DDP 350 User Manual
DDP 350 User Manual
USER MANUAL
DPP-350
     AndroidTM is a trademark of Google Inc.
CONTACT INFORMATION
Mobility Sales/Technical Center: Infinite Peripherals, Inc.
						1641 McGaw Avenue
						Irvine, CA 92614
						Toll Free: (866) 278-7860
						Office: (949) 222-0300
						Fax: (949) 222-0375
                                  Email info@ipcprint.com
                                  ipcprint.com
	
  
CONTENTS
Contents	
                                     1	
  
Legal	
  Notice	
                              2	
  
Compatability	
                                3	
  
Technical	
  Data	
                            4	
  
Box	
  Contents	
                              5	
  
Getting	
  Started	
                           6	
  
About	
  Your	
  DPP-‐350	
                   7	
  
Charging	
  the	
  DPP-‐350	
                 8	
  
Status	
  and	
  Operating	
  Modes	
          9	
  
Loading	
  Paper	
                            10	
  
Diagnostic	
  Self-‐Test	
                   11	
  
Diagnostic	
  Self-‐Test	
                   12	
  
DIP	
  Switch	
  Settings	
                   13	
  
DIP	
  Switch	
  Location	
                   14	
  
Memory	
  Switch	
  Setting	
                 15	
  
Hardware	
  setup	
                           16	
  
Memory	
  Switch	
  configuration	
           17	
  
Communications	
  Configuration	
             18	
  
Bluetooth®	
  Setup	
  iOS	
                  19	
  
Bluetooth®	
  Setup	
  Android	
              20	
  
Magnetic	
  Swipe	
  Reader	
                 21	
  
Replacing	
  Battery	
                        22	
  
Developing	
  Solutions	
                     23	
  
Troubleshooting	
                             24	
  
Resident	
  Command	
  Set	
                  25	
  
Federal	
  Communications	
  Commission	
     29	
  
	
  
LEGAL NOTICE
“Made for iPod,” “Made for iPhone,” and Made for iPad” mean that an
electronic accessory has been designed to connect specifically to iPod,
iPhone, or iPad, respectively and has been certified by the developer to meet
Apple performance standards. Apple is not responsible for the operation of
this device or its compliance with safety and regulatory standards. Please
note that the use of this accessory with iPod, iPhone or iPad may affect
wireless performance.
iPod, iPhone, iPad touch are trademarks of Apple Inc., registered in the U.S.
and other countries. Lightning is a trademark of Apple Inc.
The Bluetooth® word mark and logos are owned by the Bluetooth® SIG, Inc.
and any use of such marks by Infinite Peripherals is under license.
                                                                 USER MANUAL    2	
  
	
  
	
  
COMPATABILITY
Made for
       iPhone 5
iPhone 4S
       iPhone 4
                       th
       iPod touch (5 generation)
                       th
       iPod touch (4 generation)
                       rd
       iPod touch (3        generation)
iPad mini
iPad 2
Android Support
                                          USER MANUAL   3	
  
	
  
	
  
TECHNICAL DATA
General Specifications
Printing Specs
       Printing Method             Line thermal dot printing
Electrical
                                   Rechargeable Li-ion battery (7,4 V / 2000 mAh)
                                   Battery capacity: Per Charge (~30,000 lines)
       Power Supply
                                   AC adapter – DC 9 V, 1 A
                                   AC 100 – 240 V, 1,3 A, 50/60 Hz
       Magnetic Stripe             Magnetic Stripe Reader – 3 track unencrypted MSR head, ISO7811
       Reader                      (optional)
Environm ent
                                   Operating temp. +0°C to +40°C @ 35 to 85 % RH
       Temperature
                                   Storage temp. -20°C to +60°C @ 10 to 90% RH
       Reliability                 Printing Head: 50km (printing rate 25% max)
M echanical
       Dimensions                  118 (W) X 90 (D) Х 51 (H)
                                   340 g (without paper)
       Weight
                                   430 g (with paper)
* Specifications subject to change without notice.
                                                                               USER MANUAL   4	
  
	
  
	
  
BOX CONTENTS
Belt Clip
AC Charger
                                                   	
  
Software: Drivers & SDK:
	
  
Because of the continually evolving Driver & SDK to support new mobile
devices, Drivers & SDK are distributed online and is available for download at
our website indicated below. For the latest on using the DPP-350 Drivers &
SDK, please refer to the SDK’s documentation.
For the latest DPP-350 SDK’s please visit our developer portal:
http://ipcprint.com/developer/downloads
                                                                   USER MANUAL   5	
  
	
  
	
  
GETTING STARTED
The DPP-350 allows you to print information from your smartphone over Bluetooth®.
Before using the DPP-350 thermal printer the battery should be properly charged.
The following Quick Start guide will help to get your DPP-350 ready for use.
	
  
Quick Start Guide
                                                                Printing software is
                                                                not provided by
                                                                Infinite Peripherals.
                                                                Please contact your
                                                                account manager for
                                                                recommendations on
                                Printing requires software
           Install DPP-350                                      Third-Party solutions.
       3                        to be installed onto your
           Software
                                mobile device
                                                                Developers should
                                                                refer to the section in
                                                                this manual on
                                                                “Developing
                                                                Solutions”.
                                                                     USER MANUAL     6	
  
	
  
	
  
ABOUT YOUR DPP-350
DPP-350 View 1
	
  
       	
  
	
                                      Paper Cover
	
                                      Lever
              Power On/Off
	
  
              Switch
	
  
                                                      Paper
	
  
	
  
	
  
	
  
                    Serial
	
                  RS232 Port
	
                                         Magnetic Card
	
  
	
  
	
  
DPP-350 View 2
	
  
       Reader
       LED
	
  
	
                                                       Mini USB
                                                         Port
	
  
	
  
                                               Charger Input
                                 	
  
                                                              USER MANUAL   7	
  
	
  
	
  
CHARGING THE DPP-350
The DPP-350 uses a Lithium Ion rechargeable battery pack. Before first use, the DPP-
350 battery pack should be charged for at least 4 hours.
To prevent electrical damage to the DPP-350 and/or battery pack, please use
approved AC Charger only.
LED status while charging battery are shown in the illustration below.
AC Charger
                                                                         USER MANUAL         8	
  
	
  
	
  
STATUS AND OPERATING MODES
The DPP-350 uses LEDs to indicate various conditions of operations. This may
be charging, active or online low conditions. The following explains this
conditions and LED indication.
	
  
Printer Status
                                                           Power	
  ON	
  
                           	
  
                                                Flashing once per second=Low
Status LED                                                 battery
Low / No Paper
                                                                             USER MANUAL   9	
  
	
  
	
  
LOADING PAPER
The DPP-350 uses a drop-and-load design making paper loading easy and
trouble free. To load paper, simply lift up the paper cover latch and drop in
the new roll as shown in the steps below.
       Be sure to pull at least 12mm or more of media above the top of the printer before
       closing paper cover.
	
  
	
  
4. Close the paper cover until it snaps lock.
                                                                          USER MANUAL   10	
  
	
  
	
  
DIAGNOSTIC SELF-TEST
The DPP-350 has a built-in test pattern that shows the printer’s current
configuration as well as the various resident printer fonts. The self-test can
also be used as a troubleshooting tool to determine printing problems or
battery level. The steps below show how the self-test is printed activated.
Step 1. Make sure the printer is OFF (on-line LED is OFF) before performing
         Step #2.
Step 2. Press and hold the line feed button (LF). While pressing the (LF)
        button, press the (POWER) button momentarily and release when one
        of the conditions below:
       Holding LF button while power on for ~2.5        Hex DUMP mode. All input data are
       sec and releasing it after 2-beep.               printed as hexadecimal.
       Holding ON button while power on for ~4          Temporary forcing 9600 bps serial
       sec and releasing it after 1-beep.               speed.
Note: Care must be taken when entering operating modes to prevent the clearing of
factory preset configuration information.
                                                                             USER MANUAL    11	
  
	
  
	
  
DIAGNOSTIC SELF-TEST
	
  
Press and Hold the LF button, while Power On the printer. Release-after~4.5
sec and after the 3-beep. The printer will print a Long Self Test, which
contains information about:
	
  
	
  
                                                            USER MANUAL   12	
  
	
  
	
  
DIP SWITCH SETTINGS
The printer has two absolutely different operation modes. They are
determined by the state of switch Sw2:
These two modes detect paper present conditions differently. The black mark
searching mode is designed for proper alignment of the starting print position
on indexed media with printed information.
Sw itch O FF ON
                                                                USER MANUAL   13	
  
	
  
	
  
DIP SWITCH LOCATION
DIP Switch
                                                                   USER MANUAL   14	
  
	
  
	
  
MEMORY SWITCH SETTING
The DPP-350 uses nonvolatile memory for storing some of the printer default
configuration. The following table shows the available options.
                 Memory Switch
       (See command reference GS command)                 1000000010
           	
  
           	
  
           	
  
	
  
	
  
                                                                      USER MANUAL   15	
  
	
  
	
  
HARDWARE SETUP
Step 2.     Press and hold ON/OFF button. The STATUSLED flashes GREEN
            and after about 6 sec holding the ON/OFF button STATUS LED
            flashes RED and then turns RED.
Step 3.     Release the ON/OFF button and wait for the printer to print out
            the current memory settings and instruction..
	
  
	
  
                                                              USER MANUAL   16	
  
	
  
	
  
MEMORY SWITCH CONFIGURATION
                                                                 USER MANUAL   17	
  
	
  
	
  
COMMUNICATIONS CONFIGURATION
The following default configurations are used for the different communication
methods.
Notes: When not using Driver/SDK developer tools, set DIP Switch 4
     to OFF.
                                                                USER MANUAL     18	
  
	
  
	
  
BLUETOOTH® SETUP IOS
Enable Bluetooth® on iOS device. Select Bluetooth® device, after this Pair to
DPP-350. Start app “Library Demo” and select “Print”.
	
  
                       	
  
       DPP-350                DPP-350
                       	
  
                       	
  
                                                                  350
                                                                    USER MANUAL   19	
  
	
  
	
  
BLUETOOTH® SETUP ANDROID
Enable Bluetooth® and press search device. On the list with available device
will show “DDP-350”, pair device. Default PIN is “0000”. When is paired open
application “Printer Sample”. Select a device to connect “DPP-350”.
For testing Bluetooth® connection press “Print self test”.
	
  
	
  
	
  
                                                                    350
DPP-350
DPP-350
                                                               USER MANUAL   20	
  
	
  
	
  
MAGNETIC SWIPE READER
	
  
The DPP-350 has a built-in magnetic card reader. The card reader
incorporates a (3)-track magnetic read head requiring a single swipe to read
field data from all three tracks.
                 Magnetic Strip
             ( Face this direction )                             Card Swipe Direction
           The reader’s magnetic head faces towards the front of the printer.
       When placing the card into the reader, the magnetic strip must be facing
       as show in the figure above. Keep the bottom edge of the card flat on the
       inner base of the reader to ensure that the magnetic strip passes over the
       read head evenly.
       When swiping the card through the reader, use an even consistent motion
       from start to finish. The speed of swiping can vary however the speed
       must be consistent from start to finish of the swipe in order to accurately
       read card data.
User Notes:
       To use the magnetic card reader feature, special software must be used to
       read and process the card information. If you do not have card reading
       software, please consult your reseller to find out if this software is available
       or contact Infinite Peripherals for recommendations on compatible third
       party software solutions.
	
  
	
  
                                                                           USER MANUAL   21	
  
	
  
	
  
REPLACING BATTERY
To replace the battery in the DPP-350 thermal printer follow the steps below.
Steps:
	
  
	
  
                                                               USER MANUAL   22	
  
	
  
	
  
DEVELOPING SOLUTIONS
	
  
Integrating the DPP-350 into your mobile solution requires the use of the DPP-
350 Smartphone SDK. The SDK incorporates API specific to developing
printing applications and using the integrated Magnetic Card Reader capability
of the DPP-350.
The table below shows the SDKs currently available smartphone devices.
OS Language SDK-IDE
For details on using the DPP-350 SDK, please refer to the SDK’s
documentation.
For the latest DPP-350 SDK’s, visit our developer web site at:
                                                                    USER MANUAL   23	
  
	
  
	
  
TROUBLESHOOTING
If you are having problems capturing signatures refer to the table below
for possible causes.
              Paper feeds after issuing a    See section” Loading Paper” for details on loading
        1     print job but no printed       paper.
              text visible on paper.
                                             Paper cover not installed properly. See Section
                                             “Loading Paper” for details on replacing paper cover.
              STATUS LED blinks RED          Printer out of paper or Paper not properly loaded. See
        2
              continuously.                  section “Loading Paper” for details on loading paper.
              Strange characters are         Battery voltage low. See section on charging battery
        4
              printed when printing.         pack.
	
  
	
  
                                                                                    USER MANUAL      24	
  
	
  
	
  
RESIDENT COMMAND SET
	
  
                                                                            USER MANUAL    25	
  
	
  
	
  
	
  
                                                                         USER MANUAL   26	
  
	
  
	
  
	
  
75 ESC x Setting the time interval for automatically switching Off the printer
                                                                               USER MANUAL      27	
  
	
  
	
  
	
  
97 GS ^ Executing macro
                                                                                USER MANUAL   28	
  
	
  
	
  
FEDERAL COMMUNICATIONS COMMISSION
15.21
You are cautioned that changes or modifications not expressly approved by
the part responsible for compliance could void the user’s authority to operate
the equipment.
15.105(b)
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. End users must follow the specific operating
instructions for satisfying RF exposure compliance. This transmitter must not
be co-located or operating in conjunction with any other antenna or
transmitter.
                                                                    USER MANUAL   29