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TIME Mod 3 @vtudeveloper - in
MODULE 3 CONTENTS
CHAPTER 1 - SOCIAL RESPONSIBILITIES O F BUSINESS
Meaning of Social Responsibility
Social Responsibilities of Business towards Different Groups
Social Audit
Business Ethics and Corporate Governance (Text 1)
Text Book 1: Principles of Management – P.C Tripathi, P.N Reddy, McGraw Hill Education, 6th
Edition, 2017
CHAPTER 2 – ENTREPRENEURSHIP
Definition of Entrepreneur
Importance of Entrepreneurship
Concepts of Entrepreneurship
Characteristics of successful Entrepreneur
Classification of Entrepreneurs
Myths of Entrepreneurship
Entrepreneurial Development models
Entrepreneurial development cycle
Problems faced by Entrepreneurs
Capacity building for Entrepreneurship
4. BUSINESS ETHICS
Business ethics is the application of moral principles to business problems. Ethics extend beyond the
question of legality and involve the goodness or badness of an act.
An action may be legally right but ethically wrong. For example, a small village community located
twenty miles from the closest urban shopping area has a single grocer's shop. The owner of the shop
can charge extra price for his product though legally but not ethically.
Discrimination against women in pay and promotion opportunities is also unethical, which continues
to exist despite there being the Equal Remuneration Act, 1976.
One of the most commonly cited reasons for the lack of promotions of women is the effect a term
used for artificial barriers based on attitudinal or organizational bias that prevent qualified women
from progressing in the organization into senior management level positions.
How does a manager decide what is ethical or unethical? There are four important factors which
affect his decision.
Government legislation.
Business codes - But being voluntary in nature these codes, though pointed to with pride, are
usually ignored in practice.
Pressure groups - For example, in recent years’ Indian carpet industry has been facing
consumer boycott from the west for employing child labor.
Personal values of the manager himself - But a manager with strong personal values mostly
finds himself in a dilemma when an unethical course of action becomes his only choice to
achieve the company's goal.
5. CORPORATE GOVERNANCE
The term "corporate governance" is used to denote the extent to which companies run in an open and
honest manner in the best interest of all stake-holders.
The key elements of good corporate governance are transparency and accountability which
incorporates a system of checks and balances between all key players, viz., board of directors,
auditors and stake-holders.
Major recommendations of this committee are as under:
Non-executive directors whose most important role is to bring an independent judgement to bear
on issues of strategy, performance, resources, etc. should be picked through a formal selection
process on merits.
Companies should have remuneration committees consisting wholly or mainly of non-executive
directors which should recommend to the board executive directors' emoluments.
Companies should have audit committees consisting of minimum 3 non-executive directors to
report on any matter relating to financial management.
Audit partners should be rotated and there should be fuller disclosure of non-audit work.
This is a voluntary code and has only some moral requiring companies to mention in their annual
report whether they are following the code, and if not, why.
Benefits of Good Corporate Governance
1. It creates overall market confidence and long-term trust in the company.
2. It leads to an increase in company's share prices.
3. It ensures the integrity of company's financial reports.
4. It maximizes corporate security by acting as a whistle blower.
5. It limits the liability of top management by carefully articulating the decision-making process.
6. It improves strategic thinking at the top by inducting independent directors who bring a wealth of
experience and a host of new ideas.
*****
QUESTION BANK
MODULE 3 CHAPTER 1
1. Explain benefits and limitations of social audit. (Aug 2022, Jan 2021, Feb 2023, Mar 2022 – 10M)
*****
2. Discus corporate governance. Explain the benefits of corporate governance. (Jan 2021, Feb 2023 –
7M) *****
3. Explain corporate governance in India. (Aug 2022, Jul 2023 -10M) *****
4. How do u understand business ethics? What are the factors which affects the decision in ethical or
unethical? (Jan 2021 – 6M)
5. What is the meaning of social responsibility? Describe the social responsibilities of business towards
consumer and community. (Feb 2023 – 6M)
6. Describe the social responsibilities of business towards employee and worker. (Jul 2023 – 10M)
7. Describe the social responsibilities of business towards different group. (Mar 2022 -10M) *****
1. Definition of Entrepreneur
An individual who bears the risk of operating a business in the face of uncertainty about the future
conditions
Encyclopedia Britannica
He is the one who innovates and introduces something new in the economy.
-Joseph A. Schumpeter
He shifts economic resources out of an area of lower and into an area of higher productivity and
greater yield.
He searches for change, responds to it and exploits opportunities. Innovation is the specific tool of an
entrepreneur.
Peter F. Drucker
Entrepreneurs are people who have the ability to see and evaluate business opportunities together with
the necessary resources to take advantage of them and to intimate appropriate action to ensure
success.
He is the one who is endowed with more than average capacities in the task of organising and coordi
nating the various factors of production. He is a pioneer and captain of industry.
-Francis A. Walker
-William Diamond
He is a person who is able to look at the environment, identify opportunities to improve the
14
-Robert E. Nelson
-Cantillion
-Poornima Charantimath
2. Importance of Entrepreneurship
Entrepreneurial development today has assumed special significance, since it is a key to economic
development.
Entrepreneurs are, thus the seeds of industrial development and the fruits of industrial development
are greater employment opportunities to unemployed youth, increase in per capita income.
Higher standard of living and increased individual saving, revenue to the government in the form of
income tax, sales tax, export duties. Import duties and balanced regional development.
India needs entrepreneurs. It needs them for two reasons: to capitalize on new Opportunities and to
create wealth and new jobs.
3. Concepts of Entrepreneurship
The word "entrepreneur" is derived from the French verb enterprendre, which means 'to undertake '.
This refers to those who "undertook" the risk of new enterprises.
In the earlier part of the 16th century, the French men who organised and led military expeditions
were referred to as entrepreneurs. French tradition regarded an entrepreneur as a person translating a
profitable idea into a productive activity. During the year 1700. the architects and contractors of
public works were called entrepreneurs. Quensnay recognised a rich farmer as an entrepreneur who
manages and makes his business profitable by his intelligence and wealth.
In economics and commerce, an entrepreneur is an economic leader who possesses the ability to
recognise opportunities for the successful introduction of new commodities, new techniques, and new
sources of supply, and to assemble the necessary plant and equipment
The following are some characteristics that every success full entrepreneur must possess in adequate
measure.
Creativity
Innovation
Dynamism
Leadership
Team building
Achievement motivation
Problem solving
Goal orientation
Commitment.
Creativity: The terms creativity and innovation are often used to mean the same thing, but each has a
unique connotation. Creativity is "the ability to bring something new into existence".
This definition emphasises the "ability", not the "activity." of bringing something new into existence.
A person may therefore conceive of something new and envision how it will be useful, but not
necessarily take the necessary action to make it a reality. Innovation is the process of doing new
things, but creativity is a prerequisite to innovation.
Ideas usually evolve through a creative process whereby imaginative people bring them into
existence, nurture them, and develop them successfully.
Germination
Preparation
Incubation
Verification
Germination: The germination stage is the seeding process. It is not like planting seed as a farmer
does to grow corn, but more like the natural seeding that occurs when pollinated flower seeds,
scattered by the wind, find fertile ground 10 take root.
The exact manner in which an idea is geminated is a mystery; it is not something that can be
examined under a microscope. However, most creative ideas can be traced to an individual's interest
in or curiosity about a specific problem or area of study.
Preparation: Once the seed of curiosity has taken form as a focused idea. Creative people embark on
a conscious search for answers. If it is a problem they are trying to solve-such as Alexander Graham
Bell's determination to help those with impaired hearing-then they begin an intellectual journey.
Seeking information about the problem and how others have tried to resolve it.
If it is an idea for a new product or service, then market research is the business equivalent. Inventors
will set up laboratory experiments. Designers will begin engineering new product ideas. And
marketers will study consumer-buying habits.
In rare instances the preparation stage will produce results more often Conscious deliberation will
only overload the mind, but the effort is important to gather information and knowledge vital to an
eventual solution.
Incubation: Individuals sometimes concentrate intensely on an idea but more often they simply allow
ideas time to grow without intentional effort The idea once seeded and given substance through
preparation is put on a back burner: the subconscious mind is allowed time to assimilate information.
Incubation is a stage of "mulling it over" while the subconscious intellect assumes control of the
creative process. This is a crucial aspect of creativity because when we consciously focus on a
problem we behave rationally to attempt to find systematic resolutions. When we rely on
Therefore when a person has consciously worked to resolve a problem without success. Allowing it to
incubate in the subconscious will often lead to a resolution.
Illumination: The fourth stage, occurs when the idea resurfaces as a realistic creation. There will be a
moment in time when the individual can say. ··Oh, see!”Illumination may be triggered by an
opportune incident the important point is that most creative people go through many cycles of
preparation and incubation, searching for that catalyst of an incident that can give their idea full
meaning.
Verification: An idea once illuminated in the mind of an individual continues to have little meaning
until verified as realistic and useful. Entrepreneurial effort is essential to translate an illuminated idea
into a verified, realistic, and useful application.
Verification is a stage of development that refines knowledge into application, during this stage many
ideas fall by the wayside as they prove to be impossible or have little value. More often, a good idea
has already been developed, or the aspiring entrepreneur finds that competitors already exist.
Inventors quite of come to this harsh conclusion when they seek to patent their products only to
discover similar inventions registered.
(b) Innovation: Entrepreneurs innovate Innovation is the specific instrument of entrepreneurship. It is the
act that endows resources with a new capacity to create wealth. Innovation, indeed, creates resource
Successful entrepreneurs. Whatever their individual motivation- be it money, power, curiosity, or the
desire for fame and recognition-try to create value it and to make a contribution.
Systematic innovation means monitoring following seven sources for innovative opportunity.
A dynamic entrepreneur is always pragmatic. Given the potentialities of the enterprises, he sets
attainable goals, which are to be accomplished within specific timeframes. An entrepreneur tends to
approach problems to solve them rather than running away from them.
Being the decision maker, he cannot wish away problems. They have to be analyzed systematically
and solved ill the interest of the enterprise. He must believe in. create, and practice "win-win"
situations. This is a condition where everyone wins and no one looses. A good entrepreneur-manager
trains his staff continuously besides undergoing the same process himself.
(d) Leadership: Leadership is the basic quality of an entrepreneur. This spirit keeps him paces
forward in any field, Leadership qualities will enable a person to stand apart in whatever profession he
might be in.
The quality of hi s leadership is clear from personal relationships, mode of handling a problem,
generating resources and taking others in to one’s own stride. An enterprise endowed with the
resource of leadership will always be prominent in the market.
A good team will be able to share knowledge, core competency, and goals;
(f) Achievement motivation: Entrepreneurs have a high need for achievement and arc guided by
their inner self. Motivating their behavior towards accomplishment.
(h) Goal orientation: Goal setting is the achievement of targets and objectives for successful
performance of an entrepreneur, both long run and short run. It helps to measure how well individuals
and groups are meeting the performance standards.
1. Definition of goal
2. Specific goals
(i) Risk taking and decision-making ability: Entrepreneurs arc persons who take decisions under
conditions of uncertainty and therefore are willing to bear risk, but never gamble with results. This is
evidenced by market studies exploring alternative lines of production or a new product mix, or a new
combination of inputs and so on they set goals that require high level of performance
Risk bearing and decisions making calls for absolute clarity in thinking and coordinated actions.
Though decision-making can be taught in classrooms and perfected through experience individual
ability always stands supreme.
1. Innovative entrepreneur: Such entrepreneurs introduce new goods or new methods of production or
discover new markets or reorganise their enterprises. Entrepreneurs in this group are characterized by
an aggressive assemblage of information for trying out a novel combination of factors. Such
entrepreneurs can do well only when a certain level of development has already been achieved: they
look forward to improving upon the past.
2. Imitative or adoptive entrepreneur: Such entrepreneurs do not innovate themselves but imitate
techniques and technology innovated by others. Entrepreneurs in this group are characterised by their
readiness to adopt successful innovations by successful entrepreneurs. Such entrepreneurs are
particularly suitable for underdeveloped economies as adoption saves costs of trial and error.
3. Fabian entrepreneur: Such entrepreneurs display great caution and skepticism in experimenting with
any change in their enterprise. They change only when there is an imminent threat to the very existence
of their enterprise.
4. Drone entrepreneur: Such entrepreneurs are characterised by a die-hard conservatism and may even
be prepared to suffer the loss of business.
1. Prime mover: This entrepreneur sets in motion a powerful sequence of development, expansion, and
diversification of business.
2. Manager: Such an entrepreneur does not initiate expansion and is content just staying in business.
3. Minor innovator: This entrepreneur contributes to economic progress by finding better use for existing
resources.
4. Satellite: This entrepreneur assumes a supplier’s role and slowly moves towards a productive enterprise.
5. Local trading: Such an entrepreneur limits his enterprise to the local market.
1. Manufacturing: An entrepreneur who runs such a business actually produces the products that can
be sold using resources and supplies. For example, apparel and other textile products, chemical and
related products, electronics and other electrical equipment, fabricated metal products, industrial
machinery and equipment, printing and publishing, rubber and miscellaneous plastic products,
stone, clay etc.
3. Retailing: An entrepreneur with such a business sells products directly to the people who use or
consume them.
1. The Improver: If you operate your business predominately in the improver mode you are focused
on using your company as a means to improve the world your overarching motto is: morally correct
companies will be rewarded working on a noble cause. Improvers have an unwavering ability to run
their business with high integrity and ethics. Personality Alert: Be aware of your tendency to be a
perfectionist and over-critical of employees and customers.
2. The Advisor: This business personality type will provide an extremely high level of assistance and
advice to customers. The advisor's motto is: the customer is right and we must do everything 10
please them. Companies built by advisors become customer focused. Personality Alert: Advisors
can become totally focused o n the needs of their business and customers that they may ignore their
own needs and ultimately bum out.
3. The Superstar: Here the business is centered on the charisma and high energy of the Superstar
CEO. This personality often will cause you to build your business around your own personal brand.
Personality Alert: Superstars Can be too competitive and workaholics
4. The Artist: This business personality is the reserved but a highly creative type. Often found in
businesses demanding creativity such as web design and ad agencies. As an artist type you'll tend to
build your business around the unique talents and creativities that you have. Personality Alert: You
may be overly sensitive to your customer's responses even if the feedback is constructive. Let go the
negative self-image.
5. The Visionary: A business built by a Visionary will often be based on the future vision and
thoughts of the founder. You will have a high degree of curiosity to understand the world around
you and will set-up plan to avoid the landmines. Personality Alert: Visionaries can be too focused
on the dream with little focus on reality. Action must precede vision.
6. The Analyst: If you run a business as an Analyst, your company focus is on fixing problems in a
systematic way often the basis for science, engineering or computer firms. Analyst companies excel
at problem solving. Personality Alert: Be aware of analysis paralysis. Work on trusting others.
8. The Hero: You have an incredible will and ability to lead the world and your business through any
challenge. You are the essence of entrepreneurship and can assemble great companies Personality
Alert: Over promising and using forceful tactics to get your way will not work long term. To be
successful, trust your leadership skills to help others find their way.
9. The Healer: If you are a Healer, you provide nurturing and harmony to your business. You have an
uncanny ability to survive and persist with an inner calm. Personality Alert: Because of your
caring, healing attitude toward your business, you may avoid outside realities and use wishful
thinking. Use scenario planning to prepare for turmoil.
These are six schools of thought on entrepreneurship each with its own underlying set of beliefs. Each of
these schools can be categorized according to its interest in studying personal characteristics,
opportunities, management or the need for adapting an existing venture.
The Great Person school of entrepreneurship: This school believes that an entrepreneur is born
with an intuitive ability, sixth sense, traits, and instincts. The successful entrepreneur is described as
having a strong drive for independence and success, with high levels of vigour. Persistence and self-
esteem.
This "great person" has an exceptional belief in himself and his abilities. Attention is paid to such
traits as energy, perseverance, vision and single mindedness, or abilities such as being inspirational or
Three personality characteristics have received considerable attention in research: (1) personal values
such as honesty, duty responsibility, and ethical behavior; (2) risk-taking propensity; and (3) the need
for achievement.
The Classical school of entrepreneurship: Innovation Creativity or discovery is the key factors
underlying the classical body of thought and research on entrepreneurship. In this view
entrepreneurship refers to the process of creating an opportunity or the opportunity-seeking style of
management that sparks innovation. The critical aspect of entrepreneurship is in the process of doing
rather than owning.
Since many entrepreneurial ventures fail each year. A significant proportion of these failures might be
traced to poor management and decision making. as well as to financing and marketing weaknesses
according 10 this school. Entrepreneurship is a series of learned activities which focus on the central
functions of managing a firm.
The Leadership school of entrepreneurship: An entrepreneur is often a leader who relies on people
to accomplish hi s purposes and objectives. The Leadership school of entrepreneurship is a non-
technical side of the management school which suggests that entrepreneurs need to be skilled in
appealing to others 10 joins the cause.
A successful entrepreneur must also be a people manager or an effective leader/mentor that plays a
major role in motivating directing and leading people. Thus the entrepreneur must be a leader able to
define a vision of what is possible and attract people to rally around that vision and transform it into
reality.
Myths of Entrepreneurship
According to this long-prevalent myth the characteristics of entrepreneurs cannot be taught or learned
they are innate traits with which a person must be born. Today however the recognition of
entrepreneurship as a discipline is helping to dispel this myth. Like all disciplines. Entrepreneurship
has models, processes and case studies that allow the topic to be studied and the traits acquired by
training and development.
(b) Entrepreneurs are academic and social misfits
The belief that entrepreneur’s arc academically and socially ineffective is born of some business
owners having started successful enterprises after dropping out of school or quitting a job in fact.
Educational and social organisations did not recognise the entrepreneur they abandoned him or her as a
misfit in a world of corporate giants. Business education.
(c) Entrepreneurs fir an ideal profile
These lists were neither validated nor complete; they were based on case studies and on research
findings among achievement-oriented people. Today we realise that a standard entrepreneurial profile
is hard to compile. Contemporary studies being conducted at universities across the world will, in the
future, provide more accurate insights into the various profiles of successful entrepreneurs.
It is true that a venture needs capital to survive: it is also true that a large number of business failures
occur because of lack of adequate financing. Yet having money is not the only bulwark against failure.
Failure due to a lack of proper financing is often an indicator of other problems: managerial
incompetence, lack of financial understanding, poor investments, and poor planning, and so on.
A great idea may stay just that if it is not backed by adequate finance, demand for the product and,
most importantly, good management Venture capitalists say bad management is the main cause of
failures among small businesses. "The quality of management will determine the success/failure of the
venture."
(g) My best friend will be a great business partner
Teaming up with your best friend just because you share an idea and a drink every weekend may not
be a good idea. Sure, you may agree on most issues but misunderstandings can erupt over insignificant
aspects like who should be in the office first, who's in charge of supervising the office staff and so on.
(h) Having no boss is great fun
If you thought your boss was way too demanding, watch out for your vendors, bankers, investors,
suppliers and customers. The owner of a restaurant delivery service we met complains that a client
refused to pay for the order because the restaurant did not put in pickles. Since customers can make or
break you, their wish often ends up being your command.
(i) I can make lots of money
When Sumit Roy, a training consultant quit his job at Lintas and set up his own outfit called
Univbrands in 1992, he had to make quite a few sacrifices. "For the first three months I gave up my car
and traveled by bus," he says. For most people it is years, not months, before the money starts coming
in. Till that happens, you'll have to miss the security of your monthly pay cheque are you ready for
that'?
(j) I'll definitely become successful
Put it down to plain optimism, egoism or a survival strategy. but most business owners or even those
starting off on their own refuse to accept the possibility of failure. Do not believe those clichés about
winners never quitting and quitters never winning: the number of people who fail are legion and it can
happen to you as well.
(k) Life will be much simpler if f work for myself
Don’t believe it for one moment. Working for yourself is definitely more strenuous than working for
others, at least when starting off. Take for instance Dincsh Gupta. He set up Green Investors'
Grievances Services two years ago to take care of individuals' stock-related problems and has a
punishing schedule even now. His typical day starts at 5 a.m. and ends at 7 p.m.
Frank W. Young's theory of entrepreneurship is a theory of change based upon society incorporation
of relative such-groups. The relativeness of sub-group which has a low status in a larger society will
lead to entrepreneurial behavior if the group has better institutional resources than others in the society
at the same level. Young's model of entrepreneurship suggests the creation of supporting institutions in
society as the determinant of entrepreneurship.
(e) Integrated Models
The entrepreneurial development cycle consisting of the following components for the promotion
and development of entrepreneurship.
1. Stimulatory activities: These activities ensure the emergence of entrepreneurs in the society.
They prepare the background for the entrepreneurship to sprout and for people to start looking
for entrepreneurial pursuits. They generate initial motivation and offer opportunity to acquire
skill. These can be achieved by the following activities.
Entrepreneurial education
Planned publicity for entrepreneurial opport-unities
Identification of potential entrepreneurs through scientific methods
Motivational training to new entrepreneurs
Help and guidance in selecting products and preparing project reports
Making available techno-economic information and product profiles
Evolving locally suitable new products and processes
Availability of local agencies with trained personnel for entrepreneurial counselling and
promotions
The problems of entrepreneurs may be divided into two groups-external and internal. External
problems are those which result from factors beyond the control of the entrcpreneurs while internal
problems are those which are not influenced by external factors.
Internal Problems of Entrepreneurs
1. Planning
(a) Technical feasibility
Inadequate technical know-how
Locational disadvantage
Outdated production process
(b) Economic viability
High cost of inputs
Break-even point too high
Uneconomic size of project
Choice of idea
Feeble structure
Faulty planning
Poor project implementation
Lack of strategies
Lack of vision
Inadequate connections
Lack of motivation
Underestimation of financial requirement
Unduly large investment in fixed assets
Overestimation of demand
2. Implementation
Cost over-runs resulting from delays in getting licences Sanctions and so on and inadequate
mobilization of finance
3. Production
(a) Production management
Inappropriate product mix
Poor quality control
Poor capacity utilisation
High cost of production
Poor inventory maintenance and ,eplacement
Entrepreneurs should find it easy to start a business to do so most Indians would start slow with
capital borrow from family and friends: the CEO playing the role of salesman and strategies. a
professional team assembled months or perhaps years after the business was created.
A survey conducted by Mc Kinsey & Company revealed that most Indian start up businesses
face two skill gaps: entrepreneurial (how to manage business risks. build a team. identify and
get funding) and functional (product development know-how. marketing skills. and soon).
In other countries entrepreneurs either gain these skills by hiring managers or have access 10
"support systems" such as universities or other institutions that may nurture many regional
businesses. In addition business schools give young graduates the skill s and knowledge
required for business today.
India can move towards ensuring that the curriculum in universities is modified to address
today's changing business landscape, particularly in emerging markets, and build "centres of
entrepreneurial excellence" in institutes that will actively assist entrepreneurs.
3. Ensure that entrepreneurs have access to "smart" capital:
For a long time, Indian entrepreneurs have had little access to capital. It is true that in the last
few years, several venture funds have entered the Indian market. And, while the sector is still in
its infancy in India, VCs are providing capital as well as critical knowledge and access to
potential partners, suppliers, and clients across the globe. However, India has only a few angel
investors who support an idea in the early stages before VCs become involved.
India Venture 2000 showed this to be a critical. gap. While associations such as TIE are
seeking to bridge the gap (by working at creating a TIE India Angel Forum), this is India's third
challenge: creating a global support network of "angels" willing to support young businesses.
4. Enable networking and exchange:
Entrepreneurs learn from experience-theirs and that of others. Much of the success of Indians
in Silicon Valley is attributed to the experience, sharing, and support TIE members have
extended to young entrepreneurs. During India Venture 2000. Established entrepreneurs who
still remembered the challenges they faced, offered 10 support startups clearly.