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Ajay Resume Dxe

Ajay Kumar is seeking a job as an IT Support Engineer where he can utilize his knowledge and skills. He has 2.5 years of experience in IT field support and is currently working at Microsoft India as an IT Support Engineer in Noida since February 2022. Previously he worked for 1 year each at HCL Technologies Noida and Evision Technoserve Noida as a Desktop Support Engineer handling around 100 users. He has technical skills in various Windows operating systems, remote management tools, networking components and Microsoft Outlook. He holds a B.Tech degree in electronics and communication engineering.

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Rahul Mishra
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74 views2 pages

Ajay Resume Dxe

Ajay Kumar is seeking a job as an IT Support Engineer where he can utilize his knowledge and skills. He has 2.5 years of experience in IT field support and is currently working at Microsoft India as an IT Support Engineer in Noida since February 2022. Previously he worked for 1 year each at HCL Technologies Noida and Evision Technoserve Noida as a Desktop Support Engineer handling around 100 users. He has technical skills in various Windows operating systems, remote management tools, networking components and Microsoft Outlook. He holds a B.Tech degree in electronics and communication engineering.

Uploaded by

Rahul Mishra
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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AJAY KUMAR

Email: ajayschy@gmail.com Phone No.: 09718608261


Address: B-30 Defense Enclave, Kanker Khera, Meerut Cantt

Objective Career

To work in an organization where I can utilize best of my acquired knowledge and inherent skills with a view to
make valuable contribution towards the organization growth and where I can find my career growth.

Technical Skills
● Operating Systems: MS Windows 98 / XP/Vista/7/8 and window10
● Remote Management Tool: Team Viewer, Skype, Remote Desktop Connection.
● Mailing: Microsoft Outlook.
● Networking Components: Installation and Troubleshooting of LAN.

Professional Summary

● 2.5 years’ experience in IT Field support Engineer


● Good in interacting with various clients
● Good understanding of System Support, Installation, Configuration & Maintenance of Various Vendors
products.
● Ability to perform under high pressure work environment, Self- Motivated and Goal Achiever.
● Comfortable to work in different shifts and 24/7 environment across India.
● Goods hands of experience for Backup and restore of Mails, Profile in Mailing Client MS Outlook

Currently Working
● Duration 06-02-2022 to Present
● Microsoft India as a IT SUPPORT ENGINEER, Noida

Working Experience
● 1 Year of working experience with HCL Technology Noida Sector-126.
● Job Profile: Support Engineer
● Duration 26-02-2019 to 05-03-2020

Earlier Experience
⮚ 1 year of experience as a Desktop support engineer in Evision Technoserve Noida.
● As a Desktop support engineer in Evision Technoserve I have to troubleshoot the issue
as per the user’s.
● In Evision I have to handle approx. 100 user’s.
Job Responsibilities
● Assembling, Installing and troubleshooting Desktops.
● Responsible for providing system and Network support.
● Installing and upgrading client OS windows 7,8,8.1 and 10.
● Installing Antivirus and updates.
● MS outlook configuration, Outlook backup & restore.
● Troubleshooting like System errors, Network connectivity issues.
● Responsible for the services including desktop applications.
● LAN/WAN/Wi-Fi connectivity.
● TCP/IP Configuration and Basic Networking.
● Providing first level contact and convey resolutions to customer’s issues.
● Remote desktop and Remote assistance.
● User Profiles Backup and Restore.
● Configure Modem, MS office Package
● Providing support to users through phones and emails.
● Disk Management, partitions
● Resolving software related issues through Remote Support using tools like RDC, VNC, Ammy admin
● Network printers and all kind of printer’s installation and troubleshooting.

Academic Qualification

Examination Institution / Class / Division


Percentage
University Year of Passing
B.Tech Kurukshetra 2013 66 % First
University
12th S.A Jain Public 2009 66 % First
School(CBSE)
10th Army Public 2006 71% First
School (CBSE)

Technical Qualification

● Done CCNA (Routing and Switching) Course in 2019 from Noida


● B. Tech (E.C.E.) from Haryana Engineering College, Jagadhri in 2013 with 66%.

Declaration

I hereby declare that the above written particulars are true to the best of my knowledge and belief.

Date: (AJAY KUMAR)

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