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Menges Draffted

The report outlines the practical attachment experience of a student at Ethio Telecom's purchasing section, focusing on procurement processes and supplier management. Key activities included supplier evaluation, inventory management, and contract negotiation, leading to insights on the importance of technology integration and collaboration in procurement. Recommendations for improvement emphasize enhancing efficiency through e-procurement systems and fostering interdepartmental cooperation.

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0% found this document useful (0 votes)
14 views24 pages

Menges Draffted

The report outlines the practical attachment experience of a student at Ethio Telecom's purchasing section, focusing on procurement processes and supplier management. Key activities included supplier evaluation, inventory management, and contract negotiation, leading to insights on the importance of technology integration and collaboration in procurement. Recommendations for improvement emphasize enhancing efficiency through e-procurement systems and fostering interdepartmental cooperation.

Uploaded by

gebmele
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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MEKELLE UNIVERSTY

COLLEGE OF BUSINESS AND ECONOMICS


LOGISTICS AND SUPPLY CHAIN MANAGEMENT DEPARTMENT

Practical Attachment Report of the purchasing process of Ethio Telecom semen


region

Student Name: mengistu tlahun

Student ID: cbe/ur 178707/12

Academic Year:4th year 1st semister

Academic Supervisor’s Name: Mr Teshemo

Date of Submission:

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Declaration

I declare that this report is my original work and has not been submitted
elsewhere for any academic purpose

Student Signature: __________________

Date: ____________________

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2 Approval Page
Supervisor’s Signature: __________________

Comments:
____________________________________________________________

Date of Approval: ____________________

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3 Acknowledgements
I would like to express my sincere gratitude to Ethio Telecom for providing me
with the opportunity to undertake my practical attachment in the purchasing
section Special thanks to my supervisor Mr teshemo desta and my department&
colleagues for their support and guidance throughout my attachment period

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3 Executive Summary
During my practical attachment in the Sourcing Department of Ethio Telecom, I aimed to gain a
comprehensive understanding of procurement processes within a leading telecommunications company
The primary objectives included ,understand the purchasing processes, practices with in the
organization,familiarizing myself with supplier evaluation, inventory management, cost analysis, and
contract negotiationThroughout my attachment, I engaged in various activities that provided hands-on
experience in the procurement cycle I assisted in the supplier evaluation process, where I learned how
Ethio Telecom assesses potential vendors based on criteria such as financial stability, quality compliance,
and operational capabilities Additionally, I participated in inventory management practices, observing
how the department maintains optimal stock levels to ensure uninterrupted operationsKey findings
from my experience highlighted the critical importance of thorough supplier evaluation and effective
cost analysis I discovered that careful budgeting and spending reviews can lead to significant cost
savings while maintaining quality standards Furthermore, I recognized that strong negotiation skills are
essential for securing favorable contract terms with suppliersBased on my observations, I recommend
Ethio Telecom consider further integration of technology in their procurement processes, particularly
through e-procurement systems, to enhance efficiency and transparency Additionally, fostering closer
collaboration with other departments could streamline operations and align procurement strategies
with overall organizational goalsIn generally my attachment at Ethio Telecom's Sourcing Department
provided invaluable insights into effective procurement practices and equipped me with practical skills
essential for a successful career in supply chain management

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Table of Contents

1 Introduction

- Background of the Attachment

- Objectives of the Attachment

- Scope of the Report

2 Organizational Profile

- Organizational Structure

- Functions and Operations

3 Activities Undertaken During the Attachment

- Roles and Responsibilities

- Daily/Weekly Activities

- Key Projects or Assignments

4 Observations and Learning Outcomes

- Challenges Faced

- Skills Acquired

- Industry Practices Observed

5 Critical Analysis

6 Conclusions and Recommendations

- Conclusions

- Recommendations to the Organization

- Recommendations to the Academic Program

7 Appendices

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chapter: one
Introduction
1.1 Background of the attachment
Ethio Telecom is the leading telecommunications service provider in Ethiopia, offering a range of
services including mobile telephony, internet, and data solutions The organization is committed to
enhancing the telecommunications infrastructure in the country

1.2 Objectives of the Attachment


The primary objectives of my practical attachment were:

 To gain hands-on experience in purchasing processes

 To understand supplier management and procurement strategies

 To analyze the effectiveness of the purchasing section in meeting organizational goals

 Gain a comprehensive understanding of the procurement lifecycle, including needs assessment,


supplier selection, contract negotiation, and order management

 Learn about supplier relationship management, including how to evaluate supplier performance
and maintain effective communication with suppliers

 Develop skills in analyzing procurement data, preparing reports, and utilizing data to make
informed decisions regarding purchasing strategies

 Understand the legal and regulatory framework governing procurement practices, including
ethical considerations and compliance requirements

 Work collaboratively with cross-functional teams, such as finance, operations, and logistics, to
understand how procurement impacts overall business objectives

 Participate in specific procurement projects or initiatives, learning project management


techniques and tools applicable to procurement activities

 Learn how to conduct cost analyses, understand budgeting processes related to procurement,
and identify opportunities for cost savings

 Enhance communication, negotiation, and interpersonal skills through interactions with team
members, suppliers, and other stakeholders

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 Identify areas for improvement in procurement processes and suggest actionable
recommendations based on observations and analysis

 Build professional relationships with colleagues, mentors, and industry professionals that can
provide insights into career development in procurement etc

1.3 Scope of the Report

This report covers the activities I undertook during my attachment, the observations I made, and the
skills I acquired in the purchasing section of Ethio Telecom

chapter: two
Organizational profile
2.1 Organizational Structure
The purchasing section operates under the procurement department, which is responsible for sourcing
and acquiring goods and services Key departments include:

 Procurement Planning

 Supplier Management

 inventory Control

2.2 Functions and Operations


Ethio Telecom's purchasing section focuses on strategic sourcing, vendor selection, contract
negotiations

 The purchasing department of Ethio Telecom plays a crucial role in the overall supply chain
management and logistics activities of the organization Below are the key functions and
operations of ethio telecom purchasing section

Functions of Supply Chain Management in Ethio Telecom's Purchasing Department

1 Demand Planning and Forecasting:

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 Analyzing historical data and market trends to predict future demand for telecommunications
products and services

 Collaborating with various departments (eg, sales, marketing) to gather insights that inform
accurate demand forecasting

2 Supplier Selection and Management:

 Identifying potential suppliers through market research and supplier assessments

 Evaluating suppliers based on criteria such as price, quality, reliability, and service capabilities

 Establishing and maintaining relationships with suppliers to ensure a steady supply of goods
and services

3 procurement strategy development

 Developing procurement strategies that align with the company's goals and objectives

 Implementing best practices in procurement processes to enhance efficiency and cost-


effectiveness

4 Contract Management:

 Drafting, negotiating, and managing contracts with suppliers to ensure favorable terms and
conditions

 Monitoring compliance with contract terms and addressing any issues that arise during the
contract lifecycle

5 sourcing and Purchasing:

 Executing purchase orders based on demand forecasts and inventory levels

 Ensuring timely procurement of goods and services to meet operational needs

6 Quality Assurance:

 Establishing quality standards for purchased goods and services

 Conducting quality checks upon receipt of materials to ensure they meet specified
requirements

7 Logistics Coordination:

 Coordinating with logistics teams to manage the transportation and delivery of goods from
suppliers to various locations within Ethio Telecom’s operations

 Ensuring that logistics operations align with procurement schedules for timely delivery

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- Operations in Logistics Activities

1 Transportation Management:

 Selecting appropriate transportation modes (road, air, sea) based on cost, speed, and
reliability

 Coordinating shipment schedules to align with procurement timelines

2 Warehouse Management:

 Overseeing warehousing operations to ensure efficient storage, handling, and distribution of


telecommunications equipment and supplies

 Implementing inventory tracking systems to facilitate real-time monitoring of stock levels

3 Order Fulfillment:

 Processing orders from different departments within Ethio Telecom and ensuring timely
delivery of required materials

 Managing returns and exchanges efficiently when necessary

4 Supplier Performance Evaluation:

 Regularly assessing supplier performance based on delivery times, quality of goods, and
service levels

 Providing feedback to suppliers for continuous improvement

5 Cost Management:

 Analyzing transportation and logistics costs to identify areas for cost reduction

 Negotiating freight rates and terms with logistics providers to optimize expenses

6 Risk Management:

 Identifying potential risks in the supply chain (eg, supplier disruptions, natural disasters) and
developing contingency plans

 Ensuring compliance with regulations related to procurement and logistics activities

In generally The purchasing department of Ethio Telecom is integral to the organization’s supply chain
management and logistics operations By effectively managing supplier relationships,optimizing
procurement processes, and ensuring efficient logistics coordination, the department contributes
significantly to the overall operational success of Ethio Telecom This comprehensive approach not only

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enhances efficiency but also supports the company in delivering high-quality telecommunications
services to its customers

chapter: three
Activities Undertaken During the Attachment
3.1 Roles and Responsibilities
During my attachment, I assisted in various tasks, including:

-Roles and Responsibilities in the Procurement Section

1 Supplier Management:

Identify and evaluate potential suppliers

Maintain relationships with existing suppliers and conduct regular performance reviews

2 Purchase Order Management:

Create and issue purchase orders based on approved requisitions

Track the status of purchase orders and ensure timely delivery of goods and services

3 Contract Negotiation:

Negotiate terms and conditions with suppliers to secure favorable agreements

Draft and manage contracts to ensure compliance with company policies

4 Cost Analysis:

Analyze procurement costs and identify opportunities for savings

Prepare reports on procurement activities and expenditures

5 Quality Assurance:

Ensure that procured goods meet quality standards

Address any quality issues with suppliers promptly

6 Documentation and Compliance:

Maintain accurate records of procurement activities

Ensure compliance with internal policies and external regulations

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- Participating in procurement meetings

3.2 Activities

Weekly Activities

Weeks Activities

Week 1 Orientation and training on procurement


processes

Week 2 Supplier evaluation and market research

Week 3 Assisting in drafting purchase orders

Week e4 Participating in procurement meeting and


discussion

3.3 Key Projects or Assignments


During my attachment in the purchasing section of Ethio Telecom, I had the opportunity to work on
several projects and assignments that contributed to improving procurement processes and addressing
specific challenges Below are the details and significance of these projects:

1 Supplier Performance Evaluation System

Details:

I was involved in developing a comprehensive supplier performance evaluation system This project
included creating key performance indicators (KPIs) to assess suppliers based on criteria such as quality,
delivery time, cost competitiveness, and responsiveness We conducted surveys and gathered feedback
from internal stakeholders who interacted with suppliers to ensure a holistic evaluation

Significance:

Improved Supplier Selection: The evaluation system enabled the procurement team to make informed
decisions when selecting suppliers, leading to better quality products and services

Enhanced Supplier Relationships: By providing constructive feedback to suppliers, we fostered


collaboration and encouraged continuous improvement, ultimately strengthening supplier relationships

Cost Savings: Identifying underperforming suppliers allowed Ethio Telecom to renegotiate contracts or
seek alternative sources, resulting in potential cost savings

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2 Streamlining the Purchase Order Process

Details:

I participated in a project aimed at streamlining the purchase order (PO) process This involved mapping
out the existing workflow, identifying bottlenecks, and proposing solutions for improvement We
implemented an electronic purchase order system that automated approvals and notifications

Significance:

Increased Efficiency: The automation of the PO process reduced processing times significantly, allowing
for quicker order placements and deliveries

Reduced Errors: Automation minimized manual entry errors, leading to more accurate orders and
improved inventory management

Enhanced Transparency: The new system provided real-time tracking of purchase orders, increasing
transparency for all stakeholders involved in the procurement process

3 Sustainability Sourcing Initiative

Details:

I contributed to a sustainability sourcing initiative aimed at evaluating suppliers based on their


environmental practices This involved researching potential suppliers' sustainability certifications and
practices and integrating these criteria into our procurement decision-making process

Significance:

Corporate Social Responsibility: This initiative aligned Ethio Telecom's procurement practices with its
commitment to corporate social responsibility, enhancing its reputation in the market

Long-Term Cost Savings: Sustainable sourcing often leads to long-term cost savings through reduced
waste and improved resource efficiency

Risk Mitigation: By sourcing from environmentally responsible suppliers, we mitigated risks associated
with regulatory compliance and potential reputational damage

5 Training Program for Procurement Staff

Details:I assisted in designing and implementing a training program for procurement staff focused on
best practices in purchasing and negotiation skills The program included workshops, case studies, and
role-playing exercises

Significance:

Skill Development: The training program enhanced the skills and knowledge of the procurement team,
leading to improved negotiation outcomes and supplier engagement

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Cohesive Teamwork: It fostered a culture of collaboration and continuous learning within the
procurement section, ultimately improving overall team performance

Increased Confidence: Staff members reported increased confidence in their purchasing decisions,
which contributed to more strategic sourcing initiatives

In generally the projects I engaged in during my attachment at Ethio Telecom's purchasing section not
only addressed specific challenges but also contributed to broader organizational goals Through these
experiences, I gained valuable insights into procurement best practices and the importance of
continuous improvement in supply chain management The significance of these initiatives lies in their

ability to enhance operational efficiency, reduce costs, improve supplier relationships, and align
procurement practices with sustainability objectives

Chapter:four
Observations and Learning Outcomes
4.1 Challenges Faced
I encountered challenges such as

 understanding complex procurement regulations

 navigating supplier negotiations

 inefficiencies in purchasing processes

 poor suppuler relationship

 lack of strategic alignment

 increase riscks in the processes time

 limited data sharing and analysis

 challenges in cost magt

 reduced innovation

 employee frustration & low morale

 in adequate training & devt

 shortage of confidence in my responsibility and etc

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4.2 Skills Acquired
I acquired skills

 I learning how to negotiate contracts & price with suppliers

 I understanding how to evaluate & mange suppliers r/ships includes; performance assessment
& communication

 gaining skills researching market trends ,pricing & potencail suppliers to make in formed
purchasing decisions

 Learning to analysis procurement data & reports to identify cost saving opportunities &
improve procurement strategies

 Lfamiliarity with contract terms condions & compliance issues as well as how to draft & review
contracts

 developing the ability to conduct cost benefit analysis to determine the most economical
purchasing options

 gaining experience includeing time lines & deliverables

 enhansing verbal & written communication skills though interaction with suppliers ,stake
holders & team members

 Learning to addresses challenges that arise during the procurement processes ,such as; supply
chain ditruption or vender issues

 I gaining in sights in to the entire procurement life cycle ,includes; requisitioning ,


sourcing ,purchasing & payment processes

 I learning about legal & regulatory requirement related to procurement practices

 I working with cross functional teams to understand how procurement interacts with other sept
like ; finance ,operation, invent magt and etc

 I familiarity with procurement software & tools that stream line purchasing processes &
manege suppliers information and etc I acquiring more skills & experience from the internship
at ethio telecom semen region in purchasing or sourcing section

4.3 Industry Practices Observed


During my stay in the procurement section of Ethio Telecom, I observed the importance of maintaing
strong relationships with suppliers and the need for transparency in procurement processesblow
analyzed some l observed

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1 Supplier Relationship Management (SRM)

Observation:

Ethio Telecom places a strong emphasis on building and maintaining long-term relationships with key
suppliers Regular meetings and performance evaluations are conducted to ensure that suppliers meet
quality, delivery, and service expectations

Trend:

There is a shift towards strategic partnerships rather than transactional relationships This includes
collaborative planning and joint problem-solving initiatives aimed at enhancing supply chain resilience

2 Digital Transformation in Procurement

Observation:

The organization is increasingly adopting digital tools and platforms for procurement processes This
includes the use of e-procurement systems that streamline purchase requisitions, order management,
and supplier communications

Trend:

The integration of technology in logistics and supply chain practices is becoming more prevalent,
allowing for real-time tracking of orders, automated reporting, and enhanced data analytics capabilities
This digital transformation helps in making informed decisions based on accurate data

3 Sustainability Initiatives

Observation:

Sustainability is becoming a key consideration in procurement decisions Ethio Telecom is increasingly


sourcing materials and services from suppliers who adhere to environmentally friendly practices

Trend:

There is a noticeable shift towards sustainable supply chain practices, including the evaluation of
suppliers based on their environmental impact This trend reflects a broader industry movement towards
corporate social responsibility (CSR) and sustainable sourcing

4 Risk Management Strategies

Observation:

The procurement section has implemented risk management strategies to address potential disruptions
in the supply chain This includes diversifying suppliers to mitigate risks associated with reliance on single
sources

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Trend:

In response to global supply chain challenges, there is an increasing focus on developing robust risk
management frameworks Organizations are investing in contingency planning, scenario analysis, and
supplier audits to enhance resilience against unforeseen disruptions

5 Continuous Improvement Culture

Observation:

There is a strong culture of continuous improvement within the procurement section Regular feedback
loops are established to assess procurement processes and identify areas for enhancement

Trend:

Lean principles are being adopted to eliminate waste and improve efficiency in supply chain operations
This includes process mapping, value stream analysis, and employee training programs aimed at
fostering a culture of innovation

6 Collaborative Supply Chain Planning

Observation:

Ethio Telecom engages in collaborative planning with key stakeholders across the supply chain, including
suppliers and internal departments This ensures alignment on demand forecasts, production schedules,
and inventory levels

Trend:

The trend towards integrated supply chain planning is gaining traction, with organizations recognizing
the importance of collaboration for improved responsiveness and agility in meeting customer demands

In generally the logistics and supply chain practices observed during my stay in the procurement section
of Ethio Telecom reflect a proactive approach to managing procurement activities in a dynamic
environment The organization is adapting to emerging trends by leveraging technology, fostering
supplier relationships, emphasizing sustainability, and implementing risk management strategies These
practices not only enhance operational efficiency but also position Ethio Telecom as a forward-thinking
player in the telecommunications sector

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Chapter: five
Critical Analysis
The theoretical knowledge gained from my academic studies was applied in real-life procurement
scenarios For instance, concepts of strategic sourcing were evident in the supplier selection process,
highlighting the relevance of academic principles in practice

- In line with this theoretical understanding, I contributed to a sustainability sourcing initiative at Ethio
Telecom We assessed potential suppliers based on their environmental practices and certifications This
commitment to sustainability not only aligned with corporate social responsibility goals but also
positioned Ethio Telecom as a leader in ethical procurement within the telecommunications industry

During my attachment at Ethio Telecom in the purchasing section, I had the opportunity to apply various
theoretical concepts and knowledge gained from my academic program in a practical setting Below, I
analyze how specific theories and principles were integrated into the procurement processes at Ethio
Telecom, particularly in sourcing selection

- Supplier Selection Criteria

Theoretical Knowledge:

From my studies, I learned about various supplier selection criteria, including quality, cost, delivery, and
service Theoretical frameworks such as the Analytic Hierarchy Process (AHP) were introduced to
prioritize these criteria based on organizational needs

Application in Practice:

At Ethio Telecom, I participated in the development of a supplier selection matrix that incorporated
these theoretical criteria We evaluated potential suppliers based on their performance against the
established benchmarks This systematic approach allowed us to make informed decisions and select
suppliers who aligned with our organizational goals

- Total Cost of Ownership (TCO)

Theoretical Knowledge:

The concept of Total Cost of Ownership (TCO) emphasizes that the purchase price is only one
component of the overall cost of acquiring a product or service TCO includes acquisition costs, operating
costs, maintenance costs, and disposal costs

Application in Practice:

In evaluating suppliers for specific telecommunications equipment, I applied the TCO framework to
assess not only the initial purchase price but also the long-term costs associated with maintenance and

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operational efficiency This analysis helped Ethio Telecom select suppliers who offered better long-term
value rather than just the lowest upfront cost

- Negotiation Strategies

Theoretical Knowledge:

My academic program covered various negotiation strategies and tactics, including interest-based
negotiation and the importance of understanding both parties' needs

Application in Practice:

During contract negotiations with suppliers, I utilized interest-based negotiation techniques to identify
mutual benefits By focusing on shared interests, we were able to secure favorable terms while
maintaining positive relationships with suppliers This approach was instrumental in achieving win-win
outcomes that benefited both Ethio Telecom and its partners

Supplier Relationship Management (SRM)

Theoretical Knowledge:

The importance of Supplier Relationship Management (SRM) was a key focus in my coursework I learned
about the significance of building strategic partnerships with suppliers for long-term success

Application in Practice:

At Ethio Telecom, I assisted in developing a supplier performance evaluation system that facilitated
ongoing communication and feedback with suppliers By establishing clear performance metrics and
regularly reviewing supplier performance, we fostered stronger relationships and encouraged
continuous improvement This application of SRM principles enhanced collaboration and trust between
Ethio Telecom and its suppliers

In generally overall, the integration of theoretical knowledge from my academic program into practical
applications at Ethio Telecom significantly enhanced the procurement processes within the purchasing
section By applying concepts such as supplier selection criteria, TCO, negotiation strategies, inventory
management principles, SRM, and sustainability practices, I contributed to more effective sourcing
decisions that aligned with the organization's strategic objectives This experience reinforced the value of
bridging theory with practice in the field of procurement and supply chain management

- The purchasing section of Ethio Telecom plays a critical role in the company's overall supply chain
strategies, policies, and operations Given the dynamic nature of the telecommunications industry,
where technology evolves rapidly and customer demands shift, the effectiveness of supply chain
management directly impacts the company's ability to deliver quality services and maintain competitive
advantage Below, I discuss the relevance of Ethio Telecom's purchasing section strategies, policies, and
operations to the overall organization

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1 Alignment with Corporate Objectives

Relevance:

The purchasing section's strategies and policies are designed to align with Ethio Telecom's broader
corporate objectives, such as improving service delivery, expanding network coverage, and enhancing
customer satisfaction By ensuring that procurement decisions support these goals, the purchasing
function contributes to the overall strategic direction of the company

Impact:

When procurement strategies prioritize suppliers that can provide innovative technologies or services
that enhance network performance, it directly supports Ethio Telecom's commitment to being a leader
in telecommunications This alignment ensures that resources are allocated efficiently and effectively
towards initiatives that drive growth

2 Cost Management and Efficiency

Relevance:

Effective supply chain strategies within the purchasing section focus on cost management and
operational efficiency Policies that emphasize Total Cost of Ownership (TCO) and strategic sourcing
enable Ethio Telecom to minimize expenses while maximizing value from suppliers

Impact:

By optimizing procurement processes and negotiating favorable terms with suppliers, Ethio Telecom can
lower its operational costs This cost efficiency allows the company to invest more in network expansion
and technology upgrades, ultimately enhancing its service offerings and competitiveness in the market

3 Risk Management

Relevance:

The purchasing section plays a vital role in identifying and mitigating risks within the supply chain
Strategies that include supplier diversification, performance monitoring, and contingency planning help
Ethio Telecom navigate challenges such as supply disruptions or price volatility

Impact:

By proactively managing risks associated with suppliers and procurement processes, Ethio Telecom can
maintain service continuity and protect its reputation This resilience is essential in a sector where
service reliability is paramount to customer satisfaction

4 Supplier Relationship Management (SRM)

Relevance:

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The purchasing section's focus on building strong relationships with suppliers through effective Supplier
Relationship Management (SRM) is crucial for long-term success Policies that promote collaboration and
communication with key suppliers foster innovation and continuous improvement

Impact:

Strong supplier relationships enable Ethio Telecom to leverage supplier expertise in technology
advancements and service delivery improvements This collaboration can lead to better product quality,
faster response times, and enhanced flexibility in meeting customer demands

5 Sustainability Practices

Relevance:

Ethio Telecom's purchasing policies increasingly emphasize sustainability and ethical sourcing, reflecting
global trends in corporate responsibility By integrating sustainability into procurement practices, the
company demonstrates its commitment to environmental stewardship and social responsibility

Impact:

These sustainable practices not only enhance Ethio Telecom's brand image but also attract
environmentally conscious consumers Additionally, by working with suppliers who prioritize
sustainability, the company can reduce its ecological footprint and contribute positively to community
welfare

6 Technology Integration

Relevance:The purchasing section's strategies incorporate technology solutions to enhance


procurement processes The use of e-procurement systems, data analytics for supplier evaluation, and
inventory management tools streamline operations

Impact:

By leveraging technology in procurement operations, Ethio Telecom can improve efficiency, reduce lead
times, and enhance decision-making capabilities This technological integration supports the company's
agility in responding to market changes and customer needs

7 Compliance and Governance

Relevance:

The purchasing section adheres to regulatory requirements and internal governance policies that ensure
ethical procurement practices This compliance is essential for maintaining transparency and
accountability within the supply chain

Impact:

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By upholding high standards of compliance, Ethio Telecom minimizes legal risks and enhances its
credibility with stakeholders This governance fosters trust among customers, investors, and regulatory
bodies, which is vital for long-term business success

Generally the purchasing section of Ethio Telecom is integral to the company's overall supply chain
strategies, policies, and operations By aligning procurement practices with corporate objectives,
managing costs effectively, mitigating risks, fostering supplier relationships, promoting sustainability,
integrating technology, and ensuring compliance, the purchasing function significantly contributes to
Ethio Telecom's ability to deliver quality services and maintain a competitive edge in the
telecommunications industry As the market continues to evolve, the relevance of these strategies will
remain critical for sustaining growth and achieving operational excellence

Chapter: six
Conclusions and Recommendations
6.1 Conclusions
My practical attachment provided me with valuable insights into the purchasing processes at Ethio
Telecom The experience enhanced my understanding of supply chain management in the
telecommunications industry In generally from the attachment I advanced more experiences and skills
Such as; understanding procurement processes ,supplier relationship magt,cost analysis, budgeting
analysis, market research, complains& ethics the procurement process ,team collaboration,
technological utilization in the purchasing processes, problem solving skills concerned with purchasing
processes ,Negotiation skills ,sustainability environmental & social impacts in procurement decisions and
over all the attachment provided valuable experiences that enhanced be the technical skills and soft
skills especial for my career in procurement and sourcing

6.2 recommendations to the organization

To improve the purchasing process, I recommend:

- Implementing more robust supplier evaluation criteria

- Enhancing training programs for staff involved in procurement

_implement an efficient procurement processes that minimize bureaucratic

_ utilize automation tools to reduce manual tasks & speed up approval processes

_ develop strong relationship with suppliers though regular communication and performance reviews

_ utilize data analytics to assesses purchasing patterns ,suppliers performance & market trends

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_ in corporate sustainable procurement practices by considering environmental & social impacts when
selecting suppliers

_ adapt procurement software solution that offer features like sourcing ,spend analysis & contract magt
to improve efficiency & transparency

_ develop a risk management framework to identify potential risks in the supply to measure
procurement efficiency

_ conduct to regular market research to stay informed about industry trends pricing & new suppliers

_ regulatory review procurement polices to ensure they align with orgnal & compliance requirements

_ establish afeedback mechanism for both internal stakeholder & suppliers to continuously improve the
procurement processes based on their input and etc

63 Recommendations to the Academic Program

To enhance the effectiveness of the logistics and supply chain management academic department in
preparing students for successful careers in procurement, particularly within organizations like Ethio
Telecom, I recommend some key suggestions

Incorporate Industry-Releva nt Courses: Update the curriculum to include courses that reflect current
trends and technologies in logistics and supply chain management, such as digital supply chain
management, sustainable procurement practices, and data analytics

Focus on Soft Skills: Integrate training on negotiation, communication, and relationship management
skills, which are critical for procurement professionals

Internships and Co-op Programs: Establish partnerships with companies like Ethio Telecom to offer
internships or cooperative education programs This will provide students with hands-on experience in
real-world procurement environments

Case Studies and Simulations: Use case studies from the telecommunications industry to teach students
about procurement challenges and decision-making processes Incorporating simulation exercises can
help students practice their skills in a controlled environment

Guest Lectures and Workshops: Invite industry professionals from Ethio Telecom and other relevant
organizations to conduct guest lectures or workshops This exposure will help students understand
industry expectations and best practices

Advisory Boards: Create an advisory board comprising industry experts who can provide insights into
curriculum development and emerging trends in procurement and supply chain management

Encourage Research Projects: Promote research initiatives that focus on current issues in procurement
and supply chain management within the telecommunications sector Encourage students to explore

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topics such as supplier relationship management, risk mitigation strategies, and sustainability in
procurement

Publish Findings: Facilitate opportunities for students to publish their research findings in academic
journals or industry publications, enhancing their credibility and visibility in the field

Offer Certification Courses: Provide access to certification programs such as Certified Supply Chain
Professional (CSCP) or Certified Procurement Professional (CPP) These certifications can enhance
students' employability and demonstrate their commitment to the field

Industry Conferences and Events: Encourage students to participate in industry conferences, seminars,
and networking events This exposure will help them build professional connections that can lead to job
opportunities

Alumni Networks: Develop a robust alumni network that facilitates mentorship opportunities and job
placement assistance for current students

Training on Supply Chain Software: Introduce training sessions on popular supply chain management
software and tools (eg, SAP, Oracle, or specialized procurement platforms) Familiarity with these tools
will better prepare students for roles in procurement

Data Analytics Training: Include modules on data analytics and decision-making tools relevant to
procurement processes, enabling students to leverage data for strategic sourcing decisions

Sustainability in Procurement Curriculum: Emphasize the importance of sustainable procurement


practices within the curriculum Teach students about ethical sourcing, supplier diversity, and
environmental considerations in procurement decisions.

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