Prolink Pro903ws 3kva Online Ups
Prolink Pro903ws 3kva Online Ups
This document is designed to aid you to get started with the device. If you experience problems following these
guides or need further information pertaining to the device, please visit our website at www.prolink2u.com. All
specifications are subject to the manufacturer’s configuration at the time of shipping and may change without
prior notice, written or otherwise.
Table of Contents
1-1. Transportation
     Please transport the UPS system only in the original package to protect against shock
        and impact.
1-2. Preparation
     Condensation may occur if the UPS system is moved directly from cold to warm
        environment. The UPS system must be absolutely dry before being installed. Please
        allow at least two hours for the UPS system to acclimate the environment.
     Do not install the UPS system near water or in moist environments.
     Do not install the UPS system where it would be exposed to direct sunlight or near
        heater.
     Do not block ventilation holes in the UPS housing.
1-3. Installation
     Do not connect appliances or devices which would overload the UPS system (e.g. laser
        printers) to the UPS output sockets.
     Place cables in such a way that no one can step on or trip over them.
     Do not connect domestic appliances such as hair dryers to UPS output sockets.
     The UPS can be operated by any individuals with no previous experience.
     Connect the UPS system only to an earthed shockproof outlet which must be easily
        accessible and close to the UPS system.
     Please use only VDE-tested, CE-marked mains cable (e.g. the mains cable of your
        computer) to connect the UPS system to the building wiring outlet (shockproof outlet).
     Please use only VDE-tested, CE-marked power cables to connect the loads to the UPS
        system.
     When installing the equipment, it should ensure that the sum of the leakage current of
        the UPS and the connected devices does not exceed 3.5mA.
1-4. Operation
     Do not disconnect the mains cable on the UPS system or the building wiring outlet
       (shockproof socket outlet) during operations since this would cancel the protective
       earthing of the UPS system and of all connected loads.
     The UPS system features its own, internal current source (batteries). The UPS output
       sockets or output terminals block may be electrically live even if the UPS system is not
       connected to the building wiring outlet.
     In order to fully disconnect the UPS system, first press the OFF/Enter button to
       disconnect the mains.
     Prevent no fluids or other foreign objects from inside of the UPS system.
                                               1
1-5. Maintenance, service and faults
     The UPS system operates with hazardous voltages. Repairs may be carried out only by
        qualified maintenance personnel.
     Caution - risk of electric shock. Even after the unit is disconnected from the mains
        (building wiring outlet), components inside the UPS system are still connected to the
        battery and electrically live and dangerous.
     Before carrying out any kind of service and/or maintenance, disconnect the batteries
        and verify that no current is present and no hazardous voltage exists in the terminals of
        high capability capacitor such as BUS-capacitors.
     Only persons are adequately familiar with batteries and with the required precautionary
        measures may replace batteries and supervise operations. Unauthorized persons must
        be kept well away from the batteries.
     Caution - risk of electric shock. The battery circuit is not isolated from the input
        voltage. Hazardous voltages may occur between the battery terminals and the ground.
        Before touching, please verify that no voltage is present!
     Batteries may cause electric shock and have a high short-circuit current. Please take
        the precautionary measures specified below and any other measures necessary when
        working with batteries:
      -remove wristwatches, rings and other metal objects
      -use only tools with insulated grips and handles.
     When changing batteries, install the same number and same type of batteries.
     Do not attempt to dispose of batteries by burning them. This could cause battery
        explosion.
     Do not open or destroy batteries. Escaping electrolyte can cause injury to the skin and
        eyes. It may be toxic.
     Please replace the fuse only with the same type and amperage in order to avoid fire
        hazards.
     Do not dismantle the UPS system.
     WARNING: This is a category C2 UPS product. In a residential environment, this
        product may cause radio interference, in which case the user many be required to take
        additional measures. (only for 220/230/240 VAC system)
   Only for 110/120 VAC system:
    NOTE: This equipment has been tested and found to comply with the limits for a Class
       A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
       provide reasonable protection against harmful interference when the equipment is
       operated in a commercial environment. This equipment generates, uses, and can
       radiate radio frequency energy and, if not installed and used in accordance with the
       instruction manual, may cause harmful interference to radio communications.
       Operation of this equipment in a residential area is likely to cause harmful interference
       in which case the user will be required to correct the interference at his own expense.
     WARNING: Changes or modifications not expressly approved by the party responsible
      for compliance could void the user's authority to operate the equipment.
                                               2
2. Installation and setup
NOTE: Before installation, please inspect the unit. Be sure that nothing inside the package is
damaged. Please keep the original package in a safe place for future use.
PRO902-WS
                                               3
PRO903-WS / PRO903-WS-96 / PRO902-WS-72
PRO901- WL
                                      4
PRO902-WL
PRO903-WL
                                     5
PRO901-WRS
PRO902-WRS
                            6
             Argentina Type
PRO903-WRS
PRO901-WRL
                                7
         Argentina Type
PRO902-WRL
Argentina Type
PRO903-WRL
                              8
1. AC input                       5. SNMP intelligent slot (option)
2. Input circuit breaker          6. External battery connection (only available for L model)
3. USB communication port         7. Output receptacles
4. RS-232 communication port      8. Output terminal
Rack-mount Installation
This UPS can be mounted in the 19” rack chassis. Please follow below steps to position this UPS.
Step 1                                                   Step 2
                                               9
Tower Installation
 Step 1                      Step 2                                   Step 3
If using rack UPS, the UPS is shipped out from factory without connecting battery wires for
safety consideration. Before installing the UPS, please follow below steps to re-connect battery
wires first.
Step 1                          Step 2                         Step 3
Remove front panel.            Connect the AC input and      Put the front panel back to the
                               re-connect battery wires.     unit.
                                               10
Step 2: UPS input connection
Plug the UPS into a two-pole, three-wire, grounded receptacle only. Avoid using extension
cords.
 For 200/208/220/230/240VAC models: The power cord is supplied in the UPS package.
 For 100/110/115/120/127VAC models: The power cord is attached to the UPS. The input
    plug is a NEMA 5-15P for 1K model and NEMA 5-20P for 2K model.
To allow for unattended UPS shutdown/start-up and status monitoring, connect the
communication cable one end to the USB/RS-232 port and the other to the communication port
of your PC. With the monitoring software installed, you can schedule UPS shutdown/start-up and
monitor UPS status through PC.
The UPS is equipped with intelligent slot perfect for either SNMP or AS400 card. When installing
either SNMP or AS400 card in the UPS, it will provide advanced communication and monitoring
options.
PS. USB port and RS-232 port can’t work at the same time.
                                                11
2-5 Battery replacement (Only for Rack UPS)
NOTICE: This rack UPS is equipped with internal batteries and user can replace the batteries
without shutting down the UPS or connected loads (hot-swappable battery design).
Replacement is a safe procedure, isolated from electrical hazards.
CAUTION!! Consider all warnings, cautions, and notes before replacing batteries.
Note: Upon battery disconnection, equipment is not protected from power outages.
Remove front panel.           Disconnect battery wires.            Pull out the battery box by
                                                                   removing two screws on the
                                                                   front panel.
Step 4                        Step 5                               Step 6
Remove the top cover of       After replacing the batteries, put   Re-connect the battery
battery box and replace the   the battery box back to original     wires.
inside batteries.             location and screw it tightly.
Step 7
                              Put the front panel back to the unit.
                                             12
2-6 Battery kit assembly (Option for Rack UPS)
NOTICE: Please assemble battery kit first before installing it inside of UPS. Please select correct
battery kit procedure below to assemble it.
2-battery kit
Step 1: Remove adhesive tapes.                 Step 2: Connect all battery terminals by
         Tapes                                 following below chart.
Step 3: Put assembled battery packs on         Step 4: Cover the other side of plastic shell as
one side of plastic shells.                    below chart. Then, battery kit is assembly well.
3-battery kit
Step 1: Remove adhesive tapes.                 Step 2: Connect all battery terminals by
                                               following below chart.
 Tapes
Tapes
Step 3: Put assembled battery packs on         Step 4: Cover the other side of plastic shell as
one side of plastic shells and insert one      below chart. Then, battery kit is assembly well.
more dummy battery on the space.
                                   Dummy
                                   battery
                                                13
  4-battery kit
  Step 1: Remove adhesive tapes.             Step 2: Connect all battery terminals by
                                             following below chart.
Tapes
Tapes
  Step 3: Put assembled battery packs on     Step 4: Cover the other side of plastic shell as
  one side of plastic shells.                below chart. Then, battery kit is assembly well.
  6-battery kit
  Step 1: Remove adhesive tapes.             Step 2: Connect all battery terminals by
                                             following below chart.
            Tapes
                                     Tapes
  Step 3: Put assembled battery packs on     Step 4: Cover the other side of plastic shell as
  one side of plastic shells.                below chart. Then, battery kit is assembly well.
                                              14
3. Operations
3-1. Button operation
     Button        Function
                  Turn on the UPS: Press and hold ON/Mute button for at least 2 seconds
                   to turn on the UPS.
                  Mute the alarm: When the UPS is on battery mode, press and hold this
                   button for at least 5 seconds to disable or enable the alarm system. But
                   it’s not applied to the situations when warnings or errors occur.
 ON/Mute Button
                  Up key: Press this button to display previous selection in UPS setting
                   mode.
                  Switch to UPS self-test mode: Press and hold ON/Mute button for 5
                   seconds to enter UPS self-testing while in AC mode, ECO mode, or
                   converter mode.
                  Turn off the UPS: Press and hold this button at least 2 seconds to turn
                   off the UPS. UPS will be in standby mode under power normal or
                   transfer to Bypass mode if the Bypass enable setting by pressing this
OFF/Enter Button
                   button.
                  Confirm selection key: Press this button to confirm selection in UPS
                   setting mode.
                  Switch LCD message: Press this button to change the LCD message for
                   input voltage, input frequency, battery voltage, output voltage and
                   output frequency. It will return back to default display when pausing
                   for 10 seconds.
  Select Button
                  Setting mode: Press and hold this button for 5 seconds to enter UPS
                   setting mode when UPS is in standby mode or bypass mode.
                  Down key: Press this button to display next selection in UPS setting
                   mode.
                  Switch to bypass mode: When the main power is normal, press
ON/Mute + Select   ON/Mute and Select buttons simultaneously for 5 seconds. Then UPS
     Button        will enter to bypass mode. This action will be ineffective when the
                   input voltage is out of acceptable range.
                                            15
Display                 Function
Remaining backup time information
                        Indicates the remaining backup time in pie chart.
                          Indicates the remaining backup time in numbers.
                          H: hours, M: minute, S: second
Fault information
                          Indicates that the warning and fault occurs.
                          Indicates the warning and fault codes, and the codes are listed in
                          details in 3-5 section.
Mute operation
                          Indicates that the UPS alarm is disabled.
Output & Battery voltage information
                          Indicates the output voltage, frequency or battery voltage.
                          Vac: output voltage, Vdc: battery voltage, Hz: frequency
Load information
                          Indicates the load level by 0-25%, 26-50%, 51-75%, and 76-100%.
                          Indicates overload.
                          Indicates the load or the UPS output is short circuit.
Mode operation information
                         Indicates the UPS connects to the mains.
Battery information
                          Indicates the Battery level by 0-25%, 26-50%, 51-75%, and
                          76-100%.
                                                 16
3-3. Audible Alarm
Battery Mode                              Sounding every 4 seconds
Low Battery                                Sounding every second
Overload                              Sounding twice every second
Fault                                       Continuously sounding
Bypass Mode                               Sounding every 10 seconds
Parameter 2 Parameter 3
                                            20
3-7. Faults Reference Code
Fault event                 Fault code   Icon   Fault event                Fault code   Icon
Bus start fail                   01        x    Inverter output short           14
Bus over                         02        x    Battery voltage too high        27
Bus under                        03        x    Battery voltage too low         28
Bus unbalance                    04        x    Over temperature                41       x
Inverter soft start failure      11        x    Overload                        43
Inverter voltage high            12        x    Charger failure                 45       x
Inverter voltage Low             13        x
Over Charge
                                                21
4. Troubleshooting
If the UPS system does not operate correctly, please solve the problem by using the table below.
             Symptom                       Possible cause                    Remedy
 No indication and alarm even        The AC input power is not Check if input power cord
 though the mains is normal.         connected well.                firmly connected to the
                                                                    mains.
                                     The AC input is connected Plug AC input power cord to
                                     to the UPS output.             AC input correctly.
 The icon      and      flashing on   The external or internal      Check if all batteries are
 LCD display and alarm is sounding    battery is incorrectly        connected well.
 every second.                        connected.
 Fault code is shown as 27 and the    Battery voltage is too high Contact your dealer.
                                      or the charger is fault.
 icon           is lighting on LCD
 display and alarm is continuously
 sounding.
 Fault code is shown as 28 and the    Battery voltage is too low Contact your dealer.
                                      or the charger is fault.
 icon           is lighting on LCD
 display and alarm is continuously
 sounding.
                                      UPS is overload               Remove excess loads from
 The icon      and         is
                                                                    UPS output.
 flashing on LCD display and alarm
                                   UPS is overloaded. Devices       Remove excess loads from
 is sounding twice every second.
                                   connected to the UPS are         UPS output.
                                   fed directly by the electrical
                                   network via the Bypass.
                                   After repetitive overloads,      Remove excess loads from
                                   the UPS is locked in the         UPS output first. Then shut
                                   Bypass mode. Connected           down the UPS and restart
                                   devices are fed directly by      it.
                                   the mains.
 Fault code is shown as 43 and The The UPS shut down                Remove excess loads from
                                   automatically because of         UPS output and restart it.
 icon           is lighting on LCD
                                   overload at the UPS output.
 display and alarm is continuously
 sounding.
 Fault code is shown as 14 and the The UPS shut down                Check output wiring and if
 icon          is lighting on LCD  automatically because            connected devices are in
 display and alarm is continuously short circuit occurs on the      short circuit status.
 sounding.                         UPS output.
 Fault code is shown as 01, 02, 03,   A UPS internal fault has Contact your dealer
 04, 11, 12, 13, 41 and 45 on LCD     occurred. There are two
 display and alarm is continuously    possible results:
 sounding.                            1. The load is still supplied,
                                      but directly from AC power
                                      via bypass.
                                      2. The load is no longer
                                      supplied by power.
                                               22
            Symptom                         Possible cause                     Remedy
 Battery backup time is shorter        Batteries are not fully        Charge the batteries for at
 than nominal value                    charged                        least 5 hours and then
                                                                      check capacity. If the
                                                                      problem still persists,
                                                                      consult your dealer.
                                       Batteries defect               Contact your dealer to
                                                                      replace the battery.
Storage
Before storing, charge the UPS 5 hours. Store the UPS covered and upright in a cool, dry
location. During storage, recharge the battery in accordance with the following table:
Storage Temperature               Recharge Frequency             Charging Duration
-25°C - 40°C                      Every 3 months                 1-2 hours
40°C - 45°C                       Every 2 months                 1-2 hours
                                                23
 6. Specifications
 Tower UPS
                                                                                                           PRO903-WS /
                                        PRO901-WS /         PRO902-WS /
MODEL                                                                           PRO902-WS -72              PRO903-WL /
                                         PRO901-WL           PRO902-WL
                                                                                                          PRO903-WS-96
CAPACITY*                              1000 VA / 800 W     2000 VA / 1600 W     2000 VA / 1600 W          3000 VA / 2400 W
INPUT
                                             85VAC/75VAC/65VAC/55VAC± 5% or 160VAC/140VAC/120VAC/110VAC± 5%
           Low Line Transfer                                          (Ambient Temp.<350C)
                                          ( based on load percentage 100% - 80 % / 80 % - 70 % / 70 - 60 % / 60 % - 0)
Voltage                                       95VAC/85VAC/75VAC/65VAC or 175VAC/155VAC/135VAC/125VAC ± 5 %
Range      Low Line Comeback                                          (Ambient Temp.<350C)
                                          ( based on load percentage 100% - 80 % / 80 % - 70 % / 70 - 60 % / 60 % - 0)
          High Line Transfer                                    145 VAC ± 5 % or 300 VAC ± 5 %
          High Line Comeback                                    140 VAC ± 5 % or 290 VAC ± 5 %
Frequency Range                                                            40Hz ~ 70 Hz
Phase                                                                Single phase with ground
Power Factor                                                 ≧ 0.99 @ nominal voltage (input voltage)
OUTPUT
Output voltage                                          100/110/115/120/127VAC or 200/208/220/230/240VAC
AC Voltage Regulation                                                    ± 1% (Batt. Mode)
Frequency Range                                            47 ~ 53 Hz or 57 ~ 63 Hz (Synchronized Range)
Frequency Range (Batt. Mode)                                     50 Hz ± 0.25 Hz or 60Hz ± 0.3 Hz
                                                                     Ambient Temp.<350C
                                     105%~110%: UPS shuts down after 10 minutes at battery mode or transfer to bypass when
                                                                     the utility is normal
Overload                              110%~130%: UPS shuts down after 1minute at battery mode or transfer to bypass when
                                                                     the utility is normal
                                      >130%:UPS shuts down after 3 seconds at battery mode or transfer to bypass when the
                                                                       utility is normal
Current Crest Ratio                                                            3:1
Harmonic Distortion                               ≦ 3 % THD (linear load); ≦ 6 % THD (non-linear load)
Transfer AC Mode to Batt. Mode                                                Zero
Time      Inverter to Bypass                                           4 ms (Typical)
Waveform (Batt. Mode)                                                  Pure Sinewave
EFFICIENCY
AC Mode                                       88%                 89%                              90%
Battery Mode                                  83%                 87%                              88%
BATTERY
          Battery Type                    12 V / 9 AH         12 V / 9 AH          12 V / 7 AH       12 V / 9 AH 12 V / 9 AH
          Numbers                              2                   4                    6                 6           8
Standard Recharge Time                                       4 hours recover to 90% capacity (Typical)
Model
         Charging Current                                                   1.0 A (max.)
                                                                                                                    109.4 VDC
           Charging Voltage             27.4 VDC ± 1%       54.7 VDC ± 1%              82.1 VDC ± 1%
                                                                                                                      ± 1%
           Battery Numbers                2         3              4                       -                6           8
Long-run Charging Current                      1.0A/2.0A/4.0A/6.0 A                        -             1.0A/2.0A/4.0A/6.0 A
Model*                                27.4 VDC 41.0VDC                                                   82.1 VDC   109.4VDC
         Charging Voltage                                   54.7 VDC ± 1%                  -
                                       ± 1%     ± 1%                                                       ± 1%       ± 1%
PHYSICAL
Standard Dimension, D X W X H(mm) 282 X 145 X 220            397 X 145 X 220                  421 X 190 X 318
Model     Net Weight (kgs)                     9.8                  17                  25.21              27.6        32.6
Long-run Dimension, D X W X H (mm) 282 x 145 x 220            397x 145 x 220              -                 397x 145 x 220
Model*    Net Weight (kgs)                 4.1       4.1            6.8                   -                 7.4         7.4
ENVIRONMENT
Operation Humidity                                             20-90 % RH @ 0- 40°C (non-condensing)
Noise Level                                                            Less than 50dBA @ 1 Meter
MANAGEMENT
Smart RS-232 or USB                             Supports Windows® 2000/2003/XP/Vista/2008/7/8, Linux, Unix and MAC
Optional SNMP                                          Power management from SNMP manager and web browser
 *Long-run model is only available in 200/208/220/230/240VAC systems.
 ** Derate capacity to 80% of capacity in Frequency converter mode or when the output voltage is adjusted to 100/200/208VAC.
 *** Product specifications are subject to change without further notice.
                                                             24
 Rack UPS
                                           PRO901-WRS /                   PRO902-WRS /                  PRO903-WRS /
MODEL
                                            PRO901-WRL                     PRO902-WRL                    PRO903-WRL
CAPACITY*                                  1000 VA / 800 W                2000 VA / 1600 W              3000 VA / 2400 W
INPUT
                                              85VAC/75VAC/65VAC/55VAC± 5% or 160VAC/140VAC/120VAC/110VAC± 5%
           Low Line Transfer                                           (Ambient Temp.<350C)
                                           ( based on load percentage 100% - 80 % / 80 % - 70 % / 70 - 60 % / 60 % - 0)
Voltage                                        95VAC/85VAC/75VAC/65VAC or 175VAC/155VAC/135VAC/125VAC ± 5 %
Range      Low Line Comeback                                           (Ambient Temp.<350C)
                                           ( based on load percentage 100% - 80 % / 80 % - 70 % / 70 - 60 % / 60 % - 0)
           High Line Transfer                                    145 VAC ± 5 % or 300 VAC ± 5 %
           High Line Comeback                                    140 VAC ± 5 % or 290 VAC ± 5 %
Frequency Range                                                             40Hz ~ 70 Hz
Phase                                                                 Single phase with ground
Power Factor                                                  ≧ 0.99 @ nominal voltage (input voltage)
OUTPUT
Output voltage                                          100/110/115/120/127VAC or 200/208/220/230/240VAC
AC Voltage Regulation                                                  ± 1% (Batt. Mode)
Frequency Range                                         47 ~ 53 Hz or 57 ~ 63 Hz (Synchronized Range)
Frequency Range (Batt. Mode)                                  50 Hz ± 0.25 Hz or 60Hz ± 0.3 Hz
                                                                      Ambient Temp.<350C
                                        105%~110%: UPS shuts down after 10 minutes at battery mode or transfer to bypass
                                                                   when the utility is normal
Overload                               110%~130%: UPS shuts down after 1minute at battery mode or transfer to bypass when
                                                                      the utility is normal
                                       >130%:UPS shuts down after 3 seconds at battery mode or transfer to bypass when the
                                                                         utility is normal
Current Crest Ratio                                                              3:1
Harmonic Distortion                                ≦ 3 % THD (linear load); ≦ 6 % THD (non-linear load)
Transfer AC Mode to Batt. Mode                                                  Zero
Time       Inverter to Bypass                                            4 ms (Typical)
Waveform (Batt. Mode)                                                    Pure Sinewave
EFFICIENCY
AC Mode                                           88%                           89%                           90%
Battery Mode                                      83%                           87%                           88%
BATTERY
           Battery Type                       12 V / 9 AH                 12 V / 9 AH                     12 V / 9 AH
           Numbers                                 2                            4                              6
Standard
           Recharge Time                                    4 hours recover to 90% capacity (Typical)
Model
           Charging Current                                               1.0 A (max.)
           Charging Voltage                 27.4 VDC ± 1%                54.7 VDC ± 1%                  82.1 VDC ± 1%
           Battery Numbers                   2           3          4           6          8            6             8
Long-run Charging Current                                             1.0A/2.0A/4.0A/6.0 A
Model                                    27.4 VDC     41.0VDC 54.7 VDC 82.1VDC 109.4VDC             82.1VDC       109.4VDC
           Charging Voltage
                                          ± 1%         ± 1%       ± 1%        ± 1%      ± 1%          ± 1%          ± 1%
PHYSICAL
Standard Dimension, D X W X H (mm)            310 x 438 x 88                 410 x 438 x 88               630 x 438 x 88
Model       Net Weight (kgs)                        12                             19                          29.3
Long-run Dimension, D X W X H (mm)            310 x 438 x 88                 410 x 438 x 88               410 x 438 x 88
Model       Net Weight (kgs)                         9                             12                          14.2
ENVIRONMENT
Operation Humidity                                               20-90 % RH @ 0- 40°C (non-condensing)
Noise Level                                                            Less than 50dBA @ 1 Meter
MANAGEMENT
Smart RS-232 or USB                              Supports Windows® 2000/2003/XP/Vista/2008/7/8, Linux, Unix and MAC
Optional SNMP                                           Power management from SNMP manager and web browser
 * Derate capacity to 80% of capacity in Frequency converter mode or when the output voltage is adjusted to 200/208VAC.
 Product specifications are subject to change without further notice.
                                                             25
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