Incedo Installation Guide
Incedo Installation Guide
EAC-M50
Installation Guide
                     Experience a safer
                     and more open world
                                           1
                          1 Introduction
                          Product Description
                          Incedo™ Business is ASSA ABLOY’s new access            For applications where multi-site and advanced
                          control system, optimised for small to medium-         access control functionality are a requirement, we
                          sized businesses yet easily upgraded to meet           developed Incedo Business Plus. This solution can
                          the demands of a large, multi-site organisation.       manage hundreds of sites, thousands of doors and
                          Designed around three core hardware                    tens of thousands of key holders from multiple
                          components and three software options, Incedo          workstations. Integrations with third-party CCTV
                          Business will meet your customer’s requirements        and elevator systems, plus visitor management
                          no matter how complex.                                 capability, make Incedo Business Plus ideal for
                                                                                 multiple, connected applications.
                          This powerful access control solution has features
                          which punch well above its weight. An Incedo           Finally Incedo Business Cloud hosted within ASSA
                          Business system is easy to install, configure and      ABLOY’s ultra-secure environment, offers additional
                          manage, thanks to its design and use of plug-and-      features over Incedo Business Plus, as well as giving
                          play hardware with simple in-field configuration.      the owner and an installation partner access to
                          The system offers many enterprise features             the system 24/7. No longer must you be on-site to
                          without the associated costs.                          amend configuration or access vital information to
                                                                                 run reports. Simply connect to your network from
                          Incedo Business Lite is an embedded application        a PC or tablet with internet access to take true, real-
                          included with every Cluster Controller. With no        time control of your Incedo Business system.
                          need for a dedicated PC or complicated software
                          to install, you simply browse to the controller on     Reliable and backed by a strong warranty, ASSA
                          your client’s network and begin to manage the          ABLOY puts access control from a trusted industry
                          system instantly. The interface is easy to use, with   leader within reach.
                          auto ID of hardware, simple configuration menus,
                          and multiple means of adding credentials to the
                          system. Incedo Business Lite is quick to set up and
                          ready to go.
                          2 System Specifications
  Note:                   Hardware capabilities (per EAC-M50 enclosure)
  ∙ Additional EAC-DM5
    Door Reader Modules   ∙ Feature          ∙ Specification
    are required
                                              1000 Lite
  ∙ See System
                            Max People        125000 Plus version
    Architecture – Best
                                              1000 Cloud (per instance)
    Practices on page 4
    for more details        Max Cards         3 Cards per Person
                          Our range of Wireless Aperio® door locks               For 32 doors, there can be any combination of
                          can be simply integrated with the EAC-M50              both wired and wireless Aperio locks or readers.
                          via a communication hub to connect
                          to Incedo Business, offering increased online
                          access control possibilities.
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                         3 What’s in the packaging?
EAC-M50 Contents
                         4 Installation preparation
*Note                    System requirements                                  Additional Hardware
Installation of Aperio   ∙ Compatible PC Browser                              ∙ ASSA ABLOY wired readers
units requires Aperio    ∙ Access to an Ethernet Network point or a router/   ∙ Aperio Door Locks*
AH30 communication         switch that will allow network connectivity        ∙ Electric strike locks and/or magnetic locks
hubs, commissioning      ∙ In the absence of any network, Incedo Business     ∙ Power supply with sufficient capacity
software and USB           Lite can be set up and administered by               to power the locks
dongle                     connecting a desktop/laptop PC directly to the     ∙ Push buttons for Request-to-Exit (REX)
                           Controller Module with an (uncrossed) network      ∙ Door Position Sensor (DPS)
                           cable                                              ∙ Mains power cable
                         ∙ Mains power with 3A fused spur                     ∙ Cable for Door Module readers, sufficient
                                                                                for the site (measure the site)
                         Suggested Tools                                      ∙ Cable for Door Position Sensor and Request-to-
                         ∙ Electric drill                                       Exit, sufficient for the site (measure the site)
                         ∙ Drill bits (Masonry / steel –                      ∙ Two 1K resistors for each sense line
                           to suit the site wall materials)
                         ∙ Screwdriver, small, flat
                         ∙ Wire strippers
                         ∙ Side cutters
                         ∙ Site plan (to lay out door and reader locations)
                                                                                                                                   3
                                 5 System Architecture.
                                 Best Practices
    entry and exit readers         cannot exceed the 8-door limit per enclosure.)
    or 8 entry readers                                                                                                                                                                                             DC
per enclosure
Network
TCP/IP
                                                      TCP/IP
                                                                   Reader Modules located in EAC-M50
Fused Spur
                                                EAC-M50
                                          Master Controller with
                                          3 additional EAC-DM5
                                                                             Exit                          Exit                                                                     Exit                          Exit
                                          Door Reader Modules               button
                                                                                                    DPS
                                                                                                          button
                                                                                                                                  DPS      DPS                              DPS
                                                                                                                                                                                   button
                                                                                                                                                                                                           DPS
                                                                                                                                                                                                                 button
                                                                                                                                                                                                                                         DPS
                                               All of 8 Reader
  Please refer to                                   Ports used
  reader manufactures
  documentation for
                                                                                     Entry reader                  Entry reader          Entry / Exit reader Entry / Exit reader            Entry reader                  Entry reader
  cable specification
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                            Wiring set up for Metal Enclosure Cluster Controller EAC-M50 -
                            12 doors (8 doors entry and 4 doors entry and exit only) Example.
Network
Fused Spur
                                                   EAC-M50
                                             Master Controller with
                                             3 additional EAC-DM5
                                             Door Reader Modules                                      Exit
                                                                                                     button
                                                                                                                                    Exit
                                                                                                                                   button
                                                                                                                                                                                                                           Exit
                                                                                                                                                                                                                          button
                                                                                                                                                                                                                                                         Exit
                                                                                                                                                                                                                                                        button
                                                                                                                             DPS                           DPS            DPS                                       DPS                           DPS                           DPS
Please refer to
reader manufacturers
documentation for                               RS485 Connection
                                                  AWG 24 Cable
cable specification
                                                                                                              Entry reader                  Entry reader              Entry / Exit reader Entry / Exit reader                      Entry reader                  Entry reader
Fused Spur
                                                    EAC-M50
                                              Slave Controller with
                                              3 additional EAC-DM5
                                              Door Reader Modules                                     Exit
                                                                                                     button
                                                                                                                                    Exit
                                                                                                                                   button
                                                                                                                                                                                                                           Exit
                                                                                                                                                                                                                          button
                                                                                                                                                                                                                                                         Exit
                                                                                                                                                                                                                                                        button
                                                                                                                             DPS                           DPS            DPS                                       DPS                           DPS                           DPS
                            (Can be up to
                            1 km away from the
                            Master EAC-M50)
                                                                                                              Entry reader                  Entry reader              Entry / Exit reader Entry / Exit reader                      Entry reader                  Entry reader
                           ∙ Lite version is connected by local network                                                                                     ∙ Plus version needs to be installed onto
                           ∙ Cloud version is connected via the Internet                                                                                      a server PC on the customers network
Network
                                                                                                                                                                                                                                         TCP/IP
                                                       TCP/IP                         RS485 Connection
                                                                                      AWG 24 Cable
Please refer to
reader manufacturers
documentation for
cable specification
                                             Entry reader                   Entry reader          Entry / Exit reader Entry / Exit reader                        Entry reader                  Entry reader
                           ∙ Any combination of single-reader or entry+exit-                                                                                ∙ Cloud version is connected via the Internet
                             reader doors is possible                                                                                                       ∙ Plus version needs to be installed onto
                           ∙ Lite version is connected by local network                                                                                       a server PC on the customers network
                                                                                                                                                                                                                                                                                      5
                               6 Mounting the EAC-M50
                                              RS485 from
                                         Master EAC-M50                       <150m cable
                                 (Up to 1000m to furthest
                                       Cluster Controller)
Fused spur
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                       Removal / Fitting the Lid
                       1. Select fasteners that are appropriate for the         6. Remove the lid from the enclosure
                          mounting surface (masonry/wood/ dry wall)                (as per instructions above)
2. Select the drill size appropriate for the fasteners 7. Mount the enclosure to the surface
                       3. Fix the Drilling Template against the chosen          8. Replace the lid (and plug the lid cable back in)
                          vertical surface making sure that the top edge           after the system wiring is complete, making sure
                          is horizontal. (Remember to allow 30 mm                  to re-attach the earth strap to the lid
                          clearance on the left of the EAC-M50 enclosure
                          to allow the door to hinge fully open)                9. Place the EAC-CR5 and EAC-DM5 Module
                                                                                   labels in the correct positions provided on
                       4. Centre punch the two mounting hole locations             the back page of the EAC-M50 Quick Install
                                                                                   Guide. The information on the labels will be
                       5. Drill holes of a diameter that is suitable               used during the door configuration process
                          for the fasteners                                        via Incedo Business Management software
                                                                                                                                         7
                          7 Wiring the System
                            Door
                                                2                 0.32 mm2           20    150 m
                            Contact
                            Request-
                                                2                 0.32 mm2           20    150 m
                            to-Exit
  *Replacement MOV’s       ∙ MOV Rating                              25V RMS 500A 77V Max Clamping*
  are available on
  Amazon or other
  good retailers
                                 COM
                                  NO
                                   NC
+12V 0V
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                          Supervised Inputs (Optional)
                          Incedo Business Lite can monitor the Door
                          Position Sensor (DPS) circuits for tampering
                          when resistors are installed.
                                                                                                          Inputs 1
                                                                                      0V
                                                                                      DPS
                                     1.000 Ohm
                                                             D
                                                                                                                     Input Status LEDs
                             *Earthing Terminal (ETH)        ETH
                                                                             12V            SHD
                                                                                 5V         HLD
                                                                             OV             BUZ
                                                                             D0             GRN
                                             Reader 1                                                                Reader 2
                                                                             RED            RED
                                            Terminals                                                                Terminals
                                                                            GRN             D0
                                                                            BUZ             Ov
                                                                            HLD             5V
                                                                            SHD             12V
                                                                                                                                              9
                                ∙ DIP Switch position                       ∙ Function
RET - Door #1
                                                                      RTE                     DPS
                                                                                                    *
                                                                      0V                       0V
                                                                      DPS                     RTE
                                                                   ON                    ON
                                DPS - Door #1                      1 2 3 4               1 2 3 4
                                                                                                                      RET - Door #2
                                                                           12V           SHD
                                                                            5V           HLD
                                                                            OV           BUZ
                               SHD
                               Cable shield drain
  Caution: Inadequate          Some strike locks and maglocks have built-in arc
  spark suppression can        suppression. Consult the installation information
  result in early failure of   for the locks you are using. It is recommended that
  relay contacts – and will    the MOV´s (supplied with the Door Reader Module)
  void the warranty on         are connected across any inductive local to the
  the affected EAC-DM5         load. NB: The supplied MOV´s are only suitable for
  Module                       12V applications.
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                          EAC-CR5 Controller Module
                          Cable Specifications
                                                                                                ∙ Max Cable
                          ∙ Application ∙ Conductors              ∙ Cross Section ∙ AWG
                                                                                                  Length
Note:
                                                                          RJ45 Network Socket
Any module that has
changes made to its DIP       Enclosure
Switch settings while       Anti-Tamper
                            (Pre-Wired)
already powered up                                                                               12V DC supply (Pre-Wired)
must be powered down
and powered up again.
                                                                                                 Earthing Terminal
This is because the
settings are only read
by the module during
the power up cycle
                                                                                                                                         11
  *Note:
                               ∙ DIP-switch Position             ∙ Function MODE
  ∙ Factory default is an
    absolute last resort
                                           ON
    Defaulting the                                               Incedo Business Lite Master Controller
    Controller Module
    will erase all Incedo                   1 2 3 4     0100
    Business Lite data,
                                           ON
    including any static
    IP address that has                                          Incedo Business Cloud Master Controller
                                            1 2 3 4
    been set up – so this                                0101
    address should be
    noted somewhere
                                            ON
    safe for future use                                          Incedo Business Lite
                                                                 and Cloud Slave Controller
                                            1 2 3 4
  ∙ The most likely reason                              0000
    for choosing to default
    a Control Module                                             *Special Function –
    would be when the                                            See the note on the next page.
    Incedo Business Lite IP
    address is accidentally                                      Factory Default Mode
                                           ON
    set outside of the
    mask, and Incedo                                             Set DIP Switch 1 to ON, cycle power to
                                            1 2 3 4
    Business Lite becomes                               1000     the Module, wait for Controller restart
    inaccessible                                                 (~20 seconds), and return DIP Switch
                                                                 1 to OFF. (Switches 2, & 4 position
  ∙ As long as the                                               do not affect the system)
    IP subnet of the
    Controller Module is
    the same as the PC/
    Laptop, the Firmware
    Upgrade Tool may be
    used to discover the      Earthing Terminal
    address and allow         The Controller and Reader Modules are sensitive
    you to login and set      to Electrostatic Discharges (ESD). Observe
    up an appropriate IP      precautions while handling the circuit board
    address. The Incedo       assemblies by using proper grounding straps and
    Business Firmware         handling precautions at all times.
    Upgrade Utility Tool is
    available for download    To furher protect against the harmful effects of
    from the “More            EMC and transients, a functional earth connection
    Documentation” link       point is provided as a screw terminal
    included on page 3        (see silkscreen marking: ETH).
                              System Backup
  *Note:                      Always back up the system data using the Incedo
  The Slave EAC-M50 is        Business Firmware Upgrade Utility Tool. This could
  NOT connected to            save you having to set up the system from scratch
  the Network                 again in the event of a system default, as described
  The total door count        above. The Access Manager Utility Tool is available
  may not exceed 16           for download from the “More Documentation” link
  doors when using one        included on page 3.
  master and one slave
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Mains supply Connection                                Connecting two EAC-M50 units via RS485
Mains Cable Specification                              Link the two Controller Modules by connecting
                                                       their RS485 Device terminals. Remember to set
∙ Connect the power cable to a non switched            the DIP Switches on the second Controller Module
  3 A fused spur which is local to the panel           (in the remote EAC-M50) to SLAVE (0000) – and
  andclearly identified                                remember to cycle the power to the module
                                                       in question if you have changed the DIP Switch
∙ Select a cable that is in accordance to National     Settings while it is already in the powered up state.
  Wiring code best practices of your local authority
1. Lay the mains cable from the mains outlet to the    7. Pull out the plastic tag from under the Lithium
   EAC-M50 enclosure, ensuring that the supply            Button Cell on the Controller Module’s PCB
   has been turned off, isolated and padlocked to
   avoid accidental re-energising                      8. Turn on the mains supply cable into the outlet
                                                          socket using a switched fuse spur and power up
2. Pass the mains cable through a gland in the            the installation
   enclosure wall and follow the route indicated
   by the yellow arrow. (It should pass behind the     9. The STAT (Status) LEDs on the Controller
   battery, if it were installed)                         and Reader Modules will flash rapidly for
                                                          approximately one second
3. Strip the ends mains cable, exposing 10 mm of
   the conductors                                      10. After one second the Controller STAT LED will
                                                          turn off during the booting process. The Reader
4. Press down on the terminal buttons while               Modules’ STAT LEDs will remain on constantly as
   threading each stripped wire end into its              long as a suitable supply voltage is present
   corresponding terminal
                                                       11. Once satisfied that there are no short circuits, it
5. Releasing the terminal button will clamp the            is now safe to connect the recommended
   stripped wire end in place                             12V battery (not included) using the EAC-M50’s
                                                           integrated spade terminal plugs
6. Take some time to thoroughly inspect all
   the wiring and correct any mistakes before
   progressing to the next step
    Lid Earth
   Cable Plug
                                Compatibility
                                Before commencing network setup, be sure                 1. Click Start>Control Panel
                                that the operating system and browser are
                                supported. At time of writing, Incedo Business Lite      2. Click the “Network and Sharing Centre icon”
                                compatibility includes the following full releases
                                (or later):                                              3. Select “Local Area Connection”
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… Incedo Business Lite will open on the “Live!” Screen:
Required Settings
Using the menu-driven interface (paths shown on
the next page) complete these steps:
5. Add/Manage people
                                                          15
                          Function Paths
                          The menu headings are displayed in the menu
                          ribbon – these give you access to the functions:
                          About
                          ∙ Browser Application Version
                          ∙ Web Application Version
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                           9 Electrical Specifications
Type Slow-blow
Rating 6.3 A
Inter-Module Communications
∙ Connector ∙ Purpose
                                                                                            17
                          Network
∙ Connector ∙ Purpose
Relays
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Inter-Module Communications
∙ Connector ∙ Purpose
Reader Port
                                                                               19
                             10 FAQ
                             Fail Safe versus Fail Secure                                Can Incedo Business Lite handle separated
                             Electrically controlled locks fall in to one                secure areas?
                             of two categories:                                          Yes it can:
                             1. Locks that require power to lock (with loss of           All access control administration is performed via
                                power, these are unlocked, allowing                      the EAC-M50 Master.
                                EVERYBODY access)
                                                                                         The EAC-M50 Slave has offline capability
                             2. Locks that require power to unlock (with loss of         (between controllers only).
                                power, these are locked, allowing
                                NOBODY access)                                           ∙ This means that access control in the remote area
                                                                                           will continue to function normally in the event of
                             The first is considered fail SAFE, as people can still        a break in the RS485 cable
                             escape the building, and help can get in, should
                             some misfortune occur.                                      ∙ The cable break event will be logged on the
                                                                                           EAC-M50 Master
                             The second is considered fail SECURE, as intruders
                             cannot just walk in when power is lost.                     ∙ When the RS485 cable is restored, Incedo
                                                                                           Business Lite event log will be updated with any
                                                                                           events that happened on the slave side while the
                               Which lock to use                                           cable was broken
                               Mag locks are inherently Fail Safe, as they require
                               power to lock.                                            ∙ Incedo Business Lite system event logs will reveal
                                                                                           where a person has been spending their time
                               Strike locks are available in Fail Safe as well as Fail
                               Secure versions, but are most often Fail Secure.
                                                                                                               Master
  *The Slave APB only          Caution:                                                                                                       *
  works when connected         ∙ There is another level that should also
                                                                                                    APB Door
  to the Master Controller       be considered.
                                                                                                                        INSIDE
                              What relay terminals to use                                  RS485
                              The relays on the EAC-DM5 Module should be
                              switching power from an independent source,
                                                                                                                                   APB Door
                              and so a similar principle also applies to your
                              choice of Normally Open (NO) or Normally                                                      APB Door
                                                                                                               Slave
                              Closed (NC) relay terminals:
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11 End User Licence Agreement
                                                                                                              21
                          third parties to which the Licensee has provided      Documentation as being redistributable solely as
                          the Software, whether                                 part of a Licensee App.
                          1.3 Except as expressly set forth in Section 2(a),    (b) Licensee may not use the Software for time-
                          only object code, machine-readable versions of        sharing, outsourcing, service bureau, or managed
                          the Software are licensed to Licensee hereunder,      service provider purposes, or otherwise make
                          and Licensee has no rights under this EULA to the     the Software available to third parties for their
                          source code versions of the Software. Licensee        commercial purposes, unless expressly authorized
                          may use, reproduce and internally distribute          in writing by ASSA ABLOY.
                          the Software and the Documentation solely in
                          connection with and as reasonably necessary for       (c) Licensee acknowledges that the Software in
                          Licensee’s authorized use of the Software and for     source code form remains a confidential trade
                          backup and archive purposes; provided, however,       secret of ASSA ABLOY and/or its third party licensors
                          that Licensee may not copy any Software that is       (“Licensors”). Licensee may not reverse engineer,
                          installed, embedded or otherwise resident in any      decipher, decompile, modify or disassemble the
                          Hardware products. Subject ASSA ABLOY’s prior         Software or otherwise attempt to derive the source
                          authorization in writing and to the foregoing         code of the Software, incorporate the Software in
                          license grant and terms and conditions of this        whole or in part in any other software or product,
                          EULA, Licensee may make the Software and              or develop derivative works of the Software or
                          Documentation available to a third party to           allow others to do so, or to attempt to do any of
                          operate the Software on behalf of Licensee,           the foregoing (except and only to the extent the
                          provided that Licensee shall be fully liable for      foregoing restrictions are prohibited by applicable
                          such third party’s compliance with the terms and      law notwithstanding this limitation).
                          conditions of this EULA.
                                                                                (d) Licensee shall not use or access the Software for
                          1.4 PLEASE READ THE INSTRUCTIONS FOR USE OF           benchmarking or competitive analysis, or in order
                          THE SOFTWARE: The licensee’s rights in accordance     to build a similar or competitive product or service.
                          with this EULA are also subject to Licensee’s
                          compliance with the instructions provided by          (e) Except as expressly stated herein, no part
                          ASSA ABLOY at the time of purchase and on its         of the Software or Documentation may be
                          website at www.assaabloyopeningsolutions.com          copied, reproduced, distributed, republished,
                                                                                downloaded, displayed, posted or transmitted
                          2. Restrictions                                       in any form or by any means, including but not
                          The license rights granted in this EULA are subject   limited to electronic, mechanical, photocopying,
                          to the following restrictions:                        recording or other means.
                          (a) Other than in accordance with section 1.3,        (f) Any future release, update, or other addition
                          Licensee may not sell, license, sublicense, lend,     to functionality of the Software shall be subject
                          rent, lease, assign, distribute, host, outsource,     to the terms of this EULA, unless ASSA ABLOY
                          disclose or otherwise commercially exploit            expressly states otherwise.
                          the Software or otherwise transfer or make
                          available the Software to a third party; provided,    (g) Licensee shall not disclose or publish the results
                          however, that if any sample code or application       of any performance, functional, or other evaluation
                          programming interfaces are provided by                or benchmarking of the Software to any third party
                          ASSA ABLOY with or as part of the Software            without the prior written consent of ASSA ABLOY.
                          (hereunder, “API’s”) for the purpose of enabling
                          interoperability between the Software and an          (h) If the Software or Hardware product uses
                          application developed by or for Licensee (“Licensee   a volume license key or other method to limit
                          App”), Licensee may distribute those portions         the volume of use of the product, Licensee shall
                          of the API’s that are marked or identified in the     not disable, bypass or otherwise circumvent the
                                                                                operation of such key or method.
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(i) For some Software or Hardware products, there        ASSA ABLOY may at its option: i) choose to decline
are additional product-specific restrictions set forth   to provide support to Hardware or Software that
in the applicable product addendum attached to or        is more than one (1) version behind the current
referenced in this EULA. In the event of any conflict    version of the Software as offered by ASSA ABLOY;
between the terms of this EULA and the terms of          or ii) may charge the Licensee for continued
any applicable product addendum, the terms of the        support for Software or Hardware that is more
product addendum shall be controlling.                   than one (1) version behind the current version of
                                                         the Software as offered by ASSA ABLOY.
(j) All use shall be in compliance with applicable
law, including without limitation all local laws,        3.4 Unauthorized Support. ASSA ABLOY or ASSA
such as building codes and regulations.                  ABLOY’s authorized reseller reserves the right
                                                         to charge additionally for support, where the
3. Support                                               activity or fault requiring such support is found
3.1 Support. During the term of this EULA and            to be due to the provision of support to the
subject to Licensee’s payment of Purchase Price          Licensee by third parties not authorized by ASSA
for the Hardware, ASSA ABLOY or ASSA ABLOY’s             ABLOY or ASSA ABLOY’s authorized reseller to
authorized reseller will make technical support          provide such support.
and software maintenance available to Licensee on
ASSA ABLOY’s then current terms (“Support”).             4. Certification and Audit
                                                         Licensee shall use commercially reasonable efforts to
3.2 Procurement and Support of System.                   implement measures to monitor and ensure all users
Licensee is responsible for procuring, installing        of the Software comply with the restrictions and
and maintaining the hardware or software                 limitations of this EULA. At ASSA ABLOY’s written
infrastructure, including a suitable operating           request, but not more frequently than once annually
system environment (collectively the “System”),          during the term of this EULA, Licensee shall certify
required for the proper operation of the Software.       to ASSA ABLOY, in a writing signed by Licensee’s
Licensee acknowledges that updates to the                authorized representative, Licensee’s compliance
Software provided as part of Support may require         with the terms of this EULA, and provide ASSA
modification or upgrades to certain components           ABLOY a list of (a) the number of users by country,
of the System in order to utilize such updates, and      and (b) the locations and types of the systems on
that Licensee is solely responsible for obtaining        which it operates or has installed the Software.
such software and hardware modification                  ASSA ABLOY reserves the right to audit Licensee’s
or upgrades from the applicable suppliers or             use of the Software no more than once annually,
manufacturers.                                           per Licensee site, at ASSA ABLOY’s expense. ASSA
                                                         ABLOY shall schedule any audit at least fifteen (15)
3.3 Updates and Modifications. The Licensee              days in advance. Any such audit shall be conducted
acknowledges that they may be required from              during regular business hours at Licensee’s facilities
time to time, to install updates to use the              and shall not unreasonably interfere with Licensee’s
Hardware and the Software and the Licensee               business activities. If such audit reveals that Licensee
agrees to promptly install any updates that ASSA         has underpaid fees to ASSA ABLOY, Licensee shall
ABLOY introduces. The Licensee’s continued use           promptly pay to ASSA ABLOY such fees at the prices
of the Hardware and Software represents the              previously agreed to for such Software and, if the
Licensee’s consent to these updates. Updates             underpayment is greater than five percent (5%),
and modifications will be made available to the          Licensee shall also reimburse ASSA ABLOY for its
Licensee via the ASSA ABLOY website at www.              reasonable costs of the audit.
assaabloyopeningsolutions.com. ASSA ABLOY
will provide support to Hardware and Software
that is no more than one (1) version (e.g., where
version 3 is the current version, version 2 would be
supported, but not version 1) behind the current
version of the Software as offered by ASSA ABLOY.
                                                                                                                    23
                          5. Ownership                                            7. Warranty and Disclaimers
                          5.1 All right, title, and interest, including all       7.1 Limited Warranty. ASSA ABLOY warrants that
                          intellectual property rights, in and to the Software    for a period of ninety (90) days from the date the
                          and Documentation (and all copies thereof) shall        Hardware with Software embedded is purchased
                          be owned and retained by ASSA ABLOY or its              by Licensee or downloaded by Licensee, whichever
                          Licensors. Any rights not expressly granted by          is earlier, that: the Software will, when properly
                          ASSA ABLOY in this EULA are reserved. All Software      used on an operating system for which it was
                          is licensed and not sold, and any reference to “sale”   designed, perform substantially in accordance with
                          or “purchase” shall mean the purchase of a license      the functions described in the Documentation;
                          to the Software as set forth herein. Licensee may       and (b) the Software will perform substantially in
                          not remove, modify or otherwise tamper with             accordance with the then-current Documentation,
                          any copyright, trademark, proprietary rights            provided that such Software is properly used by
                          notices, labeling, legend, disclaimer or warning        Licensee in accordance with such Documentation
                          notices included in or embedded in any part of the      and this EULA. If Licensee discovers within
                          Software or Documentation or in any copy made           this warranty period that the Software fails to
                          of the Software or Documentation The Software           substantially conform to the Documentation,
                          may contain or be distributed with open source          Licensee must follow the Hardware return
                          software which may be covered by a different            instructions described in the Documentation or
                          license. Licensee agrees that all open source           otherwise communicated to the Licensee by ASSA
                          software shall be and shall remain subject to the       ABLOY or ASSA ABLOY’s reseller.
                          terms and conditions under which it is provided,
                          and Licensee shall be responsible for compliance        7.2 Remedies. ASSA ABLOY’s sole and exclusive
                          with such terms. Additional information regarding       liability and Licensee’s sole and exclusive remedy
                          open source licenses is available at                    under this limited warranty shall be, at ASSA ABLOY’s
                          www.assaabloyopeningsolutions.com.                      election, either: (a) replacement of the media
                                                                                  if defective, or (b) ASSA ABLOY’s commercially
                          5.2 Nothing in this EULA shall be deemed to             reasonable effort to repair or replace the Software
                          give the Licensee any rights in the trademarks,         or the Hardware to make the Software perform
                          service marks, patents, trade secrets, confidential     substantially in accordance with the accompanying
                          information, copyrights or other intellectual           Documentation, if the Software as initially delivered
                          property rights of ASSA ABLOY or any third party        is non-conforming. In the event ASSA ABLOY is
                          licensor, and Licensee shall be strictly prohibited     unable to remedy the non-conformity and such non-
                          from using the name, trademarks or service marks        conformity materially affects the functionality of
                          of ASSA ABLOY or any third party licensor in            the Software, Licensee may promptly terminate the
                          Licensee’s promotion or publicity without ASSA          Software license applicable to the non-conforming
                          ABLOY’s prior express written approval.                 Software/Hardware and return such Hardware and
                                                                                  any applicable Documentation to ASSA ABLOY or
                          6. License Fee                                          ASSA ABLOY’s authorized reseller in accordance with
                          Licensee acknowledges that the rights granted           the Hardware return instructions described in the
                          to Licensee under this EULA are conditional on          Documentation or otherwise communicated to the
                          Licensee’s timely payment of the Purchase Price         Licensee by ASSA ABLOY or ASSA ABLOY’s reseller.
                          for the Hardware payable to ASSA ABLOY, as the          The above remedies are available only if ASSA ABLOY
                          case may be, payable to ASSA ABLOY’s reseller. The      or ASSA ABLOY’s authorized reseller is promptly
                          Software is embedded in the Hardware and as             notified in writing within the ninety (90) day
                          such no separate license fee is paid by Licensee, the   warranty period. Any replacement Software will be
                          Licence is granted on the condition that the Purchase   warranted for the remainder of the original warranty
                          Price for the Hardware has been paid in full.           period, or for thirty (30) days, whichever is longer.
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Software is at the Licensee’s sole risk and that the    8. Taxes and duties
entire risk as to satisfactory quality, performance,    Licensee agrees to pay, and indemnify ASSA ABLOY
accuracy and effort is with the Licensee and to the     from claims for, any local, state or national tax
maximum extent permitted by law, the software is        (exclusive of taxes based on net income), duty,
provided on an “as-is” basis. ASSA ABLOY provides       tariff or other impost related to or arising from the
limited warranties and remedies solely as set           transaction contemplated by this EULA.
forth in its limited warranty with respect to the
Hardware only                                           9.Limitation of Liability
                                                        ASSA ABLOY, its licensors, agents, suppliers,
7.4 Restrictions and Exclusions. ASSA ABLOY does        distributors or resellers shall not be liable
not warrant that the Software will meet Licensee’s      whatsoever for any indirect, incidental, special,
requirements or will operate in combination             consequential or punitive damages, including
with other software or hardware which may be            without limitation damages for lost profits,
selected for use by Licensee, or that the operation     data or loss of use, diminution in value, business
of the Software will be uninterrupted or error-         interruption, loss of revenues, or procurement of
free. This limited warranty is VOID if failure of the   replacement software, however incurred by the
Software is due to accident, negligence, abuse,         licensee or any third party, whether in an action
improper installation or misuse of the Software, or     in contract or tort, even if such party has been
installation on incompatible hardware or use with       advised of the possibility of such damages. To the
incompatible software.                                  maximum extent permitted by law, ASSA ABLOY’s
                                                        licensors disclaim all damages of any kind. Except
7.5 Disclaimers. To the maximum extent                  for any indemnification provided herein, the
permitted by law, the warranties stated above           aggregate and cumulative liability of ASSA ABLOY
are exclusive and in lieu of all other warranties       for damages under this eula shall not exceed
and conditions, whether express, implied or             the amount of the fees paid by licensee for the
statutory, including without limitation the             software licensed under this eula.
implied warranties of merchantability, non-
infringement, fitness for a particular purpose,         10. Limitations on Claims
title or quality of service. ASSA ABLOY does            The Licensee agree that, unless prohibited by
not warrant that use of the licensed software           law, any claim or cause of action arising out of or
will be uninterrupted or error-free, compatible         related to use of the Software, or reliance on this
with the licensee’s system, computers or mobile         EULA, must be filed within one (1) year after such
devices, that defects will be corrected, or that        claim or cause of action arose or be forever barred,
the software is free of malware, viruses or other       regardless of any time limit set forth in any statute
harmful components. If applicable law requires          or law to the contrary.
any warranties with respect to the software, then
to the maximum extent allowed by law, all such          11. Indemnification
warranties are limited in duration to ninety (90)       Licensee agrees to indemnify, hold harmless
days from the date of download or purchase,             and defend ASSA ABLOY, ASSA ABLOY’s resellers
whichever is earlier.                                   and each of ASSA ABLOY’s third party licensor’s
                                                        respective affiliates, officers, directors,
No warranties shall arise under this eula from          shareholders, employees, authorized resellers,
course of dealing or usage of trade. ASSA               agents and other representatives from all
ABLOY does not warrant that the software or             claims, defence costs (including, but not limited
documentation is free of third party claims of          to, legal fees), judgments, settlements and
infringement or misappropriation of intellectual        other expenses arising from or relating to the
property rights.                                        use or misuse of the Software, the Hardware
                                                        incorporating the Software, provision of services
                                                        (including, but not limited to support), or
                                                        the licensee’s negligence, willful misconduct,
                                                        criminal conduct or breach of this EULA.
                                                                                                                25
                          12. IP Indemnity                                          modify the Software so as to be non-infringing,
                          12.1 Indemnity. ASSA ABLOY will defend Licensee           provided that the replacement Software provides
                          from and against any claim brought by a third             substantially similar functionality; (b) obtain for
                          party against Licensee to the extent such claim           Licensee a license to continue using the Software;
                          alleges that the Software directly infringes any          or (c) if non-infringing product or a license to
                          intellectual property rights of such third party          use the Software cannot be obtained upon
                          (“Claim”), and will pay all costs, damages and            commercially reasonable terms, as determined
                          expenses (including reasonable legal fees) finally        solely by ASSA ABLOY, ASSA ABLOY may (i)
                          awarded against Licensee by a court of competent          terminate the license for the affected Software (as
                          jurisdiction or agreed to in a written settlement         applicable) and (ii) upon return of the Software by
                          agreement signed by ASSA ABLOY arising out of             Licensee or certification of its destruction, refund
                          such Claim; provided that Licensee: (a) gives ASSA        a pro-rated portion of the license fees or other
                          ABLOY prompt written notice upon learning of a            charges paid by Licensee to ASSA ABLOY (or its
                          Claim or potential Claim; (b) allows ASSA ABLOY           affiliate company) for such Software (for perpetual
                          to assume sole control of the defense of such             licenses, as depreciated on a four-year straight-line
                          Claim and all related settlement negotiations;            basis and for term limited licenses, for the unused
                          and (c) reasonably cooperates with ASSA ABLOY,            remainder of the term) and, if applicable, the
                          at ASSA ABLOY’s request and expense, in the               unused portion of any prepaid support fees that
                          defense or settlement of the Claim, including             directly relate to such Software.
                          the provision of all assistance, information and
                          authority reasonably requested by ASSA ABLOY.             12.3 Limitation and Exclusive Remedy. The indemnity
                          Notwithstanding the foregoing, ASSA ABLOY shall           provided herein states ASSA ABLOY’s and its affiliate
                          have no liability for any claim of infringement           companies’ entire liability and Licensee’s sole and
                          based in whole or in part on (i) the use of a             exclusive remedy for any claim of intellectual property
                          superseded or altered release of the Software             infringement by, or with respect to, the Software.
                          to the extent that the infringement would have
                          been avoided by the use of a current unaltered            13. Export
                          release of the Software provided by ASSA ABLOY            Licensee may not export or re-export the
                          or its affiliates to Licensee, (ii) the modification of   Software in violation of any applicable laws or
                          the Software by anyone other than ASSA ABLOY              regulations including but not limited to those of
                          or its authorized agents to the extent that the           the United States of America and the European
                          infringement would have been avoided but for              Union. In addition, if the Software is identified as
                          such modification, (iii) the use of the Software          export controlled items under the export laws
                          other than in accordance with the documentation           of the United States of America or the European
                          accompanying the Software or the applicable               Union, Licensee represents and warrants that it
                          license agreement, (iv) the combination of the            is not a citizen of, or otherwise located within,
                          Software with other software or hardware not              an embargoed nation and that he/she is not
                          provided by ASSA ABLOY, where the combination             otherwise prohibited under applicable export
                          causes the infringement and not the Software              laws from receiving the Software. Moreover if
                          standing alone, (v) third party software, including       Licensee’s acquisition of the Software is subject to
                          open source software, incorporated in the                 the laws of the United States of America, Licensee
                          Software, or (vi) product features based on               represents and warrants that he/she will comply
                          published standards where there was no non-               with any specific restrictions and regulations that
                          infringing way to implement such standards.               might be applicable to all contracts or agreements
                                                                                    (including but not limited to the reproduction
                          12.2 Additional Remedies. If the Software, or             of the “restricted rights” proprietary notices and/
                          any material portion thereof, is held by a court          or legends) concluded with the United States
                          of competent jurisdiction to infringe, or if ASSA         government or its agents and representatives.
                          ABLOY believes that the Software may be subject           All rights to use the Software are granted on the
                          to a Claim or held to infringe, ASSA ABLOY shall,         condition that those rights are forfeited if Licensee
                          in its discretion and at its expense (a) replace or       fail to comply with the terms of this EULA.
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14. Third Party Software Component                       are working on an Authorized Project and have
License Terms                                            a “need to-know” such Confidential Information,
To the extent there are any third party software         and shall advise any recipients of Confidential
components licensed to ASSA ABLOY by Licensors           Information that it is to be used only as expressly
included in the Software, such components                authorized in the Agreement. Licensee shall not
shall be licensed as part of the Software in             disclose Confidential Information or otherwise
accordance with the terms and conditions of this         make any Confidential Information available to
EULA. Such Licensors may provide additional              any other of Licensee’s employees or to any third
rights, requirements and notices (which rights,          parties without the express written consent of
requirements and notices can be found in a               ASSA ABLOY. Licensee agrees to segregate, to the
readme file or product addendum or are otherwise         extent it can be reasonably done, the Confidential
distributed with the Software), and nothing herein       Information from the confidential information
shall alter or limit any such additional rights,         and materials of others in order to prevent
requirements or notices provided to Licensee by          commingling. Licensee shall take reasonable
such Licensors.                                          security measures, which measures shall be at
                                                         least as great as the measures Licensee uses to
15. Term and Termination of License                      keep Licensee’s own confidential information
The term applicable to Licensee’s use of the             secure (but in any case using no less than a
Software shall be perpetual unless indicated             reasonable degree of care), to hold the Software,
otherwise in the Purchase Documents. ASSA                Documentation and any other Confidential
ABLOY may terminate this EULA and Licensee’s             Information in strict confidence and safe custody.
corresponding right to use the Software in the           ASSA ABLOY may request, in which case Licensee
event Licensee breaches a material obligation            agrees to comply with, certain reasonable security
under this EULA and fails to cure such breach            measures as part of the use of the Software and
within thirty (30) days after ASSA ABLOY sends           Documentation. This clause shall not apply to any
written notice describing the breach if such             information that is in or comes into the public
breach is capable of being cured, or immediately         domain, or was in Licensee’s lawful possession
if the breach is not capable of being cured. Upon        before receipt or which Licensee develops
any termination of this EULA, or if Licensee             independently and without breach of this clause.
should discontinue using the Software or give            Licensee acknowledges that monetary damages
up personal use and control of the computers or          may not be a sufficient remedy for unauthorized
other hardware on which the Software is installed,       disclosure of Confidential Information, and that
Licensee shall destroy all copies of the Software,       ASSA ABLOY shall be entitled, without waiving
Documentation, and any related materials in any          any other rights or remedies, to such injunctive or
form. The parties’ rights and obligations under          other equitable relief as may be deemed proper by
Sections 2, 4, 5, 7.4, and 8, 9, 10, 11, 12, 16 and 17   a court of competent jurisdiction.
shall survive any termination of this EULA.
                                                         17.General
16. Confidential Information                             17.1 Entire Agreement. This EULA, together with
Licensee agrees that the Software (including, for        any Documentation and any attached and/or
the avoidance of doubt, any Source Code that             referenced addenda, exhibits and schedules,
is licensed to Licensee) and Documentation are           constitutes the complete agreement between the
proprietary to and the confidential information          parties and supersedes all prior or contemporaneous
of ASSA ABLOY or, as the case may be, ASSA               agreements or representations, written or oral,
ABLOY’s resellers, and that all such information         concerning the subject matter of this EULA.
and any related communications (collectively,
“Confidential Information”) are confidential and a       17.2 Amendments and Modifications to this EULA.
fundamental and important trade secret of ASSA           Licensee agrees that ASSA ABLOY may modify
ABLOY and/or ASSA ABLOY’s resellers. If Licensee is      this EULA from time to time, and that Licensee’s
a business user, Licensee shall disclose Confidential    right to support and use of the Software is
Information only to Licensee’s employees who             conditioned on an ongoing basis with Licensee’s
                                                                                                               27
                          compliance with the then-current version of             merger, acquisition, change of control, operation
                          this EULA. ASSA ABLOY will provide notification         of law or otherwise, without the express prior
                          of any material revisions or modifications to           written authorization from ASSA ABLOY, which
                          this EULA by posting a notice or new version of         may withhold consent in its sole discretion.
                          this EULA on the ASSA ABLOY website at www.             Any attempt by Licensee to assign, delegate or
                          assaabloyopeningsolutions.com., or by providing         otherwise transfer this EULA in violation of the
                          direct notice in a communication to the Licensee),      foregoing restrictions shall be a breach and ASSA
                          or otherwise in some manner through the website         ABLOY shall have the right, in addition to any other
                          or Software that ASSA ABLOY in its sole discretion      remedy available at law or in equity, to terminate
                          deems reasonably. The modifications will be             this EULA at any time subsequent to such breach.
                          effective upon the 30th day following notice of         ASSA ABLOY may assign and/or transfer this EULA
                          such amendment being available to all users of          in whole or in part to its successors or to any third
                          the Software. By continuing to use the Software         party or entity acquiring all or substantially all of
                          or support after revisions become effective,            ASSA ABLOY’s assets.
                          Licensee agrees to be bound by the revised EULA.
                          If Licensee does not agree to the new EULA, it          17.5 Waiver. All waivers by ASSA ABLOY will be
                          should cease using the applicable Software. No          effective only if in writing. Any waiver or failure by
                          other act, document (including Licensee’s purchase      ASSA ABLOY to enforce any provision of this EULA
                          order or other Licensee document), usage or custom      on one occasion will not be deemed a waiver of
                          shall be deemed to amend or modify this EULA. If        any other provision or of such provision on any
                          any of these provisions are held to be unenforceable    other occasion.
                          in any jurisdiction for any reason, such provision
                          shall be reformed only to the extent necessary to       17.6 Notices. Except as otherwise provided herein,
                          make it enforceable, and such decision shall not        all notices, consents, requests, instructions,
                          affect the enforceability (a) of such provision under   approvals and other communications made,
                          other circumstances or jurisdictions, or (b) of the     required, or permitted under this EULA will be
                          remaining provisions hereof under all circumstances     given at the addresses set forth in the Order
                          or jurisdictions.                                       Form, by (i) personal service, deemed effective
                                                                                  on the reported delivery date; (ii) recognized
                          17.3 Governing Law and Jurisdiction. These terms        international or overnight courier, deemed
                          and conditions, and interpretation thereof, will be     effective on reported delivery date; or (iii) email
                          governed by the laws of the England and Wales,          transmission against receipt confirmation, deemed
                          without regard to conflicts of laws principles.         effective on delivery date confirmation.
                          Any action under or relating to this EULA shall be
                          brought solely in the English courts and each party     17.7 Severability. If any part of this EULA is found
                          hereby submits to the personal jurisdiction of such     by a court of competent jurisdiction or other
                          courts, except that ASSA ABLOY may seek relief in       competent authority to be invalid, unlawful or
                          any court of competent jurisdiction to protect or       unenforceable then such part will be severed from
                          enforce its intellectual property and proprietary       the remainder of this EULA, which will continue
                          rights. The United Nations Convention on                to be valid and enforceable to the fullest extent
                          Contracts for the International Sale of Goods shall     permitted by Applicable Law. The invalid or
                          not apply to this EULA. The parties acknowledge         unenforceable part or provision shall be replaced
                          that they require that this EULA be drawn up in         with a provision which accomplishes, to the extent
                          the English language only. Any translation of this      possible, the original business purpose of such part
                          Agreement is done for local requirements and in         or provision in a valid and enforceable manner.
                          the event of a dispute between the English and
                          any non-English version, the English version of this
                          Agreement will govern.
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12 Copyright and Trademarks
Copyright
© 2020 ASSA ABLOY Corporation/ASSA ABLOY AB.
All rights reserved.
Trademarks
ASSA ABLOY, HID, the HID Brick logo and SEOS
are trademarks or registered trademarks of ASSA
ABLOY, ASSA ABLOY AB, or its affiliate(s) in the US
and other countries and may not be used without
permission. All other trademarks, service marks,
and product or service names are trademarks or
registered trademarks of their respective owners.
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                          13 Notes
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31
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of people experience a more open world.
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