Communications and Events Administrator– International Relations
Hourly paid with an Hourly rate of between £19.45 and £21.51 (gross & including holiday pay),
depending on experience.
Five-month contract with possibility of extension.
Start date w/c 5 August, part-time. Increasing to full-time (up to 35 hours per week) by w/c 26
August.
To apply send a CV and covering letter to Amanda Schultz, Student Experience Manager
a.c.schultz@lse.ac.uk.
Closing date 11:59pm on Tuesday 9 July 2024
Interviews will be held 18 or 19 July.
The Department of International Relations is seeking to appoint a proactive and motivated
Communications and Events Administrator to promote the Department’s profile through social
media and student experience initiatives. The postholder will join the professional services team
who are responsible for delivering department events and communications.
They will maintain the Department’s social media accounts, deliver the Department’s internal
staff/student newsletters, and provide other communications support as required. They will also
provide administrative support for Departmental public lectures/events and student experience
initiatives.
Candidates should have: Experience of using social media channels to communicate; ability to
provide a high standard of service to internal and external stakeholders; ability to work to deadlines
and to prioritise multiple tasks whilst maintaining attention to detail.
Key responsibilities
Communications/Social Media
• To maintain the Department’s social media presence across a variety of platforms
(including LSE Student Hub) in order to raise the profile of the Department’s
educational/student experience initiatives, research, and public engagement.
• Scheduling appropriate original content on the Department’s social media accounts, as
well as appropriate re-posting, bearing in mind Best Practice/School policy.
• To be aware of relevant initiatives and ensure these are publicised in a timely manner
through social media updates
• To log analytics for social media channels and use these analytics to determine
relevant content and an understanding of the content that is engaging.
• To attend some departmental events and activities, some of which take place in the
evening, and provide live social media engagement during the event.
• To write content, collate, proof-read and deliver the Department’s internal staff and
student newsletters, in consultation with the Student Experience Manager.
• To liaise with the LSE Social Media team to ensure that School directives are
implemented at the Departmental level, and to manage the information flow
between the two.
• To liaise with the Department’s Student Experience Manager, Events Coordinator
and Web Editor, to ensure effective collaboration on the Department’s
communications initiatives.
• To assist with Departmental written promotional materials, as and when required.
• To raise purchase orders for goods and services related to communications/social
media, liaising with internal and external suppliers as required.
Events Administration
• Providing administrative support for Departmental public lectures/events and
student experience initiatives, in liaison with the Student Experience Manager and
the Events Coordinator.
• Working with the Events Coordinator to provide administrative support for
departmental events, including, but not limited to, booking rooms; arranging catering;
organising audio- visual facilities; booking hotel accommodation and travel
arrangements for guest speakers and other participants; ensuring risk assessments are
completed where required; tracking guest invitations; liaising with speakers as
necessary.
• Solving problems related to events as they arise, e.g. finding alternative venues
and resolving AV/IT issues, reporting maintenance faults
• Attending public lectures and student events to ensure their smooth running and
delivery. As the Department’s events typically take place on weekday evenings from
6:30-8pm, please note that this position will require some evening work.
• Preparing publicity materials for events and ensuring promotion of events both
internally and externally, including maintaining events distribution lists, liaising with the
Department’s Web Editor, and creating content for social media.
• To assist, as necessary, with Departmental networking initiatives
• To raise purchase orders for goods and services related to events, liaising with internal
and external suppliers as required.
General
• Employ excellent written and oral communication skill
• Maintain an outstanding level of attention to detail in all aspects of the role
• To ensure excellent service delivery across all areas of the role
• Plan, prioritise and organise own work in accordance with agreed deadlines and
objectives
• Resolve problems as and when they arise, and understand when to refer/escalate to other
colleagues.
• Work effectively as part of a team and with other Department and School colleagues
• Take a proactive approach towards personal and professional training and development
• Participate constructively in Department team meetings and one-to-one meetings.
• Offer ad hoc support to the PSS team during busy periods and provide cover during
periods of absence.
• Participate in internal networks
• Undertake other duties, which are consistent with the nature and grade of the post, in
response to Department needs.
Essential skills and experience
• Experience of using social media channels to communicate (Essential)
• Experience of writing copy for internal and external audiences (Essential)
• Excellent written and verbal communication skills, with the ability to understand and convey
information in a clear and accurate manner (Essential)
• Excellent attention to detail, and accuracy, in drafting written documents (Essential)
• Experience of interacting effectively with a wide variety of people, both internally and
externally (Essential)
• Evidence of planning and organising own workload, considering all relevant factors
(Essential)
• Ability to work to deadlines and to prioritise multiple tasks whilst maintaining attention to
detail (Essential)
• Ability to react appropriately to requests for advice and information, including dealing with
diverse enquiries in a timely manner (Essential)
• Experience of participating in, and actively contributing to, a team (Essential)
• Ability to think creatively to generate possible solutions to problems or improve systems
(Desirable)
• Experience of academic administration or working within the Higher Education context
(Desirable)
Appointment details
The work will ideally start week commencing 5 August, and the contract will be for an initial 5-month
period, with the possibility of extension beyond.
If required, the post can be part-time (minimum 2 days per week) up until week commencing 26
August, when it will become full-time (up to 35 hours per week).
Hourly paid with an Hourly rate of between £19.45 and £21.51 (gross & including holiday pay),
depending on experience.
To apply
If you are interested, please send a CV and a covering letter detailing how your experience matches
the key responsibilities and requirements of the role to a.c.schultz@lse.ac.uk
Any questions about the role can be directed to Amanda Schultz, Student Experience Manager
a.c.schultz@lse.ac.uk
The closing date for receipt of applications is 11:59pm on Tuesday 9 July 2024
