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Ir Report

This document is an installation/service report from Nexapp Technologies Pvt Ltd detailing the installation of network equipment for a client. It includes sections for client information, action taken during the installation, product descriptions, and satisfaction ratings. The report captures important technical details and client feedback regarding the service provided.

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bhavin
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60 views1 page

Ir Report

This document is an installation/service report from Nexapp Technologies Pvt Ltd detailing the installation of network equipment for a client. It includes sections for client information, action taken during the installation, product descriptions, and satisfaction ratings. The report captures important technical details and client feedback regarding the service provided.

Uploaded by

bhavin
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Nexapp Technologies Pvt Ltd.

403, 4th Floor, 577/A/1, Suyog Center, Gultekadi,


Pune - 411037, Maharashtra

www.nexapp.co.in Tel - 020-67629999 E-mail: techsupport@nexapp.co.in


INSTALLATION/ SERVICE REPORT
CLIENT'S NAME:
ADDRESS:
STATUS OF CALL: Installation POC Maintenance Other
ACTION TAKEN –
Router Installed Successfully Implemented
Software Tested Data card Installed
Auto failover Tested - ○ BB ○ MPLS ○ SERIAL ○ RF ○ DATACARD / SIM ○ V-SAT
Link Performance ○ Neutral ○ Good ○ Better ○ Best
UPS Availability Earthing Status Network Rack Availability
Network Device Connected with UPS Power Source
Installation Snapshots (Photos)
○ Pole/Tower/Antenna ○ Cable Routing ○ Device Installed in Network rack
○ URL opening ○ Uptime on Single / both link ○ Speed test on both SIM
Other :

PRODUCT DESCRIPTION -
Router Model no: SIM Number 1…………………………………SKU…...
Router Serial no: SIM Number 2…………………………………SKU…...
Router SKU: Antenna SKU 1…………………………………………….
Data card / SIM SKU: Antenna SKU 2……………………………………………...
Broadband info:
BB vendor ID: BB installation Date:
ENGINEER CUSTOMER
Name: Nam Name:
Arrival Time: e Designation:
Departure Time: Contact no:
Contact no.: Email:
Date: Signature Date: Signature

HOW SATISFIED ARE YOU WITH OUR SERVICE CALL?

MOST SATISFIED SATISFIED NEUTRAL DISSATISFIED

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