ECONOMICS

HOLIDAY
HOMEWORK
BY PRABNEER SINGH
X-F
 ▪ ACKNOWLEDGEMENT

▪ OBJECTIVE

▪ CONSUMER

~INDEX ▪ CONSUMER PROTECTION

▪ CONSUMER RINGHS

▪ CONSUMER AWARENESS

▪ CONCLUSION
 ACKNOWLEDGEMENT
I would like to take this opportunity and express my deepest gratitude to everyone
who have supported me and guided me throughout the completion of my class 10
project
First, and foremost I would like to express my sincere appreciations to my economics
teacher Miss Supriya for her expertise and wisdom which has been a indispensable in
shaping the outcome of my project
I am extremely grateful to my family for their continuous encouragement and support.
Their belief in me has been a driving force for my success
 OBJECTIVE
Todays study aims to save consumers from exploitation, make them aware of consumer
rights, and avoid malpractices.
Consumers' consciousness towards their rights and the social and legal obligations of
businesses and the government towards them has generally been termed "consumer
awareness. Consumers generally participate in market activities by purchasing a final
product or service as per their requirements. However, they are exploited in the
marketplace because they do not insist on their consumer rights. As a consumer, we
expect a certain value for our money, and it is our right to avail ourselves of the right
quantity, right quality, information about the product, right prices, etc. However, they
are frequently duped and harassed by sellers and manufacturers. They should also
know about their consumer rights, which will help them be responsible citizens.
 CONSUMER
A consumer is a person or a group who
intends to order, or use purchased goods,
products, or services primarily for personal,
social, family, household and similar needs,
who is not directly related to
entrepreneurial or business activities. The
term most commonly refers to a person who
purchases goods and services for personal
use.
 CONSUMER PROTECTION
• The shopper or the end consumer is the main component in business. No business can
make do without purchasers as their fulfilment is the fundamental reason for any
business activity.
• Business isn’t just with regards to money-related advantages yet additionally updating
society to a superior variant by keeping its welfare as a goal.
• The Constitution has given us the Consumer Protection act 1986 to shield the customers
from any promoting misbehaviors.
• Consumer protection rights advance a solid aggressive market that upholds financial
development. It wards off pernicious exchange practices and deceitful entrepreneurs
from harming reasonable or fair trade or exchange.
• Shoppers are an essential piece of a market structure. It is vital to secure their privileges
and rights to have a reasonable or fair market structure.
 CONSUMER RIGHTS
➢ Right to Safety ~ Means right to be protected against the marketing of goods and
services, which are hazardous to life and property. The purchased goods and services
availed of should not only meet their immediate needs, but also fulfil long term
interests. Before purchasing, consumers should insist on the quality of the products as
well as on the guarantee of the products and services. They should preferably
purchase quality marked products such as ISI, AGMARK, etc.
➢ Right to be Informed ~ Means right to be informed about the quality, quantity,
potency, purity, standard and price of goods so as to protect the consumer against
unfair trade practices. Consumer should insist on getting all the information about
the product or service before making a choice or a decision. This will enable him to
act wisely and responsibly and also enable him to desist from falling prey to high
pressure selling techniques.
➢ Right to Choose ~ Means right to be assured, wherever possible of access to variety of
goods and services at competitive price. In case of monopolies, it means right to be
assured of satisfactory quality and service at a fair price. It also includes right to
basic goods and services. This is because unrestricted right of the minority to choose
can mean a denial for the majority of its fair share. This right can be better exercised
in a competitive market where a variety of goods are available at competitive prices.
➢ Right to be Heard ~ Means that consumer's interests will receive due consideration
at appropriate forums. It also includes right to be represented in various forums
formed to consider the consumer's welfare. The Consumers should form non-political
and non-commercial consumer organizations which can be given representation in
various committees formed by the Government and other bodies in matters relating
to consumers.
➢ Right to Seek redressal ~ Means right to seek redressal against unfair trade practices
or unscrupulous exploitation of consumers. It also includes right to fair settlement of
the genuine grievances of the consumer.
Consumers must make complaint for their genuine grievances. Many a times their
complaint may be of small value but its impact on the society as a whole may be very
large. They can also take the help of consumer organizations in seeking redressal of
their grievances.
➢ Right to Consumer Education ~ Means the right to acquire the knowledge and skill
to be an informed consumer throughout life. Ignorance of consumers, particularly of
rural consumers, is mainly responsible for their exploitation. They should know their
rights and must exercise them. Only then real consumer protection can be achieved
with success.
CONSUMER
RESPONSIBILITIES
The consumer has a certain responsibility to carry as an aware
consumer can bring changes in the society and would help other
consumers to fight the unfair practice or be aware of it.
They should be aware of their rights under the consumer protection
act and should practice the same in case of need.
They should be well aware of the product they are buying. Should
act as a cautious consumer while purchasing the product.
If in case a product is found of anything false or not satisfactory a
complaint should be filed.
The consumer should ask for a cash memo while making a purchase.
A customer should check for the standard marks that have been
introduced for the authenticity of the quality of the product like isi
or hallmark etc.
 CONSUMER AWARENESS
Consumer Awareness is an act of making sure the buyer or consumer is aware of the
information about products, goods, services, and consumers rights. Consumer awareness
is important so that buyer can take the right decision and make the right choice.
Consumer Awareness is the process of making the consumer of goods and services
aware of his rights. It involves educating a consumer about safety, information and the
redressal options available to him.
As previously discussed consumer awareness is one of the most persistent problems the
government faces when it comes to consumer protection. To resolve this problem the
government has come up with various methods over the years. In fact, it is the main aim
of the Department of Consumer Affairs.
 CONCLUSION
• Protects consumers in a marketplace from various forms of exploitation perpetrated
by producers and sellers. Prevents a consumer from consuming excessive amounts of
harmful products. Encourages a consumer to save rather than splurge. As consumers
become more aware of redressal mechanisms, they are better able to solve problems
with their purchases. Allows a society to grow in a healthy way. Consumer
awareness is important, and the rights of consumer shouldn’t be exploited