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Courtney Tam: Kctam@uwaterloo - Ca

Courtney Tam is a product designer with experience at companies like Facebook, Cognite, and Microsoft, focusing on user onboarding and efficiency improvements. She has a strong skill set in design tools such as Figma and Illustrator, as well as development languages including HTML, CSS, and JavaScript. Tam also runs an Etsy shop selling custom marketing assets and has a background in Systems Design Engineering.

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Ahsaan Habib
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32 views1 page

Courtney Tam: Kctam@uwaterloo - Ca

Courtney Tam is a product designer with experience at companies like Facebook, Cognite, and Microsoft, focusing on user onboarding and efficiency improvements. She has a strong skill set in design tools such as Figma and Illustrator, as well as development languages including HTML, CSS, and JavaScript. Tam also runs an Etsy shop selling custom marketing assets and has a background in Systems Design Engineering.

Uploaded by

Ahsaan Habib
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Courtney Tam kctam@uwaterloo.

ca
4B Systems Design Engineering courtneytam.com

Product Designer | Facebook (Ads Manager) Tools


Design
• Increased completion of core setup tasks by 2.3% within a 1 month • Figma (4 years)
period with a new user onboarding experience
• Produced end-to-end workflows to illustrate various onboarding paths • Sketch (3 years)
tailored different user roles and business segments • Illustrator (5+ years)
• Photoshop (3 years)
Product Designer | Cognite (Asset Data Insight) • Principle for Mac (2 years)
• Framer (1 year)
• Increased efficiency by improving a timeseries analysis tool for process Development
engineers to monitor and evaluate sensor data
• Enabled engineers to define thresholds and alerts for timeseries data • HTML & CSS (4 years)
• Defined the arhitecture of a notification management system • Javascript (3 years)
• Python (2 years)
Lead Product Designer | Friendly Studio (Design Agency) • SQL (2 year)

• Flo Recruit: Designed an event scheduling system for recruiters Fun Fact
• Paperstreet: Designed concepts for an investor portfolio dashboard I own an Etsy Shop, selling custom
• Manage client relations and designer communication on client projects marketing assets. I enjoy analyzing
product trends and tinkering with
Product Designer | Microsoft (Office365 Shared Experiences) the SEO of my listings to testing
new strategies.
• Designed a tagging in-app tool for Office365 applications to handle file
management and retrieval for a cyclical user experience Education
• Conducted cognitive walkthroughs of experimental designs with 15-20 Systems Design Engineering
participants from Forrester Research and L.L. Bean
• User Center Design Research
Product Designer | Shopify ( Pre-Tools)
• User Interface Design
• Human Factors in Design
• Refactored the product's onboarding flow by pivoting the data gathered;
validated through user research, and Mixpanel analytics • Probability and Statistics
• Designed modular components to allow for scalability with heavy • Data Structures and Algorithms
consideration of technical constraints and database integration
Responsive Web Development
Web Applications Designer | Blindside Networks
Specialized in collaborative,
multi-user platforms in frontend
• Designed the BigBlueButton video platform to ensure usability on a developement using the Meteor
variety of devices and over 50 users per session
Framework and MongoDB
• Composed user stories through customer visits to direct the

architecture and interaction models of an analytics dashboard

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