Gus
Thank you for transferring to HI club vacations for verification purposes this call will be recorded my name is Gus who do
I have the pleasure of speaking with today YESS how are you mam
You still here in (State) awesome. Awesome
The reason why you were transferred over to corporate (name) were pretty excited were actually celebrating a pretty
big milestone we hit earlier this year of having over 150 million IHG rewards members (name) you’ve been a big part of
that being a valued member of ours for (length of membership) now since (year of membership) we certainly value your
membership and celebrating the offer milestone were actually showcasing a few of our premiere destinations and
(name) if you had the opportunity for next year to goto Orlando, FL, las vegas Nevada, mb sc, Scottsdale az,
This’ll be perfect for you.
What we’re doing for you today in order to experience the best part of the milestone were celebrating today (name)
were inviting you to join us 4 days and 3 nights to get out to (location) excellent choice. You all will actually be staying at
one of our flagship properties your suite comfortably sleeps 4 ppl so your not going to worry about space. It does come
with a complimentary buffet breakfast every morning your there.
Let me give you the details of the promotion and see if you want it.
Because For your entire getaway for the 4 days and 3 nights is actually at a highly discounted rate of only 249 now
(name) that’s not per night or per person that 249 is for your entire stay for the 4 days and 3 nights no more no less
But while your enjoying your stay a long with the VIP treatment were going be providing you out there wed also like you
to be a guest for a 2 hour tour now to thank you for doing that wed actually be giving you back 149 in cash so that’s
breaks down your rate (name) to only 100 for the 4 days and 3 nights
Now the great thing about the getaway (name) there are no blackout dates we eliminated all those restrictions for you
so whether it be a weekday, or a weekend since we eliminated the blackout dates you can take this any time you want it
won’t be an issue at all. Now because it is a one day offer that were doing for a few of our (members) we just want to
make sure you qualify for this promotion (name) is it fair to say (qualifications) well (name) congratulations you do
qualify for the promotion do you
remember I was telling you earlier that we were going to give you back 100 dollars when you got out cross that out
completely for qualifying for the promotion today, I’m actually going to give you back the full refund of the 199/249
which makes the entire getaway for the 4days and 3 nights out to mb complimentary because were actually giving it to
you all back in cash… does that sound fair?
The way the promotion works is imply we don’t need times or dates from you today we literally give you all the till the
end of December
Catch is you still have to get out we do pay for airfare in regard to that
