and
press OK.
The Brother software cannot be (Windows®)
installed.
Allow network access to the following programs if your security software displays
an alert message during MFL-Pro Suite installation.
(Macintosh)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it, and then install the Brother software.
Cannot connect to wireless Investigate the problem using the WLAN Report.
network.
Press (Settings), All Settings, and then press a or b to display
Print Reports. Press Print Reports, and then press WLAN Report.
See Software and Network User’s Guide.

76
 Troubleshooting

Machine Information B
Reset functions B

The following reset functions are available:

Checking the serial number B

1 Machine Reset
You can see the machine’s serial number on You can reset all the machine’s settings
the Touchscreen. that you have changed, such as the date
and time.
a Press (Settings). 2 Network
You can reset the print server back to its
b Press All Settings. default factory settings, such as the
password and IP address information.
c Press a or b to display Machine Info.
3 All Settings
d Press Machine Info. You can restore all settings to the factory
default.
e Press Serial No.
Your machine’s serial number will Brother strongly recommends performing
appear on the Touchscreen. this procedure before handing over or
disposing of the machine.
f Press .
How to reset the machine B

Checking the firmware

version a Press (Settings). B
B

You can see the machine’s firmware version b Press All Settings.
on the Touchscreen.
c Press a or b to display
a Press (Settings). Initial Setup.

b Press All Settings.

d Press Initial Setup.

c Press a or b to display Machine Info.

e Press Reset.

d Press Machine Info.

f Press the type of reset you want.

e Press Firmware Version.

g Press Yes to confirm.

f Press Main Version.

h Press Yes for 2 seconds to reboot the
machine.
Your machine’s firmware version will
appear on the Touchscreen.

g Press .

77
 C Settings and features tables C

Using the Settings

tables C

Your machine’s Touchscreen LCD is easy to

set up and operate. All you have to do is
press the settings and options you want to set
as they are displayed on the screen.
We have created step-by-step Settings
Tables so you can see at-a-glance all the
available choices for each setting and
feature. You can use these tables to quickly
choose your preferred settings in the
machine.

78
 Settings and features tables

Settings tables C

The Settings tables will help you understand the settings selections that are found in the
machine's menu. The factory settings are shown in Bold with an asterisk.

(Settings) C

Level1 Level2 Level3 Options Descriptions Page

Ink (See (Ink) on page 97.)
Wi-Fi TCP/IP — — Lets you configure the See .
TCP/IP protocol.
WLAN Assistant — — You can configure your
wireless network settings
using the Brother
CD-ROM.
Setup Wizard — — You can manually See .
configure your print server
for a wireless network.
WPS/AOSS — — You can easily configure
your wireless network
settings using the
one-button push method.
WPS w/ PIN Code — — You can easily configure See .
your wireless network
settings using WPS with a
PIN.
WLAN Status — — You can see the current
wireless network status. C
MAC Address — — You can see your
machine's MAC address.
— — Plain Paper* Sets the type of paper in 24
the paper tray.
Inkjet Paper
(Paper Type)
Brother BP71
Other Glossy
Transparency
— — A4* Sets the size of paper in 24
the paper tray. (Legal is
A5
only available for some
(Paper Size)
10x15cm countries.)
Letter
Legal
See Software and Network User’s Guide.

See Quick Setup Guide.

The default settings are shown in Bold with an asterisk.

79
Level1 Level2 Level3 Options Descriptions Page
All Settings — — For more Configures the detailed —
information, see settings.
All Settings in the
following table.
See Software and Network User’s Guide.

See Quick Setup Guide.

The default settings are shown in Bold with an asterisk.

All Settings C

Level1 Level2 Level3 Options Descriptions Page

General Setup Ink Test Print Print Quality Lets you check the print 51
quality or alignment.
Alignment 52
Cleaning Black Lets you clean the print 51
head.
Colour
All
Ink Volume — Lets you check the See .
available ink volume.
Paper Type — Plain Paper* Sets the type of paper in 24
the paper tray.
Inkjet Paper
Brother BP71
Other Glossy
Transparency
Paper Size — A4* Sets the size of paper in 24
the paper tray. (Legal is
A5
only available for some
10x15cm countries.)
Letter
Legal
Beep — Off Adjusts the volume of the 15
sounds when you press
Low*
the Touchscreen or
Med Touchpanel.
High
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.

80
 Settings and features tables

Level1 Level2 Level3 Options Descriptions Page

General Setup LCD Settings Backlight Light* You can adjust the 15
brightness of the
(Continued) Med
Touchscreen backlight.
Dark
Dim Timer Off You can set how long the See .
Touchscreen backlight
10Secs
stays on after the last
20Secs finger press.
30Secs*
Keyboard — QWERTY* You can choose the type 10
Settings of keyboard for the
ABC
Touchscreen.
Sleep Mode — 1Min You can choose how long See .
the machine will remain
2Mins
idle before it goes into
3Mins Sleep mode.
5Mins*
10Mins
30Mins
60Mins
Auto Power Off — Off The machine will turn
itself off the hours you
1hour*
have set after entering
2hours Sleep Mode. When set to
Off, the machine will not
4hours
power off automatically.
8hours
Shortcut Shortcut Name Edit Shortcut — You can change the 14 C
Settings Name shortcut name.
Delete — Deletes the shortcut. 14
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.

81
Level1 Level2 Level3 Level4 Options Descriptions Page
Network WLAN TCP/IP BOOT Method Auto* Chooses the See .
BOOT method
Static
that best suits
RARP your needs.
BOOTP
DHCP
IP Address [000-255]. Enter the IP
address.
[000-255].
[000-255].
[000-255]
Subnet Mask [000-255]. Enter the Subnet
mask.
[000-255].
[000-255].
[000-255]
Gateway [000-255]. Enter the
Gateway
[000-255].
address.
[000-255].
[000-255]
Node Name BRWXXXXXXXXXXXX Enter the Node
name.
WINS Auto* Chooses the
Configuration WINS
Static
configuration
mode.
WINS Server (Primary) Specifies the IP
000.000.000.000 address of the
primary or
(Secondary)
secondary WINS
000.000.000.000
server.
DNS Server (Primary) Specifies the IP
000.000.000.000 address of the
primary or
(Secondary)
secondary DNS
000.000.000.000
server.
APIPA On* Automatically
allocates the IP
Off
address from the
link-local address
range.
See Software and Network User’s Guide.
Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/.
The default settings are shown in Bold with an asterisk.

82
 Settings and features tables

Level1 Level2 Level3 Level4 Options Descriptions Page

Network WLAN WLAN Assistant — — You can See .
configure your
(Continued) (Continued)
wireless network
settings using the
Brother
CD-ROM.
Setup Wizard — — You can manually
configure your
print server for a
wireless network.
WPS/AOSS — — You can easily
configure your
wireless network
settings using the
one-button push
method.
WPS w/ PIN — — You can easily
Code configure your
wireless network
settings using
WPS with a PIN.
WLAN Status Status — You can see the
current wireless
network status.
Signal — You can see the
current wireless
network signal
strength.
SSID — You can see the
current SSID. C
Comm. Mode — You can see the
current
Communication
Mode.
MAC Address — — You can see your
machine’s MAC
address.
Web Connect Proxy Proxy On You can change See .
Settings Settings Connection the Web
Off*
connection
Address — settings.
Port —
User Name —
Password —
See Software and Network User’s Guide.
Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/.
The default settings are shown in Bold with an asterisk.

83
Level1 Level2 Level3 Level4 Options Descriptions Page
Network WLAN Enable — — Off* Lets you use the See .
wireless network
(Continued) On
connection.
Network Reset — — Yes Restores all
network settings
No
back to the
factory default.
See Software and Network User’s Guide.
Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/.
The default settings are shown in Bold with an asterisk.

All Settings (continued) C

Level1 Level2 Level3 Options Descriptions Page

Print Reports User Settings — — Prints these lists and See .
reports.
Network — —
Configuration
WLAN Report — —
Machine Info. Serial No. — — Lets you check the serial 77
number of your machine.
Firmware Version Main Version — Lets you check the 77
firmware version of your
machine.
Initial Setup Date & Time Date — Sets the date and time in 53
your machine.
Time —
Reset Machine Reset Yes You can reset all the 77
machine’s settings that
No
you have changed, such
as the date and time.
Network Yes Resets the print server
back to its factory default
No
settings, such as the
password and IP address
information.
All Settings Yes Resets all the machine’s
settings back to the
No
factory default.
Local Language — (Choose the Allows you to change the See .
language you Touchscreen language
(depending on
want to use) for your country.
your country)
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.

84
 Settings and features tables

Features tables C

Copy C

Level1 Level2 Level3 Options Descriptions Page

Options Quality — Fast Choose the Copy See .
resolution for the next
Normal*
copy.
Best
Paper Type — Plain Paper* Choose the paper type 32
that matches the paper in
Inkjet Paper
the tray.
Brother BP71
Other Glossy
Transparency
Paper Size — A4* Choose the paper size 32
that matches the paper in
A5
the tray. (Legal is only
10x15cm available for some
countries.)
Letter
Legal
Enlarge/Reduce 100%* — — See .
Enlarge 198% 10x15cm i A4 You can choose the
enlargement ratio for the
186% 10x15cm i Letter
next copy.
141% A5 i A4
Reduce 97% Letter i A4 You can choose the
C
reduction ratio for the next
93% A4 i Letter
copy.
83% Legal i A4
(DCP-J752DW)
83%
(DCP-J552DW)
69% A4 i A5
47% A4 i 10x15cm
Fit to Page — Your machine will adjust
the size of the next copy
to the paper size you set.
Custom(25-400%) — You can choose the
enlargement or reduction
ratio for your type of
document.
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.

85
Level1 Level2 Level3 Options Descriptions Page
Options Density — Adjusts the density of See .
copies.
(Continued) -2

-1

+1

+2

Stack/Sort — Stack* You can choose to stack

or sort multiple copies.
Sort
Page Layout — Off(1in1)* You can make N in 1, 2 in
1 ID, or Poster copies.
2in1(Portrait)
2in1(Landscape)
2in1(ID)
4in1(Portrait)
4in1(Landscape)
Poster(2x1)
Poster(2x2)
Poster(3x3)
2-sided Copy Off* — You can choose the
Portrait Long — 2-sided print settings.
Edge Flip
Landscape Long —
Edge Flip
Portrait Short —
Edge Flip
Landscape Short —
Edge Flip
Advanced Normal*
2-sided 1
2-sided 2
Advanced — Off* You can choose
Settings Remove Background
Remove Background
Colour as the copy
Colour
settings.
Set New Default — Yes You can save your copy
settings.
No
Factory Reset — Yes You can restore all the
settings back to the
No
factory default.
Save as Shortcut — — Saves the current settings
as a shortcut.
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.

86
 Settings and features tables

Scan C

Level1 Level2 Level3 Options Descriptions Page

to OCR PC Select Options (For more Configure the detailed See .
information, see settings.
(DCP-J752DW)
the Options
(Available after on page 88.)
Presto!
Save as Shortcut — Saves the current settings
PageManager is as a shortcut.
downloaded for
Macintosh users.
See Accessing
Brother Support
(Macintosh)
on page 5.)
to File* PC Select Options (For more Configure the detailed
information, see settings.
the Options
on page 89.)
Save as Shortcut — Saves the current settings
as a shortcut.
to Image PC Select Options (For more Configure the detailed
information, see settings.
the Options
on page 89.)
Save as Shortcut — Saves the current settings
as a shortcut.
to Media — Options (For more Configure the detailed 37
information, see settings.
(when a memory
card or USB
the Options C
on page 90.)
Flash drive is
inserted) Save as Shortcut — Saves the current settings See .
as a shortcut.
to E-mail PC Select Options (For more Configure the detailed See .
information, see settings.
the Options
on page 89.)
Save as Shortcut — Saves the current settings
as a shortcut.
WS Scan — Scan PC Select You can scan data by
using the Web Services
(Appears when Scan for E-mail
protocol.
you install a Web Scan for Fax
Services
Scanner, which is Scan for Print
displayed in your
computer’s
Windows®
Explorer.)
See Software and Network User’s Guide.

See Advanced User’s Guide.

The default settings are shown in Bold with an asterisk.

87
Options C

(for to OCR) (DCP-J752DW)

Level1 Level2 Options Descriptions Page

Options Set with Touch Off(Set with If you want to use the See .
Panel Computer)* Touchscreen to change the
machine’s settings, choose On.
On
The settings below will appear when On is selected in
Set with Touch Panel.
Scan Type Colour You can choose the scan type
for your document.
Black and White*
Resolution 100 dpi You can choose the scan
resolution for your document.
200 dpi*
300 dpi
600 dpi
File Type Text* You can choose the file format
for your document.
HTML
RTF
Scan Size A4* You can choose the scan size
for your document.
A5
10x15cm
Business Card
(90x60mm)
Letter
Legal
See Software and Network User’s Guide.
The default settings are shown in Bold with an asterisk.

88
 Settings and features tables

Options C

(for to File, to Image or to E-mail)

Level1 Level2 Options Descriptions Page

Options Set with Touch Off(Set with If you want to use the See .
Panel Computer)* Touchscreen to change the
machine’s settings, choose On.
On
The settings below will appear when On is selected in
Set with Touch Panel.
Scan Type Colour* You can choose the scan type
for your document.
Black and White
Resolution 100 dpi You can choose the scan
resolution for your document.
200 dpi*
300 dpi
600 dpi
File Type (If you choose the You can choose the file format
Colour option in the for your document.
Scan Type setting)
PDF*
JPEG
(If you choose the
Mono option in the
Scan Type setting)
PDF*
TIFF
Scan Size A4* You can choose the scan size
C
for your document.
A5
10x15cm
Business Card
(90x60mm)
Letter
Legal
(DCP-J752DW)
Remove Background Off* Changes the amount of
Colour background colour that is
Low
removed.
Medium
High
See Software and Network User’s Guide.
The default settings are shown in Bold with an asterisk.

89
Options C

(for to Media)

Level1 Level2 Options Descriptions Page

Options Scan Type Colour* You can choose the scan type 37
for your document.
Black and White
Resolution 100 dpi You can choose the scan
resolution for your document.
200 dpi*
300 dpi
600 dpi
Auto
File Type (If you choose the You can choose the file format
Colour option in the for your document.
Scan Type setting)
PDF*
JPEG
(If you choose the
Mono option in the
Scan Type setting)
PDF*
TIFF
Scan Size A4* You can choose the scan size
for your document.
A5
10x15cm
Business Card
(90x60mm)
Letter
Legal
(DCP-J752DW)
Scan Long Paper On You can scan a long document
using the ADF.
(DCP-J752DW) Off*
File Name — You can rename the file.
Remove Background Off* Change the amount of
Colour background colour that is
Low
removed.
Medium
High
Set New Default Yes You can save your scan See .
settings as the default settings.
No
Factory Reset Yes You can restore all settings to
the original factory default
No
settings.
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.

90
 Settings and features tables

Photo C

Level1 Level2 Level3 Options Descriptions Page

Index Print Print Index Print Settings For more You can print a thumbnail See .
Sheet information, see page.
the Print Settings
on page 94.
Print Photos Print Settings For more You can print an
information, see individual image.
the Print Settings
on page 92.
View Photos* OK Print Settings For more You can adjust your 36
information, see photos with the options.
the Print Settings
on page 92.
Print All — — You can print all photos in
your memory card or
USB Flash drive.
ID Photo Print Select a Photo Select ID Print Settings You can print ID photos See .
Photo Size (For more for your resume, passport
information, see and so on.
(Options)
the Print Settings
25x36mm on page 94.)
35x45mm
36x51mm
45x45mm
45x55mm
C
35x48mm
50x70mm
(2x2.75in)
2x2inch
Slide Show Show Each 3Secs* — Sets the time each photo
Photo for in the Slide Show is
10Secs
shown before the
30Secs machine switches to the
next photo.
1Min
5Mins
Start — — The machine starts a Slide
Show of your photos.
You can choose a photo
during the Slide Show
and change the print
settings. (For more
information, see the
Print Settings
on page 92.)
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.

91
Print Settings C

(for View Photos, Print Photos or Slide Show)

Option1 Option2 Option3 Option4 Descriptions Page

Print Quality Normal — — Choose the print quality. See .
(Not available for Photo*
DPOF printing.)
Paper Type Plain Paper — — Choose the paper type.
Inkjet Paper
Brother BP71
Other Glossy*
Paper Size 10x15cm* — — Choose the paper size.
13x18cm
A4
Letter
(When A4 or 8x10cm — — Choose the print size if
Letter is chosen) you are using A4 or Letter
9x13cm
size paper.
Print Size
10x15cm
13x18cm
15x20cm
Max. Size*
Brightness — — Adjusts the brightness.

-2

-1

+1

+2

Contrast — — Adjusts the contrast.

-2

-1

+1

+2

See Advanced User’s Guide.

The default settings are shown in Bold with an asterisk.

92
 Settings and features tables

Option1 Option2 Option3 Option4 Descriptions Page

Colour Enhance Colour Enhance White Balance Adjusts the hue of the See .
white areas.
(Options) -2

On -1

0
Off*
+1

+2

Sharpness Enhances the detail of the

image.
-2

-1

+1

+2

Colour Density Adjusts the total amount

of colour in the image.
-2

-1

+1

+2

Cropping On* — — Crops the image around

the margin to fit the paper
Off
size or print size. Turn this
feature off if you want to
print whole images or
prevent unwanted C
cropping.
Borderless On* — — Expands the printable
area to fit the edges of the
Off
paper.
Date Print On — — Prints the date on your
photo.
(Not available for Off*
DPOF printing.)
Set New Default Yes — — Saves your print settings
as the default settings.
No
Factory Reset Yes — — Restores all the settings
back to the factory
No
default.
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.

93
Print Settings C

(for Print Index Sheet)

Level1 Level2 Level3 Options Descriptions Page

Paper Type Plain Paper* — — Choose the paper type. See .
Inkjet Paper
Brother BP71
Other Glossy
Paper Size Letter — — Choose the paper size.
A4*
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.

Print Settings C

(for ID Photo Print)

Level1 Level2 Level3 Options Descriptions Page

Print Quality Normal — — Choose the print quality. See .
Photo*
Paper Type Plain Paper — — Choose the paper type.
Inkjet Paper
Brother BP71
Other Glossy*
Paper Size 10x15cm* — — Choose the paper size.
13x18cm
A4
Letter
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.

94
 Settings and features tables

Web C

Level1 Level2 Level3 Options Descriptions Page

Web Apps — — Lets you connect the See .
— — Brother machine to an
SkyDrive® Internet service.
Box — —
Web services may have
Google Drive™ — — been added and/or service
— — names may have been
Evernote®
changed by the provider
Dropbox — — since this document was
Facebook — — published.

Picasa Web — —
Albums™

Flickr® — —

Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/.
The default settings are shown in Bold with an asterisk.

(Shortcuts) C

Level1 Level2 Level3 Options Descriptions Page

Add Shortcut Copy Quality For more You can change the 11
information, see settings in the Copy
Paper Type
Options in Copy Options.
Paper Size on page 85. C
Enlarge/Reduce
Density
Stack/Sort
Page Layout
2-sided Copy
Advanced
Settings
The default settings are shown in Bold with an asterisk.

95
Level1 Level2 Level3 Options Descriptions Page
Add Shortcut Scan to File PC Select You can scan a 11
monochrome or a colour
(Continued)
document into your
computer.
to OCR PC Select You can have your text
document converted to an
(DCP-J752DW)
editable text file.
to Image PC Select You can scan a colour
picture into your graphics
application.
to Media Scan Type You can scan documents
into a memory card or
(Options) Resolution
USB Flash drive.
File Type
Scan Size
Scan Long Paper
(DCP-J752DW)
File Name
Remove Background
Colour
to E-mail PC Select You can scan a
monochrome or a colour
document into your E-mail
application.
Web SkyDrive® — Lets you connect the 12
Brother machine to an
Box — Internet service.
Google Drive™ —
Web services may have
Evernote ® — been added and/or
service names may have
Dropbox —
been changed by the
Facebook — provider since this
Picasa Web — document was published.
Albums™

Flickr ® —

This list appears Edit Shortcut — — You can change the 14

when each Name shortcut name.
Shortcut name is
Delete — — Deletes the shortcut. 14
pressed for 2
seconds.
Edit/Delete Shortcut Name Edit Shortcut — You can change the 14
Name shortcut name.
Delete — Deletes the shortcut. 14
The default settings are shown in Bold with an asterisk.

96
 Settings and features tables

(Ink) C

Level1 Level2 Level3 Options Descriptions Page

Test Print — Print Quality Lets you check the print 51
(Ink) quality or alignment.
Alignment 52
Cleaning — Black Lets you clean the print 51
head.
Colour
All
Ink Volume — — Lets you check the See .
available ink volume.
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.

(Wi-Fi Setup) C

NOTE
After the Wi-Fi® is set up, you cannot change the settings from your Home screen.
Change any settings for the Wi-Fi connection in the Settings screen.

Level1 Level2 Level3 Options Descriptions Page

Setup Wizard — — You can manually See .
configure your print server
for a wireless network.
(Wi-Fi Setup)
Setup with PC — — You can configure the
C
Wi-Fi settings using a PC.
WPS/AOSS — — You can easily configure
your wireless network
settings using the
one-button push method.
WPS w/ PIN Code — — You can easily configure See .
your wireless network
settings using WPS with a
PIN.
See Quick Setup Guide.

See Software and Network User’s Guide.

The default settings are shown in Bold with an asterisk.

97
When using memory cards or a USB Flash drive in the correct slot C

NOTE
USB Flash drives are not supported by the DCP-J552DW.

Level1 Level2 Level3 Options Descriptions Page

Photo (See Photo on page 91.)
Scan to Media (See to Media on page 87.)
Web (See Web on page 95.)
DPOF — — — Displays the DPOF See .
setting screen.
See Advanced User’s Guide.
The default settings are shown in Bold with an asterisk.

98
 Settings and features tables

Entering Text C

When you need to enter text into the machine the keyboard will appear on the Touchscreen.
Press to cycle between letters, numbers and special characters.

NOTE
• To change between lowercase or uppercase, press .
• You can change the keyboard setting of the Touchscreen.
(For more information, see Changing the keyboard setting on page 10.)

Inserting spaces C

To enter a space, press Space. Or, you can press c to move the cursor.

NOTE
The characters that are available may differ depending on your country. C

Making corrections C

If you entered an incorrect character and want to change it, press d to move the cursor to highlight
the incorrect character, and then press . Enter the correct character. You can also use the
cursor to go back and insert letters.
Press for each character you want to erase, or press and hold to erase all the characters.

99
 D Specifications D

General D

NOTE
This chapter provides a summary of the machines’ specifications. For additional specifications
visit http://www.brother.com/.

Printer Type Inkjet

Print Head Mono: Piezo with 210 nozzles  1
Colour: Piezo with 210 nozzles  3
Memory Capacity 64 MB
LCD (Liquid Crystal 2.7 in. (67.5 mm) TFT Colour Touchscreen LCD 1 and
Display) Touchpanel
Power Source AC 220 to 240V 50/60Hz
Power Consumption 2 (DCP-J552DW)
Copying Mode: Approx. 16 W 3
Ready Mode: Approx. 3.5 W 5
Sleep Mode: Approx. 0.7 W 5
Off: Approx. 0.2 W 5 6
(DCP-J752DW)
Copying Mode: Approx. 16 W 4
Ready Mode: Approx. 3.5 W 5
Sleep Mode: Approx. 0.7 W 5
Off: Approx. 0.2 W 5 6
1
Measured diagonally.
2 Measured when the machine is connected to the USB interface. Power consumption varies slightly depending on the
usage environment or part wear.
3
When single-sided printing, resolution: standard / document: ISO/IEC 24712 printed pattern.
4
When using ADF, single-sided printing, resolution: standard / document: ISO/IEC 24712 printed pattern.
5
Measured according to IEC 62301 Edition 2.0.
6
Even when the machine is turned off, it will automatically turn itself on periodically for print head maintenance, and
then turn itself off.

100
 Specifications

Dimensions (DCP-J552DW) (DCP-J752DW)

161 mm 180 mm

410 mm 410 mm

374 mm 374 mm

519 mm 519 mm

Weight (DCP-J552DW) 7.8 kg

(DCP-J752DW) 9.0 kg
Noise Level Sound Pressure
Operating: 50 dB(A) (Maximum) 1
Temperature Operating: 10 to 35 C
Best Print Quality: 20 to 33 C
Humidity Operating: 20 to 80% (without condensation)
Best Print Quality: 20 to 80% (without condensation)
ADF (automatic Up to 20 pages
document feeder) Paper: 80 gsm A4 or Letter size
(DCP-J752DW) D
Document Size ADF Width (DCP-J752DW): 148 mm to 215.9 mm
ADF Length (DCP-J752DW): 148 mm to 355.6 mm
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Length: Max. 297 mm
1
Noise depends on printing conditions.

101
Print media D

Paper Input Paper Tray D

 Paper type:
Plain Paper, Inkjet Paper (coated paper), Glossy Paper 1 and
Transparency 1 2
 Paper size 3:
A4, Legal 4, Executive, Letter, A5, A6, Envelopes (Com-10, DL, C5,
Monarch), Photo (10  15 cm), Photo 2L (13  18 cm) and Index Card
(127  203 mm)
Width: 98 mm - 215.9 mm
Length: 148 mm - 355.6 mm
For more details, see Paper weight, thickness and capacity
on page 27.
 Maximum paper tray capacity:
Approx. 100 sheets of 80 gsm plain paper
Photo Paper Tray
 Paper type:
Plain Paper, Inkjet Paper (coated paper) and Glossy Paper 1
 Paper size:
Photo (10  15 cm) and Photo L (89  127 mm)
Width: 89 mm - 102 mm
Length: 127 mm - 152 mm
 Maximum paper tray capacity:
Approx. 20 sheets
Paper Output Up to 50 sheets of 80 gsm plain paper (face up print delivery to the output
paper tray) 1
1
For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the
machine to avoid smudging.
2 Use only transparency paper recommended for inkjet printing.
3 See Paper type and size for each operation on page 26.
4
Only available for some countries.

102
 Specifications

Copy D

Colour/Monochrome Yes/Yes
Copy Width 204 mm 1
Multiple Copies Stacks/Sorts up to 99 pages
Enlarge/Reduce 25% to 400% (in increments of 1%)
Resolution Prints up to 1200  2400 dpi
2-sided Yes
 Paper type:
Plain paper
 Paper size:
A4, Letter, A5
1
When copying on A4 size paper.

103
PhotoCapture Center™ D

Compatible Media 1 Memory Stick Duo™ (16 MB - 128 MB)

Memory Stick PRO Duo™ (256 MB - 32 GB)
Memory Stick Micro™ (M2™) with Adapter (256 MB - 32 GB)
MultiMedia Card (32 MB - 2 GB)
MultiMedia Card plus (128 MB - 4 GB)
MultiMedia Card mobile with Adapter (64 MB - 1 GB)
SD Memory Card (16 MB - 2 GB)
miniSD with Adapter (16 MB - 2 GB)
microSD with Adapter (16 MB - 2 GB)
SDHC Memory Card (4 GB - 32 GB)
miniSDHC with Adapter (4 GB - 32 GB)
microSDHC with Adapter (4 GB - 32 GB)
SDXC Memory Card (48 GB - 128 GB)
USB Flash drive 2 (DCP-J752DW)
Resolution Up to 1200  6000 dpi
File Extension
(Media Format) DPOF (ver. 1.0, ver. 1.1), Exif DCF (up to ver. 2.1)
(Image Format) Photo Print: JPEG 3, AVI 4, MOV 4
Scan to Media: JPEG, PDF (Colour)
TIFF, PDF (Monochrome)
Number of Files Up to 999 files
(The folder inside memory cards or USB Flash drive is also
counted.)
Folder File must be stored in the 4th folder level of the memory card or
USB Flash drive.
Borderless A4, Letter, Photo (10  15 cm), Photo 2L (13  18 cm) 5
1
Memory cards, adapters and USB Flash drive are not included.
2
USB 2.0 Standard
USB Mass Storage standard up to 64 GB
Support format: FAT12/FAT16/FAT32/exFAT
3
Progressive JPEG format is not supported.
4
Motion JPEG only
5
See Paper type and size for each operation on page 26.

104
 Specifications

PictBridge (DCP-J752DW) D

Compatibility Supports the Camera & Imaging Products Association

PictBridge standard CIPA DC-001.
Visit http://www.cipa.jp/pictbridge/ for more information.
Interface USB direct interface

105
Scanner D

Colour/Monochrome Yes/Yes
TWAIN Compliant Yes
(Windows® XP 1/Windows Vista®/Windows® 7/Windows® 8)
(Mac OS X v10.6.8, 10.7.x, 10.8.x)
WIA Compliant Yes
(Windows® XP 1/Windows Vista®/Windows® 7/Windows® 8)
ICA Compliant Yes (Mac OS X v10.6.8, 10.7.x, 10.8.x)
Colour Depth 30 bit colour Processing (Input)
24 bit colour Processing (Output) / 256 levels per colour
Greyscale 10 bit colour Processing (Input)
8 bit colour Processing (Output) / 256 levels per colour
Resolution Up to 19200  19200 dpi (interpolated) 2
Up to 1200  2400 dpi (optical) (Scanner Glass)
Up to 1200  600 dpi (optical) (ADF) (DCP-J752DW)
Scanning Width and Length (Scanner Glass)
Width: Up to 213.9 mm
Length: Up to 295 mm
(ADF) (DCP-J752DW)
Width: Up to 213.9 mm
Length: Up to 353.6 mm
1
Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows®
XP Professional x64 Edition.
2 Maximum 1200  1200 dpi scanning when using the WIA Driver for Windows® XP, Windows Vista®, Windows® 7 and
Windows® 8 (resolution up to 19200  19200 dpi can be selected by using the Brother scanner utility).

106
 Specifications

Printer D

Resolution Up to 1200  6000 dpi

Printing Width 3 204 mm [210 mm (borderless) 1]
Borderless 2 A4, Letter, A6, Photo (10  15 cm), Photo L
(89  127 mm), Index Card (127  203 mm), Photo 2L
(13  18 cm)
2-sided  Paper type:
Plain paper
 Paper size:
A4, Letter, A5, Executive
Print Speed 4
1
When the Borderless feature is set to On.
2
See Paper type and size for each operation on page 26.
3
When printing on A4 size paper.
4
For detailed specifications visit http://www.brother.com/.

107
Interfaces D

USB 1 2 A USB 2.0 interface cable that is no longer than 2 m.

Wireless LAN IEEE 802.11b/g/n (Infrastructure/Ad-hoc Mode)
1
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB
1.1 interface.
2
Third party USB ports are not supported.

108
 Specifications

Network D

NOTE
For more information about the Network specifications, see Software and Network User’s
Guide.

You can connect your machine to a network for Network Printing, Network Scanning, and access
photos from PhotoCapture Center™ 1. Also included is Brother BRAdmin Light 2 Network
Management software.

Wireless Network SSID (32 characters), WEP 64/128 bit, WPA-PSK (TKIP/AES),
Security WPA2-PSK (AES)
Wireless Setup AOSS™ Yes
Support Utility WPS Yes
1
See Computer requirements on page 110.
2
(Windows®) If you require more advanced printer management, use the latest Brother BRAdmin Professional utility
version that is available as a download from http://solutions.brother.com/.
(Macintosh) The latest Brother BRAdmin Light is available as a download from http://solutions.brother.com/.

109
Computer requirements D

SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS

Hard Disk Space to
PC Interface
install
Computer Platform & For
Processor
Operating System Version Wireless For Applications
USB 2 802.11b/g/n Drivers (including
Drivers)
Windows ® Windows® XP Printing 32bit (x86) 150 MB 1 GB
Operating or 64bit
Home 1 3 Scanning
System (x64)
Windows® XP Removable Disk processor
Professional 1 3 (USB (DCP-J752DW) or
4
Windows Vista® 1 3 Memory card) 500 MB 1.3 GB

Windows® 7 1 3 Network Media Access (LAN) 4 650 MB

Windows® 8 1 3
Windows Server® N/A Printing 50 MB N/A
2003
Windows Server®
2003 R2
Windows Server®
2008
Windows Server® 64bit (x64)
2008 R2 processor

Windows Server®
2012
Macintosh Mac OS X v10.6.8 Printing Intel® 80 MB 550 MB
Operating Processor
OS X v10.7.x Scanning
System
OS X v10.8.x Removable Disk
(USB (DCP-J752DW) or
Memory card) 4

Network Media Access (LAN) 4

Conditions:
1
For WIA, 1200  1200 resolution. Brother Scanner For the latest driver updates, visit us at
Utility enables to enhance up to 19200  19200 dpi. http://solutions.brother.com/.
2
Third party USB ports are not supported. All trademarks, brand and product names are the
3
(DCP-J752DW) PaperPort™ 12SE supports property of their respective companies.
Windows® XP Home (SP3 or greater), XP
Professional (SP3 or greater), XP Professional x64
Edition (SP2 or greater), Windows Vista® (SP2 or
greater), Windows® 7 and Windows® 8.
4
Removable disk and Network Media Access are
functions of PhotoCapture Center™.

110
 Specifications

Consumable items D

Ink The machine uses individual Black, Yellow, Cyan and Magenta ink
cartridges that are separate from the print head assembly.
Service Life of Ink The first time you install a set of ink cartridges the machine will use
Cartridge an amount of ink to fill the ink delivery tubes for high quality
printouts. This process will only happen once. After this process is
complete the cartridges provided with your machine will have a
lower yield than standard cartridges (80%). With all following ink
cartridges you can print the specified number of pages.

Replacement Consumables

(For Australia and other Oceania (For other countries)

countries)
Standard Yield Black LC131BK LC161BK
Standard Yield Yellow LC131Y LC161Y
Standard Yield Cyan LC131C LC161C
Standard Yield Magenta LC131M LC161M

Black, Yellow, Cyan and Magenta - Approximately 300 pages 1

(For Australia and other Oceania (For other countries)

countries)
High Yield Black LC133BK LC163BK
High Yield Yellow LC133Y LC163Y
High Yield Cyan LC133C LC163C
High Yield Magenta LC133M LC163M D
Black, Yellow, Cyan and Magenta - Approximately 600 pages 1
1
Approx. cartridge yield is declared in accordance with ISO/IEC 24711.

For more information about the replacement consumables, visit us at

http://www.brother.com/pageyield/.

What is Innobella™?
Innobella™ is a range of genuine consumables offered by Brother.
The name "Innobella™" derives from the words "Innovation" and
"Bella" (meaning "Beautiful" in Italian) and is a representation of the
"innovative" technology providing you with "beautiful" and "long
lasting" print results.
When you print photo images, Brother recommends Innobella™
glossy photo paper (BP71 series) for high quality. Brilliant prints are
made easier with Innobella™ Ink and paper.

111
 E Index

A Paper Jam ............................................ 60

Unable to Clean .................................... 61
ADF (automatic document feeder) ...........28 Unable to Initialize ................................ 61
Apple Macintosh Unable to Print ...................................... 61
See Software and Network User’s Guide. Unable to Scan ..................................... 61
Wrong Paper ........................................ 62
B
G
Brother
CreativeCenter ........................................5 Greyscale .............................................. 106

C H
Cleaning Help
print head ..............................................51 Features tables ..................................... 85
scanner .................................................50 Settings tables ...................................... 79
Consumable items .................................111 Touchscreen messages ....................... 78
Control panel overview ..............................6
ControlCenter I
See Software and Network User’s Guide.
Copy Ink cartridges
paper size .............................................32 ink dot counter ...................................... 47
paper type .............................................32 replacing ............................................... 47
Shortcuts ...............................................11 Innobella™ ............................................ 111
using scanner glass ..............................29
J
D
Jams
Document document .............................................. 63
loading ........................................... 28, 29 paper .................................................... 64

E L
Envelopes ................................... 19, 26, 27 LCD (Liquid Crystal Display) ............... 6, 78
Error messages on Touchscreen .............55 Brightness ............................................ 15
B&W 1-sided Print Only ........................55
Cannot Detect .......................................55 M
Cannot Print ..........................................56
Cover is Open .......................................56 Macintosh
Data Remaining in Memory ..................56 See Software and Network User’s Guide.
Document Jam/too Long .......................56 Maintenance, routine
Ink Absorber Full ...................................57 replacing ink cartridges ........................ 47
Ink Absorber NearFull ...........................57
Ink Low ..................................................57
No Ink Cartridge ....................................58
No Paper Fed ........................................59
Out of Memory ......................................59

112
N R
Network Remote Setup
Printing See Software and Network User’s Guide.
See Software and Network User’s Guide. Resolution
Scanning copy .................................................... 103
See Software and Network User’s Guide. print .................................................... 107
Nuance™ PaperPort™ 12SE scan .................................................... 106
See Software and Network User’s Guide.
Also see Help in the PaperPort™ 12SE S
application.
Scan Shortcuts ........................................ 11
P Scanning
See Software and Network User’s Guide.
Paper .............................................. 24, 102 Serial Number
capacity .................................................27 how to find ...............See inside front cover
loading ........................................... 16, 19 Shortcuts ................................................. 11
loading envelopes .................................19 adding ............................................ 11, 12
loading photo paper ..............................21 changing ............................................... 13
printable area ........................................23 Shortcut name ................................... 14
size .......................................................24 Copy ..................................................... 11
size of document ...................................28 deleting ................................................. 14
type ................................................ 24, 26 recalling ................................................ 14
Photo and Photo L paper .........................26 Scan ..................................................... 11
Photo Paper Tray .....................................21 Web ...................................................... 12
PhotoCapture Center™ Step-by-step Settings Tables .................. 78
from PC
See Software and Network User’s Guide. T
MultiMedia Card ....................................33
Preview photos .....................................36 Text, entering .......................................... 99
Scan to Media Transparencies ................... 24, 25, 27, 102
change file name ...............................37 Troubleshooting
SD Memory Card ..................................33 document jam ....................................... 63
SDHC Memory Card .............................33 error messages on Touchscreen ......... 55
SDXC Memory Card .............................33 if you are having difficulty
E
specifications ......................................104 copying .............................................. 74
Presto! PageManager document jam .................................... 63
See Software and Network User’s Guide. Network ............................................. 76
Also see Help in the Presto! PageManager paper handling .................................. 73
application. PhotoCapture Center™ ..................... 75
Print print quality ........................................ 72
difficulties ..............................................70 printing .............................................. 70
paper jams ............................................64 scanning ............................................ 75
printable area ........................................23 software ............................................. 75
resolution ............................................107 maintenance messages on
specifications ......................................107 Touchscreen ........................................ 55
Printing paper jam ............................................. 64
See Software and Network User’s Guide.

113
U
Unscannable area ....................................30

V
Volume, setting
beeper ...................................................15

W
Web Shortcuts .................................. 11, 12
Windows®
See Software and Network User’s Guide.
Wireless Network
See Quick Setup Guide and Software and
Network User’s Guide.

114
For Australia Only:
Support – For technical support of your Brother Product other than what you can resolve through
the User's Guide, please visit our Web Site or Solutions Web Site (see below) to find an answer
to FAQs/Troubleshooting, locating Drivers & Software.
Alternatively, please contact the Product Support Centre for any customer care/technical support
enquiry.
To contact Brother International (Aust) Pty Ltd for support on a Brother product please see
the details listed below:

Product Support Centre: Australia

Brother International (Aust) Pty Ltd
Phone: 02 8875 6000
Fax: 02 9870 7223
Solutions Site: http://solutions.brother.com/
Web Site: www.brother.com.au
Email: To submit an e-mail enquiry, visit www.brother.com.au go to
Service and Support area and follow the prompts.

Our Technical Support Consultants are available 5 days a week by phone during the hours of
8.30am to 5.00pm (EST/EDST) Monday to Friday.

For New Zealand Only:

To contact Brother International (NZ) Limited for support with a Brother product please use the
following methods.

Phone:
Premium End User Assistance 0900 552 152
Auto Attendant Self Help 0800 652 152
Brother Recycle Assistance 0800 632 467
Fax Assistance 0800 837 822
Email Assistance Please visit www.brother.co.nz and submit a helpdesk enquiry from
Online Help.
Web Assistance Please visit www.brother.co.nz under Online Help for Frequently
Asked Questions, Driver downloads, Warranty information and
Service Centres.

Our Technical Support Consultants are available 7 days a week by phone during the hours of
8.30am to 5pm Monday to Friday and 9am to 5pm Saturday and Sunday.
Outside of these hours you can find assistance from our Auto Attendant Self Help and our Website
www.brother.co.nz under Online Help.
 Visit us on the World Wide Web
http://www.brother.com/

These machines are approved for use in the country of purchase only. Local Brother companies
or their dealers will only support machines purchased in their own countries.

www.brotherearth.com