Production Supervisor – Job Description
(Job Code and Level: MFGMAN003)
Definition:
Responsible for the manufacturing of components or vehicles being made into
finished goods on a specific production line. May include some people
management and reporting requirements.
Manufacturing is defined as: Produces goods and parts from raw materials
using such processes as welding; sewing; pressing; machining and painting.
This may include some setting up of machinery and basic programming.
Assembly is defined as: Puts together various goods and parts to
make/create a part or vehicle.
Overall Purpose of the Role:
Assist the Production Manager responsible for the operation of an assigned
area in terms of production, quality, cost, delivery, technical, safety, and
human resources, whilst respecting the defined goals. Responsible for the
day to day management of people within production, to ensure company's
targets and objectives are met to meet customer requirements, ensuring that
staff comply with health, safety and standard operating procedures. Strive to
continually improve using Lean tools to reduce costs, improve production and
quality. Act with minimum supervision. Decisions and results have an impact
on the function and their success. Performance affects the function’s image.
Key Responsibilities:
General and Task Management
Lead by example, ensuring a safe and efficient work place is maintained at
all times
Achieve the required company quality standards ensuring both internal
and external customer satisfaction
Ensuring that Key Performance Indicators (KPI's) are monitored and
targets achieved
Liaise and coordinate with support functions to progress issues concerning
production planning and resource/skill allocation to ensure delivery of
products to schedule within all relevant quality specifications
Communicate with the teams by utilising the visual management,
delivering shift briefs with focus on quality, cost and delivery, and
gathering ideas for improvement
Drive performance of team members, giving direction and feedback to aid
good performance
Ensure safe working practices are maintained and ‘Standard Operations’
adhered to
Ensure that non-conformance is challenged and counter-measures are
agreed and implemented
Motivate the team to create a high performance culture where
improvement suggestions are embraced
Through the utilisation of lean manufacturing techniques, strive to exceed
the Company targets in productivity, efficiency and quality on a continuous
basis
Support the implementation of engineering changes, production trials,
model change and pilot build
Report and act upon plant or machinery breakdowns to maintenance
technicians
Promote Total Productive Maintenance procedures to further improve the
availability of the line
Contribute in the improvement of working procedures by constantly looking
for solutions to ensure the best productivity results of her/his machinery
group and ensuring compliance with procedures, operating instructions
and work instructions
Ensure that internal delivery processes are adhered to support dispatch
time windows
Support the resolution of Customer concerns. Identify and eliminate root
cause using robust countermeasures. Sustain the corrective actions to
eliminate repeat issues
Ensure all external and internal auditory standards and improvement
requirements are met
People Management
Supervise and control resource effectively to support customer delivery
requirements and also Lean Manufacturing principles
Monitor and maintain company Absence Control Procedures to ensure
maximum attendance levels
Deal with personnel issues on shift including interaction with the Trade
Union, in line with Company Policy and Agreements
Responsible for training of operators for products and processes within the
local team
Conduct incident, accident and non-conformity investigations and
associated reporting and action closure
Monitor the completion of tasks and ensure good performance and record
on appropriate systems
Consistently promote high standards through personal example and roll
out through the team so that each member of the team understands the
standards and behaviours expected of them
Ensure KPIs are met by working to the overall plan, including management
of, and reporting
Provide product expertise within team, and respond to operator queries
Work proactively with support functions to fully define the
processes/procedures/controls relevant to team activities. Provide support
and input to continuous improvement activities within the team
Relationship Management
Liaise and communicate with other departments and ensure an effective
interface with is maintained
Feedback to the Management team to share ideas and improve operation,
recommending, supporting and implementing continuous improvement
activities and process and procedure improvements to optimise results
and improve quality of delivery, in line with quality standards requirements
delivery in line with Company and Customer requirements
Self Management
Support, comply and ensure complicity with Health & Safety regulations,
the Company Handbook, Quality and Environmental standards, and all
other Company policies and procedures
Embraces personal challenge
Confident, rounded thinking
Is self aware
Is resilient, assertive, optimistic and open to change
Engages interest and participation of others and has a collaborative
approach to working together
Actively Committed to team development
High levels of motivation and action orientated
Skills and Attributes:
Ability to sustain and develop team working and team based problem
solving
High level of numerical and analytical ability
Possess the ability to lead and motivate a team of people to succeed by
utilising appropriate interpersonal styles including leading by example,
setting objectives and defining responsibilities to give a clear sense of
direction
Ability to build effective relationships with work colleagues
Ability to sustain and develop team working and team based problem
solving
Able to achieve results by setting high standards and committing to clear
objectives
Adaptable to change and varying situations
Ability to show resilience and a flexible approach
Excellent communication skills
Strong analytical and problem solving skills and able to establish logical
practical solutions
Strong people and performance management skills
Computer literate with good numeric skills
Full understanding of customer expectations and deliverables with an
awareness of the impact of failure/cost of poor quality
Qualifications and Experience Levels:
Degree Preferred, A Levels, ONC, City & Guilds level 3, BTec National
Diploma Level 3, IVQ Technician Diploma or equivalent NVQ level 3
qualification
Professional (or working towards) accreditation with an industry related
body
Proven track record within manufacturing management
Ability to design processes and layouts
Experience of FMEA (Failure Mode Effects Analysis), Kaizen/A3
(continuous improvement and problem solving), process improvement and
Poka Yoke (error proofing) techniques
Significant work experience in a high volume manufacturing environment,
preferably automotive
Experienced with a number of systems, expert in at least one area and
working knowledge of a number of other areas of specialisation
Full understanding of design and production costs to include waste,
downtime, scrap and re-work
Example roles this job description may cover:
Manufacturing Supervisor
Shift Supervisor
