HR Script Lecture 1
HR Script Lecture 1
TOPIC 1: JD FUNCTIONAL:
Developing Job
Descriptions and
Specifications
Employee Relations:
Handling employee grievances and conflict resolution. Conducting investigations
into workplace issues or complaints. Advising managers and employees on company
policies and procedures. Mediating disputes between employees or between
employees and management.
Training and Development:
Identifying training needs and designing training programs. Organizing and
facilitating training sessions or workshops. Tracking employee training progress and
evaluating training effectiveness. Developing career development plans and
succession planning strategies.
Performance Management:
Developing performance appraisal systems and processes. Conducting performance
reviews and providing feedback to employees. Setting performance goals and
objectives in alignment with organizational objectives. Implementing performance
improvement plans as needed.
Performance Management
Conducting Conducting
Developing Implementing
Performance Performance
Performance Performance
Reviews and Reviews and
Appraisal Systems Improvement Plans
Providing Feedback Providing Feedback
and Processes as Needed
to Employees to Employees
Ensure Compliance
Update Policies Conduct Audits
with Employment
Laws & Regulations
TOPIC 2 : JS Behavioral:
In HRM, job satisfaction behavior refers to the observable actions, attitudes, and
reactions exhibited by employees in response to their level of satisfaction with
their job roles, work environment, and overall experiences within the organization.
These behaviors can manifest in various ways:
Engagement:
Engaged employees are enthusiastic about their work, motivated to contribute, and
willing to go above and beyond their job requirements.
Example:
A highly engaged employee proactively seeks opportunities to improve processes
within their department, participates eagerly in team meetings, and consistently
volunteers for additional responsibilities beyond their job description.
Productivity:
Satisfied employees tend to be more productive, efficient, and focused on achieving
organizational goals.
Example:
A satisfied employee consistently meets or exceeds their performance targets,
completes tasks efficiently, and demonstrates a high level of focus and dedication to
theirwork.
Retention:
Employees who are satisfied with their jobs are more likely to stay with the
organization for longer periods, reducing turnover rates and associated costs.
Example: An employee who is satisfied with their job is more likely to remain with
the organization for several years, showing loyalty and commitment to the
company's mission and values.
Collaboration:
Satisfied employees are often more collaborative, willing to work with others, share
knowledge, and contribute to team success.
Example: A satisfied employee actively seeks out opportunities to collaborate with
colleagues, readily shares information and resources, and contributes positively to
team dynamics and cohesion.
Innovation:
Job satisfaction can foster a conducive environment for creativity and innovation, as
satisfied employees feel empowered to propose new ideas and solutions.
Example: A satisfied employee feels empowered to suggest new ideas or
improvements to existing processes, participates in brainstorming sessions, and takes
initiative to implement innovative solutions to organizational challenges .
Customer Service:
Satisfied employees are more likely to deliver high-quality customer service, as they
are motivated to meet customer needs and exceed expectations.
Example: A satisfied employee consistently delivers exceptional customer service,
going the extra mile to address customer needs, resolve issues promptly, and create
positive experiences that build customer loyalty.
Absenteeism:
Job satisfaction can influence absenteeism rates, with satisfied employees being less
likely to take unplanned absences or sick leave.
Example: A satisfied employee rarely takes unplanned absences or sick leave,
demonstrating a strong commitment to their job and a willingness to fulfill their
responsibilities even during challenging times.
Work Relationships:
Satisfied employees tend to build positive relationships with colleagues, managers,
and clients, leading to a more harmonious work environment.
Example: A satisfied employee actively engages in team-building activities,
collaborates effectively with colleagues on projects, and fosters a supportive and
inclusive work culture by offering assistance and encouragement to peers.
Job Crafting:
Employees who are satisfied with their jobs may engage in job crafting, where they
proactively modify their job roles and tasks to better align with their skills, interests,
and values.
Example: A satisfied employee takes the initiative to redesign aspects of their job to
better utilize their strengths and interests. For instance, they may request to take on
new responsibilities that align with their skills or propose changes to existing
processes to enhance efficiency.
Organizational Citizenship Behaviors (OCBs):
Satisfied employees are more likely to engage in OCBs, such as volunteering for
additional tasks, helping coworkers, and participating in organizational initiatives
beyond their formal job responsibilities.
Example:A satisfied employee consistently demonstrates OCBs by volunteering to
mentor new hires, participating in company-wide initiatives, and offering
constructive feedback to help improve organizational processes. They go above and
beyond their formal job duties to contribute positively to the organization's success.
TOPIC 3: PAYROLL
Refers to the process of managing and administering the financial aspects of paying
employees within a company or organization. It involves calculating employees'
wages or salaries, deducting taxes and other withholdings, and issuing payments to
employees. Additionally, payroll may include managing employee benefits, keeping
accurate records, and ensuring compliance with tax and labor laws. Essentially,
payroll encompasses all tasks related to compensating employees for their work.
Timekeeping:
Track hours worked by employees, including regular hours, overtime, vacation
time, sick leave, and any other types of leave.
Salary/Wage Calculation:
Calculate employee wages or salaries based on their hourly rate, salary, or other
compensation agreements.
Deductions:
Deduct various items from employees' gross pay, such as federal, state, and
local taxes, social security contributions, health insurance premiums,
retirement plan contributions, and other voluntary deductions.
Benefits Administration:
Manage employee benefits programs, including health insurance, retirement
plans, life insurance, and other perks offered by the company.
Payroll Taxes:
Withhold and remit payroll taxes to the appropriate government agencies,
including federal income tax, state income tax, social security tax, and Medicare
tax.
Payroll Processing:
Process payroll on a regular schedule, whether weekly, bi-weekly, or monthly,
and ensure accurate and timely payments to employees.
Recordkeeping:
Maintain detailed records of payroll transactions, including employee earnings,
deductions, tax withholdings, and other relevant information.
Compliance:
Ensure compliance with all relevant federal, state, and local laws and
regulations governing payroll, including labor laws, tax laws, and reporting
requirements.
Reporting:
Generate reports and documents as required by law or company policy, such as
year- end tax forms (e.g., W-2s), payroll registers, and financial reports.
These elements collectively form the payroll process, which is essential for
accurately compensating employees and maintaining legal compliance
Name: Muhammad Bilal
Student ID: 20329
Overall compensation is the top factor that job seekers consider when accepting a
new job. At the same time, compensation, benefits, and related taxes can account for
up to 70% of business costs, highlighting the importance of getting comp & ben right
at your company.
What is the difference between compensation and benefits?
The main difference between compensation and benefits is that compensation is a
financial form of remuneration, while benefits are non-financial.
Compensation is the money an employee receives in exchange for their labor, which
could be a salary, wages, commission, and bonuses. This money is subject to
taxation. HR uses compensation to attract top talent and boost retention rates.
For example, an employee in their 40s is likely to value a pension plan or parental
leave more than a recent graduate would. These desires may change depending on
personal life circumstances as well as changes in the economy.
TYPES OF COMPENSATION
Direct Compensation:
Direct compensation is the financial compensation, or cash, given from the
employer to the employee for their services.
Base pay:
Base pay (also known as basic salary or base salary) refers to the fixed financial
amount that an organization pays its employees in exchange for the services they
perform. This amount is negotiated during the hiring process and agreed upon before
the employment contract begins. It is typically an annual or monthly salary or an
hourly rate.
Overtime pay:
Overtime pay is the amount of extra pay an employee receives for working extra
hours on top of their scheduled contract hours.
Every company should establish a set of normal working hours to clarify overtime.
For example, if the normal working week hours are 30, then an employee who works
40 hours is eligible for overtime pay for those additional 10 hours.
All employees covered by The Fair Labor Standards Act (FLSA) – nonexempt
employees – who work over 40 hours per week are eligible for overtime pay. The
Federal Overtime law states that employers must compensate workers at least time
and a half for the overtime worked.
Variable compensation:
Variable compensation (also known as variable pay) is compensation given to an
employee that is based on performance. The aim of variable compensation is to
reward and encourage a specific behavior or result.
These pay programs are typically implemented with sales teams and are often given
in the form of bonuses and commissions. For example, if an individual employee
achieves a professional milestone, an entire team meets a goal, or the entire company
meets a specific target, then those people are rewarded accordingly.
These performance goals will be pre-determined and outlined with a target date.
There may also be a range of payouts, which is based on how close the results are to
the original target.
Sales compensation:
A sales compensation strategy is often used to motivate a sales team to achieve its
goals. It will typically comprise a base salary and be topped up with commissions,
bonuses, and other performance-based incentives, all of which are tailored to the
role and company in question.
In this form of direct compensation, the base salary will often be minimal, while
the commissions and bonuses are lucrative. That is to incentivize employees to
achieve certain performance goals and contribute to the success of the company.
Get Additional Insights:
Types of Compensation: Everything HR Professionals Need to Know Indirect
compensation. Indirect compensation refers to monetary and non-monetary
incentives given to an employee to increase their overall engagement and motivation
at work. This type of compensation still has a financial value, but employees don’t
receive it in cash form.
Here are some of the common forms of indirect compensation. Note that there’s an
overlap between what’s considered indirect compensation and what’s regarded as
benefits.
Equity:
The employee is offered equity in the company via shares of stock or the option to
buy shares. This is a common part of compensation packages within startups
where cash is low, and they desire to reward employees who are the first through
the door.
When the company succeeds, the employee succeeds too, which incentivizes them to
work to achieve
the company’s goals.
Benefits to protect employees
Employees often offer a wide range of benefits that are meant to protect employees’
future, including
health insurance, life insurance, pet insurance, pension plans, and more.
Health insurance is a big consideration for people working in countries without
access to free healthcare, such as the US. However, private healthcare can still be a
huge incentive to people living in countries with access to free healthcare because
it can mean reduced waiting times and access to more specialist consultants.
According to research by Harvard Business Review, 88% of people surveyed
said that private health insurance would be a factor when considering a job
offer.
Non-monetary incentives
Non-monetary perks include experiential rewards, time to work on self-determined
projects, additional time off, flexible working, extra opportunities for development,
wellness programs, restaurant vouchers, free snacks or meals at the office, and
branded merchandise.
The new generation of workers care more about the benefits offered in a
compensation package than ever before, and companies are listening.
For example, Atlassian prioritizes its employee’s health and wellbeing and offers
care plans to manage and improve mental health. Beauty Pie gives employees a
full day off on their birthday, in addition to mental health days.
Facebook provides four months of parental leave for parents within the first year
of birth or adoption and reimbursement for egg-freezing and adoption fees.
Incentives like these can go a long way to improving the happiness and wellbeing
of your employees in and out of the workplace. However, it’s essential that you
offer a variety of incentives that your ideal candidate (now and in the future) is
looking for.
Dive In:
11 Top Non-Monetary Incentives to Reward Your Employees Total compensation
A total compensation package is the combination of direct and indirect forms of
compensation, which is then presented to an employee as part of their contract. It’s
an important part of a company’s talent acquisition strategy. Benefits are often also
considered part of the total compensation package.
Every new hire should receive a clear report of their compensation package and
know who to contact if they have any questions. Splitting direct and indirect
compensation into two columns can make it easier for your employees to understand
what they will receive and are entitled to.
The law requires all companies to provide a basic set of compensation to employees,
but an attractive compensation package will help you stand out from the crowd and
win the war on talent, as well as retain your best employees.
Types of employee benefits Total rewards platform Benify has identified four
distinct categories, which are:
Benefits at work
Benefits for health
Benefits for financial security
Life style benefits
Let’s take a closer look at these benefit categories.
Benefits at work flexible working hours
Flexible working hours mean that employees are able to have some control over
their schedule and work at times most convenient for them. This is especially
important for parents, pet owners and carers.
According to a survey by Future Forum, 95% of respondents care more about
flexible hours than remote work, while a report by Adobe found that 84% of
enterprise employees would like some flexibility.
On top of this, HBR’s survey found more flexible hours to be second on the list of
the most desirable
employee benefits.
Paid time off
Paid time off is usually given to salaried employees and termed as annual leave.
This is typically in the range of two to four weeks each year, which the employee
can use as and when they like.
Some companies, such as Airbnb, have introduced an unlimited PTO benefit,
which gives employees much more flexibility to manage their own leave as long as
they continue to meet their responsibilities.
The added benefit of this to the organization is that they don’t have to pay back
employees for any
unused paid time off when they leave the organization, which can be costly.
Leave:
There are many other types of leave that an organization can offer its employees,
including sick leave, parental leave, public holidays, bereavement leave, study
leave, adverse weather leave, volunteer time off, and more.
Sometimes, this leave will be paid, and other times, it won’t, depending on the
company policy.
Skills development:
Another benefit that employers can offer is funding for extra tuition or student
loans, as well as budgeting for online courses, workshops, and certification
programs that help employees learn new skills and progress in their careers.
Career platform Zippia compiled numerous statistics and reports that effective
employee wellness programs reduce absenteeism by 14-19%, and over 85% of
employees in these programs intend to stay in their jobs.
Avoiding Overwhelm:
Now, imagine if Alex was tasked with managing multiple projects simultaneously,
each with tight deadlines and competing priorities. This could lead to burnout and
decreased productivity. Right job sizing involves ensuring that employees like
Alex have a manageable workload, allowing them to focus and deliver their best
work without undue stress. It's like balancing a load on a seesaw to prevent it from
tipping too far in one direction.
Introduction:
Computer literacy is a crucial topic in the context of managing human capital,
especially in today's digital age where technology plays a significant role in nearly
every aspect of business operations. Here's how computer literacy intersects with
managing human capital:
Workforce Efficiency:
Computer literacy ensures that employees can efficiently use various software
applications and tools to perform their tasks. A workforce proficient in computer
skills can complete assignments more quickly and accurately, leading to increased
productivity and efficiency.
Cybersecurity Awareness:
In an age of increasing cybersecurity threats, computer literacy also encompasses
knowledge of cybersecurity best practices. Employees need to understand how to
recognize and mitigate cybersecurity risks such as phishing attacks, malware, and
data breaches. Managers should incorporate cybersecurity awareness training into
computer literacy programs to ensure that employees can protect sensitive
information and assets.
Conclusion:
Overall, integrating computer literacy into managing human capital prepares
individuals to effectively leverage technology in the workplace and manage the
technological aspects of human resource management. It equips future managers
with the skills needed to maximize workforce productivity, foster collaboration,
and drive innovation in a digital business environment.
Name: Fareed
Student ID: 19766
Tax Compliance:
Payroll software keeps organizations compliant with tax regulations by
automatically calculating and deducting federal, state, and local taxes from
employee paychecks. It also generates tax forms, such as W-2s and 1099s, and
ensures timely tax filings, reducing the risk of penalties for non- compliance.
Employee Self-Service:
Payroll software often includes employee self-service portals where staff can
access their pay stubs, tax documents, and benefit information online. This
empowers employees to manage their payroll-related tasks independently,
reducing the administrative burden on HR staff.
Benefits Administration:
Many payroll software solutions integrate with benefits administration systems to
manage employee benefits, such as health insurance, retirement plans, and flexible
spending accounts. This integration ensures accurate deductions and simplifies
benefits enrollment and management.
Compliance Monitoring:
Payroll software helps organizations stay compliant with labor laws and
regulations by tracking employee classifications, such as exempt or non-exempt
status, and ensuring adherence to minimum wage requirements, overtime rules,
and other employment regulations.
Payroll Management:
HR departments often work closely with banks to ensure smooth payroll
processing. This includes setting up direct deposit accounts for employees,
managing salary payments, and addressing any payroll-related issues or
discrepancies.
Overall, the relationship between HR, banks, and money revolves around ensuring
the financial stability and well-being of employees, while also streamlining
administrative processes related to payroll and benefits.
Name: Muhammad Faisal
Student ID: 19887
ELEMENTS OF EOBI:
Old-Age Pension
EOBI provides a monthly pension to retired employees who have contributed to the
scheme during their working years. The pension amount is based on the individual's
contributions and the terms of the scheme.
Example: Mr. Ali, who worked for 25 years and contributed to EOBI throughout
his career, receives a monthly pension from EOBI after retirement. The pension
amount is calculated based on his years of service and contributions made.
Contributions
Both employees and their employers contribute to the EOBI fund during the
employee's working years. These contributions form the basis for providing
benefits to employees upon retirement.
Example: Ms. Khan's employer deducts a portion of her salary every month as
EOBI contributions, and the employer also contributes an equal amount on her
behalf. These contributions form the basis for providing retirement benefits to Ms.
Khan in the future.
Survivor's Pension
In the event of an employee's death, EOBI provides a survivor's pension to the
deceased employee's spouse and dependent children.
Example: After the unfortunate demise of Mr. Ahmed, EOBI provides a
survivor's pension to his widow and dependent children to support them
financially in the absence of Mr. Ahmed's income.
Invalidity Pension
EOBI also offers an invalidity pension to employees who become permanently
disabled and are unable to work due to a disability.
Example: Ms. Fatima, who became permanently disabled due to a workplace injury,
receives an invalidity pension from EOBI since she is unable to work anymore. This
pension helps her cover her living expenses despite her disability.
Old-Age Grant:
Apart from the pension, EOBI may provide a one-time lump sum payment known
as an old-age grant to eligible individuals who have reached retirement age but
have not completed the required years of service to qualify for a pension.
Example: Mr. Rahman, who reached retirement age but did not complete the
required years of service to qualify for a pension, receives an old-age grant from
EOBI as a one-time lump sum payment to support him in his retirement.
Administration EOBI:
is responsible for administering the entire social security scheme, including
collecting contributions, managing funds, determining eligibility criteria, and
disbursing benefits to eligible individuals.
Example: EOBI is responsible for collecting contributions from employers,
managing the funds efficiently, determining eligibility criteria for benefits, and
disbursing pensions and grants to eligible individuals in a timely manner.
Registration:
Employers are required to register their employees with EOBI and make regular
contributions to the fund on behalf of their employees.
Example: XYZ Corporation registers all its employees with EOBI as per the legal
requirement and ensures that EOBI contributions are made regularly on behalf of
each employee to secure their future retirement benefits.
Legal Framework:
EOBI operates under the Employees' Old-Age Benefits Act, 1976, which lays
down the legal framework for the institution's functions, powers, and
responsibilities.
Example: EOBI operates under the legal framework provided by the Employees'
Old-Age Benefits Act, 1976, which outlines the rights, obligations, and procedures
governing the provision of social security benefits to employees in Pakistan.
SUMMARY:
Overall, EOBI plays a crucial role in providing social security benefits to
employees in the private sector in Pakistan, ensuring their financial well-being
during retirement and in times of need.
Name: Arsalan ul Haq
Student ID: 19867
Introduction:
Excel and Power BI are two powerful tools developed by Microsoft that cater to
different aspects of data analysis and visualization. Excel is a versatile spreadsheet
application used for organizing and analyzing data, While Power BI is a robust
business analytics tool designed for interactive data visualization and business
intelligence. Both tools have their unique features and benefits, and understanding
how to leverage them effectively can greatly enhance data-driven decision-making
processes.
Uses:
Excel is commonly used for various tasks such as financial analysis, budgeting, data
entry, and basic data visualization. It allows users to perform calculations, create
charts and graphs, and organize data in tabular format. On the other hand, Power BI
is ideal for creating interactive reports and dashboards, performing advanced data
modeling, and analyzing large datasets. It can connect to multiple data sources,
transform and clean data, and generate insights through visualizations and analytics.
Benefits:
Excel:
Versatile:
Excel can handle a wide range of tasks, from simple calculations to complex data
analysis.
Familiarity:
Many users are already familiar with Excel's interface and functions, making it
easy to get started.
Accessibility:
Excel is available as part of the Microsoft Office suite and is widely used in
various industries and sectors dashboards that can be easily shared and
explored.
Advanced Analytics:
Power BI offers advanced data modeling and analytics capabilities, enabling users
to gain deepe r insights from their data.
Scalability:
Power BI can handle large datasets and is suitable for enterprise-level business
intelligence needs.
Example:
Consider a retail company that wants to analyze its sales data to identify trends and
opportunities for growth. The company can use Excel to organize and clean the
sales data, calculate metrics such as revenue and profit margins, and create basic
charts to visualize sales performance by region or product category.
Once the data is prepared in Excel, the company can import it into Power BI to
create interactive dashboards that provide real-time insights into sales performance.
Power BI can connect to additional data sources such as customer demographics or
market trends to enrich the analysis further. The company can then share these
dashboards with stakeholders across the organization, enabling informed decision-
making based on actionable insights.
Conclusion:
In conclusion, Excel and Power BI are both valuable tools for data analysis and
visualization, each offering its own set of features and benefits. While Excel is
suitable for basic data manipulation and visualization tasks, Power BI provides
more advanced capabilities for interactive reporting and business intelligence. By
understanding the strengths of each tool and how they complement each other,
organizations can leverage their data more effectively to drive informed decision-
making and achieve their business objectives.
HR Data Sources
Excel Spreadsheets
Power BI Desktop
Power BI Reports
Introduction:
Calculation sheets are more than just a tool for number crunching; they are a
medium to communicate complex data in a concise, understandable manner. By
infusing a humanistic approach into these sheets, we unlock a realm of benefits that
extend beyond mere calculations.
Enhanced Clarity:
Humanistic calculation sheets prioritize clarity over complexity. By using easy
and crisp language, these sheets ensure that anyone, regardless of their expertise,
can grasp the information effortlessly.
Example:
Instead of using technical jargon, a humanistic calculation sheet for budget
planning might state, "Projected Expenses" instead of "Forecasted Expenditures."
Improved Understanding:
Through the use of relatable language and real-life examples, humanistic
calculation sheets foster a deeper understanding of the data presented.
Example:
In a financial report, instead of solely presenting numbers, a humanistic approach
may include a brief narrative explaining the significance of those figures, such as
"Increased revenue by 10% due to successful marketing campaigns."
Empathy in Communication:
Humanistic calculation sheets consider the end-users' perspective, recognizing
that behind every number lies a human story. They convey information with
empathy, acknowledging the impact of decisions on individuals.
Example:
In a project cost analysis, instead of just stating the total expenses, a humanistic
approach may highlight the implications for stakeholders, such as "Investing in
sustainable practices not only reduces costs but also benefits the environment."
Encouraging Collaboration:
By making information accessible and understandable, humanistic
calculation sheets facilitate collaboration among team members, fostering a
sense of inclusivity and shared ownership.
Example:
A project timeline spreadsheet could include clear milestones and deadlines,
allowing team members to coordinate efforts effectively and support each other
in achieving goals.
Building Trust:
Humanistic calculation sheets build trust by being transparent and honest in their
communication. By presenting information in a straightforward manner, they
foster confidence in decision-making processes.
Example:
A sales performance report may include not only successful outcomes but also
areas for improvement, demonstrating a commitment to continuous growth
and honesty.
Conclusion:
Incorporating a humanistic approach into calculation sheets transforms them
from mere data repositories into powerful tools for communication and
collaboration. By prioritizing clarity, understanding, empathy, collaboration, and
trust, these sheets become catalysts for informed decision- making and positive
outcomes in any scenario.
Benefits of Calculation Sheet :
HR ANALYSIS: