Transcript:

AGENT [1:30:42 PM] Thank you for transferring to the promotions department for Holiday Inn. My name is
David, and how are you this afternoon?
Thank you for transferring to the promotions dept for Holiday Inn and thank you for doing the survey. We appreciate your
feedback. How are you, Mr. Jacob?

Awesome, sir. Thank you. Let me bring up your platinum account. Okay. Yep. I am showing Aaron Mercer.

You still reside, and I was there. Thank you, sir. Let me Looks like you signed up with us back 10 years ago in
2013. So, thank you for that. Yeah. Time goes by fast. Yeah.

Orlando, Fl – customer appreciation giveaway welcome back

Well, I'll be brief. Uh, you're transferred, Sir, to our corporate office were located here in Orlando fl. we're having
our customer appreciation giveaway, Sir. We're celebrating the fact that we just reached 120 million members
here at IHG. We're now larger than Hilton and Marriott. It's a huge deal for us and to say thank you to our long-
time members like yourself

We would like to give you, Sir, a special 4-day 3-night stay today it’s on us for you to use anytime you’d like any
time this year or next year at your convenience … We're showcasing some popular locations our members enjoy
going to.

If you want to stay close to home.

Everyone 4/3 is $249, 5/4 is $329, and resort is $349

Aaron. You have Orlando, the Smoky Mountains in Tennessee. Myrtle Beach, Orlando, NOLA. We have Las
Vegas staying right on the strip and then our newest It's New Orleans in Louisiana. Between those different
locations, which one would you enjoy the most.

Yeah, that's very popular. I have to say, I haven't been there yet, but it's on my bucket list because we have good friends
that go every year, and they love it. I take it you've been to Branson before?

So, we'll make it easier for you to get out there since we finally have it on the promotion.

Okay. That's perfect then. Yeah. It's not hard to have a great time. It's perfect for the family. You guys will love
it. This will be perfect for you.
it's beautiful. Uh, we're proposing uh today only a four-day three-night stay in Gatlinburg or Pigeon Forge, Sir, you folks
could stay at either. I personally recommend Gatlinburg. It's where we built our new Holiday Inn Express. It's right there in
downtown Gatlinburg, right by the tramway. It's our highest rated property. It's designed to look like a rustic cabin. So
when you walk in, there's a beautiful stone fireplace. heated indoor pool, jacuzzi, breakfast buffets complimentary. if you
have any kids, I'll mention we have our own indoor water park, so they'll love that. Accommodations are very
comfortable, Mr. Driscoll, for 4 people. But if you need larger, let us know. We can accommodate families of all sizes.

You can't do everything in the four days and three nights you're there. But today,

The 4 days and 3 nights has a retail value of $1096.

But today, we'd like to give our diamond platinum and gold members all four days and three nights for a
refundable deposit of just 249 total. Yes, sir.
That's not per person. That's not per night. That's your entire cost for your entire stay. And we make your stay
complimentary. So, it'll just be 249 total as your refundable deposit, and that’s the real kicker. To say thank you.
We ask that our members, that's to join us for a quick two-hour tour of our new resort there, just to say thank you
for checking it out and giving us feedback like you did today just a quick 5 min. In exchange, we’ll refund
your whole entire 249 deposit back. So, we give you back the full cash refund of the 249 for doing the survey.
Right there on the spot in the lobby. That's not a hotel credit or a coupon. That's actual cash 249 that we give you,
sir. That’s today’s rewards. 4 days 3 nights refundable 249 deposit and we give that back you …so basically its
free… the only thing that we don’t pay for is your transportation ok so airfare or any rental car you’ll be
responsible for that

Everyone 4/3 is $249, 5/4 is $329, and resort is $349

But if you prefer points, I do see you have a lot of points if you like points. We can give you 20000 points plus a
hundred dollars in cash. So, you get all cashback or points plus cash. So, it's your preference. So we can do all
that for you just for taking advantage of the promotion. So, it's basically free. The only thing that don’t pay for is
your transportation . TAXES. Get you guys out to Branson. The good news is An you can pick the time you
want to go. Thats what our member really love full control .Yeah. It's really nice.

Yeah. So that's the that's the what our members really love. You have all the way till the end of May 31st, 2026, to
take the trip. Haven’t spoken to a member yet …

We do let you change locations, so if you decide you want to go to Las Vegas or
someplace else, you're always welcome to change locations at any time. But Orlando is
our Best one. You have options. which is really convenient.

AGENT [1:36:04 PM] We don't require dates today. What our members really love is the flexibility to travel. You can
go for the weekends, holidays, this year or next year. There's absolutely no blackout dates. A lot of people like to go in the
spring. In summer or fall, really nice times, but we let you choose. There's no restrictions. And lastly, we do let you change
locations. So, if you and your girlfriend decide you want to go to Vegas or New Orleans, or someplace else or you're
always welcome to change locations at any time. You have options.

AGENT [1:36:13 PM] So we just ask that you give us seven days in advance. Of any dates that you like... So the
way it works is simple Well, I'm gonna give you your confirmation number, which you'll use when you book
your travel. I'm also gonna give you the number to your personal reservationist. So, you can call anytime that you
like. We'll send everything to your email address that we have on file. That's gonna be Mercer, 358 at Gmail dot
com. Would that be the best email to send to? Time 6min script …IHG Mastercard first 4 numbers: 5466-0420
OR 5401-6831 OR 5582-5086 exp. 08/28, 12/26, 11/27, 05/28, 07/26, 09/28, 08 / 27

Better to ask for forgiveness than to ask for permission with this package. Spousal.

It’s a big savings saves you a lot of money. I CAN’T CHECK DATES!!!! RESERVATIONS HANDLES THAT!!!

AGENT [1:36:48 PM] Alright. So just for listening to the promotion, sir, I'm gonna deposit your 500 points into
your email. Make sure those points get deposited directly from IHG rewards.

AGENT [1:36:59 PM] So let me know if you received that email. I am showing it went through.

AGENT [1:37:03 PM] Let me know if you have that.

AGENT [1:37:08 PM] And then we'll send an email receipt, and a confirmation will be sent to you. Sir.
AGENT [1:37:13 PM] Okay. Perfect. And what card would you like to use to reserve your Branson getaway, sir?
We do accept all major cards, of course.

AGENT [1:37:32 PM] And whenever you're ready, sir, go ahead with the card number. SHUT
UPPP!!!! Don’t lose the deal who cares.
-Pay 249
-3-night stay
- viewing
We also let our members change locations, so we'll put Orlando down as your top choice. But if
you decide you want to go to Las Vegas or someplace else, you're always welcome to change
locations at any time. But Orlando is our Best one.

YOU DON’T HAVE TO OPEN YOUR WALLET AT ALL AT LEAST FOR THE 1ST $200 BUCKS

Upgrade -now it’s not too much lowest ive seen is $77 that’s $25/n sometimes.

Extra gifts
Yeah, I was going to say I could do one additional thing for you as well. Since you
folks have been with us for over __ years, if you'd like, I can give you, Sir the same
gift we give our platinum numbers. We give them 20,000 points. That's good for
two free nights at any of our hotels nationwide.
And we also give them 100 back in cash. So, we can do that additional thing for you
if you'd like a different gift. So, it'd be 100 back in cash, half your deposit, but you
also get 20,000 points, which is redeemable for up to two free nights. So, I thought I
would offer that to you as a different gift since you folks have been with us for over
8 years.
We do appreciate you, of course.

AGENT [1:41:39 PM] So everything was sent to you, sir. Continue to stay with us. We appreciate you. And you
hope that you'll keep staying with Bison to you in the future, sir. Comfortable beds clean rooms. This one's on the
house. Okay? Enjoy your trip. Alright. You're welcome, sir.

4th of July sale amazing deals

You were transferred to our corporate promotions dept were here Orlando FL having our customer
appreciation giveaway for our members that are calling Holiday Inn on a Holiday. To say thank you for
feedback, were having our 4th of July sale amazing deals today we’d like to give you a 4-day 3 night
stay. Qualify
Everyone 4/3 is $249, 5/4 is $329, and resort is $349
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Every deal 20 bicep curls

9 deal to go seal the deal

If you find yourself alone, riding in the green fields with the sun on your face, do not be troubled. For
you are in Elysium, and you're already dead