Competency Profile
Production Supervisor
Reports to: Production Director, or Manager
Main • elps plan and organize production: assigns work
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Evolution • he profession has evolved with
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Duties according to production needs; reviews, approves, and
drafts documents relevant to management of production of the
the advance of information and
communication technologies,
may vary from
activities; issues recommendations on production corporate restructurings, and the
one company
to another
organization and makes adjustments. Profession
La Commission des partenaires du marché du travail contribue
development of semi-autonomous
teams. As a result, coaching and
au financement des activités de Pharmabio Développement.
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eeps track of production activities: ensures supply interpersonal skills have become of
of raw materials, components and other products paramount importance in the role of
for production; checks equipment availability and operational status; ensures Production Supervisors.
production processes are carried out; ensures workplace safety and proper
management of waste and residual materials. • W
ithin this context, Production Supervisors are required to:
- assist and motivate the production team in achieving
• anages the work team: assists in hiring of production employees;
M objectives;
integrates new hires; coordinates production staff, employee rotation, and - consolidate and optimize team skills;
employee movement; evaluates employee performance; ensures compliance - instill creativity, greater participation, and problem-solving
with collective agreements, policies, and legislation. capabilities in employees;
- foster a sense of community and respect among
• ontributes to follow-up of activities and training: collaborates on
C production-team members;
management processes and production processes; takes part in the validation - give constructive feedback to enhance performance.
of production equipment; participates in the training and development of the
skills of production employees.
• roduction Supervisors keep
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Main responsibilities1 Best their knowledge up to date in the
areas of current standards,
Participation in Production Planning • nsures equipment start-ups within
E Practices good manufacturing practices,
and Organization required timelines. and industry trends, through:
• Accurately evaluates achievement • Ensures equipment availability. - monitoring of technological
of production plan to objectives based • Ensures compliance of production lines, developments and trends;
on available resources. equipment, and premises. - attending external training
• Assigns tasks to employees according • Meticulously verifies documentation programs;
to their skills. and work quality. - taking part in in-house training
• Transmits documents on time. • Approves critical production steps. sessions and meetings.
• Reviews and approves production • Accurately measures performance
records. throughout work shifts.
• Writes, reviews, and approves • Carefully verifies corrections
• obilizes employees to maintain and improve processes
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documents relevant to management to problems.
and performances.
activities (e.g., procedures, deviations, • Ensures quality of production
• Plans and facilitates team meetings.
work instructions, master files, and is maintained in keeping with costs
• Appropriately reassigns employees according to needs.
validation reports). and schedules.
• Sets realistic short- and medium-term schedules.
• Accurately assesses problems. • Properly monitors compliance with
• Objectively evaluates employee performance.
• Analyses and evaluates options. prevailing standards as well as any
• Makes relevant recommendations on achieving
• Makes sound recommendations workplace accident or incident.
performance standards.
to improve productivity, solutions • Safely manages waste and residual
• Develops and monitors employee development plans.
to issues affecting quality, and health materials.
• Develops, administers and monitors remedial action plan
and safety.
for poor performers, if applicable.
• Rearranges production sequences Management of Production Employees
• Appropriately monitors the application of collective
according to planning needs. • In conjunction with human resources:
agreements and regulatory requirements.
• Keeps deadlines. selects candidates, participates in the
• Efficiently manages priorities. interview planning process, and actively
participates in interviews.
Production Follow-up Activities • Properly prepares documents
• Diligently verifies availability of for job entry.
inventory, delivery and release dates • Objectively describes work tasks,
of raw materials, components and regulatory requirements, company
product compliance. policies, and expectations.
• Carefully plans interventions on • Supports the team in order to meet
equipment or in production areas. objectives and established schedules.
1 As per the company’s procedures.
Production Supervisors have:
• A bachelor of science (biochemistry, chemistry, microbiology, pharmacy) or engineering Career-Path
Qualifications (chemical engineering, mechanical engineering) or a college degree in science.
• Three to five years of relevant experience in a similar position in the pharmaceutical sector Options
or a related discipline.
Employers are seeking candidates who possess, among other skills, the following: With experience, depending
• Autonomy and a sense of responsibility. on areas of interest, Production
• Ability to manage change. Supervisors can aspire to the
• Ability to manage priorities, meet tight deadlines, and ensure follow-up. position of Production Director
• Ability to work in a quality- and results-driven environment. or Manager.
• Adaptability.
• Ability to exert influence. Some opt for a career
• Ability to communicate effectively and draft documents in French and English. path in other sectors of the
• Analytical expertise and skills. pharmaceutical field such
• Process-focused with a concern for continuous improvement. as continuous improvement
• Versatility and determination. or planning.
• Ability to handle stress.
• Organizational skills.
Competencies Behavioral Indicators
• valuates facts and unforeseen situations in order to make the best decisions
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Decision-Making
(production/quality/compliance).
Ability to make sound judgments calls.
• Has a proactive attitude towards negotiation and persuasion.
• Makes decisions:
- based on experience and judgment;
- realistic and appropriate within a regulatory context.
Mobilization of the Work Team • Exhibits diplomacy, dynamism, and leadership.
Ability to assemble and motivate a team. • Communicates effectively and clearly.
• Establishes and maintains fruitful interpersonal relationships.
• Recognizes potential in others and builds on the synergy/complementarity
between individual team members.
• Emphasizes achieving objectives and team building.
• Offers team members motivating and stimulating challenges.
• Gives constructive feedback in order to improve performance or develop
team-member skills.
• Values and encourages continuous improvement.
• Ensures the confidentiality of all aspects of work.
Problem Solving • Analyzes problems: data, discrepancies, causes, and consequences.
Ability to anticipate and resolve problems. • Applies a rigorous approach to problem solving.
• Identifies the most appropriate solution in view of the circumstances
and issues.
• Proposes and implements adapted, relevant, and innovative solutions.
• Monitors resolution of non-compliance issues.
Verification of Compliance • erforms necessary follow-up to guarantee the achievement of targets
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Ability to ensure products are manufactured and activities under his or her responsibility.
according to standards, technical • Demonstrates work efficiency within the context of multiple projects.
specifications, and regulatory requirements. • Ensures compliance with work processes, quality standards, and policies.
• Drafts, reviews, and approves reports and documents within prescribed time
frames and in accordance with existing regulations.
Please refer to the Production Supervisor’s Analyse de profession* and Profil de compétences* for all additional information.
The Competency Profile was made through funding by the Commission des partenaires du marché du travail.
* This document has not been translated yet.
