Resume
Tanish Kumar
Ph No: 9205836128
Location: Sector 45, Noida
Career Objective:
I intend to work in an organization which can extract maximum of my potential and use it for fulfilling
organizational objectives effectively and helping me giving shape to my creativity and growing personally
as well as professionally through a learning experience process.
Work experience:
Company: Agreeya Solutions
Designation: Desktop Support Engineer
Duration: 08 May 2023 to 29 Jan 2024
Job Responsibility:
Provide support to 340+ users on windows platform.
Installation, Configuration and Administration of Windows7 / Windows 8 and windows 10.
Troubleshoot problems All Model Desktop & Laptop Hardware and OS Configuring of Driver &
Devices.
Configuration New user PC & Profile, IP Address and LAN.
Troubleshooting, installing and configuring Mail Clients like MS-Outlook and Troubleshooting mail
problem.
Solve internet related problem Configuration Basic TCP/IP Setting.
User account creation, User account deletion and modifying Users assigning permissions.
Remote management through Team Viewer, VNC, & Remote Desktop to solve Windows
and Software issue.
Installation, configuration and maintenance of Network Printers.
Install and upgrade hardware and software components.
Take care of all the internal office software's support.
Provided technical support to Remote users.
Configuration and Troubleshooting of Mail Client like Microsoft Outlook.
Company: Hello Verify India private limited
Designation: IT Support Executive
Duration: Apr 2019 to Jun 2020 / Mar 2021 - Feb 2023
Job Responsibility:
Responded to technical support tickets, emails, and phone calls in a timely and
professional manner.
Assisted in the preparation of asset management reports, providing insights on asset
status, utilization trends, and potential areas for improvement.
Maintained an inventory of hardware and software assets.
Technical Skills:
Knowledge of Desktop/Network Hardware Components Installation, Up gradation and
Troubleshooting. Work on Experience of Windows XP & Windows 7/8 Installation, Customization and
Troubleshooting in Different Vendors Product (Desktop/Laptop).
Installation & configuration of LAN Network in Windows Environment (Win7, win 8 and win 10 Etc.)
Installation of various software, Application and Utilities.
Managing the installation and configuration part of all standard software as per the Company policy
Educational Qualification:
Bachelor of science completed from Chhatrapati Shahu Ji Maharaj University in 2018.
Senior secondary school certificate Completed from Uttar Pradesh state board of high school and
intermediate education in 2013.
Secondary school certificate from Uttar Pradesh state board of high school and intermediate
education in 2011.
Professional Certification:
Certification of IT support & networking from Evision Techno serve India Private Limited.
Certification of Networking Basics from Cisco Networking Academy.
Additional Skills:
Public Speaking & Awareness Campaigns
Performed Street Play for DJJS Bodh NGO, raising awareness on drug abuse, alcoholism,
Cigarette smoking, environmental conservation, and ancient spirituality at Kamani Auditorium,
Jawaharlal Nehru University Auditorium, streets and parks.
*Public speaking *Performance *Communication skills *DJJS Bodh *DJJS Manthan *DJJS sanrakshan
Event Management & Coordination
Successfully managed large-scale events, including Delhi Sunburn Festival (Hardwell, Afrojack),
Indian Super League (ISL), Auto Expo Greater Noida, and Indian Premier League (IPL).
Led Government Operations for Aadhaar Biometric Verification and other promotions for Ask Me
Groceries. Played a key role in managed government conferences such as the CCI-CII National
Conference, Grand Expo-cum-Conference on GHTC, and the International Lawyers’ Conference.
*Logistics *Food & Beverage *Ticketing & registration *Security & safety *Book my show
Personal Details:
Name : Tanish Kumar
Father's Name : Shri Sanjay
Date of Birth : 08-08-1997
Marital Status : Unmarried
Languages known : Hindi & English
Address : House number 429, sector 45, Noida, 201301
Declaration:
I do hereby declare that the above information is true to the best of my knowledge.
Place: Noida (Tanish Kumar)